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Transitional Management Services Peer Support Specialist / CPSS-logo
Transitional Management Services Peer Support Specialist / CPSS
MonarchWinston Salem, North Carolina
Make a Difference in Someone’s Life! At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury. You Belong at Monarch You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you’ll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders. Job Highlights: Starting Pay: from $15.00/hour The Transitional Management Services Peer Support Specialist must have: A North Carolina Certified Peer Support Specialist (CPSS) certification. 2 years' experience working with adults with a mental health diagnosis and/or substance use Lived experience and a personal recovery story related to mental illness or substance use This Opportunity: The Transitional Management Services Peer Support Specialist is primarily responsible for supporting people in achieving their personal goals while enhancing the development of their natural supports, as well as coping and self management skills. This position utilizes personal experience with mental health or substance abuse issues to assist others in achieving desired outcomes. What You'll Do: • Provide supportive services to assist an individual in community re-entry following hospitalizations by developing relationships in their community and with their natural supports. • Emphasize personal safety, self worth, confidence, growth, connection to the community, boundary setting, planning, self advocacy, personal fulfillment, development of social supports, the helper principle, and effective communication skills. • Assist individuals in making informed choices with regard to their care and services and other life decisions affecting their illness. • Assist in the development of comprehensive crisis plans and work with people receiving services to effectively use their crisis plans. • Assist with self help, advocacy, pre-crisis support, and facilitating an individual with speaking with their employer regarding reasonable accommodations for psychiatric disability. • Assist the Tenancy Support Professionals in conjunction with the individuals supported in developing goals and areas of need, and assist in developing person-centered plans. • Communicate needs and progress of the person supported to supervisor and/or Tenancy Support Professionals/other professionals as requested. • Engage in various skill building activities such as learning how to maintain stable housing, bill paying, cleaning, organizing belongings, building social skills, locating improved housing situations, teaching the individual to identify and prepare healthy foods according to cultural and personal preferences of the individual served and his/her medical needs. • Document encounters and contacts made on behalf of people we support; complete and submit billing documentation as appropriate; maintain comprehensive files. • Maintain positive working relationships within the communities served, including with individuals, families, staff, monitoring and licensing agencies, organizations, and funders. • Drive and travel extensively to community locations, various agencies, and other outreach destinations. Provide and/or arrange for transportation for people receiving support as required. • Provide support as needed to meet the emotional, physical, and medical needs of each person supported. • Facilitate person-centered, effective, positive relationships with people receiving services using positive approaches that promote self determination in all areas of life. • Attend regular staff meetings and other required meetings. Convey observations and key issues to supervisor on an ongoing basis. Maintain all required training by attending and actively participating in meetings and all required trainings. Maintain certification in all agency, state and federal training requirements. • Assist new staff and/or current staff with orientation, mentoring, and training. • Demonstrate knowledge of and comply with all agency policies and procedures. • Follow service definition guidelines for services being provided. • Complete all other relevant responsibilities as assigned by the supervisor. #M0NC Education We're Looking For: High School Diploma (Required) Certifications We're Looking For: Certified Peer Support Specialist (CPSS) - State Division of Mental Health, Developmental Disabilities and Substance Abuse Services (USA), Drivers License (Valid) - USA Experience We're Looking For: Experience working with adults with a mental health diagnosis and/or substance use disorder | 2 Years | Required
Lived experience and a personal recovery story related to mental illness or substance use. | Required Schedule: Monday-Friday (8:00am-5:00pm) Target Weekly Hours: 40 Monarch is an Equal Opportunity Employer Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity. Monarch does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process, should contact HR@MonarchNC.org or call (704) 986-1550. This job description in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch.

Posted 1 week ago

Technology Support Specialist-logo
Technology Support Specialist
Blue Cross & Blue Shield of MississippiFlowood, Mississippi
Healthy Careers Start Here At Blue Cross & Blue Shield of Mississippi, we encourage professional growth in a challenging and fast-paced atmosphere. Our 'be healthy' culture promotes health and wellness at all levels of the Company, and we provide our employees with the time, tools and resources to commit to a healthy lifestyle. Job Summary – The Technology Support Specialist is responsible for operating and monitoring all centralized Data Center computer systems and peripheral equipment, production job scheduling on the Mainframe, Service Desk functions that involve promoting production software changes submitted by the application support staff, logging user questions and issues, problem determination, and logging, assigning, and tracking issues using our Service Management Software. This position also involves monitoring for infrastructure and security related alerts to be addressed by the appropriate teams. Job-Specific Requirements: Bachelor’s Degree in a Technology or Business related field is required. Experience in operations of the following areas is desirable: Service Management systems in a Help Desk environment Automated job scheduling systems Automated change control Previous experience in an IT related field is a plus. Strong verbal and written interpersonal and communication skills.Superior telephone etiquette and an ability to deal effectively with customers, vendors, peers, and management. Excellent PC experience using spreadsheets, word processors, and databases. A working knowledge of the healthcare business environment and processes is preferred. Blue Cross & Blue Shield of Mississippi is an Equal opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We offer a comprehensive benefits package that is worth approximately one-third of the salary compensation. Our benefits program is among the best in the health care field. We are looking for employees who can bring their experience, expertise and dedication to work for our customers.

Posted 2 weeks ago

Civil/Industrial Engineer (CAFM) Administrative Support - Mid-logo
Civil/Industrial Engineer (CAFM) Administrative Support - Mid
CACITampa, Florida
Civil/Industrial Engineer (CAFM) Administrative Support - Mid Job Category: Engineering Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Continental US * * * The Opportunity: Make a difference; join our team. We have an upcoming opportunity to support the United States Central Command’s Directorate of Intelligence (USCENTCOM J2) with strategic and tactical all-source intelligence analysis support. In this exciting opportunity you will conduct responsive, efficient, and reliable analysis and production to satisfy USCENTCOM’s primary lines of effort (LOEs). This will include analytical requirements focused on counterterrorism, counter insurgency, regional and transregional issues, energy, socio-cultural, and/or assisting with collection methodology. Help assess, interpret, forecast, and explain a range of national security issues and developments that help protect the Department of Defense (DoD) and advance USCENTCOM J2’s priorities in the Middle East. Responsibilities: As a Civil/Industrial Engineer you will have the opportunity to provide Computer Aided Facilities Management (CAFM) administrative support to defense analytical requirements with enhanced engineering facility assessments through maintaining and managing the facility baseline drawings; creating space utilization strategic planning diagrams utilizing an automatic computer-aided design (AutoCAD)/Microsoft Visio software and through developing, creating, and maintaining facility data and accountability spreadsheets. Maintain and manage the facility key control program using the Keeper Key control system software. Maintain and manage the vinyl plotter. Maintain and manage facility IN/OUT Processing accountability sheets. Maintain and administer the Secret Internet Protocol Router (SIPR) network remedy ticket system software for USCENTCOM facilities. Qualifications: Required: TS/SCI clearance with polygraph Relevant specialized training and 5 years of experience Demonstrated ability to work independently with minimal oversight and direction. Demonstrated ability to integrate as part of a team, collaborate, and conduct coordination with partners at various levels within a combatant command. Ability to communicate effectively with senior military and civilian government officials, managers, and co-workers. Desired: Previous experience with CAFM Previous experience supporting USCENTCOM and/or another COCOM Knowledge of USCENTCOM’s organizational structure and facility locations Deployment experience in the USCENTCOM AOR - ________________________________________________________________________________________ What You Can Expect: A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy. Your potential is limitless. So is ours. Learn more about CACI here. ________________________________________________________________________________________ Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here . The proposed salary range for this position is: $71,500 - $150,200 CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

Posted 1 week ago

Manager, Desktop & IT Support Services-logo
Manager, Desktop & IT Support Services
LucetOverland Park, Kansas
Who We Are At Lucet, we are industry leaders in behavioral health, dedicated to helping people live healthy, balanced lives. Our purpose is to advocate for and improve the overall well-being of those we serve, through balanced treatment of the mind and body. When you join Lucet, you become a valued member of our team, serving more than 15 million people across the U.S. Our employees have a passion for helping others - and it shows. From entry-level employees to senior leaders, we are inspired by our members, putting them first in everything we do. From day one, you'll see firsthand the impact you have on our members, knowing you can make a true difference in their lives. Why join our team at Lucet? We are a team of collaborative and hard-working professionals working to improve behavioral health outcomes working in a fast-paced and changing environment. At Lucet, no two days are the same. If you find joy in meaningful work and delivering excellent results, we encourage you to apply! We are looking for top-tier skills and experience in our remote-work environment and that’s because we offer top-tier compensation and benefits, which include: Annual compensation between $105,000 - $120,000, PLUS an annual performance-based, discretionary incentive. Compensation is dependent on non-discriminatory factors including but not limited to an applicant's skills, education/degrees, certifications, prior experience, market data, and other relevant factors. Full Health Benefits – Medical, Dental, and Vision 401(k) with competitive employer match Company paid parental leave, wellbeing incentives, and life and disability insurance Professional development opportunities and tuition reimbursement Paid time off including paid time off for volunteering Opportunity for meaningful growth, both personally and professionally, where your unique background and experience is welcomed and valued. What You Will Do - Essential Functions The Manager, Desktop & IT Support Services is responsible for overseeing and managing the IT Client Support and IT Desktop Support Teams. This position will develop, implement and maintain the desktop and support services to ensure Lucet's workforce members are properly equipped and supported with IT hardware, software, peripherals to accomplish their business requirements. The Manager, Desktop & IT Support Services is integral in working with all lines of business and in collaboration with Information Technology, Information Security, Compliance, Legal, Internal Audit and Human Resources to ensure IT customer service and desktop services have been defined, implemented and continuously matured and aligned to meet business needs and security compliance with federal, state, and governing bodies regulatory requirements. Operational Management : Manage Tier I 3rd party client support, daily desktop support functions, ticketing workflows, SLA compliance, and urgent issue resolution. Supervise onboarding/offboarding processes, ensure proper staffing, and maintain effective communication on project statuses. Direct IT asset lifecycle including procurement, tracking, and disposal; manage vendor relationships; maintain documentation and SOPs; and deliver reports on service performance, corrective actions, and progress toward remediation milestones. Technical Support and Troubleshooting: Provide escalation support for complex desktop, software, and hardware issues. Ensure the team is knowledgeable and supports a variety of devices, including laptops, desktops, mobile devices, and peripherals. Continuous Improvement and Strategy: Translate IT desktop strategy into actionable programs, lead technology refreshes and system upgrades, and implement ITIL-based best practices for service management in collaboration with IT leadership. Identify opportunities for service enhancement through automation and self-service tools, stay current with emerging technologies, and contribute to strategic planning aligned with organizational goals. Customer Service and Communication: Communicate across multiple departments with the ability to collaborate with management peers and report effectively across and up the leadership chain regarding IT Client Support, IT Desktop Support, and overall IT Service Delivery Serve as the primary point of contact for escalations and ensure high levels of customer satisfaction. Leadership and Team Management: Recruit, train, and mentor the desktop support team to maintain a high level of technical expertise and customer service. Manage team performance through goal setting, regular feedback, and performance evaluations. Who You Are Required Qualifications Bachelor’s degree in information technology, information security, management information systems, computer sciences, health information management, finance, business administration OR 8+ years of relevant experience in information technology, information security, and/or management information systems in lieu of a degree 5+ years of experience in desktop support or IT service management 2+ years in a leadership role Proficiency in troubleshooting hardware, software, and network issues in Windows, macOS, and mobile device environments. Experience managing IT ticketing systems (e.g., ServiceNow, Jira). Hold ITIL Foundations Certification Working knowledge in the relevant fields of healthcare clinical operations, claims processing, EAP services, finance, technology, IT operations, business continuity and disaster recovery Advanced analytical and risk assessment skills Ability to manage and oversee multiple groups / teams of internal and external resources as the situation requires Ability to arrive at effective and efficient workflows, processes, reporting and auditing capabilities Excellent relationship building and communication skills, including strong written and presentation skills, and demonstrated communication experience Ability to handle multiple responsibilities at one time and highly organized Ability to work independently with excellent attention to detail Works with a professional demeanor under pressure Proficient with Microsoft Office (Word, Excel, Power Point and Outlook) Ability to pass background check upon hire and throughout employment to include criminal felony & misdemeanor search, SSN validation/trace search (LEIE), education report (highest degree obtained), civil upper and lower search, 7-year employment report, federal criminal search, statewide criminal search, widescreen plus national criminal search, health care sanctions-state med (SAM), national sex offender registry, prohibited parties (OFAC) (terrorist watchlist), and a 9-Panel Drug Screen. Preferred Qualifications: Demonstrated experience working with a wide range of user platforms and operating systems including Windows, Mac and Chromebook Experience working with Microsoft Server technologies, including Active Directory, Exchange, and SharePoint Experience working with Microsoft Cloud technologies such as O365, OneDrive, SharePoint online, and Teams Experience with systems management software such as SCCM Experience supporting remote and hybrid workforces Someone who embodies our values by: Serving everyone with compassion and leading with empathy. Stepping up and creating value by taking charge and acting when there is an opportunity. Adapting in a changing world by recognizing our responsibility to be agile and respond quickly. Nurturing growth and belonging by respecting and celebrating everyone for who they are. Competencies Serve everyone with compassion and lead with empathy. Step up and creating value by taking charge and acting when there is an opportunity. Adapt in a changing world by recognizing our responsibility to be agile and respond quickly. Nurturing growth and belonging by respecting and celebrating everyone for who they are. Responsible with a high level of integrity and ethical standards Intuitive nature to identify compliance irregularities Thrives on change and readily accepts new assignment and challenges Solves unique and complex problems with broad impact on the business; requires conceptual and innovative thinking to develop solutions Communicates complex ideas, anticipates potential objections & persuades others, often at leadership levels, to adopt a different point of view Impacts the direction of customer, operational, project or service objectives; works within general functional policies and industry guidelines Ability to effectively present complex information to employees at all levels of the organization Works directly with internal/external stakeholders to identify or clarify complex business requirements Ability to manage time, prioritize and multi-task Working Conditions: Work is performed indoors in a typical office environment - not substantially exposed to adverse environmental conditions. Frequent exposure to VDT screens, video calling, headphones, and computers. Physical demands include constant ability to remain in a stationary position, move about inside an office setting, able to communicate and exchange information with others, able to inspect information, and able to perform repetitive motion with arms and fingers. Mental demands include constant ability to interpret data, problem solve, make decisions, and organize and plan. We encourage applicants with a range of experiences who can demonstrate how their qualifications and skills align with the requirements of this role. This position will accept and review new applications and resumes no less than 5 business days after the original posting date and may remain open an extended period of time with no set end date based on the level of interest.

