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If you want to make a living by making a difference, join Acenda as an Family Support Worker Join #TeamAcenda as a Family Support Specialist to support the Healthy Families in Salem County, New Jersey. Top Workplace in 2024 by the Philadelphia Inquirer. As a non-profit organization, we are solely committed to our mission of moving lives forward. Key Responsibilities: Job Overview: The Family Support Worker (FSW) is responsible for establishing and maintaining a regular and long-term relationship with the family Will outreach families referred through Central Intake or a Service Provider. Use a standardized screening tool to determine eligibility for home visitation services. Interview/conduct the Parent Survey with parents to identify strengths/risk factors to support the family throughout home visitation services. Assist in increasing the family support system and increase the family's ability to problem solve and assume the role of advocating for themselves and their children. Responsible for assisting the family in establishing goals and a plan for the accomplishment of those goals. The assessment of the normal growth and development of the target child. Identify and refer to other supportive agencies, including healthcare appointments. Requirements: Minimum of a High School Diploma or GED equivalent with two years of experience in working with children (0-3 years of age) and families Knowledge of normal child growth/development and parent-child relationships. Experience in working with community agencies, including implementing referral processes . Ability to travel throughout New Jersey to attend required core training, curricula training and ongoing training required by the model and/or agency. Must have an acceptable driving record and use of an insured vehicle. Preferred: Infant mental health endorsement level I or II If serving a bi-lingual community, the FSW should be proficient in the first language of the community. Additional Information: Base Pay: $18.85 Sign-on Bonus: $500 Bilingual Rate: An additional $1.50/hourly rate added to the base pay if Spanish proficient. We provide An Innovative culture that encourages you to grow and learn with the agency Mission-driven core Health, Vision and Dental coverage for you and your family 401(k) with up to a 5% employer match Generous time-off Flexible Spending Accounts Year-end performance bonuses Acenda's Equal Employment Opportunity Commitment Acenda Integrated Health is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Are you ready to join Team Acenda? Join Team Acenda and enjoy the remarkable opportunity to make an impact on the lives of those living right here in our community! To learn more about Acenda, please visit our website: https://acendahealth.org/ Department/Program Healthy Families (HF)

About the Company Gemini is a global crypto and Web3 platform founded by Cameron and Tyler Winklevoss in 2014, offering a wide range of simple, reliable, and secure crypto products and services to individuals and institutions in over 70 countries. Our mission is to unlock the next era of financial, creative, and personal freedom by providing trusted access to the decentralized future. We envision a world where crypto reshapes the global financial system, internet, and money to create greater choice, independence, and opportunity for all — bridging traditional finance with the emerging cryptoeconomy in a way that is more open, fair, and secure. The Department: Customer Support Our Customer Support team is a highly skilled and dynamic group dedicated to providing exceptional customer service. Each team member plays a crucial role in ensuring that customers receive the best possible experience when seeking assistance, asking questions, or sharing feedback. The team efficiently handles all inbound service requests and communications related to the exchange, ensuring prompt and effective support. The Role: Associate, Customer Support At Gemini, our Customer Support Associates play a crucial role in delivering exceptional customer service and ensuring efficient resolution of inquiries. They are dedicated to providing clear, effective support, addressing customer needs with precision, and upholding our high service standards. We are looking for a driven, self-motivated individual with strong interpersonal skills who thrives in a fast-paced environment. The ideal candidate is highly organized, detail-oriented, proactive, and ready to make an immediate impact by delivering reliable and efficient support to our customers. Additionally, this individual will be involved in daily custody operations responsibilities at secured facilities. This role is required to be in person 5 days per week at our Seattle, WA office. Schedules will be Sunday - Thursday or Tuesday - Saturday and some may also be outside of traditional business hours. Responsibilities: Manage the execution of the company’s daily custody operations. This may include multiple times per week trips to various secured facilities. The candidate must be able to consistently ensure the end-to-end operations process requirements are met. Manage inbound customer inquiries and issues through Zendesk, providing timely and effective resolutions while ensuring a high level of service and customer satisfaction. Serve as a liaison between customers and cross-functional teams, ensuring timely issue resolution and clear communication across both languages. Handle escalated customer issues with professionalism and efficiency, escalating further as needed. Collaborate with department heads to maintain and update runbooks, procedures, and internal documentation. Identify opportunities for process improvements, implement workflow efficiencies, and drive projects to completion. Provide one day a week weekend coverage with flexibility during the week as needed. Maintain a strong understanding of Gemini products and related policies to provide accurate and informed support. Qualifications: Ability to travel (as frequent as daily) to local, secured facilities. 3-4 years in a customer support capacity or equivalent. Familiarity with crypto. Passionate about providing a great customer experience. Experience administering and configuring Zendesk Support, Guide and Chat. Experience in financial services support and a regulated environment. Experience and comfort with solving complex problems from end to end. Basic understanding of financial markets and trading. Support on-call efforts through being responsive and available 24/7/365. Willingness and ability to work on weekends and holidays (non-remote). It Pays to Work Here The compensation & benefits package for this role includes: Competitive starting salary A discretionary annual bonus Long-term incentive in the form of a new hire equity grant Comprehensive health plans 401K with company matching Paid Parental Leave Flexible time off Salary Range : The base salary range for this role is between $67,500 - $90,000 in the State of New York, the State of California and the State of Washington. This range is not inclusive of our discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data. In the United States, employees within the New York, Seattle, and Miami metropolitan areas are expected to work from the designated office twice a week, unless there is a job-specific requirement to be in the office every work day. We believe our hybrid approach for those near our NYC, Seattle, and Miami offices increases productivity through more in-person collaboration where possible. Employees outside of these areas are considered part of our remote-first workforce. At Gemini, we strive to build diverse teams that reflect the people we want to empower through our products, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Gemini is proud to be an equal opportunity workplace. If you have a specific need that requires accommodation, please let a member of the People Team know. #LI-MW1

