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Responsibilities: • Responsible for preparing the donor, donor area and equipment for the pheresis process. • Prepares the autopheresis machine for the pheresis process. • Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process. • Disconnects the donor when the process is complete. • Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff. • Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. • Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor. • Alerts Group Leader or Supervisor of donor flow issues. • Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). • Understands the policies and procedures associated with hyper immune programs at the center if applicable. • Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. • Maintains confidentiality of all personnel, donor and center information. • May be cross-trained in other areas to meet the needs of the business. • Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. • Perform job-related duties as assigned. Qualifications: • High school diploma or equivalent required • Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience • Must be able to perform basic math calculations Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable. Our Benefits CSL offers the following benefits for this full-time position: Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL’s 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company. For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp . About CSL Plasma CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma . We want CSL to reflect the world around us As a global organization with employees in 35+ countries, CSL embraces inclusion and belonging. Learn more about Inclusion & Belonging at CSL. Do work that matters at CSL Plasma!

Department: Cargo Provo & GSE Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Job Description: At Southwest Airlines, the Safety of our Customers, Employees, and aircraft is our number one priority . The Senior Ground Support Engineering Consultant is r esponsible for the research and development of solutions that advance the overall strategic objectives for ground support equipment . Th is role will lead the design and delivery of Southwest’s priorities through Team collaboration and data-driven strateg ies. The Senior Ground Support Engineering Consultant is resourceful, proactive, and excited to lead new initiatives that result in cost savings and predictive maintenance. Additional Details The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours. U.S. citizenship or current authorization to work in the U.S. and no current or future work authorization sponsorship available . Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences. Responsibilities Design, implement, and maintain a standardized GSE Maintenance Program for the airline's GSE fleet, including preventive, predictive, and corrective maintenance schedules; using maintenance records to continually strengthen the program Coordinate maintenance activities across multiple stations to ensure consistency and operational efficiency Suggest additional maintenance intervals of equipment subsystems based on root cause failure analysis, mean time to repairs (MTTR), and collaborating with engineers Implement predictive maintenance strategies to reduce downtime and extend equipment life Work closely with manufacturers to ensure equipment warranty remains intact while pursuing new and better ways of maintaining the equipment Develop parts catalog based on OEM manuals and collaborate with engineers to develop standard PMA parts in substitute of OEM parts Monitor and prioritize maintenance tasks based on fleet condition, usage trends, and operational demands Be the driver of internal and external teams to consolidate different viewpoints, devise a strategy, and develop a plan with tangible milestones via an emphasis on front-line engagement and prototype development Design and champion new innovative solutions that empower frontline Employees and bring clarity to challenging situations within the operation Organize, structure, and lead service research, test, and design sessions using a variety of tools/techniques that allow participants to validate service components and define detailed requirements Create, maintain, and assist the Team in the use of project and product frameworks that maintain organized and well-communicated plans across blended teams within operations, commercial, and technology groups Foster a collaborative relationship with partner teams and be established as a thought leader within the broader Operations space in a manner that inspires action and casts a shared vision of change May perform other job duties as directed by Employee’s Leaders Knowledge, Skills, and Abilities Knowledge and proficiency in data analysis tools, CMMS (Computerized Maintenance Management Systems), and reporting software Knowledge of automotive-type maintenance Ability to display expert-level depth of knowledge around GSE Employee roles and responsibilities Skilled and persuasive communicator who can effectively manage relationships internally and externally Skilled in demonstrating initiative, entrepreneurialism, and creativity Skilled in using business intelligence tools such as SQL, Tableau, Alteryx, QuickBase, Microsoft PowerApps, and equipment telematics software Ability to take ownership and accountability; able to make decisions in an ambiguous environment and view problems as an opportunity for improvement Ability to lead on projects and serve as a subject matter expert Ability to work well under pressure while performing multiple concurrent tasks with frequent interruptions Ability to perform job functions independently with limited supervision Ability to assume a high level of responsibility and to provide direction in a cross-functional, team-oriented environment Ability to interpret data, draw implications, and modify the approach required Ability to communicate effectively with individuals and groups Demonstrated willingness to take a position when rewards outweigh the risk Education Required: High School Diploma or GED Experience Expert-level experience, expansive and far-reaching knowledge in: Building and or managing a preventative maintenance program Consulting, corporate strategy, technology, product, or service design Meeting and workshop development and management, deck writing, storyboarding, inductive/deductive reasoning, interviewing, issue analysis, data analysis, process design, and change management Technical acumen and expertise with an understanding of designing, building, and prototyping applications/services Licensing/Certification N/A Physical Abilities Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time Ability to communicate and interact with others in the English language to meet the demands of the job Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job Ability to be or remain stationary in a forward and downward position Must be able to remain in a stationary seated position for under 50% of the time Must be able to remain in a stationary upright position for under 50% of the time Ability to traverse from one location to another (does not include travel to/from work) Other Qualifications Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines Must be a U.S. citizen or have the authorization to work in the United States as defined by the Immigration Reform Act of 1986 Must be at least 18 years of age Must be able to comply with Company attendance standards as described in established guidelines Pay & Benefits: Competitive market salary from $122,200 per year to $135,800 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company. Benefits you’ll love: Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings** Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit*** Competitive health insurance for you and your eligible dependents (including pets) Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment. Explore more Benefits you’ll love: https://careers.southwestair.com/benefits *Pay amount does not guarantee employment for any particular period of time. **401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits ***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company. Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply.

Description Position Overview: We are seeking a dynamic and results-driven Carrier Sales Representative to join our freight brokerage team. In this role, you will be responsible for building and maintaining relationships with carriers, negotiating competitive rates, and ensuring the successful execution of freight movements. Your expertise in carrier management and your ability to provide efficient solutions will play a critical role in the success of our operations. Essential Duties & Responsibilities ● Carrier Sourcing: Identify and secure reliable carriers to transport freight across various lanes and modes of transportation (FTL, LTL, etc.). ● Relationship Building: Develop and maintain strong relationships with carriers to ensure consistent capacity and service levels. ● Rate Negotiation: Negotiate competitive rates with carriers while maintaining profitability and ensuring customer satisfaction. ● Shipment Coordination: Collaborate with the operations team to ensure timely pickup, transit, and delivery of freight. ● Issue Resolution: Address and resolve any issues or challenges that arise during shipment, including delays, damages, or other concerns. ● Market Research: Monitor market trends, capacity fluctuations, and industry developments to maintain a competitive edge in carrier negotiations. ● Compliance: Ensure carriers meet all safety, insurance, and regulatory requirements. ● Data Management: Accurately maintain carrier profiles, rates, and activity records in the company’s CRM or TMS systems. Requirements and Qualifications ● Experience: ○ Minimum of 1-3 years of experience in carrier sales, freight brokerage, or logistics. ○ Familiarity with FTL, LTL, and intermodal transportation. ● Education: Bachelor’s degree in Logistics, Supply Chain Management, Business, or related field (preferred). ● Skills: ○ Strong negotiation and communication skills. ○ Ability to build and maintain strong relationships with carriers. ○ Excellent organizational and multitasking abilities. ○ Proficiency in using transportation management systems (TMS) and Microsoft Office Suite. ● Attributes: ○ Self-motivated and results-oriented. ○ Ability to thrive in a fast-paced, high-pressure environment. ○ Strong problem-solving skills and a proactive approach. CJ Logistics About Statement: CJ Logistics delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea, and land. As a lead logistics partner (LLP), third-party logistics provider (3PL), and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service, and facilitating growth and change. With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the well-being of the end consumer, our customers, and our employees. CJ Logistics is responsible for the North American region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive. CJ Logistics is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based on race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, CJ Logistics America participates in the E-Verify program in certain locations. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Why Work for Gandara : Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today! Benefits: Retirement Plan 403(b) Health, Dental, Vision, Pet and Life Insurance Paid vacations Paid holidays 8 discretionary days Mileage Reimbursement Additional Benefits: Career Growth Opportunities Culturally Diverse population Clinical Licensing Support Job Title: Recovery Specialist - 3rd shift - Full Time and Part Time Work Location: Ludlow, MA *Bilingual Candidates Encouraged to Apply *EOE M/F/D/V *Union/Non-Union Job Summary: We are looking for a Recovery Specialist to work on a Part-time within our Substance Use Disorder residential program team model to actively promote the philosophy of Gandara Center and maintain a high level of commitment to the program. To assist clients to remain actively involved in the milieu and attend to their needs, especially during stressful and crisis situations. They will provide advocacy and safety with the milieu and when supervising clients off-site and notify supervisors immediately in the event of a client or milieu crisis, suspected illegal activity, or any behavior constituting an incident in the program. Duties and Responsibilities: Maintain direct supportive contact with residents to continually asses their individual needs To transport clients to appointments as needed Acquire and maintain necessary certifications mandated by the Agency and licensing standards Facilitate treatment groups Develop strong, supportive relationships with clients, providing for their safety and care Collaborate with other departments in settings where care must be coordinated between medical, MAT, and psychiatric and behavioral needs Minimum Qualifications: High School Diploma or equivalent required. Associate’s degree or Bachelor’s degree in human service field preferred. Minimum of 1 year of experience working with psychiatric clients preferred. Must have availability of an automobile to transport clients or perform other supportive services as necessary. The Gándara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training

CoinFlip is a global digital currency platform company focused on providing consumers with simple and secure access to buy and sell cryptocurrency. The company operates the world's largest network of cryptocurrency kiosks by transaction volume, with more than 5,500 kiosks across 49 U.S. states, Puerto Rico, Canada, Australia, New Zealand, South Africa, Italy, Panama, Brazil, Mexico, and Spain. CoinFlip’s digital currency kiosks make buying and selling major cryptocurrencies accessible for consumers who wish to purchase digital currency using cash. CoinFlip also operates CoinFlip Preferred, a personalized over-the-counter service that provides investors with custom, white-glove support for their cryptocurrency transactions. In 2022, CoinFlip launched CoinFlip Ventures, an investment group offering coaching, funding, and networking support to early-stage crypto and web3 projects. We also offer the CoinFlip Crypto Wallet, a self-custodial cryptocurrency wallet available for iOS and Android devices. CoinFlip was founded in 2015 by Daniel Polotsky, Kris Dayrit, Alan Gurevich, and Ben Weiss. Headquartered in Chicago, CoinFlip placed in the top 500 on the 2021, 2022, and 2023 Inc. 5000 list, and on the 2022 and 2023 Deloitte Technology Fast 500, was named the 2021 and 2022 #1 fastest-growing company in Chicago by Crain's, ranked in Chicago Tribune’s Top Workplaces in 2021 and 2022, and was awarded the 2021 and 2022 Stevie ® Awards for Customer Service. To learn more about CoinFlip and how to get started on your digital currency journey, visit www.CoinFlip.tech . We’re seeking a Bilingual Customer Support Agent (Spanish and English) responsible for supporting our ATM customers, maintaining compliance standards, and addressing technical issues with our various products. You’re the right fit for this role if you’re: Curious. You want to know the how and why behind what you do and utilize it to build an amazing customer experience. Patient. Opening the world of crypto to new users means we’re often educating them on our technology. Flexible. You can multitask calls, chats emails and texts to meet our customers where they are. An effective communicator. You prize listening to our customers and championing their needs while putting them at ease. Motivated. Whether it’s collaborating with the team or working on your own, you can shine in any capacity. Solution oriented. You’re not interested in just treating the symptom but finding the root cause of an issue. A scholar. You are as passionate about education, especially in a field as dynamic as cryptocurrency, as we are. Responsibilities: Supporting our ATM customer base via phone, chat, email and SMS Handling any functional questions regarding the usage of our ATMs and App Provide basic cryptocurrency education to our customers Troubleshoot ATMs and report any noticeable customer or equipment trends Adhering to all performance expectations Other duties as assigned Qualifications: Business fluent in Spanish and English High School Diploma or equivalent required Minimum typing speed of 30 WPM Competent computer literacy Troubleshooting experience, Microsoft Office familiarity preferred Technical Acumen (iOS, Android, etc) Bonus if you have: Basic knowledge of cryptocurrency and blockchains. Experience in a compliance heavy environment. 1-2 years of previous contact center experience. CRM Experience (Salesforce, Zendesk, Hubspot, etc.). Familiarity with cloud-based call center software (Five9, NICE, InContact, Softphone, etc). We are a knowledge forward company and provide education frequently in this evolving industry. The ideal candidate is committed to and prioritizes their growth and skill enhancement. Base Hourly Range: $18 - $23/hr USD For all United States based opportunities, our comprehensive benefits package includes, for all full-time employees, competitive health, dental, and vision insurance plans through BlueCross BlueShield (employer subsidized), a generous retirement savings plan with company match up to 4%, performance based bonuses and paid time off. Working at CoinFlip means collaborating with experienced and innovative leaders who share a clear vision and a track record of success. We offer a collaborative and positive working environment where we encourage employees to balance productivity with time to recharge. CoinFlip values diversity in the workplace and is an equal opportunity employer committed to providing an inclusive and accessible work environment. We thank all candidates who apply, but only those selected for an interview will be contacted. By applying to this role, you give express consent to CoinFlip to send you informational text (SMS) messages regarding this role and the application process. You can cancel the SMS service at any time by replying "STOP" to the text message you received. If at any time you forget what keywords are supported, just reply "HELP." Message and data rates apply. If you require a special accommodation, please let us know and we’ll work with you to meet your needs.

We’re UserTesting—the leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast, actionable feedback. We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development process—from ideation to launch. With the world’s strongest participant network, AI-powered analysis, expert services, and seamless integrations, we help companies eliminate guesswork, align stakeholders, and bring customer needs into sharp focus. Trusted by more than 3,000 organizations worldwide—including 75 of the Fortune 100—UserTesting delivers measurable business outcomes, reduces risk, and helps teams deliver with confidence. Joining our team means being part of a passionate group focused on transforming how companies understand and connect with their customers. Let’s build experiences people love—together. The Opportunity The IT team strives to provide UserTesting with fast and efficient response when it comes to requests for IT assistance. UserTesting has offices and staff all over the globe which provide both internal and external support for staff and customers. Currently the majority of the IT team are in EMEA and the US East Coast time zones. This role has office support responsibilities and is expected to be in office 5 days a week. Be the first point of contact for tickets and monitor the queue(s) throughout your shift to ensure appropriate response time and resolution. Participate in the onboarding and offboarding process to assist with equipment shipments and other related activities. Be a reliable resource in the office. Ensure the IT elements in our office are in good working order, well organized, and clean. Work on small IT related projects as directed by IT Management Be prepared to learn and have interest in broadening experience through exposure to our large application and hardware ecosystem. What we're looking for Able to work 9am - 5pm EST Monday through Friday in the UT Atlanta office. Occasionally (with notice) coming in early or late to assist with office events. Experience with working in enterprise level IT ticketing systems (Zendesk, Jira Service management, etc) Experience working in an IT support capacity Able to effectively and professionally communicate with team and staff members Experience working with IT technical documentation Working knowledge of fundamental IT concepts (Networking, Hardware, SaaS) to be able to provide support for tickets as they arise. Experience with some or all IT Enterprise Tools sets (Okta, Jamf, Windows, Mac, Google Workspace, Slack, Zoom etc as examples) Comfortable working with direct line management remote Ability to lift up to 75lbs as part of office IT duties if need arises. Perks/Benefits Private Medical, Dental and Vision Health Savings Account Pre-Tax Benefit Accounts (FSA) Commuter Benefits - transit and parking Flexible Time off (Full time salaried (exempt) employees) 12 Days of observed holiday entitlement Basic Life insurance, Short-Term Disability and Long-Term Disability insurance 401(k) Retirement Plan Professional Development Stipend Remote Equipment Expense Reimbursement Mental Wellness Employee Assistance Program Monthly wellness and telecommunications reimbursements Paid quarterly volunteering days and Charity donation matching via our UT Cares Volunteers and Charitable Giving Committee Perks at Work discount scheme Pet Insurance reimbursement Employee Referral Programme Employee-led groups to help foster a more inclusive employee experience and build a culture of belonging at UserTesting. Read more here! UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives. UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.

Description We're Hiring: Brokerage Support Manager Location : Des Plaines, IL| Department : Transportation Brokerage | Pay : $60K–$80K + Full Benefits Join a high-performance culture that keeps America moving. At CJ Logistics , we’re not just delivering freight — we’re delivering excellence. Our Brokerage Support team is the backbone of our transportation network, and we're looking for a sharp, experienced, and people-savvy Brokerage Support Manager to help us grow smarter and move faster. What You’ll Be Driving (Key Responsibilities): You’ll steer the full administrative function of our Transportation Brokerage — from coordinating shipments and vetting carriers to leading a specialist team and ensuring smooth financial reconciliation. Your dashboard will include: Managing brokerage orders from quote to final payment Leading and mentoring a dedicated support team Communicating clearly and consistently with customer service teams Ensuring timely carrier onboarding and accurate payment processing Keeping load details locked in and aligned in our TMS Auditing pricing and financials to ensure profitable outcomes Reporting insights and implementing process improvements What Fuels Your Success (Requirements): Bachelor’s degree preferred (HS diploma/GED required) 5+ years in brokerage, carrier sales, or transportation management Deep knowledge of TMS, load scheduling, and shipment monitoring Strong communicator and team motivator Problem solver with a data-driven mindset Tech-savvy with bonus points for experience in MercuryGate, FourKites, Google Office, and Trucker Tools Your Benefits Package (aka “Why You’ll Love Working Here”): Competitive pay: $60K–$80K Full health coverage (medical, dental, vision) 401(k), life insurance, tuition assistance Generous PTO & work-life balance Growth opportunities in a rapidly expanding company Open-door, feedback-friendly culture A high-performance team focused on continuous improvement and excellence Ready to Get Onboard? If you're looking to grow with a company that invests in its people, values innovation, and moves at the speed of logistics — apply now and join CJ Logistics on the road to the future. CJ Logistics About Statement: At CJ Logistics America, we know that we do our best work when we have an inclusive and diverse team, where we can draw on our different life experiences to help us deliver innovative solutions for our customers. We are an equal opportunity employer that values diversity, equity, and an inclusive workplace. Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized people tend to only when they check every box. So if you think you might be a good fit for the role, but don't necessarily meet every single requirement on the job posting, we still encourage you to apply. CJ Logistics delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea and land. As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change. With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the wellbeing of the end consumer, our customers and our employees. CJ Logistics is responsible for the North America region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive. CJ Logistics is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, CJ Logistics participates in the E-Verify program in certain locations. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Administrative Support Officer Job Category: Administration Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: Up to 25% Type of Travel: Local * * * What you’ll get to do: The Administrative Support Officer will provide comprehensive support expertise to customers across the organization, managing moderately complex to complex specialized customer requirements. This position requires maintaining relationships with key stakeholders. The role requires adaptability, problem-solving skills, and the ability to work with minimal supervision in a dynamic environment. Candidates should possess strong verbal and written communication skills and demonstrate initiative based on general guidance. Physical requirements may include handling items weighing up to 50 pounds. Key Responsibilities: Customer Support Management: Serve as the primary point of contact for specialized customer requests, managing end-to-end support processes. Develop and maintain effective working relationships across the customer communities. Provide guidance and instruction to customers on specialized support functions. Resolve complex customer issues by integrating multiple disciplines, utilizing creative problem-solving to meet customer requirements. Prioritize and manage high volumes of transactions, ensuring adherence to specific regulations. Process Improvement & Quality Assurance: Apply critical thinking to address non-routine cases, working closely with colleagues to develop effective solutions. Analyze data and trends to improve workflow efficiency and service quality. Support the development and facilitation of training sessions for customers on assigned work unit’s processes and policies. Identify areas for process improvement and recommend changes to enhance customer satisfaction and operational effectiveness. Office Management & Documentation: Manage the intake, processing, and deconfliction of various forms and authorization memos in a time-sensitive environment. Collaborate with others to ensure compliance with regulations, policies, and procedures. Organize and maintain electronic and physical files for easy retrieval, ensuring adherence to record-keeping standards. Draft, review, and edit documents, including reports and official correspondence, ensuring clarity and professionalism. Physical Requirements : Physical requirements may include handling items weighing up to 50 pounds. Qualifications: Clearance: TS/SCI with Polygraph Experience : Minimum of five year’s of experience in administrative roles, preferably within the federal sectors. Higher level of education can supplement a year of work experience Education : HS Diploma Technical Proficiency : Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Ability