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Sr IT Application Support Specialist-logo
Molson Coors Brewing CompanyMilwaukee, WI
Requisition ID: 35787 Cheers to creating an incredible tomorrow! At Molson Coors, we tackle big challenges and defy the status quo. With a proud legacy of excellence, an incredible portfolio of beer, seltzers, spirits, and non-alcohol brands, and a bold vision for our future... we're on the path to transforming the beverage industry. That requires remarkable individuals who are curious, tenacious, and never afraid to fail forward. We seek, value and respect everyone's unique perspectives and experiences knowing that we are stronger together. We collaborate as a team and celebrate each other's successes. Here's to crafting careers and creating new legacies. Crafted Highlights: In the role of the Sr IT Application Support Specialist working in Milwaukee, WI you will be part of the Information Technology team and report to the Sr. Mgr of Apps Support. You will be responsible for internal, and 3rd party delivered IT application support services within a business unit in a mixed cloud environment utilizing AWS, SAP RISE and Azure. This is an important role in our Platforms & Enterprise Technology organization and responsible for ensuring IT services delivered to our business are both efficient & effective. At Molson Coors, IT services are delivered through multiple managed service providers. These IT services support critical business operations and directly affect make-ship-sell beer processes, as such this role has significant responsibility in ensuring the services delivered from those outsourced providers operate without issue. What You'll Be Brewing: Most importantly, you will be responsible for oversight of third parties to ensure the effective running of IT applications in a business unit, including activities associated with the monitoring, analysis, and reporting of application service provider performance versus SLAs, ensuring consistent adherence to, and proper execution of, agreed policies and procedures by all parties. Responsible to address service delivery application outages, incidents and ensure proactive plans are in place to identify and fix root cause analysis findings, following agreed change control and release management processes. Coordinate with environment management in the patching and maintenance of the application portfolio under management. Responsible for educating and working closely with key regional IT and business stakeholders to understand their application support needs & activities as well as communication on critical application issues. Act as the key escalation point person for IT service delivery concerns from the business and IT management for a Business Unit. Accountable to ensure all business unit impacts are identified, discussed, and communicated to the appropriate leadership teams as part of the service delivery and reporting cycle. Shared responsibility for the process of management, monitoring and prioritizing business unit application enhancement requests, patches and upgrades. Works closely with project teams, application and service transition management to ensure that new services, applications, projects brought into the production environment are supportable and do not adversely impact the Business Unit's critical core processes and systems. Key Ingredients: You have a bachelor's degree in Information Technology OR equivalent experience. You have at least 6 years experience in IT, 2-4 years in application operations, development or delivery, 1-2 years in service delivery type roles. You have experience supporting complex systems in an AWS Cloud environment. You have AWS cloud certification (preferred). You bring extensive experience with managing outside service providers, plus application development and delivery technical skills. You communicate persuasively and effectively, both orally and in writing. You understand solution delivery processes with knowledge of the solution development lifecycle and typical problems associated with the implementation of information technology solutions (preferred). You have experience with SAP and/or Application Management in the cloud (strongly preferred). You love a challenge. You complete complex projects quickly and adeptly with your understanding of the business priorities. You build relationships and collaborate to get to the desired outcome. You take accountability for results - acting with integrity and honoring commitments. You have a thirst for learning - you are always looking for ways to learn and help one another grow. You exhibit our core values. Beverage Bonuses: Flexible work programs that support work-life balance, including a hybrid work model of 3 days in the office We care about our People and Planet and have challenged ourselves with stretch goals around our key priorities We care about our communities, and play our part to make a difference - from charitable donations to hitting the streets together to build parks, giving back to the community is part of our culture and who we are Engagement with a variety of Business Resource Groups, which can provide volunteer opportunities, leadership experience, and networking through the organization Ability to grow and develop your career centered around our First Choice Learning opportunities Participation in our Total Rewards program with a competitive base salary, incentive plans, parental leave, health, dental, vision, retirement plan options with incredible employer match, generous paid time off plans, an engaging Wellness Program, and an Employee Assistance Program (EAP) with amazing resources On site Pub, access to cool brand clothing and swag, top events and, of course... free beer and beverages! Work within a fast paced and innovative company, meeting passionate colleagues and partners with diverse backgrounds and experiences Molson Coors is an equal opportunity employer. We invite applications from candidates of all backgrounds, race, color, religion, sex, national origin, age, disability, veteran status or any other characteristic. If you have a disability and believe you need a reasonable accommodation during the application or recruitment processes, please e-mail jobs@molsoncoors.com. Pay and Benefits: At Molson Coors, we're committed to paying people fairly and equitably for the work they do. Job Posting Total Rewards Offerings: $94,600.00 - $124,200.00 (posting salary range) + 15% target short term incentive + $23,000 on average spent on benefits per employee, including but not limited to health, dental, vision, retirement with above market employer match, wellness incentives and EAP + paid time off (including holidays, vacation days and sick days). The posting range provided above for salary is what we, in good faith, believe we would pay for this role at the time of this posting. We ultimately pay based on a number of non-discriminatory factors that inform pay decisions including but not limited to the required work location, previous work experience, skill set and internal equity.

Posted 1 week ago

B
Blink Health Administration LLCChesterfield, MO
Company Overview: Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! Responsibilities: Receive inbound phone calls to resolve routine and new issues with patients, doctors and insurers Provide patient care to accurately support pharma programs and triage to appropriate teams when required Strive to meet and exceed structured performance targets. Document all call information and data discovery according to operating procedures Utilize Knowledge Base materials as a foundation for resolving inquiries Maintain confidentiality of patient and proprietary information Develop a working knowledge of company related security and privacy practices. Participate in continued education on product changes, new features and product launches Help improve the patient experience by sharing feedback with management to further develop the product, materials and processes Requirements: Bilingual Vietnamese required, with strong command of the English language High school diploma or GED required, Bachelor's degree strongly preferred Customer service or inbound call center experience required Healthcare, pharmacy or other relevant industry experience strongly preferred Strong verbal and written communication skills Sound technical skills, analytical ability, good judgment, and strong operational focus A passion for providing top-notch patient care Ability to work with peers in a team effort and cross-functionally Strong technical aptitude and ability to learn complex new software Location/Hours: Full time, 40 hrs/week (5x8), rotating Saturdays 1/month: 9am- 5pm Availability Monday-Friday across various shifts 8am- 9pm (including 8am-4pm, 9am-5pm, 10am-6pm, 11am-7pm, 12pm-8pm, and 1pm-9pm) Scheduling flexibility, as your schedule may change over time according to business needs Onsite: 400 South Woods Mill Rd, Suite 100, Chesterfield, MO 63017 Benefits Medical, dental, and vision insurance plans that fit your needs 401(k) retirement plan Paid time off, sick time & holidays Paid parental/baby bonding leave Daily meal stipend for onsite marketplace Pre-tax transit benefits and free onsite parking Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Posted 3 weeks ago

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Abacus Group LLCMiami, FL
Job Overview As an Client Support Technician, you will have the opportunity to be an IT superhero, saving the day for our Hedge Fund and Private Equity clients when technical issues arise. As the face of our organization for your primary clients, you will spend your time responding to client issues, collaborating internally and externally to resolve issues, and providing exceptional white glove service to our clients. This is a unique opportunity to establish our presence in the Miami marketplace and help build a new office from the ground up. Responsibilities (including, but not limited to the following): Provide client support and technical issue resolution via onsite visits to client's offices and via email and phone support note currently primarily email and phone support Configure client equipment to connect to network and/or domain resources, run necessary financial software and misc. applications Provide training to clients in the use of our Citrix services and VPN connectivity for remote access Maintain client hardware including PC and MAC workstations and laptops, printers/scanners, mobile devices and tablets Manage/troubleshoot hardware issues(video cards, USB & peripheral devices and drivers) Troubleshoot Activesync, BES and other mobile device technologies Publish/Manage Citrix applications Lite Server administration Create/Manage Active Directory accounts, groups & permissions Install, configure & manage print queues Manage domain services & policies Troubleshoot DNS, DHCP and TCP/IP issues Occasional lifting of computer hardware and related equipment (up to 25lbs) Car travel to various clients within a 20 mile radius Skills: Fundamental knowledge of client/server, Active Directory and Operating system technologies to identify and correct issues in client computer systems Strong technical skills in the following areas: Create/Manage Active Directory accounts, groups & permissions Duo Security or other two factor authentication Microsoft Exchange Administration 2007/2010/2013 Office 365 Citrix XenApp 5.0/6.5 VMware vSphere 5.0/5.5 Troubleshoot hardware (video cards, USB & peripheral devices and drivers, etc.) ActiveSync, BES and other mobile device technologies Publish/Manage Citrix applications Self-motivated, detail-oriented and organized Excellent communication (oral and written), collaboration, organizational, and presentation skills Ability to manage/troubleshoot hardware (video cards, USB & peripheral devices and drivers) Ability to troubleshoot Activesync, BES and other mobile device technologies Ability to work independently and efficiently to meet deadlines Ability to assess and prioritize work in a fast paced environment Ability to manage resources both laterally & vertically Qualifications: HS diploma required Bachelor's degree a plus Valid driver's license required Technical certifications and training a plus 5 years minimum experience in a relevant field GREAT ATTITUDE, team player always willing to pitch in and take on new tasks Proactive/flexible nature - if you see something that can be improved, suggest it The Benefits of Working for Abacus: Exposure to diverse array of technologies Part of a team of experienced technicians that aim to deliver exceptional service Competitive compensation Robust benefits package: medical, dental, vision, disability, life insurance, 401k, and PTO Opportunities to further technical education through online courses Positive, friendly, supportive environment

Posted 30+ days ago

Field Support Specialist - California Remote-logo
Goodman ManufacturingCamarillo, CA
This is a HVAC Specialist role, not IT. HVAC installation, repair, and/or service experience REQUIRED. Daikin Comfort Technologies Manufacturing, L.P. is seeking a skilled individual in California for our traveling Field Support Specialist remote position. As a Field Support Specialist, you will be responsible for traveling throughout the West Coast - primarily California, providing installations, installation and technical service assistance, equipment commissioning, controls commissioning, and occasional warranty support for Daikin HVAC product line (FIT/S-Series/Side Discharge/RA_QA). Responsible for conducting direct, on-site, technical training including installation, commissioning, service, and maintenance of Daikin HVAC product line. This is a HVAC Specialist role, not IT. HVAC installation experience REQUIRED. May include: Provide direct oversight of Daikin HVAC product line installations to ensure successful operation. Review Manual J and D reports to ensure Daikin HVAC product line installation success. May provide technical support via phone, XOi, and email to support Daikin's HVAC product line product line (external field). Resolve conflicts involving Daikin HVAC product line equipment; design, installation, or product resolution (external field). Provides on-site technical support, as required. Completes Field Service reports with pertinent data. Advises on the set up of control systems and the commissioning of products including refrigerant charging, addressing, operational data, and field settings. Provide information and conduct training sessions pertaining to proper installation techniques, equipment commissioning, controls commissioning and troubleshooting of Daikin's HVAC indoor units, outdoor units, controls and accessories for key Distributors, Daikin Comfort Pro's, Amana/Goodman Premium Dealers. Collect and analyze system operation data from Daikin systems via Daikin's proprietary tools and provide possible solutions to customers. Conducts Daikin HVAC product line training and tutorials, as required. Provides instructions to customers regarding operation and care of unit, equipment operation and controls setup and scheduling. Substantial travel within assigned region. May install, service, and/or support Daikin HVAC product installations. Knowledge & Skills: Ability to apply knowledge of refrigeration, air flow, and air conditioning theory and structural layout. Excellent communication skills and interpersonal skills to interact effectively with diverse client groups. Self-starter with the ability to work both independently and within a team. Ability to effectively communicate ideas and properly describe problems and solutions. Demonstrated technical skills to explain product functionality to customers. Well-developed planning, organization, analytical, and decision-making skills. Proficient computer skills, such as Excel and PowerPoint. Ability to produce clear, timely and concise documentation and have well-developed problem-solving skills. Experience: 10+ years installation and technical service experience within the HVAC industry required. Education/Certifications: Associates degree highly preferred. HVAC certification preferred. State Contractors License preferred and/or willingness to obtain. Universal Refrigerant Handling Certification required. Valid Driver's license required. Salary Range $92,430.00 - $116,050.00 Physical Requirements/Work Environment: Must be able to perform essential responsibilities with or without reasonable accommodations. Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Posted 30+ days ago

Assistant Cook/ Support Staff-logo
The Learning ExperienceBlue Springs, MO
Benefits: 401(k) matching Dental insurance Employee discounts Free uniforms Paid time off Training & development Vision insurance Are you passionate about working with preschool children? The Learning Experience seeks a dedicated and enthusiastic Preschool Cook to join our team as an ambassador of happiness. As a Preschool Cook with us, you'll play a key role in making a difference in the lives of children, their families, and communities by cooking daily nutritious meals. You will: Plan, prepare, and cook healthy and delicious meals for preschool children that meet proper nutritional requirements. Maintain and track food allergies for each child in our center, ensuring their safety, and communicate any identified allergies to teachers daily with every food delivery. Follow proper food safety, handling, and sanitation procedures to ensure food is stored properly. Collaborate with the Center Leadership team to purchase all necessary food and supplies and keep inventory records as local and state agencies require. Provide excellent customer service and a positive attitude towards parents and children, listen, and communicate effectively. Be flexible and adaptable to the daily business needs of a childcare center. If you have: A High School Diploma or equivalent. 1+ year of experience in food preparation and cooking. A food handling certificate or the ability to obtain one within 90 days of hire. The ability to lift a minimum of 25 lbs. We encourage you to apply now to become a Preschool Cook! Join our team at The Learning Experience and help make a difference!

Posted 4 days ago

Support Lead Part Time-logo
Five Below, Inc.Brockport, NY
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! RESPONSIBILITIES Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience. Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service. Assists with the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues. Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation. Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance. Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service. Partners with the entire store leadership team in merchandising procedures and World Recovery. Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. QUALIFICATIONS High School Graduate or equivalent College experience preferred Minimum 1 years of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure ESSENTIAL JOB FUNCTIONS Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required) Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $16.00 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted 2 weeks ago

O
Oshkosh Corp.Mcconnellsburg, PA
About JLG, an Oshkosh company JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry. We are a global company, and our products-including mobile elevating work platforms, telehandlers, utility vehicles and accessories-can be found all over the world. SUMMARY Responsible for general janitorial duties in the manufacturing areas, including but not limited to trash removal, rest-room and break room cleaning, driving floor sweeper and scrubber machines throughout the manufacturing facilities. ESSENTIAL DUTIES AND RESPONSIBILITIES Sweep and clean plant areas and shop offices Clean toilet areas and maintain toilet supplies Clean and maintain outside grounds and yard Empty trash cans and haul trash to disposal area or truck Clean windows, mirrors, walls, etc. Perform light maintenance of power sweeper Other duties as assigned by the supervisor BASIC QUALIFICATIONS Ability to read and write English TRAINING REQUIREMENTS On-the-job training Oshkosh is committed to working with and offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability for any part of the recruitment process, please contact our talent acquisition team at corporatetalentacquisition@oshkoshcorp.com. Oshkosh Corporation is a merit-based Equal Opportunity Employer. Job opportunities are open for application to all qualified individuals and selection decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristic. To the extent that information is provided or collected regarding categories as provided by law it will in no way affect the decision regarding an employment application. Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information. Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.

Posted 6 days ago

Application Support Administrator-logo
Clark InsuranceWahoo, NE
Company: Marsh McLennan Agency Description: Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as an Application Support Administrator at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As our Application Support Administrator on the User Support Team, you'll review incoming Help Desk tickets to provide technical support and troubleshooting for applications, resolving issues in a timely manner to minimize downtime and ensure optimal performance You'll assist in escalating unresolved issues and provide prompt feedback to the internal customers. As the Application Support Administrator, you will be managing user access and permissions, ensuring data security and compliance with company policies. Our future colleague. We'd love to meet you if your professional track record includes these skills: Strong knowledge of Agency Management System Administration, specifically Applied Epic or Vertafore applications such as Sagitta, BenefitPoint, ImageRight, Experience working in a Help Desk environment such as ServiceNow Excellent attention to detail with proven organizational and time management skills Ability to work within a team environment and prioritize tasks in a fast-paced environment Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams These additional qualifications are a plus, but not required to apply: Proficient with the Windows Operating Systems and MS Office products Some insurance agency experience preferred Knowledge of these applications is helpful but not required; Concur, DocuSign, Smartsheet, Applied CSR24, Applied TAM, Erlon We know there are excellent candidates who might not check all these boxes. Don't be shy. If you're close, we'd be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work. Some benefits included in this role are: Generous time off, including personal and volunteering Tuition reimbursement and professional development opportunities Remote Work Charitable contribution match programs Stock purchase opportunities To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw Follow us on social media to meet our colleagues and see what makes us tick: https://www.instagram.com/lifeatmma/ https://www.facebook.com/LifeatMMA https://twitter.com/marsh_mma https://www.linkedin.com/company/marsh-mclennan-agency/ Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #LI-Remote

Posted 1 week ago

Branch Support Specialist-logo
World FinanceGreenville, SC
The Branch Support Specialist is responsible for providing phone and email support to World's network of branches. This position will assist Branch Associates with system and procedural issues as needed. Essential Duties and Responsibilities: Assist Branch Associates verbally and in writing with the following: Drawer balancing issues Customer account questions Errors on loans Check, receipt, and disbursement errors Downtime loan or payment concerns Misapplied payments Operational procedure questions NSF check returns Pay by phone questions Other policy, procedure, and support questions not specifically listed above Work directly with other departments, such as Training and Accounting to complete special projects as needed Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required: Proficient in Microsoft Word, Excel, and Outlook Demonstrates good problem solving skills, Critical Thinking, Strategic Thinking, Innovation Demonstrates going above and beyond consistently and acts as a role model for the company's mission, vision and values Education and/or Experience: High school diploma or GED equivalent 1 year of previous work experience in an office environment Some completed business courses are preferred Physical Demands: Must be able to constantly remain in a stationary position The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer Occasionally may require light lifting up to 25 pounds Work Environment: Office environment Occasional travel may be required This job description reflects management's assignment of essential functions; and nothing in this herein restricts management's right to assign or reassign duties and responsibilities to this job at any time. It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.

Posted 1 week ago

Operating Room Support Specialist, VNS - Part Time (Cincinnati, OH)-logo
LivaNovaDayton, OH
Join us today and make a difference in people's lives! LivaNova is a global medical technology company built on nearly five decades of experience and a relentless commitment to improving the lives of patients around the world. Our advanced technologies and breakthrough treatments provide meaningful solutions for the benefit of patients, healthcare professionals, and healthcare systems. The company is listed on the NASDAQ stock exchange under the ticker symbol " LIVN ." LivaNova is headquartered in London (UK) with a presence in over 100 countries and a team of more than 3,000 employees worldwide. LivaNova Neuromodulation: As pioneers of the VNS (Vagus Nerve Stimulation) Therapy system, LivaNova continues to advance medical device solutions for patients affected by Drug-Resistant Epilepsy (DRE) and Difficult-to-Treat Depression (DTD). There are 3 million people in the U.S. alone and one on three people with epilepsy are drug resistant. People with severe seizures have, on average, a shorter life expectancy and an increased risk of cognitive impairment particularly if the seizures developed in early childhood. VNS Therapy for DRE is delivered through a device that sends mild pulses to the vagus nerve at regular intervals throughout the day in an effort to prevent seizures. Our Operating Room Support Specialists help to make a positive impact on the lives of our patients living with epilepsy. Whether you are an experienced Nurse, Operating Room Support Specialist, or someone looking to be trained to enter the medical field, this is your opportunity! Get the chance to work in the OR collaborating with neurosurgeons, epileptology's, and nurses supporting case coverage for our VNS Therapy System, which is FDA-approved for the treatment of refractory epilepsy. The best person for the job will be able to; Understand the implantation, operating room, and credentialing process Gain or know the local hospitals Be available to work with short notice 1-2 days, no more than 29 hours a week Reside within territory. Our Operating Room Support Specialist becomes a highly trained, subject matter expert responsible for surgical case coverage in the OR during implantation of the Vagus Nerve Stimulator (VNS) Therapy System. You will also be responsible for supporting Operating Room staff in product-related matters intraoperative, including VNS diagnostics, troubleshooting, and programming assistance, so communication is an essential part of this job. The underlying knowledge of the VNS Therapy System is not necessary right away as training on the Vagus Nerve Stimulator will be provided at our Houston corporate office, as well as procedural training as needed. Travel requirements will be limited with the potential for an overnight stay on occasion. The Operating Room Support Specialist position is a field-based position requiring the employee to visit hospital facilities regularly. It will require compliance with hospital credentialing and access requirements (including any necessary immunizations as are required for healthcare employment). Minimum Qualifications BS/BA degree or clinical technical/operating room environment experience Ability to project a positive image Must be computer literate with proficiency in MS Office software Exceptional written and verbal communication skills and nonverbal skills to communicate in the OR Maintain all required necessary immunizations for healthcare employment as described above. Pay Transparency: A reasonable estimate of the hourly rate for this position is $60 per hour. Pay ranges may vary by location. This is a Part-Time Opportunity, working no more than 29 hours a week. If you want to make a difference in others' lives and make additional income, apply today! Valuing different backgrounds: LivaNova values equality and diversity. We are committed to ensuring that our recruitment process is fair, transparent and free from unlawful discrimination. Our selection process is driven by the key demands/requirements for the role rather than bias or discrimination on the basis of a candidate's sex, gender identity, age, marital status, veteran status, non-job-related disability/handicap or medical condition, family status, sexual orientation, religion, color, ethnicity, race or any other legally protected classification. Notice to third party agencies: Please note that we do not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, we will not consider, or agree to, payment of any referral compensation or recruiter fee. In the event that a recruiter or agency submits a resume or candidate without a previously signed agreement, we explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Beware of Job Scams: Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons posing as LivaNova recruiters or employees. The scammers may attempt to solicit confidential, personal information, such as a social security number, or your financial information. LivaNova will never ask for fees prior/during/after the application process, nor will we ask for banking details or personal financial information in return for the assurance of employment. If you are concerned that an offer of employment might be a scam or that the recruiter is not legitimate, please verify by searching for "See Open Jobs" on https://www.livanova.com/en-us/careers , and check that all recruitment emails come from an @livanova.com email address.

Posted 30+ days ago

Route Sales Support Driver-logo
VestisStaunton, VA
Vestis Uniforms and Workplace Supplies provides uniforms and related products to more than 400,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, Vestis works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity. Vestis operates from over 200 locations nationwide. Overview: The Route Sales Support (RSS) Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and a successful Route Sales Support Driver must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, Route Sales Support Drivers strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times. Responsibilities/Essential Functions: Safely operate a company step van in designated area to provide products and service to a variety of clients. Verify daily preventative maintenance of vehicle and maintain proper operator documentation Manage daily route independently to ensure accurate and timely delivery of product Loads/unloads product per company policies, procedures, and guidelines Review invoices daily for complete and accurate information and make corrections as needed Meet sales goals and promotes overall route growth to enhance profitability Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Assists the sales organization with the procurement of additional new business Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers Monitor customer feedback and handle customer issues in a prompt and courteous manner Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above. Knowledge/Skills/Abilities: Must be a minimum of 21 years of age, have a valid driver's license, and excellent driving record Customer service experience with a wide variety of consistent customer contact Strong math and basic computer skills Demonstrated experience selling services/products and generating new business preferred Excellent customer service and verbal communication skills required Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns. Working Environment/Safety Requirements/Physical Requirements: Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. Fast-paced environment sometimes requiring irregular and long hours. Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching. Education: High school degree or equivalent License Requirements/ Certifications: Valid Driver's License (Not CDL), with minimal points/violations in the last three years. Location -Staunton, VA

Posted 30+ days ago

Teacher, English Language Development (Eld) Support-logo
Aspire Public SchoolsOakland, CA
We are accepting applications for 2025-2026 School Year in Aspire's Bay Area Schools! If you're considering applying, we highly encourage you to upload any relevant documents you possess. This proactive step will significantly expedite the credentialing process. Our credentialing department will be able to swiftly verify your status and provide any necessary assistance throughout your credentialing journey. Documents to upload; Non-Credentialed- transcripts, passing test scores, intern eligibility letters. Credentialing Program- transcripts, passing test scores, appeasement letter. Intern Credential- transcripts, passing test scores, intern program documentation. Preliminary Credential- copy of your credential and/or include your credential number. Clear Credential- copy of your credential and/or include your credential number. Keep a look out for email communication from an Aspire representative and thank you for considering Aspire! ABOUT ASPIRE Aspire Public Schools operates a network of high-performing, college preparatory charter schools serving TK-12 scholars in communities across California. Founded in 1998-in an effort to transform the inequitable racial, social, and gender outcomes that our communities persist through-Aspire is one of the largest and most forward-thinking open-enrollment public charter school systems in the nation. Our purpose is to prepare our scholars for success in college, career, and life. At Aspire, we set a foundation for our scholars to gain knowledge, skills, and power to access and make choices for their families and post-secondary lives. Every day, our community of students, families, teachers, and staff comes together to learn, work, and play in an environment grounded in our values of Bienestar (Well-Being), Culture of Belonging, Community Partnership, Agency & Self-Determination, and Joy. JOB SUMMARY Behind every successful student is a team of passionate and dedicated educators. As an instructor at Aspire, you will deliver high-quality instruction within a small school environment where every student is known and valued as an individual. In addition, you will empower students to take control of their learning and contribute to the continuous improvement of our nationally recognized model. Your professional learning community will provide a supportive and collaborative environment to fuel your growth and development. The English Language Development Support Teacher provides ELD instruction to students at varied levels of English proficiency, ensuring meaningful access to grade-level academic content. The ELD teacher supports the need for intensive English Language support for all of our multilingual learners. The ELD teacher reports to the Principal and will facilitate push-in and pull-out lessons using research-based ELD standards-aligned curriculum. ESSENTIAL FUNCTIONS Provide ELD instruction to students at varied levels of English proficiency Assist in providing meaningful access to grade-level academic content Collaborate with teachers to develop and implement ELD strategies and materials Assess student progress and adjust instruction accordingly Maintain accurate records and reports of student progress Develop and implement lesson plans and classroom activities aligned with California State Standards and Aspire Instructional Guidelines Assess students regularly and refine and differentiate classroom instruction based on assessment data and student needs Communicate regularly with students and families and involve families as partners in their child's education Identify unique student needs and collaborate with team members to effectively address those needs and improve instructional practices throughout the school Actively participate in professional development activities, and work closely with lead teachers, principal, and instructional coaches Additional: Demonstrate knowledge of and support, the Aspire Public Schools mission, vision, and value statements including antiracism, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior. Comfortable with the utilization of technology in a remote environment. Perform other related duties as required and assigned. QUALIFICATIONS Minimum Educational and Credentials: Bachelor's degree required, Master's degree preferred Valid California Teaching Credential with full English Learner authorization ELA1, CLAD Certificate, or BCLAD Certificate, required Reading Specialist Authorization Preferred Experience required: 1+ years working with students as a teacher, teacher intern, or teaching assistant preferred Knowledge of subject matter, including State Standards and subject-specific frameworks Knowledge of child cognitive development and various learning styles Ability to analyze qualitative and quantitative student data Ability and willingness to reflect and improve instructional practices Physical requirements: Moving self in different positions to accomplish tasks in various environments, including tight and confined spaces. Remaining in a stationary position, often standing or sitting for prolonged periods. Moving about to accomplish tasks or moving from one worksite to another. Assessing the accuracy, neatness, and thoroughness of the work assigned. Communicating with others to exchange information. Repeating motions that may include the wrists, hands and/or fingers. Work authorization requirements: Clear the Department of Justice background screening. Authorized to work in the United States. Provide health (TB) clearance (renewed every four years). WORK ENVIRONMENT The work environment characteristics are representative of those in a normal office, classroom/school setting which one might encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Work indoors in a standard office environment, computer lab, and/or classroom environment. Work is performed in indoor and outdoor environments. Exposure to dust, oils, and cleaning chemicals. Some exposure to childhood and other diseases in a school environment. May be required to work outside of typical work days and office hours to meet operational deadlines. Compensation: Aspire Public Schools is dedicated to our teammate's well-being! In addition to a competitive base salary that is benchmarked against local districts and charter schools, we offer employees exceptional benefits, including paid time off, 100% core health benefits coverage on select plans, life insurance/long-term disability, participation in a CA state retirement plan, tuition reimbursement plan, and adoption assistance program. Our salary schedule based on years of experience for this position type is $70,013- $125,368. Aspire Public Schools is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria. Aspire promotes affirmative action for minorities, women, disabled persons, and veterans. #LinkedInEducators

Posted 30+ days ago

VP Digital Support Journey Design-logo
LPL Financial ServicesFort Mill, SC
We are looking for a Vice President (VP) of Digital Support Journey Design who is a thought leader, problem solver, and structured operator to help drive large-scale transformation and strategic operational initiatives within our Services organization. This role reports to the EVP of Services Digital Enablement. Responsibilities: Driving rapid, iterative improvements to digital support journeys. Identify opportunities to launch highly visible strategic transformational initiatives. Diagnose operational pain points, break down complex challenges, and implement a path forward with our key business partners and stakeholders across Product, Technology and Delivery. Establish execution frameworks that bring consistency, discipline, and accountability to identifying digital journey pain points. Build and drive processes on how to best use resources; including people, technology and capital to optimize outcomes. Develop compelling presentations to articulate and advocate for transformational opportunities. Manage projects against strategic pillars, establishing and monitoring key performance indicators (KPIs) to measure the success and impact. Lead and contribute to various cross-functional initiatives spanning transformation of our Personalization strategy to End to End Journey orchestration capabilities. Bring data and the right analyses to problem solve for the bigger picture, developing strategies and actionable plans that align to the organization's goals. Leverage data driven insights and business intelligence to help senior leadership and business owners make important decisions. What are we looking for? We want strong collaborators who can deliver a world-class client experience. We are looking for people who thrive in a fast-paced environment, are client-focused, team oriented, and are able to execute in a way that encourages creativity and continuous improvement. Requirements: 8+ years of experience in financial services, business or digital transformation, driving internal strategy; management 5+ years of experience in wealth management, financial services MBA or relevant advanced degree is a plus. Core Competencies Experience in process improvement, lean six sigma, failure analysis, and user experience research. Problem solver, who can take broad visions or ambiguous direction and apply structure. Analytically inclined and can leverage statistical tools to capture critical business insights. Excellent communication skills and ways of working in a high-growth or fast paced environments. Strong track record of supporting transformation programs, particularly in customer service, contact centers, or financial services Self-starter with a bias for action-someone who proactively identifies problems and implements solutions. Experience influencing senior leadership. Preferences: Experience in customer service operations, compliance, regulatory or risk. Track record of executing digital transformation initiatives focused on self-service, AI, or automation. Change management expertise, including rolling out new processes and technologies to frontline teams. Deep expertise in process improvement, automation, and operating model transformation. Pay Range: $148,200-$247,000/year Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play - such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer! Company Overview: LPL Financial Holdings Inc. (Nasdaq: LPLA) was founded on the principle that the firm should work for advisors and institutions, and not the other way around. Today, LPL is a leader in the markets we serve, serving more than 23,000 financial advisors, including advisors at approximately 1,000 institutions and at approximately 580 registered investment advisor ("RIA") firms nationwide. We are steadfast in our commitment to the advisor-mediated model and the belief that Americans deserve access to personalized guidance from a financial professional. At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients. Join LPL Financial: Where Your Potential Meets Opportunity At LPL Financial, we believe that everyone deserves objective financial guidance. As the nation's leading independent broker-dealer, we offer an integrated platform of cutting-edge technology, brokerage, and investment advisor services. Why LPL? Innovative Environment: We foster creativity and growth, providing a supportive and responsive leadership team. Learn more about our leadership team here! Limitless Career Potential: Your career at LPL has no limits, only amazing potential. Learn more about our careers here! Unified Mission: We are one team on one mission-taking care of our advisors so they can take care of their clients. Learn more about our mission and values here! Impactful Work: Our size is just right for you to make a real impact. Learn more here! Commitment to Equality: We support workplace equality and embrace diverse perspectives and backgrounds. Learn more here! Community Focus: We care for our communities and encourage our employees to do the same. Learn more here! Benefits and Total Rewards: Our Total Rewards package goes beyond just compensation and insurance. It includes a mix of traditional and unique benefits, perks, and resources designed to enhance your life both at work and at home. Learn more here! Join the LPL team and help us make a difference by turning life's aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE. Information on Interviews: LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant's bank or credit card. Should you have any questions regarding the application process, please contact LPL's Human Resources Solutions Center at (855) 575-6947. EAC1.22.25

Posted 30+ days ago

VCF Support Account Manager (Vcf Sam)-logo
Broadcom CorporationAustin, TX
Please Note: If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) If you already have a Candidate Account, please Sign-In before you apply. Job Description: The VMware Cloud Foundation (VCF) division enables organizations worldwide to run their business critical and modern applications in a secure, resilient, and cost-efficient manner. With our flagship product VMware vSphere, and our industry-leading technologies including vSAN, NSX, and Aria, Broadcom customers receive the scale and agility of a public cloud with the security and performance of a private cloud. Modern infrastructures, accelerated application innovation, and predictable TCO savings and investment returns are just a few benefits of having a private cloud infrastructure powered by VMware Cloud Foundation. Together, our bold group of technology professionals with diverse backgrounds, spanning engineering, products, marketing, partners, professional services, and global support services, focuses on what can be best for the largest enterprises, governments, financial services, healthcare, manufacturing, and educational institutions of the world. The Elevator Pitch: Why will you enjoy this new opportunity? As a part of the Global VCF Support organization, a VCF Support Account Manager (VCF SAM) is responsible for optimizing and personalizing our customer's reactive and proactive support experience by advocating their requirements and priorities that drive sift resolution, and maximum uptime and removing technical blockers. The role provides a unique opportunity to interact daily with top-tier, strategic customer organizations from varied industries and allows you to have a significant impact on the customers' experience and success. You will build strong relationships with the customer(s) and various internal teams, with frequent collaboration across technical, sales, and operational teams to drive adoption and consumption of VCF and ensure that VMware by Broadcom is delivering overall best-in-class Support services. Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing? Within the first 2 months, you will complete onboarding, build familiarity with the tools we use daily in Support, and start to build relationships with key internal and external stakeholders. You will update and maintain an accurate record of your customers' most important activities. You will begin to lead customer-first interactions like kickoff calls and support weekly/quarterly reviews with minimal oversight. You will also start working with customers to understand their VCF objectives and priorities and prepare to obtain a VCP certification before the end of 6 months. Within the first 4 months, you will have a good understanding of your customer's product usage, business use cases, and technical architecture, and build trust among internal teams and customers. You will also have consistent control of low to medium-level escalations and complete the quarterly trainings. Within the first 6-9 months, you will be comfortable being the customer's technical liaison inside the support organization. You will have your VCP Certification in the first 6 months and have the ability to: proactively ensure that Support Requests (SRs) are driven to resolution without any gaps, independently run advanced-level escalations, work with peers for opportunities to enhance process/workflow internally, maintain customer retention rate of 90% or above, identify SR trends and create action plan(s) as required, and increase customer confidence in our platform and Support delivery. The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis? You own and are responsible for driving our premier customers' support experience. The type of work will include but not be limited to the following: Coordinate and lead recurring weekly/biweekly/monthly meetings with your customers to review their SR portfolio, identifying status, dependencies, and prioritization. Actively monitor and manage SR activity and trends using custom reports for additional insights. Update internal records regularly with the latest customer actions, priorities, and sentiment for leadership perusal. Oversee and direct Support Requests to the proper resources. Understand customer environment architecture and business use cases and ensure that information is available to internal teams when necessary to assist with quick problem resolution. Act as the single point of contact for the management and escalation of all Support-related activities by partnering with Account Teams and TAM (where applicable). Drive escalations to resolution within Support and Product Engineering groups by acting as the customer liaison and effectively communicating the technical issues and business impacts internally and externally. Coordinate all remote and onsite support engagements and lead get-well plans for customers to identify negative trends and act accordingly with internal teams to improve the Support experience. Provide advice and guidance to ensure successful ongoing usage and adoption of VCF and its components. Maintain current functional and technical knowledge of at least one product and provide best practice recommendations and answers to informal customer questions. Identify affected customer environments, communicate, and assist with the resolution of any VMware Security Advisories. Work with the Proactive Services team to identify potential issues in customer environments and communicate them to customers along with the impact and steps for resolution. Document and deliver formal and informal root cause analyses as needed for critical customer situations. Participate in Executive Business reviews and provide details that identify issue trends, corrective actions, and training opportunities based on customer SR data. What is the leadership like for this role? What is the structure and culture of the team like? The hiring manager for this role is a part of several Senior leaders in the VCF Support organization with multiple years of experience in customer-facing roles. The team is proud of the unique model within Support that emphasizes collaboration, transparency, and career growth. Additionally, we believe that open and respectful communication between peers and managers establishes a great culture that attracts diversity and promotes inclusion. In this role, expect to be challenged occasionally to bring your best, and your efforts will be widely acknowledged and rewarded. Requirements: Bachelor's degree. Relevant years of experience in lieu of a degree may be considered, plus 5+ years of related experience OR Master's plus 3 years. Notes: This is a full-time in-office position at the posted locations. Must have legal authorization to work in the US. R023498 Additional Job Description: Compensation and Benefits The annual base salary range for this position is $73,100 - $117,000. This position is also eligible for a discretionary annual bonus in accordance with relevant plan documents, and equity in accordance with equity plan documents and equity award agreements. Broadcom offers a competitive and comprehensive benefits package: Medical, dental and vision plans, 401(K) participation including company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company paid holidays, paid sick leave and vacation time. The company follows all applicable laws for Paid Family Leave and other leaves of absence. Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law. If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.

Posted 1 week ago

Senior Application Support Administrator-logo
Marsh & McLennan Companies, Inc.Worcester, MA
Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as an Senior Application Support Administrator at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As a Senior Application Support Administrator at Marsh McLennan, you will be a key player in delivering remote, service desk support to our enterprise users, ensuring the stability, performance, and security of our critical applications. Your expertise will be vital in providing timely, effective assistance to resolve technical issues faced by MMA employees, whether related to software, hardware, or access. You will troubleshoot and resolve incidents efficiently, manage user requests, and ensure minimal disruption to business operations. Collaborating closely with cross-functional teams-including development, infrastructure, security, and business units-you will support the organization's digital ecosystem by delivering exceptional remote support, fostering positive user experiences, and driving continuous improvement. Your proactive approach, technical expertise, and customer-focused mindset will be essential in optimizing application performance and enhancing overall user satisfaction across the organization. Our future colleague. We'd love to meet you if your professional track record includes these skills: Provide expert-level support for enterprise applications, including troubleshooting, issue resolution, and performance monitoring to ensure reliable access and operation for remote users. Utilize service desk tools such as ServiceNow, ManageEngine, and Zendesk to log, track, and manage support tickets, ensuring timely resolution and effective communication with end-users and stakeholders. Coordinate with vendors and support teams to identify and resolve application defects, apply patches, and implement updates or enhancements to improve functionality and user experience. Manage application configurations, updates, and deployments in accordance with best practices, organizational policies, and industry compliance standards specific to retail insurance operations. Develop and maintain detailed documentation for application processes, procedures, troubleshooting steps, and user guides to support operational consistency and knowledge sharing. Monitor application performance and availability, proactively identifying potential issues and implementing solutions to minimize downtime and ensure high service levels. Serve as a primary point of contact for escalated support requests, ensuring timely resolution, clear communication, and effective stakeholder engagement across remote teams. Conduct training sessions and provide ongoing support to end-users, helping them maximize the value of retail insurance applications and tools. Participate in system upgrades, migrations, and integrations, ensuring smooth transitions with minimal impact on business operations and compliance with industry standards. Mentor and support junior team members, providing guidance, knowledge sharing, and assistance to foster their professional development and ensure team effectiveness. Stay informed about industry trends, new retail insurance applications, and emerging technologies to recommend process improvements and support continuous innovation. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. 7+ years of experience in application support management, preferably within the insurance or financial services industry. Familiarity with ITIL processes and best practices for service management. Excellent analytical and problem-solving skills, with the ability to troubleshoot complex issues effectively. Strong communication and interpersonal skills, capable of collaborating across technical and non-technical teams. Experience supporting cloud-based applications and services (e.g., AWS, Azure, SaaS platforms) is a plus. Relevant certifications such as ITIL, Microsoft Certified, CompTIA A+, or similar are highly desirable. 7+ years of experience with service desk tools like ServiceNow, ManageEngine, and Zendesk preferred. 7+ years of experience with insurance Agency Management Systems (AMS) such as Applied Systems' Epic or Vertafore's Sagitta preferred. We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work. Some benefits included in this role are: Generous time off, including personal and volunteering Tuition reimbursement and professional development opportunities Remote Work Charitable contribution match programs Stock purchase opportunities To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw Follow us on social media to meet our colleagues and see what makes us tick: https://www.instagram.com/lifeatmma/ https://www.facebook.com/LifeatMMA https://twitter.com/marsh_mma https://www.linkedin.com/company/marsh-mclennan-agency/ Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #LI-Remote

Posted 1 week ago

Peer Liaison- Family Support-logo
Shepherd CenterAtlanta, GA
About Shepherd Center With five decades of experience, Shepherd Center provides world-class clinical care, research, and family support for people experiencing the most complex conditions, including spinal cord and brain injuries, multi-trauma, traumatic amputations, stroke, multiple sclerosis, and pain. An elite center ranked by U.S. News as one of the nation's top hospitals for rehabilitation, Shepherd Center is also recognized as both Spinal Cord Injury and Traumatic Brain Injury Model Systems. Shepherd is the only rehabilitation facility in the nation with an intensive care unit on-site, allowing us to care for the most complex patients and begin the rehabilitation process sooner. Shepherd Center treats thousands of patients annually with unmatched expertise and unwavering compassion to help them begin again. Shepherd Center's culture is one of hope, humor, and hard work. You will enjoy career growth, strong relationships with co-workers, strong support from leadership, and fun activities that have kept over 12% of staff members working at Shepherd for more than 20 years. About the Role: Peer Liaison- Family Support This position requires lived experience as a family member or primary caregiver of someone with a spinal cord injury, brain injury, or similar life-altering medical condition. Applications that do not meet this essential requirement will not be considered. The Peer Liaison- Family Support provides support, guidance, and connection to families navigating catastrophic injury or illness by drawing from firsthand personal experience. Through one-on-one interactions and group engagements, the Peer Liaison offers emotional relatability, hope, and practical insight during a family's rehabilitation journey. The Peer Liaison works alongside an interdisciplinary care team, modeling successful adjustment, community reintegration, and active engagement in recovery. This is a non-clinical role rooted in peer-based support and empathy. With five decades of experience, Shepherd Center provides world-class clinical care, research, and family support for people experiencing the most complex conditions - including spinal cord and brain injuries, multi-trauma, traumatic amputations, stroke, multiple sclerosis, and pain. Ranked by U.S. News as one of the top rehabilitation hospitals in the U.S., Shepherd Center is recognized as both a Spinal Cord Injury and Traumatic Brain Injury Model System. Shepherd is the only rehabilitation facility in the nation with an intensive care unit on-site, allowing care to begin earlier for the most complex patients. We treat thousands of patients annually with unmatched expertise and unwavering compassion to help them begin again. Shepherd Center's culture is one of hope, humor, and hard work. You'll find career growth, genuine support from leadership, and an environment that keeps more than 12% of staff members with us for over 20 years. Responsibilities Provides direct peer support to families and caregivers based on shared lived experience. Participates in patient education, therapy demonstrations, and interdisciplinary planning. Helps identify potential peer volunteers from the patient/family population. Documents family interactions and progress in accordance with Shepherd standards. Supports onboarding of new peer volunteers. Encourages families' participation in classes, therapy, and community integration efforts. Collaborates on social media and public-facing education efforts. Participates in community outings and presentations as needed. Practices excellent confidentiality, professionalism, and compassionate communication. Promotes the value of therapy strategies through relatable peer interaction. Required Qualifications Minimum 1 year of lived experience as a family member or primary caregiver of a person with spinal cord injury, brain injury, or other catastrophic medical condition. Excellent emotional intelligence, communication, and listening skills. Self-motivated, reliable, organized, and able to manage sensitive conversations. Understanding of the value of peer support in healthcare settings. Physical ability to travel across hospital campus and attend outings. Preferred Qualifications High school diploma or equivalent. Experience with Microsoft Office and/or electronic records systems. Prior experience in peer support, caregiving, advocacy, or education. Working Conditions Indoor hospital setting with occasional community travel. Regular in-person interactions with patients, families, and care teams. May involve boarding hospital transport vehicles and light physical activity. REQUIRED MINIMUM EDUCATION None. REQUIRED MINIMUM CERTIFICATION No professional certifications required. REQUIRED MINIMUM EXPERIENCE A minimum of at least 1 year of life experience with their disability. REQUIRED MINIMUM SKILLS Excellent judgment, communication skills and empathy. Self-motivated, dependable, able to meet deadlines, excellent time management skills. Ability to appropriately handle sensitive and confidential information and communications. Knowledge of medical terminology, applicable to role. PREFERRED QUALIFICATIONS Intermediate to Advanced knowledge of Microsoft Office Suite software products. High school diploma or equivalent preferred. PHYSICAL DEMANDS Moving about the hospital from floor to floor, in and out of patient rooms, gyms, activity areas. Will be required to board and ride on Shepherd transportation vehicles for the purposes of community outings. May be asked to perform personal ADLs. WORKING CONDITIONS Role will be mostly indoors on campus. Some potential for exposure to blood and body fluids. Some local travel for presentations. May be exposed to outdoor elements, including heat and cold. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be an exhaustive list of all job duties performed by the personnel so classified.

Posted 1 week ago

Service Desk Support Representative-logo
Parker's Convenience StoresSavannah, GA
The Service Desk Support Representative, with guidance, assists the Support Desk Supervisor in ensuring all Facilities, IT, Third Party Vendors, and customer service requests are triaged, dispatched, and acted upon within the service level agreement standards. The ideal team member can handle multiple service requests simultaneously and prioritize to provide the fastest resolution to the end customer. Problem-solving skills as well as customer service skills are required to ensure a quick response time. ESSENTIAL DUTIES AND RESPONSIBILITIES Responsibilities: Answer incoming incidents, via phone calls, Service-Now, and e-mail. Under general supervision, troubleshoot, diagnose, and resolve basic to moderately complex technical, maintenance, and operational problems Effectively organize and present information to subject matter experts when necessary. Utilize the tools and systems provided to complete assigned responsibilities Attain a general knowledge of all aspects of the Parker's Organization to provide support and troubleshooting to any of our stores, office personnel, and customers. Understanding of troubleshooting approaches, tools, and techniques, and ability to anticipate, recognize, and resolve (maintenance, technical, or operational) problems Knowledge, Skills, and Abilities: Excellent written and oral communication skills Very strong general troubleshooting and customer service skills Proven ability to work independently as well as part of a diverse team Have a general understanding of the convenience store industry Demonstrated technical skills needed to adapt to rapidly changing technology Ability to quickly analyze and troubleshoot problems on minimal data Be able to work in a diverse and fast-paced environment Be able to multitask efficiently EDUCATION AND REQUIREMENTS Required: 1-3 years experience in a Customer Service environment High School Diploma/GED, Technical Certification or equivalent experience Flexibility to work after hours and/or on-call rotations as needed Technically competent and a strong ability to multi-task Preferred: 1-3 years experience in Convenience/Retail Operations TRAVEL Occasional travel required, primarily local. Some overnight travel required. ( PHYSICAL REQUIREMENTS Prolonged periods sitting at a desk and working on a computer Parker's Companies is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Parker's does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.

Posted 4 weeks ago

Human Resources Support Analyst (Human Resource Analyst 1)-logo
State of OregonSalem, OR
Initial Posting Date: 08/12/2025 Application Deadline: 08/26/2025 Agency: Department of Justice Salary Range: $4,749 - $7,004 Position Type: Employee Position Title: Human Resources Support Analyst (Human Resource Analyst 1) Job Description: "I'm on it!" Those words sum up the 'can do' attitude of our team working in the Human Resources Section (HR) of the Administrative Services Division, whose core mission is to provide central support services for the Oregon Department of Justice. We are seeking a reliable self-starter to serve as our Human Resources Support Analyst (Human Resources Analyst 1). This role is a supporter of all things HR and will provide technical assistance others on the team with tasks such as processing and tracking of business processes, support tracking and running reports, and many other technical HR functions. This position will also provide direct support to our classification functions. The Human Resources Section and the Administrative Services Division are on an exciting journey to strengthen our team and the services we provide to the agency. We are streamlining and enhancing our processes using lean practices with the goal of increasing efficiency, consistency, and collaboration across our departments. This is a chance to be a part of a forward-thinking team that values innovation and teamwork. Together, we are building a stronger foundation that supports both our mission and the well-being of Oregon DOJ employees. The Mission of the Oregon Department of Justice is to serve state government and to support safe and healthy communities throughout Oregon by providing essential justice services. As a member of the Human Resources Section, you'll close each day with a sense of purpose inherent to public service. You will find that we embrace an inclusive and supportive work environment and respect the diverse perspectives, knowledge, and experiences of our colleagues and those seeking to join the organization. We strive to build an inclusive, mission-driven, and performance-oriented workplace where all individuals are welcomed and appreciated, leading to increasingly higher levels of fulfillment and success. Apply today! State Management Service personnel are responsible for understanding the Department of Justice's affirmative action goals and objectives and to develop and implement plans to meet them. In addition, all managers of the Department must recognize the value of individual and cultural differences, create work environments where individuals' differences are valued, and consistently treat staff, colleagues, customers, stakeholders, and partners with dignity and respect. We are also recruiting for a Medical Leave Coordinator, check out REQ-185445 if you are interested in being considered for a second position. JOB DUTIES (IN PART) HR Business Partner Support Note taking in investigations. Processing out of state remote work requests as needed. Responsible for pulling assigned reports regularly for tracking and maintenance. Research support to HR Business Partners. Classification/Compensation Serve as backup to the DOJ Classification/Compensation Analyst for classification reviews and recommendations. Work directly with DAS Class/Comp staff. Assist with classification studies as assigned. Assist managers in writing position descriptions, review existing position descriptions upon request, prepare analyses and determine appropriate classification level. Serve as backup to the DOJ Classification/Compensation Analyst for pay equity assessment coordination. Workday Entry Approve and process job changes, hires, compensation changes in accordance with state policy and collective bargaining agreements for assigned divisions. Review and audit position-related information to ensure accurate job classifications and FLSA status. Processing hardship transfers in Workday. Tracking salary differentials in Workday and maintaining as appropriate. Updating FTE changes in Workday Others duties as assigned. REQUIRED EXPERIENCE A bachelor's degree in Human Resource Management, Organizational Behavior or Development, Business or Public Administration, the Applied Behavioral Sciences, Industrial Relations or a job-related course of study determined by the appointing authority; OR Valid Certification as a Professional in Human Resource awarded by the Human Resource Certification Institute, and one-year Human Resource experience; OR Three years Human Resource paraprofessional or technical-level experience. If you have a valid certification as a SHRM Certified Professional awarded by a nationally recognized organization, substitutes for one year of human resource professional-level experience. If you have a valid certification as a PSHRA-CP from the Public Sector HR Association substitutes for one year of professional human resources experience. If you have a certificate in the State Certified Human Resources Professional (SCHRP) program, we will give you 6-months credit towards the three (3) years HR experience if you come to us with a certificate in the State Certified Human Resources Professional (SCHRP) program. DESIRED SKILLS, EXPERIENCES, AND ATTRIBUTES Experience in a private- or public-sector human resource environment OR with a similar professional and service-minded employer. Compassionate and empathetic. Experience processing transactions in an HRIS system or database; experience with Workday is a plus! Familiar with collective bargaining agreements. Intermediate to advanced experience with Microsoft Suite, particularly Word and Excel. Demonstrated ability to effectively prioritize and manage work in order to meet competing deadlines. Committed to maintaining strict confidentiality of employee information and management actions. Must value and be committed to workforce diversity, equity, and inclusion efforts. References must describe a history of performing duties in a manner that promotes customer service and harmonious working relationships and a practice of treating all persons with courtesy and respect. Attention to detail. WHAT'S IN IT FOR YOU Full-time employment in Salem, Oregon Work where individual contribution matters and is recognized, where creativity and accomplishment are rewarded. Vacation, sick leave, 11 paid holidays a year, and special days off. Medical, vision, and dental. Pension and retirement programs. Part of our management services team, with endless peer support. Opportunity to expand your technical and professional skills and network. Opportunity to impact change by supporting the pursuit of creating a state where all people and communities can work, live, and thrive. For more information about our benefits, you can learn here. Studies have shown that women and people of color are less likely to apply for jobs unless they meet every one of the qualifications listed. Please know, we are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. Experience in state government isn't necessary, whereas aptitude and an eagerness to learn and help others is essential. We encourage everyone who meets the basic requirements of the position to apply. APPLICATION PROCESS Candidates from diverse backgrounds are encouraged to apply. The Department of Justice is an equal opportunity employer, does not discriminate based on race, color, national origin, ethnicity, veteran, gender, sexual orientation, religion, age or disability, and is committed to workplace diversity. Click "Apply" and complete the online application and all supplemental questions. Attach your resume. Attach your cover letter. ALL APPLICANTS: You will only have one opportunity to upload your resume and cover letter. Drag and drop your documents into Workday when prompted to upload your resume. If you are concerned that your documents didn't attach to your application, if you need an accommodation under the Americans with Disabilities Act (ADA), have questions, or need assistance with the application process, please contact doj.recruitment@doj.oregon.gov. Any materials emailed will be associated on your behalf if received before the posting deadline. CURRENT STATE EMPLOYEES: Login to Workday using your state-issued login and apply via the Jobs Hub Worklet located on your home page. Using a private account disrupts the hiring process for all internal candidates. Prior to clicking "Apply", update your employee profile to reflect your Education, Skills, and Job History (including your current job). For additional information regarding working for the Department of Justice and application assistance, click HERE. Oregon Department of Justice 1162 Court St NE Salem, OR 97301 DOJ.recruitment@doj.oregon.gov Phone: (503) 947-4328 Fax: (503) 373-0367

Posted 6 days ago

C
Club Monaco Corp.Los Angeles, CA
Club Monaco is an international men's and women's lifestyle brand with a distinctly urban casual point of view, best defined as a play of opposites: mixing vintage with new, hard with soft and eclecticism with minimalism. Each season, Club Monaco offers customers must have fashion and key pieces that together are the foundation of a modern wardrobe. Position Overview The objective of the stylist is to meet or exceed the sales and profitability goals of the store by maximizing personal sales consistently. Provide optimum level of customer service by fulfilling customer's requirements and needs and consistently apply non-negotiable sales standards. The stylist also assists in all areas of store operations as requested. Essential Duties & Responsibilities Maximize personal sales at all opportunities Provide a friendly and welcoming environment Demonstrate how new product can mix with existing stock and previous purchases Communicate product and customer feedback to managers Apply Point of Sale knowledge to process needed transactions Handle multiple customers at fitting rooms by following all policies and procedures Demonstrate effective phone etiquette through customer service Follow through with customer experience by utilizing thank you cards, business cards, and maintaining client book Ensure ease of customer experience through visual presentation and overall store maintenance Assist in the execution of the brand integrity and visual standards set by the company Attend and participate in store flips Clean, vacuum, fold, size, steam, replenish as assigned Actively participate in all merchandising activities including, but not limited to: daily stock maintenance and order, stock receiving and processing, product transfers, folding and floor changes Maintain a professional appearance consistent with established dress code and image guidelines Actively support securing company assets through effective Asset Protection in compliance with company policies and procedures Experience, Skills, and Knowledge Excellent interpersonal skills supporting both a team environment and customer service Excellent English communication- verbal and written Excellent time management/project skills Strong attention to detail Ability to recognize and react to changing work demands Goal oriented: ability to stay focused on creating winning results Salary: $18 - $20

Posted 30+ days ago

I.T. Support Specialist-logo
Family Health Centers of San Diego, Inc.San Diego, CA
Impact Lives, Impact Community Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care options. Founded by a Latina grandmother/community advocate over 50 years ago in Barrio Logan, FHCSD has grown into one of the largest community health systems in the country. With over 90 sites, over 227,000 patients, and over 1.1 million healthcare visits last year, we provide a wide variety of health care and outreach services to a very diverse patient population. We are proud of our mission, our lasting community impact, and the cultural and individual diversity of our staff. General Job Description The Information Technology Support Specialist I provides technical assistance for all computer systems, terminals, printers, network hardware, operating systems; system software; enterprise systems, other devices and systems connected to the agency's enterprise network. The specialist will, 1) Effectively evaluate and trouble-shoot hardware and software problems and usage problems for staff and to effect repair of those problems; 2) provide training on hardware and software components and the use of computer systems for staff; 3) Install, configure and test new hardware and software; 4) Be the primary customer interface for the Department's help desk system and will provide accurate logging, status reporting, and solution reporting for problems reported to the help desk. LEVEL 1: Applies basic skills while developing some specialized skills in procedures, operations, techniques, tools, materials, and/or equipment appropriate to area of specialization; performs routine and/or repetitive tasks; limited decision making required; generally works under close supervision; has no or limited experience; work is performed from within specific limits of established procedures and/or defined instructions. Education/Certifications/Licenses/Registrations Ability and means to travel as needed in a timely manner within San Diego County. DRIVER REQUIREMENTS: Requires an active Class C California driver's license, proof of liability insurance at $100,000, on vehicle used. No more than 2 points in past 12 months; No suspensions in last 2 years for moving violations; No DUI, reckless or felony Driving within 5 years. No license revocation in 7 years. COMPTIA Certification preferred; equivalent, relevant experience can substitute for the certification. Experience in Information Technology systems including Microsoft Operating Systems, Microsoft Office and other Microsoft Solution installation, configuration, operation and repair preferred. High school diploma or GED equivalent. ITIL Certification preferred. MCP Certification preferred. Or equivalent combination of education and experience that provides the skills, knowledge and ability to perform the essential job duties, and which meets any required state or federal certification requirements. Experience/Specialized skills (including Language) Ability to communicate computer concepts to users of all computer literacy levels, in order to perform training, on a one-on-one basis. Basic knowledge of data networking principles, architecture, and applications. Basic knowledge of the installation and configuration of network printing resources. Basic organizational skills, attention to detail, time-management skills, and strong motivation to meet deadlines and achieve goals. Bilingual English/Spanish preferred. Familiarity with the operation of Microsoft Solutions based business applications. Intermediate interpersonal and customer service skills. Intermediate written and verbal communication skills, including ability to communicate effectively with employees who speak English as a second language. Knowledge of, and the ability to effectively apply, the concepts of local and wide-area network components and architecture and personal computer systems to the needs of FHCSD and its staff. Must be self-sufficient and able to work under minimal direct supervision. Specific understanding of and experience with Microsoft Solutions is highly desirable. Job Roles Evaluates and trouble-shoots personal computer hardware and software, peripheral device, mobile devices and network component problems. Interprets system console messages and other error messages and conditions and initiates corrective action when required. Installs, sets up, configures, tests, and operates personal computers, mobile devices, terminals, peripheral devices, and network hardware and software components. Is the primary interface for the Department's help desk and customer support system, providing prompt response to user problems, recording of all trouble calls, maintaining status of problems within the help desk system, and recording solutions to problems and the closing of trouble calls. Maintains records required to accurately track all computer equipment and software inventory. Performs other duties as assigned. Responsible for the operation and maintenance of the Department's help desk and customer support application system. Train users in PC and network applications as required. In the spirit of pay transparency, we are excited to share the base range for this position, exclusive of fringe benefits. $21.00 - $21.00 If you are hired at Family Health Centers of San Diego, your final base salary compensation will be determined based on factors such as geographic location, jurisdictional requirements, skills, education, and/or experience. In addition to these factors - we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is what we reasonably expect to pay for the role. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. We also offer a generous compensation and benefits package (more information on our benefits offerings is available here: FHCSD Wellness - Employee Hub (gobenefits.net)

Posted 30+ days ago

Molson Coors Brewing Company logo

Sr IT Application Support Specialist

Molson Coors Brewing CompanyMilwaukee, WI

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Job Description

Requisition ID: 35787

Cheers to creating an incredible tomorrow!

At Molson Coors, we tackle big challenges and defy the status quo. With a proud legacy of excellence, an incredible portfolio of beer, seltzers, spirits, and non-alcohol brands, and a bold vision for our future... we're on the path to transforming the beverage industry. That requires remarkable individuals who are curious, tenacious, and never afraid to fail forward.

We seek, value and respect everyone's unique perspectives and experiences knowing that we are stronger together. We collaborate as a team and celebrate each other's successes.

Here's to crafting careers and creating new legacies.

Crafted Highlights:

In the role of the Sr IT Application Support Specialist working in Milwaukee, WI you will be part of the Information Technology team and report to the Sr. Mgr of Apps Support. You will be responsible for internal, and 3rd party delivered IT application support services within a business unit in a mixed cloud environment utilizing AWS, SAP RISE and Azure. This is an important role in our Platforms & Enterprise Technology organization and responsible for ensuring IT services delivered to our business are both efficient & effective. At Molson Coors, IT services are delivered through multiple managed service providers. These IT services support critical business operations and directly affect make-ship-sell beer processes, as such this role has significant responsibility in ensuring the services delivered from those outsourced providers operate without issue.

What You'll Be Brewing:

  • Most importantly, you will be responsible for oversight of third parties to ensure the effective running of IT applications in a business unit, including activities associated with the monitoring, analysis, and reporting of application service provider performance versus SLAs, ensuring consistent adherence to, and proper execution of, agreed policies and procedures by all parties.
  • Responsible to address service delivery application outages, incidents and ensure proactive plans are in place to identify and fix root cause analysis findings, following agreed change control and release management processes.
  • Coordinate with environment management in the patching and maintenance of the application portfolio under management.
  • Responsible for educating and working closely with key regional IT and business stakeholders to understand their application support needs & activities as well as communication on critical application issues.
  • Act as the key escalation point person for IT service delivery concerns from the business and IT management for a Business Unit.
  • Accountable to ensure all business unit impacts are identified, discussed, and communicated to the appropriate leadership teams as part of the service delivery and reporting cycle.
  • Shared responsibility for the process of management, monitoring and prioritizing business unit application enhancement requests, patches and upgrades.
  • Works closely with project teams, application and service transition management to ensure that new services, applications, projects brought into the production environment are supportable and do not adversely impact the Business Unit's critical core processes and systems.

Key Ingredients:

  • You have a bachelor's degree in Information Technology OR equivalent experience.
  • You have at least 6 years experience in IT, 2-4 years in application operations, development or delivery, 1-2 years in service delivery type roles.
  • You have experience supporting complex systems in an AWS Cloud environment.
  • You have AWS cloud certification (preferred).
  • You bring extensive experience with managing outside service providers, plus application development and delivery technical skills.
  • You communicate persuasively and effectively, both orally and in writing.
  • You understand solution delivery processes with knowledge of the solution development lifecycle and typical problems associated with the implementation of information technology solutions (preferred).
  • You have experience with SAP and/or Application Management in the cloud (strongly preferred).
  • You love a challenge. You complete complex projects quickly and adeptly with your understanding of the business priorities.
  • You build relationships and collaborate to get to the desired outcome.
  • You take accountability for results - acting with integrity and honoring commitments.
  • You have a thirst for learning - you are always looking for ways to learn and help one another grow.
  • You exhibit our core values.

Beverage Bonuses:

  • Flexible work programs that support work-life balance, including a hybrid work model of 3 days in the office
  • We care about our People and Planet and have challenged ourselves with stretch goals around our key priorities
  • We care about our communities, and play our part to make a difference - from charitable donations to hitting the streets together to build parks, giving back to the community is part of our culture and who we are
  • Engagement with a variety of Business Resource Groups, which can provide volunteer opportunities, leadership experience, and networking through the organization
  • Ability to grow and develop your career centered around our First Choice Learning opportunities
  • Participation in our Total Rewards program with a competitive base salary, incentive plans, parental leave, health, dental, vision, retirement plan options with incredible employer match, generous paid time off plans, an engaging Wellness Program, and an Employee Assistance Program (EAP) with amazing resources
  • On site Pub, access to cool brand clothing and swag, top events and, of course... free beer and beverages!
  • Work within a fast paced and innovative company, meeting passionate colleagues and partners with diverse backgrounds and experiences

Molson Coors is an equal opportunity employer. We invite applications from candidates of all backgrounds, race, color, religion, sex, national origin, age, disability, veteran status or any other characteristic. If you have a disability and believe you need a reasonable accommodation during the application or recruitment processes, please e-mail jobs@molsoncoors.com.

Pay and Benefits:

At Molson Coors, we're committed to paying people fairly and equitably for the work they do.

Job Posting Total Rewards Offerings: $94,600.00 - $124,200.00 (posting salary range) + 15% target short term incentive + $23,000 on average spent on benefits per employee, including but not limited to health, dental, vision, retirement with above market employer match, wellness incentives and EAP + paid time off (including holidays, vacation days and sick days).

The posting range provided above for salary is what we, in good faith, believe we would pay for this role at the time of this posting. We ultimately pay based on a number of non-discriminatory factors that inform pay decisions including but not limited to the required work location, previous work experience, skill set and internal equity.

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