Posted 2 weeks ago

Direct Support Specialist (7on/7off)-logo
Direct Support Specialist (7on/7off)
00 RHA Health ServicesCharlotte, North Carolina
We are hiring for: Direct Support Specialist (7on/7off) Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! Provides support for individuals and/or groups of persons with disabilities in the community. Assists the person(s) receiving services in identifying and communicating his or her requests and needs for services and supports. Implements services and supports to address the person’s goals and desired outcomes as identified through each person’s Centered Plan. Seek to understand the individuals in the context of their personal history, their social and family networks, and their hopes and dreams for the future. Relies on direction and supervision to accomplish the job. Education, Licensure, and Experience required for the position include: Requires a high school diploma or GED with a minimum of two years of experience with the population supported. Physical requirements to perform essential functions of the job included: Regularly required to lift 30 lbs. Must be able to lift a minimum of 70 lbs. Must be able to pull a minimum of 50lbs. Must be able to squat, kneel, crawl, crouch, climb, and stoop. Must be able to regularly use hands to finger, handle, or feel objects, tools, or controls. Required to regularly stand and walk. Must be able to demonstrate proficiency in CPR from the floor level requiring to work on hands, knees, bending, standing and lifting. Vision requirements include close vision, distance vision, and peripheral vision. Must be able to talk and hear. Looking to make a difference? Bring your compassion and dependability to work with our devoted home healthcare team where you can truly make a difference in the lives of people with intellectual and developmental disabilities RHA Health Services is looking for personable, energetic and dedicated Direct Support Caregiver (also called Direct Support Associates) to join our home caregiver team in this entry level role.The Direct Support Associate II position is for those that have experience in direct support serving people with intellectual and developmental disabilities. The nature of the role by design is not glamorous, can be difficult at times and requires hard work but the reward is immeasurable! As a Direct Support Caregiver you will provide support for your clients both in residential and day care settings. You will get to know your clients on a personal level as you assist them with in the implementation of personal plans, goals and objectives; working with them to facilitate their communication in terms of needs and requests. This is a highly rewarding entry-level role. You will help your clients by helping to identify personal outcomes that will best suit their individual interests, cultural backgrounds and dreams for the future. You will work with an interdisciplinary healthcare team to identify the appropriate support methods necessary to achieve the stated goals. Our Direct Support Caregiver come to know the individuals that they work with less as clients, more as friends! If you’re looking for an opportunity to truly make a difference in the lives of the people that you serve, then consider RHA Health Services - where we put people first! In this entry level role, the Direct Support Caregiver is responsible for helping to implement services and supports that will assist your client to achieve personal goals and desired outcomes as identified through an Individual Support Plan. The duties you will accomplish are based on the assigned shift and the direction of the Direct Care Manager. Shifts for this position are the following: Additional responsibilities of the Direct Support Caregiver include: Providing opportunities for choice and encouraging clients to exercise control over themselves and their environment Assisting and instructing on food preparation and housecleaning Helping clients to identify and acquire valued social roles, as well as healthy personal and social habits Continuously assessing the functional levels for your client, motivating clients and providing consistent reinforcement, assessments, and feedback for all learning activities Dispensing medication, monitoring dosages and making notes in charts in accordance with your level of training Transporting and accompanying clients to and from day programs, work sites, and community activities Supporting clients at vocational sites to help meet their responsibilities The ideal candidates for this entry level position are patient, compassionate, nurturing and have a calming demeanor in times of stress. Successful candidates for the Direct Support Caregiver role are able to perform the physical components of the role including being able to lift and move up to 50lbs., are comfortable working in stressful situations and are able to handle difficult situations with ease. Additional requirements for this entry level role include: High School Diploma or G.E.D., Associate Degree in a health related area; or two years’ experience in a health related field. While not required in this entry level role, work experience, highly desirable Experience working with individuals with developmental and intellectual disabilities, preferred Valid drivers’ license and automotive insurance Flexible schedule and availability to provide on-call coverage as needed Regularly required to lift 30 lbs. Must be able to lift a minimum of 70 lbs. Must be able to pull a minimum of 50lbs. Provide CPR after certification Ability to pass background check and drug screen CPR, first aid, NCI and/or MedTech certification, a plus Benefits RHA Health Services offers a competitive compensation and benefits package to full-time employees that are aimed at supporting your health and wellness, financial planning, work life balance, and protection from the unexpected. In the entry level role of Personal Care Assistant we understand your desire to continue to grow in the role; we are known for providing high-quality services, excellent staff training and opportunities for advancement into supervisory and other roles within the organization The comprehensive compensation and benefits package for full-time employees includes: Competitive compensation program including regular performance feedback and coaching Healthcare insurance: Medical, Dental, Vision, Disability, Voluntary Benefits, Employee Assistance Program, Telemed and Pharmacy Insurance, Health Advocate service which assists employees find doctors, schedule appointments, estimate costs, answer medical/prescription questions, resolve medical claims issues and basically does the leg-work for employees Offering free diabetic medication and supplies 401(k) retirement savings program with Wells Fargo Paid Time Off Company sponsored Life and AD&D Insurance Extensive Wellness Programs including company paid scholarships for healthy weight management and nicotine cessation, several wellness challenges and rewards through the year. Free Annual Health Screening and Wellness coaching event. Discounted medical premiums for nicotine free employees. Free CPR, first aid, and job-specific training opportunities Opportunity to make a difference in the lives of the people that you serve! Pre-employment screening: Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities) Drug testing Education verification and other credentialing based on position requirements. Proof of employment history or references (if required) Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals. We offer the following benefits to employees: Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday! Employee perks and discount program : to help you save money! Paid Time Off (full-time employees only) Health/Insurance (full-time employees only) 401(k) retirement savings program Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees) Training: Free CPR, first aid, and job-specific training opportunities *contract/contingent workers and interns do not qualify for any of the above benefits EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center. About RHA: At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey. If you are ready to make a difference in the lives of people we serve and support apply to join the team today.

