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Administrative Support III - RI Kidney & Urology-logo
Nationwide Children's HospitalColumbus, Ohio
Overview: Job Description Summary: Performs a wide variety of complex administrative activities for a Section Chief or VP, and/or others as assigned. Job Description: Essential Functions: Schedules appointments and meeting locations; coordinates business events. Manages travel arrangements including air reservations, scheduling options, hotel and car rental. Develops travel itineraries in alignment with NCH standards. Responsible for completion of reimbursement requests. Provides excellent service to both internal and external customers by applying best practices and standard operating procedures. Anticipates problems and proposes solutions in advance. Coordinates special projects within assigned department. May provide assistance in training and orientation of colleagues. Creates moderately complex correspondence, spreadsheets and visual presentations for projects. Education Requirement: High School Diploma or Equivalent; business-related or professional development coursework preferred. Licensure Requirement: (not specified) Certifications: (not specified) Skills: Must complete Ambassador Program within first 12 months of employment. Experience: 3 years administrative experience preferred. Experience in a healthcare environment may be desired. Physical Requirements: OCCASIONALLY: Climb stairs/ladder, Electricity, Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Machinery, Pushing / Pulling: 0-25 lbs FREQUENTLY: Bend/twist, Color vision, Flexing/extending of neck, Interpreting Data, Reaching above shoulder, Repetitive hand/arm use, Squat/kneel, Standing, Walking CONTINUOUSLY: Audible speech, Computer skills, Decision Making, Depth perception, Hand use: grasping, gripping, turning, Hearing acuity, Peripheral vision, Problem solving, Seeing – Far/near, Sitting Additional Physical Requirements performed but not listed above: (not specified) "The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"

Posted 1 week ago

Direct Support Professional I-logo
Evergreen Life ServicesMinden, Louisiana
Evergreen Life Services is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital status, or any other legally protected status. Title: Direct Support Professional I Reports To: Home Director I & II Classification: Part-Time FLSA Status: Non-Exempt Created: November 29, 2013 JOB SUMMARY Responsible for maintaining a healthy, safe, and therapeutic environment for individuals served and following through on their individual care plans. ESSENTIAL JOB FUNCTIONS Ensure the health and welfare of the individuals served. Assist individuals served with medication and treatment plans as needed. Assist individuals served in the care and cleaning of their homes, including reporting maintenance needs. Assist individuals served with money management, including budgeting, banking, and shopping. Assist individuals served with daily life activities such as meal preparation, reading usage, use of telephone, use of community services (e.g., post office, mass transportation), housekeeping, clothing care, self-care, and personal hygiene. Make food and non-food purchases for the home when requested. Prepare meals. Ensure the maintenance of the home and grounds is done as requested. Complete all required documentation following applicable state agency(ies) and Evergreen Presbyterian Ministries, Inc. policies and procedures. Implement behavioral and other programs as trained and requested. Assist individuals served with their goals as outlined in their plan of care document(s). Identify potential behavior triggers and defuse or redirect them as needed to ensure the safety and well-being of all involved. Provide transportation for individuals served in the company or personal vehicle as requested, i.e., appointments, activities, etc. QUALIFICATIONS/EXPERIENCE/JOB KNOWLEDGE Effectively read, write, and communicate verbally in English and must be able to read and understand instructions, perform record-keeping, and write reports. Valid driver’s license—which meets Evergreen requirements for insurance purposes and proof of liability coverage if a vehicle is owned—is preferred. Meet and maintain all requirements of the applicable state agency(ies), including good standing with the state abuse and neglect registry. Submit to and pass a drug screen and criminal background check. Ability to utilize basic computer skills (e.g., data entry, approving timesheets, etc.). Prior experience as a direct support worker or in a caregiving capacity. Must be at least 18 years of age (non-driver) or 21 years of age (driver). PHYSICAL REQUIREMENTS Constantly moves about to coordinate work. Regularly moves and positions objects weighing up to 50 pounds while assisting individuals served in the home, workshop, or job site. Regularly assist individuals served physically by lifting and positioning them as appropriate. Constantly be alert and aware of the needs of individuals served. Occasionally exposed to viruses and infectious conditions. Reasonable accommodations may be made to enable individuals with disabilities or medical conditions to perform essential functions. SUPERVISORY RESPONSIBILITIES Will not supervise. SPECIAL REQUIREMENTS Represent Evergreen in public in a fashion that would reflect the credibility and professionalism of the organization. Desire to work with people with disabilities and enhance their quality of life. Function successfully in stressful situations. Demonstrate high moral standards to be a positive role model for individuals served. Complete all orientation and on-the-job training before starting work. Work assigned shifts as required by management. Attend all training classes as required. Other characteristics of a successful DSP include but are not limited to the following characteristics: patience and composure, effective communication, dependability, effective interpersonal skills, awareness and attention to detail, advocacy, etc. EMPLOYMENT VARIABLES Must have a good driving record that meets the minimum requirements for Evergreen and reliable transportation. Must pass a drug screen and criminal background check. Must be able to work a flexible schedule, which includes all shifts, including nights, days, and weekends. WORKING ENVIRONMENT May be required to work in a variety of settings and environments, both indoors and outdoors. Evergreen is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital status, or any other legally protected status.

