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Top Level PromotionsWorcester, MA
Office Administration Support – Entry-Level (Part-Time or Full-Time) About the Job Position This entry-level remote role is ideal for individuals based in Worcester, Massachusetts. Depending on your skills and interests, tasks may include data organization, product evaluations, reviewing consumer insights, updating spreadsheets, basic email communication, or assisting with internal documentation. With a flexible schedule and a home-based setup, you'll contribute to projects supporting both national and U.S. market research. About Us Top Level Promotions is a remote-first research and consulting firm working with major brands to collect meaningful consumer feedback. We manage digital projects such as product testing and service reviews that help companies understand what real customers want. Our Worcester-based remote team is growing, and we're seeking dependable, detail-oriented individuals who are comfortable working independently. Industries We Serve Include: Administrative Services Energy & Environmental Sciences Airlines & Transportation E-commerce & Online Retail Apparel/Textiles Automotive Food & Beverage Technology & Digital Communications Customer Service & Support Data Organization & Analysis Education Media & Entertainment Health Care Manufacturing Marketing Research Outdoor Gear & Recreation Pet Products Hospitality & Food Service Travel & Tourism Toy & Game Industry Worcester-Focused Projects Some projects may focus on Worcester's industries, demographics, and local consumer habits. Known as the “Heart of the Commonwealth,” Worcester combines historic charm with a growing reputation for innovation in health care, biotech, and higher education. With its diverse population, cultural vibrancy, and strategic central location in Massachusetts, the city plays a key role in regional economic trends. Your feedback will help brands connect more effectively with consumers in this vital urban hub. Qualifications Reliable high-speed internet connection Laptop or desktop computer with webcam and microphone Quiet, organized workspace at home Key Skills Strong written and verbal communication Dependability and self-managed work habits Familiarity with common digital tools and platforms Attention to detail and commitment to confidentiality Benefits Fully remote role — no commuting required Flexible part-time or full-time hours available Opportunity to provide feedback on real products and services Potential for ongoing assignments based on consistency and performance Compensation Pay ranges from $18.50 to $36.00 USD per hour, depending on assignment type and complexity. Experience No prior experience is required. Support and resources are provided to help you begin confidently. How to Apply If you are located in Worcester, Massachusetts, and interested in a flexible remote role, please apply online to get started.

Posted 30+ days ago

Client Support Director - Full Time-logo
ExperityAtlanta, GA
Experity is the leading software and services company for on-demand healthcare in the U.S. We provide software solutions that remove complexities and simplify operations for 5700+ urgent care clinics across the country. We create, maintain, and support products to facilitate the complete on-demand healthcare experience: from patients finding clinics and making appointments, to checking in, to clinical documentation, and to the final bill paid by the patient. Our team is committed to changing healthcare for the better by innovating and revolutionizing on-demand healthcare for millions of patients across the country. Experity offers the following: Benefits- Comprehensive coverage starts first day of employment and includes Medical, Dental/Orthodontia, and Vision. Ownership- All Team Members are eligible for synthetic ownership in Experity upon one year of employment with real financial rewards when the company is successful! Employee Assistance Program- This robust program includes counseling, legal resolution, financial education, pet adoption assistance, identity theft and fraud resolution, and so much more. Flexibility- Experity is committed to helping team members face the demands of juggling work, family and life-related issues by offering flexible work scheduling to manage your work-life balance. Paid Time Off (PTO) - Experity offers a generous PTO plan and increases with milestones to ensure our Team Members have time to recharge, relax, and spend time with loved ones. Career Development- Experity maintains a learning program foundation for the company that allows Team Members to explore their potential and achieve their career goals. Team Building- We bring our Team Members together when we can to strengthen the team, build relationships, and have fun! We even have a family company picnic and a holiday party. Total Compensation- Competitive pay, quarterly bonuses and a 401(k) retirement plan with an employer match to help you save for your future and ensure that you can retire with financial security. Hybrid: Experity offers Team Members the opportunity to work remotely or in an office. While this position allows remote work, we require Team Members to live within a commutable distance from one of our locations to ensure you are available to come into the office as needed. Job Type: Full time Compensation: Budgeted between $121,400 and $164,200 dependent upon years of applicable experience. Responsibilities: Lead and scale the Tier I, Tier II, and Tier III (Support Engineering) teams to deliver world-class technical support. Provide hands-on coaching, mentorship, and development to frontline support managers and team leads to elevate their leadership capabilities. Champion a data-driven, client-first culture that emphasizes accountability, continuous learning, and collaboration. Architect and refine escalation pathways and SOPs to ensure fast, consistent resolution across all support tiers. Own and evolve the AI-driven support strategy (e.g., chatbots, intelligent routing, predictive deflection tools) to reduce manual effort and ticket volume. Collaborate closely with Product, IT, and Engineering teams to align on support tooling, product feedback loops, and issue triage. Act as the final point of escalation for critical and complex client issues, ensuring resolution and stakeholder confidence. Analyze key support metrics (NPS, CSAT, FCR, RCR) to inform staffing, processes, and customer communication strategies. Identify customer pain points and translate them into actionable insights for product and process improvements. Other duties as assigned. Travel: Ability to travel as needed Education and Experience: Bachelor's degree in Information Systems, Computer Science, or equivalent combination of education and experience. Eight years of experience in client or technical support, with at least 5 years in a leadership role managing managers. Proven track record of leading support teams in high-growth or complex environments. Strong analytical skills and experience using metrics (NPS, CSAT, CES) to drive team and process improvements. Empathetic leader and coach who can mentor new people managers and inspire performance across all levels. Excellent communication and cross-functional collaboration skills. Demonstrated success in deploying support automation and AI tools (e.g., Intercom, Salesforce Service Cloud) to improve operational efficiency. Ability to balance strategic thinking with a hands-on approach. Preferred: Experience supporting B2B SaaS products in the healthcare or regulated industry. Familiarity with compliance standards such as HIPAA, SOC 2, or HITRUST. Knowledge of ITIL, Six Sigma, or similar service frameworks. Experience in health tech is strongly preferred. Every Team Member Exhibits Our Core Values: Team First Lift Others Up Share Openly Set and Crush Goals Delight the Client

