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Aramark Corp.Wilmington, NC
Job Description The Administrative Support Worker is responsible for assisting management with administrative tasks including, but not limited to, ordering, data entry, filing, etc. The Administrative Support Worker will be required to work well with customers, visitors, and employees in a professional and cheerful manner. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs Job Responsibilities Responsible for performing administrative functions including distributing mail, ordering, and stocking supplies, answering phones, and greeting visitors Assists unit management with clerical tasks in relation to accounting, payroll, receiving, and/or human resources including filing, data entry, record review and maintenance, etc. Greets customers, clients, and employees; answers inquiries or directs calls where necessary Maintain office memos and informative postings Operate technology, systems, and software such as voicemail systems, copy/scanners, personal computers, and MS Office At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications Prior administrative experience preferred The ideal candidate will have a solid understanding of Microsoft applications, including but not limited to: Outlook, Word, PowerPoint, and Excel Demonstrates interpersonal and communication skills, both verbal and written Demonstrates strong interpersonal skills, accuracy, and attention to detail Requires frequent performance of repetitive motions with hands and/or arms Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter. Nearest Major Market: Wilmington

Posted 1 week ago

Direct Support Professional - Classroom Instructional Assistant-logo
Grafton Integrated Health NetworkWinchester, VA
Direct Support Professional- Children's Services An Instructional Assistant at Grafton works directly with a teacher, the education administer, a therapist, a psychiatrist, allied therapists, speech therapists, occupational therapists, skilled behaviorists, & etc. in what we call a "transdisciplinary team" - everyone's voice is equally important as we work with the child and their family in order to build plans that we give them their lives back. Under general supervision, Direct Support Professionals in our Education program, participate in the direct care and plan implementation for clients, as prescribed by physician and treatment teams. They assist the Academic Teacher in implementing instructional and therapeutic activities. They may assist with writing lesson plans and preparing instructional materials to support instruction. They assist the Academic Teacher with assessing progress (analysis of data) and modifying teaching techniques to promote achievement of each assigned client's established goals. They work with clients in residences during academic breaks and holidays. In community-based programs, they provide transportation between the residence and school. They provide supervision, safety and crisis management for the client population; complete documentation of client behavior and participation in programming; adhere to the scheduled activities; role model positive, mature behavior; utilize proactive behavioral strategies to minimize client crisis and maximize success. They report to a teacher or program supervisor/ manager. ESSENTIAL JOB FUNCTIONS Health, Safety and Wellness of Clients Ensures medications are delivered accurately and on time. Provides for the well-being and safety of clients. Supports client health and hygiene. Utilizes infection control procedures. Reports serious incidents, participates in reviews and implements follow-up measures, as applicable. Individual Plan Implementation Knows the SNAP (strengths, needs, abilities and preferences), goals/objectives/outcomes and treatment strategies from the current Plans (Treatment Plan, IEP, ISP) of assigned clients. Promotes clients' achievement of behavioral goals by implementing the behavior strategies and teaching alternative behaviors, as indicated in the Treatment Plan/IEP/ISP. Actively instructs assigned clients so they can achieve education/residential goals and objectives or ID Waiver outcomes. Collects and documents behavioral and instructional data, accurately and reliably. Documents services delivered accurately and in a timely manner. Maintains a high level of engagement with and monitoring of clients. Implements planned activities throughout the workday. Provides a Supportive and Solution-Focused Environment Builds trusting, respectful relationships with clients and helps clients do the same. Demonstrates knowledge about the symptoms and supports associated with diagnoses of assigned clients and a trauma-informed care approach. Manages behavioral crisis safely. Collaborates with the Treatment Team to provide continuity of support and care, by communicating and contributing to team discussions and decisions. Exhibits exemplary customer service with guardians, agency personnel and visitors. Site Management- Housekeeping, Nutrition, Transportation, Finances Ensures a safe residence / classroom environment. Assures a clean and organized residence/classroom. Promotes good nutrition and, in group homes, assists with meal preparation. Provides transportation / community mobility. Assists with purchases and is accountable for program and client money, as applicable. Teamwork and commitment to the mission, values and vision of Grafton Demonstrates knowledge of organization. Demonstrates the core values of personal integrity and accountability. Performs other duties, as assigned. MINIMUM TRAINING AND EXPERIENCE A bachelor's degree in human services; or an associate's degree and 3 months experience working with children; or be a high school graduate or have a G.E.D. and 6 months experience working with children Must be 21 years of age Must pass criminal background check and pre-employment drug screen Valid driver's license with an acceptable driving record Demonstrates moderate computer skills - how to log-in, how to navigate the Web for information, how to start and save a document in Microsoft WORD, and has basic keyboarding skills. COMPENSATION Starting at $17.00 to $21.15/hour based on years of Direct Care experience Depending on hours worked you may be eligible for Grafton's shift differential that is currently being offered. Shift Differentials: $1.50/hr. weekday evenings & overnight 3:30p- 7:00a & $3.00/hr. weekend Fri 3:30p- Mon 7:00a Available Shifts: Monday-Friday 7am-3:00pm Monday-Friday 8:30am-2:30pm EMPLOYEE BENEFITS Medical, dental and vision Flexible Spending & Health Savings Accounts 401(k), including an employer match Generous Paid Time Off plan Education Assistance Life Insurance Employee Assistance Program (EAP) Short-term disability (STD) Long-term disability (LTD) As Grafton is a 501(c)(3) non-profit, you may be eligible for federal student loan forgiveness If you have issues applying or have any questions about this position, please reach out to us at HR@Grafton.org or 540-542-0200 Ext. 6429. #DSPShenandoah

Posted 30+ days ago

Seasonal Store Support Teammate-logo
The BuckleFresno, CA
Summary The Store Support Teammate is responsible for fulfilling our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, this position completes a variety of sales support tasks assigned by the Store Manager. Compensation: Pay range: $16.50-$18/hr The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons. For sales positions, Buckle pays a base rate plus commission on sales. The range listed is the estimated base rate plus commission for Teammates in this position. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greet Guests with a friendly, engaging attitude, and is equipped to answer questions regarding the store and its merchandise. Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs. Complete Guest transactions by operating the Point of Sale (POS) software and bagging purchases. Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Monitor and recognize security risks and thefts, and know how to prevent or handle these situations. Assist the Operations Manager and/or Visual Merchandiser in performing merchandising tasks, such as preparing displays (at heights no greater than ten feet off the ground level), organizing fixtures and shelving, completing price markdowns, and transfers. Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement. Understand and apply Buckle's Code of Ethics and all of Buckle's policies, procedures, and handbooks. Fulfill mission statement by performing job duties with a high level of Guest service while contributing to a positive team spirit. Special projects and other duties as assigned. Supervisory Responsibilities There are no supervisory responsibilities for this position. Part-time Benefits Benefits Available (after applicable waiting period): Teammate Discount Performance Bonuses Employee Assistance Program 401(k) (subject to additional requirements) Paid Sick Time (where required by state) Education and/or Experience No prior experience or training. Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50 lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center. #LI-Onsite

Posted 30+ days ago

Customer Support - French-logo
SecuritymetricsOrem, UT
Come work for a company that cares about you and your career. Do you like tech but you are not sure what type of job suits you best? Here at SecurityMetrics we always promote from within before hiring externally. If you are looking to start a career in data security, programming, audit, and forensics, then come work here. Many of our top Developers, Auditors, Pentesters, and even Product managers started in the SM Support department. We transfer many agents to other departments each year. Come get trained for a real career here at SecurityMetrics Technical Support! SecurityMetrics is looking for experienced Customer Support staff to join our Technical Support team during French business hours (4 am - 1 pm Mountain Time). As a Customer Support Representative, you will be taking inbound phone calls and making outbound courtesy phone calls to provide everything from basic account support to assisting our customers in utilizing our industry-leading security products/programs. This is an in-house position, and we are not looking to hire remote employees at this time. Customer Support Representatives will learn about computer and credit card data security standards and how to defend against the ever-intensifying cyber security threat. As a Customer Support Representative, you are put in a position with plenty of options for growth as you expand your knowledge of basic to intermediate computer networking, gain experience working with a wide variety of operating systems, and work with IT professionals from around the globe! Responsibilities Provide basic customer support and account maintenance via phone, email, or chat Scope customers to determine their PCI Self Assessment Questionnaire type Help customers navigate and understand the PCI Self Assessment Questionnaire Required Skills and Experience Fluent in English and French Customer Support experience Call center experience Basic computer skills (i.e. typing, email, web browser) Technical troubleshooting Desire to learn and grow Excellent written and oral communication skills Ability to listen to, comprehend, empathize, and resolve customer's needs and concerns Preferred Skills and Experience Familiar with PCI-DSS HTML and JavaScript knowledge Basic understanding of networks and network devices Industry certifications (CompTIA Network+, Security+, Cisco CCENT, CCNA, etc.)

Posted 30+ days ago

Service Center Support Coordinator-logo
Teledyne TechnologiesWilsonville, OR
Be visionary Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research. We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins. Job Description About Teledyne FLIR Defense Join Teledyne FLIR Defense, where we're dedicated to safeguarding lives with cutting-edge sensing and threat detection technologies. Our arsenal includes advanced surveillance sensors, handheld devices, unmanned vehicles, lasers, and more solutions that increase operational effectiveness for warfighters, first responders, and search-and-rescue teams. We're looking for passionate innovators eager to shape the future of the Defense industry. If you're mission-driven to globally collaborate on life-saving solutions, we invite you to explore our current opportunities. #TeledyneFLIRDefenseJobs Job Summary: The selected candidate will be responsible for supporting our global ability to service and repair Teledyne FLIR product. The Remote Service Center (RSC) Coordinator will work closely with our global service centers and internal teams including company sales, service representatives, finance, and global trade compliance to coordinate a variety of remote service functions. This position is located on-site at our Wilsonville, OR office. Primary Duties & Responsibilities: Document repair activity Receive RSC requests and prepare ERP documents/trouble tickets related to processing return authorizations (RMA) Update ERP with current status of repairs at RSCs Document repair details in ERP upon completion Assist in coordination of field service repairs performed by RSCs Process purchase orders Generate quotes for spare parts to RSCs Receive, review, and process RSC material purchase orders Coordinate with Planning and Shipping teams for the shipment of spare parts Receive and enter purchase orders for maintenance and repair equipment Provide updates to RSCs on the status of purchase orders Track shipments throughout its entire process; service planning, export authorization, shipping, and invoicing Process material exchanges (one-for-one swaps) for RSCs, as required Receive, log, review, and submit RSC invoices to Accounts Payable for processing Coordinate with Service Program Administrator to establish and update service equipment pricing Review and update monthly RSC repair status reports Participate in periodic RSC video calls Global Trade Compliance: Interface with GTC teams to ensure compliance with federal export regulations Obtain all required license application paperwork from RSC Review documents for completeness and accuracy Monitor license validity throughout lifecycle Job Qualifications: Associate degree in business management or equivalent, preferred. 5 years experience in sales administration or equivalent in the high-technology government, aerospace, and/or commercial and international industries, preferred. Fluent in the use of Microsoft Office products Experience with SAP Excellent interpersonal, written, and verbal communication skills required Demonstrated ability to work both independently and within a team environment Detail oriented and ability to research and resolve moderately complex issues Ability to work within a fast paced rapidly changing environment Ability to plan and organize workloads under limited supervision Sales administration/order fulfillment process experience a plus Strong decision making and problem solving skills Understanding of ITAR and BIS compliance (desired) Applicants must be either a U.S. citizen, U.S. national, legal permanent resident, asylee, refugee or must be eligible to apply for and obtain the appropriate export control license from the U.S. Departments of State or Commerce. #FLIR Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions. Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws.

Posted 3 weeks ago

Director, Plan Consulting And Acquisition Support-logo
Clark InsuranceGreensboro, NC
Company: Marsh McLennan Agency Description: Marsh McLennan Agency Director, Plan Consulting and Acquisition Support Our not-so-secret sauce Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Director, Plan Consulting and Acquisition Support, at Compass Financial Partners, A Marsh & McLennan Agency LLC Company. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As Director, Plan Consulting and Acquisition Support, you will serve as a consultative resource to the firm's institutional clientele building relationships with clients while supporting complex plan design and M&A transactions. Your responsibilities include ERISA compliance, amendments and restatements, 5500 reporting and varying other support for complicated plan structuring and client transactions as well as other plan sponsor and sales team support. Our future colleague. We'd love to meet you if your professional track record includes these skills: Bachelor's degree Minimum 10 years of relationship/client service management experience required A student of the industry with demonstrated confidence of topical knowledge; demonstrate knowledge of defined contribution financial products and services Prior ERISA compliance experience required Relevant industry designations preferred (i.e. Qualified 401(k) Administrator (QKA); Qualified 401(k) Consultant (QKC); Enrolled Retirement Plan Agent (ERPA); Qualified Pension Administrator (QPA); Tax-Exempt & Governmental Plan Consultant (TGPC) Valuable benefits We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work. Some benefits included in this role are: Generous time off, including personal and volunteering Tuition reimbursement and professional development opportunities Hybrid work environment Charitable contribution match programs Stock purchase opportunities To learn more about a career at MMA, check us out our website or flip through recruiting brochure. Follow us on social media to meet our colleagues and see what makes us tick: Instagram Facebook X LinkedIn Who you are is who we are We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #MMAMID #LI-Hybrid #MMAretirement

Posted 1 week ago

IT Support Specialist, Secaucus, New Jersey-logo
Rent The RunwaySecaucus, NJ
About Us: Rent the Runway (RTR) is transforming the way we get dressed by pioneering the world's first Closet in the Cloud. Founded in 2009, RTR has disrupted the $2.4 trillion fashion industry by inspiring women with a more joyful, sustainable and financially-savvy way to feel their best every day. As the ultimate destination for circular fashion, the brand now offers infinite points of access to its shared closet via a fully customizable subscription to fashion, one-time rental or ownership. RTR offers designer apparel and accessories from hundreds of brand partners and has built in-house proprietary technology and a one-of-a-kind reverse logistics operation. Under CEO and Co-Founder Jennifer Hyman's leadership, RTR has been named to CNBC's "Disruptor 50" five times in ten years, and has been placed on Fast Company's Most Innovative Companies list multiple times, while Hyman herself has been named to the "TIME 100" most influential people in the world and as one of People magazine's "Women Changing the World.". The role is based in our warehouse facility in Secaucus, 5 days per week onsite. About the Team: The IT team at Rent the Runway is the backbone of our company's success. We are a close-knit and innovative group, focused on empowering every internal department with best-in-class support and technology. Our mission is to provide excellent customer service and build a seamless, efficient technical environment for all our employees, enabling them to disrupt the fashion industry and achieve our business goals. About the Role: We're looking for a proactive and customer-focused IT Specialist to join our dynamic team. In this role, you will be the face of IT for Rent the Runway, providing essential technical support and ensuring our employees have the tools they need to drive our mission forward. In this role, you will work closely with the IT Site Lead to manage day to day work within Rent The Runway. The ideal candidate is a go getter, organized, articulate and a people person. This person is both technical as well as customer service oriented. What You'll Do: Diagnose and resolve technical issues for our team members across hardware, software, and network services, ensuring a seamless workflow. You will be the first point of contact for all technical issues, playing a critical role in keeping our entire company-from our creative teams to our logistics specialists-running smoothly Follow the IT Service Desk standard processes and procedures. Manage and prioritize incoming support requests using our ticketing system to ensure timely resolution and high customer satisfaction. Friendly and courteous demeanor with an emphasis on strong customer service Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services. Provide IT desktop support for Microsoft Windows, Apple MAC OS, Mobile devices, Managed print end points and other emerging technologies. Provide support to remote sites via remote control tools as well as provide support to remote users. Support Video Conferencing, Audio Video events, and video streaming Experience with Apple JAMF and Microsoft SCCM a plus Balances multiple priorities and be able to adjust to changing work demands and shifting focus. After hours, shift schedule, on-call and some weekend work are expected as required by business needs About You: 2-4 years IT Support experience Degree in Information Systems or equivalent experience Solid analytical and problem-solving skills; proven ability to organize, manage, and complete multiple tasks in an efficient and timely fashion Strong verbal and written communication Ability to establish and maintain effective working relationships with all internal and external stakeholders. Must be able to work in a team environment and independently Previous ticketing system experience (Jira knowledge is a plus) Able to work in a fast-paced, rapidly growing environment Experience with automated management and deployment (Jamf, SCCM, WSUS) Scripting (Powershell) knowledge Active Directory Experience Extensive hardware knowledge Experience with Mobile and Smart Devices (Android, Apple) Knowledge of Microsoft/Apple/Chrome and Server Operating systems. Experience troubleshooting VPN and remote connectivity/access issues Fully adept with Microsoft Office and Google Apps Understanding of network infrastructure such as routers, firewalls, switches TCP/UDP/IP/SIP/SSH/Telnet/FTP knowledge You have the ability to manage multiple priorities and follow through on projects to completion. Benefits: At Rent the Runway, we're committed to the wellbeing of our employees, and aim to create a workplace that fosters both personal and professional growth. Our inclusive benefits include, but are not limited to: Paid Time Off including vacation, paid bereavement, and family sick leave - every employee needs time to take care of themselves and their family. Universal Paid Parental Leave for both parents + flexible return to work program - because we know your newest family member(s) deserve your undivided attention. Paid Sabbatical after 5 years of continuous service- Unplug, recharge, and have some fun! Exclusive employee subscription and rental discounts - to ensure you experience the magic of renting the runway (and give us valued feedback!). Comprehensive health, vision, dental, FSA and dependent care from day 1 of employment- Your health comes first and we've got you covered. 401k match - an investment in your future. Company wide events and outings - our team spirit is no joke - we know how to have fun! Rent the Runway is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status or any other status protected by federal, state or local law. _ ____ The anticipated salary for this position is $62K to $75K. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held. #LI-EM1 By submitting your application below, you agree that you have read and acknowledge Rent the Runway's Candidate Privacy Policy, found here.

Posted 1 week ago

Support Consultant, Mawm-logo
Manhattan AssociatesAtlanta, GA
We create possibilities that move life and commerce forward Welcome to Manhattan. Every day, our supply chain commerce technology connects two billion people to 20 billion consumer choices. In the warehouse, on the road and in the store, we make what was once impossible, possible. If you want to tackle complex problems and redefine markets, you've come to the right place. Act as consultant to client in connection with Manhattan technologies to proactively troubleshoot and resolve more complex issues that arise post implementation involving supply chain software solutions for client specific modifications. Define client needs and develop plan for delivery of solutions. Perform detailed design for customer specific enhancements. Guide client through system implementation of additional functionality. Prioritize issues and projects. Suggest product improvements based on customer feedback. MINIMUM REQUIREMENTS Bachelor's or foreign equivalent degree in computer science, engineering or related technical field 1 year of experience developing, supporting or implementing packaged, application software Experience with database troubleshooting or developing in SQL or related relational database Requires up to 50% travel Committed to diversity and inclusion At Manhattan, it's about more than just the work. From cultural celebrations to interest groups to volunteer opportunities, your true self is always welcome here. Our team members' backgrounds, experiences and perspectives add to us as a whole and make us unique. We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been completed.

Posted 3 weeks ago

Senior Application Support Administrator-logo
Clark InsuranceMclean, VA
Company: Marsh McLennan Agency Description: Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as an Senior Application Support Administrator at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As a Senior Application Support Administrator at Marsh McLennan, you will be a key player in delivering remote, service desk support to our enterprise users, ensuring the stability, performance, and security of our critical applications. Your expertise will be vital in providing timely, effective assistance to resolve technical issues faced by MMA employees, whether related to software, hardware, or access. You will troubleshoot and resolve incidents efficiently, manage user requests, and ensure minimal disruption to business operations. Collaborating closely with cross-functional teams-including development, infrastructure, security, and business units-you will support the organization's digital ecosystem by delivering exceptional remote support, fostering positive user experiences, and driving continuous improvement. Your proactive approach, technical expertise, and customer-focused mindset will be essential in optimizing application performance and enhancing overall user satisfaction across the organization. Our future colleague. We'd love to meet you if your professional track record includes these skills: Provide expert-level support for enterprise applications, including troubleshooting, issue resolution, and performance monitoring to ensure reliable access and operation for remote users. Utilize service desk tools such as ServiceNow, ManageEngine, and Zendesk to log, track, and manage support tickets, ensuring timely resolution and effective communication with end-users and stakeholders. Coordinate with vendors and support teams to identify and resolve application defects, apply patches, and implement updates or enhancements to improve functionality and user experience. Manage application configurations, updates, and deployments in accordance with best practices, organizational policies, and industry compliance standards specific to retail insurance operations. Develop and maintain detailed documentation for application processes, procedures, troubleshooting steps, and user guides to support operational consistency and knowledge sharing. Monitor application performance and availability, proactively identifying potential issues and implementing solutions to minimize downtime and ensure high service levels. Serve as a primary point of contact for escalated support requests, ensuring timely resolution, clear communication, and effective stakeholder engagement across remote teams. Conduct training sessions and provide ongoing support to end-users, helping them maximize the value of retail insurance applications and tools. Participate in system upgrades, migrations, and integrations, ensuring smooth transitions with minimal impact on business operations and compliance with industry standards. Mentor and support junior team members, providing guidance, knowledge sharing, and assistance to foster their professional development and ensure team effectiveness. Stay informed about industry trends, new retail insurance applications, and emerging technologies to recommend process improvements and support continuous innovation. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. 7+ years of experience in application support management, preferably within the insurance or financial services industry. Familiarity with ITIL processes and best practices for service management. Excellent analytical and problem-solving skills, with the ability to troubleshoot complex issues effectively. Strong communication and interpersonal skills, capable of collaborating across technical and non-technical teams. Experience supporting cloud-based applications and services (e.g., AWS, Azure, SaaS platforms) is a plus. Relevant certifications such as ITIL, Microsoft Certified, CompTIA A+, or similar are highly desirable. 7+ years of experience with service desk tools like ServiceNow, ManageEngine, and Zendesk preferred. 7+ years of experience with insurance Agency Management Systems (AMS) such as Applied Systems' Epic or Vertafore's Sagitta preferred. We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work. Some benefits included in this role are: Generous time off, including personal and volunteering Tuition reimbursement and professional development opportunities Remote Work Charitable contribution match programs Stock purchase opportunities To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw Follow us on social media to meet our colleagues and see what makes us tick: https://www.instagram.com/lifeatmma/ https://www.facebook.com/LifeatMMA https://twitter.com/marsh_mma https://www.linkedin.com/company/marsh-mclennan-agency/ Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #LI-Remote

Posted 1 week ago

IT Litigation Support-logo
CONTACT GOVERNMENT SERVICESDallas, TX
IT Litigation Support Employment Type: Full Time, Mid level Department: Information Technology Contact Government Services is looking for a Litigation Support Technician to work at the United States Attorney's Office. As a Litigation Support Technician for CGS, you will be responsible for providing technical and analytical assistance involving Litigation Support of the United States Attorney's office. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: Coordinates litigation support services (including trial preparation and presentation) in response to customer needs. Performs such services directly or in conjunction with the district's designated "Litigation Support Coordinator." Installs, configures, and maintains litigation support equipment; Develops standards and procedures for applications; and Coordinates efforts with other agencies involved in litigation team activities. Litigation Support Systems Administration: Performs testing, quality assurance, configuration, installation, implementation, and maintenance of litigation support resources used for the transmission of information in data, voice, and/or video format. Ensures systems availability, functionality, integrity, and efficiency. Installs new or modified litigation support hardware and software. Resolves hardware/software interface and interoperability problems. Maintains and controls the district's litigation support equipment inventory. Systems Security: Ensures the confidentiality, integrity, and availability of systems, networks, and data through the planning, analysis, development, implementation, maintenance, and enhancement of information systems security programs, policies, procedures, and tools. Implements policies and procedures to ensure litigation support systems reliability and accessibility and to prevent and defend against unauthorized access to systems, networks, and data. Promotes awareness of security issues among management and employees. Implements programs to ensure users are aware of, understand and adhere to systems security policies and procedures Provides customer support services including installation, configuration, troubleshooting, customer assistance, and training in response to user requirements. Diagnoses and resolves problems in response to customer-reported incidents; installs, configures, troubleshoots, and maintains customer hardware and software; and provides customer training including orientation for new users. Performs other related duties as assigned. Qualifications: Must be a U.S. Citizen Bachelor's Degree (In related field) Must be able to successfully complete a stringent Background Investigation and obtain the required Government Security clearance Experience with Litigation Support principles, methods, and practices Experience with Litigation Support systems development concepts Performance monitoring principles and methods Quality assurance principles Familiarity with Technical documentation methods and procedures Familiarity with Systems security methods and procedures Oral and written communication techniques Experience with Litigation support databases working with load files such as IPRO Eclipse and Relativity Experience with Discovery processing hardware and software such as Law Pre-Discovery and Nuix systems Familiarity with Quality control of incoming data to comply with District Electronically Stored Information (ESI) Specifications Our commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting edge technology with world-class personnel to deliver customized solutions that fit our clients' specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years we've been growing our government-contracting portfolio, and along the way we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. Health, Dental, and Vision Life Insurance 401k Flexible Spending Account (Health, Dependent Care, and Commuter) Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com #CJ $100,000 - $205,000 a year

Posted 30+ days ago

Personal Assistant (Direct Support Professional)-logo
Youth Consultation ServicesRandolph, NJ
Dedicated. Compassionate. Inspiring. Rewarding. These are just some of the words to describe what it's like working at YCS. YCS employees are devoted professionals who have a passion for helping children, adolescents and adults. Do you share the same qualities? Sawtelle Pamela Program in Randolph Township, NJ provides residential care for adults with intellectual and/or developmental disabilities in a group home setting. The program is currently hiring for a Personal Assistant. Personal Assistants are expected to have a unique sensitivity to recognize and appropriately respond to clients who may have evidenced difficulties. Provide quality daily care (personal hygiene, housekeeping, meal preparation, and other related tasks) to ensure the health and safety of clients in the residence and community. Duties and Responsibilities Include: Assist clients in meeting their individual goals and objectives as defined in their Individual Habilitation Plan. Dependent on client's IHP, teach/support the client with the following: bath, toilet, change adult absorbent underwear and linens, grooming and dressing, and self-administration of medication. Demonstrate a basic understanding of medications, purpose and side effects. Demonstrate proper body mechanics and mobility transfer technique to prevent injuries. De-escalate potential crisis situations and if necessary be prepared to control client physically. Keep accurate and timely records. Job Requirements: High school degree or equivalent Valid driver's license Experience working with developmental disabilities preferred YCS provides a competitive compensation package. Benefits for full-time employees include: Medical, Dental, and Vision Paid time off Life insurance / disability benefits/ health and wellness programs 403 (B) savings and investment plans Potential public service loan forgiveness Shifts Available Full-time, Part-time, and on-call

Posted 30+ days ago

Support Lead Part Time-logo
Five Below, Inc.Philadelphia, PA
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! RESPONSIBILITIES Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience. Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service. Assists with the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues. Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation. Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance. Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service. Partners with the entire store leadership team in merchandising procedures and World Recovery. Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. QUALIFICATIONS High School Graduate or equivalent College experience preferred Minimum 1 years of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure ESSENTIAL JOB FUNCTIONS Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required) Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $11.50 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted 3 weeks ago

Senior Technology Sales Support Specialist-logo
Wolters KluwerNew York City, NY
About the Role: As a Senior Technology Sales Support Specialist, you will play a pivotal role in complex sales processes by offering advanced technical expertise. Your involvement will be key to bridging the gap between technical teams and sales representatives, enhancing customer satisfaction, and contributing significantly to sales outcomes. This position allows for deeper technical involvement and greater influence within your team. Responsibilities: Create and refine advanced technical sales documentation and guides. Provide in-depth technology solutions during customer interactions, assisting sales representatives. Address and resolve complex customer inquiries and issues. Ensure precision in maintaining technical databases. Lead product training session enhancements. Independently collaborate with technical teams for advanced issue resolution. Demonstrate intricate product functionalities. Oversee administrative tasks with a focus on technical accuracy. Develop advanced technical content for customer presentations. Support ongoing technical training and mentorship within the team. Skills: Deep Technical Knowledge: Extensive understanding of products/services. Strategic Customer Service: Advanced skills in managing customer relationships. Advanced Documentation: Capable of producing comprehensive technical documents. Complex Problem-solving: Exceptional troubleshooting and problem-solving skills. Persuasive Communication: Advanced interpersonal and presentation abilities. Team Leadership: Ability to lead and mentor within teams. Data Analysis: Proficiency in analyzing and utilizing data. Technical Tools Utilization: Advanced usage of software tools relevant to technical sales. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $95,560 - $133,750

Posted 1 week ago

Route Sales Support Driver-logo
VestisConcord, CA
Watch this video! https://www.youtube.com/watch?v=kTzw6G4BS_Y&feature=youtu.be The Route Sales Support Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. AUS operates in a very competitive environment and successful "RSSs" must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, RSSs strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times. Responsibilities/Essential Functions: Safely operate a company step van in designated area to provide products and service to a variety of clients. Verify daily preventative maintenance of vehicle and maintain proper operator documentation; Manage daily route independently to ensure accurate and timely delivery of product; Loads/unloads product per company policies, procedures, and guidelines; Review invoices daily for complete and accurate information and make corrections as needed; Meet sales goals and promotes overall route growth to enhance profitability; Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Assists the sales organization with the procurement of additional new business; Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers; Monitor customer feedback and handle customer issues in a prompt and courteous manner; Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies; Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above. Knowledge/Skills/Abilities: Must be a minimum of 21 years of age, have a valid driver's license, and excellent driving record; Customer service experience with a wide variety of consistent customer contact; Strong math and basic computer skills; Demonstrated experience selling services/products and generating new business preferred; Excellent customer service and verbal communication skills required; Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns. Working Environment/Safety Requirements: Working Conditions Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. Fast-paced environment sometimes requiring irregular and long hours. Physical Requirements Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching. Experience: Travel Requirements: Education: High school degree or equivalent License Requirements/ Certifications:

Posted 30+ days ago

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Synechron IncCharlotte, NC
We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets. Our challenge We are looking for a Support Engineer with 7+ years of hands-on experience in technical support, systems administration, and customer service. The ideal candidate will possess a strong technical background, excellent problem-solving skills, and a passion for helping teams resolve technical challenges efficiently. Additional Information* The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Charlotte, NC is $100k - $103k/year & benefits (see below). The Role Responsibilities: Contribute in increasing system enticiencies and lowering the human intervention time on related tasks. Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability. Work with vendors and other technical personnel for problem resolution. Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of system and infrastructure availability. Perform regular system software releases and business continuity exercises. Automate routine system administration tasks using Bash or python. Collaborate with application, network, and security teams to support infrastructure needs. Monitor systems using enterprise tools and respond to alerts and incidents. Requirements: 7+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education. Ability to work outside standard business hours as needed, including nights and weekends. Strong hands-on experience with Red Hat Enterprise Linux (RHEL 7/8/9) in production environments. Experience with database systems including SQL Server, Oracle, Mongo and Dremio. Experience with Autosys job scheduling. Proficiency in scripting and automation (e.g. Bash, python). Experience with some form of ticketing system (ServiceNow). Strong troubleshooting and problem-solving skills. Excellent communication skills. We offer: A highly competitive compensation and benefits package. A multinational organization with 58 offices in 21 countries and the possibility to work abroad. 10 days of paid annual leave (plus sick leave and national holidays). Maternity & paternity leave plans. A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region). Retirement savings plans. A higher education certification policy. Commuter benefits (varies by region). Extensive training opportunities, focused on skills, substantive knowledge, and personal development. On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses. Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups. Cutting edge projects at the world's leading tier-one banks, financial institutions and insurance firms. A flat and approachable organization. A truly diverse, fun-loving, and global work culture. SYNECHRON'S DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative 'Same Difference' is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. Candidate Application Notice

Posted 2 weeks ago

Senior Application Support Administrator-logo
Marsh & McLennan Companies, Inc.Walnut Creek, CA
Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as an Senior Application Support Administrator at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As a Senior Application Support Administrator at Marsh McLennan, you will be a key player in delivering remote, service desk support to our enterprise users, ensuring the stability, performance, and security of our critical applications. Your expertise will be vital in providing timely, effective assistance to resolve technical issues faced by MMA employees, whether related to software, hardware, or access. You will troubleshoot and resolve incidents efficiently, manage user requests, and ensure minimal disruption to business operations. Collaborating closely with cross-functional teams-including development, infrastructure, security, and business units-you will support the organization's digital ecosystem by delivering exceptional remote support, fostering positive user experiences, and driving continuous improvement. Your proactive approach, technical expertise, and customer-focused mindset will be essential in optimizing application performance and enhancing overall user satisfaction across the organization. Our future colleague. We'd love to meet you if your professional track record includes these skills: Provide expert-level support for enterprise applications, including troubleshooting, issue resolution, and performance monitoring to ensure reliable access and operation for remote users. Utilize service desk tools such as ServiceNow, ManageEngine, and Zendesk to log, track, and manage support tickets, ensuring timely resolution and effective communication with end-users and stakeholders. Coordinate with vendors and support teams to identify and resolve application defects, apply patches, and implement updates or enhancements to improve functionality and user experience. Manage application configurations, updates, and deployments in accordance with best practices, organizational policies, and industry compliance standards specific to retail insurance operations. Develop and maintain detailed documentation for application processes, procedures, troubleshooting steps, and user guides to support operational consistency and knowledge sharing. Monitor application performance and availability, proactively identifying potential issues and implementing solutions to minimize downtime and ensure high service levels. Serve as a primary point of contact for escalated support requests, ensuring timely resolution, clear communication, and effective stakeholder engagement across remote teams. Conduct training sessions and provide ongoing support to end-users, helping them maximize the value of retail insurance applications and tools. Participate in system upgrades, migrations, and integrations, ensuring smooth transitions with minimal impact on business operations and compliance with industry standards. Mentor and support junior team members, providing guidance, knowledge sharing, and assistance to foster their professional development and ensure team effectiveness. Stay informed about industry trends, new retail insurance applications, and emerging technologies to recommend process improvements and support continuous innovation. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. 7+ years of experience in application support management, preferably within the insurance or financial services industry. Familiarity with ITIL processes and best practices for service management. Excellent analytical and problem-solving skills, with the ability to troubleshoot complex issues effectively. Strong communication and interpersonal skills, capable of collaborating across technical and non-technical teams. Experience supporting cloud-based applications and services (e.g., AWS, Azure, SaaS platforms) is a plus. Relevant certifications such as ITIL, Microsoft Certified, CompTIA A+, or similar are highly desirable. 7+ years of experience with service desk tools like ServiceNow, ManageEngine, and Zendesk preferred. 7+ years of experience with insurance Agency Management Systems (AMS) such as Applied Systems' Epic or Vertafore's Sagitta preferred. We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work. Some benefits included in this role are: Generous time off, including personal and volunteering Tuition reimbursement and professional development opportunities Remote Work Charitable contribution match programs Stock purchase opportunities To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw Follow us on social media to meet our colleagues and see what makes us tick: https://www.instagram.com/lifeatmma/ https://www.facebook.com/LifeatMMA https://twitter.com/marsh_mma https://www.linkedin.com/company/marsh-mclennan-agency/ Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #LI-Remote

Posted 1 week ago

Administrative Support - Heber City #516-logo
Les SchwabHeber City, UT
Job Description: Sales & Administration (Clerical & Sales Support) The Sales & Administration position is responsible for performing Administration duties related to store accounting and operations, assisting in the sales of tires and wheels to customers, providing excellent customer service and completing work according to company policies, procedures, and the Code of Conduct. Primary Responsibilities: Greeting customers; discussing customer needs and answering questions related to merchandise, vehicle repairs, and other issues; providing product and service quotes and referring customers to other qualified employees as necessary. Assists in store accounting and bookkeeping procedures; assists in the administration of Les Schwab credit program; assists with store inventory; and picking up merchandise and parts as required. Provides excellent customer service; promotes store sales; asks questions to identify customer wants and needs; refers customers to other qualified employees as necessary. Experience: Les Schwab offers opportunities for a variety of skills, with on-the job training. Qualifications: Valid driver's license; excellent customer service skills and the ability to work in a rapid pace environment; occasional lifting up to 20 pounds; continuous standing and walking Pay and Benefits: $16.50 - $26.45 For full time positions after eligibility criteria are met, benefits include: Quarterly Bonus Medical, dental, vision, and life insurance Company-funded retirement plan Paid time off Short- and long-term disability Employee discount Tuition Assistance Benefits are subject to change at any time and governed by plan documents and Company policy. Higher minimum wage applies in applicable locations.

Posted 30+ days ago

Seasonal Property Operations Support-logo
The Scion GroupBirmingham, AL
The Scion Group seeks full-time and part-time temporary staff to support our apartment turnover period, lasting between 4-8-weeks. As temporary assistance for property Turnover, you will help us to provide a seamless move-out and move-in experience for our residents. Responsibilities: Performs miscellaneous maintenance duties as assigned by the manager including but not limited to painting, minor drywall repairs, replacing batteries, light bulbs, blinds and doors, caulking, power washing, trash removal and furniture removal/install. Participates in apartment inspections and assist in documentation of overall unit condition. Performs light housekeeping duties. Helps to keep grounds clean and free of debris and trash. May also perform general administrative assistance including but not limited to opening, closing and maintaining the office, clubhouse and amenities, maintaining office organization and file structure, logging and retrieving customer packages. Qualifications: All-in attitude and an eagerness to help in a variety of capacities! Good communication skills and a strong customer service mindset. Willing and able to lift and move equipment, trash bags, and other miscellaneous items both indoors and outdoors. Frequent physical movement is expected. Must be 18 years of age or older by date of start. Working Environment and Physical Demands: Extensive mobility including the ability to lift 100 lbs. as necessary, as well as ability to kneel, crouch, crawl and climb to reach items in need of repair Must be able to stand for long periods of time (8 hours or more per day) to perform the following physical activities: bending, climbing step ladders, lifting, carrying, grasping, gripping, turning, reaching above shoulders, pushing and pulling, climbing stairs; stooping and squat kneel. The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

Posted 4 weeks ago

Epic Support Analyst Iii, HB Admin-logo
Sutter HealthOlympia, WA
We are so glad you are interested in joining Sutter Health! Organization: S3-Sutter Shared Services-Valley Position Overview: Ensures exceptional customer satisfaction by providing tier 2 troubleshooting assistance. Ensures timely resolution of problems, ensures customers are informed of unresolved issues, and engages other analysts directly to resolve challenging issues. Job Description: EDUCATION: Equivalent experience will be accepted in lieu of the required degree or diploma. Bachelor's degree in Computer Science, Information Technology, or related field CERTIFICATION & LICENSURE Epic Hospital Billing Admin certification is required TYPICAL EXPERIENCE: 3 years recent relevant experience SKILLS AND KNOWLEDGE: Is a proven expert in architecture, design, development, and ongoing support to the Epic application. Job Shift: Days Schedule: Full Time Shift Hours: 8 Days of the Week: Monday - Friday Weekend Requirements: As Needed Benefits: Yes Unions: No Position Status: Non-Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $45.60 to $68.40 / hour. California, New Jersey, and Washington Pay Range is $45.60 to $68.40 / hour. Colorado, Florida, Georgia, Illinois, Michigan, Minnesota, Nevada, North Carolina, Ohio, Oregon, Pennsylvania, Texas, and Virginia Pay Range is $41.04 to $61.56 / hour. Arizona, Arkansas, Idaho, Louisiana, Missouri, Montana, South Carolina, Tennessee, and Utah Pay Range is $36.48 to $54.72 / hour. The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.

Posted 30+ days ago

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Space Exploration TechnologiesRedmond, WA
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. SUPERVISOR, STARLINK CUSTOMER SUPPORT Starlink is revolutionizing internet connectivity by providing high-speed, low-latency satellite internet to even the most remote and rural locations worldwide. Whether you're streaming, gaming, or working remotely, Starlink ensures a seamless online experience where traditional internet services fall short. Perfect for areas with unreliable or unavailable connectivity, Starlink is your gateway to the digital world. We are seeking a dynamic and experienced Supervisor to lead within the Customer Support team. The ideal candidate is a strong effective leader with a talent for problem-solving and a passion for delivering exceptional customer service. As a Starlink Customer Support Supervisor, you'll empower and motivate your team, ensuring they are aligned with our organizational values and committed to providing outstanding customer experiences. This role requires a strategic thinker who can drive process improvements and cultivate a culture of excellence. RESPONSIBILITIES: Supervise and lead a team of customer support agents, providing excellent coaching, training, and performance evaluations. Own development of direct reports to enhance employee skills and career growth, assuring alignment with organizational goals and objectives. Establish clear performance expectations and accountability measures for team members, ensuring consistent follow-up and feedback to drive individual and team success. Lead by setting an example, taking and giving feedback within all levels of the organization, and motivating others to achieve the highest level of results. Monitor customer interactions to ensure quality service and adherence to company policies and procedures. Handle escalated customer issues and complaints, providing resolution and maintaining customer satisfaction. Identify opportunities for process improvements and implement changes to enhance efficiency and customer experience. Collaborate with other departments to streamline processes and improve service delivery. Analyze customer support metrics and prepare reports on team performance, customer satisfaction, and service levels. Use data to root cause, identify trends and develop action plans to address them. Actively listen and incorporate the voice of the customer to identify areas for improvement, ensuring that customer feedback is used to enhance service delivery and drive process improvements. Serve as a liaison between the customer support team and other departments, ensuring clear communication and collaboration. Keep the team informed of updates, changes, and new policies. You manage the change and communication of the change. Deliver training programs to enhance the skills and knowledge of the customer support team. Foster a positive and motivating team environment. BASIC QUALIFICATIONS: Bachelor's degree; or 4+ years of professional experience in a customer service or customer success function in lieu of a degree 2+ years of people management experience in customer service or customer support operations with teams of 25+ hourly employees; or 1+ years of SpaceX customer support operations experience as a lead PREFERRED SKILLS AND EXPERIENCE: 2+ years in synchronous (phone/chat/instant messaging) customer support operations. Proven ability to lead and develop a team through effective coaching, development, feedback, and performance management. Strong problem-solving skills and the ability to make quick, effective decisions. Technical aptitude - experience with networking, hardware troubleshooting, software development, etc. Experience with reporting tools (Advanced Excel, SQL, dashboarding/reporting/visualization platforms). Lean/6-Sigma/Kaizen experience (Green/Black Belt certifications). Written/verbal business fluency in Spanish, French, German, Portuguese, Polish, Italian, Japanese, Korean, Czech, Indonesian, Arabic, Turkish, or Malay. Ability to quickly learn and apply new technologies. Excellent written and verbal communication skills. Talking with others comes naturally and you derive satisfaction from resolving their issues. You distill complex concepts into the simplest explanations. Strong attention to detail and organizational skills. ADDITIONAL REQUIREMENTS: Willingness to work extended hours and non-scheduled days when needed to meet critical deadlines This is NOT a remote position and would require relocation if not local to the Redmond, WA area Must be available for one of the following shifts: Shift Charlie- Fri to Mon 12:00am- 10:30am COMPENSATION AND BENEFITS: Pay Range: Supervisor, Starlink Customer Support: $95,000.00 - $115,000.00/per year Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees in Washington State accrue paid sick time in compliance with state and federal law. Company shuttles are offered to employees for roundtrip travel from select Seattle locations to the SpaceX Redmond office Monday to Friday. ITAR REQUIREMENTS: To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here. SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. Applicants wishing to view a copy of SpaceX's Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com.

Posted 30+ days ago

A

Retail Administrative Support Worker - Unc-Wilmington

Aramark Corp.Wilmington, NC

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Job Description

Job Description

The Administrative Support Worker is responsible for assisting management with administrative tasks including, but not limited to, ordering, data entry, filing, etc. The Administrative Support Worker will be required to work well with customers, visitors, and employees in a professional and cheerful manner. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs

Job Responsibilities

  • Responsible for performing administrative functions including distributing mail, ordering, and stocking supplies, answering phones, and greeting visitors
  • Assists unit management with clerical tasks in relation to accounting, payroll, receiving, and/or human resources including filing, data entry, record review and maintenance, etc.
  • Greets customers, clients, and employees; answers inquiries or directs calls where necessary
  • Maintain office memos and informative postings
  • Operate technology, systems, and software such as voicemail systems, copy/scanners, personal computers, and MS Office

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

  • Prior administrative experience preferred
  • The ideal candidate will have a solid understanding of Microsoft applications, including but not limited to: Outlook, Word, PowerPoint, and Excel
  • Demonstrates interpersonal and communication skills, both verbal and written
  • Demonstrates strong interpersonal skills, accuracy, and attention to detail
  • Requires frequent performance of repetitive motions with hands and/or arms

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

Nearest Major Market: Wilmington

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