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Evergy logo
EvergyWichita, KS
SUMMARY OF JOB RESPONSIBILITIES AND REQUIREMENTS JOB TITLE: Systems Support Analyst- CIS Support REQUISITION: CUS00I4 DEPARTMENT: Customer Ops Support- Wichita Service Center, Topeka General Office, or Raytown Customer Care Center LOCATION: Wichita, KS Topeka, KS Raytown, MO PAY RANGE: Systems Support Analyst I: $52,700 - 65,900 Systems Support Analyst II: $64.500 - 80,600 Sr Systems Support Analyst: $81,800 - 109,100 Lead Systems Support Analyst: $96,300 - 128,400 Scheduled Work Hours: Monday- Friday 8:00 a.m.- 5:00 p.m. (additional hours as required) and On Call Summary of Primary Duties and Responsibilities: The System Support Analyst is responsible for supporting our business and IT partners with Customer Systems. They will monitor incidents, intakes and inquiries from various business units and analyze, troubleshoot, and potentially identify opportunities for improvement. They will serve as the liaison between business resources, IT and third-party vendors to understand issues and enhancement requests and recommend solutions. They will collaborate with project teams to develop technical requirements for our customer website, IVA, customer notifications, Oracle Customer Care and Billing (CC&B), Oracle Meter Data Management (MDM) and other customer systems. They will provide subject matter expertise and support testing efforts for customer projects. They will also be responsible for configuration changes in CC&B and MDM. With limited direct supervision, the System Support Analyst must be able to work with evolving technology and multiple business units to resolve issues, implement new systems and enhance existing systems with minimal impact to both our internal and external customers. They must have the ability to understand business processes and how those processes are applied to and impacted by our customer systems. Education and Experience: Analyst I/II- Requires a high school diploma or GED. Requires 0-4 years of relevant experience. Relevant experience includes, using/testing applications software (such as CC&B, MDM, IVA and website) and familiarity with customer service, billing, credit & collections, or field service business processes (Customer Operations). Sr Analyst- Requires a high school diploma or GED. Requires five years of relevant experience. Relevant experience includes, using/testing applications software (such as CC&B, MDM, IVA and website) or familiarity with customer service, billing, credit & collections, field service business processes (Customer Operations), and prior experience working on projects, including defining requirements, test case definition, test execution or project management. Lead Analyst- Prefer a Bachelor's degree in business or information technology. Requires a high school diploma or GED. Requires eight years of relevant experience. Relevant experience includes, using/testing applications software (such as CC&B, MDM, IVA and website) or familiarity with customer service, billing, credit & collections, field service business processes (Customer Operations). Requires prior project leadership or supervisor experience. Prior experience as Business SME, Tester or project role supporting the Oracle CCB application. Skills, Knowledge, and Abilities: Good written and verbal communication skills and the ability to clearly explain issues and solutions to technical and non-technical stakeholders. Good organizational skills and the ability to multi-task and work under pressure and time constraints. Knowledge of industry and customer standards and willingness to keep up to date with technical and industry developments. Ability to analyze issues and identify solutions, good problem-solving skills. Computer skill and experience, including proficiency with Microsoft Office tools (Excel, Power Point, etc.) and SQL. Strong interpersonal skills and ability to resolve problems in a professional manner. Ability to make and test configuration changes. Ability to test code changes. Ability to create test plans, execute test cases and support testing efforts. Must have the ability to perform the physical activities of the job. Candidate should possess a progressive, dynamic attitude toward solving problems and working with other team members. Must be able to handle confidential information appropriately. Must be able to conceptualize, handle multiple priorities, and apply tact, diplomacy, reason, and logic. Working Conditions: Much of the time will be spent in an office environment. Minimal travel required. Must have a satisfactory work record including good attendance. Available for after-hours on call duties, which are rotated Licenses, Certifications, Bonding and/or Testing Required: None Evergy has a clear mission- To empower a better future. Evergy chooses to live this mission by valuing People First. We know that to lead the responsible energy transition and provide affordable, reliable, and sustainable service to our customers and communities, we need a team with a variety of backgrounds, perspectives and skills. We are committed to building a team where everyone - regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status - has a voice and can bring their best every day. Evergy is proud to be an equal opportunity workplace and is an affirmative action employer.

Posted 2 weeks ago

OneStream Software logo
OneStream SoftwareBirmingham, MI
Customer Support Intern (Application Performance) Location: Hybrid Birmingham, Michigan, USA Employment Type: Internship (Full-Time) Program Duration: June 8, 2026 to August 14, 2026 Summary OneStream is seeking motivated candidates for its 2026 internship program. Interns will gain hands-on experience, collaborate with professionals, and work on impactful projects in a fast-paced environment. Our internship is intended for rising seniors and graduate students enrolled in a degree-seeking program, with graduation expected after the internship program concludes. If you're eager to learn and ready to take the next step in your career, we'd love to hear from you. As a Customer Support Intern in our Performance Pillar, you'll focus on supporting OneStream's application performance by helping our customers maintain optimal system efficiency. This role is ideal for candidates interested in learning about cloud performance, customer support operations, and diagnostic tools in a high-growth tech environment. This Internship requires the successful individual to live within easy commutable distance to our office in Michigan (Rochester (South), Birmingham, Rochester (Parkdale)) Primary Duties and Responsibilities Develop expertise in the OneStream platform with a focus on application performance. Use ServiceNow to track and manage customer support cases. Work with tools such as Dynatrace and Azure to identify and troubleshoot customer application performance issues. Learn how to effectively support, engage, and communicate with OneStream customers through support cases. Assist with troubleshooting SQL queries to diagnose performance issues. Collaborate with customers to resolve support cases related to application performance. Author knowledge base articles focused on application performance best practices and troubleshooting tips. Submit customer environment resize requests to optimize performance. Support management with strategic projects related to customer support and performance optimization. Required Education and Experience In pursuit of a bachelor's degree or graduate-level degree in a relevant business area such as Computer Science, Information Technology or a related field. 0 GPA or Higher Preferred Education and Experience Junior, Senior and Graduate-level students preferred (graduating between December 2026 and May 2027). Previous internship experience is nice to have but not necessarily required. Knowledge, Skills, and Abilities Familiarity with Microsoft Office Suite (Word, Excel, PowerPoint). Strong communication skills. attention to detail. A team-oriented mindset. Eagerness to learn. Travel Expected 1 to 3 days a week in the office , the rest of the time is remote, home based. Who We Are OneStream is how today's Finance teams can go beyond just reporting on the past and Take Finance Further by steering the business to the future. It's the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit www.onestream.com. Why Join The OneStream Team Transparency around corporate structure, salary, and benefits Core value of customer success Variety of project work (not industry-specific) Strong culture and camaraderie Multiple training opportunities All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship. OneStream is an Equal Opportunity Employer. #LI-Hybrid #LI-KT1

Posted 1 week ago

Capital Health logo
Capital HealthPennington, NJ

$17 - $24 / hour

Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advanced technology. Capital Health is a five-time Magnet-Recognized health system for nursing excellence and is comprised of 2 hospitals. Capital Health Medical Group is made up of more than 250 physicians and other providers who offer primary and specialty care, as well as hospital-based services, to patients throughout the region. Capital Health recognizes that attracting the best talent is key to our strategy and success as an organization. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we can attract the best candidates. Pay Range: $16.50 - $23.57 Scheduled Weekly Hours: 25 Position Overview PART TIME - 25 HOURS/WEEK ESSENTIAL FUNCTIONS Accesses PACS and accurately identifies patients studies. Prints images, or burns CD from PACS on a timely basis. Executes prompt retrieval of radiology reports, for review by authorized individuals, inclusive of faxing reports, as evidenced by customer satisfaction. Serves as the first point of contact for visitors and callers. Greets and announces visitors and notifies appropriate staff member. Answers and screens telephone calls and takes accurate messages. Responds to inquiries from callers and visitors or refers to department staff. Copies records and other information as needed. Sorts and distributes department mail as it arrives. Interacts appropriately with customers via telephone and in person to gather and obtain appropriate information relating to exam including insurance information, referrals, and prescriptions. Orders imaging examinations per physician orders on a timely basis. Ensures accurate documentation of exam information. Helps facilitate multi-study patients between modalities. Ensures unit is appropriately supplied with the necessary forms and supplies. Facilitates the movement of patients into and out of the department. Coordinates with patient transport as needed. MINIMUM REQUIREMENTS Education: High school diploma or GED. Experience: No previous experience required. Experience in a medical related field with medical terminology and human anatomy coursework, preferred. PHYSICAL DEMANDS AND WORK ENVIRONMENT Frequent physical demands include: Sitting , Standing , Walking Occasional physical demands include: Climbing (e.g., stairs or ladders) , Carry objects , Push/Pull , Twisting , Bending , Reaching forward , Reaching overhead , Squat/kneel/crawl , Wrist position deviation , Pinching/fine motor activities , Keyboard use/repetitive motion , Talk or Hear Continuous physical demands include: Lifting Floor to Waist 25 lbs. Lifting Waist Level and Above 10 lbs. Sensory Requirements include: Accurate Near Vision, Accurate Far Vision, Moderate Depth Perception, Moderate Hearing Anticipated Occupational Exposure Risks Include the following: Dust/Particulate Matter This position is eligible for the following benefits: Medical Plan Prescription drug coverage & In-House Employee Pharmacy Dental Plan Vision Plan Flexible Spending Account (FSA) Healthcare FSA Dependent Care FSA Retirement Savings and Investment Plan Basic Group Term Life and Accidental Death & Dismemberment (AD&D) Insurance Less than 10 years of service - $5,000 10+ years of service - $10,000 Supplemental Group Term Life & Accidental Death & Dismemberment Insurance Disability Benefits - Short Term Disability (STD) Employee Assistance Program Commuter Transit Commuter Parking Supplemental Life Insurance Voluntary Life Spouse Voluntary Life Employee Voluntary Life Child Voluntary Legal Services Voluntary Accident, Critical Illness and Hospital Indemnity Insurance Voluntary Identity Theft Insurance Voluntary Pet Insurance Paid Time-Off Program The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining base salary and/or rate, several factors may be considered including, but not limited to location, years of relevant experience, education, credentials, negotiated contracts, budget, market data, and internal equity. Bonus and/or incentive eligibility are determined by role and level. The salary applies specifically to the position being advertised and does not include potential bonuses, incentive compensation, differential pay or other forms of compensation, compensation allowance, or benefits health or welfare. Actual total compensation may vary based on factors such as experience, skills, qualifications, and other relevant criteria.

