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Mercer University logo
Mercer UniversityMcdonough, GA
Application Instructions: External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page. IMPORTANT: Please review the job posting and load ALL documents required in the job posting to the Resume/CV document upload section at the bottom of the My Experience application page. Use the Select Files button to add multiple documents including your Resume/CV, references, cover letter, and any other supporting documents required in the job posting. The "My Experience" page is the only opportunity to add your required supporting document attachments. You will not be able to modify your application after you submit it. Current Mercer University Employees: Apply from your existing Workday account. Do not apply from the external careers website. Log in to Workday and type Jobs Hub in the search bar. Locate the position and click Apply. Job Title: Counselor, Student Support Services Department: Student Support Services College/Division: General University Primary Job Posting Location: Macon, GA 31207 Additional Job Posting Locations: (Other locations that this position could be based) McDonough, GA 30253 Job Details: This position coordinates and provides academic advising and essential services to traditional undergraduate, first-generation, low-income, and students with disabilities in academic and co-curricular programs and services. Some evening and weekend work is required. The position is under direct supervision. Responsibilities include: Assesses students' educational needs and develop individualized student success plans. Assists with writing and developing program communications intended for the program website, newsletter, press releases, and social media accounts. Completes monthly reports as well as other evaluation reports as required. Develops and conducts workshops on specific topics and teaches an introductory college success course. Establishes and maintains effective working relationships with students, faculty, staff, and key stakeholders within the Mercer University community to identify barriers to learning and provide solutions and support systems that will enable SSS/Opportunity Scholars students' success. Maintains student and program records in a database and ensures that all guidelines regarding a student's eligibility are met. Monitors student's grades and progress toward graduation, meeting with students daily and making necessary referrals. Participates in professional development and performs all duties required for the successful implementation and operation of the project. Provides support for an assigned caseload of SSS/Opportunity Scholar participants in academic advising student success development, career planning, financial literacy, financial aid/scholarship assistance, and graduate school advising. Supervises, monitors and trains peer mentors, student workers, and graduate assistants. Other duties as required. Required Knowledge, Skills, and Abilities: Experience in an educational setting teaching, advising, or tutoring low-income, first-generation college students Experience successfully using and applying documentation instruments and technology to track students. Knowledge of financial aid terminology; Free Application for Federal Student Aid (FAFSA) filing requirements; types of federal student loans and loan rehabilitation Knowledge of college access and educational advising issues for underrepresented populations in higher education (i.e., admissions, securing scholarships, college majors and course selections and experience working with individuals to promote financial and economic literacy). Knowledge of and ability to develop Individualized Education Plans (IEP), evaluate transcripts, and interpret exam scores. Ability to identify and select students and to review, analyze, and evaluate program applications. Ability to effectively manage a caseload of students. Ability to communicate effectively in both oral and written form. Collaborate with team members. Ability to establish rapport with college students from various backgrounds Exceptional interpersonal counseling, communication, organization, and facilitation skills. Minimum Qualifications: A Master's Degree in Education, Counseling, Psychology, Social Work, or a related field, and two (2) years of appropriate and relevant professional experience working in a TRIO project or a similar program are required. Candidates must have a valid driver's license and be insurable by the university' carrier. Background Check Contingencies: Criminal History Approved Driver's Check Required Document Attachments: Resume Cover letter List of three professional references with contact information Externally Funded: This position is contingent on external funding and the length of employment in this position is dependent on continuation of these funds. Why Work at Mercer University Mercer University offers a variety of benefits for eligible employees including comprehensive health insurance (for self and dependents), generous retirement contributions, tuition waivers, paid vacation and sick leave, technology discounts, schedules that allow for work-life balance, and so much more! At Mercer University, a Bear is more than a mascot: it's a frame of mind that begins with a strong desire to make the most out of your career. Mercer Bears do not settle for mediocrity or the status quo. If you're seeking an environment where your passion and determination are embraced, then you want to work at Mercer University. For more information, please visit: https://hr.mercer.edu/prospective/ Scheduled Weekly Hours: 40 Job Family: Staff Student Operations Exempt EEO Statement: EEO/Veteran/Disability

Posted 30+ days ago

Developmental Services of Dickson County logo
Developmental Services of Dickson CountyDickson, TN

$15 - $18 / hour

Description We are looking for a Direct Support Professional ( DSP ) to fill an opening immediately in Dickson, TN. Direct Support Professionals work with adults with intellectual and developmental disabilities in daily living tasks, in their home and in the community. Benefits: Medical, dental and vision insurance Retirement Life Insurance Long Term Disability Flexible hours Full time and part time Paid training Paid time off Opportunities to grow with us Minimum salary starting at $15.00-$18.25 per hour With Direct Support Professional positions ranging from day, night, weekend or weekday, we are sure to find the right fit for you! Responsibilities A Direct Support Professional ( DSP ) recognizes and supports peoples' community involvement, social interactions, and the maintenance of relationships Provides assistance and support to individual(s) in activities of daily living Provides and seeks out opportunities for individual(s) supported to make choices Respects and advocates for the rights of individual(s) supported Treats all individual(s) supported, families, coworkers and supervisors with dignity and respect Provides transportation for people to access the community Exhibits professionalism in the job Provides clear, accurate and timely records and documentation Provides a positive attitude to coworkers, team members, supervisors and agency representatives Maintains confidentiality of records/information according to HIPAA, State, Federal laws and guidelines And other duties and assigned. Requirements At least 18 years of age High school diploma or equivalent Ability to pass mandatory drug screen and physical examination Pass a criminal history and personal background checks Requires basic language, written and computer skills necessary for communication and documentation Valid driver's license for at least 3 years, acceptable driving history and proof of auto insurance as required (if DSP is required to drive) Commutable areas include Burns, Lyles, White Bluff, Charlotte, McEwen, Nunnelly, Erin, Cumberland Furnace, Bon Aqua and Waverly

Posted 30+ days ago

Hospital for Special Surgery logo
Hospital for Special SurgeryNew York, NY

$86,000 - $131,375 / year

How you move is why we're here. Now more than ever. Get back to what you need and love to do. The possibilities are endless... Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success. If this describes you then let's talk! HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise. Emp Status Regular Full time Work Shift Compensation Range The base pay scale for this position is $86,000.00 - $131,375.00. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future. What you will be doing Reporting directly to the Vice President of Financial Planning and Budget (Joint Ventures & Regional) , the Assistant Manager will work closely with the Assistant Vice President of Financial Planning and Budget (Joint Ventures & Regional), Assistant Vice President of ASC Operations, ASC Administrators, and other members of Finance and management throughout HSS. The Assistant Manager will assist in leading the financial operations of select HSS joint ventures as part of the regional expansion strategy. The Assistant Manager will collaborate with various teams in Finance and Operations to ensure accurate accounting and forecasting and work closely with each venture or site to maximize profitability. The position will play a key role in the financial well-being of the institution by serving as an advisor on relevant financial and business trends. RESPONSIBILITIES: The specific responsibilities include, but are not limited to: Develop an understanding of the hospital, its strategy and mission, its operations and finances, and its integrated strategic financial plan Develop an extensive understanding of all joint ventures including their operations, finances, partners, and business terms Take a leadership role in ambulatory surgery center finances in collaboration with the management teams to guide HSS Executive Leadership and investors on trends, business opportunities and issues, and assist in maximizing profitability and collaboration Collaborate with the accounting team to ensure accurate accounting for all entities and explain the drivers of financial performance Collaborate with financial planning and operations teams to develop assumptions for annual budgets and five-year forecasts (Integrated Strategy Financial Plan) for current ventures and sites as well as expansion plans Develop financial models for business plans, term sheets, syndication, and funding strategy on expansion initiatives Provide Senior Leadership with key performance indicators in collaboration with Finance, IT, and Operational Excellence to provide actionable data highlighting key metrics and trends for each entity and site Stay current on developments in hospital/healthcare finance and broader industry dynamics; anticipate changes and their corresponding impact on the department/organization; provide strategic counsel and new thinking that adds value to the institution Establish strong working relationships with financial leadership and colleagues, key personnel of interfacing departments, as well as other HSS departments and staff EDUCATION: A bachelor's degree in Accounting / Finance or other relevant specialty is required. MBA or other advanced degrees are desirable, but not required. EXPERIENCE, COMPETENCIES, AND PERSONAL CHARACTERISTICS: Solid experience (7+ years) of hospital finance / healthcare financial consulting experience is required. Experience in a successful, dynamic and growing organization is highly desirable. Strong understanding of GAAP; highly analytical; capable of providing strategic analysis and insight on financial reporting and cash flows. Awareness of continuing changes that affect financial reporting and business operations. Ability to counsel and advise Hospital leadership on a range of related matters Strong technical and analytical skills; adept at communicating ideas and facts, packaging information and concepts in a way that increases understanding by others Technology and system savvy. Strong Excel, Word, and PowerPoint skills. Possesses a continuous-improvement mind-set. Tackles challenges and issues with a fresh approach; is creative and thinks "out of the box." Detailed, thorough, well organized and disciplined, with the ability to proactively manage multiple priorities/projects and meet tight deadlines. Outstanding written and oral communication skills; good listening capability; skilled at clearly and concisely communicating with all constituencies; can structure and effectively lead meetings. Exceptional interpersonal skills; success at cultivating strong relationships with internal and external stakeholders and creating partnerships at all levels within the organization. Highly confident, results-driven person. Focused on achieving the goals of the organization. Unquestionable personal integrity. Exudes credibility and professionalism. Very likeable. Quickly builds confidence in others. Team player and understands his/her role in relationship to others. A highly committed individual, with the necessary drive and stamina to respond to the demands of the institution and work collaboratively to achieve results. Non-Discrimination Policy Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.

