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Senior Director, Nursing Support Services-logo
Valley HealthWinchester, VA
Department NURSING PROFESSIONAL PRACTICE - 108387 Worker Sub Type Regular Work Shift Pay Grade 318 Job Description The Senior Director, Nursing Support Services, provides strategic leadership in advancing nursing excellence through professional practice standards, career development, continuing education programs, including life support education, student support services, and effective workforce management. This leader ensures that nurse staffing across the system meets patient care demands through optimized staffing models, strategic use of agency resources, and sustainable workforce solutions. The Senior Director is responsible for leading the advancement of nursing professional practice and fostering continuous development of clinical staff to ensure the delivery of high-quality, evidence-based patient care. The Director collaborates with interprofessional teams to establish standards, policies, and programs that align with organizational goals, regulatory requirements, and nursing excellence frameworks. Key Responsibilities: Professional Practice Leadership Develop, implement, and evaluate nursing professional practice standards, ensuring alignment with evidence-based guidelines and organizational objectives. Collaborate with nursing leaders to promote Magnet or Pathway to Excellence standards, shared governance, and clinical quality improvement initiatives. Lead the integration of nursing research, evidence-based practice, and quality improvement projects into clinical care. Serve as a subject matter expert on professional and regulatory standards, ensuring nursing staff compliance with state, federal, and accreditation requirements. Participates in the submission of grant requests, which support research, professional development, and/or practice enhancement. Collaboration with nursing leaders to plan, develop, and implement creative strategies for addressing professional development, professional practice, workforce strategies, and ongoing innovation in nursing practice. Professional Development Programs Design and oversee comprehensive onboarding, orientation, and residency programs for new nursing staff, including transition-to-practice initiatives. Develop, implement, and evaluate ongoing education and competency programs to support clinical excellence and role advancement. Guide the development of leadership training and succession planning for nurses at all levels. Establish systems for certification preparation, tuition assistance, and continuing education opportunities to promote lifelong learning. Establish clear criteria and pathways for advancement within the clinical ladder, including education, certifications, research participation and leadership roles. Regularly review and revise the clinical ladder framework to ensure alignment with evidence-based practices, organizational needs, and evolving healthcare trends. Develop tools and resources to assist nurses in creating and achieving professional development plans that align with clinical ladder requirements. Collaborate with nursing leadership to ensure clinical ladder participants contribute to nursing research, quality improvement projects, or interprofessional initiatives. Nurse Staffing Support Develop and oversee a comprehensive system-wide nursing staffing strategy that aligns with patient care needs, budgetary goals and organizational priorities. Analyze staffing metrics, including vacancy rates, turnover, agency utilization, and overtime, to identify trends and opportunities for improvement. Establish policies and processes for the effective use of internal and external agency staff, ensuring quality care, cost-efficiency, and alignment with organizational standards. Collaborate with nursing leadership, human resources and finance teams to create sustainable workforce solutions and ensure nursing workforce recruitment and retention initiatives are delivering. Monitor compliance with staffing regulations and accreditation standards system-wide. Develop programs to support flexible staffing models to address fluctuation patient volumes system-wide. Student Services Serve as primary liaison with nursing schools and other clinical academic institutions to coordinate clinical placements, preceptorships, and internships for clinical programs, including support for students in general medical education programs. Develop and implement programs to support nursing students during clinical rotations, including orientation, mentorship and access to resources. Create pathways for student-to-employee transitions, including new graduate residency programs, scholarships and recruitment initiatives. Establish evaluation processes for student clinical experiences to ensure quality outcomes and continuous improvement. Performance Monitoring & Metrics Develop metrics to measure the impact of professional development and professional practice initiatives including nursing outcomes, patient care quality, and staff engagement. Provide regular reports on progress toward achieving organizational goals related to nursing excellence and development. Oversee accreditation processes related to nursing education and professional practice. Strategic Planning Contribute to the strategic planning process, identifying priorities and initiatives to advance professional nursing practice and professional development. Provide oversight and direction for innovation strategies in nursing that address emerging healthcare trends and challenges, including practice model and education model changes. Management and Oversight Develops, participates in, and implements key organizational processes: Budget, Talent Management (hiring/selection, 30/90-day reviews, performance mgmt., career development discussions, corrective action), Employee Engagement Action Planning, Employee & Customer Rounding, and Regular Staff Meetings. Performs other duties as assigned to support nursing services strategic objectives. Ensures policies and procedures are compliant with Federal, State, and local regulations and accreditation standards. Education Master's degree in Nursing (MSN) is required Doctor of Nursing Practice (DNP) is preferred Experience Minimum of (5) years of acute care nursing experience required Minimum of (3) years of progressive leadership/supervisory management experience at manager or above required Minimum of (1) year experience at the director level is preferred Certification & Licensure Registered Nurse License - State of Virginia is required BLS Certification (Basic Life Support) - American Heart 'Healthcare Provider' (HCP) - AHA approved is required. * New hires must have American Heart Association (AHA) appropriate certification prior to completion of orientation. Nursing leadership certification (e.g., NEA-BC or CENP) is required within one year of hire Qualifications Exceptional leadership and team-building abilities. Strong background in clinical nursing, patient care protocols, and hospital operations. Demonstrated success in quality improvement, regulatory compliance, and nursing staff management. Excellent communication and interpersonal skills. Strategic thinker with strong decision-making capabilities. Knowledge of healthcare regulations, accreditation standards, and best practices in nursing care. Proficiency in budgeting, financial analysis, and resource management. Ability to manage multiple priorities and meet deadlines required. Physical Requirements 3 A Administration FLSA Classification Exempt Benefits At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include: A Zero-Deductible Health Plan Dental and vision insurance Generous Paid Time Off Tuition Assistance Retirement Savings Match A Robust Employee Assistance Program to help with many aspects of emotional wellbeing Membership to Healthy U: An Incentive-Based Wellness Program Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more. To see the full scale of what we offer, visit valleyhealthbenefits.com.

Posted 30+ days ago

Support Lead Part Time-logo
Five Below, Inc.Staten Island, NY
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! RESPONSIBILITIES Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience. Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service. Assists with the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues. Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation. Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance. Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service. Partners with the entire store leadership team in merchandising procedures and World Recovery. Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. QUALIFICATIONS High School Graduate or equivalent College experience preferred Minimum 1 years of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure ESSENTIAL JOB FUNCTIONS Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required) Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $17.00 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted 1 week ago

Mid-Level Enterprise Architecture Support Specialist-logo
KBRChantilly, VA
Title: Mid-Level Enterprise Architecture Support Specialist KBR is seeking a Mid-Level Enterprise Architecture Engineer to support our customer in Chantilly, VA delivering mission-critical capabilities that enable them plan and execute intelligence-gathering missions from overhead systems and process the resulting collected data into useful information distributed to IC and DoD users. KBR is seeking a person to deliver technical assistance to the Enterprise Architect Engineer in executing responsibilities for providing: oversight and guidance of the definition of Enterprise Architecture needs and capabilities in collaboration with other directorates and offices as well as Mission Partners, the Intelligence Community, and the Department of Defense; and facilitation and guidance of appropriate joint Community Enterprise Architecture development efforts in collaboration with directorates and offices and Mission Partners to inform unity of effort planning and end-to-end capability delivery. Responsibilities: Support development and management of strategic communications. Experience and expertise in utilizing software frameworks, and Agile software acquisition techniques, such as Scaled Agile Frameworks for Enterprise (SAFE) Knowledge and experience with GEOINT and SIGINT collection platforms and data is essential. Develop enterprise outreach materials, conduct outreach, and support outreach activities. Developing strategic communication positions on architecture-related topics and products, formulating organization task requests, and recommending improvements to architecture-related efforts and processes Support relevant joint architecting routine and ad hoc forums; to include development of agendas and objectives, coordination of meetings, attendees, and logistics, and development and processing of minutes and actions Drafting, reviewing, and update briefings, point papers, position papers, reports, and other communications Required Qualifications: TS SCI w/ CI Poly Bachelors degree 5+ Years IC Experience Desired Qualifications: STEM Degree NRO Experience Belong, Connect and Grow at KBR At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together. KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

