landing_page-logo
  1. Home
  2. »All Job Categories
  3. »Healthcare Support Jobs

Auto-apply to these healthcare support jobs

We've scanned millions of jobs. Simply select your favorites, and we can fill out the applications for you.

Customer Support Associate (Starlink)-logo
Customer Support Associate (Starlink)
SpaceXHawthorne, CA
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. CUSTOMER SUPPORT ASSOCIATE, BILINGUAL (STARLINK) Starlink, our revolutionary satellite constellation, will deliver low-latency broadband internet worldwide. As an early member of the Starlink Customer Support team, you will be the face of Starlink to our customers, ensuring they have an exceptional overall experience. RESPONSIBILITIES: In this role, you will triage, troubleshoot, and resolve customer issues. You will analyze trends, identify gaps, and design simple, effective support interventions that improve our customers' experience. We're looking for excellent problem solvers who move quickly and proactively and are obsessed with the success of our customers. This role is ideal for someone looking to join a scrappy, early-stage Support team and set the tone for how we help our customers. Triage and resolve customer issues across multiple channels (digital, voice, etc.). Be a relentless internal advocate for the customer within SpaceX Provide technical support to customers using hardware, software, and network expertise Surface product, process, and training issues by pairing quantitative and qualitative methods. Be the voice of the customer, in the language of the business Collaborate with internal teams to create and improve troubleshooting workflows and resolve root-cause issues Create and maintain an internal knowledge base and help center collateral BASIC QUALIFICATIONS: High school diploma or equivalency certificate 1+ years of experience in a front-line customer support role PREFERRED SKILLS AND EXPERIENCE: Excellent problem-solving and sleuthing skills. You go beyond just the apparent and available answer and do what it takes to satisfy the customer. You are relentless and own it Excellent written and verbal communication skills. Talking with others comes naturally, you derive satisfaction from resolving their issues, and you can distill complex concepts into the simplest explanations Excellent empathy, active listening, and resiliency skills. You internalize customer concerns, solve them, and keep it positive Strong attention to detail and time management skills. You take pride in your craft Willingness and ability to flex weekend and night shift hours as needed to support our growth Experience in a training, learning and development, analytics, service design, vendor management, or content management role Start-up, consulting, or other demonstrated experience in a high-growth, fast-paced environment Technical aptitude - experience with networking, hardware troubleshooting, software development, etc. ADDITIONAL REQUIREMENTS: Must be available to work scheduled shifts, including holidays Must be available to work overtime hours and/or weekends as needed This is not a remote position and will require relocation if not already local to the Hawthorne, CA area After 1 week of classroom training Monday to Friday 9AM-5:30PM, must be available to work 10 hours a day on one of the following shifts:  Shift Alpha: Sunday - Thursday 10:00 PM - 8:30 AM PST Shift Delta: Friday - Monday 6:00 AM - 4:30 PM PST Shift Echo: Friday- Monday 1:30 PM - 12:00 AM PST COMPENSATION AND BENEFITS: Pay range: Level 1: $22.00/hour Level 2: $23.00/hour Level 3: $25.00/hour Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. ITAR REQUIREMENTS: To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here .   SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to  EEOCompliance@spacex.com . 

Posted 1 week ago

Fabrication Support Technician-logo
Fabrication Support Technician
SpaceXStarbase, TX
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. FABRICATION SUPPORT TECHNICIAN Work as part of a fabrication team of elite individuals building and improving the mechanical systems at our rocket launch facilities. Be there on the ground floor, getting your hands dirty and contributing directly to the success of future launches.  RESPONSIBILITIES: Material handling of raw materials and finished goods in and around the weld shop Interpret prints/cut sheets and operate equipment (saw, drill press, etc.) to process structural steel and pipe Work in accordance with established safety rules and good housekeeping practices Work on additional equipment or tasks outside the job description as directed by the floor supervisor for production needs or continuous improvement Accurately record time and production numbers daily and report scrap BASIC QUALIFICATIONS: High school diploma or equivalency certificate 1+ years of experience in a manufacturing, industrial, or construction environment   PREFERRED SKILLS AND EXPERIENCE: Experience using Hypertherm Automation EDGE computer numerical control (CNC controller and the full Hypertherm suite: True Hole, True Bevel, Rapid Part, Nesting, and Collision Avoidance 1+ years of experience operating forklifts 1+ years of experience with overhead cranes, basic hand tools, tape measures, grinders, and blueprint reading Experience cutting structural steel and pipe Experience operating vertical and horizontal bandsaws Experience using orbital cutting equipment Experience reviewing documentation from production records and databases Experience identifying material types and thickness as associated with work orders Experience reading and interpreting blueprints to understand part tolerances per the print specification Experience with .DXF, .DWG, and various print file types ADDITIONAL REQUIREMENTS: Valid driver’s license Must be able to drive a forklift and safely handle materials The ability to lift heavy objects is required in this position (up to 25lbs unassisted) Must be able to work in extreme outdoor environments – heat, cold, rain, etc. Must be able to work in an environment requiring exposure to fumes, odors, and noise Must be available for overtime and weekends depending on site operational needs; flexibility is required ITAR REQUIREMENTS: To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here .   SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to  EEOCompliance@spacex.com . 

Posted 3 weeks ago

Customer Support Associate, Bilingual Dutch (Starlink)-logo
Customer Support Associate, Bilingual Dutch (Starlink)
SpaceXBastrop, TX
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. CUSTOMER SUPPORT ASSOCIATE, BILINGUAL DUTCH (STARLINK) Starlink, our revolutionary satellite constellation, will deliver low-latency broadband internet worldwide. As an early member of the Starlink Customer Support team, you will be the face of Starlink to our customers, ensuring they have an exceptional overall experience. RESPONSIBILITIES: In this role, you will triage, troubleshoot, and resolve customer issues. You will analyze trends, identify gaps, and design simple, effective support interventions that improve our customers' experience. We're looking for excellent problem solvers who move quickly and proactively and are obsessed with the success of our customers. This role is ideal for someone looking to join a scrappy, early-stage Support team and set the tone for how we help our customers. Triage and resolve customer issues across multiple channels (digital, voice, etc.). Be a relentless internal advocate for the customer within SpaceX Provide technical support to customers using hardware, software, and network expertise Surface product, process, and training issues by pairing quantitative and qualitative methods. Be the voice of the customer, in the language of the business Collaborate with internal teams to create and improve troubleshooting workflows and resolve root-cause issues Create and maintain an internal knowledge base and help center collateral BASIC QUALIFICATIONS: High school diploma or equivalency certificate 1+ years of experience in a front-line customer support role Fluent in English and Dutch PREFERRED SKILLS AND EXPERIENCE: Excellent problem-solving and sleuthing skills. You go beyond just the apparent and available answer and do what it takes to satisfy the customer. You are relentless and own it Excellent written and verbal communication skills. Talking with others comes naturally, you derive satisfaction from resolving their issues, and you can distill complex concepts into the simplest explanations Excellent empathy, active listening, and resiliency skills. You internalize customer concerns, solve them, and keep it positive Strong attention to detail and time management skills. You take pride in your craft Willingness and ability to flex weekend and night shift hours as needed to support our growth Experience in a training, learning and development, analytics, service design, vendor management, or content management role Start-up, consulting, or other demonstrated experience in a high-growth, fast-paced environment Technical aptitude - experience with networking, hardware troubleshooting, software development, etc. ADDITIONAL REQUIREMENTS: Must be willing to work all shifts, overtime, holidays, and/or weekends as needed  This is not a remote position and will require relocation if not already local to the Bastrop, TX area Must be available for one of the following shift schedules:  1st shift: Monday - Friday (5:00AM - 3:30PM) 2nd Shift: Monday - Friday (3:30PM - 2:00AM)  3rd shift: Saturday - Wednesday (5:00AM - 3:30PM) 4th shift: Saturday - Wednesday (3:30PM - 2:00AM) ITAR REQUIREMENTS: To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here .   SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to  EEOCompliance@spacex.com . 

Posted 30+ days ago

Technical Support Associate (Starlink)-logo
Technical Support Associate (Starlink)
SpaceXHawthorne, CA
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. TECHNICAL SUPPORT ASSOCIATE, STARLINK Starlink, our revolutionary satellite constellation, will deliver low-latency broadband internet worldwide. As an early member of the Starlink Customer Support team, you will be the face of Starlink to our customers, ensuring they have an exceptional overall experience. In this role, you will triage, troubleshoot, and resolve technical customer issues. You will analyze trends, identify gaps, and design simple, effective support interventions that improve our customers' experience. We're looking for excellent problem solvers who move quickly and proactively, and are obsessed with the success of our customers. This role is ideal for someone looking to join a scrappy, early-stage Support team and set the tone for how we help our customers. RESPONSIBILITIES: Triage and resolve customer issues across multiple channels (digital, voice, etc.). Be a relentless internal advocate for the customer within SpaceX. Provide technical support to customers using hardware, software, and network expertise. Surface product, process, and training issues by pairing quantitative and qualitative methods. Be the voice of the customer, in the language of the business. Collaborate with internal teams, including the Network and Software teams, to create and improve troubleshooting workflows and monitoring tools and resolve technical root cause issues. Create and maintain internal Knowledge Base & Help Center collateral. Test different releases of software and hardware configurations to detect and solve current and future customer issues. Debug and root cause hardware and software issues. Troubleshoot application/hardware issues. BASIC QUALIFICATIONS: High school diploma or equivalency certificate.  1+ years of experience in a front-lines technical support role diagnosing, troubleshooting, or repairing technology products. PREFERRED SKILLS AND EXPERIENCE: Excellent problem-solving skills.  Excellent written and verbal communication skills. Talking with others comes naturally, you derive satisfaction from resolving their issues, and you can distill complex concepts into simple explanations.  Strong attention to detail and time management skills. Demonstrated experience in high-growth, fast-paced environment. Technical aptitude - experience with networking, hardware troubleshooting, software development, etc. Experience configuring and troubleshooting Windows, Linux, iOS, etc. Experience actively using and learning about consumer electronics. Experience debugging Wi-Fi and router functions. Experience using SQL in a work environment. ADDITIONAL REQUIREMENTS: Must be available to work scheduled shifts, including holidays. Must be available to work overtime hours and/or weekends as needed. This is not a remote position and will require relocation if not already local to the Hawthorne, CA area. Must be available to attend 1 week of training, Monday – Friday 9:00 AM-5:30 PM and then 1 of the following assigned shifts: Shift Alpha: Sunday - Thursday 10:00 PM - 8:30 AM PST Shift Echo: Friday- Monday 1:30 PM - 12:00 AM PST COMPENSATION AND BENEFITS:         Pay Range:     Technical Support Associate/Level 1: $28.00/hour     Technical Support Associate/Level 2: $30.00/hour     Technical Support Associate/Level 3: $33.00/hour         Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. ITAR REQUIREMENTS: To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here .   SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to  EEOCompliance@spacex.com . 

Posted 4 days ago

Lead Customer Support Workforce Analyst-logo
Lead Customer Support Workforce Analyst
SpaceXHawthorne, CA
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. LEAD CUSTOMER SUPPORT WORKFORCE ANALYST We’re seeking a dynamic Lead Customer Support Workforce Analyst to join our customer success team. In this role, you’ll be responsible for managing staffing models, forecasting, and scheduling for our customer support teams (internal and external third parties) and ensuring we meet service level agreements (SLAs). Additionally, you’ll play a critical role in using data to drive decision-making, designing dashboards, and applying statistical analysis to provide actionable insights into support demand, our team’s performance, customer demand, and operational efficiency. RESPONSIBILITIES: Determine and set aggressive goals for customer support service levels, manage project priorities, and ensure they align with overall Starlink program goals. Develop and maintain staffing models and schedules that align with business needs. Create and manage dashboards that track key performance indicators (KPIs), including productivity, response times, queue levels, and staffing levels. Provide actionable insights and recommendations for operational efficiency improvements based on data trends and analysis. Collaborate with internal recruiting and BPOs to align staffing and performance strategy. Analyze historical data and trends while incorporating product roadmaps and other demand drivers to accurately forecast service levels. Lead and develop an agile, innovative team of analysts and specialists to manage queue levels in real time. Foster a culture of data-driven excellence within the customer support organization. BASIC QUALIFICATIONS: Bachelor's degree in business, supply chain management, information systems, computer science, engineering, or economics. Experience working with technical customer support and customer success within the consumer goods industry. 5+ years of experience as a Workforce Management Analyst or similar role, specifically with Resource Planning. Experience with SQL and creating/managing dashboards using data visualization tools (e.g. Tableau, Power BI, Looker). 2+ years of experience in a leadership role with direct reports. PREFERRED SKILLS AND EXPERIENCE: Strong project management and self-directed prioritization skills. Experience forecasting and capacity planning for a globally distributed team (with both FTE and BPO headcount). Ability to develop and maintain strong relationships across disciplines and with multiple levels of management. Exceptional ability to communicate technical concepts to non-technical audiences at all organizational levels. Experience managing a third-party (BPO) vendor that provides customer support services. Strong programming/software fundamentals, including SQL and Python. Experience routinely presenting to and steering executive-level audiences and strategic direction. ADDITIONAL REQUIREMENTS: Must be able to work extended hours and/or weekends as needed. Some travel may be required. COMPENSATION AND BENEFITS: Pay range:           Lead Customer Support Workforce Analyst: $110,000.00 - $145,000.00/per year Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees accrue paid sick leave pursuant to Company policy which satisfies or exceeds the accrual, carryover, and use requirements of the law. ITAR REQUIREMENTS: To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here .   SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to  EEOCompliance@spacex.com . 

Posted 30+ days ago

Sales Support Representative-logo
Sales Support Representative
JD.comFontana, CA
Location:  Fontana, CA Job Type: Full-time Job Description JD Logistics America is looking for a results-driven individual with supply chain experience to boost sales of supply chain products in American market. The sales support representative is responsible for support the sales team in the e-commerce sales activities, while coordinating with cross-functional departments within the business units. The Successful Sales Support Representative Will: Provide support and respond to inquiries from the global Sales team on sales processes, tools and general sales activities. Management of new customer account creation and opening process. Responsible for bi-weekly bill audit. Contribute to and work with Sales team on projects including contract preparing, documentation review, and sales data reporting. Searching for B2B/B2C sales lead. Responsible for pricing, discount level management. Essential Qualifications Good interpersonal, verbal, and written communication skills are a must. Someone who is highly organized with a strong attention to detail. Good time management skills to prioritize and meet deadlines. Good computer skills, including proficiency in Microsoft Excel and Microsoft Word. Ability to work independently and as a member of a team. E-commerce/supply chain knowledge is a big plus. BA/BS required.  Preferred Qualifications Accounting knowledge. Ability to speak and write in English and Mandarin Chinese fluently.   About JD.com JD.com is China’s largest online retailer and its biggest overall retailer, as well as the country’s biggest Internet company by revenue. JD.com sets the standard for online shopping through its commitment to quality, authenticity, and its vast product offering covering everything from fresh food and apparel to electronics and cosmetics. Its unrivalled nationwide fulfillment network provides standard same- and next-day delivery covering a population of more than 1 billion - a level of service and speed that is unmatched globally. As a technology-driven company, JD.com builds reliable and scalable platforms that bring value to partners and customers in sectors such as e-commerce, logistics, Internet finance, cloud computing and smart technology. For more information, visit  www.corporate.jd.com About JD Logistics JD Logistics, a business group under JD.com, which leverages the company’s advanced technology and logistics expertise to provide smart supply chain and logistics services to businesses across a wide range of industries. JD.com has one of the largest fulfillment infrastructure of any e-commerce company in the world. JD.com is the only e-commerce platform in the world to provide small-to-medium sized warehousing, oversized warehousing, cross border, cold chain delivery, frozen and chilled warehousing facilities, B2B and crowdsourcing logistics. We believe technology innovation can drive smart logistics. JD built the world’s first fully-automated warehouse in Shanghai, and we are currently developing our own drones delivery and automatic delivery robots. For more information, visit  www.jdwl.com     JD.com is an Equal Opportunity Employer. We do not discriminate in our employment decisions on the basis of race, sex, sexual orientation, gender, color, religion, age, genetic information, medical condition, disability, marital status, citizenship or national origin, and military membership or veteran status, or on any other basis which would be in violation of any applicable federal, state or local law.

Posted 30+ days ago

Driver Support Representative-logo
Driver Support Representative
ViaFort Worth, TX
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As an Driver Support Representative , you will manage key aspects of our day-to-day transit operations. You - along with your teammates - will be the go-to person for live troubleshooting decisions and will collaborate with operations, support, and product optimization teams to help plan and improve our services. You will also help with many other types of tickets and tasks based on business needs. **This is an in-person position. You will be working from our office in Fort Worth, TX. Shifts will be overnight/early mornings.** What You'll Do: Proactively adjust daily operating plans based on real-time inputs from drivers, riders, and colleagues Prioritize operational issues as a real-time point of contact and provide creative solutions for overseeing a live operation Build strong cross-functional relationships across various Via teams and offices and external partners Leverage your operating and troubleshooting expertise to support other business areas. This may include other live operations, phone and email. Effectively prioritize live operational issues and take action based on the information received Leverage knowledge of Via products and services to make ad hoc decisions with little guidance Who You Are: Thrive in fast-paced environments: able to make sound decisions on the fly, oversee multiple tasks simultaneously, and prioritize effectively Ownership mentality: take full responsibility for delivering great service to driver-partners Proactive: able to think ahead and anticipate to prevent problems before they start An empathetic and effective communicator: you excel at active listening and collaboration Comfortable with ambiguity: make thoughtful choices between imperfect options Maintain a solution-oriented mindset: persistent, creative, and cool under pressure Observant and keen to improve: if something’s not working, you come up with a better way An exceptional team player: people love working with you, and you can quickly contribute to cross-functional teams Compensation and Benefits: Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable. Salary Range: $19.00/hour Shifts available: Sun - Thurs, 3am - 11am  Tues - Sat, 3am - 11am We are proud to offer a generous and comprehensive benefits package, including medical plans and 401K matching. Successful completion of a drug test is necessary for employment We’re Via, and we build technology that changes the way the world moves. We pioneered the TransitTech category to ensure that the future of transportation is shared, dynamic public mobility — the kind that reduces carbon emissions across congested cities, minimizes reliance on private cars, and provides everyone with accessible, efficient, and affordable ways of getting around.  We created the first end-to-end TransitTech solution for cities and transit agencies, offering world-class software, service design, and operational expertise to fundamentally improve the way the world moves. Via was founded with the guiding principle that we go further when we go together. We are dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. All backgrounds, identities, and voices are welcomed and celebrated at Via. Ready to join the ride?  Via is an equal opportunity employer.

Posted 4 weeks ago

Technical Support Engineer -  Azure Cosmos DB-logo
Technical Support Engineer - Azure Cosmos DB
Only External PostingsAtlanta, GA
  Who is Blueprint? We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We’re bold, smart, agile, and fun. What does Blueprint do? Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies. Why Blueprint? At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team, or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You’ll focus on solving unique business problems while gaining hands-on experience with the world’s best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you’ll have the opportunity to work with multiple clients and cross-functional teams, such as data science, engineering, and product development—all while learning, growing, and building scalable data solutions. We guarantee you won’t find a better place to work and thrive than at Blueprint. We’re Hiring: Database Engineer We are seeking a Database Engineer to join our team and support enterprise-scale, distributed NoSQL database environments. This is an exciting opportunity to work on cutting-edge technologies in cloud-native architectures, helping drive performance, reliability, and scalability for mission-critical applications. As a Database Engineer, you will serve as a technical expert supporting and optimizing a globally distributed NoSQL data platform (such as Cosmos DB). Your work will directly impact the performance and resilience of large-scale applications, and you'll collaborate closely with development, support, and product engineering teams. Responsibilities: Design, optimize, and maintain NoSQL database solutions in a cloud-native environment. Analyze and troubleshoot complex issues related to performance, consistency, replication, and availability. Guide data modeling, indexing, partitioning, and consistency strategies to meet business and application requirements. Use logs, telemetry, and diagnostics tools to identify root causes and implement proactive solutions. Collaborate with internal engineering teams to support architectural decisions and improve platform reliability. Write and maintain internal documentation, technical how-tos, and reference guides. Serve as a subject matter expert for database best practices in cloud-native applications. Qualifications: 3+ years of experience in database engineering, cloud database support, or software/data infrastructure roles. Solid understanding of NoSQL concepts, distributed databases, and CAP theorem tradeoffs. Hands-on experience with one or more NoSQL systems (e.g., Cosmos DB, Cassandra, MongoDB, DynamoDB). Proven ability to identify and resolve complex issues in large-scale cloud environments. Experience with log analysis, performance tuning, and production support workflows. Strong scripting skills (e.g., PowerShell, Python, or C#) for automation and operational efficiency. Excellent communication skills and the ability to collaborate cross-functionally in a fast-paced environment. Preferred Qualifications: Deep experience with Azure Cosmos DB , including its APIs (SQL, MongoDB, Cassandra, Table, Gremlin), indexing, and partition strategies. Experience supporting mission-critical applications in a high-availability environment. Familiarity with observability platforms, diagnostics tooling, and performance baselining. Prior experience in customer-facing technical roles such as support engineering, consulting, or DevOps. Salary Range Pay ranges vary based on multiple factors, including—but not limited to—skill sets, education, responsibilities, experience, and geographical market. The pay range for this position reflects geographic-based ranges for Washington state: $24.04 to $28.85 USD/hour , with a midpoint of $26.44/hour . The final salary/wage and job title for this opening will be determined based on the selected candidate’s qualifications and experience and may fall outside this range. Equal Opportunity Employer Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital or familial status, genetic information, citizenship, or any other status protected by law. If you need assistance or a reasonable accommodation to complete the application process, please contact: recruiting@bpcs.com Our Benefits Blueprint believes in the importance of a healthy and happy team, which is why our comprehensive benefits package includes: Medical, dental, and vision coverage Flexible Spending Account 401(k) program Competitive PTO offerings Parental Leave Opportunities for professional growth and development Location: Hybrid — Onsite 2 to 3 days per week.  

Posted 1 week ago

Plumbing Field Support Manager - Charleston South Carolina-logo
Plumbing Field Support Manager - Charleston South Carolina
Blue Collars LLCLos Angeles, CA
At Blue Collars, we redefine excellence in commercial and residential plumbing services. We foster a professional, team-oriented environment focused on collaboration, growth, and innovative problem-solving. As a  Field Support Manager , you'll play a pivotal role in supporting our technicians, driving solutions to complex challenges, and improving overall team performance. Why Blue Collars?   Commitment to Excellence: We tackle complex plumbing challenges with innovative, reliable solutions, setting the standard for quality and professionalism.   State-of-the-Art Tools and Training: We equip our team with cutting-edge tools and ongoing training for maximum efficiency and growth.   Career Growth Opportunities: As we expand along the East Coast, we offer leadership training and pathways to advancement for driven individuals.   Team-Oriented Environment: We prioritize collaboration, ensuring every team member feels supported and valued.   Work-Life Balance and Wellness Perks: Competitive pay with performance bonuses. Unlimited paid time off for a healthy work-life balance. Free gym and chiropractic memberships to support your well-being. The Role: Field Support Manager Your mission as a Field Support Manager is to lead, support, and optimize our field technicians, ensuring they deliver top-tier service while continuously improving their skills. You'll leverage highly technical problem-solving abilities and ensure that no issue is insurmountable when proper diagnostic steps are applied. You'll also foster a team-oriented environment where technicians feel supported, understood, and empowered. Key Responsibilities Technical Support and Problem Solving: Troubleshoot complex issues and assist technicians in resolving challenges they can't resolve on their own. Apply creative problem-solving techniques to ensure every issue has a solution. Source and procure parts efficiently to minimize downtime. Stay up-to-date on industry advancements to elevate service quality. Team Optimization and Training: Work closely with technicians to improve their diagnostic and problem-solving skills. Provide training, mentorship, and hands-on guidance to enhance their technical capabilities. Identify areas for improvement in performance and implement effective strategies to streamline workflows. Customer and Technician Communication: Act as the primary liaison between customers and technicians, ensuring clear and effective communication. Support the team during high-pressure situations and urgent matters, including occasional late-night or weekend availability. Leadership and Collaboration: Foster a supportive, team-oriented culture where technicians feel valued and empowered. Lead by example, demonstrating professionalism and adaptability. Develop systems and processes to enhance team efficiency and productivity. What We're Looking For A technical expert with  highly developed problem-solving skills , capable of resolving any issue through proper diagnostics. A creative thinker who can step in with innovative solutions when field technicians face challenges. A team-oriented leader who values collaboration and goes above and beyond to support and uplift others. A natural mentor who is passionate about training and developing the skills of others. A proactive, adaptable professional who thrives under pressure and embraces innovation. Job Highlights Scope:  Primarily commercial plumbing projects with some residential work. Compensation:  Competitive pay with performance bonuses. Benefits:  Full health insurance, unlimited PTO, free gym and chiropractic memberships. Growth Opportunities:  Be part of a growing team with the chance to shape its future as we expand. How to Apply If you're ready to lead, innovate, and empower a high-performing team, we want to hear from you! Submit your resume and cover letter today and join Blue Collars in setting the industry standard for plumbing excellence. Blue Collars – Building Excellence, Empowering Teams.

Posted 30+ days ago

Direct Support Professional-logo
Direct Support Professional
Sunbridge Home Health CarePleasant Grove, AL
Job description We are looking for a compassionate Direct Support Professional to provide assistance in daily living and personal care services in individuals homes, and in the community, while working in accordance with an established care plan. Responsibilities Perform domestic and household tasks Transport and accompany individuals to doctor appointments, community integration, etc. Assist with individuals personal care activities Document provided services Assist individuals with mobility and physical activities Provide companionship and basic emotional or psychological support Skills Proven working experience in supported field. Familiarity with basic nutrition and personal hygiene standards Proficiency in English Caring and compassionate personality Current CPR certificate First Aid training Valid driver's license Job Types: Full-time, Part-time Pay: From $13.50 per hour Benefits: Dental insurance Flexible schedule Health insurance Vision insurance Schedule: Day shift Monday to Friday Weekends as needed Experience: Caregiving: 1 year (Preferred)

Posted 30+ days ago

Manager Technical Support-logo
Manager Technical Support
EmbraerBonaire, GA
POSITION SUMMARY Manages, coordinates, implements, monitors, and controls technical support for Back Shop areas (Structure, Avionics, Interior and Structures Paint), continuous improvements through processes improvements, ensures results relating to all hangar related activities, provides leadership and operational excellence. JOB RESPONSIBILITIES  Reports to the Sr. Manager Technical Support with responsibility for technical support to include Structures, Avionics, Interiors, Engineering, Paint and Assists to development of OJT programs. Assists in Developing Support Shop related OJT programs to ensure all technicians are providing value through their enhanced skills Oversee job instruction (break-in) and job monitoring programs for all employees under Technical support responsibilities Develop programs which will sustain continuous improvement thinking and problem solving throughout all employees to ensure abnormalities and non-conformities are being identified and reported through either the P3E or CASS program. Ensures corrective actions are implemented Ensures the highest quality is being maintained through compliance with RSMQCM/SOP/ENS Communicates area objectives, company policies, and procedures to the employees. Ensures employment law, work security/safety rules, and company policy and procedures compliance. Manages productivity (effectiveness/efficacy) and the organizational results for the area. Review SOP's for accuracy within every 2 years as required by SOP 1.1 ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES Education: Desirable:  BA in Engineering (In field of Aeronautical, Mechanical or Electrical Engineering) or Relevant MRO experience Position requires min of an Airframe (A) license; prefer an A&P license. Experience: Generally 2-4 years of experience in People Management. Experience in managing technical support activities related to the company product and services. Knowledge, Skills & Abilities: Aircraft systems/structures (electric, electronic, mechanic, hydraulic, pneumatic, communication, etc.) Statistic analysis Aircraft maintenance aspects How to read and interpret drawings Statistic techniques People management (HR guidelines, tools & policies) Employment law (sexual harassment, disability, discrimination, labor laws, etc.) Business vision & competitiveness (Managing innovation, the customer service, growth, and creativity) Knowledge of Embraer Products Working Conditions / Environment / Special Requirements Ability to work in a safe professional manner adhering to all regulatory requirements including, OSHA, EPA, State and Federal regulations. Employees will be subject to the random drug and alcohol testing under FAA regulations GENERAL COMMITMENT FOR ALL EMPLOYEES Commitment to company values and complies with department norms, policies, directives, and procedures. Deep knowledge of Embraer's P3E program, along with other continuous improvement concepts and philosophies.   Honors and protects confidential and proprietary documents and information. Satisfies work schedule requirements. The job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required by the employee. Performs other duties as assigned Embraer is an equal opportunity employer.

Posted 30+ days ago

Medical Support Assistant-logo
Medical Support Assistant
Blue Water ThinkingOnsite - Salida, CO
About Blue Water Thinking Guided by our principles of value generation, continuous innovation, customer-centricity, and vested collaboration, Blue Water Thinking proudly supports our Federal clients in achieving their Agency goals. Founded by a decorated twenty-eight year Veteran of the United States Army, Blue Water Thinking understands and supports the mission of our Nation's war fighters, Veterans, their families and caretakers.  Leveraging our executive team's military experience and private and public sector consulting expertise, Blue Water Thinking takes an integrated "one-team" approach and brings to bear best-fit solutions,  thought leadership, and grit to meet our client's transformational needs. Fueled by our values of integrity, respect, professionalism, stewardship and customer service, the Blue Water Thinking team understands the power of the human connection, collaboration, humility and loyalty to one another, our clients and industry partners. Lastly, our formula for success is simple:  Build something good, take care of our people, keep our clients satisfied, nurture our work ethic and reputation, build long-lasting partnerships, enjoy what we do and give back as much as possible. Job Description: The Medical Support Assistant (MSA) will provide administrative and clerical support to the health care team at the Eastern Colorado Health Care System (ECHCS). The role involves appointment scheduling, patient coordination, and handling medical documentation in accordance with VA policies and procedures. The MSA will ensure effective and efficient patient flow within various clinics and will be expected to support both internal and external customer service initiatives. Location: Salida Telehealth Clinic - 920 Rush Drive Salida CO 81201 Key Responsibilities: Appointment Scheduling and Coordination: Perform appointment scheduling, tracking, and coordination in alignment with VHA Directive 1230 and the VA’s scheduling procedures. Coordinate patient care with community providers for services not provided by VA. Collaborate with internal providers regarding VA Community Care policies and procedures. Front Desk and Customer Service: Act as the first point of contact for patients, families, and visitors, responding to inquiries in a courteous and timely manner. Handle phone calls, schedule appointments, validate patient demographics, and maintain high standards of customer service. Electronic Medical Record (EMR) Management: Ensure proper entry and update of patient health and administrative information into CPRS and VistA systems. Process and manage health care consults through HealthShare Referral Manager (HSRM) and other VA systems. Assist with the integration of records into VA electronic systems for continuity of care. Coordination and Communication: Communicate scheduling issues and patient concerns effectively with supervisors and healthcare teams. Provide updates to the MSA supervisor on system performance, patient demographics, and community care consults. Participate in team huddles and collaborate with team members to optimize workflow. Compliance and Security: Ensure patient confidentiality and adhere to HIPAA regulations for all data and patient interactions. Maintain proper security for all electronic and physical records, in compliance with VA and HIPAA standards. Additional Duties as Assigned: Perform other administrative and customer service-related tasks as required. Complete mandatory training, including privacy, HIPAA compliance, and VA-specific systems, as well as annual compliance and remedial training. All MSA staff will undergo VA-scheduled training specific to appointment scheduling. Qualifications: High School Diploma or General Equivalency Diploma (GED) required. 6 months of customer service experience is required. Proficient in basic computer skills, including Microsoft Word, Excel, and Outlook. Ability to type at least 50 words per minute. Basic medical terminology knowledge and familiarity with VA software (VistA, CPRS, HSRM, etc.) preferred. Strong communication skills, both oral and written, with a focus on professionalism. Ability to work independently and resolve problems with minimal supervision. Attention to detail and ability to maintain accurate records. Ability to perform administrative tasks with no physical restrictions that interfere with job duties. Compliance with VA’s infection control and immunization standards (e.g., Tuberculosis, Flu, COVID-19). Eligibility: Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. Must be able to obtain and maintain the required federal public trust determination for this role. Compensation: Salary for this position is determined by various factors, including location, the candidate’s particular combination of knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The proposed salary range for this position is $20.59 - $25.29  per hour as an hourly employee, including $4.93/hr. for health and welfare. In accordance with Service Contract Act (SCA) requirements, employees will accrue one hour of paid sick leave for every 30 hours worked, up to 56 hours per year. Paid vacation is provided based on years of service: 2 weeks after 1 year of continuous service with the contractor or successor, 3 weeks after 5 years, and 4 weeks after 15 years. Length of service includes continuous employment with the present contractor or successor, regardless of location, as well as with predecessor contractors performing similar work at the same federal facility. This is a one-year contract position Our Commitment to Diversity Blue Water Thinking, LLC (BWT) is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, genetic information, or any other protected status. Applying for this Job: Resume must be submitted in word document format and must include dates in each section (experience, education, certifications...) Candidates must fill out the below form to the best of their knowledge

Posted 30+ days ago

Biomedical Technician / Equipment Support Specialist - Level III-logo
Biomedical Technician / Equipment Support Specialist - Level III
Blue Water ThinkingOnsite - Portland, OR
About Blue Water Thinking Guided by our principles of value generation, continuous innovation, customer-centricity, and vested collaboration, Blue Water Thinking proudly supports our Federal clients in achieving their Agency goals. Founded by a decorated twenty-eight year Veteran of the United States Army, Blue Water Thinking understands and supports the mission of our Nation's war fighters, Veterans, their families and caretakers.  Leveraging our executive team's military experience and private and public sector consulting expertise, Blue Water Thinking takes an integrated "one-team" approach and brings to bear best-fit solutions,  thought leadership, and grit to meet our client's transformational needs. Fueled by our values of integrity, respect, professionalism, stewardship and customer service, the Blue Water Thinking team understands the power of the human connection, collaboration, humility and loyalty to one another, our clients and industry partners. Lastly, our formula for success is simple:  Build something good, take care of our people, keep our clients satisfied, nurture our work ethic and reputation, build long-lasting partnerships, enjoy what we do and give back as much as possible. Job Description We are seeking a skilled and motivated Biomedical Equipment Technician to join our company’s dynamic team. As a Biomedical Equipment Technician, you will play a crucial role in ensuring the reliability, functionality, and safety of medical equipment at the VA. Your responsibilities will encompass a wide range of tasks including preventive and corrective maintenance, incoming inspections, medical device security, equipment installations, electrical safety inspections, addressing hazard recalls, software repairs, and working with Cerner integration. The ideal candidate should possess a strong technical background, excellent problem-solving skills, and a commitment to maintaining high standards of patient care through the proper functioning of medical equipment. Responsibilities: Perform routine preventive maintenance on a diverse range of medical equipment to ensure optimal functionality and extend equipment lifespan. Conduct corrective maintenance by diagnosing and repairing malfunctions in medical devices, adhering to manufacturer's guidelines and technical specifications. Carry out incoming inspections of new medical equipment to verify its compliance with safety standards, functionality, and accuracy. Collaborate with the IT and cybersecurity teams to implement and maintain medical device security protocols, ensuring patient data confidentiality and protection against cyber threats. Install, calibrate, and configure medical equipment, following manufacturer instructions and safety guidelines. Conduct electrical safety inspections to identify and address potential hazards associated with medical equipment operation, cords, and plugs. Monitor and address hazard and safety recalls related to medical equipment, coordinating with manufacturers and relevant departments for swift resolution. Perform software repairs and updates on medical devices to address software glitches, improve functionality, and ensure compatibility with other systems. Maintain accurate records of maintenance activities, repairs, and inspections using computerized maintenance management systems (CMMS). Provide technical support and training to medical staff on the proper operation and handling of medical equipment. Keep abreast of industry trends, advancements, and regulations related to biomedical equipment technology and integrate this knowledge into daily tasks. Collaborate with other healthcare professionals and departments to ensure seamless equipment operations and contribute to the enhancement of patient care. Experience with Cerner electronic health record (EHR) systems and integration is preferred. Location: Portland VA Medical Center Basic Qualifications: The Contractor key personnel shall meet one of the following basic qualifications, regardless of role in the services provided under this contract: Experience within a medical center and Biomedical Engineering department OR, Experience working in or with the Veterans Health Administration (VHA) OR, Understanding of VISN, VA medical center, and Biomedical Engineering department operations In addition to the basic qualifications, the Contractor key personnel shall meet the following role-specific qualifications based on the core functions and services each will be providing under this contract. Role Specific Qualifications:  A two-year associate degree or higher in an applied science or equivalent military training. Demonstrated competency to perform operational verification procedures, planned maintenance, and repair service on various medical equipment. Understanding of regulatory agencies’ requirements, industry regulatory requirements and International Standard Organization standards. Familiarity with the setup and application of test equipment. Ability to read, analyze, and interpret technical literature, schematics, and drawings. Level III Experience - A minimum of five years of hospital or healthcare experience performing medical equipment maintenance. Eligibility: Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Must be able to obtain and maintain the required federal public trust clearance for this role Must provide proof of COVID vaccination + Flu vaccination during flu season, or, as an alternative, appropriate documentation that will support either a medical or religious exemption. Compensation: Salary for this position is determined by various factors, including but not limited to, location, the candidate’s particular combination of knowledge, skills, competencies and experience, as well as contract specific affordability and organizational requirements. The proposed salary range for this position is outlined below. Salary range: $65,000 - $80,000 as a full-time employee or up to $52.40/hr. as a 1099 contractor Blue Water Thinking offers a comprehensive benefits package including health insurance (medical, dental and vision), paid time off, federal holidays, and matching 401K plan. Our Commitment to Equal Employment Opportunity. Blue Water Thinking, LLC (BWT) is committed to equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law. Applying for this Job: Resume must be submitted in word document format and must include dates in each section (experience, education, certifications...) Candidates must fill out the below form to the best of their knowledge

Posted 1 week ago

Biomedical Technician / Equipment Support Specialist - Level II-logo
Biomedical Technician / Equipment Support Specialist - Level II
Blue Water ThinkingOnsite - Detroit, MI
About Blue Water Thinking Guided by our principles of value generation, continuous innovation, customer-centricity, and vested collaboration, Blue Water Thinking proudly supports our Federal clients in achieving their Agency goals. Founded by a decorated twenty-eight year Veteran of the United States Army, Blue Water Thinking understands and supports the mission of our Nation's war fighters, Veterans, their families and caretakers.  Leveraging our executive team's military experience and private and public sector consulting expertise, Blue Water Thinking takes an integrated "one-team" approach and brings to bear best-fit solutions,  thought leadership, and grit to meet our client's transformational needs. Fueled by our values of integrity, respect, professionalism, stewardship and customer service, the Blue Water Thinking team understands the power of the human connection, collaboration, humility and loyalty to one another, our clients and industry partners. Lastly, our formula for success is simple:  Build something good, take care of our people, keep our clients satisfied, nurture our work ethic and reputation, build long-lasting partnerships, enjoy what we do and give back as much as possible. Job Description We are seeking a skilled and motivated Biomedical Equipment Technician to join our company’s dynamic team. As a Biomedical Equipment Technician, you will play a crucial role in ensuring the reliability, functionality, and safety of medical equipment at the VA. Your responsibilities will encompass a wide range of tasks including preventive and corrective maintenance, incoming inspections, medical device security, equipment installations, electrical safety inspections, addressing hazard recalls, software repairs, and working with Cerner integration. The ideal candidate should possess a strong technical background, excellent problem-solving skills, and a commitment to maintaining high standards of patient care through the proper functioning of medical equipment. Responsibilities: Perform routine preventive maintenance on a diverse range of medical equipment to ensure optimal functionality and extend equipment lifespan. Conduct corrective maintenance by diagnosing and repairing malfunctions in medical devices, adhering to manufacturer's guidelines and technical specifications. Carry out incoming inspections of new medical equipment to verify its compliance with safety standards, functionality, and accuracy. Collaborate with the IT and cybersecurity teams to implement and maintain medical device security protocols, ensuring patient data confidentiality and protection against cyber threats. Install, calibrate, and configure medical equipment, following manufacturer instructions and safety guidelines. Conduct electrical safety inspections to identify and address potential hazards associated with medical equipment operation, cords, and plugs. Monitor and address hazard and safety recalls related to medical equipment, coordinating with manufacturers and relevant departments for swift resolution. Perform software repairs and updates on medical devices to address software glitches, improve functionality, and ensure compatibility with other systems. Maintain accurate records of maintenance activities, repairs, and inspections using computerized maintenance management systems (CMMS). Provide technical support and training to medical staff on the proper operation and handling of medical equipment. Keep abreast of industry trends, advancements, and regulations related to biomedical equipment technology and integrate this knowledge into daily tasks. Collaborate with other healthcare professionals and departments to ensure seamless equipment operations and contribute to the enhancement of patient care. Experience with Cerner electronic health record (EHR) systems and integration is preferred. Location: Detroit VA Medical Center 4646 John R St, Detroit, MI 48201 Basic Qualifications The Contractor key personnel shall meet one of the following basic qualifications, regardless of role in the services provided under this contract: Experience within a medical center and Biomedical Engineering department OR, Experience working in or with the Veterans Health Administration (VHA) OR, Understanding of VISN, VA medical center, and Biomedical Engineering department operations In addition to the basic qualifications, the Contractor key personnel shall meet the following role-specific qualifications based on the core functions and services each will be providing under this contract. Role Specific Qualifications:  A two-year associate degree or higher in an applied science or equivalent military training. Demonstrated competency to perform operational verification procedures, planned maintenance, and repair service on various medical equipment. Understanding of regulatory agencies’ requirements, industry regulatory requirements and International Standard Organization standards. Familiarity with the setup and application of test equipment. Ability to read, analyze, and interpret technical literature, schematics, and drawings. Level II Experience - A minimum of three years of hospital or healthcare experience performing medical equipment maintenance. Eligibility: Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Must be able to obtain and maintain the required federal public trust clearance for this role Must provide proof of COVID vaccination + Flu vaccination during flu season, or, as an alternative, appropriate documentation that will support either a medical or religious exemption. Compensation: Salary for this position is determined by various factors, including but not limited to, location, the candidate’s particular combination of knowledge, skills, competencies and experience, as well as contract specific affordability and organizational requirements. The proposed salary range for this position is outlined below. Salary Range: $55,000 - $70,000 as a full-time employee or up to $50.67/hr. as a 1099 contractor Blue Water Thinking offers a comprehensive benefits package including health insurance (medical, dental and vision), paid time off, federal holidays, and matching 401K plan. Our Commitment to Diversity Blue Water Thinking, LLC (BWT) is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, genetic information, or any other protected status. Applying for this Job: Resume must be submitted in word document format and must include dates in each section (experience, education, certifications...) Candidates must fill out the below form to the best of their knowledge

Posted 30+ days ago

Medical Support Assistant-logo
Medical Support Assistant
Blue Water ThinkingOnsite - Colorado Springs, CO
About Blue Water Thinking Guided by our principles of value generation, continuous innovation, customer-centricity, and vested collaboration, Blue Water Thinking proudly supports our Federal clients in achieving their Agency goals. Founded by a decorated twenty-eight year Veteran of the United States Army, Blue Water Thinking understands and supports the mission of our Nation's war fighters, Veterans, their families and caretakers.  Leveraging our executive team's military experience and private and public sector consulting expertise, Blue Water Thinking takes an integrated "one-team" approach and brings to bear best-fit solutions,  thought leadership, and grit to meet our client's transformational needs. Fueled by our values of integrity, respect, professionalism, stewardship and customer service, the Blue Water Thinking team understands the power of the human connection, collaboration, humility and loyalty to one another, our clients and industry partners. Lastly, our formula for success is simple:  Build something good, take care of our people, keep our clients satisfied, nurture our work ethic and reputation, build long-lasting partnerships, enjoy what we do and give back as much as possible. Job Description: The Medical Support Assistant (MSA) will provide administrative and clerical support to the health care team at the Eastern Colorado Health Care System (ECHCS). The role involves appointment scheduling, patient coordination, and handling medical documentation in accordance with VA policies and procedures. The MSA will ensure effective and efficient patient flow within various clinics and will be expected to support both internal and external customer service initiatives. Location: Space Center Telehealth Clinic - 565 Space Center Drive Suite 130 CO Springs, CO 80915 Key Responsibilities: Appointment Scheduling and Coordination: Perform appointment scheduling, tracking, and coordination in alignment with VHA Directive 1230 and the VA’s scheduling procedures. Coordinate patient care with community providers for services not provided by VA. Collaborate with internal providers regarding VA Community Care policies and procedures. Front Desk and Customer Service: Act as the first point of contact for patients, families, and visitors, responding to inquiries in a courteous and timely manner. Handle phone calls, schedule appointments, validate patient demographics, and maintain high standards of customer service. Electronic Medical Record (EMR) Management: Ensure proper entry and update of patient health and administrative information into CPRS and VistA systems. Process and manage health care consults through HealthShare Referral Manager (HSRM) and other VA systems. Assist with the integration of records into VA electronic systems for continuity of care. Coordination and Communication: Communicate scheduling issues and patient concerns effectively with supervisors and healthcare teams. Provide updates to the MSA supervisor on system performance, patient demographics, and community care consults. Participate in team huddles and collaborate with team members to optimize workflow. Compliance and Security: Ensure patient confidentiality and adhere to HIPAA regulations for all data and patient interactions. Maintain proper security for all electronic and physical records, in compliance with VA and HIPAA standards. Additional Duties as Assigned: Perform other administrative and customer service-related tasks as required. Complete mandatory training, including privacy, HIPAA compliance, and VA-specific systems, as well as annual compliance and remedial training. All MSA staff will undergo VA-scheduled training specific to appointment scheduling. Qualifications: High School Diploma or General Equivalency Diploma (GED) required. 6 months of customer service experience is required. Proficient in basic computer skills, including Microsoft Word, Excel, and Outlook. Ability to type at least 50 words per minute. Basic medical terminology knowledge and familiarity with VA software (VistA, CPRS, HSRM, etc.) preferred. Strong communication skills, both oral and written, with a focus on professionalism. Ability to work independently and resolve problems with minimal supervision. Attention to detail and ability to maintain accurate records. Ability to perform administrative tasks with no physical restrictions that interfere with job duties. Compliance with VA’s infection control and immunization standards (e.g., Tuberculosis, Flu, COVID-19). Eligibility: Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. Must be able to obtain and maintain the required federal public trust determination for this role. Compensation: Salary for this position is determined by various factors, including location, the candidate’s particular combination of knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The proposed salary range for this position is $20.81 - $25.81  per hour as an hourly employee, including $4.93/hr. for health and welfare. In accordance with Service Contract Act (SCA) requirements, employees will accrue one hour of paid sick leave for every 30 hours worked, up to 56 hours per year. Paid vacation is provided based on years of service: 2 weeks after 1 year of continuous service with the contractor or successor, 3 weeks after 5 years, and 4 weeks after 15 years. Length of service includes continuous employment with the present contractor or successor, regardless of location, as well as with predecessor contractors performing similar work at the same federal facility. This is a one-year contract position Our Commitment to Diversity Blue Water Thinking, LLC (BWT) is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, genetic information, or any other protected status. Applying for this Job: Resume must be submitted in word document format and must include dates in each section (experience, education, certifications...) Candidates must fill out the below form to the best of their knowledge

Posted 30+ days ago

Biomedical Technician / Equipment Support Specialist - Level I-logo
Biomedical Technician / Equipment Support Specialist - Level I
Blue Water ThinkingOnsite - Danville, IL
About Blue Water Thinking Guided by our principles of value generation, continuous innovation, customer-centricity, and vested collaboration, Blue Water Thinking proudly supports our Federal clients in achieving their Agency goals. Founded by a decorated twenty-eight year Veteran of the United States Army, Blue Water Thinking understands and supports the mission of our Nation's war fighters, Veterans, their families and caretakers.  Leveraging our executive team's military experience and private and public sector consulting expertise, Blue Water Thinking takes an integrated "one-team" approach and brings to bear best-fit solutions,  thought leadership, and grit to meet our client's transformational needs. Fueled by our values of integrity, respect, professionalism, stewardship and customer service, the Blue Water Thinking team understands the power of the human connection, collaboration, humility and loyalty to one another, our clients and industry partners. Lastly, our formula for success is simple:  Build something good, take care of our people, keep our clients satisfied, nurture our work ethic and reputation, build long-lasting partnerships, enjoy what we do and give back as much as possible. Job Description We are seeking a skilled and motivated Biomedical Equipment Technician to join our company’s dynamic team. As a Biomedical Equipment Technician, you will play a crucial role in ensuring the reliability, functionality, and safety of medical equipment at the VA. Your responsibilities will encompass a wide range of tasks including preventive and corrective maintenance, incoming inspections, medical device security, equipment installations, electrical safety inspections, addressing hazard recalls, software repairs, and working with Cerner integration. The ideal candidate should possess a strong technical background, excellent problem-solving skills, and a commitment to maintaining high standards of patient care through the proper functioning of medical equipment. Responsibilities: Perform routine preventive maintenance on a diverse range of medical equipment to ensure optimal functionality and extend equipment lifespan. Conduct corrective maintenance by diagnosing and repairing malfunctions in medical devices, adhering to manufacturer's guidelines and technical specifications. Carry out incoming inspections of new medical equipment to verify its compliance with safety standards, functionality, and accuracy. Collaborate with the IT and cybersecurity teams to implement and maintain medical device security protocols, ensuring patient data confidentiality and protection against cyber threats. Install, calibrate, and configure medical equipment, following manufacturer instructions and safety guidelines. Conduct electrical safety inspections to identify and address potential hazards associated with medical equipment operation, cords, and plugs. Monitor and address hazard and safety recalls related to medical equipment, coordinating with manufacturers and relevant departments for swift resolution. Perform software repairs and updates on medical devices to address software glitches, improve functionality, and ensure compatibility with other systems. Maintain accurate records of maintenance activities, repairs, and inspections using computerized maintenance management systems (CMMS). Provide technical support and training to medical staff on the proper operation and handling of medical equipment. Keep abreast of industry trends, advancements, and regulations related to biomedical equipment technology and integrate this knowledge into daily tasks. Collaborate with other healthcare professionals and departments to ensure seamless equipment operations and contribute to the enhancement of patient care. Experience with Cerner electronic health record (EHR) systems and integration is preferred. Location: Danville VA Medical Center Basic Qualifications The Contractor key personnel shall meet one of the following basic qualifications, regardless of role in the services provided under this contract: Experience within a medical center and Biomedical Engineering department OR, Experience working in or with the Veterans Health Administration (VHA) OR, Understanding of VISN, VA medical center, and Biomedical Engineering department operations In addition to the basic qualifications, the Contractor key personnel shall meet the following role-specific qualifications based on the core functions and services each will be providing under this contract. Role Specific Qualifications:  A two-year associate degree or higher in an applied science or equivalent military training. Demonstrated competency to perform operational verification procedures, planned maintenance, and repair service on various medical equipment. Understanding of regulatory agencies’ requirements, industry regulatory requirements and International Standard Organization standards. Familiarity with the setup and application of test equipment. Ability to read, analyze, and interpret technical literature, schematics, and drawings. Level I Experience - A minimum of one year of hospital or healthcare experience performing medical equipment maintenance. Eligibility: Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Must be able to obtain and maintain the required federal public trust clearance for this role Must provide proof of COVID vaccination + Flu vaccination during flu season, or, as an alternative, appropriate documentation that will support either a medical or religious exemption. Compensation: Salary for this position is determined by various factors, including but not limited to, location, the candidate’s particular combination of knowledge, skills, competencies and experience, as well as contract specific affordability and organizational requirements. The proposed salary range for this position is outlined below. Salary range: $60,000 - $75,000 as a full-time employee or up to $49.58/hr. as a 1099 contractor Blue Water Thinking offers a comprehensive benefits package including health insurance (medical, dental and vision), paid time off, federal holidays, and matching 401K plan. Our Commitment to Diversity Blue Water Thinking, LLC (BWT) is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, genetic information, or any other protected status. Applying for this Job: Resume must be submitted in word document format and must include dates in each section (experience, education, certifications...) Candidates must fill out the below form to the best of their knowledge

Posted 30+ days ago

Biomedical Technician / Equipment Support Specialist - Information Systems -logo
Biomedical Technician / Equipment Support Specialist - Information Systems
Blue Water ThinkingOnsite - Tomah, WI
About Blue Water Thinking Guided by our principles of value generation, continuous innovation, customer-centricity, and vested collaboration, Blue Water Thinking proudly supports our Federal clients in achieving their Agency goals. Founded by a decorated twenty-eight year Veteran of the United States Army, Blue Water Thinking understands and supports the mission of our Nation's war fighters, Veterans, their families and caretakers.  Leveraging our executive team's military experience and private and public sector consulting expertise, Blue Water Thinking takes an integrated "one-team" approach and brings to bear best-fit solutions,  thought leadership, and grit to meet our client's transformational needs. Fueled by our values of integrity, respect, professionalism, stewardship and customer service, the Blue Water Thinking team understands the power of the human connection, collaboration, humility and loyalty to one another, our clients and industry partners. Lastly, our formula for success is simple:  Build something good, take care of our people, keep our clients satisfied, nurture our work ethic and reputation, build long-lasting partnerships, enjoy what we do and give back as much as possible. Job Description We are seeking a skilled and motivated Biomedical Equipment Technician – Info/Sys to join our healthcare facility's dynamic team. As a Biomedical Equipment Technician with networking experience, you will play a crucial role in ensuring the reliability, functionality, and safety of our networked medical equipment. Your responsibilities will encompass a wide range of tasks including preventive and corrective maintenance, incoming inspections, medical device security, cybersecurity, network maintenance, equipment installations, electrical safety inspections, addressing hazard recalls, software repairs, and experience with Cerner. The ideal candidate should possess a strong technical background, excellent problem-solving skills, and a commitment to maintaining high standards of patient care through the proper functioning of networked medical equipment. Responsibilities: Perform routine preventive maintenance on a diverse range of networked medical equipment to ensure optimal functionality and extend equipment lifespan. Conduct corrective maintenance by diagnosing and repairing malfunctions in medical devices, adhering to manufacturer's guidelines and technical specifications. Carry out incoming inspections of new medical equipment to verify its compliance with safety standards, functionality, and accuracy. Collaborate with the IT and cybersecurity teams to implement and maintain medical device security protocols, ensuring patient data confidentiality and protection against cyber threats. Install, calibrate, and configure medical equipment, following manufacturer instructions and safety guidelines. Monitor and address hazard and safety recalls related to medical equipment, coordinating with manufacturers and relevant departments for swift resolution. Perform software repairs and updates on medical devices to address software glitches, improve functionality, and ensure compatibility with other systems. Maintain accurate records of maintenance activities, repairs, and inspections using computerized maintenance management systems (CMMS). Provide technical support and training to medical staff on the proper operation and handling of networked medical equipment. Keep abreast of industry trends, advancements, and regulations related to biomedical equipment technology and integrate this knowledge into daily tasks. Collaborate with other healthcare professionals and departments to ensure seamless equipment operations and contribute to the enhancement of patient care. Experience with Cerner electronic health record (EHR) systems and integration is preferred. Location: Tomah VA Medical Center  Basic Qualifications The Contractor key personnel shall meet one of the following basic qualifications, regardless of role in the services provided under this contract: Experience within a medical center and Biomedical Engineering department OR, Experience working in or with the Veterans Health Administration (VHA) OR, Understanding of VISN, VA medical center, and Biomedical Engineering department operations In addition to the basic qualifications, the Contractor key personnel shall meet the following role-specific qualifications based on the core functions and services each will be providing under this contract. Role Specific Qualifications:  A two-year associate degree or higher in an applied science or equivalent military training. A minimum of three years of hospital or healthcare experience performing medical equipment maintenance, with a minimum of one-year specialized experience in medical information systems and networking. Current and advanced knowledge of computer virus protection software, available software patches and upgrades, information security tools, electronics, computers and network theory. Demonstrated competency in utilizing and maintaining computer and server based medical equipment, medical record databases, and proprietary and generic software; experience with TCP/IP, HL7, networking, network security and DICOM standards; experience maintaining, interfacing and troubleshooting networked medical equipment to include VLAN configuration, IP addressing, sub-netting, and network security; ability to interpret, identify and apply network engineering principles and practices; and ability to distinguish networking problems from non-networking problems. Understanding of regulatory agencies’ requirements, industry regulatory requirements and International Standard Organization standards. Familiarity with the setup and application of network test equipment and tools. Ability to read, analyze, and interpret technical literature, schematics, and drawings Eligibility: Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Must be able to obtain and maintain the required federal public trust clearance for this role Must provide proof of COVID vaccination + Flu vaccination during flu season, or, as an alternative, appropriate documentation that will support either a medical or religious exemption. Compensation: Salary for this position is determined by various factors, including but not limited to, location, the candidate’s particular combination of knowledge, skills, competencies and experience, as well as contract specific affordability and organizational requirements. The proposed salary range for this position is outlined below. Salary range: $70,000 - $85,000 as a full-time employee or up to $59.56/hr. as a 1099 contractor Blue Water Thinking offers a comprehensive benefits package including health insurance (medical, dental and vision), paid time off, federal holidays, and matching 401K plan. Our Commitment to Diversity Blue Water Thinking, LLC (BWT) is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, genetic information, or any other protected status. Applying for this Job: Resume must be submitted in word document format and must include dates in each section (experience, education, certifications...) Candidates must fill out the below form to the best of their knowledge

Posted 30+ days ago

Medical Support Assistant-logo
Medical Support Assistant
Blue Water ThinkingOnsite - Lamar, CO
About Blue Water Thinking Guided by our principles of value generation, continuous innovation, customer-centricity, and vested collaboration, Blue Water Thinking proudly supports our Federal clients in achieving their Agency goals. Founded by a decorated twenty-eight year Veteran of the United States Army, Blue Water Thinking understands and supports the mission of our Nation's war fighters, Veterans, their families and caretakers.  Leveraging our executive team's military experience and private and public sector consulting expertise, Blue Water Thinking takes an integrated "one-team" approach and brings to bear best-fit solutions,  thought leadership, and grit to meet our client's transformational needs. Fueled by our values of integrity, respect, professionalism, stewardship and customer service, the Blue Water Thinking team understands the power of the human connection, collaboration, humility and loyalty to one another, our clients and industry partners. Lastly, our formula for success is simple:  Build something good, take care of our people, keep our clients satisfied, nurture our work ethic and reputation, build long-lasting partnerships, enjoy what we do and give back as much as possible. Job Description: The Medical Support Assistant (MSA) will provide administrative and clerical support to the health care team at the Eastern Colorado Health Care System (ECHCS). The role involves appointment scheduling, patient coordination, and handling medical documentation in accordance with VA policies and procedures. The MSA will ensure effective and efficient patient flow within various clinics and will be expected to support both internal and external customer service initiatives. Location: Lamar Outpatient Clinic - 1401 South Main St. Suite 2 Lamar, CO 81052 Key Responsibilities: Appointment Scheduling and Coordination: Perform appointment scheduling, tracking, and coordination in alignment with VHA Directive 1230 and the VA’s scheduling procedures. Coordinate patient care with community providers for services not provided by VA. Collaborate with internal providers regarding VA Community Care policies and procedures. Front Desk and Customer Service: Act as the first point of contact for patients, families, and visitors, responding to inquiries in a courteous and timely manner. Handle phone calls, schedule appointments, validate patient demographics, and maintain high standards of customer service. Electronic Medical Record (EMR) Management: Ensure proper entry and update of patient health and administrative information into CPRS and VistA systems. Process and manage health care consults through HealthShare Referral Manager (HSRM) and other VA systems. Assist with the integration of records into VA electronic systems for continuity of care. Coordination and Communication: Communicate scheduling issues and patient concerns effectively with supervisors and healthcare teams. Provide updates to the MSA supervisor on system performance, patient demographics, and community care consults. Participate in team huddles and collaborate with team members to optimize workflow. Compliance and Security: Ensure patient confidentiality and adhere to HIPAA regulations for all data and patient interactions. Maintain proper security for all electronic and physical records, in compliance with VA and HIPAA standards. Additional Duties as Assigned: Perform other administrative and customer service-related tasks as required. Complete mandatory training, including privacy, HIPAA compliance, and VA-specific systems, as well as annual compliance and remedial training. All MSA staff will undergo VA-scheduled training specific to appointment scheduling. Qualifications: High School Diploma or General Equivalency Diploma (GED) required. 6 months of customer service experience is required. Proficient in basic computer skills, including Microsoft Word, Excel, and Outlook. Ability to type at least 50 words per minute. Basic medical terminology knowledge and familiarity with VA software (VistA, CPRS, HSRM, etc.) preferred. Strong communication skills, both oral and written, with a focus on professionalism. Ability to work independently and resolve problems with minimal supervision. Attention to detail and ability to maintain accurate records. Ability to perform administrative tasks with no physical restrictions that interfere with job duties. Compliance with VA’s infection control and immunization standards (e.g., Tuberculosis, Flu, COVID-19). Eligibility: Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. Must be able to obtain and maintain the required federal public trust determination for this role. Compensation: Compensation for this position is determined by various factors, including location, the candidate’s particular combination of knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The compensation is  $24.17 per hour as an hourly employee, including $4.93/hr. for health and welfare. In accordance with Service Contract Act (SCA) requirements, employees will accrue one hour of paid sick leave for every 30 hours worked, up to 56 hours per year. Paid vacation is provided based on years of service: 2 weeks after 1 year of continuous service with the contractor or successor, 3 weeks after 5 years, and 4 weeks after 15 years. Length of service includes continuous employment with the present contractor or successor, regardless of location, as well as with predecessor contractors performing similar work at the same federal facility. This is a one-year contract position Our Commitment to Diversity Blue Water Thinking, LLC (BWT) is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, genetic information, or any other protected status. Applying for this Job: Resume must be submitted in word document format and must include dates in each section (experience, education, certifications...) Candidates must fill out the below form to the best of their knowledge

Posted 30+ days ago

Family Support Program Director-logo
Family Support Program Director
Raise the FutureSalt Lake City, UT
Organization:   Raise The Future serves waiting youth, recruits families for youth who have survived abuse and neglect, supports adoptive families throughout every phase of the adoption process, and trains child welfare professionals throughout the country.     Raise The Future operates offices in Utah, Colorado, and Nevada with additional programs in Missouri, Oklahoma, South Dakota, and Wyoming. Raise The Future is also one of several collaborating partners within the federal AdoptUSKids project.     About the Utah Family Support Program   The program is focused on bringing family support services to the families raising youth that behavior and attachment needs. It incorporates TBRI® Caregiver Training sessions, personalized in-home family coaching, implementation and connection groups for families, TBRI®-trained youth mentors, resource coordination, and additional specialized training courses. The program engages adoptive, kinship, guardianship, and biological families working on reunification or prevention in these supportive services to maintain permanency stability.     This program was developed with TBRI® serving as its theoretical cornerstone from which to serve this population. Trust-Based Relational Intervention® (TBRI®) is a caregiving and intervention model developed by Dr. Karyn Purvis and Dr. David Cross at the Karyn Purvis Institute of Child Development at Texas Christian University (TCU). TBRI® is based on a solid foundation of neuropsychological theory and research, tempered by humanitarian principles. It is a family-based intervention designed for children who have experienced relationship-based traumas such as institutionalization, multiple foster placements, maltreatment, and/or neglect.     Job Summary:   Under the direction from a Vice-President of Programs, a Program Director facilitates program development, leads strategic program growth, and provides oversight for assigned programs that provide programmatic or contracted services or resources for youth and families, ensuring the delivery of assigned program services are available within the designated geographic area(s). In addition, this position may also be responsible for carrying an assigned caseload, providing direct services for clients.     Job Responsibilities/Duties:   • Collaborating with senior leadership, develop and execute a strategic plan to achieve the goals/objectives of all program services.   • Provide direction and oversight for staff delivering program services for youth or families via phone, email and in-person or virtual meetings.   • Build relationships with community stakeholders and partners including but not limited to state and county agencies, and non-profit organizations to promote organizational services and learn about gaps in the community for potential program development or expansion.   • Carry out operational and management responsibilities of contract deliverables.   • Facilitate training and presentations to educate stakeholders or potential partners.   • Perform job functions of direct reports as needed for coverage and client care.   • Provide direct program services, training, and events to clients, as needed and availability permits (weekends and/or evenings may be required).   • Provide internal communication about the program, conduct data entry, attend meetings, submit required reports, perform other administrative tasks, as needed.   • Facilitate and ensure adherence to program and agency protocol and structure.   • Represent the programs and mission of the organization to community stakeholders and partners, philanthropic supporters, state and county partners, and the general public.   • Collaborate with other organization leaders, as needed, to evaluate outcomes and impact of program services, identify areas of adjustment, develop program strategies, program planning, develop/expand the program, identify potential areas of cross-program and cross-state collaboration, and track program budgets.   • Oversee maintenance of relevant databases and ensure website is current with program events and information for the assigned program and geographic areas.   • Participate in monthly and quarterly meetings with relevant community partners to explore the development and implementation of a coordinated network of information and resources across the state related to assigned programs.   • Prepare and submit paperwork and reports in adherence with required contracts, grants and timelines.   • Other duties as assigned.     SUPERVISORY RESPONSIBILITIES   • Carries out supervisory responsibilities in accordance with policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; coaching, addressing performance issues, and addressing complaints and resolving problems. Monitor and evaluate the performance of program staff, recommending and implementing personnel actions, such as promotions and dismissals.   • Oversee, manage and provide guidance to program staff in the planning, coordination, and execution of program activities to ensure deliverables are met in designated programs and geographic areas, including adherence to the fidelity of evidence-based models, when applicable, and agency protocol and structure.   Fiscal Responsibilities:   • Develop and monitor annual budgets for operating expenses for delivery of core services and special projects and ensure adherence to budget.   • Ensure necessary and accurate information is provided for invoices and other billing and contractual processes within established deadlines.   • Ensure necessary and accurate information is provided for timesheets, credit card statements, expenses, and other employee financial documents within established deadlines.       Required Education/Training/Experience:   • Bachelor's degree or higher in a social work, psychology, human development, or human services related field.   • 5+ years' experience working in adoption, child welfare or related area.   • 2+ years of program development and program management experience.   • 2+ years' experience managing others.   • Ability and willingness to work evenings and weekends as needed.   • Up to 50% travel is required.   • Must have dependable car and be insurable as a driver on the auto liability policy of Raise the Future.   • Additional qualifications may be required, depending on the program that the position will oversee.     • Available to work in a hybrid position in office 2 days a week and must work within 45 miles of the Utah office   Desired Qualities:   • Master's degree in social work, psychology, human development, or human services related field.   Eligible for licensure in the state of Utah as an LCSW, CSW, LMFT, ACMHC, or CMHC.  • 10 or more years post-graduate experience working with children and families.   • 4+ years program development and program management experience   • 4+ years personnel management experience   • Bilingual (English/Spanish)  • Demonstrated understanding of TBRI® principles and tools.   Knowledge, Skills, Abilities:   • Demonstrated effective organization skills.   • Self-motivated and ability to work autonomously as needed.   • Demonstrated ability to effectively build rapport with families and children.   • Demonstrated understanding of complex developmental trauma, trauma-associated behavioral and developmental delays, and challenges related to permanency achieved through guardianship or adoption.   • Demonstrated knowledge of adoption issues and challenges.   • Understanding of the child welfare system.   • Ability to demonstrate cultural humility.   • Demonstrated knowledge of Microsoft Office, Word, Excel, Outlook, Teams, the internet, Zoom and various database applications.   • Leadership/Ownership: Demonstrates ability to create and communicate a vision and plan, accept ownership, take initiative, and assume responsibility. Develops solutions and ideas that add value. Does not blame or pass problems off onto others but takes the initiative to get the right people involved and to resolve matters quickly and effectively. Can effectively challenge and influence superiors, peers, and team members to approach all work with an equity lens while simultaneously promoting trust, and collaboration between departments, programs, and staff.   • Decision-Making/Problem-Solving/Analysis: Ability to make sound and timely decisions and involve others appropriately in decision-making. Demonstrates strong analytical skills, including an ability to provide solutions to compliance issues. Good understanding of the impact of business decisions. Excellent problem-solving skills – able to think through causes of problems before referring them to others.   • Adaptability: Ability to be flexible and work within the system. Able and willing to take on and learn additional and different responsibilities. Effectively manages pressure, maintains composure, and is not easily frustrated. Works effectively in ambiguous situations. Must be able to adapt to a continually evolving environment and thrive in an autonomous and deadline-oriented workplace. Demonstrates consistently positive attitude toward change.   • Communication: Solid ability to write and communicate well. Able to effectively communicate (verbally, written, and interpersonally) with poise and professionalism in highly charged and stressful situations. Ability to interact effectively with others and exercise good judgment when dealing with people in sensitive situations. Able to tailor communications appropriately to the size and nature of the audience, including public speaking, presenting training at conferences and support groups. Demonstrated questioning, listening, and non-verbal communication skills. Expresses disagreement professionally.   • Ability to Maintain Confidentiality: This position requires direct access to and management of confidential employee, client, and organizational data. It is imperative that confidentiality is always applied when handling this information.       Raise The Future is an equal opportunity organization and employs personnel without regard to race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity, gender expression, age, physical ability, veteran status, military obligations, and marital status.  

Posted 1 week ago

Part-Time Direct Support Professional (DSP) – Humble/Tomball Area-logo
Part-Time Direct Support Professional (DSP) – Humble/Tomball Area
Bloom ConsultingTomball, TX
Part-Time Direct Support Professional (DSP) – Humble/Tomball Area Pay: $15.15/hour Schedule: 25–30 hours/week Bloom Consulting is hiring a part-time Direct Support Professional (DSP) to support individuals with intellectual and developmental disabilities in the Humble and Tomball areas. This role focuses on promoting independence, dignity, and community integration. Key Responsibilities: Support with daily living activities such as hygiene, grooming, and mobility Provide habilitation services to strengthen independent living skills Assist with household tasks like laundry, meal prep, and cleaning Follow the Person-Directed Plan (PDP) or Individual Service Plan (ISP) Accurately document services and progress Participate in community outings, appointments, and activities Report any concerns related to health, safety, or behavior Maintain confidentiality in compliance with HIPAA and HHS standards Requirements: High school diploma or GED 6+ months of experience preferred Clear background check Ability to document services in English; bilingual (Spanish/English) a plus Comfortable using phone or tablet for documentation Valid driver's license and reliable transportation preferred Dependable, punctual, and professional

Posted 2 days ago

SpaceX logo
Customer Support Associate (Starlink)
SpaceXHawthorne, CA
Apply

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.1

Reclaim your time by letting our AI handle the grunt work of job searching.

We continuously scan millions of openings to find your top matches.

pay-wall

Job Description

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

CUSTOMER SUPPORT ASSOCIATE, BILINGUAL (STARLINK)

Starlink, our revolutionary satellite constellation, will deliver low-latency broadband internet worldwide. As an early member of the Starlink Customer Support team, you will be the face of Starlink to our customers, ensuring they have an exceptional overall experience.

RESPONSIBILITIES:

In this role, you will triage, troubleshoot, and resolve customer issues. You will analyze trends, identify gaps, and design simple, effective support interventions that improve our customers' experience. We're looking for excellent problem solvers who move quickly and proactively and are obsessed with the success of our customers. This role is ideal for someone looking to join a scrappy, early-stage Support team and set the tone for how we help our customers.

  • Triage and resolve customer issues across multiple channels (digital, voice, etc.). Be a relentless internal advocate for the customer within SpaceX
  • Provide technical support to customers using hardware, software, and network expertise
  • Surface product, process, and training issues by pairing quantitative and qualitative methods. Be the voice of the customer, in the language of the business
  • Collaborate with internal teams to create and improve troubleshooting workflows and resolve root-cause issues
  • Create and maintain an internal knowledge base and help center collateral

BASIC QUALIFICATIONS:

  • High school diploma or equivalency certificate
  • 1+ years of experience in a front-line customer support role

PREFERRED SKILLS AND EXPERIENCE:

  • Excellent problem-solving and sleuthing skills. You go beyond just the apparent and available answer and do what it takes to satisfy the customer. You are relentless and own it
  • Excellent written and verbal communication skills. Talking with others comes naturally, you derive satisfaction from resolving their issues, and you can distill complex concepts into the simplest explanations
  • Excellent empathy, active listening, and resiliency skills. You internalize customer concerns, solve them, and keep it positive
  • Strong attention to detail and time management skills. You take pride in your craft
  • Willingness and ability to flex weekend and night shift hours as needed to support our growth
  • Experience in a training, learning and development, analytics, service design, vendor management, or content management role
  • Start-up, consulting, or other demonstrated experience in a high-growth, fast-paced environment
  • Technical aptitude - experience with networking, hardware troubleshooting, software development, etc.

ADDITIONAL REQUIREMENTS:

  • Must be available to work scheduled shifts, including holidays
  • Must be available to work overtime hours and/or weekends as needed
  • This is not a remote position and will require relocation if not already local to the Hawthorne, CA area
  • After 1 week of classroom training Monday to Friday 9AM-5:30PM, must be available to work 10 hours a day on one of the following shifts: 
    • Shift Alpha: Sunday - Thursday 10:00 PM - 8:30 AM PST
    • Shift Delta: Friday - Monday 6:00 AM - 4:30 PM PST
    • Shift Echo: Friday- Monday 1:30 PM - 12:00 AM PST

COMPENSATION AND BENEFITS:

Pay range:

  • Level 1: $22.00/hour
  • Level 2: $23.00/hour
  • Level 3: $25.00/hour

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year.

ITAR REQUIREMENTS:

  • To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.  

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com