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Bilingual Direct Support Professional - Respite Caregiver-logo
Progressive Option Support ServicesFreehold, NJ
Progressive Option Support Services is a multi-specialty group of therapists dedicated to providing a wide variety of therapeutic and behavioral services to adults, children, and families experiencing emotional and behavioral health challenges. We strive to provide the best services with the highest regard to quality, safety, and satisfaction. Responsibilities : Provide direct care to families of children with disabilities like autism spectrum disorders. Provide assistance to families within the home setting for the purpose of caregiver relief. Provide necessary resources and support system development. Develop skills around socialization, play and leisure, and activities of daily living. Must be a team player Ability to utilize critical thinking, problem-solving and de-escalation skills. Completes all required training successfully and regularly attends mandatory respite meetings and supervision meetings. Notes necessary documentation of services Performs other duties as assigned. Must agree to background check. Education and Skills : High School diploma (Required) Prior experience working with children with disabilities (Preferred). Flexible schedule school, evening, and/or weekend hours. Fluency in languages in Spanish a plus but not a requirement. Self-motivated Ability to multi-task throughout the entire shift Willing to travel 10-15-mile radius Minimum of six months of experience working with children with developmental disabilities A working smartphone to utilize our applications Driver's license with a clean abstract (Required) Bilingual in Spanish Hours: Weeknights, weekends, or daytime depending on agreed upon schedule with family.  To complete the 20 hours weekly, providers must take more than one case. Each case is scheduled for 7.5 hours per week, so multiple cases are necessary to reach the full 20 hours. Job Types: Part-time Pay: $20-22/hour Powered by JazzHR

Posted 3 weeks ago

Youth Support Advocate - Overnights PT-logo
Kennedy-Donovan CenterUxbridge, MA
Are you looking to have a positive impact in the lives of our youth?! Are you looking for a rewarding and fulfilling career in Human Services?! If you're answering yes to either or both questions, then KDC is the place to be! About KDC: At KDC we are on a mission to empower and support all people to meet their full potential in a world where every individual and family thrives, no matter the circumstances. About this role: Under the leadership of the Program Supervisor. Direct Care Workers (DCW) are responsible for the supervision of the children utilizing the emergency shelter who are under the care of Department of Children and Families (DCF). The DCW are responsible for planning and implementing the identified services needed to assist the children at the emergency shelter. The DCW will ensure the shelter is cleaned, children are supervised, and food is prepared for the children. Salary: $20 an hour Schedule: Friday - 1 am - 9 am Saturday - 1 am - 9 am Saturday - 9pm - 9 am We are looking for people who have: A High School Diploma or GED, required.  Experience working with children, required.  Ability to document clearly and efficiently. Ability to successfully complete trainings such as CPR, First Aid, and QBS SafetyCare Training provided by KDC. The physical requirements for this role are: Ability to lift up to 50lbs. Ability to successfully complete QBS SafetyCare Training provided by KDC. In this role, you’ll get to: Welcome participants and develop a safe and helping relationship with children participating in the Emergency Shelter program.  Supervise and maintain the safety of adolescents between the ages of (10-17) in the program. Deliver services in a culturally competent manner. Encourage and facilitate activities of daily living (ADLs) such as household maintenance, personal-care and hygiene, food preparation, leisure activities and socialization skill development. Participates in de-escalation and physical interventions of youth when required Act as a role model and provide a safe and nurturing environment for children and adolescents while helping them to gain sustainable skills that aid in their success in home, school, and the community. Ensure safety and security of the program while on shift. Acts as a positive role model for youth and coworkers, treating them with respect, dignity, understanding and fairness Maintain individuals’ confidentiality and records while preserving individuals’ human rights. KDC values a diverse workforce. We are committed to a culture of equality and inclusivity that fosters dialog, innovation, compassion, respect, and collaboration. All qualified applicants will receive consideration for employment regardless of race, ethnicity, age, religion, national origin, sex, sexual orientation, gender identity, veteran status, disability status, neurodiversity, or any other protected characteristic outlined by federal, state, or local laws. Your uniqueness drives our excellence! Powered by JazzHR

Posted 2 weeks ago

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Mt Olivet Rolling AcresChanhassen, MN
Job Summary:   The In Home Support Staff offer care, guidance, and supervision to individuals living independently or with their families who have a diagnosed disability, traumatic brain injury, or mental health needs. They provide services in the client’s home and/or within the community, assisting with daily living tasks, domestic tasks, and community activities, and offering direct supervision, instruction, or support as needed.  Mount Olivet Rolling Acres – MORA – is a diverse and inclusive nonprofit that has supported adults, seniors and children with developmental disabilities, behavioral health needs as well as age-related and chronic medical conditions for over 50 years in the Twin Cities metro. MORA provides an array of services: Adult Day Services, Contracted Case Management, Community Supports, over 30 Residential Homes, Respite, Therapeutic Recreation, Training for Guardians & Families, and a  Discover Summer Daytime Programming for Youth with Disabilities. Our Metro Crisis Coordination Program (MCCP) offers a safety net of crucial and cost-effective services for adults and children. Hourly Pay Rate:   $18.00  per hour Schedule:   Every  Friday 2:30pm-6pm The Client lives in Chanhassen Additional hours are available if interested   Key Duties and Responsibilities: Assists clients with daily care, ADLs, and/or mental health supports. Assists individuals with identified areas of need, providing opportunities for choice and presenting creative options as needed. This includes, but is not limited to hygiene, domestic tasks, leisure time usage, grooming, socializing, budgeting, money usage, safety and health, medical appointments, homework completion if applicable, and participating as a member of the community. Empower individuals to develop and maintain skills that promote independent living, with a focus on maximizing their health, safety, and engagement in daily activities. Work with the client to plan and implement recreation, leisure, and community activities. Drives to/from and accompanies client/s at appointments and community activities using the employee’s personal vehicle or company vehicle (when available). Assists individuals supported in establishing and maintaining community relationships and facilitating friendships. Demonstrates an understanding of the person as a unique individual and how to implement programs in accordance with the Support Plan (SP), Support Plan Addendum (SP-A), and Individual Abuse Prevention Plan. Provides person-centered services demonstrated through practice, action, and language. Maintains a working knowledge of person(s) history, skills, areas of vulnerabilities, support plans, and emergency procedures. Participates in the support team process; assists with developing and implementing goals. Maintains and performs proper administration and documentation of all prescribed medication, treatments, and diets, or as otherwise directed by the SP and SP-A. Maintains confidentiality in accordance with HIPPA and MORA policies and procedures. Works harmoniously with and shows respect to all internal and external individuals Communicates effectively with others at work verbally and in writing. When working directly with clients, the primary spoken language of the client will be used. Completes all mandatory training either determined by MORA or 245D regulations Reads and follows company policies and procedures Adhere to processes and procedures related to Electronic Visit Verification. Documents program data and client billing information accurately and in a timely fashion. Collaborates with the Community Supports staff team to complete other duties as assigned or as needed Desired Qualifications: At least 1 year of experience with clients with intellectual/developmental disabilities, traumatic brain injury and/or mental health needs Interest in supporting clients with intellectual/developmental disabilities, traumatic brain injury and/or mental health needs Required Qualifications: Must pass Department of Human Services background check and maintain qualified status Must not be excluded from working in government health programs by the Office of Inspector General Must be able to successfully complete company’s  physical job demands document. Must have a valid current driver’s license and must have vehicle insurance as required by state law Successful completion of Medication Administration class, regularly passes medications using correct procedure without error Cherishing the big-hearted heritage of our beginnings, we actively advocate for equity and inclusion for the individuals we serve and for our employees.  Healthy. Happy. Human. Join us.  MORAcares.org/careers/ Mount Olivet Rolling Acres is an Affirmative Action and Equal Opportunity Employer.   Mount Olivet Rolling Acres 7200 Rolling Acres Road Victoria, MN 55386 Our Services Careers About Us www.moracares.org 952-474-5974 Powered by JazzHR