Posted 30+ days ago

Immunology Technical Support-logo
Parsons Commercial Technology Group Inc.Frederick, MD
In a world of possibilities, pursue one with endless opportunities. Imagine Next! When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with exceptional people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We've got what you're looking for. Job Description: Parsons is looking for an Immunology Technical Support professional to assist in various laboratory and animal studies in ABSL-2 and ABSL-3 environments. What You'll Be Doing: Preparing media and reagents for experiments. Assisting with animal challenges and bacterial preparations. Performing animal injections and observations. Conducting bacterial burden analyses in organ tissues. Maintaining laboratory equipment and supplies. Ensuring compliance with safety and regulatory standards. Providing technical support for immunological research. What Required Skills You'll Bring: High School diploma with 0-1 year of experience in laboratory techniques and animal handling. U.S. Citizen Must pass NACI background check. Must be willing to work in a BSL 3/4 laboratory. Must be eligible to enroll in the BPRP and CS-PRP programs. What Desired Skills You'll Bring: Basic knowledge of laboratory safety and regulatory standards. Ability to prepare media and reagents accurately. Experience with animal handling and injections. Strong attention to detail and organizational skills. Ability to maintain laboratory equipment and manage supplies efficiently. Good communication and teamwork abilities. Security Clearance Requirement: None This position is part of our Federal Solutions team. The Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what's next to deliver the solutions our customers need now. Salary Range: $13.80 - $23.46 We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle! Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status. We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY! Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/ .

Posted 30+ days ago

Technical Support Specialist Tier 3 - Clearance Required-logo
Lockheed Martin CorporationFort Meade, MD
Description:WHAT WE'RE DOING Lockheed Martin, Rotary Mission Systems Cyber & Intelligence invites you to step up to one of today's most daunting challenges: the use of advanced electronics to undermine our way of life. As a cyber security professional at Lockheed Martin, you'll protect the networks that our citizens and the world depend upon each minute: Financial assets. Healthcare information. Critical infrastructure. Hazardous materials. The uninterrupted flow of energy that keeps modern life moving. Here, you'll work with cybersecurity experts on the forefront of threat protection and proactive prevention. In this fast-paced, real-world environment, you'll draw on all your education and experience as well as the resources of Lockheed Martin to keep the threats at bay. WHO WE ARE The program is on fire for cyber. In support of our customer, members of the team are responsible for providing full lifecycle support including analysis, design, development, integration, testing, procurement, deployment, security, training and sustainment for collection and antenna systems. Why Join Us: Your Health, Your Wealth, Your Life Our flexible schedules, competitive pay and comprehensive benefits enable you to live a healthy, fulfilling life at and outside of work. Learn more about Lockheed Martin's competitive and comprehensive benefits package. THE WORK Perform system administration, maintenance , upgrades, installation, test, integration, and configuration of systems and software including prototypes, development, operational, test, and lab systems and products. Provide technical and engineering services to troubleshoot system failures or degradations and to restore equipment to full operational capabilities including 24/7 on-call support for operational system critical discrepancies that cannot be resolved by tier one and two personnel. Integrate, test, and optimize systems with enterprise infrastructures, services, and databases. Develop technical documentation. Provide technical services assistance to government engineers in the creation, updating and management of system product line standards and databases. Install, configure, upgrade, and maintain operating system and software applications on Linux and Windows platforms Maintain and develop the environment for hardware and software systems builds, staging, testing and integration Perform system, sub-system, and equipment racking, stacking, testing, and software integration at field sites and local lab environments Prepare and update technical documentation for system and software installations, sustainment, upgrades, and troubleshooting Provide Tier 3 support for system failures and degradation problem identification, diagnosis and resolution of problems Provide technical support to software development and integration efforts in the lab and during field installations Create system-specific software baselines and related configuration files in preparation for new deployments or system upgrades Create system-specific software baselines and related configuration files in preparation for new deployments or system upgrades Provide in-depth trouble-shooting of IT system Provide technical leadership to less experienced engineers Analyze and resolve complex system and integration problems Monitor and assess system performance and security, and assist in determining the system impact, cost, risk, and recommended architecture changes. This position is participating in our External Referral Program. If you know somebody who may be a fit, click here to submit a referral. If your referral is hired, you'll receive a $3000 payment! Code extrefer #extrefer #RMSIL2025 Basic Qualifications: Candidate must possess active security clearance with a polygraph Bachelor's degree in Electrical Engineering, Computer Science, or a related technical discipline from an accredited college or university. In lieu of a Bachelor's Degree, an additional four (4) years of experience may be substituted. Active IAT II CWIP / DoD 8570 compliant cert (i.e., Security+) A Master's Degree may be substituted for two (2) years of experience Eight (8) years of experience as a software integrator, tester, system administrator, or systems engineer in programs and contracts of similar scope, type, and complexity. Supporting rack, stack, and cabling; comfortable with lifting 40-50 lbs. Foundation in Linux, Docker, Kubernetes, and vSphere. Preferred experience with Ansible. Must be willing to travel. Note: Candidates must demonstrate the ability to perform hands-on technical tasks and possess strong foundational knowledge in the specified technical areas. Clearance Level: TS/SCI w/Poly SP Other Important Information You Should Know Expression of Interest: By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings. Ability to Work Remotely: Onsite Full-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility. Work Schedules: Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits. Schedule for this Position: 9x80 every other Friday off Pay Rate: The annual base salary range for this position in California and New York (excluding most major metropolitan areas), Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, Vermont, Washington or Washington DC is $79,700 - $140,530. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer. Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. (Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year. This position is incentive plan eligible. Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics. The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration. Join us at Lockheed Martin, where your mission is ours. Our customers tackle the hardest missions. Those that demand extraordinary amounts of courage, resilience and precision. They're dangerous. Critical. Sometimes they even provide an opportunity to change the world and save lives. Those are the missions we care about. As a leading technology innovation company, Lockheed Martin's vast team works with partners around the world to bring proven performance to our customers' toughest challenges. Lockheed Martin has employees based in many states throughout the U.S., and Internationally, with business locations in many nations and territories. Experience Level: Experienced Professional Business Unit: RMS Relocation Available: No Career Area: Systems Engineering: Other Type: Task Order/IDIQ Shift: First

