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Job Title: Technical Support Specialist. Job Location: U.S. Geological Survey (USGS) Earth Resources Observation and Science (EROS) Center 47914 252nd St Sioux Falls, SD 57198 Job type: Full Time. Requirements: Minimum 1-3 years of proven experience in a technical support Background Investigation Clearance: Ability to successfully pass a background investigation. Mandatory Security Training Completion: Successfully completed the necessary training Statement of Responsibility (SOR) Acknowledgment: Willingness and ability to sign a Statement of Responsibility confirming adherence to applicable Rules of Behavior and other Information Security policies. Clearance for Unsupervised System Access: Must qualify for and maintain clearance for unsupervised access to USGS systems. This includes, but is not limited to, basic network, internet, or email access, as well as access for IT Support services, custom application development/maintenance, and IT system management/oversight (both on-site and off-site). Duties: Provide Tier 1 & 2 Help Desk Support: Serve as the primary point of contact for federal employees and contractors, resolving a wide range of technical issues related to desktop equipment, software (Windows, Mac, Linux), and peripherals. Troubleshoot & Resolve IT Problems: Diagnose and fix hardware, software, network, and system performance issues, escalating complex problems to appropriate specialists when necessary. Install & Configure Systems : Perform setup, installation, and configuration of new computers, servers, workstations, and software applications. Manage User Accounts & Access: Assist with user account setup, administration, and access control for various IT systems. Maintain IT Infrastructure: Provide support for the maintenance of operating systems, common-use software, and peripheral devices. Conduct Data Backups: Perform and maintain required file backups to ensure data integrity and prevent loss. Monitor System Performance: Assist in monitoring the health and performance of computer systems and networks, addressing minor issues proactively. Document Procedures: Maintain clear and accurate documentation of IT procedures, troubleshooting steps, and operational logs. Support Training Activities: Coordinate or assist in providing technical instruction and support for both EROS-developed and vendor-supplied software systems. Ensure IT Security Compliance : Implement and adhere to all identified DOI/USGS system management and security settings on microcomputer equipment and systems. Powered by JazzHR

Job Title: Desktop Support Specialist (Onsite) Location: Raleigh, NC Duration: 12+ Months Job Description: The Client is seeking an Expert Specialist resource for an engagement to work with the Client Services Team. The Client Services uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Responsibilities: Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success. Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Communicates status of progress to the customer. Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installs and images new computers and loads appropriate software for customers. Deploys new business applications as needed. Installs local and network printers and other peripherals and configuration of same. Responsible for user data and migration of profiles as computers are replaced. Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success. Works with Data Center Operations with user file server data storage, network reservations, data restores, various account creations and modifications (AD, email, NCID, CITRIX, etc.). Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications. Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions. Skills:   Skill Required/Desired Amount of Experience Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Required 7 Years Installing and imaging new computers and loading of appropriate software for customers. Required 7 Years Installing local and network printers and other peripherals and configuration of same. Required 7 Years Migrating data and user profiles. Required 7 Years Documenting Process and procedures related to technical field support activities. Required 7 Years Demonstrates knowledge and a working experience with ServiceNow call tracking system. Required 7 Years   Powered by JazzHR

We are hiring a Customer Support Advisor to join our remote team. If you enjoy helping people, solving problems, and building relationships, this opportunity offers flexibility, professional development, and performance-based income. As a commission-only role, your success is directly tied to your ability to deliver excellent service and convert customer interactions into meaningful results. Key Responsibilities: Respond promptly to customer inquiries via phone, chat, and email Understand customer needs and recommend suitable service options Resolve concerns with empathy and professionalism Keep detailed logs of interactions and outcomes in CRM systems Meet performance goals tied to customer satisfaction and conversions   What You Bring to the Table: Clear and effective communication skills A passion for helping people and solving issues Ability to multitask in a virtual environment Previous experience in customer support, call centers, or service industries preferred Self-discipline and motivation to work independently   Perks of the Position: Commission-based structure with unlimited earning potential Remote work—manage your schedule and work from anywhere Training, tools, and support provided Growth opportunities based on performance   This role is ideal for individuals who enjoy customer-facing work, are driven by results, and are looking to build a career from home with the freedom to grow on their own terms. Powered by JazzHR