Posted 30+ days ago

0
00 RHA Health ServicesGlenside, Pennsylvania
We are hiring for: Behavioral health / Direct Support Professional Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! The Behavioral Health Direct Support Professional (DSP) plays a vital role in supporting individuals with mental health and/or behavioral health challenges in the home and community. Working closely with each person, the DSP implements tailored services that align with the individual’s goals and desired outcomes. In this role, the DSP takes the time to understand each person’s unique background, including personal history, family, social connections, and future aspirations. Guided by supervision and direction, the DSP fosters a respectful and empowering environment. DUTIES AND RESPONSIBILITIES: Assists the person(s) receiving services in identifying and communicating his or her requests and needs for services and support. Promote and support a healthy lifestyle by educating on wellness practices and implementing strategies to prevent illness and accidents. Foster self-advocacy and encourage individual choice and decision-making aligned with personal goals. Accompany and support individuals in community activities such as work, movies, concerts, shopping, and other social outings to promote social engagement. Teach and support the development of independent living skills, enhancing self-sufficiency in daily activities. Provide safe and reliable transportation to appointments and community engagements. Foster positive relationships and inclusivity within the community, encouraging integration and a sense of belonging. Support and guide decision-making related to living arrangements, employment, and social relationships, respecting individual preferences. Assist with personal care tasks, including bathing and hygiene, as well as household chores like laundry, cleaning, and decorating, to maintain a comfortable living environment. Document all services provided to ensure accurate records and effective communication among support teams. Understand the unique challenges faced by individuals with mental health and behavioral health challenges and utilize advocacy strategies to address barriers. Connect individuals to resources that support career exploration, educational opportunities, volunteerism, and personal growth. Promote effective communication, ensuring all interactions are respectful, clear, and supportive of the individual’s needs. Administer medications when allowed by state regulations, following all safety and procedural guidelines. Maintain strict confidentiality regarding personal information, adhering to all legal and ethical standards. Perform additional duties as assigned and enhance service quality. SUPERVISORY RESPONSIBILITIES: This position has no supervisory responsibilities. MINIMUM QUALIFICATIONS: High School Diploma or equivalent Must be at least 18 years of age Meet all pre-employment screening Valid driver's license PHYSICAL DEMANDS AND WORK ENVIRONMENT: Regularly required to lift 30 lbs. Must be able to lift a minimum of 40 lbs. Must be able to pull a minimum of 25 lbs. Must be able to squat, kneel, crawl, crouch, climb, and stoop. Must be able to regularly use hands to finger, handle, or feel objects, tools, or controls. Required to regularly stand and walk. Must be able to demonstrate proficiency in CPR from the floor level requiring to work on hands, knees, bending, standing, and lifting. Vision requirements include close vision, distance vision, and peripheral vision. Must be able to talk and hear. RHA is an Equal Employment Opportunity Employer, prohibits discrimination based on the following protected categories: race, creed, color, national origin, nationality, ancestry, age, sex/gender, marital status, civil status, domestic partnership status, familial status, religion, affectional or sexual orientation, gender identity or expression, atypical hereditary cellular or blood trait, genetic information, liability for service in the Armed Forces of the United States, or disability. Pre-employment screening: Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities) Drug testing Education verification and other credentialing based on position requirements. Proof of employment history or references (if required) Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals. We offer the following benefits to employees: Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday! Employee perks and discount program : to help you save money! Paid Time Off (full-time employees only) Health/Insurance (full-time employees only) 401(k) retirement savings program Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees) Training: Free CPR, first aid, and job-specific training opportunities *contract/contingent workers and interns do not qualify for any of the above benefits EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center. About RHA: At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey. If you are ready to make a difference in the lives of people we serve and support apply to join the team today.

Posted 30+ days ago

IT Support Databases and Systems Administrator-logo
Booz Allen HamiltonChantilly, Virginia
IT Support Databases and Systems Administrator The Opportunity: As a Database System Administrator, you will provide technical system administration support to the Information Management Service Office (IMSO) in accordance with federal laws, regulations, directives, and instructions. You will support the IMSO members to ensure they have the appropriate database tools and accesses needed to perform their jobs. As a Database System Administrator, you will be responsible for supporting the daily administration of database records applications, including engineering and configuration support of software patches, supporting upgrades, maintaining access controls, mitigating log-on issues, supporting migrations, and troubleshooting application issues. You’ll maintain training guides, user manuals, and ensure web-based training is up to date. You will provide software training, including routine training courses, for users across the agency, including small classroom, virtual, and deskside training. Join us. The world can’t wait. You Have: Experience with using SharePoint and Microsoft Office tools Knowledge of Content Manager Knowledge of SQL Languages Ability to conduct user training TS/SCI clearance with a polygraph Bachelor’s degree in an IT or CS field and 2+ years of experience with database or system administration support, or 5+ years of experience with database or system administration support in lieu of a degree CompTIA Security+ Certification Nice If You Have: Experience with records management tools such as HighView or CADRE Experience with writing technical documentation such as User Acceptance Testing (UAT) or Service Specific Requirements (SSP) Experience with Microsoft SharePoint Administrator Experience with working in Cloud environments Experience with data migration Experience in executing SDLC process, including with industry best practices Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance with polygraph is . Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page. Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $62,000.00 to $141,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date. Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Work Model Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely. If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility. If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.

Posted 4 days ago

Patient Support Specialist-logo
Mirum PharmaceuticalsFoster City, California
MISSION Mirum Pharmaceuticals is a biopharmaceutical company dedicated to transforming the treatment of rare diseases. We are passionate about advancing scientific discoveries to become important medicines for rare disease patients. We are collaborative, creative, and experienced professionals and we’re looking to augment our team with other individuals who embody our values: care, be real, get it done, and have fun, seriously. POSITION SUMMARY As a Patient Support Specialist, you provide inbound and outbound phone support and serve as the primary contact for patients, caregivers, and providers. You will facilitate a collaborative process that gauges, coordinates, and monitors patient need and appropriately facilitates a patient’s journey utilizing services offered through the Patient Support Program on behalf of Mirum. The primary function is to provide unparalleled customer service to patients, caregivers and providers as a dedicated contact by coordinating resources, exchanging information and ensuring appropriate delivery of support. JOB FUNCTIONS/RESPONSIBILITIES Patient Support Specialists may be regionally aligned and will serve as an expert on reimbursement, co-pay, foundation assistance, patient assistance program (PAP) issues, and other forms of available support and will be responsible for handling patient and healthcare provider interactions Serve as an advocate to patients regarding eligibility requirements, program enrollment, reimbursement process, affordability support, and general access for Mirum prescribed therapies Establish relationships, develop trust, and maintain rapport with patients and healthcare providers Serve as direct point of contact to health care providers for ongoing support and relationship development by acquiring and delivering detailed information regarding a program and/or a patient Serve as a resource for patients and healthcare professionals to verify insurance coverage, reimbursement process, and general access for complex pharmaceuticals Evaluate program enrollment forms for data integrity and missing information Responsible for communicating insurance benefit investigations, prior authorization and appeal requirements, and triage cases according to program standard operating procedures Follow program guidelines and escalate complex cases according to program policy, SOPs, Call Guides, and other program materials. Working in a case management system, documenting status/background in case notes, communicating patient benefits, assisting in the PA/Appeals process and like responsibilities Ability to understand and explain benefits offered by all payer types including private/commercial and government (i.e., Medicare, Medicaid, VA and DOD) Act as an assigned liaison to customer contacts (e.g., regional contact for sales representatives), Market Access colleagues, other internal stakeholders and healthcare providers Maintain records in accordance with applicable standards and regulations to the programs and support offerings Provide unparalleled customer service while serving as a brand advocate and program representative; understands the importance of achieving quality outcomes and commit to the appropriate use of resources Works with the Program Supervisor, on a day-to-day basis to maintain open lines of communication and share awareness regarding patient status, prescriber feedback/satisfaction and program effectiveness Understand health and disease states of patients of the programs Maintains a high level of ethical conduct regarding confidentiality and privacy Help maintain team morale by consistently demonstrating positive attitude On time adherence to training deadlines for all corporate policies and procedures governing access to confidential data Ensure all SOPs are followed with consistency Conducts miscellaneous tasks or projects as assigned identify and report pharmacovigilance information as required, i.e., Adverse Events, and Product Quality Complaints QUALIFICATIONS Education/Experience: Bachelor’s degree preferred; or a minimum of 4 years of call center or customer service experience with progressive levels of responsibility within a service driven biopharmaceutical organization. Knowledge, Skills and Abilities: Ability to communicate effectively both orally and in writing Bilingual in English and Spanish is a plus Knowledge of medical insurance terminology and reimbursement/insurance, healthcare billing, physician office, health insurance processing or related experience Excellent problem-solving and decision-making skills required Attention to detail and committed follow through in communication with patients, providers and internal stakeholders Strong organizational skills Willing to work in a dynamic, fast paced environment and can multi-task and adapt to change while adhering to Program Standards Strong interpersonal skills, ability to work both independently and as part of a team, ability to jump in and help others as needed Empathetic listening skills in order to interact effectively with patients and providers Punctual, reliable with strong attendance record Proficient with Microsoft products The salary range for this position is $90,000 to $100,000 USD. Compensation will be determined based on several factors including, but not limited to; skill set, years of experience, and the employee’s geographic location. Please note that the required compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits unless otherwise provided. #LI-HYBRID Mirum Pharmaceuticals is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and Local laws that prohibit employment discrimination on the basis of race, age, national origin, ethnicity, religion, gender, gender identity, pregnancy, marital status, sexual orientation, citizenship, genetic disposition or characteristics, disability, veteran’s status or any other classification protected by applicable State/Federal/Local laws. Mirum Pharmaceuticals provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures.

Posted 30+ days ago

FIELD SUPPORT COORDINATOR (San Marcos, TX)-logo
CorbinsSan Marcos, Texas
At Nox Group, we are dedicated to humanizing construction! Our enterprise owns and operates Corbins, RMCI, Nox Innovations, and Construction Labels. Our teammates, partners, and customers can expect that we genuinely care to serve them and look out for their best interests. As one of the fastest-growing industrial construction enterprises in the US and an industry leader in data centers, manufacturing, semiconductor, and water/wastewater treatment facilities, we continually look for people who are excited about personal growth and can contribute to our mission of being empowered thought leaders boldly changing the construction industry. We are seeking a Field Support Coordinator to join our Field Support Team at our San Marcos, Texas warehouse. This role is essential in ensuring our field teams have the tools and resources they need to operate efficiently. With a mix of hands-on and administrative/computer-based work, every day brings new challenges and opportunities. Responsibilities Perform as a liaise for tool needs across jobsites. Provide both physical and technical support to our field personnel and execute tool requests for work sites. Build and maintain positive correspondence with company personnel. Dispense information on continual questions regarding tools and tool requests. Input and track tools and other assets using computer software. Maintain records of tool assignments and any required documentation. Generate delivery requests and prepare tools for delivery to site. Conduct maintenance of existing tools and equipment. Assemble, breakdown, and inspect tool assets for needed service intervals or repairs. Create tool and safety equipment orders for stocked items to minimize shortages of crucial, frequently used items. Analyze receiving paperwork of delivered goods from vendors, verify accuracy of shipped quantities, and communicate any discrepancies. Administer tool audits at jobsites. Travel is provided to jobsites. Assist with the cleaning, organizing and overall maintenance of the warehouse at the main office. Accept parcels mailed to main office and notify addressee of receipt and/or deliver items to associates desk or office. Perform other job-related responsibilities / functions as required by business needs. Qualifications Proven work experience as warehouse and/or relevant logistics function. Analytical, problem solving and organizational skills. Demonstrate ability to lead and manage staff. Proficient with and aptitude to quickly learn Microsoft suite and other computer software/programs. Ability to build and maintain positive relationships. Ability to work independently and manage multiple requests. Ability to lift up to fifty pounds, unassisted, as required. Ability for stand for long periods of time in one place and walk the office/job-site throughout the day. Ability to work from various heights via ladders, scaffolds, aerial lifts, catwalks and other safe work platforms and area when necessary. Able to work a 40-hour work week, with overtime and off-hour shifts as required. Able to work in extreme weather conditions and elements, indoor or outdoor, including heat, cold, rain, mud, dust, and snow depending on the job location. Education & Certifications High school diploma or G.E.D. equivalent. Valid driving record. OSHA 10 certification Preferred - You may be required to obtain this certification within your first 90 days of employment. Preferred forklift experience or willingness to learn. Safety Level This is a safety sensitive position and all applicable policies including drug test and background check will apply. The inherent responsibilities of your role may include physical working conditions. In order to safely and successfully perform job duties you must be able to: Potentially lift up to 50 pounds Potentially need to do repeated pushing, pulling, carrying, reaching (or working above shoulder), walking, standing, sitting, stooping, kneeling, bending, and climbing Potentially operate a motor vehicle, crane, tractor, etc. We reserve the right to continually monitor your ability to safely and successfully complete these inherent physical responsibilities and take action as deemed appropriate in accordance to the Americans with Disability Act (ADA) Additional: Pay: $21-26/hr Schedule: Monday-Friday Hours: 5:30am to 2:30pm, hours and overtime dictated by job It has been and continues to be the long-standing policy of any Nox Group operating company to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, or genetics. In addition to federal law requirements, Nox Group and all of its subsidiaries comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Posted 5 days ago

Direct Support Professional II Part Time-logo
Evergreen Life ServicesOklahoma City, Oklahoma
Evergreen is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital status, or any other legally protected status. Title: Direct Support Professional II Reports To: Home Manager/Day Program Supervisor Classification: Part-Time FLSA Status: Non-Exempt Created: November 29, 2013 JOB SUMMARY Responsible for maintaining a healthy, safe, and therapeutic environment for individuals served and following through on their individual care plans. Administer medication as allowed by appropriate state medication administration guidelines. ESSENTIAL JOB FUNCTIONS Ensure the health and welfare of the individuals served. Assist individuals served with medication and treatment plans as needed. Count and dispense appropriate medications as outlined in state medication administration guidelines. Train individuals served in the care and cleaning of their living area or home by performing and modeling simple tasks such as making a bed, cleaning the floor, and other basic housekeeping tasks. Clean the living area and assist individuals served with laundry. Report general maintenance needs of living area or home unit. Assist individuals served with money management, including budgeting, banking, and shopping. Assist individuals served with daily life activities such as meal preparation, reading usage, use of telephone, use of community services (e.g., post office, mass transportation), housekeeping, clothing care, self-care, and personal hygiene. Participate in the development and implementation of the active treatment plan and nutritional, behavioral, and physical support plans. Accompany and transport individuals served to activities such as medical/dental appointments, church services, recreation areas, work, and shopping as requested. Make food and non-food purchases for the home when requested. Prepare meals. Ensure the maintenance of the home and grounds is done as requested. Complete all required documentation (e.g., daily notes, incident reports, medical information such as seizures, vital signs as trained medication errors, etc.) following applicable state agency(ies) and Evergreen Presbyterian Ministries, Inc. policies and procedures. Implement behavioral and other programs as trained and requested. Assist individuals served with their goals as outlined in their plan of care document(s). Identify potential behavior triggers and defuse or redirect them as needed to ensure the safety and well-being of all involved. Provide transportation for individuals served in the company or personal vehicle as requested, i.e., appointments, activities, etc. Report accidents/incidents and suspected cases of abuse or neglect of individuals served per Evergreen policies and procedures. Provide instruction to individuals served involved in work activities associated with vocational opportunities. QUALIFICATIONS/EXPERIENCE/JOB KNOWLEDGE Effectively read, write, and communicate verbally in English and must be able to read and understand instructions, perform record-keeping, and write reports. Valid driver’s license—which meets Evergreen requirements for insurance purposes and proof of liability coverage if a vehicle is owned—is preferred. Meet and maintain all requirements of the applicable state agency(ies), including good standing with the state abuse and neglect registry. Submit to and pass a drug screen and criminal background check. Ability to utilize basic computer skills (e.g., data entry, approving timesheets, etc.). Successful completion of appropriate state-required medication administration certification and up-to-date training. Must be at least 18 years of age (non-driver) or 21 years of age (driver). PHYSICAL REQUIREMENTS Constantly moves about to coordinate work. Regularly moves and positions objects weighing up to 50 pounds while assisting individuals served in home, workshop, or job site. Regularly assist individuals served physically by lifting and positioning them as appropriate. Constantly alert and aware of the needs of individuals served.. Occasionally exposed to viruses and infectious conditions. Reasonable accommodations may be made to enable individuals with disabilities or medical conditions to perform essential functions. SUPERVISORY RESPONSIBILITIES Will not supervise. SPECIAL REQUIREMENTS Represent Evergreen in public in a fashion that would reflect the credibility and professionalism of the organization. Desire to work with people with disabilities and enhance their quality of life. Function successfully in stressful situations. Demonstrate high moral standards to be a positive role model for individuals served. Complete all orientation and on-the-job training before starting work. Work assigned shifts as required by management. Attend all training classes as required. Other characteristics of a successful DSP include but are not limited to the following characteristics: patience and composure, effective communication, dependability, effective interpersonal skills, awareness and attention to detail, advocacy, etc. EMPLOYMENT VARIABLES Must have a good driving record, which meets the minimum requirements for Evergreen and reliable transportation. Must pass a drug screen and criminal background check. Must be able to work a flexible schedule, which includes all shifts, including nights, days, and weekends. WORKING ENVIRONMENT May be required to work in a variety of settings and environments both indoors and outdoors. Compensation: $14.01 per hour

Posted 1 week ago

IT Support Manager-logo
DaBellaAustin, Texas
Description DaBella is seeking an IT Support Manager to oversee and continuously improve our technical support operations. In this role, you will lead a team responsible for delivering top-tier technical support, including end-user troubleshooting, software and hardware setup, and new office technology implementation. Your leadership will bring order to complexity, structure to workflows, and set the standard for excellent service across the organization. This is a highly hands-on position where you’ll model best practices, set clear standards, and ensure the IT Support function operates with reliability every day. At DaBella, we don’t just maintain technology—we empower people with it. If you believe leadership means adding value to others, and by doing so by creating stability, and delivering dependable solutions, then you’ll find your next challenge here. Compensation: $100,000-$110,000 annual salary Location: On-site, Austin, Texas Schedule: On-call and after-hours work may be required to meet the needs of this position. Job Responsibilities: ● Lead and organize the day-to-day operations of the IT Support team ● Monitor the IT Support ticketing system for trends and issues ● Provide direct technical support via phone, email, and in person ● Document all processes, solutions, and SOPs for consistency and efficiency ● Track and analyze KPIs to improve team performance and service delivery ● Collaborate with other IT teams and external vendors to resolve issues ● Oversee equipment lifecycle management and inventory accuracy ● Ensure the department is adequately staffed and well-prepared for upcoming needs Qualifications: ● 2–4 years of IT Support supervisory experience required ● Strong adherence to ITIL or similar Help Desk / IT Support best practices ● Proven ability to develop SOPs and maintain thorough documentation ● Proficiency in Microsoft Windows, Office 365, and common technical resources ● Strong organizational skills with a methodical approach to problem-solving ● Excellent communication skills and high attention to detail ● Service-oriented mindset with a focus on accuracy and reliability Why DaBella DaBella is one of the fastest-growing home improvement companies in the nation, driven by a commitment to developing exceptional leaders. Here, leadership is about ownership, accountability, and raising the standard every single day—not just managing the status quo. If you’re ready to do more than just manage a team, but mentor the next generation of IT professionals, this is your opportunity to make a lasting impact. Benefits: Employees and their families are eligible to enroll in: ● Medical, Dental, and Vision ● Health Savings Account (HSA) ● Company-Sponsored Life Insurance ● Supplemental Life Insurance ● Long-term and short-term disability ● Accident protection ● Employee assistance program - access to counseling services and other tools to improve work/family/life balance ● Pet Insurance for your furry family member ● 401k plan ● Additional Insurance Programs including: ● UHC Rewards ● Rally Health ● One Pass Select (gym membership subscription) Additional Perks: ● VPTO (Volunteer paid time off) year-round incentives to give back to your local community ● Personal/Professional Development - we provide books, courses, and opportunities to attend leadership conferences ● Relocation opportunities to other branches across the nation Each DaBella Employee receives: ● 80 hours of Paid Time Off annually with incremental increases ● 6 paid holidays during a calendar year effective day one of employment For more information, please visit www.DaBella.us #INDCORPORATE

Posted 6 days ago

Direct Support Professional-logo
Community OptionsMillville, New Jersey
Community Options, Inc . is a national non-profit agency providing services to individuals with disabilities in 12 states. We are now hiring Full-Time, Part-Time, PRN Direct Support Professionals (DSP), Caregivers, Direct Care Staff, Home Health Aides in Millville, NJ to provide person-centered care tailored to meet the needs of individuals with intellectual and developmental disabilities. This is a fantastic opportunity for professional growth, while making a difference! No experience required– we provide PAID training! Starting pay is $17.50/hour Responsibilities Foster a meaningful relationship between the individuals and their community Utilize Person Centered Plans to assess an individual's needs Assist individuals with their daily living and independence skills/personal care Monitor the health and medical needs of individuals and immediately report any concerns Assist with the learning and development of independent and community-based skills Participate with individuals in community, social, and recreational activities Drive individuals to medical appointments and activities in the community Ensure program documentation and billable records are completed accurately and timely Employees must cooperate with the licensee and department staff in any inspection, inquiry or investigation Minimum Requirements High School Diploma or GED Valid driver’s license with a satisfactory driving record Ability to establish a comfortable and supportive relationship with individuals receiving supports Ability to exercise good judgment and remain calm in crisis situations Excellent verbal and written communication skills Excellent time management skills Working Conditions Work in residential programs, day programs, and in the community Transport individuals utilizing your own vehicle or company provided vehicles Schedule may change due to business needs and may include evening and weekend hours Overtime may be required due to business needs May be required to lift or move 25+ pounds Why Community Options? Competitive Insurance Benefits (Medical, Dental, Vision) Paid Holidays—Including a Birthday Holiday Generous PTO Employee Incentive & Discount Programs 403b Retirement Plan Incredible career growth opportunities Send resume to: Resumes-CU@COMOP.ORG Community Options is an Equal Opportunity Employer M/F/D/V

