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Location: Remote in CO, IA, IL, KS, MO, or WY.  Applicants  must reside in one of these states to be considered for this position. Salary Range: $45,000 - $60,000 annually depending on experience and qualifications Job Summary: Note: This is a software support role focused on Student Information Systems used in schools — NOT hardware, network admin, developer, or general IT support. Are you a former educator who enjoys working with computer software? Do you love to move fast to resolve software issues and ensure that clients have a positive experience? Do you thrive on thinking outside the box and solving problems in creative ways?  Then this position is for you! CIC is looking for Education Support Coordinators with excellent communication and people skills to support our web-based student management software for K-12 School Districts. The primary responsibility is to deliver top-tier support to our customers while quickly and accurately troubleshooting their issues. The desired candidate must be self-directed with the ability to work independently while also collaborating on issues as a team. Qualified candidates must be able to work under pressure and handle a multitude of support calls from K-12 personnel. As a key player on this team, you'll be delivering top-tier support to our clients, managing requests, troubleshooting software issues, and working closely with other CIC teams to escalate and resolve complex challenges. Key Responsibilities: • Learn CIC's products (Infinite Campus and Tableau) and act as a Support Resource for CIC's Customer Help Desk system. • Resolve an average of 10 – 15 Support Calls per day with an average response time of 35 minutes or less and an average resolution time of 35 minutes or less. • Ensure that customer support calls are handled in a timely manner and are not stagnant for more than 72 business hours. • Ensure that less than 10% of total calls are escalated to external resources. • Handle / resolve after hours support calls as necessary. **A Culture Index survey will be sent to you via email upon completion of the application** This must be completed in order to be considered for the position. CIC Team Member Benefits & Compensation: • Competitive Salary: Start your career with an impressive salary ranging from $45,000 - $60,000 / year ! Your pay reflects your skills, experience, and location, with room for growth as you progress in your role. • Work from Home: Enjoy the freedom and flexibility of remote-based employment —work from your home office where you feel most productive and comfortable! • Health & Wellness Covered: We've got your health taken care of with comprehensive medical, dental, and vision benefits , with CIC covering 75% of the monthly premiums . Stay healthy while saving money! • Retirement Planning Made Easy : Secure your future with our 401k plan—complete with company contributions to help grow your retirement fund faster. • Generous Time Off: Take time to recharge with our vacation, sick leave, and holiday benefits, designed to support your work-life balance and keep you feeling refreshed.

At Blue Collars, we redefine excellence in commercial and residential plumbing services. We foster a professional, team-oriented environment focused on collaboration, growth, and innovative problem-solving. As a  Field Support Manager , you'll play a pivotal role in supporting our technicians, driving solutions to complex challenges, and improving overall team performance. Why Blue Collars?   Commitment to Excellence: We tackle complex plumbing challenges with innovative, reliable solutions, setting the standard for quality and professionalism.   State-of-the-Art Tools and Training: We equip our team with cutting-edge tools and ongoing training for maximum efficiency and growth.   Career Growth Opportunities: As we expand along the East Coast, we offer leadership training and pathways to advancement for driven individuals.   Team-Oriented Environment: We prioritize collaboration, ensuring every team member feels supported and valued.   Work-Life Balance and Wellness Perks: Competitive pay with performance bonuses. Unlimited paid time off for a healthy work-life balance. Free gym and chiropractic memberships to support your well-being. The Role: Field Support Manager Your mission as a Field Support Manager is to lead, support, and optimize our field technicians, ensuring they deliver top-tier service while continuously improving their skills. You'll leverage highly technical problem-solving abilities and ensure that no issue is insurmountable when proper diagnostic steps are applied. You'll also foster a team-oriented environment where technicians feel supported, understood, and empowered. Key Responsibilities Technical Support and Problem Solving: Troubleshoot complex issues and assist technicians in resolving challenges they can't resolve on their own. Apply creative problem-solving techniques to ensure every issue has a solution. Source and procure parts efficiently to minimize downtime. Stay up-to-date on industry advancements to elevate service quality. Team Optimization and Training: Work closely with technicians to improve their diagnostic and problem-solving skills. Provide training, mentorship, and hands-on guidance to enhance their technical capabilities. Identify areas for improvement in performance and implement effective strategies to streamline workflows. Customer and Technician Communication: Act as the primary liaison between customers and technicians, ensuring clear and effective communication. Support the team during high-pressure situations and urgent matters, including occasional late-night or weekend availability. Leadership and Collaboration: Foster a supportive, team-oriented culture where technicians feel valued and empowered. Lead by example, demonstrating professionalism and adaptability. Develop systems and processes to enhance team efficiency and productivity. What We're Looking For A technical expert with  highly developed problem-solving skills , capable of resolving any issue through proper diagnostics. A creative thinker who can step in with innovative solutions when field technicians face challenges. A team-oriented leader who values collaboration and goes above and beyond to support and uplift others. A natural mentor who is passionate about training and developing the skills of others. A proactive, adaptable professional who thrives under pressure and embraces innovation. Job Highlights Scope:  Primarily commercial plumbing projects with some residential work. Compensation:  Competitive pay with performance bonuses. Benefits:  Full health insurance, unlimited PTO, free gym and chiropractic memberships. Growth Opportunities:  Be part of a growing team with the chance to shape its future as we expand. How to Apply If you're ready to lead, innovate, and empower a high-performing team, we want to hear from you! Submit your resume and cover letter today and join Blue Collars in setting the industry standard for plumbing excellence. Blue Collars – Building Excellence, Empowering Teams.

Are you looking for your next challenge? Are you ready to work with a performance-based small company? At Zantech, we are a dynamic Woman Owned Small Business focused on providing complex, mission-focused solutions with a proven track record of outstanding customer performance and high employee satisfaction.  We would love to talk with you regarding that next step in your career.  Come join our team! Zantech is looking for an upcoming talented System Support/ Help Desk Specialist to provide troubleshooting assistance and problem resolution for computer systems in a variety of environments including personal computers, servers, and Local Area Networks (LANs). This role involves supporting distributed PC/networking environments through installation, testing, repair, and troubleshooting for PCs linked to networks, printers, and other computer peripherals. The specialist provides technical, operational, and training support to users via telephone or on-site assistance for PC desktop hardware and software packages. Responsibilities include, but will not be limited to: Install and test personal computers, printers, and other peripherals Configure operating systems and application software programs Troubleshoot computer problems and perform hardware/software diagnostics Coordinate needed repairs and resolve computer system problems Provide help desk functions via email, phone, or in person Participate in evaluation of system configuration and software Coordinate between users and components of local area networks Maintain hands-on familiarity with network, telecommunications, and operating systems Required Experience or Knowledge of the following technologies/functions: Direct end-user support experience for applications being supported, including both telephone support and on-site assistance to users Preferred Qualifications: Software provider certifications for specific applications Prior teaching/training experience with computer applications (database, imaging, automated litigation support) Experience with DOJ office automation environments Required Security Clearance: US Citizenship and the ability to obtain and maintain an active Public Trust, per contract requirements. “ Outstanding Performance…Always!” Our corporate motto represents our commitment to build long-term relationships with both our clients and our employees by providing the highest quality service in everything we do. We strive for excellence for our clients and for each other. We embrace the opportunity to hire individuals with new talents and fresh perspectives. Zantech offers competitive compensation, strong benefits, and a vacation package, as well as a fast-paced and exciting work environment. Come join our team!

At Blue Collars, we redefine excellence in commercial and residential plumbing services. We foster a professional, team-oriented environment focused on collaboration, growth, and innovative problem-solving. As a  Field Support Manager , you'll play a pivotal role in supporting our technicians, driving solutions to complex challenges, and improving overall team performance. Why Blue Collars?   Commitment to Excellence: We tackle complex plumbing challenges with innovative, reliable solutions, setting the standard for quality and professionalism.   State-of-the-Art Tools and Training: We equip our team with cutting-edge tools and ongoing training for maximum efficiency and growth.   Career Growth Opportunities: As we expand along the East Coast, we offer leadership training and pathways to advancement for driven individuals.   Team-Oriented Environment: We prioritize collaboration, ensuring every team member feels supported and valued.   Work-Life Balance and Wellness Perks: Competitive pay with performance bonuses. Unlimited paid time off for a healthy work-life balance. Free gym and chiropractic memberships to support your well-being. The Role: Field Support Manager Your mission as a Field Support Manager is to lead, support, and optimize our field technicians, ensuring they deliver top-tier service while continuously improving their skills. You'll leverage highly technical problem-solving abilities and ensure that no issue is insurmountable when proper diagnostic steps are applied. You'll also foster a team-oriented environment where technicians feel supported, understood, and empowered. Key Responsibilities Technical Support and Problem Solving: Troubleshoot complex issues and assist technicians in resolving challenges they can't resolve on their own. Apply creative problem-solving techniques to ensure every issue has a solution. Source and procure parts efficiently to minimize downtime. Stay up-to-date on industry advancements to elevate service quality. Team Optimization and Training: Work closely with technicians to improve their diagnostic and problem-solving skills. Provide training, mentorship, and hands-on guidance to enhance their technical capabilities. Identify areas for improvement in performance and implement effective strategies to streamline workflows. Customer and Technician Communication: Act as the primary liaison between customers and technicians, ensuring clear and effective communication. Support the team during high-pressure situations and urgent matters, including occasional late-night or weekend availability. Leadership and Collaboration: Foster a supportive, team-oriented culture where technicians feel valued and empowered. Lead by example, demonstrating professionalism and adaptability. Develop systems and processes to enhance team efficiency and productivity. What We're Looking For A technical expert with  highly developed problem-solving skills , capable of resolving any issue through proper diagnostics. A creative thinker who can step in with innovative solutions when field technicians face challenges. A team-oriented leader who values collaboration and goes above and beyond to support and uplift others. A natural mentor who is passionate about training and developing the skills of others. A proactive, adaptable professional who thrives under pressure and embraces innovation. Job Highlights Scope:  Primarily commercial plumbing projects with some residential work. Compensation:  Competitive pay with performance bonuses. Benefits:  Full health insurance, unlimited PTO, free gym and chiropractic memberships. Growth Opportunities:  Be part of a growing team with the chance to shape its future as we expand. How to Apply If you're ready to lead, innovate, and empower a high-performing team, we want to hear from you! Submit your resume and cover letter today and join Blue Collars in setting the industry standard for plumbing excellence. Blue Collars – Building Excellence, Empowering Teams.

Job description We are looking for a compassionate Direct Support Professional to provide assistance in daily living and personal care services in individuals homes, and in the community, while working in accordance with an established care plan. Responsibilities Perform domestic and household tasks Transport and accompany individuals to doctor appointments, community integration, etc. Assist with individuals personal care activities Document provided services Assist individuals with mobility and physical activities Provide companionship and basic emotional or psychological support Skills Proven working experience in supported field. Familiarity with basic nutrition and personal hygiene standards Proficiency in English Caring and compassionate personality Current CPR certificate First Aid training Valid driver's license Job Types: Full-time, Part-time Pay: From $13.50 per hour Benefits: Dental insurance Flexible schedule Health insurance Vision insurance Schedule: Day shift Monday to Friday Weekends as needed Experience: Caregiving: 1 year (Preferred)

POSITION SUMMARY Manages, coordinates, implements, monitors, and controls technical support for Back Shop areas (Structure, Avionics, Interior and Structures Paint), continuous improvements through processes improvements, ensures results relating to all hangar related activities, provides leadership and operational excellence. JOB RESPONSIBILITIES  Reports to the Sr. Manager Technical Support with responsibility for technical support to include Structures, Avionics, Interiors, Engineering, Paint and Assists to development of OJT programs. Assists in Developing Support Shop related OJT programs to ensure all technicians are providing value through their enhanced skills Oversee job instruction (break-in) and job monitoring programs for all employees under Technical support responsibilities Develop programs which will sustain continuous improvement thinking and problem solving throughout all employees to ensure abnormalities and non-conformities are being identified and reported through either the P3E or CASS program. Ensures corrective actions are implemented Ensures the highest quality is being maintained through compliance with RSMQCM/SOP/ENS Communicates area objectives, company policies, and procedures to the employees. Ensures employment law, work security/safety rules, and company policy and procedures compliance. Manages productivity (effectiveness/efficacy) and the organizational results for the area. Review SOP's for accuracy within every 2 years as required by SOP 1.1 ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES Education: Desirable:  BA in Engineering (In field of Aeronautical, Mechanical or Electrical Engineering) or Relevant MRO experience Position requires min of an Airframe (A) license; prefer an A&P license. Experience: Generally 2-4 years of experience in People Management. Experience in managing technical support activities related to the company product and services. Knowledge, Skills & Abilities: Aircraft systems/structures (electric, electronic, mechanic, hydraulic, pneumatic, communication, etc.) Statistic analysis Aircraft maintenance aspects How to read and interpret drawings Statistic techniques People management (HR guidelines, tools & policies) Employment law (sexual harassment, disability, discrimination, labor laws, etc.) Business vision & competitiveness (Managing innovation, the customer service, growth, and creativity) Knowledge of Embraer Products Working Conditions / Environment / Special Requirements Ability to work in a safe professional manner adhering to all regulatory requirements including, OSHA, EPA, State and Federal regulations. Employees will be subject to the random drug and alcohol testing under FAA regulations GENERAL COMMITMENT FOR ALL EMPLOYEES Commitment to company values and complies with department norms, policies, directives, and procedures. Deep knowledge of Embraer's P3E program, along with other continuous improvement concepts and philosophies.   Honors and protects confidential and proprietary documents and information. Satisfies work schedule requirements. The job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required by the employee. Performs other duties as assigned Embraer is an equal opportunity employer.

