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Support Engineer-logo
Support Engineer
Atec, Inc.Carlsbad, NM
SUMMARY Assist Support Engineers with research of electrical, electronic, and mechanical design and obsolescence problems of existing company products and build-to-print jobs. ESSENTIAL DUTIES/RESPONSIBILITIES Review existing drawings and or indented Bills of Material BOM(s) to reflect design updates from engineering. Effectively utilize Enterprise Resource Planning (ERP) software to create purchase requisitions and order parts and track progress of production parts. Assist in coordination with field support requirements. Must possess the ability to follow written and oral instructions and to accept constructive criticism. Travel to assist Atec companies field installations and preventative maintenance schedules. Maintain customer relationships during ongoing installation efforts. Perform other related duties, as assigned, for the purpose of ensuring an efficient and effective work environment. Ensure activities are conducted in accordance with Atec International Standards Organization (AS9100/ISO) policies and correct and report any deviations to appropriate area manager/supervisor. SUPERVISORY RESPONSIBILITIES N/A AS9100/ISO SPECIFIC DUTIES Be familiar with and understand Atec Quality Policy and company objectives. Understand required AS9100/ISO specific Procedures and Work Instructions. Complete all records required by Procedures and Work Instructions. Participate in Atec Continuous Improvement activities as appropriate. Participate in AS9100/ISO training as required. Cooperate with Auditors. Report any deviations to appropriate area manager/supervisor. EDUCATION AND/OR EXPERIENCE Four-year Bachelor of Science Electrical Engineering Technology degree (BSEET) or mechanical (BSMEET) preferred; or two (2) to four (4) years' experience with applicable Engineering Applications; or a combination of education and experience. Computer literate in Microsoft Word, Excel, and Computer Assisted Drawing (CAD) or Auto CAD LITE. Experience and familiarity with MIL-SPECS and DOD-STD-100 a plus. CERTIFICATES, LICENSES, REGISTRATIONS Valid New Mexico driver's license required. PHYSICAL DEMANDS Employee is frequently required to stand, walk, sit., use hands to handle equipment, reach with hands and arms, climb, balance, stoop, kneel, must be able to lift and/or move up to 50 pounds. Employee is required to frequently use mechanical and electric tools such as saws, grinders, and wrenches. WORK ENVIRONMENT Employee is frequently exposed to moving mechanical parts, and occasionally to high precarious places and outside weather conditions. Noise level varies depending on where employee is performing the job. Extended work hours and/or travel may occasionally be required Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status. If you need a reasonable accommodation, please call 281-276-2643

Posted 30+ days ago

Customer Support and Verification Team Lead-logo
Customer Support and Verification Team Lead
SunPowerOrem, UT
Customer Support and Verification Team Lead   Job Level: Team Lead  Location: Orem, UT  Shift: Full-Time  Compensation: Starting at $18/hr (DOE) Benefits: Full-time employees are eligible for Health, Dental, Vision, & Life and Accident insurance, an HSA Savings Account, and the opportunity to receive stock options.  SunPower:  With decades of experience, we are a U.S.-based solar company committed to providing reliable and sustainable energy and storage solutions. Clean energy and storage should be accessible to everyone. SunPower delivers all-in-one residential solar solutions with personal customer service, leading in sustainability through ethically sourced materials and low environmental impact.  SunPower supports the transition to clean energy through streamlined, dependable solar solutions designed to meet diverse needs while minimizing environmental impact. By prioritizing ethically sourced materials and collaborating with nonprofit organizations, we are expanding access to solar technology and contributing to a more sustainable, resilient future.  About Us:  In 2025, Blue Raven Solar and Complete Solar came together under the trusted SunPower name. This transition brings together the strengths, expertise, and shared commitment to making clean energy simpler and more accessible for everyone.  Position Summary:   Essential Duties:   Grade quality on calls for team members in the Support department, ensuring high quality standards are met.   Train team members on new processes to maximize understanding and minimize interruption to the sales process.  Handle tier 2 escalations as they come to the department  Ensure daily call, email and chat metrics are met by each team member  Perform daily check ins with team members to ensure proper understanding of processes and satisfaction  Identify ways a process can improve and work with other leadership to implement changes to improve customer service  Minimum Qualifications:   High School Diploma  Soft Skills  Quality focused  Understanding on all Microsoft products (Office, Word, Publisher, Teams)  Knows how to make things fun  Preferred Qualifications:   2+ years' experience in leadership  Call center experience   Customer experience obsessed  While performing the duties of this job, the employee is regularly required to talk or hear. Regular periods of sitting or standing may be required by this position. In addition, this position requires the ability to occasionally lift office products and supplies, up to 50 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Occasional travel should be expected with this role as well.

Posted 30+ days ago

Direct Support Professional-logo
Direct Support Professional
Grace Community Care and Homes Inc.West Windsor Township, NJ
Grace Community Care of NJ  is looking to hire (2) 1:1  Direct Support Professionals (DSP) one available for Day Shift 9am-3pm and another shift 4pm-8pm or Weekends Schedule: Monday- Friday Weekday Shift or Weekends Weekend shift days between Sat or Sun 9 -2pm This Requires Accompanying and transporting 1:1 client to various community engagement outings. Must have experience working with clients with Developmental Disabilities. Must have Driver's License and reliable transportation. CPR Training and Certification in Last 2 Years Must have Access to Wi-Fi/internet/Tablet or Computer for communication and resource access. Proficient in note-writing and time recording. Team player mentality, professionalism, and punctuality. Qualifications: High school diploma or equivalent (Bachelor's degree in related field preferred). Experience in Direct support. Must have Access to Wi-Fi/internet/Tablet or Computer for communication and resource access. Proficient in note-writing and time recording. Team player mentality, professionalism, and punctuality. Ability to pass Employment and Background checks. Responsibilities Provide direct support to individuals with developmental disabilities in daily living activities, including personal care and assistance with ADLs either in the community such as community centers or their own personal home. Observe and document patient behavior and progress, ensuring their safety and well-being. Collaborate with team members and families to implement care plans. Utilize first aid skills as necessary and maintain a valid driver's license for transportation needs. 1:1 Personal Care Experience Preferred Non-group home role. This is a 1:1 shift. Please reply with shift availability. Job Types: Full-time, Part-time, Contract Pay: From $19.00 per hour Expected hours: No more than 30 per week Benefits: 401(k) Paid time off Schedule: Day shift Evening shift Monday to Friday Morning shift Weekends as needed Experience: 1:1 DSP: 1 year (Required) Willingness to travel: 25% (Required) Work Location: In person Hit " Apply Now " where you'll head to our Applicant Portal and begin telling us about yourself and uploading your credentials.

