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Why Ryan? Hybrid Work Options Award-Winning Culture Generous Personal Time Off (PTO) Benefits 14-Weeks of 100% Paid Leave for New Parents (Adoption Included) Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement Benefits Eligibility Effective Day One 401K with Employer Match Tuition Reimbursement After One Year of Service Fertility Assistance Program Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service This highly-visible role aids Firm customers, employees and offices with phone reception and office security support. The first point-of-contact with clients and guests, this position maintains a professional and positive attitude with a high level of clarity in communications. This position greets visitors and provides information or refers inquiries as necessary. This role handles daily monitoring of security access control software for issues, concerns, and confirmation of successful operation. This role is responsible for helping to ensure the organization is safe and secure. Core office hours range from 7:00 am to 6:00 pm, Monday through Friday. Please note, this position requires you to be in office 5 days a week with flexibility to staff both our Galleria and Legacy West offices. Compensation for this role will be around $20hr. Duties and Responsibilities aligned with Key Results: People: Assists with training and mentoring new receptionists. Resolves complaints in a calm and professional manner, escalating to the applicable department or team when required. Provide guests, and employees with general administrative assistance. Supports department leaders with various administration tasks. Provides backup to Office Services staff. Assists IT and People Group with employee on-boarding and off-boarding activities. Client: Operates multi-line phone system and answer/transfer calls for global offices in a timely and very professional manner. Determines purpose of call and routes to appropriate personnel or department. Maintains office security and logs all guests, vendors, and contractors, and issues visitor and employee temporary badges. Performs remote resets on security access systems for all offices, when necessary. Responsible for troubleshooting and correcting any badge issues in a timely manner. Monitors surveillance equipment and escalates any observed suspicious activity or issues to management personnel and/or security vendor to resolve. Handles badge creation, replacement, deactivation, security access, and reclamation. Monitors RightFax Folder and route faxes via email to the determined recipient. Value: Manages after-hour general voicemail account and forward messages as necessary. Receives courier deliveries and notifies recipient or mail room for pickup. Security alarm reviews, acknowledgement and clearing. Regular status check of security equipment through access control software. Manages employee parking records, assignments, and requests, validates guest parking. Conducts quarterly parking audits to ensure accuracy. Runs monthly badge access reports for department leaders. Ensures main floor kitchens, lobbies, and reception areas are tidy and stocked, as needed. Provide support for special projects. Other duties as assigned. Education and Experience: High school diploma or general education degree (G.E.D.) required. Some college education is highly preferable. Minimum 1 year of experience in a receptionist or customer service professional role with high call volume; professional corporate environment is a plus. Experience operating a multi-line phone system in a corporate environment a plus. Must be able to work in a fast-paced, professional working environment, working under pressure and maintaining composure; must be task oriented, a self-starter, and capable of working independently. Demonstrated ability to maintain confidentiality and effectively handle highly sensitive information with sound judgment, tact, and discretion. Possess strong attention to detail and accuracy. Ability to organize and prioritize work assignments and meet deadlines. Demonstrated proficiency in the use of standard software applications. Demonstrated ability to work effectively with a diverse group of professionals. Excellent customer service skills with proven ability to build rapport with clients in a professional, likable and approachable manner. Exceptional self-presentation, outgoing and confident with a highly polished and professional manner including dress. Excellent attention to detail and the ability to multi-task. Computer Skills: To perform this job successfully, an individual must be competent and proficient in Microsoft Office including Outlook calendaring and room management, Power Point, Excel and Word, with the ability to learn and be proficient in additional software platforms. Certificates and Licenses: Valid driver’s license required. Supervisory Responsibilities: This position has no supervisory responsibilities. Work Environment: Standard indoor working environment. Regularly required to sit for extended periods of time with daily telephone interaction. Position requires regular interaction with employees at all levels of the Firm and interface with customers and external vendors as necessary. Equal Opportunity Employer: disability/veteran

Build a brighter future for all children. Teaching is more than a job. It's an opportunity to foster curiosity, creativity and compassion in children-all while helping them develop a lifelong love of learning. As a Support Teacher at Primrose School of Fort Mill, you'll help to create a fun, safe environment for little ones as they explore and learn through purposeful play that nurtures their social, emotional, cognitive, creative and physical development. Make a difference every day. Spend your days building genuine relationships with each child. Help children explore the world, improve their motor skills and grow their vocabulary. Work with your co-teacher to implement the lesson plans from the research-informed Balanced Learning curriculum. Maintain a well-kept classroom that encourages children to create, explore and make decisions with confidence. Discover what works best for each child as you teach them about the world around them. Get everything you need to give children everything they need. At Primrose School of Fort Mill, you bring the passion, and we'll give you all the tools and training to be successful. Our Balanced Learning approach was developed with early learning experts. It provides clear daily plans so you can focus your time in the classroom on forming connections with the children-and spend your time outside of school focused on yourself. Classrooms come fully stocked with everything you need, and our supportive Leadership Team works every day to create a safe, healthy environment and a culture where all children and team members can thrive. And if that's not enough, just wait until you help a child learn something new and see their face light up with excitement. Let's talk about building a brighter future together.

Direct Support Professional-AHRC Baldwin Francis Ave location Sat & Sun 3p-11p 16 hrs per week The pay range for this position is starting at $14.00 per hour and above based on experience Qualifications: High School Diploma or equivalent preferred. Must submit a valid NYS drivers' license, and maintain a qualified driver status throughout employment. Must have the ability to communicate and understand written and oral directives/information Primary duties and responsibilities include but not limited to: Practice and promote the agency’s mission statement and guiding principles in every interaction. Provide ongoing support to the people that live in the Community Living Services program to ensure that a high quality of life is maintained. Provide support in the areas of, for example, self-care routines, health, safety, household chores, socialization, and overall well-being.