Posted 3 days ago

Client Support Director - Full Time-logo
ExperityMachesney Park, IL
Experity is the leading software and services company for on-demand healthcare in the U.S. We provide software solutions that remove complexities and simplify operations for 5700+ urgent care clinics across the country. We create, maintain, and support products to facilitate the complete on-demand healthcare experience: from patients finding clinics and making appointments, to checking in, to clinical documentation, and to the final bill paid by the patient. Our team is committed to changing healthcare for the better by innovating and revolutionizing on-demand healthcare for millions of patients across the country. Experity offers the following: Benefits- Comprehensive coverage starts first day of employment and includes Medical, Dental/Orthodontia, and Vision. Ownership- All Team Members are eligible for synthetic ownership in Experity upon one year of employment with real financial rewards when the company is successful! Employee Assistance Program- This robust program includes counseling, legal resolution, financial education, pet adoption assistance, identity theft and fraud resolution, and so much more. Flexibility- Experity is committed to helping team members face the demands of juggling work, family and life-related issues by offering flexible work scheduling to manage your work-life balance. Paid Time Off (PTO) - Experity offers a generous PTO plan and increases with milestones to ensure our Team Members have time to recharge, relax, and spend time with loved ones. Career Development- Experity maintains a learning program foundation for the company that allows Team Members to explore their potential and achieve their career goals. Team Building- We bring our Team Members together when we can to strengthen the team, build relationships, and have fun! We even have a family company picnic and a holiday party. Total Compensation- Competitive pay, quarterly bonuses and a 401(k) retirement plan with an employer match to help you save for your future and ensure that you can retire with financial security. Hybrid: Experity offers Team Members the opportunity to work remotely or in an office. While this position allows remote work, we require Team Members to live within a commutable distance from one of our locations to ensure you are available to come into the office as needed. Job Type: Full time Compensation: Budgeted between $121,400 and $164,200 dependent upon years of applicable experience. Responsibilities: Lead and scale the Tier I, Tier II, and Tier III (Support Engineering) teams to deliver world-class technical support. Provide hands-on coaching, mentorship, and development to frontline support managers and team leads to elevate their leadership capabilities. Champion a data-driven, client-first culture that emphasizes accountability, continuous learning, and collaboration. Architect and refine escalation pathways and SOPs to ensure fast, consistent resolution across all support tiers. Own and evolve the AI-driven support strategy (e.g., chatbots, intelligent routing, predictive deflection tools) to reduce manual effort and ticket volume. Collaborate closely with Product, IT, and Engineering teams to align on support tooling, product feedback loops, and issue triage. Act as the final point of escalation for critical and complex client issues, ensuring resolution and stakeholder confidence. Analyze key support metrics (NPS, CSAT, FCR, RCR) to inform staffing, processes, and customer communication strategies. Identify customer pain points and translate them into actionable insights for product and process improvements. Other duties as assigned. Travel: Ability to travel as needed Education and Experience: Bachelor's degree in Information Systems, Computer Science, or equivalent combination of education and experience. Eight years of experience in client or technical support, with at least 5 years in a leadership role managing managers. Proven track record of leading support teams in high-growth or complex environments. Strong analytical skills and experience using metrics (NPS, CSAT, CES) to drive team and process improvements. Empathetic leader and coach who can mentor new people managers and inspire performance across all levels. Excellent communication and cross-functional collaboration skills. Demonstrated success in deploying support automation and AI tools (e.g., Intercom, Salesforce Service Cloud) to improve operational efficiency. Ability to balance strategic thinking with a hands-on approach. Preferred: Experience supporting B2B SaaS products in the healthcare or regulated industry. Familiarity with compliance standards such as HIPAA, SOC 2, or HITRUST. Knowledge of ITIL, Six Sigma, or similar service frameworks. Experience in health tech is strongly preferred. Every Team Member Exhibits Our Core Values: Team First Lift Others Up Share Openly Set and Crush Goals Delight the Client

Posted 3 weeks ago

Support Lead Part Time-logo
Five Below, Inc.Romeoville, IL
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! RESPONSIBILITIES Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience. Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service. Assists with the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues. Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation. Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance. Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service. Partners with the entire store leadership team in merchandising procedures and World Recovery. Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. QUALIFICATIONS High School Graduate or equivalent College experience preferred Minimum 1 years of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure ESSENTIAL JOB FUNCTIONS Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required) Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $15.50 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted 3 weeks ago

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Grace Community Care and Homes Inc.Hamilton Township, NJ
Grace Community Care of NJ  is looking to hire (2) 1:1  Direct Support Professionals (DSP) one available for Day Shift 9am-3pm and another shift 4pm-8pm or Weekends Schedule: Monday- Friday Weekday Shift or Weekends Weekend shift days between Sat or Sun 9 -2pm This Requires Accompanying and transporting 1:1 client to various community engagement outings. Must have experience working with clients with Developmental Disabilities. Must have Driver's License and reliable transportation. CPR Training and Certification in Last 2 Years Must have Access to Wi-Fi/internet/Tablet or Computer for communication and resource access. Proficient in note-writing and time recording. Team player mentality, professionalism, and punctuality. Qualifications: High school diploma or equivalent (Bachelor's degree in related field preferred). Experience in Direct support. Must have Access to Wi-Fi/internet/Tablet or Computer for communication and resource access. Proficient in note-writing and time recording. Team player mentality, professionalism, and punctuality. Ability to pass Employment and Background checks. Responsibilities Provide direct support to individuals with developmental disabilities in daily living activities, including personal care and assistance with ADLs either in the community such as community centers or their own personal home. Observe and document patient behavior and progress, ensuring their safety and well-being. Collaborate with team members and families to implement care plans. Utilize first aid skills as necessary and maintain a valid driver's license for transportation needs. 1:1 Personal Care Experience Preferred Non-group home role. This is a 1:1 shift. Please reply with shift availability. Job Types: Full-time, Part-time, Contract Pay: From $19.00 per hour Expected hours: No more than 30 per week Benefits: 401(k) Paid time off Schedule: Day shift Evening shift Monday to Friday Morning shift Weekends as needed Experience: 1:1 DSP: 1 year (Required) Willingness to travel: 25% (Required) Work Location: In person Hit " Apply Now " where you'll head to our Applicant Portal and begin telling us about yourself and uploading your credentials.

Posted 30+ days ago

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OCT Consulting, LLCWashington, DC
Project Management Systems Support Analyst (15.23) OCT Consulting is a business management and technology consulting firm that provides support to Federal Government clients. We provide consulting services in the areas of Strategy, Process Improvement, Change Management, Program and Project Management, Acquisition/Procurement, and Information Technology. Responsibilities and Duties OCT currently has an opening for a Project Management Systems Support Analyst to work with a technology division within the Federal Bureau of Investigation (FBI). The Systems Support Analyst will manage project documentation, facilitate Agile processes, and ensure effective stakeholder coordination and project execution. Day to day responsibilities include: Administration: Administer SharePoint or MS Teams sites and other tools storing team documentation to ensure adherence to governance standards regarding data stewardship. Facilitate meetings and document due outs and action items. Provide other administrative support as needed. Coordinate meetings with stakeholders and clients including observations supporting audits. Regularly meet with the client to communicate schedules, milestones, and risks associated to the implementation and/or operation of the system. Scrum Master: Facilitate daily standup/scrum meetings; sprint/kanban planning; scrum of scrum/cross team meetings; product backlog refinement meetings; sprint reviews/demos; team sprint/kanban retrospectives. Support requirements documentation. Document standard operating procedures & internal processes to support team and Agile best practices. Provide Agile training to new team members. Facilitate project closing and document lessons learned. Project Support: Provide and adhere to established project management best practices as identified in the Project Management Body of Knowledge (PMBOK). Consult and assist in enforcing project scoping. Support quality control of project deliverables and customer service. Support internal and external audits of financial systems. Assist in generating monthly project review slide decks and briefings. Generate project status update documents. Facilitate risk management best practices. Maintain project schedules and communicate schedule, milestones, risks, mitigation strategies, and resource information with the client to promote awareness and for updates to the IMS. Communicate project status. Support government staff with identifying, monitoring, and mitigating risks and issues. Maintain status of product backlogs. Obtain stakeholder feedback to ensure products are meeting user goals. Bring recommendations to promote process optimization and organizational growth to government staff as deemed necessary. Requirements Qualifications/Requirements Must be a US Citizen. Must hold an active DoD Top Secret (TS) clearance. Bachelor’s degree in Business Administration, Information Systems, Project Management, or related field.   Minimum of 5 years of progressive experience in supporting project management, Agile methodologies, administration, and stakeholder coordination. Prior experience in Agile environments, particularly as a Scrum Master or Agile Coach, facilitating Agile ceremonies such as sprint planning, retrospectives, and backlog refinement. Ability to train and mentor team members in Agile best practices. Experience with Agile project management tools. Knowledge of Project Management Body of Knowledge (PMBOK) and Agile Practice Guide principles. Proficiency in SharePoint, MS Teams, and other collaboration/documentation tools preferred. Experience managing meeting coordination, action tracking, and audit-related documentation. Strong organizational skills to ensure governance compliance and maintain accurate project records. Excellent communication and facilitation skills. Current PMP (Project Management Program) certification is highly desirable. The primary place of performance will be at FBI facilities in the Washington Metropolitan Area (WMA)/ National Capital Region (NCR). Benefits Benefits OCT offers competitive compensation packages and a full suite of benefits which includes: Medical, Dental, and Vision insurance Retirement savings 401K plan provided by an industry leading provider with 3% employer contributions of the employee’s gross salary Paid Time Off and Standard Government Holidays Life Insurance, Short- and Long-Term disability benefits Training Benefits Salary Range: $100,000-$125,000 yearly commensurate with experience, education, etc. About OCT Consulting OCT Consulting LLC is a minority-owned, Small ​Disadvantaged Business (SDB) providing professional services and information technology solutions to the Federal government and commercial clients. Founded in 2013, we bring the advantage of agility in operations along with a management team with a track record of leading successful engagements at major Federal government agencies. At OCT, we are committed to ensuring equal opportunity for all individuals, recognizing that merit and qualifications are the foundation of our hiring, promotion, and development practices. We believe in creating a work environment where every employee can thrive based on their abilities, skills, and achievements. Our practices are designed to ensure fair treatment and equal access to opportunities for all, regardless of race, ethnicity, gender, sexual orientation, age, abilities, or other personal characteristics. We are dedicated to providing career growth and professional development based on individual merit and fostering a workplace where everyone’s contributions are valued and recognized.

Posted 2 weeks ago

Client Support Technician-504114-logo
Delaware Nation IndustriesAnaheim, CA
Delaware Nation Industries (DNI) is a prime contractor providing manpower and support IT Operations and Maintenance to the Defense Contract Audit Agency (DCAA) to ensure every DCAA employee has reliable support and access to the DCAA’s network equipment, email systems, and shared drives and databases to successfully carry out their mission to the Department of Defense. We are currently interviewing for a Client Support Technician to support this initiative in an enterprise-level work environment.   Responsibilities: Provide end user device support to include all aspects to resolve customer incidents including, but not limited to; installing, connecting, troubleshooting, repairing, and deploying laptop/desktop hardware and all networked and non-network peripherals and software. Provide troubleshooting and remedy for IT related incidents or requests escalated from the Service desk utilizing remote access, if necessary, to isolate and resolve issues, or refer the incident to the next level of support. Technicians must utilize a wide range of tools to address issues, to install or reinstall software if authorized and required. If incidents cannot be resolved remotely, onsite (at employee’s office location) support will be required. Support responsibilities include software installation, and configurations. Performs technical, operational, and training support to users of personal computers either by telephone, or on-site for PC desktop hardware and software packages. Provide integration, testing, evaluation, configuration control, and administration of laptop/desktop systems hardware and software; perform integration and standardization of desktop hardware and software as required. Perform new hardware and software testing with government approved test methods and report results to the Government. Requirements 4 years of experience in network attached client system and software troubleshooting and resolution focusing on Windows based laptop and desktop hardware and software. Expert knowledge of Windows for the workstation. Experience providing technical support for microcomputer hardware, networks, account administration, and office automation software via telephone, as appropriate. Demonstrated knowledge of deploying computer hardware and software. Demonstrated knowledge of a range of diagnostic utilities. Demonstrated progressive experience in the management of a technical support team. Demonstrated experience developing and providing Service Level Agreements and Client Support deliverables. Demonstrated knowledge of Windows 10, 11, Active Directory, Network Basics, VPN Basics, and Bowser basics. Working knowledge of IT Infrastructure Library and IT Service Management frameworks IAT Level I baseline certification in accordance with DoD 8140.01 or DOD 8570 “Cyberspace Workforce Management” This position requires compliance with DOD 8570 IAT continuing education certification for technical administrative access to government systems.  Shift adjustments or on-call support may be required to support operational service outages or to meet contractual service level performance requirements.  Ability to obtain Secret security clearance. Other Duties:   Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.  

