Auto-apply to these healthcare support jobs

Inspire health. Serve with compassion. Be the difference. Job Summary Leads, oversees and ensures the successful delivery and management of projects/systems within scope, quality, schedule, and cost constraints that may be clearly defined or may require dynamic change management to deliver business value. Clinical subject matter expert, and often end user who participates in the selection, planning, and execution of products, services, or outcomes outside of the department scope or regular business duties. May also initiate projects under the direction of pharmacy administration to enhance existing operations. Works with pharmacy executives, directors, functional managers, and clinical pharmacists on a regular basis as well as non-pharmacy clinical, ancillary, informational services, and marketing teams. Collaborates with allocated project team members and evaluates productivity, communication, and teamwork. The job requires project and program management skills to oversee the deliverables for multiple special projects/systems simultaneously so that all projects/systems are integrated across the department. Helps identify project/system strengths, weaknesses, opportunities, and risks. This position allows remote work at the discretion of the reporting operational leader. Essential Functions All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference Management of systems/special projects: -Assess feasibility through research and stakeholder engagement -Collect project/system requirements, objectives, and acceptance criteria from sponsors and stakeholders -Ensure that objectives are in line with department and enterprise objectives -Identify, prioritize, and schedule deliverables, milestones, and required activities/tasks -Engage operational leadership to estimate resource requirements, activity durations, and costs -Prepare and update documents such as charter (scope), work breakdown structure, project sign off, and lessons learned -Follow established standards and procedures for reporting and documentation -Work with operational leadership to recruit or assign team members to tasks -Evaluate individual and team performances and provide feedback to operational leadership -Monitor project/system activities, ensuring the accuracy, quality, and integrity of the information -Perform risk assessments and implement mitigation plans -Ensure that the project/system results meet agreed upon business objectives -Facilitate project closure by archiving project documents and conducting project review sessions with stakeholders -Work with operational leadership to smoothly transition deliverables to the functional team(s) Enhancement of operational productivity and performance: -Actively evaluate operational workflow and develop process improvement initiatives where needed -Anticipate, mitigate, and solve workflow problems -Incorporate feedback from patients, clinical staff, ancillary staff, and leaders to improve performance -Standardize yet customize workflow initiatives for individual clinical sites Promotion of a successful project and operational team: -Facilitate effective collaboration and communication among operational, clinical, and ancillary staff -Guide and educate project/system and operational key stakeholders -Unite teammates through conflict resolution and prevention -Recognize individual and team wins -Encourage leadership and professional development opportunities for the team Performs other duties as assigned. Supervisory/Management Responsibilities This is a non-management job that will report to a supervisor, manager, director or executive. Minimum Requirements Education- Bachelor's degree in Pharmacy as a graduate from an ACPE approved College of Pharmacy. PharmD preferred. Experience- Two (2) years of experience with project management, system management, project coordination, and/or general business management. Pharmacy experience preferred. In Lieu Of In lieu of an active Pharmacist license, may be a graduate of an ACPE accredited US college of Pharmacy with an intern certificate pending initial licensure or have completed requirements for reciprocity pending board of pharmacy interview for licensure. Required Certifications, Registrations, Licenses Licensed to practice as a Pharmacist or eligible to become licensed within 4 months of hire date in the state the team member is working. Knowledge, Skills and Abilities Demonstrated sensitivity to working in a political environment and to interacting with leadership Ability to problem solve. Ability to work in dynamic interdisciplinary team situations; handle urgent, stressful conditions. Ability to exhibit excellent interpersonal skills in dealing with subordinates, peers, supervisors and others outside the department. Knowledge of medical and pharmacy terminology; strong mathematical & computer skills. Understand BOP/DHEC/DEA rules/regulations Work Shift Day (United States of America) Location Greenville Memorial Med Campus Facility 7001 Corporate Department 70017296 Pharmacy System Support Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.

Brand Overview: As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America. We inspire women of all ages to look and feel their best - just as they are. With 900+ stores, we've earned our reputation as a leader in hometown fashion. The true secret to our success is deeply rooted in our commitment to our values.Ready to apply? We currently have an opportunity for a Temporary Retail Sales Support to join our team located at our Store 1482-Pueblo Crossing-maurices-Pueblo, CO 81008. Ready to help bring feel good fashion for real life™ to hometowns across North America? We’re looking for individuals with a passion for fashion that have what it takes to give the kind of exceptional service our customers know, love and deserve from us. Since 1931, we’ve helped women look and feel their best every day — making maurices not only a special place to shop, but a great place to work and connect. Apply today! Position Overview: Looking to work in a fast-paced environment? Join our team for the holiday season and earn some extra cash and a 40% discount. You’ll get to help our customers find gifts for family and friends as well as dress themselves for all their holiday events!As a member of our team, you’ll provide excellent service to our customers and make sure the store looks great! And we’ll make sure you have fun while doing it! Apply today if you are people focused, goal oriented, have a flexible schedule. The above information has been designed to indicate the general nature and level of work performed by employees within this classification.New Hire Wage Range: $14.81 - $14.94 Location: Store 1482-Pueblo Crossing-maurices-Pueblo, CO 81008 Position Type: Temporary (Fixed Term)/Part time Benefits Overview: https://www.maurices.com/benefits Equal Employment Opportunity The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business. The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process. Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.

Benefits: 401(k) Competitive salary Dental insurance Health insurance Paid time off Profit sharing CUSTOMER SUPPORT SPECIALIST Position Overview: If you are looking for an opportunity, we’re looking for a Customer Service Representative that is seeking a career – not just another job. We need someone who takes pride in every project and making sure they make our customers look good. Because if our customers aren’t happy, they won’t come back and then we can’t pay you. We are looking for an organized, detailed oriented individual able to thrive in a fast-paced, deadline driven environment. You will be working with an experienced production team and enjoy support from a national network of fellow Specialists. If you have experience in the print/signs/graphics field, like to play with fun technology every day, come and grow with our company and enjoy the benefits of our health insurance, 401K and profit-sharing plans. Your Run-of-the-Mill Basic Responsibilities: Greet customers in a courteous manner and gather information for estimating. Answer the telephone using the company's procedures for incoming calls. Direct calls appropriately. Handle routine questions and requests by customers. Deal with customer complaints and concerns, facilitating satisfactory resolution as quickly as possible. Serve customers at the front counter. Process their orders in a timely manner. Any delays must be reported to management. Fully utilize the computerized pricing/estimating program. The Important Stuff You Must Have: A background in the print/sign industry. Customer Service experience Be a good communicator – ask questions, admit mistakes and don’t point fingers. You must be nice to the people who are our customers and those that you work with even when they don’t deserve it. Like to work and work while at work. Be a multi-tasking maniac. We do a lot in a short time. This is no place for the proactively challenged. Be willing to jump in and figure things out on your own. No hand holding here. You must be a life-long learner to work here. Lots to learn and it’s always changing. Big Pluses if You Have: Experience using estimating Software (Printer’s Plan, PrintSmith, Etc.) About Us: We have been in business in NC Triad area for over 50 years, so we are not going anywhere. We also have lots of cool awards from our network and from our customers. We work on lots of creative projects for some of the biggest companies in NC. Check us out and we’ll guarantee you’ll say, “I had no idea they do all this stuff!” and you will immediately want to come to work here. Thanks for reading this far and if you did read this far enter the keyword Creativity in your subject line for priority review. Compensation: $18.00 - $23.00 per hour We are one of the nations leading communications businesses backed by 50 years of professional experience and extraordinary growth. While technology plays a pivotal role in our industry, from print, signs and marketing to online ordering portals and more, we believe a rewarding career is shaped by people, purpose and passion. If you dream of being part of an organization with a great heritage, progressive leadership and cutting-edge technology, discover the world that is Sir Speedy and its independent franchisees. Sir Speedy is a leading industry provider of printing, signs and marketing services, but we’re less corporate culture and more close-knit family. We collaborate on ideas and dreams. Push boundaries. Solve challenges. Look out for one another. And yes, we work hard…and play harder. It’s part of our DNA. With several career paths to choose from – sales, marketing, design, production, operations – no matter the role you choose, you’ll be working in an organization that cares about you. At Sir Speedy you can make a difference.

Netradyne harnesses the power of Computer Vision and Edge Computing to revolutionize the modern-day transportation ecosystem. We are a leader in fleet safety solutions. With growth exceeding 4x year over year, our solution is quickly being recognized as a significant disruptive technology. Our team is growing, and we need forward-thinking, uncompromising, competitive team members to continue to facilitate our growth. POSITION SUMMARY: The Technical Support Engineer provides Second Level Remote Technical Support Services, including device and hosted software solutions, case management, and continuous improvement in technical support services. This role also supports customer integrations involving APIs, webhooks, and system-level configurations such as SSO. ESSENTIAL FUNCTIONS: Provide efficient support assistance, ensuring smooth deployment, integration, and operation of Netradyne’s products Troubleshoot and support API integrations, webhook configurations, and customer system workflows Assist customers and partners with SSO setup (e.g., SAML, OAuth) and identity-related troubleshooting Develop and maintain support documentation, including how-to guides for APIs, webhooks, and SSO setups Provide timely and professional support for all products and services Maintain accountability and ownership of assigned issues and support tickets Participate in QA and validation of new features, especially those involving external system touchpoints Help improve internal processes and recommend changes based on technical insights and recurring cases SUPPORTIVE FUNCTIONS Collaborate with engineering teams to escalate complex integration or platform-level issues Coordinate with DevOps and Backend teams to validate and reproduce integration-related customer issues Contribute to onboarding processes for new customers, especially around system-level integrations QUALIFICATIONS: Ability to (Competencies): Bachelor’s degree in technical discipline, Technician Certification, or equivalent experience Minimum 3 years’ experience in technical support, preferably supporting SaaS platforms or integrated systems Hands-on experience with APIs (REST), webhook-based communication, and scripting integration flows Working knowledge of SSO protocols (SAML, OAuth, OpenID Connect) and ability to assist with implementation and debugging Proficiency in SQL and Python; able to analyze logs, craft queries, and support data-related issues Ability to multitask and collaborate across cross-functional, international teams including Engineering, DevOps, and Customer Success Strong written and verbal communication, and ability to translate technical concepts for non-technical users Highly organized with strong prioritization skills and attention to detail Familiarity with tools such as Postman, curl, browser dev tools, and system log analyzers Knowledge of support best practices, including root cause analysis and incident documentation EDUCATION: Bachelor’s degree in technical discipline, technician certification, or equivalent experience. Compensation Package_Perks of being a Netradyne employee: Salary + eligibility for yearly bonus Company equity Company Paid Health Care, Dental, and Vision Coverage for you and most of your dependents Generous PTO and Sick Leave 401(K) with generous company match Disability, Life Insurance and Ancillary Benefits And much more! San Diego Pay Range $75,000 — $95,000 USD We are committed to an inclusive and diverse team. Netradyne is an equal-opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status, or any legally protected status. If there is a match between your experiences/skills and the Company's needs, we will contact you directly. Netradyne is an equal-opportunity employer. Applicants only - Recruiting agencies do not contact. Recruitment Fraud Alert! There has been an increase in fraud that targets job seekers. Scammers may present themselves to job seekers as Netradyne employees or recruiters. Please be aware that Netradyne does not request sensitive personal data from applicants via text/instant message or any unsecured method; does not promise any advance payment for work equipment set-up and does not use recruitment or job-sourcing agencies that charge candidates an advance fee of any kind. Official communication about your application will only come from emails ending in ‘@netradyne.com’ or ‘@us-greenhouse-mail.io’. Please review and apply to our available job openings at Netradyne.com/company/careers. For more information on avoiding and reporting scams, please visit the Federal Trade Commission's job scams website .

Taylor Corporation is a growing, dynamic company with big plans for the future ― and our people. Family owned and proud of it, we power our employees’ potential and strive to create opportunity and security for every member of the team. We’re passionate about our work, we believe there is always a better way, and we’re in this for the long haul. Your Opportunity: The Occasions Group is hiring for Seasonal Production Support Workers to join our team for the holiday season! We’re offering full-time and part-time positions with flexible scheduling and multiple shift options to choose from. Your Shift: Flexible hours 1st, 2nd, and 3rd shifts Shift differential for 3rd shift Weekdays and weekends available Overtime as needed Your Responsibilities: Assembles, binds, and/or packages materials and products manually Performs basic quality control checks including measuring, weighing, strength testing, package counts, and evaluating product or package appearance Folds & tapes boxes, applies labels, and stacks boxes on pallets according to direction You Must Have: Ability to comprehend number sequencing and recognize errors Maintains a pattern of regular and predictable attendance Ability to find solutions to problems Ability to follow written and verbal directions Ability to distinguish colors in order to distinguish printing errors Perform a variety of tasks throughout the day in a fast-paced work environment Interact constructively and effectively with all employees Ability to work in a team environment toward a common goal Reacts to change productively and handles other tasks as assigned About Taylor Corporation One of the top five graphics communications companies in North America, Taylor’s family of companies provide a diverse set of products, services and technologies addressing the toughest communication challenges. For 45 years, Taylor has been a premier provider of powerful and innovative products, services and expertise for individuals, businesses and distributors large and small. Our 10,000+ employees spanning more than 25 states and nine countries work diligently to create the interactive, printing and marketing solutions that have helped build some of the world’s more recognizable brands. Everything we do begins with identifying the unique priorities and needs of our customers and creating one-of-a-kind solutions. Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.

Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life… Assist customers with a variety of transactions through a seamless and friendly experience Inspire trust, teamwork and positive team relationships Defuse customer situations and provide resolution in a timely and effective manner Utilize store technology to manage and organize customer alteration needs Deliver customer expectations through teamwork and collaboration within the Alterations & Store Team You own this if you have… The ability to effectively build relationships with your customers, peers and leadership Proficiency in multiple operating systems such as MS Windows, iOS and Android Clear, effective communication with strong interpersonal skills The ability to stay organized and prioritize multiple tasks and customer requests in a fast-paced environment A willingness to learn, and safely operate standard alterations equipment The ability to work a flexible schedule based on department needs We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com . Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $18.30 - $19.00 HourlyThis position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Full_Time_ES-US.pdf

Acute Care Technology ZOLL Medical is a growing, innovation-driven company on the forefront of delivering medical devices to save lives, and software solutions to improve efficiency. With customers in more than 140 countries, we continue to expand our reach, as well as our product offerings. Hospitals, emergency medical services (EMS), and others trust us to provide high-quality products and exceptional customer service. ZOLL products are used every day across the globe to save the lives of people who suffer sudden cardiac arrest. From Real CPR Help® technology—an industry first—to the world’s only wearable defibrillator, our capabilities and features set us apart. But none of this would be possible without the motivation and dedication of ZOLL employees, and we’re invested in their success. We offer competitive salaries and a comprehensive benefits package. Join our team. It’s a great time to be a part of ZOLL! Job Summary: The Technical Support Associate is responsible for tier 1 customer and ZOLL Sales Team Support. Essential Functions: Provide tier I technical support functions including, but not limited to: Provide support for technical and clinical Inquiries related to ZOLL products via telephone, E-Mail and/or Fax on a daily basis Follow up to inquiries, and ensures satisfactory customer resolution Follow departmental processes and procedures Accurate entry of customer reported complaint details into claim tracking system Occasional on-call phone support for evening and weekend emergencies Participate in internal process documentation creation and verification Performs departmental receiving/shipping as required Assist with creating 'Tech Tips' for new issues, escalation and resolution as required Occasional travel to customer site, up to 10% Stays current with system Information, changes and updates Research required information using available resources Skill Requirements: Good customer follow up skills Practical experience with Microsoft Office products Demonstrated self-starter Creative problem solving skills, attention to detail and well organized Strong interpersonal skills and the ability to work in a team environment Effective oral and written communication that is appropriate for the situation Proper phone etiquette and effective listening skills Required/ Preferred Education and Experience: 2 year degree/certificate in electronics/biomedical (preferred), or equivalent experience Minimum of 2 years prior technical support experience working directly with customers, or equivalent experience working in a technical capacity within the industry. ZOLL Medical Corporation appreciates and values diversity. We are an Equal Opportunity Employer M/F/D/V. ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 #LI-LV All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Direct Support Professional Mon-Fri 7:30-3:30p Freeport location 40 hours per week Family Friendly Daytime Hours The starting pay scale for this position is $15.00, with experience up to16.00 Qualifications: High School Diploma or Equivalent preferred Good oral and written communication skills required. Valid NYS Driver’s License and needs to be and remain a QUALIFIED driver. AMAP/First Aid/CPR/SCIP-R Training preferred. A minimum of one year experience supporting people with intellectual and other developmental disabilities preferred. Physical Aspects: May include, but are not limited to, lifting and transferring of an adult volunteer. Transportation/Driving as needed, inclusive of wheelchair vehicle/lockdowns Primary duties and responsibilities include but not limited to: Transports volunteers to and from program site, as well as to volunteer job opportunity locations, or other community based activities. Assists volunteers in achieving success and satisfaction in personal growth and their community based endeavors. Ensures safety of program volunteers while at program site; agency locations, community volunteer jobs and all other hubs sites Transports volunteers to and from primary site location, residences, community volunteers jobs, and additional hub site locations. Acts as liaison between the volunteers job site staff and program volunteers.

Responsive recruiter Benefits: Meal Discounts Career Growth Opportunities In-store and New Store Training Teams Health, Dental, and Vision Insurance | based on hours worked Uniform | Hideaway Pizza Logo Apparel 401(k) LOCATION ADDRESS 5966 South Yale Avenue Tulsa OK 74135 HIDEAWAY PIZZA OVERVIEW We don’t always take ourselves seriously at Hideaway Pizza, but we take our Food, Team, and Guests VERY seriously. At Hideaway Pizza, we do lots of little things that make a BIG difference, the number one thing is hiring the BEST ! We LOVE having great people on our team because we know great people like to have FUN . We are all about the FUN (and funny)! If you value People, Caring for Others, Staying Real, Creating Happiness, and Making It Right – then our values are aligned. Other BIG things we do at Hideaway Pizza is always use TOP QUALITY ingredients, never compromise our recipes, and prepare many of our items in-house, fresh daily. Many of our ingredients are locally sourced or made specifically for us. It’s why our GUESTS are LOYAL and have been since 1957 (like forever ago). Besides PIZZA , we offer many outstanding starters, salads, sandwiches, pastas, desserts, and drinks. Cheers to the next Pizza Party! JOB SUMMARY The primary commitment of the Support Team Member is to provide an EXCEPTIONAL experience for our Guests. This experience will leave the guests craving to return soon and share their excitement (food shots and selfies are preferred). Achieving this means you must embrace the Hideaway Way , excel in the Hideaway Service Standards , have superior menu knowledge, continuously enhance the Guest environment, and present yourself in a professional yet fun way. RESPONSIBILITES Embrace and Internalize THE WAY . Fanatic execution of the Hideaway Service Standards and Steps of Service to every Guest. Sincerely welcome and thank every Guest, creating a warm and inviting atmosphere. Obsessively maintain a clean and safe environment for the Guest and Team Members. Quickly answer the phone and handle calls in a professional and appreciative manner. Vigorously protect the financial interests of the Guests and Hideaway Pizza. Always create a FUN environment. REQUIREMENTS Must be 16 years or older. Have and maintain required licenses: Food Handlers, state and county specific. Work a varied schedule, including shifts, days, holidays, doubles, positions, and events. Follow all policies and procedures outlined in the employee handbook and job-specific training guides. Meet physical requirements as dictated by the job, standing (8 hours), walking, lifting (40 pounds), stooping, carrying (25 pounds), and wiping. Compensation: $11.00 - $17.00 per hour

The IT Support Engineer plays a key role in ensuring the smooth operation of the organization’s technology environment. This position is responsible for delivering high-quality technical support, maintaining computer systems and networks, and assisting end-users with hardware, software, and connectivity issues. Reporting directly to the Director of IT Infrastructure, the IT Support Engineer will combine strong technical expertise with excellent problem-solving and communication skills to keep systems secure, reliable, and efficient. This is a Wed – Sun3:00pm – 12:00am Position. QUALIFICATIONS AND EXPERIENCE: Bachelor’s degree in Information Technology, Computer Science, or a related discipline. 2+ years of experience in IT support, helpdesk, or a similar technical role. Strong knowledge of computer systems, networks, hardware, and software. Skilled in diagnosing and resolving technical issues quickly and effectively. Proficient with multiple operating systems and common business applications. Excellent communication, interpersonal, and customer service skills. Ability to work independently as well as collaboratively in a team environment. DUTIES AND RESPONSIBILITIES: Provide timely technical support for hardware, software, and other issues via in-person, phone, or remote methods. Manage the full lifecycle of company laptops, desktops, and related peripherals — including configuration, maintenance, upgrades, and disposal. Lead IT onboarding and offboarding processes — set up devices, accounts, permissions, and access for new hires; ensure asset return for departing staff. Deploy, maintain, and audit all UPS (Uninterruptible Power Supply) devices connected to desktops, instruments, and other equipment — including testing, and performing battery replacements. Maintain accurate inventory of all IT assets and ensure proper documentation. Manage user accounts, permissions, and passwords in line with security policies. Troubleshoot and resolve incidents efficiently, escalating complex issues when necessary. Document technical procedures, troubleshooting guides, and user instructions. Perform regular system checks, maintenance, and audits to ensure optimal performance and compliance. Collaborate as needed to implement upgrades, patches, and technology improvements. Provide user training and guidance on technology best practices.

*** All Applicants need to reside near or in Minneapolis, Minnesota *** Responsible for providing technical support to SEI users. Duties include providing phone, email, on-site, and remote support for production systems, troubleshooting, and resolving issues while maintaining case tracking of these actions. Special emphasis is given to strong customer service skills. Essential Duties & Responsibilities: Processing a variety of packages for shipping through vendor portals. Provisioning & Deprovisioning hardware for the organization through setup, packing, and processing returns. Provide support to SEI users over the phone, email, and in-person by identifying and resolving issues associated with software and hardware. Coordinates issue escalation to other IT teams and communicates progress and resolution. Documentation and case management of all support requests to detail information on reported requests, troubleshooting, actions taken, follow-up, and resolution. Documentation and management of all SEI assets deployed, swapped, and returned. Meets and exceeds team service level metrics with productivity, case management, and quality of service. Keeps apprised of new technology and system updates. Complete special projects or other tasks assigned in the agreed-upon timeframe and goals. Assist with Support & Management of on-site hardware and networking. Job Skills: Proficiency with using case management tools (Salesforce a plus). Must possess excellent oral and written communication skills and place a high degree of importance on developing and maintaining a high quality of service. Proven ability to learn new technology quickly. Ability to research and solve complex technical issues via phone, email, and online tools. Must possess the ability to prioritize tasks, stay organized, and be flexible to changing priorities. Ability to work on multiple tasks simultaneously, despite frequent interruptions. Consistent, high-level demonstration of integrity and professionalism. Work Experience: Four or more years providing customer service and support for end-user technology. Two or more years of experience as a Team Lead or Supervisor is a plus. Experience in an educational setting is a plus. Experience troubleshooting and diagnosing hardware issues. High level of experience using and troubleshooting with Windows Operating System, Microsoft Office, Internet Browsers is required. Experience using and troubleshooting with Mac Operating Systems, Mobile Devices, Chromebook OS, Windows/Mac Hardware, Citrix/VPN connections, and security applications and tools is highly preferred. Experience with remote management tools in the resolution of technical issues is a plus. Experience with Active Directory, Citrix Director, and Microsoft Administration is a plus. Experience imaging hardware and using software deployment tools is highly preferred. Experience with JAMF and SCCM. Education: Two-year degree or higher from an accredited institution (preferred) or equivalent work experience. Certificates, licenses and registrations: CompTIA A+ certification is highly preferred. JAMF certification is highly preferred. Other: Must be able to travel up to 20% of the time. Must be able to lift 25 lbs. Typical office setting. Mobility within the office including movement from floor to floor. Hybrid office setting with Remote and On-Site. Travel via plane, car, and metro may be required to perform this job. Must be able to work more than 40 hours per week when business needs warrant. Access information using a computer. Effectively communicate, both up and down the management chain. Effectively cope with stressful situations. Strong mental acuity. Regular, dependable attendance and punctuality are essential functions of this job. Other essential functions and marginal job functions are subject to modification. #LI-JD1 SEI offers a comprehensive package of benefits to employees scheduled 30 hours or more per week. In addition to medical, dental, vision, life and disability plans, SEI employees may take advantage of well-being incentives, parental leave, paid time off, certain paid holidays, tax saving accounts (FSA, HSA), 401(k) retirement benefit, Employee Stock Purchase Plan, tuition assistance as well as entertainment and retail discounts. Non-exempt employees are eligible for overtime pay, if applicable. Careers - Our Benefits, Strategic Education, Inc SEI is an equal opportunity employer committed to fostering an inclusive and collaborative culture where individuals can grow their careers and contribute fully. We strive to attract talent with broad experiences, skills and perspectives. We welcome applications from all. While it is not typical for an individual to be hired at or near the top end of the pay range at SEI, we offer a competitive salary. The actual base pay offered to the successful candidate may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal pay equity. Our Talent Acquisition Team is ready to discuss your interest in joining SEI. The expected salary range for this position is below. $21.50 - $32.75 - Hourly If you require reasonable accommodations to complete our application process, please contact our Human Resources Department at Careers@strategiced.com .

Job Title: AV/IT Support Technician Job Summary The AV/IT Support Technician is responsible for the operation, maintenance, and troubleshooting of audio-visual equipment to support meetings, events, and day-to-day business needs. This role ensures high-quality sound and video performance while maintaining accurate records and providing clear communication to management. Key Responsibilities: Equipment Setup & Operation: Ensure microphones, projectors, sound systems, video screens, and related AV equipment are set up, connected, and functioning properly. Troubleshooting: Diagnose and resolve technical issues with AV/IT systems; identify and document equipment malfunctions during meetings, video conferences, and events. Performance Monitoring: Track and evaluate sound and video quality, noting necessary adjustments and improvements. Documentation: Maintain detailed records of equipment usage, troubleshooting steps, resolutions, and recommended procedures for future reference. Communication: Report findings, issues, and recommendations to the manager in a clear and timely manner. Inventory Management: Maintain accurate inventory of AV/IT equipment, track serial numbers, and coordinate proper disposal of e-waste. Qualifications & Skills: Strong knowledge of audio-visual systems and equipment. Experience with both PC and Mac operating systems. Hands-on experience with Polycom systems. Strong troubleshooting and problem-solving skills. Excellent organizational and communication abilities. Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Pay Range $25 - $25 USD WHAT WE OFFER Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities! Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do! We Recognize Talent: We offer a variety of recognition programs for all levels of employees! Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. I n North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Compensation Type: HourlyCompensation: $18.00 Job Summary The Learning Support Specialist II (LSS II), Reading & Writing Lab performs the duties of a professional tutor. The LSS II tutors in-person and is expected to work with students, faculty, staff, and community members, either one-on-one or in small groups, to help them attain a deeper and more substantial command of the assigned subject matter. This role must be able to work with multiple writers and with other tutors present, in a shared tutoring space. The LSS II communicates with the department regarding individual progress and needs for students. This position is responsible for generating reports from tutoring software and sending them to his/her supervisor. The LSS II must have a strong command of the subject matter and be able to communicate it effectively to writers using a variety of methods and teaching tools. Tutoring Supplements learners’ understanding and command of the material for which they are seeking assistance, according to the learning outcomes and best practices outlined by the Developmental Program in the English Department. Assists learners in the completion of course requirements, as well as providing basic instruction in the use of digital resources. Administrative/Clerical Functions Maintains order in course-related documents and binders, duplicating items when necessary. Files student submissions. Submits accurate timecard information on a timely basis. Communicates student issues to relevant instructors and/or lead instructors. Reports technology issues to lead instructors and/or appropriate departments. Uses the College’s tutoring software as necessary. Continuous Learning & Mentoring Maintains a thorough knowledge of the material, as well as multiple instructional methodologies, to accommodate various learning styles. Attends tutor training sessions. Provides support to lead instructors and colleagues. Culture of Respect Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community. Minimum Qualifications: Bachelor's Degree in English or a related field One (1) or more years of reading, writing, and grammar instruction and/or tutoring experience in a secondary or adult education environment. Additional License Requirement: State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s). Full Time/Part Time: Part time Union (If Applicable): Scheduled Hours: 20 Additional Information In order to ensure your application is complete, you must complete the following: Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication. Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. If you are a current employee of Columbus State Community College, please l og in to Workday to use the internal application process. Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.

Join our growing mortgage team! As a Mortgage Loan Specialist, you will answer incoming calls, emails, and website inquiries related to mortgage appointments, applications, and closings with the intent to identify and resolve member questions. If you’d enjoy a fast-paced role that includes working collaboratively with a tight-knit group of mortgage professionals, supporting our Mortgage Loan Originators, and educating our members on the mortgage solutions that best benefit them, please consider applying today! As a Mortgage Lending Specialist with Community First Credit Union you will: Determine members’ mortgage needs and provide appropriate solutions, utilizing CFCU products and services Educate members on mortgage loan products, rates, and processes regarding closing costs, payment options, and the benefits of CFCU mortgage loan products Assist with managing the schedule for mortgage loan originators, including scheduling time in the inbound call queue Manage online mortgage applications, including assigning online mortgage requests and callbacks to members Assist with reports as needed Maintain mortgage knowledge through in-house and external training opportunities We are looking for a combination of: High school diploma, or equivalent Two years’ relevant experience, including prior mortgage origination, processing, or lending experience Exceptional verbal and written communication skills with the ability to work in direct professional contact with a wide variety of people Enthusiasm for providing members with the best possible service Understanding of legal regulations as they pertain to mortgages Ability to work collaboratively with the mortgage team Ability to handle sensitive and/or confidential information professionally and discreetly Strong attention to detail, exceptional organizational and time management skills, with the ability to handle multiple tasks simultaneously in a fast-paced environment Strong Microsoft Office products experience

Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver’s License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states. We are Now Hiring Full-Time, Part-Time, PRN Direct Support Professionals (DSP), Caregivers, Direct Care Staff, Home Health Aides in Clarksville and Ellicott, MD to provide person-centered care tailored to meet the needs of individuals with intellectual and developmental disabilities. This is a fantastic opportunity for professional growth, while making a difference! No experience required– we provide PAID training! Starting pay is: $16.50 an hour Multiple Available Shifts: Weekend Weekday Responsibilities Provide direct care to individuals with intellectual and developmental disabilities tailored to their Individual Support Plan (ISP)/Person Centered Plan (PCP) Assist with daily routines including cleaning, cooking, feeding, medication administration, and maintaining personal hygiene Monitor the health and medical needs of individuals and immediately report any concerns Assist with the learning and development of independent and community-based skills Participate with individuals in community, social, and recreational activities Drive individuals to medical appointments and activities in the community Ensure program documentation and billable records are completed accurately and timely Build a support network for individuals by developing and maintaining relationships with community members, businesses, and families Ensure work locations and vehicles are clean and well maintained to provide a safe environment Additional tasks and responsibilities may be assigned Employees must cooperate with the licensee and department staff in any inspection, inquiry or investigation Minimum Requirements: High School Diploma or GED Valid driver’s license with a satisfactory driving record Ability to establish a comfortable and supportive relationship with individuals receiving supports Ability to exercise good judgment and remain calm in crisis situations Excellent verbal and written communication skills Excellent time management skills Working Conditions: Work in residential programs, day programs, and in the community Transport individuals utilizing your own vehicle or company provided vehicles Schedule may change due to business needs and may include evening and weekend hours Overtime may be required due to business needs May be required to lift or move 25+ pounds Why Community Options? Competitive Insurance Benefits (Medical, Dental, Vision) Paid Holidays—Including a Birthday Holiday Generous PTO Employee Incentive & Discount Programs 403b Retirement Plan Incredible career growth opportunities If you have any questions, please don’t hesitate to contact the friendly staff at our Columbia, MD office! For more information, please call us at: (410) 772-2775 If interested, please click Apply Now or send resume to: Resumes-HW@comop.org Community Options is an Equal Opportunity Employer M/F/D/V

Location: Colorado Springs, Colorado Status: Full Time Hourly rate: $28 per hour Shifts: Monday-Friday; 8:00am-5:00pm Home Health Clinical Support - Licensed Practical Nurse (LPN) Work-life balance is yours in this role! Discover a healthcare role that makes every day rewarding. As a Home Health Clinical Support LPN for Interim HealthCare®, you’ll be part of a team that is improving lives through the home-based care they provide. Interim HealthCare is the nation’s first home care company and a leading employer of healthcare personnel seeking a career with purpose. We are looking for a service-oriented professional to assist our team with staff scheduling and the daily operations of our office. If you’re ready for a career that allows you to make a real difference in the lives of others and reap the rewards that come with it, you are made for this! Our Home Health Clinical Support (LPN) enjoy some notable benefits: Hourly rate: $28 per hour Competitive, Weekly pay with Direct Deposit available Holiday and PTO pay for full time employees Medical, dental, vision and supplemental benefits available Supportive, caring management that will have your back! Continuing education benefits and discounted coursed through Colorado Christian University and Rasmussen University As a Home Health Clinical Support (LPN), here’s a big-picture view of what you’ll do: Act as the contact telephone liaison person interfacing with referral sources, outside agencies, health professionals and field staff. Receive and coordinate all incoming calls, providing patients/clients and referral sources with basic information to assist in accessing appropriate services. Communicate with patient/client and family regarding arrangements for care/services. Collect and enter customer information into the management information system. Work in conjunction with clinical staff to adhere to standards of practice for nursing and applicable home care laws and regulations. A few must-haves for Home Health Clinical Support (LPN): Graduate of an accredited program and active LPN in Colorado Minimum of one (1) year of LPN experience, ideally in home healthcare CPR certification (demonstration course required) QAPI experience preferred but not required. Covid-19 vaccination card not required Pass a background check and drug test (we are required to test for THC) Knowledge of state and federal home health regulations Clinical proficiency in nursing, strong communication skills and compassion Why Work for Interim HealthCare? Founded in 1966, Interim HealthCare is the nation’s first home care company and a leading employer of healthcare personnel. Operating through 300+ offices, our commitment to nurses is expressed through our passion to put patients first; a culture that values and appreciates nurses; and our ongoing efforts to advocate for nurses in ways that elevate their profession and reward their sacrificial work. Join a nationwide network of nurses who have rediscovered the passion that led them to nursing. Interim HealthCare is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Application Deadline: Accepting ongoing applications. #HPRing

Pay Rate: $19.00 Upon successful completion of a 6-month provisionary period, the hourly rate will increase to $20/hr. All Direct Support Professionals support the persons served character, choices, strengths, interests and needs while ensuring a safe, healthy and clean environment. Direct Support Professionals plan, coordinate and implement meaningful activities that promote independence, inclusion, and productivity of people served by People Inc. on a daily basis through areas of daily living, personal care needs, and activities such as games, music and art. ESSENTIAL FUNCTIONS/RESPONSIBILITIES • Respects and maintains the confidentiality of the person served. Demonstrates a positive and caring attitude towards person served, families and staff. • Plans, coordinates and implements meaningful activities on a daily basis: areas of daily living and personal care needs as well as person centered activities that promote independence, inclusion and productivity. • Completes all tasks necessary to ensure health and safety of each person receiving services. • Safely transports people following proper procedures when approved to drive. • Determines with their group the community places they would like to go and schedules and documents these activities • Performs daily site cleaning, food preparation and laundry as needed. • Completes daily documentation and other paperwork OPWDD and agency standards promptly and accurately as applicable. • Attends/participates in general staff meetings, in-service training and other pertinent agency meetings/trainings. • Maintains compliance with agency mandated in-service and online training. • Flexibility to work assignments as needed at the agency within shift and/or other availability. For Day Services, this may include being assigned a residential and/or alternate day program site to work partially, or in full based, upon status of day program service delivery. • Performs CPR and Strategies for Crisis Intervention and Prevention (SCIP-R). • Responsible for recording time worked at the start and end of each shift and to work the minimum number of accepted hours hired for. • Administers medications and follows proper procedures depending on work location. • Specific work functions and hours worked may vary from specific departments and locations. • Comply with all agency policies and procedures. • Other duties as assigned. MINIMUM QUALIFICATIONS • 18 years of age. • HS Diploma or GED. • Valid Driver’s License that meets agency policy. • Ability to handle multiple tasks simultaneously. • Ability to read, write, comprehend plans and documentation. • Basic computer skills necessary for communication and documentation. • Ability to meet physical requirements of the position when performing the following: standing, walking, sitting, bending, stooping, squatting, kneeling and climbing. • Lifting requirement of 35 lbs. • Ability to support people receiving services with repositioning, lifting and transferring as required by their person-centered plan. • Physical agility and ability to react to emergency situations, including Strategies for Crisis Intervention and Prevention (SCIP-R) certification as per regulatory guidelines. • Certification in CPR. • Certified in Medication Administration depending on work location. • Part-time Direct Support professionals are required to work a minimum of 15 hours per week and not more than 29 hours per week unless otherwise specified by program. Why People Inc.? When you join the People Inc. team, you can make a difference in the lives of people receiving services while also receiving great benefits (generous PTO, PTO buyback, affordable insurance, tuition reimbursement, career mentoring, shift incentives and more), flexibility and the opportunity to help others move closer to their life goals and dreams. People Inc. is Western New York’s largest and most experienced provider of programs for people with developmental disabilities and other special needs. We understand that working one on one with people who have disabilities, and helping them in all aspects of daily life takes a special person – someone who’s dedicated, caring and compassionate – that’s how we treat our employees. #DSP24

Benefits: Competitive salary Dental insurance Health insurance Paid time off Training & development Vision insurance Wellness resources Reports to Peer Support Coordinator SUMMARY : The purpose of this position is to provide face-to-face peer support, education and advocacy to parents and caregivers of children involved in the New Jersey Children's System of Care. Family Partners must be the primary caregiver or parent of a child/youth with emotional, behavioral, mental health, substance use, intellectual and developmental challenges and have demonstrated their ability to advocate on the child's behalf. RESPONSIBILITIES : Build and maintain supportive relationships with caregivers assigned by referral through the Children's System of Care. Provide support, education and advocacy to address family's needs. Conduct Family Assessment of Strengths and Needs at intervals and create a plan of action with caregivers to address their identified needs. Educate caregivers on the roles of members of the Child Family Team within Children's System of Care. Help caregivers to build a team that includes natural supports. Assist and encourage families with expressing their needs at meetings, such as Child Family Team meetings, court hearings, and Child Study Team meetings. Educate caregivers and their families on the Wraparound values and principles and assist in the identification of natural supports who can serve on their Child Family Team. Document each caregiver encounter in the agency's defined system of record. Attend training at least 4 times per calendar year on topics related to job specific activities upon approval. Achieve and maintain successful Family Partner certification/re-certification qualifications within the designated time frames. QUALIFICATIONS : Bilingual a plus - Spanish, Portuguese and French Creole . A family partner is, or has been, the parent or primary caregiver of a child with emotional, behavioral, mental health, substance use, intellectual and developmental challenges who has successfully navigated a child serving system on behalf of the child. Must have excellent oral and written communication skills. Must be able to express ideas clearly and be able to explain concepts to others with a command of oral and written English language. Must demonstrate the ability to cooperate with strong decision making skills and the ability to work for and with others. Must be able to respond with a sense of urgency to accomplish tasks with attention to detail. Must be able to identify oneself in a professional manner in all situations. Must be able to identify problems/issues and to creatively solve them. Must be proficient computer skills in Microsoft Office (Word, Excel, and Outlook). Must have a valid NJ Driver's license and a reliable vehicle with insurance. Must be able to do home visits throughout Essex County, NJ Compensation: $22.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Who We Are Family Support Organization of Essex County is a family-centered, family-driven nonprofit organization that provides peer support, education and advocacy for parents of children who have emotional, behavioral, mental health, substance use, intellectual and developmental challenges. Our goal is to empower parents and caregivers to take control of their lives by building on their strengths and supporting them as needed. We work with other agencies to strengthen families in order to keep youth and healthy in their homes and communities What We Do The word “ SEA ” is an easy way to remember our commitment to families. S upport families in identifying their strengths and building on them to address their needs and goals. Our staff assists families at critical times such as when a child is newly diagnosed, accessing services, involved in treatment planning with service providers, meeting with the child-family team, or with the child-study team. E ducate parents/caregivers of their rights, responsibilities and resources that may be available to assist them to reach their family goals. Monthly educational sessions are also offered on a variety of relevant topics. A dvocate on behalf of the family to ensure that their needs, rights and preferences are heard and honored to the maximum extent possible. Family Support Organization of Essex County ’s board and parent leaders also advocate for improvements in the various systems that serve children and families with complex needs. Family Support Organization of Essex County direct 1:1 peer support is provided through an assigned Family Partner. This service is voluntary and is available to parents whose children are receiving care management services through Partnership for Children of Essex. A Family Partner is a parent / caregiver who is a formal member of the child and family team for youth receiving care management services through Partnership for Children of Essex. The Family Partner’s role is to support the family, help them engage and actively participate on the team, and make informed decisions that drive the care planning process. Family Partners have a strong connection to the community and are very knowledgeable about resources, services, and supports for families. The Family Partner’s personal experience raising a child with emotional, behavioral, or mental health needs or intellectual/ developmental disabilities is critical to earning the respect of families and establishing a trusting relationship with parents. The Family Partner can be a mediator, facilitator, or bridge between families and agencies, while supporting parents to find and use their own voices. Family Partners ensure each family is heard and their individual needs are being addressed. Family Partners may also communicate and educate agency staff on the values and principles of family involvement in systems of care, the importance of family voice and choice, and other key aspects of the family movement.