Posted 3 weeks ago

Recovery Support Navigator-logo
GAAMHAGardner, MA
Join GAAMHA as a Recovery Support Navigator (RSN) ! Location: Serving Communities Across the North Central and Quabbin Region  Are you passionate about redefining recovery support? At GAAMHA, we believe that recovery is more than just treatment—about hope, connection, and building pathways back to community life. We’re seeking a dedicated Recovery Support Navigator (RSN) to assist individuals in navigating the complex world of treatment, recovery resources, and community support with dignity and respect.  This is more than a navigation role—it’s an opportunity to walk alongside people at every step of their recovery journey, break down barriers, and advocate for care that truly fits their unique needs. As an RSN, you’ll be a trusted partner, resource, and connector—empowering people to define their own goals and access the tools they need to thrive.    What You’ll Do:  Serve as a central point of connection for individuals with substance use disorders and/or co-occurring mental health challenges, helping them access the care and support they need.  Build strong, trust-based relationships with individuals, clarifying goals, exploring recovery options, and providing education on available services and pathways.  Ensure that each individual has a comprehensive, person-centered treatment plan in place while supporting the individual accomplish their goals, adjusting as needed.  Use a “multiple pathways” philosophy to honor individual choices in recovery and offer options that reflect each person’s goals, values, and culture.  Facilitate connections to community-based recovery support, treatment programs, peer support, and family resources.  Assist individuals in navigating health insurance coverage and advocating for their access to in-network and out-of-network providers.  Provide temporary transportation for essential medical or behavioral health appointments while helping individuals transition to sustainable community transportation options.  Meet individuals in safe, accessible locations—whether at home, in the community, or at GAAMHA sites.  Develop and maintain collaborative partnerships with referral sources, municipalities, healthcare providers, funders, and community organizations to strengthen GAAMHA’s recovery network.  Maintain accurate and timely documentation, records, and billing in accordance with agency and insurance requirements.  Represent GAAMHA and its mission in the community, modeling professionalism, compassion, and respect for every individual.  Protect confidentiality and uphold all relevant laws, regulations, and policies regarding privacy and data security.  Attend all the training required and team meetings to improve your skills and stay connected to best practices.  Carry out other duties that advance GAAMHA’s mission of supporting people on their path to recovery and community inclusion.  What You Bring:  A bachelor’s degree in social work, psychology, or a related human services field is preferred. Candidates with a CADC or LADC II are encouraged to apply.   Minimum of two (2) years of experience working in the behavioral health field, ideally with individuals in recovery.  Valid driver’s license with an acceptable driving record (travel is required).  Satisfactory CORI (criminal background check) upon hire and annually.  Solid understanding of substance use disorder treatment and recovery supports, including knowledge of MassHealth services and community resources within the service area.  Supervision:  Reports to: RSN Coordinator (Administrative) and Clinical Director (Clinical).  Supervises: None.  Why GAAMHA?  At GAAMHA, we believe in the power of community, connection, and redefining what recovery can mean for each individual. Our programs help people move beyond stigma, rebuild their lives, and reclaim their place in the community. As a Recovery Support Navigator, you’ll be part of a supportive team that values compassion, creativity, and the courage to meet people where they are.  If you’re ready to help people access hope, healing, and meaningful support—while shaping a stronger, more inclusive recovery community—we’d love to meet you.    Apply today and help redefine recovery with GAAMHA.  Powered by JazzHR

Posted 3 weeks ago

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WEST SIDE FEDERATION FOR SENIOR AND SUPPORTIVE HOUSING, INC.New York, NY
West Side Federation for Senior and Supportive Housing, Inc. Job Description:  Multi-Site Support Staff Member Multi-site Support Staff Members (MSS) are called upon to cover for staff on leave (for example, sick leave or vacation) or in times of specific need (for example, during a special project).  Given the somewhat unpredictable nature of staff leave, an MSSs schedule can be irregular and may involve last-minute requests for coverage. An MSS will typically cover one or more of the following roles within a building or program: Personal Care, Porter/Housekeeping, Food Service, Front Desk. Under the supervision of the on-site building staff, provide a range of services and supervision to residents of assigned WSFSSH buildings  with the goal of enabling residents to live at their building as safely and independently as possible.  All or some of the following services will be required, depending on the specific site assignment: Personal Care:  As assigned or in case of emergency, assure that the personal care and housekeeping needs of residents are met.  Assist residents, as needed, in activities of daily living, including: bathing, dressing, grooming, toileting, walking, eating, personal care Escort residents to medical and other appointments Daily and as often as necessary:  make beds, empty garbage, clean toilet and sink, assure any health or safety issues are immediately addressed (for example:  changing soiled sheets, reporting and following through on any needed emergency repairs) As needed, as directed, or as possible:  do resident personal laundry and linens Porter/Housekeeping:  As directed:  assure the cleanliness and safety of the common areas of the building  and  grounds (for example:  sidewalks) Food Service:  Assist in the dining room as directed, including plating food, serving food, assisting residents to eat, and helping to clear tables Front Desk:  As directed:  monitor residents entering and leaving the building, responding to behaviors which might be dangerous to self or others (for example: if a resident is leaving the building, but appears disoriented and confused, response might include talking with the resident and encouraging him/her to stay in the lobby, notifying social service staff, or even calling 911 depending on the circumstances). perform other “front desk” duties, including, but not limited to:  monitoring persons entering and leaving the building, answering intercoms and telephones, performing safety rounds. OTHER Work as a member of a team to establish and maintain high level of care and respect for and communication with residents Work cooperatively with other staff members Share information about resident progress, needs, and problems with other staff in accordance with WSFSSH Confidentiality Policy. Attend training sessions and conferences as required for enhancement of job skills Implement emergency procedures as necessary Submit all required reports in a complete and timely manner Assist with other duties as directed QUALIFICATIONS: Preferred: Minimum of 1 year experience working with dependent persons At least 18 years of age. Able to work in a multicultural and diverse environment Able to perform job responsibilities. ACKNOWLEDGEMENT Equal Employment Opportunity (EEO) has been, and will continue to be, a fundamental principal at WSFSSH, where employment is based upon employees’ qualifications without discrimination on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law.   Powered by JazzHR

Posted 3 weeks ago

Peer Support Specialist-logo
Addiction Recovery CareAshland, KY
Are you looking for the best place to work?  Join ARC Health Systems, LLC which was selected as one of the 2024 Best Places to Work in Kentucky by the Kentucky Chamber of Commerce, based on surveys of our employees! Are you passionate about serving in an environment of shared purpose and shared goals while driving the ARC mission and values to excellence for our clients, patients and team members?  ARC has been leading the way and has become one of the fastest growing healthcare systems in Kentucky (and beyond!) in addiction treatment, mental health services and improving lives by creating opportunities for people to discover hope and live their God-given destiny! ARC is ready to offer you “ The B.E.S.T. of ARC ” (Balance, Energy, Safety, Training) on day 1 when you enter through our doors.  ARC is a thriving, dynamic, and fast-paced healthcare system environment where compassion, accountability, respect for the dignity of life, entrepreneurship,  and stewardship are key elements of every thing we do! We are hiring a Peer Support Specialist (PSS) for our growing team!  As a Peer Support Specialist we offer you the opportunity to work in a dynamic, team-oriented, environment helping individuals overcome substance abuse addiction. In this role you will be part of a multi-functioning team that works interdependently with other departments in the organization. Key Responsibilities: Hold peer support groups for the clients of the center Maintain confidentiality and comply with company, state, federal and HIPAA rules and regulations Charting duties for insurance purposes Maintain a positive, professional attitude toward clients, staff and volunteers Handle crisis situations in a calm supportive manner Complete drug screening when needed Create a safe and healthy environment for clients Perform Residential Staff duties as needed The above is intended to be a general outline of job duties and not a complete list. Key Experience and Education Needed: Must be Peer Support Certified by the state of Kentucky.  High school graduate or GED preferred Valid driver's license Other Qualifications to be Considered: Self motivated Availability to work some evening, overnight and/or weekend shifts Good communication skills Ability to meet deadlines and stay on schedule Ability to enforce program requirements Problem solving abilities Basic computer skills ARC full-time employees enjoy very attractive benefits packages for employees and their families to include health, dental, vision, life insurance, a wide array of ancillary insurance products for life’s needs, 401(k) plan with company matching and to ensure the work-life balance - generous paid vacation, sick, holiday and maternity/paternity leave policies. Come join ARC and transform lives anchored in strong family relationships, social responsibility and meaningful career paths by empowering our nationally recognized crisis to career model!   Addiction Recovery Care, LLC and its affiliated entities are an equal opportunity employer. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Powered by JazzHR

Posted 3 weeks ago

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Allied Community CareMontgomery County, MD
Allied Community Care is a dynamic and compassionate organization committed to enhancing the lives of individuals with intellectual and developmental disabilities. We foster a supportive and inclusive environment that promotes independence, dignity, and personal growth. Join our dedicated team and make a meaningful impact on the lives of those we serve! Position Overview As a Direct Support Professional (DSP) at Allied Community Care, you will play a vital role in delivering personalized care and support to individuals with intellectual and developmental disabilities. This rewarding position involves assisting clients with daily living activities, encouraging community involvement, and promoting greater independence. This is a full-time position based in Montgomery County , working one-on-one with one or more assigned clients. Schedules vary depending on individual client needs. Responsibilities Provide direct care and support to individuals in home and community settings. Assist with activities of daily living, including personal hygiene, meal preparation, and academic support. Create a positive, inclusive environment that encourages social engagement and community integration. Implement individualized care plans and support goals tailored to each person's needs. Maintain accurate documentation of daily activities, progress notes, and any incidents, including seizures. Qualifications High school diploma or equivalent; additional education in human services or a related field is a plus. Prior experience working with individuals with intellectual and developmental disabilities is preferred. Must be 18 years of age or older . Must successfully pass a background check. Must have reliable transportation . Strong communication and interpersonal skills. Flexibility and the ability to adapt to diverse needs and preferences. Compassion, patience, and a sincere commitment to making a positive impact. We look forward to welcoming a dedicated and compassionate Direct Support Professional to our team! Allied Community Care is an equal opportunity employer and is committed to fostering an inclusive and diverse workplace. Job Type: Full-Time Pay: $16.00 per hour Benefits: 401(k) Dental insurance Flexible schedule Health insurance Vision insurance   Powered by JazzHR

Posted 1 week ago

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MetroSysPhoenix, AZ
Job Summary: We are seeking a skilled Desktop Support Technician to provide onsite technical support across multiple local locations. The technician will be responsible for troubleshooting hardware and software issues, setting up and configuring desktop systems, and providing general IT support to employees. This is a field-based role that requires travel between company locations to ensure smooth operation of all desktop and network-related systems. Key Responsibilities: Onsite Technical Support: Provide hands-on support for desktop computers, laptops, printers, and other office equipment. Diagnose and resolve hardware, software, and networking issues for end-users in a timely manner. Set up, install, and configure workstations, including operating systems, software applications, and peripheral devices. User Support and Troubleshooting: Assist users with technical problems related to desktops, laptops, and mobile devices. Resolve issues related to Microsoft Office, email clients, VPN access, and other business-critical applications. Provide support for network connectivity issues, printers, and other office IT equipment. Travel Between Locations: Regularly travel between multiple local offices to provide onsite IT support as needed. Coordinate with local site managers to prioritize and address support tickets based on urgency and business needs. Maintain inventory and equipment at each location, ensuring all hardware is functional and properly configured. Setup and Configuration: Install, configure, and troubleshoot hardware such as desktops, laptops, printers, and network devices. Manage user accounts, permissions, and access in accordance with company policies. Assist in the deployment and setup of new systems, including imaging, patching, and testing hardware before deployment. Preventive Maintenance and Updates: Perform routine maintenance and updates on all desktop systems and peripherals to ensure optimal performance. Manage software updates and security patches to keep systems compliant with company security protocols. Documentation and Reporting: Maintain detailed records of support activities, configurations, and inventory for each location. Ensure all service tickets are logged and resolved in the company’s IT ticketing system. Provide feedback and suggestions for improving IT services and processes. Skills and Qualifications: Proven experience as a Desktop Support Technician or similar role. Strong knowledge of Windows and Mac OS environments, along with familiarity with desktop hardware and software troubleshooting. Experience with Microsoft Office 365 , Active Directory, and VPN setup and support. Basic understanding of networking, including TCP/IP, DNS, and DHCP. Excellent problem-solving skills with the ability to troubleshoot hardware, software, and network issues. Strong communication skills with the ability to explain technical concepts to non-technical users. Other Requirements: Ability to travel to multiple local locations regularly (valid driver's license required). Strong customer service orientation and ability to work independently. Flexibility to respond to urgent support requests across locations. Powered by JazzHR