Posted 2 weeks ago

Dynamic PC Support Techician-logo
Dynamic PC Support Techician
Worldwide TechServices OpenAtlanta, Georgia
Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver’s License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Posted 1 week ago

Associate Application Support Analyst-logo
Associate Application Support Analyst
Raymond JamesSouthfield, Florida
Job Description This position follows our hybrid workstyle policy: Expected to be in a Raymond James office location a minimum 50% of the time on a regular cadence (10-12 days a month) with specific time and location expectations determined and communicated by management. Job Summary: Join our Advisor Application Support team as an Associate Analyst, providing second level technical support for proprietary RJ applications used by our Corporate Office and branch users. This role serves as the escalation point for complex and high-impact application-related issues requiring analysis and evaluation, collaborating with team members and with the end user to provide incident resolutions, perform root cause analysis, and contribute to the long-term health and stability of RJ applications. Essential Duties and Responsibilities: Act as the escalation point for unresolved application issues from first-level support. Conduct in-depth technical research and advanced diagnostics using logs, internal applications, debugging tools, and knowledge bases. Partner collaboratively with the team to triage, analyze, and resolve issues, contributing to both the resolution process and post-issue remediation. Effectively communicates to clients, peers, and management any system issues that affect the quality or reliability of supported systems. Monitors the call tracking system for new incidents, requests and tasks, resolving client issues per service level agreements. Document all investigative steps, technical findings, and permanent solutions in the ticketing and knowledge base systems. Create and maintain knowledge base articles to support internal teams and end-users. Participate in incident reviews and retrospectives, offering technical insight and recommendations. May participate in testing new product releases and in projects requiring cross functional coordination and collaboration. Required Skills Minimum of 3 years of experience in a technical and application support environment. Strong written and verbal communication skills, building relationships with the AAS team and cross functional teams. Ability to work collaboratively and independently, managing multiple issues according to priority. Understanding of Agile methodologies including Agile Scrum is highly desirable. Excellent problem-solving and troubleshooting skills with the ability to diagnose complex technical issues. Familiarity with incident management and change control processes in regulated environments. Installing, troubleshooting and maintaining computer hardware and software. Basic SQL skills, with the ability to read and write queries and DML scripts. Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive. Effectively meeting customer needs, taking responsibility for customer satisfaction. Preferred Skills: Knowledge of Financial Services applications is a plus. (Financial Services, Wealth Management, Investment Banking, Asset Management) Experience with tools such as Splunk and Dynatrace for searching and filtering logs for specific transactions and errors a strong plus. Experience collaborating with software engineering teams is a strong plus. Education Associate's: Computer and Information Science, Associate's: Computer Systems Analysis, High School (HS) (Required) Work Experience General Experience - 3 to 6 years Certifications Travel Workstyle Hybrid At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. We expect our associates at all levels to: • Grow professionally and inspire others to do the same • Work with and through others to achieve desired outcomes • Make prompt, pragmatic choices and act with the client in mind • Take ownership and hold themselves and others accountable for delivering results that matter • Contribute to the continuous evolution of the firm At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

Posted 2 days ago

Direct Support Professional - Group Homes (Full-Time)-logo
Direct Support Professional - Group Homes (Full-Time)
ChildServeJohnston, Iowa
Description As a Direct Support Professional , you will be responsible for supporting the children and young adults with daily living and encouraging their independence. Direct Support Professionals work with the supervisor, therapists, nursing staff, and families in program development and implementation. Examples include assisting the children and young adults with becoming as independent as possible in personal cares, preparing meals, caring for household, community exposure/involvement, and other life skills areas. Benefits and Compensation The starting pay for this position is between $16-18.64/ hour with opportunities for advancement. This role is full-time and eligible for health benefits including medical/dental/vision insurance, paid time off, and a 403B retirement account. Schedule Full Time, Part Time and Flexible PRN positions available. In the application process please indicate your availability and the recruitment team will match you with a schedule that best fits yours and our needs. About Child Serve Group Homes Child Serve 's Homes offer 24-hour support and specialized nursing care. The homes offer a comfortable, nurturing environment for children and adults who need round-the-clock supervision or medical care. Our spacious home-like environments, caring staff members, and emphasis on community involvement and recreational activities offer an inviting place for children and young adults with special healthcare needs to enjoy full lives. We offer individualized treatment plans that focus on caring for the whole child. Child Serve ’s staff members promote skill development, independence, and decision making as appropriate for each child’s hopes, dreams, and needs. What You'll Do Assist the children or young adults in becoming as independent as possible in personal cares, preparing meals, caring for household, and other life skills areas. Assist with transportation as needed. Assists the children or young adults with treatments as appropriate and is knowledgeable of medications and times they are to be given. Assists with community involvement such as community recreational events, shopping trips, volunteer opportunities and more. What You'll Need Experience: Previous work with children or adults with disabilities preferred Must be 18 years of age or older. Ability to communicate effectively in reading, writing, and speaking the English language. Must be willing/able to become an approved driver for ChildServe Certified Medication Aide (CMA), Medication Manager, or Certified Nursing Assistant (CNA) certifications helpful Ability to lift up to 35 lbs, be mobile within the assigned work area, and frequently bend, lift, reach, and stand. This position may be subject to COVID-19 safety requirements. If applicable, specific requirements will be discussed during the interview process. Not sure if you hit 100% of the position expectations? Let's talk! Reach out to our Talent Acquisition team by emailing [email protected] . Why ChildServe? Child Serve has earned the title of Top Workplace every year since 2014. Here’s why employees love working here: Our work matters. We partner with families to help children with special healthcare needs live a great life. We’re not your average non-profit. We serve more than 5,800 children each year through over 30 specialty pediatric services in the Ames, Des Moines, Iowa City, and Cedar Rapids areas. Many of our programs are one-of-a-kind. Our team rocks. Our teams are filled with people who care about their coworkers, and who believe that collaboration is key to providing exceptional care to children. Our learning never stops. As a non-profit dedicated to innovation, we’re proud to help team members gain new certifications, continue their education, take their expertise to the next level, and find new opportunities to advance their career right here at ChildS erve . We believe our differences make us great. We are on a continuous journey to create an environment where different perspectives are valued, and all feel safe and welcome. We’re moving forward together. Experts across multiple disciplines work together to help kids get the best care possible. ChildServe is an equal opportunity employer.

