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Sr. Support Center (Service Desk) Manager-logo
Sr. Support Center (Service Desk) Manager
Contact Government ServicesBaltimore, MD
Sr. Support Center (Service Desk) Manager Employment Type:Full Time, Mid-level /p> Department: Information Technology CGS is seeking a Support Center (Service Desk) Manager to join our team supporting a wide-ranging technical support initiative for a large Federal agency. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Qualifications: Experience in one of the following disciplines: Information Systems, Information Technology, Engineering, Management/Business Management, or Computer Science. Service desk Institute (HDI) certified as a HDI Support Center Manager with a requirement that individual become HDI Support Center Director certified within 12 months of Task Order Award. Demonstrated experience re‐engineering or setting up service desks according to industry best practices. Demonstrated experience obtaining Government management buy‐in for improving the service desk by demonstrating greater Return on Investment. Demonstrated experience developing and maintaining formal processes and procedures for consistency and increased productivity. Demonstrated experience implementing methodologies to improve first call resolution, managing customer perceptions, and building strong internal relationships. Demonstrated experience recommending and implementing appropriate technology and other resources to maximize service desk effectiveness. Demonstrated experience building and retaining a qualified service desk team through innovative hiring and training and development techniques. Demonstrated experience implementing innovative staffing and scheduling models for KPI guaranteed coverage at the lowest possible costs. Demonstrated experience developing a customer care philosophy that ensures customer satisfaction. Demonstrated experience analyzing service desk performance through various statistical and reporting methods. Demonstrated experience enhancing the image of the service desk as a front-end support group that advances the IT vision and strategy. Demonstrated experience managing an incident management system in a performance based environment complying with ITIL V3/V4 standards. Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. Health, Dental, and Vision Life Insurance 401k Flexible Spending Account (Health, Dependent Care, and Commuter) Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com $73,800 - $106,600 a year

Posted 30+ days ago

Director Of Customer Support-logo
Director Of Customer Support
Canary TechnologiesDallas, TX
About Us Canary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 90+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500 company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work - and is backed by top Silicon Valley investors like Y Combinator, FPrime, and Insight Ventures. Join us in shaping the future of hospitality! About You A seasoned leader, you understand the essence of stellar customer support and have the acumen to oversee it. You're adept at steering teams and optimizing processes in a dynamic environment. Adept at interpreting data to shape strategies, you prioritize the customer experience, and leverage every touchpoint to enhance it. Your multifaceted skills make you the torchbearer of our support vision. About the Role As the Director of Customer Support, you'll be at the helm of the Customer Operations sector and report directly to one of the co-founders. In this pivotal role, you'll strategize, oversee, and refine the mechanisms of our support function. As Canary evolves, you'll ensure that our customer support remains robust, efficient, and keeps pace with our trajectory. Responsibilities Lead, mentor, and expand the Customer Support team, fostering a culture of excellence. Set clear objectives and KPIs for the team, ensuring alignment with our company's strategic goals. Collaborate closely with other departments, especially Product and Engineering, to streamline product improvements based on customer feedback. Develop and roll out scalable support processes and tools to elevate customer satisfaction and retention. Analyze support metrics and trends, driving continuous improvements and solutions. Represent the voice of the customer at the executive level, ensuring that their needs and concerns shape our offerings and strategies. Evaluate and implement technology solutions like Help Desk systems, ensuring seamless integration and effectiveness. Qualifications BA/BS degree 5+ years of leadership experience in Customer Support or Customer Success in a tech/SaaS environment. Proven track record of driving customer satisfaction and operational efficiencies. Strong analytical, problem-solving, and decision-making skills. Expertise with Help Desk systems like Zendesk, Freshdesk, etc. Familiarity with Salesforce and collaboration software (Slack, Asana, etc.) Exceptional interpersonal skills Ability to inspire and lead teams. $150,000 - $225,000 a year The base salary range for our New York and SF offices for this role is $150,000-$225,000 annualized salary. This is subject to standard withholding and applicable taxes. Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location. This role may also include the opportunity to earn a discretionary bonus and/or equity. We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits: Canary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off. Self Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals. Professional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization. Travel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city! Personal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.