Posted 3 weeks ago

Operations Support Coordinator & Receptionist-logo
JMAC LendingCosta Mesa, CA
About JMAC Lending: With over 25 years of experience, JMAC Lending has been dedicated to enhancing the client experience through our cutting-edge products, outstanding service, and unwavering support. We are committed to empowering our partners and driving business growth together. Our culture is centered around exceeding current market options, making us the preferred lender for our clients. Our team boasts impressive credentials and engages in continuous learning, ensuring a perfect blend of knowledge and expertise. Built on a foundation of ethical integrity, our company efficiently and skillfully delivers competitive product pricing for both wholesale and correspondent lending, prioritizing our clients' needs. The Opportunity: This role offers essential clerical assistance to clients, staff, and the overall daily operations. As the initial point of contact for visitors and callers, you'll play a key role in ensuring a positive and inviting experience. Your contributions will be vital in shaping a strong first impression of our organization and enabling seamless communication. This is a Full-Time/On-site opportunity offering competitive pay ranging from $20-$21 per hour. Key Responsibilities: Support Underwriting department with clerical tasks Engaging in verbal confirmations of employment Requesting supporting documentation: soft pulls, SSA, and 4506 Handling adverse action requests Provide administrative assistance within the office to support daily operations warmly welcome clients and visitors at the Reception desk ensure that only authorized individuals gain access to the JMAC offices manage multiple phone lines, directing callers to the right department or employee collect, sort, and distribute incoming mail efficiently deliver courier packages to the designated departments, such as closing documents input mail and package details into the system when necessary, including quality control documents prepare and dispatch outgoing mail ahead of courier and USPS pickup times, including first payment letters, transfer letters, and hazard insurance letters maintain an organized visitor log book Requirements A High School Diploma or equivalent is a must. We’re looking for candidates with at least 1-2 years of relevant work experience. Exceptional written and verbal communication skills are essential. Collaboration and professionalism are key in our fast-paced production setting. A keen eye for detail, along with strong organizational and communication abilities, is vital. Ability to thrive under pressure and meet tight deadlines is needed. We value team players who can prioritize tasks and adapt to changing business demands. Flexibility in handling shifts in assignments and responsibilities in a dynamic workplace is important. Proficient PC skills are required, including a solid understanding of Microsoft Office Word and Excel. A commitment to delivering outstanding customer service is essential. Benefits Comprehensive Health Care Plan covering medical, dental, and vision Life Insurance options including basic coverage, voluntary plans, and AD&D Generous Paid Time Off for vacations and holidays Retirement Plan with 401k options Short Term & Long Term Disability coverage Family Leave benefits for that much-needed time off Access to Wellness Resources to support your overall well-being JMAC Lending, Inc. is an Equal Employment Employer. We are committed to workforce diversity. Qualified applicants will receive consideration without regards to age, race, religion, sex, sexual orientation, gender identity or national origin. DISCLAIMER: JMAC Lending is an evolving company. As such this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Posted 30+ days ago

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The Arc of Ocean CountyToms River, NJ
The Arc of Ocean County is Proud to Offer High Quality, Low Deductible Medical Insurance with $0 copay and An All Encompassing Prescription Coverage Plan. Additionally, We Offer a Robust Dental and Vision Coverage Plan! Medical, Dental, Vision and FSA Coverage 401k with Agency Matching Tuition Reimbursement, Career Advancement Opportunities, Referral Bonus Program Paid Time Off, Holiday Pay, Paid on the Job Training Various Other Supplemental Benefits The Arc of Ocean County is looking for Direct Support Professionals to provide safe, engaging, and meaningful opportunities for Individuals with disabilities in Ocean County. We offer flexible schedule times and overtime availability! Currently Hiring Full and Part Time Positions for the following locations: Brick, Barnegat, Toms River, Lakewood, Jackson, Lacey, and Beachwood! Schedule: 11pm-9am Awake Overnight, Weekend Availability, Sub Positions Pay: Make up to $23.60 per hour, Shift Differentials, Bi-Weekly Pay Schedule, Overtime Availability Description The Arc Ocean County Chapter is hiring Overnight Direct Support Professionals for residential (Group Home, Supervised Apartment, Supported Living) locations throughout Ocean County to provide support to Individuals with Developmental and Intellectual disabilities. Responsibilities would include but are not limited to; supporting individuals within their home, providing direct care such as personal hygiene, medication administration, and assistance with personal tasks, awake overnight housekeeping tasks, meal preparation, completing proper electronic documentation and more! Previous experience welcomed, not required! Requirements Must be 18 years of age or older Must have a Valid NJ Driver’s License with no more than five points At least one year of longevity with a previous employer Education: High School Diploma or GED Benefits Medical, Dental, Vision, and FSA Coverage 401k with Agency Matching Tuition Reimbursement, Career Advancement Opportunities, Referral Bonus Program Paid Time Off, Holiday Pay, Paid on the Job Training Various Other Supplemental Benefits Ask About Our Tuition Reimbursement Program Today!

