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Support Lead Full Time-logo
Support Lead Full Time
Five Below, Inc.Braintree, MA
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! RESPONSIBILITIES Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience. Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service. Assists with the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues. Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation. Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance. Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service. Partners with the entire store leadership team in merchandising procedures and World Recovery. Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. QUALIFICATIONS High School Graduate or equivalent College experience preferred Minimum 1 years of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure ESSENTIAL JOB FUNCTIONS Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required) Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $17.50 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted 5 days ago

Construction Finance Analyst Support-logo
Construction Finance Analyst Support
AtkinsrealisBeaverton, OR
Job Description Why join us? We are hiring! AtkinsRéalis is seeking a Construction Finance Analyst Support to join our Beaverton, OR office. About Us AtkinsRéalis is one of the world's most respected design, engineering, and project management consultancies. AtkinsRéalis has been providing infrastructure planning, engineering, construction, environmental consulting, urban planning, architecture, and program management services to public and private clients across the United States for more than 50 years. AtkinsRéalis has the depth and breadth of expertise to respond to the most technically challenging and time-critical infrastructure projects and the urgent transition to a low-carbon economy. How will you contribute to the team? Assist in preparation and issuance of monthly and quarterly cash flow forecasts to the capital construction team. Prepare and issues monthly, quarterly and total project funding and commitment forecasts to the capital construction team. Creation and maintenance of WBS codes and scope alignment Manage and control capital project budget and spends at the work breakdown schedule (WBS) level. Review all invoices for the project and ensure that junior technical staff codes the invoices where applicable. Schedule and lead regular cost meetings to align on budget, spending and change order status with the contractors and engineering teams. Monthly spend to forecast variance analysis and drive the forecast to spend within required acceptance range. Lead closeout efforts of Supplier purchase orders Risk and opportunity analysis Ad hoc reporting and analysis Ensure compliance with reporting standards and corporate finance and accounting policies. What will you contribute? Bachelor's degree in finance, quantity surveying, construction management or a related field Five years of relevant experience Must have strong cost management, scheduling, and/or project planning skills. Must have experience working on or with construction projects. Must have experience in developing budgets, cash flows and forecasts. OSHA 10 hour preferred. Experience in semiconductor, commercial, industrial, refinery, is preferred. Must be highly articulate, have clear and analytical approach to problem solving, and strong decision-making abilities. Must have excellent communication and presentation skills. Working knowledge of industry standard software, including but not limited to SAP, PowerBI, and cost management applications. Must thoroughly understand and utilize information technology in the performance of work including Internet, Intranet, Microsoft Windows OS, Adobe Acrobat, Microsoft Office Suite, and Microsoft Project. Advanced Excel skills are preferred. What we offer at AtkinsRéalis: At AtkinsRéalis, you will enjoy a robust rewards package which includes: Opportunity to work on various projects of various sizes. Competitive salary Flexible work schedules Group Insurance Retirement Savings Plan with employer match Employee Assistance Program (EAP) Learning and development programs, training, career opportunities and a highly regarded tuition reimbursement program If this sounds like you and you would like to expand your career with us, apply today! AtkinsRéalis is an equal opportunity, drug-free employer committed to diversity in the workplace. EOE/Minorities/Females/Vet/Disability. Please review AtkinsRéalis Equal Opportunity Statement here: https://careers.atkinsrealis.com/equal-opportunities-statement AtkinsRéalis cares about your privacy and are committed to protecting your privacy. Please consult our Privacy Notice on our Careers site to know more about how we collect, use and transfer your Personal Data. By submitting your personal information to AtkinsRéalis, you confirm that you have read and accept our Privacy Notice. Upon acceptance of an offer, all candidates must go through a drug screen test and background check. AtkinsRéalis is a federal contractor which mandates a satisfactory background screening report and drug test that supersedes state laws. Note to staffing and direct hire agencies: In the event a recruiter or agency who is not on our preferred supplier list submits a resume/candidate to anyone in the company, AtkinsRéalis family of companies, we explicitly reserve the right to recruit and hire the candidate(s) at our discretion and without any financial obligation to the recruiter or agency. https://careers.atkinsrealis.com/recruitment-agencies Worker Type Employee Job Type Regular At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.

Posted 30+ days ago

IT Office Support Intern - Year Round-logo
IT Office Support Intern - Year Round
Great American Insurance Group (Dba)Cincinnati, OH
Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value diversity and recognize the benefits gained when people from different cultures, backgrounds and experiences work collaboratively to achieve business results. We are intentionally focused on fostering an inclusive culture and know valuing diversity is an essential leadership quality. Our goal is to create a workplace where all employees feel included, empowered and enabled to perform at their best. AFG Enterprise Services team provides a highly secure network for AFG departments. Our AFG Enterprise Services is in search of an IT Office Support Intern to join our team starting in Summer 2025. This position will be in Cincinnati, OH and offer a hybrid schedule during the school year and will be required to work full-time during the summer. The intern program provides students the opportunity to learn about technology in the insurance industry, as well as experience Great American's corporate culture that values integrity, leadership, customer focus and accountability. Reasons to join our team: Work in a team environment, where your ideas can be shared and you can impact the company Gain real work experience that you can apply in the classroom Opportunities to network with other interns, employees, and executives Essential Job Functions and Responsibilities Gather existing process documents from a variety of sources. Verify accuracy of process documents with IT groups Assist with physical to digital conversion of documents, drawings, and physical media Experience with basic excel formulas Previous experience with trouble shooting user hardware. Excellent problem solving skills Perform other duties as assigned. Job Requirements Computer Information Systems or a related discipline. Must be available to work 25 hours per week during the school year and full-time throughout the summer Experience with Microsoft products such as Word, Excel and Teams. Experience with trouble shooting Windows 10 & Windows 11 systems. Business Unit: AFG Enterprise Services Benefits: Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs. We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees. Your recruiter can provide more details about our total rewards and specific compensation ranges during the hiring process.