Posted 30+ days ago

Site Support Technician-logo
Site Support Technician
Occidental Petroleum Corp.(Oxy)Ludington, MI
Contribute. Grow. Lead...with OxyChem. Looking for a challenge? Desire to achieve your true potential? OxyChem is a growing, action-oriented, safety driven chemical manufacturing company continually striving to be the best in the business while staying focused on environmental protection. The secret to our success has and will continue to be our people. Occidental Chemical Corporation (OxyChem) is a leading North American manufacturer of polyvinyl chloride (PVC) resins, chlorine and caustic soda - key building blocks for a variety of indispensable products such as plastics, pharmaceuticals and water treatment chemicals. Other OxyChem products include caustic potash, chlorinated organics, sodium silicates, chlorinated isocyanurates and calcium chloride. OxyChem's market position is among the top three producers in the United States for the principal products it manufactures and markets. Based in Dallas, Texas, the company has manufacturing facilities in the U.S., Canada and Latin America. In a fast-paced industry that demands precision, we create a supportive workplace where the safety and well-being of our employees are paramount. We are committed to rewarding top performers, offering very competitive pay and benefits, and providing tremendous career development opportunities. Essential Functions Packaging of calcium chloride products and operating a forklift truck. Loading calcium chloride products into rail cars and trucks. Maintaining and cleaning out of rail switches. Operating a fire hose and other water type hoses. Operating air hammers and other power tools. Observing personnel involved in a vessel entry. Shoveling a variety of materials such as sand, snow, and ditches. Wheelbarrow work. Working in elevated areas. Frequent use of portable ladders. Maintaining the grounds of the plant site. Painting and raking of plant properties. Occasionally create or update department procedures to ensure accuracy. Issue Safe Work Permit. Lock and tag out equipment. Other general labor duties as assigned. Actively support plant and corporate HESS safety programs, objectives, and expectations. Follows the Ludington Guiding Principles. Supports the Food Safety Program and Quality Program. Adheres to FDA requirements Education/Certification Requirements High School Diploma/GED Required Post-employment Requirement Forklift License Manlift (JLG) License Chainsaw training Physical Requirements Climb multiple flights of stairs to access the top of tanks, buildings, and process equipment. Work in all types of weather (heat, humidity, sub-zero cold, etc.) Ability to climb multiple flights of stairs with tools weighing 25 lbs. Must be able to perform duties requiring standing for extended periods of time. Bending and kneeling around process equipment for extended periods to conduct equipment rebuilds and repairs. Perform typical physical requirements found in operations such as repetitive pushing, pulling, and lifting motions. Climb step and extension ladders to access process equipment, working from scaffolding, and working in high places in excess of 100 ft. high. Ability to lift 40 pounds. Mounting and dismounting a fork lift or man lift multiple times per shift. Working in confined spaces, or awkward positions may be necessary for extended periods. (This could include sitting, lying on one's stomach, back, or side, stooped over, stretching, or leaning around objects as possible examples). Must be able to meet the requirements for respiratory protection as outlined in the Ludington Site Respiratory Protection Program. Ability to work around chemicals such as hydrochloric acid, calcium chloride, magnesium hydroxide, sodium hydroxide, lubrication oils, greases, and chemical cleaning agents Ability to wear all required PPE. Other Expectations SST Tech employees must be able to work up to a 12 hour rotating shift, including weekends and holidays. The SST Tech is expected to cover their share of overtime and after hour call-ins. The SST Tech is expected to perform the job using the work processes and fill appropriate work process roles. This includes fully utilizing electronic tools including, but not limited to MS Outlook e-mail and calendar system, Word, Excel, OTS, and SAP. The SST Tech will also be expected to use and update procedures, maintain HESS compliance training, file paperwork, and other related tasks consistent with the needs of the department. The SST Tech is expected to maintain good working relationships with fellow Technicians, Engineers, Coordinators, and contractors. Must be cooperative, dependable, flexible and show initiative when performing assigned duties. The SST Tech is also responsible for staying abreast of changes in respective areas of the plant. The SST Tech is expected to be an active member of the site HESS process by: 1) meeting the annual HESS Expectations, 2) intervening when at risk behaviors are witnessed, 3) utilizing the various safety tools available, 4) keeping HESS related training up to date, and 5) performing any actions necessary to provide a safe work environment. Recruitment Fraud It has come to our attention various individuals and/or organizations are contacting people falsely pretending to recruit on behalf of Oxy. Please be aware that these recruiting scams and communications do not originate nor are they associated with our recruitment process. All Oxy job postings and offers will require a completed application through our company website. Oxy does not charge a fee at any stage of the recruiting process. We will never: Ask you to pay for applications, interviews, meetings, processing, training or for any other fees Use recruiting or placement agencies that charge candidates an advance fee of any kind or Request personal information such as passport and bank account details at an early stage of our recruitment process. We recommend against responding to unsolicited business propositions or offers from people you don't know. Do not disclose your personal or financial details. If you believe you have been the victim of a recruiting scam, please contact your local police department. All qualified applicants will receive consideration for employment without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Posted 30+ days ago

Senior Associate Technical Support Analyst-logo
Senior Associate Technical Support Analyst
SAS InstitutePune, IN
Job Title: Senior Associate Technical Support AnalystLocation: Pune, IndiaDepartment: Technical SupportType: Full-Time As part of our Technical Support Operations Command team in Pune, you will be on the frontlines managing customer cases, calls, documentation requests, and more. You'll collaborate with talented professionals, be mentored by passionate experts, and continuously grow by solving challenging problems daily. This is a unique opportunity to be part of a dynamic and collaborative team that values curiosity, service-mindedness, and technical problem-solving. Key Responsibilities: Provide technical support for SAS software applications across various platforms (Windows, UNIX, Linux). Troubleshoot, diagnose, and resolve customer-reported issues in a timely and effective manner. Communicate proactively and professionally with customers via phone, email, and Microsoft Teams. Manage expectations and handle escalations for high-priority issues under pressure. Coordinate with internal teams including SAS Cloud Operations and other Technical Support functions. Take part in a 24x7 shift model and on-call rotation as per business needs. Document issues, solutions, and knowledge in the tracking system throughout the support lifecycle. Author and contribute to SAS Notes, technical papers, sample programs, and community forums. Stay current on SAS software developments and other vendor products. Participate in software validation and product lifecycle initiatives to influence future enhancements. Collaborate with global support teams and represent the voice of the customer internally. Suggest and implement special projects to enhance support operations. Take initiative in organizing and supporting team operations and activities. Lead by example to foster collaboration and accountability within the team. Proactively identify areas where the team can improve and drive solutions. Support team coordination, including planning meetings, tracking progress, and resolving blockers. Mentor and assist team members to help build a strong, cohesive unit. Step up to lead projects or initiatives that benefit the team's overall goals. Ensure clear communication and alignment across the team to maintain productivity. Take responsibility for team success by actively contributing beyond your individual tasks. What We're Looking For: A passionate problem solver who enjoys teamwork and multitasking. A tech enthusiast who is curious about how things work and loves to research. Service-oriented individual confident in delivering excellent customer service. A self-starter who's not afraid to ask for help or share knowledge. Required Qualifications: Bachelor's degree or equivalent combination of education and experience. Up to 5 years of relevant technical support experience (minimum 2 years preferred). Experience in supporting enterprise software applications. Proficiency in at least one OS (Windows, UNIX, or Linux) and familiarity with the others. Strong verbal and written communication skills. Demonstrated ability to collaborate across teams and functions. Excellent attention to detail, organization, and documentation skills. Experience with SAS software and knowledge of programming languages is a plus. Additional Responsibilities: Provide mentorship and guidance to junior team members. Participate in knowledge-sharing and training activities. Review documentation and training content for user-centric accuracy. Take initiative in identifying opportunities for proactive support improvements. If you're ready to learn fast, solve real-world problems, and grow your career in a collaborative environment-this is the role for you! Diverse and Inclusive At SAS, it's not about fitting into our culture - it's about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it's essential to who we are. To put it plainly: you are welcome here. Additional Information: SAS only sends emails from verified "sas.com" email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com. #SAS