Posted 30+ days ago

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Worldwide TechServices OpenPittsburgh, Pennsylvania
Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver’s License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Posted 30+ days ago

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Worldwide TechServices OpenOxnard, California
Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver’s License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Posted 30+ days ago

Technical Support Specialist-logo
BiampBeaverton, Oregon
Please note that we are not currently accepting resumes or additional support from talent agencies or third-party sources. Any resumes received from these sources will be considered unsolicited. We value integrity and clear communication with our partners, and appreciate your understanding in this matter. The role, at a glance: The Technical Support Specialist provides technical support, advice, and assistance to Biamp’s customers (including AV integrators, consultants, and administrators) regarding AV hardware and software systems. Daily activities include troubleshooting both simple and complex AV systems through conversation with customers, exploration of programming files, recreation of customer systems in a test lab, and listening to AV spaces over the phone. Our ideal candidate is looking for a long-term fit at Biamp, with continued growth and increasing responsibilities. How you'll contribute: Provide technical support to customers via phone, email, and chat Coordinate returns and repairs of Biamp products as necessary Troubleshoot, diagnose, and resolve technical hardware and software issues involving network connectivity, VoIP, poor audio/video quality, and more Identify and escalate priority issues to Applications Engineers and other groups where appropriate Accurately process and record customer interactions using tech support case tracking software Maintain and/or develop expertise in audio and video concepts and technologies, as well as other skillsets required within the professional AV industry Organize ideas and communicate oral and written messages that are appropriate to audiences and circumstances Follow up and make scheduled call backs to customers where necessary Offer alternative solutions where appropriate with the objective of retaining customers’ business Work with cross-functional teams to provide advice and guidance on new product development and industry trends You'll also support with: Participating in trade shows and assisting with customer visits where needed Assisting Applications Engineers as needed to test and improve Biamp products and processes Writing, proofreading and revising technical documentation, training courses, and online knowledgebase articles Maintaining organization and functionality of department’s test rack equipment Other duties as assigned by your Supervisor/Manager A successful candidate should have: Bachelor’s Degree or equivalent work experience 2-4 years related work experience in AV 1 or more years customer-facing support/service experience a plus Experience with designing/troubleshooting networks, configuring network switches, and other IT technologies is a plus Ability to independently support multiple Biamp products and platforms Certified Technical Specialist (CTS) certification or approved AV industry certification preferred Familiarity with fundamentals of computer networking; networking certification and/or training a plus Proficiency in Microsoft Office applications (Outlook, Word, Excel, and SharePoint) Possession of excellent verbal and written skills in English Possession of excellent organizational and interpersonal skills, and is able to work effectively with people of diverse backgrounds and diffuse challenging situations using acceptable and appropriate methods Ability to multi-task and be flexible in a dynamic work environment while maintaining strong attention to detail Ability to work independently and in a team environment Strong interest in independent learning and research a plus Up to 10% travel may be required Proficiency in Spanish a plus Work Environment: Stand or sit for long periods Office Environment What we offer: Medical, Dental, and Vision 3 weeks annual PTO and 9 paid holidays 401(k) + matching Employer-paid base life insurance, short, and long-term disability Health savings accounts (with Biamp contribution) and flexible spending accounts Tuition reimbursement Charitable donation matching Discretionary company achievement bonus Referral bonuses Who is Biamp? We make the world’s most extraordinary audio and video solutions. For over 40 years, Biamp has created and innovated professional audiovisual solutions that enable great communication. From the smallest of rooms to the largest of venues, we empower true human connection in every space. As we grow to meet our customers’ needs and evolve to address the challenges of tomorrow, one guiding principle remains the same: Biamp connects people through extraordinary audiovisual experiences About our company: At Biamp, we believe the employment relationship should be reciprocal. We want you to love your job, and we want your expertise and knowledge to help drive our business forward. We champion a supportive and dynamic environment filled with passionate people who choose continuous improvement over perfection. We insist on clear, explicit decision making, believe in taking calculated risks, and celebrate tough decisions even when they don’t succeed. We look for people who desire the best from themselves and encourage the same from their coworkers. Our commitment to one another and to the common goal is the most consistent reliable path to recurring success for all of us.

Posted 1 week ago

Product Support Specialist-logo
AscendSan Francisco, California
What we do Ascend is transforming the $10T global insurance industry by combining AI automation with embedded fintech. While insurance makes up 7.2% of global GDP, outdated financial infrastructure—PDFs, emails, and manual reconciliation—slows the industry down. Ascend is the first and market-leading finance automation platform built specifically for insurance, driving its rapid digital transformation. In just three years, we’ve: Trusted by 1000s of insurance businesses nationwide Processed billions in transactions annually, growing 200%+ per year. Built a world-class team of 50+ people in our San Francisco and Columbus offices. How we do it Ascend automates the entire insurance financial lifecycle—from collections and accounting to reconciliations and disbursements—helping businesses streamline operations and increase profitability. In the AI era, software alone is no longer enough. For decades, software costs have declined, and with AI, they are now in free fall. As both software buyers and builders, we fully embrace this shift—it makes technology more powerful and accessible. However, businesses must also maximize monetization, and the future belongs to those that embed themselves into financial flows rather than simply selling SaaS. That’s why AI + fintech is our edge—seamlessly integrating financial automation into transactions to create real, lasting value. Customers don’t just buy software; they unlock powerful financial efficiencies with a 5-7x ROI. Why we do it Insurance is a $10T+ industry running on legacy systems. AI alone won’t fix it, but AI-powered automation embedded into payments and transactions will. Ascend’s mission is to become the leading financial automation platform for insurance by 2030—powering the entire industry’s financial operations while transforming the way trillions of dollars move. Your role We’re hiring a driven and detailed-oriented Product Support Specialist to collaborate with our customers and internal teams to triage and resolve issues that will help fuel our customers’ success. Responsibilities will include Objective #1: In your first 30 days, you will: Onboard alongside other new Ascend employees. Begin learning our product and processes. Objective #2: In your first 60 days you will: Interact with customers over email, helping them resolve issues, educating them on how to better use the product, and ensuring a top-notch customer experience. Continue your product education, pushing further into the capabilities of the product and our customers’ use cases. Objective #3: In your first 90 days, and beyond, you will: Work closely with our Operations, Product, Engineering, and Customer Success teams to identify and solution complex issues, whether for an individual customer or across our entire product surface area. Begin covering our chat support channel, where speed and accuracy are key. Contribute to our support system, offering your expertise and guidance to help us build a world-class Product Support team. You might be a good fit if you are/have A background in insurance, financial services, or insurtech/fintech. Prior experience building support systems at early stage companies. Comfortable with the ambiguity and pace of an early stage startup. Strong written and verbal communication skills, ability to quickly understand complex (and sometimes dense) subject matter, and great attention to detail. Experience working in our toolsets, which include Retool, Front, Slack, Notion, Front, and Linear. Base Salary Range: $70,000 - $100,000 Benefits Competitive base salary and meaningful equity in a fast-growing company 100% health premiums covered for you and your dependents 401k with employer matching options Unlimited PTO Monthly company-paid commuter benefit options Parental and family leave Lunch provided when in office Company outings and off-sites Dog-friendly office! Join Ascend and be part of our mission to revolutionize the insurance industry and contribute to global financial modernization. Your leadership can make a significant impact on improving the $1T+ insurance industry. Equal Opportunity We are committed to equal opportunity employment and embrace diversity within our organization. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates to apply even if their experience doesn't precisely match this opportunity. We value diversity and are dedicated to equal opportunity employment.

Posted 5 days ago

Daycare Support Teacher-logo
Building Blocks Early Learning CenterHamden, Connecticut
At Building Blocks, we value educators and are committed to meaningful change. We offer generous benefits, including a paid week off between Christmas and New Year’s, extended time off around the 4th of July, professional development, and true work-life balance—all to support a fulfilling, goal-aligned career. Being a veteran educator in Early Education and Care means bringing confidence and insight to the classroom while remaining open to growth. The field is ever-evolving, with new research, regulations, and practices that require flexibility, strong communication, and a willingness to adapt. Your experience provides a steady foundation, but continued learning is essential—as is modeling that mindset for others. Whether you're mentoring colleagues or supporting young children through daily routines, your consistency, openness, and curiosity help create a thriving environment where everyone can grow. We are seeking passionate Head Teachers to join our Hamden Building Blocks, led by a School Director with over 10 years of experience in EEC. Our thriving community is built on shared values of teamwork, passion, and a commitment to continuous learning. Our Hiring Process If your skills and experience align with the role, a member of our team will reach out to schedule a phone interview. If the phone conversation suggests a strong fit, you'll be invited to continue with an in-person interview at the school. Once the interview process is complete, we’ll follow up within 48 hours to share the hiring team’s decision. This location operates year-round, Monday–Friday, 7:00AM - 6:00PM. We Offer: Up to 75% discount on your child's tuition, including tax-friendly tuition reduction options. Generous time off, in addition to a paid seasonal break from Christmas Eve through New Years Day, extended time around the 4th of July, and federal holiday closures. Comprehensive health benefits package, including health, dental, & vision all effective from hire date. Additional benefit selections, including pet insurance. Free immediate subscription to First Stop Health for 24/7 access to virtual doctors. 401(k) plan with company match (eligibility starts after 60 days of employment). Pay increase opportunities related to job performance, update in certification credentials, and degree completion. Opportunities for career advancement and ongoing coaching, including a dedicated Child Conference. Employee referral program available. At Building Blocks, our mission is driven by four key pillars: People First – Prioritizing the growth and experience of our team. Pedagogy for Tomorrow – Fostering innovative, child-focused teaching approaches. Planet at the Core – Promoting sustainability and nature-based learning. Positive Growth – Supporting children, families, and educators in every step forward. Your daily responsibilities will include managing classroom needs to support children’s well-being, nurturing a love of learning through a child-centered approach with social-emotional, STEAM, and nature-based activities. As an educator, maintaining regular communication with families is essential to fostering collaborative growth. Qualifications: Must pass required state and company background checks. Must have a high school diploma, GED, or be enrolled in classes. EEC teacher certification or requirements completed to be submitted for review. Adhere to all company policies and EEC regulations. Ability to stand, move, run, and play for most of the day. Ability to lift up to 30 pounds multiple times a day. $18.18 - $22 an hour The compensation range represents Building Blocks’ intention for this position. Actual offers may vary based on experience, education, and other business factors. We’re Growing! Building Blocks Early Learning Center is a subsidiary of Babilou Family, a global network of 1,100 early education and child care centers. Building Blocks provides award-winning early education and child care across 39 New England schools. Through the experience and talents of nearly 900 early education professionals and in partnership with nearly 4,000 families, we are on a meaningful journey to create optimal learning spaces where children ages 0-5 can learn, grow, and thrive. Our teams, whether at our home office or inside our schools, are change makers – they inspire, create, model, and most importantly make this a great place to work. At Building Blocks we are consistently recruiting, retaining, and promoting a diverse mix of colleagues who are representative of the diversity within the communities in which we operate. Our focus on equity and inclusion allows us to develop a broader scope of ideas and approaches, offering a collaborative and dynamic educational experience for the youngest members of society. #LI-Onsite

Posted 6 days ago

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Community Resource Specialists Staffing AgencyGillett, Wisconsin
Direct Support Professional / Caregiver – 3 DAY WEEKENDS! Job Duties: Get paid to shoot baskets, go bowling, watch movies and swimming. You can make a difference by helping people with disabilities live a better life. You help people interact with others and learn new skills. Every day is a new adventure with lots of smiles as your clients learn new things! Benefits: Family friendly, full-time hours – Monday through Thursday - 7:30 AM – 4:00 PM Paid Time Off Fridays, Weekends and Paid Holidays off Health, dental and vision insurance 401(k) Retirement Plan $16.00 per hour starting Qualifications: High school diploma or general education degree (GED) Previous experience working with people who have developmental and/or physical disabilities preferred, but will train Valid driver’s license and automobile insurance If you're ready to make a real difference, please join us at New View Industries in Gillett, Wisconsin! Have questions? Please contact Will Kline at william.kline@ocontocountywi.gov or 920-855-2128. You may send a resume or apply here. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Posted 4 days ago

Administrative Support Lead - RI Biobehavioral Health-logo
Nationwide Children's HospitalColumbus, Ohio
Overview: Job Description Summary: Manages the daily operations of the department and serves as the immediate supervisor of the administrative staff. Job Description: Essential Functions: Oversees the daily operations of the Administrative Assistant staff including: human resource functions, mentoring and training, performance evaluations, formulating and implementing departmental policies, and assigning new or additional responsibilities. Collaborates across boundaries to improve communication and operations of the department. Manages and/or delegates multiple projects simultaneously to ensure successful completion. Creates and maintains various schedules including: administrative staff, medical professionals, clinical, and department responsibilities. Education Requirement: High School Diploma or Equivalent, required. Business-related or professional development coursework, preferred. Licensure Requirement: (not specified) Certifications: (not specified) Skills: Must complete Ambassador Program within first 12 months of employment. Experience: Three years administrative experience, required. Two years of office management or supervisory experience, preferred. Experience in a healthcare, preferred. Physical Requirements: OCCASIONALLY: Climb stairs/ladder, Electricity, Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Machinery, Pushing / Pulling: 0-25 lbs FREQUENTLY: Bend/twist, Color vision, Flexing/extending of neck, Interpreting Data, Reaching above shoulder, Repetitive hand/arm use, Squat/kneel, Standing, Walking CONTINUOUSLY: Audible speech, Computer skills, Decision Making, Depth perception, Hand use: grasping, gripping, turning, Hearing acuity, Peripheral vision, Problem solving, Seeing – Far/near, Sitting Additional Physical Requirements performed but not listed above: (not specified) "The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"

Posted 30+ days ago

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Take Command HealthRichardson, Texas
About Take Command Take Command is a start-up on a mission to improve the healthcare system, starting with health insurance. Pragmatically speaking, we help employers reimburse employees for individual insurance instead of offering a traditional one-size-fits-all group plan. We believe this model can empower employees (when they have the right support) to be savvy healthcare consumers and have a transformative impact on the entire healthcare system. Let’s be honest—health insurance is usually a confusing, frustrating, and even emotional experience for people. We want to fix that with a new model, great technology, and a superior user experience. We have made a great start, but we need your help to fully realize our long-term vision. Duties & Responsibilities: Act as the frontline support team for VIP clients, employees of clients, and Benefit Consultants on our platform through ongoing phone support, chat support, emails, and internal ticketing support. Answer questions for existing and new clients about the details of how HRAs work, their specific benefits, and how to use our platform. Support our clients’ employees as they navigate a new benefits solution by providing a friendly attitude, clear guidance, technical support, and confidence in our ability to serve them well. Create & manage processes for triaging & escalating support requests, via chat, that builds confidence in the customer that we can help in a timely and efficient manner, even in our busiest seasons. Gather & organize meaningful client feedback and represent the “voice of the customer” internally, to help us improve the customer experience & scale support operations so we can keep growing. Competencies & Qualifications: Customer service experience required. A proactive & positive personality with organizational skills, great people skills, an extremely friendly attitude, and a desire to problem-solve. Excellent written communication skills in English. We’re solving a complex problem, and it takes patience and the ability to explain complex ideas in simple, understandable ways to make our clients feel comfortable and confident. A mix of technical & people skills. You’ll be navigating our database and getting familiar with some HRA regulations, but ultimately, we’re first and foremost relying on you to represent the company to our clients and keep them happy. Experience in health insurance is a plus but not necessary (we can teach you if you’re willing to learn). Compensation: $23/hour + 5% bonus + benefits Working at Take Command We’re excited to build a team and culture that reflects our values! We offer competitive pay and health benefits to share with this position. A generously funded ICHRA for medical, dental, and vision premiums and medical expenses. You get to use our own product and we think that’s so exciting and rare! Unlimited personal vacation in addition to regular company holidays. 401(k): 90-day eligibility for 4% match that vests over 4 years with a one year cliff! We have two beautiful offices in Richardson, Texas (City Line) and Austin, Texas. The kitchen is well-stocked and we've designed the space to have lots of different areas to work--lounge on the couch, stand near your colleague at a kiosk desk or hole up in one of our phone rooms! Paid parental leave for new parents. Flexible on where you work – we hope to see you around the office on average 3 days a week especially when white-boarding or building relationships with your colleagues, but you also have the ability to work from home or wherever you'd like when you need to get focus work done. More About Us We secured our Series B funding in 2023 and are thrilled to be able to expand our team. Despite being a small startup in a land of health insurance giants, we’re the recognized industry leader for what we do (health insurance reimbursements) and passionate about bringing it to market because we know we can help fix a broken system and improve our clients’ wellbeing and health outcomes. We’ve been featured in The New York Times , The Wall Street Journal , The Dallas Morning News , and other national healthcare publications and are excited about our growth opportunities. Take Command knows diversity and inclusion among our teammates is integral to our company’s success and growth. Our vision is to recruit, develop, and retain the best team from a diverse candidate pool. This has mostly been about us, but we’d love to hear from you--we can’t wait to hear your story! *Take Command is an equal opportunity employer! We celebrate diversity and are committed to creating an inclusive environment for all employees.

Posted 30+ days ago

Patient Care Support Services Assistant-logo
By the Bay HealthSan Francisco, California
By The Bay Health, a non-profit established in 1975, set the standard for hospice in the U.S. by emphasizing the role of the patient in making important medical decisions. Our spectrum of home-based services now includes Skilled Home Health Care, Palliative Care, Adult Hospice Care and Pediatric Care. Our team approach strives to address practical, social, emotional and spiritual aspects of care, with the goal to maximize quality of life for our patients, caregivers and families. We are currently seeking a Patient Care Support Services Assistant to join our team in our San Francisco office. The successful candidate must be reliable, well organized, a team player, able to maintain patient records, support clinical operations, and provide administrative support at our San Francisco location. This position requires strong phone, written, oral communications skills, an ability to maintain a high degree of confidentiality and professionalism, and general knowledge of medical terminology. This position does require holiday and weekend rotations. Essential Duties & Responsibilities include ( but are not limited to) : Triage all incoming calls from prospective and current patients, caregivers, members of medical community, staff, and public, helping to identify the proper staff member to receive the call in a prompt and courteous manner. Daily Audit chart audits by running and reviewing Epic, Excel, PCSS Admit reports for Admission to Discharge patients to ensure accuracy, working with internal departments, individual staff members as well as external medical community and vendors. Collects and distributes interoffice mail. Facilitates outgoing mail using the USPS mailing system. Education/Experience : High school diploma or general education degree (GED); or three months related experience and/or training; or equivalent combination of education and experience. Minimum of one year’s experience performing clerical/administrative tasks preferably in a health care setting. Certificates, Licenses, Registrations : Current California Driver’s License and automobile insurance that meets State of California requirements, if driving a car. Pay Range: $21.00 - $28.00 hourly By the Bay Health is proud to serve our community as an equal employment opportunity employer. Everyone is valued and welcome at BTBH. Our organization is committed to diversity, equity and continues to build a culture of inclusion by recruiting, screening, hiring and retaining any qualified individual without regard to age, race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, disability, marital status, registered domestic partner status, citizenship, physical or mental disability, legally protected medical condition, family care status, military care status, veteran status or any other consideration made unlawful by Federal, state, or local laws.