Posted 30+ days ago

Sales Support Manager - Nationwide Search-logo
Living Spaces FurnitureBuford, GA
Position Summary The Sales Support Manager plays a vital role in developing store teams in Foundational Excellence, focusing on standard work, talent management, and operational execution. This position drives revenue growth and maintains high guest satisfaction through comprehensive onboarding and effective training. Key responsibilities include leading store training and onboarding of new team members, managing store profitability, and overseeing Café and Kids Spaces operations. The manager analyzes financial performance to identify cost reduction opportunities, ensures compliance with health standards in the café, and maintains safety and enjoyment in Kids Spaces through activity supervision and cleanliness. Position Description Come grow with us! We are always seeking great leadership talent. Be a part of our nationwide search! Relocation assistance available based on eligibility. Essential Duties and Responsibilities include the following. Other duties may be assigned. Manage team member training and onboarding to ensure the effective implementation of onboarding programs. This includes regularly reviewing onboarding processes, tracking training progress, and maintaining up-to-date certification requirements to foster a smooth transition for new hires. Support and mentor the training and onboarding coordinator to improve team member engagement and retention. Collaborate on training material development, facilitate feedback sessions, and implement strategies to ensure a positive onboarding experience, helping new team members feel valued and prepared for success. Manage budgets and track financial performance to optimize costs and drive revenue growth. Work with store leadership to align financial objectives with business initiatives and implement strategies to achieve or surpass financial targets. Create and maintain the retail store schedule to ensure optimal staffing levels that meet business needs. Analyze sales forecasts and peak periods to maximize productivity while managing personnel expenses effectively. Minimize retail store risks by addressing errors in order processing and implementing effective training programs. Validate the execution of company procedures to minimize errors and enhance team member proficiency, ensuring compliance with policies and improving operational accuracy. Maintain optimal store staffing levels by recruiting candidates, conducting interviews, and completing the hiring process efficiently. Ensure that all hiring practices align with company standards to build a skilled and effective team. Ensure high levels of guest satisfaction by effectively addressing concerns and resolving issues for escalated guests. Train team members in proper de-escalation techniques to enhance service quality, build positive relationships, and foster guest loyalty. Safeguard store profitability by influencing management and peers to adhere to established protocols. Conduct accountability conversations as necessary to ensure compliance and promote a culture of responsibility that supports financial goals. Conduct regular audits of store processes to minimize losses and identify areas for improvement. Collaborate with the corporate retail and asset protection teams to address complex scenarios, implementing solutions that enhance security and operational efficiency. Oversee the daily operations of the store cash office, ensuring accurate cash handling and record-keeping. Collaborate with corporate accounting as needed to address financial discrepancies and maintain compliance with company policies and procedures. Oversee Café operations by ensuring adequate staffing levels and providing comprehensive training to team members on food safety and hygiene requirements. Monitor compliance with health standards to maintain a safe and efficient environment for both staff and customers. Oversee the operations of Kid's Spaces to ensure children's safety and compliance with all policies. Monitor team members to ensure adherence to safety protocols, and maintain a consistent check-in and check-out process to provide a secure and enjoyable environment for families. Foster team member development to build a strong talent bench for the organization's growth. Conduct regular check-ins, one-on-one meetings, and performance management sessions to provide feedback, support career advancement, and ensure team members have the skills necessary for future success. Oversee store sales and operations to ensure every guest is engaged and receives excellent customer service. Implement strategies to enhance the customer experience, train staff on best practices, and monitor service standards to drive sales and build guest loyalty. Cultivate a positive store culture by acting as a servant leader, prioritizing the experiences of both guests and team members. Implement initiatives that boost morale and engagement while meeting business goals, creating an environment where everyone feels valued. Qualifications Education/Experience: Bachelor's degree (B. A. or B. S.) or equivalent from four-year college in business, design, retail management, sales, merchandising, or related field preferred. 5 years experience in direct customer interactive environment required; high volume. 3 years of management experience required. Equivalent combination of education and experience will be considered. Computer Skills: To perform this job successfully, an individual must be proficient in Microsoft Office including Word, Excel, and PowerPoint. Position Hiring Range The hiring pay range provides a guide for what we would reasonably pay for the position. Pay will be determined by several factors, including but not limited to: applicant's education, relevant work experience, knowledge, skills and abilities, as well as internal equity and alignment with geographic market data. Living Spaces reserves the right to modify this pay range at any time. Pay is determined by various factors including market demand, applicable skills, work experience and education, location, company budget, and in-demand skill sets. Compensation: $74,000.00 - $98,800.00 Retail, Guest Services, and Distribution Center Team Members are eligible to receive team bonus based on meeting specific goals and KPI's. Benefits Include: Medical Dental Vision 401(k) (full and part time eligible) Vacation Sick Time Flex Spending Account Employee Assistance Program For more details, please visit our website at: Careers (livingspaces.com) Equal Opportunity Employer It is our policy to abide by all federal, state, and local laws prohibiting employment discrimination based solely on a person's race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, physical disability, mental disability, age, military status, or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including but not limited to, cancer related or HIV/AIDS related), sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists. E-Verify Living Spaces participates in E-Verify. All newly-hired team members are queried through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify their identity and employment eligibility. Applicant Privacy

Posted 1 week ago

Business & Industry Marketing/Financial Support Specialist (Full-Time)-logo
Columbus Technical CollegeColumbus, GA
Columbus Technical College is seeking a highly organized and proactive Business & Industry Marketing/Financial Support Specialist to support the Economic Development team. The ideal candidate will be a detail-oriented professional with exceptional communication skills and the ability to handle a fast-paced environment. This person will be responsible for managing and optimizing the Modern Campus platform to support department goals, as well as marketing the division's training offerings to potential clients. This role ensures seamless operation, user support, and system enhancements to improve student engagement and administrative efficiency, as well as increased visibility and connection to area business and industry. This position is full-time/exempt and will require a pre-employment background, MVR, and credit check. Responsibilities: Provide high-level organizational support to the economic development team Implement financial tracking systems to enhance operational efficiency Oversee the configuration, maintenance, and updates of the Modern Campus platform Provide technical assistance to team members and students, ensuring effective use of the Modern Campus platform Work with IT team to integrate Modern Campus with other institutional systems and customize features as needed Identify and resolve technical issues, collaborating with Modern Campus support when necessary Stay updated on new features and best practices to enhance platform functionality and user experience Handle confidential information with discretion Serve as a liaison between executive leadership, faculty, staff, and external stakeholders Assist in planning and executing special events and projects Conduct research and compile data to support decision-making Competencies: Familiarity with budget management and financial tracking Strong organizational and time-management skills Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Advanced skills in document preparation and editing. Knowledge of digital collaboration tools (Teams, Zoom, Webex). Ability to adapt quickly, manage competing priorities, and work independently. Experience with budget management and financial tracking. Minimum Qualifications: Associate degree in related field and Three (3) years of work experience in the business environment. NOTE: Experience may substitute for the degree on a year for year basis. Preferred Qualifications: Experience as a program manager, data specialist, or financial specialist Experience administering Modern Campus or similar platforms in an educational setting. Experience in an education or nonprofit setting. Knowledge of web technologies, APIs, and database management. Experience with student information systems (SIS) and learning management systems (LMS). Salary/Benefits: Salary is commensurate with experience. Benefits include state holidays, annual leave, and sick leave, State of Georgia Retirement, Health and Flexible Benefits Program Application Deadline: Applications are accepted until filled. Applicants must submit a Columbus Technical College employment application online and upload a cover letter, resume and copy of transcript(s) at time of application (Incomplete submissions will not be considered).Please note: All references will be checked prior to employment offer. Post offer requirements will include a criminal background check and motor vehicle records check. Employment Policy: Equal opportunity and decisions based on merit are fundamental values of the Technical College System of Georgia (TCSG). The TCSG State Board prohibits discrimination on the basis of an individual's age, color, disability, genetic information, national origin, race, religion, sex, or veteran status ("protected status"). No individual shall be excluded from participation in, denied the benefits of, or otherwise subjected to unlawful discrimination, harassment, or retaliation under, any TCSG program or activity because of the individual's protected status; nor shall any individual be given preferential treatment because of the individual's protected status, except the preferential treatment may be given on the basis of veteran status when appropriate under federal or state law. Columbus Technical College is an equal opportunity employer. All employment processes and decisions, including but not limited to hiring, promotion, and tenure shall be free of ideological tests, affirmations, and oaths, including diversity statements. The basis and determining factor for such decisions should be that the individual possesses the requisite knowledge, skills, and abilities associated with the role, and is believed to have the ability to successfully perform the essential functions, responsibilities, and duties associated with the position for which the person is being considered. At the core of any such decision is ensuring the institution's ability to achieve its mission and strategic priorities in support of student success. For nondiscrimination information, please contact: Dr. Felicia Harris, Title IX Coordinator for Students- 706.641.5032, fharris@columbustech.edu Jennifer Thompson, Title IX Coordinator for Employees- 706.649.1883, jthompson@columbustech.edu Olive Vidal-Kendall, Section 504 Coordinator (ADA/Section 504)- 706.649.1442, ovidal-kendall@columbustech.edu

Posted 30+ days ago

Field Operations Support Assistant-logo
Service Corporation InternationalCorpus Christi, TX
Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations. JOB RESPONSIBILITIES Prepares death certificates, prayer cards and related documents Completes required permits and or certificates Prepares and processes Veteran's Paperwork Prepares marker monument placement paperwork Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules Prepares and distributes daily schedules, reports, and documents Receives and processes payments and contracts Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers Orders office supplies Oversees the processing of installation orders to grounds and maintenance departments Processes accounts payable transactions Assists with the preparation of obituaries Assists Location Management, Sales, Family Service Counselors and payroll as needed Acts as backup to Receptionist Greets family members and friends Communicates client family's needs promptly and accurately to the appropriate staff member Conveys a sense of concern and empathy with client family members at all times Responds to customer inquiries via telephone, internet and in person Maintains professional and cooperative relationships with county clerk, medical examiner and physicians MINIMUM REQUIREMENTS Education High School or equivalent Experience 1 - 2 years of experience in an office clerical or customer service capacity required Experience working in a customer-focused and fast-paced professional environment required Knowledge, Skills & Abilities Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience MS Office Suite experience preferred Basic mathematics skills required Good verbal and written communication skills Strong organizational skills and detail oriented High level of compassion and integrity Ability to maintain confidentiality Postal Code: 78415 Category (Portal Searching): Administration and Clerical Job Location: US-TX - Corpus Christi

Posted 1 week ago

Senior Treasury Management Client Support Specialist-logo
Provident Financial ServicesWoodbridge, NJ
How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees' experience. POSITION OVERVIEW: The role of this position is to support the Treasury Management clients via phone and email requests. Has Treasury Management service and sales experience and is knowledgeable on products and services. Has the ability knowledge and ability to handle complex client issues and working with our partner vendors. Work directly with department team members, department Lead and department manager to ensure SLAs are met. KEY RESPONSIBILITIES: Primarily responsible for handling phone inquiries in a client support environment in conjunction with monitoring the queues and logging call activities. Monitoring incoming inquiries from clients and branches via assigned group mailboxes in support of all Treasury Management Clients. Assist with training of new employees on all Treasury Management products that will allow them to handle the incoming phone calls and emails and support department staff. Resolves Treasury Management issues internally as well as working with Digital Operations and third-party vendors to resolve customer issues relating to products/services. Assist the Lead on the escalation point for customer issues, concerns and complaints. Work closely with department staff to ensure customer focus and experience is top level. Responsible for quality assurance and review of department work. Ensure accuracy of amendments, set up forms, maintenance requests, deletion of service, and adjustments are completed. Handles more complex customer experience and technical issues Knowledge and specialist on ACH origination, Check/ACH Positive Pay and RDC. Assist in preparing and monitoring reports for the department. Documentation of SLAs and Treasury Management Products and Services handled with customer focus. Responsible for reporting details for D1B, RDC, ACH, Wires, and Positive Pay. Recommends and assist with process changes to improve efficiencies and enhance customer service experiences. Will work closely with department manager and assist on projects that are assigned. MINIMUM QUALIFICATIONS: Effective communicator; detail-oriented; comfortable in dealing with both outside customers and external contacts as well as internal departments on a very active basis Ability to work in a fast-paced environment Ability to train and supervise personnel. Knowledge of applicable banking and privacy laws and regulations and policies. Possess excellent oral and written communications skills. Ability to prioritize multiple responsibilities and complete them on time. Ability to work in a team environment to instruct peers and assume a leadership role. Computer literacy with PC and windows programs. Ability to perform detailed mathematic operations with the use of a calculator. Ability to work a flexible schedule to accommodate support hours at the helpdesk. Ability to define problems, collects data, establish facts and draw valid conclusions. Ability to interpret a variety of instruction, communicate them to others and establish controls to monitor and evaluate the application of these instructions. Ability to shift attention quickly and accurately from one matter to another. SUPERVISORY RESPONSIBILITIES No EDUCATION High School Diploma or GED required. WORK EXPERIENCE Minimum 2 years' experience commensurate with job function WORKING CONDITIONS: Work is performed in a normal office environment. Noise levels are usually moderate. This position involves travel to customers and property locations. Prolonged sitting Lifting from 5 to 10 lbs. (printer paper, storage boxes) Occasional bending or overhead lifting (storing files or boxes) The hazards are mainly those present in a normal office setting This job description may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management. Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law. Pay Details: $25.33 - $31.69 per hour Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs. This role is incentive eligible based upon company, business, and/or individual goal achievement and performance. Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans. #LI-Hybrid

Posted 30+ days ago

Route Sales Support Driver-logo
VestisColorado Springs, CO
Watch this video! https://www.youtube.com/watch?v=kTzw6G4BS_Y&feature=youtu.be The Route Sales Support Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. AUS operates in a very competitive environment and successful "RSSs" must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, RSSs strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times. Responsibilities/Essential Functions: Safely operate a company step van in designated area to provide products and service to a variety of clients. Verify daily preventative maintenance of vehicle and maintain proper operator documentation; Manage daily route independently to ensure accurate and timely delivery of product; Loads/unloads product per company policies, procedures, and guidelines; Review invoices daily for complete and accurate information and make corrections as needed; Meet sales goals and promotes overall route growth to enhance profitability; Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Assists the sales organization with the procurement of additional new business; Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers; Monitor customer feedback and handle customer issues in a prompt and courteous manner; Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies; Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above. Knowledge/Skills/Abilities: Must be a minimum of 21 years of age, have a valid driver's license, and excellent driving record; Customer service experience with a wide variety of consistent customer contact; Strong math and basic computer skills; Demonstrated experience selling services/products and generating new business preferred; Excellent customer service and verbal communication skills required; Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns. Working Environment/Safety Requirements: Working Conditions Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. Fast-paced environment sometimes requiring irregular and long hours. Physical Requirements Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching. Experience: Travel Requirements: Education: High school degree or equivalent License Requirements/ Certifications:

Posted 1 week ago

L
Live Nation Entertainment INCPhiladelphia, PA
Job Summary: WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! WHAT THIS ROLE WILL DO Manage ticketing queue and allocating tickets appropriately to team. Assist manager in interview process of new candidates. Provide immediate, high urgency support to all end users at our Hollywood office (MAC/Windows), which will require mobility to handle walk-ups and emergencies in the building. Installs, configures and upgrades operating systems and software, using standard business and administrative packages; may modify specific applications for use in operational departments. Installs, assembles and configures computers, monitors, network infrastructure and peripherals such as printers, scanners and related hardware; pulls cables and rewires or directs the rewiring of cables as required for new installations and office reconfiguration. Troubleshoots problems with computer systems and local file servers, including troubleshooting hardware and software, e-mail, network and peripheral equipment problems; makes repairs and corrections where required. Acts as an advanced technical resource in assisting users to resolve problems with equipment and data; staffs a centralized help desk to facilitate exchange of information and advice; implements solutions or notifies outsourced providers as required. Makes hardware and software acquisition recommendations including helping users assess needs and providing justification for equipment and services. Assists in instructing staff in the use of standard business and administrative software, including word processing, spreadsheets and database management; provides instruction or written documentation where required. Ensure prompt resolution of equipment issues through efficient troubleshooting, thorough product knowledge, and proper escalation and communication. Carry out equipment installations at multiple office locations, following established procedures to deliver consistent reliable end-user work environments. Troubleshoot and repair hardware failures and issues relating to desktop technologies, e.g. laptops, desktops, printers, video conferencing, IP phones. Assist with network setup and configuration including routers, switches, analog modems, and wireless access control devices. Performs Active Directory & Exchange Messaging tasks using Active Directory and Exchange Management Consoles Manages and completes IT projects individually or on teams as directed by management Executive level support WHAT THIS PERSON WILL BRING B.S. in computer science or related field and/or experience in lieu of degree, or at least 5 years of comparable work experience Extensive knowledge of Windows is required; MAC OS and iOS operating systems experience is highly preferred 5 years+ of demonstrated progressive technical experience in a similar role within an MIS team or department Excellent interpersonal relations skills showing extensive experience supporting executive-level customers Experience with Parallels, Windows XP and 7, and 2010/2013 MS Office applications is required; Outlook for Mac 2011/2016 Experience performing Microsoft Active Directory, Windows Server, AD Domains and Exchange System Management tasks Must be able to travel by car to other local offices if required Must have a valid driver's license and a good driving record Experience with various mobile technologies in a corporate environment including IOS and Android Strong knowledge in the area of PC hardware and components such as monitors, keyboards, printers and disk drives Comp TIA A+ and Network + preferred Ability to work independently, make good use of time and prioritize multiple tasks Working knowledge and experience with Casper, MAC scripting a plus Knowledge of Cisco VOIP telephony, Call Manager Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer, stamina to maintain attention to detail despite interruptions, strength to lift and carry objects weighing up to 40 pounds; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. BENEFITS & PERKS Our motto is 'Taking Care of Our Own' through 6 pillars of benefits: HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA) YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days WEALTH: 401(k) program with company match, stock reimbursement program FAMILY: New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment OTHERS: Volunteer time off, crowdfunding match EQUAL EMPLOYMENT OPPORTUNITY We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis. HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. #LI-CJ1 #LI-OnsitePhiladelphia,PA