In a world of possibilities, pursue one with endless opportunities. Imagine Next! When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with exceptional people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We've got what you're looking for. Job Description: Parsons is looking for an Immunology Technical Support professional to assist in various laboratory and animal studies in ABSL-2 and ABSL-3 environments. What You'll Be Doing: Preparing media and reagents for experiments. Assisting with animal challenges and bacterial preparations. Performing animal injections and observations. Conducting bacterial burden analyses in organ tissues. Maintaining laboratory equipment and supplies. Ensuring compliance with safety and regulatory standards. Providing technical support for immunological research. What Required Skills You'll Bring: High School diploma with 0-1 year of experience in laboratory techniques and animal handling. U.S. Citizen Must pass NACI background check. Must be willing to work in a BSL 3/4 laboratory. Must be eligible to enroll in the BPRP and CS-PRP programs. What Desired Skills You'll Bring: Basic knowledge of laboratory safety and regulatory standards. Ability to prepare media and reagents accurately. Experience with animal handling and injections. Strong attention to detail and organizational skills. Ability to maintain laboratory equipment and manage supplies efficiently. Good communication and teamwork abilities. Security Clearance Requirement: None This position is part of our Federal Solutions team. The Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what's next to deliver the solutions our customers need now. Salary Range: $13.80 - $23.46 We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle! Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status. We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY! Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/ .

Sr. Support Center (Service Desk) Manager Employment Type:Full Time, Mid-level /p> Department: Information Technology CGS is seeking a Support Center (Service Desk) Manager to join our team supporting a wide-ranging technical support initiative for a large Federal agency. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Qualifications: Experience in one of the following disciplines: Information Systems, Information Technology, Engineering, Management/Business Management, or Computer Science. Service desk Institute (HDI) certified as a HDI Support Center Manager with a requirement that individual become HDI Support Center Director certified within 12 months of Task Order Award. Demonstrated experience re‐engineering or setting up service desks according to industry best practices. Demonstrated experience obtaining Government management buy‐in for improving the service desk by demonstrating greater Return on Investment. Demonstrated experience developing and maintaining formal processes and procedures for consistency and increased productivity. Demonstrated experience implementing methodologies to improve first call resolution, managing customer perceptions, and building strong internal relationships. Demonstrated experience recommending and implementing appropriate technology and other resources to maximize service desk effectiveness. Demonstrated experience building and retaining a qualified service desk team through innovative hiring and training and development techniques. Demonstrated experience implementing innovative staffing and scheduling models for KPI guaranteed coverage at the lowest possible costs. Demonstrated experience developing a customer care philosophy that ensures customer satisfaction. Demonstrated experience analyzing service desk performance through various statistical and reporting methods. Demonstrated experience enhancing the image of the service desk as a front-end support group that advances the IT vision and strategy. Demonstrated experience managing an incident management system in a performance based environment complying with ITIL V3/V4 standards. Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. Health, Dental, and Vision Life Insurance 401k Flexible Spending Account (Health, Dependent Care, and Commuter) Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com $73,800 - $106,600 a year

Company Summary: AuSable Valley Community Mental Health Authority provides quality prevention, education, and mental health services, in a fiscally responsible manner, in Iosco, Ogemaw, and Oscoda Counties, which are aimed at improving the health and welfare of persons served, promote greater independence, and improve the quality of life for people in these counties with developmental disabilities, mental illness or substance use disorders. SUMMARY: The goal of this position is to support individuals served with severe and persistent mental illness, serious emotional disturbance, and/or intellectual/developmental disabilities to become active and integrated citizens within their communities. Assists in fostering the highest possible quality of life for individuals in the community, by providing supports and skill building consistent with the Plan of Service to increase independent functioning and decreasing the need for treatment in more restrictive settings. This will be accomplished by helping the individual to identify their personal preferences and implementing a plan of support which honors these preferences. Staff in this position will work in cooperation with individuals, families, community members, case holders and consultants as identified through the Person Centered planning process. Persons with Lived Experience with mental illness, intellectual/developmental disabilities or substance abuse disorders are encouraged to apply. Requirements: Possession of a driver's license valid in the State of Michigan Vehicle insurance as required by Michigan Law Good driving record. AVCMH will provide group home training needed to fill these positions About Us: AuSable Valley Community Mental Health Authority has many opportunities for those looking to make a difference in the lives of our community members by providing beneficial and cost-effective services to our consumers. AVCMHA provides State funded public mental health services to Iosco, Ogemaw, and Oscoda counties in northern Michigan. Services are provided to people with an Intellectual or Developmental Disability (I/DD), a Serious Persistent Mental Illness (SPMI), and/or those who may be Seriously Emotionally Disturbed (SED). The right person will have the ability to demonstrate knowledge of, follow and utilize agency policies and procedures. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed within the organizational Job Description for this position are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Candidates must be able to work a flexible schedule and travel throughout the Board's coverage area and, at times, around different areas of the state. Possession of a driver's license valid in the State of Michigan, vehicle insurance as required by Michigan Law, and a good driving record; be a U.S. Citizen or have possession of necessary papers allowing holder to work legally within the United States. Excellent Benefit Package includes: PTO (paid time off) Accrual Program Paid Holidays BC/BS PPO Medical Benefits Health Savings Account Flex Savings Account Dental Vision Pension Plan Tuition Assistance Program Student Loan Payment Assistance Term Life Insurance Short Term Disability Insurance Long Term Disability Insurance Voluntary Life Insurance AFLAC Equal Employment Opportunity Policy: AuSable Valley Community Mental Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. https://avcmh.org /

Sr. User Support Specialist Employment Type:Full-Time, Mid Entry Level /p> Department: IT As a CGS user support specialist, you will move, track, monitor, and diagnose IT systems while maintaining the utmost level of customer service, responsiveness, communication, and judgment. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: Assist users with various IT-related troubles Install and maintain USAO hardware and software Physically move IT equipment Administer user accounts Monitor and diagnose IT systems Actively use trouble tickets to follow issues Training district users Tracking IT equipment Qualifications: Experience providing direct end-user support for the applications being supported, including both telephone support and on-site assistance to users. Certain applications may require certification by the software provider. Prior teaching/training experience involving computer applications, preferably database, imaging, or other automated litigation support applications strongly preferred. Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported. Ideally, you will also have: Prior experience in automated litigation support preferred. Experience with DOJ office automation environments extremely helpful; should be an expert user of the Government's word processing, spreadsheet, and email systems. Excellent oral and written communication skills required. Pleasant telephone manners are important. Undergraduate degree valued. Our commitment Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients' specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. Health, Dental, and Vision Life Insurance 401k Flexible Spending Account (Health, Dependent Care, and Commuter) Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com $75,965 - $109,728 a year