Posted 30+ days ago

JLL logo
JLLAtlanta, GA
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Facility Experience team members are "experts who create value through lasting partnerships." At JLL, it is our goal to provide workplace experiences that will be long remembered by our clients. We set the standard for superior experiences for our clients and our teams. The role is responsible for delivering exceptional client experience every day through enhanced engagement, proactive communication and high touch service within a select portfolio of properties. The role will be expected to increase the level of engagement and partnership between JLL, service partners and our clients to provide superior service delivery while enhancing their individual personal and professional skills. This Client facing role provides the opportunity to combine your passion for service, brilliant people skills and enthusiasm for creating a hospitality focused workplace environment. KEY RESPONSIBILITIES: Developing and Maintaining Goals Serve as the initial point of contact for all Client employee inquiries, issues, troubleshooting, and feedback related to the services within the workplace, with the primary goal of positively impacting the care and comfort of Client employees and guests Serve as an onsite contact and coordinate facility team services Ensure services are executed in a manner consistent with the SLA's, standard processes, professional brand image and compliant with applicable local laws, rules and regulations Conduct routine walkthroughs and assessments of the soft services delivery to ensure compliance with service level agreements, policies and regulations, and performance metrics to provide flawless execution and stable service delivery for the Client Support data collection, analysis and reporting to ensure alignment with the Clients' goals and objectives Strive to continually improve experience service performance Achieve and exceed goals including performance goals, team goals and Clients' goals and objectives Ensuring Exceptional Service Works collaboratively within the account team in the delivery of services across all business lines (Facility Management, Engineering, Transactions, Projects, etc.) Assists with third party vendor relationships and service partners to provide maximum service delivery Intuitive service delivery, anticipating needs or concerns exceeding Client expectations Builds meaningful lasting relationships with Client employees and guests, carrying calling and culture cards Walks floors to ensure Workspaces (offices, desk, conference rooms, mailroom, pantries, etc.) are stocked and maintained Receives and responds to all requests or issues within one day of receipt, including a personal follow up to Client employees to ensure questions / requests are answered Identify potential risks and escalate, as appropriate, to ensure no privacy breech, security incident or disruption to Client's operations occur Engage in a culture of continuous improvement and innovation by leveraging business intelligence, adopting and participating in the development of best practices, new tools, process re-engineering and other ideas that provide service delivery efficiencies Assistance and flexibility with Client events as needed to ensure flawless delivery Serve as training center concierge for internal /external events and manage conference room bookings including scheduling conflicts Provide administrative and operational excellence for soft services Perform additional job duties, as requested Qualifications 3-5 years minimum prior relevant experience in hospitality, facility / property management, janitorial operations and/or knowledge of commercial real estate, preferred Exceptional customer service skills and professionalism with a passion for hospitality Ability to manage multiple priorities and deliver results in a fast-paced environment Highly collaborative with strong interpersonal skills and track record of excellent internal and external customer service Ability to work independently - strong prioritization and time management skills Ability to work with diverse teams - lead by example; respectful, cooperative, accountable Excellent verbal and written communication skills with the ability to communicate professionally Excellent organizational skills and process management Ability to adapt to new devices, technology and applications Proficient skills in Microsoft Office Suite (Teams, Excel, PowerPoint, Word, OneNote, and Outlook) Client: Delta Air Lines, Inc. Job Profile: Facilities Support-P3 Location: On-site -Atlanta, GA If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Accepting applications on an ongoing basis until candidate identified.

Posted 1 week ago

Evergy logo
EvergyTopeka, KS

$52,700 - $128,400 / year

SUMMARY OF JOB RESPONSIBILITIES AND REQUIREMENTS JOB TITLE: Systems Support Analyst- CIS Support REQUISITION: CUS00I4 DEPARTMENT: Customer Ops Support- Wichita Service Center, Topeka General Office, or Raytown Customer Care Center LOCATION: Wichita, KS Topeka, KS Raytown, MO PAY RANGE: Systems Support Analyst I: $52,700 - 65,900 Systems Support Analyst II: $64.500 - 80,600 Sr Systems Support Analyst: $81,800 - 109,100 Lead Systems Support Analyst: $96,300 - 128,400 Scheduled Work Hours: Monday- Friday 8:00 a.m.- 5:00 p.m. (additional hours as required) and On Call Summary of Primary Duties and Responsibilities: The System Support Analyst is responsible for supporting our business and IT partners with Customer Systems. They will monitor incidents, intakes and inquiries from various business units and analyze, troubleshoot, and potentially identify opportunities for improvement. They will serve as the liaison between business resources, IT and third-party vendors to understand issues and enhancement requests and recommend solutions. They will collaborate with project teams to develop technical requirements for our customer website, IVA, customer notifications, Oracle Customer Care and Billing (CC&B), Oracle Meter Data Management (MDM) and other customer systems. They will provide subject matter expertise and support testing efforts for customer projects. They will also be responsible for configuration changes in CC&B and MDM. With limited direct supervision, the System Support Analyst must be able to work with evolving technology and multiple business units to resolve issues, implement new systems and enhance existing systems with minimal impact to both our internal and external customers. They must have the ability to understand business processes and how those processes are applied to and impacted by our customer systems. Education and Experience: Analyst I/II- Requires a high school diploma or GED. Requires 0-4 years of relevant experience. Relevant experience includes, using/testing applications software (such as CC&B, MDM, IVA and website) and familiarity with customer service, billing, credit & collections, or field service business processes (Customer Operations). Sr Analyst- Requires a high school diploma or GED. Requires five years of relevant experience. Relevant experience includes, using/testing applications software (such as CC&B, MDM, IVA and website) or familiarity with customer service, billing, credit & collections, field service business processes (Customer Operations), and prior experience working on projects, including defining requirements, test case definition, test execution or project management. Lead Analyst- Prefer a Bachelor's degree in business or information technology. Requires a high school diploma or GED. Requires eight years of relevant experience. Relevant experience includes, using/testing applications software (such as CC&B, MDM, IVA and website) or familiarity with customer service, billing, credit & collections, field service business processes (Customer Operations). Requires prior project leadership or supervisor experience. Prior experience as Business SME, Tester or project role supporting the Oracle CCB application. Skills, Knowledge, and Abilities: Good written and verbal communication skills and the ability to clearly explain issues and solutions to technical and non-technical stakeholders. Good organizational skills and the ability to multi-task and work under pressure and time constraints. Knowledge of industry and customer standards and willingness to keep up to date with technical and industry developments. Ability to analyze issues and identify solutions, good problem-solving skills. Computer skill and experience, including proficiency with Microsoft Office tools (Excel, Power Point, etc.) and SQL. Strong interpersonal skills and ability to resolve problems in a professional manner. Ability to make and test configuration changes. Ability to test code changes. Ability to create test plans, execute test cases and support testing efforts. Must have the ability to perform the physical activities of the job. Candidate should possess a progressive, dynamic attitude toward solving problems and working with other team members. Must be able to handle confidential information appropriately. Must be able to conceptualize, handle multiple priorities, and apply tact, diplomacy, reason, and logic. Working Conditions: Much of the time will be spent in an office environment. Minimal travel required. Must have a satisfactory work record including good attendance. Available for after-hours on call duties, which are rotated Licenses, Certifications, Bonding and/or Testing Required: None Evergy has a clear mission- To empower a better future. Evergy chooses to live this mission by valuing People First. We know that to lead the responsible energy transition and provide affordable, reliable, and sustainable service to our customers and communities, we need a team with a variety of backgrounds, perspectives and skills. We are committed to building a team where everyone - regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status - has a voice and can bring their best every day. Evergy is proud to be an equal opportunity workplace and is an affirmative action employer.