Posted 1 week ago

Peer Support Specialist-logo
Peer Support Specialist
STARS BEHAVIORAL HEALTH GROUPSan Jose, CA
Partner with us in making a positive change! Join a team where your work truly matters. We're proud to have been certified as a Great Place to Work for 8 years by our own employees. We invite you to partner with us in our mission to improve mental healthcare. Job Title: Peer Support Specialist Division/Program: Starlight Recovery Services Starting Compensation: 22.11 - 26.53 USD Per Hour Working Location: San Jose: South San Jose Center (In-person position) Working Hours/Shift: Monday-Friday, AM Shift Why Join Our Team? Competitive Compensation: Offering a salary that matches your skills and experience. Generous Time Off: Enjoy ample vacation and holiday pay. Comprehensive Benefits Package: Employer-paid medical, dental, and vision coverage. Additional voluntary benefits to support your lifestyle. Professional Growth Opportunities: On-the-job training with access to paid CEU opportunities. Career development programs designed to help you grow. Supervision for BBS hours for AMFT, ACSW, and APCC professionals (where applicable). Employee Recognition & Rewards: A culture that celebrates and rewards your hard work and dedication What you bring to SBHG (qualifications): High School diploma or equivalent (e.g. GED, HiSET, etc.) required Personal experience as a consumer in the child welfare, probation, or mental health systems One (1) year of full-time experience performing non-professional, consumer directed services in a mental health, health care, or other social services agency / organization serving people with disabilities preferred. License or Certification Peer Support Specialist Certification required Valid California Driver's License First Aid certification from persons qualified by agencies including but not limited to the American Red Cross. How you will make a difference (job overview): The position has primary responsibility for using their lived experience and knowledge of the system to provide outreach and engagement, support, advocacy, and direct services to program clients of all age ranges. Peer Support Specialists are people who have lived experience in the mental health, judicial, and/or social service systems in some capacity. They serve as role models, companions, educators and advocates to our clients. The Peer Support Specialist will support clients in moving toward recovery, creating a meaningful role in their life, which is separate from their illness. Division/Program Overview: Work with clients ages 12-21. Youth consented program. Community, clinic, home, and school-based services. Address substance uses and harm reduction. Learn more about SBHG at: https://www.starsinc.com/stars-inc/ For Additional Information: Norcalrecruitment@starsinc.com In accordance with California law, the grade for this position is 22.11 - 33.16. Placement within the grade is determined based on experience, internal equity, and other factors permitted by law.

Posted 3 weeks ago

Product Support Sales Representative (Pssr)-logo
Product Support Sales Representative (Pssr)
Toromont CATConcord, CA
Toromont Cat is seeking a PSSR based out of Toronto. The goal of the Product Support Sales Representative (PSSR) is to establish, qualify and maintain contact with our customers in the region and increase sales of parts and service solutions through technical expertise and exceptional relationship building with the maintenance planners. As a Product Support Sales Representative, YOU will experience: Working within one of the safest organizations in the industry where your safety and well-being are our most important priority Working for the best in class equipment dealer and with the premium Caterpillar brand Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success Competitive total rewards including: wages, benefits, and premiums (as eligible) An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada In a typical day, YOU will: Demonstrate safe and environmentally sound work behaviours at all times in support of Toromont's Health and Safety Policy, Programs and initiatives Promote and increase parts sales, exchange components and provide customer support to secure agreements Assist in the development of programs to achieve objectives aligned with the department to support the customer base Assist in building marketing/prospecting plans and closing strategies for new business Conduct presentations to promote Caterpillar parts and service through our service facilities Collaborate with customers to reduce the operating cost of their Caterpillar fleet through Repair before Failure, Preventative Maintenance, Predictive Maintenance (Planned Component Replacement and Contamination Control) Collaborate with respective MSRs and ISRs to promote a team selling approach Develop and implement a yearly territory plan aligned with regional and Corporate objectives Keep customers current on new products and offerings from Caterpillar Monitor any competitive literature or advertising to ensure our customers receive the fairest price possible Must-haves for this role: Post-secondary education Minimum 5 years of experience in product support sales About Toromont Cat With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar , Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!

Posted 30+ days ago

Sr. User Support Specialist-logo
Sr. User Support Specialist
Contact Government ServicesOrlando, FL
Sr. User Support Specialist Employment Type:Full-Time, Mid Entry Level /p> Department: IT As a CGS user support specialist, you will move, track, monitor, and diagnose IT systems while maintaining the utmost level of customer service, responsiveness, communication, and judgment. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: Assist users with various IT-related troubles Install and maintain USAO hardware and software Physically move IT equipment Administer user accounts Monitor and diagnose IT systems Actively use trouble tickets to follow issues Training district users Tracking IT equipment Qualifications: Experience providing direct end-user support for the applications being supported, including both telephone support and on-site assistance to users. Certain applications may require certification by the software provider. Prior teaching/training experience involving computer applications, preferably database, imaging, or other automated litigation support applications strongly preferred. Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported. Ideally, you will also have: Prior experience in automated litigation support preferred. Experience with DOJ office automation environments extremely helpful; should be an expert user of the Government's word processing, spreadsheet, and email systems. Excellent oral and written communication skills required. Pleasant telephone manners are important. Undergraduate degree valued. Our commitment Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients' specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. Health, Dental, and Vision Life Insurance 401k Flexible Spending Account (Health, Dependent Care, and Commuter) Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com $75,965 - $109,728 a year