• Provides close supervision for individuals in accordance with the individual treatment plan. If individual is on a 1:1 supervision status, provides continual supervision as noted in plan. Completes transfer form when transferring individual's care to another staff. • Participates in the individuals' program planning meetings; reviews and signs off on Annual and Semi-Annual Treatment Plans. • Maintains individuals' possessions in a neat and orderly manner; communicates needs for the individuals to the management; completes documentation in accordance with program procedures. • Transports individuals in a safe and comfortable manner; follows all NYS laws and agency procedures; maintains valid NYS Driver's License; completes all documentation including vehicle logs in a timely and complete manner; communicates condition of vehicles to management; ensures that the individuals have the optimum experience by not having the radio too loud, maintaining the temperature at a comfortable level, etc. • Maintains the physical plant and agency property in a clean and safe manner; communicates any issues to management. • Provides all other duties as needed or requested to ensure that the individuals are safe, healthy, and comfortable. • Complies with OPWDD regulations and agency procedures • Obtains and maintains SCIP-R certification; attends all mandatory training. • Obtains and maintains AMAP certification and submits a copy of the certification to each program in which he/she administers medication. • Attends all staff meetings including in-services and trainings. • Demonstrates competency in all required training areas Qualifications • A minimum of high school diploma or GED • A clean and valid NYS driver’s license preferred • Experience working with people with developmental disabilities/traumatic brain injured preferred • Ability to complete SCIP and AMAP training • ASL Preferred SCO Family of Services is an Equal Opportunity Employment Employer. Statement SCO Family of Services is committed to ensuring the safety of our clients. All staff are screened and trained. Any inappropriate interactions with clients are taken seriously. We will fully cooperate with authorities in any case of abuse.

About this unit The Corewell Health Butterworth OR department is a level 1 trauma center. The department consists of twenty-one (21) operating rooms that operate 24/7 including supporting other surgical services departments related to IMRI and pediatric areas. The surgical team covers multiple specialties with a focus on trauma, orthopedic trauma, acute care surgery and neurological trauma. Our interdisciplinary team of anesthesia providers, physicians, nurses, surgical technicians, and support technicians offer a high level of expertise and patient care. We also support a high level of technology including the DaVinci , Rosa, and Stealth robotic equipment. The environment offers a strong team atmosphere with comprehensive technology for safe and efficient patient care. About Butterworth Hospital Right in the heart of Grand Rapids, you’ll find a nationally recognized hospital for patient quality and safety and the regional leader in full-service hospitals. Since 1873, we have been growing and building a reputation of excellence in care, diagnostics, treatment, prevention, and education. It is the flagship hospital for Corewell Health Grand Rapids Hospitals . Scope of work Assists in the preparation, delivery, and clean-up of patient care during the intra-operative phase. Contributes to the smooth operation of the unit. Obtains and organizes necessary equipment, sterile supplies, and instruments for each surgical case. Assembles surgical supplies for rooms and case tables. Opens sterile supplies for surgical procedures. Cleans equipment (including decontamination and sterilization of instruments), work areas and reusable supplies and returns unneeded equipment to appropriate department. Also follows-up on equipment needing repairs. How we will care for you, while you care for our patients Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here . On-demand pay program powered by Payactiv Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! Optional identity theft protection, home and auto insurance, pet insurance Traditional and Roth retirement options with service contribution and match savings Qualifications High School Diploma or equivalent Required Associate's Degree in related field Preferred 2 years of relevant experience Patient Care Preferred and 1 year of relevant experience in Operating Room Preferred AHA or ARC American Basic Life Support (BLS) within 60 Days required Anesthesia Technician Certification (Cer. A.T.) preferred How Corewell Health cares for you Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here . On-demand pay program powered by Payactiv Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! Optional identity theft protection, home and auto insurance, pet insurance Traditional and Roth retirement options with service contribution and match savings Eligibility for benefits is determined by employment type and status Primary Location SITE - Butterworth Hospital - 100 Michigan St - Grand Rapids Department Name Surgical Services - Butterworth Employment Type Full time Shift Night (United States of America) Weekly Scheduled Hours 36 Hours of Work 6:30 p.m. to 7:00 a.m. Days Worked Variable Weekend Frequency Every fourth weekend CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling 616.486.7447.

Title: MISS: IT Customer Support Analyst (Contingency Hire) Belong, Connect, Grow, with KBR! Program Summary The MISS program is a comprehensive initiative aimed at supporting the U.S. Department of State's operations in Iraq. In addition to providing ongoing base operations and Life Support Services, KBR will provide differentiated advisory and consultancy capabilities to the Iraqi Government with a focus on creating an effective program environment to support delivery of strategic economic planning, strategy development, feasibility studies, technical reviews and large-scale project management. Under this contract KBR will provide facility maintenance, procurement, critical supply functions, along with food services, base camp operations, renovations, construction, and medical services. Job Summary As an IT Customer Support Analyst, you will plan, install, troubleshoot, and perform maintenance on communications and Information Technology (IT) systems in support of the U.S. Department of State mission in Iraq. Further you will contribute to the daily operation of the site and support the work of all staff by setting up, maintaining, and assisting personal use of computers, printers, and computer networks and will, depending on location. Please note: This position will be based out of Houston TX, Chantilly, VA or Dubai, UAE and is contingent on award. Roles and Responsibilities Support and maintain the Embassy network in accordance with the PWS/SOW. Provide help desk support to staff and subcontractors as required. Coordinate with the KBR corporate IT Helpdesk on new user account creation and maintenance. Accounts may include login, email, and access to KBR corporate systems. Maintain local user accounts. Maintain and troubleshoot operational network infrastructure, including routers, switches, and wireless devices. Perform computer imaging and deployment. Assist users with hardware and software configuration of computers and accessories. Install and document approved software and peripherals. Assist with troubleshooting and repair of IT equipment (PCs, printers, and scanners, etc.). Provide local client support for a variety of business applications. Provide additional assistance as needed to support requirements and directives. Perform other duties as assigned. Basic Qualifications Must be able to pass a U.S. Government background investigation and obtain a Secret Security clearance and maintain it for the duration of your employment on this contract. Due to this, you must be a U.S. Citizen to be eligible for this position. Requires the completion of a 2-year Technical School program in Information Technology, Computer Science, or related field. Must have at least 2 years of experience as a local area network (LAN) Systems administrator. Requires at least 2 years of experience debugging software and hardware, printers, and peripherals. Must have completed advanced training in Microsoft Office Professional software Word, Excel, PowerPoint, Outlook, Access and Internet Explorer. Must be able to successfully complete a 5-day government Work Orders in Windows (WOW) training course as needed. Must have experience in an austere OCONUS environment working with a multi-national work force. Requires cross-cultural sensitivity with an international perspective. Must be proficient with Microsoft Office suite of products. Requires proficiency in the use of the internet and computer operating systems at an administrator level. Must be able to diagnose and repair hardware components and software applications. Must be able to build office networks. Must be able to troubleshoot and maintain copper and fiber optic network equipment. Requires expertise in collecting, analyzing, and summarizing data and preparing daily reports and work orders. Must be knowledgeable in the principles and processes involved in supporting IT-related functions at an overseas facility. Must be able to work in a fast-paced environment that requires handling multiple tasks at a given time and rapidly adapting to changing priorities and schedules. Excellent organizational and time management skills are required. Requires strong proficiency in the Microsoft Office Suite (Outlook, Word, Excel, PowerPoint). Requires English fluency and expert communication skills to facilitate and disseminate information. Must have a valid Driver's License. Requires a valid passport with at least 12 months of validity and 6 blank pages. Preferred Qualifications Active U.S. Government issued Secret Security Clearance. Bachelor's Degree in an IT related field. Technical certifications from Microsoft, CompTIA and Cisco. Experience working with KBR. KBR Benefits KBR offers a selection of competitive lifestyle benefits which could include medical, dental, life insurance, AD&D, R&R, an Employee Support Program and more. We support career advancement through professional training and development. Belong, Connect and Grow at KBR At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together. KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

