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Computer User Support Specialist - 304621-A-logo
Computer User Support Specialist - 304621-A
Delaware Nation IndustriesWright-Patterson Air Force Base, Ohio
Description The Computer User Support Specialist provides on-site technical support to government customers at Wright Patterson AFB, maintaining computer systems, printers, VoIP telephones, and managing IT asset inventory. This role requires strong customer service skills, technical aptitude, and experience with government inventory management procedures. The Technician will troubleshoot hardware and software issues, provide user training, and ensure accurate IT asset tracking in compliance with government regulations. Maintaining excellent customer relations and adhering to established procedures are integral functions of this role. Responsibilities: Provide Tier 1 technical support to end-users at Wright Patterson AFB, resolving issues efficiently and effectively, both remotely and in person. Install, configure, troubleshoot, and maintain computer hardware, software, printers, and VoIP telephones. Establish and troubleshoot network connectivity issues. Manage IT asset inventory, including assignment, tracking, and disposal, adhering to government property management regulations. Provide user training on software applications and hardware usage. Maintain accurate documentation of support activities and inventory changes. Escalate complex issues to higher-level support teams as needed. Collaborate with other IT staff to ensure consistent service delivery. Stay up-to-date on the latest technologies and security best practices. Equipment/Systems : Desktop and laptop computers Printers (various types) VoIP telephones Microsoft Office Suite Ticketing systems (specify if known, e.g., ServiceNow, Remedy) IT asset management software (specify if known) Network diagnostic tools Competencies: Strong technical proficiency in computer hardware, software, and networking. Excellent customer service skills, including clear communication, active listening, and patience. Attention to detail and accuracy in documentation and inventory management. Ability to multitask, prioritize, and work independently with minimal supervision. Strong problem-solving and analytical skills. Ability to work effectively within a team environment. Knowledge of government IT regulations and procedures. Work Environment & Physical Demands: This job operates in an office setting on Wright Patterson AFB. This role routinely uses standard office equipment. Duties may require lifting computer equipment (up to 50 lbs), using ladders, walking extensively within office buildings, and loading/unloading boxes/containers. Position Type and Expected Hours of Work: This is a full-time, exempt position. Typical work hours are Monday through Friday, regular business hours. Additional hours may be required as needed to ensure program performance. On-call support may be required on a rotating basis. Travel: Primarily local travel for user support Requirements Active Secret clearance Bachelors in Information Technology (or related field) 8-10 years of experience providing computer hardware, software, and printer support. Preferred Education and Experience: Experience with government IT asset management (ITAM) systems, preferably within the DoD. Experience working in a military or government environment, specifically on an Air Force base. Familiarity with Air Force regulations and procedures. Benefits Benefits Include: Covers 100% of employee benefit premiums, including Medical (PPO or HDHP Option), Vision, Dental Matching 401K Short- and Long-Term Disability Pet Insurance Professional Development/Education Reimbursement Parking and Transit Benefits for NY, NJ, ATL, and DC Metro areas Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Posted 1 week ago

Dynamic PC Support Techician-logo
Dynamic PC Support Techician
Worldwide TechServices OpenGreenville, North Carolina
Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver’s License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Posted 3 weeks ago

Technical Support Engineer-logo
Technical Support Engineer
Ascend SoftwareBoston, Massachusetts
Description Ascend is a fast-growing SaaS company that automates invoice processing and payments for mid- and large enterprise customers. Our flagship product, Ascend AP, leverages AI, powerful real-time ERP integrations, and embedded payments technology to save our customers tens of millions of dollars every year. Our customers include household names like NASCAR, Panera Bread, Virgin Voyages, and PGA TOUR as well as many of the nation’s largest and most renown hospitals and health systems, financial services providers, and higher ed institutions. Ascend is a fully remote company that offers competitive pay, exceptional benefits including unparalleled 401(k) matching, and unlimited time off. Most importantly, we offer the chance to learn, take ownership, and grow in your career the way you’ve envisioned. As a Technical Support Engineer (TSE), you’ll be a trusted problem-solver and advisor to our customers, ensuring exceptional support experiences that foster loyalty and trust. This role focuses on timely and empathetic resolutions of technical issues, maintaining high customer satisfaction (CSAT), and driving process improvements to enhance efficiency. You will collaborate across teams to refine product usability, deliver proactive customer education, and optimize workflows for seamless support delivery. Your day-to-day would include: □ Communicating with customers via multiple support channels – primarily email, phone, and video conferences □ Diagnosing and resolving customer issues across a range of technologies including SQL, PostgreSQL, Postman and Grafana □ Maintaining an average SLA adherence rate of 98% or higher, ensuring prompt and effective resolution of customer issues. □ Consistently achieving and sustaining a Customer Satisfaction Score (CSAT) of 95% or higher through exceptional communication and support quality. □ Collaborating with cross-functional teams to resolve escalated cases efficiently and provide actionable feedback to improve product usability. □ Documenting and standardizing troubleshooting processes, ensuring consistency and clarity for all team members. Requirements □ 1 to 3 years in technical support roles, preferably in SaaS or software environments. □ Technical Skills: strong troubleshooting skills with proficiency in SQL and Postgres SQL databases as well as reading JSON, JavaScript and analyzing logs. □ Exceptional written and verbal communication, attention to detail, and a proven ability to resolve complex customer issues collaboratively. □ Candidates must live in the Eastern Standard Time zone or be willing to work Eastern Standard hours. Benefits We offer everything you’d expect from a profitable company including a great salary, comprehensive health care benefits (100% covered for employees, 50% for dependents), and a generous retirement plan match. You’ll receive an annual Lifelong Learning & Wellness Allowance to use towards learning opportunities of your choice (cooking lessons, dance lessons, language lessons, etc.) or to achieve your health and wellness goals. You’ll receive flexible time off, paid holidays, and one week off between Christmas and New Year’s. A platform for good: a culture of Diversity, Equity & Inclusion, charity matching and volunteer days—creating belonging for all is in our DNA both inside and outside of work. Remote-first culture. No matter where you are, you’ll feel connected to the team. We take family seriously and offer flexible schedules and 12 weeks of paid parental leave. We give you great tools and tech to do your best work: Hardware, software, and home office setups. Our Interview and Hiring Process We want the best people on our team. To get them, we’ve built our hiring process around three Ts: thorough, transparent and thoughtful. Our interview process is an honest evaluation of what you’ve done, what you’re good at, and what you’re working on improving. The goal of this process is to identify, as objectively as possible, people who will raise the level of play within our company. Here's how it works: Application Screening interview – phone call (30 minutes) Deep dive interview with the hiring manager – video call (90+ minutes) Focused interviews with select potential teammates – 2 video calls (45 mins each) Reference calls with your last several managers Offer letter