Posted 30+ days ago

Support Lead Part Time-logo
Support Lead Part Time
Five Below, Inc.Jonesboro, AR
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! RESPONSIBILITIES Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience. Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service. Assists with the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues. Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation. Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance. Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service. Partners with the entire store leadership team in merchandising procedures and World Recovery. Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. QUALIFICATIONS High School Graduate or equivalent College experience preferred Minimum 1 years of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure ESSENTIAL JOB FUNCTIONS Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required) Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $11.50 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted 2 weeks ago

Regional Support Pharmacist-logo
Regional Support Pharmacist
Humana Inc.Plantation, FL
Become a part of our caring community and help us put health first The Regional Support Pharmacist dispenses medications and other pharmaceuticals, administers Immunizations and supervises Pharmacy Technician(s) on duty. The Regional Support Pharmacist's work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. The Regional Support Pharmacist will be scheduled in the region to support the Retail Pharmacies The Regional Support Pharmacist Prepares and maintains all necessary records on prescriptions, patient charges and inventory. Provides information to the patients and members on drugs and pharmaceuticals. Directly interacts with the patients. Begins to influence department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments. Administers Immuniztions Use your skills to make an impact Schedule: Per Diem as needed, can work typical operation hours 8:00am-5pm EST (can work up to 40 hours per week depending on business need) Required Training Schedule: 2 weeks of training M-F 8:30am-5pm EST. Required Qualifications Bachelor's degree 5 or more years of technical experience 2+ years of Retail Pharmacy experience Must have an active Pharmacist license in in the state of Florida Must have Certification on their Florida License to be able to administer immunizations This role is considered patient facing and is part of Humana/Senior Bridge's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB. Stand for extended periods Frequently required to walk Frequently reach with hands and arms Frequently bend Frequently lift and/or move up to 25 lbs. Strong written and oral communication skills Must be willing and able to cover shifts at Pharmacies in Deerfield Beach, FL and Plantation, FL Preferred Qualifications PharmD. Bilingual (Spanish/English) Ability to cover shifts in West Boca Raton and Pembroke Pines on a very limited basis Scheduled Weekly Hours 16 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $104,000 - $143,000 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers benefits for limited term, variable schedule and per diem associates which are designed to support whole-person well-being. Among these benefits, Humana provides paid time off, 401(k) retirement savings plan, employee assistance program, business travel and accident. About Us About CenterWell Pharmacy: CenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over-the-counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time. We care for patients with chronic and complex illnesses, as well as offer personalized clinical and educational services to improve health outcomes and drive superior medication adherence. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Posted 1 week ago

Family Support Counselor (N. Tahoe /Truckee Region)-logo
Family Support Counselor (N. Tahoe /Truckee Region)
North Valley School - SonomaTruckee, CA
Pay Range: $21.51 - $29.58 Bilingual Pay: $1.92/hr Education Pay: $2.00 - $3.00/hr Why Victor? Learning Organization: Victor provides the best training for new grads and clinicians looking to begin their career! Leadership Development: Victor provides employees leadership training and promotes within! Many of our executive leadership team have been promoted from entry-level positions! Reimbursements: Victor provides reimbursements for license registration fees, CEUs, travel, internet/cell phone usage and more! Loan Forgiveness: Victor employees can apply for Public Service Loan Forgiveness! Benefits: Low cost Medical, Dental and Vision Life Insurance plan for employee and family 8 Paid Holidays, PTO and Sick pay Retirement Savings Plan (403B) 100% Employer Funded Retirement Plan Employee Assistance Program Mileage Reimbursement Verizon Wireless Discount Employee Referral Bonus Program Flexible Community-Based Schedules Job Summary: Under the direct supervision of the assigned Supervisor, the Family Support Counselor has responsibility for providing support services to individuals and families as identified in the designated program and/or individualized plan. Essential Functions: Provides individual and family support services in accordance with the individualized plans. Services may include: providing referrals, advocacy and support to individuals and families (clients), linkage and case management services, support groups, educational services and support, transportation, home management assistance, recreational activities, and behavioral interventions and management, etc. Able to effectively engage and develop relationships with appropriate boundaries with assigned clients. Effectively manages a flexible community based schedule. Completes all required documentation according to Agency and program standards within required time constraints. These may include: client contact forms, CANS, service activity summaries, data tracking, daily progress notes for all mental health services provided, mileage documentation, and other administrative duties, etc. Is an active member of assigned treatment teams. Assumes assigned responsibility within the team in accordance to program needs which may include operating effectively within a Teaming Model and act as a liaison with other community agencies and resources. Meets Agency service percentage standard reflecting expected time spent with clients, if applicable. Completes other assigned program operational tasks in accordance with supervisory directives. Minimum Required Education and Experience: Must possess a high school diploma/GED and two years' experience working with children, youth, adults and/or families preferred. Position/Program Requirements: Must possess a reliable mode of transportation to travel to assigned client homes, schools, offices, etc. If personal vehicle is the mode of transportation, must meet Agency's driving requirements. Must be physically and mentally fit in accordance with the Agency's Personnel Policy: Physical Fitness Standards and Examinations. Must be willing to complete a Tuberculosis (TB) and drug screening test. Must be willing to complete a personal background investigation conducted by the State of California.