About Blue Water Thinking Guided by our principles of value generation, continuous innovation, customer-centricity, and vested collaboration, Blue Water Thinking proudly supports our Federal clients in achieving their Agency goals. Founded by a decorated twenty-eight year Veteran of the United States Army, Blue Water Thinking understands and supports the mission of our Nation's war fighters, Veterans, their families and caretakers.  Leveraging our executive team's military experience and private and public sector consulting expertise, Blue Water Thinking takes an integrated "one-team" approach and brings to bear best-fit solutions,  thought leadership, and grit to meet our client's transformational needs. Fueled by our values of integrity, respect, professionalism, stewardship and customer service, the Blue Water Thinking team understands the power of the human connection, collaboration, humility and loyalty to one another, our clients and industry partners. Lastly, our formula for success is simple:  Build something good, take care of our people, keep our clients satisfied, nurture our work ethic and reputation, build long-lasting partnerships, enjoy what we do and give back as much as possible. Job Description: The Medical Support Assistant (MSA) will provide administrative and clerical support to the health care team at the Eastern Colorado Health Care System (ECHCS). The role involves appointment scheduling, patient coordination, and handling medical documentation in accordance with VA policies and procedures. The MSA will ensure effective and efficient patient flow within various clinics and will be expected to support both internal and external customer service initiatives. Location: Salida Telehealth Clinic - 920 Rush Drive Salida CO 81201 Key Responsibilities: Appointment Scheduling and Coordination: Perform appointment scheduling, tracking, and coordination in alignment with VHA Directive 1230 and the VA’s scheduling procedures. Coordinate patient care with community providers for services not provided by VA. Collaborate with internal providers regarding VA Community Care policies and procedures. Front Desk and Customer Service: Act as the first point of contact for patients, families, and visitors, responding to inquiries in a courteous and timely manner. Handle phone calls, schedule appointments, validate patient demographics, and maintain high standards of customer service. Electronic Medical Record (EMR) Management: Ensure proper entry and update of patient health and administrative information into CPRS and VistA systems. Process and manage health care consults through HealthShare Referral Manager (HSRM) and other VA systems. Assist with the integration of records into VA electronic systems for continuity of care. Coordination and Communication: Communicate scheduling issues and patient concerns effectively with supervisors and healthcare teams. Provide updates to the MSA supervisor on system performance, patient demographics, and community care consults. Participate in team huddles and collaborate with team members to optimize workflow. Compliance and Security: Ensure patient confidentiality and adhere to HIPAA regulations for all data and patient interactions. Maintain proper security for all electronic and physical records, in compliance with VA and HIPAA standards. Additional Duties as Assigned: Perform other administrative and customer service-related tasks as required. Complete mandatory training, including privacy, HIPAA compliance, and VA-specific systems, as well as annual compliance and remedial training. All MSA staff will undergo VA-scheduled training specific to appointment scheduling. Qualifications: High School Diploma or General Equivalency Diploma (GED) required. 6 months of customer service experience is required. Proficient in basic computer skills, including Microsoft Word, Excel, and Outlook. Ability to type at least 50 words per minute. Basic medical terminology knowledge and familiarity with VA software (VistA, CPRS, HSRM, etc.) preferred. Strong communication skills, both oral and written, with a focus on professionalism. Ability to work independently and resolve problems with minimal supervision. Attention to detail and ability to maintain accurate records. Ability to perform administrative tasks with no physical restrictions that interfere with job duties. Compliance with VA’s infection control and immunization standards (e.g., Tuberculosis, Flu, COVID-19). Eligibility: Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. Must be able to obtain and maintain the required federal public trust determination for this role. Compensation: Salary for this position is determined by various factors, including location, the candidate’s particular combination of knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The proposed salary range for this position is $20.59 - $25.29  per hour as an hourly employee, including $4.93/hr. for health and welfare. In accordance with Service Contract Act (SCA) requirements, employees will accrue one hour of paid sick leave for every 30 hours worked, up to 56 hours per year. Paid vacation is provided based on years of service: 2 weeks after 1 year of continuous service with the contractor or successor, 3 weeks after 5 years, and 4 weeks after 15 years. Length of service includes continuous employment with the present contractor or successor, regardless of location, as well as with predecessor contractors performing similar work at the same federal facility. This is a one-year contract position Our Commitment to Diversity Blue Water Thinking, LLC (BWT) is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, genetic information, or any other protected status. Applying for this Job: Resume must be submitted in word document format and must include dates in each section (experience, education, certifications...) Candidates must fill out the below form to the best of their knowledge

About Blue Water Thinking Guided by our principles of value generation, continuous innovation, customer-centricity, and vested collaboration, Blue Water Thinking proudly supports our Federal clients in achieving their Agency goals. Founded by a decorated twenty-eight year Veteran of the United States Army, Blue Water Thinking understands and supports the mission of our Nation's war fighters, Veterans, their families and caretakers.  Leveraging our executive team's military experience and private and public sector consulting expertise, Blue Water Thinking takes an integrated "one-team" approach and brings to bear best-fit solutions,  thought leadership, and grit to meet our client's transformational needs. Fueled by our values of integrity, respect, professionalism, stewardship and customer service, the Blue Water Thinking team understands the power of the human connection, collaboration, humility and loyalty to one another, our clients and industry partners. Lastly, our formula for success is simple:  Build something good, take care of our people, keep our clients satisfied, nurture our work ethic and reputation, build long-lasting partnerships, enjoy what we do and give back as much as possible. Job Description We are seeking a skilled and motivated Biomedical Equipment Technician to join our company’s dynamic team. As a Biomedical Equipment Technician, you will play a crucial role in ensuring the reliability, functionality, and safety of medical equipment at the VA. Your responsibilities will encompass a wide range of tasks including preventive and corrective maintenance, incoming inspections, medical device security, equipment installations, electrical safety inspections, addressing hazard recalls, software repairs, and working with Cerner integration. The ideal candidate should possess a strong technical background, excellent problem-solving skills, and a commitment to maintaining high standards of patient care through the proper functioning of medical equipment. Responsibilities: Perform routine preventive maintenance on a diverse range of medical equipment to ensure optimal functionality and extend equipment lifespan. Conduct corrective maintenance by diagnosing and repairing malfunctions in medical devices, adhering to manufacturer's guidelines and technical specifications. Carry out incoming inspections of new medical equipment to verify its compliance with safety standards, functionality, and accuracy. Collaborate with the IT and cybersecurity teams to implement and maintain medical device security protocols, ensuring patient data confidentiality and protection against cyber threats. Install, calibrate, and configure medical equipment, following manufacturer instructions and safety guidelines. Conduct electrical safety inspections to identify and address potential hazards associated with medical equipment operation, cords, and plugs. Monitor and address hazard and safety recalls related to medical equipment, coordinating with manufacturers and relevant departments for swift resolution. Perform software repairs and updates on medical devices to address software glitches, improve functionality, and ensure compatibility with other systems. Maintain accurate records of maintenance activities, repairs, and inspections using computerized maintenance management systems (CMMS). Provide technical support and training to medical staff on the proper operation and handling of medical equipment. Keep abreast of industry trends, advancements, and regulations related to biomedical equipment technology and integrate this knowledge into daily tasks. Collaborate with other healthcare professionals and departments to ensure seamless equipment operations and contribute to the enhancement of patient care. Experience with Cerner electronic health record (EHR) systems and integration is preferred. Location: Portland VA Medical Center Basic Qualifications: The Contractor key personnel shall meet one of the following basic qualifications, regardless of role in the services provided under this contract: Experience within a medical center and Biomedical Engineering department OR, Experience working in or with the Veterans Health Administration (VHA) OR, Understanding of VISN, VA medical center, and Biomedical Engineering department operations In addition to the basic qualifications, the Contractor key personnel shall meet the following role-specific qualifications based on the core functions and services each will be providing under this contract. Role Specific Qualifications:  A two-year associate degree or higher in an applied science or equivalent military training. Demonstrated competency to perform operational verification procedures, planned maintenance, and repair service on various medical equipment. Understanding of regulatory agencies’ requirements, industry regulatory requirements and International Standard Organization standards. Familiarity with the setup and application of test equipment. Ability to read, analyze, and interpret technical literature, schematics, and drawings. Level III Experience - A minimum of five years of hospital or healthcare experience performing medical equipment maintenance. Eligibility: Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Must be able to obtain and maintain the required federal public trust clearance for this role Must provide proof of COVID vaccination + Flu vaccination during flu season, or, as an alternative, appropriate documentation that will support either a medical or religious exemption. Compensation: Salary for this position is determined by various factors, including but not limited to, location, the candidate’s particular combination of knowledge, skills, competencies and experience, as well as contract specific affordability and organizational requirements. The proposed salary range for this position is outlined below. Salary range: $65,000 - $80,000 as a full-time employee or up to $52.40/hr. as a 1099 contractor Blue Water Thinking offers a comprehensive benefits package including health insurance (medical, dental and vision), paid time off, federal holidays, and matching 401K plan. Our Commitment to Equal Employment Opportunity. Blue Water Thinking, LLC (BWT) is committed to equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law. Applying for this Job: Resume must be submitted in word document format and must include dates in each section (experience, education, certifications...) Candidates must fill out the below form to the best of their knowledge