Company Summary Arlo Solutions (Arlo) is an information technology consulting services company that specializes in delivering technology solutions. Our reputation reflects the high quality of the talented Arlo Solutions team and the consultants working in partnership with our customers. Our mission is to understand and meet the needs of both our customers and consultants by delivering quality, value-added solutions. Our solutions are designed and managed to not only reduce costs, but to improve business processes, accelerate response time, improve services to end-users, and give our customers a competitive edge, now and into the future.  Job Responsibilities and/or Success Factors: Conducts security reviews of documents, transcripts, and manuscripts to determine whether classified information is contained in the document and if an unauthorized disclosure has occurred and develop metrics to track the disclosures. Coordinates with component original classification authorities to identify disposition of each case. Collaborates with the original classification authority (OCA) and the DoD Office of the General Counsel to ensure initial inquiries and damage assessments are conducted, as well as determine if further investigation and/or referral to the Department of Justice is warranted.  Assists in preparing notification correspondence for the Congress and/or the Information Security Oversight Office. Assists with policy development reference information security and unauthorized disclosures.  Education and Minimum Qualifications: Must have an active TS/SCI Security Clearance Bachelor’s degree from an accredited college or university, preferably in information security or related.  Experience with OUSD(I&S) is preferred. Demonstrated knowledge of the Department’s supporting security functions to include insider threat, operations security, technology protection, habeas, declassification, SCI and SAP security policies is desired. Required Qualifications: 5 years of security policy experience in the following areas: Demonstrated knowledge of policies and procedures used in the information security discipline—for DoD, the Defense Intelligence Enterprise, and at the national level Demonstrated experience recommending security policy positions and once approved, representing those positions to a broad constituency at various forums as well as facilitate or chair forums to draft policy and/or achieve policy issue resolution Demonstrated experience drafting, coordinating, and staffing actions • Demonstrated experience using written communications skills and ability to independently draft, coordinate, and staff actions within OSD, the Services, DIA and the Joint Staff Strongly Desired: Experience demonstrating understanding of the CFIUS process.  Experience briefing leaders on CFIUS cases. Experience researching companies that are repeating in the CFIUS process to look for trends of purchasing.   AAP Statement We are proud to be an Affirmative Action and Equal Opportunity Employer and as such, we evaluate qualified candidates in full consideration without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, age, disability status, protected veteran status, and any other protected status.  

Company Summary Arlo Solutions (Arlo) is an information technology consulting services company that specializes in delivering technology solutions. Our reputation reflects the high quality of the talented Arlo Solutions team and the consultants working in partnership with our customers. Our mission is to understand and meet the needs of both our customers and consultants by delivering quality, value-added solutions. Our solutions are designed and managed to not only reduce costs, but to improve business processes, accelerate response time, improve services to end-users, and give our customers a competitive edge, now and into the future.  Job Title National Programs and Policy Staff Officer II – National Programs and Policy Directorate   Position Overview The National Programs and Policy Support Staff Officer II will play a pivotal role within the National Programs and Policy Directorate of the Office of the Under Secretary of Defense for Intelligence and Security (OUSD(I&S)). This position involves providing analysis, developing policy recommendations, and ensuring compliance with statutory and policy requirements for sensitive activities within the Department of Defense.   Work Location Pentagon, Arlington, VA   Job Responsibilities and/or Success Factors · Analysis and Strategy Support: · Provide analysis of intelligence-related activities against the National Defense Strategy and the priorities of the Secretary of Defense and USD(I&S). · Conduct research and develop policy recommendations to support the Secretary of Defense, USD(I&S), and other senior officials for decisions involving National Security Council directed requirements. · Oversight and Governance: · Assist leadership in conducting oversight and governance, including staff assistance visits and compliance inspections, for DoD Component activities providing sensitive support to ensure statutory and policy compliance and requisite degrees of effectiveness. · Coordination and Integration: · Research, coordinate, and synchronize special access capabilities and other sensitive activities to provide enhanced operational integration and collaboration across DoD, the Intelligence Community, and broader federal interagency enterprise. · Reporting and Documentation: · Prepare reports, briefings, senior-level correspondence, and staff action packages to support OUSD(I&S) requirements.   Education and Minimum Qualifications · Must be a US Citizen with an active TS/SCI Clearance. · Bachelor’s Degree. · Minimum of 3 years of experience supporting sensitive activities and national security requirements within the DoD or Intelligence Community. · Experience in mission integration on a military or interagency staff is preferred. · Strong analytical, organizational, and communication skills. · Ability to work collaboratively in a high-stakes environment and manage multiple priorities. AAP Statement We are proud to be an Affirmative Action and Equal Opportunity Employer and as such, we evaluate qualified candidates in full consideration without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, age, disability status, protected veteran status, and any other protected status.  

Airbyte is the open-source standard for Data Movement. We enable data teams to move data from applications, APIs, unstructured sources, and databases to data warehouses, lakes, AI applications and LLMs. With our approach we are finally solving the need for extensibility and control that every company needs with data.   So far, our customers, users, and ourselves have built over 15,000 connectors and have had 200,000+ companies install Airbyte. We've raised $181M from the world's top investors (Benchmark, Accel, Altimeter, Coatue, Y Combinator, etc.) and we believe in product-led growth, where we build something awesome that all our users love.   We’re committed to providing as much context to our current employees and candidates. The Airbyte  company handbook is open to all.   If you find this role exciting, we encourage you to apply even if you think you don’t meet all requirements Opportunity As a Software Support Engineer, you will engage directly with our Enterprise customers across both the Airbyte Cloud enterprise (“Teams”) product, and customers running Airbyte Enterprise on their own infrastructure, either on-premise, or in a public cloud (e.g. AWS, GCP, etc). You will act as the user’s advocate, working closely with fellow support engineers, as well as product and engineering teams, to ensure critical improvements are prioritized in the roadmap. Your responsibilities will include triaging user issues, finding workarounds, and undertaking automation and engineering projects. Additionally, creating knowledge base articles to reduce the support load and enhance the product will be an essential part of your role. What You’ll Do Provide exceptional email and Zoom support to Enterprise customers, including users with development/engineering backgrounds. Collaborate with internal and external engineers to identify, replicate, and find workarounds for issues. Engage in various engineering tasks, including automation, development, and other projects as needed. Document solutions and application behavior to enhance our Knowledge Base for both internal and external use, supporting scalability with growth. Act as a liaison between users and the Product and Engineering organizations, ensuring clear and effective communication of feedback. What You’ll Need 5+ years as Layer 2 Technical Support Engineer, or similar roles supporting developers. Or 3+ yrs of experience as any of the following: Data Engineering, Data Analyst, DevOps or QA Engineer Proficiency in Kubernetes, Docker, and containerized environments/applications  Proficiency in Python, APIs, SQL, NoSQL, and database management Familiarity with core networking technologies, such as TCP/IP, DNS, HTTP(S), forward and reverse proxies, and related tooling, e.g.  tcpdump, wireshark, charles proxy, fiddler,etc.   Familiarity with Java, Kotlin, CI/CD pipelines, Github, ELT workflows, data orchestration tools (e.g., Apache Airflow, Dagster), and observability tools (e.g., Datadog, Prometheus, OpenTelemetry) is a plus. Experience working closely with Engineering teams and/or Developer customers. Proven ability to communicate effectively with Enterprise customers, including documenting and communicating breaking changes. Flexibility to adapt to changing technologies and processes. Exceptional organizational skills, adept time management, efficient written communications,  and the ability to prioritize tasks effectively. Growth mindset with a passion for continuous learning and improvement. Collaborative team player with excellent communication skills. Flexibility to work Tue-Sat or Sun-Thu shifts. Share  our values . Location San Francisco. Onsite 3x/week. Salary $100,000 - $120,000 base salary + a generous equity package, and benefits listed below for the U.S. market.  We Provide  The benefits listed below are for U.S. employees. Relocation - should you apply to a San Francisco based role, Airbyte will assist with U.S. relocation to make this a seamless transition and compensate you well. Unlimited paid time off - we need you at your best at all times. Our expected minimum time off of 25 PTO days per year lets you schedule your work around your life. Parental leave (for new parents) - we offer 16 weeks of paid parental leave for all new parents so you have time to adjust to the new life (and work) schedule introduced by your new bundle of joy. Sponsored travel - Airbyte has a partially distributed team and we recognize the value of in-person time. We sponsor annual company-wide retreats, team offsites, and Travel With Purpose in-between to allow you to collaborate with your team in person on a regular basis. Open book policy - we will pay for books you purchase for your professional and career development.  Continuous learning/training policy - we sponsor you for the conferences and training programs you feel would add to your development in the company.  Competitive benefits package for employees - including: Blue Shield or Kaiser Medical Insurance  Airbyte covers 100% for both employees and dependents Dental (including child & adult ortho) & Vision Insurance Airbyte covers 100% for both employees and dependents Life and AD&D Insurance Airbyte covers 100% for employees Short-term Disability Insurance  Airbyte covers 100% for employees  Long-term Disability Insurance Airbyte covers 100% for employees Healthcare insurance stipend - for those outside the U.S. whose countries do not provide it for free. 401k - for U.S. based employees. FSA - flexible spending account for U.S. based employees. Work visas - we currently sponsor H1B transfers, TN visas, and green cards. All other visa requests will be discussed on a case by case basis to determine if we can sponsor.   Airbyte is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, age, physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity or expression, marital status, familial status, domestic violence victim status, veteran or military status, or any other legally recognized protected basis under federal, state or local laws. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.    Airbyte is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. Please let us know if you need assistance or accommodation due to a disability.

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you. WHAT WE'RE LOOKING FOR As a key member of our Customer Experience department, the Director of Support Engagement Lead will play a pivotal role in transforming our customer experience by delivering exceptional support services for Braze’s strategic and enterprise-level customers. This position will oversee a high-performing team of Support Engagement Leads, ensuring that we meet our global team’s KPIs, long-term and short-term goals, and sales targets. We are seeking a passionate leader who excels in problem-solving, team building, and operational excellence in a dynamic and fast-paced environment. KEY RESPONSIBILITIES Develop and implement regional and global forecasts and strategies aligned with broader department and company objectives. Manage regional financial performance, including budget planning, cost management, and execution of renewal strategies. Foster key relationships both internally and externally, driving strategic partnerships and ensuring high customer satisfaction. Communicate effectively with all stakeholders, representing Braze and the Support Engagement Lead’s interests in complex customer escalations. Navigate complex business challenges, making high-stakes decisions based on foresight and data. Support and deliver the SEL sales motion and positioning, from deal qualification to collaborative services pitching, through successful deal closure, renewals, and expansions. Oversee resource management for your region, including strategic hiring, talent development strategies, and effective resource allocation. Ensure compliance with regulatory standards and Braze policies. Create new SKUs, line items, and bundled package offerings that catalyze growth, improve renewal/expansion rates, reduce churn, and increase contribution margin. WHAT YOU HAVE Competencies: Strategic Planning and Execution: Ability to create, execute, and oversee long-term strategies that align with department and company objectives. Executive Communication: Proficient in communicating with senior leadership and key stakeholders across the business. Leadership & People Development: Experience recruiting, motivating, and developing a high-performing team of Support Engagement Leads; excels in coaching and mentoring. Customer Success Mindset: Ensure the SEL team provides exceptional servicing and account management that drives high-value creation for our customer base. Collaboration and Influence: Work closely with cross-functional teams, including Sales, Customer Success, Product & Engineering, to drive successful outcomes for customers and SEL. Operational Excellence: Optimize team workflows and processes for efficiency and effectiveness, implementing metrics and KPIs to measure team performance and customer success outcomes. Financial Management: Ability to manage budgets, deliver against forecasts, and identify efficiency and cost optimization opportunities. Resource Management: Effectively allocate resources based on business needs and manage workload across the team to optimize productivity. Experience: 8+ years of experience in technical support, customer success, or a related field, with at least 3 years in a leadership or people management role. Proven ability to recruit, retain, inspire, and develop top talent who view SEL as a land and expand career destination. Strong technical acumen and the ability to translate complex technical concepts into actionable strategies. Excellent communication and interpersonal skills, with a proven track record of building strong relationships with key stakeholders at a senior level and managing customer escalations. In-depth understanding of customer engagement platforms, digital marketing strategies, and the broader SaaS ecosystem. A background in technology or business through either a technical degree (e.g., in Computer Science, Business, Engineering, or a related field) or substantial career experience in technical roles. For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $144,100- $160,100/year with an expected On Target Earnings (OTE) between $169,500 - $188,300/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching  Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work® ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty. Braze is proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore. In 2025, we were recognized as one of Built In’s Best Places to Work. In 2024, we were included in U.S. News & World Report’s Best Companies to Work For (Top 10%) and recognized in Great Place to Work’s Fortune Best Medium Workplaces, Fortune Best Workplaces in Technology, Fortune Best Workplaces for Parents, and Fortune Best Workplaces for Women. Additionally, we were featured in Great Place to Work UK’s Best Workplaces, Best Workplaces in Europe, Best Workplaces for Development, Best Workplaces for Wellbeing, Best Workplaces for Women, and Best Workplaces in Technology. You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, Singapore, São Paulo, Seoul, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you . We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you. Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

About the Team As one of DoorDash’s core Support Operations teams, Live Customer Support Operations is a highly specialized and tactical team, tasked with ensuring that when there are bumps in the last mile, there’s always someone there to help make things right.  About the Role As a Supervisor on our Marketplace Operations Team, you will oversee a team of trained support staff. This role appeals to you because you're a leader, operator, and problem solver. You’ll be responsible for managing the day-to-day operations of an expanding company while maintaining and improving on bold quality and speed metrics for your team. At DoorDash, we believe in fostering a culture of meaningful connection, collaboration, and professional growth through in-office interactions. This position requires an in-office presence at the DoorDash corporate office in Tempe and the employee must live within a commutable 50 miles from the office. In-office days are determined by the business and can change based on business needs. Connect with the recruiter to determine what the in-office requirement for this role is. You’re excited about this opportunity because you will… Lead a team of 15-18 full-time employees who are focused on supporting Customers, Dashers, and Merchants with their escalated inquiries. Improve our internal tools, and offshore agents to provide high-quality support Establish and manage your team to individual and team goals and objectives Coordinate daily workflow within the team and adjust resources to meet service-level agreements with the business Create, distribute, and present impactful and reporting on performance Opportunity to have a positive impact on your line of business We’re excited about you because… You are a leader with a strong desire and natural ability to motivate a team, set and achieve targets, and manage career growth and team performance You increase results and are constantly evaluating how and whether your team’s activities are achieving the desired, measurable impact You are an operator, you translate analysis to actions quickly, to test your hypotheses and use ‘first principles’ to solve challenging business problems at their root level You are an owner, always looking for opportunities to better your work product You thrive working in a fast-paced, ever-changing environment with an ability to learn and implement new processes efficiently You are comfortable making tough decisions that balance the trade-off between quality and quantity You have a Bachelor’s degree or equivalent experience You have 2+ years or more of people management or team lead experience You have a mind and talent for process improvement You have experience in pulling data and using data to influence your decisions You have knowledge of Salesforce, Sigma, and Google Suite You are comfortable working a hybrid model, with some in-office days and some remote days You have experience in the tech, contact centers, restaurant, or logistics industries (preferred) You have familiarity with working with large, diverse customer support, operations, and sales organizations (preferred) About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination : In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

Company Overview Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment. IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments. Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology. This is a hybrid role (3 days in the office / 2 days remote). As a member of the  Client Technical Support L1 , you will assist clients with inquiries about our range of trading offerings and act as a liaison between internal teams and customers to ensure prompt and effective bug and issue resolution. The ideal candidate will be analytical and have an affinity for problem-solving and troubleshooting technical and software issues. They should be able to recognize, investigate, and escalate client-reported issues related to our platforms.  If you are motivated, have initiative, and are analytical and methodical, we can offer you a position that will both challenge and reward you as part of a team that is building one of the world’s strongest brokerage brands. Responsibilities: Providing support to clients through phone, chats, and tickets Technical and functional support for the Interactive Brokers’ platforms Desktop applications (Windows, macOS, and Linux) Mobile applications (Android and iOS) Troubleshooting and support for Interactive Brokers’ web-based offerings Problem management with a focus on wide-scale technical issues Requirements: Bachelor’s degree, preferred if in a technical field 1+ years in a client-facing support role 1+ years of experience working with Windows and Mac, software support, connectivity support Excellent verbal and written communication skills and the ability to work effectively in a team environment Experience working with support ticketing systems Adaptable to a constantly changing technical environment Initiative and desire to learn new skills/technologies and remain up to date with the latest trends; a real passion for solving technical problems Experience with financial products and services is a plus Excellent command of written and spoken English & Spanish To be successful in this position, you will have the following: Self-motivated and able to handle tasks with minimal supervision. Superb analytical and problem-solving skills. Excellent collaboration and communication (Verbal and written) skills. Outstanding organizational and time management skills. Company Benefits & Perks Competitive salary, annual performance-based bonus and stock grant Retirement plan 401(k) with a competitive company match Excellent health and wellness benefits, including medical, dental, and vision benefits, and a company-paid medical healthcare premium. Wellness screenings and assessments, health coaches and counseling services through an Employee Assistance Program (EAP) Paid time off and a generous parental leave policy Daily company lunch allowance provided, and a fully stocked kitchen with healthy options for breakfast and snack Corporate events, including team outings, dinners, volunteer activities and company sports teams Education reimbursement and learning opportunities Modern offices with multi-monitor setups

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you. WHAT WE'RE LOOKING FOR As a key member of our Customer Experience department, the Director of Support Engagement Lead will play a pivotal role in transforming our customer experience by delivering exceptional support services for Braze’s strategic and enterprise-level customers. This position will oversee a high-performing team of Support Engagement Leads, ensuring that we meet our global team’s KPIs, long-term and short-term goals, and sales targets. We are seeking a passionate leader who excels in problem-solving, team building, and operational excellence in a dynamic and fast-paced environment. KEY RESPONSIBILITIES Develop and implement regional and global forecasts and strategies aligned with broader department and company objectives. Manage regional financial performance, including budget planning, cost management, and execution of renewal strategies. Foster key relationships both internally and externally, driving strategic partnerships and ensuring high customer satisfaction. Communicate effectively with all stakeholders, representing Braze and the Support Engagement Lead’s interests in complex customer escalations. Navigate complex business challenges, making high-stakes decisions based on foresight and data. Support and deliver the SEL sales motion and positioning, from deal qualification to collaborative services pitching, through successful deal closure, renewals, and expansions. Oversee resource management for your region, including strategic hiring, talent development strategies, and effective resource allocation. Ensure compliance with regulatory standards and Braze policies. Create new SKUs, line items, and bundled package offerings that catalyze growth, improve renewal/expansion rates, reduce churn, and increase contribution margin. WHAT YOU HAVE Competencies: Strategic Planning and Execution: Ability to create, execute, and oversee long-term strategies that align with department and company objectives. Executive Communication: Proficient in communicating with senior leadership and key stakeholders across the business. Leadership & People Development: Experience recruiting, motivating, and developing a high-performing team of Support Engagement Leads; excels in coaching and mentoring. Customer Success Mindset: Ensure the SEL team provides exceptional servicing and account management that drives high-value creation for our customer base. Collaboration and Influence: Work closely with cross-functional teams, including Sales, Customer Success, Product & Engineering, to drive successful outcomes for customers and SEL. Operational Excellence: Optimize team workflows and processes for efficiency and effectiveness, implementing metrics and KPIs to measure team performance and customer success outcomes. Financial Management: Ability to manage budgets, deliver against forecasts, and identify efficiency and cost optimization opportunities. Resource Management: Effectively allocate resources based on business needs and manage workload across the team to optimize productivity. Experience: 8+ years of experience in technical support, customer success, or a related field, with at least 3 years in a leadership or people management role. Proven ability to recruit, retain, inspire, and develop top talent who view SEL as a land and expand career destination. Strong technical acumen and the ability to translate complex technical concepts into actionable strategies. Excellent communication and interpersonal skills, with a proven track record of building strong relationships with key stakeholders at a senior level and managing customer escalations. In-depth understanding of customer engagement platforms, digital marketing strategies, and the broader SaaS ecosystem. A background in technology or business through either a technical degree (e.g., in Computer Science, Business, Engineering, or a related field) or substantial career experience in technical roles. For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $144,100- $160,100/year with an expected On Target Earnings (OTE) between $169,500 - $188,300/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching  Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work® ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty. Braze is proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore. In 2025, we were recognized as one of Built In’s Best Places to Work. In 2024, we were included in U.S. News & World Report’s Best Companies to Work For (Top 10%) and recognized in Great Place to Work’s Fortune Best Medium Workplaces, Fortune Best Workplaces in Technology, Fortune Best Workplaces for Parents, and Fortune Best Workplaces for Women. Additionally, we were featured in Great Place to Work UK’s Best Workplaces, Best Workplaces in Europe, Best Workplaces for Development, Best Workplaces for Wellbeing, Best Workplaces for Women, and Best Workplaces in Technology. You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, Singapore, São Paulo, Seoul, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you . We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you. Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

The Trade Desk is a global technology company with a mission to create a better, more open internet for everyone through principled, intelligent advertising. Handling over 1 trillion queries per day, our platform operates at an unprecedented scale. We have also built something even stronger and more valuable: an award-winning culture based on trust, ownership, empathy, and collaboration. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day. Do you have a passion for solving hard problems at scale? Are you eager to join a dynamic, globally- connected team where your contributions will make a meaningful difference in building a better media ecosystem? Come and see why Fortune magazine consistently ranks The Trade Desk among the best small- to medium-sized workplaces globally. We are looking to hire a  Platform Support Analyst I  who will work in collaboration with our Biz Teams to ensure top notch application support. We’re looking for someone who is enthusiastic about new technology, has not only the existing technical skills to be successful but also the acumen to learn even more; you’ll never run out of things to learn here. You’re a star communicator, customer focused, and love solving technical problems. There is plenty of room for advancement in this role within the department or otherwise within our company. What You'll Do: Support for application issues; ensuring that incidents within our platform or tools are addressed within established SLAs Responsible for owning incidents, including escalating to other technical teams Multi-task, manage, and resolve transactional application support requests Problem-solving and troubleshooting various technical issues related to the Trade Desk's Trading Platform Application. Executing Stored Procedures and querying our database using SQL Maintain the company’s ticketing system; answer, troubleshoot, and resolve various technical issues related to The Trade Desk’s trading platform Take initiative on tickets that can be completed without Development Team assistance Contribute to the company’s Knowledge Base by the creation of new Articles and updating existing ones QA Testing and Validation Coordinate in-depth training on support-related tools and processes Light on-call/after-hours support Who You Are: Bachelor’s Degree from a four-year university or relevant substitute experience 4+ years relevant work experience as a technical support representative in a small or medium sized business Advance troubleshooting and problem-solving capabilities, along with an ability to collaborate cross-functionally in a fast-paced start-up environment Mid-level to advanced experience with Programming languages (HTML, Java, JavaScript ,Vast .XML) is a plus. Experience handling complex datasets, identifying trends within the data, and performing comparisons between multiple data sources. Mid-level to advanced experience with databases, SQL, API's - Able to create queries to retrieve records, aggregate data from a variety of data sources, and an understanding of the underlying data structures. Mid-level to advanced knowledge of Excel and MS Office, including pivot tables, chart-making, and manipulation of large data sets is a plus. Proficient knowledge of RTB, DSPs, ad exchanges, aggregators, ad servers, and other optimization platforms is a plus Will be required to routinely or customarily troubleshoot items related to the platform that require independent judgement, decision-making, and unique approaches No previous online advertising experience required, but those with experience in online advertising or technology are encouraged to apply Effective time management skills – ability to prioritize and meet deadlines Outstanding written and verbal communication skills, including an ability to explain complex subjects to a non-technical audience. #LI-LM2 The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.     CO, CA, IL, NY, WA, and Washington DC residents only: In accordance with CO, CA, IL, NY, WA, and Washington DC law, the range provided is The Trade Desk's reasonable estimate of the base compensation for this role. The actual amount may differ based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location. All employees may be eligible to become The Trade Desk shareholders through eligibility for stock-based compensation grants, which are awarded to employees based on company and individual performance. The Trade Desk also offers other compensation depending on the role such as sales-based incentives and commissions. Plus, expected benefits for this role include comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents, retirement benefits such as a 401k plan and company match, short and long-term disability coverage, basic life insurance, well-being benefits, reimbursement for certain tuition expenses, parental leave, sick time of 1 hour per 30 hours worked, vacation time for full-time employees up to 120 hours thru the first year and 160 hours thereafter, and around 13 paid holidays per year.  Employees can also purchase The Trade Desk stock at a discount through The Trade Desk’s Employee Stock Purchase Plan.  The Trade Desk also offers a competitive benefits package. Click here to learn more. Note: Interns are not eligible for variable incentive awards such as stock-based compensation, retirement plan, vacation, tuition reimbursement or parental leave At the Trade Desk, Base Salary is one part of our competitive total compensation and benefits package and is determined using a salary range. The base salary range for this role is $48,200 — $88,300 USD As an Equal Opportunity Employer, The Trade Desk is committed to making our job application process accessible to everyone and to providing reasonable accommodations for applicants with disabilities. If you have a disability or medical condition and require an accommodation for any part of the application or hiring process, please contact us at   accommodations@thetradedesk.com You can also contact us using the same email address if you have a disability and need assistance to access our Company website.   When contacting us, please provide your contact information and specify the nature of your accessibility issue.  

The Trade Desk is a global technology company with a mission to create a better, more open internet for everyone through principled, intelligent advertising. Handling over 1 trillion queries per day, our platform operates at an unprecedented scale. We have also built something even stronger and more valuable: an award-winning culture based on trust, ownership, empathy, and collaboration. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day. Do you have a passion for solving hard problems at scale? Are you eager to join a dynamic, globally- connected team where your contributions will make a meaningful difference in building a better media ecosystem? Come and see why Fortune magazine consistently ranks The Trade Desk among the best small- to medium-sized workplaces globally. We are looking to hire a  Platform Support Analyst I  who will work in collaboration with our Biz Teams to ensure top notch application support. We’re looking for someone who is enthusiastic about new technology, has not only the existing technical skills to be successful but also the acumen to learn even more; you’ll never run out of things to learn here. You’re a star communicator, customer focused, and love solving technical problems. There is plenty of room for advancement in this role within the department or otherwise within our company. What You'll Do: Support for application issues; ensuring that incidents within our platform or tools are addressed within established SLAs Responsible for owning incidents, including escalating to other technical teams Multi-task, manage, and resolve transactional application support requests Problem-solving and troubleshooting various technical issues related to the Trade Desk's Trading Platform Application. Executing Stored Procedures and querying our database using SQL Maintain the company’s ticketing system; answer, troubleshoot, and resolve various technical issues related to The Trade Desk’s trading platform Take initiative on tickets that can be completed without Development Team assistance Contribute to the company’s Knowledge Base by the creation of new Articles and updating existing ones QA Testing and Validation Coordinate in-depth training on support-related tools and processes Light on-call/after-hours support Who You Are: Bachelor’s Degree from a four-year university or relevant substitute experience 4+ years relevant work experience as a technical support representative in a small or medium sized business Advance troubleshooting and problem-solving capabilities, along with an ability to collaborate cross-functionally in a fast-paced start-up environment Mid-level to advanced experience with Programming languages (HTML, Java, JavaScript ,Vast .XML) is a plus. Experience handling complex datasets, identifying trends within the data, and performing comparisons between multiple data sources. Mid-level to advanced experience with databases, SQL, API's - Able to create queries to retrieve records, aggregate data from a variety of data sources, and an understanding of the underlying data structures. Mid-level to advanced knowledge of Excel and MS Office, including pivot tables, chart-making, and manipulation of large data sets is a plus. Proficient knowledge of RTB, DSPs, ad exchanges, aggregators, ad servers, and other optimization platforms is a plus Will be required to routinely or customarily troubleshoot items related to the platform that require independent judgement, decision-making, and unique approaches No previous online advertising experience required, but those with experience in online advertising or technology are encouraged to apply Effective time management skills – ability to prioritize and meet deadlines Outstanding written and verbal communication skills, including an ability to explain complex subjects to a non-technical audience. #LI-LM2 The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.   CO, CA, IL, NY, WA, and Washington DC residents only: In accordance with CO, CA, IL, NY, WA, and Washington DC law, the range provided is The Trade Desk's reasonable estimate of the base compensation for this role. The actual amount may differ based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location. All employees may be eligible to become The Trade Desk shareholders through eligibility for stock-based compensation grants, which are awarded to employees based on company and individual performance. The Trade Desk also offers other compensation depending on the role such as sales-based incentives and commissions. Plus, expected benefits for this role include comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents, retirement benefits such as a 401k plan and company match, short and long-term disability coverage, basic life insurance, well-being benefits, reimbursement for certain tuition expenses, parental leave, sick time of 1 hour per 30 hours worked, vacation time for full-time employees up to 120 hours thru the first year and 160 hours thereafter, and around 13 paid holidays per year.  Employees can also purchase The Trade Desk stock at a discount through The Trade Desk’s Employee Stock Purchase Plan.  The Trade Desk also offers a competitive benefits package. Click here to learn more. Note: Interns are not eligible for variable incentive awards such as stock-based compensation, retirement plan, vacation, tuition reimbursement or parental leave At the Trade Desk, Base Salary is one part of our competitive total compensation and benefits package and is determined using a salary range. The base salary range for this role is $48,200 — $88,300 USD As an Equal Opportunity Employer, The Trade Desk is committed to making our job application process accessible to everyone and to providing reasonable accommodations for applicants with disabilities. If you have a disability or medical condition and require an accommodation for any part of the application or hiring process, please contact us at   accommodations@thetradedesk.com You can also contact us using the same email address if you have a disability and need assistance to access our Company website.   When contacting us, please provide your contact information and specify the nature of your accessibility issue.