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Data Management Services, Inc. (dba: DMS International) is a professional services firm headquartered in Silver Spring, Maryland, with work locations throughout the continental United States. We prepare managers and executives to lead their workforce through customized learning solutions that drive the standards of an ever-changing world. We build creative, unique and engaging learning experiences for commercial, civilian and defense organizations. Our high-caliber talent, delivery methodology and innovative solutions contribute to preparing a workforce that is ready for the future. You can join us on this journey to bring efficiency and creativity to our customers. At DMS International (DMS), we are the catalyst for effective workforce transformation. To achieve this, we hire professionals who take pride in doing quality work and who are excited about contributing to the professional development of tomorrow's leaders. DMS seeks candidates that possess and display the attributes that reflect our Core Values of: Quality in delivering solutions, Leadership, Innovation, Teamwork, Integrity in conduct, Responsiveness to our customer's mission Obtain a suitable evaluation for mandatory drug screenings. DMS is currently seeking Administrative Support Specialists . The Administrative Support Specialist will perform administrative duties at CENSECFOR HQ and throughout the CENSECFOR domain.  They work closely with other contractor, military, and government civilian administrative personnel at each work location. All Administrative Support Specialists must be familiar with applicable Navy rules, regulations, and other requirements as listed in the contract's Performance Work Statement (PWS) and may be required to attend in-service training which is designed to update contractor personnel on Government rules, regulations, and other requirements.  Administrative Support Specialists must: Be a US Citizen. Have no record of criminal convictions. Possess an active state driver's license. A High School diploma or GED A minimum of four (4) years administrative experience, with at least two (2) years in a Navy or Marine Corps environment Possess a valid driver's license Have the ability to obtain a Favorable Tier 3 Background Investigation and a Secret Clearance when required. Complete all ethics training requirements set forth by Naval Education and Training Command (NETC) and the Center for Security Forces (CENSECFOR) prior to working with students and staff. IA (Information Assurance) checklist and tracking log Administrative Support Specialist duties may include: Administering: Site Mail Management Program Site Files and Records Program Status of training. Training schedule coordination with training facilities and resources. Site indoctrination for new personnel. Creating and preparing: Message traffic for leadership approval Award packages. Military retirement-related correspondence Official ceremonial paperwork No-cost Temporary Additional Duty (TAD) orders as directed Navy and Marine Corps enlisted and officer fitness reports for Commanding Officer's approval. Letters of Designation for activity personnel. Graduation certificates. Command status updates. Bi-Weekly report for Activity Leadership. Daily Muster report. Managing: Learning Activity correspondence compliance with Navy policies and procedures. Check-In/Check Out Process Government travel details Activity's printing program and Defense Automated Printing Service (DAPS) orders. Activity's Directives Program in conjunction with Headquarters staff. Transaction Online Processing System (TOPS). Updates to the Learning Activity's global address list user groups. Personally Identifiable Information (PII) on shared drive. Training schedules and associated documentation on Navy electronic systems. Division Officer records and Instructor Training Records for active duty personnel. Training Activity's Tickler (task reminder) system. General Military Training (GMT) training schedule and training records. Learning Activity's Purchase Order funding balances and inventory. Local Personnel Support (as alternative point of contact) and related Navy automated personnel systems. Privacy Act Office's administrator responsibilities. Locations: Pearl Harbor, HI Classification: Full-Time

IT Field Support Specialist 2 Description: The Hardware Technician (IT Field Support Specialist 2) provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment. Conducts sites surveys; assesses and documents current site configuration and user requirements. Analyzes existing requirements and prepares specifications for hardware acquisitions. Develops hardware installation schedules. Prepares drawings documenting configuration changes at each site. Prepares site installation and test reports. Trains site personnel in proper use of hardware. Builds specialized interconnecting cables. Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling Maintain government and/or vendor-manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systems Follow standard operating procedures for the Connectivity Operations Team, including the use of ticketing systems and documentation Support network upgrade projects or initiatives Support end-user connectivity needs Requirements: Education:  Minimum education and experience level: High school/GED and two (2) to four (4) years of experience and Security+ Certification. Equivalent education and experience: Associate's degree in a technical field and two (2) years of experience or a Bachelors' degree in a technical field. Must have one of the following 8570 certifications: A+ CE, NET+ CE, SSCP Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals. Well-versed in installing windows, software, applications, antivirus and patches Demonstrated ability to read and understand technical manuals and schematics Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access) Able to manage time and priorities effectively Able to work efficiently with minimal supervision Proficient in working with end-users remotely Demonstrated expertise in Microsoft Windows 7 and 10 Familiar with Active Directory security and policies Excellent analytical and problem solving skills Must be able to drive company vehicle. Must be available to work an 8 hour shift between the hours of 6am-6pm, as determined by management. Must be able to lift up to 50 pounds. The usual and customary methods of performing the job functions require the following physical demands: Significant lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; periodic work in tight areas. Required Clearance:   Candidate must have a TS/SCI polygraph clearance Benefits: Complete Insurance Coverage Blue Cross Medical, Delta Dental, Vision, Life 401k with Company Contribution Tuition Reimbursement Generous Paid Time Off (including your birthday!) Cinteot is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Customer Support Specialist - Tier 1 Canopy, Utah About Us Canopy is a fast-growing SaaS company in Draper, Utah building simple, efficient software for accounting firms. We are looking to revolutionize the accounting space with modern, user-friendly software for a neglected industry.  Our goal is to help our clients unlock the firm they've always wanted with our Practice Management Suite. We place strong emphasis on delighting our customers, spotting and solving problems, and being good people along the way.  Click here to see why our clients love Canopy. Interested in learning more about Canopy & the industry? Check out our blog here where you can find great information on our product features, industry news, practice management, and more! The Opportunity As a member of the Customer Support team, you will provide top-tier service and support primarily to users of our software via email, in-app chat, and phone channels.  Canopy has earned a reputation for fast, friendly and efficient customer support. Through earnest desire to learn and progress, you will build upon this reputation. This is not a role in which you simply answer phones and read from a script. You will think critically to help to create new pathways for our customers, outline solutions, and form the foundation of a rapidly-growing company and team. What You'll Do:  Anticipate and resolve customer issues in a professional and timely manner Provide superior customer service and remote troubleshooting assistance Take ownership of customer issues and be the customer advocate  Develop sound understanding of Canopy's current and upcoming features Identify opportunities to answer questions, even before they are asked Explain step-by-step instructions and assist users in navigation through software Drive value to customers by informing them of new resources and products that will make an impact on their businesses  Maintain a positive and patient attitude with all customers Coordinate within the organization for technical and account level issues Help improve and perfect processes across the support organization What we're Looking For: A self-starter with desire to take ownership of the role and above responsibilities Tech-savvy with the ability to learn software and new tools quickly Organizational skills, creativity, and a solution-oriented focus Willingness to learn about tax resolution industry and IRS forms as they relate to the software and its functions Excellent written and verbal communication skills in the English language Ability to pivot with a growing company and accept new challenges Be able to type at 50 wpm or faster Essential Functions: Work 40 hours per week, 9-5pm, in-office, MWF Ability to sit for extended periods of time Ability to use a computer throughout the day Ability to generate leads using email and phone calls Ability to communicate clearly and professionally in writing and verbally, with external customers and internal employees.  Ability to use sales tools such as Salesforce, Hubspot, Google Suite Ability to collaborate with other sales and customer teams  We know many women do not apply for a job if they don't perfectly fit the description. We want you to apply anyway. Bonus Points If You Have: Experience in support ticketing systems Previous customer service and support experience 2-3 years experience in a call center environment Experience in the accounting & tax software space Why You Want to Work Here: Flexible Paid Time Off - that you're actually encouraged to use plus 10 company holidays!  ❤‍ Health Benefits - including Medical, Dental, and Vision and an HSA Match.  401(k) - we match 100% up to 3% of your contribution. Eligibility is immediate with 100% vesting. Mental Health -  all employees have access to Impact Suite & to our Employee Assistance Program (EAP). Paid New Parent Leave & Birthing Parent Leave - so you're able to care for your little ones. ➕ Supplemental Benefits - including 100% company paid Basic Life & AD&D insurance and long & short-term disability coverage. Nectar - our peer-to-peer recognition program to help our employees recognize the amazing work being done by other Canopians! Company Events - including monthly company-wide meetings, summer parties, and more. ERG Committees - drive initiatives around education, community outreach, recruiting, and onboarding, fostering an inclusive workplace and diverse employee engagement. ☕ Fully-stocked kitchen - Keto? Vegan? Flexitarian? Mandalorian? We've got you covered.  Our Values: We approach our work every day with a few things in mind: Own - we own this place! We focus on outcomes, holding ourselves & each other accountable. Win - we win by delighting our customers with the very best products and services. Do Good - we work hard to be good people! Embrace Curiosity & Candor - we approach everything with curiosity & we understand that candor is kindness and give the gift of feedback. To learn more about us & our values, click here . Interviewing @ Canopy: We know application processes can be a little stressful. Here are the stages of a typical interview process at Canopy: Once your application is received, we will review it and get back to you if we feel like it's a mutual fit!  20 minute phone call with the People Team 45-60 minute video or in-person interview with the Hiring Manager 1-3 rounds of interviews depending on the role Final Interview Interview processes can vary depending on the role. The People Team will give you a role specific overview of the process during your first phone call.  Remember: This is your interview too! We know candidates are evaluating us just as much as we are them. We encourage you to bring questions to each of your interviews—our hiring teams will always make sure to save time for questions at the end!  Canopy is an equal opportunity employer. Canopy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

