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Work From Home - Client Support Manager-logo
Work From Home - Client Support Manager
Global Elite TexasRedmond, Washington
Step into our legacy of serving working class families since 1951, providing life, accident, and supplemental health products to safeguard members of labor unions, credit unions, associations, and their beloved families. We are seeking representatives who can forge long-term relationships with clients, meeting them where they feel most comfortable: their homes, through the convenience of Zoom Virtual Calls. About us: • Proud Parent Company: Globe Life • Remarkable growth of over 20% last year, even during the pandemic, solidifying our status as an essential business. • Work Location: US/Canada Suggested Qualifications: • Exhibit excellent communication skills, ensuring clear and effective client interactions. • Possess basic computer knowledge, allowing for seamless virtual engagement. • Showcase a strong work ethic, committing to delivering exceptional service. • Radiate an outgoing, fun, and energetic personality, leaving a positive and lasting impression. • Demonstrate exceptional time management skills, ensuring productive and efficient work. • Prior experience in leadership management is valued, offering opportunities for growth and advancement. Benefits: • Embrace the freedom of 100% remote work, allowing you to work from the comfort of your own home. • Enjoy the peace of mind that comes with weekly pay, based on a suggested schedule designed for success. • Unlock bonus structured contracts, recognizing your exceptional performance. • Prioritize your well-being with health insurance reimbursement, ensuring you’re taken care of. • Secure your future with comprehensive life insurance coverage. • Delight in the flexibility of a personalized schedule, accommodating your individual needs. • Plan for retirement with confidence, as we offer a robust retirement plan. • Benefit from renewals, further rewarding your long-term commitment. All interviews will be conducted via Zoom, ensuring your safety and convenience. Join us in our commitment to protecting families and become part of our enduring legacy. Submit your application today and embark on a rewarding work-from-home opportunity!

Posted 5 days ago

Direct Support Professional-logo
Direct Support Professional
Emory Valley CenterOak Ridge, Tennessee
Description Direct Support Professional Pay: $15.25 – $25.50 per hour (depending on shift and experience) Benefits: Vision, Dental, Medical, Paid Time Off (PTO), Retirement Plan, and more! About Emory Valley Center: Located in Oak Ridge, TN, Emory Valley Center is a nonprofit organization dedicated to improving the lives of individuals with intellectual and developmental disabilities (IDD) and co-occurring mental health conditions. Since 1955, we've been committed to promoting independence, dignity, and inclusion through compassionate, client-centered services. We offer a collaborative work environment focused on professional growth and the opportunity to make a meaningful impact. Join our team and help empower individuals to live fulfilling, integrated lives. Direct Support Professional Responsibilities: Assist with daily living tasks (e.g., cooking, dressing, grooming) Support community involvement and relationship-building Monitor and report on individuals’ physical and emotional well-being Administer medications and follow medical guidelines Maintain a safe, clean environment Implement behavior support plans and encourage positive behaviors Maintain accurate documentation and share updates with the care team Promote independence through guidance and problem-solving Perform additional duties as needed based on the day and environment Requirements Strong judgment and ability to remain calm under pressure Compassionate approach to personal care Comfortable interacting with diverse individuals Basic computer and administrative skills Adaptability and strong problem-solving in dynamic settings Ability to de-escalate behavioral situations Available Shifts: Full-Time Day: Sunday–Wednesday or Wednesday–Saturday Full-Time Night: Sunday–Wednesday or Wednesday–Saturday Part-Time: Varies based on current openings Pay (Based on Shift and Experience): Weekdays: $15.25 – $17.00 per hour Weekends: $22.88 – $25.50 per hour Benefits Health, Vision, and Dental Insurance 403(b) Retirement Plan Paid Time Off Life Insurance Employee Assistance Program Referral Program Gym Membership and more! If you're interested in applying for a Direct Support Professional role or learning more about Emory Valley Center , please apply via the provided links or contact Connor Mitchell at connor.mitchell@evcmail.org Emory Valley is an equal opportunity employer. It is the policy of the Center to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Posted 1 week ago

Dynamic PC Support Techician-logo
Dynamic PC Support Techician
Worldwide TechServices OpenOmaha, Nebraska
Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver’s License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Posted 30+ days ago

Technical Support Representative 1-logo
Technical Support Representative 1
Nice North AmericaCarlsbad, California
Embrace a career with purpose at Nice North America, a subsidiary of Nice S.p.A., an Italian multinational leader in Home and Building Automation. Guided by our vision of creating A World Without Barriers, we develop cutting-edge solutions for smart home control, security, door and gate automation, access control, and more to achieve our mission of Simplifying Everyday Movements. Headquartered in Carlsbad, CA, with several R&D and manufacturing centers and offices throughout the region, Nice is committed to innovation that enhances everyday life. Our team thrives in an environment that fosters continuous learning and professional growth where you’ll collaborate with talented and dynamic individuals every day to create groundbreaking solutions. And, as a global leader, we offer award-winning sales and marketing programs, technical support, and CEU training to the industry’s top partners. Our commitment extends beyond technology development; we also proudly support the Gary Sinise Foundation R.I.S.E. program, helping wounded veterans and their families through specially adapted smart homes. A philanthropic endeavor that truly embodies our corporate mission. Summary: Reporting to the technical support manager/supervisor, the Technical Support Representative 1 will provide post-sales support to the customers via phone or email interactions. This is a customer facing position and requires excellent verbal communication skills. A positive and optimistic approach to helping our customers solve problems is essential to providing a good customer experience. Working closely with the rest of the Technical Support team, the Engineering and Quality groups. This position provides valuable information on customer product usage to the organization for continuous improvement activities. This opening is in support of our new and existing products and their capability to network with our customers’ systems. Specifically, the Linear Branded commercial gate, Garage Door and wireless Radio product lines. MUST HAVE EXPERIENCE OR FAMILIARALITY WITH GATE INSTALLATION, GATE ARMS, AND RELATED COMPONENTS. Location: Fully onsite in Carlsbad, CA Schedule : Monday-Friday, 7:00 AM to 3:30 PM PST Hourly range: $22.00 to $27.00 USD, depending on experience Primary Responsibilities: Provides advanced technical support and assistance to customers via email, phone, and/or other remote methods. Addresses and respond to customer inquiries on organization products and services, including installation, operations functions, troubleshooting and maintenance. Provides customers with preventive maintenance and configuration recommendations to improve product usability and performance. Documents customer interactions, including details of inquiries, complaints, comments and actions taken in CRM. Review and provide feedback to the technical writing staff for new product documentation. Note customer issues with the potential for product improvements and providing that information to the Engineering team. Provide input to the RMA team on returns when special testing is required. Perform any other related duties as required or assigned. Qualifications: Minimum 2-year degree preferred. 1 or more years technical support experience preferred. Experience with support of networked equipment and commercial gate operators Spanish language capability desired. Knowledge, Skills, and Abilities: Knowledge of and ability to troubleshoot networked devices and Gate Operators Experience with Commercial gate operators and/or hydraulics a Plus High customer service orientation. Self-directed with the ability to prioritize workload. Ability to quickly learn the various products, their faults and corrections. Demonstrate effective telephone communication skills. Well-developed communication and analytical skills. Possess the ability to read and interpret blueprints and technical specifications. Electrical circuit (Low and High voltage) understanding. Ability to use and instruct on the use of electrical diagnostic tools. (I.E. Voltmeter/Ohm meter) Possess an aptitude for mathematical concepts and the ability to read and interpret specification sheets. Demonstrate attention to detail. Proficiency with Microsoft Office tools. Excellent organizational skills. Positive attitude, self-motivated and eager to succeed. Physical Requirements: Essential functions of this job require the following minimal physical demands. Reasonable accommodations may be made to enable the individuals with disabilities to perform the essential functions. Required to sit, talk, or hear; frequently required to use hands to grip or feel; and occasionally required to stand, walk, reach with hands and arms, stoop, kneel, crouch, or crawl. Vision and depth perception suitable for use of utilizing a computer, printer, phone, and keyboard. Manual dexterity suitable for use of utilizing a computer. Sufficient personal mobility and physical reflexes which permits the employee to work in an office setting. Ability to walk and/or climb 5% of the time comfortably, with or without reasonable accommodation. Ability to sit at a computer for 90% of the time comfortably, with or without reasonable accommodation. Light to moderate lifting. Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be comfortable working in an office environment to include moderate noise levels. The working area is primarily in an open office setting with reasonable lighting and controlled temperatures . ================================================================================================== As thinkers and creators, we look at the world with an open mind, engaging with the possibilities and broadening our perspective in an inclusive way. Disclaimer: The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job. Job incumbents are expected to perform other duties necessary for the effective operation of the position, department, or the business.

Posted 30+ days ago

Direct Support Professional-logo
Direct Support Professional
EugeneDexter, Oregon
Job Summary We are looking for a reliable, compassionate, and caring Direct Support Professional (DSP) to join the Almost Family - Willamette Valley team. This role is a full-time job opportunity located in the Dexter with a pay range of $20 to $22 per hour, paid biweekly. As a DSP, you will work closely with individuals who require physical, mental, and/or emotional assistance to complete ADL's (activities of daily living), develop life skills, and foster independence. This is an opportunity to make a real difference in the lives of others. Compensation & Benefits Compensation: $20 to $22 per hour, paid biweekly Benefits: Hiring Bonus Referral bonus PTO Health Insurance 24/7 On Call Assistance. No Answering Service! Flexible Schedules Paid Training Roth IRA Retirement Plan Dental insurance Flexible schedule Health insurance Paid time off Responsibilities • Provide help with activities of daily living including but not limited to: physical and emotional support, integrated healthcare recommendations and support, behavioral interventions, and communication support • Adhere to established protocols and client goals • Provide transportation for appointments and daily activities • Develop and maintain client relationships and foster positive self-esteem • Live the company mission of providing individualized care to each of our clients • Provide assistance with general housekeeping and home management • Complete and adhere to all required documentation Requirements • 18 years of age or older • 1+ years experience providing support for an I/DD individual and/or family member • Knowledge and understanding of disabilities • Ability to maintain strict confidentiality • Compassionate, caring, and patient attitude • Clear criminal background check • Have a valid drivers license, active auto insurance, and a good working vehicle • Ability to work independently and as part of a team EEOC Statement Almost Family - Central Oregon is an Equal Employment Opportunity employer and provides equal employment opportunity to all qualified individuals regardless of race, color, religion, sex, age, sexual orientation, gender identity, national origin, genetic or disability status.

Posted 3 weeks ago

Community Living Support - Mobile Staff-logo
Community Living Support - Mobile Staff
RehmannTawas, Michigan
Company Summary: AuSable Valley Community Mental Health Authority provides quality prevention, education, and mental health services, in a fiscally responsible manner, in Iosco, Ogemaw, and Oscoda Counties, which are aimed at improving the health and welfare of persons served, promote greater independence, and improve the quality of life for people in these counties with developmental disabilities, mental illness or substance use disorders. SUMMARY: The goal of this position is to support individuals served with severe and persistent mental illness, serious emotional disturbance, and/or intellectual/developmental disabilities to become active and integrated citizens within their communities. Assists in fostering the highest possible quality of life for individuals in the community, by providing supports and skill building consistent with the Plan of Service to increase independent functioning and decreasing the need for treatment in more restrictive settings. This will be accomplished by helping the individual to identify their personal preferences and implementing a plan of support which honors these preferences. Staff in this position will work in cooperation with individuals, families, community members, case holders and consultants as identified through the Person Centered planning process. Persons with Lived Experience with mental illness, intellectual/developmental disabilities or substance abuse disorders are encouraged to apply. Requirements: Possession of a driver's license valid in the State of Michigan Vehicle insurance as required by Michigan Law Good driving record. AVCMH will provide group home training needed to fill these positions About Us: AuSable Valley Community Mental Health Authority has many opportunities for those looking to make a difference in the lives of our community members by providing beneficial and cost-effective services to our consumers. AVCMHA provides State funded public mental health services to Iosco, Ogemaw, and Oscoda counties in northern Michigan. Services are provided to people with an Intellectual or Developmental Disability (I/DD), a Serious Persistent Mental Illness (SPMI), and/or those who may be Seriously Emotionally Disturbed (SED). The right person will have the ability to demonstrate knowledge of, follow and utilize agency policies and procedures. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed within the organizational Job Description for this position are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Candidates must be able to work a flexible schedule and travel throughout the Board's coverage area and, at times, around different areas of the state. Possession of a driver's license valid in the State of Michigan, vehicle insurance as required by Michigan Law, and a good driving record; be a U.S. Citizen or have possession of necessary papers allowing holder to work legally within the United States. Excellent Benefit Package includes: PTO (paid time off) Accrual Program Paid Holidays BC/BS PPO Medical Benefits Health Savings Account Flex Savings Account Dental Vision Pension Plan Tuition Assistance Program Student Loan Payment Assistance Term Life Insurance Short Term Disability Insurance Long Term Disability Insurance Voluntary Life Insurance AFLAC Equal Employment Opportunity Policy: AuSable Valley Community Mental Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. https://avcmh.org /

Posted 2 weeks ago

Dynamic PC Support Techician-logo
Dynamic PC Support Techician
Worldwide TechServices OpenSalina, Kansas
Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver’s License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Posted 30+ days ago

Direct Support Caregiver with 2500 Hiring Bonus-logo
Direct Support Caregiver with 2500 Hiring Bonus
Lutheran Social Service of MinnesotaEast Grand Forks, Minnesota
Upon completion of six months of consistent employment, there is an opportunity to obtain a wage increase up to $16.50/hour. $2,500 Hiring Bonus!* As a Direct Support Caregiver at LSS you will: Find purpose with our deep and meaningful work that has a person-centered approach to care. Provide guidance and encouragement, while building purposeful relationships with your individuals. Advocate for your individuals in all aspects of their life, including community engagement and support in essential living skills. Maintain documentation, perform record keeping, and participate in periodic meetings/training according to regulations and LSS standards. What LSS offers you: All employees have access to childcare assistance, discounts on events and services, an employee assistance program, financial counselling, a wellness program, and UKG Wallet which allows you to access your payroll dollars before payday! Employees working 30+ hours a week have access to medical, dental, life, vision, 403(b) plan with a match, and other ancillary plans. Generous PTO plan that includes paid holidays and float days. Paid training during your orientation and throughout your employment. Opportunities to grow your career at LSS within our 24+ different services. A diverse workplace with an outstanding reputation for putting the persons served and employees first. An ALIVE Workplace that is Supportive, Positive, Healthy and Fun! What you offer LSS: The desire to help individuals with disabilities achieve their personal hopes and dreams through person centered care and support. No education requirements No previous experience required Basic computer skills Ability to read and write in English A valid driver's license, acceptable driving record and the ability to pass a Motor Vehicle Check. The ability to successfully pass a DHS background check. A career as a Direct Support Caregiver is great for someone with experience as a Homemaker, PCA, DSP, Resident Assistant, or anyone with a passion to help others! A career as a Direct Support Caregiver is also a great jumping off point for people looking to get into social work, nursing, healthcare, human services, psychology, and the non-profit sector. *To be eligible for a hiring bonus you must meet the following requirements: 40% FTE or greater Remain up to date on all trainings Maintain employment in good standing Work all scheduled shifts Lutheran Social Service of Minnesota is a dynamic social service organization serving children, youth and families, people with disabilities, older adults, and military veterans. Trustworthiness is a value and strength shared by our employees and recognized by the communities we serve. We offer an ALIVE Workplace (Supportive, Positive and Fun) and careers that challenge, energize, and reward employees. Consider joining us! Lutheran Social Service of Minnesota is an Equal Opportunity and Affirmative Action Employer of all people regardless of gender, race, culture, religion, ethnicity, protected veteran status and/or disability. We actively foster an environment that is free of racism, discrimination, bias, and harassment where all individuals are treated with dignity, safety, and respect.

Posted 1 week ago

Residential Support Professional/Direct Care-logo
Residential Support Professional/Direct Care
ClarvidaLewistown, Pennsylvania
Description Position at Clarvida - Pennsylvania Clarvida’s success is built on the strength of our people: individuals who bring the right skills and a deep commitment to our mission of improving lives and communities. Our employees are empowered to bring their full potential to the table, ensuring long-term success for our team and those we serve. About your Role: Mainly looking for 2nd shift (2 pm to 11 pm) staff! As a Residential Direct Support Professional, you will support adults with developmental disabilities in their home setting. Providing support to 1-4 individuals who are working toward goals that will make them live a more independent and everyday life. Providing social, emotional, and environmental supports to ensure the happiness, health, and safety of the residents, you will assist with household duties and assist/supervise residents in performing these duties to ensure that the residents and facility are clean, safe, and secure at all times. Perks of this role: Competitive pay rate $16/hour! Does the following apply to you? A high school graduate or possession of a general equivalency diploma (GED) is preferred Must be at least 18 years of age A valid Pennsylvania Driver’s license with good driving record What we offer: Full Time Employees: Paid vacation days that increase with tenure Separate sick leave that rolls over each year up to 10 Paid holidays* Medical, Dental, Vision benefit plan options DailyPay- Access to your daily earnings without waiting for payday* Training, Development and Continuing Education Credits for licensure requirements All Employees: 401K Free licensure supervision Pet Insurance Employee Assistance program Perks @ Clarvida - national discounts on shopping, travel, Verizon, and entertainment Mileage reimbursement Cellphone stipend If you're #readytowork we are #readytohire ! *benefit option varies by State/County Not the job you’re looking for? Clarvida has a variety of positions in various locations . Explore the many o pportunities with Clarvida To Learn More About Us Clarvida is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic. We encourage job seekers to be vigilant against fraudulent recruitment activities that are on the rise across the healthcare industry. Communication about legitimate Clarvida job opportunities will only come from an authorized Clarvida.com email address or a personal LinkedIn account that is associated with a Clarvida.com email address. Clarvida recruiters will never charge application fees, conduct interviews via chat rooms, or extend job offers without a thorough recruitment process.

Posted 30+ days ago

Peer Support Specialist (Part-Time)-logo
Peer Support Specialist (Part-Time)
On the Road to WellnessDerry, New Hampshire
Description On the Road to Wellness is a non-clinical, member-driven peer support organization focused on supporting adults aged 18 and older in their mental health recovery and wellness journeys. With over 37 years of experience, we are dedicated to providing a safe and inclusive environment where individuals can cultivate and maintain their own sense of wellness through the power of education, communication, and engaging activities. We believe in fostering community ties and enhancing life skills through our various programs. Our services include no cost transportation, and we operate without insurance or identification requirements, ensuring that all individuals can access our services. As we continue to grow and expand our outreach, we are seeking a conscientious and realiable Peer Support Specialist to join our team. This person will play a crucial role in ensuring a strong community of members, providing compassionate and empathtic mental health peer support. If you are passionate about mental health recovery we would love to hear from you! Responsibilities Plan and facilitate Peer Support Groups, activities, offer one-to-one support, and outreach Ability to accurately complete all required forms and reports in a timely manner Perform work duties in a manner that align with company policy, and procedures Collaborate with team members to ensure seamless communication and workflow Ability to resolve issues of conflict, complaint or incident using the priciples of peer support Attend meetings and organizational trainings as required Welcome guests, members, vendors, in a manner that supports a recovery community Ability to work with diverse populations and accept differences in perspective and values. Ability to be emotionally present and competent; recognize when you are not, seek support, and communicate this to supervisor. A commitment to confidentialty and understanding of mental health challenges Working knowledge of Peer Support Code of Ethics and SAMHSA Core Competencies Requirements Be 18 years or older and posseses a High School diploma or GED Proven experience as a group facilitator of similar experience Be physically able to perform job-related duties Ability to multitask and prioritize in a fast-paced environment Strong organizational skills and attention to detail Ability to pass a Peer Support Specialist certification course (within 1 year) Knowledge gained by lived experience with the process of recovery from trauma, serious mental illness, and/or co-occurring Substance Use Disorder (SUD) and is willing to self-identify with peers on this basis in the community. Peer support experience preferred (paid or unpaid) Benefits 12 paid holidays Paid day off for employee's birthday All required training provided by organization No cost educational advancement opportunities NH Peer Support Specialist Training Course Recovery Friendly Workplace

Posted 30+ days ago

Dynamic PC Support Techician-logo
Dynamic PC Support Techician
Worldwide TechServices OpenMontgomery, Alabama
Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver’s License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Posted 30+ days ago

Account Support Associate-logo
Account Support Associate
LexisNexis Risk Solutions CompanyBoca Raton, Florida
About the Business LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com . About our Team A lean team of super-smart, super-hard working, local and Hybrid colleagues who collaborate closely to produce a valuable service. About the Role This role supports the Organization in achieving revenue goals, ensuring customer satisfaction, accurate billing, process improvement, product setup, user access, and meeting customer invoicing requirements. You will apply your business acumen, multitasking abilities, and effective communication skills across various departments within our company. Flexibility is required to accommodate overtime, including some weekends to meet end-of-month billing deadlines Hybrid candidates must be located in either Alpharetta, GA or Boca Raton, FL. Responsibilities: Interpreting contracts within projects to Provide setup and billing support for all Risk products we provide Identifying, coordinating, and implementing process and system improvements in contract setup simplification, workflow, billing/invoicing, and general back-office support Working closely in a team environment building an effective working relationship with the sales teams and internal processing teams such as MBS Accounting, Customer Accounting, Back Office, IADP, Support, Pricing, and Product Investigating and improving customer satisfaction, addressing issues such as customer billing and invoices, order processing, and account and user provisioning policies Compiling data, verify pricing, compute fees and charges contract for billing purposes Implementing all Fulfillment related requests in outlined workflow & processes Ensuring accurate completion of all received projects/requests while maintaining turnaround time to meet business requirements and required accuracy rates, ensuring needs are fulfilled Troubleshooting any billing/invoicing/account set up related inquiries Requirements: Previous experience with computer applications, such as Microsoft Word, Excel and PowerPoint, and any other related accounting software Have customer service, organizational proficiency, adept problem-solving, meticulous attention to detail, strong interpersonal skills, and excellent communication abilities are essential Must have excellent verbal and written communication skills with the ability to convey complex information clearly Have well- developed proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Possess general knowledge/ability to quickly learn the contract and pricing processes in our back-office systems. Preferred prior experience with RISK products Bilingual candidates preferred High School diploma or equivalent experience Maintain required accuracy rates to ensure fulfilling needs We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights .

Posted 4 days ago

Meetings & Project Support Associate, Global Project Management-logo
Meetings & Project Support Associate, Global Project Management
Daiichi SankyoBasking Ridge, New Jersey
Join a Legacy of Innovation 125 Years and Counting! Daiichi Sankyo Group is dedicated to the creation and supply of innovative pharmaceutical therapies to improve standards of care and address diversified, unmet medical needs of people globally by leveraging our world-class science and technology. With more than 125 years of scientific expertise and a presence in more than 20 countries, Daiichi Sankyo and its 18,000 employees around the world draw upon a rich legacy of innovation and a robust pipeline of promising new medicines to help people. In addition to a strong portfolio of medicines for cardiovascular diseases, under the Group’s 2025 Vision to become a “Global Pharma Innovator with Competitive Advantage in Oncology,” Daiichi Sankyo is primarily focused on providing novel therapies in oncology, as well as other research areas centered around rare diseases and immune disorders. Responsibilities: Supports positions from Director through Vice President, as needed, and in so doing will provide direct assistance to the project teams, committees and the department/function. Attend GPT meetings and assist in creation of drafts of presentations, meeting agendas and action items. Utilizes independent judgment and makes decisions in responding to questions related to assigned matters, processes, and procedures as applicable. Has in-depth knowledge of company policies related to assigned areas. Identify and implement projects or process improvements with general supervision, for example, more efficient ways of working within GPM&L or on a project team, enhanced collaboration tools, etc. Schedule and implement on-site/off-site & virtual meetings, (e.g., Project Team, Alliance, Ad hoc, Steering committee, Ad board, workshops, Investigator & Governance meetings). This includes, but is not limited to, the following: scheduling of meetings and logistics, creating meeting agendas, work directly with cross-function teams & Corporate IT to ensure telepresence and logistics are arranged prior to the meeting and maintained to ensure smooth conduct of the meetings. Responsible for accurate and timely processing of all business requests for project team. Support Directors through Vice President, as requested, with a strong commitment to confidentiality and handling of sensitive documents and project information. Assist with GPM&L department-initiated meetings and/or trainings (as assigned). GDP training, GPM&L Project Review Meeting, GPM&L Staff Meeting, GPM&L Records Management Training, etc. Prepare agenda and assist in management of monthly meetings. Maintain Outlook GPM&L member lists. Coordinate and attend GPM&L team building activities. Directly support GPT & GPM across all indications for designated assets. Assist in updating Project & Portfolio Management Integrator (PPMI) and project timelines. Manage, administer & maintain SharePoint site including access to GPT and CSST meeting materials and master documents. Working with outside vendors such as key opinion leaders, assist with developing contracts and scheduling meetings with KOLs in conjunction with meeting & events group. Manage the Programs & Grants Committee (PGC) approval process; establish KOL contracts and keep records in accordance with DS policies and procedures. Conduct other projects as assigned within, or by, Global Project Management & Leadership group. Qualifications: Successful candidates will be able to meet the qualifications below with or without a reasonable accommodation. Education: High School Diploma Bachelor's Degree or a related area is preferred, or equivalent years of work-related experience considered in lieu of a degree required Experience: 7 or More Years 8+ years of prior experience as a project administrator or similar role in a pharmaceutical drug development environment required Travel: Ability to travel up to 5% Daiichi Sankyo, Inc. is an equal opportunity/affirmative action employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Posted 3 weeks ago

Advanced Direct Support Professional-logo
Advanced Direct Support Professional
Keystone Service SystemsScranton, Pennsylvania
Keystone Human Services is currently seeking Advanced Direct Support Professionals to join our team of professionals in making a positive difference in the lives of our neighbors and the community. The Advanced Direct Support Professional teaches, coaches, and supports individuals with intellectual disabilities. This position acts as a role model to support and assist individuals to have “everyday lives”. This includes opportunities to meet new people, develop friendships, find and maintain employment, exercise choice, maintain activities of daily living, and accomplish personal goals. Benefits/Position Details: Part time, non-exempt position $22.00 per hour Competitive benefits package including medical, dental, vision, 401K, and more Generous paid time off program Extensive training and learning opportunities Career development and advancement Minimum Requirements: High school diploma or equivalent One year of work experience supporting individuals with challenging behaviors or dual diagnosis of intellectual disability and mental health ODP recognized DSP certification or ability to be enrolled, pursue, and obtain a certification upon hire Effective communication skills Intermediate computer skills, ability to use Microsoft Word, Excel, Outlook and learn web-based systems Valid driver’s license and access to properly insured vehicle Successful completion of pre-employment process, including Criminal History, MVR, Child Abuse and FBI clearances Keystone Human Services prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on any category protected by applicable federal, state, or local law. Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Posted 2 weeks ago

Community Support Worker-logo
Community Support Worker
Open Skies HC Company BrandAlbuquerque, New Mexico
The Community Support Worker (CSW) delivers Comprehensive Community Support Services (CCSS), a service that is focused on collaboration with the adult/family /youth to identify and address barriers that limit development of skills necessary for independent functioning in the community. CCSS also focuses on developing strengths which may aid adults, youth and family in the recovery and resiliency process. Community Support Workers coordinate and provide services and resources for adults, youth, and families as identified by the individual or family to promote recovery, rehabilitation, and resiliency. Community Support Workers address goals specifically in the following areas: independent living, learning, working, socializing, and recreation pertaining to clients’ needs, strengths, and specific impairments. The Community Support Worker also supports an adult, youth, or family in a crisis situation and provides individual interventions to develop or enhance a person’s ability to make informed and independent choices.

Posted 30+ days ago

Dynamic PC Support Techician-logo
Dynamic PC Support Techician
Worldwide TechServices OpenLongwood, Florida
Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver’s License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Posted 1 week ago

Customer Support Specialist-logo
Customer Support Specialist
Procare SolutionsDenver, Colorado
About Procare For over 30 years, Procare Solutions has been dedicated to empowering early childhood educators by providing products and services that enable them to focus on the care, safety and education of children. We recognize the responsibility that comes with nurturing and educating children, which is why our child care management solutions are designed to automate business processes, help ensure safety and compliance, communicate with families and provide educational resources and training to help teachers and children thrive. Over 40,000 satisfied customers have chosen Procare Solutions as their trusted partner in providing exceptional care for young minds. A little about the role… The Customer Support Specialist provides support and step-by-step solutions for end-user (customer) software-related questions. Support is provided by clearly communicating solutions in a user-friendly and professional manner. The person in this position must be engaging, service-oriented, and technically minded. Customer Support Specialists commit to excellence and provide the best customer experience. What You Will Do… Deliver excellent customer service and support to end-users via remote connection over the telephone for up to 80% of the workday, while using and operating automated call distribution phone software and Salesforce Service Cloud Maintain a positive, empathetic, and professional attitude toward customers at all times Interact with customers to provide and process information in response to inquiries, concerns, and requests about product usage and services Interact with customers and utilize available resources to identify customer needs and find resolutions Follow standard processes and procedures with the ability to improvise solutions as needed Redirect, identify, or escalate customer cases to appropriate resources per Company guidelines Offer alternative solutions where appropriate with the objective of retaining customer’s business Follow up and make scheduled call backs to customers where necessary Stay current with software changes/updates and participate in training as required Punctual, regular, and consistent attendance The phone lines are open from 6 am-9 pm EST (4 am-7 pm MST) and employees will be scheduled a shift within that time frame. Our Ideal Candidate Will Have… Intermediate knowledge of the Windows 10 operating system and networking Proficiency with Microsoft Office applications Professional phone etiquette Excellent communication skills, both verbal and written (typing/email) Ability to communicate technical information to non-technical audience Knowledge of customer service principles and practices Active listening skills Multi-tasking capabilities Experience with Accounting principles is preferred Previous experience with software support, networking and troubleshooting hardware is also preferred Understand the scope of support to be provided to the customer and ability to recognize when an issue needs to be escalated to Tier 2 support Establish proper courses of action to ensure that work product is completed efficiently and on time/within proper time limits Make customer’s needs a primary focus of one’s actions, developing and sustaining productive customer relationships 1+ year(s) of customer service experience CompTIA A+ certification Why Procare? Excellent comprehensive benefits packages including: medical, dental, & vision plans- choose the plan best for you HSA option with employer contributions of $50/month Vacation time, holidays, sick days, volunteer & personal days Paid Parental Leave 401K Plan with employer match and immediate vesting Employee Stock Purchase Plan Employee Discount Program Medical, Dependent Care, and Transportation FSA Plans Company paid Short and Long-Term disability and Life Insurance RTD EcoPass for all Denver employees Tuition Reimbursement up to $2,000/year and continued Professional Development Free access to our Employee Assistance Program with 24/7 live support Casual workplace environment Some meals provided Voluntary Pet Insurance Prime downtown location close to restaurants and entertainment Promote from within- excellent career paths Salary $19-$23/hour DOE Location This position is based in our Denver, CO office. We are currently in a flexible hybrid in-office/remote working model based on business needs. Candidates must be willing and able to work from our Denver, CO office a few days a week.

Posted 3 weeks ago

Direct Support Mentor-logo
Direct Support Mentor
00 RHA Health ServicesDeep Gap, North Carolina
We are hiring for: Direct Support Mentor Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! Provides support for people and/or groups of people with disabilities both in residential and day settings by performing and leading by example in carrying out Direct Support job responsibilities. Serves a mentor, trainer and coach to Direct Support Employees. Responsible for carrying out mentorship responsibilities for new Direct Support Employees to ensure thorough training and abilities. Assists with ensuring staff coverage of all three shifts as scheduled by the Residential Team Leader or as necessary due to scheduled staff not being able to work. At certain residences, the employee may be required to reside (sleep over) if he/she works a special schedule and/or work week. Assists the person(s) receiving services in identifying and communicating his or her requests and needs for services and supports. Implements services and supports to address the person’s goals and desired outcomes as identified through each person’s Person Centered Plan. Relies on knowledge, experience, and judgment to complete tasks with supervision and direction from the Residential Team Leader. Requires a high school diploma or GED and at least one year of experience working with the population served. Education- Must have a High school diploma or (GED) Experience- Prefer experience working with IDD individuals RHA is Looking for a Direct Support Mentor to Join our Team!!!! Payrate: $16.00 Responsibilities Include: Assists people supported to identify personal outcomes that best suit his or her personal interests, cultural background, and desires for the future. Assists the Interdisciplinary Team in identifying supports needed for personal outcomes to be realized. Understands and promotes the people supported’s goals, as well as personal dignity, respect, individualism and quality of life. Provides opportunities for choice, and encourages people supported to make choices, and to exercise control over themselves and their environment. Reports all incidents of people supported abuse, neglect or exploitation immediately Ensures and assists with the cleanliness of group home by completing Environmental Assessments, work orders for maintenance needs, monitoring cleanliness of company vehicles and keeping home and grounds clean. Supports people supported in eating, resting, dressing, bathing, grooming, toileting, playing, and working, according to each person’s abilities and interests. Helps people supported develop healthy personal and social habits. Prepares, assists and instructs people supported in food preparation and cleaning of residences and vocational program areas. Supports people supported in identifying and acquiring valued social roles in integrated community settings, including, but not limited to opportunities for membership in local groups, clubs, and organizations. Instructs and assists people supported using techniques and strategies designed to improve sensory motor and perceptual motor development, perception, memory, language, cognition, and social and emotional development. Works with each person receiving services to increase motivation; provides consistent reinforcement to learning, continuous assessment of level of functioning, and continuous feedback to each individual for all learning activities. Trains people supported in self-medication administration according to company policy. Requirements : Must have a High school diploma or (GED). Prefer experience working with IDD individuals. Must have a valid driver’s license (this is a condition of employment) including personal vehicle insurance coverage. Must maintain proficiency in company sponsored training and certifications and privileging as required. Maintain CPR and First Aid certification , Med Tech and NCI certifications and other core competency training that may be specified and/or required by future company regulations or service definitions of service being provided Depending on service being provided must be clinically supervised by a qualified professional according to supervision requirements as specified by licensure or certification requirements of appropriate discipline or service being provided. Must be able to demonstrate proficiency in CPR from floor level. Practicing CPR skills will require you to work on your hands and knees, bending, standing and lifting. Must meet conditions of employment by agreeing to criminal record check, pre-employment drug screening, healthcare registry check, and motor vehicle registry check. Pre-employment screening: Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities) Drug testing Education verification and other credentialing based on position requirements. Proof of employment history or references (if required) Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals. We offer the following benefits to employees: Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday! Employee perks and discount program : to help you save money! Paid Time Off (full-time employees only) Health/Insurance (full-time employees only) 401(k) retirement savings program Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees) Training: Free CPR, first aid, and job-specific training opportunities *contract/contingent workers and interns do not qualify for any of the above benefits EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center. About RHA: At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey. If you are ready to make a difference in the lives of people we serve and support apply to join the team today.

Posted 2 weeks ago

Support Lead Full Time-logo
Support Lead Full Time
Five BelowNew Caney, Texas
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! RESPONSIBILITIES Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience. Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service. Assists with the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues. Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation. Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance. Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service. Partners with the entire store leadership team in merchandising procedures and World Recovery. Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. QUALIFICATIONS High School Graduate or equivalent College experience preferred Minimum 1 years of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure ESSENTIAL JOB FUNCTIONS Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required) Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered—check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities . If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $13.00 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit F ive Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted 3 days ago

Dynamic PC Support Techician-logo
Dynamic PC Support Techician
Worldwide TechServices OpenRock Springs, Wyoming
Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver’s License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Posted 30+ days ago

Global Elite Texas logo
Work From Home - Client Support Manager
Global Elite TexasRedmond, Washington
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Job Description

Step into our legacy of serving working class families since 1951, providing life, accident, and supplemental health products to safeguard members of labor unions, credit unions, associations, and their beloved families. We are seeking representatives who can forge long-term relationships with clients, meeting them where they feel most comfortable: their homes, through the convenience of Zoom Virtual Calls.

About us:
• Proud Parent Company: Globe Life
• Remarkable growth of over 20% last year, even during the pandemic, solidifying our status as an essential business.
• Work Location: US/Canada

Suggested Qualifications:
• Exhibit excellent communication skills, ensuring clear and effective client interactions.
• Possess basic computer knowledge, allowing for seamless virtual engagement.
• Showcase a strong work ethic, committing to delivering exceptional service.
• Radiate an outgoing, fun, and energetic personality, leaving a positive and lasting impression.
• Demonstrate exceptional time management skills, ensuring productive and efficient work.
• Prior experience in leadership management is valued, offering opportunities for growth and advancement.

Benefits:
• Embrace the freedom of 100% remote work, allowing you to work from the comfort of your own home.
• Enjoy the peace of mind that comes with weekly pay, based on a suggested schedule designed for success.
• Unlock bonus structured contracts, recognizing your exceptional performance.
• Prioritize your well-being with health insurance reimbursement, ensuring you’re taken care of.
• Secure your future with comprehensive life insurance coverage.
• Delight in the flexibility of a personalized schedule, accommodating your individual needs.
• Plan for retirement with confidence, as we offer a robust retirement plan.
• Benefit from renewals, further rewarding your long-term commitment.

All interviews will be conducted via Zoom, ensuring your safety and convenience. Join us in our commitment to protecting families and become part of our enduring legacy. Submit your application today and embark on a rewarding work-from-home opportunity!