Posted 3 weeks ago

Help Desk Support Specialist-logo
Apex InformaticsAtlanta, GA
TECHNICAL SUPPORT SPECIALIST JOBDUTIES AND RESPONSIBILITIES. ·Serves as the primary escalation point forincoming queries and technical issues. ·Manages and/or assigns projects and tasks toother team members as appropriate ·Advises, collaborates and assists businessunits with system enhancements and modifications ·Provides technical assistance and support forincoming queries and technical issues related to systems, networking, phonesystems, audio/visual equipment, computer software (e.g., Windows 10, MicrosoftOffice, various browsers), hardware, etc. ·Effectively provides user support over thephone, in person, and via remote tools. ·Responds to user requests promptly,demonstrating courtesy and respect for customers to ensure complete problemresolution and satisfaction through appropriate follow-up. ·Assists users with information security andprivacy questions; provides directions for the correct action. ·Supports telecommunication devices andservices; assists users on various vendor wireless networks and telephony. ·Distributes and reviews user equipment asrequired; updates inventory asset management systems with assigned equipment; ensuresequipment is clean, up-to-date, and operational. ·Provides installation and assistance forlaptops, desktops, printers, scanners, cell phones, air cards, landlines, networks,and other assigned peripherals. ·Troubleshoots end-user problems; troubleshootsdesktop and network printing problems for various vendor printing devices. ·May be asked to train users on IT hardware andsoftware (e.g., laptops, printers, login, email, etc.) ·Creates user support documentation and instructions. ·Multi-task, prioritize problems, and managetime to ensure the timely resolution of incidents. ·         This individual will work in a team environment, is responsible for IT support and Telcom tickets, and demonstrates an ability to communicate with agency personnel beyond providing and receiving instructions. TECHNICAL SUPPORT, SPECIALIST SKILLS,AND QUALIFICATIONS. ·Minimum of 2-3 years of IT technical support ·Strong knowledge and experience installing,configuring, replacing, and supporting network infrastructure equipment, including servers, workstations (Windows/Mac), switches, routers, cabling, VoIP systems,etc. ·Technical expertise should include Windows 10,MS Office 365, Active Directory, SCCM, utilization of GPOs, Enterpriseanti-virus solutions, Helpdesk ticketing systems, and Azure. ·Proficiency with imaging laptop computers 20h2,21h2, Microsoft Office 2010, Cisco network, and other authorized desktop applications. ·Knowledge and proficiency in Mobile devicemanagement, including IOS and Android devices operating systems Enterpriseencryption solutions, Windows PC/laptop management via Active Directory, andrelated software. ·Willing to work off-hours and weekends whenrequired for projects or emergency support. ·Experience installing, configuring, andsupporting network printers and audio/visual equipment ·Effective use of ticketing systems to trackand document incidents (ServiceNow and Sales Force ·isstrongly preferred) ·Highly detailed and process-oriented withadvanced troubleshooting, incident resolution, and documentation skills ·Strong team leadership, time management, andcoaching and mentoring skills ·Excellent customer service and communicationskills are a must. ·Desktop Technician will provide day-to-daylocal remote desktop support, receive inbound calls, answer questions,troubleshoot, and document steps performed to resolve challenges with hardware,software, and application issues in a ticketing system. ·Providing fault analysis to customers’ coreoperating systems and platforms, providing support, and applying desktop faultresolution for the approved application suite.

Posted 30+ days ago

Customer Support Representative-logo
Perry WeatherDallas, TX
At Perry Weather, we’re at the forefront of providing innovative weather safety solutions. Thousands of users trust our fast-growing weather safety platform across various industries, including school districts, cities, universities, golf courses, professional sports, and more. Our cutting-edge software and connected hardware empower organizations to make rapid decisions when faced with weather disruptions, ensuring the safety of individuals and the smooth operation of activities/events. We’re seeking an enthusiastic, solutions-oriented, tech-savvy Customer Support Representative . As a Customer Support Representative, you will be on the front lines with customers, providing guidance in troubleshooting hardware and software issues, responding to common customer questions, and closing each interaction with a satisfied customer who has been provided with a timely resolution. Key Responsibilities: Respond promptly to customer inquiries via phone and email Remotely troubleshoot and resolve platform issues, hardware unit issues, and escalating complex cases when needed Guide customers through hardware installation and account configuration Accurately document customer interactions and next steps Identify problem trends and report to the appropriate teams Expect your responsibilities to evolve as we grow — we value people who can adapt and thrive with change Requirements 1+ years in a customer or technical support role (experience in a SaaS, IoT, or technology company is a plus) Strong technical aptitude and troubleshooting abilities Demonstrated capacity to multitask and prioritize in a dynamic environment Customer service mentality and empathy during problem resolution Ability to understand and communicate technical issues in easy-to-understand language Strong verbal and written communication skills Willing to be onsite at our Dallas office, Monday through Friday Highly organized with a keen eye for detail Experience with CRM or support ticketing tools (preferred: HubSpot, Zendesk, or similar) Benefits Casual work environment.  We're located in the vibrant Dallas Oak Lawn neighborhood. As a note, our team is in office M-F!  Comprehensive benefits.  We offer competitive health insurance plans, 401(k) with employer matching, and a suite of voluntary benefits. Engaging culture.  Monthly All-Hands, fun events like Office Olympics, happy hours, and more. Grow with us.  We’re growing rapidly, and yet we have a massive amount of work and opportunity ahead. We are looking for difference-makers. Note: We value in-person collaboration; therefore, remote work is not an option. This role is fully onsite, Monday – Friday.

Posted 30+ days ago

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APTUS HEALTH CAREmcallen, TX
Aptus ABA Therapy Services is seeking a skilled and detail-oriented Maintenance Support Technician to join our facilities team. In this role, you will be responsible for ensuring that our ABA Department is well-maintained, safe, and functional for both staff and patients. Your duties will include performing routine maintenance, manage inventory, ensure clean and safe environment . Repairing equipment, addressing facility issues, and assisting therapists with clients as needed. Your expertise will play a critical role in supporting our mission to provide exceptional care by maintaining a safe and efficient environment. If you have a technical background and a commitment to quality service, we welcome your application. Requirements Requirements: High school diploma or equivalent; technical certification or degree in facilities maintenance, HVAC, electrical, or a related field is preferred Proven experience in maintenance or facilities management, preferably in a healthcare environment Strong knowledge of building systems and maintenance procedures Excellent troubleshooting and problem-solving skills Ability to work independently and manage multiple tasks effectively Strong communication and interpersonal skills Work Schedule: Full-time, Work Setting: In-person Benefits Flexible Schedule , Pay: $10.00 - $12.00 per hour Expected hours: 25 – 38 per week Flexible schedule Professional development assistance Medical Specialty: Pediatrics Schedule: Monday to Friday 9:00am-5:00pm