Posted 4 weeks ago

Community Support Assistant-logo
Community Support Assistant
MelwoodUpper Marlboro, Maryland
*MELWOOD has an EXCITING part time CSA POSITION (Personal Support) employment opportunity as a Community Support Assistant 30 hrs. every week paying $18.50 per hour. Melwood’s mission is to create jobs and opportunities for people with disabilities so they can have a good quality of life. INTRODUCTION: The Community Support Assistant is responsible for providing personal care services, community integration and for assisting persons served with maximizing their independence. The Community Support Assistant will deliver services as outlined in the person-served individual plan. ESSENTIAL RESPONSIBILITIES: 1. Provide and/or assist with personal care and emotional support for person-served; assist the individuals towards reaching maximum independence based on their individual plan. 2. Support persons-served in meal preparation, daily living activities, and assist with the maintenance of a clean and healthful environment. 3. Assist with medical appointments as needed. 4. Monitor and report changes in individual’s condition or living situation to the Program Director and/or Case Manager promptly. 5. Maintain the confidentiality of each person served information. 6. Communicate with the Case Manager, Program Director and persons-served in regard to schedule implementation and other needs for the person receiving services. 7. Engage persons-served in meaningful community/recreational activities. 8. Attend and actively participate in required trainings, mandatory monthly staff meetings and supervision meetings. 9. Complete and submits time sheet, log notes and mileage reports to the Program Director and/or Case Manager by established deadline(s) OTHER RESPONSIBILITIES: 10. Other duties as assigned. SUPERVISION RECEIVED: This position is supervised by the person receiving services and the Program Director, Community Support Services. PHYSICAL QUALIFICATIONS: The incumbent in this position must be able to stand/walk 50% of work time; sit and/or drive 50%. Must be able to lift, carry, push and/or pull 50 pounds: must be able to stoop, kneel, crouch, crawl, and reach. All of these requirements are necessary in order to properly assist individuals with daily living activities, recreation and shopping trips. Hearing ability is not required for this position, but vision is as incumbent must be able to drive. QUALIFICATIONS: HS diploma or equivalent; excellent verbal and written communication skills and two years of driving experience required. Experience working with individuals with developmental disabilities, specifically in a community-based setting strongly desired. This position may require use of your personal vehicle to transport persons served. All Melwood transportation policies must be followed and liability insurance on your personal vehicle must be in full force and effect while transporting for or on the behalf of Melwood. Melwood will reimburse for mileage pursuant to the Travel policy No phone call please. EEO/AAP

Posted 6 days ago

Underwriting Support Associate Account Manager (Aviation)-logo
Underwriting Support Associate Account Manager (Aviation)
IAT Insurance GroupAlpharetta, Georgia
Job Description: IAT has an immediate opening for an Underwriting Support Associate Account Manager (Aviation) located in our Alpharetta, Georgia office location. Associate Account Managers provide overall day-to-day customer service and support to underwriters and will act as a liaison between the organization and agents, working closely with to ensure needs are being met. The ideal candidate will have experience utilizing and applying computer, organizational and professional written and verbal communications skills to accurately assemble policies and meet deadlines. Please note, IAT works on a hybrid schedule, working from the office Monday through Wednesday with the option of working remotely Thursday and Friday. Responsibilities: Enters schedules into proprietary rating systems. Establishes and maintains good working relationships with underwriters and agents. Prepares account service-related documents such as proposals and other client communications and correspondence. Assists in renewal process, reviewing for accuracy and making requested renewal changes. Documents new business declines and non-renewals. Summarizes loss runs. Reviews all company correspondence to ensure applicability to client needs. Answers and processes internal information requests. Reviews Policies, Endorsements, and Reporters for accuracy and compliance. Follows up with agencies on policy subjectivities and other missing Underwriting information. Ensures all required documentation and communication is sorted and filed for ease of access. Retrieves loss cost reports and other various property rating reports as needed for Underwriter. Performs other duties as assigned. Qualifications: Must Have: High School graduate or equivalent (Associates degree is preferred). Equivalent is defined as having 2 years of relevant insurance experience Knowledge of basic mathematics and problem-solving techniques Mastery level PC and keyboarding skills Effective written and verbal communication skills used for interaction with all levels of associates and/or external sources in a variety of settings. Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams, etc.). Must be detail and action oriented. Ability to work in fast-paced and deadline-driven production environment. Ability to organize, set and maintain priorities. Ability to adapt to change To qualify, all applicants must be authorized to work in the United States and must not require, now or in the future, VISA sponsorship for employment purposes. Preferred to Have: Underwriting support experience preferred. Working knowledge of ISO and Commercial Lines Manual preferred. Our Culture: IAT is the largest private, family- owned property and casualty insurer in the U.S. I nsurance A nswers T ogether is how we define IAT, in letter and in spirit. We work together to provide solutions for people and businesses. We collaborate internally and with our partners to provide the best possible insurance and surety options for our customers. It’s about far more than being a workplace. We’re a work family. At IAT, our fundamental belief is to a create a culture where all employees are heard and have a sense of belonging. Inclusion and Diversity are not just initiatives, it’s how we live. We’re committed to driving and building an open and supportive culture. By embracing the uniqueness of our employees, investing in their development, listening to, and engaging their ideas, we are stronger as an organization. Our employees propel IAT forward by driving innovation, stable partnerships and growth. That’s why we continue to build an engaging workplace culture to attract and retain the best talent. We offer comprehensive benefits like: Flexible start time and lunch options Hybrid work environment (In office Monday-Wednesday with the option to work remotely Thursday and Friday.) Dress for Your Day Policy 26 PTO Days (Entry Level) + 12 Company Paid Holidays = 38 Paid Days off 7% 401(k) Company Match and additional Profit Sharing Paid parental leave Personalized 1:1 training Limited team size enhancing collaboration and leadership support Variety of training programs and development opportunities Healthcare and Wellness Programs Opportunity to earn performance-based bonuses College Loan Assistance Support Plan Educational Assistance Program Mentorship Program All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We maintain a drug-free workplace and participate in E-Verify. To view details of our full benefits, please visit https://www.iatinsurancegroup.com/careers/benefits.

Posted 1 week ago

Peer Recover Support Supervisor-logo
Peer Recover Support Supervisor
Oriana HouseAkron, Ohio
Essential functions of this job include, but are not limited to: Effectively orients, trains, and monitors supervised employees in job duties. Process payroll and handles time card issues for supervised employees. Efficiently monitors overtime requests while ensuring staff coverage which may require the Peer Recovery Supporter Supervisor to cover staff absences. Requests advance approval from Clinical Manager or designee if overtime is to exceed established hours. Conducts effective and timely performance evaluations and processes paperwork appropriately for supervised employees. Effectively addresses disciplinary issues with supervised employees; accurately and thoroughly documents and processes disciplinary actions in a timely manner and in accordance with policies and procedures. Conducts and coordinates on-the-job training for new employees utilizing the Agency training learning journey and Peer Recovery Support manual. Conducts other training as needed. Follows up as necessary. Conducts and/or coordinates safety training for new and transferred employees utilizing the Agency safety training checklist. Ensures supervised employees meet minimum training requirements. Monitors training attendance. Monitors compliance with employee’s training schedule. Ensures facility is appropriately staffed and clients are accounted for; assists the Clinical Coordinator in maintaining and posting the Peer Recovery Supporter (PRS) schedule. Secures shift coverage for PRS staff as necessary. Ensures facility walkthroughs/sanitation inspections are completed weekly. Conducts unannounced and random inspections on all shifts. Conducts frequent rounds of the facility, checks for unsafe conditions, cleanliness, alcohol or illicit substances and documents and corrects conditions/takes steps to correct conditions as required. Assists with the preparation of facility audits. Ensures the facility is audit ready. Ensures the quality of audit documentation collected by supervised staff is acceptable. Completes monthly reports and forwards to supervisor as directed. Enters data into CCIS in a timely and accurate manner as required by grant requirements. Reviews and approves PRS documentation in Carelogic for form, content, and legibility, timeliness, and file security. Complies with documentation requirements as outlined in program policies, protocols, and procedures for activities (e.g., intake procedures, treatment plans, discharge reports), and in the preparation of required reports. Reviews and ensures accuracy and thoroughness of PRS documentation (e.g., logs, shift reports, incident reports, sign in and sign out sheets, etc.). Provides direct client service as directed, either based on the number of staff/programs supervised or facility needs. Maintains Community Resource Center on site. Reports Major Unusual Incidents as required by the Ohio Department of Rehabilitation and Corrections as appropriate. Fields client complaints and works to resolve them in an efficient and timely manner. Documents resolution process in a timely and effective manner. Effectively acts as a representative of the Agency at court and community proceedings. Attends and participates in community meetings. Manages time and organizes work demands appropriately. Posts, assigns, and ensures that activities for PRS staff have been completed; including, but not limited to: intakes, alco-sensor tests, and urine drug screens. Schedule: Full-time (2pm-10pm) QUALIFICATIONS: High School diploma or equivalent required. Must have OMHAS Peer Recovery Supporter certification and experience delivering peer services in behavioral health over a cumulative period of two years or is a clinician with one of the following licenses: LSW, LISW, LPC, LPCC, LCDCII, LCDCIII, LICDC, or LMFT. Must maintain certification in good standing. Familiarity with confidentiality regulations governing the disclosure of client information and the storage of client records, and with the appropriate professional codes of ethics. Flexible schedule including various evening and weekend hours. Must possess valid Ohio driver’s license and a driving record that does not preclude the employee from being covered by Agency liability insurance. Must have the cognitive skills needed to complete tasks, including abilities such as learning, remembering, focusing, categorizing, and integrating information for decision making, problem solving, and comprehending. Has the ability to perform under stress and/or in emergencies. Must have the ability to effectively work with Agency employees, outside contacts, and a diverse client population. Full Time Benefits Package includes: Medical Insurance and Prescription Card Paid Hospital Days Eight Paid Holidays Life Insurance Dental Insurance 10 Vacation Days per year 10 Personal-Sick Days per year Tuition Reimbursement Long-term Disability Insurance 403(b) Retirement Plan Wellness Program and Incentives, including FitThumb Wellness App. Public Service Loan Forgiveness Oriana House Recruiters may reach out to applicants via text messaging. Oriana House Inc., is an Equal Employment Opportunity Employer and a Drug-free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Candidates must be eligible to work in the U.S. without requiring sponsorship.

Posted 5 days ago

Support Lead Part Time-logo
Support Lead Part Time
Five BelowKenosha, Wisconsin
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! RESPONSIBILITIES Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience. Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service. Assists with the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues. Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation. Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance. Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service. Partners with the entire store leadership team in merchandising procedures and World Recovery. Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. QUALIFICATIONS High School Graduate or equivalent College experience preferred Minimum 1 years of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure ESSENTIAL JOB FUNCTIONS Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required) Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered—check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities . If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $11.50 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit F ive Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted 4 days ago

Cabinet Sales Support Representative-logo
Cabinet Sales Support Representative
Ferguson EnterprisesCarmel, Indiana
Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. Ferguson is currently seeking the right individual to fill an immediate need for a Cabinet Designer for our Carmel location.This role will design displays for Ferguson nationally. If you have a love of meeting people and providing great customer service coupled with an interest in contributing directly to the bottom line of a multi-billion-dollar organization, this is the position for you! Schedule: Monday through Friday, from 8:00 AM to 5:00 PM and a Saturday per month. Responsibilities: Create specific drawings in 20/20. Load cabinet and hardware orders. Revise drawings and orders once field dimensions are completed. Submit cabinet and hardware orders. Review acknowledgments from manufacturers. Qualifications: Prior experience in the cabinet industry preferred. Proficient use of 20/20 Design or similar CAD program for kitchen and bath. Working knowledge of Windows operating systems. Proficient use of computer systems such as Microsoft Office and web-based data systems. Ability to function effectively without daily oversight from management. Excellent verbal and communication skills. Demonstrates attention to detail coupled with organizational skills. Analytical and problem-solving skills. At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more! - Pay Range: - $18.71 - $29.92 - Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles. - This role is Bonus or Incentive Plan eligible. - Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. - The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information

Posted 1 week ago

Direct Support Professional - Harbor Point Nunica West - 3rd Shift Full Time-logo
Direct Support Professional - Harbor Point Nunica West - 3rd Shift Full Time
Hope Network CareersNunica, Michigan
We are helping people overcome. Join us. Each year at Hope Network, 2,800+ talented professionals serve individuals across 280 unique locations. Some serve by providing hands-on care or medical treatment, others serve by assisting behind the scenes, but they all play an integral part in creating comebacks. With your help, we can take on the challenges, the barriers, the statistics, and the seemingly impossible. Here are just some of the ways Hope Network invests in you for all that you do: Pay based on experience. Medical, Vision, & Dental Care Supportive Work Environment Educational Reimbursement Career-Pathing Paid Training Employee Referral Bonus Generous Paid Time Off With your help, we can take on the challenges, the barriers, the statistics, and the seemingly impossible. What you’ll be doing Encourage positive relationship building & Promoting Independence Transportation and Participation in Community Activities Personal Care/Assistance with Activities of Daily Living Medication Administration/Health Monitoring Cooking/Meal Prep/Dietary Support Job Requirements High School Diploma or equivalent preferred, but not required Valid State of Michigan driver’s license preferred Ability to lift 50 lbs Ability to pass background checks as applicable Ability to become certified in CPR/First Aid Possess basic computer skills Our strength lies in diversity – empowering us to meet the distinct needs of over 34,000 individuals we're honored to serve each year.

Posted 4 days ago

Direct Support Professional-logo
Direct Support Professional
Almost FamilyLa Pine, Oregon
Almost Family is looking for caring and compassionate staff to become part of our family: Become a Support, a Mentor, a Guide, and a Friend TODAY! About Us: We're a locally owned & operated business and o ur administrative team has over 30+ years of combined experience making us leaders in care, communication, and compassion for our community. Job Summary: Our I/DD Community is looking for a network of supportive, compassionate providers to assist in lessons of life, daily care, and how to be a friend. Community Inclusion is Key! Compensation & Benefits: Pay $24/hr Hiring Bonus Referral Bonus Paid Time Off (PTO) Health Insurance 24/7 On Call Assistance. No Answering Service! Flexible Schedules Roth IRA Retirement Plan We handle all eXPRS Billing Paid Training Full Time or Part Time, we can build a schedule to fit your needs! Responsibilities: Provide help with activities of daily living including but not limited to: physical and emotional support, integrated healthcare recommendations and support, behavioral interventions, and communication support Provide transportation for appointments and daily activities Develop and maintain client relationships and foster positive self-esteem Provide assistance with general housekeeping and home management Requirements: Must be 18+ years of age Able to pass a background check 1+ years experience providing support for an I/DD individual and/or family member Have a valid driver's license and reliable transportation Work Locations : BEND, REDMOND, MADRAS, PRINEVILLE, LAPINE, SISTERS EEOC Statement Almost Family - Central Oregon is an Equal Employment Opportunity employer and provides equal employment opportunity to all qualified individuals regardless of race, color, religion, sex, age, sexual orientation, gender identity, national origin, genetic or disability status.

Posted 3 days ago

Dynamic PC Support Techician-logo
Dynamic PC Support Techician
Worldwide TechServices OpenRochester, New York
Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver’s License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Posted 30+ days ago

Patient Support Technician, Surgical Trauma, Part-Time, Days-logo
Patient Support Technician, Surgical Trauma, Part-Time, Days
Prisma Health-MidlandsColumbia, South Carolina
Inspire health. Serve with compassion. Be the difference. Job Summary Perform routine assistive tasks to assist the Registered Nurse to meet basic patient needs, unlicensed assistive personnel. Essential Functions All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference. Assists patient with needs associated with personal hygiene. Duties include, but are not limited to, bathing, washing hair, brushing teeth and hair, and washing hands. Assists patients with needs related to nutrition and feeding. Duties include, but are not limited to, assisting with feeding, drinking, and setting up meal trays. Assists patients with needs related to ambulation. Duties include, but are not limited to, dangling, walking, walking with assistive device, and implementing fall prevention measures under the direction of the registered nurse. Meets patients' needs related to elimination. Duties include, but are not limited to, assisting patient with getting to the bathroom, using a bedside commode, using a bedpan, and/or using a urinal. Accurately monitors inputs and outputs. Completes and documents patient vital signs. Duties include assessing blood pressure, pulse, temperature, heart rate, and oxygenation via pulse ox or ETC02. Reports abnormal values to the registered nurse. Performs other duties as assigned. Supervisory/Management Responsibilities This is a non-management job that will report to a supervisor, manager, director, or executive. Minimum Requirements Education - Completion of a Nursing Assistant, Patient Care Tech, Medical Assistant or Nursing Fundamentals course . High School Diploma or equivalent preferred Experience - Previous nursing assistant, medical assistant or related experience preferred. One year hospital clerical experience preferred. In Lieu Of In lieu of school verification of a nursing assistant training course, may accept current or former South Carolina CNA certification as proof of completed state required training at time of hire. In lieu of school verification of a medical assistant training course, may accept current or former CMA certification as proof of completed required training at time of hire. Required Certifications, Registrations, Licenses Current CPR Heart saver Candidates must successfully complete PrimaHealth unit secretary course and training within 90 days of hire. Basic Life Support , Heart saver certification or higher preferred. Knowledge, Skills and Abilities NA Work Shift Day (United States of America) Location 5 Medical Park Rd Richland Facility 1510 Richland Hospital Department 15106508 Surgical Nursing - 7 E Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.

Posted 6 days ago

School Paraprofessional / Direct Support Professional (DSP)-logo
School Paraprofessional / Direct Support Professional (DSP)
Interim HealthCare of Chester CountyExton, Pennsylvania
School Paraprofessional / Direct Support Paraprofessional (DSP) Serving students in Berwyn, Wayne, King of Prussia, Malvern , and surrounding districts. We are seeking dedicated School Paraprofessionals to provide essential academic, behavioral, and personal support to students in a school setting. Interim HealthCare® of Chester County is one of the highest compensating Healthcare Staffing Agencies in the area for qualified Paraprofessionals. If you have a passion for helping students achieve their goals, Interim HealthCare® is the place for you! As a School Paraprofessional , you’ll build relationships, enhance student success, and promote independence in the classroom. Whether working one-on-one or in group settings, you’ll play a vital role in fostering a positive learning environment. Why you’ll love working with us as a School Paraprofessional: Highly Compensative Weekly Pay – Starting at $17.00/Hour with Bonus Incentives Local Assignments – We’ll do our best to place you in a school close to home Flexible Scheduling – Balance work with school, kids, or other commitments As a School Paraprofessional, you will: Support students with their academic and personal needs as directed by teachers or special education staff Monitor and document student progress, behavior, and goal achievements Assist with classroom transitions and ensure student safety throughout the day Provide behavioral support and interventions to enhance student engagement Assist in implementing IEP (Individualized Education Plan) goals Support students with mobility, ambulation, and personal care needs, including toileting when required A few must-haves for School Paraprofessionals: High school diploma (or equivalent) 1+ year of classroom experience (including IEP knowledge) preferred CPR/First Aid Certification Strong communication skills (both verbal and written) Ability to attend in-person or online training as required Reliable transportation and commitment to consistent school-day shifts Smartphone with time-clock app capability Required clearances for school employees (see full list below) Required clearances for School Paraprofessionals: All school employees must have current (less than 1-year-old) clearances at the time of hire and renew according to school specific guidelines PA Child Abuse History Clearance (via PA Child Welfare Information Solution) PA Access to Criminal History Clearance (via Pennsylvania Access to Criminal History) Federal Criminal History Record (via IdentoGO , Service Code: 1KG6XN) Act 126 Mandated Reporter Training (free 3-hour online training through the University of Pittsburgh) Why Join Interim HealthCare? Since 1966, Interim HealthCare has been connecting dedicated professionals with meaningful roles in education and healthcare. We believe Paraprofessionals do more than assist—they empower students to succeed. Join us and make a difference, one school day at a time! Apply today and become part of the Interim HealthCare family! Interim HealthCare provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, gender, religion, sexual orientation, national origin, age, disability, or veteran status.

Posted 5 days ago

Direct Support Professional (DSP)-logo
Direct Support Professional (DSP)
Developmental Disabilities InstituteHolbrook, New York
About DDI With nearly 65 years of service, DDI provides a full continuum of care -- from early intervention to residential, day habilitation, and vocational programs -- for over 1,600 children and adults with autism and other developmental disabilities. DDI is driven by a dedicated staff and a belief in every individual's potential. Our Purpose We help children and adults with autism and other developmental disabilities experience personal growth and fulfillment. Our Core Values Integrity: We adhere to moral and ethical principles Dignity: We treat each other as being worthy of honor and respect Compassion: We act with caring and kindness Teamwork: We work together to achieve common goals Salary: $21.00-$23.10/hour for approved drivers / $19.00-$20.90/hour for non-drivers Shifts Available: What you'll do at DDI: Complete all required trainings, and participate in Peer Mentoring Program, in-service workshops, and recertification trainings as required. Become certified and maintain certifications in SCIP-R, First Aid and CPR Must have a Valid NYS Driver’s license and be able to obtain DDI approved driver status. Participate in semi-annual IDT, quarterly, staff meetings, and staffing as required. Advocate for the rights of the individual(s) we serve. Help individual(s) build relationships, and maintain relationships with family and friends. Follow individual(s) daily activity/classroom schedule, implementing all formal goals and protocols of individuals you are assigned to. Data collection – goals, protocols, outings, SUB’s, progress notes, recreation/fitness logs. Obtain and maintain certification for, and administer medications under the supervision of assigned nursing staff (AMAP), if applicable. (Level 3 and 2 if applicable) Must have a Valid NYS Driver’s license and be able to obtain DDI approved driver status. (Level 3 and 2 if applicable) Fulfill responsibilities of primary advocate (paperwork, advocacy, programming). Instruction and documentation, participation in development and revisions of formal goals and protocols in accordance with the CFA/ISP, and behavior plans. Teach and assist individuals in all aspects of daily living, including, but not limited to: ADL’s, cooking, house cleaning, laundry, leading a healthy lifestyle, shopping, budgeting, maintaining appropriate behavior, and community integration. Accompany individuals on medical appointments, jobs, and community activities, if applicable. Complete incident reports and SCIP-R reports as necessary. Knowledge and accurate implementation of Emergency Procedures. Demonstrated knowledge of all OPWDD and DDI policy and procedures as they pertain to individuals supported, and documentation of such. Ensure the vans are clean and vehicle problems are written down and addressed through the Site Supervisor/Manager. What you bring to DDI: Ability to read, understand, and follow safety guidelines What DDI can offer you: The ability to make a difference in the lives of the individuals we support Generous paid time off Medical/Dental/Vision/Life Insurance 403(b) retirement plan Tuition reimbursement and more! DDI is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to actual or perceived race, color, sex, pregnancy, reproductive decision making, gender expression or identity, national origin, disability, military status, creed, religion, age, sexual orientation, marital status, genetic information, status as a victim of domestic violence or any other group protected by federal, state or local law. We are committed to creating a deep sense of belonging and a culture where all applicants and employees feel welcomed, valued and respected. We are people inspired by purpose.

Posted 30+ days ago

Equipment Support II-logo
Equipment Support II
SunstateBradenton, Florida
Description: The Equipment Support II position prioritizes customer service and support, maintaining the yard’s organization and ensuring equipment staging aligns with the branch standards. This position entails managing the flow of equipment in/out of the yard, assisting customers with loading/unloading equipment, fueling equipment, and assisting mechanics, drivers, or other personnel with various labor-based tasks. Duties and Responsibilities: • Greet and assist customers with their needs in the yard • Prepare and stage equipment for deliveries • Maintain flow of equipment in/out of yard • Load and unload equipment for customers and assist drivers • Hook up trailer and other towables to customer vehicles and ensure the load and trailer are secured • Communicate timely via two-way radio with the front office and shop • Instruct customers in the proper and safe use of equipment and demonstrate operation • Review rental contracts to ensure the right equipment is delivered to the customer • Fill out customer equipment pick up and return receipts • Notify Branch Manager or designee of damaged equipment • Maintain a neat and organized work area, which includes putting away of all tools, clearing of all benches, and sweeping or hosing out work area at end of each workday • Maintain cleanliness and organization of the yard. This includes sweeping, picking up trash and other debris, organizing equipment lines and shelves, pulling weeds, and emptying trash cans. • Maintain a safe working environment by following all safety regulations and wearing personal protective equipment such as safety glasses, harness, and lanyard • Fuel equipment • Check service and make minor repairs to some small equipment • Regularly perform an inventory on equipment and its accessories • May deliver and pick up branch supplies as needed • May deliver or pick-up equipment to or from job sites as needed, this may include exchanges of equipment • May fill propane cylinders upon request • May be scheduled and required to work extended hours and/or on-call/standby rotation. • May perform other duties as assigned Experience: • Previous experience in customer service within the construction industry or related field preferred Qualifications/Requirements: • Consistently adhere to all safety policies, procedures, and guidelines • Commitment to consistently demonstrate excellent customer relation skills to include positive interfacing and problem-solving • Effective communication skills to include active listening and assimilating information • Demonstrate organizational skills and effective time management • Ability to focus on details and complete tasks with accuracy • Ability to receive coaching and implement direction effectively • Ability to work under moderate supervision • Ability to read, write, and speak English, bilingual is a plus • Knowledge of construction rental equipment is a plus • Full range of motion, agility, and strength to lift one's body into/out of large vehicles, trailers, equipment • Capable of normally lifting 25 lbs., frequently lifting 50 lbs., and occasionally lifting 90 lbs. with the assistance of mechanical aid or lift assistance • Minimum age of 21 years required to drive Company vehicles, requires a valid driver license and ability to maintain a good driving record qualifying to safely drive a Company vehicle for work purposes • To drive a Company commercial motor vehicle, drivers must obtain and consistently maintain a DOT medical card • Comply with regular and predictable attendance • Must maintain a professional appearance • May be subject to undergo additional background checks and drug and alcohol testing to gain access to restricted job sites Working Conditions: WORK ENVIRONMENT: Work will be conducted primarily outdoors with required exposure to outside elements, in which some work areas may not be heated or air conditioned. Use of personal protective equipment (PPE), including but not limited to safety glasses, gloves, safety footwear, fall restraints, as per requirements. PHYSICAL DEMANDS: Physically demanding; requires a significant degree of walking, lifting, stooping, crouching, bending, lowering, reaching, twisting, pulling, pushing, carting, standing for long periods of time, and transporting objects of various weights and dimensions. Requires full range of motion, agility, and strength to lift one's body into/out of large vehicles, trailers, equipment. Capable of normally lifting 25 lbs., frequently lifting 50 lbs., and occasionally lifting 90 lbs. with the assistance of mechanical aid or lift assistance. HAZARDS: Awareness of the inherent risk and exposure of the job, working amongst large industrial equipment. There may be exposure to chemicals such as gasoline, diesel fuel, propane, and cleaning solvents. *Each employee has a duty to be fully alert (unimpaired physically or mentally) and capable of regularly working safely.

Posted 30+ days ago

Child Autism Support Specialist (Behavior Technician)-logo
Child Autism Support Specialist (Behavior Technician)
Pine Cone TherapiesSouthlake, Texas
💵 Starting at $18/hour ($20 once RBT certified) | 🎓 Paid Training & Certification | 🕒 Daytime shifts needed At Pine Cone Therapies (PCT) , we do more than provide therapy—we create spaces where autistic children are respected, supported, and empowered. We don’t believe in one-size-fits-all care or outdated models. Our approach is assent-based, neuroaffirming, and team-driven , with deep respect for each child’s individuality, autonomy, and potential. As a Behavior Technician , you’ll be part of that mission. You’ll help kids build communication, independence, and confidence—and you’ll be supported every step of the way by a team that values your growth just as much as theirs. What a Day Looks Like: Being a Behavior Technician is active, hands-on, and deeply meaningful. You’ll spend most of your day working 1:1 with kids (ages 2–12), helping them build skills that support their growth at home, school, and in everyday life. Here’s what that actually looks like: Playing games on the floor to work on language or social skills Helping a child learn how to ask for help, tie their shoes, or transition between tasks Managing tough moments like meltdowns or elopement with patience and a calm presence Tracking progress and taking session notes so your BCBA can update therapy plans Communicating with your team throughout the day to problem-solve, celebrate wins, and adjust support as needed Staying flexible—every child is different, and every day brings something new It’s not a desk job—it’s a roll-up-your-sleeves, be-there-in-the-moment kind of role. But if you love working with kids, it’s one of the most rewarding ways to spend your day. Why Pine Cone Therapies: We’re not your typical ABA clinic—and we’re proud of that. At PCT, we don’t force compliance or chase cookie-cutter milestones. Instead, we prioritize: Assent-based care that honors boundaries and centers the child’s voice. Collaborative, interdisciplinary teamwork —you’ll work alongside OTs, SLPs, and mental health professionals. Supportive leadership and mentorship , with real-time coaching and thoughtful feedback. A people-first culture where growth is structured, wins are celebrated, and you’re never alone. How you'll grow with us: Whether you’re here to learn or build a full career, we make sure your development is intentional and supported. You'll start with paid RBT training and certification in your first month (plus a raise once you pass) and receive performance reviews and raises every 6 months . From there, your path can look like: Behavior Therapist (BT) → Registered Behavior Technician (RBT) – Certified with hands-on experience and real mentorship RBT → Clinical Fellowship Student (ACC) → Lead ACC → Board Certified Behavior Analyst (BCBA) – For BCBA students, we help with restricted and unrestricted hours, test prep, and becoming a strong, compassionate clinician. RBT → Lead RBT – For those who want to grow as leaders without pursuing credentialing as a BCBA, SLP, or OT. No matter where you’re headed, we’ll help you get there. Perks & Benefits: 💪 Real-time support and mentorship from experienced clinicians 📆 Flexible schedules (start times at 8am, 9am, 1pm, or 3pm) that fit your life 🧘‍♀️ Free Calm app + Teladoc access for you and 5 loved ones 🎉 Monthly team events, shoutouts, and a clinic culture that genuinely cares 💥 A career that makes a tangible impact on the lives of kids and families 🩺 Health, dental, and vision insurance for full-time team members You're a great fit if you: Have experience working with children (babysitting, coaching, camps, classrooms, etc.) Are calm, flexible, and eager to learn—even in tough moments. Believe in supporting kids through respect and empathy, not compliance. Want to work somewhere that feels good and does good. Are curious about long-term careers in ABA, education, child psychology, OT, SLP, or mental health. Requirements: Starting at $19/billable hour, with increases for experience, education, and certification. You'll increase to $22.50 once you receive your RBT certification. Must be able to lift 45 lbs and engage in physical play and activity High school diploma or GED required At PCT, we know this work is challenging—but it’s also joyful, meaningful, and deeply rewarding. You’ll be surrounded by people who are passionate about what they do, and who care deeply about the children and team members they work with. If you’re ready to make a difference, grow a career, and be part of a team that’s changing what care can look like—we’d love to meet you. Per hour $18 - $20 USD

Posted 3 weeks ago

Caregiver/Direct Support Professional - Weekly Pay-logo
Caregiver/Direct Support Professional - Weekly Pay
ACASA Senior CareRound lake, Illinois
We are currently looking to hire people who want to make a positive impact on the lives of those we care for! Join us and be part of our team! Acasa Senior Care is in need of caregivers/direct support professionals to provide excellent care. If you are responsible and have a special place in your heart for seniors and people in need, we have work for you. Acasa offers: Flexible hours Full paid training provided Full time/Part time Opportunity to gain further experience Work near your home Excellent pay at $16 - $18 per hour paid weekly! If you think you are qualified, join our team now!

Posted 30+ days ago

Homeowner Support Representative-logo
Homeowner Support Representative
Unlock TechnologiesTroy, Michigan
About Unlock Unlock’s mission is to unleash the power of home equity to enrich people’s lives. We do this through a financial solution called a Home Equity Agreement or HEA, an entirely new way to access and utilize home equity. We’re not a lender, so there are no interest charges or monthly payments and homeowners with poor credit or high levels of debt can still qualify. We're beyond passionate about helping our customers build greater financial resiliency. We are mission driven, consumer centric and our products are designed for the way homeowners want to live their lives today - with flexibility and control. About the role The Homeowner Support Representative ( H S R) is a critical member of the Unlock Technologies team, responsible for the initial engagement with prospective homeowner s. As the first point of contact, the HSR must effectively introduce Unlock’s Home Equity Agreement (HEA) solution, building rapport and identifying homeowner needs with a consultative approach. This role requires H SR s to demonstrate sales acumen, empathy, and resilience to generate qualified leads that fuel the company’s growth, contributing directly to Unlock’s mission of providing innovative, debt-free financial solutions for homeowners. What you'll do Effectively manage an individual lead database and pipeline according to company contact standards. Conduct high-volume outbound calls and handle inbound inquiries via phone, email, and live chat to engage prospective homeowners and provide prompt, professional support. Support the sales team by managing document collection through phone, text, email, and CX portal requests, ensuring a seamless and efficient process. Deliver compelling introductions to Unlock’s HEA product, clearly explaining its benefits compared to traditional home equity loans. Qualify leads by assessing homeowner needs, financial situations, and readiness to engage further in the sales process. Schedule appointments for senior sales consultants, ensuring a smooth transition of qualified leads. Maintain detailed and accurate records of all homeowner interactions within the CRM system. Collaborate with sales consultants and marketing teams to refine sales strategies and improve homeowner acquisition efforts. Meet or exceed monthly performance targets related to call volume, lead conversion, and appointment setting. Continuously improve knowledge of Unlock’s products, market trends, and competitors to effectively position HEA solutions. What we're looking for High school diploma or equivalent required. 1+ years experience in sales, customer support, or a similar role involving high-volume customer interactions. Strong communication skills, both verbal and written, with the ability to engage and persuade. Proficiency in CRM systems and Microsoft Office Suite. Ability to manage multiple tasks simultaneously in a fast-paced environment. Previous experience in financial services, mortgage, or real estate industries is preferred. Familiarity with home equity products is a plus. What we offer Pay rate of $24.50 per hour Discretionary time off for rest and recharge Comprehensive health plans covering medical, dental, and vision, fully funded by us 4% employer match to your 401(k) contributions Unlock is an equal opportunity employer. We evaluate qualified applicants without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances.

Posted 1 week ago

Sales Support Representative-logo
Sales Support Representative
Ferguson EnterprisesBoone, North Carolina
Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. Ferguson is currently seeking an individual to fill an immediate need for a Sales Support Representative. Position Details Onsite Location: Boone, NC Schedule/ Hours: Monday - Friday 7AM-4PM Responsibilities Work together with Sales associates to support customer needs by determining the best products and solutions. Ensuring the delivery of personalized customer service through timely quotations and accurate sales orders. Coordinate deliveries on behalf of customers. Answer sales calls for general information, addressing and resolving customer concerns or questions. Ability to effectively use customer relationship management (CRM) system and phone system. Qualifications 0-3 years of sales and/or customer service experience is preferred. Exhibit strong skills for sales, including the ability to upsell. Proven track record of responding quickly to customer needs and ability to make decisions in a timely manner. Ability to react well in a fast-paced environment & follow through on commitments. Highly motivated and customer service oriented mentality with ability to build relationships is a plus. General digital literacy including Microsoft Office. Ability to quickly learn product knowledge and processes. At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more! - Pay Range: - $16.84 - $26.92 - Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles. - This role is Bonus or Incentive Plan eligible. - Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. - The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information

Posted 2 weeks ago

IT Area Support Specialist-logo
IT Area Support Specialist
Methodist Family HealthJonesboro, Arkansas
Responsibilities Answer live incoming Help Desk calls on location and create and/or address work tickets submitted directly by staff or via automation. Devotes time to delivering an introduction of company technologies to new hire employees during the training and orientation process every two weeks. (public speaking requirement) Assist employees with maintaining, repairing and upgrading devices of technology. These devices include desktop and mobile computers, mobile and land line communication devices, wired and wireless network and networking devices, and CCTV and monitoring equipment. Perform end user desktop support - remotely and in person. On site repair of computer systems. Device repair and replacement for end users. Aiding with installation and upgrade of software. Inventory tracking. Troubleshooting problems with network data or voice connectivity, as well as refurbishing old equipment for reuse in the enterprise. Qualifications Knowledge of Internet and Cloud Services such as Office 365 required. Reliable transportation is a must and some travel is required to our locations in Central Arkansas. Self-motivated ‘people-person’ a must. Field repair of technical equipment, experience with business telecommunications systems, CCTV and security systems, Microsoft Windows Server and Desktop Operating Systems, TCP/IP networking preferred. College graduate with IT centric degree preferred, but applicable work experience will be considered. Additional Mandatory Requirements Must be able to work unsupervised at times, have a courteous and helpful attitude and a willingness to learn. Must have reliable transportation, some intrastate travel possible at times. Requires the strength and stamina to perform duties.   Must be physically capable to receive verbal and written directions. Must be physically capable of sitting and standing for several hours at a time. Must have good auditory, visual and olfactory ability. Ability to use hands and fingers to handle or feel objects, tools or controls. Must be able to maintain effective audio, visual discrimination and perception needed for making observations, communicating with others, reading and writing, and operating office equipment and other treatment equipment. Must be able to use a telephone to communicate verbally and a computer to communicate through written means, to review information and enter/retrieve data, to see and read characters on a computer screen, chart or other treatment items. Must be willing and able to work with all patients of Methodist Family Health. Flu vaccination is mandatory and required for all positions (subject only to qualified exemptions).  Job descriptions are not intended, nor should be construed, to be all-inclusive lists of all responsibilities, skills, efforts or working conditions associated with a job. While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add or remove duties from particular jobs and to assign other duties as necessary.   When an employee performs two or more different jobs, for which different straight time hourly rates are established, the employee will be paid during overtime hours at a rate not less than one and one-half time the hourly rate established for the type of work he or she is performing during the overtime hours.  Pursuant to the Arkansas Medical Marijuana Act 593, this position is a designated safety-sensitive position according to MFH/MCH/MBH standards and processes Level One - Full Access: Ongoing regular access to PHI of all forms while the employee is on duty and performing within the scope of his or her job as defined by the employee's job description, and Policy and Procedure. "Such access must be for cause, consistent with job responsibilities and related to patients, claims, audits, reviews and other legitimate business purposes." (e.g. Physicians, nurses and other clinicians)

Posted 30+ days ago

Delaware Nation Industries logo
Computer User Support Specialist - 304621-A
Delaware Nation IndustriesWright-Patterson Air Force Base, Ohio
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Job Description

Description

The Computer User Support Specialist provides on-site technical support to government customers at Wright Patterson AFB, maintaining computer systems, printers, VoIP telephones, and managing IT asset inventory. This role requires strong customer service skills, technical aptitude, and experience with government inventory management procedures. The Technician will troubleshoot hardware and software issues, provide user training, and ensure accurate IT asset tracking in compliance with government regulations. Maintaining excellent customer relations and adhering to established procedures are integral functions of this role.

Responsibilities:

  • Provide Tier 1 technical support to end-users at Wright Patterson AFB, resolving issues efficiently and effectively, both remotely and in person.
  • Install, configure, troubleshoot, and maintain computer hardware, software, printers, and VoIP telephones.
  • Establish and troubleshoot network connectivity issues.
  • Manage IT asset inventory, including assignment, tracking, and disposal, adhering to government property management regulations.
  • Provide user training on software applications and hardware usage.
  • Maintain accurate documentation of support activities and inventory changes.
  • Escalate complex issues to higher-level support teams as needed.
  • Collaborate with other IT staff to ensure consistent service delivery.
  • Stay up-to-date on the latest technologies and security best practices.

 Equipment/Systems:

  • Desktop and laptop computers
  • Printers (various types)
  • VoIP telephones
  • Microsoft Office Suite
  • Ticketing systems (specify if known, e.g., ServiceNow, Remedy)
  • IT asset management software (specify if known)
  • Network diagnostic tools

 Competencies:

  • Strong technical proficiency in computer hardware, software, and networking.
  • Excellent customer service skills, including clear communication, active listening, and patience.
  • Attention to detail and accuracy in documentation and inventory management.
  • Ability to multitask, prioritize, and work independently with minimal supervision.
  • Strong problem-solving and analytical skills.
  • Ability to work effectively within a team environment.
  • Knowledge of government IT regulations and procedures.

Work Environment & Physical Demands:

This job operates in an office setting on Wright Patterson AFB. This role routinely uses standard office equipment. Duties may require lifting computer equipment (up to 50 lbs), using ladders, walking extensively within office buildings, and loading/unloading boxes/containers.

 

Position Type and Expected Hours of Work:

This is a full-time, exempt position. Typical work hours are Monday through Friday, regular business hours. Additional hours may be required as needed to ensure program performance. On-call support may be required on a rotating basis.

Travel:

Primarily local travel for user support



Requirements
  • Active Secret clearance        
  • Bachelors in Information Technology (or related field)
  • 8-10 years of experience providing computer hardware, software, and printer support.

Preferred Education and Experience:

  • Experience with government IT asset management (ITAM) systems, preferably within the DoD.
  • Experience working in a military or government environment, specifically on an Air Force base.
  • Familiarity with Air Force regulations and procedures.


Benefits

Benefits Include:

  • Covers 100% of employee benefit premiums, including Medical (PPO or HDHP Option), Vision, Dental
  • Matching 401K
  • Short- and Long-Term Disability
  • Pet Insurance
  • Professional Development/Education Reimbursement
  • Parking and Transit Benefits for NY, NJ, ATL, and DC Metro areas

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.