Posted 2 weeks ago

D logo
Datex Inc.Clearwater, FL
BEFORE APPLYING, PLEASE NOTE: It is important that you read and understand the qualifications Only candidates with direct and applicable experience will be considered SQL familiarity is mandatory You must reside in the U.S. to qualify for this role Client Support Analyst is a mid-level support position for a warehouse management system. The candidate will be expected to interact with the client and troubleshoot issues with the system. They will also be required to identify and resolve mid to complex problems, create documentation, and provide solutions to the client. They will also be required to understand business processes and communicate effectively with the implementation team. ROLE AND RESPONSIBILITIES * Supporting the warehouse management system and clients. * * * * * * Troubleshooting day to day application and/or database related issues. * * * * * * Supporting enterprise software and databases in production environments. * * * * * * Developing a comprehensive library of support and training documentation and resolution guides. * * * * * * Evolving into a subject matter expert. * * * * * * Supporting and troubleshooting basic database features such as queries, functions, views, and stored * * * * * * * procedures. * * * * * * Supporting and troubleshooting basic issues with SSRS (SQL Server Reporting Services) and SSIS (SQL * * * * * * * Server Integration Services). Work hours will take place during EST business hours. QUALIFICATIONS * * * * * * Ability to build and maintain collaborative relationships with team members, customers and vendors * * * * * * Good communication skills – ability to communicate clearly and concisely in both verbal and written * * * * * * * mediums * * * * * * Knowledge of Agile work practices * * * * * * Ability to organize own work based on the priorities established. * * * * * * Documented and proven experience in client service. * * * * * * Minimum of 3 years of experience in an IT related environment. * * * * * * Minimum of 3 years of experience with Microsoft's SQL Server Business Intelligence (BI) development. * * * * * * Strong understanding and experience manipulating relational database schemas * * * * * * Excellent written and verbal communications skills in English to effectively communicate with * * * * * * stakeholders, team and end users in both technical and non-technical environments. * * * * * * Professional demeanor and the ability to develop effective working relationships with team members * * * * * * * and end users. * * * * * * Must be a self-starter who is able to work independently as well as within a team environment. * This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer. Other duties or projects may be assigned in addition to this general overview of the job. Requirements Technical education, Bachelor’s degree or higher, in Computer Science, Engineering, or a related field. * * * * * * Experience developing for or supporting Microsoft's SQL Server Business Intelligence (BI) stack * * * * * * Basic knowledge of SQL Server Integration Services (SSIS) * * * * * * Basic knowledge of SQL Server Reporting Services (SSRS) * * * * * * Basic knowledge of SQL Server Database Administrator experience; performance tuning Not only does Datex Inc. accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Datex is proud to be an equal opportunity workplace! Datex will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances. Benefits Medical, Vision, Dental and Life/Disability Insurance available Paid Time Off and Paid Holidays 401K Supportive leadership environment

Posted 1 day ago

Topgolf logo
TopgolfAuburn Hills, Michigan
Job Responsibilities Greet and assist guests in a friendly and welcoming manner. Manage reservations, seating, and waitlist to optimize table turnover. Coordinate with kitchen and service staff to ensure timely and accurate food and beverage delivery. Critical Skills & Experience Requirements Excellent interpersonal and customer service skills. Ability to multitask and remain calm under pressure in a fast-paced environment. Strong organizational skills with attention to detail. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve. Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law. Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee. Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Posted 1 week ago

C logo
CHR CareerEnfield, Connecticut

$19+ / hour

A career can mean different things at different workplaces. Apply now to see what it means to us and what it’s like to work somewhere your voice is heard, your wellness is a priority, and your success matters. JOB TITLE: Community Support Specialist II EMPLOYMENT TYPE: Full-time, 40 hours/wk SCHEDULED HOURS: Monday-Friday 8:30am-5:00pm PROGRAM/LOCATION: Community Support Program, Enfield, CT PC#: 1527 ABOUT THE PROGRAM: Community Support Program The Community Support Program is a community-based rehab model designed to assist persons with serious mental illness to live independently. Community Support Specialists provide assistance with learning skills to live independently, accessing community resources, finding appropriate and affordable housing, receipt of entitlements, linking with appropriate treatment sources, coordination of care with collateral providers, assistance with money management (including representative payee or conservatorship, if necessary) and any other goals they have for their recovery. Community Support Specialists can function as a liaison with services to the state acute care facility as well as general hospitals as necessary. Community Support Specialists attempt to teach clients the skills necessary for that individual to meet their own needs. Community Support Specialists provide advocacy services for their clients to receive appropriate clinical services, housing benefits and human rights. The Community Support Program can be time limited or long-term, based on the needs/LOCUS score of the client. DUTIES & RESPONSIBILITIES : Partnering with the individual to accomplish their recovery goals. Conducts Co-occurring Screens, C-SSRS and Functional Assessments. Collaborates with individuals to create individualized, person-centered treatment plans and documents clients progress during treatment. Use Motivational Interventions to assist clients in meeting their goals and moving along their paths to recovery, utilizing stage wise interventions. Provide psycho-educational rehabilitation services via group and individual modalities. Support individual with linking and engaging with natural (family, friends) or community supports. Develop crisis plans and Safety Plans for clients and work with other staff to respond to crisis situations as needed. Provide skills teaching, such as assisting clients in obtaining/ maintaining housing and utilities; learning how to use transportation services, planning and preparing nutritional meals, engaging and communicating with family and friends, safety in the community, caring for children and other family members, and solve everyday problems that arise. Participate in family education and support activities. Documents client progress per agency policies. Attend and participate in staff meetings, trainings, case conference, supervision and other meetings as assigned. May perform other assignments and duties, as assigned. QUALIFICATIONS : Education: Bachelor’s degree or equivalent education and/or work experience required. Experience: 1+ years working with identified population preferred. Licensure/Certification/Registration: Valid driver’s license required Why Join CHR? 🏆 Award-Winning Workplace: Proudly recognized as a Top Workplace for 12 consecutive years! 🕒 Generous Time Off: Enjoy ample paid time off, including a special day off for your birthday! 💰 Retirement Savings: Benefit from contributions to your 403b Retirement Plan. 🏥 Comprehensive Insurance: Competitive premiums with added discounts on pet, auto, and home insurance! 🎓 Education & Tuition Support: Tuition reimbursement and professional development programs. Student loan repayment assistance (Public Service Loan Forgiveness, Nurse Corps, NHSC/HRSA at select sites). Exclusive tuition discounts for CHR employees at several local colleges/universities. 📚 Career Development: FREE robust training curriculum, featuring our brand-new Clinical Training Series for interactive learning, practical skill enhancement, and professional growth! Clinical supervision and/or mentoring available at many programs. Internal career fairs: connect with recruiters to discuss your career aspirations and the various opportunities available within our over 80 programs statewide. 💪 Wellness Program: Annual wellness stipend. FREE premium subscription to the Calm app, for employees and their families. Fun activities like coloring contests, lunch & learns, office seasonal decorating contests, employee appreciation events, and more! Up to 6 FREE confidential counseling sessions per issue, per year, for individuals, couples, & families through our EAP program. 🎤 Employee Involvement: Participate in leadership luncheons with our CEO and various agency committees! 📢 Stay Informed: Weekly video updates from our CEO and monthly newsletters to keep you in the loop. 🌟 And So Much More: Many benefits are available to all staff, regardless of the hours worked, with some subject to eligibility. Join us at CHR and be part of an exciting, supportive, and dynamic workplace where your growth and well-being are our top priorities! COMPENSATION* : Starting at $19.11/hr min., and up commensurate upon experience. *Actual rates are determined at the time of offer and are based off of relevant experience, as well as adherence to our internal equity policy. Many of our positions offer program/location differentials and/or sign-on incentives. (Please note, for part-time positions this range would be pro-rated based on hours worked) CHR is an equal opportunity employer, and we encourage all to apply. Take the first step to a meaningful career and apply to CHR today!