The Direct Support Professional works with children and adolescents in a residential treatment setting and is responsible for ensuring that those portions of the treatment plan, which deal with day-to-day and independent living skills, are implemented. Acting as a positive role model and providing therapeutic parenting, the Direct Support Professional is charged with the fundamental responsibility of the client's health and safety. KEY ESSENTIAL FUNCTIONS: Responsible for day-by-day care of the children in the program including supervision of personal hygiene, social guidance, use of leisure time, and food planning and preparation. Develop, supervise and run activity sessions Accompany clients on trips and outings and supervise activities May be called upon to work one on one with a client who is displaying significant stress or assist with management issues as they relate to clients. If required, perform therapeutic restraint should a child be out of control. All employees are required to attend appropriate restraint training prior to performing such a restraint Drive the child to medical, social or other necessary appointments or assist in returning clients to the campus who are AWOL Shares their experience and observation of the children under care with the treatment team and immediately brings to the attention of the supervisor any unusual issues May be required to cook/prepare meals for residents within their division Other assigned duties as assigned CORE COMPETENCIES: Willingness to work with children/adolescents living with the impact of trauma and experience mental health challenges Compassion and respect for vulnerable individuals Patience and understanding for the sometimes slow process of stabilization and recovery Excellent youth engagement skills Strong verbal and written communication skills Attention to detail EDUCATIONAL / TRAINING REQUIREMENTS: High School diploma or Equivalency is required. Driver’s License required to meet all insurance requirements. PAY: $18.45 per hour EBA’s mission is to support families and strengthen communities through the high-quality implementation of evidence-based programs (EBPs). As a ‘production company’, we focus on the implementation issues back stage so that EBPs and community-based providers can be the ‘stars’ on stage. Over the past 15 years, EBA has served multiple states and counties in the areas of juvenile justice, child welfare, and behavioral health. EBA offers a team of professionals with backgrounds in social services, juvenile justice, evidence-based programs, information technology and human resources. EBA’s interdisciplinary team brings a combined total of more than 150 years of experience in clinical services and program management related to community-based and evidence-based programs. How to become a superhero therapist Job flier.pdf (hubspot.net) MST Therapist white paper Therapist Blog Post white paper[9258].pdf (hubspot.net) #mst #mstjobs #therapy #therapist #clinician #clinicaltherapist #socialservices #therapistJobs #familytherapist #marriageandfamilytherapist #lpc-a #lpca #lcsw #lpc #lmsw #lmft #lmhc #qmhp #socialwork #socialworker #mentalhealthjobs #juvenile #juvenilejustice #counseling #familycounseling #familytherapy #familycoach #familycounselor #parentingcoach #joinus #careeropportunities #careerdevelopment #careeropportunity #careergoals #jobsearch #jobhunt #community #family #childtherapist #court #familytherapy #evidencebased #cbt #dbt #cbttherapy #dbttherapy #mstjobs #mastersdegree #bachelorsdegree #multisystemictherapy #ebp #ebm #evidencebasedpractice #evidencebasedmodel #masterlevel #counselor #coach #kids #children #juvenile #family #familyfirst #fft #functionalfamilytherapy #nowhiring #hiringnow #jobs #clinicaljobs #communitybasedjob #counselingjob #socialworkerjob #clinicalsupervisor #supervisor #hiring #nowhiring #hiringnow Powered by JazzHR

About Us: YE California a subsidiary of Globe Life is dedicated to delivering top-notch solutions to our clients. We are seeking a motivated and results-driven Customer Service And Sales Support Representative  to join our team by working at home and expanding our customer base. Job Responsibilities: Engage with potential clients through virtual meetings, emails, and calls. Identify customer needs and provide tailored sales solutions. Build and maintain strong client relationships to ensure long-term partnerships. Meet or exceed monthly sales targets and KPIs. Collaborate with the sales and marketing teams to optimize sales strategies. Accurately maintain CRM records and follow up with leads. Stay up to date with product knowledge and industry trends. Qualifications: Proven experience in sales, customer service, or a related field. Strong communication and negotiation skills. Self-motivated and goal-oriented with the ability to work independently. Comfortable with virtual communication tools (Zoom, Slack, CRM software, etc.). Ability to adapt to a fast-paced, target-driven environment. A positive attitude and a passion for sales. What We Offer: Competitive commission structure, bonuses and retirement package. Flexible work hours with a fully remote setup. Opportunities for career growth and development. Training and support to help you succeed. A dynamic and collaborative team environment. Powered by JazzHR

Corthell Transportation is looking for a Administrative Support Assistant to join our team in our Rock Springs office. This person will work to support the daily operations of the office.  The ideal candidate is a high-energy individual with excellent organizational skills, a strong attention to detail and the ability to communicate effectively in both written and verbal communications. Responsibilities: Field inbound communications - Answer phone calls/general email inquiries and route to the appropriate internal parties as needed. Organize internal resources - Build out and maintain processes to keep files and office supplies organized and easily accessible. Create Bill of Ladings, coordinate permit orders, track permit orders, load costing, tracking pilot cars and pilot car invoicing.  Familiarity with expense reports, load costing, general book keeping practices and data entry will be key in this roll.  Be able to work with a dynamic office staff, taking direction from multiple sources and prioitizing workload.  Facilitate executive-level operations - Book travel, submit expense reports and send communications for high-level staff as needed.  Requirements: High school diploma 1-2 years experience as an, dispatcher, secretary or receptionist preferred Strong organizational, communication, and time-management skills Proven ability to work in a fast-paced environment  Positive, high-energy attitude Resourcefulness, creativity, and problem-solving skill set Familiarity with office equipment (i.e. printers, fax machines, projectors) Proficiency in Microsoft Office (especially MS Excel and PowerPoint) About Corthell Transportation: Corthell Transportation is a midsize over the road heavy haul trucking company dedicated to moving our freight safely and efficiently across the continental United States. Corthell Transportation benefits include 2 weeks of paid time off. Salary range is $18.00-$20.00 per hour and is dependent on experience Powered by JazzHR

East Bay Innovations Supported Living Services (SLS) Community Living Assistant (CLA) Direct Support Professional - Weekend Work (Part-Time)   About Our Organization: Established in 1994, East Bay Innovations (EBI) is a nonprofit human services organization that supports people with developmental disabilities, such as intellectual disabilities, autism, and cerebral palsy. Our person-centered services support people to live in their own homes, make choices about how they live, work in jobs of their choosing, and enjoy being part of their communities. We seek to further the human rights and empowerment of people with disabilities, and hire people who care about social justice and want to make a difference in the lives of others. EBI has been named a winner of San Francisco Chronicle’s Top Workplaces Award for 2023, 2024, and 2025! What does a Community Living Assistant do? You would provide 1:1 support to adults with developmental disabilities in their home and in their community! East Bay Innovations supports clients throughout Alameda County. We provide support to a diverse age range of adults with various support needs. Your goal would be to provide respectful, personal, and motivating services that enable our clients to participate in all aspects of their community, and lead meaningful lives centered around independence and empowerment.  Compensation: $21.05 per hour Education: High School diploma or equivalent. Schedule:   If you're a student, or someone seeking part-time work or non-traditional hours, this may be the perfect fit for you. This position starts at part-time with opportunities to grow to full-time. We support clients throughout Alameda County.  Locations: Tri-Valley - Dublin, Livermore, and Pleasanton. Open shifts are on Thursdays, Fridays, Saturdays. 9:00AM-3:00PM (6 hours), 3:00PM-9:00PM (6 hours). What does your typical day supporting one of your amazing clients look like? You would be providing emotional support and companionship Getting exercise and walking around the neighborhood Doing arts and craft projects Joining Zoom events Connecting with friends and loved ones virtually Meal planning and cooking meals Light cleaning around their homes Personal and intimate care (toileting) Wheelchair lifts and transfers Grocery shopping and other errands  Using delivery or pick up services We know COVID is still a real thing in our world. Our program has made some changes and modifications during the Shelter In Place. We are starting to slowly go back out in the community. Benefits: Medical coverage for those working 30 hours a week or more, with two different providers for you to choose from. Dental and vision coverage for both full-time and part-time staff. Flexible Spending Account & Dependent Care FSA, Commuter, and Parking pre-tax benefits. Voluntary Life, AD&D, Accident, Critical Illness, Hospital Indemnity, and Pet Insurance. Employee Assistance Program (EAP) that include free mental health counseling sessions for you and members of your household. 403(b) retirement plan so you can invest in your future. Education Assistance Fund, providing reimbursement for tuition, fees, and supplies for education and self-enrichment courses. Membership in the Service Employees International Union (SEIU) Local 1021. Many opportunities for training so you can feel confident in the work you do and prepare for future career opportunities. Paid sick leave for all employees, and paid vacation for full-time employees Paid holidays for all Federal holidays. Mileage reimbursement for on-the-job driving at $0.70 per mile. EBI offers Additional Language Stipends for staff based on language fluency assessment and client/department/agency needs. September is DSP Month, our special time to celebrate and thank our amazing staff! EBI hosts a fun-filled get-together with games, laughter, and plenty of opportunities to connect. The Public Service Loan Forgiveness program is a federal program that forgives student loan debt for nonprofit employees after 120 qualifying payments. Employees who work at least 30 hours per week for a governmental, 501(c)(3) nonprofit, or other qualifying nonprofit organization may apply to have the balance of their student loans forgiven (tax free) after making 120 monthly payments.   East Bay Innovations is an equal opportunity employer. We will consider all applicants without regard to race, color, religion, national origin, ancestry, sex, gender, gender identity, physical or mental disability, medical condition, genetic information, marital status, age, sexual orientation, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. Powered by JazzHR

Join our team and be part of something truly transformational! We are different. Under the name of CareGard Warranty Services, Automotive Financial Group (AFG) was founded in 1994. Within the past 30 years AFG has become a leader in vehicle service contracts and protection products. Through partnerships with car dealerships, finance companies, and automotive manufacturers (OEM), CareGard has redefined the standards of service in the automotive industry. Driven by a profound mission to enhance the automotive landscape, CareGard has tirelessly worked towards nurturing talent and fostering a culture rooted in values of trust and reliability. Today, it stands as a titan among extended warranty providers, celebrated for its exceptional Google ratings and unwavering commitment to excellence. Excellence is in our DNA. At CareGard, we are always looking for the best talent on the planet.   Our people have an ownership mentality in everything we do.  We exude initiative, accountability, and an unyielding pursuit of excellence. Our culture is built on integrity, innovation, and passion. Together, these values create an atmosphere that allows us to surpass customer expectations and cultivate deep-seated relationships built on trust. As we chart our course through new and existing growth opportunities, we invite those who dare to dream, who are dedicated to becoming the finest versions of themselves, and who approach challenges with a visionary problem-solving mindset to grow with us. Once in a Lifetime Opportunity. We are growing every day.  Right now, we are looking for the perfect Processor I, Product Support,  to add to our incredible team. In some ways, we are looking for a needle in a haystack.  A difference-maker.  The Processor I, Product Support is passionate and embodies unwavering reliability and exceptional communication skills. They enjoy working in a team and supporting multiple stakeholders across the business. This individual enjoys solving puzzles and has a keen eye for detail. They transform complex challenges into clear solutions and explore all avenues to ensure nothing is overlooked in their pursuit of clarity and resolution.  Lastly, we are looking for a person who is interested in being a part of something bigger than themselves.  Someone who is more interested in joining a family, not finding another job.   What’s next? Are you the needle in the haystack we are looking for?  If so, reach out immediately so we can call off our extensive search.  Responsibilities: Data entry of contracts in multiple aftermarket automotive programs Provide timely cancellation quotes for all programs Maintain record-keeping for contract cancellations Answering multi-line incoming calls Working with sales to ensure accuracy and timely customer service Learning third-party websites for pulling necessary data and running proper reports Preparing and mailing letters to customers regarding status Podium Review Requirements – one per month Other duties as assigned. Minimum Qualifications: Be able to utilize third-party websites for pulling necessary data and running proper reports Have a bachelor’s degree (Preferred, but not required) Bilingual – Spanish/English (Preferred, but not required) Be able to report to the office Monday-Friday 8 am-5 pm (Grapevine) Benefits offered: Professional Development Health/Dental/Vision insurance Company provided Life Insurance & Short-Term Disability Nine Paid Holidays Weekends off Paid Time off Employee Engagement & Birthday Celebrations Hourly rate: $14.50- $19.00 depending on qualifications   Powered by JazzHR

Job Title:  Community Support Associate   Qualifications :  Must be 18 years old or older, have a high school diploma, a general equivalency diploma (GED), or qualifying documentation from a comparable educational entity.  Must have (1) year of full-time experience working with individuals who receive treatment for a mental health disorder, or co-occurring disorder defined as substance use disorder, intellectual disability, or a physical health disorder or condition.   Must successfully complete within six (6) months of hire a DBHDID approved training program. Must complete and maintain documentation of a minimum of (6) six hours of training or continuing education yearly in the areas of principles of recovery and resilience, principles of psychiatric rehabilitation, effective listening and communication skills, diagnosis and medication management, management of mental health disorders or co-occurring disorders and crisis coping skills.  Submit to and pass a criminal background check and a drug screening test. Hours :  Monday through Friday 8:00 a.m. through 4:30 p.m.  Other times may be required with the job or adjusted by your supervisor. This position works as part of a multidisciplinary team and reports to the Team Leader and/or Program Director. Summary of Job Duties :  Work as part of a multidisciplinary team to provide activities necessary to allow individuals with mental illness or co-occurring mental illness and substance abuse disorders to live with maximum independence in the community through utilization of skills training as identified in the individual’s plan of care. Essential Duties and Responsibilities : Use a variety of psychiatric rehabilitation techniques to assist individuals develop skills in: Improve daily living skills ( hygiene, meal preparation, medication adherence) Self-monitoring of symptoms, side effects, and medication adherence Emotional regulation skills Crisis coping skills Developing and enhancing interpersonal skills Assistance in accessing and utilizing community resources Non-clinical but therapeutic behavioral intervention, support and skills training Can include teaching and modeling such skills as the following: Routine household care and maintenance Activities of daily living, including personal hygiene, shopping, money management, medication management, socialization, relationship building, participation in community activities and goal attainment. Required Job Skills: Oral and Written Communication Skills Interpersonal skills Ability to exercise good judgment, tact, diplomacy and compassion when problem solving, handling conflict or in a crisis situation Ability to complete record keeping in a timely fashion Ability to get along with diverse personalities and maintain effective working relationships Ability to work well with people of all races, backgrounds and needs Knowledgeable of Behavioral Health concepts and how to incorporate concepts into practical application including Recovery Concepts for persons with severe mental  illnesses or co-occurring mental illness and substance use disorders Additional Responsibilities : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable the individual with disabilities to perform the essential functions Physically able to reach, push, pull, stoop, bend, stand, walk and lift up to 20 pounds Possess a valid Driver’s License, maintain a safe driving record, and maintain the required minimum vehicle insurance amount for the State of Kentucky, if required for job performance Work Environment : The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations must be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee, out of necessity, may have to work in outside weather conditions, may be off-site from normal office location or placed at a Residential Program. The noise level in the work environment is mild to moderate. Environmental Data and Job Hazards : Hours of work are structured 7.5 or 8.0 hour blocks of time but may be subject to irregular and/or flexible hours based on needs or demands Position may require duties to include routine or reasonable anticipated tasks or procedures where there is a degree of actual or potential exposure to blood or other infectious materials All staff are required to participate in yearly trainings regarding infection control and safety in the environment including hazardous waste and blood borne pathogens All new staff must attend training regarding handling physical, verbal threats, acts of violence or other escalating and potentially dangerous situations including when police need to be summoned. All staff must be certified in Cardiopulmonary Resuscitation within one month of employment and maintain the certification. Required Job Performance : Provide an average of 50% direct billable time per month as established by the Agency. Successful Performance Evaluation rating of 3 or above. (See attached Performance Outcome Evaluation).  A Performance Improvement Plan will be initiated on all scores below a 3 rating.  An employee will be terminated if the Performance Improvement Plan is viewed as unsuccessful after 2 attempts. Powered by JazzHR

Overview Ansible Government Solutions, LLC (Ansible) is currently recruiting Medical Support Assistants (MSA) to support the Golden Outpatient Clinic located at 1020 Johnson Rd., Golden, CO 80401. Working hours are Mon-Fri, 8:00am-4:30pm. Weekend coverage may be required on a rotational basis. If you accept employment with Ansible, you must also acknowledge that any assigned schedule is subject to change at the direction of either Ansible or its customers. Position Pays : $22.29 - $27.22/hr Ansible Government Solutions, LLC (Ansible) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of national security, health care, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers’ success as if it is their own. Responsibilities Schedule, cancel, and re-schedule patient appointments and/or consults; enter no-show information; prepare for clinic visits; and monitor appointments and consults. Provide general reception support in the Release of Information (ROI) offices at various medical centers. Scan insurance cards, protect secure information, and complete all insurance buffer (ICB) encounters required by ICB. Scanning of records and documents into an Electronic Medical Record (EMR) to support HIM functions at medical centers. Make outgoing and receive incoming phone calls. Review requests for reimbursement of travel costs and reconcile claims/vouchers for payments using electronic systems. Review ambulance claims for eligibility and payment. Assist in arranging transportation for eligible patients and work with clinical teams to request appropriate mode of transportation. Qualifications Citizen of the United States of America. Ability to speak clearly, hear and write English. Utilize computer programs appropriately, usually involving spreadsheets, word processing, etc.; log in; type 50 wpm with minimum errors. Have a High School education or GED equivalent  Familiarity with medical terminology, hospital terminology and/or clinics. Technically proficient in the skills necessary to fulfill the government's requirements; will be provided training by the SFVAHS on appointment management, VA policy and procedures. Minimum six (6) months of customer service experience  Ability to pass a required level of security clearance (NACI-level background check). No sponsorship available  All candidates must be able to: Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift Lift up to 50 lbs from floor to waist Lift up to 20 lbs Carry up to 40 lbs a reasonable distance Push/pull with 30 lbs of force All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Powered by JazzHR

Summary: The Customer Support Specialist supports our airline partner onsite at their office location. In this role, the Customer Support Specialist processes hotel and ground transportation reservations, cultivates successful relationships with our airline partner, and maintains a strong focus on providing professional, courteous and friendly service to our valued customers.    Position Type and Expected Hours of Work This is a full-time, position with evening shift needed (approx 12:00pm - 6:00pm or 2:00pm - Midnight).   Flexible schedule necessary - including holiday and weekends may be required. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Total customer service to include but not limited to the following: Serve as API’s on-site liaison with the airline partner, providing support, guidance and training. Process client requests received from the airline through the API Operations system. Assess all customer needs. All responses must be prompt, well-informed, accurate and professionally executed. Follow-up on all client requests and transactions. All tasks must be fully executed and client satisfaction is critical. Alert supervisor on all items of critical nature that require management involvement to solve and/or avoid potential challenges that may impact either the client or API adversely. Negotiate with vendors (Hotels, Ground Transportation, others) to achieve the best outcome for the client and API. Resolve client disagreements in a calm and professional manner. Research and present solutions to satisfy client needs based on facts. Effectively use all available tools and methodology i.e. phone, email, fax and Reservation Systems (ACES, Hotel Express, IHRS) to track and provide solutions to client needs, requests and overall expectations. Adapt to irregular operations (IROPS) to accommodate needs arising from the changing dynamics of airline schedules and unforeseen situations. This includes and is not limited to extended work schedules and serving “On Call” when needed outside of regular working hours. Learn and maintain knowledge of API’s call center work methodology and reservation systems to best serve API’s clients in the most efficient and professional manner. Achieve a passing score on initial API Operations Agent Training. Maintain currency through annual recurrent training classes. Passing score required to certify completion. Competencies Knowledge of airline crew scheduling is a strong plus. Prior experience with GDS systems, hotel reservation systems, airline reservation systems and/or related functions preferred but not required. Excellent Interpersonal skills. Able to work in a fast paced environment. Great telephone etiquette. Excellent writing skills. Excellent computer skills. Ability to multi task and prioritize. Detail oriented with great organizational skills. Flexible work schedule including availability to work weekends and holidays. Able to work overtime if needed. Second language a plus. Position Type and Expected Hours of Work This is a full-time, position with evening shift needed (approx 12:00pm - 6:00pm or 2:00pm - Midnight). Flexible schedule necessary - including holiday and weekends may be required. Compensation This is a non-exempt, hourly position. The rate of this position is $20 per hour. Required Experience Ability to positively present API in customer facing situations. Customer service background is a plus. Airline/Hotel/Travel experience is a plus. Who We Are API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API’s proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you! Other Duties Duties, responsibilities and activities may change at any time according to business needs. The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO). Work Environment This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms. AAP/EEO Statement Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. Powered by JazzHR

Acclaim Technical Services, founded in 2000, is a leading language, operations, and technology services company supporting a wide range of U.S. Federal agencies. We are an Employee Stock Ownership Plan (ESOP) company, which is uncommon within our business sector. We see this as a significant strength, and it shows: ATS is consistently ranked as a top workplace among DC area firms and continues to grow. We are actively hiring a Systems Integrator  to join our Mission Technology and Solutions Division working in Northern Virginia. You will be responsible for addressing, supporting and implementing Customer directed duties, tasks and objectives specific to unique Customer projects and programs. RESPONSIBILITIES Manages day-to-day operations system resolutions by monitoring system, performance, configuration, maintenance, and performance. Installs network rebuilds to existing servers of system resources by monitoring system performance, configuration, maintenance, and repair. Applies system firmware and update security and other patches. Develops new system implementation plans. Performs system troubleshooting and works with outside vendors and other supplier personnel to effect resolution of issues. Establishes guidelines for installing/management of standalone workstations. Develops and implements infrastructure maintenance strategies. Develops procedures for system back-up. Works closely with development team to deploy network software and improve existing system. REQUIRED EDUCATION & EXPERIENCE Active TS/SCI clearances with polygraph, recent BI and polygraph within the last five years or ability to successfully complete required security processing. Bachelor’ degree in computer science, software engineering, IT (or related major), or documented work experience. 5+ years of relevant experience in the areas of computer science, engineering, information technology, or information systems. Extensive hands-on experience with computers and network security concepts, controls and implementations. Extensive knowledge of hands-on experience with building, maintaining – Windows, Server, Microsoft Virtualization Technologies. Experience with managing engineering projects (i.e., design, build, deploy). Knowledge and hands-on experience with scripting languages such as, Bash, Powershell, Python, etc. Knowledge and hands-on experience implementing secure best practices within platforms and networks such as, Securing Virtual Machines, Hypervisions, Virtual Dekstop, Virtual Networks, etc. Knowledge and hands-on experience with Microsoft Azure. Knowledge and hands-on experience with basic networking and VPN technologies. Practical experience in Linux administration, architecture, networking and optimization. Strong analytical and problem-solving skills, demonstrated ability to analyze complex situations, determining course of action, and acting promptly and effectively when problems arise. Equal Employment Opportunity / Affirmative Action ATS is committed to a program of equal employment opportunity without regard to race, color, ethnicity, national origin, ancestry, citizenship, sex, pregnancy, marital status, sexual orientation, age, religion/creed, hairstyles and hair textures, handicap/disability, genetic information/history, military/veteran status, or any other characteristic or condition protected by applicable law. We support the employment and advancement in employment of individuals with disabilities and of protected veterans, and we treat qualified individuals without discrimination on the basis of their physical or mental disability or veteran status. Powered by JazzHR

Spade is looking for a customer service specialist. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. Daily activities include Inbound and outbound calling, setting appointments, performing presentations to members of unions that request our benefits, basic computer knowledge, completing the necessary paperwork, quality control, and leadership development. What we offer Weekly advances and bonuses ($55K first year average income) Long-term career progression Flexible work hours Remote work from home option Residual Income Full health benefits Hands-on 1-on-1 training All-expenses-paid yearly office trips to exciting and exotic locations (2016 Puerto Rico, 2017 Cancun, 2018 Disney, 2019 Vegas, 2020 Bar Mar Bahamas) Full Benefits Minimum qualifications Strong communication skills Time management skills 18+ years of age Must pass a background check High school diploma (higher education preferred but not required) Customer service and/or retail experience preferred but not required In the interest of community wellness, our company has adjusted our business operations. As such, all interviews will be conducted via Video Conferencing. Powered by JazzHR

💼 Client Support Specialist – Remote | No Experience Needed | Training Provided 📍 Work From Home | 🙌 Background Friendly | 🎓 No Degree Required 🔎 About the Role We’re looking for friendly, coachable, and motivated individuals to join our team as Client Support Specialists . In this role, you’ll help individuals and families learn how to protect their future through financial tools like life insurance, retirement planning, mortgage protection, college savings, and more. This is an entry-level, remote opportunity. If you’re passionate about helping others, open to learning, and ready to grow—we’ll provide all the training and mentorship you need to succeed. 💼 Key Responsibilities Guide clients through simple steps to understand and protect their financial future. Answer basic questions and connect clients with licensed financial professionals. Learn and share information about life insurance, retirement, legacy planning, and more. Follow up with clients, book appointments, and maintain strong communication. Attend virtual team training and development meetings. ✅ What You Need A strong desire to help people and make a difference. Reliable internet and ability to work from home. Willingness to learn and complete state licensing (we help you with this!). A friendly, professional attitude. No degree or prior experience required. Background-friendly opportunity (we believe in second chances). 💸 Compensation 100% commission-based with weekly pay and bonuses . Earning potential: $50,000–$150,000+ annually (based on performance). Advancement and leadership opportunities available. 🌟 Why Join Us? 100% remote – work from anywhere. Make a real impact helping families plan for their future. Flexible schedule – full-time or part-time. Comprehensive training and ongoing mentorship. Supportive, positive team culture. 🚀 Ready to Apply? No experience? No problem. Just bring the right attitude—we’ll help with the rest. Apply today to schedule a quick virtual overview and see if it’s a fit! Powered by JazzHR

Artificial Intelligence support to Modeling and Simulation Life Cycle - NATO    Location: Norfolk, Virginia  Type: Contract, Hybrid, On-Site    Role Overview:  NATO’s Modelling, Simulation, and Learning Technologies (MSLT) Branch, in Norfolk, Virginia is seeking a skilled Artificial Intelligence (AI) support to Modeling and Simulation (M&S) Life Cycle (LC) to support secure, reliable, and scalable development in defense contexts for a four month period of performance . This role focuses on developing a conceptual description and design to the overall approach to M&S LC automation. As an AI M&S LC support, you’ll help demonstrate current limits of automation of M&S LC to provide future NATO AI driven M&S standards.   Key Responsibilities  Problem Definition & Requirements Analysis: Identify objectives; define key requirements, constraints, and stakeholders; and establish measures to the problem  Development: Develop representation of system or problem; identify key entities and processes; and define assumptions and scope.   Design:  translate model into design; use appropriate modeling techniques; and define parameters, algorithms and data structures.  Implementation:  develop model(s) using programing languages; integrate data sources and methods; optimize performance and scalability  Verification & Validation (V&V): verify model(s) are built correctly and validate model(s) accurately represent the real-world system.   Experimentation:  Develop scenario that reflects operating environment; design experiment to cover problem statement, conduct simulation runs; interpret results, identify areas for improvement.  Collaboration with Cross-Functional Teams: Work closely with NATO’s developers and IT teams to integrate secure coding practices and support the continuous improvement of security protocols.  Documentation & Compliance: Maintain comprehensive documentation of measures and configurations, ensuring compliance with NATO requirements.  Qualifications  Master’s Degree in M&S, alternatively, can demonstrate 5 years professional experience in M&S domain.  Minimum of 2 years of experience with military M&S domain.   Minimum of 3 years of experience with analytical M&S within the last 5 years.  Minimum of 2 years of experience in applied AI.  Standout Qualifications  NATO clearance preferred, not required  Why Join Us?  This role provides a unique opportunity to work on unique projects that directly contribute to NATO’s operational readiness and international security. As part of the MSLT team, you will be part of an innovative team pushing the boundaries of defense technology. IDW offers competitive compensation, professional growth opportunities, and a dynamic, mission-driven environment.  Apply today to be part of NATO’s AI support to M&S LC!  Powered by JazzHR

Company Overview Four Corners is a leading, Chicago-based hospitality group that owns and operates unique establishments, each thoughtfully created to offer an exceptional social experience, creative menus, and superior service. We started with a neighborhood bar in 2001 and have since grown to 10+ venues across Chicago and are now growing nationally.  We are excited to announce that Federales, our open-air tequila and taco concept, is coming to Nashville in early 2025! Guests can look forward to fan-favorite tacos like Steak, Beer-Battered Cod, and Pork & Pineapple, alongside specialty dishes such as Smoked Brisket Nachos and Crispy Brussels Sprouts- all served with our signature house-made tortillas. By day, it's a laid -back spot to enjoy great food and drinks, while at night, it transforms to a fiesta vibe with an authentic drink menu featuring house-made margaritas.  Opening March 2025 Pay Rate: $8-$12/ Hour + Tips Benefits & Perks Authentic, inclusive, fun company culture  50% discount on food + beverage at all 4C locations  Competitive pay  401K + company match  Development opportunities – 4C is growing!  Medical & supplemental insurance  Employee events and volunteer opportunities   And more! Job Summary Barback/support staff position for a talented and dynamic individual, excited to grow in the service industry.  Responsibilities and Duties Support servers and bartenders Run food to tables and bar Cleaning and re-setting tables Communicate effectively with customers Work under the guidance of our FOH managers  Qualifications and Skills Minimum of 1-year experience in the hospitality industry Required certification(s): Food Handler, Basset  Ability to work collaboratively in a fast-paced work environment Good judgment skills and adaptive attitude Four Corners is an Equal Opportunity Employer. Powered by JazzHR

We are a charity liaison looking for a customer service oriented customer support assistants to manage charity fundraising campaigns throughout the area. This includes driving donations on behalf of the local well known charity and creating overall awareness and exposure for the charity, as the face of the charity.  The Customer Support  Associate  will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best Customer Support  Associates  and Managers are genuinely excited to help the community, have a philanthropic heart, and love people.  The Charity Customer Support Associate is outgoing, engaging, patient, empathetic, and passionately communicative while still having an achievement orientated mindset regarding their career and client growth.   The target is to ensure excellent service standards, respond efficiently to  customer  inquiries and maintain high  customer  satisfaction. Responsibilities Identify and assess charities needs to achieve satisfaction Generate donations Build sustainable relationships and trust with the community and customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team targets and donation quotas Handle community/customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers on behalf of the charity Skills Proven customer support, sales or fundraising experience or experience as a client service representative Experience in a sorority or other philanthropic avenues Track record of over-achieving quota Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multitask, prioritize, and manage time effectively Powered by JazzHR

We’re looking for a detail-oriented, service-minded IT Technical Support Specialist, Level I to join our dynamic IT team. In this frontline role, you’ll be the first point of contact for staff IT needs, handling support requests across email, Teams, tickets, and in-person. You'll diagnose and resolve everyday technical issues, contribute to documentation and knowledge bases, conduct IT orientations, and support company webinars and meetings. You'll also engage in ongoing training and project work to help keep our systems and users operating at their best. This position is 5 days/week in Naperville with the opportunity to move to hybrid after 90 days. This is a hourly, non-exempt position with a range of $23.00 - $25.00/hourly.  We determine starting pay based on a thorough evaluation of job-related factors, including geographic location, market conditions, relevant experience, training, and education. This process ensures a fair and competitive salary that aligns with both the company and the candidate’s qualifications.    What you’ll do: Provide frontline IT support via email, Teams, tickets, and in-person Troubleshoot password resets, account lockouts, software issues, and connectivity problems Accurately document all support interactions and troubleshooting steps Support a mixed Windows and macOS environment Prioritize tickets based on urgency and impact; research and log solutions Set up and moderate webinars, company meetings, and conferences Conduct IT orientations for new hires, covering systems, policies, and security Maintain and contribute to internal and user-facing knowledge base articles Record time spent on support tasks, tickets, and walk-ups Serve as backup in setting up new user workstations for onboarding Lead or contribute to projects such as knowledge base expansion, user training documentation, and IT process improvement Maintain a helpful and approachable attitude and build collaborative relationships Must love books! What you bring: Minimum 1 year of experience in a 300+ user Active Directory environment with Office 365 Strong technical knowledge of Windows and macOS hardware and software Excellent communication, organization, planning, and documentation skills Ability to work independently and collaboratively across departments Familiarity with asset management and tracking tools is a plus Certifications such as A+, Network+, Security+, ITIL, ASCP, or Microsoft are a plus Physical requirements:    Must be able to bend, twist and lift 25lbs Why Sourcebooks?  At Sourcebooks, books change lives is more than just our mission. It’s the reason we do what we do every day. Just ask the 500 million+ readers we've reached so far. We put authors at the heart of everything we do, blending creativity with deep insights and data to break new ground. Our innovative approach has earned us recognition as Newsweek’s #2 Most Loved Workplace, a Best Workplace by Inc., and an innovation leader by Fast Company twice. Publishers Weekly named us “by far the most successful self-made publisher operating in the 21st century,” and in 2025 we received the Book Industry Study Group’s highest honor for “redefining what it means to be a book publisher in the 21st century.” Ready to Apply: Please submit your resume, salary requirements and a cover letter detailing your relevant experience and interest in this role. Applications without a cover letter will not be considered. Show us your passion and creativity — we’re looking for someone who’s as enthusiastic about this opportunity as we are! Full-time employees are eligible for our comprehensive benefits program. Our range of benefits include, but are not limited to, Medical/Prescription drug insurance, Dental, Vision, Health Care, Dependent Care, Flexible Spending Account, Health Savings Account, 401(k), Short and Long-Term Disability Insurance, Life/AD&D Insurance, and generous paid time off. Sourcebooks values the array of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status. Powered by JazzHR

Corthell Transportation is looking for a Administrative Support Assistant to join our team in our Rock Springs office. This person will work to support the daily operations of the office.  The ideal candidate is a high-energy individual with excellent organizational skills, a strong attention to detail and the ability to communicate effectively in both written and verbal communications. Responsibilities: Field inbound communications - Answer phone calls/general email inquiries and route to the appropriate internal parties as needed. Organize internal resources - Build out and maintain processes to keep files and office supplies organized and easily accessible. Create Bill of Ladings, coordinate permit orders, track permit orders, load costing, tracking pilot cars and pilot car invoicing.  Familiarity with expense reports, load costing, general book keeping practices and data entry will be key in this roll.  Be able to work with a dynamic office staff, taking direction from multiple sources and prioitizing workload.  Facilitate executive-level operations - Book travel, submit expense reports and send communications for high-level staff as needed.  Requirements: High school diploma 1-2 years experience as an, dispatcher, secretary or receptionist preferred Strong organizational, communication, and time-management skills Proven ability to work in a fast-paced environment  Positive, high-energy attitude Resourcefulness, creativity, and problem-solving skill set Familiarity with office equipment (i.e. printers, fax machines, projectors) Proficiency in Microsoft Office (especially MS Excel and PowerPoint) About Corthell Transportation: Corthell Transportation is a midsize over the road heavy haul trucking company dedicated to moving our freight safely and efficiently across the continental United States. Corthell Transportation benefits include 2 weeks of paid time off. Salary range is $18.00-$20.00 per hour and is dependent on experience Powered by JazzHR