Posted 3 weeks ago

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Oklahoma Department of Mental Health and Substance Abuse ServicesDuncan, OK
Are you a passionate parent or caregiver of a child with behavioral health challenges, eager to make a difference? We want you to join our dedicated team in providing critical support to children, adolescents, young adults, and their families! Position Overview: As a Family Support Provider, you will play a vital role in offering emotional support, advocacy, and resources to families navigating the behavioral health system. Your work will be key in empowering families to access services, and you will provide outreach to new referrals while educating families about valuable community resources. You will collaborate closely with behavioral health professionals to ensure the best outcomes for the children and families you support. Key Responsibilities: Provide emotional support and guidance to children, adolescents, young adults, and their families involved in the Children’s Department. Assist families in understanding available resources and navigating the mental health system. Conduct outreach to new referrals and engage with families to build strong relationships. Advocate for the needs and rights of families within the behavioral health team. Facilitate educational sessions and connect families to community resources. We’re Looking for Someone Who: Has lived experience as a parent or caregiver of a child with behavioral health challenges. Is passionate about supporting and advocating for families. Is able to build strong relationships with families and professionals. Has a strong understanding of the behavioral health system and community resources (or is eager to learn). Is compassionate, patient, and dedicated to making a meaningful impact. Job Type/Salary: Full-time Location- Duncan, OK Family Support Provider II: Annual Salary is $34,500 ($16.58/hr.) Primary Working Hours: 8:00 am - 5:00 pm M-F FLSA Status: Non-Exempt Why Join Us? Generous Benefits:  Annual base salary range of $34,500, plus a generous benefits allowance. Comprehensive Health Coverage:  A wide choice of health insurance plans with no pre-existing condition exclusions. Flexible Spending Accounts:  Options for healthcare and dependent care expenses. Ample Time Off:  11 paid holidays, 15 days of vacation, and 15 days of sick leave in the first year. Retirement Savings Plan:  With a generous company match to help secure your future. Employee Assistance Program:  Support when you need it. Longevity Bonuses:  For years of dedicated service. Training Opportunities:  Continuous learning and development for CEU requirements. Minimum Qualifications and Experience: FSP II: Requires a high school diploma plus 30 hours of college or university study or equivalent combination of education and experience substituting one year of relevant experience for the required education. Special Requirements: Applicants must be willing and able to fulfill any job-related travel normally associated with this position and as such have a valid driver’s license. Must have at least 1 year of experience as the parent or guardian to a child who was involved in services, either mental health services or substance abuse services or have been involved with child welfare or other service agencies.  Experience having full responsibility for the child, including living with them, ensuring they made it to appointments, ensuring education and other needs were met. About us:  Jim Taliaferro Community Mental Health Center in Altus, Lawton, and Duncan, OK is a community-based center with a primary focus on mental health and substance abuse treatment. The inpatient and outpatient services they provide include special groups and programs for adolescents, persons with co-occurring mental health and substance abuse disorders, seniors and older adults, women, men, and criminal justice groups. Drug and Alcohol Pre-employment and Pre-Placement Testing:   Upon a conditional offer of employment, applicants for safety sensitive positions shall be required to submit to urinalysis to test for drugs. Appointment to a safety sensitive position shall be contingent upon a negative drug test result. THIS AGENCY REQUIRES COVERAGE 24 HOURS, 7 DAYS PER WEEK. WORK HOURS AND LOCATION MAY VARY DEPENDING ON BUSINESS NECESSITY. EMPLOYEES MAY BE REQUIRED TO WORK WEEKENDS AND OVERTIME. Reasonable accommodation to individuals with disabilities may be provided upon request. An Equal Opportunity Employer. Powered by JazzHR

Posted 3 weeks ago

IT Service Support Technician-logo
ExecutechFlagstaff, AZ
The Service Support Technician provides first-level technical support, manages helpdesk tickets, and assists users with hardware, software, and network issues. This role requires strong problem-solving skills, technical knowledge, and a commitment to excellent customer service. Job Duties: Monitoring ticketing system Triage incoming tickets and emails, capturing essential information Responding to clients in a timely manner Closing spam/junk mail tickets Notifying Service Coordinator of escalations Collaborate with Tier 1, Tier 2 and Tier 3 technicians on escalated customer support requests Document resolutions and create knowledge base articles Must provide quality customer service skills in all forms of communication Recognize and communicate potential issues immediately for rapid resolution. Realtime tracking of ticket notes Resolving inbound customer calls and inquiries in a professional and empathetic manner Installing, maintaining, and troubleshooting computers, printers, phones, and other peripheral equipment Completing software installations Establishing good relationships with all departments and colleagues Serving as the first point of contact for customers seeking technical assistance over the phones, chats, and emails Striving for one-call resolution of customer issues while communicating appropriate options in a prompt and professional manner Knowledge, Skills, and/or Abilities Required: Must be flexible, prioritize workload, able to manage multiple tasks, and have strong attention to detail Ability to effectively handle stress and pressure consistent with the job duties and industry Ability and willingness to recognize when it is necessary to ask for technical expertise from others without unnecessarily burdening other team members Ability to supply accurate time estimates for how long a task will take Professional, pleasant, and patient in demeanor Excellent organizational, written, and verbal communication skills are necessary Is self-motivated and can be self-directed when necessary Enjoys sharing information, supporting others, and working on a team to achieve team goals Experience required with Windows operating systems Knowledge of office equipment (copiers, fax, printers, etc.) Understanding of support tools, techniques, and how technology is used to supply IT services Regular attendance and timeliness Requirements: Ability to prioritize tasks and adapt to changes quickly Interpersonal skills: such as telephony skills, communication skills, active listening, and customer care Must be able to work with a team and broad user community Ability to lift and move >50lb Must pass a background check Credentials and Experience: Engineer with a minimum of 1+ year experience Minimum 1 years’ experience – Windows 10 Minimum 1 years’ experience – Office 365 Minimum 1 years’ experience – Switching, VLAN (Virtual LAN), Routing Minimum 1 years’ experience – Wireless Networking Certification in the either of the following is a plus - Network+, A+ Solid dependable engineer, follows directions and maximizes billing opportunities Consistently receives good client feedback   Powered by JazzHR