Posted 30+ days ago

Desktop Support Analyst I (Corp) - 1St Shift-logo
Desktop Support Analyst I (Corp) - 1St Shift
Turbocam InternationalBarrington, NH
Join a team of professionals where you will be responsible for providing first tier technical and user level management and support of the company's desktop and laptop computers, software, and related peripheral technology. Come Build with Us by: Tracking and managing hardware and software, including asset inventory. Developing and maintaining standardized desktop and laptop images. Building and deploying desktops and laptops as required using imaging software. Effectively utilizing work order ticketing system to manage operational tasks. Providing desktop hardware and software troubleshooting and support, including but not limited to: Software installation and configuration, hardware upgrades and repairs, warranty exchanges, and retired hardware disposal. Maintain printers, projectors and other peripheral technology. Support impromptu company meetings and events by setup, configuration, and operation of required IT equipment. Provide user assistance in the specification and procurement of new software. Provide user assistance and coaching in the best practice use of existing software and hardware. Assist with implementation of new software and major software upgrades. Complete quarterly training as defined by supervisor. Perform other duties as necessary. Bring Your Expertise: Associates degree in a related field. 2-5 years of Help Desk experience required. Proficient in MS Office: Outlook, Word, and Excel. Must be highly customer focused and service oriented. Must have good attention to detail and high analytical problem solving abilities. Our Culture in Action: Here at TURBOCAM, we have a Commitment to Excellence in everything that we do - whether that's the delivery of flow path components and innovative manufacturing solutions, our relationships with customers around the globe, or the investment in those that make TURBOCAM such an exceptional place to work. We make this commitment to you by: Offering a robust benefits package including Medical, Dental, Vision, Life, 401k, Short and Long-Term Disability, Paid Parental Leave, quarterly bonus, and medical opt-out eligibility. Supporting your work-life balance with PTO accrual from day one, complemented by paid holidays and annual volunteer time. Elevating your health and wellbeing through our fitness centers, basketball court, squash court, walking trails, free fitness classes, and visits from our on-site chiropractor. Empowering your creativity in professional growth and educational development, with our state-of-the-art Educational Center with on-site dedicated staff, training and development opportunities, and tuition reimbursement programs. Embracing opportunities to have fun, and enjoy each other's company at our regular luncheons, company celebrations, and events. Advancing Our Mission The creation of our Mission has led us to honoring God and supporting Christian service to people, creating wealth for our employees, and committing to integrity in our business and personal relationships. We take ownership of our Mission by supporting charitable organizations, whether that's through donations, fundraising events, or other initiatives. We're more than just a company; we're a community! Learn more about TURBOCAM and our Mission at www.turbocam.com. All offers of employment are contingent on the satisfactory results of a pre-employment drug screening and background check, both arranged and paid for by TURBOCAM. This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government. EOE/Veterans/Disabled

Posted 1 week ago

Personal Assistant (Direct Support Professional)-logo
Personal Assistant (Direct Support Professional)
Youth Consultation ServicesPaterson, NJ
Dedicated. Compassionate. Inspiring. Rewarding. These are just some of the words to describe what it's like working at YCS. YCS employees are devoted professionals who have a passion for helping children, adolescents and adults. Do you share the same qualities? Sawtelle Buffalo Program in Paterson, NJ provides residential care for adults with intellectual and/or developmental disabilities in a group home setting. The program is currently hiring for a Personal Assistant. Personal Assistants are expected to have a unique sensitivity to recognize and appropriately respond to clients who may have evidenced difficulties. Provide quality daily care (personal hygiene, housekeeping, meal preparation, and other related tasks) to ensure the health and safety of clients in the residence and community. Duties and Responsibilities Include: Assist clients in meeting their individual goals and objectives as defined in their Individual Habilitation Plan. Dependent on client's IHP, teach/support the client with the following: bath, toilet, change adult absorbent underwear and linens, grooming and dressing, and self-administration of medication. Demonstrate a basic understanding of medications, purpose and side effects. Demonstrate proper body mechanics and mobility transfer technique to prevent injuries. De-escalate potential crisis situations and if necessary be prepared to control client physically. Keep accurate and timely records. Job Requirements: High school degree or equivalent Valid driver's license Experience working with developmental disabilities preferred YCS provides a competitive compensation package. Benefits for full-time employees include: Medical, Dental, and Vision Paid time off Life insurance / disability benefits/ health and wellness programs 403 (B) savings and investment plans Potential public service loan forgiveness Shifts Available Full Time, Part-time, and on-call

Posted 30+ days ago

Administrative Support II - Information Technology-logo
Administrative Support II - Information Technology
Fox Valley Technical CollegeAppleton, WI
Job Category Regular Support Staff FVTC Worksite Appleton Main Campus Hours Per Week 40 Note to internal applicants: Do not apply via this portal. Login to your Workday Account and Find Internal Career Opportunities through the Internal Portal. Job Description Summary This position assists in division operations requiring customer service, independent judgment, knowledge of college policies, operating procedures and practices. Position is responsible for administrative and technical functions for the Associate Dean, Dean, Department Chairs, and other division staff requiring responsibility, initiative, and decision-making skills. Work Schedule: Monday-Friday 7:30am-4:00pm Job Description Essential Functions and Responsibilities The following duties are primarily performed and are essential for this position. Employees are expected to be able to perform each of these job duties satisfactorily to be qualified for the position. Other duties may be required and assigned. Serve as the primary point of contact for students and guests seeking information from the Division. Coordinate, prepare, and distribute agenda materials for advisory committee meetings. Record and distribute meeting minutes. Maintain communication and files for both new and existing members. Provide primary administrative support to Department Chairs and Division faculty, including managing calendars, scheduling and coordination of meetings and materials, arranging travel and itineraries, and assisting with conference registrations. Assist with internal communication to instructors and staff within the Division. Maintain Division central records and master files, including the annual employee evaluation schedule and Individual Professional Development Plans. Support instructors with software licensing procurement, virtual machine (VM) assistance, and lab setup. Review and prioritize incoming correspondence. Process internal and external forms (e.g., CPL requests, reference forms) once approvals and signatures are obtained. Plan and coordinate conference rooms, facilities, audiovisual materials, and refreshments for workshops, seminars and other campus-wide events. Assist in developing, updating, and maintaining department/program web pages and the Division's SharePoint site. Plan and coordinate marketing strategies and materials for outreach to target audiences. Create and distribute brochures, flyers, ads, and mailing lists. Coordinate promotional efforts for specialized training and events in collaboration with internal departments. Prepare purchase requisitions, process reimbursement requests, and place orders using the computerized requisition system. Assist with ordering instructional supplies and submitting Division-related work orders. Enter and maintain student records related to Division programs, including Maxient and TSA reporting. Coordinate student outreach efforts, including retention calls, follow-up with Division leads, and distribution of graduation cards. Non-Essential Functions and Responsibilities Serve as a backup for other division administrative support personnel. Maintain an understanding of all other division associate degrees and certificate programs. Provide general pertinent program, certificate, and class information to all internal/external customers, and make appropriate referrals to FVTC resources so customer educational needs are met. Minimum Qualifications Education and/or Experience Requirements: Associate Degree in Administrative Assistant or related field. Two to three years of related office experience. Licenses, Certifications, and Other Requirements: Intermediate experience in Microsoft Word, Excel, PowerPoint, and Web-Page Development. Clear verbal and written communication skills are essential for interacting with employees, candidates, and stakeholders, both in-person and through electronic means. Excellent organizational skills and ability to work under pressure. Demonstrate ethical conduct in all aspects of the work environment. Exceptional customer service skills and the ability to maintain an positive working relationship with internal and external customers. Demonstrate a solution-focused approach. Flexibility in work schedule is required. In evaluating candidates for this position, Fox Valley Technical College may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position. Work Environment Work must be in completed in-person; however, some virtual flexibility may be an option based on access to technology and manager discretion. Work may require occasional evening responsibilities. May require driving. If so, must have a valid drivers license and acceptable Motor Vehicle Record (MVR). Physical Requirements Sitting: This role requires extended periods of sitting while performing tasks and utilizing computer systems. Mobility: While much of the work is desk-based, occasional mobility may be necessary for attending meetings, office tours, or events within the workplace. Lifting and Carrying: The role requires occasional/continuous lifting and carrying of light to moderate items (25lbs or less). EOE/ADA Statement Fox Valley Technical College (FVTC) is an Equal Opportunity Employer (EOE). In compliance with the Americans with Disabilities Act (ADA), FVTC will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Nothing in this job description limits management's right to assign or reassign duties and responsibilities to this job at any time. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement or affect the at-will nature of the employment arrangement between the employee and company and is subject to change by the employer as the needs of the employer and requirements of the job change. Additional Information Pay Rate: $21.88 per hour. Pay is based on a multitude of factors, including experience, qualifications, education, relevant certifications, internal equity, and market data. Note: Internal applicants' wage will be based upon the applicable compensation guidelines. Fox Valley Technical College is an Equal Opportunity/Affirmative Action institution, providing equal opportunity to all persons, including members of underrepresented racial and ethnic backgrounds, females, veterans and individuals of all abilities. For questions regarding the College's nondiscrimination policy, contact: Rayon Brown - rayon.brown6751@fvtc.edu (Affirmative Action), TitleIX@fvtc.edu (sex-based discrimination or harassment), or Dan Squires - daniel.squires3328@fvtc.edu (Disability related discrimination).

Posted 30+ days ago

Field Operations Support Assistant (Part-Time)-logo
Field Operations Support Assistant (Part-Time)
Service Corporation InternationalVirginia Beach, VA
Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Job Profile Summary Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations. JOB RESPONSIBILITIES Prepares death certificates, prayer cards and related documents Completes required permits and or certificates Prepares and processes Veteran's Paperwork Prepares marker monument placement paperwork Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules Prepares and distributes daily schedules, reports, and documents Receives and processes payments and contracts Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers Orders office supplies Oversees the processing of installation orders to grounds and maintenance departments Processes accounts payable transactions Assists with the preparation of obituaries Assists Location Management, Sales, Family Service Counselors and payroll as needed Acts as backup to Receptionist Greets family members and friends Communicates client family's needs promptly and accurately to the appropriate staff member Conveys a sense of concern and empathy with client family members at all times Responds to customer inquiries via telephone, internet and in person Maintains professional and cooperative relationships with county clerk, medical examiner and physicians MINIMUM REQUIREMENTS Education High School or equivalent Experience 1 - 2 years of experience in an office clerical or customer service capacity required Experience working in a customer-focused and fast-paced professional environment required Knowledge, Skills & Abilities Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience MS Office Suite experience preferred Basic mathematics skills required Good verbal and written communication skills Strong organizational skills and detail oriented High level of compassion and integrity Ability to maintain confidentiality Postal Code: 23462 Category (Portal Searching): Administration and Clerical Job Location: US-VA - Virginia Beach

Posted 2 weeks ago

Seasonal Personal Stylist Support - The Mall At Green Hills-logo
Seasonal Personal Stylist Support - The Mall At Green Hills
Nordstrom Inc.Nashville, TN
Job Description The ideal Personal Stylist Support candidate is motivated, results oriented and committed to providing outstanding customer service every day. A day in a Life… Support salesperson to perform all aspects of the selling process Set up customer fitting room with merchandise selected by the salesperson Support team goals and build positive relationships Perform daily department maintenance tasks, including stock work, re-merchandising, display, price markdowns, merchandise transfers and light cleaning You own this if you… Demonstrated ability to develop relationships with customers and coworkers Strong organizational and follow-through skills Excellent communication and interpersonal skills Ability to positively and proactively handle customer concerns and prioritize multiple tasks in a fast-paced environment We've got you covered… Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines. 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $18.45 - $19.20 Hourly This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Variable_ES-US.pdf At Nordstrom, the commission most selling employees receive varies based on the merchandise they sell. Apparel, shoes, and accessories sales typically range from 3% to 14.5%. The commission Beauty and Men's Fragrance sales roles typically receive is 3%.