Posted 30+ days ago

Registration/Support Staff - Tampa FL-logo
CDR CompaniesTampa, FL
The community needs your help! CDR Health Care Inc. is seeking Registration/Support Staff within the Tampa, FL area. This position is responsible for providing general administrative support, clerical and other support as needed which may include Traffic Control. Duties may vary based on assignment but not limited to: General Administrative Data Entry Registration/Discharge support Must have a strong attention to detail. Must be computer literate. Physically able to adapt to various working environments (i.e.: indoor and outdoor) Must be flexible with positive presence. May be: lifting bending typing CDR Health Care Inc. is an Equal Opportunity Employer M/F/D/V and EO/AAN/D. Must be able to work in the United States to apply. Requirements High School diploma or GED preferred Ability to start work right away Be physically able to work under in various conditions: indoor and outdoor such as: Working long hourly shifts – May be more or less than 40 hours per week and 5-7 days per week, depending upon assignment Standing for long periods of time Ability to lift packages up to 30 lbs. Ability to understand and comply with all safety requirements Must have strong attention to detail and accuracy Ability to enter data quickly and accurately Provide your own reliable transportation May be required based on assignment to present a valid driver's license, and proof of vehicle insurance. Must submit to and pass a drug screen, background check Ability to provide Form I-9 documents that shows your identity and eligibility to work in the United States Other duties which may arise that commensurate with the title and position. Full immunization record must be presented before hire, Covid vaccine not included. Bilingual (Creole speaking highly Preferred) Schedule This project is expected to start June 2023. Day Shift - 8am - 5pm (subject to change) Open Monday to Friday

Posted 30+ days ago

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UniUni LogisticsLos Angeles, CA
Who Are We? UniUni is a Canadian courier for e-commerce and logistics companies that is full of energy and determination. Our team and technology elevates and streamlines fulfillment services in Canada to meet customers' demanding expectations. With tens of thousands of parcels fulfilled daily, we have established ourselves as a leader in the last mile delivery and e-commerce fulfillment operation in Canada. What Do We Offer? At UniUni, we offer exciting opportunities to our employees to achieve their career goals. We value lateral moves as much as vertical promotions – we believe all roles should develop your skills, broaden your experience, and help you build a rewarding career. We know you are not only seeking a job, but a career to pursue. If you are ready to join UniUni’s dynamic team, while working hard and having fun doing it, we invite you to apply online and let us know how you can be part of our success story. Role Overview We are currently hiring multiple Operation Support Specialists to lead and manage our operations teams across multiple locations in North America. In this role, you will be responsible for overseeing operations in various regions, supervising data-related tasks, and optimizing standard operating procedures to ensure efficient and standardized operations. Our goal is to maintain high service standards, and as a result, you will be required to travel to support and guide local operations teams in cities throughout the United States. Requirements Primary Responsibilities: Provide operational support in logistics or related fields, ensuring smooth execution of daily activities. Analyze key metrics and operational trends to identify issues and recommend actionable improvements. Design and implement data tracking systems and templates to maintain data accuracy and consistency. Supervise teams and ensure compliance with standard operating procedures (SOPs) through effective leadership practices. Coordinate with cross-functional teams to drive operational enhancements and resolve interdepartmental challenges. Support the development and execution of standardized and automated processes to improve efficiency. Utilize automation tools and data systems to streamline workflows and optimize operational processes. Review and continuously improve SOPs by leveraging insights gained through data analysis. Organize and lead training sessions to roll out new SOPs, automation tools, and data systems, ensuring team alignment and adoption. Qualifications: 1-3 years of work experience in the warehouse and logistics industry. Bachelor's degree or higher education. Possession of a valid driver's license in the United States and willingness to travel up to 70-90% Ability to learn quickly and excellent problem-solving skills, with the ability to effectively handle unexpected situations. Strong planning, management, and coordination abilities. Excellent communication skills, both written and verbal. Proficiency in basic computer operations, including Microsoft Office software, and some data analysis skills. Benefits 401K, Dental, Vision, Medical insurance, Paid Holiday, Paid Time Off, Paid Sick Leave, Management training program, H1B Sponsorship. $19-24/hour  during the first three months, will increase after passing the probationary period.

Posted 30+ days ago

Copay Manager - Support Program/Claims Processing-logo
AssistRxOrlando, FL
The  Copay Support Program Manager  is a critical role within the organization and is primarily responsible for the creation, design, set-up and administration of Pharmacy and Medical Copay programs for AssistRx manufacturer clients. Required engagement with client, account managers, program managers, finance team members and other departments within the organization to implement and support all operational and financial processes related to claim processing activities. In addition, manager will ensure effective day-to-day operations and provide ongoing Copay program metrics for internal and external business review meetings. Responsible for forecasts and analyzing claims data to determine Copay utilization, establish escrow account minimum balances as well as replenishment needs. This position will identify and report Copay trends, patterns and behaviors as well as make recommendations to increase utilization based on Copay claims and patient compliance/adherence activities. Also, this position will implement data-driven initiatives to achieve operational and process excellence that will optimize and increase the number of Copay Programs supported and managed by AssistRx.  Key Responsibilities: Program Strategy & Execution Serve as the primary client contact for the development, implementation, and ongoing management of pharmaceutical copay programs. Lead the design and administration of program business rules and ensure successful integration with adjudication systems. Oversee daily operations of assigned copay programs, ensuring service level excellence and compliance with contractual obligations. Stakeholder Collaboration Partner cross-functionally with internal departments (Account Management, Program Management, Finance, IT) and external partners (vendors, adjudicators, pharmacies, sites of care) to ensure program success. Collaborate with clients on program enhancements, process improvements, and performance initiatives to maximize program utilization and outcomes. Operational Excellence Direct the day-to-day activities of the copay team, including training, coaching, and mentoring team members on program operations and adjudication troubleshooting. Ensure effective quality control and accuracy in program set-up, updates, and reporting deliverables. Manage program performance through KPIs, metrics reporting, and operational reviews. Data Analysis & Financial Oversight Analyze claims data to monitor copay program utilization, identify trends, and forecast program needs (escrow balances, replenishments). Provide actionable insights and recommendations to improve patient engagement and program adherence. Partner with finance to support billing processes, escrow account reconciliation, and financial reporting. Client Engagement & Communication Build and maintain strong client relationships through proactive communication, trust-building, and delivering results. Present program metrics, performance trends, and recommendations during client meetings and business reviews. Act as a Subject Matter Expert on all matters related to copay and affordability programs within AssistRx. Requirements Proven experience managing pharmacy or medical copay programs within a healthcare, pharma services, or HUB services environment. Strong understanding of claims adjudication processes, reimbursement models, and affordability solutions. Skilled in program design, implementation, and operational management. Advanced proficiency in data analysis and reporting with the ability to interpret and communicate business impacts. Excellent communication, client relationship management, and cross-functional collaboration skills. Leadership experience with a demonstrated ability to train, coach, and develop team members. Strong organizational skills with a focus on process improvement and operational excellence. Preferred Experience: Experience working with adjudication platforms, HUB services, and pharmaceutical manufacturer programs. Familiarity with patient assistance programs, specialty pharmacy operations, and healthcare compliance standards. Benefits Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire.

