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Enterprise Support Engineer-logo
SnowflakeBellevue, Washington
Where Data Does More. Join the Snowflake team. Come join the dynamic and innovative Snowflake Enterprise Technology (ET) team as a hands-on and startup-savvy Enterprise Support Engineer in our Bellevue office. We are thrilled to welcome an enthusiastic individual who is eager to provide top-notch ET services to our valued employees. Your expertise in managing centralized authentication, SaaS providers, VPN, corporate networking, and Mac/Windows endpoint systems will be invaluable to our organization. As a key member of our team, you will closely collaborate with and provide support to various departments, including sales, finance, marketing, HR, engineering, and executives. We are looking for someone who thrives in a dynamic environment and is willing to jump in and get things done to make Snowflake successful. This onsite role offers the opportunity to own and provide ET support to all employees in the Bellevue office and beyond. You will manage our Tech Bar Support from Monday to Friday, ensuring efficient ET operations. As a sincere and friendly team player, you will help build the future of data and contribute to Snowflake's success. Come join us! DUTIES: Develop business relationships and integrate activities with other ET departments to ensure successful implementation and support of project efforts Work with local department managers to analyze and resolve problems associated with technical issues, and recommend solutions for changing needs Provide Global support by managing tickets within our ET Service Management Ticketing System (ServiceNow) and understanding when to escalate priority issues Ability to follow standard operating procedures and quickly redirect problems to appropriate resources when needed Ability to develop, document, and implement standard operating procedures and customer service guidelines relating to remote ET support and pass them down to the Level 1 help desk Actively participate as a Global ET member and participate in global projects Demonstrated ability to manage and prioritize multiple problems and issues with minimal supervision, excellent organizational skills, a teamwork approach to work, but also act independently to solve problems with necessary Excellent oral and written communication skills with strong interpersonal skills Candidate must have the basic ability to manage projects and an understanding of project methodology Strong troubleshooting and problem-solving skills, resiliency in the face of continual change, and ability to handle high demands Working knowledge of video collaboration (Zoom) and provide local A/V support Prepare the office for new product or service releases and stay at the forefront of emerging industry practices, ensuring compliance with IT security and general controls Responsible for maintaining local inventory accuracy and coordinating equipment Prepare new hire hardware for deployment Responsible for running weekly new hire orientation Troubleshoot client-side network connectivity issues REQUIREMENTS: Minimum of 5 + years experience supporting information technology infrastructure Minimum of 2 years experience providing executive-level support Strong experience with Mac OS systems at the user level Experience with change control policies and procedures Experience administering small-size corporate server rooms Experience with the following applications: Zoom, Slack, Okta, Confluence, JIRA, ServiceNow Office 365 Administration Google Administration Jamf Administration Active Directory Administration Must be able to work a flexible schedule, including overtime and after-hours work. Must be periodically on call for after-hours support Must be able to lift 50lbs and ability to troubleshoot network issues in IDF Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential. Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com

Posted 2 weeks ago

Korean Bilingual Project Coordinator – Customer & Vendor Support-logo
BTI SolutionsHolland, Michigan
Why work with us? Proven people. Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers. Proven process. Our approach to staffing isn’t just a little bit different; it’s a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions. By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs. Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization. Proven results. More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results. 95% client satisfaction rate – measures client satisfaction vs. expectations. Our clients have worked with us for over 10 years , on average. BTI Solutions counts 4 Global Telecommunication companies as clients. Client referrals are BTI Solutions’ largest source of new clients. Google Review 4.4, Facebook Review 4.8 Korean Bilingual Project Coordinator – Customer & Vendor Support Job Description : This role is responsible for overseeing the full project lifecycle from concept to launch ensuring technical requirements, timeline, cost, and quality targets are met. Job Responsibility : Diagnose and resolve issues related to Vision Inspection Systems through effective communication with clients. Take full responsibility for setup and maintenance of incoming inspection systems (including installed equipment). Manage and coordinate with partner companies (task delegation, schedule coordination, technical support, etc.). Monitor vision inspection systems on mass production lines and identify areas for improvement. Act as a Project Manager (PM), overseeing the entire process flow and schedule, organizing documentation, and communicating with clients. Propose improvements to defect detection algorithms based on image data during the operation of vision inspection systems. Research and suggest ways to enhance inspection efficiency based on image processing. Analyze defect rates at different stages of the battery manufacturing process (e.g., number of defects out of 100 samples, predicted vs. actual defect rates, etc.). Must be available for night shifts and occasional irregular work if needed. Requirements : Bachelor's degree in business administration or a related field. PMI or PMP certification preferred. Interest in or basic understanding of vision inspection and image processing. Experience in analyzing image processing errors or defect detection is a plus. Preference for candidates with PM experience or prior client-facing roles. Strong communication skills for effective problem-solving and schedule coordination with clients/partners. Proven leadership and ability to manage complex technical projects with cross functional teams. Proficient in project management tools (MS Project, Asana, Jira, etc.).

Posted 1 week ago

Direct Support Professional II SELA-logo
Evergreen Life ServicesPonchatoula, Louisiana
JOB SUMMARY Responsible for maintaining a healthy, safe, and therapeutic environment for individuals served and following through on their individual care plans. Administer medication as allowed by appropriate state medication administration guidelines. ESSENTIAL JOB FUNCTIONS Ensure the health and welfare of the individuals served. Assist individuals served with medication and treatment plans as needed. Count and dispense appropriate medications as outlined in state medication administration guidelines. Train individuals served in the care and cleaning of their living area or home by performing and modeling simple tasks such as making a bed, cleaning the floor, and other basic housekeeping tasks. Clean the living area and assist individuals served with laundry. Report general maintenance needs of living area or home unit. Assist individuals served with money management, including budgeting, banking, and shopping. Assist individuals served with daily life activities such as meal preparation, reading usage, use of telephone, use of community services (e.g., post office, mass transportation), housekeeping, clothing care, self-care, and personal hygiene. Participate in the development and implementation of the active treatment plan and nutritional, behavioral, and physical support plans. Accompany and transport individuals served to activities such as medical/dental appointments, church services, recreation areas, work, and shopping as requested. Make food and non-food purchases for the home when requested. Prepare meals. Ensure the maintenance of the home and grounds is done as requested. Complete all required documentation (e.g., daily notes, incident reports, medical information such as seizures, vital signs as trained medication errors, etc.) following applicable state agency(ies) and Evergreen Presbyterian Ministries, Inc. policies and procedures. Implement behavioral and other programs as trained and requested. Assist individuals served with their goals as outlined in their plan of care document(s). Identify potential behavior triggers and defuse or redirect them as needed to ensure the safety and well-being of all involved. Provide transportation for individuals served in the company or personal vehicle as requested, i.e., appointments, activities, etc. Report accidents/incidents and suspected cases of abuse or neglect of individuals served per Evergreen policies and procedures. Provide instruction to individuals served involved in work activities associated with vocational opportunities. QUALIFICATIONS/EXPERIENCE/JOB KNOWLEDGE Effectively read, write, and communicate verbally in English and must be able to read and understand instructions, perform record-keeping, and write reports. Valid driver’s license—which meets Evergreen requirements for insurance purposes and proof of liability coverage if a vehicle is owned—is preferred. Meet and maintain all requirements of the applicable state agency(ies), including good standing with the state abuse and neglect registry. Submit to and pass a drug screen and criminal background check. Ability to utilize basic computer skills (e.g., data entry, approving timesheets, etc.). Successful completion of appropriate state-required medication administration certification and up-to-date training. Must be at least 18 years of age (non-driver) or 21 years of age (driver). PHYSICAL REQUIREMENTS Constantly moves about to coordinate work. Regularly moves and positions objects weighing up to 50 pounds while assisting individuals served in home, workshop, or job site. Regularly assist individuals served physically by lifting and positioning them as appropriate. Constantly alert and aware of the needs of individuals served.. Occasionally exposed to viruses and infectious conditions. Reasonable accommodations may be made to enable individuals with disabilities or medical conditions to perform essential functions. SUPERVISORY RESPONSIBILITIES Will not supervise. SPECIAL REQUIREMENTS Represent Evergreen in public in a fashion that would reflect the credibility and professionalism of the organization. Desire to work with people with disabilities and enhance their quality of life. Function successfully in stressful situations. Demonstrate high moral standards to be a positive role model for individuals served. Complete all orientation and on-the-job training before starting work. Work assigned shifts as required by management. Attend all training classes as required. Other characteristics of a successful DSP include but are not limited to the following characteristics: patience and composure, effective communication, dependability, effective interpersonal skills, awareness and attention to detail, advocacy, etc. EMPLOYMENT VARIABLES Must have a good driving record, which meets the minimum requirements for Evergreen and reliable transportation. Must pass a drug screen and criminal background check. Must be able to work a flexible schedule, which includes all shifts, including nights, days, and weekends. WORKING ENVIRONMENT May be required to work in a variety of settings and environments both indoors and outdoors.

Posted 30+ days ago

W
Worldwide TechServices OpenBrooksville, Florida
Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver’s License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Posted 30+ days ago

Promotion Events Support-logo
iHeartMediaAtlanta, Georgia
iHeartMedia Markets Current employees and contingent workers click here to apply and search by the Job Posting Title. The audio revolution is here – and iHeart is leading it! iHeartMedia, the number one audio company in America , reaches 90% of Americans every month -- a monthly audience that’s twice the size of any other audio company – almost three times the size of the largest TV network – and almost 4 times the size of the largest ad-supported music streaming service. In fact, we have: More #1 rated markets than the next two largest radio companies combined; We’re the largest podcast publisher , with more monthly downloads than the second- and third-largest podcast publishers combined. Podcasting, the fastest-growing new media, today has more monthly users than streaming music services or Netflix; iHeart is the home of many of the country’s most popular and trusted on-air personalities and podcast influencers , who build important connections with hundreds of communities across America; We create and produce some of the most popular and well-known branded live music events in America, including the iHeartRadio Music Festival, the iHeartRadio Music Awards, the iHeartCountry Festival, iHeartRadio Fiesta Latina and the iHeartRadio Jingle Ball Tour; iHeartRadio is the #1 streaming radio digital service in America; Our social media footprint is 7 times larger than the next largest audio service; and We have the only complete audio ad technology stack in the industry for all forms of audio , from on demand to broadcast radio, digital streaming radio and podcasting, which bring data, targeting and attribution to all forms of audio at an unparalleled scale. As a result, we’re able to combine our strong leadership position in audience reach, usage and ad tech with powerful tools and insights for our sales organizations to help them build success for their clients at a more efficient cost than any other option. Because we reach almost every community in America, we’re committed to providing a range of programming that reflects the diversity of the many communities we serve – and our company reflects that same kind of diversity. Our company values stress collaboration, curiosity, welcoming dissent, accepting mistakes in the pursuit of new ideas, and respect for everyone. Only one company in America has the #1 position in everything audio: iHeartMedia! If you’re excited about this role but don’t feel your experience aligns perfectly with the job description, we encourage you to apply anyway. At iHeartMedia we are dedicated to building a diverse, inclusive, and authentic workplace and are looking for teammates passionate about what we do! What We Need: We’re seeking a Promotions Assistant to assist the promotions and marketing departments. What You'll Do: Execute promotions such as remotes, events, van appearances and other marketing and promotions team activities Coordinate contest prize inventory, prize sheets, prize fulfillment and release forms Set up and break down audio equipment, promotional tents, hang banners and other staging elements Activate promotional events with games and music Interact with attendees at promotional events Capture and recap promotional events via photos, video, audio, social media, etc Drive promotional vehicles What You'll Need: Experience with Microsoft Office, Photoshop and social media platforms Excellent driving record, valid driver’s license and proof of insurability Physical ability to stand for multiple hours and lift or move 40-pound objects Organizational skills; ability to prioritize and effectively manage time Previous experience in outdoor promotions and/or marketing/customer service is a plus Interpersonal skills with the ability to collaborate with others and maintain composure What You'll Bring: Respect for others and a strong belief that others should do this in return Ability to work within standardized procedures and an understanding of when to escalate Skills to solve straightforward problems using established procedures Close attention to detail, following up until issues are resolved Common courtesy when communicating with coworkers and outside contacts Location: Atlanta, GA: 1255 Makers Way, Suite A, 30318 Position Type: Regular Time Type: Part time Pay Type: Hourly Benefits: iHeartMedia’s benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including the following: Employer sponsored medical, dental and vision with a variety of coverage options (employees meeting ACA measurement) A 401K plan Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more! We are accepting applications for this role on an ongoing basis. The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status. Non-Compete will be required for certain positions and as allowed by law. Our organization participates in E-Verify. Click here to learn about E-Verify.

Posted 30+ days ago

Direct Support Specialist - Addictions-logo
Seven Counties ServicesLouisville, Kentucky
Job Description: ESSENTIAL JOB FUNCTIONS 1. Teaches, models, and coaches activities of daily living (ADL) (e. g., personal hygiene, housekeeping, meal preparation, money management, educational and vocational goal-setting, nutrition needs); monitors performance of ADL skills and provides therapeutic feedback. 2. Teaches psychoeducation classes on recovery (e. g., medication side effects, ADL, communication skills, stress management strategies). 3. Plans and facilitates community-based activities (e. g., medical appointments, grocery shopping, leisure/recreation/socialization); facilitates access to community resources (e. g., AA/NA meetings, school, job placement). 4. Contributes to safe and therapeutic environment by practicing verbal de-escalation and, as authorized, other behavior management techniques. 5. Serves as “ambassador” of SCS and its clients by integrating clients into the community and educating community members about people with disabilities and about SCS’s services and programming. 6. Collaborates with community systems on behalf of individuals served (e. g., school, landlord, family, transportation provider, employer). 7. Provides transportation (e. g., driving SCS van or personal vehicle), ensuring adherence to standard safety practices (e. g., driver certification, seat belts, child safety seats); teaches and facilitates use of public transportation systems. 8. Provides personal care, as needed (e. g., personal hygiene, toileting, laundry, meal preparation, safe eating techniques). 9. Administers First Aid and CPR, as needed. 10. Supervises self-administered medication, depending on the specific clinical program’s protocols. 11. Identifies assigned clients’ food and/or medication allergies and exercises reasonable care to avoid exposure to allergens. 12. Communicates information relevant to care, treatment, and services, with other SCS staff members and, as authorized, with non-SCS providers, to ensure appropriate level and quality of care. 13. May take responsibility for specific assignments within the program (e. g., food programs, admissions at Crisis Stabilization Unit). 14. Documents services and care provided by timely completing various forms (e. g., attendance records, daily logs, shift/progress notes, incident reports, time reports in accordance with SCS and regulatory standards. 15. Maintains confidentiality of protected health information, consistent with SCS procedures and state and federal law. 16. Assist with discharge planning as needed. 17. Provide support for additional training needs of direct support staff as needed. 18. Attends and participates in all required staff and service planning meetings and trainings. EDUCATION · High school diploma or equivalent required. EXPERIENCE · Zero to one year full-time experience working with individuals who receive services for treatment of a mental health, substance abuse, intellectual disability, or physical health condition. · Ability to provide nurturing attention and care to individuals with disabilities. · Ability to communicate with verbal and nonverbal individuals. · Good interpersonal skills. · Teaching skills. · Patience and empathy. · Maturity and judgment. PHYSICAL DEMANDS/REQUIREMENTS · Position involves considerable physical exertion, lifting a maximum of 100 pounds, with frequent lifting and/or carrying of objects weighing up to 50 pounds. · May include frequent lifting of patients. · 18 years of age or older. · Valid driver’s license. · Proof of automobile liability insurance. · Positive driving record. Time Type: Full time We continually help our community and employees flourish... one life at a time. As a Seven Counties Services employee there are many benefits to enjoy. Below are just some of the great benefits you might be eligible for with Seven Counties Services. Health & Wellness Medical Coverage Dental Coverage Vision Coverage Flexible Spending Account Health Savings Account Short Term Disability Long Term Disability - Company Paid Financial Wellbeing Competitive Compensation Packages Life Insurance - Company Paid Accidental Death & Dismemberment Insurance - Company Paid 403b Retirement Plan with Company Funded Matching Retirement and Financial Planning Services Career Development and Growth Tuition Assistance Plans Loan Forgiveness options through federal programs ( National Health Service Corp s & Public Service Loan Forgiveness ) Student Loan Repayment Assistance Clinical Supervision toward licensure and reimbursement for certain license applications At Seven Counties Services training is one of our highest priorities. We provide company paid professional training for various skills, certifications, and continuing education Opportunities for growth and movement - We encourage our employees to consider new growth opportunities with us Leadership Academy for our rising stars, supervisors, and leaders Seven Counties Services and Center for Clinical Excellence provide staff with industry best practices and processes Work Life Balance Paid Time Off - Generous PTO for Vacations, Illness, Personal Days, Etc. ( 10 Paid Holidays ) Flexible Work Schedules to promote a Healthy Work Life Balance Employee Assistance Program - assists employees with personal problems and/or work-related problems that may impact their job performance, health, mental and emotional well-being

Posted 4 weeks ago

K
Keystone Service SystemsHarrisburg, Pennsylvania
Keystone Human Services is currently seeking Direct Support Professionals to join our team in providing individualized, person-directed support in the areas of intellectual disabilities, mental health, and autism. Our work focuses on inclusion and building communities where everyone has the opportunity to thrive and fully participate in everything society has to offer. As a Direct Support Professional, you will support adults by creating a healthy and engaging home setting, teaching and assisting with daily living skills, assisting with personal care, and advocating for the health and wellness of the people we support. Keystone Human Services values health, wellbeing, and professional growth. Our team has access to a competitive benefits package comprised of medical, dental, vision, paid time off, 401K, career advancement, tuition reimbursement, wellness programs, and more! Job details: Full Time, Part Time, and Casual/Per Diem hours available $20.50 per hour Minimum Requirements: Effective communication and basic computer skills Valid driver’s license with daily access to a privately maintained and insured vehicle Successful completion of the pre-employment process, including clearances and verifications Keystone Human Services prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on any category protected by applicable federal, state, or local law. Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Posted 30+ days ago

A
ALIDallas, Texas
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: About Abbott Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to: Career development with an international company where you can grow the career you dream of. Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year. An excellent retirement savings plan with high employer contribution. Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists. The Opportunity This position is remote. Qualified candidates must currently live in the Dallas-Fort Worth Area, TX Travel up to 25% What You’ll Work On Embrace the vision of becoming the leading diagnostic service provider by achieving customer loyalty and economic profitability through passion, partnership, and performance. Efficiently provide technical support solutions, including installation, corrective, pre-emptive, and proactive maintenance. Go above and beyond to respond to customer needs by partnering with sales, marketing, and other functional areas while adhering to current compliance guidelines. Represent the Abbott Diagnostic Division to its customers: Responsible for providing on-site support to ADD customers Support field personnel and District business objectives and goals Provide direction and develop mentoring skills to mentor other FSRs Troubleshooting and resolving complaints reported by customers on a minimum of five increasingly complex instruments as detailed in the Field Service Business Process database Understand and follow the Quality System through accurate and timely documentation of complaint resolution. Understand and practice regulatory and compliance procedures. Maintain a safe work environment following laboratory safety guidelines. Schedule and complete routine preventive maintenance, installations, and other updates provided by Abbott. Integrate effectively into the service team: Work effectively within a diverse and dynamic team environment Support on-call rotation Time, territory, and inventory management Standby and after-hours responsibilities Flexible working hours Unpredictable Travel Travel for the support of other territories and training Providing on-site critical account support inside and outside of district boundaries. Responsible for IRL ownership to achieve organizational goals and customer satisfaction. Responsible for working cross-functionally to achieve customer satisfaction through direct communication within the local performance partnership teams (P2T). Responsible for maintaining ownership of customer issues until successful escalation or handoff takes place. In addition, this position requires the following: a) superior technical competency b) Pro-Active Account Management c) complete instrument training across geographical IRL. Responsible for implementing and maintaining the effectiveness of the quality system. Provide superior customer service through applying effective communication skills to build loyalty while proactively managing and resolving high-stress situations. Delight our customers by providing support, including installation, Preventive Maintenance, and Technical. Service Bulletins and repair by documenting, following up, and closing calls as per Abbott Diagnostics' quality system Partner cross-functionally and internally while maintaining positive relationships and ensuring issues are addressed resolved efficiently and satisfactorily while exceeding customer needs Successfully achieve the established business metrics, including service sales, cost of service, and key. performance indicators for assigned customers/accounts Champion the utilization of remote support tools to proactively improve instrument uptime Proactively improve expertise through continuous learning and certifications. Scope of responsibility includes representing Abbott Diagnostics to assigned customers in a professional manner Forthright and ethical manner. The position reports to a Service Manager and is accountable for achieving individual and supporting team goals. Required Qualifications Bachelor’s degree or equivalent relevant experience required. Travel up towards 25%. Preferred Qualifications: Bachelor's/Engineering Degree in Bio Medical/Electrical/Mechanical or Medical Technology. Practical experience in interfacing with customers. Troubleshooting/problem-solving; ability to succeed in team situations and excel independently, computer skills (Word, Excel, PowerPoint, Internet, Remote Computing i.e. VPN, remote troubleshooting, etc.), effective communication skills, and strongly demonstrated interpersonal skills * Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year. Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us at www.abbott.com , on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal. The base pay for this position is $26.35 – $52.65/hour In specific locations, the pay range may vary from the range posted. JOB FAMILY: Support Services DIVISION: CRLB Core Lab LOCATION: United States of America : Remote ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Yes, 25 % of the Time MEDICAL SURVEILLANCE: No SIGNIFICANT WORK ACTIVITIES: Awkward/forceful/repetitive (arms above shoulder, bent wrists), Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment, Keyboard use (greater or equal to 50% of the workday), Lift, carry, push or pull weights of more than 20 pounds/9 kilos on a regular/daily basis Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans. EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

Posted 1 week ago

F
First National Bank Of PennsylvaniaPittsburgh, Pennsylvania
Primary Office Location: 626 Washington Place. Pittsburgh, Pennsylvania. 15219. Join our team. Make a difference - for us and for your future. ** Please note: This position is based on-site at the FNB Financial Center in Pittsburgh, PA. Candidates must be local or willing to relocate to the area.** The Manager of Application Development will be responsible for the ongoing support, enhancement, and maintenance of risk and compliance applications, as well as overseeing application infrastructure, production support, and vulnerabilities management. The role requires expertise in system architecture and standards, ensuring data integrity, and implementing secure, scalable, and durable systems. • 3 years of direct report management experience. The person must be able to manage direct reports (i.e. coaching and developing employees) while also being responsible for technical delivery. • Experience working the in the financial services industry is preferred • Experience working with Java technology stacks. • Extensive knowledge or working experience of APIs, SQL, SSIS, PL/SQL, databases, Datamart for effective data management. • Familiarity with tools like Power BI for advanced analytics and reporting • Experience or knowledge on Governance, Risk, Compliance, AML and Fraud vendor applications is preferred. • Understanding of physical security, business continuity, and risk and compliance within the banking industry. • Excellent communication and presentation skills, with the ability to comprehend business ideas and propose innovative solutions. Position Title: Manager of Application Development and Support Business Unit: Technology Reports to: Director of Business Solutions Position Overview: The Manager, Application Development and Support is responsible for the ongoing support and enhancement of the proprietary systems utilized in the Technology Business Solutions group of the Bank. The incumbent will manage, direct, and mentor a staff of application development professionals in their daily activities in support of the care and maintenance of these applications. The Manager will be responsible for systems architectures and standards and for ensuring that systems are secure, scalable, durable and adequately supported. Primary Responsibilities: Coaching, mentoring and directing the day-to-day tasks of development resources under management to ensure work is done according to best practices for software development, ensuring that code is well-structured and efficient, and that appropriate source code and change management practices are followed. Project Management. Effective management of all phases of the System Development lifecycle to deliver projects and other maintenance and enhancement requests within timeline and budget. Effective resource management in support of the entire portfolio of work to ensure effective utilization and maximum throughput. Ensuring quality of product through sound design, development, and testing. Continual evaluation of architecture, platform, standards, process, and procedure to ensure the security, stability, durability, performance, and functionality of the systems under direction. Provides Tier 2 and Tier 3 support of applications under management and ensures response and resolution of issues in accordance with corporate service level standards. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Minimum Level of Education Required to Perform the Primary Responsibilities of this Position: BA or BS Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position: 7 Skills Required to Perform the Primary Responsibilities of this Position: Excellent customer service skills Detail-oriented Ability to work and multi-task in a fast paced environment Excellent management skills Excellent communication skills, both written and verbal Excellent project management skills Expert level experience with Structured Query Language (SQL), ETL tools and practices, Databases, Reporting tools, web development technologies Licensures/Certifications Required to Perform the Primary Responsibilities of this Position: N/A Physical Requirements or Work Conditions Beyond Traditional Office Work: N/A Equal Employment Opportunity (EEO): It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.

Posted 1 week ago

Peer Support Specialist-logo
Keystone Substance Abuse ServicesRock Hill, South Carolina
Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Training & development Vision insurance Wellness resources Keystone is a not-for-profit 501(c)(3) organization in York County, South Carolina. We offer internationally accredited and licensed services including education, prevention and treatment to meet the needs of individuals, families, and groups that are experiencing alcohol and/or drug related problems. We are seeking a full-time Peer Support Specialist to join our team. ESSENTIAL FUNCTIONS: 1. Ability to demonstrate recovery expertise – including knowledge of approaches to support others in recovery and dual recovery – as well as the ability to demonstrate his or her own efforts at self-directed recovery. 2. Conducts care management for patients in collaboration with the clinical team throughout the treatment process. 3. Assesses patient needs and provides access to housing, education, employment, childcare, transportation, legal services and any other needs, including Medication Assisted Treatment that would help the patient transition smoothly into the community. 4. Maintains effective communication with community partners through staffing and case review. 5. Maintains patient record in compliance with all governing bodies to include DAODAS, DHEC, CARF, DHHS (Medicaid) and DSS. 6. Requires regular and reliable attendance. 7. Remains current by attending Safety Trainings including driver training, receive an annual TB screening or its equivalent, and mandatory 20 hours training for re- credentialing annually. 8. Proficiency with MS office computer software applications and/or Medical Records software applications, emails, etc. 9. Other duties as assigned by Supervisor. PHYSICAL DEMANDS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to remain seated for extended periods of time, to use hands/fingers to use various writing or computer systems, to answer telephones periodically, to file documents, and for employees of the medical withdrawal management unit, to assist patients in ambulatory motion. The normal course of business may include dealing with volatile consumers and/or stakeholders. QUALIFICATIONS : Peer support is provided by persons self-identified as having a substance use disorder who can demonstrate their own efforts toward self-directed recovery. By definition, a PSS should be a person in recovery from an alcohol or other drug addiction, been a beneficiary of services, and possess the following: Bachelor’s degree from a regionally accredited program preferred, Minimum of a high school diploma or GED. · One year of active participation in a local or national self-help group or recovery movement that is evidenced by previous volunteer or work experience. · Completion of a pre-certification program: Forty hours of SCDHHS approved training and achievement of a passing score on the written certification exam. · Experience and training in working with special populations providing care management services. · Experience in developing and maintaining working relationships with a variety of service providers. · Ability to communicate effectively in oral and written form. In addition to being well established in their own recovery, the applicant should be resilient. They should possess the personal and community qualities that enable them to rebound from adversity, trauma, tragedy, threats or other stressors and to go on with life with a sense of mastery, competence and hope. Compensation: $17.00 - $18.25 per hour Keystone is a not-for-profit 501(c)(3) organization in York County, South Carolina. We offer internationally accredited and licensed services including education, prevention and treatment to meet the needs of individuals, families, and groups that are experiencing alcohol and/or drug related problems.

Posted 4 weeks ago

FT Support Associate-1-logo
Tory BurchOrlando, Florida
We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company’s guiding principle, expressed through Tory’s collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community. You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you’re prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today! Life @ToryBurch is Special Because: When you join us, you’re joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry. Our culture is welcoming and inclusive -- everyone is empowered to make a difference. We have the best team in the world and believe in paying competitively and rewarding high performance. Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life. We love seeing our employees wear our beautiful collections. You’ll receive a generous employee discount and access to exclusive special offers. We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way We believe in the importance of giving back and you’ll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days. This Role is Tailor-Made for You Because: You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You’re also resourceful and collaborative, highly motivated and efficient. A sense of humor is a plus! A Day in the Life: The typical day is… atypical. You might be acting greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. The consistent thread is that you’ll be working with an amazing team of women and men who share your passion for excellence. To Land This Role: One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts Occasional overnight travel may be required Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time Why You’ll Want to Join Our Team: Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us! How We Work Together Adaptable – We change before we have to Entrepreneurial – We own it Collaborative – There’s no “I” in Tory Client & Brand Focused – We put ourselves in Tory’s shoes Live the Values – We show up for each other Functional Expertise – We’re constantly learning and growing #TeamTory Values We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor. Compensation Range The compensation range for this position is 15.00 USD - 15.00 USD. Our offer will be based on your relevant experience and work location. Benefits Information We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours. E qual Employment Opportunity Statement Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual’s age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment. Disability Accommodation Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact thetalentteam@toryburch.com .

Posted 30+ days ago

Retail Support Representative-logo
United Fidelity BankEvansville, Indiana
It's fun to work at a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration. The Retail Support Representative is responsible for providing critical administrative support retail branch operations. This fast-paced role requires a high level of integrity and discretion in handling confidential information while proactively solving issues that affect internal and external customers. Essential Job Functions include, but are not limited to: Assist in development, implementation, and maintenance of retail branch policies and procedures. Completes daily cash balancing input, reporting, and monitoring. Process cash balancing correction requests from retail branches, monitors for accuracy and potential areas of risk. Verify and track new and existing deposit account documentation for accuracy. Verify new accounts opened online. Reconciles daily over & short between Integrated Teller and FMS. Ensures overdraft/NSF decisions are compliant according to policy. Provides updated weekly over/short reports to retail branch leadership team. Assists in monitoring teller override reports, ensuring compliance to override limits. Compiles daily/monthly teller transaction totals. Responsible for handling incoming department calls. Assisting associates with their concerns providing solutions and guidance regarding UFB policies & procedures. Coordinate and facilitate the monthly retail operations meetings; creating agenda, coordinating the meeting via Teams Meet, and managing the minutes. Assists with the onboarding (and maintenance of) associates in the Integrated Teller system . Participate in retail branch assessment . Provide pre & post-conversion/acquisition support. Assists with special projects as well as the rollout of new products and services. Ensures Reg CC Hold notices are compliant according to policy. Perform all duties in relation to the Bank Secrecy Act under the guidance of the BSA Officer. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. In accordance with the Americans with Disabilities Act, Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Skills and Abilities Required to Perform Essential Job Functions: Proficient in Microsoft Word and Excel. Strong internal and external customer service focus. Excellent interpersonal, written, and verbal communication skills. Advanced organizational and time management skills. Must be self-reliant and self-directed enough to take independent action and make recommendations. Education, Experience and Qualifications: High School Diploma or equivalent required, Associate/Bachelor’s preferred. 1 year of banking experience required. Knowledge of Fiserv is preferred. Physical Requirements of Essential Job Functions: The associate is frequently required to sit and/or stand, communicate, reach, and manipulate objects, tools or controls that are typical of an office/bank environment. Lifting items weighting up to 10 pounds on a consistent basis. Manual dexterity and coordination are required over 80% of the work period while operating equipment such as computers, phones, calculators, etc. Working Conditions: Typical office environment. Extended viewing of computer screens. Periodic travel between locations may be required. The above statements are intended to describe the general nature and level of work performed by associates assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the associate classified as such. Duties and responsibilities may be added or changed as deemed appropriate by management at any time therefore, they could differ from those outlined above. United Fidelity Bank is proud to be an Equal Opportunity/Affirmative Action employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law .

Posted 30+ days ago

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Topgolf Payroll ServicesAlpharetta, Georgia
Job Responsibilities Welcome and assist players with check-in and reservations. Provide information about the venue, gameplay, and promotions. Help with golf clubs and equipment. Ensure the cleanliness and organization of venue. Offer retail items to guests, and keep retail area stocked and organized. Respond promptly to guest inquiries and requests. Give guests game demonstrations and enforce safety guidelines. Critical Skills & Experience Requirements Excellent customer service and communication skills. Ability to work effectively in a team. Basic computer skills for reservations and check-in. Physical ability to lift and move golf bags and equipment. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve. Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law. Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee. Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Posted 3 days ago

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Easterseals PORTGreensboro, North Carolina
Easterseals PORT Health (ESPH), a non-profit service provider in North Carolina and Virginia, is looking for compassionate, caring, and dedicated Caregivers to join our team Part-time or Periodic - as needed supporting individuals with developmental disabilities or mental health challenges living in our group home in Greensboro, NC. What You’ll Do Your care will greatly impact the lives of those you assist. You'll help clients with daily activities, employment support, and social engagement, ensuring their days are meaningful. Daily documentation is required. In a residential group home setting, you may also transport residents to local community activities. You'll support individuals with intellectual and developmental disabilities in gaining skills for greater independence at home, in their program, or in the community. How You’ll Benefit Joining our team means we support and promote your personal growth and development. You'll earn a competitive hourly rate starting at $15/hour, current shifts available are: Part time: Every other weekend from 9am to 9pm to include Saturday and Sunday (24hrs.) Every other weekend from 9pm to 9am to include Saturday and Sunday (24hrs.) Receive paid training to complete the required courses to care for our residents, equipping you with essential skills to best serve them: CPR / First Aid Mindset Medication Administration/Infectious Disease/Seizure Management Other training courses relevant to this position and your career growth. Ideal Candidate Attributes To join our team, you must have a willingness to provide care in various community settings. We require proof of a High School Diploma or GED, a valid driver's license, a good driving record and current auto insurance. You must also be willing to successfully complete a background check. If you’re kind-hearted and seek a rewarding career opportunity where you can make a huge difference in the daily lives of the people you will help, then please apply now at our website: www.eastersealsport.com OR by sending your resume to: recruiter@eastersealsucp.com . About Easterseals PORT Health Easterseals PORT Health is a trustworthy, compassionate partner providing disability, behavioral health and addiction treatment services to help our neighbors live their best lives. Our diverse 2,600 team members provide meaningful support to 40,200 kids, adults and families in 11,000 home, facility and community locations across North Carolina and Virginia. Our working environment supports employee & client health with a ‘no tobacco’ use policy (tobacco free and smoke free) in all offices, client facilities, properties, and agency vehicles. We believe that by leveraging the unique strengths and perspectives of our workforce, we can advance our just cause, while building a healthy, sustainable organization. That’s why we listen, seek to understand & act to make ESPH an Inclusive Culture, Different Voices, Embracing Potential, Authentic Self & Learning & Growing (IDEAL) organization. Applicants of all abilities are encouraged to apply!

Posted 2 weeks ago

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AHRC Nassau CareerMalverne, New York
Direct Support Professional-AHRC Malverne Wolf Ave location Sat, Mon, & Fri 3p-11p 24 hrs The pay scale for this position is $14 in consideration of education and/or experience. AHRC Nassau operates the largest residential program on Long Island. With over 100 supervised and supportive settings, each home reflects the interests of its residents. Direct Support Professionals work with each person supported toward reaching their goals and desired outcomes. Qualifications: High School Diploma or equivalent preferred Must submit a valid NYS drivers' license, and maintain a qualified driver status throughout employment. Must have the ability to communicate and understand written and oral directives/information Primary duties and responsibilities include but not limited to: Practice and promote the agency’s mission statement and guiding principles in every interaction. Provide ongoing support to the people that live in the Community Living Services program to ensure that a high quality of life is maintained. Provide support in the areas of, for example, self-care routines, health, safety, household chores, socialization, and overall well-being.

Posted 30+ days ago

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SchuylkillTrexlertown, Pennsylvania
Imagine a career at one of the nation's most advanced health networks. Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work. LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day. Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network. Summary The FSS is responsible for contributing to the recommendations, education and support for all family members during the pediatric and/or adult DS Clinic sessions they have participated in. The coordinator may need, and must be able to, communicate with different specialists when necessary and ensure adequate patient care during the evaluation process. When possible, the coordinator may be asked to answer questions between evaluations at the clinic. Job Duties Work collaboratively with the physician and therapist to provider medical, educational, social, and therapeutic information to families Direct staff and patients toward appropriate and available resources both internally and externally Implement all LVPG Down Syndrome Clinic policies and procedures Maintain confidentiality of all materials handled within the clinic as well as the proper release of information if needed following HIPPA Attend and participate in staff meetings and have the ability to work remotely Complete timely and accurate documentation (EPIC) of patient visit Minimum Qualifications High School Diploma/GED 3 years experience working or caring for an individual with intellectual or physical disability and knowledge of community resources available to families and individuals with an intellectual or physical disability. Familiar with the health care guidelines for children, adolescents and adults with Down Syndrome. Knowledge of community resources available to families and individuals with Down Syndrome. Commitment to educate oneself in all topics related to Down Syndrome. Preferred Qualifications Experience working or caring for individuals with Down Syndrome and knowledge of community resources available to families and individuals with an intellectual or physical disability. Innovative thinker with strong conceptual and problem-solving skills Meticulous attention to detail Strong organization, administrative and planning skills Ability to work independently and as part of a team Passionate about clinical excellence and having a positive impact on the lives of individuals with Down Syndrome Physical Demands Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR. Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require. Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities. https://youtu.be/GD67a9hIXUY Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes. Work Shift: Day Shift Address: 6900 Hamilton Blvd Primary Location: Health Center at Trexlertown Position Type: Onsite Union: Not Applicable Work Schedule: Day shift 4-8 hours per week Department: 1012-16105 LVPG-L Eastern PA Down Syndrome Center

Posted 2 weeks ago

Client Support Specialist, Business Insurance-logo
Marsh McLennanCharlotte, North Carolina
Company: Marsh McLennan Agency Description: Marsh McLennan Agency Client Support Specialist, Business Insurance Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Support Specialist at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As our Client Support Specialist on the Business Insurance team, you will be committed to prompt, courteous, knowledgeable service to clients and colleagues. Your responsibilities will include working with other members of the department to meet the service needs of customers and your attention to detail is essential in mastering tasks such as processing changes, rating, and accurate client data entry. Our future colleague. We’d love to meet you if your professional track record includes these skills: High school diploma required. Two (2) years Commercial Insurance experience, preferably in an agency Property & Casualty license (or ability to obtain within 90 days). Insurance designation – (i.e. INS, AAI, CISR) or ability to demonstrate equivalent knowledge. Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future These additional qualifications are a plus, but not required to apply: Associates or Bachelors degree preferred Working toward CIC, ARM, and/or AU designation. Experience working with EPIC, Sagitta, and ImageRight We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work. Some benefits included in this role are: Generous time off, including personal and volunteering Tuition reimbursement and professional development opportunities Hybrid work - 3 days in office Charitable contribution match programs Stock purchase opportunities To learn more about a career at MMA, check us out our website or flip through recruiting brochure . Follow us on social media to meet our colleagues and see what makes us tick: Instagram Facebook X LinkedIn Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #MMAMID #MMABI #LI-Hybrid

Posted 1 week ago

Meetings & Project Support Associate, Global Project Management-logo
Daiichi SankyoBasking Ridge, New Jersey
Join a Legacy of Innovation 125 Years and Counting! Daiichi Sankyo Group is dedicated to the creation and supply of innovative pharmaceutical therapies to improve standards of care and address diversified, unmet medical needs of people globally by leveraging our world-class science and technology. With more than 125 years of scientific expertise and a presence in more than 20 countries, Daiichi Sankyo and its 18,000 employees around the world draw upon a rich legacy of innovation and a robust pipeline of promising new medicines to help people. In addition to a strong portfolio of medicines for cardiovascular diseases, under the Group’s 2025 Vision to become a “Global Pharma Innovator with Competitive Advantage in Oncology,” Daiichi Sankyo is primarily focused on providing novel therapies in oncology, as well as other research areas centered around rare diseases and immune disorders. Responsibilities: Supports positions from Director through Vice President, as needed, and in so doing will provide direct assistance to the project teams, committees and the department/function. Attend GPT meetings and assist in creation of drafts of presentations, meeting agendas and action items. Utilizes independent judgment and makes decisions in responding to questions related to assigned matters, processes, and procedures as applicable. Has in-depth knowledge of company policies related to assigned areas. Identify and implement projects or process improvements with general supervision, for example, more efficient ways of working within GPM&L or on a project team, enhanced collaboration tools, etc. Schedule and implement on-site/off-site & virtual meetings, (e.g., Project Team, Alliance, Ad hoc, Steering committee, Ad board, workshops, Investigator & Governance meetings). This includes, but is not limited to, the following: scheduling of meetings and logistics, creating meeting agendas, work directly with cross-function teams & Corporate IT to ensure telepresence and logistics are arranged prior to the meeting and maintained to ensure smooth conduct of the meetings. Responsible for accurate and timely processing of all business requests for project team. Support Directors through Vice President, as requested, with a strong commitment to confidentiality and handling of sensitive documents and project information. Assist with GPM&L department-initiated meetings and/or trainings (as assigned). GDP training, GPM&L Project Review Meeting, GPM&L Staff Meeting, GPM&L Records Management Training, etc. Prepare agenda and assist in management of monthly meetings. Maintain Outlook GPM&L member lists. Coordinate and attend GPM&L team building activities. Directly support GPT & GPM across all indications for designated assets. Assist in updating Project & Portfolio Management Integrator (PPMI) and project timelines. Manage, administer & maintain SharePoint site including access to GPT and CSST meeting materials and master documents. Working with outside vendors such as key opinion leaders, assist with developing contracts and scheduling meetings with KOLs in conjunction with meeting & events group. Manage the Programs & Grants Committee (PGC) approval process; establish KOL contracts and keep records in accordance with DS policies and procedures. Conduct other projects as assigned within, or by, Global Project Management & Leadership group. Qualifications: Successful candidates will be able to meet the qualifications below with or without a reasonable accommodation. Education: High School Diploma Bachelor's Degree or a related area is preferred, or equivalent years of work-related experience considered in lieu of a degree required Experience: 7 or More Years 8+ years of prior experience as a project administrator or similar role in a pharmaceutical drug development environment required Travel: Ability to travel up to 5% Daiichi Sankyo, Inc. is an equal opportunity/affirmative action employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Salary Range: $36.46 - $54.68 Download Our Benefits Summary PDF

Posted 1 week ago

Client Support Representative - Contract (Remote)-logo
BroadridgeMinnesota, GA
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team. Broadridge is growing! We are actively seeking a remote, contract Client Services Representative to join our dynamic team. In this role, you will be responsible for maintaining efficient and effective communication with our subscribers, by conducting training calls on the digital tools we provide. In addition to customer education, the Client Support team members are responsible for the promotion of Broadridge services and products, such as: websites, domain names, sponsored ads, digital advertising, and social media support. Are you looking to join a dynamic and growing team with one of the leaders in the financial technology industry? Do you understand the value of providing stellar customer service? If so, and you thrive in a fast-paced work environment, we'd love to hear from you! This position is a temporary, contract role expected to go permanent. The work hours will be 10 AM - 7 PM (CT). This is a remote role where you will work off-site. Office visits or travel is limited and generally used for team learning and collaboration meetings. Responsibilities: Call Handling Inbound calls- High call volume (50-100 calls per day) Outbound calls- Product support and customer education Log call notes in Salesforce Create JIRA tickets Customer Relationship Management Maintain client relationships focused on customer satisfaction and retention Educate clients on product and program enhancements Maintain and track communication with clients Facilitate information flow to all relevant parties Flexibility in work schedule is a necessity Complete additional projects as assigned Customer Education Ongoing product support Editor/tool knowledge base and support Guide customers through Corporate Client Intranets, policies and procedures Troubleshooting/Case Management Researching previous and current account activity to resolve issues or answer questions Entering issues for Development to further investigate Close case and follow up with customer on resolution Qualifications: Strong customer service experience Bachelor's Degree or equivalent education is preferred Literacy in using application software such as Microsoft Office, including Outlook, Excel, and Word Strong communication, analytical, and organizational skills; thorough and attentive to details; able to prioritize and multitask, and recognize the importance of deadlines Adept at working in a team environment with various personality types to get the work done; ability to relate well, build consensus and show respect and consideration for others Digital Marketing experience is a plus Salary range $18.00- $19.00 per hour. Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education. #LI-KS1 #LI-Remote We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates everyone's unique perspective. US applicants: Click here to view the EEOC "Know Your Rights" poster. Disability Assistance We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to BRcareers@broadridge.com.

Posted 1 week ago

Route Sales Support Driver-logo
VestisEdgewood, NY
Vestis Uniforms and Workplace Supplies provides uniforms and related products to more than 400,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, Vestis works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity. Vestis operates from over 200 locations nationwide. Overview: The Route Sales Support (RSS) Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and a successful Route Sales Support Driver must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, Route Sales Support Drivers strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times. Responsibilities/Essential Functions: Safely operate a company step van in designated area to provide products and service to a variety of clients. Verify daily preventative maintenance of vehicle and maintain proper operator documentation Manage daily route independently to ensure accurate and timely delivery of product Loads/unloads product per company policies, procedures, and guidelines Review invoices daily for complete and accurate information and make corrections as needed Meet sales goals and promotes overall route growth to enhance profitability Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Assists the sales organization with the procurement of additional new business Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers Monitor customer feedback and handle customer issues in a prompt and courteous manner Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above. Knowledge/Skills/Abilities: Must be a minimum of 21 years of age, have a valid driver's license, and excellent driving record Customer service experience with a wide variety of consistent customer contact Strong math and basic computer skills Demonstrated experience selling services/products and generating new business preferred Excellent customer service and verbal communication skills required Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns. Working Environment/Safety Requirements/Physical Requirements: Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. Fast-paced environment sometimes requiring irregular and long hours. Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching. Education: High school degree or equivalent License Requirements/ Certifications: Valid Driver's License (Not CDL), with minimal points/violations in the last three years. Location - Long Island, NY Edgewood, NY 11717, USA Compensation: The hourly rate that Vestis reasonably expects to pay for this position is $22.50, depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors.

Posted 1 week ago

Snowflake logo

Enterprise Support Engineer

SnowflakeBellevue, Washington

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Job Description

Where Data Does More. Join the Snowflake team.

Come join the dynamic and innovative Snowflake Enterprise Technology (ET) team as a hands-on and startup-savvy Enterprise Support Engineer in our Bellevue office. We are thrilled to welcome an enthusiastic individual who is eager to provide top-notch ET services to our valued employees. Your expertise in managing centralized authentication, SaaS providers, VPN, corporate networking, and Mac/Windows endpoint systems will be invaluable to our organization.

As a key member of our team, you will closely collaborate with and provide support to various departments, including sales, finance, marketing, HR, engineering, and executives. We are looking for someone who thrives in a dynamic environment and is willing to jump in and get things done to make Snowflake successful.

This onsite role offers the opportunity to own and provide ET support to all employees in the Bellevue office and beyond. You will manage our Tech Bar Support from Monday to Friday, ensuring efficient ET operations. As a sincere and friendly team player, you will help build the future of data and contribute to Snowflake's success. Come join us!

DUTIES:

  • Develop business relationships and integrate activities with other ET departments to ensure successful implementation and support of project efforts

  • Work with local department managers to analyze and resolve problems associated with technical issues, and recommend solutions for changing needs

  • Provide Global support by managing tickets within our ET Service Management Ticketing System (ServiceNow) and understanding when to escalate priority issues

  • Ability to follow standard operating procedures and quickly redirect problems to appropriate resources when needed

  • Ability to develop, document, and implement standard operating procedures and customer service guidelines relating to remote ET support and pass them down to the Level 1 help desk

  • Actively participate as a Global ET member and participate in global projects

  • Demonstrated ability to manage and prioritize multiple problems and issues with minimal supervision, excellent organizational skills, a teamwork approach to work, but also act independently to solve problems with necessary

  • Excellent oral and written communication skills with strong interpersonal skills

  • Candidate must have the basic ability to manage projects and an understanding of project methodology

  • Strong troubleshooting and problem-solving skills, resiliency in the face of continual change, and ability to handle high demands

  • Working knowledge of video collaboration (Zoom) and provide local A/V support

  • Prepare the office for new product or service releases and stay at the forefront of emerging industry practices, ensuring compliance with IT security and general controls

  • Responsible for maintaining local inventory accuracy and coordinating equipment

  • Prepare new hire hardware for deployment

  • Responsible for running weekly new hire orientation

  • Troubleshoot client-side network connectivity issues

REQUIREMENTS:

  • Minimum of 5 + years experience supporting information technology infrastructure

  • Minimum of 2 years experience providing executive-level support

  • Strong experience with Mac OS systems at the user level

  • Experience with change control policies and procedures

  • Experience administering small-size corporate server rooms

  • Experience with the following applications: Zoom, Slack, Okta, Confluence, JIRA, ServiceNow

  • Office 365 Administration

  • Google Administration

  • Jamf Administration

  • Active Directory Administration

  • Must be able to work a flexible schedule, including overtime and after-hours work. Must be periodically on call for after-hours support

  • Must be able to lift 50lbs and ability to troubleshoot network issues in IDF

Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.

Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.

How do you want to make your impact?

For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com

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