Posted 4 days ago

Eminence Home Care logo
Eminence Home CareYeadon, PA
We all have a story; let us be part of yours! - Eminence Home Care is a dynamic organization dedicated to supporting diverse populations across a wide spectrum of care services. As a trusted provider of unlicensed home and community-based services under Pennsylvania’s Office of Developmental Programs (ODP), we specialize in empowering adults aged 21+ with intellectual disabilities, developmental disabilities, and autism. Our approach is rooted in dignity and inclusion. Individuals are in need of 1:1 support designed to foster independence, build meaningful connections, and promote full participation in their community on a medical, physical, emotional and intellectual level. At Eminence, we don’t just provide services—we walk alongside individuals as they live empowered, self-directed lives. Responsibilities · Deliver 1:1 support aligned with each individual’s goals and ISP · Transport individual in community · Provide direct care and support to individuals who use wheelchairs, electric chairs, walkers, and other mobility devices · Assist with safe transfers, positioning, and ambulation using proper techniques and equipment · Provide supports to individuals such as personal care of various levels, modeling skills, financial management, social skills, de-escalation of minor behaviors, ensure understanding of communications, community integration, ensure safety and health, ect., · DSP will have access to perform the following services for individuals based on cased assignment: home/community supports, companionship, respite care, homemaking, chores, behavior plan implementation, communication support, volunteer support, and communication strategies · Reinforce targeted outcomes through instruction, transfer, and engagement · Document services and outcomes accurately using the EVV app (must use app for documenting) · Maintain professional conduct and timely communication with supervisors and families involved in care · Respond promptly to updates in treatment plans or goals from the care team · Report changes in participant needs or concerns to the supervisor · Attend required trainings · Participate in team meetings related to assigned individuals · Demonstrate reliability and punctuality for all scheduled shifts Requirements · High school diploma or GED preferred · Minimum 1 year experience supporting individuals with physical limitations · Ability to pass background checks and complete ODP training · Strong communication and problem-solving skills · Have a functional smart phone to access the EVV app for documentation · Current Driver’s License, insurance and registered vehicle for use · Good organizational and communication skills. · Proof of eligibility to work in the United States, if applicable. · Preferably have access to a vehicle that can fit mobility devices such as walkers, wheelchairs etc,. Preferred Skills · Experience with IDD & Autism diagnosis · Familiarity with mobility devices and safe transfer techniques · Familiarity with ODP waiver services (Companion, In-Home & Community Support, CPS) · Trauma-informed and person-centered care · Cultural competence and scheduling flexibility · Experience with medical equipment and accessibility adaptations · Knowledge of positioning strategies and care handling someone with a physical limitation · Ability to support individuals with dual diagnoses (physical and developmental Benefits Medical Vision Dental PTO Mileage Reimbursement Training Stipend Working Advantage Discounts

Posted 30+ days ago

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Beautiful Minds GroupAkron, Ohio

$16 - $18 / hour

About the Role Beautiful Minds Group is seeking dedicated and compassionate Direct Support Professionals (DSPs) with experience supporting youth and adolescents who have developmental disabilities, mental health challenges, or behavioral needs. This position provides Homemaker/Personal Care (HPC) services for young individuals under ODJFS oversight who require consistent, trauma-informed, and safety-focused support. The ideal candidate will be patient, grounded, and skilled in de-escalation, redirection, and structured engagement. Experience working with behavioral youth clients is highly desired. Key Responsibilities Provide daily care, supervision, and behavioral support in the home and community settings Implement the Individual Service Plan (ISP) and Behavioral Support Plan (BSP) Utilize trauma-informed and person-centered care strategies Support the client in developing positive coping skills and daily routines Maintain accurate and timely documentation through approved agency systems Monitor and respond to elopement, aggression, or self-injurious behaviors using approved de-escalation techniques Collaborate with the site and case manager, guardian, and ODJFS team to ensure safety and progress Qualifications High School Diploma or GED (required) 2+ years experience working with youth in behavioral health, residential, or crisis settings (preferred) Experience in ODJFS, DODD, or group home environments strongly preferred Completion or willingness to complete Trauma-Informed Care, CPI, TCI, or MANDT training Must pass a BCI/FBI background check and be registry-clearable under OAC 5123-2-02 Valid driver’s license, reliable transportation, and current auto insurance Why Join Beautiful Minds Group Competitive pay Paid training and professional development in trauma-informed support and crisis response Supportive team culture focused on staff safety and well-being Growth opportunities into Lead DSP and Site Manager roles Commitment to empowering both clients and staff through compassion, structure, and consistency Compensation: $16.00 - $18.00 per hour About Beautiful Minds Group Beautiful Minds Group was founded in Akron, Ohio in 2020 by brothers, Jibreel and Nadir Hazly. Growing up, the brothers helped raised their youngest brother who was diagnosed with autism at the age of three. Being raised close in age and in the same household taught Jibreel and Nadir exactly what people with disabilities go through in all facets of life, which inspired them to help others facing similar challenges in their community. (CEO) Jibreel Hazly is a college graduate and former professional football player. While in college he would return home during break and work with his youngest brother as well as other clients in his community. Jibreel and his brother, (COO) Nadir Hazly recognized opportunity to improve the quality of care, which would make a difference in their community. Beautiful Minds Group has grown to become a highly recognized and respected Home Health company in multiple counties in Ohio such as Portage, Summit, and Cuyahoga Falls to just name a few. We know our quality of work, and attention to detail is second to none and always go the extra mile for our clients. We warmly welcome you to apply to Beautiful Minds Group, "Where Different is Beautiful".

Posted 1 week ago

Access Services logo
Access ServicesMalvern, PA

$17 - $22 / hour

Access Services is seeking a Behavior Support "Enhanced" DSP (Direct Support Professional) to join our In Home Supports team in Malvern, PA! This enhanced case has a schedule of Monday-Friday 9:00AM-4:00PM. The ideal candidate will be confident and comfortable with behaviors. The individual being served can be hands-on and responds well to support professionals who demonstrate a consistent, predictable, and strong presence, so they feel safe. If you are not qualified for our "Enhanced" DSP role, we have DSP openings throughout the surrounding areas you may be qualified for. ` As a Direct Support Professional, you will have the opportunity to provide supports to adults with developmental disabilities/Autism who desire to continue living in a home environment for as long as possible. Your daily actions as a Direct Support Professional will enable each individual to flourish in their desired home context, maintain or increase their independence, and live their best lives. Your goal is to provide the highest quality care for each individual. Key Responsibilities of the DSP: Direct Support Professionals will assist individuals with developmental intellectual disabilities in the region where you serve. You will provide creative support through a variety of tasks and activities both in their homes and in the community. You may provide direct services to individuals in their own homes or in their natural family homes. Direct Support Professionals will provide support as outlined in the individual’s plan of care utilizing approved interventions. This includes safe crisis management techniques, emotional support, and positive reinforcement. Direct Support Professionals will maintain appropriate case notes for the individuals served. Direct Support Professionals will engage in supervision, training, and professional development. Requirements Candidates must meet all qualifying and ongoing job criteria including background checks, physical examination results, and clearances. Enhanced DSP candidates must meet one of the three following criteria: A Bachelor’s Degree in Psychology, Education, Special Education, Counseling, Social Work or Gerontology. OR, High School Diploma/GED equivalency will be accepted with one year (equaling at least 1000 hours) of experience as a Direct Support Professional. Candidates will then be required to complete NADD Certification with the support of Access Services. This will require 2 letters of reference: one from a client or family and one from a supervisor. OR, other accepted degree/certifications (current or active): NADD Competency Based Clinical Certification, NADD Competency-Based Dual Diagnosis Certification, or NADD Competency-Based Direct-Support Professional Certification. Registered Behavior Technician. Certified Nursing Assistant. Board Certified Assistant Behavior Analyst. Driving Requirements: A valid driver's license, and access to a reliable vehicle during work hours. A U.S. driver’s license for at least two years (not including time with a permit). Must be listed as a driver on a valid auto insurance policy. Knowledge, Skills, and Abilities: Creative problem solving and strong interpersonal skills. Ability to teach basic daily living skills. Ability and willingness to provide personal care. Knowledge of basic family dynamics. Ability to establish effective working relationships with individuals, their families, case managers and the general public. Ability to express ideas clearly with the individual and family. Ability to express idea’s verbally and document clear and precise outcomes as documented in the PSP. Demonstrated commitment and sensitivity to the family atmosphere. Commitment to Resident Rights and individuality of the person being served. Ability to manage time and work independently within provided guidelines. Skills acquired from training on autism spectrum disorders, experience in managing medical needs, or behavior management. Proficiency in, or ability to learn and use, workplace applications, platforms and technologies. Essential Working Conditions/Physical Demands: Work in program sites and the community routinely providing direct care and support with individual(s). Stand, sit or run by self, or to provide proper care and supervision with an individual. Able to move and stay with an individual to keep them safe, both in home environment and community, both at near and far distances, even when an individual may struggle to meet identified expectations. Able to assist an individual who has fallen, regardless of weight or size. Walk, climb stairs by self, or to provide direct care ensuring individual’s safety, or to complete household and community tasks. Perform household tasks or tasks within the community such as laundry, cleaning, completing meal routines, shopping or dining out and, at the same time, ensuring individual’s safety and proper direct care and compliance with ISP. Benefits Compensation and schedule: The base rate for the Enhanced Direct Support Professional position starts at $17/hour with an additional $5/hour incentive rate for a starting rate of $22/hour for enhanced case shifts. Increases to the base rate are based on education and experience. The enhanced rate position is available based on program openings. Currently, this position has availability for the following schedule: Monday, Tuesday, Wednesday, Thursday, and Friday, 9:00AM-4:00PM. We are open to full or part-time staff filling the above shifts. All employees receive the following benefits: Mileage Reimbursement, paid travel time between worksites Employee Assistance Program (EAP) Referral Bonuses Ongoing Training Discounts on various services, perks with local Credit Unions, college tuition discounts If working 20 hours or more, benefits also include: Paid Time Off, Tuition reimbursement, 401k match. If working 30+ hours per week, benefits also include: Health, Vision, Rx, & Dental insurances 401k match, Tuition Reimbursement and college tuition discounts 20 Days Paid Time Off plus additional time with continued service. Paid Holiday Time. Catastrophic Sick Leave (CSL) Company Paid Life Insurance, Short & Long Term Disability Access Services is an Equal Opportunity Employer. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be constructed as an exhaustive list of all responsibilities, duties, and skills required and do not restrict management’s rights to assign or reassign duties and responsibilities to this position at any time.

Posted 30+ days ago

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GCI IncChantilly, VA
GCI embodies excellence, integrity and professionalism. The employees supporting our customers deliver unique, high-value mission solutions while effectively leverage the technological expertise of our valued workforce to meet critical mission requirements in the areas of Data Analytics and Software Development, Engineering, Targeting and Analysis, Operations, Training, and Cyber Operations. We maximize opportunities for success by building and maintaining trusted and reliable partnerships with our customers and industry. At GCI, we solve the hard problems. As an Intel Ops Support, a typical day will include the following duties: Description GCI is seeking an experienced account to support our cyber sector with keen analytical skills. The position including creation of accounting reports and review of associated data managed and delivered on a quarterly cycle. A successful applicant will have international business experience and understand both banking financials and be able to read an analyze policy and regulation to ensure financial compliance. This position will require maintaining records and files to support any possible audits of the system. Required Skills: At least 7 years of appropriate accounting experience Ability to reconcile complex statements Understanding of global finance and banking Key Skills: Demonstrated experience in international banking Demonstrated customer experience with finance Education Requirement BA/BS (or equivalent experience) Experience Requirement 8-10 years of experience Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Posted 30+ days ago

DMOS Orthopaedic Centers logo
DMOS Orthopaedic CentersWest Des Moines, Iowa
Are you passionate about problem-solving and eager to make a real difference in healthcare? We’re seeking an Electronic Health Systems Support Tech who thrives on tackling challenging provider and end user requests within our EMR/EHR system, as well as supporting incoming general IT ticket requests. This is an outstanding opportunity for a motivated individual who loves digging deep, analyzing root causes, and continuously improving processes. If you're obsessed with refining systems and want to become a super user in a health system that directly impacts patient lives, this role is tailor-made for you. Join us and be part of a team dedicated to enhancing healthcare through innovative IT solutions and relentless pursuit of excellence! As an Electronic Health Systems Support Tech, you will be part of a small and mighty IT team solely focused providing support to end users. You will work 8AM to 5PM. IT team members rotate the off hours coverage concerns remotely over the weekend and holidays as needed. You will work alongside medical and administrative teams focused on improving great patient experience. You are passionate about problem-solving and eager to make a difference in healthcare. You thrive on tackling challenging end user requests within our EMR/EHR system, as well as supporting incoming IT ticket requests. You will have the opportunity to dig into problems, analyze root causes, and work to continuously improve processes. You are obsessed with refining systems and want to become a super user in a health system that directly impacts patient lives. If you have worked as in a clinic and understand the flow of patient care, even better! Here is what you can expect: Acting as the employee and provider's guide to reliable help when addressing IT related issues. Being on your feet when working in clinic. Reviewing necessary adjustments before releasing or communicating changes to the DMOs team. Articulating concerns to the support of the EHR/EMR system to the vendor and touch base on updates. Reaching, stooping, and walking to help with hardware issues could be required. Working with a small close knit team of working professionals who you can rely on to support our doctors, staff and patients so we have outstanding outcomes. What we are looking for: IT Related: Degree or years of experience in healthcare systems applications or IT specialist role; IT Related certifications or Electronic Health/Medical Records Certifications or experience Calm. Ability to communicate calmly and provide reassurance to team members. Curiosity. Demonstrated ability to practice the art if listening, asking clarifying questions and avoiding interrupting others. Independent Work: Ability to stay focused and ask for help when needed. Why DMOS? Reliable schedule Friendly, fun and dedicated peers Outstanding 401(k) and profit sharing program (DMOS puts money aside for qualified individuals even if staff does not contribute) Innovative and cost effective healthcare 6 paid holidays and up to 22 accrual PTO days a year Working at Central Iowa's longest standing private orthopaedic practices (70 years in 2025)! Apply today by viewing our opportunities on the https://www.dmos.com/about/careers page. Qualified candidates will hear from our LIVE recruiting team within 2 business days of a completed application to start the selection process.

Posted 2 weeks ago

Boeing logo
BoeingOklahoma City, Oklahoma
Support Engineering Data Specialist (Support Engineering Data) Company: The Boeing Company Boeing Global Services BGS is seeking a Support Engineering Data Specialist (Support Engineering Data) to provide support for Oklahoma City, OK. The candidate selected for this Support Engineering Data Specialist position will work within the Engineering Capability team to support Maintenance Engineering activities across multiple programs. This position will work collaboratively with Boeing employees and contractors to fulfill the Support Engineering Data Specialist contractual requirements. This position is expected to be 100% onsite. The selected candidate will be required to work onsite at the Oklahoma City, OK facility. Position Responsibilities: Supports and develops all publication elements for all levels of maintenance for a new or fielded major equipment system or multiple sub systems. Collects, researches, and analyzes source data. Identifies source data inaccuracies and takes corrective action. Supports developing technical publication project plans, budget and baseline schedules. Conducts peer reviews of completed publication elements. Participate in customer technical and program reviews. Security Clearance: This position requires the ability to obtain a US Security Clearance for which the US Government requires US Citizenship. An interim and/or final U.S. secret clearance Post Start is required. Basic Qualifications (Required Skills/Experience): 4 years' experience in aircraft general maintenance Proficiency with authoring tools such as Microsoft Word and Adobe Acrobat; familiarity with FrameMaker, Arbortext/Editor, or similar structured authoring tools Ability to read and interpret engineering drawings, wiring diagrams, schematics, and parts lists. Good verbal and written communication; ability to work with engineers, subject-matter experts, and illustrators. Time management, ability to meet deadlines, and strong organization skills. Teamwork and ability to follow established processes and checklists. Preferred Qualifications (Desired Skills/Experience): Jet Engine Experience Hydraulic Technician experience Education/experience: Education/experience typically acquired through advanced technical education (e.g. Bachelor) and typically 2 or more years' related work experience or an equivalent combination of technical education and experience (e.g. Master, 6 year's related work experience, etc.). Relocation: This position does not offer relocation. Candidates must live in the immediate area or relocate at their own expense. Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria are met as outlined in our policies. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and several programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary Pay Range - Level 2: 60,350 – 81,65 Language Requirements: Not Applicable Education: Not Applicable Relocation: Relocation assistance is not a negotiable benefit for this position. Export Control Requirement: This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee. Safety Sensitive: This is not a Safety Sensitive Position. Security Clearance: This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required. Visa Sponsorship: Employer will not sponsor applicants for employment visa status. Contingent Upon Award Program This position is not contingent upon program award Shift: Shift 1 (United States of America) Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. EEO is the law Boeing EEO Policy Request an Accommodation Applicant Privacy Boeing Participates in E – Verify E-Verify (English) E-Verify (Spanish) Right to Work Statement Right to Work (English) Right to Work (Spanish)

Posted 1 week ago

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CHR CareerNorwich, Connecticut