Posted 3 weeks ago

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Vacation AdvertiserLittle Rock, AR
Location: Remote – U.S., Mexico, Caribbean, UK, Australia Based Job Type: Flexible Schedule / Independent Contractor As a Customer Support Representative , you will assist customers with travel inquiries, bookings, cancellations, and itinerary changes while providing excellent customer service. Enjoy the freedom of an independent role, where you’re in control of your schedule and your success. RESPONSIBILITIES: Assist customers with travel inquiries, bookings, and modifications via phone, email, and chat. Troubleshoot travel-related concerns, including flight delays, hotel accommodations, and itinerary adjustments. Provide expert travel recommendations and ensure customer satisfaction. Identify trends to improve support processes and enhance the customer experience. Maintain and update an internal knowledge base. QUALIFICATIONS: No experience necessary; however, 1+ years of front-line customer support or travel-related experience is preferred . Strong problem-solving, communication, and multitasking skills. Passion for travel and familiarity with booking platforms is a plus. Ability to work independently from anywhere REQUIREMENTS: Reliable high-speed internet and a dedicated workspace. Ability to work flexible hours, including evenings, weekends, and holidays if desired. Strong computer skills and experience with customer support tools. COMPENSATION & BENEFITS: Earnings depend on performance. Flexible, self-set schedule . Opportunities for professional growth in the travel industry. Travel discounts and perks. If you love travel and customer service, join us and create seamless experiences for travelers!   Powered by JazzHR

Posted 2 weeks ago

Support Analyst-logo
All Lines TechnologyPittsburgh, PA
We are seeking a highly organized and customer-focused Support Analyst. This role is critical in ensuring a smooth transition for end users by providing frontline support, managing escalations, and maintaining clear communication throughout the process. While IT expertise is not required, a basic understanding of software systems is a plus. Key Responsibilities: Serve as the first point of contact for users. Provide exceptional customer service and support via phone, email, and chat. Escalate technical issues and user concerns to the appropriate teams promptly. Track and document user interactions and issues in a clear and organized manner. Collaborate with internal teams to ensure timely resolution of escalated issues. Assist in creating and maintaining support documentation and FAQs. Monitor rollout progress and report trends or recurring issues to leadership. Qualifications: Proven experience in a customer service or support role. Excellent organizational skills and attention to detail. Strong communication skills, both written and verbal. Ability to manage multiple tasks and prioritize effectively. Comfortable working in a fast-paced, dynamic environment. Basic familiarity with software systems or willingness to learn quickly. Experience with ticketing systems or help desk tools is a plus. Understanding of escalation protocols and issue tracking. Ability to remain calm and professional under pressure. Powered by JazzHR

Posted 1 week ago

Executive Support/Office Manager-logo
Level WorkforceAtlanta, GA
About Level Workforce, LLC Level Workforce is an innovative consulting and workforce solutions agency dedicated to empowering businesses and business owners in the construction, real estate and finance industries. With over 25 years of combined industry experience, we are passionate about helping clients achieve their goals through strategic guidance, streamlined processes, and operational excellence. Our team of seasoned professionals offers a range of consulting services, from business advisory to executive hands-on consulting, and staffing solutions to help develop tailored solutions that address our client's unique challenges and goals. We take a client-first approach and prioritize communication, collaboration, and transparency to ensure that our clients feel supported throughout their engagement with us. THE LEVEL WORKFORCE MISSION To help businesses build, optimize, and lead their operations. We are committed to providing strategic guidance, streamlining processes, and improving operational efficiency to help our clients thrive in a rapidly changing business landscape. We are committed to helping our industry modernize by implementing automations, sharing our expertise, and facilitating cultural and organizational changes. Family Office Manager Type:  1099 contract, part-time hourly, remote Pay:  $25- $35/hour, depending on experience Hours:  10-20/week Position Overview: We are seeking a highly organized, versatile, and proactive Executive Support/Office Manager to support a dynamic family office based in Atlanta. This part-time, work-from-home role requires a broad skill set, including financial management, administrative support, and creative capabilities. The ideal candidate is detail-oriented, adept at multitasking, and capable of handling sensitive information with discretion. Key Responsibilities: Financial Management Perform bill pay, bookkeeping, and financial reporting for the family office. Coordinate routinely with the business finance team to ensure alignment and accuracy. Administrative Support Manage professional license procurement and preservation (e.g., real estate, general contractor, continuing education). Provide personal assistant services, including local errands in the Atlanta area. Handle mail and document logistics, ensuring timely processing and organization. Organize and automate document storage and remote operating systems for efficiency. Manage calendars, scheduling appointments, and coordinating personal and business travel. Oversee CRM management, including client and prospect follow-up and appointment setting. Draft and edit proposals for business and personal initiatives. Event and Executive Support Coordinate events, including planning, logistics, and execution. Provide executive support, anticipating needs and streamlining operations for the principal. Sourcing and Procurement Source vendors and manage procurement for personal and business needs. Bonus/Creative Skills (Preferred) Desired Skills and Valuable Other Experience Graphic Design & Social Media : Create visually appealing content and manage social media platforms. Interior Design : Assist with design projects, leveraging a creative eye for aesthetics. Hospitality : Enhance guest experiences for events or personal gatherings. GA Licensed Realtor : Utilize real estate expertise to support property-related tasks. Required Qualifications & Skills: Proven experience in bookkeeping, financial reporting, or family office administration. Strong organizational skills with a track record of managing multiple priorities. Proficiency in CRM systems, calendar management tools, and remote operating systems. Excellent written and verbal communication skills for proposal writing and client interactions. Ability to handle confidential information with integrity and discretion. Valid driver’s license and ability to run local errands in Atlanta. Georgia Real Estate License (preferred, Coweta County Realtor Association affiliation a plus). Experience in graphic design, social media, interior design, or hospitality is a strong plus. Excellent communication and interpersonal skills, with strong analytical and problem-solving abilities. What We Offer: Entrepreneurial Opportunity  – We don’t just assign work; we provide a pathway for you to build your own consulting practice, develop your client base, and grow your reputation in the industry. Flexible Schedule  – Take control of your time. Set your own hours and work in a way that best fits your lifestyle and business goals. Scalable Income Potential  – Your earnings aren’t capped. The more you invest in growing your practice, the more you can earn. Established Brand & Resources  – Operate within a trusted brand while maintaining your independence. Leverage our reputation, infrastructure, and tools to accelerate your success.  Business Development Support  – We provide guidance on marketing, sales strategies, and client acquisition to help you build and sustain your business. Professional Growth & Networking  – Join a network of experienced professionals, gain mentorship, and access industry insights that can help sharpen your skills and expand your opportunities. Impact-Driven Work  – Work with businesses that need real solutions, positioning yourself as a key partner in their success. At Level Workforce, we believe in ownership over employment—giving you the tools, flexibility, and support to create something bigger than just a paycheck. If you’re ready to take charge of your career, we’re ready to help you make it happen.   Powered by JazzHR

Posted 2 weeks ago

C
Cumberland River Behavioral Health, Inc.Harlan, KY
Job Title:  Community Support Associate   Qualifications :  Must be 18 years old or older, have a high school diploma, a general equivalency diploma (GED), or qualifying documentation from a comparable educational entity.  Must have (1) year of full-time experience working with individuals who receive treatment for a mental health disorder, or co-occurring disorder defined as substance use disorder, intellectual disability, or a physical health disorder or condition.    Must successfully complete within six (6) months of hire a DBHDID approved training program. Must complete and maintain documentation of a minimum of (6) six hours of training or continuing education yearly in the areas of principles of recovery and resilience, principles of psychiatric rehabilitation, effective listening and communication skills, diagnosis and medication management, management of mental health disorders or co-occurring disorders and crisis coping skills.  Submit to and pass a criminal background check and a drug screening test. Hours :  Monday through Friday 8:00 a.m. through 4:30 p.m.  Other times may be required with the job or adjusted by your supervisor. This position works as part of a multidisciplinary team and reports to the Team Leader and/or Program Director. Summary of Job Duties :  Work as part of a multidisciplinary team to provide activities necessary to allow individuals with mental illness or co-occurring mental illness and substance abuse disorders to live with maximum independence in the community through utilization of skills training as identified in the individual’s plan of care. Essential Duties and Responsibilities : Use a variety of psychiatric rehabilitation techniques to assist individuals develop skills in: Improve daily living skills ( hygiene, meal preparation, medication adherence) Self-monitoring of symptoms, side effects, and medication adherence Emotional regulation skills Crisis coping skills Developing and enhancing interpersonal skills Assistance in accessing and utilizing community resources Non-clinical but therapeutic behavioral intervention, support and skills training Can include teaching and modeling such skills as the following: Routine household care and maintenance Activities of daily living, including personal hygiene, shopping, money management, medication management, socialization, relationship building, participation in community activities and goal attainment. Required Job Skills: Oral and Written Communication Skills Interpersonal skills Ability to exercise good judgment, tact, diplomacy and compassion when problem solving, handling conflict or in a crisis situation Ability to complete record keeping in a timely fashion Ability to get along with diverse personalities and maintain effective working relationships Ability to work well with people of all races, backgrounds and needs Knowledgeable of Behavioral Health concepts and how to incorporate concepts into practical application including Recovery Concepts for persons with severe mental  illnesses or co-occurring mental illness and substance use disorders Additional Responsibilities : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable the individual with disabilities to perform the essential functions Physically able to reach, push, pull, stoop, bend, stand, walk and lift up to 20 pounds Possess a valid Driver’s License, maintain a safe driving record, and maintain the required minimum vehicle insurance amount for the State of Kentucky, if required for job performance Work Environment : The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations must be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee, out of necessity, may have to work in outside weather conditions, may be off-site from normal office location or placed at a Residential Program. The noise level in the work environment is mild to moderate. Environmental Data and Job Hazards : Hours of work are structured 7.5 or 8.0 hour blocks of time but may be subject to irregular and/or flexible hours based on needs or demands Position may require duties to include routine or reasonable anticipated tasks or procedures where there is a degree of actual or potential exposure to blood or other infectious materials All staff are required to participate in yearly trainings regarding infection control and safety in the environment including hazardous waste and blood borne pathogens All new staff must attend training regarding handling physical, verbal threats, acts of violence or other escalating and potentially dangerous situations including when police need to be summoned. All staff must be certified in Cardiopulmonary Resuscitation within one month of employment and maintain the certification. Required Job Performance : Provide an average of 50% direct billable time per month as established by the Agency. Successful Performance Evaluation rating of 3 or above. (See attached Performance Outcome Evaluation).  A Performance Improvement Plan will be initiated on all scores below a 3 rating.  An employee will be terminated if the Performance Improvement Plan is viewed as unsuccessful after 2 attempts. Powered by JazzHR

Posted 3 weeks ago

O
Oklahoma Department of Mental Health and Substance Abuse ServicesOklahoma City, OK
Recovery Support Specialist   OCCIC/OCRU is seeking a motivated Recovery Support Specialist to join our expanding Community Response Team (CRT). The CRT is composed of case managers and recovery support specialists who provide follow-up services, crisis intervention, community referrals, and partnership development with community agencies. The team’s goal is to reduce recidivism and bridge the gap between the crisis center and community resources. This position will float between both facilities and assist with outreach and engagement for the Oklahoma County Court Ordered Outpatient Treatment Program (CO-OP), providing support to the courts, providers, and consumers to promote successful outcomes. About the Facility:  Join a highly skilled, multidisciplinary team serving high-risk individuals in centrally located metro-area facilities. OCCIC : A 16-bed crisis unit with a 15-chair Urgent Recovery Center (URC) , which serves as the assessment hub for many crisis beds across the state. The URC provides up to 24 hours of crisis intervention and related behavioral health services. OCRU : A 16-bed crisis unit that receives direct admissions from OCCIC’s URC. Job Type/Salary: Full-time Salary: Certified Peer Recovery Support Specialist: $34,500 annually ($16.58/hr) Recovery Support Specialist: $30,000 annually ($14.43/hr) Benefits : In addition to salary, state employees receive a benefits allowance that covers most of the cost for health, dental, vision, and disability insurance—meaning the majority of your salary goes directly to you. Minimum Qualifications and Experience:  Certified Peer Recovery Support Specialist: This position requires that the application be currently certified as a Peer Recovery Support Specialist, high school diploma or GED, and demonstrates personal knowledge in advocacy in recovery. Recovery Support Specialist: This position requires a high school diploma or GED, demonstrates personal knowledge or advocacy in recovery, and the ability to become a Certified Peer Recovery Support Specialist. Special Requirements:   Requires the possession of a valid U.S. driver’s license at the time of appointment. Willing to fulfill any job-related travel normally associated with this position.   Drug and Alcohol Pre-employment and Pre-placement Testing:   Upon a conditional offer of employment, applicants for safety sensitive positions shall be required to submit to urinalysis to test for drugs. Appointment to a safety sensitive position shall be contingent upon a negative drug test result. THIS AGENCY REQUIRES COVERAGE 24 HOURS, 7 DAYS PER WEEK. WORK HOURS AND LOCATION MAY VARY DEPENDING ON BUSINESS NECESSITY. EMPLOYEES MAY BE REQUIRED TO WORK WEEKENDS AND OVERTIME. Reasonable accommodation to individuals with disabilities may be provided upon request. An Equal Opportunity Employer. PIN:3111 JR48423   Powered by JazzHR

Posted 3 weeks ago

I
Invictus Marketing Solutions IncFremont, CA
Are you passionate about community impact and looking to build a career with purpose? Join a team that empowers local communities and amplifies nonprofit missions through face-to-face outreach and event-based marketing. This entry-level role is ideal for individuals seeking real-world experience in campaign strategy, community outreach, and public engagement —no prior experience required. 🧩 Key Responsibilities: As a Campaign Support Representative, you’ll play a crucial role in building community awareness and support for nonprofit initiatives: Represent nonprofit campaigns at live events, community sites, and outreach locations Engage with the public to communicate campaign goals and encourage involvement or donations Assist with event setup, coordination, and breakdown Collect and track supporter feedback and engagement data Work closely with your team to refine outreach strategies and maximize impact Attend regular training sessions focused on nonprofit communication, public speaking, and advocacy ✅ Who We’re Looking For: We’re seeking purpose-driven individuals who are ready to grow personally and professionally: Clear and confident communication skills Passion for nonprofit missions, social change, and community impact Collaborative, team-oriented mindset with a strong work ethic Adaptable and open to learning in a fast-paced outreach environment Able to work a flexible schedule , including some evenings and weekends Must be 18+ and legally eligible to work in the U.S. No prior experience needed — we provide all necessary training! 🎁 What We Offer: 🎓 Paid, hands-on training and daily mentorship from experienced team leaders 🚀 Clear career advancement opportunities into leadership and campaign management roles 🤝 A supportive, energetic team culture that values collaboration and personal growth 📈 Resume-building experience in public relations, community engagement, and nonprofit campaigns 🌟 A chance to make a real difference in the Bay Area while building your career 🌐 About Us: We specialize in purpose-driven outreach that helps nonprofit organizations expand their reach and maximize their impact. Through face-to-face events and grassroots engagement , we’ve connected thousands of community members with causes that matter—raising millions of dollars and delivering vital resources where they’re needed most. Powered by JazzHR

Posted 3 weeks ago

Quality Assurance/Quality Control Support - Transmission Line Construction-logo
KDG Construction ConsultingVictorville, CA
KDG Construction Consulting is seeking an experienced  Quality Assurance/Quality Control Support individual to work in conjunction with our client's project team, including contractors to provide quality assurance services for a the MCC-VIC Line 1 and Line 2 construction. The successful candidate will possess a strong knowledge of electric utility construction methods, standards and practices associated with transmission and substation construction activities. This individual will work closely with project teams, including engineers, contractors, and procurement personnel, to address quality concerns and ensure consistent quality throughout the project lifecycle. QA/QC specialists ensure that electrical installations meet safety standards and contribute to the successful completion of energy projects. QA/QC specialists work closely with project teams, including engineers, contractors, and procurement personnel, to address quality concerns and ensure consistent quality throughout the project lifecycle. This is a full-time position which will require travel and field representation across several remote construction sites throughout the Victorville to Las Vegas area. Duties and Responsibilities include: Retrofit and Modifications of existing steel lattice towers Retrofit and Modifications of Concrete Foundations Civil and grading work Conductor and Ground Wire stringing Conductor and Ground Wire splicing Monitor, witness and report on construction activity and contractor's progress Monitor and document construction activity to ensure contractor's adherence to quality control plan and compliance with project plans and specifications.  Provide day-to-day coordination of contractor activities to maintain consistency and integrity in the overall project.  Inspect construction operations and completed work to ensure quality control requirements are maintained. Make recommendations and escalate issues, as required. Manage project documentation and reporting, including daily progress reports, daily data collection, time sheets, weekly roll-up reports, and issue reports.  Monitor project site safety and contractor's adherence to safety plan and standards Coordinate close-out process. Required Qualifications: 15 or more years of experience providing quality assurance, inspection and field representative services on similar transmission and/or high-voltage substation construction projects Strong knowledge of electric utility construction methods, standards and practices, including substation construction activities and requirements Advanced understanding and experience with project operations and the methods, process and procedures associated with owner representative construction management Experience in QA/QC processes, inspections, and audits Strong understanding of electrical systems, components, and safety protocols is essential. Familiarity with quality control methods, statistical process control, and root cause analysis Knowledge of relevant industry standards Effective communication with project teams, contractors, and stakeholders OSHA 30-Hour Excellent verbal and written communication skills Strong reporting and word processing skills Anticipated Hourly Range: $80-$100 per hour depending on experience About KDG: KDG Construction Consulting is a leading provider of program, project, and construction management services. The firm serves clients in a broad range of markets throughout Southern California, including aviation, transportation, and infrastructure. KDG provides a full spectrum of management and technical services spanning the entire lifecycle of a construction project. Employment with KDG: KDG is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, coidentity, national sexual orientation, gender identity, national origin, veteran or disability status. Powered by JazzHR

Posted 3 weeks ago

HHS-Acquisition Support Specialist – Senior-logo
Nationwide IT ServicesWashington, DC
Acquisition Support Specialist – Senior Clearance: Public Trust 100% onsite Washington, DC Nationwide IT Services, NIS, is seeking a Senior level Acquisition Support Specialist to assist our HHS government customer to provide non-inherently governmental acquisition support services to facilitate the award and administration of contracts, perform quality assurance across contracts, and provide budget support. Duties and responsibilities: Perform the execution of all assigned requisitions and/or contract actions Facilitate the continued administration of contracts by the FAR. Provide support to all non-inherently governmental activities necessary to process and administer federal acquisitions, as determined by the OAMS Contracting Officer. Complete all required documents for the contract files to ensure documents are uploaded in the eFile of the designated system by OAMS Standard Operating Procedure and Directive (SOPD). Ensure contract files align with the file checklists prescribed by OAMS. Contract files shall be established by OAMS procedures. Direct all questions from OAMS customers, vendors, and contractors to the assigned federal Contract Specialist or Contracting Officer. Required Skills & Experience: The ability to manage multiple assignments. Minimum 8 years of experience with federal acquisitions. Capable of handling support for complex acquisitions involving any contract type, may be competitive or non-competitive, and utilizing any source selection technique Strong written and verbal communication skills. About Nationwide IT Services   NIS is an IT and Management consulting company, is a CVE-verified Service-Disabled Veteran- Owned Small Business. Our mission is to deliver value-added services to our customers, leveraging technology, people, and industry best practices to implement innovative solutions through our trusted employees and team members.       Our benefits package includes medical, dental, and vision insurance, life and disability insurance, 401(k) plan with employer match, paid holidays, PTO (sick/vacation), commuter benefits, employee assistance program (EAP), and educational reimbursement along with Pet Insurance.  Nationwide IT Services, Inc. provides equal employment opportunities (EEO) to all qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, genetics, disability, or protected veteran status.    Powered by JazzHR

Posted 3 weeks ago

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MetroSysPhoenix, AZ
Job Summary: We are seeking a skilled Desktop Support Technician to provide onsite technical support across multiple local locations. The technician will be responsible for troubleshooting hardware and software issues, setting up and configuring desktop systems, and providing general IT support to employees. This is a field-based role that requires travel between company locations to ensure smooth operation of all desktop and network-related systems. Key Responsibilities: Onsite Technical Support: Provide hands-on support for desktop computers, laptops, printers, and other office equipment. Diagnose and resolve hardware, software, and networking issues for end-users in a timely manner. Set up, install, and configure workstations, including operating systems, software applications, and peripheral devices. User Support and Troubleshooting: Assist users with technical problems related to desktops, laptops, and mobile devices. Resolve issues related to Microsoft Office, email clients, VPN access, and other business-critical applications. Provide support for network connectivity issues, printers, and other office IT equipment. Travel Between Locations: Regularly travel between multiple local offices to provide onsite IT support as needed. Coordinate with local site managers to prioritize and address support tickets based on urgency and business needs. Maintain inventory and equipment at each location, ensuring all hardware is functional and properly configured. Setup and Configuration: Install, configure, and troubleshoot hardware such as desktops, laptops, printers, and network devices. Manage user accounts, permissions, and access in accordance with company policies. Assist in the deployment and setup of new systems, including imaging, patching, and testing hardware before deployment. Preventive Maintenance and Updates: Perform routine maintenance and updates on all desktop systems and peripherals to ensure optimal performance. Manage software updates and security patches to keep systems compliant with company security protocols. Documentation and Reporting: Maintain detailed records of support activities, configurations, and inventory for each location. Ensure all service tickets are logged and resolved in the company’s IT ticketing system. Provide feedback and suggestions for improving IT services and processes. Skills and Qualifications: Proven experience as a Desktop Support Technician or similar role. Strong knowledge of Windows and Mac OS environments, along with familiarity with desktop hardware and software troubleshooting. Experience with Microsoft Office 365 , Active Directory, and VPN setup and support. Basic understanding of networking, including TCP/IP, DNS, and DHCP. Excellent problem-solving skills with the ability to troubleshoot hardware, software, and network issues. Strong communication skills with the ability to explain technical concepts to non-technical users. Other Requirements: Ability to travel to multiple local locations regularly (valid driver's license required). Strong customer service orientation and ability to work independently. Flexibility to respond to urgent support requests across locations. Powered by JazzHR

Posted 3 weeks ago

Cyber Support Analyst with Active DoD Secret Clearance Norfolk, VA-logo
Watershed SecurityNorfolk, VA
JOB DESCRIPTION Watershed Security is a Veteran Owned Small Business with over 20 years’ Cybersecurity and Government Contracting experience. Watershed is looking for a Cyber Support Analyst to become part of the team to provide service support in the areas of cybersecurity operations, risk management and compliance. Specifically, support vulnerability management, cybersecurity site visits to assist Mariners with patching and scanning of systems and networks, mission-based risk assessments, and all elements of compliance inspections. The Individual will need to have an in-depth knowledge of Navy and Department of Defense (DoD) cybersecurity directives and directives and procedures. Experience in information technology security Must comply with certification requirements identified in DoD 8570.01M for IAT Level II or equivalent Understanding of Information Assurance Vulnerability Alerts (IAVAs) and researching the IAVA/B/T occurrences within the following: Vulnerabilities and risks associated with Windows operating systems, Linux operating systems and components Vulnerability incident reporting Ability to perform patch testing of monthly patch release, apply approved patches to network environments, and perform remediation patching Proficiency in Microsoft Office products to include Excel, PowerPoint, and Word Experience with reviewing and providing feedback on DoD cybersecurity documents, orders and instructions Strong interpersonal and communication skills to carry out this assignment with the ability to work independently and as part of a team on varying occasions. Experience with cybersecurity tools to include ACAS, HBSS, VRAM, eMASS, and STIG Viewer REQUIRED QUALIFICATIONS DoD 8570/8140 IAT Level II or equivalent Active DoD Secret Clearance Information technology security experience and 2 years of experience in the information technology industry Understanding of Information Assurance Vulnerability Alerts (IAVAs) and researching the IAVA/B/T occurrences Knowledge of vulnerabilities and risks associated with Windows/Linux OS and components Experience with vulnerability incident reporting Ability to review and provide feedback on DoD cybersecurity documents, orders and instruction Strong interpersonal and communication skills to carry out assignments with the ability to work independently and as part of a team on varying occasions Experience with cybersecurity tools to include ACAS, HBSS, VRAM, eMASS, and STIG Viewer Travel OCONUS and CONUS up to 50%  Have or obtain US Passport within 3 months of hire PAY RANGE Final salary is influenced by factors such as location, contract labor categories, experience, skills, education, and certifications. Watershed offers competitive compensation, medical and dental benefits, educational reimbursement, 401K plans with matching, 15 days of PTO to start and 11 paid holidays per year.   The proposed salary range for this position is: $40,000- $50,000 USD Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans   Powered by JazzHR

Posted 2 weeks ago

Progressive Option Support Services logo

Bilingual Direct Support Professional - Respite Caregiver

Progressive Option Support ServicesFreehold, NJ

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Job Description

Progressive Option Support Services is a multi-specialty group of therapists dedicated to providing a wide variety of therapeutic and behavioral services to adults, children, and families experiencing emotional and behavioral health challenges. We strive to provide the best services with the highest regard to quality, safety, and satisfaction.

Responsibilities :

  • Provide direct care to families of children with disabilities like autism spectrum disorders.
  • Provide assistance to families within the home setting for the purpose of caregiver relief.
  • Provide necessary resources and support system development.
  • Develop skills around socialization, play and leisure, and activities of daily living.
  • Must be a team player
  • Ability to utilize critical thinking, problem-solving and de-escalation skills.
  • Completes all required training successfully and regularly attends mandatory respite meetings and supervision meetings.
  • Notes necessary documentation of services
  • Performs other duties as assigned.
  • Must agree to background check.

Education and Skills :

  • High School diploma (Required)
  • Prior experience working with children with disabilities (Preferred).
  • Flexible schedule school, evening, and/or weekend hours.
  • Fluency in languages in Spanish a plus but not a requirement.
  • Self-motivated
  • Ability to multi-task throughout the entire shift
  • Willing to travel 10-15-mile radius
  • Minimum of six months of experience working with children with developmental disabilities
  • A working smartphone to utilize our applications
  • Driver's license with a clean abstract (Required)
  • Bilingual in Spanish

Hours: Weeknights, weekends, or daytime depending on agreed upon schedule with family. To complete the 20 hours weekly, providers must take more than one case. Each case is scheduled for 7.5 hours per week, so multiple cases are necessary to reach the full 20 hours.

Job Types: Part-time

Pay: $20-22/hour

Powered by JazzHR

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