Mon - Fri 3p-11p 40 hours per week The pay scale for this position is $14.00 and up in consideration of education and/or experience Qualifications: High School Diploma or equivalent preferred Must submit a valid NYS drivers' license, and maintain a qualified driver status throughout employment. Must have the ability to communicate and understand written and oral directives/information Primary duties and responsibilities include but not limited to: Practice and promote the agency’s mission statement and guiding principles in every interaction. Provide ongoing support to the people that live in the Community Living Services program to ensure that a high quality of life is maintained. Provide support in the areas of, for example, self-care routines, health, safety, household chores, socialization, and overall well-being.

About Clay Clay is a creative tool for growth. Our mission is to help businesses grow — without huge investments in tooling or manual labor. We’re already helping over 100,000 people grow their business with Clay. From local pizza shops to enterprises like Anthropic and Notion, our tool lets you instantly translate any idea that you have for growing your company into reality. We believe that modern GTM teams win by finding GTM alpha —a unique competitive edge powered by data, experimentation, and automation. Clay is the platform they use to uncover hidden signals, build custom plays, and launch faster than their competitors. We’re looking for sharp, low-ego people to help teams find their GTM alpha. Why is Clay the best place to work? Customers love the product (100K+ users and growing) We’re growing a lot (6x YoY last year, and 10x YoY the two years before that) Incredible culture (our customers keep applying to work here) Well-resourced - We raised a $100M Series C in 2025 at a $3.1B valuation and are backed by world-class investors like Capital G (Google), Sequoia and Meritech Read more about why people love working at Clay here and explore our wall of love to learn more about the product. Product Support Specialist @ Clay Our customers, ranging from enterprises to startups and SMBs, are among the most innovative operators out there! As a support specialist, you play a pivotal role in collaborating closely with our customers, ensuring they maximize the value of our product. This role offers an exceptional opportunity for individuals with a passion for customer support and a strong technical background to excel. Your primary responsibility will be to address customer needs and provide exceptional support. Using your technical expertise, you will deliver tailored solutions to enhance the overall customer experience and bridge the gap between customer needs and our product offerings. As a front-line representative, you will also play a critical role in providing valuable feedback to our product teams, sharing insights on user experiences, challenges, and preferences. What You’ll Do Interact closely with a diverse range of customers, including enterprises, startups, and SMBs, providing hands-on support to help them maximize the use of the product. Gather and analyze customer feedback to identify common issues and areas for product improvement, ensuring that user insights contribute directly to product development. Create informative and engaging content based on common user needs and feedback, which could include guides, FAQs, and best practice documentation to enhance user experience and product understanding. Collaborate with various teams across Clay including product, engineering and data to help provide a stellar customer experience. What You'll Bring You have a technical background: Ideally, you possess technical skills that enable you to understand and solve product-related issues effectively, and even code solutions when necessary. You are deeply customer-focused: You have a proven track record of working successfully with customers, understanding their needs, and delivering exceptional service. You are an excellent communicator : You can clearly articulate ideas, product benefits, and feedback both internally and externally, and can create content that resonates with a variety of audiences. You thrive in a dynamic, fast-paced environment : You are excited about the opportunity to work in an early-stage company where you can have a significant impact on the product and business. You are proactive about using insights to drive improvements : You are adept at gathering feedback, analyzing it for patterns, and using those insights to make informed suggestions for product enhancements.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver’s License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! What does the Support Lead do? Under the leadership of the Store Manager/Leader and Customer Service Manager, assists with direction of the Front End Lead(s) (if applicable) and sales associates of the store while the Manager on Duty. The Support Lead is responsible for all key functions of the store as directed. The Support Lead is also responsible to “Wow the Customer”, assist with front end operations, cash management, cleanliness, safety, and driving sales. How do they do it? As a Five Below leader, your first priority is to contribute to the success of your store. This means that you not only deliver in your role as the Support Lead, but you also model leadership behaviors and deliver as a manager on duty. As the Manager on Duty, you deliver results during your assigned time, drive key performance indicators and brand loyalty by leading through your team. The Support Lead is part of the management team that sets the tone by embracing and living the Five Below Value! These values translate into creating the coolest brand on the plant, where talented people want to grow their careers…and here is how! Wow the Customer : Put the customer first and make a difference in people’s lives Unleash Passion : Check your ego at the door and do what you say you will do Hold the Penny Hostage : Treat Five Below like your own business and hire talent that will do the same Achieve the Impossible : Set the bar high for self and team and make sure to take risks Work Hard, Have Fun, Build a Career : Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts Key Attributes: Customer Service Organization Productivity Ability to multi-task Follows Directions Professionalism Trainer/Developer/Motivator Communication Sales Driver/Goal Oriented RESPONSIBILITIES: Ensures all associates and managers are Wowing the Customer through personal contact with customers Responsible for achieving CSAT score goals provided by the District Manager Responsible for leading Front End Operations Training the staff on the High Fives of Customer Service Ensures that each guest has a fast, friendly, checkout Responsible for maintaining the store cleanliness, recovery, and ready for customers at all times Responsible for opening and closing store procedures Assists with Front End Operations Responsible for performing SM duties in their absence Assists in supervising all Associates Assists in training all Associates Assists in coaching all Associates Assists in developing all Associates Reviews all corporate communications and reacts accordingly Partners with supervisors or corporate office regarding store issues Drives store sales and controls expenses Assists payroll process and ensures payroll is within budget Assists in merchandising procedures Adheres to and holds associates accountable to all Five Below’s Standard Operating Procedures(SOP) Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits Authorizes register functions including post voids, returns and discounts Complies with Human Resources policies and procedures Assists in receiving and stocking procedures Unloads merchandise from trucks Checks in shipments Stages merchandise for the sales floor Packs out merchandise Assists front end and queue merchandising Assists in driving Key Metrics: Sales, ADS, CSAT Scores, and Expense Control Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time QUALIFICATIONS: High School Graduate or equivalent. College experience preferred Minimum 1 year of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered—check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities . If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $11.50 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit F ive Below's Career Site to verify the posting. fivebelow.com/info/careers