Posted 30+ days ago

Large Vessel Integration And Service Support Specialist-logo
Large Vessel Integration And Service Support Specialist
Brunswick Corp.Palmetto, FL
Are you ready for what's next? Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes "Next Never Rests," and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation. Innovation is the heart of Brunswick. See how your contributions will help transform vision into reality: Position Overview: As part of the talented Customer Experience team, you will be the on-site and remote technical service support liaison, resulting in positive customer relations, experience, and ultimate satisfaction of consumers, OEMs, and dealers of Mercury Marine products. This position specializes in large vessel systems installation, malfunction troubleshooting, maintenance and repair, electronic integration. This position reports to a Director of Service. At Brunswick, we have passion for our work and a distinct ability to deliver. Relocation Assistance: We offer relocation assistance for candidates moving from out of state to Central or South Florida. You'll have the flexibility to choose the location that works best for you, and we'll help cover the costs associated with your move. Essential Functions: Provide field onsite support of Mercury and Brunswick products, integrated controls, networked vessel systems, and emerging products. Provide internal staff, dealers, and boat builders support with new installations and repowering of large vessels to ensure proper installation and boat application. Investigate, diagnose, and resolve product installation, setup, configuration, malfunctions, errors & issues in all US regions and international service areas. Recommend and perform preventative & routine maintenance, repair ensuring trouble free operation. Produce clear written and verbal data and communication of emerging manufacturing and product issues to internal groups as required. Perform other duties and various tasks as assigned by the Director of Service Provide management and support for: . Required Skills: Acquire and maintain MU Outboard certification within the 1st year of employment while demonstrating a thorough knowledge of Mercury and Brunswick products. Thorough knowledge of large vessel systems, with strong electrical background. Full understanding of customer service philosophy and procedures of the company. Effectively plan, develop, execute strategies for issue resolution, installation, and integration in the field. Willingness to live and travel (75% - 90%) within assigned LVSS region. Occasional multi-week travel events outside of region may be required. Ability to work independently, make accurate decisions and analyze risk. Excellent interpersonal skills and effective communication skills. Excellent Computer and technology skills, capitalizing on effective communication and documentation through digital media and meticulous data gathering capabilities. The anticipated pay range for this position is 84,500 - 136,100 annually. The actual base pay offered will vary depending on multiple factors including job- related knowledge/skills, relevant experience, business needs, and geographic location. In addition to base pay, this position is eligible for an annual discretionary bonus. At Brunswick, it is not typical for an individual to be hired at or near the top end of the salary range for their role. Compensation decisions are dependent upon the specifics of the candidate's qualifications and the business context. This position is eligible to participate in Brunswick's comprehensive and high-quality benefits offerings, including medical, dental, vision, paid vacation, 401k (up to 4% match), Health Savings Account (with company contribution), well-being program, product purchase discounts and much more. Details about our benefits can be found here. Why Brunswick: Whatever tomorrow brings, we'll be at the leading edge. As the clear leader in the marine industry, we're committed to our values and supporting our exceptional people. We offer and encourage growth opportunities within and across our many brands. In addition, we're proud of being recognized for making a splash with numerous awards! About Mercury: Mercury Marine is a world leading manufacturer of marine propulsion systems. A $2.6 billion division of Brunswick Corporation (NYSE: BC), Mercury designs, manufactures and distributes engines, services and parts for recreational, commercial and government marine applications, empowering boaters with products that are easy to use, extremely reliable and backed by the most dedicated customer support in the world with 10,000 service points globally. Mercury's industry-leading brand portfolio includes Mercury outboard engines; Mercury MerCruiser sterndrive and inboard packages; Mercury global parts and accessories including propellers, and SmartCraft electronics; Power Products Integrated Solutions; MotorGuide trolling motors; Attwood, Garelick and Whale marine parts; Land 'N' Sea, BLA, Payne's Marine, Kellogg Marine & Lankhorst Taselaar marine parts distribution; and Mercury and Quicksilver parts and oils. More information is available at mercurymarine.com. Next is Now! We value growth and development, recognizing that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Brunswick is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by federal, state, or local law. Diversity of experience and skills combined with passion is key to innovation and inspiration and we encourage individuals from all backgrounds to apply. If you require accommodation during the application or interview process, please contact hrsharedservices@brunswick.com for support. For more information about EEO laws, - click here Brunswick and Workday Privacy Policies Brunswick does not accept applications, inquiries or solicitations from unapproved staffing agencies or vendors. For help, please contact our support team at: hrsharedservices@brunswick.com or 866-278-6942. All job offers will come to you via the candidate portal you create when applying through a posted position through https:///www.brunswick.com/careers . If you are ever unsure about what is being required of you during the application process or its source, please contact HR Shared Services at 866-278-6942 or HRSharedServices@brunswick.com. #Brunswick Corporation - Mercury Marine

Posted 3 weeks ago

Senior Technical Support Analyst, Jersey City - 7537-logo
Senior Technical Support Analyst, Jersey City - 7537
ION GroupJersey City, NJ
Who Are We? The Americas Technical Support team provides technical application support to equities and derivatives customers and forms part of ION Markets global support team. The team is responsible for technical investigation, keeping customers updated and reporting potential software defects to Development teams. Technical Support also takes the lead in service restoration in the event of software or hardware failures, capacity planning and Business Continuity testing of the Hosted environment. Our team is faced-paced, keeping up with regulations and changes in technology. Role We are looking for Senior Technical Support Analyst to focus on second-level technical application support. We have a growth culture from within and this role provides a career track for anyone who has an interest in technology, financial products, trading, client support, product management, or technical account management. Responsibilities Lead projects and team members when needed. Investigates incidents assigned to them. Prioritizes incidents and keep them up to date on the internal incident tracking system. Communicates updates effectively and promptly to the client. Builds up and maintains a knowledge of the software supported, including database structure and configuration files to assist in issue investigation. Deals with unexpected events or failures which limit clients use of the supported systems Carries out application system checks, aiming to identify and resolve issues before they impact clients Develops strong working relationships with other departments to assist with the delivery of our service to clients Adheres to "best practice" and department procedures for client communications, incident progression and investigation Participates in the team shift patterns and assists with weekend work and out of hours escalation when required Required Experience, Skills and Competencies BS in Computer Science, Computer Engineering, or equivalent degree. 5+ years of experience in application, technical support. Some experience as a team lead is preferred Ability to read and understand code in one or more of the following: C++, TCL, UNIX/Shell Scripting. Exposure to Java or other mainstream programming languages would also be acceptable. Have an enquiring mind with an analytical and proactive approach to problem solving, even when under pressure Good grounding in and desire to develop technical skills in areas such as database technologies and system performance. Ability to troubleshoot and approach problem solving in a logical manner Technical Support Analysts need to be dynamic, resilient and objective, delivering rapid and accurate solutions to the incidents raised by customers Excellent written and verbal communication skills A confident and professional manner Able to manage own time and a changing workload Co-operative approach to working with team members and other departments Able to view situations from a customer perspective and act accordingly A strong desire to develop a deep understanding of financial markets and business flows and system functionality Working knowledge of networks and network infrastructure is desirable About ION We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. More than 40% of the world’s largest companies use our solutions. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world. Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk. Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure. With 10,000 employees and offices in more than 40 cities around the globe, ION is a rapidly expanding and dynamic group. At ION, we offer careers that provide many opportunities: To invent. To design. To collaborate. To build. To transform businesses and empower people around the world to do more, faster and better than before. Imagine what you can do and experience. This is where you can do your best work. Learn more at iongroup.com .

