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Primary Care Healthcare Relations Manager (Call Center Manager)-logo
Bridgeview Eye PartnersMaumee, Ohio
POSITION SUMMARY : The Healthcare Relations Manager is responsible for hiring, training, and elevating all Healthcare Relations Scheduling Coordinators to maintain positive provider relationships and enhance the total patient experience through first call resolution. This position requires a motivated leader with the ability to quickly review available reporting and create actionable steps to ensure organizational goals are met. The Healthcare Relations Manager bridges provider and patient relationships by fostering excellent communication across multiple practices and the Central Support System. On-site position COMPETENCIES : Teamwork/Organization Place a high importance on building provider, patient, and team rapport Create a culture within the department that inspires team members to reach their full potential Provide the necessary training and feedback to ensure performance aligns with our mission statement Find new ways to generate excitement and encourage employee retention through positive reinforcement and recognition Encourage open communication to cultivate cohesive teams that will provide the highest level of service to our providers and patients Lead by example Time Management Detail oriented, self-starter, with strong organizational skills Proactive, adaptable, with the ability to work under pressure to accomplish projects and meet deadlines in a fast-paced environment Communication Skills Communicate with detail and purpose Listen to understand, not always to respond Adapt communication style to the individual or audience Create a vision through motivational coaching Vocalize expectations and hold team members accountable Possess strong written skills to effectively communicate across the organization Business Accountability Identify ways to improve operational processes that support organizational goals Prepare and analyze reporting to guide decision-making Correlate data with behaviors placing an emphasis on productivity Look for operational and experience improvements and implement plans of action Possess sound business sense and decision making skills Review benchmarks and statistics to ensure department is operating at maximum efficiency Planning/Managing Initiatives Embrace change and adapt quickly to evolving processes and practices Thrive on exceeding benchmarks and goals Promptly resolve concerns that can result in a negative impact ESSENTIAL RESPONSIBILITIES : Monitor and manage call statistics and benchmarks related to the department (i.e. hold times, live answer, abandon rates, etc.) Monitor call quality and overall customer experience Assess staff performance Provide appropriate coaching and accountability Monitor and manage schedules per standards and capacity Conduct weekly team meetings Assist staff in their essential responsibilities, as necessary Perform administrative duties as related to staff, performance, asset risk, and financial management Promote a safe, clean, organized and inviting environment Assume additional responsibilities as determined by the Healthcare Relations Director EDUCATION AND/OR EXPERIENCE : High school graduate, or equivalent Call center experience required Management experience required Experience in optometry or ophthalmology preferred

Posted 1 week ago

Clinical Nutrition Manager-Healthcare-logo
Thomas CuisinePhoenix, Arizona
Who We Are Founded in 1986, Thomas Cuisine is an award-winning, privately held contract food service company. We advocate the healing power of whole foods and believe in preparing scratch-made cuisine fresh each day. Every Thomas Cuisine team member is an ambassador, carrying out our mission, reflecting our values, and building relationships while "doing the right thing". What’s in it for you Benefits : Full-time roles include: 401(k) 401(k) matching AD&D insurance Dental insurance Disability insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Pet insurance Professional development assistance Referral program Retirement plan Vision insurance Wage range : $90,000 DOE annually schedule is open, with availability including weekends Phoenix, AZ Your Impact The clinical dietitian has a profound impact on patients by providing personalized nutrition care, managing chronic diseases, promoting preventive health measures, offering education and support, and collaborating with other healthcare professionals to optimize patient outcomes. Job Specific Duties Oversees budgetary and staffing functions to achieve department objectives, cost controls, and productivity targets. Implements and oversees performance improvement program in collaboration with the Director of Nutrition & Dining Services for nutritional and patient dining services. Directs the Clinical Nutrition Operations including supervising the activities of all staff levels, approves schedules according to department needs and budgeted hours, implements and maintains quality control procedures, provides customer service to patients and families, and demonstrates compliance with HIPPA standards. Oversees all Human Resource functions for clinical staff, including interviewing, training, disciplinary actions, completing timely performance evaluations, conflict resolution, and conducting regular staff meetings. Maintains professional interaction with all levels of Hospital Management to promote successful partnerships throughout the organization by attending and participating in interdisciplinary teams and committees. Comprehensive knowledge and application of medical nutrition therapy. Ability to plan, organize, and direct the work of others and to organize tasks and work independently. Demonstrated leadership and administrative experience. Perform other duties as assigned. What you will need Bachelor's degree in Dietetics, Food, and Nutrition, or related area. Registered Dietitian Nutritionist and Current Dietetic Registration, and Licensure, if required by state. Annual attendance of virtual and in-person CE (continuing education) opportunities to learn of trends and changes within the industry and regulatory bodies. ServSafe and/or State Certified in Safe Food Handling and Sanitation, where required by location. Five years clinical/related experience and/or master’s degree in related field. Must be willing to participate in patient satisfaction programs and activities. Physical and Sensory Requirements The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions & responsibilities. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. Physical stamina to stand for long periods, lift trays, and perform repetitive tasks such as computer work, paperwork, and trayline operations such as standing up looking at trays or monitors for long periods. This may involve walking, standing, and occasionally navigating stairs or elevators. The employee is frequently exposed to the kitchen environment such as fumes, or airborne particles. The employee is occasionally exposed to wet & or humid conditions, extreme cold, extreme heat & vibration. The noise level in the work environment is usually moderate. Our people are purposeful. They care about food and quality and have a desire to make a positive impact in the world through REAL food. Embark on a rewarding culinary journey with us, where your skills will not only flourish but also contribute significantly to the satisfaction and well-being of our communities. Our commitment to you At Thomas Cuisine, we are dedicated to fostering a workplace that is diverse, equitable, inclusive, and where every individual feels a sense of belonging. We know that this commitment is an ongoing journey, and we will strive to improve and adapt as we grow. Our DEIB commitment is not just a statement but a living part of our company culture. REAL Food | Genuine Service | Enduring Relationships

Posted 1 week ago

Director, Consult Partner - Healthcare / Application Modernization-logo
KyndrylNew York, New York
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Kyndryl Consult is the fastest growing business within the organization and instrumental to the company’s strategic growth objectives. We are expanding every day to meet more and more clients and help solve their most challenging technology problems. Today, we are finding that many of these problems are related to legacy workloads that badly need to be updated. Sometimes these updates are to save money on legacy infrastructure that has become expensive. Sometimes the applications have become to expensive or cumbersome to modify. Whatever the case may be, we are finding that a company like Kyndryl can help modernize those applications and get them to the cloud. We are expanding our capability to support these clients, and we need leaders on the team! You will play a key leadership role, working with targeted clients to identify their legacy application modernization opportunities and then guiding them through complex consulting engagements and be responsible for creating and positioning strategic change agendas within Kyndryl's largest accounts across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer Eco-system. As a Consult Partner, you will have a pivotal role in driving profitable growth, leveraging our comprehensive capabilities to build strong client relationships, and leading your team to success. This role demands a strong presence, industry expertise, and the ability to cultivate relationships with CXO-level clients. Your leadership will be critical in fostering talent development and innovation within the organization. You will work alongside leadership from a client perspective, from an account team perspective, and from a practice perspective. You’ll be responsible for getting to know our Application Development team and understanding their strengths and capabilities. Then working with account teams to identify opportunities where our strengths can help clients succeed. Contribute to Profitable Growth: •Drive significant financial outcomes through signings and revenue targets •Ensure sustained growth and profitability, managing margin expectations and backlog growth •Support the identification, pursuit and conversion of a pipeline of business development opportunities •Undertake scoping and fee negotiation on engagements, while enduring profitability and understanding and containing risk Client Engagement: •Build and maintain deep relationships with client CXOs and be seen as the 'go to' person and a trusted advisor by senior executives •Leading C-level client interactions and consulting initiatives, deliverables and outputs of a deal engagement •Demonstrate credibility and experience to advise and deliver on complex consulting engagement •Enhance client satisfaction, as measured by Net Promoter Score (NPS) and new relationship development; Secure client references Operational Excellence: •Achieve individual and team utilization targets •Lead the design of complex engagements and take responsibility for oversight of delivery, ensuring high performance and customer satisfaction Leadership, Management, People •Lead by example; Fostering a culture of continuous personal and professional development and challenging our people to be curious and innovative and supportive for each other. At the same time ensuring that all outcomes are commercially focused, value adding and effectively executed Strategic Contribution: •Utilize industry and technology expertise to shape and drive the company’s strategic initiatives. •Align with Kyndryl’s strategic vision and contribute to its execution. •Drive external eminence and innovation, establishing a strong personal and organizational brand in the industry. •Proactively develop thought leadership and intellectual capital Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment. Who You Are Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills and Experience •Extensive experience in client engagement and relationship management at the CXO level •Demonstrable ability to build and commercialize relationships with senior executives • Proven track record of leading and executing complex application modernization projects. This should include both tool driven conversions as well as rewriting applications. •Effective financial acumen with experience in driving revenue growth and managing margins •Experience of managing or supporting high-value business development activities with senior stakeholders •Deep understanding of industry trends and technology •Sound personal brand and presence in the industry •Demonstrated ability to innovate and drive change The compensation range for the position in the U.S. is $159,240 to $286,560 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement. There is a different applicable compensation range for the following work locations: California: $175,080 to $343,920 Colorado: $159,240 to $286,560 New York City: $191,040 to $343,920 Washington: $175,080 to $315,240 Washington DC: $175,080 to $315,240 This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program. Applications will be accepted on a rolling basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Know Your Rights: Workplace Discrimination is Illegal Pay Transparency Nondiscrimination Provision Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Posted 30+ days ago

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Advocate Health and Hospitals CorporationCharlotte, North Carolina
Department: 34406 Carolinas Medical Center: Mercy - Nursing: 4 South Status: Part time Benefits Eligible: Yes Hou rs Per Week: 24 Schedule Details/Additional Information: PT night shift Essential Functions Supports patients/residents with activities of daily living. Assists patients/residents with personal hygiene. Takes vital signs and height and weight measurements. Feeds and ambulates patients/residents according to specific procedures. Maintains patient/resident's rooms in a clean and orderly condition. Observes and reports changes in patient/resident conditions. Orients patients/families to unit and instructs patient on safety measures. Assists with clerical work such as, including answering phones, entering data and maintaining medical records. Maintains stock supply items in inventory management. Performs duties as outlined in the scope of Nurse Aide I or Nurse Aide II tasks (per applicable state Board of Nursing Nurse Aide I and Nurse Aide II Tasks List). Perform technical tasks with appropriate training such as administering a 12- Lead Electrocardiogram test and routine venipuncture. Physical Requirements Work requires walking, standing, sitting, lifting, reaching, bending, stretching, stooping, pushing, and pulling. Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies. Must speak and understand English in good understandable terms. Must have manual and finger dexterity. Physical abilities testing required. Education, Experience and Certifications High School Diploma or GED required. Current listing with the DFS Nurse Aide Registry as a Nurse Aide I or with the applicable state Board of Nursing as a Nurse Aide II. BLS required per policy guidelines. Patient Population Served Demonstrates knowledge of the principles of growth and development and demonstrates the skills and competency appropriate to the ages, culture, developmental stages, and special needs of the patient population served. Protected Health Information Will limit access to protected health information (PHI) to the information reasonably necessary to do the job. Will share information only on a need-to-know basis for work purposes. Access to verbal, writtenand electronic PHI for this job has been determined based on job level and job responsibility within the organization. Computerized access to PHI for this job has been determined as described above and is controlled via user ID and password. Machines, Tools, and Equipment Those required by unit. Includes blood pressure manometer, stethoscope, thermometer, personal protective equipment, wheelchairs, stretchers, utility cars, and related clinical equipment. Pay Range $19.45 - $29.20 Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Posted 6 days ago

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Toll Remote Logistics USAAtlanta, New York
About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com PURPOSE OF THE JOB We are seeking a highly skilled and motivated Regional Account Manager who will be responsible for managing and developing assigned Global and Regional Account(s) with our customers in North America. The position is pivotal to the growth of the account & requires significant interaction with management throughout the North America region, as well as interface with, and leadership of, the KAM/Sales team members in the region. PRIMARY DUTIES & RESPONSIBILITIES Strategic Responsibility for new sales development and account growth throughout the region, including strategy planning, account penetration, customer relationship management and business improvement initiatives. Successful market planning, business development planning and ensuring the implementation of regional business opportunities, from initial opportunity creation to establishment of stable operation Be the regional point of contact with the Key Accounts, develop & maintain strategic multi-level relationships with Key Accounts to ensure excellent, long-term business relationships at all levels throughout the region. Build up Sub Vertical Market expertise of the appointed Accounts and be the internal consultant and coordinator for all aspects of business relationships & development with the Key Accounts in the region. Strategically partner with all pertinent internal country organizations, divisions and Business Units to ensure aligned business development, and consistent service and growth Assist in the implementation of Key Performance Indicators and benchmarks; use of these indicators to monitor and report on performance, as required TACTICAL Respond to complex and sensitive logistics issues and questions; create innovative and profitable solutions in tandem with specialist departments within Toll Involvement in pre-RFQ process, RFQ launch and post-RFQ process Arrange & participate in Business Reviews with the customer and regional and country operations and business leaders Interact with the Key Account to proactively drive business development through regional meetings, workshops, sales calls, and other means KEY PERFORMANCE MEASURES Deliveries of financial metrics (revenue, volume, GP & DSO / AR where relevant) Customer Acquisition & Retention Operational efficiency and innovation Risk mitigation and compliance monitoring Team performance PHYSICAL DEMANDS This position is generally sedentary in nature; involves sitting most of the time but may involve walking or standing for brief periods of time. Must be able to travel. Ability to occasionally lift up to 10 lbs. required. Ability to talk and hear required. Ability to perform repetitive motions required. Ability to occasionally move inside the office Must be able to remain in a stationary position 50% of the time. Ability to move or position self in order to reach, lift, climb, balance, stoop and crouch required. Ability to read PC screens; detect color coding, read fine print, and/or normal type size print required. JOB REQUIREMENTS Essential Minimum Qualifications Proven track record of successfully initiating and closing new freight forwarding business within the healthcare vertical through strategic and consultative sales approaches. Extensive Key Account development and management experience at a regional level and possibly global level, with preferably 6 - 10 years’ experience in the logistics industry or in a sales environment – HealthCare industry experience would be an added advantage Strong leadership skills are required to establish strategy and direction, including developing a vision for future business with the account, developing strategies for producing the changes required to achieve the vision, aligning and influencing people, motivating and inspiring the account team, the internal people responsible for the success of the account, and the Key Account contacts Preferred Qualifications Language skills preferred – fluency in English (written and spoken) SKILLS ESSENTIAL TO THE JOB Exceptional communication, project management, problem solving and ability to work under high pressure client driven deadline matrix organization Knowledge and understanding of international logistics operations across multiple modes. The position requires extensive travel, domestically and internationally, and the associated intercultural competence & global thinking, and comprehensive knowledge and understanding of global integrated logistics requirements and solutions, across all logistics modes Pay Transparency: In compliance with applicable state and local laws, the salary range for this position varies based on the work location. Please review the ranges below: Group A: $120k - $160k California, New York, Washington, Massachusetts, Colorado, New Jersey, Connecticut, Hawaii, Washington, D.C., Oregon, Maryland (DC metro area) Group B: $105k - $140k Illinois, Arizona, Nevada, Texas, Florida, Pennsylvania, Georgia, Minnesota, North Carolina, Virginia, Utah, Wisconsin, Michigan, Ohio, Indiana, Missouri, Iowa, Kentucky, Oklahoma, Arkansas, Alabama, Mississippi, Tennessee, South Carolina, North Dakota, South Dakota, Nebraska, Kansas, Louisiana, West Virginia, New Mexico, Idaho, Montana, Wyoming Note: Our pay groups are based on an internal geographic compensation framework that reflects regional market data and cost factors. Candidates will be informed of their applicable group during the recruitment process. These ranges represent the minimum and maximum salary the employer reasonably expects to pay for this position, based on the location where the work will be performed. Final compensation will be determined based on geographic location, experience, qualifications, and other job-related factors.” Remote Work Considerations : If the position allows remote work, the salary range applicable to the employee's home location will apply. Internal Transfers/Promotions : For current employees seeking internal transfers or promotions, the salary range for the new position will be provided in accordance with applicable laws. Benefits and Other Compensation : A general description of benefits and other compensation offered for the role is available upon request. Toll offers all full-time employees paid vacation, sick time, floating holiday time, health benefits, life insurance & personal accident insurance, and 401k with company match. What moves you? At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further. Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up. At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities. To find out more about us visit www.careers.tollgroup.com You must be entitled to work in United States of America and be prepared to undertake pre-employment checks including a criminal history check and medical.

Posted 1 week ago

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STV ConstructionorporatedSacramento, California
STV is seeking a Project Director for the Construction Manager Group in Sacramento, CA. Duties: Manages a team of Program Managers overseeing all aspects of project planning and development in programs, including Engineering and Construction; Technical Support; Bidding Strategy. Schedules; Budget; Funding source and allocations; Grants Management; Prioritization of Work; and Finalization and Closeout. Oversees the review, analysis, and interpretations of complex project design and construction budgets, schedules, and costs to ensure conformance with authorized scope, time and dollar requirements. Manages project planners in developing projects’ scope, schedule, and budget making sure that the goals and vision of the stakeholders are reflected. Guides funding strategies for each of the projects and subprograms within a program, including leveraging funds with state match grants, private grants, and identifying non-profit partners, etc. Manages the resolution of cost overruns through value engineering. Presents executive reports to stakeholders and approves new projects in specific programs as required. Oversees the financial closeout of programs by Program Managers. Tracks compliance in accordance with the guidelines of the funding sources, following substantial completion. Oversees the provision of necessary documentation for closed-out projects under litigation and participates in depositions whenever necessary. Implements recommendations for areas requiring improvement, including program reporting and process. Recommends solutions to technically complex issues for architects, engineers, and/or other lower-level project managers. Manages the formulation of policies and procedures related to Construction Programs, including the development of funding policies, requests for appropriation, and alterations and improvements of new programs. Recommends updates to construction specification guidelines. Oversees community and stakeholder communications regarding high profile projects and participates as needed. Manages lessons learned for all programs and develops trainings to staff for program and project improvements. Manages change order negotiations and assists with contract review process as needed. Minimum Requirements Required Experience: Minimum fifteen (15) years full time professional experience in the management and administration of various programs and projects under programs to include, scope development, planning and design, budget and funding allocation and close-out. Minimum six (6) years’ experience in managing programs in a public or educational agency, with full responsibility for coordinating complex activities. Experience in managing multiple education or public agency programs concurrently is preferred. Required Education: Graduation from a recognized college or university with a bachelor’s degree, preferably in Architecture, Engineering or Construction Management. Candidates who do not meet the education requirements. Graduation from a recognized college or university with a bachelor’s degree, preferably in Architecture, Engineering or Construction Management. Candidates who do not meet the education requirements may substitute experience on a year for year basis. Requirements may substitute experience on a year for year basis. Compensation Range: $0.00 - $0.00 Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At STV, we are fully committed to expanding our culture of diversity and inclusion, one that will reflect the clients we serve and the communities we work in, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description we encourage you to apply anyways. You may be just the right candidate for this or other roles. STV offers the following benefits • Health insurance, including an option with a Health Savings Account • Dental insurance • Vision insurance • Flexible Spending Accounts (Healthcare, Dependent Care and Transit and Parking where applicable) • Disability insurance • Life Insurance and Accidental Death & Dismemberment • 401(k) Plan • Retirement Counseling • Employee Assistance Program • Paid Time Off (16 days) • Paid Holidays (8 days) • Back-Up Dependent Care (up to 10 days per year) • Parental Leave (up to 80 hours) • Continuing Education Program • Professional Licensure and Society Memberships STV is committed to paying all of its employees in a fair, equitable, and transparent manner. The listed pay range is STV’s good-faith salary estimate for this position. Please note that the final salary offered for this position may be outside of this published range based on many factors, including but not limited to geography, education, experience, and/or certifications.

Posted 2 weeks ago

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Advocate Health and Hospitals CorporationConcord, North Carolina
Department: 36102 Atrium Health Cabarrus - Emergency Department Status: Full time Benefits Eligible: Yes Hou rs Per Week: 36 Schedule Details/Additional Information: ED RN FT 1500-0300 Major Responsibilities: Engages in unit councils, professional governance, and quality initiatives to improve care processes and apply evidence-based practices. Utilizes the nursing process to assess, plan, implement, and evaluate care, engaging patients and families from admission to post-discharge. Monitors patient conditions, adjusts care plans, mobilizes resources, and collaborates with the care team to influence care outcomes. Upholds and promotes a culture of safety. Continuously evaluates patient, team, and unit outcomes, taking action as needed. Administer medications, treatments, and therapies safely and according to clinical protocols and procedures. Demonstrates effective communication, feedback, and conflict resolution, fostering team collaboration and appropriate delegation. Pursues professional development, completes required education, and maintains certifications. Adhere to the ANA Code of Ethics and practices ethical decision-making, respects interdisciplinary roles, and contributes to integrated, unbiased patient care. Appropriate delegation to other registered nurses, licensed practical nurse, nurse assistants, and other unlicensed assistive personnel. Maintains accurate, timely EHR documentation. May be required to float to other units, departments, or facilities within the designated service area to meet patient care needs. Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards. Licensure, Registration, and/or Certification Required: Basic Life Support (BLS). Additional education, training, certifications, or experience may be required based on specialty. Active, unrestricted registered nurse (RN) multi-state compact and/or single-state license with privileges to practice in the state(s) where the RN is providing client nursing services Note: Licensed nurses practicing via telehealth/telenursing/virtual modalities are required to be licensed or hold the privilege to practice in the state(s) where the client(s) is/are located. Licensed nurses are responsible and accountable for knowing, understanding, and practicing in compliance with the laws, rules, regulations, and standards of practice of the state(s) where the client(s) is/are located Education Required: Graduate of a Board of Nursing approved nursing education program. Experience Required: No formal RN experience required. Knowledge, Skills & Abilities Required: Strong clinical judgment and critical thinking. Time management, prioritization and problem-solving skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced, dynamic environment. Proficiency in operating computer functions (e.g., E-mail, electronic records, digital platforms etc.) Physical Requirements and Working Conditions: Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently throughout the workday. Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies. Must be able to: push/pull with 30 lbs. of force and perform a sliding transfer of 150 lbs. with a second person present. Must have functional speech, vision, hearing, and touch with ability to use fine hand manipulation skills for IV insertion and other procedures/functions. Maneuver foot pedals on carts or machines. Perform physical safety interventions such as patient restraint and verbal de-escalation, if needed. May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable disease. Therefore, protective clothing and equipment must be worn as necessary. Must be able to respond quickly to changes in patient and/or unit conditions. Physical Abilities Testing may be required. Additional department specific physical requirements may be identified for unique responsibilities within the department by the nurse leader. Education Preferred: Bachelor of Science degree in Nursing (BSN) This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Pay Range $34.90 - $52.35 Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Posted 1 week ago

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Northern COWindsor, Colorado
Responsive recruiter Benefits: 401(k) 401(k) matching Dental insurance Health insurance Company parties Competitive salary Paid time off Vision insurance Live your best life possible by helping others live theirs. At ComForCare, we like to celebrate successes and have fun all while building meaningful relationships. Join our team and be a part of a growing home care in Northern Colorado! Be a part of something special: Work with a great team. Build meaningful relationships. Make a difference in your community. Help and serve others. Work a flexible schedule. Have fun! What you’ll be doing: Facilitate the communications system which may include: phone system, answers incoming calls, documents and disseminates appropriate messages. Clinician scheduling of clients and employees Fax necessary documents, work with physician offices to obtain signed orders Provides clerical support which may include preparation of admission, orientation, and new hire packets, typing, special projects, filing and copying. Manage and maintain the Applicant Tracking System (ATS) Regularly post job ads, review new applicants and move them through the recruitment process Communicate with applicants on daily basis Leverage reporting to track recruitment trends and develop a data driven recruitment strategy, Leverage social media to post updates and source candidates Provide effective communication to patient/family, team members, and other healthcare professionals and maintain confidentiality. Performs other duties as required. What we’re looking for: High school diploma or G.E.D. certificate Home Health Experience Office Management experience Previous hiring specialist or staffing experience preferred Demonstrate strong verbal, written and interpersonal communication skills Must be detail oriented and display a positive work ethic Caregiving experience preferred CNA preferred scheduling experience preferred Job Status: Full Time Monday-Friday Pay: $20 to $25 Benefits: Health Insurance Vision Insurance Dental Insurance PTO/Sick time 401(k) 401(k) matching Life insurance Compensación: $19.00 - $23.00 per hour Live your best life possible while helping others live theirs. Our Caregivers are the heart and soul of what we do. For that reason, we put our CaregiversFirst each and every day. At ComForCare, it is our CaregiverFirst promise, that our caregivers will be: Treated with respect and dignity. Provided exceptional training on a regular and ongoing basis. Are never alone in the field - support is always available. Thoughtfully matched with clients that they are compatible with. Join our team and be a part of a certified Great Place To Work®! Thousands of ComForCare employees were surveyed and the response was overwhelmingly positive, with 90% agreeing that ComForCare is in fact a Great Place To Work®. By selecting the positions below, you acknowledge that you are applying for employment with an independently owned and operated ComForCare franchisee, a separate company and employer from ComForCare and any of its affiliates or subsidiaries. You understand that each independent franchisee is solely responsible for all decisions relating to employment including (and without limitation to) hiring and termination, and ComForCare does not accept, review or store my application. Any questions about your application or the hiring process must be directed to the locally owned and operated ComForCare franchisee. Equal Opportunity Employer: Disability/Veteran.

Posted 3 days ago

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North ShoreWoburn, Massachusetts
Responsive recruiter Replies within 24 hours Benefits: Travel reimbursement Referral bonuses Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Training & development 401(k) Signing bonus Are you an experienced RN ready to make a difference in home healthcare ? Are you passionate about promoting quality of life by providing world-class care ? Boost Home Healthcare - North Shore is seeking an exceptional per diem RN to join our growing team and become a key part of our healthy, respectful, and fun team culture - and we're not just saying that. We take work-life balance seriously and are building an employee-centric culture while supporting our mission to make it easier for patients to focus on recovery and wellness by personalizing and coordinating care. We're thoughtfully designing our teams to serve patients on the North Shore and Merrimack Valley that are within a reasonable range from home. As a member of our team, you’ll play a key role in providing quality home healthcare, where patients are able to remain independent at their place of residence in the healthiest and happiest state of being possible. The per diem RN administers skilled nursing care to patients on an intermittent basis in their place of residence. This is performed in accordance with physician orders and plan of care under the direction of the Clinical Manager. Why join us at Boost Home Healthcare - North Shore: Treated with respect and dignity Supportive team environment while you're in the field Work-life balance with Flexible scheduling Training & development Competitive salary + performance bonuses throughout the year $1000 Sign-on bonus: $500 paid at 90 days and $500 at 6 months Referral bonuses What you’ll be doing for your patients: Make the initial evaluation visit and regularly reevaluate your patient’s nursing needs. Initiate the plan of care and necessary revisions. Provide services requiring substantial specialized nursing skills. Initiate appropriate preventative and rehabilitative nursing procedures. Prepare clinical and progress notes for each patient visit and summaries of care conferences on your patients. What we’re looking for in you: A passion to serve and help others live their best lives possible. Graduate of an accredited school of professional nursing. Currently licensed as a registered nurse in Massachusetts. Minimum of one (1) year's experience as a practicing RN in a home health setting. One (1) year's experience as a nurse in a hospital/acute care setting Must have current BLS Certification. Access to reliable transportation for patient visits. A great sense of humor. BE PART OF A GROWING INDUSTRY THAT CHANGES LIVES. Inspired by nurses, Boost Home Healthcare makes it easier for patients to focus on recovery and wellness by personalizing and coordinating care.

Posted 1 week ago

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Trase SystemsBoston, Washington
About Us: Co-founded in 2023 by Joe Laws and Grant Verstandig , Trase Systems is AI, Uncomplicated. Trase empowers enterprise leaders to harness the full potential of AI without the associated complexity and risks. We are an end-to-end solution for deploying, managing, and optimizing AI in the enterprise. Our platform specializes in bridging the “last mile” of AI adoption, unlocking AI's full potential while driving efficiency and significant cost savings. Trase is at the forefront of AI Agent innovation, topping the Hugging Face GAIA Leaderboard for Generalized AI Assistants, ahead of industry giants such as Google, Meta, Microsoft, and OpenAI. We are leveraging our cutting-edge technologies to develop mission-critical agentic applications in complex industries such as Healthcare, Oil & Gas, and National Security. The Role: We are looking for a seasoned VP of Business Development for Healthcare Providers and Health Systems with at least 15 years of experience to lead Trase’s commercial and operational efforts within hospitals, health systems, and provider networks. This leadership role reports directly to the CEO and collaborates closely with our Chief Product Officer, VP of Operations, Red Cell’s Chief Growth Officer, and Red Cell’s President of Healthcare Practice. The ideal candidate will have a hybrid background in commercial growth and product strategy, a strong understanding of technology, and deep familiarity with the healthcare provider landscape, particularly as it relates to opportunities for deploying agentic AI solutions to enhance patient care and operational efficiency. This individual will combine mission-first thinking with market awareness and customer obsession to drive meaningful adoption of Trase’s agentic AI platform across the healthcare provider sector. Their leadership will be instrumental in identifying critical challenges within healthcare delivery, helping shape our product roadmap, and scaling customer acquisition. We are looking for someone who thrives in fast-paced, early-stage startup environments, and can bridge technical depth with mission-driven execution in a clinical or administrative context. Primary Responsibilities: P&L Ownership: As the Healthcare General Manager, you will be responsible for driving the overall business strategy, financial performance, and operational execution of your business unit. You will lead cross-functional teams to achieve revenue growth, cost efficiency, and customer satisfaction while ensuring accountability for all aspects of the P&L. Demand Generation & Customer Acquisition: Leverage your network and architect multi-channel campaigns that generate high-quality leads and drive significant top-of-funnel growth of healthcare provider organizations. Pipeline Management: Own revenue growth targets within the Healthcare Provider segment and ensure marketing efforts translate into a robust, qualified sales pipeline. Collaborate with the Product team to develop marketing collateral, nurture leads, develop account-based strategies, and identify upsell opportunities to “land and expand” with additional agentic applications tailored for healthcare. Customer Lifecycle Optimization: Enhance onboarding, activation, and retention initiatives to maximize Customer Lifetime Value (“LTV”) and minimize churn. This includes iterating on existing design partnership strategies to convert customers from unpaid to paid contracts. Reporting and Data Management: Collaborate with O perations to build a solid data foundation to help accelerate Trase’s sales motion and inform decision making. Product Strategy: Actively participate in product discovery and roadmap planning. Ensure customer feedback from healthcare providers is continuously integrated into the product development cycle to deliver capabilities that align with strategic objectives. Product Specifications & Features: Achieve market leadership by collaborating with Product, Design, and Engineering to define detailed specifications and build user experiences that support agentic AI workflows. Provide insight into customer needs, industry trends, and competitive landscapes, ensuring the technology developed stays at the forefront of the healthcare market. Benefits: 100% employer paid, comprehensive health care including medical, dental, and vision for you and your family. Paid maternity and paternity for 14 weeks at employees' normal pay. Unlimited PTO, with management approval. Opportunities for professional development and continued learning. Optional 401K, FSA, and equity incentives available. ​ ​ ​ Compensation: Base salary of ​ ​ $200,000-$240,000 plus commission. This represents the typical salary range for this position based on experience, skills, and other factors. We’re an Equal Opportunity Employer: You’ll receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Posted 3 days ago

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SightGrowthPartners CareerHauppauge, New York
A career that changes lives. SightMD is a rapidly growing integrated ophthalmic provider group, extending the reach of exceptional eye care to patients across New York, New Jersey, Pennsylvania, and Connecticut. With over 127 eye care providers and the convenience of 60 locations, our commitment to delivering unparalleled services is at the heart of everything we do. As we embark on our mission, we are actively seeking teammates who are eager to contribute to our legacy of eye excellence, a tradition that spans more than 50 years. Position Summary: The Healthcare Integration Project Manager plays a key role in supporting the successful operational, cultural, and systems integration of newly acquired practices. This individual collaborates across functions to ensure alignment with organizational standards, while driving efficiency, performance, and employee engagement throughout the transition process Key Responsibilities Assist in developing and executing tailored integration plans for each acquisition in alignment with corporate goals and the integration strategy. Draft project timelines and collaborate with the diligence team to identify and prioritize key integration activities. Coordinate cross-functional transition tasks with departments such as HR, IT, Finance, Revenue Cycle, and Operations. Support change management and communication strategies to ensure a smooth onboarding experience for physicians and staff. Facilitate small group meetings with functional leads to track progress and resolve integration issues. Monitor integration KPIs, collect feedback, and identify opportunities for operational and process improvements. Prepare and present post-integration summaries, highlighting lessons learned and recommendations for future integrations. Develop materials and resources to support onboarding of new practices, ensuring consistency in messaging and expectations. Create standardized templates for integration playbooks and process documentation. Provide regular updates on project status and KPIs to the Director and key stakeholders. Serve as on-site support and leadership when simultaneous acquisitions require physical presence across locations. Perform additional duties as assigned. Required Qualifications: Bachelor’s Degree 5+ years of project management experience in healthcare or multi-site medical operations Strong understanding of healthcare operations, practice management, and system transitions Excellent interpersonal, communication, and presentation skills Critical thinking and problem-solving abilities High level of adaptability and agility in fast-paced environments 50% overnight travel required Salary Range: $110,000 – $130,000 commensurate with experience ** This is a hybrid role based out of Hauppauge, NY. Benefits: We aim to take care of our teammates the same way we take care of our patients. All SightMD employees receive the following benefits: Medical/Dental/Vision Insurance Prescription Drug Coverage Company Paid Term Life Insurance & Long-Term Disability Supplemental Insurance Benefits Employee Assistance Program (EAP) Retirement Plan - 401(k) Paid Time Off (PTO) Paid Holidays Career Development Programs * All benefits are subject to eligibility requirements. Equal Employment Opportunity Statement: SightMD is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, and all other protected classes under federal, state and local laws. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact People Services at peopleservices@sightgrowthpartners.com #SNY123

Posted 30+ days ago

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STV ConstructionorporatedHartford, Connecticut
STV currently has opened for a Healthcare Project Manager in the PM/CM group in Connecticut . We are seeking Healthcare Project Managers with a strong history of recent healthcare experience representing owner’s on capital programs, facility upgrades, renovations and additions for both new and occupied healthcare facilities. The successful candidate will assume a role in our division managing Capital Program Management/Owners Representative assignments. The successful candidate will represent the owner and owner stakeholder groups and be an integral part of a high preforming team of professionals leading the delivery of projects and or programs for healthcare specific clients. The Project Manager will represent the owner’s interest in managing design professionals and contractors constructing state of the art Healthcare, Pharmaceutical and Bio Life Science facilities. In this role the Project Manager will work alongside of senior managers to guide the project team to manage all phases of the project life cycle including but not limited to budgeting, planning, design, bidding, construction, commissioning, move management planning and close out services. Join STV and become part of one of the most dynamic and fast paced market sectors in the construction industry. Responsibilities: Responsibilities include assisting the Senior Managers in leading the project team, goal setting, developing policies and procedures to guide the project/program and mentoring team members. The PM shall manage staff, project financials and schedules. In addition, the PM shall carry out duties as assigned to achieve the successful completion of the project/program. The PM shall lead cross functional healthcare projects and initiatives with demanding resource requirements, risk, and/or complexity. Monitor design and construction activities to ensure that all phases of work are done in accordance with contractual agreements and corporate quality standards. Define and assign project responsibilities to the Assistant Project Manager and Team. Mentor team members to grow skill sets to foster a high performing project team. Monitors, evaluates and or develops project financials, cash flow analyses, and cost estimates, as well as reviews purchase orders, change orders, and invoices. Forecast, identify and addresses areas of potential liabilities and risks. Develops, monitors, and maintains project schedules. Ensures that project objectives are met. Maintains client, consultant, contractor, and vendor relationships. Manages conflict resolution. Communicates complex ideas, anticipates potential concerns and persuades others, which may include executive leadership, to adopt positions to facilitate the successful conclusion of the project. Assist in the evaluation, development, and selection of standards, protocols, policies and procedures to facilitate project success. Provides guidance, direction, and instruction to less experienced team members and colleagues. Required Skills: Bachelor’s Degree required, in Architecture, Engineering or Construction Management. Minimum of 10 years of clinical renovations and owner representative/project management experience, specifically in Hospital, Healthcare Systems, Pharmaceutical, and or Laboratory related projects. Demonstrated history in managing a minimum of $50 million in healthcare or related construction types. Demonstrated history in managing high-rise construction projects. Demonstrated experience, knowledge, and a track record in project management techniques, concepts, principles, and standards. Requires excellent written and verbal communication skills and the ability to effectively communicate at all levels internally and externally to establish credibility on project teams. Knowledge and ability to creatively resolve issues as they arise. Knowledge and ability to supervise people including recruitment, training, performance management, and people development. High proficiency with general Microsoft applications, including MS Project and Share Point. Demonstrated experience with project management software and applications. Ability to forecast project challenges and define solutions to maintain compliance with safety protocols, quality, schedule and budget. Compensation Range: $76,095.18 - $101,460.24 Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At STV, we are fully committed to expanding our culture of diversity and inclusion, one that will reflect the clients we serve and the communities we work in, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description we encourage you to apply anyways. You may be just the right candidate for this or other roles. STV offers the following benefits • Health insurance, including an option with a Health Savings Account • Dental insurance • Vision insurance • Flexible Spending Accounts (Healthcare, Dependent Care and Transit and Parking where applicable) • Disability insurance • Life Insurance and Accidental Death & Dismemberment • 401(k) Plan • Retirement Counseling • Employee Assistance Program • Paid Time Off (16 days) • Paid Holidays (8 days) • Back-Up Dependent Care (up to 10 days per year) • Parental Leave (up to 80 hours) • Continuing Education Program • Professional Licensure and Society Memberships STV is committed to paying all of its employees in a fair, equitable, and transparent manner. The listed pay range is STV’s good-faith salary estimate for this position. Please note that the final salary offered for this position may be outside of this published range based on many factors, including but not limited to geography, education, experience, and/or certifications.

Posted 2 weeks ago

Studio Practice Leader | Healthcare-logo
HksPhoenix, Arizona
Overview: Our Phoenix office is searching for a talented Studio Practice Leader to join their Healthcare team. Responsible for overall management of the respective studio and the work of multiple project teams focused on the design, development and delivery of outstanding solutions for a practice area or building type. Executes the practice strategy in the studio(s). The Studio Practice Leader often leads multiple projects with multiple clients concurrently. The role focuses on growing leadership skills related to relationship-building, collaboration and interpersonal skills while working on great projects for exceptional clients. Responsibilities: Oversees projects assigned to respective studio by focusing on the project process, service/delivery, work environment and project documentation Collaborates in strategic planning and facilitates communication for specific practice with other leaders, such as vetting studio marketing strategy and allocating needed resources Partners with studio and office leadership to further the strategic goals of the firm, sector and office Collaborates during the initial marketing stages through completion of construction, including programming client needs, conceptual and schematic design, design development and delivery Collaborates with leaders such as Project Manager and Studio Design Leader to lead the team through all phases by guiding, advising and mentoring other designers on project work, developing design direction and leading critiques Acts as a primary interface with clients for respective studio, building and strengthening connections through a comprehensive understanding of their mission, goals, policies, needs and progress Manages client expectations, team communication and consultant coordination for respective studio in collaboration with project team leadership Monitors staffing, utilization and growth management across the studio, including recommending adjustments where necessary Monitors and evaluates the efficiency and effectiveness of the studio relating to all staff, business and financial operations Serves as a technical resource for the studio, assisting in the resolution of complex problems, and helping them grow in their roles Reviews conceptual development and, in collaboration with Studio Design Leader, provides leadership, inspiration and motivation to the design team to ensure that the highest quality design documentation is produced and client satisfaction is achieved Partners with Office Director as a liaison between the firm leadership and staff, communicating firm and regional initiatives and priorities Emphasizes and incorporates HKS strategic priorities, such as Design Measures into client solutions Operates with “ONE Firm” mindset, minimizes the sector and operational variables within the office in collaboration with Regional Practice Director Integrates HKS services, expertise and innovation in all projects, while actively seeking opportunities to incorporate HKS best practices, sustainable design solutions, subject matter expertise and resources strategically and efficiently for the client, user and community Exercises skills of persuasion and negotiation on critical issues Qualifications: Accredited professional degree in Architecture, Interior Design, related degree for respective field, or relevant years in education or experience Licensure or certification in chosen field preferred Typically 15+ years of experience, including experience in a leadership role with demonstrated success in both project work and talent/resource development Significant experience in the practice area of the studio Sustainable design accreditation preferred Familiarity in the capability and benefits of design-related software preferred Familiarity in the functionality of Vision Experience in MS Office Suite, including Microsoft Project and Microsoft Teams preferred Proficiency in logistics management including connecting people and resources to the right place at the right time Successful track record in directing and providing leadership for design teams from business development presentations through developing strategy and design concepts Successful track record in success building, nurturing and fostering new client relationships Excellent presentation skills Strong leadership, organization, communication and relationship management skills Strong organizational skills and the ability to work on multiple projects at the same time Ability to work closely with design leaders to promote an inter-disciplinary design approach and philosophy, and to facilitate its advancement across the firm Ability to manage team with diplomatic and collaborative leadership style which puts value on relationships and collaboration, both internal and external Ability to communicate in a clear, concise and professional manner both verbally and in writing Ability to problem solve and apply innovative solutions Ability to collaborate and encourage collaboration in a team environment Ability to effectively meet deadlines at expected quality Travel will be required. If you currently work for HKS, please submit your application via the Internal Careers Portal . HKS is an EEO/AA Employer: M/F/Disabled/Veteran

Posted 1 week ago

Senior Healthcare Research & Data Analyst-logo
ClarivateKansas City, Kansas
As a Senior Healthcare Research & Data Analyst, you are interested in understanding how clients’ problems can be answered in a data-driven manner; capable of proposing, executing, and guiding such an engagement; and are excited by applying advanced methods to big data to solve consequential and complex problems. With access to some of the largest healthcare datasets in the world, you will help transform the structure and delivery of healthcare. About You – experience, education, skills, and accomplishments BS degree or relevant work experience in statistics, mathematics, or quantitative science Minimum 5 years experience in analytics, utilizing SQL and relational databases with both structured and unstructured data. At least 1 year of experience with data visualization software such as Tableau or Spotfire Experience with medical, hospitals, providers or any health systems data is required It would be great if you have… Exposure or experience working in Snowflake Experience with claims data a plus Hands-on experience wrangling through large datasets using BI tools ​​ What will you be doing in this role? • Leverage qualitative and quantitative problem-solving skills to develop new data products and enhance existing data products in the healthcare provider vertical • Design, develop, and maintain processes and systems to analyze structured & unstructured “big data” sources using tools like Tableau, SQL, Python, and other analytic software • Coordinate cross-functional, data-driven projects to ensure deliverables are to scope, timelines and met and – mostly important – clients are satisfied • Collaborate with both clients and fellow team members to implement solutions • Develop and execute creative solutions to non-standard requests and problems • Take initiative to increase group productivity and problem-solving capability Hours of Work: This is a full-time position primarily working core business hours in your time zone, with flexibility to adjust to various global time zones as needed. The role also offers a hybrid working arrangement at our locations in Overland Park, Ann Arbor or Philadelphia. About the team: The Provider Analytics team at Clarivate provides custom and semi-custom data and analytical solutions to healthcare providers across the nation. Our team provides members with objective, actionable best practice research into the business functions of hospitals and health systems nationwide. At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

Posted 2 weeks ago

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TriState Health CareerClarkston, Washington
Job Summary: Assists the department director and organization in its total quality management system endeavors, supporting monitoring, analysis, learning and improvement efforts throughout service lines in support of patient experience and outcome goals for health and safety. Supports quality data and software management. Conducts integrated reviews in clinical areas throughout the organization to help guide and report data findings and performance trends on required measures. Maintain data reports and visuals necessary to promote internal stakeholder awareness, continuous learning and external reporting to outside agencies. Assists in the monitoring, tracking and trending of quality data and serves as a resource person to the hospital and clinical departments as it relates to quality data and performance improvement. Works collaboratively with the Quality Director in preparation for accreditation surveys related to coordination and internal audits throughout the organization along with other regulatory activities to assist in ensuring compliance. Actively participates with the Director on quality/performance improvement teams throughout the hospital assisting with meetings, preparation and follow-up. Education and Training: Associate degree or post-secondary education in a healthcare related area is required. Licensures/Certifications: Advanced degree such as certification or Bachelor's Degree in a Health or Science related area preferred. Training or certification in areas of Healthcare Quality, Value-Based Care/Population Health, Risk Management or Compliance is preferred. Experience: Healthcare experience required Skills and Abilities: Knowledge of performance improvement tools and techniques and proficient with the use of internal/external databases for benchmarking, obtaining evidence-based information and comparing performance. Ability to organize, prioritize and manage multiple projects and follow through to ensure achievement of department goals; Ability to establish working relationships with members in all areas of the organization. Ability to thrive in a culture that promotes positive change management and engage as a change champion with various clinical and non-clinical teams across the organization. Ability to work independently and be self-directed. Proficient in Microsoft Office Products, industry related quality measure software systems and electronic medical record applications; Excellent communication and documentation skills; Ability to analyze, interpret and display data; Initiative and strong attention to detail; Creativity and ability to work autonomously and be self-directed. Benefits Overview: Paid Time Off Employee Assistance Program Tuition Reimbursement Retirement 403(b) with matching contributions Medical, Dental and Vision Life Insurance Flexible Health Spending Account and Dependent Care Spending Account

Posted 3 weeks ago

Sr. Healthcare Data Engineer-logo
HealthSan Francisco, California
At Habitat Health, we envision a world where older adults experience an independent and joyful aging journey in the comfort of their homes, enabled by access to comprehensive health care. Habitat Health provides personalized, coordinated clinical and social care as well as health plan coverage through the Program of All-Inclusive Care for the Elderly (“PACE”) in collaboration with our leading healthcare partners, including Kaiser Permanente. Habitat Health offers a fully integrated experience that brings more good days and a sense of belonging to participants and their caregivers. We build engaged, fulfilled care teams to deliver personalized care in our centers and in the home. And we support our partners with scalable solutions to meet the health care needs and costs of aging populations. Habitat Health is growing, and we’re looking for new team members who wish to join our mission of redefining aging in place. To learn more, visit https://www.habitathealth.com . Role Scope : We are looking for someone who can: Design, implement, and maintain scalable, HIPAA-compliant data architecture to support clinical, operational, and financial analytics. Build and manage robust data pipelines to ingest, transform, and standardize data from internal and external healthcare sources (e.g., EHRs, claims vendors, SDOH APIs). Collaborate closely with analysts and business users to translate requirements into performant data models and analytic-ready datasets. Establish and document data governance standards, including lineage, access control, and auditing protocols for sensitive health information. Lead data quality initiatives including validation rules, monitoring, and anomaly detection to ensure trust in downstream analytics. Prototype and productionize reusable dbt models and libraries aligned to open healthcare data models (e.g., Tuva, OMOP, FHIR). Serve as the technical lead for growing a high-functioning data engineering team and scaling infrastructure to meet business needs. Qualifications: At least 5 years of data engineering experience Strong proficiency with a modern cloud-based data stack, preferably Azure Data Services Ability to design and implement scalable, cost-efficient, HIPAA-compliant data architecture Experience building end-to-end production grade data pipelines soup to nuts (e.g. Airflow, Databricks, Azure Data Factor) Experience ingesting external data files and APIs (OneDrive, SFTP, claims vendors, etc.) Expert-level Python and SQL coding skills Can design and develop both normalized and analytic schemas for downstream analytics “Analyst as customer” mentality; experience enabling analytic use cases via dbt or similar tools A willingness to crank through the less glamorous aspects of building data products that delight (e.g. data cleaning, quality checks, source to target mapping, documentation, etc.) Help set up and enforce data governance, access controls, encryption, and auditing The ability to “do it all yourself” at first, and build a data engineering team over time Aligns with our purpose and our values, and is excited about living those out in daily practice Ability to lead with influence [especially for cross-functional roles] Nice to have: At least 3 years of hands-on healthcare data experience (claims, EHR, FHIR) Knowledge of the Tuva open-source healthcare data model and dbt pipelines Management experience (people management, work throughput and quality control) Medical claims expertise (UB-04, HCFA 1500) including value set management (ICD-10, CPT/HCPCS, NPI, Revenue Codes, etc.) Compensation: We take into account an individual’s qualifications, skillset, and experience in determining final salary. This role is eligible for medical/dental/vision insurance, short and long-term disability, life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays. The expected salary range for this position is $1 60,000 - $190,000 and is bonus-eligible . The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location. Vaccination Policy, including COVID-19 At Habitat Health, we aim to provide safe and high-quality care to our participants. To achieve this, please note that we have vaccination policies to keep both our team members and participants safe. For covid and flu, we require either proof of vaccination or declination form and required masking while in participant locations as a safe as and essential requirement of this role. Requests for reasonable accommodations due to an applicant’s disability or sincerely held religious beliefs will be considered and may be granted based upon review. We also require that team members adhere to all infection control, PPE standards and vaccination requirements related to specific roles and locations as a condition of employment. Our Commitment to Diversity, Equity, and Inclusion : Habitat Health is an Equal Opportunity employer and is committed to creating a diverse and inclusive workplace. Habitat Health applicants are considered solely based on their qualifications, without regard to race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identity, gender expression, sexual orientation, marital status, military or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), or other status protected by applicable law. Habitat Health is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Habitat Health will take steps to provide people with disabilities and sincerely held religious beliefs with reasonable accommodations in accordance with applicable law. Accordingly, if you require a reasonable accommodation to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact us at careers@habitathealth.com. Beware of Scams and Fraud Please ensure your application is being submitted through a Habitat Health sponsored site only. Our emails will come from @habitathealth.com email addresses. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission by selecting the ‘Rip-offs and Imposter Scams’ option: https://reportfraud.ftc.gov/#/.

Posted 6 days ago

Event Marketing Manager - Natural Healthcare-logo
Thrive Health SystemsColorado Springs, Colorado
Benefits: 401(k) Bonus based on performance Paid time off Thrive Health Systems is seeking a natural healthcare company, based in Colorado Springs. We serve thousands of patients annually in our three clinics, and are seeking an experienced and results-driven Event Marketing Manager with strong interpersonal and communication skills and performance management skills to oversee event marketing management at Thrive Health Systems. This role requires a combination of sales skills, marketing skills, emotional intelligence, and organizational skills to ensure that event marketing is effective, results measurable, and the patient experience extraordinary. The ideal candidate will manage all aspects of event marketing for our three clinics, located in Colorado Springs and Denver. What we are looking for: Leadership & Management: Proficient background in leading others, both in a sales environment (getting potential clients to take action) and leading staff members in executing events well and ensuring an incredible experience for the client (patient). Planning and Organization: Develop and implement an annual event marketing calendar for each clinic location, notifying, organizing and training key staff members, and ensuring events perform and meet goals. Event Performance Oversight: Manage and oversee a small team to perform various events prospecting for new clients. Attracting people to the events, communicating with key stakeholders, marketing the events, and managing all aspects of event setup/tear down after an event has been completed. Build lasting relationships with vendors and event hosts in the community. Relationship Development: Identify key relationships to host events and facilitate the hosting of the event; setting up lunch and learns at businesses in our communities, setting up massage day events, organizing and executing exhibition or “booth” exhibits, and ensuring those relationships are managed well over time. Team Development: Recruit, mentor, and develop people to perform at events. What We Offer: Competitive Salary & Incentive Plan: Attractive compensation package commensurate with experience, up to $55,000 per year (including incentives) Benefits: Comprehensive benefits package including healthcare in any of our clinic locations, retirement plans, and paid time off. Professional Growth: Opportunities for professional development and career advancement. Work Environment: A supportive and collaborative work culture that values innovation and excellence. Requirements: Experience: Minimum of two (2) years of experience in an event management role. Education: High school diploma or greater. Leadership Skills: Exceptional leadership and management skills with the ability to inspire, lead, and motivate teams at events to perform. Communication: Outstanding communication and interpersonal skills, with the ability to build and maintain relationships at all levels of an organization. Background: Must have a valid driver’s license and be able to pass a background check and drug screening. Willingness to periodically work weekends/evenings: Some events may take place over weekends, or in the evenings, and the Event Marketing Manager would be need to be available as needed to ensure those events are performed/executed to standard. Compensation: $55,000.00 per year Thrive Health Systems was founded out of the back of a small home in Colorado Springs. You can read about our story , but the big idea is simple: we are about natural healthcare. All about it. If you hurt today, then we want to help. The thing is, your body probably didn’t always hurt. Your body wasn’t always broken. If you have pain or discomfort, we believe this is the way the body communicates there is a problem. Therefore, the key to solving the problem is to understand the root cause, and address it. Address the root problem, and the symptom (which is usually pain or discomfort) takes care of itself. There are ranges of measurement that indicate health, or dysfunction, for just about anything in life. Including health. We belive that getting AHEAD of problems is better than reacting to problems. We believe that an ounce of prevention is worth a pound of cure (just like Ben Franklin said so). We believe that healthcare can be far less expensive when a pro-active approach is used. We believe, and have seen, quality of life get restored when someone gets out of pain, gets off their meds, move away from the “battle of the side effects” and step into REAL health. That’s the big idea. We’re passionate about health. And the reason is because, without health, most people tend to not have much. We’ve seen first-hand how a health problem can impact a marriage, or a father-child relationship. We’ve seen first-hand how a health problem can impact job performance, and earning potential. The consequences of neglecting one’s health are real and severe. We invite anyone who disagrees to take a tour through our clinics, and hear the stories from people who walked a road in which health was lost…and then regained. And how through regaining their health, they got their ENTIRE life back. All our Chiropractors do is give the body that chance.

Posted 30+ days ago

Sales Manager For Natural Healthcare Company-logo
Thrive Health SystemsCentennial, Colorado
Benefits: 401(k) Bonus based on performance Competitive salary Employee discounts Opportunity for advancement Paid time off Training & development Thrive Health Systems has an immediate opening for a Sales Manager, who will oversee the sales and communication activities at Thrive Health Systems. Thrive Health Systems is a healthcare service-based company, delivering services out of clinics, and does so by communicating value to patients in a cash-pay for service model. Very little revenue is generated from insurance. Doctors need development and assistance in how they communicate that value. They went to school to be technicians, not communicators. The Sales Manager is the person responsible for those activities and outcomes. Qualified Candidate We are looking for a candidate that has a proven history of assisting and developing sales teams, particularly from a technician base versus a specific “salesperson” base. Meaning, a manager who has the ability to effectively train and manage technicians who sell, versus people who applied for a career as a “salesperson”. Qualified Skills: Ability to gain results through others Understanding of sales principles like sales funnels, building trust, problem-solution selling, overcoming objections, role-playing scenarios, and more Understanding of sales metrics Ability to effectively train others Sales Coaching Creating Sales Goals Problem-solving sales performance Revenue Generation Budgeting & Forecasting Google Suite skills: Spreadsheets, word documents, etc. Responsibilities: Grow the revenue for each clinic Role play extensively with doctors Achieve and manage key metrics in the business Attend weekly executive/staff meetings Recruit Doctors Hold meetings to train new and existing doctors Establish sales goals with doctors Hold doctors accountable for their goals Monitor customer preferences and performance to develop a focused sales plan Help doctors connect their specific technical skills to the marketplace Determine discounts or special pricing of products and services Coordinate training for the sales team Advise the sales team on ways to improve their sales performance Recruit, hire, and train new doctors Identify emerging markets and market shifts, while being fully aware of competitive services Compensation/Benefits $60,000 base salary, $30,000 in additional performance bonuses that are quite achievable. 401K Paid Time Off Complimentary Healthcare for all immediate family in all clinics Time Full-time. This role requires 40+ hours a week. Evening work is rare and weekend work is even more rare. Travel This role requires presence in our 4 clinics; two are in Denver, and two are in Colorado Springs. You will be expected to be where you are needed. Compensation: $60,000.00 - $90,000.00 per year Thrive Health Systems was founded out of the back of a small home in Colorado Springs. You can read about our story , but the big idea is simple: we are about natural healthcare. All about it. If you hurt today, then we want to help. The thing is, your body probably didn’t always hurt. Your body wasn’t always broken. If you have pain or discomfort, we believe this is the way the body communicates there is a problem. Therefore, the key to solving the problem is to understand the root cause, and address it. Address the root problem, and the symptom (which is usually pain or discomfort) takes care of itself. There are ranges of measurement that indicate health, or dysfunction, for just about anything in life. Including health. We belive that getting AHEAD of problems is better than reacting to problems. We believe that an ounce of prevention is worth a pound of cure (just like Ben Franklin said so). We believe that healthcare can be far less expensive when a pro-active approach is used. We believe, and have seen, quality of life get restored when someone gets out of pain, gets off their meds, move away from the “battle of the side effects” and step into REAL health. That’s the big idea. We’re passionate about health. And the reason is because, without health, most people tend to not have much. We’ve seen first-hand how a health problem can impact a marriage, or a father-child relationship. We’ve seen first-hand how a health problem can impact job performance, and earning potential. The consequences of neglecting one’s health are real and severe. We invite anyone who disagrees to take a tour through our clinics, and hear the stories from people who walked a road in which health was lost…and then regained. And how through regaining their health, they got their ENTIRE life back. All our Chiropractors do is give the body that chance.

Posted 30+ days ago

A
Advocate Health and Hospitals CorporationCharlotte, North Carolina
Department: 34409 Carolinas Medical Center - Nursing: Med Surg 10T Status: Full time Benefits Eligible: Yes Hou rs Per Week: 36 Schedule Details/Additional Information: 7p-7a, with weekend and holiday requirements. Essential Functions Supports patients/residents with activities of daily living. Assists patients/residents with personal hygiene. Takes vital signs and height and weight measurements. Feeds and ambulates patients/residents according to specific procedures. Maintains patient/resident's rooms in a clean and orderly condition. Observes and reports changes in patient/resident conditions. Orients patients/families to unit and instructs patient on safety measures. Assists with clerical work such as, including answering phones, entering data and maintaining medical records. Maintains stock supply items in inventory management. Performs duties as outlined in the scope of Nurse Aide I or Nurse Aide II tasks (per applicable state Board of Nursing Nurse Aide I and Nurse Aide II Tasks List). Perform technical tasks with appropriate training such as administering a 12- Lead Electrocardiogram test and routine venipuncture. Physical Requirements Work requires walking, standing, sitting, lifting, reaching, bending, stretching, stooping, pushing, and pulling. Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies. Must speak and understand English in good understandable terms. Must have manual and finger dexterity. Physical abilities testing required. Education, Experience and Certifications High School Diploma or GED required. Current listing with the DFS Nurse Aide Registry as a Nurse Aide I or with the applicable state Board of Nursing as a Nurse Aide II. BLS required per policy guidelines. Patient Population Served Demonstrates knowledge of the principles of growth and development and demonstrates the skills and competency appropriate to the ages, culture, developmental stages, and special needs of the patient population served. Protected Health Information Will limit access to protected health information (PHI) to the information reasonably necessary to do the job. Will share information only on a need-to-know basis for work purposes. Access to verbal, writtenand electronic PHI for this job has been determined based on job level and job responsibility within the organization. Computerized access to PHI for this job has been determined as described above and is controlled via user ID and password. Machines, Tools, and Equipment Those required by unit. Includes blood pressure manometer, stethoscope, thermometer, personal protective equipment, wheelchairs, stretchers, utility cars, and related clinical equipment. Pay Range $19.45 - $29.20 Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Posted 6 days ago

Healthcare Marketing and Sales Representative-logo
Western Illinois Home Health CareGalesburg, Illinois
Benefits: Bonus opportunities 401(k) 401(k) matching Company car Competitive salary Dental insurance Health insurance Paid time off Vision insurance Are you looking for a career in a mission-driven organization with a heart for service? We are seeking a new member of our team to help further our mission of providing high-quality, compassionate, patient-centered healthcare to those we serve in our community. The Healthcare Marketing and Sales Representative serves as a liaison between the agency and referral partners and patients and families in the community, helping to connect patient needs with the services that we provide. This position works to grow agency revenue through admission growth from both existing and new referral sources. This is an ideal position for a person with previous healthcare marketing or sales experience or a nurse or social worker looking to stay in the healthcare field and help people while pursuing a new career path. Job Responsibilities: · Coordinates services and resources between our agency and referral partners to ensure that our patients receive high-quality, compassionate, patient-centered care. · Forms meaningful relationships with referral partners and educates them and the community on home health, home care, and home provider care. · Executes effective sales calls to physicians, skilled nursing facilities and other providers to meet the needs of the referral sources and increase market share, while articulating competitive advantages, agency product lines and Medicare guidelines. · Promotes agency home care services to address the needs of the clientele of Trust Officers, Elder Law Attorneys, Wealth Managers and other professionals within assigned market. · Promotes the agency through positive representation and communication of available services. · Advocates for agency home care services within the professional health care community. · Serves as advocate for home care clients and their families. Qualifications and Requirements: · Previous experience in sales, marketing, communications, nursing, or related field. · Self-directed with the ability to relate and work well with others. · Self-motivated, with the ability to work independently with minimal supervision. · Capable of acquiring knowledge of policies and programs of the agency. · Ability to work within the industry and public to preserve good agency public relations. · Excellent communication skills with the ability to educate existing and potential referral partners on agency initiatives. Preferences: · Bachelor’s degree or Licensed Registered Nurse · Experience in Medicare-certified home health, private duty home care or hospice. · Prior experience with customer-relationship software. · Sales executives with positive relationships with health care providers within assigned territory are strongly encouraged to apply. Full Time Benefits Include: · Health Insurance (including dental and vision) · Life Insurance · 401(k) · Paid time off · Bonus program for high-performing sales staff · Company car program Interested candidates can apply online or submit their cover letter and resume to: Kara McLouth Human Resources Administrator kmclouth@wihhc.com Compensation: $50,000.00 - $100,000.00 per year About Us Western Illinois Home Health Care is a local, family-owned and operated company in West-Central Illinois since 1981. We help seniors remain safe and comfortable at home by providing in home skilled and supportive care and by providing support, direction, and peace of mind to their loved ones. Serving Fulton, Hancock, Henderson, Henry, Knox, McDonough, Mercer, Schuyler, Rock Island, and Warren Counties. Member businesses are independently owned and operated. Your application will go directly to the member business, and all hiring decisions will be made by the management of that business. All inquiries about employment at these businesses should be made directly to the business location, and not to Home Care Association of America.

Posted 1 week ago

Bridgeview Eye Partners logo

Primary Care Healthcare Relations Manager (Call Center Manager)

Bridgeview Eye PartnersMaumee, Ohio

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Job Description

POSITION SUMMARY: The Healthcare Relations Manager is responsible for hiring, training, and elevating all Healthcare Relations Scheduling Coordinators to maintain positive provider relationships and enhance the total patient experience through first call resolution. This position requires a motivated leader with the ability to quickly review available reporting and create actionable steps to ensure organizational goals are met. The Healthcare Relations Manager bridges provider and patient relationships by fostering excellent communication across multiple practices and the Central Support System. 

 

On-site position


COMPETENCIES:

Teamwork/Organization

  • Place a high importance on building provider, patient, and team rapport
  • Create a culture within the department that inspires team members to reach their full potential
  • Provide the necessary training and feedback to ensure performance aligns with our mission statement
  • Find new ways to generate excitement and encourage employee retention through positive reinforcement and recognition
  •  Encourage open communication to cultivate cohesive teams that will provide the highest level of service to our providers and patients
  • Lead by example

Time Management

  •  Detail oriented, self-starter, with strong organizational skills
  • Proactive, adaptable, with the ability to work under pressure to accomplish projects and meet deadlines in a fast-paced environment

Communication Skills

  • Communicate with detail and purpose
  • Listen to understand, not always to respond
  • Adapt communication style to the individual or audience
  • Create a vision through motivational coaching
  • Vocalize expectations and hold team members accountable
  • Possess strong written skills to effectively communicate across the organization

Business Accountability

  • Identify ways to improve operational processes that support organizational goals
  • Prepare and analyze reporting to guide decision-making
  • Correlate data with behaviors placing an emphasis on productivity
  • Look for operational and experience improvements and implement plans of action
  • Possess sound business sense and decision making skills
  • Review benchmarks and statistics to ensure department is operating at maximum efficiency

Planning/Managing Initiatives

  • Embrace change and adapt quickly to evolving processes and practices
  • Thrive on exceeding benchmarks and goals
  • Promptly resolve concerns that can result in a negative impact

  

ESSENTIAL RESPONSIBILITIES: 

  • Monitor and manage call statistics and benchmarks related to the department (i.e. hold times, live answer, abandon rates, etc.)
  • Monitor call quality and overall customer experience
  • Assess staff performance
  • Provide appropriate coaching and accountability
  • Monitor and manage schedules per standards and capacity
  • Conduct weekly team meetings
  • Assist staff in their essential responsibilities, as necessary
  • Perform administrative duties as related to staff, performance, asset risk, and financial management
  • Promote a safe, clean, organized and inviting environment
  • Assume additional responsibilities as determined by the Healthcare Relations Director

 

EDUCATION AND/OR EXPERIENCE:

  • High school graduate, or equivalent
  • Call center experience required
  • Management experience required 
  • Experience in optometry or ophthalmology preferred

 

 

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