Posted 30+ days ago

Sutter Health logo
Sutter HealthSacramento, CA
We are so glad you are interested in joining Sutter Health! Organization: SCP-Sutter Center for Psychiatry Position Overview: Participates in the patient/family care and experience through teamwork, effective communication, and skills under the direction of an RN. Provides support to ensure both the psychiatric and physical care of the patients are met. PATIENT CARE. Job Description: EDUCATION Equivalent experience will be accepted in lieu of the required degree or diploma. HS Diploma or equivalent education/experience Completion of a certification course for Nursing Assistant preferred. PREFERRED EXPERIENCE AS TYPICALLY ACQUIRED IN: 1 Prior experience in a psychiatric or mental health facility in the delivery of direct patient care as is typically acquired in 1 year. SKILLS AND KNOWLEDGE Knowledge of basic nursing aide functions, such as assisting with activities of daily living, obtaining vital signs, and documentation of observations. Under the direction of the RN priorities and manages multiple demands in an ever changing environment. Has the ability to communicate effectively both verbally and in writing. Ability to obtain patients vital sign, assist with activities of daily living and documentation of observations made. These Principal Accountabilities, Requirements and Qualifications are not exhaustive, but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development). Job Shift: Evenings Schedule: Varied Shift Hours: 8 Days of the Week: Variable Weekend Requirements: Every other Weekend Benefits: Yes Unions: Yes Position Status: Non-Exempt Weekly Hours: 28 Employee Status: Regular Employees of Sutter Health and its entities may handle hazardous drugs in the course of their work, including patient care, which requires them to manage, store, prepare, receive, unpack, transport, dispose of, or administer drugs identified as hazardous or potentially hazardous by the National Institute for Occupational Safety and Health (NIOSH) and in accordance with the USP 800 guidelines. Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $24.88 to $31.84 / hour The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate's experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health's comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

Posted 1 week ago

Five Below, Inc. logo
Five Below, Inc.Patchogue, NY

$17+ / hour

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! What does the Support Lead do? Under the leadership of the Store Manager/Leader and Customer Service Manager, assists with direction of the Front End Lead(s) (if applicable) and sales associates of the store while the Manager on Duty. The Support Lead is responsible for all key functions of the store as directed. The Support Lead is also responsible to "Wow the Customer", assist with front end operations, cash management, cleanliness, safety, and driving sales. How do they do it? As a Five Below leader, your first priority is to contribute to the success of your store. This means that you not only deliver in your role as the Support Lead, but you also model leadership behaviors and deliver as a manager on duty. As the Manager on Duty, you deliver results during your assigned time, drive key performance indicators and brand loyalty by leading through your team. The Support Lead is part of the management team that sets the tone by embracing and living the Five Below Value! These values translate into creating the coolest brand on the plant, where talented people want to grow their careers…and here is how! Wow the Customer: Put the customer first and make a difference in people's lives Unleash Passion: Check your ego at the door and do what you say you will do Hold the Penny Hostage: Treat Five Below like your own business and hire talent that will do the same Achieve the Impossible: Set the bar high for self and team and make sure to take risks Work Hard, Have Fun, Build a Career: Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts Key Attributes: Customer Service Organization Productivity Ability to multi-task Follows Direction Professionalism Trainer/Developer/Motivator Communication Sales Driver/Goal Oriented RESPONSIBILITIES: Ensures all associates and managers are Wowing the Customer through personal contact with customers Responsible for achieving CSAT score goals provided by the District Manager Responsible for leading Front End Operations Training the staff on the High Fives of Customer Service Ensures that each guest has a fast, friendly, checkout Responsible for maintaining the store cleanliness, recovery, and ready for customers at all times Responsible for opening and closing store procedures Assists with Front End Operations Responsible for performing SM duties in their absence Assists in supervising all Associates Assists in training all Associates Assists in coaching all Associates Assists in developing all Associates Reviews all corporate communications and reacts accordingly Partners with supervisors or corporate office regarding store issues Drives store sales and controls expenses Assists payroll process and ensures payroll is within budget Assists in merchandising procedures Adheres to and holds associates accountable to all Five Below's Standard Operating Procedures(SOP) Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits Authorizes register functions including post voids, returns and discounts Complies with Human Resources policies and procedures Assists in receiving and stocking procedures Unloads merchandise from trucks Checks in shipments Stages merchandise for the sales floor Packs out merchandise Assists front end and queue merchandising Assists in driving Key Metrics: Sales, ADS, CSAT Scores, and Expense Control Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time QUALIFICATIONS: High School Graduate or equivalent. College experience preferred Minimum 1 year of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $17.00 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted 30+ days ago