Posted 30+ days ago

Home and Community Direct Support Professional, Ambler Area-logo
Home and Community Direct Support Professional, Ambler Area
Access ServicesAmbler, PA
Access Services is seeking caring and patient DSPs (Direct Support Professionals) to join our In Home Supports team on a full-time or part-time schedule with shift options currently in Ambler, Horsham, Mont Clare, Conshohocken, and Glenside! As a Direct Support Professional, you will have the opportunity to provide supports to adults with developmental disabilities/Autism who desire to continue living in a home environment for as long as possible. Your daily actions as a Direct Support Professional will enable each individual to flourish in their desired home context, maintain or increase their independence, and live their best lives. Your goal is to provide the highest quality care for each individual. Paid training is provided by Access Services, so no experience is necessary. Key Responsibilities of the DSP: Direct Support Professionals will assist individuals with developmental intellectual disabilities in the region where you serve. You will provide creative support through a variety of tasks, activities and/or community engagement. You may provide direct services to individuals in their own homes or in their natural family homes. Direct Support Professionals will provide supports as outlined in the individual’s plan of care utilizing approved interventions. This includes safe crisis management techniques, emotional support, and positive reinforcement. Direct Support Professionals will maintain appropriate case notes for the individuals served. Direct Support Professionals will engage in supervision, training, and professional development. Requirements Candidates must meet all qualifying and ongoing job criteria including background checks, physical examination results, and clearances.  A high school diploma or GED.  A valid  driver's license , and access to a reliable vehicle during work hours.  A U.S. driver’s license for at least two years (not including time with a permit).  Must be listed as a driver on a valid auto insurance policy.  Benefits Compensation and schedule: Direct Support Professional hourly rate starts at $17/hour , with increases based on education and experience. Full and part-time DSP positions are available based on program openings. Schedules are built around your availability and based on client needs. All employees receive the following benefits: Mileage Reimbursement, paid travel time between worksites Employee Assistance Program (EAP) Referral Bonuses Ongoing Training Discounts on various services, perks with local Credit Unions, college tuition discounts If working 20 hours or more, benefits also include: Paid Time Off, Tuition reimbursement, 401k match If working 30+ hours per week, benefits also include: Health, Vision, Rx, & Dental insurances 401k match, Tuition Reimbursement and college tuition discounts 20 Days Paid Time Off plus additional time with continued service. Paid Holiday Time. Catastrophic Sick Leave (CSL) Company Paid Life Insurance, Short & Long Term Disability Why work for Access Services as a Caregiver or a DSP? We offer an inclusive, supportive work environment with opportunities for professional development, career growth and a team that truly cares about the work they do, the people they support and their team members. Access Services is an Equal Opportunity Employer. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be constructed as an exhaustive list of all responsibilities, duties, and skills required and do not restrict management’s rights to assign or reassign duties and responsibilities to this position at any time.

Posted 4 weeks ago

Business Networking Support Engineer Tier 2-logo
Business Networking Support Engineer Tier 2
TP-Link Systems Inc.Irvine, CA
TP-Link Systems Inc. is currently seeking a Business Networking Support Engineer Tier 2 . TP-Link is a leading provider of consumer Wi-Fi networking products. We continuously develop new products and technologies that transform the way people connect. Our networking expertise uniquely positions us as a leader in emerging technologies that improve our everyday lives, such as smart home products. TP-Link networking and smart home products and services make daily lives simple and secure. Spacious and modern, our new Irvine location creates a casual atmosphere that fosters team collaboration. In addition to free snacks and drinks, we provide all employees with fully paid medical, dental and vision insurance, and contribute to their 401k funds. We have a robust benefits package, including over four weeks of PTO per year bi-annual pay increases. We strive to create an inclusive environment that provides opportunities for career development and advancement. We offer health & wellness benefits, including free gym membership, quarterly team building events and more. Come join our team! What we’re looking for: TP-Link Systems Inc. is seeking an independent, energetic technology-driven professional to become a part of our North American Business Network Support Specialist team. This position will focus on our SMB/Enterprise product lines for our North American customer base. The Level 2 Business Network Support Engineer will serve as the secondary point of contact for any escalated network support related issues and inquiries, troubleshooting and resolving complex problems in a timely and efficient manner through live phone, chat, and Email support and updated ticket queues. Additionally, Tier 2 Business Network Support Engineers will document support tickets, escalate complex issues to higher-level support teams when necessary, and ensure that all incidents are resolved according to service level agreements.  Responsibilities: Service Request reception through Call/Chat/Email/Ticket system. Collect necessary information and determine basic problems of SR. Inform customer about the service request update. Update tickets in ticketing queue. Analyzing severity levels. Provide product information and configuration support based on knowledge base and other open information sources like TP-Link website. Product recommendations based on product specifications or competitor’s products. Perform hardware RMA based on relevant SOP. Follow the troubleshooting SOP and collect relevant technical problem identification information. Provide solution based on standard internet protocols and software features . Provide feedback on Level 1 support required material absence to Level 1 Support Manager. Provide feedback on scenarios or requirements not covered by the product to additional Support Teams. Full-time in Irvine office Requirements Must have expert-level knowledge of Wired or Wireless Networking (TCP/IP, DHCP, DNS, IGMP, 802.1X) and common networking features (VPN, 802.1Q VLAN, VoIP, Multicast, Centralized Network Management). 2+ years business customer technical support experience via Chat, Phone or Email. 3+ years of experience supporting SMB/Enterprise products. At least 3 years of experience in the field of network management / support practice. Able to provide customer solutions based on requirements and TP-Link business products. Familiar with Cisco Meraki /HPE/Ubiquiti networks or other business network product configurations and troubleshooting. L3 Switch related experience preferred. Exceptional verbal and written communication skills. Ability to explain technical concepts to non-technical users clearly and effectively. Experience configuring of commercial networking products, such as firewalls, VPN routers, switches, or wireless access points. Proficiency in using Microsoft Office programs like Word, Excel, and Outlook. Experience in working in call center environments. Preferred Skills: Having working Experience in the networking industry Networking certifications (CCNA/CWNA/ACNT/CCNP/CCIE/Etc.) Familiarity with customer service processes and systems (e.g., Zendesk). Having IT working experience and familiar with Cisco Meraki /Juniper/HPE or other business network product configurations and troubleshooting. Having working Experience in the networking industry, like Cisco Meraki, HPE (Aruba), Ubiquiti Networks, etc. Education: BE Degree from an accredited college. Information technology, Computer Science, or computer engineering preferred. AE Degree with terrific Benefits Salary: $75K - $95K annually + Bonus WHAT WE'RE ALL ABOUT: TP-Link is always seeking ambitious individuals, who are enthusiastic and passionate about their work. We are a global company that values diversity and thrives on entrepreneurial spirit and drive. While TP-Link has made its global mark, it is still a relatively new brand to the U.S. As we grow and shape our team, we’re looking for people to directly influence the success of our U.S. business. Feel a connection? Send us your resume and a cover letter telling us why you believe you’re the right fit for our team. We are committed to diversity. TP-Link is an Equal Opportunity and Affirmative Action Employer M/F/D/V. Please, no third-party agency inquiries, and we are unable to offer visa sponsorships at this time.