About Blue Water Thinking Guided by our principles of value generation, continuous innovation, customer-centricity, and vested collaboration, Blue Water Thinking proudly supports our Federal clients in achieving their Agency goals. Founded by a decorated twenty-eight year Veteran of the United States Army, Blue Water Thinking understands and supports the mission of our Nation's war fighters, Veterans, their families and caretakers.  Leveraging our executive team's military experience and private and public sector consulting expertise, Blue Water Thinking takes an integrated "one-team" approach and brings to bear best-fit solutions,  thought leadership, and grit to meet our client's transformational needs. Fueled by our values of integrity, respect, professionalism, stewardship and customer service, the Blue Water Thinking team understands the power of the human connection, collaboration, humility and loyalty to one another, our clients and industry partners. Lastly, our formula for success is simple:  Build something good, take care of our people, keep our clients satisfied, nurture our work ethic and reputation, build long-lasting partnerships, enjoy what we do and give back as much as possible. Job Description We are seeking a skilled and motivated Biomedical Equipment Technician to join our company’s dynamic team. As a Biomedical Equipment Technician, you will play a crucial role in ensuring the reliability, functionality, and safety of medical equipment at the VA. Your responsibilities will encompass a wide range of tasks including preventive and corrective maintenance, incoming inspections, medical device security, equipment installations, electrical safety inspections, addressing hazard recalls, software repairs, and working with Cerner integration. The ideal candidate should possess a strong technical background, excellent problem-solving skills, and a commitment to maintaining high standards of patient care through the proper functioning of medical equipment. Responsibilities: Perform routine preventive maintenance on a diverse range of medical equipment to ensure optimal functionality and extend equipment lifespan. Conduct corrective maintenance by diagnosing and repairing malfunctions in medical devices, adhering to manufacturer's guidelines and technical specifications. Carry out incoming inspections of new medical equipment to verify its compliance with safety standards, functionality, and accuracy. Collaborate with the IT and cybersecurity teams to implement and maintain medical device security protocols, ensuring patient data confidentiality and protection against cyber threats. Install, calibrate, and configure medical equipment, following manufacturer instructions and safety guidelines. Conduct electrical safety inspections to identify and address potential hazards associated with medical equipment operation, cords, and plugs. Monitor and address hazard and safety recalls related to medical equipment, coordinating with manufacturers and relevant departments for swift resolution. Perform software repairs and updates on medical devices to address software glitches, improve functionality, and ensure compatibility with other systems. Maintain accurate records of maintenance activities, repairs, and inspections using computerized maintenance management systems (CMMS). Provide technical support and training to medical staff on the proper operation and handling of medical equipment. Keep abreast of industry trends, advancements, and regulations related to biomedical equipment technology and integrate this knowledge into daily tasks. Collaborate with other healthcare professionals and departments to ensure seamless equipment operations and contribute to the enhancement of patient care. Experience with Cerner electronic health record (EHR) systems and integration is preferred. Location: Detroit VA Medical Center 4646 John R St, Detroit, MI 48201 Basic Qualifications The Contractor key personnel shall meet one of the following basic qualifications, regardless of role in the services provided under this contract: Experience within a medical center and Biomedical Engineering department OR, Experience working in or with the Veterans Health Administration (VHA) OR, Understanding of VISN, VA medical center, and Biomedical Engineering department operations In addition to the basic qualifications, the Contractor key personnel shall meet the following role-specific qualifications based on the core functions and services each will be providing under this contract. Role Specific Qualifications:  A two-year associate degree or higher in an applied science or equivalent military training. Demonstrated competency to perform operational verification procedures, planned maintenance, and repair service on various medical equipment. Understanding of regulatory agencies’ requirements, industry regulatory requirements and International Standard Organization standards. Familiarity with the setup and application of test equipment. Ability to read, analyze, and interpret technical literature, schematics, and drawings. Level II Experience - A minimum of three years of hospital or healthcare experience performing medical equipment maintenance. Eligibility: Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Must be able to obtain and maintain the required federal public trust clearance for this role Must provide proof of COVID vaccination + Flu vaccination during flu season, or, as an alternative, appropriate documentation that will support either a medical or religious exemption. Compensation: Salary for this position is determined by various factors, including but not limited to, location, the candidate’s particular combination of knowledge, skills, competencies and experience, as well as contract specific affordability and organizational requirements. The proposed salary range for this position is outlined below. Salary Range: $55,000 - $70,000 as a full-time employee or up to $50.67/hr. as a 1099 contractor Blue Water Thinking offers a comprehensive benefits package including health insurance (medical, dental and vision), paid time off, federal holidays, and matching 401K plan. Our Commitment to Diversity Blue Water Thinking, LLC (BWT) is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, genetic information, or any other protected status. Applying for this Job: Resume must be submitted in word document format and must include dates in each section (experience, education, certifications...) Candidates must fill out the below form to the best of their knowledge

About Blue Water Thinking Guided by our principles of value generation, continuous innovation, customer-centricity, and vested collaboration, Blue Water Thinking proudly supports our Federal clients in achieving their Agency goals. Founded by a decorated twenty-eight year Veteran of the United States Army, Blue Water Thinking understands and supports the mission of our Nation's war fighters, Veterans, their families and caretakers.  Leveraging our executive team's military experience and private and public sector consulting expertise, Blue Water Thinking takes an integrated "one-team" approach and brings to bear best-fit solutions,  thought leadership, and grit to meet our client's transformational needs. Fueled by our values of integrity, respect, professionalism, stewardship and customer service, the Blue Water Thinking team understands the power of the human connection, collaboration, humility and loyalty to one another, our clients and industry partners. Lastly, our formula for success is simple:  Build something good, take care of our people, keep our clients satisfied, nurture our work ethic and reputation, build long-lasting partnerships, enjoy what we do and give back as much as possible. Job Description: The Medical Support Assistant (MSA) will provide administrative and clerical support to the health care team at the Eastern Colorado Health Care System (ECHCS). The role involves appointment scheduling, patient coordination, and handling medical documentation in accordance with VA policies and procedures. The MSA will ensure effective and efficient patient flow within various clinics and will be expected to support both internal and external customer service initiatives. Location: Space Center Telehealth Clinic - 565 Space Center Drive Suite 130 CO Springs, CO 80915 Key Responsibilities: Appointment Scheduling and Coordination: Perform appointment scheduling, tracking, and coordination in alignment with VHA Directive 1230 and the VA’s scheduling procedures. Coordinate patient care with community providers for services not provided by VA. Collaborate with internal providers regarding VA Community Care policies and procedures. Front Desk and Customer Service: Act as the first point of contact for patients, families, and visitors, responding to inquiries in a courteous and timely manner. Handle phone calls, schedule appointments, validate patient demographics, and maintain high standards of customer service. Electronic Medical Record (EMR) Management: Ensure proper entry and update of patient health and administrative information into CPRS and VistA systems. Process and manage health care consults through HealthShare Referral Manager (HSRM) and other VA systems. Assist with the integration of records into VA electronic systems for continuity of care. Coordination and Communication: Communicate scheduling issues and patient concerns effectively with supervisors and healthcare teams. Provide updates to the MSA supervisor on system performance, patient demographics, and community care consults. Participate in team huddles and collaborate with team members to optimize workflow. Compliance and Security: Ensure patient confidentiality and adhere to HIPAA regulations for all data and patient interactions. Maintain proper security for all electronic and physical records, in compliance with VA and HIPAA standards. Additional Duties as Assigned: Perform other administrative and customer service-related tasks as required. Complete mandatory training, including privacy, HIPAA compliance, and VA-specific systems, as well as annual compliance and remedial training. All MSA staff will undergo VA-scheduled training specific to appointment scheduling. Qualifications: High School Diploma or General Equivalency Diploma (GED) required. 6 months of customer service experience is required. Proficient in basic computer skills, including Microsoft Word, Excel, and Outlook. Ability to type at least 50 words per minute. Basic medical terminology knowledge and familiarity with VA software (VistA, CPRS, HSRM, etc.) preferred. Strong communication skills, both oral and written, with a focus on professionalism. Ability to work independently and resolve problems with minimal supervision. Attention to detail and ability to maintain accurate records. Ability to perform administrative tasks with no physical restrictions that interfere with job duties. Compliance with VA’s infection control and immunization standards (e.g., Tuberculosis, Flu, COVID-19). Eligibility: Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. Must be able to obtain and maintain the required federal public trust determination for this role. Compensation: Salary for this position is determined by various factors, including location, the candidate’s particular combination of knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The proposed salary range for this position is $20.81 - $25.81  per hour as an hourly employee, including $4.93/hr. for health and welfare. In accordance with Service Contract Act (SCA) requirements, employees will accrue one hour of paid sick leave for every 30 hours worked, up to 56 hours per year. Paid vacation is provided based on years of service: 2 weeks after 1 year of continuous service with the contractor or successor, 3 weeks after 5 years, and 4 weeks after 15 years. Length of service includes continuous employment with the present contractor or successor, regardless of location, as well as with predecessor contractors performing similar work at the same federal facility. This is a one-year contract position Our Commitment to Diversity Blue Water Thinking, LLC (BWT) is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, genetic information, or any other protected status. Applying for this Job: Resume must be submitted in word document format and must include dates in each section (experience, education, certifications...) Candidates must fill out the below form to the best of their knowledge

About Blue Water Thinking Guided by our principles of value generation, continuous innovation, customer-centricity, and vested collaboration, Blue Water Thinking proudly supports our Federal clients in achieving their Agency goals. Founded by a decorated twenty-eight year Veteran of the United States Army, Blue Water Thinking understands and supports the mission of our Nation's war fighters, Veterans, their families and caretakers.  Leveraging our executive team's military experience and private and public sector consulting expertise, Blue Water Thinking takes an integrated "one-team" approach and brings to bear best-fit solutions,  thought leadership, and grit to meet our client's transformational needs. Fueled by our values of integrity, respect, professionalism, stewardship and customer service, the Blue Water Thinking team understands the power of the human connection, collaboration, humility and loyalty to one another, our clients and industry partners. Lastly, our formula for success is simple:  Build something good, take care of our people, keep our clients satisfied, nurture our work ethic and reputation, build long-lasting partnerships, enjoy what we do and give back as much as possible. Job Description We are seeking a skilled and motivated Biomedical Equipment Technician to join our company’s dynamic team. As a Biomedical Equipment Technician, you will play a crucial role in ensuring the reliability, functionality, and safety of medical equipment at the VA. Your responsibilities will encompass a wide range of tasks including preventive and corrective maintenance, incoming inspections, medical device security, equipment installations, electrical safety inspections, addressing hazard recalls, software repairs, and working with Cerner integration. The ideal candidate should possess a strong technical background, excellent problem-solving skills, and a commitment to maintaining high standards of patient care through the proper functioning of medical equipment. Responsibilities: Perform routine preventive maintenance on a diverse range of medical equipment to ensure optimal functionality and extend equipment lifespan. Conduct corrective maintenance by diagnosing and repairing malfunctions in medical devices, adhering to manufacturer's guidelines and technical specifications. Carry out incoming inspections of new medical equipment to verify its compliance with safety standards, functionality, and accuracy. Collaborate with the IT and cybersecurity teams to implement and maintain medical device security protocols, ensuring patient data confidentiality and protection against cyber threats. Install, calibrate, and configure medical equipment, following manufacturer instructions and safety guidelines. Conduct electrical safety inspections to identify and address potential hazards associated with medical equipment operation, cords, and plugs. Monitor and address hazard and safety recalls related to medical equipment, coordinating with manufacturers and relevant departments for swift resolution. Perform software repairs and updates on medical devices to address software glitches, improve functionality, and ensure compatibility with other systems. Maintain accurate records of maintenance activities, repairs, and inspections using computerized maintenance management systems (CMMS). Provide technical support and training to medical staff on the proper operation and handling of medical equipment. Keep abreast of industry trends, advancements, and regulations related to biomedical equipment technology and integrate this knowledge into daily tasks. Collaborate with other healthcare professionals and departments to ensure seamless equipment operations and contribute to the enhancement of patient care. Experience with Cerner electronic health record (EHR) systems and integration is preferred. Location: Danville VA Medical Center Basic Qualifications The Contractor key personnel shall meet one of the following basic qualifications, regardless of role in the services provided under this contract: Experience within a medical center and Biomedical Engineering department OR, Experience working in or with the Veterans Health Administration (VHA) OR, Understanding of VISN, VA medical center, and Biomedical Engineering department operations In addition to the basic qualifications, the Contractor key personnel shall meet the following role-specific qualifications based on the core functions and services each will be providing under this contract. Role Specific Qualifications:  A two-year associate degree or higher in an applied science or equivalent military training. Demonstrated competency to perform operational verification procedures, planned maintenance, and repair service on various medical equipment. Understanding of regulatory agencies’ requirements, industry regulatory requirements and International Standard Organization standards. Familiarity with the setup and application of test equipment. Ability to read, analyze, and interpret technical literature, schematics, and drawings. Level I Experience - A minimum of one year of hospital or healthcare experience performing medical equipment maintenance. Eligibility: Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Must be able to obtain and maintain the required federal public trust clearance for this role Must provide proof of COVID vaccination + Flu vaccination during flu season, or, as an alternative, appropriate documentation that will support either a medical or religious exemption. Compensation: Salary for this position is determined by various factors, including but not limited to, location, the candidate’s particular combination of knowledge, skills, competencies and experience, as well as contract specific affordability and organizational requirements. The proposed salary range for this position is outlined below. Salary range: $60,000 - $75,000 as a full-time employee or up to $49.58/hr. as a 1099 contractor Blue Water Thinking offers a comprehensive benefits package including health insurance (medical, dental and vision), paid time off, federal holidays, and matching 401K plan. Our Commitment to Diversity Blue Water Thinking, LLC (BWT) is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, genetic information, or any other protected status. Applying for this Job: Resume must be submitted in word document format and must include dates in each section (experience, education, certifications...) Candidates must fill out the below form to the best of their knowledge

About Blue Water Thinking Guided by our principles of value generation, continuous innovation, customer-centricity, and vested collaboration, Blue Water Thinking proudly supports our Federal clients in achieving their Agency goals. Founded by a decorated twenty-eight year Veteran of the United States Army, Blue Water Thinking understands and supports the mission of our Nation's war fighters, Veterans, their families and caretakers.  Leveraging our executive team's military experience and private and public sector consulting expertise, Blue Water Thinking takes an integrated "one-team" approach and brings to bear best-fit solutions,  thought leadership, and grit to meet our client's transformational needs. Fueled by our values of integrity, respect, professionalism, stewardship and customer service, the Blue Water Thinking team understands the power of the human connection, collaboration, humility and loyalty to one another, our clients and industry partners. Lastly, our formula for success is simple:  Build something good, take care of our people, keep our clients satisfied, nurture our work ethic and reputation, build long-lasting partnerships, enjoy what we do and give back as much as possible. Job Description We are seeking a skilled and motivated Biomedical Equipment Technician – Info/Sys to join our healthcare facility's dynamic team. As a Biomedical Equipment Technician with networking experience, you will play a crucial role in ensuring the reliability, functionality, and safety of our networked medical equipment. Your responsibilities will encompass a wide range of tasks including preventive and corrective maintenance, incoming inspections, medical device security, cybersecurity, network maintenance, equipment installations, electrical safety inspections, addressing hazard recalls, software repairs, and experience with Cerner. The ideal candidate should possess a strong technical background, excellent problem-solving skills, and a commitment to maintaining high standards of patient care through the proper functioning of networked medical equipment. Responsibilities: Perform routine preventive maintenance on a diverse range of networked medical equipment to ensure optimal functionality and extend equipment lifespan. Conduct corrective maintenance by diagnosing and repairing malfunctions in medical devices, adhering to manufacturer's guidelines and technical specifications. Carry out incoming inspections of new medical equipment to verify its compliance with safety standards, functionality, and accuracy. Collaborate with the IT and cybersecurity teams to implement and maintain medical device security protocols, ensuring patient data confidentiality and protection against cyber threats. Install, calibrate, and configure medical equipment, following manufacturer instructions and safety guidelines. Monitor and address hazard and safety recalls related to medical equipment, coordinating with manufacturers and relevant departments for swift resolution. Perform software repairs and updates on medical devices to address software glitches, improve functionality, and ensure compatibility with other systems. Maintain accurate records of maintenance activities, repairs, and inspections using computerized maintenance management systems (CMMS). Provide technical support and training to medical staff on the proper operation and handling of networked medical equipment. Keep abreast of industry trends, advancements, and regulations related to biomedical equipment technology and integrate this knowledge into daily tasks. Collaborate with other healthcare professionals and departments to ensure seamless equipment operations and contribute to the enhancement of patient care. Experience with Cerner electronic health record (EHR) systems and integration is preferred. Location: Tomah VA Medical Center  Basic Qualifications The Contractor key personnel shall meet one of the following basic qualifications, regardless of role in the services provided under this contract: Experience within a medical center and Biomedical Engineering department OR, Experience working in or with the Veterans Health Administration (VHA) OR, Understanding of VISN, VA medical center, and Biomedical Engineering department operations In addition to the basic qualifications, the Contractor key personnel shall meet the following role-specific qualifications based on the core functions and services each will be providing under this contract. Role Specific Qualifications:  A two-year associate degree or higher in an applied science or equivalent military training. A minimum of three years of hospital or healthcare experience performing medical equipment maintenance, with a minimum of one-year specialized experience in medical information systems and networking. Current and advanced knowledge of computer virus protection software, available software patches and upgrades, information security tools, electronics, computers and network theory. Demonstrated competency in utilizing and maintaining computer and server based medical equipment, medical record databases, and proprietary and generic software; experience with TCP/IP, HL7, networking, network security and DICOM standards; experience maintaining, interfacing and troubleshooting networked medical equipment to include VLAN configuration, IP addressing, sub-netting, and network security; ability to interpret, identify and apply network engineering principles and practices; and ability to distinguish networking problems from non-networking problems. Understanding of regulatory agencies’ requirements, industry regulatory requirements and International Standard Organization standards. Familiarity with the setup and application of network test equipment and tools. Ability to read, analyze, and interpret technical literature, schematics, and drawings Eligibility: Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Must be able to obtain and maintain the required federal public trust clearance for this role Must provide proof of COVID vaccination + Flu vaccination during flu season, or, as an alternative, appropriate documentation that will support either a medical or religious exemption. Compensation: Salary for this position is determined by various factors, including but not limited to, location, the candidate’s particular combination of knowledge, skills, competencies and experience, as well as contract specific affordability and organizational requirements. The proposed salary range for this position is outlined below. Salary range: $70,000 - $85,000 as a full-time employee or up to $59.56/hr. as a 1099 contractor Blue Water Thinking offers a comprehensive benefits package including health insurance (medical, dental and vision), paid time off, federal holidays, and matching 401K plan. Our Commitment to Diversity Blue Water Thinking, LLC (BWT) is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, genetic information, or any other protected status. Applying for this Job: Resume must be submitted in word document format and must include dates in each section (experience, education, certifications...) Candidates must fill out the below form to the best of their knowledge

About Blue Water Thinking Guided by our principles of value generation, continuous innovation, customer-centricity, and vested collaboration, Blue Water Thinking proudly supports our Federal clients in achieving their Agency goals. Founded by a decorated twenty-eight year Veteran of the United States Army, Blue Water Thinking understands and supports the mission of our Nation's war fighters, Veterans, their families and caretakers.  Leveraging our executive team's military experience and private and public sector consulting expertise, Blue Water Thinking takes an integrated "one-team" approach and brings to bear best-fit solutions,  thought leadership, and grit to meet our client's transformational needs. Fueled by our values of integrity, respect, professionalism, stewardship and customer service, the Blue Water Thinking team understands the power of the human connection, collaboration, humility and loyalty to one another, our clients and industry partners. Lastly, our formula for success is simple:  Build something good, take care of our people, keep our clients satisfied, nurture our work ethic and reputation, build long-lasting partnerships, enjoy what we do and give back as much as possible. Job Description: The Medical Support Assistant (MSA) will provide administrative and clerical support to the health care team at the Eastern Colorado Health Care System (ECHCS). The role involves appointment scheduling, patient coordination, and handling medical documentation in accordance with VA policies and procedures. The MSA will ensure effective and efficient patient flow within various clinics and will be expected to support both internal and external customer service initiatives. Location: Lamar Outpatient Clinic - 1401 South Main St. Suite 2 Lamar, CO 81052 Key Responsibilities: Appointment Scheduling and Coordination: Perform appointment scheduling, tracking, and coordination in alignment with VHA Directive 1230 and the VA’s scheduling procedures. Coordinate patient care with community providers for services not provided by VA. Collaborate with internal providers regarding VA Community Care policies and procedures. Front Desk and Customer Service: Act as the first point of contact for patients, families, and visitors, responding to inquiries in a courteous and timely manner. Handle phone calls, schedule appointments, validate patient demographics, and maintain high standards of customer service. Electronic Medical Record (EMR) Management: Ensure proper entry and update of patient health and administrative information into CPRS and VistA systems. Process and manage health care consults through HealthShare Referral Manager (HSRM) and other VA systems. Assist with the integration of records into VA electronic systems for continuity of care. Coordination and Communication: Communicate scheduling issues and patient concerns effectively with supervisors and healthcare teams. Provide updates to the MSA supervisor on system performance, patient demographics, and community care consults. Participate in team huddles and collaborate with team members to optimize workflow. Compliance and Security: Ensure patient confidentiality and adhere to HIPAA regulations for all data and patient interactions. Maintain proper security for all electronic and physical records, in compliance with VA and HIPAA standards. Additional Duties as Assigned: Perform other administrative and customer service-related tasks as required. Complete mandatory training, including privacy, HIPAA compliance, and VA-specific systems, as well as annual compliance and remedial training. All MSA staff will undergo VA-scheduled training specific to appointment scheduling. Qualifications: High School Diploma or General Equivalency Diploma (GED) required. 6 months of customer service experience is required. Proficient in basic computer skills, including Microsoft Word, Excel, and Outlook. Ability to type at least 50 words per minute. Basic medical terminology knowledge and familiarity with VA software (VistA, CPRS, HSRM, etc.) preferred. Strong communication skills, both oral and written, with a focus on professionalism. Ability to work independently and resolve problems with minimal supervision. Attention to detail and ability to maintain accurate records. Ability to perform administrative tasks with no physical restrictions that interfere with job duties. Compliance with VA’s infection control and immunization standards (e.g., Tuberculosis, Flu, COVID-19). Eligibility: Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. Must be able to obtain and maintain the required federal public trust determination for this role. Compensation: Compensation for this position is determined by various factors, including location, the candidate’s particular combination of knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The compensation is  $24.17 per hour as an hourly employee, including $4.93/hr. for health and welfare. In accordance with Service Contract Act (SCA) requirements, employees will accrue one hour of paid sick leave for every 30 hours worked, up to 56 hours per year. Paid vacation is provided based on years of service: 2 weeks after 1 year of continuous service with the contractor or successor, 3 weeks after 5 years, and 4 weeks after 15 years. Length of service includes continuous employment with the present contractor or successor, regardless of location, as well as with predecessor contractors performing similar work at the same federal facility. This is a one-year contract position Our Commitment to Diversity Blue Water Thinking, LLC (BWT) is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, genetic information, or any other protected status. Applying for this Job: Resume must be submitted in word document format and must include dates in each section (experience, education, certifications...) Candidates must fill out the below form to the best of their knowledge

Company Overview: Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody.  Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.  BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock.  We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! Responsibilities: Receive inbound phone calls to resolve routine and new issues with patients, doctors and insurers Provide patient care to accurately support pharma programs and triage to appropriate teams when required Strive to meet and exceed structured performance targets.  Document all call information and data discovery according to operating procedures Utilize Knowledge Base materials as a foundation for resolving inquiries  Maintain confidentiality of patient and proprietary information Develop a working knowledge of company related security and privacy practices. Participate in continued education on product changes, new features and product launches Help improve the patient experience by sharing feedback with management to further develop the product, materials and processes  Requirements: Bilingual Korean required, with strong command of the English language High school diploma or GED required, Bachelor’s degree strongly preferred Customer service or inbound call center experience required Healthcare, pharmacy or other relevant industry experience strongly preferred Strong verbal and written communication skills Sound technical skills, analytical ability, good judgment, and strong operational focus A passion for providing top-notch patient care Ability to work with peers in a team effort and cross-functionally Strong technical aptitude and ability to learn complex new software Location/Hours: Full time position, on-site in Pittsburgh Availability Monday-Friday across various shifts, including 8am-4pm, 9am-5pm, 10am-6pm, 11am-7pm, 12pm-8pm, and 1pm-9pm OR  open for availability for 4 day 10 hour shifts from 10am-8 pm  Availability for rotating Saturday shifts 9am-5pm Scheduling flexibility, as your schedule may change over time according to business needs  Benefits: Medical, dental, and vision insurance plans that fit your needs 401(k) retirement plan Paid time off, sick time & holidays Paid parental/baby bonding leave Daily meal stipend for onsite marketplace Pre-tax transit benefits and free onsite parking Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population.  At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year.  Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Company Overview: Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody.  Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.  BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock.  We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! Responsibilities: Receive inbound phone calls to resolve routine and new issues with patients, doctors and insurers Provide patient care to accurately support pharma programs and triage to appropriate teams when required Strive to meet and exceed structured performance targets.  Document all call information and data discovery according to operating procedures Utilize Knowledge Base materials as a foundation for resolving inquiries  Maintain confidentiality of patient and proprietary information Develop a working knowledge of company related security and privacy practices. Participate in continued education on product changes, new features and product launches Help improve the patient experience by sharing feedback with management to further develop the product, materials and processes  Location/Hours Full time 40 hrs/week, shifts can range anytime between the hours of operations 7am- 7pm CT Rotating Saturdays as the business needs, 8am- 4pm CT Onsite: 400 South Woods mills Rd, Suite 100, Chesterfield, MO 63017 Scheduling flexibility, as your schedule may change over time according to business needs  Benefits Medical, dental, and vision insurance plans that fit your needs 401(k) retirement plan Paid time off, sick time & holidays Pre-tax transit benefits and free onsite parking Requirements: High school diploma or GED required, Bachelor’s degree strongly preferred Customer service or inbound call center experience required Healthcare, pharmacy or other relevant industry experience strongly preferred Strong verbal and written communication skills Sound technical skills, analytical ability, good judgment, and strong operational focus A passion for providing top-notch patient care Ability to work with peers in a team effort and cross-functionally Strong technical aptitude and ability to learn complex new software Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population.  At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year.  Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world. We're seeking an experienced Strategic Technical Support Specialist  to join our high-performing Customer Service team. In this role, you'll act as the dedicated technical support lead for a portfolio of high-value customers. Your mission is to build lasting relationships, resolve issues efficiently, and ensure maximum customer uptime, satisfaction, and retention. You’ll partner cross-functionally with Sales, Engineering, Product, and Field Service to deliver proactive support and custom solutions, acting as the go-to technical expert for our strategic accounts .  If you are someone who enjoys structure and organized work, join our team as a Strategic Technical Support Specialist . As a Strategic Technical Support Specialist, you will:  Serve as the primary technical support contact for 20–60 strategic customers. Contribute to servicing additional pool of high value customer as a team Take full ownership of support cases within your assigned customer cohort. Proactively manage and resolve customer issues with a focus on minimizing printer downtime and maximizing throughput . Lead internal and external meetings to discuss customer performance, open issues, and service opportunities. Coordinate and/or execute on-site visits when needed to deliver white-glove service. Collaborate closely with Account Executives and Channel Partners to support customer success and retention. Partner with Engineering, Product Integrity, and Service Engineering teams to solve complex or novel issues . Contribute to mentorship programs and knowledge sharing by supporting junior agents Serve as an internal resource and subject-matter expert for all matters related to your customer cohort. What you bring: STEM degree required 3+ years of experience supporting/working on large-scale, capital-intensive equipment (e.g., industrial 3D printers, robotics, CNC machines, medical imaging systems, lab automation tools) Ability to manage a high-touch account portfolio with professionalism, technical depth, and urgency Strong analytical and troubleshooting skills across hardware, firmware, and software layers Proven track record in collaborating with cross-functional technical teams to resolve complex issues Exceptional communication skills, including comfort presenting to Sr. engineers, operators, and executives Experience leading customer meetings and delivering technical training is highly valued Our Perks & Benefits: Robust equity program to build future wealth through RSUs Comprehensive healthcare coverage (Medical, Dental, Vision) Low cost fund options in our 401K and access to advisors  Generous paid Parental Leave (up to 16 weeks) Tenure-based paid Sabbatical Leave (up to 6 weeks) Flexible Out of Office Plan – Take time when you need it Ample on-site parking & pre-tax commuter benefits Healthy on-site lunches, snacks, beverages, & treats Regular sponsored professional development opportunities Many opt-in culture events across our diverse community And of course… unlimited 3D prints We are an equal opportunity employer and value diversity at our company.  We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   Even if you don't check every box, but see yourself contributing, please apply. Help us build an inclusive community that will change the face of 3D printing.

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. CUSTOMER SUPPORT ASSOCIATE, BILINGUAL NORWEGIAN (STARLINK) Starlink, our revolutionary satellite constellation, will deliver low-latency broadband internet worldwide. As an early member of the Starlink Customer Support team, you will be the face of Starlink to our customers, ensuring they have an exceptional overall experience. RESPONSIBILITIES: In this role, you will triage, troubleshoot, and resolve customer issues. You will analyze trends, identify gaps, and design simple, effective support interventions that improve our customers' experience. We're looking for excellent problem solvers who move quickly and proactively and are obsessed with the success of our customers. This role is ideal for someone looking to join a scrappy, early-stage Support team and set the tone for how we help our customers. Triage and resolve customer issues across multiple channels (digital, voice, etc.). Be a relentless internal advocate for the customer within SpaceX Provide technical support to customers using hardware, software, and network expertise Surface product, process, and training issues by pairing quantitative and qualitative methods. Be the voice of the customer, in the language of the business Collaborate with internal teams to create and improve troubleshooting workflows and resolve root-cause issues Create and maintain an internal knowledge base and help center collateral BASIC QUALIFICATIONS: High school diploma or equivalency certificate 1+ years of experience in a front-line customer support role Fluent in English and Norwegian PREFERRED SKILLS AND EXPERIENCE: Excellent problem-solving and sleuthing skills. You go beyond just the apparent and available answer and do what it takes to satisfy the customer. You are relentless and own it Excellent written and verbal communication skills. Talking with others comes naturally, you derive satisfaction from resolving their issues, and you can distill complex concepts into the simplest explanations Excellent empathy, active listening, and resiliency skills. You internalize customer concerns, solve them, and keep it positive Strong attention to detail and time management skills. You take pride in your craft Willingness and ability to flex weekend and night shift hours as needed to support our growth Experience in a training, learning and development, analytics, service design, vendor management, or content management role Start-up, consulting, or other demonstrated experience in a high-growth, fast-paced environment Technical aptitude - experience with networking, hardware troubleshooting, software development, etc. ADDITIONAL REQUIREMENTS: Must be available to work scheduled shifts, including holidays Must be available to work overtime hours and/or weekends as needed This is not a remote position and will require relocation if not already local to the Hawthorne, CA area After 1 week of classroom training Monday to Friday 9AM-5:30PM, must be available to work 10 hours a day on one of the following shifts:  Shift Alpha: Sunday - Thursday 10:00 PM - 8:30 AM PST Shift Delta: Friday - Monday 6:00 AM - 4:30 PM PST Shift Echo: Friday- Monday 1:30 PM - 12:00 AM PST COMPENSATION AND BENEFITS: Pay range: Level 1: $24.00/hour Level 2: $25.00/hour Level 3: $27.00/hour Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. ITAR REQUIREMENTS: To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here .   SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to  EEOCompliance@spacex.com . 

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. CUSTOMER SUPPORT ASSOCIATE, BILINGUAL (STARLINK) Starlink, our revolutionary satellite constellation, will deliver low-latency broadband internet worldwide. As an early member of the Starlink Customer Support team, you will be the face of Starlink to our customers, ensuring they have an exceptional overall experience. RESPONSIBILITIES: In this role, you will triage, troubleshoot, and resolve customer issues. You will analyze trends, identify gaps, and design simple, effective support interventions that improve our customers' experience. We're looking for excellent problem solvers who move quickly and proactively and are obsessed with the success of our customers. This role is ideal for someone looking to join a scrappy, early-stage Support team and set the tone for how we help our customers. Triage and resolve customer issues across multiple channels (digital, voice, etc.). Be a relentless internal advocate for the customer within SpaceX Provide technical support to customers using hardware, software, and network expertise Surface product, process, and training issues by pairing quantitative and qualitative methods. Be the voice of the customer, in the language of the business Collaborate with internal teams to create and improve troubleshooting workflows and resolve root-cause issues Create and maintain an internal knowledge base and help center collateral BASIC QUALIFICATIONS: High school diploma or equivalency certificate 1+ years of experience in a front-line customer support role PREFERRED SKILLS AND EXPERIENCE: Excellent problem-solving and sleuthing skills. You go beyond just the apparent and available answer and do what it takes to satisfy the customer. You are relentless and own it Excellent written and verbal communication skills. Talking with others comes naturally, you derive satisfaction from resolving their issues, and you can distill complex concepts into the simplest explanations Excellent empathy, active listening, and resiliency skills. You internalize customer concerns, solve them, and keep it positive Strong attention to detail and time management skills. You take pride in your craft Willingness and ability to flex weekend and night shift hours as needed to support our growth Experience in a training, learning and development, analytics, service design, vendor management, or content management role Start-up, consulting, or other demonstrated experience in a high-growth, fast-paced environment Technical aptitude - experience with networking, hardware troubleshooting, software development, etc. ADDITIONAL REQUIREMENTS: Must be available to work scheduled shifts, including holidays Must be available to work overtime hours and/or weekends as needed This is not a remote position and will require relocation if not already local to the Hawthorne, CA area After 1 week of classroom training Monday to Friday 9AM-5:30PM, must be available to work 10 hours a day on one of the following shifts:  Shift Alpha: Sunday - Thursday 10:00 PM - 8:30 AM PST Shift Delta: Friday - Monday 6:00 AM - 4:30 PM PST Shift Echo: Friday- Monday 1:30 PM - 12:00 AM PST COMPENSATION AND BENEFITS: Pay range: Level 1: $22.00/hour Level 2: $23.00/hour Level 3: $25.00/hour Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. ITAR REQUIREMENTS: To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here .   SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to  EEOCompliance@spacex.com . 

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. FABRICATION SUPPORT TECHNICIAN Work as part of a fabrication team of elite individuals building and improving the mechanical systems at our rocket launch facilities. Be there on the ground floor, getting your hands dirty and contributing directly to the success of future launches.  RESPONSIBILITIES: Material handling of raw materials and finished goods in and around the weld shop Interpret prints/cut sheets and operate equipment (saw, drill press, etc.) to process structural steel and pipe Work in accordance with established safety rules and good housekeeping practices Work on additional equipment or tasks outside the job description as directed by the floor supervisor for production needs or continuous improvement Accurately record time and production numbers daily and report scrap BASIC QUALIFICATIONS: High school diploma or equivalency certificate 1+ years of experience in a manufacturing, industrial, or construction environment   PREFERRED SKILLS AND EXPERIENCE: Experience using Hypertherm Automation EDGE computer numerical control (CNC controller and the full Hypertherm suite: True Hole, True Bevel, Rapid Part, Nesting, and Collision Avoidance 1+ years of experience operating forklifts 1+ years of experience with overhead cranes, basic hand tools, tape measures, grinders, and blueprint reading Experience cutting structural steel and pipe Experience operating vertical and horizontal bandsaws Experience using orbital cutting equipment Experience reviewing documentation from production records and databases Experience identifying material types and thickness as associated with work orders Experience reading and interpreting blueprints to understand part tolerances per the print specification Experience with .DXF, .DWG, and various print file types ADDITIONAL REQUIREMENTS: Valid driver’s license Must be able to drive a forklift and safely handle materials The ability to lift heavy objects is required in this position (up to 25lbs unassisted) Must be able to work in extreme outdoor environments – heat, cold, rain, etc. Must be able to work in an environment requiring exposure to fumes, odors, and noise Must be available for overtime and weekends depending on site operational needs; flexibility is required ITAR REQUIREMENTS: To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here .   SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to  EEOCompliance@spacex.com .