Posted 1 week ago

Fleet Support Technician-logo
Fleet Support Technician
CrossCountry Freight SolutionsPhoenix, AZ
JOB TITLE: Fleet Support Technician DEPARTMENT: Operations JOB STATUS: Non-Exempt PAY RANGE: $21-$26 hourly (Pay is based on education and years of experience.) REPORTS TO: VP of Fleet DIRECT REPORTS: Yes REVISED: 05/19/2025 JOB SUMMARY CrossCountry Freight Solutions is looking for a Fleet Support Technician. They will be responsible for overseeing various aspects of Fleet Maintenance, in accordance with Company Policies/Procedures and applicable State and Federal Laws. ESSENTIAL JOB DUTIES Communicate with Operations and Fleet Managers of any vehicles out of service. Determine if repairs are needed and schedules with vendors. Ensure in-house repairs are scheduled for timely completion - if needed the first priority is to assist the technician on in-house repairs. Collect all repair invoices after completion of repair. Complete monthly form and submit to Fleet Services Ensure required vehicle paperwork is updated as needed. Ensure emergency response guidebook is in all vehicles. Ensure Vehicle Accident pouches are kept in stock. Communicate with other operations personnel to resolve operational and fleet issues. Available to meet with Operations Supervisor on a regular basis to review service center needs. MINIMUM REQUIREMENTS Well-developed interpersonal skills. Ability to get along with diverse personalities. Must possess excellent interpersonal, organizational, communication (written and verbal), analytical, and decision-making skills. Extensive knowledge of the principles, procedures, and best practices in the industry. Ability to recognize facility and vehicle maintenance problems. Significant problem solving and negotiation skills. Knowledge of applicable federal, state, and local laws and regulations BENEFITS: Medical, Vision, Dental, Supplemental, and Life Insurances available. Paid time off, paid holidays, paid community volunteer time 401k retirement plan

Posted 3 weeks ago

Peer Support Specialist - In-Circle - Tupelo, MS-logo
Peer Support Specialist - In-Circle - Tupelo, MS
Canopy Children's SolutionsStarkville, MS
Founded in 1912 as an adoption agency, Canopy Children's Solutions is Mississippi's most comprehensive nonprofit provider of children's behavioral health, educational, and social service solutions. Canopy employs a diverse group of mission-driven individuals committed to honoring the voice of Mississippi children and families. Being an integral part of the Canopy team involves committing to the Core Values that drive our organization forward: The voice of our children and families always comes first Relationships matter and our differences make us stronger We take great joy in service to others Our families and our communities deserve our very best Canopy has been designated a Great Place to Work for the fifth consecutive year, and is one of only eight companies in Mississippi to qualify for this certification in 2024-2025. Canopy's employees are charged with building a healthy work culture within their teams, that focus on trust, and the collective goal of helping kids thrive and families to overcome extraordinary challenges. Peer Support Specialist - Position Overview The responsibility of the Peer Support Specialist is to serve as a representative of, and advocate for, youth and their families with behavioral health treatment needs who are youth of the In-Circle, PMHC, and Day Treatment. The Peer support specialist is also responsible for supporting families' emotional well being with empathy and personal experiences of overcoming challenges to help families have hope. The Peer Support Specialist is responsible for maintaining communication among families, the community, Child Protective Services and clinic staff. He/She will also provide information to assist and support educational and training initiatives for family members. Job Responsibilities Advocates, represents, supports and assists youth and their families. Assists in creating and sustaining a family-driven approach. Provides families with information, advocacy skills and related activities. Provides psycho-education group sessions for families as needed. Assists families in crisis with appropriate referrals and supports. Links families to information and resources on behavioral health systems. Assists families in resolving complaints and concerns about Canopy Children's Solutions system of care. Identifies and develops potential leaders as well as developing own leadership abilities. Required Qualifications The Certified Parent/Caregiver Peer Support Specialist is a biological parent, adoptive parent, or relative caregiver with permanent legal custody who is raising or has raised a child with an emotional, social, behavioral, and /or substance use disability; and whose child has received services from a children/youth mental health provider. The Specialist will provide support and guidance to parents/caregivers in navigating the child serving systems and advocating with them to help their child/youth. Must possess at least a High School Diploma or GED equivalent. Must also be able to successfully complete the Department of Mental Health Certified Peer Specialist trainings and certification exam for certification as a Peer Support Specialist (CPSS). You will be required to make application for certification within the first 30 days of employment. Must have the ability to listen to and problem solve with families individually or in a group setting. Must have excellent organizational skills, experience in diverse communication styles and the ability to work with teams. Must be dependable. Must have a positive attitude.

Posted 30+ days ago

Field Operations Support Assistant-logo
Field Operations Support Assistant
Service Corporation InternationalAustin, TX
Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations. Prepares death certificates, prayer cards and related documents Completes required permits and or certificates Prepares and processes Veteran's Paperwork Prepares marker monument placement paperwork Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules Prepares and distributes daily schedules, reports, and documents Receives and processes payments and contracts Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers Orders office supplies Oversees the processing of installation orders to grounds and maintenance departments Processes accounts payable transactions Assists with the preparation of obituaries Assists Location Management, Sales, Family Service Counselors and payroll as needed Acts as backup to Receptionist Greets family members and friends Communicates client family's needs promptly and accurately to the appropriate staff member Conveys a sense of concern and empathy with client family members at all times Responds to customer inquiries via telephone, internet and in person Maintains professional and cooperative relationships with county clerk, medical examiner and physicians MINIMUM REQUIREMENTS Education High School or equivalent Experience 1 - 2 years of experience in an office clerical or customer service capacity required Experience working in a customer-focused and fast-paced professional environment required Knowledge, Skills & Abilities Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience MS Office Suite experience preferred Basic mathematics skills required Good verbal and written communication skills Strong organizational skills and detail oriented High level of compassion and integrity Ability to maintain confidentiality Postal Code: 78731 Category (Portal Searching): Administration and Clerical Job Location: US-TX - Austin

Posted 6 days ago

PT Support Associate-logo
PT Support Associate
Tory BurchSevierville, TN
We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community. You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today! Life @ToryBurch is Special Because: When you join us, you're joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry. Our culture is welcoming and inclusive -- everyone is empowered to make a difference. We have the best team in the world and believe in paying competitively and rewarding high performance. Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life. We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive special offers. We will help you become great at what you love- Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days. This Role is Tailor-Made for You Because: You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're also resourceful and collaborative, highly motivated and efficient. A sense of humor is a plus! A Day in the Life: The typical day is… atypical. You might be acting greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. The consistent thread is that you'll be working with an amazing team of women and men who share your passion for excellence. To Land This Role: One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts Occasional overnight travel may be required Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time Why You'll Want to Join Our Team: Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us! How We Work Together Adaptable- We change before we have to Entrepreneurial- We own it Collaborative- There's no "I" in Tory Client & Brand Focused- We put ourselves in Tory's shoes Live the Values- We show up for each other Functional Expertise- We're constantly learning and growing #TeamTory Values We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor. Compensation Range The compensation range for this position is 15.00 USD - 17.00 USD. Our offer will be based on your relevant experience and work location. Benefits Information We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours. Equal Employment Opportunity Statement Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment. Disability Accommodation Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact thetalentteam@toryburch.com.

Posted 30+ days ago

Site Support Coordinator-logo
Site Support Coordinator
Vectrus (V2X)Madison, MS
Site Support Coordinator Journeyman Onsite in Hohenfels, Germany Responsibilities include, but not limited to: Serves as the primary point of contact for coordinating communication across the site. Arranges and manages travel logistics for employees. Inputs and updates information in databases and the InSITE, maintaining accurate and current data. Coordinates access control to the site including badging, system access, and escorting. Drafts and edits minutes, documents, letters, and other communications. Assists in the onboarding process for new employees, facilitating a smooth integration into the team. Keeps accurate and up-to-date personnel, security and recall roster records. Organizes and coordinates employee training sessions, supporting the professional development of the team. Performs research, collection, collation, and compilation of data, preparing reports and interpreting findings. Interfaces with the FOCUS Center and installation staff. Review workorders on devices that are down, identify if we will miss CPF and plan for mitigation. Serves as the site environmental health and safety officer. Degree(s)/Years of Experience: (2 +BA/BS or 1+MA/MS) or (4 +AA) or (6+No Degree). Certification(s): None Experience: Experience in serving as the primary point of contact for coordinating communication across the site. Experience in arranging and managing travel logistics for employees. Experience in inputting and updating information in databases and the InSITE, maintaining accurate and current data. Experience in coordinating access control to the site including badging, system access, and escorting. Experience in drafting and editing minutes, documents, letters, and other communications. Experience in assisting in the onboarding process for new employees, facilitating a smooth integration into the team. Experience in keeping accurate and up-to-date personnel, security and recall roster records. Experience in organizing and coordinating employee training sessions, supporting the professional development of the team. Experience in performing research, collection, collation, and compilation of data, preparing reports and interpreting findings. Experience in interfacing with the FOCUS Center and installation staff. Experience in reviewing work orders on devices that are down, identifying if the site will miss CPF and planning for mitigation. Experience in serving as the site environmental health and safety officer. Clearance: Secret V2X is committed to building a diverse and inclusive environment in which we recognize and value each other's differences as well as fostering a culture that promotes its core values: Professionalism, Integrity, and Respect. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, or status as a protected veteran.

Posted 1 week ago

Contact Government Services logo
Sr. Support Center (Service Desk) Manager
Contact Government ServicesBaltimore, MD
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Job Description

Sr. Support Center (Service Desk) Manager

Employment Type:Full Time, Mid-level
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Department: Information Technology

CGS is seeking a Support Center (Service Desk) Manager to join our team supporting a wide-ranging technical support initiative for a large Federal agency.

CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.

Qualifications:

  • Experience in one of the following disciplines: Information Systems, Information Technology,

Engineering, Management/Business Management, or Computer Science.

  • Service desk Institute (HDI) certified as a HDI Support Center Manager with a requirement that individual become HDI Support Center Director certified within 12 months of Task Order Award.
  • Demonstrated experience re‐engineering or setting up service desks according to industry best practices.
  • Demonstrated experience obtaining Government management buy‐in for improving the service desk by demonstrating greater Return on Investment.
  • Demonstrated experience developing and maintaining formal processes and procedures for consistency and increased productivity.
  • Demonstrated experience implementing methodologies to improve first call resolution, managing customer perceptions, and building strong internal relationships.
  • Demonstrated experience recommending and implementing appropriate technology and other resources to maximize service desk effectiveness.
  • Demonstrated experience building and retaining a qualified service desk team through innovative hiring and training and development techniques.
  • Demonstrated experience implementing innovative staffing and scheduling models for KPI guaranteed coverage at the lowest possible costs.
  • Demonstrated experience developing a customer care philosophy that ensures customer satisfaction.
  • Demonstrated experience analyzing service desk performance through various statistical and reporting methods.
  • Demonstrated experience enhancing the image of the service desk as a front-end support group that advances the IT vision and strategy.
  • Demonstrated experience managing an incident management system in a performance based environment complying with ITIL V3/V4 standards.

Our Commitment:

Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems.

For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.

Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.

We care about our employees. Therefore, we offer a comprehensive benefits package.

  • Health, Dental, and Vision
  • Life Insurance
  • 401k
  • Flexible Spending Account (Health, Dependent Care, and Commuter)
  • Paid Time Off and Observance of State/Federal Holidays

Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Join our team and become part of government innovation!

Explore additional job opportunities with CGS on our Job Board:

https://cgsfederal.com/join-our-team/

For more information about CGS please visit: https://www.cgsfederal.com or contact:

Email: info@cgsfederal.com

$73,800 - $106,600 a year