No Nights and Weekends! We are looking for support staff teachers (part-time and full-time) to join our team today. If you are interested in a career working with children, we’d love to talk to you about what your career path could look like in early childhood education. If you are a college student looking for part-time work or an experienced educator looking for more flexibility, this is an excellent opportunity to work in education or gain more teaching experience. Click apply now to join our team today! Benefits & Perks of Working at a Goddard School: Your well-being is important to us! Many of our schools offer medical, dental, and vision insurance, paid time off and holidays, a generous childcare discount, and a 401K plus employer match. Your professional development is prioritized! We will train you and support you in building a career in early childhood education. Many of our schools offer flexible hours to accommodate classes and provide other opportunities to support your certification to become a teacher. We pride ourselves on promoting from within so you can grow your teaching career with us. You will be a part of a supportive team! All resource teachers will get support from our faculty and school leadership every step of the way to help develop and grow their teaching skills. We recognize our teachers! A. We have recognition programs that are offered throughout the year. Have you been searching for a career that will allow you to use your experience and creativity to contribute to shaping children's lives? Are you an energetic, nurturing person looking for a workplace that's supportive and fun? If so, then The Goddard School is the place for you! We offer a premium educational experience in our state-of-the-art facilities that is full of passion and enthusiasm. We are committed to providing a safe, dynamic, and nurturing environment that will allow every child to develop into a joyful and confident learner prepared for success in school and in life. Responsibilities of a Resource Teacher include the following: Establishing and maintaining a safe, healthy, and nurturing learning environment Supporting each child’s social and emotional development Establishing positive and effective family relations Working with the classroom teachers and in conjunction with the entire faculty Qualifications Shows empathy and compassion for young children Is dependable and adaptable and enjoys working together toward a common goal Must be able to lift up to 50 lbs. in connection with the handling of children for the facilitation of programs, child safety, and potential emergency situations. For Infant and Young Toddler Teachers, must be able to properly lift infants into and out of a crib About Goddard Schools As part of a larger franchise system, in operation for 35 years, we are the premiere spot for early childhood learning for children from six weeks to six years old. We have over 600 franchised Schools with more than 75,000 students in 37 states and Washington D.C. The Goddard School uses the most current, academically endorsed methods to ensure that children have fun while learning the skills they need for long-term success in school and in life. Our talented teachers also collaborate with parents to nurture children into respectful, confident, and joyful learners. Compensation: $12.00 - $16.00 per hour This Is Your Moment The joy of childhood comes from those bright sparks of discovery -- moments that delight and surprise us. Your career at The Goddard School can be just as exciting. For more than 35 years, Goddard Schools have put each teacher at the heart of everything we do because teachers put each student at the heart of everything they do. The Goddard School trusts, empowers, and honors its exceptional educators. Develop your teaching skills in a vibrant and nurturing environment and make a difference in children's lives every day. Each Goddard School location is privately owned and operated by Goddard Franchisor LLC franchisees. The Goddard School franchise owner(s) are the employers at each school, and the franchise owner(s) set their own wage and benefit programs, which vary by location.

Customer Support Specialist Pay from $24 to $29 per hour with significant growth and earning potential! Includes $2 Shift Differential Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly and customer focused. As a Uline Customer Support Specialist, you’ll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success. Why Customer Service at Uline? Learn: In-depth training helps you sharpen communication and problem-solving skills. Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career. Connect: Build strong relationships in our collaborative in-person setting with regular team events. Position Responsibilities Process customer orders, make product recommendations and handle account inquiries using world-class technology. Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently. Build business relationships with customers over phone, email and chat. Understand customer needs and recommend Uline's best solutions. Help customers navigate Uline's website and online ordering. Minimum Requirements High school diploma or equivalent. Bachelor's degree preferred. Excellent problem-solving, listening and communication skills. Prior customer service experience is a plus , but if you are eager to learn, we will train you! Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one ! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks Café featuring affordable daily meal options from local restaurants. On-site fitness center and beautifully maintained walking paths. Best-in-class, clean, modern facilities. About Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations. Uline is a drug-free workplace . All positions are on-site. EEO/AA Employer/Vet/Disabled #LI-AP3 #LI-IL001 (#IN-KNCSPILOT) Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

As a Clinic Support Representative for Swope Health Services Mobile Dental Unit, you are here to creating a pleasant and seamless patient experience during all activities primarily related to the dental services on our mobile dental unit and areas that the unit may travel for services that are rendered including patient registration, and provide other support as needed. Clinic Support Representatives promote a high level of customer service and a caring environment for patients, always acting the the best interest of the patient. If you have a passion for service, and helping others, this is a role for you. Successful Candidates with have: High school diploma 4 or more years of customer service experience in a business office or medical office/clinic or hospital registration/admissions setting. Strong soft skills Working knowledge of funding sources and regulatory issues impacting Health Care billing and collection functions. Bi-lingual Proficient computer skills About Swope Health Services: Each year, Swope Health serves over 45,000 patients, encompassing more than 200,000 visits in four counties on both sides of the state line. Our team members are proud of the work we do and the promise we've made – delivering coordinated care that values the needs of the whole person and championing better health in our community. Swope Health is a special place that cares for the people who need it most, wherever they are in the community. As part of our promise to battle health inequities and provide high-quality, comprehensive care, we make care visible. That means we proudly deliver our promise through every action, every day. Swope Health Services supports its team members with: Medical benefits (including a Health Savings Account option), dental and vision 401(k) retirement plan with company match Company-paid benefits such as life insurance, Accidental Death & Dismemberment, and Short- and Long-Term Disability Flexible Spending Account Paid Days Off beginning at 12 days annually, effective the first day of employment Eight annual company-paid holidays; One annual paid personal day Swope Health is an affirmative-action, equal-opportunity employer. We consider all qualified applicants without regard to race, color, creed, religion, gender, national origin, age, marital status, veteran status or disability.

Pay Rate: $19.00 Upon successful completion of a 6-month provisionary period, the hourly rate will increase to $20/hr. All Direct Support Professionals support the persons served character, choices, strengths, interests and needs while ensuring a safe, healthy and clean environment. Direct Support Professionals plan, coordinate and implement meaningful activities that promote independence, inclusion, and productivity of people served by People Inc. on a daily basis through areas of daily living, personal care needs, and activities such as games, music and art. ESSENTIAL FUNCTIONS/RESPONSIBILITIES Respects and maintains the confidentiality of the person served. Demonstrates a positive and caring attitude towards person served, families and staff. Plans, coordinates and implements meaningful activities on a daily basis: areas of daily living and personal care needs as well as person centered activities that promote independence, inclusion and productivity. Completes all tasks necessary to ensure health and safety of each person receiving services’. Safely transports people following proper procedures when approved to drive. Performs daily site cleaning, food preparation and laundry as needed. In a Site Based or Recreational Respite setting, assist person served in social/recreational activities and implementation of monthly activity calendars. Assist in homework assignments as needed. Completes daily documentation and other paperwork OPWDD and agency standards promptly and accurately as applicable. Attends/participates in general staff meetings, in-service training and other pertinent agency meetings/trainings. Keeps in compliance with agency mandated in-service and online trainings. Flexibility to work assignments as needed at the agency within shift and/or other availability. For Day Services, this may include being assigned a residential site to work partially, or in full based, upon status of day program service delivery. Performs CPR and Strategies for Crisis Intervention and Prevention (SCIP-R). Responsible to record time worked at the start and end of each shift and to work the minimum number of accepted hours hired for. Administers medications and follows proper procedures as required. Specific work functions and hours worked may vary from specific departments and locations. Complies with all agency policies and procedures. Other duties as assigned. MINIMUM QUALIFICATIONS 18 years of age. HS Diploma or GED. Valid Driver’s License that meets agency policy.. Ability to handle multiple tasks simultaneously. Ability to read, write, comprehend plans and documentation. Basic computer skills necessary for communication and documentation Ability to meet physical requirements of the position when performing the following: standing, walking, sitting, bending, stooping, squatting, kneeling and climbing. Lifting requirement of 35 lbs. Ability to support people receiving services with repositioning, lifting and transferring as required by their person-centered plan. Physical agility and ability to react to emergency situations, including Strategies for Crisis Intervention and Prevention (SCIP-R) certification as per regulatory guidelines. Certification in CPR. Part time Direct Support professionals are required to work a minimum of 16 hours per week and not more than 29 hours per week unless otherwise specified by program. Why People Inc.? When you join the People Inc. team, you can make a difference in the lives of people receiving services while also receiving great benefits (generous PTO, PTO buyback, affordable insurance, tuition reimbursement, career mentoring, shift incentives and more), flexibility and the opportunity to help others move closer to their life goals and dreams. People Inc. is Western New York’s largest and most experienced provider of programs for people with developmental disabilities and other special needs. We understand that working one on one with people who have disabilities, and helping them in all aspects of daily life takes a special person – someone who’s dedicated, caring and compassionate – that’s how we treat our employees. #DSP24

Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver’s License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

We are hiring for: Direct Support Professional Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! The Direct Support Professional (DSP) provides personalized support to individuals with disabilities, helping them engage meaningfully in their communities and achieve their personal goals. This role involves assisting individuals in identifying and expressing their needs, implementing services aligned with their person-centered plans, and fostering independence and self-advocacy. A successful DSP seeks to understand each individual’s history, social and family networks, and aspirations, providing support with compassion and respect. This position operates under supervision and follows established guidelines to ensure high-quality care and advocacy. DUTIES AND RESPONSIBILITIES: Advocate for individuals’ human, legal, and civil rights. Promote health and safety by supporting wellness initiatives and accident prevention. Encourage self-advocacy and empower individuals in making their own choices. Facilitate community engagement by accompanying individuals to work, recreational activities, and social events. Teach and support independent living skills, including household management and personal care. Provide transportation for appointments, errands, and community activities. Foster social connections by supporting relationship-building within the community. Support informed decision-making regarding living arrangements, employment, and social activities. Assist with personal care tasks, such as hygiene, bathing, dressing, and household chores (laundry, cleaning, and decorating). Maintain accurate documentation of provided services and support. Understand and address challenges faced by individuals with disabilities, using effective advocacy strategies. Connect individuals with community resources for career development, education, and volunteer opportunities. Encourage effective communication, adapting to individual needs and preferences. Assist with medication administration in accordance with state laws and regulations. Ensure confidentiality and uphold ethical standards in all aspects of care. SUPERVISORY RESPONSIBILITIES: This position has no supervisory responsibilities MINIMUM QUALIFICATIONS: High School Diploma or equivalent Must be at least 18 years of age Meet all pre-employment screening Compassionate, patient, and dedicated to person-centered support. Strong communication and interpersonal skills. Ability to foster independence while providing necessary support. Knowledge of disability rights, self-advocacy, and community integration principles. Ability to maintain accurate records and follow regulatory guidelines. #INDNJ PHYSICAL DEMANDS AND WORK ENVIRONMENT: Regularly required to lift 30 lbs. Must be able to lift a minimum of 40 lbs. Must be able to pull minimum of 25 lbs. Must be able to squat, kneel, crawl, crouch, climb, and stoop. Must be able to regularly use hands to finger, handle, or feel objects, tools, or controls. Required to regularly stand and walk. Must be able to demonstrate proficiency in CPR from the floor level requiring to work on hands, knees, bending, standing and lifting. Vision requirements include close vision, distance vision, and peripheral vision. Must be able to talk and hear. RHA is an Equal Employment Opportunity Employer, prohibits discrimination based on the following protected categories: race, creed, color, national origin, nationality, ancestry, age, sex/gender, marital status, civil status, domestic partnership status, familial status, religion, affectional or sexual orientation, gender identity or expression, atypical hereditary cellular or blood trait, genetic information, liability for service in the Armed Forces of the United States, or disability. Pre-employment screening: Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities) Drug testing Education verification and other credentialing based on position requirements. Proof of employment history or references (if required) Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals. We offer the following benefits to employees: Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday! Employee perks and discount program : to help you save money! Paid Time Off (full-time employees only) Health/Insurance (full-time employees only) 401(k) retirement savings program Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees) Training: Free CPR, first aid, and job-specific training opportunities *contract/contingent workers and interns do not qualify for any of the above benefits EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center. About RHA: At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey. If you are ready to make a difference in the lives of people we serve and support apply to join the team today.

About the role As a Customer Support Specialist at Thatch, you'll serve as a pivotal force in our company's evolution, acting as a true expert on all things Thatch as you support customers of all kinds: employers, employees, and brokers. Your role is critical in connecting our engineering team with our user base, influencing both the functionality and the accessibility of our product. Your contributions will enhance our operational effectiveness and fortify our competitive edge in the industry. We're on the lookout for driven people and fast learners. You should be adept at multitasking, detail-oriented, and have a knack for understanding both the business and technical sides of operations. If you have an aptitude for identifying and executing efficient processes and can communicate effectively with diverse stakeholders, we'd love to chat. What you'll do Respond to support requests from Thatch users, ensuring that their needs are met quickly and effectively. Systematically organize and curate essential business information for access by internal stakeholders, supporting data-driven decision-making. Proactively identify opportunities for operational improvements and spearhead initiatives to elevate organizational performance and adaptability. Write and maintain documentation for Thatch's products and solutions, both internally and externally on our public website. Identify areas of product improvement and drive initiatives to enhance operational efficiency. Background we're looking for 1+ year of experience in support, operations, or a related role, ideally at a tech company. Excellent written communication and project management skills. Ability to effectively communicate and work with both technical and non-technical teams. A proactive, optimistic, growth-minded approach, complemented by the resilience to thrive in a fast-paced and evolving workplace. We hire for potential — even if you don’t meet all the criteria listed here, we encourage you to apply! Experience we’d be particularly excited about Ability to read, write, and speak fluently in Spanish preferred Experience working with modern tooling (Help Scout, Linear, Notion) in a support or operations organization. Excitement about technical concepts, great analytical skills, and comfort explaining technical concepts to a range of audiences. Someone with a high motor and chip on their shoulder - we love people who are not afraid to do the dirty work but also have the ability to envision a better world with greater efficiency. What to expect Our interview process is rigorous and reflects our emphasis on integrity, talent, and drive. From day one, we place trust in our team members, indicative of our confidence in our selection process. Typically, our interview process is completed within 2 weeks. 30 minute Zoom meeting to talk about Thatch, your background, and answer any questions about the role. 30-45 minute Zoom meeting to hear more about your experience and how you'd approach working in the role. Two 30 minute zooms with additional Thatch teammates to access your skill sets. 30 minute Zoom meeting with one of our founders to discuss your approach to culture and our operating principles. Final 30 minute call to answer any outstanding questions. Estimated Compensation Range $74,000 - $111,000 USD About Thatch We’re a fully distributed early stage company using technology to change the way America does healthcare. We’re a happy, friendly, high-velocity team. You can read more on Thatch here .

Job Description: A Community Support Specialist helps individuals adapt to living in their communities by creating personalized plans that address their specific needs. They use evidence-based techniques and collaborate with other professionals to provide comprehensive mental health services. Their goal is to empower clients and their families to build strong foundations for long-term wellbeing and independence. By connecting them with local resources and fostering a robust support network, they promote growth, stability, and resilience. Essential Job Functions: Provide community-based mental health services to children, adolescents, and/or adults including assessment, diagnosis, treatment planning, and intervention implementation. Collaborate with clients, families, and other stakeholders to develop and implement individualized treatment plans that address the client's specific needs and goals. Utilize a strengths-based approach that emphasizes empowerment, skill-building, and resilience, incorporating evidence-based practices such as Motivational Interviewing, Positive Reinforcement Techniques, Trauma-Informed Strategies, and skills based in CBT and DBT approaches. Provide behavioral interventions, including motivational interviewing, operant conditioning, interpersonal and group dynamics, cognitive processing, and other evidence-based interventions. Coordinate care with other service providers, including primary care physicians, psychiatrists, schools, and community organizations. Maintain accurate and timely records of client interactions, treatments, and progress, in accordance with organizational policies and procedures. Participate in staff development activities, including training and education programs, to enhance knowledge and skills related to youth mental health services. Contribute to the organization's quality improvement initiatives, including data collection, analysis, and reporting. Work collaboratively with other members of the team, including case managers, therapists, and support staff, to ensure effective coordination of care and support for clients. Develop and maintain relationships with key stakeholders, including parents, teachers, counselors, and other professionals involved in the client's care. Perform other duties as assigned by supervisor or as deemed necessary by the department. Preparing for and facilitating PSR group sessions as pertinent to client treatment plan goals. ACT/ACT TAY/IMPART Only: Knowledge of the basic elements of ACT, the theory behind the ACT model, the core processes that ACT teams follow, and the types of services that ACT team members provide. Knowledge, Skills, and Abilities: Knowledge of case management and rehabilitation methods, principles and techniques as they relate to mental health and/or substance use disorders. Knowledge of the problems encountered by persons with mental health and/or substance use disorders and how to access the various community resources available. Knowledge of the methods and modalities as well as the legal requirements and court procedures related to treating mental health and substance use disorders. Ability to problem solve and communicate ideas clearly and effectively, verbally and in writing to produce clear and concise reports. Ability to be self-motivated to provide high-level performance while meeting the complex needs of the clients and their families. Ability to multi-task and coordinate services from a variety of community resources, while maintaining proper communications with all staff (e.g. admissions, process, and discharge plans). Ability to establish effective relationships with youth and their families via telephone and personal contacts. Ability to follow direction and accept supervision. Experience and Education Qualifications: An individual with a Bachelor’s degree in Psychology, Social Work, or other human services specialized field of study; or An individual with a Bachelor’s degree in an unrelated field and two years of related work experience; or Any four-year combination of higher education and two years of related work experience, or An Associate’s of Applied Science in Behavioral Health Support will also fulfill educational requirements; or An individual with four years of qualifying experience*. *Qualifying experience must include delivery of services to individuals with mental health disorders, substance use disorders or developmental disabilities. Experience must include some combination of the following: Providing one-on-one or group services with a rehabilitation/habilitation and recovery/resiliency focus; Teaching and modeling for individuals how to cope and manage psychiatric, developmental, or substance use disorder issues while encouraging the use of natural resources; Supporting individuals in their efforts to find and maintain employment and/or to function appropriately in family, school, and community settings; Assisting individuals to achieve the goals and objectives in their individual treatment plan. Supervisory Requirements: None Schedule Considerations: This is a full-time 40hr/week position seeking availability to work Saturdays and Sundays. A weekend differential payout is available. Employment Requirements: Successful completion of background check including criminal record, driving record, abuse/neglect and fingerprint check. Completion of New Hire Orientation at the beginning of employment. All training requirements including Relias at the beginning of employment and annually thereafter. Current driver’s license, acceptable driving record and current auto insurance. Obtain trainings to assist in professional development meeting DMH Standards. Extensive knowledge of the policies, procedures, and regulations of the program to which the employee is assigned. Must be at least twenty-one (21) years of age to operate a company-owned vehicle. Must be at least twenty-three (23) years of age to operate a company-owned fifteen (15) passenger van. Must have reliable means of transportation in order to transport clients in personal vehicle. Physical Requirements: ADA Consideration - Sedentary work: Exerting up to 10 pounds of force occasionally (exists up the 1/3 of the time) and/or a negligible amount of force frequently (exists 1/3 to 2/3 of the time) to lift, carry, push, or pull, or otherwise move objects, including the human body. Repetitive movements of hands, fingers, and arms for typing and/or writing during work shift. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. 

 Position Perks & Benefits: Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness 

 Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace. We are an Equal Employment Opportunity Employer. Adult & Child Health is a Smoke and Tobacco Free Workplace.

Overview At Enroll365 , we specialize in delivering innovative, personalized benefit solutions that empower individuals and organizations to navigate the complex world of healthcare with confidence. Based in Salt Lake City , we’ve built a culture rooted in respect, hard work, and fun — because when you love what you do and the people you do it with, remarkable things happen. Through Individual Coverage Health Reimbursement Arrangements (ICHRA) and customized enrollment support, our work has a tangible, positive impact on the lives of thousands. This job description is designed to provide a roadmap, not a comprehensive checklist. If you’re passionate about making a difference and want to join a team that values innovation, service, and human connection, Enroll365 invites you to explore this opportunity. Position Summary Enroll365 is seeking a customer-focused and detail-oriented individual to join our team as a Customer Support Associate . In this role, you will support individual agents and employer groups throughout the ICHRA enrollment process. Your primary responsibility is to ensure smooth and positive experience for clients by answering questions, resolving issues, and assisting with benefit-related tasks. This role is essential to our mission of delivering high-quality, personalized support to clients navigating healthcare benefits. The ideal candidate will possess strong communication skills , a customer-first mindset , and the ability to thrive in a fast-paced, team-oriented environment . Key Responsibilities · Serve as a reliable point of contact for employer groups and individuals, providing responsive support on ICHRA-related questions. · Assist individual agents with daily tasks, administrative needs, and client coordination. · Guide clients through the enrollment process, including documentation, plan selection, and follow-up. · Collaborate with internal teams and employer groups to help implement and maintain ICHRA plans tailored to workforce needs. · Stay informed on ICHRA best practices, compliance requirements, and process updates. · Resolve client inquiries promptly and professionally to ensure high satisfaction levels. · Build and maintain long-term relationships with clients, agents, and stakeholders. · Provide ongoing client education to help maximize understanding and usage of benefit plans. Qualifications · Excellent communication and interpersonal skills, with the ability to clearly explain processes and provide supportive service. · Highly detail-oriented with strong organizational and time management abilities. · Comfortably working independently and as part of a collaborative team. · Tech-savvy, with proficiency in Microsoft Office and the ability to learn new systems quickly. · A proactive problem-solver with a customer-first mindset and a positive attitude. · Demonstrates empathy and patience, especially when assisting clients new to healthcare benefits. · Able to adapt to evolving procedures, systems, and client needs in a dynamic environment. Working Conditions & Essential Functions · Work is performed in a quiet, climate-controlled office environment with ergonomically designed workspaces. · Daily tasks involve computer work, data entry, phone and email communications, and team collaboration . · Must be able to lift and move objects up to 10 lbs. and visually monitor information on a screen for extended periods. · Occasional travel may be required for client events such as health fairs, presentations, or on-site support . · Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions. This job description is not designed to cover every scenario or an all-inclusive list of activities, duties, or responsibilities that are required of the employee. Other assigned duties may be added or expected from the company. #LI-SM1

Imagine a career at one of the nation's most advanced health networks. Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work. LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day. Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network. Summary Supports and maintains applications to serve business needs, and participates in the full development lifecycle for team applications and projects. Solves technical or organizational problems utilizing applications, and knowledge in area(s) of specialization. Job Duties Assists the business in determining the best technical solutions for issues/processes and how they can/should be integrated with other business and technical systems/processes. Develops detailed business work plans for analysis, testing system upgrades, modifications, and enhancements. Assists with the configuration, implementation and maintenance of the technical requirements for the current development, staging and production environments. Analyzes work processes, feasibility of small to medium project requests, and troubleshoots operational problems. Creates simple and effective specifications and related documentation as assigned or implicitly required. Evaluates, plans and executes thorough and complete test scenarios and plans. Assists in developing technology standards. Estimates resources required for task completion. Completes tasks by due dates or documents variances and alerts management. Minimum Qualifications Bachelor’s Degree Information Sciences and Technology or Information Management related fields Preferred work experience will be considered in lieu of degree 2 years direct build experience on current EHR system version 1 year general application build, implementation and support experience Attention to detail and ability to analyze and solve problems and interpret data. Ability to work well in a team environment and to be self motivated and self disciplined. Knowledge of processes of assigned areas and applications. Effectively deals with multiple and changing priorities. Must be able to visit multiple business and education locations (Dependent on employment location) EPIC - EPIC Certification - State of Pennsylvania within 120 Days Preferred Qualifications Healthcare Operations Experience Physical Demands Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR. Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require. Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities. https://youtu.be/GD67a9hIXUY Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes. Work Shift: Day Shift Address: 1200 S Cedar Crest Blvd Primary Location: REMOTE IN PENNSYLVANIA Position Type: Remote Union: Not Applicable Work Schedule: Monday-Friday; 8:00a-4:30p Department: 1004-13089 COH-Epic Conversion

Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver’s License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Weave Support is the lifeblood of customer retention! Our support representatives go above and beyond to ensure that we attend to every detail of our customer’s needs in order to resolve issues in less time and with the utmost level of satisfaction. Not only does our support team tackle every call and message with a personalized approach, but they receive extensive amounts of training to become product experts and resolve concerns in a timely and efficient manner. In this role, you will get to help our customers continually love Weave by being their superhero in answering the basics of how the Weave product works. We will train you on how to triage, direct, and manage customer requests for both product and technical support. You will partner with your peers and other teams to resolve customer problems in a timely, efficient manner while providing superior customer service. This position can be hybrid, in-office, or work-from-home (within a commutable distance to Lehi) after training is completed Training for this role is conducted onsite at our Lehi, UT HQ Full-time positions only (40 working hours between 6am-6pm M-F) Reports to: Technical Support Leadership What You Will Own Communicate with customers via inbound phone calls. Provide follow up to customers via outbound calls and emails. Resolve issues with basic troubleshooting. Save the day for our customers by driving an amazing customer experience that makes our customers smile. What You Will Need to Accomplish the Job Minimum of 1 year of Customer Support experience. Background and interest in technology: Must have solid computer skills, and the ability to adapt and learn technology quickly. Strong phone presence and excellent written and verbal communication skills as you will be communicating with customers through phone (primarily), and email channels. Ability to work in a fast-paced, busy Customer / Tech Support team. Experience working with browsers, spreadsheets, and text documents. Ability to troubleshoot and resolve basic customer issues. Must be hungry to learn, caring towards others, and creative in your problem solving. What Will Make Us Love You Previous Phone Support experience. Knowledge of network infrastructure and connectivity a plus . Passionate about helping the customer. Must be positive, attentive and demonstrate the ability to do what's necessary to get the situation resolved. Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. Dynamic Server Support is a senior position that performs tasks related to the repair of a variety of client products. Performs basic, moderately complex, and complex troubleshooting activities for desktops, laptops, Desk Side Support, ESF, and Servers. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver’s License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs. Must own a basic repair tool kit