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Saint Luke's Health System Kansas CityKansas City, MO
Job Description Do you have a passion for healthcare and a heart of service? Look no further than Saint Luke's! FT Day; Monday through Friday, 7:30 a.m. to 4:00 p.m. Some experience preferred Collects patient samples using best practices for phlebotomy. Documents receipt of patient samples in Lab Information System (LIS) and prepares them for analysis. Collects patient specimens in accordance with laboratory's policy, procedures and regulatory standards. Correlates patient samples to provider laboratory test orders in the LIS/EMR. Performs and reports Point of Care laboratory testing as required. Uses education and experience to identify and resolve patient circumstances that might interfere with accurate sample collection. Communicates effectively with nursing and unit staff to relay information concerning patient collections. Why St. Luke's: We believe in creating a collaborative environment, while looking for innovative ways to improve. We offer competitive salaries and benefits packages to all eligible employees: Medical health plans Continuing Education Assistance and Tuition reimbursement Leave of Absence, PTO, Extended Sick Leave, and various Welfare plans Retirement contributions Employee Assistance Program Job Requirements Applicable Experience: Less than 1 year Job Details Full Time Day (United States of America) The best place to get care. The best place to give care. Saint Luke's 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke's means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter. Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.

Posted 2 weeks ago

Support Lead Part Time-logo
Five Below, Inc.Detroit, MI
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! RESPONSIBILITIES Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience. Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service. Assists with the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues. Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation. Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance. Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service. Partners with the entire store leadership team in merchandising procedures and World Recovery. Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. QUALIFICATIONS High School Graduate or equivalent College experience preferred Minimum 1 years of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure ESSENTIAL JOB FUNCTIONS Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required) Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $12.98 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted 1 week ago

Bob's Squad Sales Support Associate-logo
Bob's Discount FurnitureDedham, MA
Job Title Bob's Squad Support Associate Job Overview Join Bob's Discount Furniture as a Bob's Squad Support Associate and be a key part of delivering exceptional support throughout the customer journey. In this omnichannel role, you'll assist guests in person, over the phone, and across digital platforms to ensure a smooth and satisfying shopping experience. Whether you're helping with orders, managing calls, or supporting store teams, you'll use technology and service skills to represent Bob's with integrity, enthusiasm, and care. This is a full-time, in-store position with required flexibility to work nights, weekends, and holidays. What You'll Bring to Bob's At Bob's Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by customer focus, communication, tech-savviness, and the ability to support multiple functions in a dynamic retail environment. If you're a team player who loves solving problems and connecting with people, this is the opportunity for you! Key Skills for Success To excel in this role, you will need to demonstrate strengths in the following skill areas: Core Competencies & Expertise Guest communication and empathy Omnichannel customer support (in-store, phone, digital) Order entry and accuracy using support systems Cash handling and payment processing Multitasking and follow-through Problem-solving and root cause analysis Positive mindset and professionalism Technology adaptability and system usage Preferred Competencies & Skills Experience in retail, call centers, or customer service Sales or CRM system familiarity Experience supporting store operations or fulfillment Who We Are At Bob's, we have fun, we love what we do, and we're growing fast! As one of the leading omni-channel furniture retailers in the country with over 200 stores, we're committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive. How We Will Support Your Success We know you have many choices when it comes to your career. At Bob's, we invest in your growth, well-being, and career advancement. Benefits & Perks National Medical, Dental, and Vision Insurance Paid Vacation, Sick Days, Holidays, and your Birthday 401(k) Profit Sharing Plan with a generous company match Pet Insurance and employer-paid Life Insurance Legal & Financial Planning assistance and wellness resources Tuition Reimbursement and employee scholarships Ongoing training and career development through Workday Learning Employee Discount on Day 1, plus merchant partner savings Our Culture & Core Values At Bob's, we believe in fostering a positive, inclusive, and skill-driven work environment. Our core values-Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun-guide everything we do. We're not just a workplace; we're a team that supports and celebrates each other! Minimum Qualifications Must be at least 18 years old to be considered for employment with Bob's Ability to work flexible retail hours including weekends and holidays Strong verbal communication, judgment, and customer service skills Basic computer proficiency and willingness to learn new technologies Physical Demands Ability to stand and walk on showroom floor Ability to sit and perform computer-based work at a desk Ability to speak clearly on phone and use standard office equipment Diversity is a Core Value at Bob's At Bob's Discount Furniture, we want you to feel at home. Whether you're shopping with us or a part of the Bob's team, we want you to know that you are valued, appreciated, and free to be who you are. We are committed to creating a place as diverse as the communities we serve. It is policy of Bob's Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact talentacquistionteam@mybobs.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Posted 1 week ago

Field Support Specialist - California Remote-logo
Goodman ManufacturingCarmichael, CA
This is a HVAC Specialist role, not IT. HVAC installation, repair, and/or service experience REQUIRED. Daikin Comfort Technologies Manufacturing, L.P. is seeking a skilled individual in California for our traveling Field Support Specialist remote position. As a Field Support Specialist, you will be responsible for traveling throughout the West Coast - primarily California, providing installations, installation and technical service assistance, equipment commissioning, controls commissioning, and occasional warranty support for Daikin HVAC product line (FIT/S-Series/Side Discharge/RA_QA). Responsible for conducting direct, on-site, technical training including installation, commissioning, service, and maintenance of Daikin HVAC product line. This is a HVAC Specialist role, not IT. HVAC installation experience REQUIRED. May include: Provide direct oversight of Daikin HVAC product line installations to ensure successful operation. Review Manual J and D reports to ensure Daikin HVAC product line installation success. May provide technical support via phone, XOi, and email to support Daikin's HVAC product line product line (external field). Resolve conflicts involving Daikin HVAC product line equipment; design, installation, or product resolution (external field). Provides on-site technical support, as required. Completes Field Service reports with pertinent data. Advises on the set up of control systems and the commissioning of products including refrigerant charging, addressing, operational data, and field settings. Provide information and conduct training sessions pertaining to proper installation techniques, equipment commissioning, controls commissioning and troubleshooting of Daikin's HVAC indoor units, outdoor units, controls and accessories for key Distributors, Daikin Comfort Pro's, Amana/Goodman Premium Dealers. Collect and analyze system operation data from Daikin systems via Daikin's proprietary tools and provide possible solutions to customers. Conducts Daikin HVAC product line training and tutorials, as required. Provides instructions to customers regarding operation and care of unit, equipment operation and controls setup and scheduling. Substantial travel within assigned region. May install, service, and/or support Daikin HVAC product installations. Knowledge & Skills: Ability to apply knowledge of refrigeration, air flow, and air conditioning theory and structural layout. Excellent communication skills and interpersonal skills to interact effectively with diverse client groups. Self-starter with the ability to work both independently and within a team. Ability to effectively communicate ideas and properly describe problems and solutions. Demonstrated technical skills to explain product functionality to customers. Well-developed planning, organization, analytical, and decision-making skills. Proficient computer skills, such as Excel and PowerPoint. Ability to produce clear, timely and concise documentation and have well-developed problem-solving skills. Experience: 10+ years installation and technical service experience within the HVAC industry required. Education/Certifications: Associates degree highly preferred. HVAC certification preferred. State Contractors License preferred and/or willingness to obtain. Universal Refrigerant Handling Certification required. Valid Driver's license required. Salary Range $92,430.00 - $116,050.00 Physical Requirements/Work Environment: Must be able to perform essential responsibilities with or without reasonable accommodations. Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Posted 30+ days ago

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Carrier CorporationNew York, NY
Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier. This position is for a senior professional with deep knowledge and highly developed technical expertise in Product and Technical HVAC Service who troubleshoots customer issues and provides critical training to our largest strategic account customers. Position will provide over the phone and on-site technical support for high profile strategic account customers to ensure timely resolution of complex issues. Position coordinates with local labor provider to implement proposed fixes from investigation and diagnosis of issue. This position is open to remote work within the USA. With candidate's location close to major airport. General Responsibilities Contributes as the technical post-sale subject matter expert for multiple HVAC products and services Resolves issues surrounding installation, usage, and training on products Maintain and assess warranty and non-warranty related issues Coordinates with customer service and sales team to identify customer support and service needs. Conducts training sessions, product demonstrations and develop criteria for evaluating effectiveness of training activities Obtains information from customer and technical organizations, engineering, software, and product requirements to prepare training projects for customers and team members. Ensure implementation of training program. Traveling up to 25% in the USA. Required Qualifications High school diploma or GED. 5+ years in light commercial/commercial HVAC service experience. Ability to travel 25% domestically. Valid Driver's License. Preferred Qualifications Strong interpersonal, analytical and communication skills. Ability to diagnose and resolve the customer complaint to ensure maximum equipment up-time. Sense of urgency, self-initiative, commitment, and sense of ownership is a must. Strong ability to work cross-functionally with both internal and external contacts. Highly organized with strong attention to detail, while also able to manage multiple priorities. Ability to work under pressure and handle complex customer technical issues. Must be a highly motivated individual. Capable of making decisions to resolve problems immediately. Knowledge of Microsoft Office and SalesForce.com a plus. Experience with defining, capturing, and improving key metrics. RSRCAR #LI-Remote Pay Range: $77,500.00-$135,250.00 Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice

Posted 4 weeks ago

I
Independent Case ManagementMagnolia, AR
Mon-Thur 3p-5p Magnolia, AR Primary Duties and Responsibilities Providing quality care, direction, guidance, and help to customers with daily activities, such as bathing and bathroom functions, feeding, planning menus, dressing, grooming, taking medication and/or administering treatments, and housework. Help customers make and keep appointments, provide or arrange transportation to run errands and serve as a companion Help customer achieve agreed-upon goals to improve quality of life and integration into the community Provide written daily updates of each shift's activities using an online platform Observe the customer's condition and monitor the surroundings to ensure customer safety and success. This includes monitoring of equipment and materials Perform other duties as assigned Key Competencies Quality decision making Effective communication Superior problem solving Interpersonal effectiveness Receptive to feedback Positive work ethic Instills trust Administrative effectiveness General Requirements for All ICM Employees Understands and endorses ICM's mission and vision Follows all ICM policies, procedures and Standard Operating Procedures (SOPs) and asks for clarification and explanation when needed Understands and complies with all HIPAA regulations Maintains a clean and orderly work environment Must have a high school diploma or equivalent (some positions require additional education) Maintains prompt and regular attendance

Posted 1 week ago

Direct Support Professional - Longfield (Thurs, Fri, Sat: 7Am-7Pm)-logo
ChimesNewark, DE
Join Chimes - and go further to help others go far! Chimes is a not-for-profit organization that assists people with intellectual and behavioral challenges to achieve their fullest potential. Our vast array of services - educational, employment, vocational, residential, habilitative and behavioral health - are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve - those who receive and those who reap the benefits of our innovative, responsive solutions. Set Pay Rate: $18.00 per hour Core Responsibilities (Applicable to All DSP Roles) Provide direct support and supervision to individuals to ensure safety, engagement, and well-being. Assist individuals with personal care tasks, including hygiene, dressing, mobility, and meal preparation. Implement and follow individualized care plans, supporting each person's goals and skill development. Administer medications accurately and in compliance with agency policies and regulations. Ensure a safe, clean, and organized environment, adhering to health and safety protocols. Utilize approved behavior intervention techniques to assist individuals in emotional and behavioral regulation. Maintain accurate documentation of daily activities, progress, incidents, and other required reports. Foster community integration by facilitating participation in activities, events, and social interactions. Maintain open communication with supervisors, team members, and external service providers. Attend required training, staff meetings, and professional development sessions to stay informed and compliant with agency expectations. Work a flexible schedule, including evenings, weekends, and holidays, as needed. Treat all individuals with dignity, respect, and kindness. Role-Specific Responsibilities Day Program DSP Engage individuals in structured activities that promote learning, socialization, and skill development. Monitor and support individuals throughout the day, ensuring active participation in program activities. Transport individuals to and from program activities and community outings. Collaborate with the day program team to enhance service delivery and improve outcomes. Residential DSP Support individuals in maintaining independent living skills, such as housekeeping, budgeting, and cooking. Assist with grocery shopping, meal planning, and meal preparation based on dietary needs and preferences. Monitor and report any health concerns, ensuring medical appointments are scheduled and attended. Serve as a liaison between individuals, their families, and healthcare providers to ensure continuity of care. Floater DSP Adapt to different home and program environments, providing coverage as needed. Be flexible and responsive to staffing needs, traveling between various locations as assigned. Ensure consistency in care and documentation across different program sites. Remain awake and alert during overnight shifts, conducting scheduled safety checks. Requirements Education: High school diploma or equivalent required; additional coursework or certifications in human services preferred. Certifications: Must obtain and maintain active certifications in: Certified Medication Technician (CMT) CPR/First Aid Mandt (or other crisis intervention training) Experience: Prior experience working with individuals with disabilities is preferred but not required; a strong commitment to person-centered support is essential. Skills: Strong communication, problem-solving, and interpersonal skills. Ability to follow detailed care plans and work both independently and as part of a team. Physical Requirements: Must be able to lift, push, or pull at least 50 pounds to assist individuals with mobility and daily tasks. Other: A valid driver's license and an acceptable driving record as determined by agency policies. Additional Information DSPs are required to participate in ongoing training, professional development, and staff meetings to enhance their skills and knowledge. This role requires patience, empathy, and the ability to support individuals with kindness, dignity, and respect. Work schedules may vary and can include evenings, weekends, and holidays to meet program needs. What's in it for you? Total Rewards Competitive Pay Medical, Dental, and Vision Insurance Tuition Reimbursement options Flexible Spending Accounts (Health, Dependent, and Transportation) Life Insurance Disability Insurance Paid Time Off 403(b) with Employer Match Employee Recognition Programs Employee Referral Bonus opportunities Discounts through "Tickets at Work" And More! Want to learn more? To learn more about Chimes, and how you can achieve personal and professional growth within a purpose-driven organization, visit us at: https://chimes.org/Careers .

Posted 1 week ago

Associate Manufacturing Support Technician- Subassembly 12 Hour Days-logo
IntegerSalem, VA
By living according to a common set of values, we create a culture that unifies, embraces the uniqueness we all bring to the company, and positions Integer for long-term success. At Integer, our values are embedded in everything we do. Customer We focus on our customers' success Innovation We create better solutions Collaboration We create success together Inclusion We always interact with others respectfully Candor We are open and honest with one another Integrity We do the right things and do things right Ready to Jump-Start Your Manufacturing Career? Start with Integer! At Integer, we're more than just a workplace - we're a launchpad for your future. Make a difference in someone's future. Inclusion and integrity form the foundation of a positive working environment. We achieve our goals through collaboration and candor, as we deliver innovation to our customers/patients. Here's what makes us stand out: Day-One Benefits- Your coverage starts the moment you do. Comprehensive Health Plans- Including medical, dental, HSA or FSA options, short- and long-term disability, accident coverage, and wellness programs. 401(k) with Company Match- Plus immediate vesting to help you plan for the future. Generous Paid Time Off- Enjoy ample PTO and 10 paid holidays each year. Opportunities for Overtime- Boost your earnings with extra hours. At Integer, our values are embedded in everything we do. Customer We focus on our customers' success. Innovation We create better solutions. Collaboration We create success together. Inclusion We always interact with others respectfully. Candor We are open and honest with one another. Integrity We do the right things and do things right. Does this sound like you? Join our team - we have this exciting opportunity available now! Job Description Associate Manufacturing Support Tech 12-hour rotating day shift This shift requires availability on a rotation, from 6:00 AM to 6:00 PM, along with excellent punctuality and attendance. This role is in a clean room environment. You must wear PPE including hair covers and or beard covers, lab coats, gloves, and shoe covers. There is also no make-up, perfume/cologne, or nail polish allowed in this area. The primary purpose of this position is to assists in a wide range of functions such as installation, maintenance, and repair of equipment and systems. This position will performs light preventative maintenance on tooling, fixtures, and equipment used in manufacturing. The position will assist other technicians with manufacturing projects ensuring manufacturing and production floor support. Key Accountabilities and Responsibilities Adheres to GB Core Beliefs and all safety and quality requirements. Performs basic mechanical maintenance, service and repairs to production equipment. Performs routine preventative maintenance duties on equipment. Assists technicians in the qualification, debugging, and repair of equipment. May performs non-routine assignments under direction of Sr. and Lead Technicians. Performs troubleshooting of mild complexity; repairs, modifies and maintains systems and/or equipment. Responsible for communicating status of investigation activities to appropriate department stakeholders. Monitors performance of equipment, machines and tools. Handles repairs to existing equipment or processes verifying proper operation. May ask higher level technicians for support based on complexity. May troubleshoot problems with chemical manufacturing processes. May recommend, assemble, and install equipment/apparatus and processes for product fabrication, research and development or analysis and testing. Contributes to the development and compliance of ISO and GMP quality system. Under the direction of fellow technicians and supervisor, perform assignments of mild complexity; receiving instructions on the method of execution, and specific expected results. Performs other functions as required. Job Requirements Minimum Education: High School / Vocational Tech Degree Knowledge of manufacturing processes preferred. Minimum Experience: 0-2 year experience. Specialized Knowledge: Working knowledge of how to read technical drawings/prints. Strong mechanical/technical aptitude. Computer skills as required by stated accountabilities. Special Skills: Strong written and oral communication skills. Ability to work in a team environment. Other: Provide overtime coverage for alternate shifts or weekends as required U.S. Applicants: Equal Opportunity Employer. In addition, veterans and individuals with disabilities are encouraged to apply.

Posted 30+ days ago

Regional Aftersales Support Manager-logo
Mitsubishi Motors North AmericaSwedesboro, NJ
Join the Mitsubishi Motors North America (MMNA) Team! At Mitsubishi Motors NA, we are driving innovation, quality, and excellence in the automotive industry. Our commitment to delivering cutting-edge vehicles goes hand in hand with our dedication to fostering a dynamic and inclusive work environment. Our team members are the driving force behind our success, and we believe in empowering individuals to contribute their unique skills and perspectives. We are a collaborative and forward-thinking team that values diversity, creativity, and continuous improvement. At MMNA, your career is not just a job but a journey of growth. Benefit from ongoing employee development programs, contribute to our impactful Community Relations initiatives, and enjoy a range of employee benefits that make your experience with us exceptional. Be part of a company proud of its heritage and excited about the future where together, we shape the future of mobility and drive success in every mile. Summary of Role: As a Regional Aftersales Support Manager, you are a key member of the Company's management team, serving as a brand ambassador and consultative operational expert in the Region. Reporting to the Regional Aftersales Manager (RAM), you will work with the RAM to provide consistent and effective partnership with Region dealer partners to increase profitability in parts and accessories and the service lane, and optimize the customer experience, ensuring positive brand awareness and loyalty. You will serve as an Aftersales dealership operations expert in the Region, providing consultative guidance to dealer partners on implementation and optimization of programs and best practices, assist the RAM in providing guidance, support and mentorship to the Region Dealer Parts and Service Manager (DPSM) team, and collaborate directly with the DPSMs, working shoulder-to-shoulder with them at dealer partner contacts. You also will be instrumental in the implementation of Momentum 2030, Mitsubishi Motors' long-term business plan to achieve a modernized retail sales and service model, a path to network expansion and sales growth, and to be a leader in industry change and evolution. Responsibilities: DEALER OPERATIONS PARTNERSHIP Serve as an expert consultant to Mitsubishi Motors dealer partners on Aftersales operations in the Region, leveraging deep knowledge of dealership operations and Mitsubishi Motors' Aftersales programs and best practices to identify revenue generating opportunities and develop operations improvement plans. Review dealer partner financial statements and other reporting to proactively identify and recommend opportunities in process, throughput, staffing, service facilities, parts and service marketing, customer relations, and other best practices. Assist dealer partners in "operational troubleshooting," helping to resolve problems and challenges, including working with external vendors and internal teams. Be especially visible to dealer partners who are challenged in the areas of performance, profitability, and customer experience, encouraging adherence to best practices, policies and procedures, and providing direct guidance and consultation on operational improvements. Drive Aftersales performance for both MMNA and dealer partners in the Region by helping the RAM and dealer partners to achieve and exceed profitability targets, grow customer pay business, improve customer experience (and CSI scores), increase customer retention and loyalty, and boost parts and accessory sales. REGION LEADERSHIP Act as a mentor for District Parts and Service Managers (DPSMs), coaching them on best practices in dealer communications and consultative partnership, performance, MMNA's strategic plans, KPIs and initiatives. Engage in visits with dealer partners and DPSMs regularly to assist RAM with DPSM team management and effectiveness, assisting the RAM to build and manage a high performing team. Assist with onboarding and training new DPSMs within the Region. Utilizing deep operations knowledge of each market within the Region, work with RAM and Dealer Development team to advise on planning for, and ensure successful implementation of, Aftersales Parts, Accessories, and Service Lane strategies and best practices for new dealers in the Region. Work with the RAM and the Dealer Development team to manage the process of dealer terminations, including service and parts documentation and compliance with MMNA's policies and procedures. Work with Region Leadership, Sales Operations counterparts, Dealer Development team, and Legal Department when a dealer partner refuses to uphold its obligations to MMNA and/or its customers as an authorized Mitsubishi Motors dealership, ensuring consistency and accountability. Serve as the primary Project Manager in the Region's Aftersales business, from ensuring the successful implementation of new programs to the execution of special projects and strategies, in partnership with other members of Company management. Work cross-functionally with Parts Distribution, Customer Relations, Warranty, Product Quality, Legal, and other departments in the Company to provide information and expertise that helps to improve operations while mitigating risk. Assist the RAM by turning strategy into execution, keeping the Region's Aftersales business running smoothly, absorbing complexity and aligning execution, allowing the RAM to focus on vision, growth, and high-impact decisions. LOCATION OF POSITION AND TRAVEL This role requires that you live within the Region, preferably in one of the major markets within the Region, and close to a major metropolitan airport. You will typically be able to work from home one day per week, but should be traveling within the Region to dealer partners 3-4 days per week, including overnight travel. It is not expected that this position will require international travel. Required Qualifications: 6+ years professional exempt-level automotive retail/wholesale experience, including experience as a District Parts and Service Manager (or equivalent position in the industry). BS/BA or equivalent combination of education and experience. Holistic understanding of dealership and OEM operations. Demonstrated ability to manage multiple priorities in a fast paced environment while demonstrating flexibility and adaptability. Strong interpersonal and communication skills, ability to communicate with credibility and develop trust at all levels of the organization. Ability to model the MMC Way and MMNA values with team members, fostering a positive culture and employee experience Must maintain a valid unconditional driver's license and a MMNA approved driving record. Pay Transparency: The base salary for this position ranges between X to X. The base salary will be based on a number of factors including the role offered, the individual's job-related knowledge, skills, and qualifications. In addition to base salary, we are proud to offer a comprehensive and competitive benefits package for all eligible employees which also includes 401k with company match, Mitsubishi Lease Program, and a full range of medical, financial, and other perks and benefits. Perks and Benefits: Family First: Enjoy comprehensive healthcare coverage, including medical, dental, and vision plans. Be a Proud Mitsubishi Ambassador: Take advantage of our Discounted Employee Lease Car program, covering insurance, maintenance, and registration fees, with no down payment or credit check required. Drive with Perks: This position comes with an assigned vehicle, contingent upon a satisfactory driving record. Secure Your Future: Benefit from our 401(k) with Company match and annual contributions based on years of service. Fuel Your Growth: Access professional development opportunities, including training, tuition reimbursement, and employee resource groups. Take Time for Yourself: Enjoy up to 30 days of paid time off, including holidays, vacation, and other leave options. Thrive in an Open Environment: Experience our collaborative workspace where ideas flow freely. The MMC Way: Our values form the foundation of everything we do. At Mitsubishi Motors, we are committed to a set of core principles that guide our actions, decisions, and interactions. Our values reflect who we are as a company, how we collaborate, and the impact we aspire to make. These values are what we call the MMC Way: Think of Our Customers, Strengthen Trust Enrich Society Welcome All Facts, Share Difficult News First Conduct and Challenge Yourself Professionally Respect All, Work as a Broader Team Diversity and How to Apply: At MMNA, we embrace the strength that diverse perspectives and experiences bring to our team. Our application process is designed to champion inclusion and equity. We're on the lookout for the ideal fit for each role, valuing skills and experiences over traditional education or specific company backgrounds. Feel encouraged to apply, even if your profile doesn't precisely match the job description. We invite you to delve into a few thought-provoking questions in our application, offering you the opportunity to showcase your unique talents and insights right from the start. Once you've submitted your application, expect to hear from us within 7 business days. We're committed to keeping you informed about the status of your application, ensuring transparency and open communication throughout the process. We understand that perfection is a journey, and if you ever have questions about your application or the process itself, don't hesitate to reach out to your recruiter. Mitsubishi Motors is proud to be an equal-opportunity employer, excited about collaborating with talented individuals of all identities. We do not discriminate based on identity, aligning with our commitment to fostering a diverse workplace. Our code of conduct serves as a guiding light for the company we aspire to be, celebrating our differences as the driving force behind a product that serves a global user base. We welcome applications from individuals with disabilities and is prepared to provide reasonable accommodations. If you require such accommodations for the job application or interview process, please email mmna-talent_acquisition@na.mitsubishi-motors.com. We hope you will join us on this journey where your dedication aligns with our values, creating an environment that fosters growth, collaboration, and meaningful contributions. Click here to learn more about what it's like at MMNA!

Posted 1 week ago

Academic Support Professional-logo
University of ColoradoColorado Springs, CO
Academic Support Professional Department of Teaching and Learning, College of Education Elevate Your Career at UCCS: Innovate, Inspire, and Impact in the Rockies! Who We Are The University of Colorado Colorado Springs (UCCS) is a premier educational institution that prides itself on academic excellence, research, and community engagement and is actively seeking an Academic Support Professional to join our team! UCCS offers a diverse and inclusive learning environment that fosters innovation, growth, and the holistic development of its students. The work location for this position is on-site with remote opportunities at supervisor discretion. This position is Exempt from the Fair Labor Standards Act (FLSA) overtime provisions. At the base of the Rocky Mountains, Colorado Springs is captivated by its stunning landscapes, making it a paradise for nature lovers. This city is more than its scenery-a mosaic of history, arts, and a vibrant tech scene. We invite you to join a community that cherishes outdoor adventure as much as forward-thinking growth, an exceptional setting for both career and lifestyle. Salary Range: $46,305 - $59,749 Benefits at a Glance At UCCS, our employees are our most valued asset. We're proud to offer: Generous Time Off: Enjoy 22 vacation days, 10 sick days, paid parental leave, 13 recognized holidays, and provisions for bereavement, jury duty, and FAMLI Leave. Robust Health Coverage: Our comprehensive medical plans cover preventative care at no cost, including a yearly mental health visit. Plus, benefit from affordable dental, vision plans, and competitive prescription drug prices. Financial & Retirement Benefits: Take advantage of our health savings, flexible spending accounts, and life and disability insurance. Plan for your future with our retirement options. Further Your Education: Avail nine waived credits per academic year for courses at any CU campus. We invest in your educational and professional growth. Wellness & More: From wellness programs aimed at achieving your best self to various additional benefits through CU Advantage, we prioritize well-being and holistic development. Want to know your total compensation? Use our calculator to get the complete picture! Summary The Academic Support Professional (ASP) will be responsible for providing coordination and support for academic, administrative, and student services functions. Work involves exercising discretion, strong analytical skills, and personal accountability to the department chairs. This position adheres to organizing and establishing work processes to ensure delivery of academic programs' educational, research, and service activities. The ASP resolves problems as they arise, exercising a high level of judgment and decision-making. The incumbent must establish priorities in completing work assignments, exercise confidentiality, be productive with minimal supervision, and possess a broad and deep understanding of department programs; as well as engage in other opportunities within the college. The ASP will be cross trained with two other department ASPs and willing to offer support as needed. This role will also provide administrative support to the "Accelerating Careers in Teaching" (ACT) program at UCCS, which is an innovative, low-cost, non-credit alternative teacher preparation program. This support is specific to the Department of Teaching and Learning only and will share duties with an additional Academic Support Professional. Essential Functions The duties and responsibilities of the position include, but are not limited to: Department Primary Contact: Serve as primary point of contact and professional support for supervisors, faculty, staff, prospective students, students, outside agencies, and others regarding inquiries about the department(s). Update forms and manuals as needed. Create and maintain spreadsheets, reports, budgets, and records. Initiate and maintain clear and consistent communication with supervisors, students, faculty, staff, and other stakeholders. Respond to inquiries, providing guidance, directions, and recommendations. Provide daily support of operations within department as needed, e.g., ordering supplies, upkeep of storage/copier room, conference rooms, and community spaces. Route documents for signature in Adobe Sign. Supervise, lead, and train student workers with tasks and functions to support the department and college. Administrative support for the respective department(s): Purchase instructional supplies and books, conference registrations, and professional memberships, with department provided procurement card. Procure standard office supplies and services, including orders through CU Marketplace, copy center, and facilities. Create, monitor, coordinate, and update the department teaching plans. Coordinate department course schedules, room assignments, and request for course changes with appropriate campus departments. Assist department chairs in planning and preparation for department meetings, retreats, events, organize agendas, order meals, transcribe meeting minutes, etc. Support department accreditation and improvement efforts. Assist and support with any requests and functions related to the Accelerating Careers in Teaching (ACT) development and program success. Support for prospective students, current students, and alumni: Provide general information to prospective and current students about the campus, college, program requirements and application process. Clarify admissions, grading, scheduling, and graduation policies for students and respond to relevant questions. Coordinate and collaborate with college and/or campus offices (ex. the Graduate School, Office of International Affairs, Admissions & Records) regarding admissions, registration, and monitoring of prospective and enrolling students: 1) to ensure the academic pursuits of prospective students, applicants, and matriculated students are progressing, 2) to support establishment of new and existing maintenance of policies and procedures, 3) to stay informed of current and changing policies and procedures, 4) and, to support the resolution of admissions and enrollment issues. Provide support and communication for program cohorts. Engagement and support with alumni, e.g. resolve issues with registrar/records, disseminate information, etc. Maintain and update student files in data tracking system according to policies and procedures. Explain policies and procedures related to course registration, adding, and dropping courses, and program withdrawal. Assist and support with information, outreach, and referrals for those interested in, active in, or alumni of the Accelerating Careers in Teaching (ACT) program. Assist with Administration and Finance tasks and functions: Compile and track employment-related documents, letters of offer, and additional payment forms per department needs. Enter data for lecturer appointments and their pay, then submit data to the Human Resources Liaison, to complete background check, letter of offer, and other hiring tasks. Maintain, analyze, and update the COE Teaching Plan before and after census date for accurate data reporting. Monitor collection, disbursement, receipt, archiving and submission of required documents. Prepare, track, scan, and file employment-related contracts, receipts, and other documents. Maintain and update electronic files according to policies and procedures and college-specific naming conventions. Maintain, interpret, and implement university and college policies as it relates to the relevant duties. Maintain, interpret, and implement university, state and federal guidelines and policies regarding student records. Attend, facilitate, and host events to publicize COE programs. Attend trainings as needed. Tentative Search Timeline Priority will be given to applications submitted by: August 7, 11:59 PM Potential first virtual interview dates: Week of August 11 Potential final in person interviews: Week of August 18 Potential start date: September 1, 2025 Bachelor's degree from an accredited college or university OR an Associate's degree plus related year for year professional experience is required. Experience with program coordination, business operations, or administrative support is required. Experience directly supporting faculty, staff, and students in a higher education setting is highly desirable. Experience in Higher Education processes, including FERPA protected information is highly desirable. UCCS is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. In accordance with the Equal Pay for Equal Work Act, UCCS does not discriminate based on sex in our employment or compensation practices.

Posted 2 weeks ago

I
Independent Case ManagementRussellville, AR
Primary Duties and Responsibilities Providing quality care, direction, guidance, and help to customers with daily activities, such as bathing and bathroom functions, feeding, planning menus, dressing, grooming, taking medication and/or administering treatments, and housework. Help customers make and keep appointments, provide or arrange transportation to run errands and serve as a companion Help customer achieve agreed-upon goals to improve quality of life and integration into the community Provide written daily updates of each shift's activities using an online platform Observe the customer's condition and monitor the surroundings to ensure customer safety and success. This includes monitoring of equipment and materials Perform other duties as assigned Key Competencies Quality decision making Effective communication Superior problem solving Interpersonal effectiveness Receptive to feedback Positive work ethic Instills trust Administrative effectiveness General Requirements for All ICM Employees Understands and endorses ICM's mission and vision Follows all ICM policies, procedures and Standard Operating Procedures (SOPs) and asks for clarification and explanation when needed Understands and complies with all HIPAA regulations Maintains a clean and orderly work environment Must have a high school diploma or equivalent (some positions require additional education) Maintains prompt and regular attendance Work Schedule

Posted 1 week ago

Community Support Specialist - South Side-logo
ThresholdsChicago, IL
Do you enjoy getting to know someone and coaching them towards achieving their goals related to work, relationships, and independent living? Community Support Specialists provide mental health support where it makes the most impact-in our clients' homes and communities on Chicago's South Side. Working as a Community Support Specialist is a unique learning opportunity. Through care planning, you will be an integral part of a client's growth and recovery. You will remove barriers to mental healthcare through case management: connecting our clients with resources and helping them navigate complex systems. You will help clients strengthen daily living skills as you drive them to doctors' appointments, to benefits offices, or to the grocery store. Each day will be a little bit different, requiring you to adapt to your client's schedule, needs, and treatment plan. The culture at Thresholds is collaborative and supportive, providing you with the tools and resources you need for the best client care. Opportunities for training and professional development, including clinical supervision, will deepen your knowledge and expand your clinical skills in harm reduction, trauma-informed care, and other evidence-based practices. This invaluable experience will set you up for a variety of career paths and growth opportunities within our organization. To succeed in this role, you need: Effective communication and relationship-building Good writing skills Strong time management and organization To be at least 21 years old A valid driver's license, current car insurance, and daily access to your own car Willingness to provide transportation to clients Many education and experience paths are eligible for this role: High school diploma or GED certificate and 5 years of supervised clinical experience Bachelor's degree in Psychology, Social Work, or related field Bachelor's degree in an unrelated field and 2 years of supervised clinical experience Master's degree in Psychology, Social Work, or related field Active Certified Recovery Support Specialist (CRSS) credential What sets Thresholds apart: Competitive pay: Pay Range - $22.50 - $28.37 per hour / $46,800 - $59,000 annually Based upon education, experience, and licensure $1000 salary increase for LSW or LPC licensure $1000 salary increase for CRSS Generous PTO Dental insurance, vision insurance, 4 medical insurance plans 403(b) retirement plans with 3% employer match Robust employee assistance program (EAP) Mileage reimbursement Cell phone reimbursement (up to $50/month) Public service loan forgiveness Supervision for clinical licensure at no cost (LSW, LCSW, LPC, LCPC) Reimbursement for licensure and licensure renewal Thresholds is a mission-driven agency with a deep commitment to fostering an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency's mission. Click here to learn more. One of the oldest and largest community mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago's 101 Best & Brightest Companies to Work For, several years in a row. #LI-CL1

Posted 30+ days ago

Parts Specialist (Parts Support Center)-logo
RDO Equipment Co.Kindred, ND
This individual will perform a variety of customer service, marketing, promoting, advertising, and stocking duties related to the parts sales, receiving and delivery of parts and accessories that contribute to the efficient, safe and profitable operation of the parts department. They will assist customers by properly identifying needed items, using electronic parts catalogs and other available resources. They will merchandise, invoice and make any necessary entries to the inventory control system based on company guidelines. This position can be located out of our Field Support Office or any of our John Deere dealerships. Specific Duties Include: Assist in keeping parts department clean and professional. Record all sales (including lost sales) and/or customer transactions using Company provided systems/tools (i.e. PFW) and guidelines. Assist in maintaining the retail sales floor and displays to meet or exceed the dealerships standards and ensure customer satisfaction. Take a proactive approach to inventory control by assisting and or reporting discrepancies. Ensure internal and external customers receive the correct parts in a timely manner. Receive, ship, and store parts as needed in accordance with DOT local, state, and federal guidelines. Proactively study and stay current on industry and product information. Pick up and deliver parts for customers and vendors as needed. Mark and store parts in stockroom according to prearranged system and assist with cycle count duties. Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook. Conduct self in the presence of customers and community so as to present a professional image of RDO Equipment Co. Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set. Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts. Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service. Perform all other duties as assigned by management in a professional and efficient manner. Job Requirements: Formal parts training and or industry experience Understanding of mechanical and technical terms Knowledge of parts operating systems preferred Computer skills Strong organizational skills Interpersonal skills Customer service skills Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Posted 30+ days ago

Direct Support Professional I-68532902-logo
Institute for Community LivingBrooklyn, NY
ICL operates residential programs for adults with intellectual and/or developmental disabilities (I/DD). Nine facilities, located in Brooklyn, the Bronx and Manhattan provide varying levels and types of support. ICL residences are in buildings with 4 to 14 occupants and have 24/7 on site services. These programs promote the growth and independence of the individuals who live in the residence. Staff help to assess their strengths and provide services based on the skill level, needs and preferences of each individual and help individuals lead richer lives. You would be Responsible for: Under supervision, provide supports and services which involve advocating for, encouraging, guiding and teaching individuals in expressing personal choice, ensuring community integration, assisting individuals with personal hygiene care, toileting, lifts and transfers, dining, dressing, and meal preparation. You would help individuals to participate in games and recreational programs; coach and encourage individuals to develop daily living skills; and provide a clean, safe, and comfortable environment. You would work with other staff to carry out and record care plans and, in accordance with special instructions, you may administer medication. These positions are physically demanding. You would need to be prepared to act to ensure the health and safety of individuals in emergency situations. In some of the residences, you must be able to stand, bend, stretch, and lift bedridden and/or incapacitated individuals. To learn more about what direct support professionals do on the job every day, go to http://www.youtube.com/watch?v=cnK4z3KAqtE . Education: High school diploma or a high school equivalency diploma (such as a GED) or possess a Direct Support Professional (DSP) Certificate from an accredited public or private organization.

Posted 30+ days ago

Primary Support Professional - Residential-logo
Burrell Behavioral HealthCape Girardeau, MO
Job Description: Job Title: Primary Support Professional Location: Cape Girardeau, Missouri Department: Supported Living & Employment Services Employment Type: Full-time Job Summary: Looking for a gratifying and energizing work experience, where you can significantly contribute to the daily lives of intellectually and developmentally challenged individuals while also advancing your skills and career? Consider becoming a Primary Support Professional with Supported Living & Employment Services' highly regarded team! As a Primary Support Professional, your primary focus lies in providing Individualized Supported Living (ISL) services, enabling clients to live independently in their homes. Through your collaboration with the Program Coordinator, you ensure the successful implementation of Individual Support Plans (ISPs), creating a stable, engaging, and safe atmosphere for clients. Deliver daily support, coordinate activities aligned with the ISP, and cultivate genuine connections with clients and their loved ones, illustrating compassion, reliability, and top-notch communication and cooperation skills. Position Perks & Benefits: Mileage reimbursement - company paid for work functions requiring travel Top-notch training - initial, ongoing, comprehensive, and supportive Career mobility - advancement opportunities/promoting from within Welcoming, warm, supportive - a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness Key Responsibilities: Collaborate with clients at their residences or nearby areas, adhering to direction from the Program Coordinator or Regional Director. Take part in Individual Support Plan meetings, RN visits, and service monitoring visits as schedules permit. Teach staff about clients' medical requirements, personal preferences, and adherence issues. Ensure staff remains informed about clients' medications and potential reactions through continual professional communication, especially after adjustments. Review residential daily logs, goals, and health tracking regularly. Check houses periodically for cleanliness, safety, and proper storage and rotation of consumables. Verify the existence and precision of safety toolkits, including First Aid Kits, Grab and Go Sets, Bloodborne Pathogen Toolkits, and Emergency Preparedness Toolkits. Examine MARS sheets for errors and completeness every shift. Create incident reports according to state guidelines. Organize backup coverage for staff missing work due to illness or absences. Track household mileage to comply with each client's limit. Help develop positive behavioral support strategies when necessary. Arrange transportation and accompany clients to essential medical appointments. Save receipts for client spending and record transactions correctly. Perform cash reconciliation during shift transitions. Consult with the Program Coordinator on follow-ups relating to RN visits, dietary constraints, adaptive equipment lessons, annual parental permission forms, and input from Quality Management. Lead security drills according to Individual Security Plans for each shift. Train staff in specific diets and adaptive equipment usage. Compile and turn in monthly summaries detailing unusual incidents. Accept extra tasks as delegated by supervisors. Education and/or Experience Qualifications: Must be 18 years of age; must have a high school diploma or GED. One year experience in the field of intellectual/developmental disabilities or in lieu of experience, must successfully complete training in the Missouri Quality Outcomes approved by the Division of DD regional office. Position Perks & Benefits: Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace. We are an Equal Employment Opportunity Employer. Firefly is a Smoke and Tobacco Free Workplace.

Posted 6 days ago

Technical Support Engineer-logo
CloudianManassas, VA
About the Job: Cloudian's Technical Support team provides Enterprise class, 24x7 post-sales technical support to our customers. Members of the Cloudian Technical Support focus on resolving post-sales related technical issues while focusing on exceptional customer service. Cloudian Technical Support Engineers are responsible for resolving technical support issues, responding to customers, driving issues to resolution, partnering with other teams within Cloudian to deliver resolutions, and becoming subject matter experts with the Hyperstore product. The onsite role will require you to be onsite at the customer location, Manassas VA, Monday to Friday. There maybe times when a weekend visit maybe necessary. Relocation may be considered for the right candidate. Responsibilities: Help resolve software and technical questions for the customer efficiently and effectively Become and expert on the Cloudian HyperStore storage systems which is a high-performance, distributed storage systems deployed on Linux Gather the required information necessary to triage and troubleshoot issues and questions Manage customer expectations regarding estimated response times for issue resolution Resolving the issues on site Meet SLAs like response and resolution times by partnering within the Customer Support Organization, Critical Case team, Engineering and other teams within Cloudian Extensively research and document customer technical issues Collaborate with Technical Support team members to properly manage customer inquiries and escalate when appropriate Partner with Technical Support team members on various strategic projects when needed Own customer technical issues from initial report to resolution, communicating with the customer to give a clear status update Document solutions for knowledge-base and bring new ideas for innovation and automation excellence into the wider team Present health checks to the customer on a schedule Manage any cloudian specific hardware issues in the DC e.g. replace faulty hardware Responsible for code updates within the customer What you will learn: Linux Storage concepts Networking Distributed Cluster filesystems Object Storage Prometheus/Grafana What we are looking for: Ability to empathize with the customer and convey confidence Excellent Customer Service skills Excellent ability to learn and articulate software-related and technical concepts Strong active listening skills and excellent written and oral communications skills Strong attention to detail when communicating with customers (verbal & written) Bachelor's Degree in Computer Science Engineering (or related technical discipline) 5+ years of relevant experience in technical customer support environment (voice and email), with a strong customer interaction experience Strong technical troubleshooting skills Requirements: 5+ years or equivalent of Technical Support experience with demonstratable skills in troubleshooting technical issues in complex software systems High degree of analytical and problem-solving skills Customer-oriented attitude and strong customer-facing skills Proficiency with Linux, shell scripting and networking Understanding of storage concepts, distributed file systems preferred Ability to work within a customer site with minimum supervision English language proficiency Desired Skills: Experience with S3 API and commands Experience with Salesforce case management Experience with distributed systems, NoSQL DB, storage systems knowledge Experience on Object Storage Experience with computer hardware and firmware Proficiency in Reporting

Posted 3 weeks ago

Senior Application Support Administrator-logo
Clark InsuranceWatkinsville, GA
Company: Marsh McLennan Agency Description: Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as an Senior Application Support Administrator at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As a Senior Application Support Administrator at Marsh McLennan, you will be a key player in delivering remote, service desk support to our enterprise users, ensuring the stability, performance, and security of our critical applications. Your expertise will be vital in providing timely, effective assistance to resolve technical issues faced by MMA employees, whether related to software, hardware, or access. You will troubleshoot and resolve incidents efficiently, manage user requests, and ensure minimal disruption to business operations. Collaborating closely with cross-functional teams-including development, infrastructure, security, and business units-you will support the organization's digital ecosystem by delivering exceptional remote support, fostering positive user experiences, and driving continuous improvement. Your proactive approach, technical expertise, and customer-focused mindset will be essential in optimizing application performance and enhancing overall user satisfaction across the organization. Our future colleague. We'd love to meet you if your professional track record includes these skills: Provide expert-level support for enterprise applications, including troubleshooting, issue resolution, and performance monitoring to ensure reliable access and operation for remote users. Utilize service desk tools such as ServiceNow, ManageEngine, and Zendesk to log, track, and manage support tickets, ensuring timely resolution and effective communication with end-users and stakeholders. Coordinate with vendors and support teams to identify and resolve application defects, apply patches, and implement updates or enhancements to improve functionality and user experience. Manage application configurations, updates, and deployments in accordance with best practices, organizational policies, and industry compliance standards specific to retail insurance operations. Develop and maintain detailed documentation for application processes, procedures, troubleshooting steps, and user guides to support operational consistency and knowledge sharing. Monitor application performance and availability, proactively identifying potential issues and implementing solutions to minimize downtime and ensure high service levels. Serve as a primary point of contact for escalated support requests, ensuring timely resolution, clear communication, and effective stakeholder engagement across remote teams. Conduct training sessions and provide ongoing support to end-users, helping them maximize the value of retail insurance applications and tools. Participate in system upgrades, migrations, and integrations, ensuring smooth transitions with minimal impact on business operations and compliance with industry standards. Mentor and support junior team members, providing guidance, knowledge sharing, and assistance to foster their professional development and ensure team effectiveness. Stay informed about industry trends, new retail insurance applications, and emerging technologies to recommend process improvements and support continuous innovation. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. 7+ years of experience in application support management, preferably within the insurance or financial services industry. Familiarity with ITIL processes and best practices for service management. Excellent analytical and problem-solving skills, with the ability to troubleshoot complex issues effectively. Strong communication and interpersonal skills, capable of collaborating across technical and non-technical teams. Experience supporting cloud-based applications and services (e.g., AWS, Azure, SaaS platforms) is a plus. Relevant certifications such as ITIL, Microsoft Certified, CompTIA A+, or similar are highly desirable. 7+ years of experience with service desk tools like ServiceNow, ManageEngine, and Zendesk preferred. 7+ years of experience with insurance Agency Management Systems (AMS) such as Applied Systems' Epic or Vertafore's Sagitta preferred. We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work. Some benefits included in this role are: Generous time off, including personal and volunteering Tuition reimbursement and professional development opportunities Remote Work Charitable contribution match programs Stock purchase opportunities To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw Follow us on social media to meet our colleagues and see what makes us tick: https://www.instagram.com/lifeatmma/ https://www.facebook.com/LifeatMMA https://twitter.com/marsh_mma https://www.linkedin.com/company/marsh-mclennan-agency/ Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #LI-Remote

Posted 1 week ago

Direct Support Professional (Caregiver) - Float Staff- Menomonie-logo
Aurora ServicesMenomonie, WI
Your New Beginning Starts Here! Wage: $19/hr. Call for details 715-835-9202! If you are passionate and committed to helping individuals live fuller, happier, and more satisfying lives, then Aurora Community Services has a rewarding career opportunity for you! For over 35 years, Aurora has been a leader in providing customized services that support individuals with disabilities, chronic mental illness, and traumatic brain injuries in residential settings. We value employees that are passionate about making people smile every day by empowering them to live as independently as possible. The services we provide require a dedicated staff that is committed to utilizing behavioral support programs, aiding with self care, or performing essential duties, while maintaining the consumer's dignity. Duties/Responsibilities: Seek out opportunities for community/social integration Help consumers plan and prepare their choices of fun events and outings Assisting with self care- dressing, bathing or showering, brushing teeth, toileting, shaving Medication Administration Meal Preparation/Planning Transportation of consumers Follow individual service plans Other duties as assigned Essential Functions/Requirements: 18 years of age Acceptable Background Character Verification Valid drivers license and acceptable driving record for consumer transport Ability to lift up to 50 lbs. Must be able to twist, turn, squat, bend, reach, pull, push from high/low position, raise arms above shoulder, walk, sit (chair and floor), climb stairs, and use hands and fingers Communicate basic English Basic reading, writing, and internet navigation skills Experience with adults with disabilities Float Staff Requirements/Qualifications Work and training schedule is obtained ONLY from the Direct Support Coordinator Must be available every other weekend Must maintain a minimum of Secondary Drive Status Must be willing to travel to all operations within the region Drive time is paid after 30 minutes of travel from staff residence Drive time reimbursement must be submitted monthly If full time, the employee must maintain a full-time work schedule 2+ years of experience in residential services required Frequent schedule changes/declining scheduled shifts is grounds for discharge If "regular" position is desired, must apply - rate of pay would be regular rate of pay for that position Float positions are available with the following schedules: Full Time: Must include every other weekend hours, designated days off weekly - $1.50/hr shift differential for weekend hours Full Time Weekend: Work 32 hours every weekend (Paid for 40 hours)- NO shift differential Part Time Weekend: Work 32 hours every other weekend- NO shift differential Benefits: Option to get paid before payday Flexible scheduling around availability, and every other weekend off Opportunities for advancement in a growing, hire-from-within company Shift differential on weekends Employee discount- Verizon and Dell Health Insurance Life Insurance Dental Insurance Vacation/Personal Hours Employee Stock Ownership 401-K Employee Achievement Program Longevity Bonus for Part Time or Full Time Employees Casual dress (no uniforms), fun work atmosphere And more If you are looking to make a difference, join the Aurora team! Aurora Community Services is proud to be an Employee Owned Company! An EOE/AA Employer #JobListings #EauClaire #MentalHealthAwareness #NewBeginning #PersonalCare #hiringnow #hiring #joinourteam #careers #jobs #jobsearch #programassistant #Caregiver #Caretaker #DirectCareStaff #PersonalCareWorker #DirectSupportProfessional #ResidentialCareProvider #DayStaff #NowHiring #InHomeCare #AdultCare #Aide #Caregiver

Posted 2 weeks ago

Part Time Support Lead-logo
Five Below, Inc.Columbia, MO
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! RESPONSIBILITIES Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience. Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service. Assists with the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues. Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation. Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance. Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service. Partners with the entire store leadership team in merchandising procedures and World Recovery. Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. QUALIFICATIONS High School Graduate or equivalent College experience preferred Minimum 1 years of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure ESSENTIAL JOB FUNCTIONS Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required) Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $14.25 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted 30+ days ago

Store Support Teammate (Part-Time)-logo
The BuckleGreenwood, IN
Summary The Store Support Teammate is responsible for fulfilling our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, this position completes a variety of sales support tasks assigned by the Store Manager. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greet Guests with a friendly, engaging attitude, and is equipped to answer questions regarding the store and its merchandise. Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs. Complete Guest transactions by operating the Point of Sale (POS) software and bagging purchases. Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Monitor and recognize security risks and thefts, and know how to prevent or handle these situations. Assist the Operations Manager and/or Visual Merchandiser in performing merchandising tasks, such as preparing displays (at heights no greater than ten feet off the ground level), organizing fixtures and shelving, completing price markdowns, and transfers. Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement. Understand and apply Buckle's Code of Ethics and all of Buckle's policies, procedures, and handbooks. Fulfill mission statement by performing job duties with a high level of Guest service while contributing to a positive team spirit. Special projects and other duties as assigned. Supervisory Responsibilities There are no supervisory responsibilities for this position. Part-time Benefits Benefits Available (after applicable waiting period): Teammate Discount Performance Bonuses Employee Assistance Program 401(k) (subject to additional requirements) Paid Sick Time (where required by state) Education and/or Experience No prior experience or training. Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50 lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center. #LI-Onsite

Posted 30+ days ago

S

Lab Support Technician

Saint Luke's Health System Kansas CityKansas City, MO

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Job Description

Job Description

Do you have a passion for healthcare and a heart of service? Look no further than Saint Luke's!

  • FT Day; Monday through Friday, 7:30 a.m. to 4:00 p.m.
  • Some experience preferred

Collects patient samples using best practices for phlebotomy. Documents receipt of patient samples in Lab Information System (LIS) and prepares them for analysis.

  • Collects patient specimens in accordance with laboratory's policy, procedures and regulatory standards.
  • Correlates patient samples to provider laboratory test orders in the LIS/EMR.
  • Performs and reports Point of Care laboratory testing as required.
  • Uses education and experience to identify and resolve patient circumstances that might interfere with accurate sample collection.
  • Communicates effectively with nursing and unit staff to relay information concerning patient collections.

Why St. Luke's:

We believe in creating a collaborative environment, while looking for innovative ways to improve. We offer competitive salaries and benefits packages to all eligible employees:

  • Medical health plans
  • Continuing Education Assistance and Tuition reimbursement
  • Leave of Absence, PTO, Extended Sick Leave, and various Welfare plans
  • Retirement contributions
  • Employee Assistance Program

Job Requirements

Applicable Experience:

Less than 1 year

Job Details

Full Time

Day (United States of America)

The best place to get care. The best place to give care. Saint Luke's 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke's means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter.

Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.

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