The Opportunity:  Sell Well Media is looking for a Sales Support Assistant to join our team. We are in search of a self-starter with a willingness to drive the business forward and take ownership of projects and task assigned by our Sales Leadership Team. The projects and task for this role will based around customer retention and sales agent compliance based on partner standards. What You Bring: 1 year+ experience in a customer service role. Comfortable calling customers via phone to perform post sale Surveys Basic Excel proficiency Excellent verbal communication; Organized and detail oriented Flexibility, you can learn and adapt quickly. What You Gain: Monthly, quarterly, and yearly opportunities for reward and recognition. A work environment based on support, achievement, and opportunity to advance. Casual dress code, lounge spaces, gourmet coffee. 401k Plan with Company Match

About No Place Like Home Service Group Our Mission No Place Like Home Service Group, Inc. (NPLH Service Group) seeks to be a guiding light to people with disabilities and provide a pathway in order to pursue happiness, purpose, and a life well-lived. Our Vision & Philosophy NPLH Service Group is an agency like no other. With compassion for those with developmental disabilities, we strive to give individuals the opportunity to live their best lives. We believe that this is a partnership with us, creating the environment for the individuals we serve to fully actualize their full potential, using each day to discover their gifts. We believe that exposure to the ordinary and extraordinary is key, and we will work diligently to expose individuals to different aspects of life. About the Position We are seeking Community-Based Direct Support Professionals to join our team under our Community Development Services (CDS) program. These positions provide support to individuals in their local communities, focusing on enhancing independence, social skills, and community integration. Staff will assist individuals in planning activities, exploring personal interests, and encouraging participation in new experiences. While services are primarily community-based, occasional in-home support may be provided based on individual preferences.​ You will support the individuals served in the following ways: Provide community-based support focused on skill-building, engagement, and independence Assist with daily living tasks such as communication, hygiene, meal prep, organization, and transportation Support individuals in accessing and participating in recreational, social, and volunteer opportunities Help set and work toward personal goals, with regular progress tracking Build positive, respectful relationships that empower the individuals served Maintain accurate documentation and adhere to agency standards and DDA requirements Follow all safety protocols while working in the community and the individual's home Serve as a positive role model and advocate for inclusion and personal growth Make phone calls and drive the individuals we serve to appointments, meetings, events, etc. Encourage individual skill development and work toward community integration. Develop meaningful relationships and connections with your clients to make them feel cared for and included in the community Attend continuing education courses, complete assigned trainings, and obtain additional certifications as the job requires Be a compassionate, patient, and encouraging direct support professional at all times; you are a caregiver, cheerleader, and advocate rolled into one, and your work can change the lives of many for the better​ Position Details: Job Type: Full Time Pay: $17.00 – $18.50 per hour Location(s): Full-Time:  Gwynn Oak, MD Schedule: Monday-Friday 9:00 AM-5:00 PM *** ​This is a community-based role. Work primarily takes place in the individual's local community, with occasional in-home support based on individual preferences.*** Note: Our administrative office is located in Windsor Mill, MD. Staff may be required to report to this location as needed. ​ Reach out to us if you possess: 3 years of previous experience in caregiving, personal care, or related fields A compassionate and caring demeanor The ability to build rapport and work independently Excellent written and verbal communication skills A valid driver's license and reliable transportation A high school diploma or GED Current certifications in Adult First Aid & CPR/AED, DDA, and MANDT The ability to pass a state background check​ We also want to hear from those who: Are self-motivated and able to work independently in a community-based setting Have a positive, solutions-focused attitude Can adapt to changing situations and individual needs Who are passionate about helping others thrive​ Equal Opportunity for All We are an equal opportunity employer that values and encourages diversity, equity, inclusion, and belonging at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have special needs and require assistance or any accommodation to apply, interview, or complete any part of the application process, please indicate this in your cover letter or on your application in the area specified.

