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Dynamic PC Support Techician-logo
Dynamic PC Support Techician
Worldwide TechServices OpenDubuque, Iowa
Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver’s License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Posted 30+ days ago

Dynamic PC Support Techician-logo
Dynamic PC Support Techician
Worldwide TechServices OpenSioux Falls, South Dakota
Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver’s License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Posted 30+ days ago

Support Specialist - Entry Level-logo
Support Specialist - Entry Level
Keeler Automotive HoldingsNorwalk, Connecticut
Support Specialist Genesis of Ridgefield | Norwalk, CT An entry-level elite support role designed for future leaders. Genesis of Ridgefield is not a traditional dealership. We are a high-performance, growth-focused operation backed by Keeler Automotive Holdings , a family-run organization with over five decades of excellence and expansion. Our mission is to build a culture defined by operational discipline, customer-first execution, and internal leadership development. We are hiring a full-time Support Specialist —a highly capable, adaptable professional responsible for supporting every facet of dealership operations. This role is designed for individuals who are ready to take ownership, learn across departments, and grow into leadership. You won’t be siloed. You’ll be everywhere—and that’s the point. What You’ll Do As a Support Specialist, you are the connective tissue of the dealership, ensuring that people, vehicles, and processes move in sync across departments. You will work directly with senior management, sales, service, and marketing to execute frontline tasks and behind-the-scenes responsibilities with precision, urgency, and professionalism. This role requires high attention to detail, strong time management, and the ability to maintain standards in a fast-paced, customer-facing environment. Key Responsibilities: Vehicle & Lot Operations Manage vehicle flow across the dealership, including delivery prep, staging, and inventory movement. Maintain showroom and lot presentation to brand standards Conduct quality checks and final visual inspections prior to customer handoff Coordinate vehicle transport to vendors, other stores, and customer locations when needed Customer Support & Delivery Execution Assist in the setup and execution of vehicle deliveries, including paperwork coordination, accessory installation, vehicle charging/prep, and concierge-level handoffs. Provide on-site valet and shuttle support for clients as needed Deliver high-touch service and maintain a professional presence in all customer interactions Internal Support & Administrative Execution Support internal teams (sales, service, finance) with logistical and operational needs, including supply runs, registration drop-offs, and vendor pickups. Coordinate with accounting and inventory managers to maintain accurate vehicle status and support write-down and demo tracking. Assist with vendor scheduling and internal appointment prep Participate in store opening/closing responsibilities, maintaining cleanliness, readiness, and compliance Event & Brand Execution Support the dealership during on-site events, off-site activations, and community initiatives. Assist with event setup, logistics, vehicle staging, and breakdown Serve as an ambassador of the Genesis brand—representing the company with professionalism and pride in all external settings Who Thrives in This Role We are looking for someone who sees this position as an entry-level pathway, not a placeholder . The ideal candidate is: Highly accountable, organized, and dependable under pressure Comfortable navigating changing priorities and juggling responsibilities across teams Personable and polished, with strong communication skills and a professional demeanor Interested in growing within the automotive industry, dealership operations, or leadership roles A proactive problem-solver who anticipates needs, not just reacts to them Capable of working independently, managing time effectively, and representing the dealership with pride Qualifications Valid driver’s license and clean driving record Strong time management and organizational skills Ability to lift up to 50 pounds and be on your feet throughout the day Prior experience in dealership operations, hospitality, logistics, or customer service is a plus Must be willing to work full-time, including some Saturdays and event days as needed What We Offer A startup dealership environment with real-time access to leadership, cross-department learning, and visibility Opportunities for advancement into roles in operations, inventory management, marketing, or fixed ops leadership Full-time benefits package including health insurance, paid time off, and employee discounts Competitive compensation based on experience and performance Location: Genesis of Ridgefield 10 Tindall Avenue, Norwalk, CT 06851 Submit your resume and a short message about why you’re a strong fit. We’re looking for candidates who are ready to grow, contribute, and lead from the ground up.

Posted 3 days ago

Family Support Case Aide - Part-time, Casual-logo
Family Support Case Aide - Part-time, Casual
Children's Hospital and Health SystemBlack River Falls, Wisconsin
At Children’s Wisconsin, we believe kids deserve the best. Every child deserves a safe and loving home. When parents are unable to provide this on their own, intervention is needed to ensure these children are free of abuse and neglect. We provide child well-being services to help children live in a safe and nurturing environment. We provide services to parents needing education and guidance to improve their parenting skills so their children can remain with them. We also provide services to children who are placed with foster families until they can return home or become part of an adoptive family. Our experienced professionals provide the following services to families in Milwaukee County and at locations throughout Wisconsin. Foster Care Treatment Foster Care Adoption Respite Care Child Advocacy Centers Family Case Management Family Finding We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today. Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/ Position Summary: This position is designed to provide assistance to family support workers and visitation services to families experiencing out of home care placements or families involved with family court custody issues. Services include observation, interaction with family members, and documentation of the parent-child interactions. This position may provide group based or individual services in an office, community or home based location. Direct service activities may include needs assessments, visitation service planning, teaching, coaching and modeling, supporting parent/child interactions, and observing and documenting parent/child interactions. Position Requirements: High School education or equivalent. Associate Degree in Human Services or Bachelor Degree preferred. One year of experience working with children and families preferred. Requires a valid driver's license, acceptable driving record, personal auto liability insurance coverage and the ability to be insured by the CHHS auto insurance carrier. Must use personal vehicle to transport children, complete in-house car seat transporter training within one month of hire and re-train biannually thereafter to maintain. Bilingual in Spanish/English is a plus. Experience working with families of diverse ethnic, cultural and socioeconomic backgrounds strongly preferred. Ability to work independently in a fast paced environment. Good organizational skills. Excellent judgment skills. Learns quickly when facing new problems and makes good decisions based on a mixture of analysis. Ability to make sound judgments, to use supervision effectively and to take independent action if needed to ensure child safety. Is cool under pressure and can effectively cope with change. Knowledge of domestic violence, AODA and/or child development beneficial. Strong computer skills required, including knowledge of Microsoft Word and Outlook. Ability to communicate effectively both in oral and written communication. Including the ability to write factual case notes. Ability to make decisions based on education preparation, experience and best practice which reflect consistency with Agency philosophy, policies and procedures and standards of practice Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.

Posted 4 days ago

Dynamic PC Support Techician-logo
Dynamic PC Support Techician
Worldwide TechServices OpenLincoln, Nebraska
Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver’s License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Posted 30+ days ago

Direct Support Supervisor SB-logo
Direct Support Supervisor SB
00 RHA Health ServicesNewton, North Carolina
We are hiring for: Direct Support Supervisor SB Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! Responsible for direct supervision of two or more employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, recommendations for hiring, and training employees; planning, assigning, and directing work; reviewing performance; rewarding, motivating, and promoting team performance; addressing complaints and resolving problems. Job Responsibilities: Manages residential homes/facilities as assigned Supervises and coordinates activities of Direct Support Employees Works assigned time in the residential home/facility Resolve employee issues and conduct performance reviews Ensure employees meet training requirements and attend required events Provide after-hours and on-call coverage as part of the direct care rotation Monitoring and providing feedback to employees in interactions and relationships with the people supported Ensures that people supported have a clean and maintained home and yard. Responsible for helping to implement services and supports that will assist the people we support achieve personal goals and desired outcomes as identified through an Individual Support Plan. Carry out the responsibilities of a Direct Support Professional All other duties as assigned Responsible for direct supervision of two or more employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, recommendations for hiring, and training employees; planning, assigning, and directing work; reviewing performance; rewarding, motivating, and promoting team performance; addressing complaints and resolving problems. Job Requirements: High School Diploma or G.E.D required, Associate Degree in a health related area; or two years’ experience in a health related field preferred One year of experience working with individuals with developmental and intellectual disabilities Flexible schedule and availability to provide on-call coverage as needed Provide CPR after certification Ability to pass a background check and drug screen Valid driver’s license CPR, first aid, NCI and/or MedTech certification, a plus Pre-employment screening: Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities) Drug testing Education verification and other credentialing based on position requirements. Proof of employment history or references (if required) Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals. We offer the following benefits to employees: Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday! Employee perks and discount program : to help you save money! Paid Time Off (full-time employees only) Health/Insurance (full-time employees only) 401(k) retirement savings program Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees) Training: Free CPR, first aid, and job-specific training opportunities *contract/contingent workers and interns do not qualify for any of the above benefits EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center. About RHA: At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey. If you are ready to make a difference in the lives of people we serve and support apply to join the team today.

Posted 30+ days ago

Support Lead Part Time-logo
Support Lead Part Time
Five BelowBattle Creek, Michigan
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! RESPONSIBILITIES Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience. Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service. Assists with the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues. Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation. Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance. Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service. Partners with the entire store leadership team in merchandising procedures and World Recovery. Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. QUALIFICATIONS High School Graduate or equivalent College experience preferred Minimum 1 years of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure ESSENTIAL JOB FUNCTIONS Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required) Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered—check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities . If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $12.98 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit F ive Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted 5 days ago

Dishwasher and Kitchen Support-logo
Dishwasher and Kitchen Support
GenerationsNational City, California
The Dishwasher/Kitchen position at Paradise Village maintains cleanliness and sanitation standards for dinnerware, glassware, cooking utensils, etc., using machine and manual cleaning methods. This position ensures work areas are kept as a clean, safe, and sanitary workspace. Complies with federal, state, and local standards for community operation. Incorporates Generations' Mission, Vision, and Values into their daily work and interactions with others. If you are passionate about making a difference in the lives of seniors, then we are meant to be together! We want people like you to join our team. What we offer: Paid Time Off (PTO) for F/T employees Medical - Dental - Vision (F/T employees) 401k Employer Match Employee Engagement Safe work environment On-the-job training Growth Opportunities Schedule: Full-time from 10 am to 7 pm 8-hour shifts Weekend and holiday availability preferred Requirements: High school diploma or equivalent CPR/First Aid certification training is available upon hire. Ability to pass pre-employment physical and background checks. Ability to work independently and as part of a team. Good communication and interpersonal skills Compassionate and patient We are an equal opportunity employer and consider all qualified applicants equally regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. Generations is a family-first, family-owned, and family-operated business serving senior living communities across California, Colorado, Oregon, Utah, and Washington since 1943. We are dedicated not only to supporting and increasing the vitality and joy of our residents but also to our staff. We cherish the unique gifts and complementary skills each person brings to our team. A family caring for families, we are simply unlike anywhere you have ever worked. Come find a home with us. Bringing generations together with the joy of living and everything it means to be human.

Posted 2 weeks ago

Caregiver - Memory Support-logo
Caregiver - Memory Support
Clearwater LivingHouston, Texas
Are you passionate about serving seniors? Do you want to be part of team that strives to create experiences that celebrate our seniors? Clearwater at The Heights is a premier luxury senior living community in Houston and is looking for full-time Caregivers to join the team! Clearwater Living associates enjoy great benefits: Excellent benefits 401(k)contributions Paid Vacation and Sick leave Exciting opportunities to grow Dynamic and fast paced environment Culture of people first and service always The Caregiver is responsible for assisting residents in their daily living activities while maintaining resident dignity and respect in accordance with all policies, procedures, regulations and guidelines. Responsibilities Perform regular safety checks on residents Assist and encourage residents in their daily living activities and respond to needs promptly and kindly Read and follow care plans to ensure proper care is being given to residents including but not limited to managing oxygen tanks and concentrators per MD orders for resident needs Transport residents as necessary assisting them into and out of bed, wheelchairs, etc. following all safety/lifting and transferring techniques – escorting them to/from meals, activities, or other transportation needs as requested or assigned Clean, complete laundry, and assist with all other community activities and job duties as required or assigned Chart and document appropriate information (including incident reports) communicating any observed or suspected resident change of condition to a supervisor immediately Respond promptly to all resident alerts, carrying radios and reacting to emergency or other resident requests as needed Comply with Clearwater Living standards and regulations to encourage safe and efficient operations Display a positive and professional image through actions and maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and name tag when working Represent the Clearwater Living principles and core values on a daily basis Perform other duties and tasks as assigned or required Qualifications High School Diploma or GED Active Certified Assisted Living Caregiver Certification First Aid and CPR/BLS Certification Background clearances as required by government regulations Clearwater Living is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Posted 3 days ago

Dynamic PC Support Techician-logo
Dynamic PC Support Techician
Worldwide TechServices OpenTallahassee, Florida
Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver’s License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Posted 30+ days ago

Admin/Sales Support Coordinator-logo
Admin/Sales Support Coordinator
Massanutten Current OpeningsMcGaheysville, Virginia
The Administrative and Sales Support Coordinator provide critical support for sales, CRM management, and transaction coordination, contributing to the success of the 55+ active adult community and aligning with the broader Massanutten Resort brand. The ideal candidate will have strong organizational skills, basic knowledge of real estate terms, and basic knowledge of CRM programs, e.g Salesforce. Duties/Responsibilities: Office Management/Administrative Support Manage daily office operations, including scheduling, organizing, and maintaining office supplies. Oversee financial management tasks such as budget tracking, payroll processing, and expense reporting. Provide administrative support to leadership and ensure smooth communication between stakeholders. Transaction/Contract/SMRM Support Assist with coordinating contracts, transactions, and related documentation to ensure accuracy and compliance Lead Management/CRM Support Respond to online inquiries and manage leads within the SalesForce CRM system. Leverage CRM tools to generate reports, track key metrics, and identify opportunities for lead conversion and detentions. Regularly interact with Bluestone Peak Consultants to build Marketing, Event Planning, and Client Relations Support marketing efforts by providing content for social media posts, newsletters, and client outreach campaign. Coordinate with the marketing team to develop content with Residential Marketing/CRM Manager and Interim CEC Manager. Budget plan, co-host, coordinate, and execute an Active Adult in their teams. Organize and manage events, including scheduling in collaboration with Residential Marketing/CRM Manager and Interim CEC Manager. Public Relations Client Employee Engagement Act as the "first face" of Bluestone Peak, greeting clients and visitors with professionalism wealth. Provide information about Bluestone Peak and Massanutten Resort offerings to clients and prospects. Serve as a central communication hub for other resort departments, including the CEC Manager, Construction, Marketing, and Hospitality Programming, ensure seamless information flow and alignment across all functions relative to the success of Bluestone Peak residential home sales. Why Work At Massanutten Resort? In addition to our competitive salaries and fun work environment, we also offer a fully comprehensive benefits package to all of our employees, including: Comprehensive benefits package (for all employees including part-time and full-time) Rewards and discounts at Massanutten Resorts and partner resorts across the globe via RCI Exchange Vacation Plan On-the-job training Fun and inclusive work environment Massanutten Resort is 100% employee owned! Resort employees become participants in the Resort's Companies, Inc. Employee Stock Ownership Plan (ESOP), a qualified retirement plan as soon as they work one hour. Benefit offered to full-time, part-time, and seasonal employees. As an equal opportunity employer, Resorts follows all applicable employment laws that prohibit discrimination on the basis of race (including traits historically associated with race, such as hair texture, hair type, and hair styles), color, national origin, sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), religion, age, genetic, information, disability, marital status, or any other bases protected by applicable federal, state, or local laws. This policy applies to all aspects of employment, including but limited to hiring, placement, promotion, transfer, separation, training, compensation, and benefits.

Posted 30+ days ago

Direct Support Professional-logo
Direct Support Professional
DSP ConnectionsSalem, Oregon
DSP Connections, Inc is an organization committed to providing support to individuals with Intellectual and Developmental Disabilities. We are a team full of love and purpose .We want to help others overcome their challenges and reach goals they never thought were reachable. We are looking for respectful Direct Support Professionals (DSPs) who want to join individuals in succeeding in life skills, independence, community integration, and much more! If you are looking for a career path, this position is for you! This role is based in Salem, OR. Locations we are currently recruiting for: Linn, Marion, Polk, and Lincoln Counties Hourly Pay : $22.22 Qualifications: Minimum 6 months experience of working with the I/DD Community or minimum 1-year caregiving experience or related experience. (if you don’t meet the requirement, we have a course you can complete to become a DSP) CPR/First Aide Training within 30 days of hire (will provide class opportunities) Reliable transportation to/from work Able to transport a client in their personal vehicle for community outings, errands, and more. Smart Phone Benefits: 401K Paid Time-off (PTO) Health Insurance (full-time employees) Dental Insurance Vision insurance Life insurance Professional Development opportunities Available legacy Bonus Referral Bonus when you refer a friend to DSPC. Available Training Opportunities to complete your annual CEUs. Overtime available Unbeatable Bonus Perks &Incentives Exclusive to DSPC (Will be shared at Interview) **See our recruiting team for more information! Job Types: Part-time and Full-time Spanish ASL ***Potential FT hours available with flexible availability and willing to work at multiple locations. Schedule: Weekend Part-time Swing shifts (late afternoon and evenings) Part-time Day Shifts (mid mornings) Before school and after school care May work additional hours on requested holidays and non-school days (summer, winter break, spring break, etc.) Overtime available (if willing to pick up additional clients) Other Languages:

Posted 3 days ago

Direct Support Professional - All Shifts Available-logo
Direct Support Professional - All Shifts Available
Residential AdminNew Bedford, Massachusetts
Come join one of the area’s largest employers! See everything going on at LifeStream on our Facebook and Instagram page Schedule: Now hiring for full-time and part-time. Day shifts, evening shifts, and overnight shifts are available! Hourly rate starts at $19-$20 depending on MAP certification PLUS $1/hour weekend differential. LifeStream is an equal-opportunity employer ESSENTIAL DUTIES AND RESPONSIBILITIES: In this role as a Direct Support Professional, you will assist individuals in creating meaningful opportunities to fully participate in the running of their home and become fully immersed in the communities in which they live. The day-to-day operations of the residential home will reflect an environment that values respect, dignity, and privacy. Direct support professionals recognize the unique gifts, preferences, and needs of each person supported. They partner with them in making informed decisions and everyday choices about their finances, well-being, relationships, and employment Assist all individuals with their daily needs and ensure that all activities are reflective of their choices. A full job description is available upon interview. QUALIFICATIONS AND REQUIREMENTS: 18 Years of age Valid Driver’s license Authorized to work in the US Once hired, must attend LifeStream orientation and training Access to a vehicle EDUCATION and/or EXPERIENCE: No experience is required to qualify for these positions. You need a high school diploma or GED.

Posted 5 days ago

Family Support Worker - Fulltime-logo
Family Support Worker - Fulltime
Children's Hospital and Health SystemBlack River Falls, Wisconsin
At Children’s Wisconsin, we believe kids deserve the best. Every child deserves a safe and loving home. When parents are unable to provide this on their own, intervention is needed to ensure these children are free of abuse and neglect. We provide child well-being services to help children live in a safe and nurturing environment. We provide services to parents needing education and guidance to improve their parenting skills so their children can remain with them. We also provide services to children who are placed with foster families until they can return home or become part of an adoptive family. Our experienced professionals provide the following services to families in Milwaukee County and at locations throughout Wisconsin. Foster Care Treatment Foster Care Adoption Respite Care Child Advocacy Centers Family Case Management Family Finding We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today. Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/ Position Summary: Family Support worker provides a combination of services that may include education, visitation and support services to caregivers and children. This position provides individual services in an office, community or home based location. Direct service activities may include needs assessments, service planning, teaching, resource and referral, supporting parent/child interactions, crisis management, developing informal and formal support networks with families, and observing and documenting parent/child interactions. Position Requirements: Bachelor's degree preferred. One year experience working in community programs with families of diverse ethnic, cultural and socioeconomic background. Experience working with or providing services to children and families. Bilingual in Spanish/English or Hmong/English may be a plus, depending on program needs. Requires a valid driver's license, acceptable driving record, personal auto liability insurance coverage and the ability to be insured by the CHHS auto insurance carrier. Must use personal vehicle to transport children, complete in-house car seat transporter training within one month of hire and re-train biannually thereafter to maintain. Demonstrated knowledge of psychosocial, economic and cultural determinants of healthy growth and development. Working knowledge of current trends and developments in the prevention and family support field. Knowledge of the ecological theories and family support principles. Ability to make sound judgments, to use supervision effectively and to take independent action if needed to ensure child safety. Is cool under pressure and can effectively cope with change. Relates well to all kinds of people and is approachable. Commands attention and can manage group process during presentations and family meetings. Ability to work independently in a fast paced environment. Excellent verbal and written skills. Ability to communicate effectively both in oral and written communication, including the ability to write factual progress notes, effectively present information in individual and group settings with a variety of audiences. Strong computer skills. Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.

Posted 4 days ago

Senior  Direct Support Professional-logo
Senior Direct Support Professional
Community OptionsColumbia, South Carolina
Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states. We are actively seeking a Senior Direct Support Professional (SRDSP) in Columbia, SC to use best practices within a community-based residential setting to teach individuals with disabilities how to acquire the physical, intellectual, emotional, and social skills needed to live as independently as possible. The Senior Direct Support Professional (DSP) is responsible for providing person-centered care tailored to meet the needs of individuals with intellectual and developmental disabilities. You will also support a team with day-to-day operations and challenges as a team leader for an assigned location. Starting Pay Rate: $16.48 per hour Bonus: $250.00 Employee Referral (Must successfully pass 90-day introductory period) Responsibilities Provide direct care to individuals with intellectual and developmental disabilities tailored to their Individual Support Plan (ISP)/Person Centered Plan (PCP) Assist with training team members to support programmatic initiatives, goals, daily routines, and the unique needs of individuals with intellectual and developmental disabilities Assist with daily routines including cleaning, cooking established meal plans, feeding, medication administration, and maintaining personal hygiene Monitor the health and medical needs of individuals and immediately report any concerns Drive individuals to medical appointments and activities in the community Assist with the learning and development of independent and community-based skills Ensure program documentation and billable records are completed accurately and timely Participate with individuals in community, social, and recreational activities Build a support network for individuals by developing and maintaining relationships with community members, businesses, and families Ensure work locations and vehicles are clean, well maintained, and stocked with necessary supplies including groceries, medications, and cleaning supplies Employees must cooperate with the licensee and department staff in any inspection, inquiry or investigation Additional tasks and responsibilities may be assigned Minimum Requirements High School Diploma or GED Complete all state and agency required training per state guidelines Valid driver’s license with a satisfactory driving record Experience supporting individuals with intellectual and developmental disabilities• Ability to work individually and with a team to support individuals with intellectual and developmental disabilities Ability to establish a comfortable and supportive relationship with individuals receiving supports Ability to exercise good judgment and remain calm in crisis situations Competitive Benefits: Insurance Options (Medical, Dental, Vision) Paid Holidays—Including a Birthday Holiday Generous Paid Time Off (PTO) Employee Incentive & Discount Programs 403b Retirement Plan with Employer Match Exceptional Career Growth Opportunities If interested, please click Apply Now or send Resume to: Resumes-SC@comop.org Please Visit Our Website to Complete an Online Application! www.comop.org Community Options is an Equal Opportunity Employer M/F/D/V

Posted 30+ days ago

Direct Support Professional Part-Time (Weekend & Overnight)-logo
Direct Support Professional Part-Time (Weekend & Overnight)
Community OptionsCorpus Christi, Texas
Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states. We are actively seeking Full-Time, Part-Time, PRN Direct Support Professionals (DSP), Caregivers, Direct Care Staff, Home Health Aides in Corpus Christi, TX to provide person-centered care tailored to meet the needs of individuals with intellectual and developmental disabilities. This is a fantastic opportunity for professional growth, while making a difference! No experience required– we provide PAID training! Starting Pay : $10.25 per hour We are offering a $250 SIGN ON BONUS OPPORTUNITY FOR Full-Time and Part-Time NEW HIRES! We are also offering $250 employee referral bonus! (Contact local office for details) Shifts available : Friday, Saturday & Sunday: 9:00am-6:00pm (DSP-Weekends) Monday - Thursday: 11:00pm-9:00am (DSP-Overnight Weekdays) Friday, Saturday & Sunday: 6:00pm-9:00am (DSP-Overnight Weekends) Responsibilities Provide direct care to individuals with intellectual and developmental disabilities tailored to their Individual Support Plan (ISP)/Person Centered Plan (PCP) Assist with daily routines including cleaning, cooking, feeding, medication administration, and maintaining personal hygiene Monitor the health and medical needs of individuals and immediately report any concerns Assist with the learning and development of independent and community-based skills Participate with individuals in community, social, and recreational activities Drive individuals to medical appointments and activities in the community Ensure program documentation and billable records are completed accurately and timely Build a support network for individuals by developing and maintaining relationships with community members, businesses, and families Ensure work locations and vehicles are clean and well maintained to provide a safe environment Additional tasks and responsibilities may be assigned Employees must cooperate with the licensee and department staff in any inspection, inquiry or investigation Minimum Requirements High School Diploma or GED Complete all state and agency required training per state guidelines Valid driver’s license with a satisfactory driving record Ability to work individually and with a team to support individuals with intellectual and developmental disabilities Ability to establish a comfortable and supportive relationship with individuals receiving supports Ability to exercise good judgment and remain calm in crisis situations Working Conditions Work in residential programs, day programs, and in the community Transport individuals utilizing your own vehicle or company provided vehicles Schedule may change due to business needs and may include evening and weekend hours Overtime may be required due to business needs May be required to lift or move 25+ pounds Why Community Options? Competitive Insurance Options (Medical, Dental, Vision). Paid Holidays—Including a Birthday Holiday! Generous Paid Time Off (PTO). Employee Incentive & Discount Programs. 403b Retirement Plan. Exceptional Career Growth Opportunities. Great coworkers/team that support you! If you have any questions, please don’t hesitate to contact the friendly staff at our office! Phone Number: 361-808-8600 If interested, please click Apply Now or send resume to: Resumes-CC@comop.org Please Visit Our Website to Complete an Online Application! www.comop.org Community Options is an Equal Opportunity Employer M/F/D/V

Posted 3 weeks ago

Direct Support Professional Community - Developmental Services - Bellows Falls-logo
Direct Support Professional Community - Developmental Services - Bellows Falls
HCRS Current PositionsBellows Falls, Vermont
Starting at $20 per hour!! $750 sign-on bonus Starting with 4 weeks of paid time off (pro-rated) plus 12 sick days and 9 holidays per year! Are you a creative, flexible, and dependable individual looking for a fulfilling career? If so, being a Direct Support Professional (DSP) may be the position for you! As a DSP, you will use your creativity and people skills to support individuals living with developmental disabilities to achieve their desired goals and grow their independence. HCRS brings professionals from a wide variety industries and backgrounds who all have one thing in common: supporting individuals to lead their most fulfilled lives. We want to hear from you if you have: Flexibility, positive attitude, strong organizational and customer services skills; Experience working with individuals with developmental disabilities and/or mental health challenges, or transferrable skills that relate to serving this population (such as experience in education, health care, other human services or customer service); Desire to be part of an energetic team; Ability to collaborate with persons served, their families and/or other important people in their life, and colleagues in a team environment; A Valid driver’s license, insurance, and reliable transportation; and A High school diploma or GED; Associate’s or Bachelor’s degree is preferred. With offices just a short drive from New Hampshire and Massachusetts, HCRS is an ideal place to work. Join a team that makes a difference every day and a company that has been named one of Vermont's Best Places to work for FIVE years in a row. With competitive compensation, excellent benefits, unique wellness incentives, and being part of a company that promotes from within, you will want to work with this team for your lifetime! Salary range for this role is $20-$23 per hour

Posted 30+ days ago

Help Desk Support Specialist - Journeyman-logo
Help Desk Support Specialist - Journeyman
SignificanceWashington, District of Columbia
Significance is a woman-owned consulting firm serving the federal government. We are known for building trusted relationships within our teams and with our clients and hiring the highest-level experts who implement innovative solutions. We also like to have fun! Our focus on culture has contributed to Significance being named a Washington Business Journal Best Place to Work each of the last six years. We are seeking a Help Desk Support Specialist – Journeyman to provide responsive and professional technical support for GCSS-MC users. This role focuses on resolving access, performance, and system issues while maintaining compliance with service level standards and audit requirements. The ideal candidate will bring strong troubleshooting skills, customer service orientation, and experience supporting secure, mission-critical systems. Required Skills Bachelor’s degree in information technology, Computer Science, or a related field. 4–6 years of experience in IT service desk or technical support roles. Experience responding to end-user requests via phone, email, or ticketing systems in a high-volume, enterprise environment. Proficiency in troubleshooting and resolving issues related to user access, system performance, software, and hardware. Familiarity with ITIL-based service management processes and tools (e.g., Remedy, ServiceNow). Ability to document, track, and resolve incidents in accordance with service level agreements (SLAs). Strong communication and customer service skills with the ability to explain technical issues to non-technical users. Active DoD Secret Clearance Desired Skills Experience supporting Department of Defense (DoD) systems or working in a secure federal environment. Familiarity with GCSS-MC or other Oracle-based ERP systems. Understanding of audit compliance requirements and documentation standards. Experience supporting Tier 1 and Tier 2 operations in a 24/7/365 environment. Knowledge of Active Directory, user provisioning, and account management. Exposure to interface troubleshooting and data integrity support. $74,000 - $83,000 a year At Significance, your base pay is one part of your total compensation package and is determined within a range. Our pay ranges are based on the local cost of labor benchmarks for each specific role, level, and geographic location. We carefully consider a wide range of factors when determining compensation, including but not limited to experience; job-related skill sets; relevant education or training; and other business and organizational needs. The salary range listed is for the level at which this job has been scoped. In the event that you are considered for a different level, a higher or lower pay range would apply. This position is also eligible for a comprehensive and generous benefits package. We are an E-Verify Employer https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster.pdf https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPoster.pdf #LI-MH1

Posted 4 weeks ago

Outside Sales Support Representative-logo
Outside Sales Support Representative
Hercules IndustriesColorado Springs, Colorado
This position is primarily responsible for the administrative support and assistance of outside sales representatives selling and promoting of HVAC products, in-person at the sales counter, and/or over the phone. Quotes prices on various products, enters orders into computer system, and relays pertinent order information to the customer. $24.00-$33.65 per hour. M-F 7 am-4:30 pm. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Receives and processes requests directly from inside sales representatives for price quotations, purchase orders, order changes, adjustments, and cancellations. Accumulates all necessary information to prepare quotations on special items and assists and coordinates efforts with other company personnel to deliver quotations on special items. Uses computer system to retrieve customer information, stock status information, the status of purchase orders, and makes changes as needed. Enters orders accurately in the computer system in a timely manner. Ensures that correct codes are used for retrieving and inputting information. Follows up on orders by checking the computer system and with other departments for delivery information. Works closely to expedite delivery of scheduled shipments and communicates information to customer. Processes required information in the computer system to ensure accurate credit is given to customer for returned goods. Exhibits friendly and helpful attitude. Establishes and maintains customer relationships by solving customer problems, utilizing product knowledge to satisfy customer needs, and offering outstanding customer-focused service. Counter sales support and backup as needed. May pull customer orders from inventory as needed. Assists customers in loading their orders. Participates in product meetings, seminars and training schools to enhance and maintain product knowledge. Attention to detail is required and the ability to meet deadlines. Excellent attendance and the ability to meet deadlines is required. Ability to work overtime as required. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability preferred. Applicant must be self-motivated, exceptionally well organized, and always customer service oriented. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: General knowledge of HVAC industry and products preferred but not required. Administrative/Clerical support experience preferred but not required. High School diploma or GED required. Experience with MS Office including Word, Excel and Outlook. Qualified applicants must be customer oriented and motivated with excellent verbal communication skills and strong phone skills. Ability to analyze customer needs and to recommend the proper course of action. Ability to organize and prioritize assigned tasks, job projects and deadlines. Must possess ability to keep abreast of product applications and technology trends. Ability to pass background check and drug screen. LANGUAGE SKILLS: Ability to effectively communicate with customers and staff to make an accurate assessment of customer needs. MATHEMATICAL SKILLS: Ability to perform basic mathematical calculations required to accurately complete assigned tasks. COMPUTER SKILLS: Excellent computer skills including Microsoft Office. REASONING ABILITY : Ability to interpret a variety of instructions furnished in oral or written form. Ability to use sound judgment and problem-solving skills. ATTENDANCE DEMANDS: The attendance demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Attendance is required for an 8-hour shift Monday through Friday between the hours of 6:00 A.M. to 5:00 P.M. or within normal business hours as established by the supervisor. Employee may be required to work overtime, and occasional Saturday’s and Sunday’s. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; walk and stand; use hands, handle, or feel; and required to speak, read, and hear English. The employee frequently is required to reach with hands and arms. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate but may be loud on occasion. This is a fast-paced environment. DISCLAIMER: The preceding job description is designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Hercules Industries is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as a qualified individual with disability, or other legally protected status. Comprehensive benefits are an important component of an employee's compensation package. Hercules recognizes the contribution of every team member and therefore is pleased to offer a competitive and cost-effective benefits package to support your needs and long-term goals. Hercules Industries offers the following insurance: Medical, Dental, Vision, Short Term Disability, Long Term Disability, and Employee Life Insurance (Basic Life/AD&D and Voluntary Life/AD&D). We pay Holiday, Vacation, and Sick time; as well as a Flexible Spending Plan, Wellness Program, and Employee Assistance Program (EAP). We offer a 401(k) Savings Plan and company match. Hercules is an Employee-owned company and offers an Employee Stock Ownership Plan (ESOP). The company offers a quarterly Hercules Employee-Owner Partners in Profit Bonus based on eligibility. Hercules encourages and supports participation in service activities that contribute to our community. Employees are permitted to take three paid hours of work time per month to participate in an approved community service activity.

Posted 30+ days ago

Subaru Customer Support Specialist-logo
Subaru Customer Support Specialist
Shift DigitalBirmingham, Michigan
Description Customer Service Specialist (CSS) Shift Digital is the leader in digital marketing program optimization. Established in 2008 and headquartered in Birmingham, Michigan, our comprehensive solutions help national brands and their local retailers measure, manage, and improve the performance of their digital marketing and sales initiatives. A Customer Service Specialist will assist major automotive dealerships in communicating to consumers. Our ideal candidate will have excellent customer and client service skills, organizational skills and great attention to detail. With numerous opportunities for growth after a year in this role, this role is ideal for recent college grads looking to start their career in the marketing and communications field. This is a full-time position. The first two days are in person then after that this position is fully remote. In addition to our phenomenal health benefits, we offer paid holidays, generous paid time off (PTO) and other employee perks. Role and Responsibilities Build relationships with clients and dealers remotely via phone Phone and email customer support communication Capture lead information Draw key insights from analytics Execute client’s vision process Manage a multitude of tasks in a timely fashion Provide feedback on program improvements Assist in any additional ad hoc projects Desired Skills and Experience Strong communication skills, proper phone and email etiquette The ability to work independently but also as a team player Time management and superior organizational skills Qualifications <1 years of relevant industry experience If a recent grad, relevant experience in an internship or campus club/organization Bachelor's degree required Previous customer service experience Experience working with various computer programs Shift Digital participates in eVerify EOE

Posted 30+ days ago

Worldwide TechServices Open logo
Dynamic PC Support Techician
Worldwide TechServices OpenDubuque, Iowa
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Job Description

Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers.

 

The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.

Responsibilities

 

  • Provide customer support for designated equipment
  • Answer client questions in a professional manner
  • Accept and deliver all service calls assigned within the established service level agreement for each client
  • Meet established customer service satisfaction criteria as outlined in established guidelines and policies
  • Complete all administrative tasks associated with each call as documented in established policies and guidelines
  • Complete real-time reporting of all calls as documented in established policies and guidelines
  • Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
  • Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
  • Report all activity in an accurate and timely manner
  • Understand all Safety policies and guidelines and work within the guidelines of policies daily
  • Additional requirements may exist if offer of employment is extended
  • Other duties may be assigned to meet business needs

 

Qualifications

Education and Experience:

  • Typically requires technical school certification or equivalent and 0-2 years of relevant experience
  • Previous customer service experience is a plus

 

Certifications and/or Qualifications:

  • Maintain all required OEM Certifications as directed by Management
  • Knowledge of relevant software and hardware
  • Valid Driver’s License and reliable transportation with valid registration and adequate insurance

 

Skills:

  • Ability to communicate regarding technical issues with clients
  • Ability to drive to client locations
  • Ability to drive long distances, and occasional overnight assignments within other geographies
  • Ability to lift and or move various computer equipment up to 50 lbs
  • Must own a basic repair tool kit