$20+ / hour

A career can mean different things at different workplaces. Apply now to see what it means to us and what it's like to work somewhere your voice is heard, your wellness is a priority, and your success matters. JOB TITLE: Parent Support Specialist EMPLOYMENT TYPE: Full-Time, 40 hours/week SCHEDULED HOURS: Monday-Friday, day shift (two evenings possible until 8pm) PROGRAM/LOCATION: Parenting Support Services - Norwich, CT-Community -based PC#: 2210 ABOUT THE PROGRAM: Parenting Support Services PSS provides 8-10 sessions in-home, with an evidence-based curriculum. It involves a thorough assessment of parent-child interactions, the application of intervention skills to a broad range of child/teen target behaviors, and the use of relationship enhancement strategies, to promote parental autonomy. Most parents completing the program significantly reduce their use of corporal punishment and other coercive parenting strategies, while building a more positive relationship with their child. ABOUT THE POSITION: Parent Support Specialist Position Highlights The perfect mix of autonomy and team solidarity to support your day-to-day work. Team meetings and weekly supervision focused on collaboration and professional growth. Some schedule flexibility based on client availability. Connect with clients in the community at their home, or community settings- Everyday is a new experience! Opportunity to facilitate parenting groups as well as individual client sessions. Mileage reimbursement Build relationships with clients that have a lasting impact on their lives. Duties & Responsibilities Carries an average caseload of 10 families receiving intervention, and average 4 months maximum length of service per family. Completes PSS initial Assessment within the first 2 visits and other model specific assessments per model requirements. Provide Level 4 Standard Triple P and Level 4 Teen Triple P curriculum interventions per model fidelity lasting 10-16 sessions of 1-2 hours per session. Provide Circle of Security Parenting intervention lasting 10-16 sessions of 1-2 hours per session or if provided as a group lasting 8-10 sessions. Provide case management services consistent with the Wraparound philosophy by assisting the family with identifying and prioritizing family needs, navigating and using community resources, creating a family budget, selecting and providing substitute caregivers, linking to traditional and non-traditional services and support systems, and identifying and using public and/or alternative transportation methods. Provide crisis planning to anticipate potential crisis situations and assistance. Collaboration with the DCF worker by maintaining frequent contact for open DCF cases regarding the family’s progress. Attend Permanency Team meetings held for any in-home or out-of home cases. Participate in supervision and peer support meetings as required by the model. Works a flexible schedule that meets the needs of the caregivers and includes evening and weekend hours as needed. Demonstrates competency in age-related or specialty issues and developmental needs for each population served. Additional duties as assigned. QUALIFICATIONS : Education: BA in human services or a related field is preferred. A bachelor’s degree in a Human Services related field preferred. Candidates with an associate’s degree plus an extra two years’ experience in a related field or candidates with a High School diploma with a minimum of 4 years’ extra experience in related field will be considered with an approved waiver from the funder. Experience: Direct experience working with children and families. Preference will be given to individuals who have done home based work with families. Licensure/Certification/Registration: None Training: Preference will be given to individuals who are already trained in Triple P and/or Circle of Security Why Join CHR? 🏆 Award-Winning Workplace: Proudly recognized as a Top Workplace for 12 consecutive years! 🕒 Generous Time Off: Enjoy ample paid time off, including a special day off for your birthday! 💰 Retirement Savings: Benefit from contributions to your 403b Retirement Plan. 🏥 Comprehensive Insurance: Competitive premiums with added discounts on pet, auto, and home insurance! 🎓 Education & Tuition Support: Tuition reimbursement and professional development programs. Student loan repayment assistance (Public Service Loan Forgiveness, Nurse Corps, NHSC/HRSA at select sites). Exclusive tuition discounts for CHR employees at several local colleges/universities. 📚 Career Development: FREE robust training curriculum, featuring our brand-new Clinical Training Series for interactive learning, practical skill enhancement, and professional growth! Clinical supervision and/or mentoring available at many programs. Internal career fairs: connect with recruiters to discuss your career aspirations and the various opportunities available within our over 80 programs statewide. 💪 Wellness Program: Annual wellness stipend. FREE 24/7 confidential counseling sessions and a FREE premium subscription to the Calm app, for employees and their families. Fun activities like virtual bring-your-pet-to-work lunches, weekly yoga, coloring contests, employee appreciation events, and more! 🎤 Employee Involvement: Participate in leadership luncheons with our CEO and various agency committees! 📢 Stay Informed: Weekly video updates from our CEO and monthly newsletters to keep you in the loop. 🌟 And So Much More: Many benefits are available to all staff, regardless of the hours worked, with some subject to eligibility. Join us at CHR and be part of an exciting, supportive, and dynamic workplace where your growth and well-being are our top priorities! COMPENSATION* : $20.00/hr minimum, and up commensurate upon experience *Actual rates are determined at the time of offer and are based off of relevant experience, as well as adherence to our internal equity policy. Many of our positions offer program/location differentials and/or sign-on incentives. (Please note, for part-time positions this range would be pro-rated based on hours worked) CHR is an equal opportunity employer, and we encourage all to apply. Take the first step to a meaningful career and apply to CHR today!

Posted 30+ days ago

Core Services Group logo
Core Services GroupDahlgren, Virginia

$80,000 - $135,000 / year

Role Overview: Core Services Group is seeking a Mid-Level Operations Support - Electro-Magnetic Warfare and Electronic Warfare (EMW / EW) Fleet Reach Back Support for the Commander, Naval Surface and Mine Warfighting Development Center (SMWDC). In this role, you will provide tactical and operational expertise to enhance the readiness and effectiveness of the Surface Force across multiple warfare domains. Required Qualifications: Minimum 10 years of military experience At least 8 of those years in Electro-Magnetic and Electronic Warfare Strike Group, Fleet, Major Training Command, Systems Testing Command, or similar military organization planning experience Experience in the following: Navy Combat Systems development Rapid Capability Development process Review and Collaboration on Navy Technical Documentation Navy T&E process Qualitative and quantitative assessment methods to support war-fighting readiness, capabilities, and capacity evaluations Microsoft Office suite of programs (Access, Excel, Power Point, Project and Word) Key Responsibilities: Strong analytical skills to assess and improve tactical training and operational strategies Excellent communication and collaboration abilities for interfacing with Navy leadership and cross-functional teams Security Clearance : Possess current SECRET Security Clearance with TS/SCI eligibility. This position is contingent upon successful contract proposal submission and award. Compensation: $80,000.00 - $135,000.00 per year Overview A Service Disabled Veteran Owned Small Business, Core Services Group was founded in response to an emergent need for robust analytical evaluation of Navy tactical airborne electronic countermeasures systems. Core Services Group combines Naval and Joint Operational Expertise with the rigorous systems engineering methodologies of the Naval Aviation, Nuclear Power and Operational Evaluation communities to deliver quality and extremely cost effective analytical solutions to the Fleet and Systems Commands. Website http://www.coreservicesgroup.biz/ Industry Defense and Space Manufacturing Company size 11-50 employees Includes members with current employer listed as Core Services Group, Inc., including part-time roles. Headquarters Virginia Beach, VA Founded 2009 Specialties Systems Engineering, Program Management, Operational test and evaluation design and analysis, Operational Support, Readiness Analysis & Reporting, and Doctrine Development

Posted 1 week ago

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TP ICAP Group Plc.New York, NY

$95,000 - $100,000 / year

Group Overview: The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform. The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist. Liquidnet Liquidnet is a leading technology-driven, agency execution specialist that intelligently connects the world's investors to the world's investments. Role Overview: Liquidnet Americas is looking for a mid-level 'Front Office Support' representative to provide top level service to our business and customer base. The role requires an organized and motivated self-starter with an intuitively high-level of customer service, technical expertise to support an expanding business and experience in a similar-sized support operation within a bank, brokerage, or trading platform. Located within the front office and facing-off directly to traders, sales reps, quants, quant developers, the candidate must be comfortable translating business requests into the appropriate technical actions or changes, which will require a solid understanding of common equity algorithms and workflows. The successful candidate will thrive in a complex technical environment that is undergoing significant change and actively contribute to the supportability enhancements of the system using prior experience and ideas. This will utilize a strong technical skillet (FIX, Linux, database (SQL, or Oracle), and network troubleshooting) and a positive 'can do' attitude. Role Responsibilities: Provide daily application support and troubleshooting for clients and internal trade desks using proprietary tools, escalating issues to development teams as necessary. Address client customization requests within algorithmic trading systems and ATS platforms. Analyze and resolve issues related to order routing, trade flow, and post-trade processes. Manage team communication channels, queues, and mailboxes to ensure timely and prioritized action on requests. Adhere to incident and problem management procedures, analyzing trends and patterns. Assist in product testing and project-related tasks. Work within a shift Rota to provide support coverage for the Americas from 7 AM to 6 PM. Contribute to the 'follow the sun' support model by collaborating with global teams in APAC and EMEA for pre-market health checks. Conduct regional start-of-day health checks to ensure platform processes are operational and all members are connected. Occasionally work weekends for major upgrades or out-of-hours testing. Experience / Competencies: Essential: At least 3 years hands-on support experience within a financial institution (buy-side, sell-side, venue/platform provider) Solid application support experience within a Linux environment Excellent working knowledge of the FIX protocol Strong understanding of US/Canadian Equity market structure, mechanics and electronic trading flows Ability to convey expected behaviour of industry-standard algorithms (VWAP, TWAP, IS, POV etc) Automation and scripting experience Proven experience of MSSQL, Oracle and Sybase database environments, including complex query-writing Proven experience of supporting Windows Server environments Experience in troubleshooting network problems: i.e. firewall and routing problems Desirable: Automation and scripting experience (PERL, Python, Powershell, Bash etc) Knowledge of DevOps principles and workflows, including collaboration with Development teams Experience with automation tools (Ansible, Puppet etc) Proven experience in managing cloud-based infrastructure and services, including AWS, Azure, or Google Cloud Platform Hands-on experience with containerization technologies like Docker and orchestration platforms like Kubernetes Exposure to client/venue technical FIX onboarding. Experience supporting message-based architecture (Solace, Tibco, MQ etc) Experience with industry-standard monitoring tools (ITRS, Prometheus or similar) Working knowledge of at least one buy-side or sell-side Order Management System. Understanding of common industry algorithms (VWAP, TWAP, IS, POV etc) Familiarity with industry-standard monitoring tools (e.g., ITRS). ServiceNow, Control-M and Elastic (ELK stack) familiarity Experience with Site Reliability Engineering (SRE) practices, including monitoring, incident response, and post-mortem analysis Person Specification: Ideal for someone who thrives under pressure in a front-office support role, supporting business growth and enhancing support functions. Motivated self-starter with a strong sense of ownership. Analytical, disciplined problem-solver. Driven by customer satisfaction and support excellence. Strong organizational skills. Capable of communicating confidently with stakeholders at all levels, including technical teams, clients, traders, quants, and executives. Committed to adhering to Service Level Agreements (SLAs) and minimizing Mean Time to Resolve (MTTR). Team-oriented with a willingness to participate in new projects and assist other departments. Demonstrates core business values through day-to-day work ethic. Flexible regarding working hours. Role Band & Level: Professional, 4 Annual Salary: $95,000-$100,000 #LI-Onsite #LI-ASO Not The Perfect Fit? Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us. Company Statement We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. Location USA - 200 Vesey Street - New York, NY

Posted 30+ days ago

Lockheed Martin Corporation logo
Lockheed Martin CorporationBeaufort, SC
Description:WHO WE ARE Lockheed Martin is a global leader in aerospace, defense, and technology solutions, dedicated to pushing the boundaries of innovation and shaping the future of the industry. With a rich legacy of excellence and a commitment to delivering advanced capabilities to our customers, we are proud to be at the forefront of cutting-edge technology and engineering. WHAT WE'RE DOING At Lockheed Martin, we're revolutionizing the aerospace and defense sector through groundbreaking technology, advanced manufacturing processes, and a world-class team of professionals. Our mission-driven approach and unwavering dedication to excellence ensure that we continue to deliver superior products and solutions to our customers around the world. THE WORK Seeking candidates to fill the position of F-35 Support Equipment (SE) Field Support Representative (FSR) directly supporting the US Marine Corps, at MCAS Beaufort, South Carolina. The SE FSR provides technical guidance and logistics support for a broad range of F-35 Ground Support Equipment (GSE). Supports the organizational (unit) level tenant squadron technicians, military personnel and GSE mechanics (where applicable). Advises internal and external customers on installation, adaptation, configuration or enhancement of company technical products, programs and systems. Provides expertise for resolving technical problems and troubleshooting products to customer satisfaction. Provides support equipment familiarization to customers on full spectrum of F-35 SE product line. Work will be done at customer site and/or government bases. Uses engineering data to determine correct equipment configuration and to identify or help define design deficiencies that limit equipment utility in the customer's environment. Consults with GSE equipment managers, engineers, reliability engineering and suppliers to resolve customer equipment issues involving safety, usability, reliability and availability. Collects, archives and submits GSE readiness status. Identifies reliability and maintainability issues that affect readiness trends. Job may require flexible work schedule to provide coverage for on-site customer requirements, to include possibility of weekend work requirements. Successful candidate will serve as the SE FSR at MCAS Beaufort, South Carolina, focused on the support and sustainment of F-35 Program SE in use at this location. Candidates be advised: this position operates in direct support of a deployable F-35 fighter squadron. Employee in this role may be required to deploy with the customer on peacetime and wartime military operations for defined and potentially undefined durations, and may be required to obtain and maintain customer required deployment readiness qualifications leading up to potential deployments. WHO YOU ARE You are a dynamic and results-oriented professional with a passion for driving operational excellence and optimizing production processes. You thrive in a fast-paced environment and are adept at managing complex projects while maintaining a high level of accuracy and attention to detail. Your strong analytical skills, coupled with your ability to communicate effectively and collaborate across departments, make you an invaluable asset to our team. WHY JOIN US Opportunity for Impact: Join a team that is at the forefront of innovation in the aerospace and defense industry and make a significant impact on the success of our organization. Professional Development: Take advantage of unparalleled opportunities for growth and advancement within Lockheed Martin, with access to world-class training and development programs. Collaborative Culture: Work alongside some of the brightest minds in the industry who share your passion for excellence and who are committed to supporting each other's success. Competitive Benefits: Enjoy a comprehensive benefits package, including health insurance, retirement plans, and paid time off, as well as Basic Qualifications: Aerospace Ground Support Equipment (GSE) maintenance experience or commensurate related experience. Proficient in industry standard maintenance practices. Good Communication & Verbal skills Proficient using MS Office Software including; Excel, Access, PowerPoint, Word & Outlook. Experience troubleshooting, using engineering drawings and technical data to maintain equipment. Capable of working in hazardous flight line environment. Capable of frequently lifting and / or pushing equipment in excess of 50lbs Knowledge of industrial and aircraft maintenance safety standards. Candidate must have final Secret clearance Desired Skills: Support Equipment (SE) data management experience Military flight-line maintenance experience Support Equipment / AGE / GSE maintenance experience Familiarity with DoD maintenance manuals Experience with military standard maintenance practices. Professional focused on mission success Experience in location supporting aircraft manufacturing operations Security Clearance Statement: This position requires a government security clearance, you must be a US Citizen for consideration. Clearance Level: Secret Other Important Information You Should Know Expression of Interest: By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings. Ability to Work Remotely: Onsite Full-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility. Work Schedules: Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits. Schedule for this Position: Non- standard 40 hour work week as assigned by leader Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics. The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration. Join us at Lockheed Martin, where your mission is ours. Our customers tackle the hardest missions. Those that demand extraordinary amounts of courage, resilience and precision. They're dangerous. Critical. Sometimes they even provide an opportunity to change the world and save lives. Those are the missions we care about. As a leading technology innovation company, Lockheed Martin's vast team works with partners around the world to bring proven performance to our customers' toughest challenges. Lockheed Martin has employees based in many states throughout the U.S., and Internationally, with business locations in many nations and territories. Experience Level: Experienced Professional Business Unit: RMS Relocation Available: Possible Career Area: Product Support Type: Full-Time Shift: First

Posted 1 week ago

Boeing logo
BoeingOklahoma City, Oklahoma

$72,000 - $88,000 / year

Product Support Engineer (Customer Support) Company: The Boeing Company Position Overview Boeing is seeking a highly motivated and detail-oriented Product Support Engineer to join our Diminishing Manufacturing Sources and Material Shortages (DMSMS) and obsolescence management group in Oklahoma City, OK . This position will focus on supporting Bombers and Military Commercial Derivative modification and sustainment contracts. The successful candidate will play a critical role in ensuring the continued operational effectiveness of our military platforms by managing DMSMS challenges and developing effective resolution strategies. PLEASE NOTE THERE ARE TWO POSITIONS CURRENTLY OPEN. THIS ONE REQUIRES 2+ YEARS OF EXPERIENCE AND THE OTHER REQUIRES 5+ YEARS OF EXPERIENCE. THAT JOB ID IS JR2025472213 . PLEASE APPLY TO WHATS MOST APPROPRIATE. Key Responsibilities Establishment of DMSMS Programs: Develop and implement comprehensive DMSMS programs to proactively address potential obsolescence issues within the product lifecycle. Data Gathering and Analysis: Collect and analyze engineering data to perform thorough DMSMS assessments, ensuring accurate identification of potential risks and issues. Risk Identification: Identify DMSMS risks and issues that may impact the sustainment and modification of military platforms, providing timely insights to stakeholders. Impact Evaluation: Evaluate the potential impact of identified DMSMS risks and issues on program performance, cost, and schedule. Resolution Development: Formulate DMSMS resolution recommendations and create actionable roadmaps to mitigate risks and ensure continuity of supply. Minimum Qualifications Education: Bachelor’s degree in Engineering or a related field from an accredited institution. Experience: 2+ years of experience in product support, engineering, or a related field, with a focus on DMSMS and obsolescence management preferred. Technical Skills: Strong analytical skills with the ability to interpret complex engineering data and make informed decisions. Communication: Excellent verbal and written communication skills, with the ability to effectively collaborate with cross-functional teams and present findings to stakeholders. Problem-Solving: Demonstrated ability to identify problems, develop solutions, and implement changes in a fast-paced environment. Preferred Qualifications Experience with military aircraft systems, particularly Bombers and Military Commercial Derivative platforms. Familiarity with DMSMS management tools and methodologies. Knowledge of supply chain management and logistics principles. Typical Education & Experience: Education/experience typically acquired through advanced technical education from an accredited course of study in engineering, computer science, mathematics, physics or chemistry (e.g. Bachelor) and typically 5 or more years' related work experience or an equivalent combination of technical education and experience (e.g. PhD, Master+3 years' related work experience). In the USA, ABET accreditation is the preferred, although not required, accreditation standard. Relocation: Relocation assistance is NOT an added benefit for this position. Candidates would need to be local or relocate to the area at their own expence. Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. General: All information provided will be checked and may be verified. Please apply ASAP for this role as recruitment may commence before the end date. Pay Transparency & Total Rewards: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Salaries are based upon candidate experience and qualifications, as well as market and business considerations. Summary Pay Range for Mid-Level: $72,000 - $88,000 Language Requirements: Not Applicable Education: Bachelor's Degree or Equivalent Relocation: Relocation assistance is not a negotiable benefit for this position. Export Control Requirement: This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee. Safety Sensitive: This is a safety-sensitive position and is subject to random drug testing. Security Clearance: This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim U.S. Secret Clearance Pre-Start and final U.S. Secret Clearance Post-Start is required. Visa Sponsorship: Employer will not sponsor applicants for employment visa status. Contingent Upon Award Program This position is not contingent upon program award Shift: Shift 1 (United States of America) Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. EEO is the law Boeing EEO Policy Request an Accommodation Applicant Privacy Boeing Participates in E – Verify E-Verify (English) E-Verify (Spanish) Right to Work Statement Right to Work (English) Right to Work (Spanish)

Posted 1 week ago

W logo
Waypoint MaineNorth Berwick, ME
Company Overview Waypoint is a nonprofit organization with a mission to support and empower children and adults with intellectual and other disabilities to reach their fullest potential. Position Overview The role of the Direct Support Professional (DSP) is to support members within Waypoint to be connected to others by modeling healthy relationships, engaging in effective communication and supporting independence. This will be achieved through improving skills, promoting self-determination, encouraging personally satisfying lifestyles and fostering growth to the greatest extent possible. The DSP will be responsible for maintaining a safe and supportive environment for members while ensuring that members are treated with dignity and respect. The DSP will support the interests, culture, and needs of the people we serve, and promote respectful interaction with all individuals. The DSP will work successfully within a team as well as professionally represent Waypoint, in the community supporting individuals, with parents and guardians and within each member’s residence or program. The DSP will exemplify professional values, ethics, responsibility, and confidentiality. Responsibilities · Develop a rapport with residents and cultivate a safe and supportive relationship · Provide support and guidance for members during skills building activities · Implement individual treatment plans and positive support plans for members · Encourage self-help skill building by supporting members with daily living activities including preparing meals, maintaining a clean and healthy environment and assisting with personal hygiene · Mentor healthy eating choices, activities that enhances or physical fitness, and overall health and wellness choices · Transport residents in approved vehicles as activities and/or medical appointments require · Exercise sound judgment to ensure the safety and welfare of members. Notify House Manager of any situation developing or occurring in the home which could have a negative impact on the home’s operation or member’s welfare and safety · Respect each member’s right to privacy and confidentiality · Ensure that all medications are passed in a safe manner · Manage member funds by accurately recording expenditures · Understand and comply with licensing requirements, MaineCare requirements, Person-Centered Planning requirements and all of Waypoint’s policies and procedures. · Collect accurate and timely data including updates to member ISP progress notes, treatment plans, and positive support plans daily, or more often, as outlined in the plan and as required to track progress towards established goals, objectives, and outcomes. · Follow work schedule, demonstrate consistent attendance, and accurately record hours worked. · Follow mandated reporter guidelines regarding reportable events. · Manage agency funds by accurately recording program expenditures as required. · Develop and maintain cooperative and professional relationships with all staff while demonstrating a willingness to resolve conflicts quickly and completely. · Operate as part of a team, maintaining a willingness to accept direction, constructive feedback and information from the House Manager and team. · Maintain all required certifications for the Direct Support Professional position. · Attend and participate in all required staff meetings and trainings. · Demonstrate flexibility and willingness to assist in all residential settings as needed. · Ensure a clean and orderly residence or program site, while implementing all cleaning routines and checklists. Independently initiate household maintenance and upkeep as necessary. · Follow all agency safety standards and procedures. · Alert House Manager to safety and/or maintenance needs by following the internal protocols regarding the Maintenance Department. · Follow all transportation policies including identifying any maintenance concerns with vehicles. · Other duties as assigned. Requirements Competencies / Skills / Abilities · Position experience not required, but must have the desire to work with, learn about, and support individuals with intellectual and other complex disabilities. · A willingness to implement positive behavior support and structured activities. · Excellent communication with members, families, coworkers and other professionals. Education/Experience · Hight School Diploma or GED · Must become DSP, CRMA and Safety Care certified as a primary responsibility of the DSP position · Must have a valid driver’s license from state of residence and clean driving record. · Must be proficient in speaking, reading and writing English. · The ability to learn beginner level Information Technology skills. Physical · Normal degree of flexibility, and ability to raise hands above head. · Ability to stand, walk, run, shuffle, and stoop for several minutes. · Ability to kneel on one and two knees, and then stand up. · Ability to bend 45 degrees at the trunk, and twist to either side. · Ability to grasp firmly. · Ability to push and pull personal care equipment, and lift up to 50 pounds independently, using safe body mechanics. · Ability to implement Safety Care techniques to escort and/or establish member safety in an emergency and/or per the support plan. Benefits Medical, Dental, Vision Insurance Retirement Plan Paid Time Off Paid Holidays Employer Paid Short Term Disability Employer Paid Life Insurance and AD&D Critical Illness and Accident Insurance Flexible Spending Accounts

Posted 4 days ago

Evergy logo

Systems Support Analyst - CIS Support

EvergyWichita, KS

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Job Description

SUMMARY OF JOB RESPONSIBILITIES AND REQUIREMENTS

JOB TITLE: Systems Support Analyst- CIS Support

REQUISITION: CUS00I4

DEPARTMENT: Customer Ops Support- Wichita Service Center, Topeka General Office, or Raytown Customer Care Center

LOCATION: Wichita, KS

Topeka, KS

Raytown, MO

PAY RANGE: Systems Support Analyst I: $52,700 - 65,900

Systems Support Analyst II: $64.500 - 80,600

Sr Systems Support Analyst: $81,800 - 109,100

Lead Systems Support Analyst: $96,300 - 128,400

Scheduled Work Hours: Monday- Friday 8:00 a.m.- 5:00 p.m. (additional hours as required) and On Call

Summary of Primary Duties and Responsibilities:

The System Support Analyst is responsible for supporting our business and IT partners with Customer Systems. They will monitor incidents, intakes and inquiries from various business units and analyze, troubleshoot, and potentially identify opportunities for improvement. They will serve as the liaison between business resources, IT and third-party vendors to understand issues and enhancement requests and recommend solutions. They will collaborate with project teams to develop technical requirements for our customer website, IVA, customer notifications, Oracle Customer Care and Billing (CC&B), Oracle Meter Data Management (MDM) and other customer systems. They will provide subject matter expertise and support testing efforts for customer projects. They will also be responsible for configuration changes in CC&B and MDM.

With limited direct supervision, the System Support Analyst must be able to work with evolving technology and multiple business units to resolve issues, implement new systems and enhance existing systems with minimal impact to both our internal and external customers. They must have the ability to understand business processes and how those processes are applied to and impacted by our customer systems.

Education and Experience:

Analyst I/II-

Requires a high school diploma or GED. Requires 0-4 years of relevant experience. Relevant experience includes, using/testing applications software (such as CC&B, MDM, IVA and website) and familiarity with customer service, billing, credit & collections, or field service business processes (Customer Operations).

Sr Analyst-

Requires a high school diploma or GED. Requires five years of relevant experience. Relevant experience includes, using/testing applications software (such as CC&B, MDM, IVA and website) or familiarity with customer service, billing, credit & collections, field service business processes (Customer Operations), and prior experience working on projects, including defining requirements, test case definition, test execution or project management.

Lead Analyst-

Prefer a Bachelor's degree in business or information technology. Requires a high school diploma or GED. Requires eight years of relevant experience. Relevant experience includes, using/testing applications software (such as CC&B, MDM, IVA and website) or familiarity with customer service, billing, credit & collections, field service business processes (Customer Operations). Requires prior project leadership or supervisor experience. Prior experience as Business SME, Tester or project role supporting the Oracle CCB application.

Skills, Knowledge, and Abilities:

  • Good written and verbal communication skills and the ability to clearly explain issues and solutions to technical and non-technical stakeholders.
  • Good organizational skills and the ability to multi-task and work under pressure and time constraints.
  • Knowledge of industry and customer standards and willingness to keep up to date with technical and industry developments.
  • Ability to analyze issues and identify solutions, good problem-solving skills.
  • Computer skill and experience, including proficiency with Microsoft Office tools (Excel, Power Point, etc.) and SQL.
  • Strong interpersonal skills and ability to resolve problems in a professional manner.
  • Ability to make and test configuration changes.
  • Ability to test code changes.
  • Ability to create test plans, execute test cases and support testing efforts.
  • Must have the ability to perform the physical activities of the job.
  • Candidate should possess a progressive, dynamic attitude toward solving problems and working with other team members.
  • Must be able to handle confidential information appropriately.
  • Must be able to conceptualize, handle multiple priorities, and apply tact, diplomacy, reason, and logic.

Working Conditions:

  • Much of the time will be spent in an office environment.
  • Minimal travel required.
  • Must have a satisfactory work record including good attendance.
  • Available for after-hours on call duties, which are rotated

Licenses, Certifications, Bonding and/or Testing Required: None

Evergy has a clear mission- To empower a better future. Evergy chooses to live this mission by valuing People First. We know that to lead the responsible energy transition and provide affordable, reliable, and sustainable service to our customers and communities, we need a team with a variety of backgrounds, perspectives and skills. We are committed to building a team where everyone - regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status - has a voice and can bring their best every day. Evergy is proud to be an equal opportunity workplace and is an affirmative action employer.

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