This role is responsible for taking initial technical support calls, email, or ticket inquiries and troubleshooting and managing relatively simple hardware, software or network problems, recognizing and escalating more difficult problems.  Members of this team should be able to triage, consult and effectively resolve most user support issues. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other assignments, projects, and duties may be required: User account management Troubleshoots and supports all network laptops/computers. Understanding of IT principles and ability to communicate technical concepts effectively to a varied audience. Assists in the set-up, maintenance and repair of PC hardware & this will include distribution of equipment Use ticketing system to answer all issues in a timely fashion based on department SLAs, and other methods of communication to insure proper resolution. Walk users through problem-solving processes and consult on workflow best practices for remote employees Knowledge Base content creation and cultivation, special projects, customer communications, product and tooling integration and validation, etc. Infrequent/occasional travel may be required for initial training and/or site builds and has reliable transportation This is on an onsite position with work from home opportunity QUALIFICATIONS: Strong Communication, and interpersonal skills Intermediate to advanced technical and functional skills Solid data gathering and analysis Adaptability and stress tolerance Experience in a customer support role Experience with help desk tools Technology troubleshooting experience Experience in all Microsoft Office tools Experience working remotely and/or with distributed teams is a plus Strong Organization & self-leadership skills Experience Required: 1-3 years of experience in providing customer service 1-3 years' experience in software support/SaaS PHYSICAL REQUIREMENTS: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to sit; use hands to manipulate objects, tools or controls; reach with hands and arms; and talk and hear. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Noise level in the work environment is usually quiet.

Data Management Services, Inc. (dba: DMS International) is a professional services firm headquartered in Silver Spring, Maryland, with work locations throughout the continental United States. We prepare managers and executives to lead their workforce through customized learning solutions that drive the standards of an ever-changing world. We build creative, unique and engaging learning experiences for commercial, civilian and defense organizations. Our high-caliber talent, delivery methodology and innovative solutions contribute to preparing a workforce that is ready for the future. You can join us on this journey to bring efficiency and creativity to our customers. At DMS International (DMS), we are the catalyst for effective workforce transformation. To achieve this, we hire professionals who take pride in doing quality work and who are excited about contributing to the professional development of tomorrow's leaders. DMS seeks candidates that possess and display the attributes that reflect our Core Values of: Quality in delivering solutions, Leadership, Innovation, Teamwork, Integrity in conduct, Responsiveness to our customer's mission Obtain a suitable evaluation for mandatory drug screenings. DMS is currently seeking Administrative Support Specialists . The Administrative Support Specialist will perform administrative duties at CENSECFOR HQ and throughout the CENSECFOR domain.  They work closely with other contractor, military, and government civilian administrative personnel at each work location. All Administrative Support Specialists must be familiar with applicable Navy rules, regulations, and other requirements as listed in the contract's Performance Work Statement (PWS) and may be required to attend in-service training which is designed to update contractor personnel on Government rules, regulations, and other requirements.  Administrative Support Specialists must: Be a US Citizen. Have no record of criminal convictions. Possess an active state driver's license. A High School diploma or GED A minimum of four (4) years administrative experience, with at least two (2) years in a Navy or Marine Corps environment Possess a valid driver's license Have the ability to obtain a Favorable Tier 3 Background Investigation and a Secret Clearance when required. Complete all ethics training requirements set forth by Naval Education and Training Command (NETC) and the Center for Security Forces (CENSECFOR) prior to working with students and staff. IA (Information Assurance) checklist and tracking log Administrative Support Specialist duties may include: Administering: Site Mail Management Program Site Files and Records Program Status of training. Training schedule coordination with training facilities and resources. Site indoctrination for new personnel. Creating and preparing: Message traffic for leadership approval Award packages. Military retirement-related correspondence Official ceremonial paperwork No-cost Temporary Additional Duty (TAD) orders as directed Navy and Marine Corps enlisted and officer fitness reports for Commanding Officer's approval. Letters of Designation for activity personnel. Graduation certificates. Command status updates. Bi-Weekly report for Activity Leadership. Daily Muster report. Managing: Learning Activity correspondence compliance with Navy policies and procedures. Check-In/Check Out Process Government travel details Activity's printing program and Defense Automated Printing Service (DAPS) orders. Activity's Directives Program in conjunction with Headquarters staff. Transaction Online Processing System (TOPS). Updates to the Learning Activity's global address list user groups. Personally Identifiable Information (PII) on shared drive. Training schedules and associated documentation on Navy electronic systems. Division Officer records and Instructor Training Records for active duty personnel. Training Activity's Tickler (task reminder) system. General Military Training (GMT) training schedule and training records. Learning Activity's Purchase Order funding balances and inventory. Local Personnel Support (as alternative point of contact) and related Navy automated personnel systems. Privacy Act Office's administrator responsibilities. Locations: Camp Lejeune, NC Classification: Full-Time

About SugarCRM From the very beginning, SugarCRM had a unique vision: to offer a different kind of customer relationship management (CRM) software. We pioneered a solution that easily adapts to customer needs, and now, more than two decades later, we’re on a mission to help sales teams reach their highest potential. Our diverse team around the world shares a passion for helping customers succeed. Together, we’re building a culture that values personal and professional growth—and we’re proud to be recognized as a Great Place to Work . We care about work/life balance and flexibility for our employees, and we're proud of how we show up for our customers every day. If you're looking to level up your career and help businesses grow better and faster, you’re in the right place. Learn more about SugarCRM careers and how you can be part of our journey. About the Role We are looking for a proactive and detail-oriented Support Operations Manager to lead the operational engine behind our Technical Support organization. This role is critical in driving scalable, efficient, and high-quality support processes in a fast-paced SaaS environment. You’ll partner closely with Support leadership, cross-functional teams, and frontline delivery managers to develop and implement systems, processes, and programs that elevate team performance, ensure customer satisfaction, and optimize resource utilization. The ideal candidate is a strategic thinker with a bias for execution—comfortable leading process improvement, quality assurance, workforce optimization, training enablement, and support tooling initiatives. *This role operates on a hybrid model, with a mix of remote work and in-office collaboration at our Denver, Colorado location, specifically, working in-office a minimum of 3 days per week.* Impact you will make in the role: Build, monitor, and continuously improve core support workflows and standard operating procedures. Partner with global support leadership to ensure alignment of processes across regions and tiers. Collaborate with Reports & Insights team to manage support coverage, forecast volume, and identify resourcing needs. Analyze performance trends and recommend improvements to scheduling, shift models, and staffing structures. Design and manage Quality Assurance (QA) programs to monitor case accuracy, tone, policy adherence, and technical depth. Manage metrics and standards for measuring individual and team-level performance. Oversee onboarding and continuous learning programs for the Support team in partnership with product and learning teams. Identify skill gaps and implement scalable enablement strategies tailored to support tiers and regions. Support initiatives to streamline workflows across CRM, knowledge base, automation, and AI/chatbot platforms. Collaborate with Technical Support Leadership and CX Applications team to improve case routing, reporting, and system performance. Serve as a key liaison between Technical Support and stakeholders in Product, Engineering, Revenue, and Customer Success. Represent Support in company-wide projects related to product releases, incident response, and customer experience. Leverage data to recommend and implement initiatives that improve CSAT, NPS, resolution time, and agent productivity. What you will bring: 5-8 years of experience in Support Operation or Technical Operations, ideally in a B2B SaaS company. Proven success implementing and scaling processes, QA programs, and workforce models across global teams. Previous ownership of the development and governance of internal programs such as escalations, case management protocols, and shift handovers. Familiarity with modern support tech stack (CRM systems like Salesforce, HubSpot or Zoho; QA tools; Workforce Management solutions). Experience developing root cause insights to guide coaching, training, and operational decisions. Strong analytical and organizational skills; comfortable working with data tools like Excel, Tableau, or Looker. Excellent communication and interpersonal skills, with a demonstrated ability to lead cross-functional initiatives. Preferred Qualifications: Experience managing cross-regional stakeholders inside and outside of the organization Working knowledge of ITIL, Six Sigma, Agile, Scrum or similar process frameworks. Familiarity with SugarCRM products or other customizable CRM solutions. Expected salary range, depending on experience. We understand that no candidate is perfectly qualified for any job. Experience comes in different forms; many skills are transferable; and passion goes a long way. Even more important than your resume is a clear demonstration of dedication, impact, and the ability to thrive in a fluid and collaborative environment. We want you to learn new things in this role, and we encourage you to apply if your experience is close to what we’re looking for. We also know that diversity of background and thought makes for better problem solving and more creative thinking, which is why we're dedicated to adding new perspectives to the team. Benefits and Perks: Beyond a stellar work environment, friendly people, and inspiring work, we have some sweet benefits and perks: · Excellent healthcare package for you and your family · Savings and Investment – 401(k) match · Unlimited Paid Time Off · Paid Parental Leave · Online Legal Services (Rocket Lawyer) · Financial Planning Services (Origin) · Discounted Pet Insurance (Embrace Pet Insurance) · Corporate Benefit Program (Working Advantage). This benefit offers you exclusive travel and entertainment offers and special discounts that are not available to the general public · Health and Wellness Reimbursement Program · Travel Discounts · Educational Resources - Career & Personal Development Program · Employee Referral Bonus Program · We are a merit-based company - many opportunities to learn, excel and grow your career! If you require a reasonable accommodation to search for a job opening or submit an application, please call +1 (877) 842-7276 with your request and contact information. Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify .

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role As a Support Specialist, you will be joining an outstanding Technical Support team. You will provide front line support that focuses on in-office, email and chat support worldwide. Effective troubleshooting and the ability to find solutions quickly will be foundational to your role. Your ability to own problems from end to end and work to root-cause will be key to your success. You’re someone whose curiosity drives them to learn new technologies quickly and supports their peers through complex issues. You are a person that loves fixing problems and gains fulfillment in helping others solve their technology challenges, no matter how small or unique. Core Responsibilities Troubleshoot and solve issues ranging from hardware, software, networking and mobile support tickets Install, configure and maintain Windows and Mac workstations Support new user setup including new hire training Provide in-office walk-up support in a fast paced environment Create and maintain documentation of SOP and self help support materials What We Value Excellent interpersonal communication and customer service skills Proactive collaboration with the larger IT organization to identify potential large scale problems Motivation and ability to work as part of a distributed team Excellent time management and multi-tasking skills Actively maintain knowledge of the latest technology, and industry trends Willingness to participate in on-call rotation What We Require 2+ years of experience in providing desktop/help desk support Salary The estimated salary range for this position is estimated to be $50,000 - $60,000/year. Total compensation for this position may also include Restricted Stock units, sign-on bonus, and other potential future incentives. Further note that total compensation for this position will be determined by each individual’s relevant qualifications, work experience, skills, and other factors. This estimate excludes the value of any potential sign-on bonus; the value of any benefits offered; and the potential future value of any long-term incentives. Our benefits aim to promote health and wellbeing across all areas of Palantirians’ lives. We work to continuously improve our offerings and listen to our community as we design and update them. The list below details our available benefits and some of the perks that can be enjoyed as an employee of Palantir Technologies. Benefits • Employees (and their eligible dependents) can enroll in medical, dental, and vision insurance as well as voluntary life insurance • Employees are automatically covered by Palantir’s basic life, AD&D and disability insurance • Commuter benefits • Take what you need paid time off, not accrual based • 2 weeks paid time off built into the end of each year (subject to team and business needs) • 10 paid holidays throughout the calendar year • Supportive leave of absence program including time off for military service and medical events • Paid leave for new parents and subsidized back-up care for all parents • Fertility and family building benefits including but not limited to adoption, surrogacy, and preservation • Stipend to help with expenses that come with a new child • Employees can enroll in Palantir’s 401k plan Life at Palantir We want every Palantirian to achieve their best outcomes, that’s why we celebrate individuals’ strengths, skills, and interests, from your first interview to your longterm growth, rather than rely on traditional career ladders. Paying attention to the needs of our community enables us to optimize our opportunities to grow and helps ensure many pathways to success at Palantir. Promoting health and well-being across all areas of Palantirians’ lives is just one of the ways we’re investing in our community. Learn more at Life at Palantir and note that our offerings may vary by region. In keeping consistent with Palantir’s values and culture, we believe employees are “better together” and in-person work affords the opportunity for more creative outcomes. Therefore, we encourage employees to work from our offices to foster connectivity and innovation. Many teams do offer hybrid options (WFH a day or two a week), allowing our employees to strike the right trade-off for their personal productivity. Based on business need, there are a few roles that allow for “Remote” work on an exceptional basis. If you are applying for one of these roles, you must work from the state in which you are employed. If the posting is specified as Onsite, you are required to work from an office. If you want to empower the world's most important institutions, you belong here. Palantir values excellence regardless of background. We are proud to be an Equal Opportunity Employer for all, including but not limited to Veterans and those with disabilities. Palantir is committed to making the application and hiring process accessible to everyone and will provide a reasonable accommodation for those living with a disability. If you need an accommodation for the application or hiring process , please reach out and let us know how we can help.

Job Description Hybrid Work Environment: This position follows our hybrid-friendly schedule, so you get the best of both worlds – flexibility and collaboration. In office days will be 3 per week averaging 12 days per month in our Memphis, TN Corporate office. Regular Shift Hours: Monday-Friday from 10am-7pm CT Training Schedule Hours will be Mon-Fri from 8am-5pm CT Training can vary - typically around 3 months Responsibilities: Processes various basic department related reports and utilizes departmental databases as well as 3rd party applications Answer calls and questions on operational topics and account maintenance. Contacts internal/external customers including fund companies to resolve account maintenance issues/requests Monitors reports related to general maintenance issues; notifying advisors on actions concerning client positions Understands client needs, identifies root causes of problems, and implements pragmatic solutions. Conduct data entry into company systems, and review and verify the information to ensure accuracy and accessibility. Participates in general User Agreement Testing (UAT) for systems and new process implementation. Carry out operational tasks by following established processes. May involve adjusting basic settings or parameters in order to meet performance standards. Use standard office software to carry out basic formatting of letters, memoranda, and routine reports. Maintain files and records. Ensure a positive experience for internal clients by having courteous interactions with them. Assess compliance with established standards and protocols for routine inquiries. Support others by carrying out basic data management tasks. Follow a range of mandatory procedures to ensure that work is carried out to the required quality standards and/or to ensure adherence to external regulatory codes and internal codes of conduct. Develop and maintain excellent procedural or technical skills by participating in assessment and development planning activities as well as formal and informal training and coaching. Knowledge of: Basic investment concepts, practices, procedures and industry regulations related to Mutual Funds Basic mathematical skills including addition, subtraction, multiplication, division, percentages, fractions, and averages Principles and practices of customer relations and communication Excel, Word, Outlook and other applications as needed. MS Office sufficient to create letters, documents and send emails. Skills: Supports business processes by understanding and effectively using standard office equipment and standard software packages. Uses clear and effective verbal communications skills to express ideas, request actions and formulate plans or policies. Plan, organize, prioritize and oversee activities to efficiently meet business objectives. Develop appropriate plans or perform necessary actions based on recommendations and requirements. Analyze data trends for use in reports to help guide decision making. Uses an understanding of numerical concepts to perform mathematical operations such as report analysis under supervision. Develop, monitor, interpret and understand policies and procedures, while making sure they match organizational strategies and objectives. Select, deploy and get the best results from the most appropriate office system. Education High School (HS) (Required) Work Experience General Experience - 4 to 6 months Certifications Travel Less than 25% Workstyle Hybrid At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. We expect our associates at all levels to: • Grow professionally and inspire others to do the same • Work with and through others to achieve desired outcomes • Make prompt, pragmatic choices and act with the client in mind • Take ownership and hold themselves and others accountable for delivering results that matter • Contribute to the continuous evolution of the firm At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs. #LI-DR1

Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide. Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize diverse perspectives, endeavoring to craft a better world to live in. The Lead Technical Support Engineer (LTSE) functions as a technical expert for all things related to the product suite assigned to them. This position is primarily responsible for developing a deep understanding of the technical aspects of the product suite and will act as a point of reference/escalation and work the most complex tickets. An LTSE is a senior support engineer and provides technical assistance to other technical support engineers, helping them to quickly and effectively resolve their customer issues. In addition, the LTSE provides direct advanced technical assistance to our customers. Using best practices in troubleshooting, communication, and problem resolution, you will ensure that any reported issues as well as issues that you anticipate are resolved in an efficient and effective manner. As a subject matter expert, you will lead internal and cross-functional collaboration efforts and ensure proper engagement and resolution on the toughest issues. You will train and mentor other Technical Support Engineers; their success will reflect your influence. You identify broader issues in your specialty and develop and execute plans to correct them. This may include systemic and chronic issues, process inadequacies, software design and usability problems, and any other item that reduces the success of co-workers and customers. You will model excellence in all facets of your work and help other Technical Support Engineers to be successful by mentoring and coaching. You will be an advisor to company leadership in creatively moving us to higher levels of achievement and success. You will handle the most critical escalations, provide backup for leadership and actively share insight and feedback on technical and tactical issues. *This is a hybrid position in Logan, UT Responsibilities will include: Provide expert technical assistance and issue resolution advice to internal co-workers and customers via phone, online, chat, and email. Drive complex issues to resolution. This may require cross-functional collaboration with Engineering and Product resources in order to do so. Create training documentation with resolution steps, small video tutorials, and screen grabs and collaborate with product and engineering teams to share Root Cause Analysis on the incidents so that they can take further steps to enhance the Product. Be influential in improving procedures and processes that improve our efficiency and effectiveness. Act as a coach and mentor for the respective product suite and collaborate with operational teams to guide them on to root cause analysis of the incidents and patterns of the incidents. Provide any process improvement training with screen capture, and small videos during the resolution process to enhance the product operational workflow. Provide root cause correction, not just symptom relief. Ensure that all facets of the problem are evaluated to eliminate the recurrence of the issue. Exemplify tenacity in resolving core issues that fully resolve problems, and assist peers in doing the same Help other TSEs identify, document, and report issues with software, design, reliability, and maintenance issues to the proper teams, ensuring that they are aware of and are addressing customer expectations. Ensure that issues reported to R&D as bugs are accurate and complete, and work with others to reduce errors and improve effectiveness in the bug reporting process. Work with R&D, Product Management, and other organizations to ensure that our products are easy to use and support. Minimum Qualifications: Proficient in SQL 3+ years of strong experience in functional, technical, implementation, and production support with a customer-driven approach. Bachelor's degree in Computer Science, Business Information Systems, Networking or similar field, or equivalent work experience required. Excellent technical, analytical, and problem-solving skills for diverse and complex issues in high-pressure, complex, SaaS multi-platform/system/vendor environments. Technically savvy with a self-starting desire to build a deep understanding of how the product works and delve deep into the features and functions in order to build the best possible technical support experience. Concrete examples of building proactive interventions, processes, and motions that help reduce customer friction at the fastest rate, lowest cost, and highest satisfaction. Excellent professional, written, and verbal communication skills with the ability to capture all details in written form during conversations. Communication is assertive, articulate, and friendly while building confidence across all stakeholders you work with. High impact, positive presence with partners. A strong credit to the Entrata brand. Laser focused on returning excellent results, and a deep sense of personal accountability for delivery. “Goalkeeper”, line of last defense attitude towards upholding quality. A growth attitude and mindset. Proven ability to scale at the quality and support an accelerated growth agenda operationally. Preferred Qualifications: Experience partnering closely with product, engineering, training, customer success, and professional services teams to improve outcomes for customers. Solid presentation skills to showcase data trends and issue patterns to stakeholders. Industry experience including understanding of the contact center business, as well as general market and business trends DOMO experience This band covers the full salary range for the role. Your offer within this range will depend on factors like experience, skills, and internal equity. Level - S4 Benefits: Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance. Comprehensive medical, dental, and vision coverage , including fertility benefits, available for eligible employees and their families. HSA/FSA options and employer-paid disability benefits provided for eligible employees. Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security. Wellness initiatives promoting physical and mental well-being , access to an onsite gym at HQ, mental health resources, wellness challenges, and employee assistance programs. Family-centric leave policies supporting new parents during significant life events. Entrata Cares programs offering opportunities for volunteerism, charity events, and giving back to our community . Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits. Bi-annual swag drops for employees But members of the Entrata team aren’t just intelligent and ambitious, they’re the living embodiment of another core Value: “Teamwork and Collaboration.” Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law. It’s a great place to work! Will you join us?

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you. WHAT WE'RE LOOKING FOR As a key member of our Customer Experience department, the Director of Support Engagement Lead will play a pivotal role in transforming our customer experience by delivering exceptional support services for Braze’s strategic and enterprise-level customers. This position will oversee a high-performing team of Support Engagement Leads, ensuring that we meet our global team’s KPIs, long-term and short-term goals, and sales targets. We are seeking a passionate leader who excels in problem-solving, team building, and operational excellence in a dynamic and fast-paced environment. KEY RESPONSIBILITIES Develop and implement regional and global forecasts and strategies aligned with broader department and company objectives. Manage regional financial performance, including budget planning, cost management, and execution of renewal strategies. Foster key relationships both internally and externally, driving strategic partnerships and ensuring high customer satisfaction. Communicate effectively with all stakeholders, representing Braze and the Support Engagement Lead’s interests in complex customer escalations. Navigate complex business challenges, making high-stakes decisions based on foresight and data. Support and deliver the SEL sales motion and positioning, from deal qualification to collaborative services pitching, through successful deal closure, renewals, and expansions. Oversee resource management for your region, including strategic hiring, talent development strategies, and effective resource allocation. Ensure compliance with regulatory standards and Braze policies. Create new SKUs, line items, and bundled package offerings that catalyze growth, improve renewal/expansion rates, reduce churn, and increase contribution margin. WHAT YOU HAVE Competencies: Strategic Planning and Execution: Ability to create, execute, and oversee long-term strategies that align with department and company objectives. Executive Communication: Proficient in communicating with senior leadership and key stakeholders across the business. Leadership & People Development: Experience recruiting, motivating, and developing a high-performing team of Support Engagement Leads; excels in coaching and mentoring. Customer Success Mindset: Ensure the SEL team provides exceptional servicing and account management that drives high-value creation for our customer base. Collaboration and Influence: Work closely with cross-functional teams, including Sales, Customer Success, Product & Engineering, to drive successful outcomes for customers and SEL. Operational Excellence: Optimize team workflows and processes for efficiency and effectiveness, implementing metrics and KPIs to measure team performance and customer success outcomes. Financial Management: Ability to manage budgets, deliver against forecasts, and identify efficiency and cost optimization opportunities. Resource Management: Effectively allocate resources based on business needs and manage workload across the team to optimize productivity. Experience: 8+ years of experience in technical support, customer success, or a related field, with at least 3 years in a leadership or people management role. Proven ability to recruit, retain, inspire, and develop top talent who view SEL as a land and expand career destination. Strong technical acumen and the ability to translate complex technical concepts into actionable strategies. Excellent communication and interpersonal skills, with a proven track record of building strong relationships with key stakeholders at a senior level and managing customer escalations. In-depth understanding of customer engagement platforms, digital marketing strategies, and the broader SaaS ecosystem. A background in technology or business through either a technical degree (e.g., in Computer Science, Business, Engineering, or a related field) or substantial career experience in technical roles. For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $144,100- $160,100/year with an expected On Target Earnings (OTE) between $169,500 - $188,300/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching  Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work® ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty. Braze is proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore. In 2025, we were recognized as one of Built In’s Best Places to Work. In 2024, we were included in U.S. News & World Report’s Best Companies to Work For (Top 10%) and recognized in Great Place to Work’s Fortune Best Medium Workplaces, Fortune Best Workplaces in Technology, Fortune Best Workplaces for Parents, and Fortune Best Workplaces for Women. Additionally, we were featured in Great Place to Work UK’s Best Workplaces, Best Workplaces in Europe, Best Workplaces for Development, Best Workplaces for Wellbeing, Best Workplaces for Women, and Best Workplaces in Technology. You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, Singapore, São Paulo, Seoul, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you . We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you. Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

In this position, you’ll be the driving force behind our technology infrastructure, creating streamlined and scalable IT solutions that simplify complex challenges. You’ll work closely with leadership and cross-functional teams to build a robust digital backbone that not only supports our day-to-day operations but also fuels our growth. If you’re passionate about technology, eager to innovate, and thrive in a fast-paced environment where no two days are the same, we’d love to have you shape the future with us. You will: Onboard and off-board employees, which includes: leading new hire orientations, provisioning and de-provisioning hardware, accounts, and access Provide general IT support to all global Scale employees Maintain and provide technical assistance with all office technology (printers, Zoom Rooms, room schedulers, and more). Own IT asset management and ensure accurate and actionable records are kept of required equipment. Track, resolve, or dispatch all issues in our ticketing system (Jira Service Management). Create and update technology documentation for internal IT teams and for Scale employees. What we’re looking for: 2+ years of corporate IT experience. Expert Level Administration of Google Workspace, Slack, Zoom, Okta, Azure AD/M365 Deep understanding of hardware and troubleshooting: hardware and software (Mac, Windows)  Familiarity with MDM Services preferably Jamf and Intune Familiarity with Zoom Rooms and the Zoom admin console Experience working with remote teams and multiple offices globally, while using tools like Slack or Zoom to support them. Security and Compliance-focused mindset. This role is 100% in office, at our San Francisco headquarters Nice to Haves Experience with building out offices Skilled in scripting languages (e.g., PowerShell, Python) to automate repetitive IT tasks and improve process efficiency. Experience with IT procurement Experience managing and troubleshooting network infrastructure (routers, firewalls, VPNs) to ensure seamless connectivity across diverse office environments. Familiarity with ITSM frameworks Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is: $84,000 — $105,000 USD PLEASE NOTE:  Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, we believe that the transition from traditional software to AI is one of the most important shifts of our time. Our mission is to make that happen faster across every industry, and our team is transforming how organizations build and deploy AI.  Our products power the world's most advanced LLMs, generative models, and computer vision models. We are trusted by generative AI companies such as OpenAI, Meta, and Microsoft, government agencies like the U.S. Army and U.S. Air Force, and enterprises including GM and Accenture. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.  We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision .  PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

Who we are We’re a rapidly growing consumer tech startup in the Boston area. Millions of readers use our products every day to find great books, and our service empowers thousands of leading publishers and authors to drive sales and find new fans. We’re expanding our team to address the challenges and opportunities of the publishing industry while continuing to help readers find stories and authors they’ll love. Check out BookBub and our audiobooks retailing platform, Chirp , and learn more about what to expect working at our company.   About the position Our team is seeking a new Member Support Specialist! We’re dedicated to providing prompt, thoughtful support to our engaged community of book lovers on both BookBub and Chirp. Insights from our interactions with readers help us to improve both Chirp and BookBub for all our members. If you’re passionate about providing excellent customer support, meticulous in your attention to detail, and interested in helping book lovers of all kinds, please apply! Our ideal hire believes in the transformative power of great support and genuinely enjoys helping others. As a Member Support Specialist, you’ll work at the heart of our organization using your troubleshooting skills to help readers and listeners.   Responsibilities include:   Providing frontline support . The majority of your day will be spent helping ebook and audiobook readers via email and other channels. Developing product expertise . You’ll become an expert in all things BookBub and Chirp! On a daily basis, you’ll troubleshoot potential issues, document feature requests, share feedback, and help members get the most out of our products. Creating documentation . When you’re not working directly with members, you’ll use your product expertise and support skills to create help resources, moderate our community, and contribute to other projects focused on a great overall customer experience. Advocating for our members . You’ll be the main point of contact for our members. Other teams will rely on you as the voice of our members and expect you to proactively share their feedback.   Ideal candidates for this position will: Love solving problems and have incredible communication skills. If you get excited by a tricky problem or new challenge and you’re constantly finding better ways to explain complex technical processes to people of all skill levels, we’d love to hear from you! Have experience providing amazing customer service (not necessarily in tech support). No matter the situation, you always communicate with empathy and self-awareness. You don’t believe in lost causes, and you go out of your way to help those in need.  Be resourceful and make the success of your team a priority. Your default is helping others and you're motivated to see projects through from start to finish. If something needs doing, you do it. You're excited to work as a team so we can win as a team. Thrive in an environment where you learn something new every day. You’re comfortable with uncertainty and embrace these moments as opportunities to grow by learning from those around you. Be a skilled writer and fluent in technology: you write and speak in English with ease, and value prose that is simple, clear, and engaging. You enjoy trying out the latest technology and you’re a quick study when it comes to new software and tech.   Benefits We offer competitive benefit options including medical, dental, vision, 401k, generous paid parental leave, and take-what-you-need paid time off.   Remote work flexibility Please note: for this role, we are only considering candidates located in Massachusetts. If you are outside of MA and applying for this role, please share that in your application.  Our team has choose-where-you-work flexibility that allows you to choose a predominantly remote, hybrid, or in-office setup at our office in Cambridge, Massachusetts. We’ll help each team member figure out the work set up that’s best for them, including WFH equipment or a dedicated desk space in our office. Most of our teams currently operate with a hybrid model, with some people working full- or part-time from the office, and some from home. We value and prioritize collaboration across mediums and spaces, and we invest in ensuring that meetings and other forms of collaboration are set up with equal access regardless of where you work.   Our interviewing philosophy Our goal is to get to know you in a low-pressure, friendly environment — and to give you ample opportunity to learn more about us, too. Our typical process includes these types of experiences: A resume screen A take-home exercise where you’ll have the opportunity to demonstrate your communication and problem-solving skills Video conversations with your potential future team members, the hiring manager, and People Operations We will always do what we can to be flexible around your personal time commitments, deadlines, and general availability. We know that by joining our interview process, you’re trusting us with your time — so we’ll do our best to run a process for you that’s as smooth and enjoyable as possible.   Your interview experience If you’re worried that you’re not the perfect fit for a position, we want to let you in on a secret: we’re not looking for one perfect candidate. We’re looking to get to know a wide range of candidates with different backgrounds, experiences, and interests. If a position excites you, we encourage you to apply. Pubmark strives to be an inclusive workplace and we value learning from different perspectives. We seek to foster an environment filled with people from a wide variety of backgrounds, experiences, abilities, and perspectives. We do not discriminate on the basis of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. We are proud to be an equal opportunity employer. Finally, our goal is to create an environment where you can interview at your best. If we can provide any assistance or accommodations during your time with us, please let us know at accommodations@bookbub.com. All requests are treated as privately as possible and have no impact on candidate eligibility.

Everlight Solar is seeking a passionate individual, skilled in technology to join our Marketing team! This entry level position is a full-time, in-office position and is perfect for the self-taught nerd! If you love to learn, are a self-starter, and are looking for a place to grow, this is the place for you. Must own a Mac computer and be fluent with the Apple ecosystem of software (iOS, macOS, iWork, etc.) Everlight Solar is a rapidly growing company and the leader of solar energy in the Midwest. We offer a unique experience that fosters individual growth and rewards performance. Our culture at Everlight is extremely important to us. The work environment is fast-paced and dynamic. We value teamwork, quality, innovation, and customer success. Our ideal candidate is self-motivated, detail-oriented, has excellent problem-solving abilities, is passionate about delivering results on-time, exceeding expectations, and ensuring success for our teams.  If you want to join an up-and-coming industry with a top-notch company growing rapidly in the space, Everlight Solar is where you should be. Don't miss the opportunity to join the Everlight Solar team! Responsibilities: Highly proficient written and verbal communication skills Ability to work under pressure and respond calmly in high stress situations Desire to constantly learn and work on ever evolving and emerging technologies Team oriented individual that can also work independently, in office with minimal supervision Ability to provide complete step by step troubleshooting instructions both verbally and in writing Can demonstrate proficient problem solving, troubleshooting, and diagnosis skills Basic technical understanding in a variety of software and hardware Requirements: Managing live-streaming events and technology General IT support Video Editing Skills - preferred Computer Science Degree - preferred Must own a Mac computer and be fluent with the Apple ecosystem of software (iOS, macOS, iWork, etc.) Benefits: Health Insurance Dental Insurance Vision Insurance Life Insurance PTO Sick and Safe Time Paid Holidays Off Salary:  $40,000-$50,000/ year Everlight Solar is proudly an Equal Opportunity Employer. We value diversity of all types and are excited to work with talented individuals from a wide range of backgrounds. Everlight is committed to inclusion and we invite people of any race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality or sex, age groups (18+), and levels of education to apply. Authorized to work in the US and background check required.

Make a difference in someone's life!  Join a team of dedicated, compassionate individuals providing support to a wonderful group of humans in their homes. This is truly sacred work - caring for those who are unable to care for themselves provides fulfillment while building meaningful relationships. We offer paid training AND a sign-on bonus AND excellent benefits, including up to $2760/year in PTO benefits and RISE UP contributes up to $5700/year for Health Insurance! We have a variety of schedules available! To learn more about RISE UP, please call Human Resources at 608-237-7712, or visit our website! https://iriseup.org/index.php/...  or https://iriseup.org/index.php/... working formally or informally with elderly and/or people with disabilities. Experience caregiving including helping with personal cares and daily living support including meals, bathing, medication administration, transfers, etc. Basic understanding of good nutrition for the elderly and ability to carry that through with duties related to nutrition. Good oral communication skills. Comfortable being in public with consumers. Ability to take risks by trying new things and meeting new people in order to enhance consumers lives. Commitment to providing excellent customer service. Physical ability to bend, lift, reach, kneel, shovel, and do yard work; able to support consumers in the performance of household duties. Perform other duties as assigned. Ability to function effectively in a team environment. Ability to effectively develop, collaborate, and maintain effective working relationships with a variety of staff, both internal and external. Ability to function effectively in a fast paced and changing environment with multiple priorities and objectives. These positions may require some driving for work; ideal applicants will have a car, a good driving record, reliable vehicle and car insurance. Starting hourly wage is $16.00-$18.00/hr (depending on experience, position status, and schedule availability), with regular performance-based increases and bonuses thereafter. Positions covering weekend hours receive an additional $2/hr pay differential. Full benefit package available for full-time staff; health insurance, dental insurance and generous Paid Time Off. RISE UP is an EOE/AA employer. We look forward to having you join RISE UP's compassionate Team! Job Type: Full-time Salary: $16.00 - $18.00 per hour Benefits: Dental insurance Flexible spending account Health insurance Health savings account Paid time off Professional development assistance Referral program Schedule: 12 hour shift 8 hour shift Evening shift Overnight shift Overtime Weekends as needed Supplemental pay types: Bonus opportunities Signing bonus Application Question(s): We have a variety of schedules available, which position are you interested in? Full time Overnights available. Multiple part time schedules available. Second shift full time available. Full Time Float - floats are guaranteed 40 hours a week and get their monthly schedule 2 weeks prior to the start of the month. Schedules can shift from month to month. Floats are trained in all the homes and are scheduled in different homes as needed. Float applicants need to have availability between 6 am and 10 pm plus every other weekend. Experience: Caregiving: 1 year (Required) Work Location: In person

Job description We are looking for a compassionate Direct Support Professional to provide assistance in daily living and personal care services in individuals homes and, in the community, while working in accordance with an established care plan. Responsibilities Perform domestic and household tasks Transport and accompany individuals to doctor's appointments, community integration, etc. Assist with individuals personal care activities Document provided services Assist individuals with mobility and physical activities Provide companionship and basic emotional or psychological support Skills Proven working experience in a supported field Familiarity with basic nutrition and personal hygiene standards Proficiency in English Caring and compassionate personality Current CPR certificate First Aid training Valid driver's license Job Types: Full-time, Part-time Pay: From $13.50 per hour Benefits: Dental insurance Flexible schedule Health insurance Vision insurance Schedule: Day shift Monday to Friday Weekends as needed Experience: Caregiving: 1 year (Preferred)

Office Administration Support – Entry-Level (Part-Time or Full-Time) About the Job Position This entry-level remote role is ideal for individuals based in Akron, Ohio. Depending on your skills and interests, tasks may include data organization, product evaluations, reviewing consumer insights, updating spreadsheets, basic email communication, or assisting with internal documentation. With a flexible schedule and a home-based setup, you'll contribute to projects supporting both national and U.S. market research. About Us Top Level Promotions is a remote-first research and consulting firm working with major brands to collect meaningful consumer feedback. We run digital projects such as product testing and service evaluations that help companies better understand the real needs of everyday consumers. Our Akron-based remote team is growing, and we're looking for detail-focused, dependable individuals who work well independently. Industries We Serve Include: Administrative Services Energy & Environmental Sciences Airlines & Transportation E-commerce & Online Retail Apparel/Textiles Automotive Food & Beverage Technology & Digital Communications Customer Service & Support Data Organization & Analysis Education Media & Entertainment Health Care Manufacturing Marketing Research Outdoor Gear & Recreation Pet Products Hospitality & Food Service Travel & Tourism Toy & Game Industry Akron-Focused Projects Some assignments may focus on Akron's local industries, demographics, and consumer preferences. Long known as the “Rubber Capital of the World,” Akron has evolved into a hub for biomedical research, education, and advanced manufacturing. Its strong community ties, innovative spirit, and mix of urban and suburban neighborhoods make it an ideal market for gathering real-world insights. Your contributions will help companies better understand and serve this dynamic city. Qualifications Reliable high-speed internet connection Laptop or desktop computer with webcam and microphone Quiet, organized workspace at home Key Skills Strong written and verbal communication Dependability and self-managed work habits Familiarity with common digital tools and platforms Attention to detail and commitment to confidentiality Benefits Fully remote role — no commuting required Flexible part-time or full-time hours available Opportunity to provide feedback on real products and services Potential for ongoing assignments based on consistency and performance Compensation Pay ranges from $18.50 to $36.00 USD per hour, depending on assignment type and complexity. Experience No prior experience required. Support and resources are provided to help you start with confidence. How to Apply If you are located in Akron, Ohio, and interested in a flexible remote position, please apply online to get started.

Position Summary The Center Support Staff's primary function is to work with Early Childhood and Head Start programs to introduce children to learning and to the basic skills necessary for later education and for life. They perform duties that are instructional in nature and deliver direct services to students or parents. The Center support staff also functions to assist in other areas of the center by supporting administrative-related duties. Duties & Responsibilities Interact With Children Utilize appropriate language, interactions, and positive discipline. Model positive behavior. Under the guidance of Lead Teacher assist with instructing and supervising children in classroom activities. Implement age-appropriate activities that support the Head Start standards, the NAEYC standards, and the Creative Curriculum. Implement and model family-style eating during meal times. Continuously monitor children to ensure safety at all times and report child abuse and neglect. Assess Children: Assess children on a regular basis. Take pictures and maintain anecdotal notes, written observations, and other approved forms of documentation for each child when instructed to do so by the Lead Teacher. Curriculum Preparation: Utilize research library, research, plan, and develop age-appropriate activities for lesson plans in conjunction with the Lead Teacher and Assistant Teacher. Assist the Lead Teacher and Assistant Teacher in preparing activities that support lesson plans. Communicate With Parents: Maintain open communication with parents by scheduling and conducting parent/teacher conferences and home visits. As a parent advocate, help resolve issues or concerns that are raised. Inform parents about daily classroom routines, expectations, policies, field trips, and volunteer opportunities. Communicate with parents about incidents that have been observed and/or recorded on-site. Obtain all required classroom parental signatures, such as on all incident reports and field trip permission slips. Documentation: Assist in designing and completing documentation panels for the classrooms and hallways. Complete all necessary paperwork for classroom and office activities, including meal count sheets, attendance, screenings, parent/teacher conferences, and home visits in a timely manner. Maintain up-to-date and accurate education folders. Maintain accurate and up-to-date for classrooms and office. Maintain classroom and office supply lists and inventory. Complete all necessary Administration: Work closely with Site Director, classroom teaching team, administrative team and other content area specialists. Actively participate in meetings, which may include management, teaching team, center, committee, parent, parent policy, family reviews, city/state, agency, and board meetings. Participate in team meetings. Communicate and share ideas and concerns with the Lead Teacher, Assistant Teacher, Site Director, Education Coordinator, and other management and office team members. As staff, parent, and child advocate participate in agency committee meetings i.e. health advisory, advocacy, etc. Participate in staff In-Services. Engage in continuing education and professional development activities such as training, workshops, and classes to meet required qualifications. Assist in completing required documentation. Classroom and Office Maintenance: Help to maintain a clean and organized learning environment. Sanitize all surfaces, equipment, and classroom toys daily and weekly. Maintain a quality classroom and office arrangement in compliance with curriculum standards. Assist with routinely checking office classroom equipment and materials to ensure they are in good repair. Other Duties As Assigned Education and/or Experience High School Diploma or General Education Degree (GED). A minimum of 6 credit hours in Child Development from an accredited college or university working toward earning 15 credit hours in Child development. Experience with children preferred Qualifications: Must be at least 18 years of age. Cooperates successfully as a member of a team. Communicates effectively with others, including giving and receiving feedback on the quality of services. Meet any specific content area requirements. Ability to maintain confidentiality. Effective oral and written communication skills. Demonstrated capability to interface and maintain effective relationships with staff, consultants, and regulatory/funding representatives in a team-oriented environment. Capacity to assume responsibility for own professional development. Detail-oriented, logical, and methodological approach to problem-solving. Flexible, with the ability to work in a highly demanding, stressful environment. Proficiency using word-processing systems. Language Skills Ability to read and speak English proficiently. Bilingual-Spanish preferred. Physical Demands While performing the duties of this job, the employee is regularly required to talk, hear, and see. • The employee frequently is required to stand, walk, sit; use hands to handle or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. • The employee must occasionally lift and/or move up to 30 pounds. • Specific vision requirements include the ability to see at close range. • Fine hand manipulation (keyboarding). • Transportation time spent commuting between sites and attending meetings, training, in-services, and home visits. • The employee may be required to work at multiple agency locations if necessary. Work Environment Internal office space and classroom. The noise level in the work environment is usually moderate to high. COVID-19 Note:  In the spirit of caring for one another and our community, please note that upon accepting an offer of employment from Mary Crane, you will be required to share proof of a COVID-19 vaccination upon eligibility. You may apply for a Medical or Religious Exemption in compliance with applicable laws and regulations. Mary Crane does daily temperature checks as well. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities