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Relay , a Raleigh-based tech startup, is looking to change the way we communicate. We’re on a mission that matters, and we're hiring for a Technical Support Specialist who will thrive in a dynamic high-growth start-up environment.  Frontline workers are the lifeblood of our economy, and we're building the cloud platform that makes them better, faster and safer than ever before. Our cloud solution offers a data driven approach to frontline work through real time communications, real time location information and powerful real time data and insights. Here at Relay, we've designed, built and launched an entirely new product category and we're disrupting the handheld radio industry. What is it? A simple, rugged, internet-enabled smart-device, and all the software that runs with it, for B2B clients and frontline workers across multiple industries and verticals. We've achieved proven product-market fit with a user experience that solves real-world customer pain and unlocks new capabilities. We are expanding our Operations team to support this growth! What is Relay? A platform that includes a simple, rugged, internet-enabled smart-device, and all the software that runs with it, for B2B clients and frontline workers across multiple industries and verticals. We've achieved proven product-market fit with a user experience that solves real-world customer pain and unlocks new capabilities. We are expanding our Customer Support team to support this growth! This is a hybrid role based in our Raleigh, NC headquarters, requiring 3 days per week in the office (Monday, Wednesday, Friday).  You'll also participate in a week-long on-call rotation approximately once every two months. This role is hiring for regularly scheduled hours of 12:00pm-9:00pm.  What you will do: Provide support on Relay enterprise products through multiple channels i.e. phone, email, chat, video, etc. We utilize Zoho Desk, Zoho CRM, and GoTo Connect Troubleshoot Relay enterprise issues by providing excellent verbal and written customer communications while clearly summarizing, notating, and researching within the customer relationship management (CRM) and ticketing systems Continuously expand your technical expertise and stay up-to-date on the latest Relay product developments. Work closely with internal teams (Customer Success, Supply Chain, Billing, Product, Engineering) to ensure timely and effective resolution of customer issues. Meet individual key performance indicators (KPIs) and contribute to team objectives and key results (OKRs). Work a support on-call rotation every two months Less than 5% domestic travel as needed What you will have: 2+ years experience in customer service and/or technical support within a transferable industry Excellent communication skills (written and verbal) with the ability to explain technical information clearly and concisely to a variety of audiences. Familiarity with technology and a curiosity to dig in and problem solve problems without being handed the solution Strong time management and organizational skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment. Positive attitude, career-oriented, self-motivated, willingness to work in an ever-changing environment The ability to receive and apply constructive feedback to continuously improve your performance. About us: company, culture & perks: We have a culture where we empower our Relayers to do the best work in their lives. We call this idea BWIML (pronounced bee wimmel = Best Work In My Life). It's truly amazing what happy, engaged team members can achieve. Our ever evolving list of benefits means you'll be able to achieve work/life balance, stay healthy, perform impactful work, grow in your role, look after yourself/your family, and invest in your future.  At Relay, we offer... 100% Paid Insurance Health, Dental, Vision, Long/Short Term Disability and Life Insurance benefits for you and those who depend on you Generous Paid Time Off 401(K) Savings Plan + Company Match Baby Cash Reward + Paid Parental Leave Wellness Perks, including access to a world-class onsite fitness center Free Snacks and Fun Times Latest tech, standing desks, and all the accessories and software you need to succeed in your role Please note all finalist candidates must complete a successful background and reference checks prior to employment with Relay. The Relay Hybrid Work Model At Relay, relationships are at the core of everything we do - and this translates to how we approach our customers and our work internally. Relay strives to be long-term relational partners versus transactional vendors to our customers. You will be encouraged to get in front of our customers and/or attend a trade show as a Relayer, regardless of your role.  Internally, Relayers endeavor to build authentic, caring, and trusted relationships with each other. With these principles in mind, and because we believe relationships are formed more quickly and deeply in-person, we greatly value the power of collaborating together with our customers on-site at their properties, and with each other in our spectacular and amenity-rich office. Our relational approach is also at the heart of  why  we ask all Relayers in our hybrid model to work from the office a  minimum  of 3 days per week with some roles requiring additional days. At this time Relay is unable to provide sponsorship for employment. In order to be considered for employment, applicants must be currently legally authorized to work in the US and not require future sponsorship in order to continue working for Relay.  

Company Overview: Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody.  Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.  BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock.  We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! Responsibilities: Receive inbound phone calls to resolve routine and new issues with patients, doctors and insurers Provide patient care to accurately support pharma programs and triage to appropriate teams when required Strive to meet and exceed structured performance targets.  Document all call information and data discovery according to operating procedures Utilize Knowledge Base materials as a foundation for resolving inquiries  Maintain confidentiality of patient and proprietary information Develop a working knowledge of company related security and privacy practices. Participate in continued education on product changes, new features and product launches Help improve the patient experience by sharing feedback with management to further develop the product, materials and processes  Requirements: Bilingual Korean required, with strong command of the English language High school diploma or GED required, Bachelor’s degree strongly preferred Customer service or inbound call center experience required Healthcare, pharmacy or other relevant industry experience strongly preferred Strong verbal and written communication skills Sound technical skills, analytical ability, good judgment, and strong operational focus A passion for providing top-notch patient care Ability to work with peers in a team effort and cross-functionally Strong technical aptitude and ability to learn complex new software Location/Hours: Full time position, on-site in Pittsburgh Availability Monday-Friday across various shifts, including 8am-4pm, 9am-5pm, 10am-6pm, 11am-7pm, 12pm-8pm, and 1pm-9pm OR  open for availability for 4 day 10 hour shifts from 10am-8 pm  Availability for rotating Saturday shifts 9am-5pm Scheduling flexibility, as your schedule may change over time according to business needs  Benefits: Medical, dental, and vision insurance plans that fit your needs 401(k) retirement plan Paid time off, sick time & holidays Paid parental/baby bonding leave Daily meal stipend for onsite marketplace Pre-tax transit benefits and free onsite parking Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population.  At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year.  Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Company Overview: Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody.  Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.  BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock.  We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! Responsibilities: Receive inbound phone calls to resolve routine and new issues with patients, doctors and insurers Provide patient care to accurately support pharma programs and triage to appropriate teams when required Strive to meet and exceed structured performance targets.  Document all call information and data discovery according to operating procedures Utilize Knowledge Base materials as a foundation for resolving inquiries  Maintain confidentiality of patient and proprietary information Develop a working knowledge of company related security and privacy practices. Participate in continued education on product changes, new features and product launches Help improve the patient experience by sharing feedback with management to further develop the product, materials and processes  Location/Hours Full time 40 hrs/week, shifts can range anytime between the hours of operations 7am- 7pm CT Rotating Saturdays as the business needs, 8am- 4pm CT Onsite: 400 South Woods mills Rd, Suite 100, Chesterfield, MO 63017 Scheduling flexibility, as your schedule may change over time according to business needs  Benefits Medical, dental, and vision insurance plans that fit your needs 401(k) retirement plan Paid time off, sick time & holidays Pre-tax transit benefits and free onsite parking Requirements: High school diploma or GED required, Bachelor’s degree strongly preferred Customer service or inbound call center experience required Healthcare, pharmacy or other relevant industry experience strongly preferred Strong verbal and written communication skills Sound technical skills, analytical ability, good judgment, and strong operational focus A passion for providing top-notch patient care Ability to work with peers in a team effort and cross-functionally Strong technical aptitude and ability to learn complex new software Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population.  At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year.  Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About Valor: Valor Equity Partners is a different kind of private investment firm. We pioneered the idea of operational growth. We work side-by-side, shoulder-to-shoulder, to help grow the operations of great companies solving the world’s biggest problems. We invest in technology and technology-enabled companies that innovate and disrupt existing industries — from biosciences to transportation to food to health and wellness. We’ve had the honor of serving some of the world’s greatest entrepreneurs and companies, including Tesla, SpaceX, Anduril, Eight Sleep, GoPuff, and others .   Our values are core to all we do. These values are excellence, humility, integrity, and responsibility. Valor means that we: Strive for excellence in everything we do; Maintain our humility and mutual respect no matter what circumstances we encounter; Insist upon the highest level of integrity in our interactions and in the logic of our investment process; and Demonstrate responsibility and dedication to all of our constituents. About our Team: The Scale Group at Valor Equity Partners has seven different verticals: Lean, Growth, Operational Finance, Revenue Generation, Corporate Strategic Partner Support, Human Capital, and Research. The team working on the Revenue Generation and Corporate Strategic Partner Support verticals is hiring a Vice President who will be responsible for managing the relationships at Starbucks, Alsea, and Alshaya, as well as supporting our portfolio companies as they engage in partnership conversations with those partners. About the Role: This role will be responsible for: Owning and evolving the Valor-Starbucks, Valor-Alsea, and Valor-Alshaya relationships Managing Strategic Innovation Council engagement at Starbucks, Alsea, and Alshaya; including identifying and driving business development and strategic partnership opportunities for Valor Portfolio Companies with Starbucks, Alsea, and Alshaya Developing, managing, and deepening close, trusted relationships with executives at our Portfolio Companies, Corporate Strategic Partners, and members of the greater Valor network Organizing, motivating, and leading team members to continuously improve, test, and build infrastructure, systems, processes, and deliverables that enable our team, Portfolio Companies, and Corporate Strategic Partners Partnering with the investment team to develop internal and external deliverables, including portfolio reviews and Limited Partner Meetings Managing and mentoring junior associates Candidates should be located or willing or relocate to Valor’s Seattle office. All Valor offices are currently open and operating. All team members are expected to come into the office five days a week and travel as often as needed (20%+). About You: 7+ years of experience at Starbucks Deep relationships within Starbucks and an understanding of the company’s organizational structures and culture Ability to advise early and growth stage founders on how to best engage with Starbucks, Alsea, and Alshaya An entrepreneurial instinct with a clear bias for informed action and a track record of leading in dynamic environments A process-oriented operator who is independently capable of seeking information, corralling resources, and delivering results and deliverables on-time without waiting for direction A strategic thinker who is effective at driving complex multi-stakeholder processes to desired results while managing risk An excellent and authentic relationship builder with a strong, low-ego leadership style that can collaborate and lead across all levels of an organization from working teams to the c-suite An articulate and thoughtful communicator that can turn complex ideas into easy to digest deliverables An organized program manager who can juggle and stay on top of complex projects while also taking initiatives from conception to launch A team player with a relentlessly positive attitude and instinct to respond to team needs and evolve as we grow

DABS Inc provides comprehensive life skills training to adults with developmental disabilities, especially those experiencing placement challenges across California. We develop placement opportunities in order to help clients achieve a dignified experience of living and thriving within a network of community support and outreach. Our Skills Instructors enable our clients to reach their goals, create lasting and meaningful relationships, and to gain access to opportunities for learning and community outreach. With guidance, our clients are able to make their own informed decisions based on their own needs and wishes without threatening nor restricting their independence. Position also open to Behavior Technicians What You Will Do Provides person-centered instruction and soft skills building through planned activities in the community Establish and maintain a safe environment in all settings including facilities, vehicles and public outings Engage clients while encouraging positive peer interactions and healthy socialization Develop community activity plans based on client's personal goals Redirect inappropriate behaviors and seek positive resolution to client conflicts and difficulties using ABA professional behavioral health tactics and training Utilize nonviolent physical crisis intervention tactics if a client presents a danger to themselves or others Must participate in safety trainings and other ongoing trainings and staff meetings Communicate critical information and incidents regarding clients with internal personnel and external circle of support(s) Track and document client progress and capture accurate case notes information in a concise, professional, and accurate manner Taking consumers on outings Working with a team of internal and external professionals Other related tasks as needed What We Need From You Current CPR Certification - we can provide you with resources to complete this Recent TB Test - we can provide you with resources to complete this Reliable Transportation to and from work Experience working with adults with developmental disabilities preferred Background working with behaviors preferred For roles that require driving, you will need to have a valid driver’s license, personal vehicle, and insurance Undergo federal and state fingerprint background check What We Offer Typical schedule: Monday through Friday 8:30am to 3:30pm Paid Sick Leave Where You Will Work Roseville area opportunities available DABS, Inc provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

DABS Inc provides comprehensive life skills training to adults with developmental disabilities, especially those experiencing placement challenges across California. We develop placement opportunities in order to help clients achieve a dignified experience of living and thriving within a network of community support and outreach. Our life skills training enables our clients to reach their goals, create lasting and meaningful relationships, and to gain access to opportunities for learning and community outreach. With guidance, our clients are able to make their own informed decisions based on their own needs and wishes without threatening nor restricting their independence. What You Will Do Aid Consumers with everyday activities that include light housekeeping, meal preparation, running errands, and helping to create or provide personal hygiene routines Assisting with medication administration is at times required depending on the need of consumers Providing transportation to consumer for any appointments of their choice Tracking and documenting changes in clients’ overall status Working with a team of internal and external professionals What We Need From You Current CPR Certification - we can provide you with resources to complete this Recent TB Test - we can provide you with resources to complete this Reliable Transportation to and from work Some experience working with individuals with developmental disabilities would be useful but not required for anyone that is passionate about making a difference For roles that require driving, you will need to have a valid driver’s license, personal vehicle, and insurance Undergo federal and state fingerprint background check What We Offer Compensation: $18-23 per hour Full and Part-Time positions - let us know what you’re looking for! Paid Time Off and Sick Leave Where You Will Work Redwood City, San Mateo, South San Francisco, Belmont and Menlo Park area opportunities available DABS, Inc provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

DABS Inc provides comprehensive life skills training to adults with developmental disabilities, especially those experiencing placement challenges across California. We develop placement opportunities in order to help clients achieve a dignified experience of living and thriving within a network of community support and outreach. Our life skills training enables our clients to reach their goals, create lasting and meaningful relationships, and to gain access to opportunities for learning and community outreach. With guidance, our clients are able to make their own informed decisions based on their own needs and wishes without threatening nor restricting their independence. What You Will Do Aid Consumers with everyday activities that include light housekeeping, meal preparation, running errands, and helping to create or provide personal hygiene routines Assisting with medication administration is at times required depending on the need of consumers Taking consumers on outings Tracking and documenting changes in clients’ overall status Working with a team of internal and external professionals What We Need From You Current CPR Certification - we can provide you with resources to complete this Recent TB Test - we can provide you with resources to complete this Reliable Transportation to and from work Some experience working with individuals with developmental disabilities would be useful but not required for anyone that is passionate about making a difference For roles that require driving, you will need to have a valid driver’s license, personal vehicle, and insurance Undergo federal and state fingerprint background check What We Offer Compensation: $18-$20 per hour Full and Part-Time positions - let us know what you’re looking for! Paid Sick Leave Where You Will Work Mill Valley, San Rafael, Novato, Marin City and Corte Madera area opportunities available DABS, Inc provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

DABS Inc provides comprehensive life skills training to adults with developmental disabilities, especially those experiencing placement challenges across California. We develop placement opportunities in order to help clients achieve a dignified experience of living and thriving within a network of community support and outreach. Our life skills training enables our clients to reach their goals, create lasting and meaningful relationships, and to gain access to opportunities for learning and community outreach. With guidance, our clients are able to make their own informed decisions based on their own needs and wishes without threatening nor restricting their independence. What You Will Do Aid Consumers with everyday activities that include light housekeeping, meal preparation, running errands, and helping to create or provide personal hygiene routines. Assisting with medication administration is at times required depending on the need of consumers Taking consumers on outings. Tracking and documenting changes in clients’ overall status Working with a team of internal and external professionals. What We Need From You Current CPR Certification - we can provide you with resources to complete this Recent TB Test - we can provide you with resources to complete this Reliable Transportation to and from work Some experience working with individuals with developmental disabilities would be useful but not required for anyone that is passionate about making a difference For roles that require driving, you will need to have a valid driver’s license, personal vehicle, and insurance. Undergo federal and state fingerprint background check What We Offer Compensation: $17-$18 per hour Full and Part-Time positions - let us know what you’re looking for! Paid Sick Leave Where You Will Work Irvine, Tustin, Fullerton, Anaheim, Lake Forest and Costa Mesa area opportunities available DABS, Inc provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

DABS Inc provides comprehensive life skills training to adults with developmental disabilities, especially those experiencing placement challenges across California. We develop placement opportunities in order to help clients achieve a dignified experience of living and thriving within a network of community support and outreach. Our life skills training enables our clients to reach their goals, create lasting and meaningful relationships, and to gain access to opportunities for learning and community outreach. With guidance, our clients are able to make their own informed decisions based on their own needs and wishes without threatening nor restricting their independence. What You Will Do Aid Consumers with everyday activities that include light housekeeping, meal preparation, running errands, and helping to create or provide personal hygiene routines. Assisting with medication administration is at times required depending on the need of consumers Taking consumers on outings. Tracking and documenting changes in clients’ overall status Working with a team of internal and external professionals. What We Need From You Current CPR Certification - we can provide you with resources to complete this Recent TB Test - we can provide you with resources to complete this Reliable Transportation to and from work Some experience working with individuals with developmental disabilities would be useful but not required for anyone that is passionate about making a difference For roles that require driving, you will need to have a valid driver’s license, personal vehicle, and insurance. Undergo federal and state fingerprint background check What We Offer Compensation: $20 per hour Full and Part-Time positions - let us know what you’re looking for! Paid Sick Leave Where You Will Work El Cajon area opportunities available DABS, Inc provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

POSITION TITLE: Regional Health Care Associate Support Specialist LOCATION : Home Base in Burlington, VT. Regularly scheduled in Burlington, Williston & Barre, VT. Covering additional Vermont locations. HOURS: Full Time , 37.5 hours/week, Hourly (Non-Exempt) UNION MEMBERSHIP: This position is represented by AFT union in VT POSITION PURPOSE: The Regional Health Care Associate (HCA) Support Specialist supports health centers by facilitating onsite training of new and tenured staff. The HCA Support Specialist also provides coverage for CTO, Leaves, Vacancies, Call outs. When supporting sites, the support specialist will serve as the first clinical point of contact for patients in our health centers and ensure outstanding customer service and patient satisfaction by collaborating with the team to provide high-quality patient centered care. Perform clinical support, front desk, and administrative functions in health centers. This position is a flex position and will perform these duties across specified region(s) or health centers (including remote care team). Daily work location within the region will shift and be dependent on organizational needs. Day, evening, and occasional weekend shifts may be required to cover the open clinic hours and associated travel time. YOUR DAY- TO-DAY RESPONSIBILITIES: Accurately perform and mentor HCAs on a variety of medical services including but not limited to venipuncture, injections, and vital signs, patient intake, screening, education, and informed consent for all PPNNE services and documenting appropriate lab testing. Assist patients in financial screening, understand our fee schedule information, and assess eligibility for state funded insurance plans and/or other programs. Check patients in and out, confirming all charges are accurate and insurance is billed, or charges processed, as appropriate. Subject matter expert in the Electronic Health Record (EHR) system, templates, and compliance with medical documentation practices. Clean and restock exam rooms as needed. May perform and mentor laboratory tests/procedures, specialized consenting, and/or ultrasonography after appropriate training and privileging process has been completed. JOB PERKS: Work with a group of dedicated professionals No late night or overnight hours Paid Training for In-Demand Clinical Skills - We invest in your growth by covering training costs for essential clinical skills—training you’d typically pay for out of pocket. Collaborative Work Environment – PPNNE upholds high workplace values and patient service standards, fostering respect, engagement, and teamwork to create the best experience for employees and patients alike. Gain experience with a trusted leader in affordable, high quality, health care (Health Center Staff) / ( ADMIN)Gain experience with an experienced and successful [DEPT] Team Experience using the Electronic Medical Records program EPIC Travel Milage Reimbursement Make a Difference! - Make a direct impact in your community by providing patients with access to high quality & essential health care services COMPENSATION: Pay Range - for this position is based on years of relevant work experience. Candidates can expect to earn between $ 24.14 -$ 33.78 per hour/year. As experience increases, so does the rate of pay, with candidates. Bilingual Skills: HCAs with proven bilingual skills will receive a differential for each hour (or any portion thereof) where they provide interpretation services or bilingual skills BENEFITS: Up to 3 weeks paid time off (increases with tenure) & up to 10 Paid Holidays Paid Parental Leave Medical, Dental & Vision Insurance PPNNE Funded Health Reimbursement Account to cover portion of medical deductible costs 403b retirement account and 2% employer match eligibility Employee Assistance Program (confidential counseling and resources) Employee referral bonuses Employer Paid Short Term Disability & Life Insurance KNOWLEDGE, SKILLS AND ABILITIES: High School Degree or Equivalent Ideal candidates will have experience working with people from diverse ethnic, linguistic, socioeconomic and cultural communities, as well as a demonstrated commitment to diversity, equity and inclusion and the intersection with health and social justice Commitment to customer service and satisfaction Knowledge of and comfort with all services provided by PPNNE Flexibility, initiative, creative thinking, and a willingness to learn and jump in Two to three years of health care and patient care experience preferred. Demonstrate flexibility and teamwork; understanding that staffing needs and schedules routinely fluctuate, which will require a flexible work schedule and/or additional work hours. Must have reliable transportation to facilitate working in all site locations within specified regions, possibly with limited notice WHY JOIN PPNNE? Planned Parenthood of Northern New England (PPNNE) was founded on the belief that everyone has the fundamental right to make decisions about their bodies and reproductive futures free from harassment or fear. Working for Planned Parenthood is more than just a job. Joining Planned Parenthood means becoming part of a mission-driven movement, where your work will help make sexual and reproductive health care more accessible to all. Interested applicants please submit a cover letter and resume by visiting our website at https://jobs.lever.co/ppnne . Planned Parenthood of Northern New England welcomes diversity & is an Equal Opportunity Employer

POSITION TITLE: Operations Support Specialist – Health Care Delivery LOCATION : ME/NH/VT HOURS: Full Time, 37.5hours/week, Salaried (Exempt) POSITION PURPOSE: The Operations Support Specialist position supports the Health Care Delivery (HCD) leadership team with high-level administrative tasks including managing schedules, organizing records and contracts, and helping with cross-department communication. The position also assists with tracking projects, preparing reports, and ensuring operational compliance and consistency across our health centers. This role requires independent judgment in managing daily operations and helping draft and update internal policies and protocols. Working independently and confidentially, the Operations Support Specialist plays a key part in supporting leadership decisions and daily operations. YOUR DAY- TO-DAY RESPONSIBILITIES: Confidential Support - Handle sensitive personnel matters for HCD leadership, including preparing confidential reports, correspondence, and documents related to staffing and employee relations. Policy Management - Help draft, review, and update department policies and procedures, ensuring they meet internal standards and regulations. Records & Data Management - Maintain organized records, contracts, and databases—including confidential files—and regularly gather and analyze data to support department operations. Project Support - Assist with new projects and strategic initiatives by creating timelines, tracking progress, and supporting leadership with key project tasks. Compliance & Feedback - Track staff training, licensure, and quality checks; help respond to patient feedback and compile data for leadership to guide follow-up actions or policy update JOB PERKS: Work with a group of dedicated professionals Collaborative Work Environment – PPNNE upholds high workplace values and patient service standards, fostering respect, engagement, and teamwork to create the best experience for employees and patients alike. Gain experience with a trusted leader in affordable, high quality, health care as well as an experienced and successful health care operations team Make a Difference! - Make a direct impact in your community by providing patients with access to high quality & essential health care services COMPENSATION: Pay Range - for this position is based on years of relevant work experience. Candidates with 1-5 years of experience can expect to earn between $49,000 – 53,000 year. As experience increases, so does the rate of pay, with candidates who have 8 or more years of direct experience earning up to $56,000 per year. BENEFITS: Up to 3 weeks paid time off (increases with tenure) & up to 10 Paid Holidays Paid Parental Leave Medical, Dental & Vision Insurance PPNNE Funded Health Reimbursement Account to cover portion of medical deductible costs 403b retirement account and 2% employer match eligibility Employee Assistance Program (confidential counseling and resources) Employee referral bonuses Employer Paid Short Term Disability & Life Insurance KNOWLEDGE, SKILLS AND ABILITIES: Education: Bachelor’s Degree (BA/BS) in healthcare administration, business, or a related field is preferred. An equivalent combination of education and relevant experience will be considered. Experience: 1-3 years of administrative experience required (experience in a health care, nonprofit, or similar organizational setting preferred). Prior experience supporting executive-level staff or handling confidential information is highly desirable. Proficiency with MS Office 365 applications (Word, Excel, PowerPoint, Outlook) is required. Experience with project management tools, data reporting software, and collaboration platforms (e.g. SharePoint or similar intranet sites) is a plus. Excellent verbal and written communication skills. Ability to draft professional correspondence, policies, and reports. Comfortable interacting with a wide range of stakeholders, from frontline staff to senior executives. Organizational Skills: Strong organizational and time management abilities. Capable of managing multiple priorities and deadlines efficiently. Keen attention to detail in maintaining records, preparing documents, and scheduling. Judgment & Confidentiality: Demonstrated ability to exercise discretion and maintain confidentiality with sensitive personnel and labor relations information. WHY JOIN PPNNE? Planned Parenthood of Northern New England (PPNNE) was founded on the belief that everyone has the fundamental right to make decisions about their bodies and reproductive futures free from harassment or fear. Working for Planned Parenthood is more than just a job. Joining Planned Parenthood means becoming part of a mission-driven movement, where your work will help make sexual and reproductive health care more accessible to all. Interested applicants please submit a cover letter and resume by visiting our website at https://jobs.lever.co/ppnne . Planned Parenthood of Northern New England welcomes diversity & is an Equal Opportunity Employer

Job Summary MicroVentures gives both accredited and non-accredited investors access to invest in startups. We are one of the financial industry's first organizations to merge crowdfunding with the venture capital industry. MicroVentures provides an opportunity for angel investors to invest in startups alongside venture capitalists, often on the same terms. We are looking for service-oriented individuals to help us revolutionize the way our investors access and invest in private companies! Your Role at MicroVentures: You will provide an exceptional client experience to our investors through chat, email, and phone channels. During a typical day you will: 1) Build strong relationships by educating clients on the investment process and answer any questions during the lifetime of the investment. 2) Problem solve current client issues to meet the immediate need as well as identify opportunities to enhance future client interactions. 3) Work with your team to solve current problems our clients face and to improve the systems and processes MicroVentures uses. Qualities We Look For: Coachable Adaptable Persuasive Empathetic Entrepreneurial What Your First Year Looks Like - Phase 1: Learn the foundations of the position through our dynamic training program. Acquire FINRA Series 7 & 63 as a condition of employment. Weekly coaching which consists of Shadow sessions, roleplays to simulate the job experience and/or chat/email reviews Implement the training and coaching by helping our clients through their chosen communication channel (Chat, Email and/or Inbound phone calls) What Your First Year Looks Like - Phase 2: Now licensed, you will learn the role of an Investor Support Specialist through the tier 2 of our training program Weekly coaching which consists of Shadow sessions, roleplays to simulate the job experience and/or chat/email reviews Work with our high net worth accredited investors to ensure a smooth investment process. What Your First Year Looks Like - Phase 3: Ongoing training and coaching to develop your skills so you can engage clients through outbound calls to discuss current offerings and/or their existing portfolio Master your craft and encourage your entrepreneurial spirit at MicroVentures. What MicroVentures Does for You: Study materials and sponsorship of SIE, Series 7 & 63 401K Match (100% match on the first 5% and 50% on the next 5%) Annual discretionary bonus MicroVentures covers the base plan for Medical, Dental and Disability insurance 3 Weeks paid time off + holidays 4 Weeks paid sabbatical after 5 years with MicroVentures with a travel stipend Company provided MacBook Air Hybrid work environment in Austin TX (or fully remote depending on location) $100 monthly technology stipend (phone and internet) Companywide/sponsored Mental Health days

About VIAVIA We’re VIAVIA. We’re utilizing modern technologies to build the future of how fashion is designed, developed and purchased. We’re working to meet the needs of the fashion industry and of its style-savvy customers through three distinct products: VIAVIA.live is our e-commerce platform focused on quality-made and trend-making styles from over seventy levels, including our own eponymous brand. BNTO is our fashion rental platform, providing customers with a rotation of culture-defining styles for one simple monthly subscription. And ALMA is our modern product lifecycle and supply chain management software that features integrations all the way through the retail point of sale, seamlessly powered by our proprietary AI technology. VIAVIA was founded in September 2021, and we are backed by industry-leading investors such as NEA, Basis Set Ventures, the AI Fund, Exor and Backend Capital. Location Los Angeles, CA This role will report to our office located in West LA. About the Role We are looking for a fast-paced and detail-oriented person to join our team as a Warehouse Support Specialist. This person will be instrumental in packing and shipping of customer orders, along with additional tasks as needed – such as receiving shipment and issuing returns/refund. The right candidate will be able to quickly get caught up to speed on our fulfillment and inventory processes and softwares. This is a part time, hourly (non-exempt) position, and will work approximately 25 hours per week, Monday through Friday . Please note that hours and scheduling may vary due to business needs. Responsibilities & Duties Supports all aspects of day-to-day inventory processes. This includes, but is not limited to, receiving and processing shipment, fulfilling orders, and receiving and processing returns. Quickly and correctly fulfill orders across VIAVIA and BNTO in line with the company’s standards for efficiency and quality Maintain our office’s inventory zones, fully evangelizing our standard operating procedures and exhibiting stellar behaviors. Use all provided inventory management tools and software Liaise with cross-functional partners to schedule and coordinate all gifting and product programs, help with photo shoot samples. Work closely with others, including third parties, for troubleshooting anything related to inventory and fulfillment. Other duties as assigned Experience & Skills 1+ year experience in inventory management, including work in an office environment, preferred Ability to work a flexible schedule Ability to work with a high sense of urgency and integrity – you realize that time is of the essence to meet all deadlines. Strong verbal and written communication skills; can patiently and effectively communicate with a diverse and multicultural group of peers across time zones and continents Ability to professionally and effectively work in an office environmentAbility to lift between 15 and 50 pounds at a time, to stand for long periods of time, and to frequently push/pull, walk, and occasionally bend, stop, crawl or reach above shoulders or to kneel. Ability to follow – and even elevate – our operating procedures regarding inventory, order fulfillment, shipment receiving, pricing, and more. You believe that feedback is a gift; you can receive and grow from feedback, and you’re comfortable sharing thoughtful feedback to others as needed Nimble, scrappy and adaptable with a high sense of urgency. Can roll with the punches and thrive in a fast-paced, early-stage startup environment, including pitching in to support other persons and teams A positive, can-do attitude. You’re not deterred by minor setbacks and are able to swiftly overcome ambiguity Will consistently cultivate a culture of inclusion where all team members feel a sense of belonging and can bring their authentic selves to work Ability to learn and correctly utilize our company’s systems and softwaresProficiency in Google Workspace and Microsoft Office including Excel This role’s final level, job title and corresponding pay rate will be determined by the selected candidate’s professional experiences and related skill sets. #LI-DNI Background Check: VIAVIA will make a conditional job offer in line with local, state and federal laws, and a subsequent criminal, education, and employment history background check will then be issued. Equal Employment Opportunity Employer : We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of VIAVIA not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, and termination.

Are you a proven education professional with a track record of exceeding performance metrics and a passion for transforming how people learn? Nerdy is seeking experienced Educational Support Representatives who combine educational expertise with consultative sales skills to help thousands of families achieve their academic goals. About Nerdy: Nerdy (NYSE: NRDY) is revolutionizing how people learn through our comprehensive platform for live online learning. Our proprietary platform leverages technology, including AI, to connect learners of all ages with experts across 3,000+ subjects. Through Varsity Tutors, our flagship business, we deliver personalized learning through one-on-one instruction, small group classes, large format group classes, and on-demand study support. About the Role: As an Educational Support Representative, you'll leverage your educational background and consultative approach to guide prospective students and families toward personalized learning solutions. Success in this role comes from: Conducting meaningful needs assessment conversations with families Applying your teaching/training experience to recommend tailored learning solutions Building trust through consultative conversations Demonstrating subject matter expertise in educational products and services Qualifications: Bachelor's degree preferred 3+ years teaching, training, or educational sales experience strongly preferred Demonstrated success in metrics-driven environments Ability to work some evenings and weekends Strong technical aptitude and ability to learn new systems quickly Stable, distraction-free remote work environment Reliable high-speed internet connection Understand and appreciate that Nerdy is an apolitical company and that we can have the largest impact if we are united in our focus on helping people learn and not divided or distracted by advancing unrelated causes   Our most successful Educational Support Representatives typically bring: Educational experience and expertise (particularly from teaching and working directly with students and parents) Proven track record of exceeding metrics and performance goals Career progression showing increased responsibility and leadership Experience in needs assessment and solution-based selling Commitment to continuous learning and professional development Career Growth & Development: This role offers clear pathways for advancement based on performance: Structured promotion track from Educational Support Representative to Senior Sales Representative Merit-based advancement opportunities into training, management, and other business areas Comprehensive paid training program focusing on educational consulting and sales excellence Mentorship and leadership development opportunities Pay/Benefits: We offer a competitive compensation package including: $40,000 base salary plus $3,000 annual variable compensation target Performance-based advancement opportunities with increased earning potential Comprehensive healthcare benefits 401(k) matching with immediate vesting (no waiting period) Paid training and professional development Company-provided MacBook and equipment Free Varsity Tutors Learning Membership for your household Location: Fully Remote Position Upcoming Start Dates/Training: Two week paid virtual training will take place Monday - Friday 9am-6pm Central Time Nerdy is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. (INDHP)

Looking for a way to make an impact and help people? Join PacificSource and help our members access quality, affordable care! PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, sex, sexual orientation, gender identity, national origin, genetic information or age. PacificSource values the diversity of our community, including those we hire and serve. We are committed to creating and fostering a work environment in which individual differences and diversity are appreciated, respected and responded to in ways that fully develop and utilize each person’s talents and strengths. Provide excellent customer service primarily by telephone to all PacificSource customers. Assist customers with coverage/claims related questions. Accurately interpret benefits and policy provisions for all PacificSource products. Conduct appropriate research and follow-up for prompt resolution of disputed claims. Essential Responsibilities: Work efficiently in a high volume call center while maintaining a professional, positive, and caring demeanor. Assist callers with coverage related questions/concerns; accurately interpret policy provisions for assigned products. Analyze customer’s inquiries and determine correct steps for resolution, interpret benefit information, and claims processing accuracy. Keep resource information up to date and well organized. Work efficiently in multiple systems simultaneously while effectively utilizing critical thinking and problem solving skills. Document calls in a clear and consistent manner in computer system. Conduct appropriate research, take ownership and follow through for prompt resolution of disputed claims. Relay information to appropriate departments and personnel using established communication channels and procedures. Make outbound calls to members as necessary dependent upon current outreach campaign. Supporting Responsibilities: Meet department and company performance and attendance expectations. Be aligned with PacificSource company values. Follow the PacificSource privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information. Perform other duties as assigned. SUCCESS PROFILE Work Experience: One-year medical insurance, other healthcare related field, call center or customer service experience required. CPT/ICD-10 coding preferred. Education, Certificates, Licenses: High School Diploma or equivalent required. Knowledge: Basic understanding of insurance and medical terminology, coding and standard medical billing practices preferred. Proficient computer skills, typing, and 10-key required. Strong written and verbal communication skills. Competencies: Building Customer Loyalty Building Strategic Work Relationships Contributing to Team Success Planning and Organizing Continuous Improvement Adaptability Building Trust Work Standards Environment: Work inside in a general office setting with ergonomically configured equipment. Travel is required approximately less than 5% of the time. Skills: Accountability, Collaboration, Communication (written/verbal), Flexibility, Listening (active), Organizational skills/Planning and Organization, Problem Solving, Teamwork Our Values We live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business: We are committed to doing the right thing. We are one team working toward a common goal. We are each responsible for customer service. We practice open communication at all levels of the company to foster individual, team and company growth. We actively participate in efforts to improve our many communities-internally and externally. We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community. We encourage creativity, innovation, and the pursuit of excellence. Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively. Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.

We understand that the world we want tomorrow starts with how we do business today, and that’s why we’re inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other’s growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics , a family-owned company focused on veterinary care. Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs. Work Shift: Requires Saturday shift, and some Holidays Work Type: On-Site. This is an On-Site role based out of our Location in Loveland, Colorado OR Fountain Valley, CA OR Lake Success, NY The Target Pay for this position is $21.00-$25.00 an hour. At Antech, pay decisions are determined using factors such as relevant job-related skills, experience, education, training and budget. Job Purpose/Overview The Customer Support Specialist delivers on the Antech Customer Service Vision of unwavering commitment to empathetic and caring veterinary diagnostic support. They are responsible for managing and servicing incoming customer calls with a customer-forward approach and a high level of empathy . This position requires a professional with strong relationship building and communication skills. The Customer S upport Specialist accurately enters orders and is knowledgeable about Antech products and programs. Essential Duties and Responsibilities Provides superior customer service and remains solution driven with all customers and/or customer concerns. Provide phone coverage within the queue Handles customer issues, as needed, to ensure quality customer service. Effectively uses multiple software systems to service accounts. This includes but is not limited to Customer Relationship Management (CRM) Software , E nterprise R esource P lanning (ERP) Software, and Microsoft Suite . Demonstrates proficiency in all products and is seen as a knowledgeable resource in all product categories. Investigates customer issues and finds appropriate solutions . Takes incoming calls and places orders for supplies or consumables, or handle s inquiries as requested . Manages appropriate distributor relationships and other partnerships. Updates data in Salesforce.com and sets up new accounts. Communicates potential sales opportunities via leads to appropriate teams . Other duties as assigned. Education and Experience High school diploma . Associates degree in business or veterinary related field, or equivalent related experience preferred. Minimum of 2 years’ experience in call center environment is preferred. Working knowledge of veterinarian, medical information technology (IT) and/or clinical diagnostic environment preferred. Knowledge, Skills and Abilities Excellent customer service skills including patience, ability to listen and ability to provide a positive experience with all interactions. Strong organizational skills and attention to detail. Demonstrated ability to approach problems and find appropriate solutions . Ability to work effectively in a team environment. Ability to adapt and be flexible in a variety of situations. Displays strong oral and written communication, especially over the telephone, with both internally and externally customers. Accurate and efficient data entry skills. Intermediate ability with Microsoft Office Suite, Internet Software and E-mail . Intermediate ability with Salesforce.com or similar CRM (Customer Relationship Management) preferred. Ability to maintain quality assurance metrics for queue as determined by Customer Support Leadership and the Support Enablement Team. Working Conditions The associate is regularly required to apply manual dexterity, including hand/wrist flexibility, for computer keyboarding . The associate frequently is required to sit for extended periods of time, stand, walk, and reach with hands and arms. The associate is frequently required to hear and speak in order to use the telephone, make presentations and communicate with people in an office or virtual environment. The associate is occasionally required to sit and stoop, bend, kneel, or crouch . The associate must occasionally lift and/or move up to 15 pounds. The associate will primarily work in a typical office environment or a remote home office . The noise level in the work environment is usually moderate. The associate will be required to use a computer, spreadsheets, data base management, email, video conferencing and the Internet. The associate is frequently required to use a calculator; fax, copy machine, and phone system . The associate must occasionally use media equipment such as an overhead projector, PowerPoint, and Microsoft Teams . Environment where pets are present About Antech Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services. Antech offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness and financial needs of our associates. All Full-time associates are eligible for the following benefits and more: Paid Time Off & Holidays Medical, Dental, Vision (Multiple Plans Available) Basic Life (Company Paid) & Supplemental Life Short and Long Term Disability (Company Paid) Flexible Spending Accounts/Health Savings Accounts Paid Parental Leave 401(k) with company match Tuition/Continuing Education Reimbursement Life Assistance Program Pet Care Discounts We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement, please see our Career page at Antech Careers . Note to Search Firms/Agencies Antech Diagnostics, Inc. and its subsidiaries and affiliates (Antech) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Antech and the requisition is position-specific. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Antech will be deemed the sole property of Antech and no fee will be paid in the event the candidate is hired by Antech.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver’s License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Saronic Technologies is a leader in revolutionizing defense autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations for the Department of Defense (DoD) through autonomous and intelligent platforms. Job Overview We are seeking a Field Support Representative to join our team, specializing in providing on-site technical support and assistance to our DoD partners and customers. This role requires frequent travel to partner and customer locations. Responsibilities On-Site Technical Support: Provide on-site technical support and assistance to partners and customers during product integration, installation, commissioning, and ongoing operations. Troubleshoot and resolve complex technical issues related to our autonomous surface vessels, systems, and software System Integration: Collaborate with partners and customers to integrate our autonomous surface vessels into their existing systems and infrastructure. Ensure seamless interoperability and compatibility between our products and their operational environment. Support system-level testing and validation activities Customer Training and Documentation: Conduct training sessions and workshops to educate partners and customers on the operation, maintenance, and troubleshooting of our products. Develop training materials, user guides, and technical documentation to facilitate knowledge transfer and best practices Remote Support and Troubleshooting: Provide remote technical support to partners and customers, leveraging communication tools and remote access capabilities. Diagnose and troubleshoot issues, guide users through problem resolution, and escalate complex issues to the appropriate teams for further investigation Field Testing and Validation: Participate in field testing and validation activities at partner and customer locations. Collect data, assess performance, and provide feedback to the engineering and design teams. Collaborate with cross-functional teams to address any identified issues and implement necessary improvements Customer Relationship Management: Build strong relationships with partners and customers by delivering exceptional technical support and fostering effective communication. Understand their needs, gather feedback, and advocate for their requirements internally. Act as a technical liaison between partners/customers and Saronic internal teams Continuous Improvement: Identify opportunities for process improvements and product enhancements based on customer feedback and on-site experiences. Collaborate with internal teams to implement changes and contribute to the ongoing improvement of our products and services Travel Management: Coordinate travel logistics and scheduling for on-site visits. Ensure timely and efficient travel arrangements, including transportation, accommodation, and necessary equipment Qualifications Bachelor's degree in Electrical Engineering, Mechanical Engineering, Computer Science, or a related field. Advanced degree preferred Minimum of 3 years of experience in a field support or customer-facing technical role, preferably with complex hardware or software systems Strong technical knowledge of autonomous systems, robotics, or marine vessels, including their integration, operation, and troubleshooting Excellent problem-solving and analytical skills, with a track record of diagnosing and resolving complex technical issues in real-world environments Strong communication and interpersonal skills, with the ability to effectively communicate technical concepts to both technical and non-technical stakeholders Customer-oriented mindset with a passion for delivering exceptional support and building long-term relationships with partners and customers Willingness to travel frequently to partner and customer locations, both domestically and internationally, as required Familiarity with remote support tools and troubleshooting methodologies Valid driver's license and willingness to operate company vehicles or rental cars as needed This role may require flexibility to work during weekends or outside standard business hours to meet project deadlines, respond to urgent needs, or support essential business operations. Benefits Medical Insurance: Comprehensive health insurance plans covering a range of services Saronic pays 100% of the premium for employees and 80% for dependents Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care Saronic pays 99% of the premium for employees and 80% for dependents Time Off: Generous PTO and Holidays Parental Leave: Paid maternity and paternity leave to support new parents Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses Retirement Plan: 401(k) plan Stock Options: Equity options to give employees a stake in the company’s success Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states. We are seeking a Full-Time Behavior Support Specialist to provide support in Brooklyn, NY to help effectively support individuals with intellectual and developmental disabilities. The Behavioral Support Specialist uses best practices and technology within a community-based setting to teach people with developmental disabilities how to acquire the physical, intellectual, emotional and social skills needed to live as independently as possible. This individual must be able to handle the pressure of training in a public environment, exercise patience, work with a flexible schedule, and respond to crisis situations. Ingenuity and creativity must be utilized when determining the best training methods, assistance, and support for an individual. Starting pay is $62,000/annually Responsibilities Observe and interact with individuals Create prevention plans and support plans Complete functional assessments Train staff on implementation of plans Prepare progress reports for individual's immediate support group Serve as an active member of each person’s Inter-Disciplinary Team (IDT), which includes involvement in Individual Habilitation Plan development Attend staff meetings for various locations Employees must cooperate with the licensee and department staff in any inspection, inquiry or investigation Additional tasks and responsibilities may be assigned Minimum Requirements Bachelor's Degree/ masters’ degree preferred plus one year of experience in developing behavior support plans and teaching staff to implement plans Valid driver’s license with a satisfactory driving record Complete all state and agency required training per state guidelines Understanding and commitment to community-based supports for persons with disabilities Knowledge and understanding of local regulatory agency operations Experience with problem solving against multiple priorities Ability to establish a comfortable and supportive relationship with individuals receiving supports Ability to exercise good judgment and remain calm in crisis situations Ability to present facts and recommendations effectively in oral and written form Excellent verbal and written communication skills Excellent time management skills Working Conditions May be required to be on-call in cooperation with other management staff Frequent lifting, stretching, and other physical exertion may be required May be required to transport individuals utilizing own vehicle or company provided vehicles May be required to lift or move 25+ pounds May assist with wheelchair transfer of non-ambulatory individuals May be exposed to various medical conditions and communicable diseases Why Community Options? Competitive Insurance Benefits (Medical, Dental, Vision) Paid Holidays—Including a Birthday Holiday Generous PTO Employee Incentive & Discount Programs 403b Retirement Plan Incredible career growth opportunities Send resume to: Resumes-POSITIVEOPTIONS@comop.org Community Options is an Equal Opportunity Employer M/F/D/V