to quickly develop expertise in Sponsor-specific processes and protocols. Skills : Strong organizational, communication, and multitasking skills with an ability to prioritize tasks. Ability to assess information from multiple sources and develop actionable recommendations. Experience managing project schedules and deliverables. Ability to work with minimal oversight, receiving general guidance from more senior team members or staff. This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI. ________________________________________________________________________________________ What You Can Expect: A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy. Your potential is limitless. So is ours. Learn more about CACI here. ________________________________________________________________________________________ Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here . Since this position can be worked in more than one location, the range shown is the national average for the position. The proposed salary range for this position is: $43,500-$86,900 CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

"Aspire Living & Learning's Internal Mobility Policy ensures an equitable and efficient internal mobility system that aligns with the agency’s commitment to professional development and growth. This policy fosters a culture of mobility within the organization, aiming to provide employees with opportunities for career advancement and fulfillment. Please reference the Internal Mobility Policy to review the process to be considered for other jobs at Aspire Living & Learning. Lateral Transfers: You do not need to submit an application at this time. You need to let your HR Partner know you’re interested in being considered for the position. Your HR Partner will be the point of contact between you, your current manager, and your hiring manager. Promotions/ Cross-functional jobs: Please let your HR partner know you’re interested in being considered for the position and they will confirm your eligibility to apply. Once you speak with your HR Partner, please submit an application. Open Positions: Job title: DSP House Name: Westside - Catonsville Shift: Weekends Hours: Schedule Sun: 3p-11p Mon: Tues: Wed: Thurs: Fri: Sat: 3p-11p Pay: $18.20 per hour Below is the name and information of your HR Partners, to be contacted prior to applying for a promotion or cross-functional opportunity. Connecticut employees: Linda Scala LScala@allinc.org Maryland employees: Debbie Duran dduran@allinc.org Massachusetts employees: Heather Murphy hmurphy@allinc.org New Hampshire employees: Heather Murphy hmurphy@allinc.org Vermont employees: Linda Scala LScala@allinc.org Shared Services: Linda Scala LScala@allinc.org Aspire Living & Learning believes it must play an active role in creating a community of employees that is diverse, inclusive and equitable. Our work benefits greatly from the contributions of people of color, people from working class backgrounds, women, LGBTQ people, and individuals with disabilities. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

Pay: $17.00/hour! Upon completion of six months of consistent employment, there is an opportunity to obtain a wage increase up to $17.50/hour. $2,000 Hiring Bonus!* As a Direct Support Professional (DSP) at LSS you will: Find purpose with our deep and meaningful work that has a person-centered approach to care. Provide guidance and encouragement, while building purposeful relationships with your individuals. Advocate for your individuals in all aspects of their life, including community engagement and support in essential living skills. Maintain documentation, perform record keeping, and participate in periodic meetings/training according to regulations and LSS standards. What LSS offers you as a DSP: All employees have access to childcare assistance, discounts on events and services, an employee assistance program, financial counselling, a wellness program, and UKG Wallet which allows you to access your payroll dollars before payday! Employees working 30+ hours a week have access to medical, dental, life, vision, 403(b) plan with a match, and other ancillary plans. Generous PTO plan that includes paid holidays and float days. Paid training during your orientation and throughout your employment. Opportunities to grow your career at LSS within our 24+ different services. A diverse workplace with an outstanding reputation for putting clients and employees first. An ALIVE Workplace that is Supportive, Positive, Healthy and Fun! What you offer LSS as a DSP: The desire to help individuals with disabilities achieve their personal hopes and dreams through person centered care and support. No education requirements No previous experience required Basic computer skills Ability to read and write in English A valid driver's license, acceptable driving record and the ability to pass a Motor Vehicle Check. The ability to successfully pass a DHS background check. A career as a DSP is great for someone with experience as a Homemaker, PCA, Caregiver, Resident Assistant, or anyone with a passion to help others! A career as a DSP is also a great jumping off point for people looking to get into social work, nursing, healthcare, human services, psychology, and the non-profit sector. *To be eligible for a hiring bonus you must meet the following requirements: 40% FTE or greater Remain up to date on all trainings Maintain employment in good standing Work all scheduled shifts Lutheran Social Service of Minnesota is a dynamic social service organization serving children, youth and families, people with disabilities, older adults, and military veterans. Trustworthiness is a value and strength shared by our employees and recognized by the communities we serve. We offer an ALIVE Workplace (Supportive, Positive and Fun) and careers that challenge, energize, and reward employees. Consider joining us! Lutheran Social Service of Minnesota is an Equal Opportunity and Affirmative Action Employer of all people regardless of gender, race, culture, religion, ethnicity, protected veteran status and/or disability. We actively foster an environment that is free of racism, discrimination, bias, and harassment where all individuals are treated with dignity, safety, and respect.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver’s License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Description Position at Clarvida - Illinois About this Role: As a Youth and Family Support Specialist, you will work with the families of children with severe emotional disturbance. Engaging with them in a family centered treatment plan noting their strengths, supports, and needs. You will use this plan to provide counseling, mentoring, link to other community services, and conduct ongoing assessments of progress or changes. Working independently with the clients receiving regular supportive supervision. This role participates in a rotating on-call service for foster parents, handled by phone, virtually, or in person if needed. Perks of this role: $45,000 / year competitive pay Flexible Schedule - four (4) day work week with occasional weekend flexibility Hybrid work environment What we’re looking for: Bachelor’s degree in a Human Services related field Current or willing to become CPR and First Aid Certified within thirty (30) days of hire Experience in working with local resources for education/vocational, recreational resources for counseling youth Valid State Driver’s License and automobile insurance. If relocating to Illinois – IL driver’s license MUST be obtained within thirty (30) days of hire What we offer: Full Time Employees: Paid vacation days that increase with tenure Separate sick leave that rolls over each year * up to 10 Paid holidays* Medical, Dental, Vision benefit plan options DailyPay- Access to your daily earnings without waiting for payday* Training, Development and Continuing Education Credits for licensure requirements All Employees: 401K Free licensure supervision Pet Insurance Employee Assistance program Perks @ Clarvida - national discounts on shopping, travel, Verizon, and entertainment Mileage reimbursement * Cellphone stipend * If you're #readytowork we are #readytohire ! *benefit option varies by State/County Not the job you’re looking for? Clarvida has a variety of positions in various locations; please go to https://www.clarvida.com/working-at-clarvida To Learn More About Us: Clarvida @ http://www.clarvida.com/mission-vision-and-values/ Clarvida is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic.

We are hiring for: Caregiver / Direct Support Professional / 1st Shift Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! Provides support for individuals and/or groups of persons with disabilities in the community. Assists the person(s) receiving services in identifying and communicating his or her requests and needs for services and supports. Implements services and supports to address the person’s goals and desired outcomes as identified through each person’s Centered Plan. Seek to understand the individuals in the context of their personal history, their social and family networks, and their hopes and dreams for the future. Relies on direction and supervision to accomplish the job. We are hiring Direct Support Professionals for 1st shift – Maiden, NC (IDD) Starting Pay Rate: $15-$16.12 Base pay set by the facility. Schedule: All Shifts Available --- shifts and schedules may vary by location and typically a variety of shifts are available. Shifts cover all days of the week, Monday through Sunday. 1st, 2nd, and 3rd shifts 8 & 12 hours Every other weekend Full Time, Part Time & Floater Job Responsibilities: Assist with Health and Safety Procedures Assist with People Supported Development Assists with Person Supported Community Life Provides Support to team members and supervisors Assists with person centered plan and outcomes Assists with medical requests Assist with data collection and reporting Position Requirements: High School Diploma or GED At least 18 years of age Valid drivers’ license Physical requirements to perform essential functions of the job included: Regularly required to lift 30 lbs. Must be able to lift a minimum of 70 lbs. Must be able to pull a minimum of 50lbs. Must be able to squat, kneel, crawl, crouch, climb, and stop. Must be able to regularly use hands to finger, handle, or feel objects, tools, or controls. Required to regularly stand and walk. Must be able to demonstrate proficiency in CPR from the floor level requiring to work on hands, knees, bending, standing and lifting. Vision requirements include close vision, distance vision, and peripheral vision. Why Should You Apply? Ability to help others and make a difference Ability to join a team of dedicated caregivers, where you will be a valued member of a care team, enabling people RHA supports identify and achieve personal goals, experience, meaningful days, participated in the community, and live more independently. Multiple schedules, offer flexibility Opportunities for training and advancement #INDNC Pre-employment screening: Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities) Drug testing Education verification and other credentialing based on position requirements. Proof of employment history or references (if required) Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals. We offer the following benefits to employees: Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday! Employee perks and discount program : to help you save money! Paid Time Off (full-time employees only) Health/Insurance (full-time employees only) 401(k) retirement savings program Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees) Training: Free CPR, first aid, and job-specific training opportunities *contract/contingent workers and interns do not qualify for any of the above benefits EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center. About RHA: At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey. If you are ready to make a difference in the lives of people we serve and support apply to join the team today.

Are you organized, accountable, and have always gone the extra mile to make sure things are done right? Imagine the impact those skills can have in ensuring the accuracy of millions of healthcare tests, every month. If you share our passion for strengthening physician care, please apply for the Specimen Accessioner position! LabCorp is seeking a dedicated and motivated individual to join their Specimen Processing and Accessioning team in Indianapolis, IN . The Specimen Accessioner will be responsible for performing clinical specimen accessioning, sample sorting and data entry in a fast-paced, high-throughput environment according to established standard operating procedures. Work Schedule: Monday – Friday 5:00pm – 1:00am, and rotating Saturdays Work Location: Indianapolis, IN (Scicor Drive) Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here Job Responsibilities: Prepare laboratory specimens for analysis and testing Unpack and route specimens to their respective staging areas Accurately identify and label specimens Pack and ship specimens to proper testing facilities Meet department activity and production goals Properly prepare and store excess specimen samples Data entry of patient information in an accurate and timely manner Resolve and document any problem specimens Requirements: High School Diploma or equivalent No relative experience required; 1-2+ years relative experience (lab/accessioning, production/manufacturing/warehouse environment) is a plus Previous medical or production experience is a plus Comfortable handling biological specimens Ability to accurately identify specimens Experience working in a team environment Strong data entry and organizational skills High level of attention to detail Proficient in MS Office Ability to lift up to 40lbs. Ability to pass a standardized color blind test If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. A dditionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement .

Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers. Check out our many videos to learn more! http://www.dxpe.com/about-us/careers/ Responsibilities of Industrial Inside Sales include, but are not limited to: Responding to customer inquiries regarding company products and services Processing customer phone orders Checking availability of stock and shipping dates Quoting prices, filling orders to customer specifications and processing sales data via computer Assisting the outside sales team by preparing price quotes and sourcing products #LI-YH1 Qualifications of the Industrial Inside Sales include, but are not limited to: 2 years of Waste Water Systems Excellent communication skills Should be enthusiastic and able to work independently Must have experience performing a majority of the functions Prior inside sales/customer service experience Data entry skills, organization, multi-tasking and customer focus is required Regular in-person attendance required Normal business hours Monday-Friday, (7)am-(5)pm Additional Information: Physical Demand: Able to lift 50 lbs Working Conditions: Office and Shop Area Shift Time/Overtime: Normal in-person business hours Monday-Friday, (8)am-(5)pm Travel: As required for training Education: High School Diploma or Associates Degree DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect. By applying to DXP, you will have the opportunity to speak with some of the most respected professionals in the industry. DXP offers a comprehensive benefits package including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. EOE/M/F/D/V

Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver’s License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

About Ditto: Ditto is on a mission to unleash the full power of edge devices by removing all the plumbing required to build amazing applications. We bridge the digital divide by enabling real-time data synchronization—even when internet connectivity is limited or non-existent. Our peer-to-peer technology is trusted by major customers like Chick-fil-A and Delta Airlines, and we also work closely with the U.S. military on mission-critical connectivity solutions. As a fast-growing startup poised for a future IPO, our team is globally distributed, and our core values are trust, communication, and continuous improvement. We celebrate diversity and strive to create a team that encompasses a wide range of backgrounds, skill sets, and perspectives. About the role: As Ditto’s Technical Support Manager, you will play an integral role in company operations by leading our support team and optimizing our support practices to deliver industry-leading customer service to our Fortune 500 Customers globally. You will develop and implement support workflows and regularly liaise with internal and external stakeholders. As the Technical Support Manager, you will: Directly manage daily operations of the global Support team, ensuring optimal performance and customer satisfaction. Deliver customer service policies, standards, and procedures to foster exceptional service experience. Maintain round the clock coverage schedule to achieve excellence in SLA attainment. Working with HR partners to recruit and retain the best Support Engineer talent Internal collaboration with Sales, Product Management, and Engineering to expedite issue resolution and capturing customer feedback. Drive continual improvement in our customer support platform,and processes. Tracking and reporting on customer behaviour, satisfaction levels and team performance. What you’ll need: Bachelor's degree in Computer Science, Maths or related fields. 5 or more years managing a Support team in an infrastructure software company Experience managing Technical Support Engineers in multiple geographies Strong understanding of SaaS platforms and Cloud Infrastructure such as AWS, GCP and Azure. Excellent leadership and management skills. Familiarity with CRM and customer support software such as Zendesk. Exceptional communication, interpersonal, and decision-making skills. Ability to analyze data and create strategies based on findings. Nice to haves: Experience supporting edge computing, distributed systems or networking technology. Confidence in scripting languages such as bash or python Expert in executive communication and escalation management Specific experience with mobile development languages such as Kotlin, Swift, React and Flutter Multiple years experience as a support manager in a high growth startup Use of AI technologies in Support environment to optimise workflows and customer experience Benefits we offer: Competitive salaries Stock options Medical, dental, vision, life, and disability coverage Flexible spending account (FSA) Flexible vacation policy 401(k) plan Office located in Atlanta, GA. Available for team member use. Come join our remote team and discover the possibilities of your best career! Equal Opportunity Employer: Ditto is proud to be an equal-opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics. Ditto is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let us know. Ditto Recruiting Privacy Notice

We are seeking a full time Technical Support Engineer II who will be based out of our Rapid7 office in Tampa, Florida! In this role you will be supporting customers by using your technical skills to troubleshoot complex issues via phone, email, and video conferencing. This is a hybrid role, 3 days on-site, 2 days remote. About the Team Our ever-growing Technical Support team is seeking candidates who are passionate about delivering exceptional customer experiences by solving complex technical challenges. This position focuses on becoming a subject matter expert in our industry-leading cloud security and compliance platform, InsightCloudSec. InsightCloudSec is an all-in-one solution that provides continuous visibility and automated governance across multi-cloud environments, empowering organizations to manage risk and maintain compliance at scale. About the Role As a Technical Support Engineer II, you will provide expert-level assistance to a diverse, security-focused audience using InsightCloudSec. This role offers an exciting opportunity for someone eager to grow in a fast-paced, cloud-centric environment with endless opportunities for learning and career advancement. As a Technical Support Engineer II you will be responsible for: Manage daily support case volume and backlog, ensuring timely response and resolution while maintaining high customer satisfaction and meeting service level objectives. Identifying recurring issues and patterns in support cases, collaborating with Engineering and Product teams to drive root cause analysis and implement long-term solutions. Cultivating customer trust by becoming an expert in InsightCloudSec software. Coordinate with Customer Account teams to address any technical issues impacting a Customer’s success. Providing mentorship and guidance to global support engineers, fostering skill development, knowledge sharing, and a collaborative problem-solving environment. Building relationships and partnerships with other internal InsightCloudSec teams. Proactively sharing information and expertise regarding recent fixes, and best practices in the cloud. The skills you’ll bring include: At least 5 years’ of experience in a technical customer facing role with a minimum of 2 years' experience with cloud technologies (AWS, Azure, OR GCP). Proficiency in containerization technologies (e.g., Docker, Kubernetes). Proficiency with command-line tools and Linux operating system environments. Experience with REST APIs, including the ability to debug API request/response cycles. Excellent troubleshooting skills: ability to analyze logs, identify root causes, and resolve ambiguous technical issues. Fundamental understanding of Cloud Security Posture Management (CSPM). Basic knowledge of Cloud IAM (roles, policies, permissions across a cloud service provider). Cross-functional teamwork: Collaboration with global product teams and engineering to drive issue resolution, align priorities, and ensure seamless customer support experience. Exceptional communication: Ability to articulate complex information clearly and concisely to diverse audiences, ensuring understanding, alignment, and efficient issue resolution with internal teams and external customers. Strong time management: Balance active cases, backlog, and priorities to consistently meet service goals. We know that the best ideas and solutions come from multi-dimensional teams. That’s because these teams reflect a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don’t be shy - apply today. About Rapid7 At Rapid7, our vision is to create a secure digital world for our customers, our industry, and our communities. We do this by harnessing our collective expertise and passion to challenge what’s possible and drive extraordinary impact. We’re building a dynamic and collaborative workplace where new ideas are welcome. Protecting 11,000+ customers against bad actors and threats means we’re continuing to push the envelope - just like we’ve been doing for the past 20 years. If you’re ready to solve some of the toughest challenges in cybersecurity, we’re ready to help you take command of your career. Join us. #LI-AA2 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or any other status protected by applicable national, federal, state or local law.

Join an organization that values it's community and employees! The purpose of this entry-level position is to provide general services information and resolve any emerging problems customers might face. This position must maintain a high level of professionalism, courtesy, and patience to present the district in the best light possible. This role will have a basic knowledge of the district's policies and procedures and provide recommendations for appropriate resolution of problems. This position will perform routine customer service support activities and tasks related to their area of focus with direct supervision. Education/Technical Requirements & Work Experience EDUCATION REQUIREMENTS High School Diploma or equivalent required WORK EXPERIENCE <2 years of related work experience Job Responsibilities General Responsibilities (Broad responsibilities that are consistent across job families) Serve property owners, general public, and other HCAD divisions in a professional, courteous and empathetic manner. Identify and assess customers' needs to achieve satisfaction. Handle customer complaints to provide appropriate solutions and alternatives to ensure resolution. Provide accurate, valid, and complete information clearly and concisely utilizing the right methods and tools. Operate a PC and become familiar with HCAD's various computer systems (i.e. AVS, HTS, MTS, ACTS, CAMA, etc.). Maintain awareness of changes in the district policies and procedures and important deadlines for action. Handle special projects as assigned by researching and presenting information. Position Qualifications & Requirements COMPETENCIES Communication Customer Orientation Decision Making Emotional Intelligence Essentials Quality Orientation KNOWLEDGE: Texas Property Tax Code Windows operating system, including Microsoft Office Suite SKILLS: Effective communication, both written and verbal Professional customer service Research Data entry into the STI Cama and Visiflow systems Multi-tasking WORKING CONDITIONS Positions in this class typically require repetitive motions, sitting or standing for prolonged periods of time in an office setting. PHYSICAL & MENTAL REQUIREMENTS Positions in this class typically require repetitive motions, walking, talking and hearing. Must be able to sit or stand for extended periods of time with ability to reach, bend and move up/down on steps. Must be able to lift up to 50-pounds. The position requires considerable concentration, creativity and ability to manage time effectively. The position is subject to stress caused by a changing public environment, mandatory deadlines and heavy workload. Requires the ability to ask questions that will bring forth the information needed to make sound decisions. Equal Opportunity Employer The Harris Central Appraisal District is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy. Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.