Posted 6 days ago

Support Lead Part Time-logo
Support Lead Part Time
Five BelowLutz, Florida
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! RESPONSIBILITIES Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience. Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service. Assists with the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues. Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation. Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance. Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service. Partners with the entire store leadership team in merchandising procedures and World Recovery. Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. QUALIFICATIONS High School Graduate or equivalent College experience preferred Minimum 1 years of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure ESSENTIAL JOB FUNCTIONS Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required) Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered—check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities . If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $13.50 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit F ive Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted 4 days ago

Customer Support Representative-logo
Customer Support Representative
FLAIR Flexible Packaging CorporationAppleton, Wisconsin
The following position description is established by the Company to outline the basic requirements, duties, and responsibilities of the Customer Support Representative whose work as project coordinators and interactions with the customers is integral and indispensable to the Company's business. The Company has the right to amend or modify this job description at any time in its sole discretion. Job Summary The position of Customer Support Representative performs duties directly related to the Company's general business operations, exercises independent judgment in the coordination of projects from beginning to end, including providing technical support on film structures and packaging design, clearly communicates specialized technical packaging information, and exercises independent judgment on projects and customer support to positively affect the growth of business. Essential Duties The following duties are an overview of the primary duties and responsibilities of the Customer Support Representative and should not be considered an all-inclusive list: 1. Coordinates all aspects of projects beginning to end, including providing technical support on film structures and packaging design. 2. Interacts with customers on matters of significance to the Company. 3. Relies upon specialized knowledge of film chemistry and Company's products and services to produce results for the customer and Company. 4. Ability to use independent judgment to assess and build positive customer relationships, and be proactive in asking key questions to determine and meet customer needs in a timely fashion. 5. Communicates key business transaction information with customers via telephone and email, including handling of all customer inquiries for the accounts assigned. 6. Interacts professionally with customers while building strong rapport and ensuring customers' needs are met. 7. Enters and tracks quotes, orders, samples, etc. using Flair approved software. Follow up on quotes on regular basis until order is received or opportunity deemed lost. 8. Follows up on quotes and orders using an understandable system that can be assumed by others in the office using a system similar to Flair’s Standard Operating Procedures (SOP). Provide feedback to customers and uses good judgment in order to facilitate customer satisfaction with Flair’s service. 9. Gathers and sends samples to customers. Uses good judgment in sample selection facilitating business growth through communication using produced product samples. 10. Enters analysis requests as required and follows through to completion and transmittal of information to customer or sales representative and maintain good records utilizing Flair approved software in the method defined by Flair. 11. Sends credit applications and all other appropriate forms to new customers and ensures that credit is approved before orders are entered. 12. Sends art requirements and Flair’s FTP site information to new customers. 13. Acts as coordinator for the artwork process and serves as point of communication for customer on all aspects of art process. 14. Enters claims as required and follows through to close of claim. Maintains record of claim in approved company software. 15. Communicates with other departments as required to keep projects on track. 16. Comprehends and follows directions. 17. Uses good judgment to locate information for customers, use personal knowledge of film to advise customers on packaging needs. Clearly communicates that with customers in a positive manner that reflects the Flair philosophy of exceeding customer expectations for excellent customer support. 18. Learns and understands basic film structures and packaging, and continually strives to expand knowledge of the flexible packaging industry. Communicates and shares that knowledge with others. 19. Interacts professionally and clearly communicates with colleagues in other offices. 20. Maintains records of all inquiries, orders, etc. in Flair approved software with appropriate documents attached and maintain hard copies of inquiry records as appropriate. 21. Performs job in an organized manner so that other customer support representatives can easily assume duties during an absence. Follow Flair SOPs as defined by team leader/manager. 22. Assists as needed in the organization of samples and sample room. 23. Assists with mailing and assembling training materials as needed. 24. Attends training sessions and comprehends training materials and subject matter. Understand and act in accordance with the company's policies and standard operating procedures. 25. Uses tact, discretion, and initiative. 26. Demonstrates continuous effort to become more proficient in duties, improving operations, streamlining work processes and working cooperatively to provide quality customer support. 27. Develops and maintains positive, effective working relationships with others. 28. Works well in a progressive, team-oriented environment. 29. Has a positive attitude and is a self-starter. 30. Develops and maintains good working relationships with the sales managers and/or sales representatives you are assigned. 31. Performs such other duties as may be assigned by the Customer Support Manager from time to time. Safety Responsibilities All Flair employees are required to be an active safety participant at Flair by: 1. Attends required safety training sessions 2. Reports accidents and near misses in a timely fashion 3. Reports any safety concerns to a designated safety team leader 4. Takes reasonable care for their own health and safety 5. Watches out for the safety of co-workers 6. Follows Flair’s work safety rules and procedures Food Safety Responsibilities 1. Employees shall report all problems with the food safety management system to the responsible person(s). Responsible personnel shall have defined responsibility and authority to initiate and record actions. 2. Employees shall understand the Food Safety Policy, GMP’s, HACCP Principle and Food Safety Standard. Required Training, Experience, Licenses and Certifications In addition to performing satisfactorily all the duties and responsibilities of the position, an individual in this position must possess and maintain the following knowledge, skill, qualifications and/or abilities: 1. Bachelor’s degree or equivalent. 2. Possess and maintain a valid driver's license and satisfactory driving record. 3. Understanding of basic film chemistry. 4. Must be able to speak, read, write and understand the English language at a level adequate to perform job functions. 5. Ability to apply safe practices and procedures for performing the essential functions of the job. 6. Ability to apply logical thinking to solve problems or accomplish tasks. 7. Ability to understand and follow oral and written directions promptly and accurately. 8. Ability to establish and maintain effective working relationships with a variety of individuals.

Posted 3 weeks ago

Direct Support Professional (DSP) - Full-Time/Part-Time/PRN (as needed)-logo
Direct Support Professional (DSP) - Full-Time/Part-Time/PRN (as needed)
Caresense Home HealthAllentown, Pennsylvania
*Competative Starting Rate* CareSense Living believes in providing quality care and support to individuals with intellectual disabilities. Direct Care Workers provide care, supervision and support to individuals with intellectual disabilities to enhance their quality of life. Direct Care Workers ensure the health, welfare and safety of the individuals in the home and while engaging in their neighborhood and community. Join a team that promotes positive relationships between the individuals and staff. CareSense values their staff has a competative starting rate. BENEFITS: Competitive Pay Part/Full Time Medical Benefits Dental Benefits Vision Coverage Insurance: Life Accident Death Disability Indemnity Referral Bonuses FSA 401(K) Plan Essential Duties and Responsibilities: Cultivate safe and supportive relationshl supports via natural supports Assist individuals with developing socialization, meal preparation, and personal hygiene skills. Transport individuals to medical appointments, shopping, and recreation activities. Assist individuals to identify and facilitate volunteer opportunities or paid employment. Complete training based on the needs of the individuals Complete in-house documentation Requirements: High school diploma or GED Negative TB skin test or chest x-ray and physical will be required Background check will be required Valid drivers' license with an acceptable driving record required. Current CPR Certification a plus Med Trained a plus Visit our website to learn more: www.caresenseliving.com We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Job Types: Full-time, Part-time Pay: From $16.00 per hour Shifts: Day, evening and night shifts available

Posted 30+ days ago

Dynamic PC Support Techician-logo
Dynamic PC Support Techician
Worldwide TechServices OpenHelena, Montana
Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver’s License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Posted 3 weeks ago

Direct Support Professional (DSP)-logo
Direct Support Professional (DSP)
AspireAbingdon, Maryland
"Aspire Living & Learning's Internal Mobility Policy ensures an equitable and efficient internal mobility system that aligns with the agency’s commitment to professional development and growth. This policy fosters a culture of mobility within the organization, aiming to provide employees with opportunities for career advancement and fulfillment. Please reference the Internal Mobility Policy to review the process to be considered for other jobs at Aspire Living & Learning. Lateral Transfers: You do not need to submit an application at this time. You need to let your HR Partner know you’re interested in being considered for the position. Your HR Partner will be the point of contact between you, your current manager, and your hiring manager. Promotions/ Cross-functional jobs: Please let your HR partner know you’re interested in being considered for the position and they will confirm your eligibility to apply. Once you speak with your HR Partner, please submit an application. Open Positions: Job title: Direct Support Professional ( DSP) House Name: Longley - Abingdon Shift: Awake Overnight Back Half Hours: 30 Schedule Sun: 0 Mon: 0 Tues:0 Wed: 0 Thurs: 11:00pm - 9:00am Fri: 11:00pm - 9:00am Sat: 11:00pm - 9:00am Pay: $18.20 per hour Below is the name and information of your HR Partners, to be contacted prior to applying for a promotion or cross-functional opportunity. Connecticut employees: Linda Scala LScala@allinc.org Maryland employees: Debbie Duran dduran@allinc.org Massachusetts employees: Heather Murphy hmurphy@allinc.org New Hampshire employees: Heather Murphy hmurphy@allinc.org Vermont employees: Linda Scala LScala@allinc.org Shared Services: Linda Scala LScala@allinc.org Aspire Living & Learning believes it must play an active role in creating a community of employees that is diverse, inclusive and equitable. Our work benefits greatly from the contributions of people of color, people from working class backgrounds, women, LGBTQ people, and individuals with disabilities. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

Posted 4 days ago

Direct Support Professional-AHRC  Woodbury location     Sat, Sun 8a-3p     14 hrs per week-logo
Direct Support Professional-AHRC Woodbury location Sat, Sun 8a-3p 14 hrs per week
AHRC Nassau CareerWoodbury, New York
Sat, Sun 8a-3p 14 hours per week Woodbury location The pay range for this position is starting at $14.00 per hour and above based on experience AHRC Nassau operates the largest residential program on Long Island. With over 100 supervised and supportive settings, each home reflects the interests of its residents. Direct Support Professionals work with each person supported toward reaching their goals and desired outcomes. Qualifications: High School Diploma or equivalent preferred. Must submit a valid NYS drivers' license, and maintain a qualified driver status throughout employment. Must have the ability to communicate and understand written and oral directives/information Primary duties and responsibilities include but not limited to: Practice and promote the agency’s mission statement and guiding principles in every interaction. Provide ongoing support to the people that live in the Community Living Services program to ensure that a high quality of life is maintained. Provide support in the areas of, for example, self-care routines, health, safety, household chores, socialization, and overall well-being.

Posted 30+ days ago

Dynamic PC Support Techician-logo
Dynamic PC Support Techician
Worldwide TechServices OpenDecatur, Georgia
Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver’s License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Posted 30+ days ago