Posted 30+ days ago

Client Support Representative-logo
Luxury PresencePhoenix, AZ
Luxury Presence is the leading digital platform revolutionizing the real estate industry for agents, teams, and brokerages. Our award-winning websites, cutting-edge marketing solutions, and AI-powered mobile platform empower real estate professionals to grow their business, operate more efficiently, and deliver exceptional service to their clients. Trusted by over 80,000 real estate professionals, including 31 of the nation's 100 top-performing agents as published in the Wall Street Journal, Luxury Presence continues to set the standard for innovation and excellence in real estate technology. We're looking for a Client Support Representative to join our talented and growing Support team. Our clients are some of the top real estate agents in the world and as a Client Support Representative at Luxury Presence, you'll be positioned to help them maintain their online presence, the home base for their businesses. In this position, you'll be counted on to provide guidance, education, and solutions to your clients. To be successful, you'll need to practice empathy, quick-thinking, and an understanding of web development, real estate, and digital media. Most importantly, you'll be a partner to our clients as they grow their businesses. Must be willing to work 6 am - 6 pm PT * Location: Scottsdale/Kierland This is a full-time in-office position during training. (3/4 weeks) & Hybrid after that (3 days in office, 2 days at home) Essential functions of the role include: Live chatting with clients to assist them in real time Answering incoming calls to resolve client questions and returning voicemails Emailing with clients and providing them with frequent updates Reporting technical issues to the product team Supporting and assisting your teammates You're gifted at: Commanding software e.g. Salesforce Building beautiful websites Leading customers through software training Communicating complicated technology to clients with expertise ranging from novice to advanced Being a team player You have: 2-5+ years of experience working in customer service; website or real estate experience a plus A deep sense of empathy for customers The ability to be an out-of-the-box thinker and be resourceful The drive to solve client problems with a high degree of quality and efficiency A can-do attitude and brings positive energy to every task and interaction You command: Teaching and helping customers Curiosity: you love to dig into problems and find solutions Start-up hustle & teamwork Project management $21.63 - $24 an hour Plus a 20% bonus divided and paid out in quarters based on performance. Join us in shaping the future of real estate The real estate industry is in the midst of a seismic shift, and the future belongs to those who break new ground. As one of the fastest-growing companies in the proptech and marketing sectors, Luxury Presence challenges the status quo of what technology can do for real estate agents, leaders, and brokerages. We're a team of agile and tenacious innovators working collaboratively to drive the industry forward. Together, we build game-changing products that empower modern real estate entrepreneurs to dominate their markets. From award-winning web design to agile SEO solutions to cutting-edge AI tools, we deliver tech that anticipates market shifts and keeps our clients ahead of their competition. Founded in 2016 by Stanford Business School alum Malte Kramer, Luxury Presence has grown to a global team ranked on the Inc. 5000 fastest-growing companies list three years in a row. We're backed by world-class investors, including Bessemer Venture Partners, Toba Capital, and Switch Ventures, and have raised $52.6 million to date. More than 15,000 real estate businesses rely on our platform, including 31 of the RealTrends top 100 agents featured in The Wall Street Journal. Additionally, many of the industry's most powerful brokerages - including Compass, Coldwell Banker, and Sotheby's International Realty - rely on Luxury Presence as a trusted business partner. Every year since 2020, Luxury Presence has ranked on BuiltIn's Best Place to Work lists. HousingWire named our founder and CEO a 2024 Tech Trendsetter, we've received several Tech100 Awards, and our lead nurturing tool just scored an Inman Innovation Award for Best AI-Powered Platform. Luxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Posted 30+ days ago

Act-Tay Community Support Specialist-logo
Burrell Behavioral HealthHannibal, MO
Job Description: A Community Support Specialist helps individuals adapt to living in their communities by creating personalized plans that address their specific needs. They use evidence-based techniques and collaborate with other professionals to provide comprehensive mental health services. Their goal is to empower clients and their families to build strong foundations for long-term wellbeing and independence. By connecting them with local resources and fostering a robust support network, they promote growth, stability, and resilience. Essential Job Functions: Provide community-based mental health services to children, adolescents, and/or adults including assessment, diagnosis, treatment planning, and intervention implementation. Collaborate with clients, families, and other stakeholders to develop and implement individualized treatment plans that address the client's specific needs and goals. Utilize a strengths-based approach that emphasizes empowerment, skill-building, and resilience, incorporating evidence-based practices such as Motivational Interviewing, Positive Reinforcement Techniques, Trauma-Informed Strategies, and skills based in CBT and DBT approaches. Provide behavioral interventions, including motivational interviewing, operant conditioning, interpersonal and group dynamics, cognitive processing, and other evidence-based interventions. Coordinate care with other service providers, including primary care physicians, psychiatrists, schools, and community organizations. Maintain accurate and timely records of client interactions, treatments, and progress, in accordance with organizational policies and procedures. Participate in staff development activities, including training and education programs, to enhance knowledge and skills related to youth mental health services. Contribute to the organization's quality improvement initiatives, including data collection, analysis, and reporting. Work collaboratively with other members of the team, including case managers, therapists, and support staff, to ensure effective coordination of care and support for clients. Develop and maintain relationships with key stakeholders, including parents, teachers, counselors, and other professionals involved in the client's care. Perform other duties as assigned by supervisor or as deemed necessary by the department. Preparing for and facilitating PSR group sessions as pertinent to client treatment plan goals. ACT/ACT TAY/IMPART Only: Knowledge of the basic elements of ACT, the theory behind the ACT model, the core processes that ACT teams follow, and the types of services that ACT team members provide. Knowledge, Skills, and Abilities: Knowledge of case management and rehabilitation methods, principles and techniques as they relate to mental health and/or substance use disorders. Knowledge of the problems encountered by persons with mental health and/or substance use disorders and how to access the various community resources available. Knowledge of the methods and modalities as well as the legal requirements and court procedures related to treating mental health and substance use disorders. Ability to problem solve and communicate ideas clearly and effectively, verbally and in writing to produce clear and concise reports. Ability to be self-motivated to provide high-level performance while meeting the complex needs of the clients and their families. Ability to multi-task and coordinate services from a variety of community resources, while maintaining proper communications with all staff (e.g. admissions, process, and discharge plans). Ability to establish effective relationships with youth and their families via telephone and personal contacts. Ability to follow direction and accept supervision. Experience and Education Qualifications: An individual with a Bachelor's degree in Psychology, Social Work, or other human services specialized field of study; or An individual with a Bachelor's degree in an unrelated field and two years of related work experience; or Any four-year combination of higher education and two years of related work experience, or An Associate's of Applied Science in Behavioral Health Support will also fulfill educational requirements; or An individual with four years of qualifying experience*. Qualifying experience must include delivery of services to individuals with mental health disorders, substance use disorders or developmental disabilities. Experience must include some combination of the following: Providing one-on-one or group services with a rehabilitation/habilitation and recovery/resiliency focus; Teaching and modeling for individuals how to cope and manage psychiatric, developmental, or substance use disorder issues while encouraging the use of natural resources; Supporting individuals in their efforts to find and maintain employment and/or to function appropriately in family, school, and community settings; Assisting individuals to achieve the goals and objectives in their individual treatment plan. Illinois Requirements: High school diploma with at least one year of experience in social services is required (RSA designation according to IL Administrative Code Part 132 Section 132.25). A mental health professional as defined in the IL Administrative Code Part 132 Section 132.25 is strongly preferred: A bachelor's degree in counseling and guidance, rehabilitation counseling, social work, education, vocational counseling, psychology, pastoral counseling, family therapy, or a related human service field; A bachelor's degree in any other field with two years of supervised clinical experience in a mental health setting; A practical nurse license under the Illinois Nurse Practice Act [225 ILCS 65];A certificate of psychiatric rehabilitation from a DHS-approved program, plus a high school diploma or GED, plus 2 years of experience in providing mental health services; A recovery support specialist certified by, and in good standing with, the Illinois Alcohol and Other Drug Abuse Professional Certification Association, Inc.; A family partnership professional certificate from and in good standing with the Illinois Alcohol and Other Drug Abuse Professional Certification Association, Inc.; An occupational therapy assistant licensed under the Illinois Occupational Therapy Practice Act [225 ILCS 75] with at least one year of experience in a mental health setting; A minimum of a high school diploma or GED and 5 years supervised clinical experience in mental health or human services Demonstrated education, training, or experience in the mental health services Adequate written skills to accurately complete required documentation within the time frames prescribed. Skilled in case management and community support interventions. Supervisory Requirements: None Employment Requirements: Successful completion of background check including criminal record, driving record, abuse/neglect and fingerprint check. Completion of New Hire Orientation at the beginning of employment. All training requirements including Relias at the beginning of employment and annually thereafter. Current driver's license, acceptable driving record and current auto insurance. Obtain trainings to assist in professional development meeting DMH Standards. Extensive knowledge of the policies, procedures, and regulations of the program to which the employee is assigned. Must be at least twenty-one (21) years of age to operate a company-owned vehicle. Must be at least twenty-three (23) years of age to operate a company-owned fifteen (15) passenger van. Must have reliable means of transportation in order to transport clients in personal vehicle. Physical Requirements: ADA Consideration - Sedentary work: Exerting up to 10 pounds of force occasionally (exists up the 1/3 of the time) and/or a negligible amount of force frequently (exists 1/3 to 2/3 of the time) to lift, carry, push, or pull, or otherwise move objects, including the human body. Repetitive movements of hands, fingers, and arms for typing and/or writing during work shift. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Position Perks & Benefits: Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace. We are an Equal Employment Opportunity Employer. Preferred Family Health Care is a Smoke and Tobacco Free Workplace.

