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Cox Enterprises logo
Cox EnterprisesRiverside, CA
Company Cox Automotive- USA Job Family Group Vehicle Operations Job Profile Vehicle Operations Support Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $19.38 - $29.09/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Job Description If working closely with clients AND cars sounds like your jam, then tune in - we may be playing your song. Of course, we don't JUST mean cars - we mean all vehicles, and we don't mean just ANY client, we mean the accounts that make up Manheim's portfolio of amazing customers. You may know Manheim as part of the Cox family of businesses. If Client Service Coordinator sounds like your kind of adventure, then keep reading…Manheim may be a great home for you. What You'll Do Like we said, clients AND vehicles are two things you'll be very comfortable with in this role. It's a varied, exciting job with a lot of hats to wear. Try these on for size: Foremost, you'll manage account relationships, maintaining effective communications and ensuring customer requirements are met. You'll review and update condition reports, then approve and audit the vehicle repair reports. When a customer has an inquiry about a vehicle, you'll be responsive, providing quality service and doing your best to resolve problems. You'll communicate with Lot Operations and Recon departments to ensure appropriate movement of vehicles to the shops as well as timely completion of reconditioning. You'll collaborate to prepare vehicles for sale and to ensure appropriate scanning and organization. You'll review vehicles in our sale line up, locate missing vehicles, and work with account representative to ensure vehicles are ready for sale. Of course, you'll follow all safety and health procedures and model the behaviors related to such. Key Responsibilities: Become proficient in all knowledge base requirements in order to resolve clients' needs as efficiently as possible Become proficient in all platforms, systems, and tools used to maintain client records, transactions, documentation and relevant data Maintain appropriate documentation of conversations in designated system to ensure handoff continuity and client profile accuracy Manage inbound calls, emails and texts in a timely and efficient manner Identify client needs, research issue and provide solutions and/or alternatives Build sustainable relationships and engage clients by providing best-in-class service Meet and/or exceed established verification guidelines and key performance criteria Work closely with our peers and BPO partners to deliver on client SLAs Work across the organization as needed to resolve requests and correct issues/problems Contact external vendors/clients/customers to determine status updates, vehicle locations and to gather information to ensure program requirements are maintained Identify areas of process improvement Effectively communicate Perform other duties as deemed necessary by management Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer- All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Posted 30+ days ago

Robert Half International logo
Robert Half InternationalNorth Charleston, SC
JOB REQUISITION Talent Manager (Administrative & Customer Support) LOCATION SC CHARLESTON JOB DESCRIPTION Job Summary Our Talent Managers work in a team environment and have responsibility for negotiating and developing business with new and current clients. Talent Managers market our services via telephone, video and by conducting in-person meetings with hiring managers and decision-makers in administrative and customer support departments. Additional responsibilities include: recruiting, interviewing and matching highly skilled administrative and customer support professionals with clients' projects, contract assignments and contract to full-time opportunities; managing ongoing engagements to deliver outstanding customer service to both clients and candidates; providing ongoing communication and career guidance to candidates; and participating in local trade association and networking events to increase Robert Half's presence in the local business community. Qualifications: BA/BS degree preferred. 1+ years administrative or customer support experience preferred. 2+ years' experience with Business Development in a Metrics Driven environment. At least one with success in developing new business in a multi‐call, multi‐decision maker environment. Prior success marketing to and closing top level decision makers at small/medium sized businesses and cultivating mutually beneficial long term relationships. Working knowledge of current Windows Operating System, Microsoft Office Suite, and any Contact Management Application (Salesforce). Knowledge and familiarity with administrative and customer support department operations. Positive attitude and an engaging businesslike approach. Top Reasons to Work for Robert Half: EXCITING CAREER OPPORTUNITIES WITH THE INDUSTRY LEADER - For more than 75 years, our history of success and strong client relationships provide a level of stability few companies can match. PERFORMANCE = REWARD - We offer exceptional earning potential and a competitive benefits package, including a base salary and bonus pay (for talent professional positions), group health insurance benefits (medical, vision, dental), flexible spending and health savings accounts, life and accident insurance, adoption, surrogacy and fertility assistance, paid parental leave of up to 6 weeks, and short/long term disability. Robert Half provides paid time off for vacation, personal needs, and sick time. The amount of Choice Time Off (CTO) our people receive varies based on their years of service and is pro-rated based on the hours worked per week. A new hire earns up to 17 days of CTO per calendar year. Our people also receive up to 11 paid holidays per calendar year. We also offer the opportunity to contribute to our company 401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions for eligible employees. Learn more at roberthalfbenefits.com. UPWARD MOBILITY - With more than 300 locations worldwide, we provide excellent career advancement potential, both locally and beyond. TOOLS FOR SUCCESS - We provide world-class training, client relationship management tools and advanced technology to help you succeed. RESPECTED WORLDWIDE - Robert Half has appeared on FORTUNE magazine's list of "Most Admired Companies" since 1998, as well as numerous "Best Places to Work" lists around the world. OUTSTANDING CORPORATE RESPONSIBILITY - We believe in an "Ethics First" philosophy, which means we are committed to social responsibility, promoting inclusion in the workplace, and actively participating in communities where we live and work. Learn more by downloading Robert Half's Corporate Responsibility Report at roberthalf.com/about-robert-half/corporate-responsibility. Robert Half is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to HRSolutions@roberthalf.com or call 1.855.744.6947 for assistance. In your email please include the following: The specific accommodation requested to complete the employment application. The location(s) (city, state) to which you would like to apply. For positions located in San Francisco, CA: Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. For positions located in Los Angeles County, CA: Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. JOB LOCATION SC CHARLESTON

Posted 2 weeks ago

Red Robin International, Inc. logo
Red Robin International, Inc.Colorado, TX
Senior Director of Infrastructure Operations and Support Position Summary: The Senior Director of Infrastructure, Operations, and Support provides visionary leadership and strategic oversight for the enterprise's hybrid infrastructure, end-user support, systems administration, cloud environments, and network operations. The role will collaborate closely with peers, executive leadership, and stakeholders to align IT strategies with business needs. This leader is focused on enabling the needs of the business by driving operational excellence, ensuring compliance with regulatory standards, and fostering a culture of innovation, accountability, and customer-centric service as a service provider to the various functions across the organization. This leader ensures technology services are highly available, cost-effective, and scalable to support current and future organizational goals. This position provides leadership, direction, and development for IT infrastructure and support teams, while also serving as a strategic technology leader across the broader IT organization. It includes evaluating current technologies and assessing their viability to support the company's mission and future growth. Direct/Manage/Supervise/Lead Responsible for outcomes across key functional areas, including Infrastructure, Systems Administration, DevSecOps, Cloud Architecture, and Network Engineering & Administration. Collaborate with Executive Leadership to shape goals and strategic plans, advancing organizational growth and maturity Inspire and align team members by connecting their work to the organization's Vision, Mission, Values, and strategic direction Establish objectives and tactical plans within each function, ensuring integration with broader enterprise goals Foster strong partnerships with business units to ensure infrastructure initiatives directly support desired business outcomes Partner with the vCISO to prioritize vulnerability management efforts and align with enterprise security strategy Lead and manage complex, enterprise-scale projects, including those spanning multiple years and cross-functional dependencies Allocate and optimize resources-both human and financial-to meet evolving business priorities Cultivate and oversee relationships with a broad vendor ecosystem to deliver quality and value Oversee the full employee lifecycle for direct reports, including hiring, coaching, performance reviews, and compensation decisions Act as a strategic, influential leader across the IT organization, driving alignment and shared accountability Contribute to the development and execution of the IT Roadmap in partnership with peer technology leaders Demonstrate deep expertise in IT infrastructure and leadership, with the ability to guide and mentor teams effectively Oversee critical vendor contracts and ensure fulfillment of terms, service levels, and organizational needs Manage a significant operational and capital budget, ensuring efficiency, accuracy, and strategic alignment Champion governance, compliance, and regulatory alignment across technical operations Including adherence to SOX, PCI, and cybersecurity standards Infrastructure, Systems Administration, & DevSecOps Lead the Infrastructure and DevOps teams within the IT organization, overseeing the design, development, and ongoing support of modern automation frameworks, cloud services, and enterprise applications. Collaborate cross-functionally with technical and business teams to understand requirements and deliver scalable, reliable, and user-friendly solutions that improve operational effectiveness. Oversee structured and secure deployment pipelines for development, testing, and production environments. Manage teams accountable for the architecture, automation, and continuous evolution of hybrid infrastructure environments (on-prem and cloud). Ensure infrastructure systems are optimized for high performance, availability, and alignment with organizational goals and strategic direction Provide hands-on technical leadership and support in diagnosing and resolving infrastructure-related issues, while ensuring proactive monitoring and alerting is in place for maximum system uptime Lead the execution and continuous improvement of the organization's disaster recovery strategy to ensure uninterrupted delivery of services dependent on core infrastructure Cloud Architecture - Hybrid Environment Leads the strategic planning, design, deployment, and ongoing management of the organization's hybrid cloud infrastructure. Responsible for engineering and administering cloud environments that support enterprise operations, ensuring efficiency, reliability, and scalability. Drives decision-making for architecture, implementation, and continuous improvement of the cloud ecosystem. Effectively manage and optimize cloud platform costs while maximizing performance and value Embed DevSecOps principles into cloud architecture and operational workflows Ensure alignment with security frameworks by integrating appropriate controls into cloud configurations Establish and enforce cloud governance policies to ensure compliance, consistency, and operational excellence Network Engineering & Administration Leads the organization's network infrastructure, ensuring optimal performance, reliability, and scalability of all supporting systems. Maintains a resilient network capable of supporting multiple business channels, both on-premises and cloud-based, with high availability. Develops strategy and oversees the design, deployment, configuration, and ongoing maintenance of hardware, software, LAN/WAN networks, and operating systems. Ensures operational efficiency, data integrity, and security across all network and system environments. Oversees comprehensive system and network administration functions, including management of routers, firewalls, servers, endpoint devices, data backups, and disaster recovery processes. Directs application administration efforts such as user provisioning, remote access optimization, and secure access to enterprise platforms. Partners with other departments to assess needs, prioritize enhancements, and implement system upgrades. Guides the evaluation, testing, and deployment of network and system improvements. Provides strategic direction and operational leadership for all business network requests, resolving issues and aligning solutions with organizational needs End User Support Ensure rapid and reliable response to support requests in alignment with SLA expectations, maintaining operational continuity and effectiveness of restaurant-facing systems. Deploy help desk and support personnel flexibly to enable successful implementation and stabilization of key strategic and project-based initiatives. Serve as a key escalation resource for critical support incidents, coordinating resolution across internal and external stakeholders. Lead problem management and drive root cause analysis to mitigate recurring issues and reduce system downtime. Ensure Managers (direct reports) remain focused on high-priority business needs Communicate proactively with Field Operations regarding significant support concerns or disruptions Act as the primary escalation point for urgent or unresolved restaurant support challenges Oversees the Organization's Change Control Board (CCB) Strategic Planning & Execution (30%) Define strategic goals and technical vision for infrastructure, operations, and support teams. Partner with executive stakeholders to align IT strategy with organizational objectives. Drive technology roadmap development and execution for hybrid (on-prem/cloud) environments. Continuously assess emerging technologies to enhance service delivery, resilience, and scalability. Oversee enterprise architecture alignment and standardization across infrastructure and support domains. Leadership & Organizational Development (20%) Lead and develop high-performing management teams across functional areas. Build leadership bench strength through coaching, succession planning, and performance development. Direct hiring, performance evaluations, compensation decisions, and disciplinary actions for staff. Foster a collaborative, inclusive culture rooted in accountability, innovation, and service excellence. Coordinate with IT and business leadership to ensure cross-functional prioritization and delivery. Operational Oversight and Service Delivery (15%) Own enterprise-wide support functions for restaurant operations and corporate users, ensuring SLA-driven service levels and high customer satisfaction. Oversee hybrid support models including helpdesk, field support, remote assistance, and ITSM operations. Drive continuous improvement and root cause analysis for recurring incidents. Ensure uptime, availability, and performance across business-critical systems and applications. Champion change management policies and procedures to minimize disruption and maximize compliance. Cloud & Infrastructure Strategy (15%) Oversee design, deployment, and maintenance of hybrid infrastructure across on-prem and cloud. Own cloud strategy and governance, including cost optimization, automation, and security controls. Ensure DevSecOps practices and CI/CD pipelines are incorporated into infrastructure delivery. Lead infrastructure modernization initiatives, including edge security, SD-WAN, and infrastructure as code (IaC). Vendor Management & Procurement (10%) Lead vendor evaluations, RFP processes, contract negotiations, and ongoing relationship management. Ensure vendor compliance with SLAs, budgets, and regulatory requirements. Oversee hardware and software procurement and lifecycle planning. Governance, Risk, and Compliance (5%) Ensure adherence to security frameworks (SOX, PCI, Cybersecurity) and internal audit requirements. Own change control board processes and enforcement. Maintain disaster recovery and business continuity readiness across all supported environments. Budget and Financial Management (5%) Develop and manage budgets across infrastructure, support, and operational services. Align spend with business value, ensuring cost efficiency and future scalability. Minimum Experience & Education: Bachelor's degree (Preferred to be in Business Management, Computer Science, Information Systems, IT Engineering/Software) or equivalent work experience 12+ years' experience in managing teams, onsite/remote. 15+ years' relevant functional IT experience. Preferred Experience: 10+ years management, with 15+ years software/systems/network development, engineering, administration, architecture, implementation, configuration, end user support, and/or QA experience Additional Experience: Advanced experience in IT infrastructure and architecture for hardware and software Advanced experience in Windows/Linux systems administration Intimate network knowledge Intimate security knowledge Intimate experience in end-user support and ITSM methodology Mature knowledge of DevOps methodology Mature scripting knowledge Compensation Range: $157,300.00 - $216,400.00 Red Robin is an Equal Opportunity & E-Verify Employer

Posted 30+ days ago

PollEverywhere logo
PollEverywhereSan Francisco, CA
Poll Everywhere is on the lookout for a Senior Technical Support Specialist to join the Customer Support team. We are searching for a teammate who approaches technical problems with natural curiosity, possesses strong technical acumen, and embraces a growth mindset. This role is great for those who thrive on troubleshooting complex technical issues and can explain technical terms in a way that resonates with customers. Your main responsibility will involve assisting customers from F1000 companies and R1 Universities via email and inbound phone calls while collaborating with internal teams to tackle identified bugs. If you're passionate about providing excellent support, we want to hear from you! Our users tend to be leaders in their organizations and they reach out for help because they are preparing for a presentation that just can't go wrong. Sometimes they're nervous, and sometimes they're on a deadline. We're driven to honor this trust. Through inbound customer calls, emails, and occasional screen shares, our team empowers users to deliver interactive presentations that are engaging and inclusive. You will need to demonstrate a high level of technical proficiency and take ownership of end-to-end customer-facing issues, including advanced troubleshooting and root cause identification across various operating systems and product integrations. We anticipate that you will become highly knowledgeable about our product and capable of distinguishing between bugs and intended functionality while assisting customers. Your responsibilities will involve replicating reported bugs and coordinating with product or engineering teams to address them. Subsequently, you will communicate findings to customers to ensure clarity and resolution. Given the complexity and technical nature of our product, all members of our Customer Support Team hold senior positions. Poll Everywhere is a 60+ person growing B2B SaaS company on a mission to make presentations more inclusive. Our product is used in upwards of 17 billion meetings per year in F1000 and R1 Universities. We proudly believe our product changes those organizations and classrooms through the inclusion of more voices. Our platform enables presenters to create interactive questions, word clouds, discussions, and competitions that their audience can respond to using any device. Founded in 2008, we now support millions of users worldwide from educational institutions to household companies such as Google, AT&T, and Target. Key Performance Objectives Lead with empathy in all customer support interactions, fostering positive relationships, and enhancing customer satisfaction. Seamlessly switch and multi-task between email queues, phone inquiries, and the occasional chat ensuring timely and accurate resolutions that enhance customer satisfaction and operational efficiency. Demonstrate critical thinking and problem-solving skills by analyzing technical issues, identifying root causes, and delivering effective resolutions when diagnosing and resolving customer issues. Work independently with good decision-making skills as the role will require some stand-alone work time. Effectively prioritize and manage workload by determining the most important tasks, responding to emails, calls, and chats, troubleshooting reported issues, referencing documentation, and searching customer and admin account information while knowing when to escalate for prompt resolution. Daily & Monthly responsibilities Take charge of customer issues from start to finish and maintain a positive CSAT score. Maintain your Zendesk ticket queue. Work continuously to document the details of each interaction in Zendesk to easily research customer issues. Work continuously to document the details of each interaction in Zendesk to easily research customer issues and identify possible trends for product improvements. Work with both new and existing customers to resolve product and billing-related questions. Create resolutions for customers with a blend of patience, wit, and crystal-clear communication. You'll directly support customers via email tickets, incoming calls (which may require context switching), and the occasional chat. Work closely with Engineering to troubleshoot, reproduce, and escalate product-related bugs proactively. Follow debugging procedures to diagnose technical issues in web, mobile, and desktop apps. Assist Customer Success Managers (CSMs) with technical emails from customers that require support troubleshooting. Communicate effectively, both written and verbally, to ensure smooth resolution of customer issues. Work collaboratively with other technical support specialists to resolve customer questions and issues. Ability to travel within the U.S. to support customers on-site for conferences. Typically there are 2-3 events per year. Skills you need to be successful in the role 2-3 years of experience in a client-facing software support role (preferably SaaS) with an understanding of customer service, inbound customer calls, technical issue resolution, and support best practices. You have a working knowledge of Windows and macOS platforms to resolve complex issues. You're proficient in installing and troubleshooting software on these platforms. You have experience communicating and problem-solving with other departments such as engineering, design, sales, customer success, and marketing. You take initiative and are energized even when a clear path isn't laid out for you. You have a collaborative mindset and view feedback as a 2-way street. You're open to communicating needs that will set you up for success with your team and manager. Experience working in a remote environment with a distributed team spread across several time zones. Nice to have's Proficiency with Zendesk, Slack, Asana, Notion, or other comparable online support and collaboration tools. Experience using Poll Everywhere Experience working with Learning Management Systems (LMS) $60,000 - $80,000 a year A PollEvian's compensation package includes an annual base salary and a comprehensive benefits package. Our total rewards package includes medical, dental, and vision benefits - We cover 100% of your premiums for the base plan and 50% for dependents' medical enrollment. We offer PPO medical, dental, and vision plans and an HSA/FSA. Up to a $100 monthly company match to your Health Care FSA or HSA account. Our salary ranges take into account a wide range of factors that are considered in making compensation decisions including but not limited to: the breadth and number of direct years of experience for the role we are hiring for within the SaaS industry, based on our company size. All salaries at Poll Everywhere also have a geographic differential associated with the resident location at which the position may be filled. The hiring salary range for this role is $60,000 to $80,000 annually in most geographic locations across the United States. At the time of your initial call with our talent team please be ready to confirm your current residential location. Our users come from all kinds of communities, and so do PollEvians. We want to work with great people from a wide variety of backgrounds who put a lot of care and pride into their work. We're committed to providing you with opportunities to learn, and we're looking to hire people with good judgment. If you don't meet 100% of the above qualifications or check off all the boxes, you should still seriously consider applying. An important part of our interview process is understanding why this position and our mission particularly resonated with you.

Posted 30+ days ago

J logo
JVS ChicagoSkokie, IL
JCFS is looking for talented and engaging individuals to provide supports to adults with intellectual/developmental disabilities in their home and community. On Call staff are expected to work a minimum of 1 shift per month and 1 holiday per year while maintaining compliance with all required trainings. Weekend availability is a major plus! This position pays $20.00 hourly rate with increases based on proven relatable experience. Requirements: 18 years of age Valid drivers license and safe driving record HCWR entry as DSP or CNA S-TOFHLA Passing score (Literacy test) Ability to transition between Rogers Park and Glencoe areas during assigned work hours High School Diploma or equivalent Experience supporting people with disabilities Familiarity with Judaism and Jewish Orthodox community Job Category: Union Required What you'll love about us: Time off: Paid time off varies by position. Benefit eligibility begins when working full time including: Medical, dental, and vision insurance. 401(k) with base contribution and match. Additional health and wellness benefits, financial benefits, professional training, tuition reimbursement, 6 weeks paid parental leave, and much more. Compensation: $20.00 hourly rate with increases based on proven relatable experience Please visit us at http://www.jcfs.org JCFS is an Equal Opportunity Employer/Minority/Female/Disability/Veteran. JCFS provides a reasonable accommodation to those who need assistance in completing this application.

Posted 30+ days ago

P logo
Public Health Management CorporationFort Washington, PA
PHMC is proud to be a leader in public health. PHMC requires that all employees are fully vaccinated with the Covid-19 vaccine before the first day of employment. We will offer the vaccine at no cost at one of our Health Centers. This position is responsible for the instruction of educational programs and curricula for exceptional students. The Autistic Support Special Education Teacher develops and implements the Individual Education Plan (IEP) for each student and collaborates with members of the instructional team in the planning and implementation of behavioral and academic interventions and supports to ensure students receive a quality educational program. The Special Education Teacher manages the paraeducators in the classroom. The Special Education Teacher reports to the Principal. Responsibilities: Serves as case manager for student IEPs; complies with all special education regulations and timelines and conducts IEP meetings. Plans, develops, and implements individualized and group instruction and therapeutic behavior management relative to the needs of the individuals or group. Manages the data collection process and procedure for students in the classroom and as part of the case manager; collaborates with school staff on data accuracy and problem solving for improved student outcomes and progress monitoring. Complete appropriate written reports, plans, and records relative to the educational program (point sheets, behavior data plans, academic progress, and social goals progress) in a timely and professional manner. Plan and facilitate instruction with adaptations as designated in the student's IEP. Supervise and set clear expectations for paraeducator staff in their supportive role in the classroom, with the goal of ensuring best practices for all students educationally and therapeutically. Effectively manage the classroom environment, including engaging students and incorporating proactive behavior management strategies. Maintain an organized classroom that fosters structure and support conducive to learning. Fully engage in staff development trainings to continue to develop and maintain skills regarding the dynamic needs of students. Adhere to the core competencies of teacher expectations: planning and preparation, instructional delivery, content knowledge and pedagogy, and professionalism. Communicate regularly with parents or guardians. Adhere to all PHMC and Fairwold Academy policies and procedures. Performs related duties as assigned. Skills: Demonstrated ability to work with a variety of educational staff and parents to establish and maintain cooperative and effective working relationships. Excellent ability to work with students of all ages, levels, and from various cultural and ethnic backgrounds. Demonstrated knowledge of curriculum and instructional strategies for students experiencing behavior management challenges. Demonstrated knowledge of theory and principals of child growth and development with an emphasis on social-emotional development and low incidence disabilities. Demonstrated knowledge of School Wide Positive Behavior Support systems including PBIS data systems Demonstrated ability to effectively instruct, assess, and evaluate students with behavioral and social-emotional needs. Demonstrated skills with computers, data systems and electronic reports Demonstrated ability to understand and adhere to policies and procedures Demonstrated analytical and problem solving skills Excellent organizational and time management skills Excellent interpersonal skills Sufficient mobility and ability to participate in managing the safety of a child through physical or personal interventions. Performance Requirement: Manage assigned caseload of special education students: including adherence to all PA Chapter 14 Special Education regulations and timelines. Conduct IEP meetings with professionalism, accurate data and records, and respectful parent communications. Write, assess, and evaluate effective and measurable IEP academic and behavioral goals, including the condition, student name, clearly defined behavior, and performance criteria (criterion level, number, evaluation schedule or method) in the goal. Plan, develop, and implement a weekly lesson guide for assigned curricula, adhering to pacing timelines and scripted programs, providing adaptations and modifications as necessary to accommodate students' IEPs. Deliver consistent instruction that demonstrates 1) knowledge of content and pedagogy through a variety of active engagement and instructional strategies, 2) effective questioning and discussion techniques, 3) positive and constructive feedback, and 4) responsiveness to student learning and behavioral needs. Manage a safe and orderly classroom environment that demonstrates 1) purposeful and equitable learning, 2) structured routines and classroom expectations, 3) skillful organization of the physical space, and 4) positive, appropriate, and highly respectful interactions among students and staff. Manage student data, assess student learning, and monitor progress. Complete documentation, reports, summaries, and other evaluative measures of students' individual academic and social progress aligned to the instructional goals, showing evidence of adaptations as needed within dictated timelines. Manage paraeducator staff by setting clear expectations for their supportive role in the classroom, ensuring best practices for all students educationally and therapeutically. Adhere to all proactive behavioral incident management and reporting protocols, including Mandt, PBIS, and trauma-informed practices as designated by PHMC and Fairwold policy. Ensure effective management and instructional delivery of the classroom continues with thorough substitute plans and routines, and communication with the instructional team. Ensure student point sheets include positive and accurate daily feedback for parent communication. Provides support to the school community at all times to maintain an orderly school environment; provides support to students in crisis or those students demonstrating non-compliant behavior. Engage in full, active, and frequent participation in professional development events and opportunities, with the consistent application of new learning in the classroom and sharing of learning with colleagues. Engage in full, active participation in professional school events that may extend beyond the school day, including, but not limited to, Back to School Night, Parent Conferences, Academic Honors, PBIS Events. Full and active compliance with all PHMC and Fairwold academy regarding job performance and conduct standards and expectations. Other related duties and special projects as assigned. Physical Demands/Work Environment: Routine school environment. Employee may be involved in de-escalating student behaviors using mandatory approved techniques. Potential exposure to blood borne pathogens; may transport students in agency in accordance with PA Department of Education and Department of Transportation requirements and school and PHMC procedures. Ability to climb stairs and walk on uneven terrain, play yards and school grounds. Ability to move rapidly, forward, backward and laterally. Physical capacity to lift, move and position a student up to age 21 who may weigh 150 pounds or more with the assistance of other properly training personnel. Ability to independently utilize routine office equipment. Ability to independently travel outside of school hours as determined by administration. The physical demands and work environment described is representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience: Minimum of a bachelor's degree from an accredited college or university Current and valid Instructional I or Instructional II certification in Special Education N-12 issued from The Commonwealth of Pennsylvania, OR Emergency Certification for Special Education with accreditation. Employee must maintain active enrollment in an accredited Special Education program to maintain and earn certification within the designated PDE timeline. One years' experience working with a special needs population in a school setting and an understanding of emotional and behavioral disorders, mental health issues, autism, developmental delays, intellectual disabilities Salary: Commensurate with education and experience PHMC is an Equal Opportunity and E-Verify Employer.

Posted 30+ days ago

Five Below, Inc. logo
Five Below, Inc.College Station, TX
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! What does the Support Lead do? Under the leadership of the Store Manager/Leader and Customer Service Manager, assists with direction of the Front End Lead(s) (if applicable) and sales associates of the store while the Manager on Duty. The Support Lead is responsible for all key functions of the store as directed. The Support Lead is also responsible to "Wow the Customer", assist with front end operations, cash management, cleanliness, safety, and driving sales. How do they do it? As a Five Below leader, your first priority is to contribute to the success of your store. This means that you not only deliver in your role as the Support Lead, but you also model leadership behaviors and deliver as a manager on duty. As the Manager on Duty, you deliver results during your assigned time, drive key performance indicators and brand loyalty by leading through your team. The Support Lead is part of the management team that sets the tone by embracing and living the Five Below Value! These values translate into creating the coolest brand on the plant, where talented people want to grow their careers…and here is how! Wow the Customer: Put the customer first and make a difference in people's lives Unleash Passion: Check your ego at the door and do what you say you will do Hold the Penny Hostage: Treat Five Below like your own business and hire talent that will do the same Achieve the Impossible: Set the bar high for self and team and make sure to take risks Work Hard, Have Fun, Build a Career: Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts Key Attributes: Customer Service Organization Productivity Ability to multi-task Follows Direction Professionalism Trainer/Developer/Motivator Communication Sales Driver/Goal Oriented RESPONSIBILITIES: Ensures all associates and managers are Wowing the Customer through personal contact with customers Responsible for achieving CSAT score goals provided by the District Manager Responsible for leading Front End Operations Training the staff on the High Fives of Customer Service Ensures that each guest has a fast, friendly, checkout Responsible for maintaining the store cleanliness, recovery, and ready for customers at all times Responsible for opening and closing store procedures Assists with Front End Operations Responsible for performing SM duties in their absence Assists in supervising all Associates Assists in training all Associates Assists in coaching all Associates Assists in developing all Associates Reviews all corporate communications and reacts accordingly Partners with supervisors or corporate office regarding store issues Drives store sales and controls expenses Assists payroll process and ensures payroll is within budget Assists in merchandising procedures Adheres to and holds associates accountable to all Five Below's Standard Operating Procedures(SOP) Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits Authorizes register functions including post voids, returns and discounts Complies with Human Resources policies and procedures Assists in receiving and stocking procedures Unloads merchandise from trucks Checks in shipments Stages merchandise for the sales floor Packs out merchandise Assists front end and queue merchandising Assists in driving Key Metrics: Sales, ADS, CSAT Scores, and Expense Control Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time QUALIFICATIONS: High School Graduate or equivalent. College experience preferred Minimum 1 year of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $11.50 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted 5 days ago

Service Source logo
Service SourceAlexandria, VA
Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and strengthen communities. Bring Art to Life- Join Our Inclusive Arts Team! Position: Direct Support Professional Location: King Street, Old Town Alexandria Program: NEW Inclusive Arts Day Support Program Schedule: Monday-Friday | 8-hour day shifts. No evenings or weekends! Pay: $18.00/hour What You'll Do As a Direct Support Professional in our Inclusive Arts Program, you'll help adults with developmental disabilities explore their creativity and connect with the local arts community. Some of your primary job duties will include: Leading or supporting individuals in art-based classes and activities. Designing inclusive, skill-building curricula around different artistic mediums. Supporting community integration and volunteer opportunities. Why Join ServiceSource? We've been empowering adults with developmental disabilities in Northern Virginia for over 50 years-and we're just getting started! Here's what makes us a great place to grow: Great Pay- Starts at $18/hr Work-Life Balance- No nights or weekends + 3 weeks PTO + 11 paid federal holidays Career Growth- Tuition reimbursement, internal promotion opportunities, and a $500 annual wellness & personal development funds. Job Summary This position coordinates integrated community and program activities within the LTCIS programs by working with assigned staff and persons served to create a variety of diverse and inclusive community-based activities, that may be presented virtually or in-person. This position may also design curricula that will be used within the LTCIS programs to build skills and increase independence of persons served. Primary Duties Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review. Identify and schedule meaningful, integrated, inclusive community- based activities and volunteer opportunities that target a variety of settings and a range of skills. Coordinate with assigned staff to maximize the utilization of resources. Design, coordinate and implement curricula targeting skill building necessary to support independence. Gather input from persons served to create a monthly schedule of events to ensure person-centered desires, preferences, and outcomes are met. Responsible for a safe, clean, and orderly environment. Immediately report any unsafe conditions, medical concerns to the Program Manager or designee. Follow established written protocols and plans. Report any allegations of abuse, neglect, and exploitation according to ServiceSource policies and procedures. Additional Responsibilities Provide support in areas of program design, development and implementation. Assure that programs are operated according to CARF, Licensing, Medicaid Waiver and other regulatory standards. Ensure that the needs of the individual served are being met and monitor services being provided by assigned personnel. Adhere to health and safety regulations. Perform other responsibilities as assigned. Qualifications: Education, Experience, and Certification(s) Required: High school diploma or General Educational Development (GED). Preferred: Bachelor's degree in human services or other related field. Required: Minimum one (1) year of experience working with adults with developmental disabilities or in a related field. Must pass the State of Virginia Department of Behavioral Health and Developmental Services (DBHDS) fingerprinting and criminal background check. Employees who drive individuals in the community must possess a current and valid driver's license. Eligible drivers must have a good motor vehicle record (MVR). Driving requirements vary by site. If eligible to drive, must pass the online driving training within 15 days of hire. Knowledge, Skills, and Abilities Ability to relate well to people at all levels of an organization. Proficiency in Microsoft Office skills, and the ability to become familiar with corporate specific programs and software. Ability to solve practical problems and adapt to new information and guidance quickly. Excellent verbal and written communication skills. Detail-oriented and able to carry out work with the highest levels of accuracy. Ability to work independently and as part of a team. Ability to speak professionally and effectively before groups of customers or employees of the organization. Ability to write routine reports and correspondence. Ability to develop and implement professionally written plans and supporting documentation. Ability to initiate and lead age appropriate and engaging activities, social groups, etc. with the individuals within the program, virtually and in the community. Knowledge of the community and its resources. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; reach with hands and arms; and talk or hear. The employee is occasionally required to walk and sit. The employee may occasionally lift or move products and supplies, up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet to moderate. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. What We Offer - for Benefit Eligible Employees May Include: Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features: Health coverage for you and your family through Medical, Dental, and Vision plans. Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance. A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution. Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars. To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance. A generous paid time-off program in which the benefits increase based on your tenure with the company. We are an Equal Employment Opportunity Employer, making employment decisions without regard to a person's race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class. We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions. PAY TRANSPARENCY POLICY STATEMENT: The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information

Posted 1 week ago

P logo
Primrose SchoolChantilly, VA
Benefits: 401(k) Bonus based on performance Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development As a Support Teacher at The Primrose School of South Riding you will help young minds explore, discover and understand the world around them. We are seeking an experienced and enthusiastic Teacher to plan and implement an ongoing program of activities that promote the social, emotional, cognitive and physical development of each child, in accordance with the Primrose Balanced Learning approach to teaching and learning. The Primrose School of South Riding is an accredited private preschool that provides a premier educational childcare experience. We offer year-round programs for children from infant through elementary-aged school age. Primary Responsibilities: Is responsible for the overall supervision and daily class functions of a group of children. Observes all rules and regulations at Primrose School of South Riding and the local, state or national regulatory agencies pertaining to the health, safety and care of children. Implements the approved lesson plans and daily classroom schedule in accordance with the Primrose Balanced Learning curriculum and programming. Maintains an attractive, well-kept classroom that encourages children to create, explore and make decisions with confidence. Provides verbal recognition and acceptance to children while providing clear and consistent expectations for the children's behavior. Accepts responsibility for maintenance and necessary housekeeping duties of the classroom, common use areas and playgrounds. Maintains overall professional personal appearance adhering to the guidelines offered in the Primrose School of South Riding Employee Handbook Assists in other capacities that Director, or designee, determines is necessary. Desired skills and experience: Must meet basic requirements of local child care regulatory agency Previous teaching or assistant teaching position in a licensed early childhood program preferred Knowledge of the social, emotional and creative needs of young children Must be able to lift up to 35 lbs. in connection with the handling of children for the facilitation of programs, child safety, and potential emergency situations. For Infant and Young Toddler teachers, must be able to properly lift infants into and out of a crib. Each Primrose school is a privately owned and operated franchise, and the respective Franchise Owner is the employer at each school. Franchise Owners set their own wage and benefit programs, which vary among Franchise Owners. Primrose Schools and its Franchise Owners are equal opportunity employers. Positions and position titles vary by school. MLBC

Posted 30+ days ago

Vestis logo
VestisChesapeake, VA
Vestis Uniforms and Workplace Supplies provides uniforms and related products to more than 400,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, Vestis works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity. Vestis operates from over 200 locations nationwide. Overview: The Route Sales Support (RSS) Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and a successful Route Sales Support Driver must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, Route Sales Support Drivers strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times. Responsibilities/Essential Functions: Safely operate a company step van in designated area to provide products and service to a variety of clients. Verify daily preventative maintenance of vehicle and maintain proper operator documentation Manage daily route independently to ensure accurate and timely delivery of product Loads/unloads product per company policies, procedures, and guidelines Review invoices daily for complete and accurate information and make corrections as needed Meet sales goals and promotes overall route growth to enhance profitability Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Assists the sales organization with the procurement of additional new business Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers Monitor customer feedback and handle customer issues in a prompt and courteous manner Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above. Knowledge/Skills/Abilities: Must be a minimum of 21 years of age, have a valid driver's license, and excellent driving record Customer service experience with a wide variety of consistent customer contact Strong math and basic computer skills Demonstrated experience selling services/products and generating new business preferred Excellent customer service and verbal communication skills required Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns. Working Environment/Safety Requirements/Physical Requirements: Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. Fast-paced environment sometimes requiring irregular and long hours. Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching. Education: High school degree or equivalent License Requirements/ Certifications: Valid Driver's License (Not CDL), with minimal points/violations in the last three years. Location - Chesapeake, VA

Posted 5 days ago

Dexis Online logo
Dexis OnlineAberdeen Proving Ground, MD
About the Position Dexis is recruiting a highly qualified Subject Matter Expert: Biotechnology and DBPAO Support to provide technical expertise in support of the Enabling Biotechnologies (EB) team and the Defense Biological Product Assurance Office (DBPAO). The SME will contribute to critical initiatives that enhance biological detection, assay development, and strategic communications within the CBRN defense enterprise. This position is based in Aberdeen Proving Ground, MD (hybrid) and is contingent upon contract award. Secret Clearance is required. Responsibilities Provide senior-level subject matter expertise to the DBPAO and EB offices in support of advanced biological detection and assurance programs. Apply technical knowledge to support the development and review of scientific and programmatic briefings, technical reports, and communication products. Advise on assay development, implementation, and performance within the context of DBPAO mission objectives. Contribute to strategy development, capability integration, and operational readiness assessments across EB initiatives. Collaborate with interagency and defense stakeholders to ensure scientific integrity and relevance of program efforts. Qualifications 10 years of experience with CBRN-related programs. Secret Clearance Degree in the Biological Sciences Direct experience providing subject matter expertise to the DBPAO and EB. Experience in applying technical expertise to the development of communications products, such as program level briefs Experience with biological detection and the DBPAO assays. Preferred Qualifications 15 years of experience with CBRN programs. Master's Degree in a related field.

Posted 30+ days ago

AdaptHealth logo
AdaptHealthPensacola, FL
Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients' lives, please click to apply, we would love to hear from you. Respiratory Support Technician This position provides direct and indirect patient care and services in the home, office, and hospital environment in accordance with all governmental, accrediting, and organizational policies and procedures. Utilization of all available resources to ensure a customer receives the appropriate goods and services in the most efficient and patient satisfactory manner possible. Equipment included, but not limited to, are CPAP, BIPAP, Auto-titration set-ups and downloading, phototherapy, CPM, apnea monitor training and downloading, nebulizers (both high and low volume), oxygen and portability, overnight oximetry devices, conserving device tests, suction/trach and enteral. Job Duties: Develop and maintain a working knowledge of current Respiratory Programs and HME products and services offered by the company and all applicable governmental regulations. Effectively convey ideas or written processes and instructions to patients in a polite, informative, and appropriate matter. Identifies need for Pulse Ox testing to recertify or qualify O2 services per insurance regulations. Complete all company, insurance, and/or government-provided paperwork timely and entirely. Included, but not limited to; Delivery tickets, safety checklist forms, patient booklet receipts, ABNs, AMAs, equipment-specific instruction/cleaning forms, etc. Initiate, maintain and perform follow-up calls or visits with patients. Perform routine preventative maintenance checks and simple repair as required by company policy or manufacturer's guidelines. Assist with customer equipment problems during business/non-business hours and under emergency situations. Troubleshoot all equipment failures calmly and patiently. Report equipment hazards and/or product incidents as required in accordance with company policies and procedures. Retain knowledge of and consistently adhere to procedures for the use of Personal Protective Equipment (PPE), infection control, and hazardous materials handling. Assume on-call responsibilities during non-business hours in accordance with company policy. Maintain patient confidentiality and function within the guidelines of HIPAA. Perform other related duties as assigned. Competency, Skills, and Abilities: Equipment repair or maintenance skills. Strong verbal and written communication. Strong customer service skills. Ability to prioritize and manage competing priorities and tasks. Decision-making, analytical and problem-solving skills with attention to detail. Requirements Minimum Job Qualifications: High School Diploma or equivalent. Valid and unrestricted driver's license from state of residence. Construction, general manual labor, military and equipment repair, or maintenance skills would be considered related experience. AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.

Posted 30+ days ago

Blitt & Gaines P.C. logo
Blitt & Gaines P.C.Urbandale, IA
Description Job Title: Data Entry Client Support Specialist Job Summary: The client support specialist will work directly with the client manager(s) and support the team on stop light items, reporting, projects and some emails. The CS will monitor and handle daily assigned tasks. This team is to collaborate with the client manager/managers on trends and issues as well as progress. The team is trained to handle multiple key client tasks and serve as back-up support for the client services area. Essential Duties and Responsibilities: All duties and responsibilities are to be completed within the required period as outlined by the department manager and work standards. Job Duties: Stop Light Handling Manage specific client emails for status requests and updates within required periods. Work through the daily exception list from the client/Firm Process correspondence and media from the client. Requires effective interaction with employees of various departments, sub-departments, members of management, and client contacts. Escalates trending issues Back-up to client manager Daily EOD outlining accomplishments, issues, and any call-outs. Education and Experience: 1-2 years' experience in an administrative position in a legal, banking or business field. Must be well versed in Excel. OTHER: The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance the workload.

Posted 1 week ago

P logo
Primrose SchoolEllicott City, MD
As a Support Teacher at Primrose School of Ellicott City located at 3255 Corporate Ct Ellicott City, MD 21042 you will help young minds explore, discover and understand the world around them. We are seeking multiple individuals for part-time and full-time roles to support the program of activities that promote the social, emotional, cognitive and physical development of each child, in accordance with the Primrose Balanced Learning approach to teaching and learning. Primrose School of Ellicott City is an accredited private preschool that provides a premier educational childcare experience. We offer year-round programs for children from infant through elementary-aged school age. Primary Responsibilities: Is responsible for supporting the lead teacher in daily class functions of a group of children. Observes all rules and regulations at Primrose School of/at (school name) and the local, state or national regulatory agencies pertaining to the health, safety and care of children. Maintains an attractive, well-kept classroom that encourages children to create, explore and make decisions with confidence. Provides verbal recognition and acceptance to children while providing clear and consistent expectations for the children's behavior. Accepts responsibility for maintenance and necessary housekeeping duties of the classroom, common use areas and playgrounds. Desired skills and experience: No previous experience in teaching required. Knowledge of the social, emotional and creative needs of young children Must be able to lift up to 35 lbs. in connection with the handling of children for the facilitation of programs, child safety, and potential emergency situations. For Infant and Young Toddler teachers, must be able to properly lift infants into and out of a crib. Benefits: Up to 50% discount for staff children Paid holidays and paid time off Health insurance, including dental and vision Life Insurance Professional Development Assistance Each Primrose school is a privately owned and operated franchise, and the respective Franchise Owner is the employer at each school. Franchise Owners set their own wage and benefit programs, which vary among Franchise Owners. Primrose Schools and its Franchise Owners are equal opportunity employers. Positions and position titles vary by school.

Posted 30+ days ago

The Buckle logo
The BuckleCanton, OH
Summary The Store Support Teammate is responsible for fulfilling our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, this position completes a variety of sales support tasks assigned by the Store Manager. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greet Guests with a friendly, engaging attitude, and is equipped to answer questions regarding the store and its merchandise. Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs. Complete Guest transactions by operating the Point of Sale (POS) software and bagging purchases. Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Monitor and recognize security risks and thefts, and know how to prevent or handle these situations. Assist the Operations Manager and/or Visual Merchandiser in performing merchandising tasks, such as preparing displays (at heights no greater than ten feet off the ground level), organizing fixtures and shelving, completing price markdowns, and transfers. Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement. Understand and apply Buckle's Code of Ethics and all of Buckle's policies, procedures, and handbooks. Fulfill mission statement by performing job duties with a high level of Guest service while contributing to a positive team spirit. Special projects and other duties as assigned. Supervisory Responsibilities There are no supervisory responsibilities for this position. Part-time Benefits Benefits Available (after applicable waiting period): Teammate Discount Performance Bonuses Employee Assistance Program 401(k) (subject to additional requirements) Paid Sick Time (where required by state) Education and/or Experience No prior experience or training. Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50 lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center. #LI-Onsite

Posted 30+ days ago

Lockheed Martin Corporation logo
Lockheed Martin CorporationCamden, AR
Description: You will be the Administrative Assistant for our dynamic team. Our team is responsible for supporting multiple functional organizations, ensuring seamless operations and effective communication. What You Will Be Doing As the Administrative Assistant, you will provide critical support to our team, handling a wide range of administrative tasks and ensuring the smooth operation of our site. Your responsibilities will include: Administration of business travel arrangements, timekeeping, billing, and calendar/meeting invites Expense reporting and management Office supply management and coordination Telephone and email support for Site Senior Management Note-taking and record-keeping Budget execution, tracking, and reporting Why Join Us We're looking for a highly organized and collaborative individual to join our team as an Administrative Assistant. If you're a detail-oriented and multi-tasking expert with excellent communication skills, we want to hear from you. As a key member of our support team, you will have the opportunity to work with multiple functional organizations and develop your skills in a fast-paced and dynamic environment. With a strong foundation in Microsoft Office products and experience in administration, you will thrive in this role. Join our team and take your career to the next level! We are committed to supporting your work-life balance and overall well-being, offering flexible scheduling options Learn more about Lockheed Martin's comprehensive benefits package here. Further Information About This Opportunity: This position is in Camden. Discover more about our Camden, Arkansas location. MUST BE A U.S. CITIZEN - This facility requires special access and therefore all candidates must be a US Citizen Basic Qualifications: Proficient in Microsoft Office products/software (Word, PowerPoint, Excel, etc.) Experience making travel arrangements and completing expense reports Experience receiving phone calls and taking thorough messages Ability to multi-task and work effectively as an individual and in a team Great organizational skills and attention to detail This facility requires special access and therefore all candidates must be a US Citizen Desired Skills: Experience managing multiple calendars for management Experience arranging meetings, virtual meeting set-up Experience executing, tracking, and reporting of budgets. Knowledge of MS Access Knowledge of LM Systems such as MyTimecard, Expense Reporting, SAP, etc. Experience developing, performing to, and reporting of budgets Clearance Level: None Other Important Information You Should Know Expression of Interest: By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings. Ability to Work Remotely: Onsite Full-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility. Work Schedules: Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits. Schedule for this Position: 4x10 hour day, 3 days off per week Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics. The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration. At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work. With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility. If this sounds like a culture you connect with, you're invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications. Experience Level: Hourly/Non-Exempt Business Unit: MISSILES AND FIRE CONTROL Relocation Available: No Career Area: Administrative Type: Full-Time Shift: First

Posted 30+ days ago

G logo
Givaudan LtdCincinnati, OH
Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There's much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. In the USA, we develop, market and produce a wide array of solutions from our 25 most innovative sites, based across the country. Stretch your skills, create and get inspiration from passionate colleagues. Every day, your energy, your thirst for knowledge, and your creativity will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature. The EHS Engineering & Design Support Manager (Americas) will be the primary contact for EHS in capital projects, from equipment installations to new site constructions, ensuring hazards and risks are identified and controlled. Working across the Fragrance & Beauty and Taste & Wellbeing divisions, you will provide technical expertise, lead risk assessments, and ensure compliance with regional regulations and corporate standards. In addition to project support, you will contribute to EHS campaigns, cultural improvement, audits, and leadership of direct reports. Reports to: Global EHS Engineering & Design Support Manager Work Location: Americas, with travel or engagement across multiple sites in NOAM and LATAM and occasional global support You Will: Be the main EHS contact for capital projects, including plant installations and new site construction. Provide EHS expertise to project teams in the Fragrance & Beauty and Taste & Wellbeing divisions, ensuring compliance with regional regulations and company standards. Connect project teams with the Global EHS CoE and coordinate subject matter experts when needed. Lead risk identification and assessments to ensure hazards are managed. Partner with Engineering CoE and Operations to design and implement EHS solutions for fire protection, explosion prevention, exposure control, and machine safety. Support Regional EHS Directors with technical input on LFE processes and incident investigations, and HIPOs. Contribute to the development of risk analysis methodologies, technical guidelines. Share best practices and EHS solutions across projects and sites. Deliver training, education, and projects that build EHS knowledge and culture. Contribute to projects that support leadership teams. Conduct internal EHS audits. Manage direct reports and oversee budget responsibilities. Your Profile: Master's degree in Chemical Engineering, Process Engineering, or a related discipline. 7+ years of experience in a site or regional engineering role with a focus on EHS. Knowledge of North American codes and standards, including building codes, NFPA, OSHA, and EPA. Experience in plant design, equipment integrity, and facilities operation. Experience coordinating several projects at once and adapting to shifting timelines or requirements. Experience working in multicultural and versatile environments. Experience building relationships with partners and collaborating across teams. Written and verbal communication skills in English. Ideally have working language capabilities in Spanish. Compensation and Benefits The established salary range for this position is $140,000-$160,000 annually. Actual compensation will depend on individual qualifications. Medical, dental, and vision coverage and a high-matching 401(k) retirement plan. #LI-Onsite #ZR At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives. You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions. Every essence of you enriches our world. Diversity of perspectives fuels innovation and fosters deeper connections with our employees, customers, and partners. At Givaudan, we are dedicated to cultivating an inclusive environment where every individual's voice is valued and has the power to shape our world. Join us in making a difference together. Remote working: On-site At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives. You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions. Join us and Impact Your World Diversity drives innovation and creates closer connections with our employees, customers and partners. Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.

Posted 4 weeks ago

CONTACT GOVERNMENT SERVICES logo
CONTACT GOVERNMENT SERVICESChicago, IL
Legal Support Specialist Employment Type: Full-Time, Experienced - Employer will be Greenburg Traurig Department: Legal Services CGS is seeking an experienced Legal Support Specialist to provide high level administrative, clerical, and legal support for a large global law firm. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: Maintains legal files (both paper & electronic), organizes and files documents in designated order, as well as prepares, keyboards, enters, proofreads and processes legal and administrative correspondence Processes time entry, opens new matters, drafts engagement letters and audits responses, makes travel arrangements, processes reimbursement expenses, maintains calendar, collates information, writes reports, prepares agendas, reviews and prepares of billing invoices, and other administrative duties, as needed by the department Manages phone lines for supported attorneys, fields calls and conveys messages as necessary Communicates with clients and agencies Updates information and uploads documents into an immigration case management system Manages document deliveries and tracks final executed documentation Assists with overflow work and performs additional duties and responsibilities as assigned Qualifications: Bachelor's Degree or equivalent experience is preferred Minimum 5 years of experience working in an Immigration law practice strongly preferred Computer proficiency in Microsoft Office Suite applications including Word, PowerPoint, Excel and Outlook, as well as document management and other office technologies Previous experience with INSZoom is a plus Exceptional computer skills with the ability to learn new software applications quickly Ideally, you will also have Strong ability to maintain high standards, use good judgment and seek out ways to contribute and anticipate needs Strong attention to detail, organizational skills and ability to manage time effectively Excellent interpersonal skills, communication skills and the ability to collaborate well in a team Position also requires the ability to work under pressure to meet strict deadlines Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com #CJ $75,000 - $100,000 a year

Posted 30+ days ago

B logo
Blink Health Administration LLCChesterfield, MO
Company Overview: Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! Responsibilities: Receive inbound phone calls to resolve routine and new issues with patients, doctors and insurers Provide patient care to accurately support pharma programs and triage to appropriate teams when required Strive to meet and exceed structured performance targets. Document all call information and data discovery according to operating procedures Utilize Knowledge Base materials as a foundation for resolving inquiries Maintain confidentiality of patient and proprietary information Develop a working knowledge of company related security and privacy practices. Participate in continued education on product changes, new features and product launches Help improve the patient experience by sharing feedback with management to further develop the product, materials and processes Location/Hours Full time 40 hrs/week, shifts can range anytime between the hours of operations 7am- 7pm CT Rotating Saturdays as the business needs, 8am- 4pm CT Onsite: 400 South Woods mills Rd, Suite 100, Chesterfield, MO 63017 Scheduling flexibility, as your schedule may change over time according to business needs Benefits Medical, dental, and vision insurance plans that fit your needs 401(k) retirement plan Paid time off, sick time & holidays Pre-tax transit benefits and free onsite parking Requirements: High school diploma or GED required, Bachelor's degree strongly preferred Customer service or inbound call center experience required Healthcare, pharmacy or other relevant industry experience strongly preferred Strong verbal and written communication skills Sound technical skills, analytical ability, good judgment, and strong operational focus A passion for providing top-notch patient care Ability to work with peers in a team effort and cross-functionally Strong technical aptitude and ability to learn complex new software #blinkindeed Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Posted 2 weeks ago

Progress Rail Services logo
Progress Rail ServicesLa Grange, IL
Job Purpose Provide a student pursuing an undergraduate degree or in a graduate program with practical work experience to supplement an academic field of study. Position would normally be a temporary assignment to be utilized during student's vacation period. Work involves a substantial variety of administrative and technical duties with instruction from supervisor. Company Description Progress Rail stands at the intersection of legacy and innovation-driving the future of rail with a pioneering spirit. Since its founding in 1983, the company has grown to become one of the world's largest and most trusted providers of railroad products, services, and technologies. Today, Progress Rail delivers a comprehensive portfolio of cost-effective solutions to railway customers around the globe. From the rails themselves to the EMD locomotives that ride them, the company's products are in operation across more than 100 countries-powering progress and connecting communities. In 2006, Progress Rail joined Caterpillar Inc., further strengthening its ability to lead the rail industry with cutting-edge technology, unmatched expertise, and a commitment to excellence. At Progress Rail, the team is not just building the future of rail-they are making history every day. Education / Training Required: Pursuing a Bachelors Degree in Mechanical or Electrical Engineering; Minimum cumulative GPA 3.0/4.0 ('B' average); Completed at least 1 year of college courses; Satisfactory completion of classes related to on-the-job assignments. Preferred: College courses utilizing 3D CAD software. Key Job Elements Responsibility will include the development of moderately complex mechanical and structural designs for locomotive applications. Required ability to read engineering documentation and convert data into 3D designs within the Unigraphics NX software system. Responsible for developing engineering records, which includes drawings, charts, graphs and Bill of Materials. Will develop designs with input from engineers, manufacturing personnel and the service departments. Responsible for organizing workload for defined projects with the ability to provide feedback to management and develop mitigation plans in order to support Manufacturing needs. This position is to provide design experience for students who will be seeking engineering positions at Progress Rail Locomotive. Students will gain the following experience from a Central Design intern position: Training and working knowledge of the NX2 3D CAD system; Training and working knowledge of TeamCenter Engineering (CAD Data Management system); Understanding of the engineering design process; Understanding key requirements for drawing development; Exposure to applications across the entire locomotive; Education to Drafting and Engineering processes and standards. Qualifications and Experience Maintain satisfactory academic standing in college; Perform work assignments to satisfaction of assigned departments; Obtain knowledge of plant and its operations; Make efficient use of time spent on work assignments; Work cooperatively and efficiently with other personnel; Perform special short-term assignments as they pertain to work area; Occasional contact with others outside the work group; Complete assignments within a department or activity which utilize the employee's academic discipline. Essential and Physical Activities Functions Strength- This is a traditional office setting and requires the occasional lifting of weight of 30lbs; Motion- This is a traditional office setting and requires the use of a computer, keyboard and other equipment. Employee will be sitting the majority of the day with occasional walking, climbing, squatting, kneeling and driving; Vision/Hearing Requirements- Must be able to communicate with customers and coworkers and utilize all office equipment; Work Environment- Work is in office sitting and not exposed to extremes of heat and cold. The position may require some work on the manufacturing floor that could expose candidate to all environmental aspects; Emotional Demands- Employee is expected to quickly pick up tasks in a fast-paced office environment and maybe required to give presentation, speak in public and work in teams; Safety- This is not a safety sensitive position. The position will require the use of all site-specific PPE. EEO Progress Rail is an Equal Opportunity Employer, including Veterans and Individuals with Disabilities. Benefits Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance, and experience. Please note that salary is only one component of total compensation at Progress Rail. Competitive Salary 401(k) plan with up to 6% company match (no waiting period with immediate vesting) Medical/Dental/Vision/Life/Disability Insurance Supplemental Accident, Critical Care, and Hospital Insurance available along with an HDHP and HSA with seed money Flexible Spending Accounts Paid Vacation Paid Holidays Paid Time-Off (PTO) Employee Assistance Plan Education Assistance Program Employee Recognition Programs Site specific Production and Incentive Plans Site specific Step and Skill Level Wage Adjustment Plans Site Specific Relocation and Sign-on Bonus Programs Benefits eligibility varies by job position, full-time/part-time and regular/temporary status. The provisions of the plan documents control such benefits. Subject to position, eligibility, and plan guidelines. Job Category Administrative / Support / Communications

Posted 30+ days ago

Cox Enterprises logo

Vehicle Operations Support Specialist II (Manheim)

Cox EnterprisesRiverside, CA

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Job Description

Company

Cox Automotive- USA

Job Family Group

Vehicle Operations

Job Profile

Vehicle Operations Support Specialist II

Management Level

Individual Contributor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

No

Work Shift

Day

Compensation

Hourly base pay rate is $19.38 - $29.09/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

Job Description

If working closely with clients AND cars sounds like your jam, then tune in - we may be playing your song. Of course, we don't JUST mean cars - we mean all vehicles, and we don't mean just ANY client, we mean the accounts that make up Manheim's portfolio of amazing customers. You may know Manheim as part of the Cox family of businesses. If Client Service Coordinator sounds like your kind of adventure, then keep reading…Manheim may be a great home for you.

What You'll Do

Like we said, clients AND vehicles are two things you'll be very comfortable with in this role. It's a varied, exciting job with a lot of hats to wear. Try these on for size:

  • Foremost, you'll manage account relationships, maintaining effective

communications and ensuring customer requirements are met.

  • You'll review and update condition reports, then approve and audit the

vehicle repair reports.

  • When a customer has an inquiry about a vehicle, you'll be responsive,

providing quality service and doing your best to resolve problems.

  • You'll communicate with Lot Operations and Recon departments to ensure

appropriate movement of vehicles to the shops as well as timely

completion of reconditioning.

  • You'll collaborate to prepare vehicles for sale and to ensure appropriate

scanning and organization.

  • You'll review vehicles in our sale line up, locate missing vehicles, and

work with account representative to ensure vehicles are ready for sale.

  • Of course, you'll follow all safety and health procedures and model the

behaviors related to such.

Key Responsibilities:

  • Become proficient in all knowledge base requirements in order to resolve clients' needs as efficiently as possible
  • Become proficient in all platforms, systems, and tools used to maintain client records, transactions, documentation and relevant data
  • Maintain appropriate documentation of conversations in designated system to ensure handoff continuity and client profile accuracy
  • Manage inbound calls, emails and texts in a timely and efficient manner
  • Identify client needs, research issue and provide solutions and/or alternatives
  • Build sustainable relationships and engage clients by providing best-in-class service
  • Meet and/or exceed established verification guidelines and key performance criteria
  • Work closely with our peers and BPO partners to deliver on client SLAs
  • Work across the organization as needed to resolve requests and correct issues/problems
  • Contact external vendors/clients/customers to determine status updates, vehicle locations and to gather information to ensure program requirements are maintained
  • Identify areas of process improvement
  • Effectively communicate
  • Perform other duties as deemed necessary by management

Drug Testing

To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer- All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

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