Posted 30+ days ago

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Two95 International Inc.Philadelphia, PA
Title – Technical Support Analyst Position – Fulltime Location – Philadelphia , PA Salary- $Open(Best Possible) Required Skills: Implementation, maintenance and support of server environments, local and wide area networks at al locations. May require sitting for extended periods of time. Light lifting and/or carrying, not to exceed 50 lbs. Manual dexterity and fine motor skills Four-year college degree in Computer Science, Information Systems or related field (two-year degree or technical certificate and relevant work experience may substitute for four-year degree). Interest in an knowledge of personal computer hardware and software. Minimum 3 years’ direct hands-on experience with Microsoft Windows support, computer hardware support, Microsoft Office support, and computer Windows and Wi-Fi networking support. Knowledge about Active Directory and VCOIP. Minimum 2 years’ support experience with cellular phones and tablets. Excellent customer service skills; able to deal with people in pressure situations. Personal integrity and strong work ethic. Good customer service skills; able to deal professionally with people in pressure situations. A valid driver’s license with an acceptable driving record and available for regional travel. Note: If interested please send your updated resume and include your rate requirement along with your contact details with a suitable time when we can reach you. If you know of anyone in your sphere of contacts, who would be a perfect match for this job then, we would appreciate if you can forward this posting to them with a copy to us. We look forward to hearing from you at the earliest!.

Posted 30+ days ago

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Grace Community Care and Homes Inc.Red Bank, NJ
Are you passionate about making a difference in the lives of individuals with disabilities? Join Grace Community Care, where we empower individuals to thrive and achieve their full potential through innovative and compassionate support! Under the supervision of a Board Certified Behavior Analyst©, The Behavioral Support Specialist is responsible for conducting assessments, developing behavior support plans, and implementing interventions to address challenging behaviors in individuals Age 21+ with developmental disabilities. Key Responsibilities Conduct behavioral assessments to identify challenging behaviors and determine root causes. Develop structured behavior intervention plans tailored to the individual's needs. Implement behavior plans and provide direct support as needed. Train staff on implementing behavior support strategies and intervention techniques. Monitor and evaluate the effectiveness of behavior plans, making adjustments as necessary. Maintain thorough and accurate documentation of assessments, progress, and interventions. Collaborate with multidisciplinary teams to align behavioral strategies with the Individualized Service Plan (ISP). Minimum Qualifications Bachelor’s degree in  Applied Behavior Analysis, Psychology, Special Education, Social Work, Public Health Counseling , or a related field. At least  1 year of supervised experience  working with individuals with developmental disabilities. Experience in  positive behavior support  or  applied behavior analysis (ABA) . Must work under the supervision of a  BCBA  or  BCBA-D . Behavioral Specialist Qualifications & Skills Excellent communication and interpersonal skills Proven ability to work collaboratively in team settings Basic Life Support (BLS) and CPR certified Job Type: Part-time Pay: $25.00 - $30.00 per hour Expected hours: 15 – 30 per week Benefits: 401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Professional development assistance Referral program Retirement plan Vision insurance Schedule: Choose your own hours Monday to Friday Application Question(s): Please Provide Your Best Email: Are you currently under the supervision of a BCBA or BCBA-D? Do you have at least 1 year of experience working with Adults Age 21+ individuals with developmental disabilities?

Posted 30+ days ago

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Grace Community Care and Homes Inc.Willingboro, NJ
Grace Community Care of NJ  is looking to hire (2) 1:1  Direct Support Professionals (DSP) one available for Day Shift 9am-3pm and another shift 4pm-8pm or Weekends Schedule: Monday- Friday Weekday Shift or Weekends Weekend shift days between Sat or Sun 9 -2pm This Requires Accompanying and transporting 1:1 client to various community engagement outings. Must have experience working with clients with Developmental Disabilities. Must have Driver's License and reliable transportation. CPR Training and Certification in Last 2 Years Must have Access to Wi-Fi/internet/Tablet or Computer for communication and resource access. Proficient in note-writing and time recording. Team player mentality, professionalism, and punctuality. Qualifications: High school diploma or equivalent (Bachelor's degree in related field preferred). Experience in Direct support. Must have Access to Wi-Fi/internet/Tablet or Computer for communication and resource access. Proficient in note-writing and time recording. Team player mentality, professionalism, and punctuality. Ability to pass Employment and Background checks. Responsibilities Provide direct support to individuals with developmental disabilities in daily living activities, including personal care and assistance with ADLs either in the community such as community centers or their own personal home. Observe and document patient behavior and progress, ensuring their safety and well-being. Collaborate with team members and families to implement care plans. Utilize first aid skills as necessary and maintain a valid driver's license for transportation needs. 1:1 Personal Care Experience Preferred Non-group home role. This is a 1:1 shift. Please reply with shift availability. Job Types: Full-time, Part-time, Contract Pay: From $19.00 per hour Expected hours: No more than 30 per week Benefits: 401(k) Paid time off Schedule: Day shift Evening shift Monday to Friday Morning shift Weekends as needed Experience: 1:1 DSP: 1 year (Required) Willingness to travel: 25% (Required) Work Location: In person Hit " Apply Now " where you'll head to our Applicant Portal and begin telling us about yourself and uploading your credentials.

Posted 30+ days ago

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ODORZX INC.Diamond Bar, CA
ODORZX INC. is seeking an HR/Payroll & Admin Support professional to assist our HR department in managing various administrative and payroll functions. In this role, you will play a key part in supporting the HR initiatives of our organization, ensuring that our team's needs are met efficiently and effectively. Responsibilities: Assist with payroll processing and ensure accuracy of employee time records. Support the recruitment process, including job postings, scheduling interviews, and providing onboarding assistance. Maintain employee files and ensure data integrity within HR systems. Assist with benefit coordination including enrollment, changes, and answering employee inquiries. Prepare and distribute HR-related communications to employees. Coordinate training sessions and employee development programs. Help manage and implement HR policies and programs. Provide general administrative support to the HR department as needed. Ensure compliance with applicable labor laws and company policies. Requirements Qualifications: Previous experience in HR, payroll, or administrative support preferred. Knowledge of payroll software and HRIS systems a plus. Strong organizational skills and attention to detail. Effective communication and interpersonal skills. Ability to maintain confidentiality and handle sensitive information appropriately. Proficient in Microsoft Office Suite, especially Excel. Ability to prioritize tasks and handle multiple responsibilities in a fast-paced environment. Strong problem-solving skills and a proactive approach to tasks. High level of professionalism and integrity. Join our team at ODORZX INC. and be part of a vibrant workplace that values your contributions and encourages development! Benefits Full Time Benefits Include: Vacation Time (After 1 Year) 401k With Match (After 1 Year) Medical Benefits (Medical, Dental, Vision) Sick Time Personal Days (After 1 Year) Company Paid Holidays Company Paid Car, Gas, Insurance (Job Specific) Company Paid Travel (Job Specific) Employee Referral Program Retention Bonus (Job Specific) Rapid Advancement Opportunities ODORZX is a rapidly growing company in San Francisco, CA, with unlimited growth opportunities. Possible opportunities include full-time (F/T) Service Agents, Drivers, Service Agent Lead, and Operations Supervisor.

Posted 30+ days ago

Home and Community Direct Support Professional, Lower Bucks-logo
Access ServicesLevittown, PA
Access Services is seeking caring and patient DSPs (Direct Support Professionals) to join our In Home Supports team on a full-time or part-time schedule with shift options currently in Levittown, Bristol, Holland, Fairless Hills, Yardley, and Bensalem. As a Direct Support Professional, you will have the opportunity to provide supports to adults with developmental disabilities/Autism who desire to continue living in a home environment for as long as possible. Your daily actions as a Direct Support Professional will enable each individual to flourish in their desired home context, maintain or increase their independence, and live their best lives. Your goal is to provide the highest quality care for each individual. Paid training is provided by Access Services, so no experience is necessary. Key Responsibilities of the DSP: Direct Support Professionals will assist individuals with developmental intellectual disabilities in the region where you serve. You will provide creative support through a variety of tasks, activities and/or community engagement. You may provide direct services to individuals in their own homes or in their natural family homes. Direct Support Professionals will provide supports as outlined in the individual’s plan of care utilizing approved interventions. This includes safe crisis management techniques, emotional support, and positive reinforcement. Direct Support Professionals will maintain appropriate case notes for the individuals served. Requirements Candidates must meet all qualifying and ongoing job criteria including background checks, physical examination results, and clearances.  A high school diploma or GED.  A valid  driver's license , and access to a reliable vehicle during work hours.  A U.S. driver’s license for at least two years (not including time with a permit).  Must be listed as a driver on a valid auto insurance policy.  Benefits Compensation and schedule: The DSP's hourly rate starts at $17/hour , with increases based on education and experience. Full and part-time DSP positions are available, with schedules built around your availability and based on client needs. All employees receive the following benefits: Mileage Reimbursement, paid travel time between worksites Employee Assistance Program (EAP) Referral Bonuses Ongoing Training Discounts on various services, perks with local Credit Unions, college tuition discounts If working 20 hours or more, benefits also include: Paid Time Off, Tuition reimbursement, 401k match. If working 30+ hours per week, benefits also include: Health, Vision, Rx, & Dental insurances 401k match, Tuition Reimbursement and college tuition discounts 20 Days Paid Time Off plus additional time with continued service. Paid Holiday Time. Catastrophic Sick Leave (CSL) Company Paid Life Insurance, Short & Long Term Disability Why work for Access Services as a Caregiver or a DSP? We offer an inclusive, supportive work environment with opportunities for professional development, career growth and a team that truly cares about the work they do, the people they support and their team members. Access Services is an Equal Opportunity Employer. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be constructed as an exhaustive list of all responsibilities, duties, and skills required and do not restrict management’s rights to assign or reassign duties and responsibilities to this position at any time.

Posted 30+ days ago

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Office Administration Support – Entry-Level (Part-Time or Full-Time) (Remote)

Top Level PromotionsWorcester, MA

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Job Description

Office Administration Support – Entry-Level (Part-Time or Full-Time)

About the Job Position
This entry-level remote role is ideal for individuals based in Worcester, Massachusetts. Depending on your skills and interests, tasks may include data organization, product evaluations, reviewing consumer insights, updating spreadsheets, basic email communication, or assisting with internal documentation. With a flexible schedule and a home-based setup, you'll contribute to projects supporting both national and U.S. market research.

About Us
Top Level Promotions is a remote-first research and consulting firm working with major brands to collect meaningful consumer feedback. We manage digital projects such as product testing and service reviews that help companies understand what real customers want. Our Worcester-based remote team is growing, and we're seeking dependable, detail-oriented individuals who are comfortable working independently.

Industries We Serve Include:

  • Administrative Services

  • Energy & Environmental Sciences

  • Airlines & Transportation

  • E-commerce & Online Retail

  • Apparel/Textiles

  • Automotive

  • Food & Beverage

  • Technology & Digital Communications

  • Customer Service & Support

  • Data Organization & Analysis

  • Education

  • Media & Entertainment

  • Health Care

  • Manufacturing

  • Marketing Research

  • Outdoor Gear & Recreation

  • Pet Products

  • Hospitality & Food Service

  • Travel & Tourism

  • Toy & Game Industry

Worcester-Focused Projects
Some projects may focus on Worcester's industries, demographics, and local consumer habits. Known as the “Heart of the Commonwealth,” Worcester combines historic charm with a growing reputation for innovation in health care, biotech, and higher education. With its diverse population, cultural vibrancy, and strategic central location in Massachusetts, the city plays a key role in regional economic trends. Your feedback will help brands connect more effectively with consumers in this vital urban hub.

Qualifications

  • Reliable high-speed internet connection

  • Laptop or desktop computer with webcam and microphone

  • Quiet, organized workspace at home

Key Skills

  • Strong written and verbal communication

  • Dependability and self-managed work habits

  • Familiarity with common digital tools and platforms

  • Attention to detail and commitment to confidentiality

Benefits

  • Fully remote role — no commuting required

  • Flexible part-time or full-time hours available

  • Opportunity to provide feedback on real products and services

  • Potential for ongoing assignments based on consistency and performance

Compensation
Pay ranges from $18.50 to $36.00 USD per hour, depending on assignment type and complexity.

Experience
No prior experience is required. Support and resources are provided to help you begin confidently.

How to Apply
If you are located in Worcester, Massachusetts, and interested in a flexible remote role, please apply online to get started.

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