Posted 4 weeks ago

Tech Support-logo
Tech Support
Two95 International Inc.Princeton, NJ
Title: Tech Support Princeton, NJ Length: 2 year with extensions 5+ years experience Responsibilities: Manages the onsite delivering of software services, installation and configuration for customer environments. The job solves various business systems, networking and applications problems for standard industry servers, specialized or complex clustered environments. Deliver reactive and proactive activities according to Service Level Agreement to ensure customer satisfaction and loyalty. Applies basic knowledge of the job skills and company policies and procedures to complete a variety of assignments/tasks. Good understanding of the general/technical aspects of the job. Organizes own tasks and receives general instructions on all work.

Posted 30+ days ago

DSP (Support Professional)-logo
DSP (Support Professional)
Emory Valley CenterOak Ridge, TN
DSP (Support Professional) Pay: $15.25 – $25.50 per hour (depending on shift and experience) Benefits: Vision, Dental, Medical, Paid Time Off (PTO), Retirement Plan, and more! About Emory Valley Center: Located in Oak Ridge, TN, Emory Valley Center is a nonprofit organization dedicated to improving the lives of individuals with intellectual and developmental disabilities (IDD) and co-occurring mental health conditions. Since 1955, we've been committed to promoting independence, dignity, and inclusion through compassionate, client-centered services. We offer a collaborative work environment focused on professional growth and the opportunity to make a meaningful impact. Join our team and help empower individuals to live fulfilling, integrated lives. DSP (Support Professional) Responsibilities: Assist with daily living tasks (e.g., cooking, dressing, grooming) Support community involvement and relationship-building Monitor and report on individuals’ physical and emotional well-being Administer medications and follow medical guidelines Maintain a safe, clean environment Implement behavior support plans and encourage positive behaviors Maintain accurate documentation and share updates with the care team Promote independence through guidance and problem-solving Perform additional duties as needed based on the day and environment Requirements Strong judgment and ability to remain calm under pressure Compassionate approach to personal care Comfortable interacting with diverse individuals Basic computer and administrative skills Adaptability and strong problem-solving in dynamic settings Ability to de-escalate behavioral situations Benefits Health, Vision, and Dental Insurance 403(b) Retirement Plan Paid Time Off Life Insurance Employee Assistance Program Referral Program Gym Membership and more! If you're interested in applying for a DSP (Support Professional) role or learning more about Emory Valley Center , please apply via the provided links or contact Connor Mitchell at connor.mitchell@evcmail.org

Posted 30+ days ago

Patient Support Representative-logo
Patient Support Representative
Summit Pediatric TherapyParker, CO
Location: 12760 Stroh Ranch Way Suite #205, Parker, CO 80134 Schedule:  Monday-Thursday - 8:00am-5:30pm  Friday - 8:00am-2:00pm  40-hours Per Week Pay: $21-$22 Per Hour About Us:  Summit Pediatric Therapy is a leading provider of pediatric therapy services dedicated to improving the lives of children and families in Colorado. We offer a collaborative and supportive environment where team members are empowered to make a meaningful impact. We provide individual and group speech, occupational, and physical therapy services by experienced, certified therapists. We're committed to delivering exceptional therapy services to our community and pride ourselves on our supportive team environment and our dedication to high-quality care.     Position Overview:  We are seeking a full-time Patient Support Representative to join our team. The primary responsibility of this role is to provide excellent customer service and ensure that our patients are treated with respect and empathy, while also communicating professionally and clearly with the clinic team in our Parker, CO location. This person will serve as a front desk receptionist and have immense opportunity to grow in both skill-set and career.    Key Responsibilities:  Greet incoming patients in a friendly and professional manner.  Answer all incoming calls in a friendly and professional manner.  Collect co-pays and balance owed at the time of visit in accordance with patient insurance guidelines.  Obtain complete and accurate information from the patient for billing and demographics purposes.  Schedule patients, greet and announce patients and visitors, and direct them as needed.  Update patient registration information.  Keep waiting and patient areas clean and tidy throughout the clinic.  Work effectively as part of a highly professional team.  Perform other duties as assigned.  Requirements Medical office receptionist experience with heavy scheduling, at least 1-2 years.  1-2 years of experience as a receptionist, preferably in a medical office.  Bilingual in Spanish is highly preferred.  Bachelor's Degree preferred, High School Diploma or High School Equivalency required.  Strong computer skills, including experience with Microsoft applications and Google Docs.  Demonstrated ability to be courteous and respectful when interacting with patients and family members.  Maintain patient confidentiality in accordance with policy and procedure and HIPAA requirements.  Attention to detail.  EMR experience is preferred.  Understanding of medical insurance is preferred.  Benefits Comprehensive benefits package including PTO, Medical, Dental, and Vision insurance.  Supportive and collaborative team environment.  Opportunities for professional growth and development.  Work-life balance with no charting required at home.  401(k)  Dental Insurance  Flexible spending account  Health insurance  Health savings account  Life insurance  Paid time off  Parental leave  Vision insurance 

Posted 1 week ago

Direct Support Professional-logo
Direct Support Professional
Grace Community Care and Homes Inc.Bridgewater, NJ
Grace Community Care of NJ  is looking to hire (2) 1:1  Direct Support Professionals (DSP) one available for Day Shift 9am-3pm and another shift 4pm-8pm or Weekends Schedule: Monday- Friday Weekday Shift or Weekends Weekend shift days between Sat or Sun 9 -2pm This Requires Accompanying and transporting 1:1 client to various community engagement outings. Must have experience working with clients with Developmental Disabilities. Must have Driver's License and reliable transportation. CPR Training and Certification in Last 2 Years Must have Access to Wi-Fi/internet/Tablet or Computer for communication and resource access. Proficient in note-writing and time recording. Team player mentality, professionalism, and punctuality. Qualifications: High school diploma or equivalent (Bachelor's degree in related field preferred). Experience in Direct support. Must have Access to Wi-Fi/internet/Tablet or Computer for communication and resource access. Proficient in note-writing and time recording. Team player mentality, professionalism, and punctuality. Ability to pass Employment and Background checks. Responsibilities Provide direct support to individuals with developmental disabilities in daily living activities, including personal care and assistance with ADLs either in the community such as community centers or their own personal home. Observe and document patient behavior and progress, ensuring their safety and well-being. Collaborate with team members and families to implement care plans. Utilize first aid skills as necessary and maintain a valid driver's license for transportation needs. 1:1 Personal Care Experience Preferred Non-group home role. This is a 1:1 shift. Please reply with shift availability. Job Types: Full-time, Part-time, Contract Pay: From $19.00 per hour Expected hours: No more than 30 per week Benefits: 401(k) Paid time off Schedule: Day shift Evening shift Monday to Friday Morning shift Weekends as needed Experience: 1:1 DSP: 1 year (Required) Willingness to travel: 25% (Required) Work Location: In person Hit " Apply Now " where you'll head to our Applicant Portal and begin telling us about yourself and uploading your credentials.

Posted 30+ days ago

System Support Analyst-logo
System Support Analyst
Pierce Technology CorpGreenville, SC
Assist in the implementation of technical systems, software, hardware, or solutions. Develop deep expertise in one or more technologies to act as SME for Store Support team as well as Corporate Support Team (e.g., traffic counting, network management, Verizon systems, ticket system, mobile device management) Respond to phone calls, ticket submissions, and deskside support in order of priority. Ticket triaging, proper ticket prioritization, and timely customer communication skills required. Must be highly organized and good communicator. Provide SME support to the Service Desk regarding issue status and resolution, maintaining incidents and problems within the ticketing system. Provide rapid and customer focused support as required Proper time management skills will be required to juggle the many support calls (written tickets, verbally, and/or in-person.) Test, implement, and document projects with direction and assistance from others. Research and testing of modern technology (As needed for project work) Leverage and contribute to the knowledgebase documentation for helpdesk and IT support, taking responsibility for your area(s) of technical expertise to ensure accurate and effective documentation. Requirements Bachelor's degree preferred, preferably in an IT or Systems Administration discipline from an accredited four-year college or university or equivalent experience. Minimum 2-year experience working as a support analyst or similar role. Minimum 2-years’ experience implementing enterprise applications, hardware, and projects (retail focus preferred) or equivalent. A+ certification or equivalent preferred Minimum 2-year experience supporting Apple iPad. In-depth knowledge MDM and Network monitoring systems Ability to clearly and positively communicate with vendors & business stakeholders. Extensive problem-solving ability & technical knowledge in retail technology Ability to multitask and balance several competing priorities. Ability to work some evenings, weekends, and holidays.

Posted 30+ days ago

IT Support Specialist-logo
IT Support Specialist
Paragon Cyber SolutionsBeaumont, TX
Paragon Cyber Solutions has an immediate opening for those ready for an exciting and dynamic career as a IT Support Specialist to support The Military Surface Deployment and Distribution Command (SDDC). As both the Army Service Component Command to US Transportation Command and a Major Subordinate Command to US Army Materiel Command, SDDC connects and synchronizes surface warfighting requirements through distribution network nodes to the point of need, responsively projecting power and delivering desired effects in support of combatant commands and the Total Joint Force. The command also partners with the commercial transportation industry as the coordinating link between DoD surface transportation requirements and the capability industry provides. Clearance DoD Secret Security Clearance Responsibilities Provide operationally, maintenance, imaging, and configuration to Personal Computers (PCs), Laptop computers, other hardware, WAN connections, Internet connectivity, maintenance of In-Transit Visibility (ITV) equipment, e-mail capability, or other voice and data communications, multimedia, and printer capability. Provides technical assistance as the IT Subject Matter Expertise (SME) on GATES Deployable Kits to approximately 65 SDDC local and remote users, including mission activities located at various locations specified by the Customer/COR.  Support GATES 27 Deployable Kits.  These GATES assets are staged for training or operational use. The GATES Deployable Kits are operational DGATES and Communication components, that when supplemented with unit Strategic Deployment Suite (SDS) equipment can supply an additional 27 fully mission capable GATES systems. When the SDS equipment is supplemented with a GATES Deployable Kit” it is identified as a Flyaway “System.  Requirements Minimum five years’ experience as IT Specialist (System/Network Administrator).  Value-added subject matter expertise in water port operations and systems such as GATES, ICODES, and TCAIMS. Bachelor’s Degree: Computer Information System or IT equivalent. Proficient working with Windows based computer systems and M/S Office tool suite. Preferred Skills Global Air Transportation Execution System (GATES) Air Carrier Analysis System (ACAS) Advanced Computer Flight Plan (ACFP) Consolidated Air Mobility Planning System (CAMPS) Dynamic Mission Replanning (DMR) Enterprise Information Management (EIM) Global Decision Support System (GDSS) Mobility Enterprise Information Services (MEIS) Mobility Air Forces Automated Flight Planning Service (MAFPS) United States Transportation Command Reference Data Management (TRDM) Benefits Health Care Plan (Medical, Dental & Vision). Retirement Plan (401K w/ employer matching). Paid Time Off & 11 Paid Holidays. Short and Long-Term Disability. Healthy Work-Life Balance. Training & Development. Why Work For Paragon Cyber Solutions? You want to make a difference. You want to be recognized by name versus being a number. You want to work with a company where you can grow and work in different areas to increase your knowledge/experience. You have an entrepreneurial spirit and need to live it. As a small business, each team member rolls up their sleeves and helps where needed (including our CEO). Our ideal candidate will be comfortable with multi-tasking and prefers working in a fast-paced, dynamic environment. You must be adaptable to the needs of a growing business. A Model of Excellence That’s our motto in all we do and what we seek in our team members. Are you a hardworking professional seeking a new opportunity that fosters growth? Look no further! We are an award-winning minority, woman, veteran-owned, 8(a), EDWOSB, VOSB, Tampa, FL-based small business. We pride ourselves on delivering high-quality solutions that help our clients protect the integrity of their business operations.

Posted 30+ days ago

Community Support Specialist-logo
Community Support Specialist
Leading By Example LLCAbingdon, MD
We are hiring for a full-time  Community Support Specialist  at Leading By Example LLC! ----- Leading By Example, LLC is not just any other mental health agency. We are the leaders in the next generation of mental health practice. Our mission; to improve the quality of life for children, adults, and families worldwide. We are a united team of hard working, supportive, genuine life long learners who practice in excellence and strive to help individuals make breakthroughs in achieving their mental health goals and leading healthier more balanced lives. By providing community services in Baltimore County, Baltimore City, and Harford County, Leading By Example offers a wide reach into many different settings in various neighborhoods and communities. The successful candidate will be driven by building relationships and connecting with others to produce healing and restoration. You are a tenacious and dedicated person who enjoys learning from others, helping people, and are a patient and concise communicator. ----- This is an hourly full-time position. The rate is $23/hour. This is a M-F schedule working 8 hours a day either 9:00am-5:00pm or 10:00am-6:00pm, and can be further discussed in the interview. The Community Support Specialist is responsible for facilitating targeted case management services for adults. The CSS will maintain a minimum caseload of 20 (no more than 40) TCM clients and will provide 1-5 service hours per client per month. CSS must provide a minimum of 70 billable services per month. CSS may potentially service PRP clients on an as needed basis to meet the caseload/service hour requirements. The CSS is required to participate in Clinical Supervision sessions once per month. Hiring Process Information: Please complete the online application in its entierty. Once the application is completed, your information will be sent directly to the HR department for immediate review. The HR department will reach out to you via email to schedule a 30 minute phone screening. If you are chosen to move forward, the HR department will schedule you a virtual interview with the program manager. Responsibilities Include: Direct Services: Provide each assigned client with their prescribed number of Targeted Case Management (TCM) Non Coc and Psychiatric Rehabilitation Program (PRP) service hours per month. Facilitate intakes and completes assessments to establish service goals and care plans (treatment plans). Provide support and referrals to community resources, including housing; link to entitlements/benefits, and behavioral and somatic health care providers; and assist in developing social support systems and monitoring of engagement of services. Implement interventions identified on behavior and/or rehabilitation plan. Model positive behaviors and character to clients and the community at all times. Adhere to the terms, rules, regulations, and policies of LBE. Assist with the development and implementation of individual and treatment plans. Review the treatment goals and interventions with the client and obtain required signatures each authorization period (bi-annually) at minimum. Provide emergency crisis intervention and conflict management to identified clients. Track, monitor, and document the client’s progress in achieving established goals and utilization of community resources. Also, utilize designated documentation tools. Ensure clients receive assistance and support with physical and somatic health management needs which includes understanding and managing medication. Educate and support clients and families in implementing effective behavioral intervention strategies at home and in the community. Develop and implement therapeutic recreation, cultural enrichment, and independent living skills activities. Facilitate family and community support. Complete progress notes and monthly summaries for TCM and PRP on a weekly and monthly basis. Complete critical incident/hospitalization reports and submit them to the supervisor within 48 hours. Submit all documentation as it pertains to progress notes, monthly summaries by specified deadline. Collaborate with therapists, PRP workers, case managers, rep payee, doctors, psychiatrist, DSS case manager, private landlords, realtors, property managers, HCAA, Harford County Health Department, United Way Homeless Services, etc. Assist clients with applying to SOAR SSI/SSDI on a bi-annual basis. Attend therapy appointments for intensive clients in crisis. Attend further training as required for LBE.. Participate in LBE supervision. Documentation: Complete intake packets for assigned clients. Complete care coordination notes for each visit with clients. Complete Biopsychosocial Assessments and treatment plans for clients when required. Complete critical incident/hospitalization reports and submit reports to your supervisor within 48 hours. Submit all documentation by specified deadlines and communicate any difficulties in doing so. Complete collaboration notes where appropriate Coordination: Collaborate with each client’s therapist on a monthly basis. Collaboration efforts may be face to face or by phone. Collaborate with each client’s various treatment providers on a regular basis. Supervision: Participate in supervision sessions with the TCM Manager once per month. Attend a general staff meeting on a monthly basis. Attend clinical training sessions when required. Position Requirements/Qualifications: Bachelor’s Degree in Mental Health field Required, and 1 year experience in Mental Health or Bachelor’s Degree in field other than Mental Health Required and 2 years experience in Mental Health. Reliable and current Auto Insurance (State minimum for Maryland). Valid Maryland Driver’s license Ability to pass a criminal background check. Great written and verbal communication skills Experience with EMR/EHR systems CPR/ First Aid Certification. Benefits (including but not limited to): Medical, Dental, and Vision insurance beginning on the 1st of the month following the 60th day of employment. FSA/HRA available. LBE pays for employee life insurance. New employees may utilize PTO days after their 90-day Introductory Period. The amount of PTO new employees are front-loaded at the beginning of each calendar year is based on the length of service determined by the Organization: After 1 year employees will receive 15 days of PTO, after 5 years you will receive 20 days of PTO, and after 10 years 25 days of PTO. Employees will receive time and a half for any agency-determined holidays that employees are scheduled to work, and employees birthday is considered a paid day off that does not affect your PTO balance. Employees will receive Sick and Safe Leave according to Maryland State Law. LBE offers contributions to a Simple IRA after one year of employment. LBE matches up to 3% of annual contributions. LBE offers an annual $300 training/education stipend. Requirements Requirements are listed in the Job Description.

Posted 30+ days ago

Sr. Tableau Application Support Analyst (Fremont, CA - Hybrid)-logo
Sr. Tableau Application Support Analyst (Fremont, CA - Hybrid)
Wipro TechnologiesFremont, CA
Location:  Fremont CA (Hybrid, 3x/week) *This position is remote and not eligible for relocation.  All positions must reside within the country listed within this job description.   Salary:  Up to $120,000 + 10% performance bonus (DOE & Geographic Location) A little bit about us: AVT, a Wipro Company is an early-stage, mission-driven venture revolutionizing the way companies view IT productivity. We help our customers scale with next-generation application services that accelerate user productivity through enhanced automation and a highly personalized user experience. Our goal is to be a trusted partner, collaborating with customers to design and implement user-centric, technology-enabled support solutions at scale. About the Role: Applied Value Technologies is seeking an Application Support Analyst to assist in the delivery of our mission- and business-critical application services with internal customers. Reporting into the Collaboration Applications Department, our goal is to deliver excellent technical support with outstanding customer service, satisfaction, and timeliness.  Candidates must be passionate about technology, live for amazing customer service, and thrive in a fast-paced environment. Our clients are Fortune 100 technology companies, providing platforms that help connect people around the world. They share a core value of scaling their businesses by putting people first, and our team is dedicated to advancing this mission by focusing on customer needs above all else.  About you:  ·       Advanced troubleshooting skills, domain expertise, infrastructure knowledge, and scripting abilities. ·       Ability to conduct root cause analysis, use data to identify issues, and apply critical thinking. ·       Understanding ITIL processes, managing incident lifecycles, ensuring SLA adherence, and focusing on improvements. ·       Commitment to user satisfaction, understanding business impact, and relating technical issues to business needs. ·       Strong communication skills, ability to act as a liaison, and effective stakeholder engagement. ·       Knowledge sharing, effective teamwork, and mentoring junior analysts to elevate team performance. ·       Ability to adjust to changing priorities and learn new technologies relevant to the role. ·       Adherence to best practices, process rigor, and maintaining high-quality documentation. ·       Full ownership of incidents, proactive prevention of issues, and dedication to complete resolution. Responsibilities: ·       Conduct thorough analyses to prevent issue recurrence and document findings for continuous improvement. ·       Lead the diagnosis and resolution of complex incidents to minimize business disruption. ·       Serve as a subject matter expert to assist in incident resolution and provide guidance to team members. ·       Implement automation to reduce manual efforts and streamline support processes. ·       Keep documentation updated for improved troubleshooting and facilitate knowledge transfer within the team. ·       Guide junior analysts, facilitate training sessions, and enhance overall team performance. ·       Coordinate updates with stakeholders and vendors for incident resolution and communicate effectively with business users.  ·       Resolve high-priority incidents, monitor application performance, conduct system health checks, and participate in incident reviews. ·       Provide user support, manage escalations, and continuously evaluate and improve support workflows. ·       Review performance metrics, track incident trends, and prepare reports on application health and RCA outcomes. ·       Ensure issues are resolved within the agreed service level agreements (SLAs). ·       Participate in regular team meetings and provide feedback on service improvements. ·       Suggest and implement process improvements to enhance efficiency and customer satisfaction. ·       Participate in ongoing training and professional development opportunities. Your Expertise:  ·       Bachelors in Information Technology, Computer Science or related field ·       6 - 8 years in IT or application support, with deep knowledge of business-critical applications ·       Relevant certifications such as ITIL, Tableau Certified Data Analyst, Tableau Desktop Certified Professional, Tableau Certified Consultant, etc. ·       Strong application support expertise, database knowledge, understanding of IT infrastructure. ·       Intermediate knowledge of SQL such as understanding join types, creating CTEs, and experience with 100+ line queries ·       Excellent Communication, Customer Service orientation, and collaboration abilities. ·       Experience with ITSM tools like ServiceNow, Jira, or Remedy. ·       Deep understanding of the domain, business processes, and the impact of application issues. ·       Strong troubleshooting, root cause analysis and proactive problem management skills. ·       Personal Attributes: Detail-Oriented, proactive, adaptable, with a focus on service excellence. ·       Excellent verbal and written communication skills. Ability to convey complex information clearly and concisely. ·       Experience operating with SLAs in a client-facing role in a production environment ·       Ability to work effectively as part of a team and collaborate with other departments. ·       Highly organized with the ability to manage multiple cases and tasks simultaneously. ·       Flexible to work on-call schedule on weekdays and occasionally on weekends. Nice to have:  ·       Experience with case management, automation, and service analytics within multiple collaboration applications. ·       Intermediate SQL skillset ·       Familiarity and hands-on experience with other collaboration applications support Applied Value is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information . Hiring is contingent on candidate verifying their eligibility to work in the Singapore and passing a complete background check.

Posted 30+ days ago

Mid-Level Application Support Developer-logo
Mid-Level Application Support Developer
DMV IT ServiceMossville, IL
Job Title:  Mid-Level Application Support Developer Location:  Mossville, IL   Employment Type:  Full-Time About Us:  DMV IT Service LLC is a trusted IT consulting firm, established in 2020. We specialize in optimizing IT infrastructure, providing expert guidance, and supporting workforce needs with top-tier staffing services. Our expertise spans system administration, cybersecurity, networking, and IT operations. We empower our clients to achieve their technology goals with a client-focused approach that includes online training and job placements, fostering long-term IT success. Job Purpose: We are seeking a skilled Development Support Engineer to support the development, testing, and enhancement of embedded software systems. This role is responsible for data implementation, system calibration, and the creation of service simulation tools. Additionally, the engineer will contribute to process documentation and tooling to optimize system stability and efficiency. Requirements Key Responsibilities: Develop and implement data for software releases, including calibration and service procedures. Create and maintain service tool simulation applications (e.g., training simulators). Collaborate with application engineers, team leads, and customers to troubleshoot and correct data issues. Apply engineering controls to ensure data integrity and resolve discrepancies. Author and maintain detailed documentation of workgroup processes. Build and enhance internal tools and utilities to support process efficiency. Maintain and update systems (e.g., OIP Information Services) as needed. Required Skills & Experience: Strong proficiency with Microsoft Access , particularly using the Query Designer . Solid understanding of SQL for data handling and manipulation. Experience with at least one high-level programming language (e.g., C#, C++, VB.Net, Java, Rust ). Skilled in Microsoft Excel , including the use of macros and complex formulas for data automation. Bachelor’s degree in Computer Science , Software Engineering , or a related discipline. 5–7 years of experience in software engineering roles. Preferred Skills & Experience: Experience working in embedded software environments . Familiarity with software release processes in a professional setting.

Posted 1 week ago

Direct Support Professional Overnight Shift-logo
Direct Support Professional Overnight Shift
Grace Community Care and Homes Inc.Toms River, NJ
Grace Community Care and Homes Inc. is seeking dedicated and compassionate individuals to join our team as Direct Support Professionals for overnight shifts. In this critical role, you will provide essential support to individuals with varying degrees of disabilities, assisting them in daily activities and ensuring their overall well-being during the night. As a vital member of our health care team, your contributions will help promote dignity, respect, and quality of life for our clients. At Grace Community Care and Homes Inc., we value your commitment and dedication to supporting our clients during nighttime hours, and we offer a rewarding work environment where you can make a significant difference in the lives of those we serve. If you are passionate about helping others and want to make a positive impact in the health care field, we encourage you to apply today! Must have experience working with clients with Developmental Disabilities. Must have Driver's License and reliable transportation. CPR Training and Certification in Last 2 Years Must have Access to Wi-Fi/internet/Tablet or Computer for communication and resource access. Proficient in note-writing and time recording. Team player mentality, professionalism, and punctuality. Qualifications: Must have Access to Wi-Fi/internet/Tablet or Computer for communication and resource access. Proficient in note-writing and time recording. Team player mentality, professionalism, and punctuality. Ability to pass Employment and Background checks. Responsibilities Provide personal care assistance, including bathing, grooming, and dressing. Administer medication as prescribed and monitor for any side effects or reactions. Assist clients with meal preparation and support them during meal times. Implement individualized care plans as outlined by supervisors and health care professionals. Engage clients in recreational and social activities to promote mental and emotional well-being. Monitor and document clients' physical, mental, and emotional status during shifts. Ensure a safe and clean living environment by performing light housekeeping and laundry duties. Requirements High school diploma or equivalent; certification in Direct Support Professional training preferred. Previous experience in health care, caregiving, or a related field is a plus. Strong communication skills and the ability to interact effectively with clients, families, and team members. Compassion and a genuine desire to help individuals with disabilities live fulfilling lives. Ability to work independently and make informed decisions in emergency situations. Flexibility to work overnight shifts, including weekends and holidays as needed. Physical ability to assist clients with mobility and personal care tasks. Non-group home role. This is a 1:1 shift. Please reply with shift availability. Job Types: Full-time, Part-time, Contract Pay: From $19.00 per hour Expected hours: No more than 30 per week Benefits: 401(k) Paid time off Schedule: Overnight shift Experience: 1:1 DSP: 1 year (Required) Work Location: In person Hit " Apply Now " where you'll head to our Applicant Portal and begin telling us about yourself and uploading your credentials.

Posted 30+ days ago

Customer Support Associate - Work from Home - Houston, TX-logo
Customer Support Associate - Work from Home - Houston, TX
Anomaly SquaredHouston, TX
Anomaly Squared is growing again and if you’re looking to join a fun, laid back environment that provides opportunities for personal and professional growth, please consider applying. A² is an innovative customer contact center that offers a launching point for all employees to advance on their career path. Position Description: We are seeking At-Home Contact Center Specialists available to work Full-time or Part-time . You would be responsible for qualifying callers for programs, products or services that our clients offer through outbound and inbound calls, including but not limited to, Appointment Scheduling, Insurance Lead Qualification, Patient Recruitment, and Medical Appointment Setting. We work with some of the best and most recognized companies in their industries, so professionalism and excellent communication skills are a must! Wage: $10.00 per hour ($7.25 per hour during training) Requirements High School Diploma or GED is required Great Verbal and Written Communication Skills Working Knowledge of Windows Based Operating Systems including Google Chrome Can Demonstrate Product Knowledge once Nesting Period is Complete Ability to Adapt in a Fast-Changing Environment Own a computer at home (CANNOT be a Chromebook, Notebook, or MacBook) that meets these minimum workstation requirements.  Processor:   Intel Core i5 2.1GHz  or better or  AMD equivalent (Ryzen 5 or better), Operating System:  Windows  10  (32-bit / 64-bit) or higher,  RAM:  8GB or more. Webcam High speed internet access with  download speed of at least 100 and upload speed of at least 10 . Must have a desk/workstation in a quiet workspace Must be able to attend a full 2-week  MANDATORY  virtual training Monday-Friday 9am-5pm EST (8am-4pm CST). Benefits Employment BENEFITS: Remote work. Remote training. For Full-time employees ONLY : Medical, Dental, Vision, STD, LTD, Life and AD&D after 90-day probationary period if elected. 401(k) after 90-day probationary period if elected. PTO after 6 months of employment. NOTE: We are accepting online applications only. Unfortunately, there is no time available to handle additional phone call inquiries for the limited number of spaces we have open. Anomaly Squared is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Posted 30+ days ago

Client Experience Support Specialist-logo
Client Experience Support Specialist
Guidant FinancialNorfolk, VA
Join Our Team! This is a fully remote opportunity with Guidant Financial, available in select states across the US: AZ, FL, GA, ID, KS, LA, MI, MN, NC, NE, TX, UT, VA, MO. Compensation: $20 per hour, equivalent to an annual salary of $41,600. Are you passionate about providing exceptional support to clients and helping small businesses grow? At Guidant Financial, we believe in empowering entrepreneurs and our team members alike! We've already helped launch over 20,000 businesses and created nearly 100,000 jobs by delivering innovative funding solutions. Now, we want you to be part of this exciting journey! Our Core Values **Adaptability**: Welcome change and help others grow along the way. **Connection**: Build relationships, lift others up, and grow together. **Excellence**: Step outside your comfort zone to make improvements and satisfy your curiosity. Your Role as a Client Experience Support Specialist The Client Experience Support Specialist plays a vital role in supporting small business owners with the administration of their 401(k) plans. This dynamic position involves answering questions, guiding clients through the electronic signing of annual 5500 filings, and keeping them informed about any outstanding documents. You will engage in high-volume client communication via calls and emails, and will collaborate effectively with your team members in the 401(k) Administration Services department to deliver exceptional service. What You’ll Do Engage with clients by handling their inquiries promptly and effectively within scheduled timelines. Build a solid foundation in 401(k) Plans and familiarize yourself with the 5500-filing process. Consistently meet department Service Level Agreements (SLAs) for live calls, voicemails, email interactions, and Net Promoter Scores (NPS). Guide clients through various processes and systems to ensure they successfully complete their annual filings. Maintain and update client records in our customer relationship management system. Accurately upload investment management statements to the appropriate accounts. Swiftly assess accounts for any pending documentation and communicate the necessary information to clients. Conduct proactive reminder calls to clients about returning required information, completing their annual reports, and addressing any outstanding amendments. Engage in ongoing training and development with the goal of becoming a subject matter expert on 401(k) plans. Provide exceptional support to clients across a variety of scenarios, demonstrating a genuine passion for delivering an outstanding client experience. Additional Responsibilities Utilize E-Signature software to deliver documents to clients Assist Account Specialists with their queues when necessary Play a key role in team and departmental initiatives Execute additional tasks as needed Requirements Traits Growth Mindset : Eager to learn and continuously improve. Adaptability : Comfortable with ambiguity and able to handle stressful situations calmly. Client Relationship Skills : Skilled at de-escalating situations and making clients feel valued. Proactive Communication : Willing to address issues directly and promptly. Resilience : Ready to tackle challenges head-on, even in less structured environments. Quick Learner : Capable of hitting the ground running, learning quickly, and figuring out answers independently. Skills and competencies 1-2 years of experience in customer service or client support roles. Robust verbal and written communication skills. Proficient in using CRM software and Microsoft Office Suite. Ability to handle multiple tasks and manage time effectively. Great attention to detail and problem-solving abilities. Experience in the finance industry is a plus. Work From Home Requirements A designated workspace to work from (home office). High-speed internet connection. Get ready to make a difference in the lives of small business owners while enjoying a fulfilling career at Guidant Financial! Benefits Our People are Key to Success: Work with a team of smart, creative, fun and highly motivated people When You Grow, We Grow: Continue to learn with ongoing training, career pathing, and supportive leaders. For the last four years, Guidant has promoted more than 30% of our organization into new and exciting roles!    Wellness: Top benefits and perks including comprehensive health coverage (with free premium option), competitive salary, paid parental leave and a generous 401k match. Be able to disconnect with Paid Time Off of 3 weeks and 11 Paid Holidays. Flexible Work Arrangements: Work from the enjoyment of your home office. We work with entrepreneurs every day; we want you to have autonomy within your work structure with company provided equipment. Awesome Culture:  Be part of Guidant’s award-winning culture and have the experience to connect through coffee with senior leaders or hit a home run being part of our company sporting events. Empowering Equity and Inclusion: Be part of an inclusive work environment that gives employees a voice to speak up, be heard, and supported.   This is a fully and permanently remote work from home opportunity with a growing and stable company available in select states across the US: AZ, FL, GA, ID, KS, LA, MI, MN, NC, NE, TX, UT, VA, MO Compensation: $20 per hour, equivalent to an annual salary of $41,600.  

Posted 2 days ago

United Cerebral Palsy of RI-Adult Program as a Direct Support Professional-logo
United Cerebral Palsy of RI-Adult Program as a Direct Support Professional
We Make RI PartnersJohnston, RI
Job description The mission of United Cerebral Palsy of Rhode Island (UCPRI) is to advance the independence, productivity, and full citizenship of people with cerebral palsy and other disabilities. We do this through nurturing relationships, connecting with communities, and enhancing growth. We have a wonderful opportunity for part-time work at our Johnston and Cranston locations! UCPRI is seeking compassionate and dependable individuals to join our Adult Program as a Direct Support Professional; Direct Support Professional responsibilities include, but are not limited to: Assist clients with their activities of daily living including, but not limited to, personal hygiene, medication administration, housekeeping, and preparing/serving meals Develop and assist with relationships within the community to establish social connections, community connections, and relationships Ensure that the clients are receiving proper care by adhering to their individual plan of care Assist with general health Maintain a safe environment Assist in developing and carrying out goals Provide transportation as necessary Follow UCPRI policies and procedures Maintain certifications and trainings Complete mandatory paperwork as required Direct Support Professional requirements: Must be 18 years or older High School Diploma/GED Valid driver's license with an acceptable record Reliable transportation and proof of vehicle insurance Must pass background check Ability to communicate, read, write, and understand the English language. All Direct Support Professionals will receive comprehensive training, including UCPRI medical policies/procedures and CPR/First Aid. If you are dedicated to making a positive impact on the lives of others, we encourage you to apply for this rewarding position! Join our team of dedicated professionals and help us provide exceptional care to those in need. Note: This job description is intended to provide a general overview of the position and does not include every task or responsibility that may be required. Job Type: Part-time Pay: From $20.00 per hour Benefits: Mileage reimbursement Paid sick time Paid training Referral program Retirement plan Schedule: 4 hour shift Day shift Evening shift Every weekend Holidays Monday to Friday Morning shift Night shift Overnight shift Work Location: In person

Posted 30+ days ago

SaaS Customer Support Lead (Remote)-logo
SaaS Customer Support Lead (Remote)
Bond-Pro IncTampa, FL
Who is Bond-Pro: Bond-Pro is a 25+ year old software company and the leader in providing enterprise software to insurance companies to manage their specialty line of Surety Bonds.    This position is open only to candidates residing in Florida, Georgia, Indiana, Ohio, Pennsylvania and Texas. Relocation support is not available.   This is a 100% remote position.   The Role: This role will lead a small team of technical support analysts who are responsible for level two and level three external client support.  Our technical support team provides support for OUR software products which are licensed to insurance carriers and insurance agencies.    This role provides: Day to day organization to the support team efforts Support to clients directly – this is not just a management role Seasoned customer handling when dealing with pressure situations or complex client concerns Leadership by example – always leaning in The successful candidate will have the following attributes: A quick learner – needed to learn our software and industry  Highly personable – strong EQ and sense of humor – able to reach a wide range of people  Uncommon sense  Strong work ethic that inspires others  Appreciative of a good team environment  Likes a small but driven company environment  Experience and Background we are Seeking: We are seeking individuals with strong analytical and customer service skills who have experience working as a software vendor resolving a wide variety of customer issues.  The successful candidate will have experience with complex ERPs (SAP, Oracle, etc.) supporting customers in both web-based and client server environments.   Property and casualty insurance industry experience is preferred, but financial services or banking industry experience is acceptable.   Requirements: 10+ years of experience in software technical support/client success positions.  5+ years of experience in SaaS vendor support, as opposed to internal customer support.  Recent experience supporting customers in client server environments, not just web-based environments. This is a crucial requirement.  Excellent communications and customer service skills.  Property & Casualty Insurance industry experience (preferred)  Benefits: Medical insurance   Dental insurance   Vision insurance   401(k) matching    Flexible Paid Time Off   About Bond-Pro: Bond-Pro's fully integrated enterprise software suites enable Surety professionals with a full underwriting suite to evaluate and manage accounts as well as the tools to streamline and automate the entire life cycle of Surety Bonds.    Founded in 1991 and headquartered in Tampa, Florida, Bond-Pro is the leading software automation tool for Surety professionals. Our focus is developing state-of-the-art technology solutions to help surety carriers and agencies grow premiums, while reducing risks and operating costs. With 10 major releases and over 250,000 development hours, we dedicate 76% of our operating costs to the further enhancement of our products.    Bond-Pro is the most widely used surety automation software deployed by hundreds of agencies and dozens of national surety carriers. Bond-Pro leverages more than 20 years of customer feedback in developing surety software that provides the most feature rich functionality in the marketplace.    Learn more about us at www.bond-pro.com  

Posted 1 week ago

Warehouse Support - Bangor-logo
Warehouse Support - Bangor
Quirk Auto Group MaineBangor, ME
Quirk Auto Group is currently hiring for a Warehouse Support position at our Bangor Parts Warehouse . Duties will include, but are not limited to: Loading & Unloading Vehicles Picking Parts For Customer Orders Restocking Inventory Perpetual Inventories Maintaining Cleanliness Of Work Environment We are looking for an individual who is self motivated, dependable and works well with a team. Must have the ability to lift 40 lbs. Forklift experience is desirable but not mandatory. Come Work For Quirk!  At Quirk Auto Group you will find excellent income potential, paid time off, training, 401(k) program, health, dental, life and disability insurance as well as fantastic advancement opportunities. Job Type: Full-time Benefits: 401(k) Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off Schedule: Monday to Friday License/Certification: Driver's License (Required)

Posted 30+ days ago

Atec, Inc. logo
Support Engineer
Atec, Inc.Carlsbad, NM
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Job Description

SUMMARY
Assist Support Engineers with research of electrical, electronic, and mechanical design and obsolescence
problems of existing company products and build-to-print jobs.

ESSENTIAL DUTIES/RESPONSIBILITIES
Review existing drawings and or indented Bills of Material BOM(s) to reflect design updates from
engineering.
Effectively utilize Enterprise Resource Planning (ERP) software to create purchase requisitions and order
parts and track progress of production parts.
Assist in coordination with field support requirements.
Must possess the ability to follow written and oral instructions and to accept constructive criticism.
Travel to assist Atec companies field installations and preventative maintenance schedules.
Maintain customer relationships during ongoing installation efforts.
Perform other related duties, as assigned, for the purpose of ensuring an efficient and effective work
environment.
Ensure activities are conducted in accordance with Atec International Standards Organization
(AS9100/ISO) policies and correct and report any deviations to appropriate area manager/supervisor.

SUPERVISORY RESPONSIBILITIES
N/A

AS9100/ISO SPECIFIC DUTIES
Be familiar with and understand Atec Quality Policy and company objectives.
Understand required AS9100/ISO specific Procedures and Work Instructions.
Complete all records required by Procedures and Work Instructions.
Participate in Atec Continuous Improvement activities as appropriate.
Participate in AS9100/ISO training as required.
Cooperate with Auditors.
Report any deviations to appropriate area manager/supervisor.

EDUCATION AND/OR EXPERIENCE
Four-year Bachelor of Science Electrical Engineering Technology degree (BSEET) or mechanical
(BSMEET) preferred; or two (2) to four (4) years' experience with applicable Engineering Applications; or
a combination of education and experience.
Computer literate in Microsoft Word, Excel, and Computer Assisted Drawing (CAD) or Auto CAD LITE.
Experience and familiarity with MIL-SPECS and DOD-STD-100 a plus.

CERTIFICATES, LICENSES, REGISTRATIONS
Valid New Mexico driver's license required.

PHYSICAL DEMANDS
Employee is frequently required to stand, walk, sit., use hands to handle equipment, reach with hands and
arms, climb, balance, stoop, kneel, must be able to lift and/or move up to 50 pounds.
Employee is required to frequently use mechanical and electric tools such as saws, grinders, and wrenches.

WORK ENVIRONMENT
Employee is frequently exposed to moving mechanical parts, and occasionally to high precarious places
and outside weather conditions.
Noise level varies depending on where employee is performing the job.
Extended work hours and/or travel may occasionally be required

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

If you need a reasonable accommodation, please call 281-276-2643