Posted 6 days ago

Direct Support Professional (Dsp) All Shifts Available!-logo
Upstate Cerebral PalsyPoland, NY
The Direct Support Professional (DSP) is responsible to implement each individualized plan, attend to personal care needs, oversee the health, safety and well-being of the people we support, keep nurses advised, participate in Agency activities, transport and accompany people we support on activities in the community, assist in daily housekeeping and other facility-related duties and maintain documentation in either or both the residential and/or day habilitation / community habilitation/ school age program site. Join the Upstate Caring Partners Team as a Direct Support Professional Upstate Caring Partners is looking for energetic and motivated staff to work with individuals with disabilities to help them achieve their goals! The DSP provides care, support, and assists residents with activities of daily living. Full-time, part-time, and weekend only opportunities exist. Valid NYS Driver's License required. No previous experience needed - we provide paid training! BENEFITS Our work environment provides the opportunity to grow and learn in a fast-paced atmosphere. We offer competitive benefits and salary to include a low-cost individual health insurance plan, dollar for dollar retirement match (up to 7%), life insurance, voluntary benefits and generous paid time off. Comprehensive Health/Dental/Vision Direct Deposit Flexible Spending Account (FSA) Retirement Plan 403(b) Life Insurance Voluntary Benefits Employee Assistance Program (EAP) Generous PTO Plans (Sick, Vacation and Employee Leave) Tuition Reimbursement Service Awards Employee Appreciation Events Employee Discounts Upstate Caring Partners is the premier provider of direct-care services and programs in Central New York for individuals of all abilities and their families. If you believe in empowering people, Upstate Caring Partners is an excellent place to start or grow your career. Please visit our careers website to access the full job description located within the job posting. upstatecpjobs.org To access a copy of the job description Click Here - DSP Level II

Posted 30+ days ago

Route Sales Support Driver-logo
VestisNashville, TN
Vestis Uniforms and Workplace Supplies provides uniforms and related products to more than 400,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, Vestis works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity. Vestis operates from over 200 locations nationwide. Overview: The Route Sales Support (RSS) Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and a successful Route Sales Support Driver must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, Route Sales Support Drivers strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times. Responsibilities/Essential Functions: Safely operate a company step van in designated area to provide products and service to a variety of clients. Verify daily preventative maintenance of vehicle and maintain proper operator documentation Manage daily route independently to ensure accurate and timely delivery of product Loads/unloads product per company policies, procedures, and guidelines Review invoices daily for complete and accurate information and make corrections as needed Meet sales goals and promotes overall route growth to enhance profitability Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Assists the sales organization with the procurement of additional new business Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers Monitor customer feedback and handle customer issues in a prompt and courteous manner Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above. Knowledge/Skills/Abilities: Must be a minimum of 21 years of age, have a valid driver's license, and excellent driving record Customer service experience with a wide variety of consistent customer contact Strong math and basic computer skills Demonstrated experience selling services/products and generating new business preferred Excellent customer service and verbal communication skills required Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns. Working Environment/Safety Requirements/Physical Requirements: Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. Fast-paced environment sometimes requiring irregular and long hours. Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching. Education: High school degree or equivalent License Requirements/ Certifications: Valid Driver's License (Not CDL), with minimal points/violations in the last three years. Location -Nashville, TN

Posted 1 week ago

Specialist, Payroll And Administrative Support-logo
Mary's CenterWashington, DC
Position Summary Candidate must be local to the Washington, DC Metropolitan area, Maryland and Northern Virginia* The Specialist, Payroll and Administrative Support is a member of the People team, reporting directly to the VP, Administration. This role is responsible for the accurate and timely processing of payroll and expense reimbursements. In addition to payroll duties, the Specialist will support internal and external audits and help maintain the Human Resources Information System (HRIS), including database management, system upgrades, and the creation of custom reports and queries. The role also assists in providing employee support and training on HRIS functionality. Reportability This position will report directly to the VP, Administrative Support. Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Payroll Processing: Process bi-weekly payroll, ensuring accurate and timely submission of all payroll data. Address discrepancies in timekeeping records and make necessary adjustments. Collaborate with the People and Finance teams to ensure timely distribution of paychecks or direct deposits. Maintain accurate payroll records, ensuring compliance with company policies and legal requirements. Expense Reimbursement: Process employee expense reimbursements according to company policy, ensuring accuracy and compliance with internal guidelines. Review and verify expense reports to ensure appropriate documentation and approval are in place. Assist in creating custom and automated reports related to reimbursements. Data Management and Reporting: Support internal and external audits by collecting and organizing payroll, employee, and expense data. Ensure audit-related documentation is complete, accurate, and easily accessible. Assist with the management and optimization of the Human Resources Information System (HRIS), including database management, system upgrades, and module maintenance. Help manage HRIS permissions, user access, and system settings. Assist in developing and documenting custom functions such as standard operating procedures, filters, and reports. Other duties may be assigned as required. Qualifications The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge, Skills, and Abilities- Bachelor's degree in business administration, human resources, or proven experience in payroll processing, accounting, or a similar administrative role. Proficiency in using an HRIS system strongly preferred. Strong verbal and written communication skills interacting with peers and people managers. Advanced-level skills in MS Word and Excel and excellent presentation skills are essential. Understanding and working knowledge of confidentiality issues and HIPAA compliance regulations. Physical Demands- Regularly required to sit; frequently required to reach with hands and arms, walk, stoop, kneel, crouch, talk or hear; must be able to lift objects up to twenty-five (25) pounds. Work Environment- Mostly in a typical office and/or home setting with quiet to moderate noise level. May be exposed to extreme cold, heat, and humidity due to outside weather conditions. Opportunity to work a hybrid schedule. Benefits: Competitive benefits package, including medical, dental & vision insurance, plus retirement options 25 days of paid time off (PTO) annually, in addition to 10 paid holidays, plus educational days to attend training and conferences CME/License renewals $2000/year educational reimbursement to attend training and conferences NHSC/HRSA loan repayment options, if applicable WMATA metro/bus subsidy

Posted 1 week ago

Manager, Customer Benefits Support-logo
JustworksNew York, NY
Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We're helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We're data-driven and never stop iterating. If you'd like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we'd love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you'll fit right in. Who You Are As an experienced leader on our Customer Support team, you will be responsible for guiding your team of Customer Support Benefits Specialists as they expertly handle a high volume of customer Benefits inquiries across multiple channels. In this role, you will focus on keeping work quality high and response times speedy as the company and our customer base grows. Along the way, it's key that you collect and prioritize common requests and needs from our customers and their employees to help Justworks improve. We are looking for a hands-on leader, who will think and act both strategically and tactically, to drive the team's engagement at all points of the customer lifecycle. You should be an enthusiastic and creative individual with the ability to inspire others, as you will be responsible for coaching, mentoring and developing individual team members. Your Success Profile What You Will Work On Lead a team of Customer Support Benefits Specialists who assist our customers with inbound support inquiries across multiple channels Form a tight cross-functional relationship with key stakeholders across Risk & Insurance, Benefits, Account Development, Retention, and Revenue Enablement to ensure seamless interactions and alignment of goals and initiatives Create and present a quarterly root cause analysis to report on Benefits trends and insights to senior leadership Recommend improvements to Benefits products, features, and processes as a result of data-backed insights and analysis Participate in the annual Health Insurance Renewals program to represent Customer Support Assist with resolving customer critical moments and turning a customer's negative experience into a positive one Understanding customer needs related to benefits trends, and make recommendations to improve customer outcomes Contribute to the development and implementation of Benefits Specialist training and certification. Obsess over customer satisfaction and set clear expectations with your team for what successful customer interactions look like Own and publish key metrics for your team such as response time, productivity, CSAT, QA, and utilization Work closely with the Talent Acquisition and Training teams to evaluate and successfully onboard and ramp new employees Handle general management responsibilities, such as leading regular team meetings, individual one-on-ones, generating weekly metrics reports, quarterly business reviews, and conducting periodic performance reviews Other duties as needed based on department and/or organizational needs How You Will Do Your Work As a Manager of Customer Support, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following: Builds an Effective Team- Building a strong-identity team that applies their diverse skills and perspectives to achieve common goals Develops Talent- Developing people to meet both their career goals and the organization's goals through effective performance management, candid feedback and coaching conversations Cultivates Innovation- Inspires creativity and curiosity, pushes beyond comfort zone, prioritizes learning & development for self and team Ensures Accountability- Holds self and others accountable to meet commitments Directs work- Providing direction, delegating and removing obstacles to get work done Qualifications 4 year degree or equivalent work experience 3+ years managing a customer service team, preferably in the health insurance, employee benefits, or financial benefits space Expert level knowledge of the health insurance and financial benefit landscape across PEO and non-PEO products Passion for helping customers and Superior customer support skills - ability to be empathetic, compassionate, responsive and resourceful Advanced experience and skill with mentoring and coaching Proficiency with CRM and customer service communication platforms Experience identifying service trends and creating a path to resolve them Self-driven to be productive and seek out self-improvement Genuine desire to improve the quality of service we provide as well as the experience of our team members Comfort and experience leading a team through effective change management and stressful situations Strong written and verbal communication skills with acute attention to detail Aptitude for learning new products and helping to break down complicated topics and explain them in simple terms people can understand Ability to come up with creative solutions to any problem you face, and know-how to organize and prioritize your workload Excited to be a part of a team that supports customers 24/7 The base wage range for this position based in our New York City Office is targeted at $122,000.00 to $134,200.00 per year. #LI-Hybrid #LI-KC2 Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location. For more information about Justworks' Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks. Diversity At Justworks Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers. We're proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you're in need of a reasonable accommodation, please reach out to us at accommodations@justworks.com. Your comfort and success matter to us, and we're here to ensure an inclusive experience. Our DEIB Report

Posted 2 weeks ago

I
Independent Case ManagementLittle Rock, AR
Primary Duties and Responsibilities Providing quality care, direction, guidance, and help to customers with daily activities, such as bathing and bathroom functions, feeding, planning menus, dressing, grooming, taking medication and/or administering treatments, and housework. Help customers make and keep appointments, provide or arrange transportation to run errands and serve as a companion Help customer achieve agreed-upon goals to improve quality of life and integration into the community Provide written daily updates of each shift's activities using an online platform Observe the customer's condition and monitor the surroundings to ensure customer safety and success. This includes monitoring of equipment and materials Perform other duties as assigned Key Competencies Quality decision making Effective communication Superior problem solving Interpersonal effectiveness Receptive to feedback Positive work ethic Instills trust Administrative effectiveness General Requirements for All ICM Employees Understands and endorses ICM's mission and vision Follows all ICM policies, procedures and Standard Operating Procedures (SOPs) and asks for clarification and explanation when needed Understands and complies with all HIPAA regulations Maintains a clean and orderly work environment Must have a high school diploma or equivalent (some positions require additional education) Maintains prompt and regular attendance Work Schedule

Posted 30+ days ago

Recovery & Residential Support Specialist-logo
Southeast Alaska Regional Health ConsortiumSitka, AK
Pay Range:$25.00 - $30.04 SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement. Working at SEARHC is more than a job, it's a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health, dental, and vision benefits, life insurance and long and short-term disability, and more. Key Essential Functions and Accountabilities of the Job Facilitate daily program components, including monitoring and supporting the residents in daily living tasks and treatment objectives. Teach, support, and assist clients in understanding and meeting program rules and expectations. Establish therapeutic rapport with residents and utilize basic counseling skills for group and individual resident management. Team-based coordination and facilitation of treatment and recovery support services, including individual and group services. Lead a wide range of programmatic treatment activities such as therapeutic initiatives and games. Engage in moderate physical recreational activities that support recovery. Support clients in engagement within the community setting and participation in recreational events. Establish and engage in professional collaboration within SEARHC and relevant community entities, to comprehensively manage and maintain safe and secure operations of the residence. Maintain ongoing professional development and participate in educational opportunities as assigned by leadership team. Participate in professional meetings as scheduled, within the program, clinic, and SEARCH system. Maintain appropriate records in a confidential manner. Other duties as assigned to meet program, clinic, departmental and organizational goals. Additional Details: Education, Certifications, and Licenses Required High school diploma or equivalent. Qualified Addiction Professional (QAP) certification or ability to obtain within 3 years of hire. All training for the QAP certification process will be provided and funded by SEARHC. Basic Life Support Aggressive behavior management training certification within 90 days of hire. Alaska Food Worker Card upon hire. Valid State of Alaska Driver's License or can be obtained within 6 months of hire. Must be at least 21 years of age. Knowledge of Teamwork. Skills in Verbal and written communication. Adolescent Programs Only: Skill, aptitude, and experience in child and youth care. Skills/competence in basic outdoor recreational activities. Ability to Participate in a professional development plan, both to meet requirements of the QAP certification and to facilitate implementation of program services. Foster a positive environment for individuals in early recovery. Learn, understand, and implement professional boundaries. Maintain confidentiality. Position Information: Work Shift:OT 10/40 If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Posted 3 weeks ago

PT Support Associate - Seasonal-logo
Tory BurchAllen, TX
We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community. You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today! Life @ToryBurch is Special Because: When you join us, you're joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry. Our culture is welcoming and inclusive -- everyone is empowered to make a difference. We have the best team in the world and believe in paying competitively and rewarding high performance. Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life. We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive special offers. We will help you become great at what you love- Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days. This Role is Tailor-Made for You Because: You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're also resourceful and collaborative, highly motivated and efficient. A sense of humor is a plus! A Day in the Life: The typical day is… atypical. You might be acting greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. The consistent thread is that you'll be working with an amazing team of professionals who share your passion for excellence. To Land This Role: One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts Occasional overnight travel may be required Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time Why You'll Want to Join Our Team: Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us! How We Work Together Adaptable- We change before we have to Entrepreneurial- We own it Collaborative- There's no "I" in Tory Client & Brand Focused- We put ourselves in Tory's shoes Live the Values- We show up for each other Functional Expertise- We're constantly learning and growing #TeamTory Values We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor. Compensation Range The compensation range for this position is 15.00 USD - 15.00 USD. Our offer will be based on your relevant experience and work location. Benefits Information We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours. Equal Employment Opportunity Statement Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment. Disability Accommodation Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact thetalentteam@toryburch.com.

Posted 1 week ago

Valley Health logo

Senior Director, Nursing Support Services

Valley HealthWinchester, VA

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Job Description

Department

NURSING PROFESSIONAL PRACTICE - 108387

Worker Sub Type

Regular

Work Shift

Pay Grade

318

Job Description

The Senior Director, Nursing Support Services, provides strategic leadership in advancing nursing excellence through professional practice standards, career development, continuing education programs, including life support education, student support services, and effective workforce management. This leader ensures that nurse staffing across the system meets patient care demands through optimized staffing models, strategic use of agency resources, and sustainable workforce solutions.

The Senior Director is responsible for leading the advancement of nursing professional practice and fostering continuous development of clinical staff to ensure the delivery of high-quality, evidence-based patient care. The Director collaborates with interprofessional teams to establish standards, policies, and programs that align with organizational goals, regulatory requirements, and nursing excellence frameworks.

Key Responsibilities:

Professional Practice Leadership

  • Develop, implement, and evaluate nursing professional practice standards, ensuring alignment with evidence-based guidelines and organizational objectives.
  • Collaborate with nursing leaders to promote Magnet or Pathway to Excellence standards, shared governance, and clinical quality improvement initiatives.
  • Lead the integration of nursing research, evidence-based practice, and quality improvement projects into clinical care.
  • Serve as a subject matter expert on professional and regulatory standards, ensuring nursing staff compliance with state, federal, and accreditation requirements.
  • Participates in the submission of grant requests, which support research, professional development, and/or practice enhancement. Collaboration with nursing leaders to plan, develop, and implement creative strategies for addressing professional development, professional practice, workforce strategies, and ongoing innovation in nursing practice.

Professional Development Programs

  • Design and oversee comprehensive onboarding, orientation, and residency programs for new nursing staff, including transition-to-practice initiatives.
  • Develop, implement, and evaluate ongoing education and competency programs to support clinical excellence and role advancement.
  • Guide the development of leadership training and succession planning for nurses at all levels.
  • Establish systems for certification preparation, tuition assistance, and continuing education opportunities to promote lifelong learning.
  • Establish clear criteria and pathways for advancement within the clinical ladder, including education, certifications, research participation and leadership roles.
  • Regularly review and revise the clinical ladder framework to ensure alignment with evidence-based practices, organizational needs, and evolving healthcare trends.
  • Develop tools and resources to assist nurses in creating and achieving professional development plans that align with clinical ladder requirements.
  • Collaborate with nursing leadership to ensure clinical ladder participants contribute to nursing research, quality improvement projects, or interprofessional initiatives.

Nurse Staffing Support

  • Develop and oversee a comprehensive system-wide nursing staffing strategy that aligns with patient care needs, budgetary goals and organizational priorities.
  • Analyze staffing metrics, including vacancy rates, turnover, agency utilization, and overtime, to identify trends and opportunities for improvement.
  • Establish policies and processes for the effective use of internal and external agency staff, ensuring quality care, cost-efficiency, and alignment with organizational standards.
  • Collaborate with nursing leadership, human resources and finance teams to create sustainable workforce solutions and ensure nursing workforce recruitment and retention initiatives are delivering.
  • Monitor compliance with staffing regulations and accreditation standards system-wide.
  • Develop programs to support flexible staffing models to address fluctuation patient volumes system-wide.

Student Services

  • Serve as primary liaison with nursing schools and other clinical academic institutions to coordinate clinical placements, preceptorships, and internships for clinical programs, including support for students in general medical education programs.
  • Develop and implement programs to support nursing students during clinical rotations, including orientation, mentorship and access to resources.
  • Create pathways for student-to-employee transitions, including new graduate residency programs, scholarships and recruitment initiatives.
  • Establish evaluation processes for student clinical experiences to ensure quality outcomes and continuous improvement.

Performance Monitoring & Metrics

  • Develop metrics to measure the impact of professional development and professional practice initiatives including nursing outcomes, patient care quality, and staff engagement.
  • Provide regular reports on progress toward achieving organizational goals related to nursing excellence and development.
  • Oversee accreditation processes related to nursing education and professional practice.

Strategic Planning

  • Contribute to the strategic planning process, identifying priorities and initiatives to advance professional nursing practice and professional development.
  • Provide oversight and direction for innovation strategies in nursing that address emerging healthcare trends and challenges, including practice model and education model changes.

Management and Oversight

  • Develops, participates in, and implements key organizational processes: Budget, Talent Management (hiring/selection, 30/90-day reviews, performance mgmt., career development discussions, corrective action), Employee Engagement Action Planning, Employee & Customer Rounding, and Regular Staff Meetings.
  • Performs other duties as assigned to support nursing services strategic objectives.
  • Ensures policies and procedures are compliant with Federal, State, and local regulations and accreditation standards.

Education

  • Master's degree in Nursing (MSN) is required
  • Doctor of Nursing Practice (DNP) is preferred

Experience

  • Minimum of (5) years of acute care nursing experience required
  • Minimum of (3) years of progressive leadership/supervisory management experience at manager or above required
  • Minimum of (1) year experience at the director level is preferred

Certification & Licensure

  • Registered Nurse License - State of Virginia is required
  • BLS Certification (Basic Life Support) - American Heart 'Healthcare Provider' (HCP) - AHA approved is required. * New hires must have American Heart Association (AHA) appropriate certification prior to completion of orientation.
  • Nursing leadership certification (e.g., NEA-BC or CENP) is required within one year of hire

Qualifications

  • Exceptional leadership and team-building abilities.
  • Strong background in clinical nursing, patient care protocols, and hospital operations.
  • Demonstrated success in quality improvement, regulatory compliance, and nursing staff management.
  • Excellent communication and interpersonal skills.
  • Strategic thinker with strong decision-making capabilities.
  • Knowledge of healthcare regulations, accreditation standards, and best practices in nursing care.
  • Proficiency in budgeting, financial analysis, and resource management.
  • Ability to manage multiple priorities and meet deadlines required.

Physical Requirements

3 A Administration

FLSA Classification

Exempt

Benefits

At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include:

  • A Zero-Deductible Health Plan
  • Dental and vision insurance
  • Generous Paid Time Off
  • Tuition Assistance
  • Retirement Savings Match
  • A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
  • Membership to Healthy U: An Incentive-Based Wellness Program

Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more.

To see the full scale of what we offer, visit valleyhealthbenefits.com.

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