Posted 30+ days ago

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CbConcord, North Carolina
Replies within 24 hours JOB SUMMARY The Certified Peer Specialist is an active member of Premier Service of Carolina, Inc., and provides peer support services to clients with serious mental illnesses in the community. Under the supervision of the Clinical Director and the Program Director, the Peer Specialist will function as a role model to peers; exhibiting competency in personal recovery and use of coping skills; serving as a consumer advocate, providing consumer information and peer support for clients in outpatient and inpatient settings. This is a 1099 Contract Position Must live near or able to relocate to Concord, NC Job Responsibilities: Assist clients in articulating personal goals for recovery through one-to-one and group sessions. During these sessions, the PS will support clients in identifying and creating goals and developing recovery plans with the skills, strengths, supports, and resources to aid them in achieving those goals Assist clients in working with their named treatment team in determining the steps he/she need to take in order to achieve these goals and self-directed recovery. Assist clients in setting up and sustaining self-help (mutual support) groups, as well as means of locating and joining existing groups. Utilize tools such as the Wellness Recovery Action Plan (WRAP) to assist clients in creating their own individual wellness and recovery plans. Independently or with periodic assistance of higher graded treatment team members, utilize and teach problem-solving techniques with individuals and groups; The Peer Support Specialist may share their own experiences and what skills, strengths, supports, and resources they use. The Peer Support Specialist will share their own recovery story and as the facilitator of these sessions, will demonstrate how they have directed their own recovery. The Peer Support Specialist will provide ongoing individual and group sessions to teach clients how to identify and combat negative self-talk. Assist clients in building social skills in the community that will enhance job acquisition and tenure Teach and role model the value of every individual’s recovery experience. Assist the client in obtaining decent and affordable housing of his/her choice in the most integrated, independent, and least intrusive or restrictive environment by taking them out to view housing, either driving them or riding with them on public transportation. The Peer Support Services models effective coping techniques and self-help strategies. Serve as a recovery agent by providing and advocating for any effective recovery based services that will aid the client in daily living. Assist in obtaining services that suit that individual’s recovery needs by providing names of staff, community resources, and groups that may be useful. Inform clients about community and natural supports and how to use these in the recovery process. Community resources may include but are not limited to the Social Security office, Department of Family and Children services, local YMCA, Library, restaurants, clients’ service organizations, apartment complexes, and other types of housing, etc. Assist clients in developing empowerment skills and combating stigma through self-advocacy. This will be accomplished through regular meetings and individual or group sessions. With assistance from the Program Coordinator/Team Leader, the Peer Specialist will work with the clients and other treatment team staff to develop a treatment/recovery plan based on each client’s identified goals. Plans will be reviewed and signed by the Coordinator/Team Leader and other participating treatment team staff. The Peer Support Specialist will document the following on the client’s treatment/recovery plan: identified person-centered strengths, needs, abilities, and recovery goals interventions to assist the client with reaching their goals for recovery progress made toward goals QUALIFICATION and EDUCATION: Required: NC Peer support certification Work Environment This job involves both administrative and clerical duties that require a willingness to work in a behavioral healthcare office setting. Note: This job description does not list all your job duties. The position description and job requirements above have been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the subject position. To perform this job successfully, an individual must be able to perform each job satisfactorily. Occasionally your supervisor or manager might request that you perform other reasonable duties. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Review of your performance is based on your performance of the duties listed in this Job Description at any time. This Job Description is not an employment contract. Compensation: $15.00 - $18.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Posted 30+ days ago

Client Experience Coordinator & Executive Support-logo
Dryer Vent SuperheroesOmaha, Nebraska
Benefits: Flexible schedule Training & development OiCS (Omaha Inbound Call Services) is a growing in-person call center providing professional support for businesses in the home services industry. While we do handle inbound calls, our role goes far beyond that — we serve as trusted client representatives, calendar managers, and executive-level support for service-based businesses across the region. We're currently hiring a Client Experience Coordinator & Executive Support to join our in-office team. This is a dynamic role that blends elements of customer service, administrative assistance, and executive support. You'll work closely within a team environment while also supporting leadership and clients with precision and professionalism. What You’ll Do: Act as the first point of contact for incoming client communications Assist with appointment coordination, client follow-ups, and internal scheduling Support business owners and executives with day-to-day operational tasks Maintain organized client records and call logs Contribute to team meetings and ongoing process improvements Work in a collaborative team environment to deliver seamless support to clients Who You Are: Professional, polished communicator (written and verbal) Organized, detail-oriented, and proactive Able to multitask in a fast-paced setting without losing focus A natural team player who also works well independently Previous experience in a support, administrative, or customer-facing role preferred Associate’s degree in Business, Communications, or related field preferred but NOT required Previous experience in a call center or service-based industry is a bonus Role Details: In-person position at our Omaha, NE office Monday - Friday daytime shifts Part-time to start with hourly rate pay, with growth potential Paid training provided Professional but supportive team environment Why Work at OiCS? At OiCS, you’ll do more than just answer phones; you’ll build relationships, support businesses, and become a trusted extension of their brand. We believe in providing excellent service with a personal touch, and we’re looking for someone who’s excited to grow alongside us. If you're ready to bring strong communication skills, organizational know-how, and a team-focused mindset to the table, we want to meet you. Compensation: $18.00 - $20.00 per hour

Posted 3 weeks ago

Nationwide Children's Hospital logo

Administrative Support III - RI Kidney & Urology

Nationwide Children's HospitalColumbus, Ohio

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Job Description

Overview:


 


 

Job Description Summary:


 

Performs a wide variety of complex administrative activities for a Section Chief or VP, and/or others as assigned.


 

Job Description:


 

Essential Functions:

  • Schedules appointments and meeting locations; coordinates business events. Manages travel arrangements including air reservations, scheduling options, hotel and car rental. Develops travel itineraries in alignment with NCH standards. Responsible for completion of reimbursement requests.
  • Provides excellent service to both internal and external customers by applying best practices and standard operating procedures. Anticipates problems and proposes solutions in advance.
  • Coordinates special projects within assigned department.
  • May provide assistance in training and orientation of colleagues.
  • Creates moderately complex correspondence, spreadsheets and visual presentations for projects.


Education Requirement:

High School Diploma or Equivalent; business-related or professional development coursework preferred.


Licensure Requirement:

(not specified)


Certifications:

(not specified)


Skills:

Must complete Ambassador Program within first 12 months of employment.


Experience:

3 years administrative experience preferred. Experience in a healthcare environment may be desired.


Physical Requirements:

OCCASIONALLY: Climb stairs/ladder, Electricity, Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Machinery, Pushing / Pulling: 0-25 lbs

FREQUENTLY: Bend/twist, Color vision, Flexing/extending of neck, Interpreting Data, Reaching above shoulder, Repetitive hand/arm use, Squat/kneel, Standing, Walking

CONTINUOUSLY: Audible speech, Computer skills, Decision Making, Depth perception, Hand use: grasping, gripping, turning, Hearing acuity, Peripheral vision, Problem solving, Seeing – Far/near, Sitting


Additional Physical Requirements performed but not listed above:

(not specified)



 


 

"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

pay-wall