YMCA of Metropolitan Chicago logo
YMCA of Metropolitan ChicagoChicago, IL
The Family Support Specialist is on-site in the early learning setting and day to day- client facing supportive case management family and child service. The primary responsibility includes the recruitment and enrollment of children in all program funding applicable for the site and providing comprehensive case management services to support the child and family needs in health, nutrition, dental, mental health, and disability services, and the full implementation of the Teacher curriculum to support and strengthen parent engagement. The Family Support Specialist is responsible for providing support to children and families to identify, develop and maintain community partnerships and resources that address health, social service, mental health, and disability needs of families. This also includes accountability to track, follow-up and ensure that families are linked to required services such as referrals, screenings, assessments, and transitions to comply with service and contractual obligations; document services provided, maintain records and complete reports in accordance with all applicable agency, licensing and funding regulations. Salary starts at $60,361.60 annually. This is a union position. Our staff is the Y's greatest asset. Our teams provide valuable skills, knowledge, and passion that is essential to the contribution and positive impact in our communities, which is why we offer Y employees numerous perks and benefits, including: Competitive salaries reflecting your skills and experience. Comprehensive health, dental, and vision insurance for eligible employees, plus wellness programs, mental health resources, and a family gym membership. Generous PTO and paid holidays, with flexible work hours for work-life balance. 403(b) plan with company contributions for eligible employees after 2 years of service. Continuous learning opportunities through workshops and training programs. Supportive work environment valuing diversity, equity, and inclusion. Discounts on programs, employee assistance programs, and company-sponsored events. Scope of Responsibilities: In cooperation with the Site Director, develop and implement recruitment plans to meet maximum enrolment, and maintain an up-to-date waiting list. Complete all related recruitment tracking instruments and reports, as required. Implementation of recruitment initiatives that include door to door community canvasing, attendance at local community events both internally within the YMCA Hubs and externally within the community and surrounding areas served. Attendance at events may be required after program hours and on weekends. Maintaining a current and up-to-date waiting list of 25% of enrollment capacity of eligible families for each program model, and the consistent update and record keeping of all required inquiry forms as required by the YMCA and funders. Determine children's eligibility for all program models assigned at the site based on the most recent updated funding/grant guidance. (EHS/HS/PI/PFA/CCAP). Complete and maintain all required documentation for enrollment eligibility, enrollment, health, nutrition, mental health, disability and family services. Conduct initial and ongoing assessments of family needs; develop resources; provide referrals and supportive services to assist families in meeting identified needs; and document and report on all social service activities, as required. Encourage and support parent development through implementation of parent education curriculum, volunteer and parent training opportunities. Develop and participate in parent development activities and meetings. Provide leadership to the child health, mental health, and disabilities functional areas and to the Family and Community Partnership Content Area, ensuring the provision of appropriate and required services including screening, assessment, testing, treatment, follow up, and transition services to all identified children and/or parents. Identify and develop community partnerships to extend resources and support to children and families based on their expressed and identified health, social service, mental health, and disabilities service needs; develop effective working relationships with related and relevant resources. Maintain professionalism in attire and demeanor; observe and respect issues of confidentiality, ethics, and best practices of the Early Childhood and Social Work professions. Maintain required program records in accordance with YMCA procedures, funding source and program performance standards, and applicable licensing and accreditation standards. Maintain current and up-to- date family and child information in the identified data system per the YMCA and grant funding requirement. Participate in regularly scheduled team meetings, joint staffing both internally and externally to plan for and deliver collaborative services across all components. Meet regularly with parents and other staff regarding each child's status and progress. Conduct home visits for purposes of assessment and support, and to share information on parenting, educational strategies, and classroom progress and transitional services. In conjunction with team members, collaborate plan and conduct regular parent meetings and parent engagement activities. Attend all required meetings by the agency and funders and build a positive collaborative relationship to support the mission of the agency and needs of the program. This is an on-site position. Responsible for canvasing local communities in person. Responsible for recruiting and enrollment of eligible students. Inquiry management and follow up. Requirements: Bachelor's degree or equivalent in Social Work, Psychology, Sociology or Human Services, with a minimum of 12 college credit hours in Early Childhood Education and a Gateway Level 5 credential. Prior experience in casework, in community organizations, and working with families from diverse backgrounds. Prior experience working with children ages 0 - 5 with special needs/ disabilities preferred. Intermediate to advanced proficiency in Microsoft Office (Word, Excel), email, database software; ability to learn and adapt to new technology. Ability to be flexible with time for evening home visits, meetings, and possible weekend parent activities. Must carry adequate automobile insurance and provide proof of insurance. Ability to relate to children with special needs/ disabilities in high-risk families and communities. Demonstrates evidence of YMCA Leader competencies in previous experience or practice. Meet physical qualifications required as outlined in job description. The YMCA will provide reasonable accommodations for persons with disabilities. Ability to obtain DCFS background check clearance and provide pre-employment medical screening documentation Child Abuse Prevention - Supports the YMCA's commitment to child abuse prevention by: Reporting any items that may provide a health or safety hazard to staff, members or guests to your supervisor. Following all policies and procedures related to keeping children safe in our facilities and programs, including those related to the monitoring and supervision of children. Reporting any suspicious behavior and violation of policy and procedures to your supervisor. Completing all child abuse prevention training as required.

Posted 2 weeks ago

Institute for Community Living logo
Institute for Community LivingNew York, NY
Location 46 West 74th St, New York, NY 10023 Schedule On-Call/Per Diem Essential Job Functions ICL operates residential programs for adults with intellectual and/or developmental disabilities (I/DD). Nine facilities, located in Brooklyn, the Bronx and Manhattan provide varying levels and types of support. ICL residences are in buildings with 4 to 14 occupants and have 24/7 on site services. These programs promote the growth and independence of the individuals who live in the residence. Staff help to assess their strengths and provide services based on the skill level, needs and preferences of each individual and help individuals lead richer lives. You would be Responsible for: Under supervision, provide supports and services which involve advocating for, encouraging, guiding and teaching individuals in expressing personal choice, ensuring community integration, assisting individuals with personal hygiene care, toileting, lifts and transfers, dining, dressing, and meal preparation. You would help individuals to participate in games and recreational programs; coach and encourage individuals to develop daily living skills; and provide a clean, safe, and comfortable environment. You would work with other staff to carry out and record care plans and, in accordance with special instructions, you may administer medication. These positions are physically demanding. You would need to be prepared to act to ensure the health and safety of individuals in emergency situations. In some of the residences, you must be able to stand, bend, stretch, and lift bedridden and/or incapacitated individuals. To learn more about what direct support professionals do on the job every day, go to http://www.youtube.com/watch?v=cnK4z3KAqtE . Education: High school diploma or a high school equivalency diploma (such as a GED) or possess a Direct Support Professional (DSP) Certificate from an accredited public or private organization.

Posted 30+ days ago

Penn Mar Organization, Inc. logo
Penn Mar Organization, Inc.Freeland, MD

$19 - $20 / hour

As a Direct Support Professional (Also known as Direct Support, DSP, Residential Assistant, Caregiver, Home Health Aide, CNA), you will work in a residential group home setting for adults with developmental disabilities. A Direct Support Professional (Also known as Direct Support, DSP, Residential Assistant, Caregiver, Home Health Aide, CNA) is responsible for personal care, medication administration, behavioral support and transportation of 3-4 individuals living in a group home setting depending on the needs of the location. This job is inclusive of, but not excluded to the following duties: Personal Care as needed (to include assistance with toileting, feeding, transfers, etc.). Must be able to lift 50 lbs. as needed. Must be able to stand, walk, sit, traverse, kneel, bend from the waist, etc., as needed. Applicant must be able to communicate verbally, visually and audibly. Qualifications: Minimum High School Diploma/ G.E.D Acceptable criminal background Valid Driver's License with 2 yrs. experience, and less than 3 moving violations (NO Major Violations, D.U.I's, Suspensions) in the previous 36 months Benefits( For Full Time Employees) Medical, dental, & vision plans Paid vacation- Earned at .0615 per hour worked for eligible employees (equates to about 16 days per year for full-time employees) Holiday pay, with 11 holidays observed Flexible Spending Account (FSA) Health Reimbursement Account (HRA) Basic Life & AD&D insurance Employee Assistance Program (EAP) 403B Retirement Direct Support Professional (DSP) Compensation*: Starting hourly rate is determined by position hourly rate band. Our budgeted hourly bands are as follows*: DSP Band 1 - $19.35 per hour DSP Band 2- $19.85 per hour DSP Band 3- $20.35 per hour The above hourly bands are a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role offered, the work location, and business considerations. Locations: Parkton & White Hall (Northern Baltimore County) For more information on Penn-Mar and our divisions, please visit: Join Our Team- Penn-Mar Penn-Mar is an Equal Opportunity Employer and is committed to diversity and inclusion.

Posted 30+ days ago

CareBridge logo
CareBridgeMorganton, NC
#HealthyBlueCareTogetherCFSP Placement Support Coordinator $2,500 SIGN ON BONUS We are partnering with North Carolina DHHS to operationalize a statewide Medicaid Plan designed to support Medicaid-enrolled infants, children, youth, young adults, and families served by the child welfare system so that they receive seamless, integrated, and coordinated health care. Within the Children and Families Specialty Plan (CFSP), and regardless of where a member lives, they will have access to the same basic benefits and services, including Physical health, Behavioral health, Pharmacy, Intellectual/Developmental Disabilities (I/DD) services, long term services and supports, Unmet health-related resource needs, and Integrated care management. We envision a North Carolina where all children and families thrive in safe, stable, and nurturing homes. North Carolina residency is required! Location: We are currently seeking people throughout the State of North Carolina in the following DSS Regions: Region 1 counties: Buncombe, Cherokee, Clay, Graham, Haywood, Henderson, Madison, Polk, Swain, Transylvania, Yancey, Macon, Jackson, Mitchell. Region 2 counties: Alexander, Alleghany, Ashe, Avery, Burke, Caldwell, Catawba, Cleveland, Gaston, Iredell, Lincoln, McDowell, Rutherford, Watauga, Wilkes. Region 3 counties: Alamance, Caswell, Chatham, Davidson, Davie, Durham, Forsyth, Guilford, Orange, Person, Randolph, Rockingham, Stokes, Surry, Yadkin. Region 4 counties: Anson, Cabarrus, Harnett, Hoke, Lee, Mecklenburg, Montgomery, Moore, Richmond, Robeson, Rowan, Scotland, Stanly, Union. Region 5 counties: Edgecombe, Franklin, Granville, Halifax, Johnston, Nash, Northampton, Pitt, Vance, Wake, Warren, Wayne, Wilson, Greene. Region 6 counties: Bladen, Brunswick, Carteret, Columbus, Craven, Cumberland, Duplin, Jones, Lenoir, New Hanover, Onslow, Pamlico, Pender, Perquimans, and Sampson Region 7 counties: Beaufort, Bertie, Camden, Chowan, Currituck, Dare, Gates, Hertford, Hyde, Martin, Pasquotank, Perquimans, Tyrrell, and Washington. Travel within your assigned DSS Region is required. When you are not in the field, you will work virtually from your home. These roles are statewide field-based and requires you to interact with patients, members, or providers in person four to five days per week. This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Placement Support Coordinator plays a critical role in the Foster Care team by ensuring that children are placed in appropriate and caring foster homes. This role requires excellent communication skills, empathy, and a strong sense of responsibility to match children with the most suitable foster families. The coordinator works closely with case managers, foster families, and other stakeholders to facilitate placements and provide ongoing support. How you will make an impact: Perform case management telephonically and/or through home visits within the scope of licensure for special programs like Foster Care. Assess and identify appropriate foster home placements considering each child's specific needs and circumstances. Develop comprehensive care plans to address objectives and goals identified during assessments. Facilitate pre-placement visits and introductions to help children and families transition smoothly. Coordinate with internal and external resources to meet the integrated (physical and behavioral) whole person care needs of the member. Maintain strong relationships with foster families, providing support and guidance throughout the placement process. Support members' access to appropriate quality and cost-effective care, modifying plans as needed. Maintain accurate records of placements and communications following organizational and legal requirements. For the State of North Carolina, in accordance with federal/state law, scope of practice regulations or contract, the requirements are: Requires an active and current license as an LCSW, LCMHC, LPA, LMFT, or RN issued by the state of North Carolina. Requires a MS/MA in social work, counseling, or a related behavioral health field, or a degree in nursing. Requires three (3) years of experience providing care management, case management, or care coordination to individuals served by the child welfare system. Preferred: Previous experience in foster care, social work, or related fields is strongly preferred. Strong understanding of the foster care system and child welfare policies is strongly preferred. Excellent interpersonal and communication skills, with an ability to work collaboratively is strongly preferred. Proficiency in Microsoft Office Suite and experience with child welfare databases is strongly preferred. Empathy, compassion, and a strong commitment to child welfare is strongly preferred. We are unable to accommodate LCSW-A, LCMHC-A or any other associate level licenses #HealthyBlueCareTogetherCFSP Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Posted 30+ days ago

Wolters Kluwer logo
Wolters KluwerRiverwoods, IL

$91,600 - $126,800 / year

You will work as a consulting team member and an individual technical/business solutions consultant. Consulting work may include project management, technical consulting including product implementation, integrations, data import projects, and may include business-solutions consulting including the analysis of the client's current business objectives and business processes and designing and implementing solutions to meet the client's needs. Legisway is a SaaS productivity solution for corporate legal departments, helping them manage risk, obligations, milestones, and documents through an all-in-one set of management modules including entities, contracts, compliance, claims, intellectual property, real estate, invoices, GDPR and ticketing. In this hybrid (any WK office) position, you will be reporting to the Manager of Customer Success and Implementation within LR (Legal & Regulatory) US, a division of Wolters Kluwer. https://www.wolterskluwer.com/en/solutions/legisway Responsibilities: Collaborate and support customers in implementation planning, solutioning, and following best practices to achieve their goals. Perform complex configurations and application modifications to integrate with client workflow using best practices for customers. Gather technical specifications that meet the client's business needs and requirements. Manage customer SaaS implementations including client-build specifications and product customizations. Troubleshooting technical and configuration questions from our internal and external customers. Independently collaborate with technical teams for advanced issue resolution. Serve as the technical project manager, ushering clients through their implementation. Setting up clear milestones, communications, touchpoints, and issue management resolution Demonstrate intricate product functionalities. Work collaboratively with team members and others to foster an innovative, problem-solving environment. Collaborate with level 1 support team to ensure the highest standard of customer service and communication. Education: Bachelor's degree or equivalent experience. Experience: Experience with SaaS implementation - especially, experience working with configurable solutions. 2+ years' experience in a client-facing implementation role. 4+ years' experience in information systems experience Strong technical aptitude, experience with some level of SQL queries In-depth conceptual and practical knowledge related to technology implementations. Demonstrated analytical, and problem-solving skills with strong attention to detail. You will drive projects forward in an independent environment while being a resource for colleagues. Experience with Project Management tools (SmartSheets preferred) Other Knowledge, Skills, Abilities: Strong project management skills. Minimum 1 year of experience. Strategic Customer Service: Advanced skills in managing customer relationships. Deep Technical Knowledge: Extensive understanding of products/services. Solves complex problems; exercises judgment based on the analysis of multiple sources of information You will work independently and in a team environment. You will support multiple client projects simultaneously. Collaborate within Technical Support and through cross-functional Product teams. Demonstrated desired for learning and improvement. Travel Requirements: Minimal travel - less than 5% #LI-Hybrid Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: Target salary range CA, CT, CO, DC, HI, IL, MA, MD, MN, NY, RI, WA: $91,600 - $126,800

Posted 3 weeks ago

Amerisave Mortgage logo
Amerisave MortgageChandler, AZ

$17+ / hour

We will TRAIN -----CHANDLER AZ LOCATION AmeriSave is currently seeking top sales minded professionals who possess a competitive spirit, customer focus and a passion for selling to join our Mortgage Loan Originator training program with starting pay up to 17.31/hr. No prior mortgage experience required! Company paid mortgage licensing! Don't miss out on this lucrative career opportunity to become a licensed Loan Originator with potential to earn a six figure income! Due to high retention rates, these openings to join our talented team do not become available often, and our distinguished training program is in high demand. Mortgage Loan Originators are responsible for proactively contacting high quality leads, assisting prospective clients through the application process and helping our clients select the best loan program to meet their financial goals. Qualified candidates will initially join our team in a Client Support Specialist role where they will learn the sales practices of the Loan Officer position while utilizing our state of the art telephony to initiate contact with prospective customers. Ongoing training will prepare you to obtain the necessary licensing to advance your career within the organization. We offer: Paid training program with the opportunity to enhance your skills and learn the business from a highly successful, skilled and talented training and management team Growth opportunities for those who exhibit excellent performance and positive attitudes Company paid and maintained mortgage licensing along with continuing education courses Attractive compensation and benefits package. Medical, dental, vision and prescription drug coverages as well as 401(k) benefits. A company that values having fun. Seriously….Have Fun is one of our Core Values. Responsibilities: Manage a high volume of calls, emails and SMS (text) with existing or potential homeowners who have shown interest in either refinancing or purchasing a home Pre-screen potential borrowers by confirming basic information Establish and maintain a friendly rapport with customers and understand their goals and objectives Transfer interested consumers to the Loan Officers Set appointments with consumers for the Loan Officers Deliver exceptional customer service to potential and existing customers Meet training requirements that will prepare you to obtain Nationwide Mortgage Licensing System & Registry (NMLS) requirement Qualifications: Customer service experience (inbound/outbound call center, retail or service industry preferred) Previous collection, banking, financial services, or mortgage experience a plus Must be high-energy and have a positive attitude Must be articulate and able to quickly develop rapport with customers over the phone Comfort level using computers, proficient with Microsoft Office Suite and adaptive to learning new programs. Excellent customer service, written and verbal communication skills Ability to work well under pressure and manage high volume of calls Ability to counter customer objections Must be independent and self-motivated

Posted 30+ days ago

M logo
Marmon Holdings, IncMilwaukee, WI
Retail Space Solutions LLC As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best. Position Summary: The Customer Support Specialist works with internal and external customers to efficiently and effectively provide support for orders, logistics coordination, and special projects. Essential Functions: Manage the day-to-day customer relationship for assigned accounts ensuring the highest possible customer satisfaction Provide order status updates and product information; answer any questions regarding account status or product features Process customer orders received via email, EDI, customer portals, or our brands' retail websites Coordinate logistics requests and activities including freight quotes and shipment tracking Resolve complaints with positive outcomes utilizing creative thinking and problem resolution while maintaining exceptional customer service interactions Respond to internal and external requests for information and resolve issues regarding orders, cancellations, shipping charges, delivery arrangements, methods of payments, returns, etc. Escalate and inform Operations, Product Development, and Sales of any reported field issues; facilitate quick resolution for reported issues Act as a liaison between internal and external customers Work with internal cross-functional team to troubleshoot and continually improve ERP system and processes Review/update department best practices, customer specific notes, and standard operating procedures Position Qualifications: Communication Excellent written and verbal communication Positive Approach Demonstrate a positive attitude in the face of difficult or challenging situations Problem solve; seek and present win-win, realistic solutions Trustworthiness and professionalism Honest, honorable, reliable, and dependable Skills and Abilities: Education- Associate's or Bachelor's Degree preferred Experience- 3+ years of related experience; Business to Business Customer Service experience required Desire and passion for delivering above and beyond customer care to all internal and external customers Demonstrated exceptional organizational skills and attention to detail Skilled at multi-tasking and prioritizing workload within specified timelines Strong work ethic and integrity; team player Self-motivated to work independently Excels in a fast-paced environment and effectively manages multiple priorities Computer Skills- Proficient computer skills required MS Word, Excel, Outlook ERP systems experience required Work Environment: Work is performed in a hybrid environment with 3 days in-office a week, and the remainder of the week remote. Hours of work will generally be during regular business hours (8AM-5PM) with at least 40 hours a week. At times there will be some variation in work hours due to special projects, deadlines, and other concerns. Occasional travel may be required. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All Employees: Follow established policies and procedures and associated documents Participate in quality assurance and business improvement activities, including training and improvement projects as defined by the organization Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law. We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to careers@marmon.com, and please be sure to include the title and the location of the position for which you are applying.

Posted 30+ days ago

Ingram Micro. logo
Ingram Micro.Scottsdale, AZ

$63,100 - $101,000 / year

Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart. Learn more at www.ingrammicro.com Come join our team where you'll make technology happen in surprising ways. Let's shape tomorrow - it'll be a fun journey! This position is located in our Buffalo-NY, Scottsdale-AZ, or Miami-FL office with opportunity to be on a hybrid schedule and a few days remote per week. We're seeking a customer-focused Technical Support Engineer with deep expertise in Microsoft Azure to provide frontline support for cloud infrastructure, services, and applications. This role involves diagnosing issues, resolving incidents, and delivering a seamless support experience for internal users and external clients. As a TSE, you will also be deeply embedded in our product ecosystem, collaborating across engineering, product, and customer-facing teams to ensure a top notch customer experience. Your role: Responding to complex inbound Azure Technical service requests over the phone and email directly with customers (VMs, Networking, Storage, Identity, etc.) Diagnose, troubleshoot, and resolve technical problems across software, APIs, integrations, and infrastructure. Diagnose and resolve system outages, performance issues, and configuration errors Provide Tier 2 support for cloud-based infrastructure and applications Guide users through Azure features, configurations, and best practices Escalate unresolved issues to engineering or Tier 3 support teams Document issues and resolutions in the support ticket system for future reference Create and maintain internal runbooks, FAQs, and technical documentation Lead incident response or participate in on-call rotation for critical issues Identify support trends and partner with Product & Engineering on long-term solutions Accurately and efficiently log all issues and status updates in our internal tracking system. Understands client's business objectives/impact and applies their expertise to timely resolve issues and ensure customer success. Supporting multiple cloud and hardware solutions Contributing to the development of service desk processes and procedures. Interacts closely with various departments and vendors to provide timely resolution on issues. Handling support requests from resellers, by staying on top of new features and enhancements and being a subject matter expert, and providing diagnoses and issue resolution on our Platform. Triaging to internal and external teams, pushing for resolution within SLO's by being the Customer advocate with Engineering, Development and 3rd party Vendor teams What you bring to the role: High school diploma (or equivalent) required. Secondary degree preferred. 4-7+ years in Azure technical support, solutions engineering, or a similar customer-facing technical role Azure certification Deep experience with relevant stack: SaaS platforms, APIs, databases, scripting (e.g., Python/Shell), cloud services (AWS, Azure), or networking Strong knowledge of Microsoft Azure services and architecture is a must have Proficiency in Azure CLI, PowerShell, and diagnostic tools Familiarity with networking protocols (DNS, DHCP, TCP/IP) and OS-level troubleshooting (Windows/Linux) Excellent problem-solving and communication skills Proven troubleshooting skills with the ability to think critically and communicate clearly under pressure Strong understanding of web technologies, integrations, or system architecture Experience working with ticketing systems (e.g., Zendesk, Jira) and knowledge bases Must have excellent verbal and written communication skills, as well as excellent analytical and problem-solving skills; with a customer-first mindset. Ability to prioritize user requests effectively and manage user expectations. Ability to balance attention to detail with expeditious execution in a fast-paced environment working. Passion for driving exceptional customer experience. Ability to work through ambiguity and thrive in a rapidly changing business environment. Strong analytical and problem-solving skills. Experience working with Webservers and Databases- Apache, IIS, MySQL, MSSQL and PostgreSQL Strong knowledge of Application Protocols- DNS, HTTP, HTTPS (SSL), FTP Basic understanding or experience working on Linux environments General understanding of technologies on Apis webservice: JSON, REST, OAuth,.. Flexibility working some weekends and later hours to help fulfill a 24x7 business Passion for providing exemplary customer service, strong customer focus Eager to learn new technologies Good verbal and written professional communication, fluent in English. Self-motivated and proactive in performing duties Attention to detail Nice to have. Exposure to: ITIL certification Programming/scripting experience on at least some of the following: Bash, Python, PowerShell, PHP Knowledge of SQL Exposure to virtualization and orchestration technologies such as Docker and Kubernetes Experience with JIRA and Confluence This is not a complete listing of the job duties. It's a representation of the things you will be doing, and you may not perform all these duties. #LI-SK1 #hybrid The typical base pay range for this role across the U.S. is USD $63,100.00 - $101,000.00 per year. The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate's primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range. At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. This is not a complete listing of the job duties. It's a representation of the things you will be doing, and you may not perform all these duties. Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check. Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

Posted 1 week ago

Service Corporation International logo
Service Corporation InternationalAugusta, GA
Our associates celebrate lives. We celebrate our associates. This role provides exemplary customer service in all areas of helping client families following the loss of a loved one. A sense of urgency, empathy, attention to detail and strong communication skills are required to succeed and fulfill customer needs. The Specialist works closely with funeral directors and location managers to ensure all arrangements are initiated and completed. JOB RESPONSIBILITIES Meets regularly with Funeral Director(s) to ensure customer needs are met Frequently communicates with families to coordinate activities Takes first calls and dispatches removal teams Collects vital information, files death certificates and insurance claims Schedules appointments for Funeral Directors Designs and prints memorials; creates, scans, and corrects arrangement documents Orders merchandise, flowers, urns Schedules services including coordinating with churches, cemeteries and staff Assists with setting up funeral/visitation areas and take down Assists during funeral services and events Assists with dressing, casketing and preparing the deceased for viewing Transport human remains to the Crematory facility Delivers ashes from Crematory to Funeral Home Assists with removals May be required to ensure company vehicles are clean and fueled, prior to and after services Adheres to all Company and Regulatory requirements Performs other administrative duties for the location when time permits MINIMUM Requirements Education High School diploma or equivalent Certification/License Good driving record and valid driver's license Experience 2 years of experience in an office clerical or customer service capacity required Experience working in a customer-focused and fast-paced professional environment required Funeral industry experience preferred but not required Knowledge, Skills and Abilities Strong knowledge of computers and software Above average communication skills High level of compassion and integrity Problem solving skills Ability to multi task and set priorities Ability to maintain confidentiality Ability to work beyond standard business hours including weekends Detail oriented Professional team player Pro-actively seeks out tasks Motivated, enthusiastic work ethic Work CONDITIONS When considering the work hours associated with this job, the following factors may apply: Work Environment Mostly works indoors during all seasons and weather conditions Occasional work outdoors Limited amount of local and/or multiple location traveling required Professional dress is required when in contact with families Work Postures Sitting continuously for many hours per day, up to 6 hours per day Occasional periods of time standing, up to 3 hours per day Climbing stairs to access buildings Physical Demands Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage Ability to lift up to 20 pounds Work Hours Working beyond "standard" business hours as the need arises Postal Code: 30906 Category (Portal Searching): Operations Job Location: US-GA - Augusta

Posted 4 days ago

University of Southern California logo
University of Southern CaliforniaLos Angeles, CA

$25 - $40 / hour

Support Coordinator II serves as an intermediate-level support coordinator. As a part of the Ambulatory clinic, provides smooth outpatient flow resulting in optimum patient satisfaction and clinic operation. Responsible in coordinating multiple appointments with many multi-specialty clinical services. Participates in a variety of duties associated with daily clinic preparation process, from customer service, heavy phone answering, intake, message distribution, obtaining medical reports/imaging, procedure scheduling, encounter registration, co-pay collections, and referrals management. Performs other duties as assigned. Essential Duties: Clerical: • Demonstrates accuracy and thoroughness in entering information into computer systems. • Processes new referrals in a timely manner this includes obtaining required outside medical records, entering demographic information into computer system, providing medical records to physician / multidisciplinary team for review, verifying insurance and obtaining authorization for visits and procedures. • Schedules patient's evaluation and clinic appointments in a timely manner, and at the request of the physician, while accommodating patient's needs. This includes but not limited to: surgery scheduling, laboratories, diagnostic testing and consultations as needed. Fulfills other department scheduling functions per department procedures and protocols. • Reviews master schedule and anticipating requirements and changes based on activity levels to create a well-managed operational flow and positive patient experience. • Coordinates and schedules diagnostic testing for patients which include but not limited to sending letters of medical necessity. • Assists with the clerical and scheduling needs including filing and collection of supporting documentation for billing. • Provides phone coverage as needed. Contacts and distributes messages to medical personnel using a variety of electronic messages including text, voice, and email systems. Reads and responds to email throughout the day. Retrieves and responds to voicemail messages within 24hours per department protocol. Patient Customer Service: • Displays courtesy, compassion, kindness and honesty while interacting with public, patients, and all clinic personnel. Greets patients in a courteous and professional manner. • Acts as a single point of contact for patients and caregivers and takes accountability for their patient experience. Provides information and guidance to patients and caregivers regarding all areas of patient care. This includes but not limited to scheduling, paperwork, and follow-up appointments. • Completes a financial risk assessment and, as indicated, provides assistance to patient/patient families regarding insurance benefits and alternative funding sources, including referral of complex financial or insurance coverage issues to financial counselors or others, such as a designated admitting representative. • Prepares estimate of patient liabilities to patients, physicians and insurance companies based on guidelines and/or systems provided by the department, including but not limited to copayment, deductibles, co-insurance, deposits, or prior account balances. • Facilitates communication between patient and caregivers, and all members of the care team, including physicians, nurses, lab, etc. Communicates all changes with patient and case information to all involved personnel. Works with various hospital personnel to resolve issues and accommodate patient. • Adheres to policies aimed to protect patient confidentiality. • Assist Support Coordinator I with complex customer service issues and provide resolution Teamwork/Collaboration: • Acts and demonstrates flexibility in covering other staff members for sick time, vacation, or leave of absence. • Maintains an open line of communication with management and other staff and always demonstrates a professional demeanor. • Keeps abreast of changes within the USC healthcare system. • Work collaboratively as department's liaison/representation between the department and other hospital and physicians' staff. Other: • May assist with onboarding and training new hire employees and physicians • May assist Clinic Manager with quality assurance, patient flow, data collection, projects, and reporting • May work on auditing, correction, and resubmitting rejected charges and follow up Performs other duties as assigned. Required Qualifications: Req High School or equivalent Req Demonstrated ability in customer service, intake and scheduling Req Proven record of dealing with the public in a customer service role Req Familiarity with word processing, Microsoft Outlook, navigating the intranet, interpret on-line queries and preferably with GE Centricity Business, Cerner, PBAR, scheduling systems Req Must have excellent communication skills, including the ability to speak, read and write English proficiently. Req Must be highly flexible, enthusiastic, have a proactive approach, work efficiently under pressure and work efficiently in a team environment. Req Knowledge and understanding of insurance plans and types of coverage provided, including government health programs Req Knowledge and ability in processing new referrals in a timely manner Req Demonstrated ability and knowledge in patients scheduling Req Works independently under supervision, takes initiative, deals effectively with constant change, and willingly accepts responsibility Req Possesses ability to work independently and in a team setting. Preferred Qualifications: Pref Bachelor's Degree In a related field Pref 3-5 years Experience in administrative or customer service in medical office preferably in an ambulatory care environment. Pref Knowledge of medical terminology preferred Pref Proven knowledge of insurance billing, admitting, or registration experience in a hospital or medical office preferred Pref Ability to speak Chinese (Mandarin or Cantonese) or Spanish preferred Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only) Pref Certified Medical Assistant- CMA Medical Assistant Certificate or equivalent preferred Pref Certification- Job Relevant Billing and Coding Certificate The hourly rate range for this position is $25.00 - $39.69. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law. Notice of Non-discrimination Employment Equity Read USC's Clery Act Annual Security Report USC is a smoke-free environment Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: https://wd5.myworkday.com/usc/d/inst/1$9925/9925$136103.htmld

Posted 30+ days ago

Arlo Solutions logo
Arlo SolutionsArlington, VA
Company Summary Arlo Solutions (Arlo) is an information technology consulting services company that specializes in delivering technology solutions. Our reputation reflects the high quality of the talented Arlo Solutions team and the consultants working in partnership with our customers. Our mission is to understand and meet the needs of both our customers and consultants by delivering quality, value-added solutions. Our solutions are designed and managed to not only reduce costs, but to improve business processes, accelerate response time, improve services to end-users, and give our customers a competitive edge, now and into the future. Position Overview Arlo Solutions is seeking a highly skilled Assessment Analyst to provide Enterprise-Level Assessment and Analysis Support. The successful candidate will be responsible for producing executive-level reports, conducting research, and performing daily analyses to inform decision-making and strategic resource planning. This role requires expertise in analytic methodologies and the ability to deliver high-quality, data-driven insights for senior leadership within the Department of Defense (DoD). Location: Pentagon (Onsite - Arlington, VA) Clearance: Active TS/SCI Job Responsibilities and/or Success Factors Executive-Level Reporting: Produce executive-level reports, briefs, staff packages, and decision-support analysis to inform senior leadership decisions. Expected output is three reports per week. Analytic Methodology Guidance: Provide expert guidance in selecting, designing, and applying appropriate analytic methodologies to support complex assessments and analyses. Strategic Research and Analysis: Conduct in-depth research, modeling, and analysis to support strategic planning, resource management, and decision-making. Analysis will be performed on a daily basis. Decision Support: Design and perform analytical studies that deliver actionable insights, enabling leadership to make informed decisions regarding enterprise-wide resource allocations. Strategic Alignment: Ensure all assessment and analytic efforts are aligned with the overarching strategic objectives and priorities set by the EXDIR and senior leadership. Provide inputs that support the development and refinement of organizational strategy. Executive Decision Support: Regularly provide high-level analytical insights, reports, and briefs that directly contribute to executive-level decision-making and the formulation of strategies to meet organizational goals. Cross-Functional Collaboration: Coordinate closely with various departments to gather data and insights, ensuring a comprehensive approach to assessments and strategies. Facilitate collaboration with senior staff across different offices and functions to ensure that analytic outputs meet strategic needs. Long-Term Planning: Support the development of long-term plans and strategies by providing predictive analysis and scenario modeling to aid in future resource allocation and policy development. Required Skills and Qualifications: Analytical Expertise: Strong experience in conducting research, modeling, and complex data analysis to support enterprise-level decision-making. Reporting and Communication: Ability to produce high-quality executive-level reports and briefs, and to communicate findings in a clear and concise manner to senior stakeholders. Methodological Knowledge: Proficiency in designing and applying a range of analytic methodologies to suit specific requirements, including quantitative and qualitative approaches. Have experience integrating Qlik with SharePoint; and has PowerBI experience that includes integrating it with SharePoint Strategic Thinking: Capable of linking analysis to strategic objectives and providing insights that align with broader organizational goals. Time Management: Strong organizational skills and the ability to manage multiple tasks simultaneously to meet weekly reporting deadlines. Qualifications: Active TS/SCI Bachelor's degree in data Analytics, Statistics, Business, or a related field (or equivalent experience). 3-5 years of experience in assessment and analysis, with a focus on strategic planning or resource management. Strong proficiency in data analysis tools and methodologies. Excellent written and verbal communication skills for reporting and presenting findings. Preferred Qualifications: Experience supporting DoD or Intelligence Community infrastructure programs. Familiarity with enterprise-level resource management and strategic planning processes. AAP Statement We are proud to be an Affirmative Action and Equal Opportunity Employer and as such, we evaluate qualified candidates in full consideration without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, age, disability status, protected veteran status, and any other protected status.

Posted 30+ days ago

Five Below, Inc. logo
Five Below, Inc.Concord, NC

$12+ / hour

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! RESPONSIBILITIES Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience. Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service. Assists with the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues. Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation. Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance. Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service. Partners with the entire store leadership team in merchandising procedures and World Recovery. Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. QUALIFICATIONS High School Graduate or equivalent College experience preferred Minimum 1 years of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure ESSENTIAL JOB FUNCTIONS Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required) Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $11.50 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted 30+ days ago

Northwestern Mutual logo
Northwestern MutualChampaign, IL

$60,340 - $112,060 / year

This position requires 100% onsite availability in Champaign, IL. Summary: The Technology Solutions & Support Consultant is an on-site position embedded within network offices nationwide, dedicated to advancing financial advisors' sales effectiveness and practice growth through innovative technology solutions. This dual role involves optimizing technology configurations and driving technical product integration while simultaneously delivering customized consulting to align digital strategies with business objectives and championing the adoption of Northwestern Mutual's technology suite. By spearheading strategic technology integration, the consultant transforms advisor practices, driving continuous improvement and fostering collaboration across all organizational levels. Primary Duties & Responsibilities: Develop relationships with financial advisors (FA), FA teams, and network office (NO) leadership and their teams, focusing on understanding basic business objectives and support needs. Assist advisors and teams in using Northwestern Mutual's technology tools effectively, demonstrating how they enhance client-advisor experiences and productivity. Utilizes extensive knowledge of computers, mobile devices, hardware, software configurations, operating systems, and LAN. Develop a thorough understanding of the insurance and investment sales cycles to understand how technology can be integrated into business processes. Apply consulting strategies to demonstrate technology benefits, focusing on clear communication to ensure audience understanding. Provides advanced project consultation, and subject matter expertise to enterprise partners on technology needs, remodels, new office buildouts, and upgrades to enhance the customer experience. Collect feedback from advisors and teams to relay to Home Office leadership, helping ensure technology solutions meet user needs. Manages escalations and project management of enterprise technology implementations and upgrades, including communication and feedback to local and corporate leadership. Support the identification of inefficiencies with guidance, suggesting simple technology applications to improve advisor practices. Participate in planning sessions to support goal achievement, learning strategic methods to increase productivity and client satisfaction. Assist in delivering training on technology best practices, facilitating classes under supervision to promote effective tool usage. Help prepare users for new technology deployments by assisting with training and communication of benefits. Handles vendor management of third-party technology solutions providers and implementations, ensuring effective collaboration and integration. Track engagement activities and attend training sessions to expand knowledge and skills, contributing to improvement efforts. Maintains a high level of proficiency and expertise in complex computer hardware and software technologies through continuous education, advanced training, and self-study. Travel may be required based on supported offices. Qualifications: Bachelor's degree in business or related field, or equivalent experience. Minimum of 2 years related experiences including consultation experience working with professionals within financial services or similar industry. Experience coaching and training professionals. Technology support experience preferred. Ability to understand sales-focused software technology and its benefits. Advanced knowledge in computer, mobile device hardware, and software troubleshooting including proficiency in using software support tool Ability to build and maintain relationships. Proven ability to consult and drive measurable improvements in an outcome-based model. (E.g. prior demonstrated ability to drive % increase in adoption, sales etc.) Demonstrated ability to lead and facilitate groups of people. #LI-Onsite This position has been classified as an Associated Person under NMIS guidelines and requires fingerprinting and completion of required form.Non-Registered Fingerprinted- FINRA Compensation Range: Pay Range- Start: $60,340.00 Pay Range- End: $112,060.00 Geographic Specific Pay Structure: Structure 110: $66,360.00 USD - $123,240.00 USD Structure 115: $69,370.00 USD - $128,830.00 USD We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Posted 3 weeks ago

E logo
Erie Community CollegeBuffalo, NY
Department: Building Management and Maintenance Salary/Hourly $62,400.00 Annual Union/Position Status: FFECC NTP FT Posting Closing Date: January 21, 2026 Applications must be submitted by 11:59 PM the evening before the posting closing date. Please note that the posting will close at midnight (12:00 AM) on the posting closing date. JOB DESCRIPTION DISTINGUISHING FEATURES OF THE CLASS: The work involves performing specialized non-instructional duties ranging from maintaining equipment, ordering materials and equipment, designing lab activities for Building Management Trades/ HVAC'R. The incumbent may also perform other non-instructional duties relating to the academic unit's daily operations at various locations and job sites. The incumbent will assist in the registration and advisement processes in the Building Management/ Trades HVAC'R academic unit. The work is performed under the supervision of the Department Chairs in Building Management and HVAC'R. Does related work as required. TYPICAL WORK ACTIVITIES: when assigned to Building Management Trades area: Working on special projects with an Academic Unit for multiple campuses and off-site Assists in the writing and compilation of data. Coordinates special off-site logistics for materials, tools, and equipment for instructional needs within various trade areas Oversee the selection and procurement process for trade related supplies, materials, and equipment in conjunction with the Chair and Faculty Oversee the maintenance and upgrade of labs Research and compile statistical data for special projects Aid in recruitment activities for grants/projects and special courses Coordinates student recruitment and registration for special course projects Assists in student advisement, and registration Knowledge of multiple Building Trades (carpentry, electrical, HVAC'R, plumbing, and basic construction management) Ability to mentor students. Instruction of courses in the basic trade areas when qualified. KNOWLEDGE, SKILLS AND ABILITIES: Candidates must be able to demonstrate awareness and sensitivity towards promoting an inclusive and diverse learning environment. Knowledge of basic building related trades and HVAC'R fields, Knowledge of workday processes, An advanced level of mechanical aptitude, organizational skills and problem-solving ability. A knowledge of occupational instruction and training needs of business and industry; skill in educational coordination and management; ability to motivate and direct the work of others; ability to get along well with others; sound professional judgment; initiative and resourcefulness physically capable of performing the essential functions of the position with or without reasonable accommodation. MINIMUM QUALIFICATIONS: Completion of an AOS or AAS in the Building Management or Construction related fields at a regionally accredited college or university Or Graduation from high school or possession of a high school equivalent diploma and two (2) years' experience relating to a specialized community education curriculum Or An equivalent combination of training and experience as defined by the limits of (A) and (B). SPECIAL REQUIREMENTS: Minimum 5 years' experience in construction or building maintenance field A minimum of five years' full-time or part-time experience in a career education setting is required. Universal Refrigeration 608 Certification Stationary Engineer 2nd class City of Buffalo Some part-time Instructional experience Official transcripts will be required for successful candidates within 30 days of hire. Contact Human Resources at (716) 851-1840 with any questions. Our mission to offer quality education includes exposing our students to a diverse range of cultures, experiences and expertise. At SUNY Erie Community College, we value diversity and encourage applicants from all backgrounds to apply. Notice of Non-Discrimination SUNY Erie Community College does not discriminate in admission, employment, or in the administration of any of its policies and programs on the basis of race, color, religion, national origin, age, sex, gender, gender expression, gender identity, pregnancy, disability, sexual orientation, familial status, military status, domestic violence victim status, predisposing genetic characteristics, veteran status, criminal conviction, or any other characteristics protected by law. This applies to all students, applicants or other members of the College community (including, but not limited to, vendors and visitors). Grievance procedures are available to interested persons by contacting the Civil Rights Compliance Officer listed below. Retaliation against a person who files a complaint, serves as a witness, or assists or participates in the investigation of a complaint in any manner is strictly prohibited. The following individual has been designated to handle inquiries regarding the College's non-discrimination policies: Civil Rights Compliance Officer Human Resource Department North Campus 6205 Main Street Williamsville, NY 14221 (716) 270-5735 For further information on notice of non-discrimination, please contact: New York Office United States Department of Education Office for Civil Rights, 32 Old Slip 26th Floor, New York, N.Y., 10005-25010; Tel (646) 428-3800; Email: OCR.NewYork@ed.gov.

Posted 3 days ago

University of Southern California logo
University of Southern CaliforniaPasadena, CA

$25 - $40 / hour

Support Coordinator II serves as an intermediate-level support coordinator. As a part of the Ambulatory clinic, provides smooth outpatient flow resulting in optimum patient satisfaction and clinic operation. Responsible in coordinating multiple appointments with many multi-specialty clinical services. Participates in a variety of duties associated with daily clinic preparation process, from customer service, heavy phone answering, intake, message distribution, obtaining medical reports/imaging, procedure scheduling, encounter registration, co-pay collections, and referrals management. Performs other duties as assigned. Essential Duties: Clerical: • Demonstrates accuracy and thoroughness in entering information into computer systems. • Processes new referrals in a timely manner this includes obtaining required outside medical records, entering demographic information into computer system, providing medical records to physician / multidisciplinary team for review, verifying insurance and obtaining authorization for visits and procedures. • Schedules patient's evaluation and clinic appointments in a timely manner, and at the request of the physician, while accommodating patient's needs. This includes but not limited to: surgery scheduling, laboratories, diagnostic testing and consultations as needed. Fulfills other department scheduling functions per department procedures and protocols. • Reviews master schedule and anticipating requirements and changes based on activity levels to create a well-managed operational flow and positive patient experience. • Coordinates and schedules diagnostic testing for patients which include but not limited to sending letters of medical necessity. • Assists with the clerical and scheduling needs including filing and collection of supporting documentation for billing. • Provides phone coverage as needed. Contacts and distributes messages to medical personnel using a variety of electronic messages including text, voice, and email systems. Reads and responds to email throughout the day. Retrieves and responds to voicemail messages within 24hours per department protocol. Patient Customer Service: • Displays courtesy, compassion, kindness and honesty while interacting with public, patients, and all clinic personnel. Greets patients in a courteous and professional manner. • Acts as a single point of contact for patients and caregivers and takes accountability for their patient experience. Provides information and guidance to patients and caregivers regarding all areas of patient care. This includes but not limited to scheduling, paperwork, and follow-up appointments. • Completes a financial risk assessment and, as indicated, provides assistance to patient/patient families regarding insurance benefits and alternative funding sources, including referral of complex financial or insurance coverage issues to financial counselors or others, such as a designated admitting representative. • Prepares estimate of patient liabilities to patients, physicians and insurance companies based on guidelines and/or systems provided by the department, including but not limited to copayment, deductibles, co-insurance, deposits, or prior account balances. • Facilitates communication between patient and caregivers, and all members of the care team, including physicians, nurses, lab, etc. Communicates all changes with patient and case information to all involved personnel. Works with various hospital personnel to resolve issues and accommodate patient. • Adheres to policies aimed to protect patient confidentiality. • Assist Support Coordinator I with complex customer service issues and provide resolution Teamwork/Collaboration: • Acts and demonstrates flexibility in covering other staff members for sick time, vacation, or leave of absence. • Maintains an open line of communication with management and other staff and always demonstrates a professional demeanor. • Keeps abreast of changes within the USC healthcare system. • Work collaboratively as department's liaison/representation between the department and other hospital and physicians' staff. Other: • May assist with onboarding and training new hire employees and physicians • May assist Clinic Manager with quality assurance, patient flow, data collection, projects, and reporting • May work on auditing, correction, and resubmitting rejected charges and follow up Performs other duties as assigned. Required Qualifications: Req High School or equivalent Req Demonstrated ability in customer service, intake and scheduling Req Proven record of dealing with the public in a customer service role Req Familiarity with word processing, Microsoft Outlook, navigating the intranet, interpret on-line queries and preferably with GE Centricity Business, Cerner, PBAR, scheduling systems Req Must have excellent communication skills, including the ability to speak, read and write English proficiently. Req Must be highly flexible, enthusiastic, have a proactive approach, work efficiently under pressure and work efficiently in a team environment. Req Knowledge and understanding of insurance plans and types of coverage provided, including government health programs Req Knowledge and ability in processing new referrals in a timely manner Req Demonstrated ability and knowledge in patients scheduling Req Works independently under supervision, takes initiative, deals effectively with constant change, and willingly accepts responsibility Req Possesses ability to work independently and in a team setting. Preferred Qualifications: Pref Bachelor's Degree In a related field Pref 3-5 years Experience in administrative or customer service in medical office preferably in an ambulatory care environment. Pref Knowledge of medical terminology preferred Pref Proven knowledge of insurance billing, admitting, or registration experience in a hospital or medical office preferred Pref Ability to speak Chinese (Mandarin or Cantonese) or Spanish preferred Pref Certified Medical Assistant- CMA Medical Assistant Certificate or equivalent preferred Pref Certification- Job Relevant Billing and Coding Certificate Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only) The hourly rate range for this position is $25.00 - $39.69. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law. Notice of Non-discrimination Employment Equity Read USC's Clery Act Annual Security Report USC is a smoke-free environment Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: https://wd5.myworkday.com/usc/d/inst/1$9925/9925$136408.htmld

Posted 30+ days ago

Mercer University logo

Counselor, Student Support Services

Mercer UniversityMcdonough, GA

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Job Description

Application Instructions:

External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.

IMPORTANT: Please review the job posting and load ALL documents required in the job posting to the Resume/CV document upload section at the bottom of the My Experience application page. Use the Select Files button to add multiple documents including your Resume/CV, references, cover letter, and any other supporting documents required in the job posting. The "My Experience" page is the only opportunity to add your required supporting document attachments. You will not be able to modify your application after you submit it.

Current Mercer University Employees: Apply from your existing Workday account. Do not apply from the external careers website. Log in to Workday and type Jobs Hub in the search bar. Locate the position and click Apply.

Job Title:

Counselor, Student Support Services

Department:

Student Support Services

College/Division:

General University

Primary Job Posting Location:

Macon, GA 31207

Additional Job Posting Locations:

(Other locations that this position could be based)

McDonough, GA 30253

Job Details:

This position coordinates and provides academic advising and essential services to traditional undergraduate, first-generation, low-income, and students with disabilities in academic and co-curricular programs and services. Some evening and weekend work is required. The position is under direct supervision.

Responsibilities include:

  • Assesses students' educational needs and develop individualized student success plans.

  • Assists with writing and developing program communications intended for the program website, newsletter, press releases, and social media accounts.

  • Completes monthly reports as well as other evaluation reports as required.

  • Develops and conducts workshops on specific topics and teaches an introductory college success course.

  • Establishes and maintains effective working relationships with students, faculty, staff, and key stakeholders within the Mercer University community to identify barriers to learning and provide solutions and support systems that will enable SSS/Opportunity Scholars students' success.

  • Maintains student and program records in a database and ensures that all guidelines regarding a student's eligibility are met.

  • Monitors student's grades and progress toward graduation, meeting with students daily and making necessary referrals.

  • Participates in professional development and performs all duties required for the successful implementation and operation of the project.

  • Provides support for an assigned caseload of SSS/Opportunity Scholar participants in academic advising student success development, career planning, financial literacy, financial aid/scholarship assistance, and graduate school advising.

  • Supervises, monitors and trains peer mentors, student workers, and graduate assistants.

  • Other duties as required.

Required Knowledge, Skills, and Abilities:

  • Experience in an educational setting teaching, advising, or tutoring low-income, first-generation college students

  • Experience successfully using and applying documentation instruments and technology to track students.

  • Knowledge of financial aid terminology; Free Application for Federal Student Aid (FAFSA) filing requirements; types of federal student loans and loan rehabilitation Knowledge of college access and educational advising issues for underrepresented populations in higher education (i.e., admissions, securing scholarships, college majors and course selections and experience working with individuals to promote financial and economic literacy).

  • Knowledge of and ability to develop Individualized Education Plans (IEP), evaluate transcripts, and interpret exam scores.

  • Ability to identify and select students and to review, analyze, and evaluate program applications.

  • Ability to effectively manage a caseload of students.

  • Ability to communicate effectively in both oral and written form.

  • Collaborate with team members.

  • Ability to establish rapport with college students from various backgrounds

  • Exceptional interpersonal counseling, communication, organization, and facilitation skills.

Minimum Qualifications:

A Master's Degree in Education, Counseling, Psychology, Social Work, or a related field, and two (2) years of appropriate and relevant professional experience working in a TRIO project or a similar program are required.

Candidates must have a valid driver's license and be insurable by the university' carrier.

Background Check Contingencies:

  • Criminal History
  • Approved Driver's Check

Required Document Attachments:

  • Resume
  • Cover letter
  • List of three professional references with contact information

Externally Funded:

This position is contingent on external funding and the length of employment in this position is dependent on continuation of these funds.

Why Work at Mercer University

Mercer University offers a variety of benefits for eligible employees including comprehensive health insurance (for self and dependents), generous retirement contributions, tuition waivers, paid vacation and sick leave, technology discounts, schedules that allow for work-life balance, and  so much more!

At Mercer University, a Bear is more than a mascot: it's a frame of mind that begins with a strong desire to make the most out of your career. Mercer Bears do not settle for mediocrity or the status quo. If you're seeking an environment where your passion and determination are embraced, then you want to work at Mercer University.

For more information, please visit: https://hr.mercer.edu/prospective/

Scheduled Weekly Hours:

40

Job Family:

Staff Student Operations Exempt

EEO Statement:

EEO/Veteran/Disability

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