Patient Support Technician, Clinical Decision Unit, FT, Day-logo
Patient Support Technician, Clinical Decision Unit, FT, Day
Prisma Health-MidlandsSumter, South Carolina
Inspire health. Serve with compassion. Be the difference. Job Summary Perform routine assistive tasks to assist the Registered Nurse to meet basic patient needs, unlicensed assistive personnel. Essential Functions All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference. Assists patient with needs associated with personal hygiene. Duties include, but are not limited to, bathing, washing hair, brushing teeth and hair, and washing hands. Assists patients with needs related to nutrition and feeding. Duties include, but are not limited to, assisting with feeding, drinking, and setting up meal trays. Assists patients with needs related to ambulation. Duties include, but are not limited to, dangling, walking, walking with assistive device, and implementing fall prevention measures under the direction of the registered nurse. Meets patients' needs related to elimination. Duties include, but are not limited to, assisting patient with getting to the bathroom, using a bedside commode, using a bedpan, and/or using a urinal. Accurately monitors inputs and outputs. Completes and documents patient vital signs. Duties include assessing blood pressure, pulse, temperature, heart rate, and oxygenation via pulse ox or ETC02. Reports abnormal values to the registered nurse. Performs other duties as assigned. Supervisory/Management Responsibilities This is a non-management job that will report to a supervisor, manager, director, or executive. Minimum Requirements Education - Completion of a Nursing Assistant, Patient Care Tech, Medical Assistant or Nursing Fundamentals course . High School Diploma or equivalent preferred Experience - Previous nursing assistant, medical assistant or related experience preferred. One year hospital clerical experience preferred. In Lieu Of In lieu of school verification of a nursing assistant training course, may accept current or former South Carolina CNA certification as proof of completed state required training at time of hire. In lieu of school verification of a medical assistant training course, may accept current or former CMA certification as proof of completed required training at time of hire. Required Certifications, Registrations, Licenses Current CPR Heart saver Candidates must successfully complete PrimaHealth unit secretary course and training within 90 days of hire. Basic Life Support , Heart saver certification or higher preferred. Knowledge, Skills and Abilities NA Work Shift Day (United States of America) Location Tuomey Facility 1570 Tuomey Hospital Department 15706190 Rapid Assessment Unit Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.

Posted 3 days ago

Direct Support Professional-AHRC    Lakeview location  Sat& Sun 7a-3p 16 hours per week-logo
Direct Support Professional-AHRC Lakeview location Sat& Sun 7a-3p 16 hours per week
AHRC Nassau CareerLakeview, New York
Direct Support Professional-AHRC Lakeview location Sat& Sun 7a-3p 16 hours per week The pay range for this position is starting at $14.00 per hour and above based on experience AHRC Nassau operates the largest residential program on Long Island. With over 100 supervised and supportive settings, each home reflects the interests of its residents. Direct Support Professionals work with each person supported toward reaching their goals and desired outcomes. Qualifications: High School Diploma or equivalent preferred. Must submit a valid NYS drivers' license, and maintain a qualified driver status throughout employment. Must have the ability to communicate and understand written and oral directives/information Primary duties and responsibilities include but not limited to: Practice and promote the agency’s mission statement and guiding principles in every interaction. Provide ongoing support to the people that live in the Community Living Services program to ensure that a high quality of life is maintained. Provide support in the areas of, for example, self-care routines, health, safety, household chores, socialization, and overall well-being.

Posted 30+ days ago

Tech I IT Support Specialist-logo
Tech I IT Support Specialist
Linvatec CorporationLargo, Florida
The Level 1 - IT Help Desk position is a key member in a Global IT support team in which they support the day-to-day activities of users, perform system maintenance, documentation of systems, and deployment of IT solutions. The technician will provide support for IT technology that will cover a wide array of competencies. Duties include but are not limited to system troubleshooting, vendor coordination, software patching, system deployment, license management, hardware and software management, and lifecycle management. Duties & Responsibilities: Diagnose and resolve software and hardware incidents across a range of software applications. Take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary. Accurately record, update and document requests using the IT service desk system. Install and configure new IT equipment. Resolve incidents and upgrade different types of software and hardware. Maintain a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner. Maintain excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization. Be a highly motivated team player with the skills and ability to manage changing priorities. Create, maintain, and publish relevant support documentation in order to assist all staff in the quick resolution of their incidents and service requests. Undertake other duties not specifically stated which from time to time are necessary without altering the nature or level of responsibility. Required Qualifications: High School diploma or equivalent Preferred Qualifications: 1-2 years' of IT related experience. Experience supporting both domestic and international users in a global organization. Associate degree in the field of computer science or related field. Experience providing technical support for the Microsoft Office suite, Windows, Active Directory, and Office 365. Windows Certification and/or ITIL certification is a plus. Other Attributes: Ability to communicate effectively verbally and written in English. Strong knowledge of desktop operating systems and applications. Strong knowledge Microsoft Office, Office 365, and common productivity applications. Strong knowledge of the principals, methods, and techniques used in computer troubleshooting and support. Working knowledge of the workings of Service Desk ticketing systems. Basic network understanding and troubleshooting. 0-20% travel This position is not eligible for visa sponsorship. Disclosure as required by applicable law, the hourly pay rate range for this position is 15.50 to 22.00. The actual compensation may vary based on geographic location, work experience, education and skill level. The hourly pay rate range is CONMED’s good faith belief at the time of this posting. Colorado residents: In any materials you submit, you may redact or remove age identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. This job posting is anticipated to close on June 20, 2025. We may, however, extend this time period, in which case the posting will remain available on careers.conmed.com. Please submit your application as soon as possible as we will be reviewing applications on a rolling basis as we receive them. Benefits: CONMED offers a wide array of benefits to fit your unique needs. Visit our Benefits Page for more information. Competitive compensation Excellent healthcare including medical, dental, vision and prescription coverage Short & long term disability plus life insurance -- cost paid fully by CONMED Retirement Savings Plan (401K) -- CONMED matches your contributions dollar for dollar, with the potential for up to 7% per pay period Employee Stock Purchase Plan -- allows stock purchases at discounted price Tuition assistance for undergraduate and graduate level courses Know someone at CONMED? Have them submit you as a referral before applying for this position to be eligible for our Employee Referral Program incentives! CONMED is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Protected veterans and individuals with disabilities are encouraged to apply. The Know Your Rights: Workplace Discrimination is Illegal Poster reaffirms this commitment. Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at 800-929-7176 option #5.

Posted 2 weeks ago

Automotive Parts Support Staff-logo
Automotive Parts Support Staff
Capital Ford RaleighRaleigh, North Carolina
CAPITAL is seeking an Automotive Parts Support Staff to join our team. As the Parts Support Staff you will work closely with parts managers and technicians, assisting in various tasks related to inventory management, customer service, and parts ordering. Your attention to detail and dedication to providing exceptional support will contribute to the overall efficiency and success of the parts department. Automotive Parts Support Staff Compensation & Benefits: Competitive Pay Health Insurance PTO 401(K) Automotive Parts Support Staff Responsibilities: Pulling parts from the warehouse or the inventory room and bringing them to the service area or the sales floor. Putting up stock in the designated locations and maintaining the order and cleanliness of the storage areas. Locating new parts from the catalog or the online system and placing orders with the suppliers or the manufacturers. Packing orders for shipping or delivery and ensuring that they are accurate and complete. Assisting with the delivery driver manifest system and verifying the receipts and invoices of the delivered parts. Performing other parts related duties Other duties assigned Automotive Parts Support Staff Requirements: Knowledge of automotive parts terminology, including part names, numbers, and applications is a plus Ability to remain calm and composed in a fast-paced environment Basic knowledge of automotive terminology and dealership operations is preferred Excellent organizational skills with the ability to prioritize tasks and manage time effectively Ability to work collaboratively as part of a team in a fast-paced environment Strong communication skills, both verbal and written Must be able to pass a pre-employment background check WE ARE CAPITAL! With 20 automotive and powersports franchises and over 1,500 employees, CAPITAL is more than a company – it’s a community. We combine a rich tradition of excellence with the forward-thinking culture of a family-owned business. We’re proud to support military personnel and veterans and are committed to your professional growth, innovation, and success. Ready to accelerate your career? Join the Capital Automotive Group family today and become part of a team that’s driving innovation and delivering excellence every mile of the way! At Capital Auto Group, we are committed to creating a diverse and inclusive workplace. We embrace equal opportunity in all aspects of employment and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. We value the unique perspectives and contributions of every employee and strive to foster a culture where everyone feels respected and empowered.

Posted 3 weeks ago

Peer Support Specialist - Wynne Outpatient-logo
Peer Support Specialist - Wynne Outpatient
Arisa HealthWynne, Arkansas
Arisa Health is currently seeking a Peer Support Specialist to for our outpatient location in Wynne. Criteria for this position: A high School diploma or GED is required and applicants must have completed the peer in training core course. Peer Support Specialists self identify as being in recovery for behavioral health issues (mental health and/or substance abuse) and have knowledge and insight through receiving their own behavioral healthcare services. Recovery must be for a minimum of two continuous years. Candidates must be proficient with computers, including the ability to type and have familiarity with word processing and email programs, good phone etiquette, and excellent written and verbal communication skills. Other requirements include the ability to handle multiple tasks and work independently with minimal supervision, the ability to establish and maintain effective working relationships with others, and the ability to lead by example as a role model. Candidates must have a valid drivers license. Work hours: Monday - Friday, 8am - 5pm Arisa Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, sexual orientation, gender identity, gender expression, status as a protected veteran, among other things, or status as a qualified individual with disability. Arisa Health aspires to lead with exceptional care that nurtures health and well-being for all by promoting an environment that is welcoming, equitable, inclusive, and diverse. We desire a workforce that represents the communities we serve. As such, we aim to make a difference by building a trustworthy culture that advances opportunities for growth while also encouraging excellence, innovation, and collaboration. At Arisa Health, we endeavor to work and live with passion as we strive to transform communities one life at a time.

Posted 1 week ago

Monarch logo
Transitional Management Services Peer Support Specialist / CPSS
MonarchWinston Salem, North Carolina
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Job Description

Make a Difference in Someone’s Life!

At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury.

You Belong at Monarch

You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you’ll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders.

Job Highlights:

Starting Pay: from $15.00/hour

The Transitional Management Services Peer Support Specialist must have:

  • A North Carolina Certified Peer Support Specialist (CPSS) certification.

  • 2 years' experience working with adults with a mental health diagnosis and/or substance use

  • Lived experience and a personal recovery story related to mental illness or substance use

This Opportunity:

The Transitional Management Services Peer Support Specialist is primarily responsible for supporting people in achieving their personal goals while enhancing the development of their natural supports, as well as coping and self management skills. This position utilizes personal experience with mental health or substance abuse issues to assist others in achieving desired outcomes.

What You'll Do:

•    Provide supportive services to assist an individual in community re-entry following hospitalizations by developing relationships in their community and with their natural supports.
•    Emphasize personal safety, self worth, confidence, growth, connection to the community, boundary setting, planning, self advocacy, personal fulfillment, development of social supports, the helper principle, and effective communication skills.
•    Assist individuals in making informed choices with regard to their care and services and other life decisions affecting their illness.
•    Assist in the development of comprehensive crisis plans and work with people receiving services to effectively use their crisis plans.
•    Assist with self help, advocacy, pre-crisis support, and facilitating an individual with speaking with their employer regarding reasonable accommodations for psychiatric disability.
•    Assist the Tenancy Support Professionals in conjunction with the individuals supported in developing goals and areas of need, and assist in developing person-centered plans.
•    Communicate needs and progress of the person supported to supervisor and/or Tenancy Support Professionals/other professionals as requested.
•    Engage in various skill building activities such as learning how to maintain stable housing, bill paying, cleaning, organizing belongings, building social skills, locating improved housing situations, teaching the individual to identify and prepare healthy foods according to cultural and personal preferences of the individual served and his/her medical needs.
•    Document encounters and contacts made on behalf of people we support; complete and submit billing documentation as appropriate; maintain comprehensive files.
•    Maintain positive working relationships within the communities served, including with individuals, families, staff, monitoring and licensing agencies, organizations, and funders.
•    Drive and travel extensively to community locations, various agencies, and other outreach destinations. Provide and/or arrange for transportation for people receiving support as required.
•    Provide support as needed to meet the emotional, physical, and medical needs of each person supported.
•    Facilitate person-centered, effective, positive relationships with people receiving services using positive approaches that promote self determination in all areas of life.
•    Attend regular staff meetings and other required meetings. Convey observations and key issues to supervisor on an ongoing basis. Maintain all required training by attending and actively participating in meetings and all required trainings. Maintain certification in all agency, state and federal training requirements.
•    Assist new staff and/or current staff with orientation, mentoring, and training.
•    Demonstrate knowledge of and comply with all agency policies and procedures.
•    Follow service definition guidelines for services being provided.
•    Complete all other relevant responsibilities as assigned by the supervisor.

#M0NC

Education We're Looking For:

High School Diploma (Required)

Certifications We're Looking For:

Certified Peer Support Specialist (CPSS) - State Division of Mental Health, Developmental Disabilities and Substance Abuse Services (USA), Drivers License (Valid) - USA

Experience We're Looking For:

Experience working with adults with a mental health diagnosis and/or substance use disorder | 2 Years | Required
Lived experience and a personal recovery story related to mental illness or substance use. | Required

Schedule:

Monday-Friday (8:00am-5:00pm)

Target Weekly Hours:

40

Monarch is an Equal Opportunity Employer

Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity. 

Monarch does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process, should contact HR@MonarchNC.org or call (704) 986-1550.

This job description in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch.