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IT Technical Support - Coordinator 1-logo
University of New OrleansShreveport, Louisiana
T hank you for your interest in The University of New Orleans. Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is listed below in the job posting. You must complete all required portions of the application and attach the required documents in order to be considered for employment. Department IT Helpdesk Operations Job Summary Job Description Provide statewide onsite installation, configuration, repair, maintenance and support for state owned workstations, laptops, thin client devices, desktop printers, network printers, network communication devices, video conferencing equipment, software applications, and all associated components, peripherals and media. Manage user accounts on local PCs, select servers, and Active Directory in compliance of industry standards. Utilize tracking system to document ticket resolutions. Provide limited support for approved mobile devices which contain State proprietary data, including, but not limited to e‐mail. Support shall be focused on ensuring that an otherwise functional device is properly configured for work related purposes. Train and assist end users on technical issues as a form of preventative maintenance. In the event of disaster, take appropriate actions to ensure continuity of operations in accordance with previously documented and Department approved plans. Travel to various sites as needed to carry out assigned duties. Identify, diagnose, and assist with resolution of network issues as related to end user problems. Restore data from backup systems using designated applications as needed for end user support. Manage all assigned issues being handled by other internal IT units or external contractors. Other tasks as directed. QUALIFICATIONS REQUIRED: Bachelor’s Degree or Associate’s degree with 3 years of professional experience in lieu of degree, or 6 years of professional experience in lieu of degree. Excellent analytical skills, effective organizational and time management skills. Great attention to detail and follow up. Ability to manage projects, assignments, and competing priorities. Proficient in the use of Microsoft Office, including but not limited to Outlook, Word, and Excel. DESIRED: Advanced degree. Minimum one year of professional experience with OTS information systems or programs utilized by the department. Minimum one relevant industry certification or training including, but not limited to, CompTIA, Microsoft, HP, Dell, Cisco, ITIL Foundation, Apple, or HDI-CS. Professional experience with Windows based operating systems including installation, system administration or troubleshooting. Professional experience with various computer hardware, which includes: PCs, laptop & printers, MFPs, routers, switches or servers. Professional experience with Remote Control software, Ticketing System software, Active Directory, Exchange, or SharePoint. Professional customer service experience. Required Attachments Please upload the following documents in the Resume/Cover Letter section. Detailed resume listing relevant qualifications and experience; Cover Letter indicating why you are a good fit for the position and University of Louisiana Systems; Names and contact information of three references; Applications that do not include the required uploaded documents may not be considered. Posting Close Date This position will remain open until filled. Note to Applicant: Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials. References will be contacted at the appropriate phase of the recruitment process. This position may require a criminal background check to be conducted on the candidate(s) selected for hire. As part of the hiring process, applicants for positions at the University of New Orleans may be required to demonstrate the ability to perform job-related tasks. The University of New Orleans is an Affirmative Action and Equal Employment Opportunity employer. We do not discriminate on the basis of race, gender, color, religion, national origin, disability, sexual orientation, gender identity, protected Veteran status, age if 40 or older, or any other characteristic protected by federal, state, or local law.

Posted 30+ days ago

H
Hope Network CareersNew Baltimore, Michigan
The Direct Support Professional (DSP) supports the individual goals of the person served and helps them become integrated into his/ her community in the least restrictive manner. The DSP may assist in areas of mobility, activities of daily living, communication, cognition, health management, social networking, vocational, leisure time management, and community participation. Why a DSP at Hope… Make a difference in people's lives, including your own. Here are just some of the ways Hope Network invests in you for all that you do: Educational Reimbursement Career Pathing Paid Training Employee referral bonus Generous paid time off Retirement savings plan How you will change lives… The Direct Support Professional will assist in the following areas of personal care and development: Safety Monitor and ensure safety 24/7; this may be eyes- on, one-on-one, 15 or 30 minute checks, etc. Support crisis prevention, intervention, and resolution Relationships Establish collaborative relationships built on trust and empathy through consistent and meaningful communication Foster a spirit of partnership with individuals served, the community, and other professionals Activities and Daily Living Skills Help build effective skills for problem-solving, communication, and independence Assist person served to identify and/or participate in social and leisure interest and activities such as: transport/escort to stores, concerts, movies or in house social events (barbeques, movie nights, games, etc.) Help person served with activities of daily living to include (but not limited to): get to and from places, dressed/undressed, bathe/shower, comb hair, trim nails, restroom assistance, and cooking Health Monitor vitals for any medical condition or illness Promote positive behavior Attend medical appointments and ensure accurate information is relayed between medical provider and care team Understand, read, and assist in the implementation of medical, behavioral, and/or clinical team care plans and provide accurate, timely, and descriptive documentation of such Community Connect person served with opportunities or places in their community to develop relationships with others Support community participation, volunteering, career goals or employment, and educational interests About you… You possess a strong desire to help others with empathy, patience, understanding, enthusiasm, and dedication You exhibit characteristics of trustworthiness, integrity, and honesty You respect diversity and inclusion You demonstrate professionalism in communication, pleasantness, attendance, attention to accuracy and follow through, reliability, teamwork, and punctuality You take part in continuous education, training, and personal development and growth We are Hopeful you have… High school diploma/ GED - REQUIRED Valid State of Michigan driver’s license - REQUIRED Ability to lift 50 lbs. - REQUIRED Ability to become certified in CPR/First Aid Commitment to scheduled shifts, assigned duties, and performance expectations Possess basic computer skills

Posted 30+ days ago

Direct Support Professional (Full-Time)-logo
Community OptionsPaxinos, Pennsylvania
Community Options, Inc . is a national non-profit agency providing services to individuals with disabilities in 12 states. We are now hiring Full-Time, Part-Time, PRN Direct Support Professionals (DSP), Caregivers, Direct Care Staff, Home Health Aides in Northumberland, PA to provide person-centered care tailored to meet the needs of individuals with intellectual and developmental disabilities. This is a fantastic opportunity for professional growth, while making a difference! No experience required– we provide PAID training! Starting pay is $16.00/hour Responsibilities Foster a meaningful relationship between the individuals and their community Utilize Person Centered Plans to assess an individual's needs Assist individuals with their daily living and independence skills/personal care Monitor the health and medical needs of individuals and immediately report any concerns Assist with the learning and development of independent and community-based skills Participate with individuals in community, social, and recreational activities Drive individuals to medical appointments and activities in the community Ensure program documentation and billable records are completed accurately and timely Employees must cooperate with the licensee and department staff in any inspection, inquiry or investigation Minimum Requirements High School Diploma or GED Valid driver’s license with a satisfactory driving record Ability to establish a comfortable and supportive relationship with individuals receiving supports Ability to exercise good judgment and remain calm in crisis situations Excellent verbal and written communication skills Excellent time management skills Working Conditions Work in residential programs, day programs, and in the community Transport individuals utilizing your own vehicle or company provided vehicles Schedule may change due to business needs and may include evening and weekend hours Overtime may be required due to business needs May be required to lift or move 25+ pounds Why Community Options? Competitive Insurance Benefits (Medical, Dental, Vision) Paid Holidays—Including a Birthday Holiday Generous PTO Employee Incentive & Discount Programs 403b Retirement Plan Incredible career growth opportunities Send resume to: Resumes-SB@COMOP.ORG Community Options is an Equal Opportunity Employer M/F/D/V

Posted 30+ days ago

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Worldwide TechServices OpenAlexandria, Virginia
Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver’s License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Posted 30+ days ago

Direct Support Professional I-logo
Evergreen Life ServicesMinden, Louisiana
Evergreen Life Services is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital status, or any other legally protected status. Title: Direct Support Professional I Reports To: Home Director I & II Classification: Full-Time FLSA Status: Non-Exempt Created: November 29, 2013 JOB SUMMARY Responsible for maintaining a healthy, safe, and therapeutic environment for individuals served and following through on their individual care plans. ESSENTIAL JOB FUNCTIONS Ensure the health and welfare of the individuals served. Assist individuals served with medication and treatment plans as needed. Assist individuals served in the care and cleaning of their homes, including reporting maintenance needs. Assist individuals served with money management, including budgeting, banking, and shopping. Assist individuals served with daily life activities such as meal preparation, reading usage, use of telephone, use of community services (e.g., post office, mass transportation), housekeeping, clothing care, self-care, and personal hygiene. Make food and non-food purchases for the home when requested. Prepare meals. Ensure the maintenance of the home and grounds is done as requested. Complete all required documentation following applicable state agency(ies) and Evergreen Presbyterian Ministries, Inc. policies and procedures. Implement behavioral and other programs as trained and requested. Assist individuals served with their goals as outlined in their plan of care document(s). Identify potential behavior triggers and defuse or redirect them as needed to ensure the safety and well-being of all involved. Provide transportation for individuals served in the company or personal vehicle as requested, i.e., appointments, activities, etc. QUALIFICATIONS/EXPERIENCE/JOB KNOWLEDGE Effectively read, write, and communicate verbally in English and must be able to read and understand instructions, perform record-keeping, and write reports. Valid driver’s license—which meets Evergreen requirements for insurance purposes and proof of liability coverage if a vehicle is owned—is preferred. Meet and maintain all requirements of the applicable state agency(ies), including good standing with the state abuse and neglect registry. Submit to and pass a drug screen and criminal background check. Ability to utilize basic computer skills (e.g., data entry, approving timesheets, etc.). Prior experience as a direct support worker or in a caregiving capacity. Must be at least 18 years of age (non-driver) or 21 years of age (driver). PHYSICAL REQUIREMENTS Constantly moves about to coordinate work. Regularly moves and positions objects weighing up to 50 pounds while assisting individuals served in the home, workshop, or job site. Regularly assist individuals served physically by lifting and positioning them as appropriate. Constantly be alert and aware of the needs of individuals served. Occasionally exposed to viruses and infectious conditions. Reasonable accommodations may be made to enable individuals with disabilities or medical conditions to perform essential functions. SUPERVISORY RESPONSIBILITIES Will not supervise. SPECIAL REQUIREMENTS Represent Evergreen in public in a fashion that would reflect the credibility and professionalism of the organization. Desire to work with people with disabilities and enhance their quality of life. Function successfully in stressful situations. Demonstrate high moral standards to be a positive role model for individuals served. Complete all orientation and on-the-job training before starting work. Work assigned shifts as required by management. Attend all training classes as required. Other characteristics of a successful DSP include but are not limited to the following characteristics: patience and composure, effective communication, dependability, effective interpersonal skills, awareness and attention to detail, advocacy, etc. EMPLOYMENT VARIABLES Must have a good driving record that meets the minimum requirements for Evergreen and reliable transportation. Must pass a drug screen and criminal background check. Must be able to work a flexible schedule, which includes all shifts, including nights, days, and weekends. WORKING ENVIRONMENT May be required to work in a variety of settings and environments, both indoors and outdoors. Compensation: 8.21

Posted 30+ days ago

Technical Portfolio Support Specialist-logo
Ventus SolutionsArlington, Virginia
Description Ventus Executive Solutions is a dynamic small business at the forefront of technology-driven innovation, dedicated to delivering exceptional solutions for our clients. We cultivate a supportive and inclusive workplace culture that values collaboration, mentorship, and professional growth. At Ventus Solutions , we believe our employees’ success is integral to our mission, which is why we prioritize work-life balance, personal development, and fostering a sense of belonging. In addition to providing opportunities to thrive, we offer competitive salaries and comprehensive benefits to attract and retain top talent ready to make a meaningful impact. Be part of our Employee Stock Ownership Plan (ESOP). Ventus Solutions is seeking a skilled Technical Portfolio Support Specialist to provide dedicated, action officer-like support to Program Manager (PM) in the field of microsystems technical program management and execution. This role is ideal for a candidate with a strong foundation in technical writing, technical documentation, and data visualization who thrives in a dynamic, mission-driven environment. Join our innovative team and contribute to impactful national security initiatives. Work Location: On site, Arlington VA. Required Experience: Demonstrated expertise in technical writing and documentation. Proven ability to proofread, edit, and quality-control complex technical materials. Strong communication skills, both written (including PowerPoint) and verbal. Experience with data visualization and analytics tools such as Tableau, Power BI, or Python. Ability to present qualitative and quantitative data visually and effectively. Excellent organizational skills and ability to manage multiple projects with minimal oversight. Eagerness to learn and adapt in a fast-paced, evolving environment. U.S. citizenship with an active Top Secret clearance, with SCI eligible Desired Experience: Educational background in Mechanical Engineering or Electrical Engineering. Self-starter with strong initiative and energy. Proficient at navigating complex bureaucratic processes with patience and persistence. Ventus Executive Solutions provides our government and commercial clients with a range of professional and innovation services including: technology innovation acceleration, business consulting services, professional engineering and program oversight, and program and budget support. We support analysis and studies in a variety of areas including defense, energy and health care where we aid organizations in solving complex problems in new and innovative ways. We work with our clients to identify core issues and then put together a cost-effective world-class team to solve problems and enable our clients to create and seize opportunities. VES is a Certified Service Disabled Veteran Owned Small Business (SDVOSB) and Veteran Owned Small Business (VOSB). Ventus Executive Solutions is an Equal Opportunity Employer and uses E-Verify in its hiring practices to achieve a lawful workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, marital status, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status or any other characteristic protected by applicable federal, state or local laws. To find out more about Ventus, visit our website: www.ventus-solutions.com

Posted 1 week ago

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Primrose SchoolLewisville, Texas
As a Support Teacher at Primrose OldOrchard located at 1253 W Round Grove Lewisville Texas, 75067 you will help young minds explore, discover and understand the world around them. We are seeking an experienced and enthusiastic Teacher to plan and implement an ongoing program of activities that promote the social, emotional, cognitive and physical development of each child, in accordance with the Primrose Balanced Learning® approach to teaching and learning. Primrose Old Orchard is an accredited private preschool that provides a premier educational childcare experience. We offer year-round programs for children from infant through elementary-aged school age. Primary Responsibilities: Is responsible for the overall supervision and daily class functions of a group of children. Observes all rules and regulations at Primrose School of Primrose Old Orchard and the local, state or national regulatory agencies pertaining to the health, safety and care of children. Implements the approved lesson plans and daily classroom schedule in accordance with the Primrose Balanced Learning® curriculum and programming. Maintains an attractive, well-kept classroom that encourages children to create, explore and make decisions with confidence. Provides verbal recognition and acceptance to children while providing clear and consistent expectations for the children's behavior. Accepts responsibility for maintenance and necessary housekeeping duties of the classroom, common use areas and playgrounds. Maintains overall professional personal appearance adhering to the guidelines offered in the Primrose School of Old Orchard Employee Handbook Assists in other capacities that Director, or designee, determines is necessary. Desired skills and experience: Must meet basic requirements of local child care regulatory agency Previous teaching or assistant teaching position in a licensed early childhood program preferred Knowledge of the social, emotional and creative needs of young children Must be able to lift up to 35 lbs. in connection with the handling of children for the facilitation of programs, child safety, and potential emergency situations. For Infant and Young Toddler teachers, must be able to properly lift infants into and out of a crib. Each Primrose school is a privately owned and operated franchise, and the respective Franchise Owner is the employer at each school. Franchise Owners set their own wage and benefit programs, which vary among Franchise Owners. Primrose Schools and its Franchise Owners are equal opportunity employers. Positions and position titles vary by school. Compensation: $13.50 - $16.00 per hour

Posted 30+ days ago

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LCA Lab. of AmericaNovi, Michigan
Onsite Lab and Customer Support Clerk - Float Are you organized, accountable, and have always gone the extra mile to make sure things are done right? Imagine the impact those skills can have in ensuring the accuracy of millions of healthcare tests, every month. If you share our passion for strengthening physician care, please apply for this onsite Clerk position! LabCorp is seeking a dedicated and motivated individual to join their Specimen Processing and Accessioning team in Novi, Michigan. The position, Specimen Processing Specialist, will be responsible for performing clinical specimen accessioning, sample sorting and data entry in a fast-paced, high-throughput environment located onsite with one of our client offices. Work Schedule: Your planned work schedule will be an 8 hour shift Monday – Friday between 3:00p.m. – 11:30p.m. with rotational Saturdays; as a float there is the potential to work other shifts as required so a high degree of flexibility is required. This is a full time position working 40 hours per week. The hours/location may change/vary based on business need and/or the request(s) of your supervisor or management. Work Location: Novi, Michigan with the potential to cover Detroit, Lansing, and other locations in central and southeastern Michigan. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here Job Responsibilities: Prepare laboratory specimens for analysis and testing Communicate effectively with client office staff Research, troubleshoot and resolve customer and specimen problems Meet department activity and production goals Data entry of patient information in an accurate and timely manner Accurately identify and label specimens Pack and ship specimens to proper testing facilities Scrub requisitions to ensure samples are prepared and missing items are updated Do spinning/freezing/splitting and other special services as needed based on client Requirements: High School Diploma or equivalent 1 year relative experience required (lab/accessioning, production/manufacturing/warehouse/medical/healthcare environment) Previous medical or patient facing healthcare experience is a plus Comfortable handling biological specimens Ability to accurately identify specimens Experience working in a team environment Strong data entry and organizational skills High level of attention to detail Proficient in MS Office Ability to lift up to 40lbs. Ability to pass a standardized color blind test Previous lab processing experience highly preferred If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. A dditionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement .

Posted 4 days ago

Entry-Level Support Consultant-logo
Leavitt GroupCedar City, Utah
Leavitt Group in Cedar City, UT is looking for a motivated and detail-oriented Entry-Level Support Consultant to join our team. This role is ideal for recent graduates or early-career professionals who are passionate about technology, customer service, and problem-solving. As a Support Consultant, you will play a key role in assisting clients with system functionality, data-related queries, and ensuring a smooth user experience across our platforms. Responsibilities: Provide first-level support to clients via email, chat, or phone for product and system-related issues Troubleshoot data discrepancies, software bugs, or configuration problems Assist in onboarding new clients, including data setup and basic configuration Maintain accurate records of client interactions and resolutions in the support ticketing system Collaborate with internal teams (data, engineering, product) to escalate and resolve issues Test new features, updates, or client-specific configurations as part of QA processes Help maintain and update support documentation and FAQs Contribute to process improvements and identify opportunities to enhance the customer experience Skills: Strong written and verbal communication skills Comfort with technical platforms, databases, and web-based tools Basic Excel proficiency (e.g., sorting, filtering, VLOOKUP) Problem-solving mindset and ability to learn quickly Strong organizational skills and attention to detail Customer-first attitude and a desire to help people succeed with technology Key Leavitt Group offers a full benefits package including; Pay of $36,500 Health Insurance Dental and Vision Insurance 401(k) with matching employer contributions. HSA and FSA Paid sick and vacation leave Leavitt.com As a national company, the Leavitt Group is one of the largest privately-held insurance agency brokerage in the nation, with over 250 locations across 27 states. We broker commercial and personal lines insurance which manages the risk for individuals and businesses. The agency is appointed with the top insurance markets and enjoys exclusive representation with multiple insurance companies. We are always looking for talented individuals who want to further their career and grow with #LI-AH1

Posted 3 weeks ago

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CbConcord, North Carolina
Replies within 24 hours JOB IDENTIFICATION Department: Community Support Team (CST) Job Code: Full-Time / Part-Time/ Contract CST Lead Reports to: Clinical Director/ Executive Director Employees Supervised/Directed: Community Support Team Staff (QP, AP, PP, CPSS,CADC) JOB SUMMARY The primary role of the Community Support Team Leader is to drive the delivery of this 24/7/365 service, utilizing a team approach, including provision of services that will include direct and indirect interventions. CST is provided in a variety of locations. The team community-based mental health and substance abuse rehabilitative services and supports through a team approach necessary to assist adults in achieving rehabilitative and recovery goals. Community Support Team (CST) provides direct support to adults with a Diagnostic and Statistical Manual of Mental Disorders Fifth Edition (DSM-5) diagnosis of mental illness, substance use, or comorbid disorder and who have complex and extensive treatment needs. This service consists of community-based mental health and substance use services, and structured rehabilitative interventions intended to increase and restore a beneficiary’s ability to live successfully in the community. The team approach involves structured, face-to-face therapeutic interventions that assist in reestablishing the beneficiary’s community roles related to the following life domains: emotional, behavioral, social, safety, housing, medical and health, educational, vocational, and legal. General Role Requirements: This is an intensive community-based rehabilitation team service that provides direct treatment and restorative interventions as well as case management. CST is designed to provide: a. symptom stability by reducing presenting psychiatric or substance use disorder symptoms; b. restorative interventions for development of interpersonal, community, coping and independent living skills; c. psychoeducation; d. first responder intervention to deescalate a crisis; and e. service coordination and ensure linkage to community services and resources. This team service consists of a variety of interventions available 24-hours-a-day, 7-days-a-week, 365-days-a-year, and delivered by the CST staff, who maintain contact and intervene as one organizational unit. CST services are provided through a team approach, however discrete interventions may be delivered by any one or more team members if clinically indicated. Not all team members are required to provide direct intervention to each beneficiary on the caseload. The Team Lead shall provide direct clinical interventions with each beneficiary. Supervision Requirements: Clinical supervision for the CST Staff is provided by the licensed Team Lead who has the knowledge, skills, and abilities required by the population served. The licensed clinician facilitates a weekly face-to-face team meeting to ensure that the planned support interventions are provided; to allow the CST Staff to briefly discuss the status of all beneficiaries receiving services; problem-solve emerging issues; and plan approaches to intervene and prevent crises. The Team Lead monitors the delivery of CST to ensure the interventions are provided effectively to help the beneficiary restore community, daily living, personal, social and specific tenancy skills including obtaining and maintaining his or her own housing and develop natural supports, manage their illness, and reduce crises. Additional supervision or support may be provided as a group or with individual CST Staff as needed to address specific concerns or challenges. JOB DUTIES AND RESPONSIBILITIES Drives the delivery of this service. Provides individual therapy for beneficiaries served by the team. Behavioral interventions such as modeling, behavior modification, behavior rehearsal Designates the appropriate team staff so that specialized clinical expertise is applied as clinically indicated for each beneficiary. Provides and coordinates the assessment and reassessment of the beneficiary’s clinical needs. Provides clinical expertise and guidance to the CST members in the team’s interventions with the beneficiary. Provides the clinical supervision of all members of the team for the provision of this service. An individual supervision plan is required for all CST members except the Team Lead. Determines team caseload by the level of acuity and the needs of the beneficiary served. Facilitates weekly team meetings of the CST. Monitors and evaluates the services, interventions, and activities provided by the team. Completes functional needs assessment(s) to determine the scope and anticipated outcomes to the services. Notifies appropriate parties upon the denial/modification of continued services and provides person supported/guardian MCO approved appeal policies and materials Monitors utilization of service to ensure that it is effective, appropriate, and within the limits set forth in both rule, PCP, and the service authorization Coordinates transition to another level/type of care for the person supported Coordinates and oversees discharge planning process including development of a discharge plan initially upon admission and a discharge summary with follow-up resources at the conclusion of services Facilitates relationships and serves as a link between the company, consumer, guardians, local agencies and the community Drafts responses to and implements changes required by MCO and/or other regulatory agencies Performs all other duties as reasonably required and assigned Practice standard medical precautions by understanding and utilizing personal protective and safety equipment Ensures confidentiality regarding sensitive and protected information Ensures individual rights to privacy and protected health information for the person supported Maintaining records and documenting on each individual and reporting unusual and critical incidents in a professional, timely manner (within 24 hours) Familiarization with medications used by the client and policies regarding medication administration, as applicable. CERTIFICATES, LICENSES, REGISTRATIONS: Valid driver's license (this is a condition of employment) including personal vehicle insurance coverage. Must maintain proficiency in company sponsored training and certifications and privileging if required. QUALIFICATIONS One full-time equivalent (FTE) dedicated Team Lead who is a licensed clinician (Licensed Psychologist, Licensed Psychological Associate, Licensed Clinical Social Worker, Licensed Clinical Social Worker Associate, Licensed Professional Counselor or Licensed Clinical Mental Health Counselor, Licensed Professional Counselor Associate or Licensed Clinical Mental Health Counselor Associate, or Licensed Marriage and Family Therapist) who has at least one-year experience with the knowledge, skills, and abilities required by the population and age to be served. The Team Lead shall meet the requirements specified for licensed clinician, according to 10A NCAC 27G. 0104 (12). **An associate level licensed clinician actively seeking licensure may serve as the Team Lead conditional upon being fully licensed within 30-calendar months from the effective date of hire** Flexible work from home options available. Compensation: $30.00 - $50.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Posted 30+ days ago

Permanency Support Specialist-logo
SCO Family of ServicesJamaica, New York
Program: Enhanced Family Foster Care (EFFC) Job Title: Permanency Support Specialist Location: Queens and Garden City (Must commute to both locations when needed) Schedule: Hybrid: 35 hours/weekly; Mon-Fri, 9a-5pm Employment Type: Full-time Salary: $50,000 a year Basic Functions of Position: Performs daily tasks to maintain the overall workflow of the Permanency Support Department as outlined below. Provides Assistance to Foster Care and Residential staff as needed. Responsibilities: Processes SCR/SEL Abuse Clearances via the State central registry, and track results (updates all systems) Processes/Tracks Fingerprint results for submission to state/Responses/ Expunges. Maintains tracking system for Safety Assessments and Foster Home Rationales completed by Homefinding and generate weekly reports to Homefinding director and Homefinding & Casework staff. Reviews New Intakes (Compares information from the Intake with Connections) Responsible for entering progress notes in Connections for Intakes Open /Close/ and Maintain Foster Homes on systems (Internal- Asara and State- Connections) ODS report- Reports on discrepancies between open homes in Connections compared to ASARA Processes Diligent searches and Parent locator forms · Back up for Moving Notice of changes (NOC’s) to the SCO shared drive. Back up for processing Notices of Changes and NOA’s in internal database (ASARA) and (CONNECTIONS) to complete monthly Billing Back up for processing Census Sheets for monthly billing Performing assigned tasks to assist in the overall operation of the Dept. Responsible for ensuring compliance with all agency policies, procedures and governmental regulations, including but not limited to HIPAA Qualifications: Education/Degree: Associates degree or higher Years of Experience: 1 year or more working in Foster care preferred, but not required Ability to read, analyze and interpret policies and procedures related to the job Ability to write routine reports and correspondence. Strong organizational skills. Strong interpersonal skills and verbal and written communication skills are essential and the ability to demonstrate sound decision making while modeling best practice is critical Solid skills in spreadsheet and word processing programs (MS Office Excel and Word required). Other skills and requirements:· Proficient in Microsoft Word and Excel and in CONNECTIONS. Commitment to the mission and programs of SCO Family of Services. Ability to work with children and families that have histories of chemical dependency, mental illness, neglect, physical, sexual, and/or emotional abuse, different cultural backgrounds, and varying socioeconomics statuses. Ability to work competently, compassionately, and without judgment with individuals who may identify as lesbian, gay, bisexual or transgender, or who may be in different stages of discovering or disclosing their sexual orientation or gender identity. Ability to work varying schedules that may cause you to work in excess of your regularly scheduled hours or weekends if necessary. A strong sense of empathy towards our populations served, and a passion for the field of child welfare. Strong time management and teamwork skills, diligence, and resilience. SCO Family of Services is an Equal Opportunity Employer Auxiliary aids and services are available upon request to individuals with disabilities

Posted 1 week ago

Q
QualitySouth Gate, California
Develops and maintains quality services and engaging activities that meet the individual’s needs. Assists and supervises consumers with activities of daily living such as dressing, eating, bathing and toileting (including diaper changes). Observes and reports to supervisor/administrator any unusual changes in client behavior that may require medical or psychological intervention. Observes, identifies and reports to supervisor/administrator any early signs of illness that may require medical intervention Assists with dispensing and documentation of medications as needed. Ability to lift, push, carry up to 75 pounds or more. Transferring/lifting of the client to and from chair, bed, vehicle, toilet, bathing, etc... without limitations. Perform program related housework when such activities are related to the supported living of the person and cannot be performed by him or herself alone due to a health, disability or age limitation. Maintain a clean, safe and healthy environment which includes ensuring the room is cleaned and sanitized daily. Ensure that the client receives professional, quality services in a safe and meaningful manner. Enforce policies and provide feedback to ensure the highest quality and delivery of services. Ensure compliance with organizational policies and those among state and federal regulations. Identify needs and strengths of each client and develop a plan to address challenging behaviors. Will be thoroughly familiar with the Individual Program Plan of each client under their care. Will maintain current progress notes and will finish all documentation daily. Will perform basic medical treatment (first aid) as needed. Will have the ability to exercise mature judgment and relate to clients and staff in a warm, caring and non-expletive way. Remain in compliance with HIPAA regulations. Act in a professional manner with staff, peers, and superiors at all times. Perform Emergency Drills. Compensation: $17.50 - $19.00 per hour ABOUT QUALITY OF LIFE ACADEMY​ At Quality of Life Academy we are deeply devoted to advocating for members of our society who are not always able to advocate for themselves. We have an expressed desire to de-label certain members of society and foster inclusion in every area of their lives to ensure that inequalities in our humanity are foreshortened.

Posted 30+ days ago

W
Worldwide TechServices OpenSalina, Kansas
Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver’s License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Posted 30+ days ago

G
Global Elite TexasSaint Paul, Minnesota
Step into our legacy of serving working class families since 1951, providing life, accident, and supplemental health products to safeguard members of labor unions, credit unions, associations, and their beloved families. We are seeking representatives who can forge long-term relationships with clients, meeting them where they feel most comfortable: their homes, through the convenience of Zoom Virtual Calls. About us: • Proud Parent Company: Globe Life • Remarkable growth of over 20% last year, even during the pandemic, solidifying our status as an essential business. • Work Location: US/Canada Suggested Qualifications: • Exhibit excellent communication skills, ensuring clear and effective client interactions. • Possess basic computer knowledge, allowing for seamless virtual engagement. • Showcase a strong work ethic, committing to delivering exceptional service. • Radiate an outgoing, fun, and energetic personality, leaving a positive and lasting impression. • Demonstrate exceptional time management skills, ensuring productive and efficient work. • Prior experience in leadership management is valued, offering opportunities for growth and advancement. Benefits: • Embrace the freedom of 100% remote work, allowing you to work from the comfort of your own home. • Enjoy the peace of mind that comes with weekly pay, based on a suggested schedule designed for success. • Unlock bonus structured contracts, recognizing your exceptional performance. • Prioritize your well-being with health insurance reimbursement, ensuring you’re taken care of. • Secure your future with comprehensive life insurance coverage. • Delight in the flexibility of a personalized schedule, accommodating your individual needs. • Plan for retirement with confidence, as we offer a robust retirement plan. • Benefit from renewals, further rewarding your long-term commitment. All interviews will be conducted via Zoom, ensuring your safety and convenience. Join us in our commitment to protecting families and become part of our enduring legacy. Submit your application today and embark on a rewarding work-from-home opportunity!

Posted 6 days ago

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General AccountsPhiladelphia, Pennsylvania
Direct Support Professional (DSP) 📍 Location: 1842 73rd Ave, Philadelphia, PA 19126 💰 Pay Rate: $17/hour We are seeking compassionate and reliable Direct Support Professionals (DSPs) to provide support and care to individuals with special needs in a residential home setting. This role offers multiple shifts to fit your schedule, with opportunities for both primary and backup positions. 🧡 Responsibilities: Assist with daily living activities including personal care, meal preparation, and light housekeeping Provide companionship and emotional support Escort and assist clients during appointments or community activities Ensure a safe and comfortable living environment Follow individualized care plans and complete necessary documentation 📅 Available Shifts: Shift 1 – Every Other Weekend 🕘 9:00 AM – 9:00 PM | Shift 2 – Weekdays 📅 Monday & Thursday | 🕘 9:00 AM – 4:00 PM | Shift 3 – Nights 📅 Sunday: 9:00 PM – 9:00 AM 📅 Monday – Wednesday: 11:00 PM – 9:00 AM | Shift 4 – Nights/Weekends 📅 Thursday & Friday: 11:00 PM – 9:00 AM 📅 Saturday: 9:00 AM – 9:00 PM ✅ Requirements: DSP or caregiving experience preferred but not required Must be at least 18 years old Patient, dependable, and compassionate personality Ability to pass background checks and required screenings Reliable transportation to work location The successful applicant gets to enjoy the following benefits: · Medical, Dental, and vision benefits, Free Life Insurance, 401K · Direct Deposit weekly · Career Advancement opportunities · Mentorship program Become a Healthcare Hero & Let’s Enhance the Lives of Our Seniors Today! APPLY NOW!! Compensation: $17.00 per hour

Posted 4 days ago

Direct Support Professional I NWLA-logo
Evergreen Life ServicesBossier, Louisiana
Our mission is to serve, provide for, and champion individuals with disabilities. Evergreen Life Services (ELS) is a charitable, non-profit organization that provides a full range of professional services to people with intellectual and developmental disabilities (IDD). Founded in the 1950s, today we are proud to serve more than 1,100 individuals with disabilities in 8 states. Working at Evergreen Life Services isn’t just a job; it’s a rewarding career. Whether you provide direct care in our adult day care or in a group home, or you serve in a support or corporate office role, you will be an important part of the Evergreen team. If you are looking for a place where you can make a difference, at Evergreen Life Services you will change lives. Every employee is a valuable part of the team because, at Evergreen, everyone matters. FULL TIME & PART TIME POSITIONS AVAILABLE Job Summary Responsible for maintaining a healthy, safe and therapeutic environment for individuals served and following through on their individual plans of care. Administer medication as allowed by appropriate State medication administration guidelines. Essential Job Functions Ensure the health and welfare of the individuals served. Assist individuals served with medication and treatment plans as needed. Count and dispense appropriate medications as outlined in State medication administration guidelines. Train individuals served in the care and cleaning of their living area or home by performing and modeling simple task such as making bed, cleaning floor, and other basic housekeeping task. Clean living area and assist individuals served with laundry. Report general maintenance needs of living area or home unit. Assist individuals served with money management including budgeting, banking, and shopping Assist individuals served with daily life activities(when applicable) such as: meal preparation, reading usage, use of telephone, use of community services (post office, mass transportation), housekeeping, clothing care, self-care, and personal hygiene. Participate in the development and implementation of the Active Treatment Plan and Nutritional, Behavior, and Physical Support plans. Accompany and transport individuals served to activities such as medical/dental appointments, church services, recreation areas, work, and shopping as requested. Complete all required documentation (i.e. daily notes, incident reports, medical information such as seizures, vital signs as trained medication errors, etc.) in accordance with applicable state agency(ies) and Evergreen Presbyterian Ministries, Inc. policies and procedures Implement behavioral and other programs as trained and requested. Assist individuals served with their goals as outlined in their plan of care document(s) Identify potential behavior triggers and defuse or redirect as needed to ensure safety and well-being of all involved. Report accidents/incidents and suspected cases of abuse or neglect of individuals served per Evergreen policies and procedures. Provide instruction to individuals served involved in work activities associated with vocational opportunities Qualifications/Experience/Job Knowledge Effectively read, write and communicate verbally in English and must be able to read and understand instructions, perform record-keeping and write reports Valid driver’s license with acceptable driving record per Evergreen policy for insurance purposes and proof of liability coverage if a vehicle is owned Meet and maintain all requirements of the applicable state agency(ies), including good standing with state abuse and neglect registry Submit to and pass drug screen and criminal background check Ability to learn basic computer skills (i.e. turn on/off, log in/out, input data, approve timesheet) Successful completion of appropriate State required medication administration certification and up to date training At least six (6) months of prior experience working with people with intellectual/developmental disabilities Physical Requirements Constantly moves about to coordinate work Regularly moves and positions objects weighing up to 50 pounds while assisting individuals served in home, workshop, or job site. Regularly assist individuals served physically by lifting and positioning them as appropriate Constantly alert and aware to consumer’s needs Occasionally exposed to viruses and infectious conditions Reasonable accommodations may be made to enable individuals with disabilities or a medical condition to perform the essential functions. Special Requirements Represent Evergreen in public in a fashion that would reflect credibility and professionalism on the organization. Desire to work with people with disabilities and enhance their quality of life Function successfully in stressful situations Demonstrate high moral standards so as to be a positive role model for individuals served Complete all orientation and on the job training prior to starting work Work assigned shifts as required by management Attend all training classes as required Employment Variables Must have a good driving record which meets the minimum requirements for Evergreen and reliable transportation. Must pass drug screen and criminal background check. May be asked to work some evenings when required. Working Environment May be required to work in a variety of settings and environments both indoors and outdoors. Evergreen is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital status, or any other legally protected status.

Posted 30+ days ago

ETL Production Support Analyst-logo
Nationwide Children's HospitalColumbus, Ohio
Overview: **This position will not offer visa sponsorship** 2 years of experience in SQL and Python • Experience in data warehousing and ETL concepts • Experience working with healthcare data, specifically EPIC Clarity is preferred • Strong interpersonal and communication skills • Analyze and resolve production job failures. • During crisis conditions, willing to act in the role of problem facilitator to drive cross functional efforts of various teams toward issue resolution. 1-2 years of experience in the following: • Data pipelines troubleshooting experience • Unix or Linux • Cloud based data pipelines experience • Optimization of large data loads Job Description Summary: Designs, develops, and maintains complex information systems software to meet organizational needs. Job Description: Essential Functions: Designs and develops software applications to meet the needs of the organization. Tests and debugs software applications to ensure they are functioning correctly. Maintains and updates existing software applications to ensure they remain relevant and effective. Collaborates with other IT professionals to integrate software applications with existing systems. Provides technical support to end-users to troubleshoot and resolve software-related issues. Keeps up-to-date with emerging trends and technologies in software development to ensure the organization remains competitive. Education Requirement: Bachelor’s Degree in computer information science, management, healthcare administration, or related field, or equivalent experience, required. Licensure Requirement: (not specified) Certifications: (not specified) Skills: Exceptional interpersonal, presentation, customer service, and communication skills required to interact effectively with all hospital staff, medical staff, and external contacts. Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems. Ability to complete tasks with high levels of precision and identify, collect, and analyze data. Knowledge of effective project management strategies and tactics, with the ability to plan, organize, monitor, and control projects. Ability to produce software products or systems in line with product requirements. Knowledge of technical troubleshooting approaches, tools, and techniques and the ability to anticipate, recognize, and resolve technical issues. Working knowledge of relevant programming languages and environments. Ability to write technical documents such as manuals, reports, guidelines or documents on standards, processes, and applications. Knowledge regarding the Software Development Life Cycle (SDLC) and the ability to employ a structured methodology is crucial for successful delivery and management of software products. Experience: Two years of experience in system or application programming, required. Experience in hospital information systems, preferred. Physical Requirements: OCCASIONALLY: Bend/twist, Climb stairs/ladder, Lifting / Carrying: 0-10 lbs, Pushing / Pulling: 0-25 lbs, Reaching above shoulder, Squat/kneel, Walking FREQUENTLY: Flexing/extending of neck, Standing CONTINUOUSLY: Audible speech, Color vision, Computer skills, Decision Making, Depth perception, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Peripheral vision, Problem solving, Repetitive hand/arm use, Seeing – Far/near, Sitting Additional Physical Requirements performed but not listed above: (not specified) "The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"

Posted 30+ days ago

G
Global Elite TexasCharlotte, North Carolina
Step into our legacy of serving working class families since 1951, providing life, accident, and supplemental health products to safeguard members of labor unions, credit unions, associations, and their beloved families. We are seeking representatives who can forge long-term relationships with clients, meeting them where they feel most comfortable: their homes, through the convenience of Zoom Virtual Calls. About us: • Proud Parent Company: Globe Life • Remarkable growth of over 20% last year, even during the pandemic, solidifying our status as an essential business. • Work Location: US/Canada Suggested Qualifications: • Exhibit excellent communication skills, ensuring clear and effective client interactions. • Possess basic computer knowledge, allowing for seamless virtual engagement. • Showcase a strong work ethic, committing to delivering exceptional service. • Radiate an outgoing, fun, and energetic personality, leaving a positive and lasting impression. • Demonstrate exceptional time management skills, ensuring productive and efficient work. • Prior experience in leadership management is valued, offering opportunities for growth and advancement. Benefits: • Embrace the freedom of 100% remote work, allowing you to work from the comfort of your own home. • Enjoy the peace of mind that comes with weekly pay, based on a suggested schedule designed for success. • Unlock bonus structured contracts, recognizing your exceptional performance. • Prioritize your well-being with health insurance reimbursement, ensuring you’re taken care of. • Secure your future with comprehensive life insurance coverage. • Delight in the flexibility of a personalized schedule, accommodating your individual needs. • Plan for retirement with confidence, as we offer a robust retirement plan. • Benefit from renewals, further rewarding your long-term commitment. All interviews will be conducted via Zoom, ensuring your safety and convenience. Join us in our commitment to protecting families and become part of our enduring legacy. Submit your application today and embark on a rewarding work-from-home opportunity!

Posted 6 days ago

Technical Support/Customer Advocate Agent-logo
CLX GamingWichita, Kansas
THIS IS A REMOTE POSITION. WORK FROM YOUR HOME Cybertron is seeking Technical Support / Customer Advocate Agents to join our team. At Cybertron we strive to provide a top level professional and friendly service to our customers. Your job is to assist our customers through their entire experience starting from consideration, purchase, and post purchase. You will be incentivized in your efforts to provide the best possible customer experience. Job Functions: • A Customer Support Specialist’s main duty is to provide technical support and assistance to customers regarding their hardware and software issues. • Communication with customers as required: keeping them informed of incident progress, and notifying them of any impending changes • Work with supervisors and other departments to facilitate fast incident resolution. • Advocate on customers behalf to insure high levels of customer satisfaction • Provide customers and prospects with hardware recommendations on hardware solutions that meets their requirements. Job Requirements: • Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care. • Advance understanding of PC operating systems and most common software applications. • Advance understanding of PC hardware components • Experience with troubleshooting and diagnosing computer issues. • Technical awareness: ability to match resources to technical issues appropriately. • Service awareness of all organization’s key services for which support is being provided • Self-motivated with the ability to work in a fast-moving environment. • 2-year degree in the IT field preferred, but not required. Benefits: • Competitive base based on experience and qualifications. • Uncapped Performance Bonus • Uncapped commissions on pre sales assistance and consultation. • Health and dental benefits included. • Full on the job training & support • Fun working environment and culture. • Great opportunity for advancement. Compensation: $12.00 - $15.00 per hour CLX is a custom PC integrator catering to gamers and content creators. CLX is a division of Cybertron International, one of the largest system integrators in the US since 1997. CLX believes in quality, attention to detail, and giving gamers the ability to choose exactly what they desire. Recognized for its award-winning custom designs and paint work, CLX offers a range of carefully curated systems or a completely customized experience by allowing gamers the ability to configure their own. CLX systems can be found on Amazon, Best Buy, Walmart, Newegg and other retail partners. Fast paced and exciting environment, we work with the latest and greatest tech on the market! If you are motivated to learn new skills and increase your knowledge and experience we have a spot for you in our growing company!

Posted 3 days ago

Office Support III 37.5 FT-logo
County of LancasterLancaster, Pennsylvania
Starting Compensation: $38,863.50/Annually Find job security and stability alongside a growing community and a team that supports you. Level up your career through a large network and specialty training. If you're passionate about making a difference, apply today to join us in serving the community! Job Description: JOB SUMMARY This is a technical position with individual responsibility for performing substantive procedural processed within the Bail Administration Office. Assignments consist of specialized clerical work by displaying individual responsibility for performing essential Protection From Abuse/Protection of Victims of Sexual Violence or Intimidation procedural processes, typing court orders appointing Court Appointed Counsel, screening applicants for free legal counsel, data entry and coverage of the receptionist area when necessary. REPORTING RELATIONSHIPS This position reports directly to the Assistant Court Administrator-Bail. ESSENTIAL JOB FUNCTIONS Provides clear and accurate instructions in the filing of Protection From Abuse Petitions, and Protection of Victims of Sexual Violence or Intimidation Petitions. 15% Completes petitions, hearing notices and orders utilizing Protection from Abuse Database (PFAD) with information provided by victims of domestic violence, sexual violence, or intimidation. 20% Presents Protection From Abuse Petitions and Protection of Victims of Sexual Violence or Intimidation to Judges and provides them with additional information upon request. 15% Makes appropriate copies, types sheriff’s forms and files petitions with other offices. 5% Provides information regarding other community resources available to victims, service procedures, and attorney representation. 5% Types court orders regarding free legal counsel. 10% Screens free legal counsel applications with clients to determine eligibility by comparing clients income with the financial eligibility guidelines provided by the Department of Health and Human Services for public defenders or court appointed counsel. 15% Covers the front desk receptionist position for lunches and vacations and completes all duties of the receptionist. 5% Answers telephone and directs calls to the appropriate persons or office. 5% Attends seminars, meetings and training as made available regarding specific job responsibilities. 5% MINIMUM QUALIFICATIONS Education equivalent to completion of high school or GED, including and/or supplemented by course work in standard business practices or clerical legal training. Four years of clerical experience in a professional legal or court office setting, which has included substantial involvement with cases or other materials under the Court of Common Pleas’ jurisdiction. Any combination of education and experience which is an acceptable substitute for the knowledge, skills, and abilities cited above. KNOWLEDGE, SKILLS AND ABILITIES Thorough knowledge of clerical practices and procedures governing documentation and processing of cases commonly employed in governmental, legal and/or court offices. Thorough knowledge of English usage, grammar, spelling, and punctuation including terminology, as used in legal or court offices. Knowledge of the Court of Common Pleas functions, objectives, programs and procedural requirements. Knowledge of the procedures, policies, and statutes regarding the filing of Pro Se Protections from Abuse petitions. Basic knowledge of the organizational relationships within the Court and related organizations. REQUIRED LICENSES/CERTIFICATIONS/CLEARANCES This position requires a pre-employment background check as required by law or policy to perform the duties. PHYSICAL REQUIREMENTS/WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly required to sit sometimes for long periods of time. The employee has to be able to communicate with court and non-court personnel. The employee is frequently required to go from one location to another ie. Courtroom, Chambers and/or non-court offices. The employee must regularly lift and/or move judicial files weighing up to 10 pounds. Occasionally there may be some lifting involving boxes with case files. This position requires the ability to operate a laptop or PC and/or any other general office equipment. The noise level in the work environment is usually moderate. (Office with typewriters/printers and light traffic) The County of Lancaster offers comprehensive benefits to our employees. Read more about our benefits here . Lancaster County Government provides Equal Employment Opportunity for all persons regardless of race, religion, age, sex, national origin, genetic information or disability. The County also observes all applicable laws regarding Veterans status. The County reflects this action in all areas of employment and compensation practices and policies. Employment with the County is based upon the ability to perform the job as well as dependability and reliability once an individual is hired.

Posted 30+ days ago

University of New Orleans logo

IT Technical Support - Coordinator 1

University of New OrleansShreveport, Louisiana

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Job Description

Thank you for your interest in The University of New Orleans.

Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin.  The required information is listed below in the job posting.  

You must complete all required portions of the application and attach the required documents in order to be considered for employment.  

Department

IT Helpdesk Operations

Job Summary

Job Description

  • Provide statewide onsite installation, configuration, repair, maintenance and support for state owned workstations, laptops, thin client devices, desktop printers, network printers, network communication devices, video conferencing equipment, software applications, and all associated components, peripherals and media.
  • Manage user accounts on local PCs, select servers, and Active Directory in compliance of industry standards.
  • Utilize tracking system to document ticket resolutions.
  • Provide limited support for approved mobile devices which contain State proprietary data, including, but not limited to e‐mail. Support shall be focused on ensuring that an otherwise functional device is properly configured for work related purposes.
  • Train and assist end users on technical issues as a form of preventative maintenance.
  • In the event of disaster, take appropriate actions to ensure continuity of operations in accordance with previously documented and Department approved plans.
  • Travel to various sites as needed to carry out assigned duties.
  • Identify, diagnose, and assist with resolution of network issues as related to end user problems.
  • Restore data from backup systems using designated applications as needed for end user support.
  • Manage all assigned issues being handled by other internal IT units or external contractors.
  • Other tasks as directed.

QUALIFICATIONS

REQUIRED:

  • Bachelor’s Degree or Associate’s degree with 3 years of professional experience in lieu of degree, or 6 years of professional experience in lieu of degree.
  • Excellent analytical skills, effective organizational and time management skills.
  • Great attention to detail and follow up.
  • Ability to manage projects, assignments, and competing priorities.
  • Proficient in the use of Microsoft Office, including but not limited to Outlook, Word, and Excel.
     

DESIRED:  

  • Advanced degree.
  • Minimum one year of professional experience with OTS information systems or programs utilized by the department.
  • Minimum one relevant industry certification or training including, but not limited to, CompTIA, Microsoft, HP, Dell, Cisco, ITIL Foundation, Apple, or HDI-CS.
  • Professional experience with Windows based operating systems including installation, system administration or troubleshooting.
  • Professional experience with various computer hardware, which includes: PCs, laptop & printers, MFPs, routers, switches or servers.
  • Professional experience with Remote Control software, Ticketing System software, Active Directory, Exchange, or SharePoint.
  • Professional customer service experience.

Required Attachments

Please upload the following documents in the Resume/Cover Letter section. 

  • Detailed resume listing relevant qualifications and experience;
  • Cover Letter indicating why you are a good fit for the position and University of Louisiana Systems;
  • Names and contact information of three references;

Applications that do not include the required uploaded documents may not be considered.

Posting Close Date

This position will remain open until filled.

Note to Applicant:

Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials.

  

References will be contacted at the appropriate phase of the recruitment process.

  

This position may require a criminal background check to be conducted on the candidate(s) selected for hire.

  

As part of the hiring process, applicants for positions at the University of New Orleans may be required to demonstrate the ability to perform job-related tasks.

The University of New Orleans is an Affirmative Action and Equal Employment Opportunity employer.  We do not discriminate on the basis of race, gender, color, religion, national origin, disability, sexual orientation, gender identity, protected Veteran status, age if 40 or older, or any other characteristic protected by federal, state, or local law.

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Submit 10x as many applications with less effort than one manual application.

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