Posted 30+ days ago

Technical Support Analyst-logo
Technical Support Analyst
ION GroupJersey City, NJ
Who Are We? The Americas Technical Support team provides technical application support to equities and derivatives customers and forms part of ION Markets global support team. The team is responsible for technical investigation, keeping customers updated and reporting potential software defects to Development teams. Technical Support also takes the lead in service restoration in the event of software or hardware failures, capacity planning and Business Continuity testing of the Hosted environment. Our team is faced-paced, keeping up with regulations and changes in technology. Role We are looking for Technical Support Analyst to focus on second-level technical application support. This is an excellent opportunity for a recent grad or someone with up to 3 years of experience. We have a growth culture from within and this role provides a career track for anyone who has an interest in technology, financial products, trading, client support, product management, or technical account management. Responsibilities Investigates incidents assigned to them. Prioritizes incidents and keep them up to date on the internal incident tracking system. Communicates updates effectively and promptly to the client. Builds up and maintains a knowledge of the software supported, including database structure and configuration files to assist in issue investigation. Deals with unexpected events or failures which limit clients use of the supported systems Carries out application system checks, aiming to identify and resolve issues before they impact clients Develops strong working relationships with other departments to assist with the delivery of our service to clients Adheres to "best practice" and department procedures for client communications, incident progression and investigation Participates in the team shift patterns and assists with weekend work and out of hours escalation when required Required Experience, Skills and Competencies BS in Computer Science, Computer Engineering, or equivalent degree. Ability to read and understand code in one or more of the following: C++, TCL, UNIX/Shell Scripting. Exposure to Java or other mainstream programming languages would also be acceptable. Have an enquiring mind with an analytical and proactive approach to problem solving, even when under pressure Good grounding in and desire to develop technical skills in areas such as database technologies and system performance. Ability to troubleshoot and approach problem solving in a logical manner Technical Support Analysts need to be dynamic, resilient and objective, delivering rapid and accurate solutions to the incidents raised by customers Excellent written and verbal communication skills A confident and professional manner Able to manage own time and a changing workload Co-operative approach to working with team members and other departments Able to view situations from a customer perspective and act accordingly A strong desire to develop a deep understanding of financial markets and business flows and system functionality Working knowledge of networks and network infrastructure is desirable About ION We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. More than 40% of the world’s largest companies use our solutions. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world. Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk. Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure. With 10,000 employees and offices in more than 40 cities around the globe, ION is a rapidly expanding and dynamic group. At ION, we offer careers that provide many opportunities: To invent. To design. To collaborate. To build. To transform businesses and empower people around the world to do more, faster and better than before. Imagine what you can do and experience. This is where you can do your best work. Learn more at iongroup.com .

Posted 1 week ago

Trading Support Analyst-logo
Trading Support Analyst
ION GroupJersey City, NJ
Who Are We? Fidessa (an ION Group Company) provides exceptional trading, investment, and information solutions for the world's financial community. Our unrivalled set of mission-critical products serve both buy-side and sell-side global institutions and investment banks to boutique brokers and niche hedge funds with multi-asset trading and investment infrastructure, their market data and analysis, and their decision making and workflow technology. We are freethinking and do not believe in rigid structure or tight controls that limit our ability to be innovative and adaptable. Our team at Fidessa is represented within several continents in multiple offices. We recognize that a business is only as good as its people. To provide and build on our high-quality platform and services, we seek to employ only the best! Role Fidessa's Trading Support Analysts provide functional support for all customer requests across Fidessa's multi-asset product range. This opening has specific focus around the support and training of new and existing users of the Fidessa equities trading and risk management platform. This platform provides high-speed access to global equities exchanges and execution venues and is used by top tier brokers worldwide. Based in Jersey City, Trading Support team is part of the Fidessa Global Service Desk and is formed of an enthusiastic mix of individuals with strong technical, functional and customer service skills, looking for a challenging and varied role in a fast paced environment. This is an excellent opportunity for a recent grad or someone with up to 4 years of experience who wants direct interaction with clients and trading floors, exposure to complex financial products and a career pathway in trade support, product management or technical account management. Responsibilities In order to meet the requirements of the Customer base and the diverse needs of the evolving trading landscape, the Trading Support team caters to the immediate needs of our customers, resolving a high percentage of issues independently and liaising with specialist groups within the business and technology to ensure fast resolution of issues that require additional coordination to resolve. In addition to providing real time phone, chat, and e-mail Support, Trading Support Analysts also conduct regular on-site customer visits to provide product training and support for Fidessa users. These visits provide valuable ground-level insight on how customers are using Fidessa services and can be leveraged to introduce solutions that will help improve customer workflows through new and existing Fidessa solutions. Travel will be required but will be typically less than 25% (when things stabilize). Required Experience and Competencies Basic (1 year min) experience in equities trading operations, including basic knowledge of the equity markets and an understanding of equity business flows. Recent grads with significant internship experience in equities trading operations, equity markets and equity business lows will also be considered. Bachelor's degree in a technical or engineering concentration (Computer Science, Information Systems, Computer Engineering) with a business focus OR Business-related degree with significant exposure to Information Systems, Computer Science or Computer Engineering Excellent written and verbal communication skills, demonstrating the ability to communicate succinctly and accurately to customers Self-motivated and positive attitude Strong customer service ability Excellent problem-solving skills Ability to handle stressful situations in a trading environment Desired Experience and Competencies Experience supporting Software as a Service platforms Knowledge of financial software platforms Spanish and/or Portuguese speaking About Us: We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world. • Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk. • Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure. ION is a rapidly expanding and dynamic group with 13,000 employees and offices in more than 40 cities around the globe, Our ever-expanding global footprint, cutting edge products, and over 40,000 customers worldwide provide an unparalleled career experience for those who share our vision. ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business. ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.

Posted 1 week ago

IT Desktop Support Engineer (Level 2)-logo
IT Desktop Support Engineer (Level 2)
ION GroupNew York, NY
The Role This Level 2 IT Service Desk Engineer role will be part of the ION's US IT Service Desk primarily based in NYC (midtown). The IT team is formed of an enthusiastic mix of people with strong technical, functional and customer service skills. User interactions will involve in-office walk ups, to users across the Americas via Teams chat, email, etc. While daily ticketing monitoring will be the norm, you will also be involved with larger projects running in parallel. Key Responsibilities Administration of ION's ITSM Ivanti Neurons including logging of IT support calls received via walk ups, Teams, email, phone calls, etc. Range from performing basic tasks (inventory of spare hardware, desk moves, etc) to the increasingly involved (building out of laptops for new hires, user management in Azure, FollowMe printing, troubleshooting of conference room tech, etc), and cross delving into other IT areas (basic network management, software deployments, etc) General in-office user management (handling wifi issues, walk ups, etc) Exercise professionalism and composure during interactions with executives and other higher level employees. Required Skills, Experience and Qualifications At least 4 of years of solid experience in desktop support. Financial Services and Software Engineering environments preferred. At least 1-2 years of Level 2 support required. Basic network troubleshooting skills required. Practical experience with Azure/M365, VMware. JAMF is a plus Certifications highly preferable (MSFT, CompTIA, ITIL) but not required. BA or BS degree preferred Salary Range The estimated salary range is $65,000 - $80,000. Salary is negotiable depending on experience and skills. About us We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world. • Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk. • Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure. ION is a rapidly expanding and dynamic group with 13,000 employees and offices in more than 40 cities around the globe. Our ever-expanding global footprint, cutting edge products, and over 40,000 customers worldwide provide an unparalleled career experience for those who share our vision. ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business. ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.

Posted 30+ days ago

Enterprise Technical Support Analyst-logo
Enterprise Technical Support Analyst
WaystarAtlanta, GA
ABOUT THIS POSITION We are looking for a Enterprise Technical Support Analyst who is passionate, curious, and joyfully optimistic. The Enterprise Technical Support Analyst serves as a front-line support contact for Waystar's most strategic clients. The Enterprise Technical Support Analyst provides support to our clients for simple, urgent, and/or complex issues. This is accomplished by handling support inquiries either by phone or by our web portal. The ideal candidate understands the importance of professionalism when working with high profile clients and can prioritize tasks with the needed sense of urgency. WHAT YOU'LL DO Answer incoming calls and/or web cases from our most strategic clients. Make outbound calls as needed to clients to resolve support cases. Respond to case comments from our web portal to support our clients. Documents support cases thoroughly, showing research steps and resolution. Identify client concerns and engage appropriate internal resources to ensure timely resolution. Use resources to resolve issues in a timely and self-sufficient manner. Communicates well within department and with other departments. Strives to meet and exceed individual, and team, goals and metrics. Abides by phone schedule to ensure enough coverage for our clients. Ability to demonstrate professionalism in communicating with clients both written and verbally. Performs other duties and/or projects as assigned by management within the area of responsibility and control WHAT YOU'LL NEED 4-year bachelor's degree preferred Experience working in healthcare, whether it be medical billing, coding, administration, etc. or experience in revenue cycle management or technology support company is preferred. Exceptional client service skill Technically savvy with excellent troubleshooting and analytical skills Working knowledge of EDI files is a bonus. Demonstrated knowledge of Microsoft applications (Outlook, Work, Excel) Acts as a self-starter and uses critical thinking skills regularly. Professional, effective, and clear communication skills Comfortable with de-escalating client issues and temperament Team Player - You need to be able to work with others towards a common purpose/goal to create strong alliances with clients, partners, and fellow employees. ABOUT WAYSTAR Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle. Waystar's healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun. Waystar products have won multiple Best in KLAS or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter. WAYSTAR PERKS Competitive total rewards (base salary + bonus, if applicable) Customizable benefits package (3 medical plans with Health Saving Account company match) We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays Paid parental leave (including maternity + paternity leave) Education assistance opportunities and free LinkedIn Learning access Free mental health and family planning programs, including adoption assistance and fertility support 401(K) program with company match Pet insurance Employee resource groups Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Posted 2 weeks ago

Driver Support Representative-logo
Driver Support Representative
Via TransportationFort Worth, TX
Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals. As an Driver Support Representative, you will manage key aspects of our day-to-day transit operations. You - along with your teammates - will be the go-to person for live troubleshooting decisions and will collaborate with operations, support, and product optimization teams to help plan and improve our services. You will also help with many other types of tickets and tasks based on business needs. This is an in-person position. You will be working from our office in Fort Worth, TX. Shifts will be overnight/early mornings. What You'll Do: Proactively adjust daily operating plans based on real-time inputs from drivers, riders, and colleagues Prioritize operational issues as a real-time point of contact and provide creative solutions for overseeing a live operation Build strong cross-functional relationships across various Via teams and offices and external partners Leverage your operating and troubleshooting expertise to support other business areas. This may include other live operations, phone and email. Effectively prioritize live operational issues and take action based on the information received Leverage knowledge of Via products and services to make ad hoc decisions with little guidance Who You Are: Thrive in fast-paced environments: able to make sound decisions on the fly, oversee multiple tasks simultaneously, and prioritize effectively Ownership mentality: take full responsibility for delivering great service to driver-partners Proactive: able to think ahead and anticipate to prevent problems before they start An empathetic and effective communicator: you excel at active listening and collaboration Comfortable with ambiguity: make thoughtful choices between imperfect options Maintain a solution-oriented mindset: persistent, creative, and cool under pressure Observant and keen to improve: if something's not working, you come up with a better way An exceptional team player: people love working with you, and you can quickly contribute to cross-functional teams Compensation and Benefits: Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable. Salary Range: $19.00/hour Shifts available: Sunday- Thursday, 3am- 11am Tuesday- Saturday, 3am- 11am Tuesday- Saturday, 3pm- 12am We are proud to offer a generous and comprehensive benefits package, including medical plans and 401K matching. Successful completion of a drug test is necessary for employment We're Via, and we build technology that changes the way the world moves. We pioneered the TransitTech category to ensure that the future of transportation is shared, dynamic public mobility - the kind that reduces carbon emissions across congested cities, minimizes reliance on private cars, and provides everyone with accessible, efficient, and affordable ways of getting around. We created the first end-to-end TransitTech solution for cities and transit agencies, offering world-class software, service design, and operational expertise to fundamentally improve the way the world moves. Via was founded with the guiding principle that we go further when we go together. We are dedicated to building a diverse, inclusive and authentic workplace. If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. All backgrounds, identities, and voices are welcomed and celebrated at Via. Ready to join the ride? Via is an equal opportunity employer.

Posted 3 days ago

Research Support Specialist (A)-logo
Research Support Specialist (A)
University Of Miami Miller School Of MedicineMiami, FL
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet. The Department of Public Health Science- Environment and Public Health is currently seeking a Research Support Specialist to work in Miami. The Research Support Specialist performs a variety of duties involved in the collection, compilation, and documentation of research data related to assigned research studies. Works closely with the faculty investigator and the primary investigator in the implementation of daily study activities. Provides statistical support for research projects. Researches and collects data, maintains databases, interprets, synthesizes, and analyzes data using scientific or statistical techniques; conducts quality assurance checks with research data manager; reports on status of research activities and submits monthly activity logs for protocol. Assists in the organization and coordination of community working group meetings for protocol activities including the development of protocol timelines, meeting agendas, resource materials, and oral presentations for study-related work; serves as primary point of contact for community partners; supervises and oversees research data collection at protocol venues in the community. Collaborates with faculty investigators to successfully administer the study protocols, reviews study progress and recommends solutions to faculty investigators; prepares weekly progress reports for presentation and review at team meetings, and coordinates research team meetings with the assistance of the faculty investigators and principal investigator. Implements day-to-day project activities including the preparation of research reports and the participation in dissemination activities; prepares study research procedures manual. Assists with the preparation of grant proposals by processing regulatory documents for all institutions and offices involved, including IRB, JHS, CTO, and UMH. Contributes to the publication and/or presentation of significant results; writes and edits material for publication and presentation. Conducts data entry, maintains research files and responds to phone calls on the research study phone line. CORE JOB FUNCTIONS Researches, collects, analyzes, and synthesizes data and maintains databases. Conducts quality assurance checks, reports on the status of research activities, and submits monthly activity logs for protocol. Organizes and coordinates community working group meetings for protocol activities. Serves as primary point of contact for community partners and supervises and oversees research data collection at protocol venues in the community. Reviews study progress, identifies areas of opportunity, and recommends solutions. Prepares and updates study research procedures manuals. Assists with the preparation of grant proposals by processing regulatory documents for all institutions and offices involved. Contributes to the publication and presentation of significant results and writes and edits material for publication and presentation. Maintains research files and responds to phone calls on the research study phone line. Adheres to University and unit-level policies and procedures and safeguards University assets. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. CORE QUALIFICATIONS Education: Bachelor's degree in relevant field required Certification and Licensing: Certification in relevant specialty or field Experience: Minimum 2 years of relevant experience in research, clinical settings, hospitals, etc. or study coordination is required. Phlebotomy experience preferred. Knowledge, Skills and Attitudes: Ability to communicate effectively in both oral and written form. Ability to handle difficult and stressful situations with professional composure. Ability to maintain effective interpersonal relationships. Ability to understand and follow instructions. Department Specific Functions The Department of Public Health Sciences at the University of Miami has an exciting opportunity for a full time Research Support Specialist to support federal and state-funded research projects focused on firefighter health and safety. The Caban-Martinez Lab is focused on surveillance and the design/evaluation of workplace interventions to improve the health of first responders. Dr. Alberto Caban-Martinez leads the efforts for the Firefighter Cancer Initiative and is seeking a talented research specialist to support the projects, research and administrative activities of this longitudinal cohort study. Understands and interprets research protocols and procedures. Collects and analyzes data, ensures accurate written and computerized records. Records research procedures and results; maintains records, codes data for electronic data capture. Responsible for lab housekeeping duties, such as stock lab consumables, maintain sample biorepository. Collect and enter data into data repositories. Process research samples. Input data into REDCap. Work with study coordinator to get informed consent. Assist with collection and administration of surveys in the field both in the State of Florida and nationally Assists in maintaining /logs progress reports to track both currently enrolled as well as follow-up participants. Organizes/schedules investigator meetings and fire service site recruitment and data collection Complete assignments accurately and with attention to detail. Prepares analytical reports relative to research data. Monitors progress of research projects and coordinates information between research team. Work with senior scientist(s) optimize field data collection protocols and troubleshoot issues. Prepare and deliver concise presentations to internal peer review groups and external Firefighter Cancer Initiative stakeholders. Commitment to the University's core values. Operates and maintains and adheres to University and unit-level policies and procedures and safeguards University assets. Execute the plan developed for collection of protocol specific subject specimens, i.e. blood specimen, tissue samples, etc. as per protocol. Works closely with research coordinators to ensure that specimens are collected as required. Knowledge, Skills and Attitudes: Skill in completing assignments accurately and with attention to detail. High-level interpersonal skills are required. Ability to analyze, organize and prioritize work under pressure while meeting deadlines. Ability to process and handle confidential information with discretion. Ability to work evenings, nights, and weekends as necessary. Ability to work independently and/or in a collaborative environment. Excellent English oral and written communication skills and strong computer skills are required. Knowledge of medical terminology. Ability to manage multiple tasks simultaneously. Commitment to the University's core values. The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer- Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information. Job Status: Full time Employee Type: Staff Pay Grade: A6

Posted 30+ days ago

Data Integration Support Analyst-logo
Data Integration Support Analyst
US BankSaint Paul, MN
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. Job Description The Data Integration Support Analyst monitors and supports application file processing within the Data Integration production environment. They analyze complex processes to provide solutions, collaborate across teams to resolve issues, and escalations. Serving as a key point of contact, they respond to internal and external inquiries, maintain support documentation and contribute to project readiness activities. They also deliver training, offer subject matter expertise and provide outstanding customer service. Basic Qualifications Bachelor's degree, or equivalent work experience Typically six or more years of related experience Preferred Skills/Experience Strong background in operations and production support Knowledge of data integration systems, policies and regulatory requirements Experience with data translation, transformation and interchange processes Proficient in business analysis, troubleshooting and problem resolution Skilled in managing multiple tasks, deadline and small projects Excelled communication, customer service and interpersonal skills Proven reliability and attention to detail in complex workflows Quick learner with the ability to grasp new application and business rules Familiarity with Agile, project management and testing methodologies Strong analytical, forecasting, and support experience Knowledge EDI formats (e.g., ASC X12. NACHA, ISO 20022) and raw file data Experience with Swift FileAct and file transmission protocols Proficiency in Excel (including VBA, Macros, SQL), Office 365 and Power BI webMethods expertise a plus Location Expectations The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days. If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $92,820.00 - $109,200.00 - $120,120.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.

Posted 4 days ago

Legal Support Specialist-logo
Legal Support Specialist
Contact Government ServicesUrbana, IL
Litigation Support Specialist Employment Type:Full-Time, Mid-level /p> Department: Legal CGS is looking for a Litigation Support Specialist to provide high-level secretarial and legal support to a group of attorneys. The candidate will be responsible for assisting attorneys from the onset of cases through post-trial. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: Handles scheduling and travel arrangements. Schedules court appearances, depositions, arbitrations, mediations, client meetings and conference calls; arranges business itineraries and coordinates lawyers' travel arrangements; processes travel reimbursement, maintains calendar and due dates for lawyers as required Sorts, reads and annotates incoming mail and documents as required. Answers phones and directs callers to appropriate persons as circumstances warrant Types and composes general correspondence, memos, legal documents, faxes, reports, etc. from various sources (e.g., handwritten notes, tape dictation). Responsible for accuracy and clarity of final copy. Ensures that all correspondence or other documentation is dispatched in a timely manner (via mail, messenger, express delivery services, etc.) Prepares draft documents such as briefs, complaints, motions, subpoenas, summonses, using firm templates and information from attorneys. Prepares motion binders and special working binders Coordinates multi-document filings in Federal, Circuit and State courts, including E-filings Establishes and maintains filing and records, in both hard copy and electronic formats. Enters lawyers' time as needed and sends to accounting by month-end deadlines. Prepares client billing as required Assists with the discovery process, including preparing for deposition, propounding and responding to written discovery and preparing for expert discovery Oversees and conducts document reviews; prepares documentation regarding criteria changes; tracks and reports on review progress and results Performs analytical tasks, including preparing witness interview memoranda, reviewing and summarizing documents and deposition and court transcripts and creating and using substantive coding tools Performs and oversees both simple and complex cite checking and proof reading of briefs and other legal documents Assists with trial preparation, including creating trial notebooks, identifying and organizing exhibits, coordinating witness schedules, maintaining trial calendars and communicating effectively with opposing counsel and courtroom staff Assists with printing, scanning, organizing exhibit binders, preparing UPS labels and certified letters Assists with other department activities as needed, and performs additional duties and responsibilities as assigned Qualifications: Bachelor's Degree or equivalent experience preferred Minimum 10 years of experience as a legal secretary, working in a business law practice with exposure to litigation Computer proficiency in Microsoft Office Suite applications including Word, PowerPoint, Excel and Outlook, as well as document -management and other office technologies, expertise in e-filing Exceptional computer skills with the ability to learn new software applications quickly Ideally, you will also have: Established understanding of litigation laws as they relate to individuals, partnerships and corporations. Proficiency with rules for court document filings Comprehension of a variety of legal court documents, including complaints, answers, rulings, judgments, affidavits, motions, appeals, table of contents/authorities, subpoenas, court dockets, reports, memos and correspondence Strong ability to maintain high standards, use good judgment and seek out ways to contribute and anticipate needs Strong attention to detail, organizational skills and ability to manage time effectively Excellent interpersonal skills, communication skills and the ability to collaborate well in a team Position also requires the ability to work under pressure to meet strict deadlines Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. Health, Dental, and Vision Life Insurance 401k Flexible Spending Account (Health, Dependent Care, and Commuter) Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com $75,000 - $100,000 a year

Posted 30+ days ago

Commercial Sales Support-logo
Commercial Sales Support
McCoy's Building SupplyMission, TX
Job Description Time Type: Full time Role Details: Time Type: Full Time Starting Pay: $16 / HR Job Location: 200 West Expressway 83, Mission, TX 78572 Job Summary: The Commercial Sales Support will assist an Outside Sales Representative(s) and their customers by selling lumber, building materials, and maintenance products. Supervisory Responsibilities: None. Duties/Responsibilities: Compiles lists of prospective customers for use as sales leads, based on requests received in the store. Makes outbound lead follow-up calls to potential and existing customers by telephone and e-mail to qualify leads and sell products and services. Handles inbound sales lead calls to convert calls into sales. Responds to concerns and questions of prospective and existing customers by using consultative selling methods to determine needs and develop creative solutions to problems within the constraints of the store operation. Emphasizes salable features, quotes prices and credit terms, and prepares sales orders for orders obtained. Works with and through corporate, store, and commercial management and employees to facilitate sales expectations and company service standards. Tracks stock levels and notifies the Store Inventory Coordinator (SIC) or management when new orders are needed. Coordinates special orders for out-of-stock products or materials that customers want to purchase. Estimates product quantities for prospective jobs and develops competitive pricing bids to solicit sales. Estimates date of delivery to customer, based on knowledge of own firm's and supplier's production and delivery schedules. Schedules deliveries with customers and the Delivery Coordinator. Builds and maintains customer relationships. Prepares reports on business transactions. Enters new customer data and other sales data for current customers into the computer database. Works with an outside sales representative(s) to keep account activities and literature up to date. Assists outside sales representative(s) with customers and clients as required. Assists customers in resolving complaints, including escalating them to management when appropriate. Investigate and resolve customer problems with deliveries, product quality or service. Performs other related duties as assigned. Required Skills/Abilities: Excellent customer service skills. Good verbal communication skills. The ability to operate available equipment, such as cash registers, calculators, or scanners. Ability to read and interpret blueprints for residential and multi-family building projects preferred. Basic and intermediate knowledge of building products and local building codes. Knowledgeable about the company's products and services, as well as customer-related policies. Education and Experience: A high school diploma or equivalent is preferred. Successful completion of on-the-job training; completing levels 1 and 2 of the positional training offered. Physical Requirements: Prolonged periods of sitting or standing and working on the computer or related equipment. Must be able to lift up to 20 pounds at times, and occasionally lift/move up to 50 pounds. May need to work nights, weekends, and holidays. The ability to perform repetitive movements over long periods. McCoy's is an equal opportunity employer. Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodations in the application and/or interview process should contact a representative of the People Development Department at (866) 896-0884. EOE, AAP, D, F, VA

Posted 2 weeks ago

Float Support Technician, FT Nights-logo
Float Support Technician, FT Nights
Saint Luke's Health System Kansas CityLees Summit, MO
Job Description Role will be trained to support the Patient Transportation, Patient Sitter, and Screener teams by floating between departments as needed based on staffing and patient care needs. Welcome and complete screening for patients and visitors entering SLHS facility Assist with directions as needed Transport inpatients from one department to another for testing/procedures Able to maneuver wheel chairs, carts, and beds as needed for transportation Closely monitor and observe patients in a 1:1 setting due to safety concerns Work Shift: 2:00 PM - 10:30 PM Job Requirements Applicable Experience: Less than 1 year Job Details Full Time Night (United States of America) The best place to get care. The best place to give care. Saint Luke's 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke's means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter. Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.

Posted 30+ days ago

Preschool Teacher Support-logo
Preschool Teacher Support
Primrose SchoolMckinney, TX
Benefits: Bonus based on performance Dental insurance Employee discounts Health insurance Paid time off Role: Preschool Teacher at Primrose School of Eldorado Calling All Passionate Individuals: Become an Early Childhood Preschool Teacher! Are you eager to make a difference in the lives of young children? Do you have a natural passion for nurturing and a love for learning? Primrose School of Eldorado wants YOU to join our team as a Toddler Teacher- no nights, no weekends! Position: Preschool Teacher As a Preschool Teacher, you'll embark on an exciting journey of discovery alongside our little learners. You'll build trusted relationships with families as you provide nurturing care and help children develop their foundation. Our exclusive digital learning platform provides everything you need to create joyful learning experiences for the students in your care. Welcome to... The Beginning of Something Big! At Primrose School of Eldorado, you'll find: Exclusive and time-tested Balanced Learning curriculum, delivered in a digital platform for easier delivery and mastery Competitive pay and benefits A joyful and welcoming childcare environment An on-site school leadership team invested in your growth Engaged, caring franchise owners High-quality facilities focused on health and safety Responsibilities Create a nurturing and stimulating classroom environment for preschool-aged children Implement age-appropriate lesson plans that are created for you Manage classroom behavior and ensure a safe learning space Communicate effectively with children, parents, and staff to foster a supportive community Participate in ongoing professional development to enhance teaching skills and knowledge Support children's individual learning needs and encourage their social and emotional growth Qualifications Strong classroom management and communication skills Passion for nurturing and educating young children No prior experience required; training will be provided At Primrose School of Eldorado, we believe that who children are is just as important as who they become. If you're looking for more than a daycare and you're passionate about providing the highest quality education and care, consider a career with us! Salary Range: Shift Schedule: Ready to Make a Difference? If you're excited to embark on an exciting adventure of bringing wonder to little learners, we want to hear from you! Compensation: $13.00 - $15.00 per hour

Posted 1 week ago

Product Support Sales Representative-logo
Product Support Sales Representative
Peterson Machinery Co.Ukiah, CA
It's your time, make it matter. At Peterson, we partner with our customers to build the future. For over 85 years, our peoples' work has shaped the communities where we live, where we raise our families, and where we thrive. Peterson's legacy permeates every aspect of our communities. From roads and bridges, back-up power at hospitals, fire-fighting, concerts and moving goods; we are everywhere you look. At Peterson, you don't just have a career, you have a purpose. Our family-oriented environment is built on safety, winning, growth, and professional achievement. Hiring and developing exceptional people is critical to our continued success. We have high standards for a good reason: our people represent Peterson, our family, our brand, and our values. You have high expectations too. You are exceptionally motivated, have outstanding skills, and want your work to matter. Peterson offers competitive wages, generous benefits, and promotional opportunities at a family-owned and operated business. It's time to use your skills and passion to do work that matters! Job Description Peterson Cat has a need for a Product Support Sales Representative (PSSR) who will be based at our Ukiah, CA location. SUMMARY The Product Support Sales Representative (PSSR) is responsible for a variety of duties relevant to developing, promoting and selling Peterson offered products and Company service capabilities including but not limited to Contract Service Agreements, maintenance and repair services, retrofit and upgrades to existing equipment. Maintains close liaison with existing customer base and actively pursues new business. Interface effectively at all levels with customers, vendors and Peterson personnel. ESSENTIAL JOB FUNCTIONS The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign the functions to this job at any time due to reasonable accommodation or other reasons. Job functions include the following. Other duties may be assigned. Generates and develops new business to meet specified business goals. Plan the sales calls itinerary for assigned territory. Makes sales calls on existing and prospective customers in a professional manner. Maintains and nurtures new and existing customer relationships through frequent customer contact. Follow up on sales calls as needed to ensure completed job and customer satisfaction; intercede to solve problems and disputes. The PSSR must spend a minimum of 50% of the workweek making sales calls in territory. Promote and sell Caterpillar parts and company service capabilities; inspect equipment; develop proposals and estimates; prepare and deliver quotations, develop and sell annual maintenance contracts. Utilize CRM software; Follow up on sales calls as needed to ensure completed job and customer satisfaction; intercede to solve problems and disputes. Cooperate and communicate with sales, service and parts personnel; understand and communicate information regarding company products, services, and policies and procedures to new and existing customers. Keep current on customer equipment inventory and needs; keep current on new products and product changes and relevant company sales policies and procedures; seek out and submit cost improvements. Ensure that all required customer paperwork is complete, accurate, and submitted on time. Possesses and maintains thorough knowledge of product materials and literature to support promotional efforts. Continually gather information on local competition and prevalent industry and business climate within the region; communicates information to management and others as needed. Operate company or personal vehicle as needed. QUALIFICATIONS Associates Degree from a fully accredited college; and a minimum of three years of directly related sales experience, preferably in the heavy equipment, truck parts, or service business; or an equivalent combination of education and work experience. CERTIFICATES, LICENSES, REGISTRATIONS Must possess and maintain a valid driver's license with an acceptable driving record. The pay for this position is: $30,000.00. This job participates in a commission plan. We also offer a total compensation package in addition to base salary. Peterson Tractor Co. is committed to equal employment opportunity and affirmative action. Minorities, females, veterans, and individuals with disabilities are encouraged to apply. A drug screen and background check is required.

Posted 1 week ago

Sr. User Support Specialist-logo
Sr. User Support Specialist
Contact Government ServicesLos Angeles, CA
Sr. User Support Specialist Employment Type:Full-Time, Mid Entry Level /p> Department: IT As a CGS user support specialist, you will move, track, monitor, and diagnose IT systems while maintaining the utmost level of customer service, responsiveness, communication, and judgment. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: Assist users with various IT-related troubles Install and maintain USAO hardware and software Physically move IT equipment Administer user accounts Monitor and diagnose IT systems Actively use trouble tickets to follow issues Training district users Tracking IT equipment Qualifications: Experience providing direct end-user support for the applications being supported, including both telephone support and on-site assistance to users. Certain applications may require certification by the software provider. Prior teaching/training experience involving computer applications, preferably database, imaging, or other automated litigation support applications strongly preferred. Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported. Ideally, you will also have: Prior experience in automated litigation support preferred. Experience with DOJ office automation environments extremely helpful; should be an expert user of the Government's word processing, spreadsheet, and email systems. Excellent oral and written communication skills required. Pleasant telephone manners are important. Undergraduate degree valued. Our commitment Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients' specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. Health, Dental, and Vision Life Insurance 401k Flexible Spending Account (Health, Dependent Care, and Commuter) Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com $75,965 - $109,728 a year

Posted 30+ days ago

Technical Support Analyst I-logo
Technical Support Analyst I
RELX GroupAlpharetta, GA
Are you keen to grow your career? Do you have exceptional technical support expertise? About the Business LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team Our team excels in working seamlessly with others, ensuring that we deliver exceptional support and solutions to our clients. Under the guidance of our experienced hiring manager, who believes in empowering. About the Role The Technical Customer Support Coordinator/Analyst will provide customer service support to multiple insurance adjusters. The support is provided via multiple communication channels: telephone, e-mail and chat support using multiple CRMs. Must be available to work fixed schedule from 11am-8pm. This role will be hybrid going into the office once every few weeks or as needed. Responsibilities Documenting all customer interaction, research, and resolution. Acquiring product knowledge to competently demonstrate the products and services we sell. Training, supporting, researching, and responding to inquiries and escalations received from internal and external customers, as well as perform basic browser troubleshooting Assisting customers with installation of product user interface and site navigation. Possessing internal systems knowledge, including CRM, billing, admin tools, website, and production systems." Providing login, search, usability, and technical support for multiple proprietary products and services Providing high quality customer support to internal and external customers via phone, email, and chat in real-time Requirements Have 1 year of experience in a customer service contact center environment or equivalent training, with 2 years preferred Provide excellent customer service, including outstanding written and verbal communication skills. Able to maintain high-quality customer engagement through phone, email, social media. Able to visit clients and should be travelling to targeted clients each month. Be able to communicate effectively with customers via phone, email, and chat Able to multi-task and handle incoming calls as well as emails Able to work independently and collaboratively in a team environment Be able to communicate effectively with customers and provide exceptional customer service Holding a preferred 2 or 4-year degree, with experience in insurance or police records We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.

Posted 5 days ago

Investment Support Representative-logo
Investment Support Representative
Schools FinancialSanta Ana, CA
We're always looking for diverse, talented, service-oriented people to join our exceptional team. Investment Support Representative The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity. Pay Range: $26.62 - $38.60 Scheduled Weekly Hours: 40 What You'll Be Doing Assists advisors and management with the day-to-day operations of the TIS/MRP departments to ensure Members and branches receive prompt, accurate and high-quality service by telephone, email and mail regarding their investment and retirement accounts. Maintains financial consultants' calendars and client contact database; schedules initial and follow-up appointments for Members, confirms Member appointments, follows up on referral opportunities. Maintains Member files, correspondence files, daily activity blotters and communicates with OSJ office, Members and advisors on a regular basis. Reviews and processes new account and trade applications for Members, executes basic investment transactions and handles basic account issues as needed. Speaks with Members to gather preliminary data for meetings with financial consultant. Answers Member questions regarding account balances, places redemptions/exchanges for Members, assists Members with all account inquires. Additional Job Functions Performs other duties as assigned Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions Qualifications High School Diploma or GED required 1-3 years of previous related experience required Life Insurance license preferred Knowledge, Skills, and Abilities Series 7, 63/65, or 66 preferred SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you're excited about a position or wanting to make a career change but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on. SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E-Verify.

Posted 1 week ago

Five Below, Inc. logo
Support Lead Full Time
Five Below, Inc.Braintree, MA
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Job Description

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.

It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

RESPONSIBILITIES

  • Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience.
  • Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service.
  • Assists with the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor
  • Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues.
  • Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation.
  • Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance.
  • Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service.
  • Partners with the entire store leadership team in merchandising procedures and World Recovery.
  • Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room

This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.

QUALIFICATIONS

  • High School Graduate or equivalent
  • College experience preferred
  • Minimum 1 years of management experience
  • Excellent verbal and written communication skills
  • Ability to multi-task
  • Creative thinking
  • Ability to maintain composure under pressure

ESSENTIAL JOB FUNCTIONS

  • Frequently operate cash register
  • Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
  • Frequently ascend/descend ladders in order to retrieve and put away stock
  • Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
  • Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations
  • Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
  • Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
  • Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
  • Must be able to remain in a stationary, upright position for 80% of the time

Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome

Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new

Position Type:

Hourly

Position Starting At:

$17.50

BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers