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Sr. Business Support Specialist-Crm-logo
Sr. Business Support Specialist-Crm
Rimkus Consulting GroupHouston, TX
Join Rimkus and unlock your potential with endless opportunities for growth, learning, and making a difference! Rimkus (www.rimkus.com) is a worldwide leader in Engineering and Technical Consulting. Rimkus experts specialize in building envelope, engineering, forensic consulting, dispute resolution, construction management services, and solutions built for the environment. NOW IS THE TIME to join this growing and stable company! We offer our full-time employees a competitive salary, bonus opportunities and a full benefits package that includes medical, dental, vision, life, disability, employer-matching 401(k), and opportunities for advancement! OVERVIEW: The Sr. Business Support Specialist for our CRM will partner with the business users and the CRM administration team to improve the quality of our business data used in Dynamics365 through ongoing data cleansing activity and governance. You will establish best practices and an operating cadence to maintain and optimize CRM data integrity. You should have strong CRM skills (Dynamics365, SFDC etc), advanced Microsoft Excel skills and strong data analysis, governance, and modeling capabilities. In addition, you will partner with management to identify and drive opportunities for CRM efficiency and adoption. ESSENTIAL JOB FUNCTIONS: Need a team player who can come in with the experience required and hit the ground running to ensure we establish a new baseline for data quality in our CRM instance and help us develop an ongoing data quality process and business adoption. Commitment and attention to detail is a must. Demonstrated ability to logically problem solve. Clean current invalid and inconsistent data through various means, such as de-duping, data merge, data validation and data standardization etc. This will include extensive in-application manual clean up. Work with users to ensure proper use of the CRM including new user training and retraining activities such as routine office hours. Create and maintain training documentation. Communication and rollout new enhancements and associated training. Create reports to analyze data and provide recommendations. Collaborate with the business around data quality and determine the data that needs updating or corrections. Prepare routine CRM reporting for executive management. REQUIRED EXPERIENCE, EDUCATION and CERTIFICATIONS: Minimum 5+ years in a similar role with industry leading CRM platforms such as Dynamics 365 or Salesforce.com required. Managing CRM Adoption and success within a business environment, this is not and IT role. Bachelors' degree an analytical field such as Business/Management Information Systems, Data Science preferred. REQUIRED SKILLS and ABILITIES: Demonstrated ability to be solution-oriented, solve problems, and think out of the box Proven self-starter, highly motivated and entrepreneurial Strong problem solving skills Demonstrated ability to collate multiple data streams for the purpose of managing data hygiene, holistic updates and problem solving. Thrives in a fast-paced, ambiguous work environment. Outstanding verbal and written communication skills Cross functional, collaborative mindset in all that you do. Inquisitive and personally committed to continuous learning and open to alternative perspectives. Extensive knowledge of Excel PHYSICAL DEMANDS, OVERTIME, and TRAVEL: Physical Demands- Standard (TAC will add) Overtime- Standard (TAC will add) Travel Requirements - % Overnight travel? NO % In office? Remote % In field? N/A The Salary Range for this position is $66,600 - $100,000 and is dependent on education, experience, location and certifications/licensure. At Rimkus, we value a diverse and inclusive workplace where all employees feel valued and respected. We are committed to creating a work environment that supports and celebrates the unique perspectives and experiences of all employees. If you share our commitment to diversity and inclusivity and are excited about joining a welcoming and supportive team, we encourage you to apply for our open positions. Rimkus is an EEO/Affirmative Action Employee and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, or protected veteran status. THIS JOB DESCRIPTION IS SUBJECT TO CHANGE AND DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT OR A GUARANTEE OF CONTINUED EMPLOYMENT. #LI-JM1 #LI-HYBRID

Posted 5 days ago

Support Center (Service Desk) Manager-logo
Support Center (Service Desk) Manager
Contact Government ServicesWichita, KS
Support Center (Service Desk) Manager Employment Type:Full Time, Mid-level /p> Department: Information Technology CGS is seeking a Support Center (Service Desk) Manager to join our team supporting a wide-ranging technical support initiative for a large Federal agency. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Qualifications: Experience in one of the following disciplines: Information Systems, Information Technology, Engineering, Management/Business Management, or Computer Science. Service desk Institute (HDI) certified as a HDI Support Center Manager with a requirement that individual become HDI Support Center Director certified within 12 months of Task Order Award. Demonstrated experience re‐engineering or setting up service desks according to industry best practices. Demonstrated experience obtaining Government management buy‐in for improving the service desk by demonstrating greater Return on Investment. Demonstrated experience developing and maintaining formal processes and procedures for consistency and increased productivity. Demonstrated experience implementing methodologies to improve first call resolution, managing customer perceptions, and building strong internal relationships. Demonstrated experience recommending and implementing appropriate technology and other resources to maximize service desk effectiveness. Demonstrated experience building and retaining a qualified service desk team through innovative hiring and training and development techniques. Demonstrated experience implementing innovative staffing and scheduling models for KPI guaranteed coverage at the lowest possible costs. Demonstrated experience developing a customer care philosophy that ensures customer satisfaction. Demonstrated experience analyzing service desk performance through various statistical and reporting methods. Demonstrated experience enhancing the image of the service desk as a front-end support group that advances the IT vision and strategy. Demonstrated experience managing an incident management system in a performance based environment complying with ITIL V3/V4 standards. Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. Health, Dental, and Vision Life Insurance 401k Flexible Spending Account (Health, Dependent Care, and Commuter) Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com $57,400 - $73,800 a year

Posted 30+ days ago

Technical Support Manager - Hybrid-logo
Technical Support Manager - Hybrid
Motorola SolutionsSchaumburg, IL
Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department Overview Centralized Managed and Support Operations (CMSO) is a group that delivers software solutions to the public safety sector. Our group is committed to providing the technology, knowledge, and tools that will allow our customers to focus on their mission critical goals and responsibilities. We provide support for ground breaking products and solutions that enable public safety entities to respond more quickly and safely to emergent situations. CMSO is a fast-paced environment that seeks motivated and professional individuals willing to work towards our goals as an organization. Job Description The CommandCentral Support team provides support for Motorola Solutions software and services deployed to the Public Safety market. This Customer Support Manager position will lead the Law Enforcement Administrative Products that oversee Reporting, Records & Evidence Management solutions. This team is responsible for providing in-depth investigation and handling of customer cases. The Technical Support Manager will: Oversee and mentor a team of Cloud Solution Subject Matter Experts, providing guidance and support to ensure efficient and effective resolution of customer issues Collaborate closely with additional ecosystem teams to optimize processes, aiming to resolve the maximum number of customer issues on first contact Partner with Systems Engineering and Product Management to prioritize fixes and new releases, ensuring timely and effective solutions Manage recruitment and retention efforts to maintain adequate staffing levels in alignment with Organizational Directives Ensure Operational readiness for new feature/product rollouts, minimizing disruptions and maximizing customer satisfaction Cultivate and maintain strong relationships with key customer contacts, ensuring a high level of customer service and satisfaction Coordinate with Deployment Leadership and Project Management to enhance new customer experiences during cutovers and transitions to support Act as an escalation point for complex or difficult customer issues, providing timely and effective resolutions Conduct weekly internal meetings to review and address operational challenges, and to identify and implement process improvements Lead customer meetings as needed to coordinate issue resolution and escalation efforts Uphold Motorola Solutions' professional standards, ensuring that all employees represent the company in a positive and professional manner Monitor and manage backlog cases, providing coaching and support to ensure prompt resolution or escalation Utilize metrics and service targets to track individual and team performance, identifying areas for improvement and recognizing achievements Promote and facilitate team participation in knowledge article creation and utilization, fostering a culture of knowledge sharing and continuous improvement Provide guidance and support to the on-call rotation after-hours for system outages, assisting in root cause analysis, communication, and documentation of resolutions Establish performance goals in alignment with the organization's strategic objectives, motivating and empowering team members to achieve their full potential Stay abreast of emerging technologies, industry trends, and new products, maintaining a high level of technical proficiency and expertise Travel occasionally to VIP customer sites to represent the Support Organization Provide CommandCentral support for multiple products This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers Target Base Salary Range For This role is $86,500 USD - $173,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. #LI-DB1 Basic Requirements Bachelors degree or higher and/or High School diploma with 3+ years Public Safety Software, or Managerial experience Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

Posted 1 week ago

Technical Support Manager-logo
Technical Support Manager
Sigma ComputingNew York City, NY
About the role: We are looking for a technically skilled, self-motivated, customer-focused manager to lead a team of high energy Support Engineers. In this role you will be responsible for hiring, developing and mentoring team members as well as delivering against key performance metrics. You'll lead process improvements for customer and partner growth, retention, and excellence, while fostering individual contributions and driving cross-functional projects that spark innovation and collaboration. You need to be comfortable working in a fast paced environment and continuously challenge the team to step outside their comfort zone. What you will be doing: Become a product expert. We are a data driven group and expect you to become fully proficient in Sigma. Lead a team of exceptional product experts providing the Sigma user base with an excellent customer experience. Hire, develop and train a strong team of Support Engineers on an ongoing basis. Collaborate with cross-functional groups - Engineering, Design, Product, Customer Success, Sales and Marketing ensuring delivery of a great customer experience. Manage and develop a strategy toward key metrics: CSAT, Initial Response (IR), SLA, Time to Resolution (TTR). Continuously refine processes to optimize efficiency, elevating customer support operations. Uncover golden insights within Support data, translating them into actionable strategies for continuous improvement. Develop a reputation for excellence, high credibility and integrity with peers across the org. Qualifications we are looking for: 5+ years of industry experience supporting data platforms in an enterprise environment and 2+ years in a people management role. Computer Science fundamentals. Strong domain expertise in databases and business intelligence. Comfortable with CDW environment/concepts. Proficient in SQL and data modeling concepts. A proven track record of building trust with customers and bringing issues to resolution quickly. Are curious, love to learn and to dig into new technologies and can pick them up quickly. Excellent verbal and written communication skills. Highly Desirable Skills & Experiences Managed a team supporting a SaaS product. Experience working with Snowflake, Redshift, BigQuery. Knowledge of GCP, AWS. Startup experience. Additional Job details The base salary range for this position is $130k - $160k annually. Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work at Sigma Computing. This role is eligible for stock options, as well as a comprehensive benefits package. About us: Sigma is the only cloud analytics and business intelligence tool empowering business teams to break free from the confines of the dashboard, explore data for themselves, and make better, faster decisions. The award-winning software was built to capitalize on the performance power of cloud data warehouses to combine data sources and analyze billions of rows of data instantly via an intuitive, spreadsheet-like interface - no coding required. Since launching with its unique interface, Sigma Computing has added features such as collaboration tools and embedded analytics capabilities. The most recent product launch included a set of AI tools such as forecasting capabilities, an AI copilot and a notebook interface for users who prefer a code-first environment. Sigma announced its $200M in Series D financing in May 2024, to continue transforming BI through its innovations in AI infrastructure, data application development, enterprise-wide collaboration, and business user adoption. Spark Capital and Avenir Growth Capital co-led the Series D funding round, with additional participation from a group of past investors including Snowflake Ventures and Sutter Hill Ventures.The Series D funding, raised at a valuation 60% higher than the company's Series C round three years ago, promises to further accelerate Sigma's growth. Come join us! Benefits For Our Full-Time Employees: Equity Generous health benefits Flexible time off policy. Take the time off you need! Paid bonding time for all new parents Traditional and Roth 401k Commuter and FSA benefits Lunch Program Dog friendly office Sigma Computing is an equal opportunity employer. We are committed to building a smart and strong team regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We look forward to learning how your experience can enable all of us to grow. Note: We have an in-office work environment in all our offices in SF, NYC, and London.

Posted 2 weeks ago

Support Associate-logo
Support Associate
West Virginia University Health SystemMorgantown, WV
Welcome! We're excited you're considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you'll find other important information about this position. This role is a position providing support to the patient care team as well as directly attending to certain, specified needs of the patient. This position performs the transportation of patients to and from testing areas and other areas as needed. This position also transports various items throughout the facility. MINIMUM QUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE: Obtain certification in HeartSaver First Aid within 30 days of hire date. West Virginia state criminal background check required, and Federal, if applicable, for DHHR BMS regulated area. PREFERRED QUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE: High school diploma or Equivalent is preferred. CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned. Escorts patients or items safely to the appropriate departments in Ruby Memorial Hospital, Skilled Nursing Facility, Physician Office Center, Cancer Center and Health Sciences Center. Courteously greets patients, identifies self, and then assists in preparing the patient for transport from the department. Monitors the integrity of patient's monitoring and invasive devices at all times during transport, and intervenes in emergency situations to ensure patient safety. Responsible for transporting patients with oxygen, including handling and storage of oxygen. Observes and reports to the RN all patient concerns or changes in condition while in transport. Promptly communicates return of patient to the RN. Disinfects wheelchairs and stretchers, after each use. Upon discharge, identifies and safely assists with the transport of patient and patient's possessions to discharge vehicles. Transports patients and items to and from all areas of the WVUH Campus in a safe and timely manner. Must be able to use the patient transport dispatching system according to the guidelines set up by the Department Manager. Maintains proper oxygen tank levels on each unit daily Positions wheelchairs and stretchers back to place of origin. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The National Institute for Occupational Safety and Health recommends minimizing the need for employees to manually lift patients, and limit safe patient handling to 35 pounds. All transfers, lifts and re-positioning will be completed utilizing the lift equipment and/or other patient handling aids as indicated by the patient's profile and appropriate algorithms. Heavy/Hard work: Work requires strength and/or stamina for lifting, moving, stooping, reaching, standing, and walking for long periods of time. Handling of materials and equipment weighing up to 50 pounds. Pushing/pulling carts weighing up to 200 pounds. WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SKILLS AND ABILITIES: Unlicensed assistive personnel (UAP) may have limited access to medications including during transport of non-controlled substances at the request of a licensed care provider. Additional Job Description: Hours: 10:00am - 6:30pm Scheduled Weekly Hours: 40 Shift: Day (United States of America) Exempt/Non-Exempt: United States of America (Non-Exempt) Company: WVUH West Virginia University Hospitals Cost Center: 613 WVUH Central Transport Address: 1 Medical Center Drive Morgantown West Virginia Equal Opportunity Employer West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

Posted 6 days ago

Level 2 Or 3 Network And Systems Support Manager-logo
Level 2 Or 3 Network And Systems Support Manager
JLLCincinnati, OH
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves - JLL is leading the commercial real estate industry in technology application and technology driven value creation for our clients. We are seeking a Digital Operations Technology Engineer to join our team. This critical role supports digital operations be overseeing the security, stability, and reliability of network and network connected systems supporting the real estate portfolio of a multinational client. Your day to day: Develop and maintain documentation of information technology systems and applications and coordinate incorporation of documentation within applications. Assist in defining business requirements; assist in documenting business needs and identifying appropriate solutions to business problems. Conduct quality assurance reviews and/or new and existing software product evaluations. Collaboratively define and document functional and technical requirements and specifications, business processes, workflows, and reporting outputs Participate in business-led change management processes Lead communication and alignment with business stakeholders on IT compliance and governance activities Troubleshoot connectivity issues at the network level for managed services: WAN, LAN, WLAN, remote access, routers, firewalls, and switches. Implement new Site-to-Site VPN & Client to Site VPN. Vet technology solutions provided by JLL or JLL's third party partners to ensure conformance with the client's governance requirements (security, privacy, data retention…) and do not expose JLL, or the customer, to unacceptable risk. Assess technical solutions for risks and prescribe best practices that arise from legal, privacy, contractual, and compliance obligations Sound like you? To apply you need: Bachelor's degree in Computer Science, Information Technology, or related field; Master's degree preferred Minimum 5 years of experience in cloud infrastructure management, preferably with AWS, Azure, or Google Cloud Strong proficiency in at least one programming language (e.g., Python, Java, Go) and experience with infrastructure as code tools like Terraform Demonstrated expertise in implementing and managing CI/CD pipelines, containerization technologies (Docker, Kubernetes), and monitoring solutions Excellent problem-solving skills with the ability to troubleshoot complex technical issues in a fast-paced environment Location: On-site -Cincinnati, OH Job Tags: If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Accepting applications on an ongoing basis until candidate identified.

Posted 1 week ago

Support Lead Part Time-logo
Support Lead Part Time
Five Below, Inc.Mayfield Heights, OH
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! RESPONSIBILITIES Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience. Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service. Assists with the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues. Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation. Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance. Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service. Partners with the entire store leadership team in merchandising procedures and World Recovery. Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. QUALIFICATIONS High School Graduate or equivalent College experience preferred Minimum 1 years of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure ESSENTIAL JOB FUNCTIONS Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required) Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $11.50 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted 2 weeks ago

Hospitality Service Support-logo
Hospitality Service Support
Hooters Of America, LLCColumbia, MO
The mission of Hooters is to "Make People Happy" and the Hospitality Service Support position strives to provide an exceptional experience for our guests including a sincere positive greeting, quick and efficient service and a clean and friendly atmosphere. You will have the opportunity to be cross trained in three areas of responsibility. Performing the Host role; ultimately responsible for greeting the customer immediately when they enter Hooters. This position must possess a personal and energetic personality to welcome and seat guests ensuring their needs are accommodated. The Host recognizes and knows how to assist parties with children, large parties, businessmen/women and all other types of people that enter Hooters doors. The Host controls the flow of the restaurant through seating and to alleviate Hooters Girls from getting multiple tables at one time to ensure each guest gets an excellent service experience. The Host must be aware of new menu items and specials and be able to answer all questions about the menu. The Host may also act as the person responsible for selling Merchandise. Performing the To-Go role; taking orders via phone, delivery service apps/tablets, online orders, and walk-in guests. This role time, and order accuracy. Additional duties of this position will include suggestive selling, ensuring order accuracy, orders packaged accurately, and receiving payment. The To-Go position must be aware of new menu items and specials and be able to answer all questions about the menu. Performing the Staff role; maintaining cleanliness and sanitation of various areas of the restaurant to include the parking lot, Front of House, and restrooms. This role plays a significant part of the guests' perception of the atmosphere. Attention to detail of restaurant needs in all aspects of staff support responsibilities. Keeps all wait stations fully stocked and maintained. If applicable, Staff may assist in stocking and cleanliness of the Hooters bar area and performing Food Runner task. The ability to prioritize multiple tasks to ensure operations run efficiently is important. All employees will be required to embrace the Company's core values: Show You Care, Elevate the Spirit, Respect Everyone, Values Feedback, and Exceeds Expectations. Responsibilities Guest Happiness Food & Beverage Quality Assurance Order Accuracy Speed of Service Accurate Food Presentation Friendly & Attentive Customer Service Financial Management Responsible Cash Handling Brand Operating Standards Welcoming, Personal, & Courteous Ensures Proper Sanitation and Food Handling Prepared, in Uniform & Punctual for Shift Cleanliness Other Menu Knowledge Rotation Seating Aware of Events & Specials Sense of Urgency Store Events Spokesperson Ensures Proper Sanitation and Cleanliness of Sell Windows and Wait Stations Facility Maintenance and Cleanliness Ensures Products are Available for FOH Employees Must be 17/18 years of age or older Customer Service Skills Basic Mathematical Computations Skills Ability to Promote Brand Integrity Ability to Maintain Professionalism at All Times Ability to Communicate Clearly Ability to Work Well with Others Ability to Multi-Task within a Fast-Paced Environment Ability to Adapt to Change Menu Knowledge Knowledge of Sanitation and Use of MSDS All applicants applying for a position involved in the service of alcoholic beverages must have a valid ServSafe alcohol certification, and all applicants must have any other legally required certification prior to beginning work and in order to be eligible to work for Hooters. The applicant will not be compensated for the completion of any training required to get the required certification, and gaining such certification does not guarantee the applicant continued employment. Hooters of America LLC. is an equal opportunity employer and committed to workplace diversity. M/F/D/V are encouraged to apply.

Posted 30+ days ago

Unit 35 Med/Tele Nurse Support Technician 7A-7P-logo
Unit 35 Med/Tele Nurse Support Technician 7A-7P
Greater Baltimore Medical CenterTowson, MD
Under direct supervision, assists the Registered Nurse in providing direct and indirect patient care. Assists the Registered Nurse with delegated nursing procedures under the day-to-day supervision of the Registered Nurse and is formally supervised by the Nurse Manager. Education: High School or GED. Licensures/Certifications: Current registration with the Maryland State Board of Nursing as a Certified Nursing Assistant. Certified as a Patient Care Technician (PCT). Heart saver (CPR Certification). Experience: At least 1 year of current experience in direct patient care. Med/Surg patient population preferred. Skills: Ability to read and write English in order to provide basic patient care, to understand and communicate detailed instructions relating to basic patient care and performs simple arithmetic calculations in order to take and record weights, vital signs, and routine information on patient charts. Interpersonal skills necessary to interact with patients, visitors, physicians, and other staff in a courteous manner. Basic computer skills Principal Duties and Responsibilities: Provides for care, comfort, and safety of assigned patients under direct supervision of a Registered Nurse Assists patients in activities of daily living; including, but not limited to, bathing, toileting, oral hygiene, changing bed linens, etc. Uses proper techniques to avoid infection of patient and self to avoid contamination of patient, equipment, and supplies Procedural assistance as indicated or requested Performs delegated nursing care procedures Observes patients and reports reactions or changes in condition to appropriate nursing personnel Complete close observation documentation Distributes patients' trays and nourishments, fills water pitchers, and assists with feeding patients, if necessary; and collects trays at the end of the meal Maintains and stocks patients' rooms in a clean and orderly condition which includes disposing of soiled linen, stocking necessary supplies and linens, cleaning counter surfaces, etc. Assists in the admission, transfer, and discharge of patients (including transportation of patients in beds), secures patients' valuables and belongings Escorts patients as need arises, adhering to necessary safety precautions Performs routine vital signs, intakes and outputs, weights, and finger sticks for blood sugars, use pulse ox equipment, take blood pressures Obtains lab specimens such as urine collections, sputum cultures, and heel sticks as appropriate on unit Sets up O2 therapy Reinforces use of incentive spirometry - splinting with pillows as needed Conducts bladder scans, as directed Performs oral suctioning, as directed Uses and operates an EKG machine, as directed by the Registered Nurse Discontinues an IV/saline lock as directed by the registered Nurse Performs simple dressing changes, as directed by the Registered Nurse Inserts, removes, and/or empties a Foley catheter as directed by the registered Nurse Empty and record other drains as directed by the Registered Nurse Utilize electronic medical records as trained and required for appropriate record keeping Clean and stock supply shelves Perform other related duties as assigned or directed Precept new staff as directed All roles must demonstrate GBMC Values: Respect I will treat everyone with courtesy. I will foster a healing environment. Treats others with fairness, kindness, and respect for personal dignity and privacy Listens and responds appropriately to others' needs, feelings, and capabilities Excellence I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others. Meets and/or exceeds customer expectations Actively pursues learning and self-development Pays attention to detail; follows through Accountability I will be professional in the way I act, look and speak. I will take ownership to solve problems. Sets a positive, professional example for others Takes ownership of problems and does what is needed to solve them Appropriately plans and utilizes required resources for various job duties Reports to work regularly and on time Teamwork I will be engaged and collaborative. I will keep people informed. Works cooperatively and collaboratively with others for the success of the team Addresses and resolves conflict in a positive way Seeks out the ideas of others to reach the best solutions Acknowledges and celebrates the contribution of others Ethical Behavior I will always act with honesty and integrity. I will protect the patient. Demonstrates honesty, integrity and good judgment Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers Results I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals. Embraces change and improvement in the work environment Continuously seeks to improve the quality of products/services Displays flexibility in dealing with new situations or obstacles Achieves results on time by focusing on priorities and manages time efficiently Pay Range $16.86 - $24.00 Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs. COVID-19 Vaccination All applicants must be fully vaccinated against Covid-19 or obtain a GBMC approved medical or religious exemption prior to starting employment at GBMC Healthcare, to include Gilchrist and GBMC Health Partners. Equal Employment Opportunity GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

Posted 2 days ago

Mainframe Technical Support Engineer - Storage Management-logo
Mainframe Technical Support Engineer - Storage Management
Broadcom CorporationLisle, IL
Please Note: If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) If you already have a Candidate Account, please Sign-In before you apply. Job Description: Summary This position is responsible for providing technical support for complex issues involving Mainframe Storage Management software to ensure our customers achieve their desired business outcomes. Technical Support Engineers are expected to deliver a superior customer experience by exhibiting technical expertise and timely and clear communications. Key Responsibilities Prioritize and balance workload making good use of time to manage multiple concurrent cases. Collaborate with other team members in case management and resolution. Analyze customer provided data and perform research to formulate potential solutions for customer issues. Provide assistance to prevent future issues by proactively sharing information with the customer regarding recent product updates and knowledge documents. Research and investigate complex issues for Broadcom product defects for associated product(s). Use logs, traces, dumps, debuggers, review of product code, scripts or other software tools as a precursor to involvement by the Development team. Maintain and utilize lab environments to replicate customer issues to determine solutions or identify product defects. Share configuration best-practices with customers. Identify barriers preventing customers from upgrading or deploying products. Communicate business impact of product issues to the Development team and collaborate on prioritization and selection of solutions. Lead and coordinate aged/escalated issues to the customer's satisfaction. Provide structured follow-up coaching for less-experienced team-members. Utilize Knowledge Centered Service (KCS) processes to appropriately reuse, create, update, publish, and retire knowledge. Collaborate with colleagues in developing knowledge content. Adhere to best practices and case hygiene in the case resolution methodology. Participate in the weekend on-call rotation for Severity 1 support. Expand product knowledge, technical knowledge and soft skills through formal, informal, and self-study learning opportunities. Stay current with Broadcom Support best practices, procedures, products and systems. Earn product and industry certifications as relevant to job responsibilities. Skills & Competencies Proven customer service skills Strong written and verbal communication skills Teamwork, collaboration, reliability, and self-direction Relevant technical competence for this role Mainframe operations or systems programming experience - z/OS, z/VM and/or z/VSE Strong knowledge of Mainframe technologies such as JCL, ISPF, REXX, USS, etc. Storage Management experience expertise as a Storage Architect, Engineer, or Administrator competence with disk, virtual tape and physical tape technologies (examples DFHSM, DFSMS, RMM; Broadcom products including Vantage, Disk Backup and Restore, Allocate, and CA 1) Preferred Education Bachelor's Degree or global equivalent in Computer Science or a related discipline. Technical and professional certifications as applicable to the position. Work Experience Typically 5+ years of related professional experience in a Mainframe environment working in Software Support or Systems Programming. Demonstrated proficiency with Broadcom (or comparable competitor solutions) per the specific role. Candidate must have the legal right to work in the US. This is a work-from-work position. Remote work is not an option. Additional Job Description: Compensation and Benefits The annual base salary range for this position is $71,000 - $113,000 This position is also eligible for a discretionary annual bonus in accordance with relevant plan documents, and equity in accordance with equity plan documents and equity award agreements. Broadcom offers a competitive and comprehensive benefits package: Medical, dental and vision plans, 401(K) participation including company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company paid holidays, paid sick leave and vacation time. The company follows all applicable laws for Paid Family Leave and other leaves of absence. Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law. If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.

Posted 30+ days ago

After School Program Support Liaison-logo
After School Program Support Liaison
Woodcraft RangersPacoima, CA
Are you passionate about giving back to your community and serving the youth? Who We Are: In 1922, Woodcraft Rangers opened its doors in Los Angeles and began its mission of guiding young people as they explore pathways to purposeful lives. A progressive organization for its time, Woodcraft's programs were notably inclusive, youth-led and rooted in the Woodcraft Way, a framework that develops body, mind, spirit, and service. Woodcraft has been, and continues to be, at the forefront of expanded learning opportunities in the greater Los Angeles area. What We Do: Woodcraft Rangers offers: Full-spectrum afterschool enrichment with emphasis on creating a positive environment. Summer learning and outdoor education programs for nearly 15,000 youth between 4 and 18 years old Lifecraft: a career and college advancement program focused on long-term academic and career goals for its over 700 staff. Ideal Candidate: Ideally, we are looking for someone who is detail-oriented, energetic, ambitious, proactive, and positive, with the ability to work both independently and collaboratively. Multi-tasking and attention to detail must be strengths this individual possesses. Individuals need to be comfortable to present and speak in front of staff and peers during in-person training. The successful candidate will have the ability to communicate and present facts and recommendations effectively in oral and written form. Why work for Woodcraft Rangers: Sick time Life Craft Upward Mobility Career development The opportunity to create a lasting positive impact on youth within your community. Job Summary: The Community Liaison position is an on-site position, including attending training at the Woodcraft Rangers main office in Little Tokyo and school sites. The Community Liaison will: Ensure students are always in a safe environment (physical and emotional), including but not limited to adhering to closed campus guidelines, social distancing guidelines, wearing proper PPE, supporting daily wellness screening, and keeping a clean workspace. Support club leaders and site coordinator with attendance rosters and early release policy processes. Organize and maintain participant registration forms and site information binder, site directory board and ensure all staff have access to the necessary documents. Assist site coordinator with collecting and organizing information pertaining to cycle reports and other necessary reports. Assist site coordinator with community and school meetings, such as parent meetings/ workshops and program events. Maintain and submit daily student attendance rosters. Always maintain professionalism, consistent attendance, on time and prepared. Make weekly calls to students in their group who do not attend. Other related duties as assigned. Requirements: Knowledge and experience working in expanded learning programs or youth recreational facilities. Experience working with youth of all ages. Minimum of a High school Diploma AA Degree or at least 9 units in Child Development and working towards a BA in social work, education, recreation, or related field, preferred. Strong communication skills - oral and written communication Experience in working with ethnic and culturally diverse communities. Strong interpersonal skills and leadership ability Bilingual in English and Spanish or Mandarin desirable Valid LIVE Scan, TB Clearance, and CPR Certification Must have a personal Smartphone for business communication purposes. Woodcraft Rangers will require proof of vaccination for ALL employees providing any in-person work with staff or clients. All employees must submit a negative COVID-19 test result before their first date of employment. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to: Walk throughout the work site. Stand Use hands to finger, handle, or feel and use a computer. Frequently required to talk, hear, and reach with hands and arms. Must occasionally lift and/or move up to 40 pounds. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to a computer monitor. The noise level reflects typical work environment for job description. Pay Range: $20.36-$22.80. Schedule: Monday through Friday 15 - 30 hours/week, 2:00 PM - 6:00 PM (varies per location)

Posted 30+ days ago

Assoc. Manufacturing Engineer, Technical Support (3Rd Shift)-logo
Assoc. Manufacturing Engineer, Technical Support (3Rd Shift)
Legend Biotech CorpRaritan, NJ
Legend Biotech is seeking an Assoc. Manufacturing Engineer, Technical Support (3rd shift) as part of the Technical Operations team based in Raritan, NJ. Role Overview The Associate Manufacturing Engineer, Tech Support (3rd Shift) will be part of the Technical Support team and be responsible to support the development and routine operation of a new CAR-T manufacturing process. They will be a subject matter expert for the manufacturing process and equipment primarily responsible for providing front line support to address and resolve manufacturing issues. Key Responsibilities Partner closely with Quality, Compliance, and technical experts to drive accelerated, robust, and consistent resolution and escalation of process issues as applicable while ensuring batch quality and adherence to procedures and instructions. Support compliant manufacturing investigations and CAPAs, as subject matter experts. Be a point of contact with equipment suppliers for timely and continuous support. Understand key process indicators of the manufacturing process and process execution and support opportunities for improvement and waste reduction. Perform regular manufacturing observations to collect process health data for the identification of process improvement and waste reduction opportunities. Act as a primary point of contact across all manufacturing and support organizations. Ability to interact with all levels within the organization. Requirements A minimum of a Bachelor's degree in engineering or related field or equivalent experience required. Advanced degree preferred. 2-3 years of operations experience within a cGMP environment in the biotech/biopharma industry and Cell/Gene Therapy cGMP manufacturing experience preferred. Provide support and technical expertise to the Manufacturing team in support of ongoing manufacturing operations. Ability to accommodate changes in the schedule including working on shift as necessary to support operational needs. Support initiatives for process, operational, and quality improvements for manufacturing. Maintain processes at a state of audit readiness and support internal and external inspections as required. Support writing of SOPs for Manufacturing and Quality Risk Assessments for existing and new/changed processes. Ability to work with oversight and successfully execute and manage tasks for timely completion, Must respond to shifting priorities to meet critical deadlines in a fast paced and dynamic, growing environment. Support the Manufacturing team to troubleshoot and resolve complex scientific/technical problems. Provide technical expertise to support the implementation of process improvements that would provide reduction in COGs, increase throughput, capacity and quality compliance. Build strong partnerships with Manufacturing, Engineering and Quality to ensure seamless execution of daily production schedules. Candidate must be willing to work both 2nd and 3rd shift hours. This position will start off training on 2nd shift hours. After the initial training period of 4-6 months, the candidate will permanently move to the 3rd shift hours. #Li-JT1 #Li-Hybrid The anticipated base pay range for this is: $75,972 - $104,462 USD. Legend Biotech is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is Legend's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law. Legend Biotech maintains a drug-free workplace.

Posted 1 week ago

Route Sales Support Driver-logo
Route Sales Support Driver
VestisSan Jose, CA
Watch this video! https://www.youtube.com/watch?v=kTzw6G4BS_Y&feature=youtu.be The Route Sales Support Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. AUS operates in a very competitive environment and successful "RSSs" must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, RSSs strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times. Responsibilities/Essential Functions: Safely operate a company step van in designated area to provide products and service to a variety of clients. Verify daily preventative maintenance of vehicle and maintain proper operator documentation; Manage daily route independently to ensure accurate and timely delivery of product; Loads/unloads product per company policies, procedures, and guidelines; Review invoices daily for complete and accurate information and make corrections as needed; Meet sales goals and promotes overall route growth to enhance profitability; Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Assists the sales organization with the procurement of additional new business; Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers; Monitor customer feedback and handle customer issues in a prompt and courteous manner; Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies; Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above. Knowledge/Skills/Abilities: Must be a minimum of 21 years of age, have a valid driver's license, and excellent driving record; Customer service experience with a wide variety of consistent customer contact; Strong math and basic computer skills; Demonstrated experience selling services/products and generating new business preferred; Excellent customer service and verbal communication skills required; Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns. Working Environment/Safety Requirements: Working Conditions Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. Fast-paced environment sometimes requiring irregular and long hours. Physical Requirements Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching. Experience: Travel Requirements: Education: High school degree or equivalent License Requirements/ Certifications:

Posted 1 week ago

Supplier Success Professional (Customer Support) - Bilingual French/English-logo
Supplier Success Professional (Customer Support) - Bilingual French/English
AvettaDallas, TX
SUMMARY This role requires being fully fluent in both French and English. The Supplier Success Professional (Customer Service) will assist in developing and maintaining a world-class prequalification system for contractors, suppliers and vendors but being the first point of contact for all Avetta customers. After the initial 4-8 week training period in office, this role would require a hybrid work schedule in our Dallas office (Tues-Thur in office, Mon/Fri work from home). This position will start on July 7, 2025. Pay rate: $16.50/hour USD ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide professional support to all Avetta customers Help end-users navigate the Avetta Cloud Application Verify technical documents submitted by end users Ability to resolve complex issues with focus on customer experience Interact directly with Avetta customers through telephone, email and chat Prioritize and resolve customer needs Accurately verify details on regulatory documents Support and explain customer billing and subscription terms Record details of interactions in Service Cloud (SFDC) Provide necessary outbound follow-up, both via phone and email Communicate and coordinate with internal departments Work as a team and be a positive addition to Avetta's culture Performs other duties as assigned May be required to attend training, meetings, or seminars IDEAL QUALIFICATIONS: Call center experience is a plus Excellent communication skill - both written and orally Working PC knowledge, windows preferred and related applications An affinity for learning online software systems Interpersonal skills Problem analysis and problem-solving Attention to detail and accuracy Adaptability Self-Motivated Stress tolerance Ability to learn and apply new information or skills Fluent in French and English

Posted 1 week ago

Hospitality Service Support-logo
Hospitality Service Support
Hooters Of America, LLCLittle Rock, AR
Overview: The mission of Hooters is to "Make People Happy" and the Hospitality Service Support position strives to provide an exceptional experience for our guests including a sincere positive greeting, quick and efficient service and a clean and friendly atmosphere. You will have the opportunity to be cross trained in three areas of responsibility. Performing the Host role; ultimately responsible for greeting the customer immediately when they enter Hooters. This position must possess a personal and energetic personality to welcome and seat guests ensuring their needs are accommodated. The Host recognizes and knows how to assist parties with children, large parties, businessmen/women and all other types of people that enter Hooters doors. The Host controls the flow of the restaurant through seating and to alleviate Hooters Girls from getting multiple tables at one time to ensure each guest gets an excellent service experience. The Host must be aware of new menu items and specials and be able to answer all questions about the menu. The Host may also act as the person responsible for selling Merchandise. Preforming the To-Go role; taking orders via phone, delivery service apps/tablets, online orders, and walk-in guests. This role time, and order accuracy. Additional duties of this position will include suggestive selling, ensuring order accuracy, orders packaged accurately, and receiving payment. The To-Go position must be aware of new menu items and specials and be able to answer all questions about the menu. Performing the Staff role; maintaining cleanliness and sanitation of various areas of the restaurant to include the parking lot, Front of House, and restrooms. This role plays a significant part of the guests' perception of the atmosphere. Attention to detail of restaurant needs in all aspects of staff support responsibilities. Keeps all wait stations full stocked and maintained. If applicable, Staff may assist in stocking and cleanliness of the Hooters bar area and performing Food Runner task. The ability to prioritize multiple tasks to ensure operations run efficiently is important. All employees will be required to embrace the Company's core values: Show You Care, Elevate the Spirit, Respect Everyone, Values Feedback, and Exceeds Expectations. Responsibilities: a. Guest Happiness Food & Beverage Quality Assurance Order Accuracy Speed of Service Accurate Food Presentation Friendly & Attentive Customer Service b. Financial Management Responsible Cash Handling c. Brand Operating Standards Welcoming, Personal, & Courteous Ensures Proper Sanitation and Food Handling Prepared, in Uniform & Punctual for Shift Cleanliness d. Other Menu Knowledge Rotation Seating Aware of Events & Specials Sense of Urgency Store Events Spokesperson Ensures Proper Sanitation and Cleanliness of Sell Windows and Wait Stations Facility Maintenance and Cleanliness Ensures Products are Available for FOH Employees Qualifications: Must be 17/18 years of age or older Customer Service Skills Basic Mathematical Computations Skills Ability to Promote Brand Integrity Ability to Maintain Professionalism at All Times Ability to Communicate Clearly Ability to Work Well with Others Ability to Multi-Task within a Fast-Paced Environment Ability to Adapt to Change Menu Knowledge Knowledge of Sanitation and Use of MSDS All applicants applying for a position involved in the service of alcoholic beverages must have a valid ServSafe alcohol certification, and all applicants must have any other legally required certification prior to beginning work and in order to be eligible to work for Hooters. The applicant will not be compensated for the completion of any training required to get the required certification, and gaining such certification does not guarantee the applicant continued employment. Hooters of America LLC. is an equal opportunity employer and committed to workplace diversity. M/F/D/V are encouraged to apply

Posted 30+ days ago

Regulatory Affairs Support Specialist-logo
Regulatory Affairs Support Specialist
University of ChicagoHarvey, IL
Department BSD CCC - CCT Pod1 About the Department The University of Chicago Comprehensive Cancer Center (UCCCC) is an integral component of the Biological Sciences Division (BSD). The BSD is the largest of four Divisions of the University and includes the Pritzker School of Medicine. UCCCC administers four established scientific programs, and the NCI-sponsored Cancer Center Support Grant provides funding for ten Shared Resources. The Comprehensive Cancer Center is comprised of over 190 faculty members from twenty departments with members currently being awarded over $47 million in total direct costs in peer-reviewed cancer research grants, and $28 million in non-peer reviewed grants and contracts. The activities of the Center are broad and varied, including research, training and education, communications, fundraising, marketing, clinical trials management and community outreach. UCCCC has one of the largest cancer clinical trials programs in the country and in the Chicago area with nearly 500 adult and pediatric therapeutic trials actively accruing patients. Many of these studies are investigator-initiated, including Phase I or I/II trials, demonstrating UCCCC commitment to translate basic research findings to the clinic through proof-of-principle and early phase studies. UCCCC opens over 250 new trials each year and accrues approximately 900 participants to therapeutic trials each year. Job Summary The Regulatory Affairs Support Specialist provides confidential and high-level office and location support activities by acting as a lead and coordinating the work of others. The position helps identify, enhance, and apply specific processes and procedures to maximize the efficiencies of the University to which the support is being provided. It may also ensure the correct functioning of facilities, offices, and/or business support services. This position maintains clinical trial regulatory compliance programs, including interpreting systems to identify risk areas and conducting internal audits. With a minimal level of direction, the employee participates in compliance documentation, compliance training, and documentation submission to required internal committees and groups. Responsibilities Provides Regulatory Administrative support for assigned network sites and/or multi-disciplinary disease team(s), including preparation of protocol updates and coordination of weekly team meetings, and distribution of relevant updates. Prepares and submits to internal and external clinical research review committees, including submission of new study applications, amendments, and continuing reviews. Creates and maintains site essential documents and files for assigned portfolio. Communicates updates and changes (e.g., protocol amendments) to the clinical research team and sponsor/funding agencies. Act as the primary regulatory liaison for external sites participating in clinical research projects coordinated by the University of Chicago, including distribution of protocol documents and amendments, review of site consent forms, and collection of site specific essential documents (IRB approvals, Form FDA 1572, staff qualifications and signatures, etc.), maintenance of up-to-date regulatory files for external participating sites. Initiates correspondence and other written materials under own signature or for signature of the leader. Triages emails and telephone calls for action. Resolves routine and complex inquiries. May act as liaison to Board of Directors. Coordinates special projects as directed by the leader. Prepares write ups for recommendations for operational and administrative problems. May manage a portion of the leader's budget, monitoring and reconciling accounts. Prepares financial and/or administrative reports. Performs other related work as needed. Minimum Qualifications Education: Minimum requirements include vocational training, apprenticeships or the equivalent experience in related field (not typically required to have a four-year degree). Work Experience: Minimum requirements include knowledge and skills developed through 7+ years of work experience in a related job discipline. Certifications: -- Preferred Qualifications Experience: Clinical research or directly related experience. Prior clinical trial regulatory experience. Preferred Competencies Solid understanding of regulations covering clinical trials/human subjects research. Excellent computer skills, including familiarity with Microsoft Office (Word, Excel, Outlook) and Adobe Acrobat. Familiarity with clinical trial management systems and/or databases. Excellent written and interpersonal skills. Ability to effectively present oral and written information. Analytical, problem solving, and decision making skills. Working Conditions Ability to navigate assigned locations (UChicago, Ingalls, etc.). Hybrid work arrangements may be considered. Application Documents Resume (required) Cover letter (preferred) When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application. Job Family Administration & Management Role Impact Individual Contributor Scheduled Weekly Hours 40 Drug Test Required No Health Screen Required No Motor Vehicle Record Inquiry Required No Pay Rate Type Salary FLSA Status Exempt Pay Range $60,000.00 - $90,000.00 The included pay rate or range represents the University's good faith estimate of the possible compensation offer for this role at the time of posting. Benefits Eligible Yes The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook. Posting Statement The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination. Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form. All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position. The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu . Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.

Posted 3 weeks ago

Senior Technical Support Engineer, Connect-logo
Senior Technical Support Engineer, Connect
MiraklBoston, MA
Mirakl is the global leader in platform business innovation. Mirakl's suite of solutions provides enterprises with a transformative way to drive significant growth and efficiency in their online business. Since 2012, Mirakl has been pioneering the platform economy, empowering retail and b2b enterprises with the most advanced, secure and scalable technology to digitize and expand product assortment through marketplace and dropship, improve efficiency in supplier catalog management and payments, personalize shopping experiences, and boost profits through retail media. Mirakl is trusted by 400+ industry-leading businesses worldwide including Macy's, Decathlon, Best Buy, Airbus, Toyota Material Handling and Sonepar. Headquartered in Paris and Boston and with offices in 7 countries, Mirakl is recognized as a Great Place to Work company. Mirakl is the global leader in platform business innovation. Mirakl's suite of solutions provides enterprises with a transformative way to drive significant growth and efficiency in their online business. Since 2012, Mirakl has been pioneering the platform economy, empowering retail and b2b enterprises with the most advanced, secure and scalable technology to digitize and expand product assortment through marketplace and drop-ship, improve efficiency in supplier catalog management and payments, personalize shopping experiences, and boost profits through retail media. Mirakl is trusted by 400+ industry-leading businesses worldwide including Macy's, Decathlon, Kroger, Airbus, Toyota Material Handling and Sonepar. Headquartered in Paris and Boston and with offices in 7 countries, Mirakl is recognized as a Great Place to Work company. The Mirakl Support team is a global powerhouse of 10 talented professionals based in the US (Boston) and in France (Paris, and Bordeaux). Together, we provide world-class technical support to Mirakl's diverse portfolio of clients and partners. Armed with cutting-edge tools, including APIs, Webhooks, SMTP configurations, and database access, our team ensures the seamless operation of the Mirakl platform. Your Impact: You will collaborate daily with developers, product managers, and customer success teams to not only resolve complex issues but also to shape the future of our product. This is your opportunity to join a team that thrives on innovation, technical excellence, and a shared commitment to exceeding client expectations. This role is based in Boston and serves a global, diverse clientele. We offer an environment where technical talent is celebrated, and your contributions will directly influence our success. If you're looking for a role that combines cutting-edge technology, global impact, and continuous growth, Mirakl is the place for you. What you will do at Mirakl: Mastering Our Platform: Be the go-to expert for Mirakl's Connect platform, inspiring confidence across teams and clients Owning Client Relationships: Act as the first point of contact for all platform-related inquiries, building trust through your technical expertise and outstanding communication skills Driving Continuous Improvement: Contribute to the evolution of our processes and our AI-based tools Solving Complex Problems: Use advanced tools (logs, APIs, SQL queries) to analyze and resolve the most challenging technical issues Proactive Monitoring: Identify potential issues through real-time dashboards and continuously improve our monitoring and alerting systems Streamlining Collaboration: Work closely with developers to hand off technical cases, ensuring all necessary details are captured for swift resolution Connecting Teams: Partner with product managers, SRE teams, and customer success teams to deliver a seamless and impactful customer experience You'll work with an advanced ecosystem of tools, including: Zendesk, Jira, Postman, PostgreSQL, Datadog, SendGrid, GitHub What Mirakl is looking for in a candidate: A technical expert with a passion for solving complex problems and delivering exceptional customer experiences 5+ years of technical support experience in a SaaS, technical or e-commerce environment Technical Depth: Strong proficiency with SQL, APIs, SMTP, and SaaS solutions Analytical Excellence: The ability to diagnose and resolve intricate technical challenges with rigor and efficiency Autonomy and Agility: Thrive in a fast-paced environment, adapt quickly to changing priorities, and take ownership of your work Problem-Solving Mindset: A commitment to continuous improvement and a proactive approach to identifying and addressing potential issues Team Player: Collaborate effortlessly with global teams while sharing knowledge and best practices Stress Management: Skilled in prioritization and multitasking to handle critical issues with composure We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you're ready to join a hyper-growth company at the heart of digital transformation for the world's most forward-thinking organizations, we strongly encourage you to apply to any of our roles, even if you think you're not an exact match. We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you're ready to join a hyper-growth company at the heart of digital transformation for the world's most forward-thinking organizations, we strongly encourage you to apply to any of our roles, even if you think you're not an exact match.

Posted 1 week ago

Operation Support Specialist - Raleigh-logo
Operation Support Specialist - Raleigh
TruteamRaleigh, NC
About Your Future with TruTeam Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a "Great Place to Work" of value to you? Look no further! At TruTeam, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career. Job Description Your Responsibilities Searching for an energetic operational support professional who enjoys wearing multiple hats to manage our busy branch office! If you are a reliable, well-organized person who can handle day-to-day operations with a focus on efficiency and time management, we want to talk to you! You will be responsible for a variety of tasks from the compliance of purchasing, accounting, credit/collections, IT and overall administrative requirements. In addition, you will be responsible for effectively handling Human Resources administration and employee relations programs. Manage records and information. Perform accounting and/or financial analysis. Monitor credit and collections activities. Manage daily conversion of quotes to work orders. Review and approve vendor invoices. Provide HR administrative assistance to management teams. Encourage and improve cross-department internal communication. Perform general office tasks (replenish office supplies, distribute mail, custodial duties, etc.). Any other duty, task, or responsibilities as assigned. Your Qualifications Minimum of 18 years of age. If operating a Company Vehicle, a valid driver's license will be required. Previous experience in administrative services or other related fields. Detail-oriented with the ability to prioritize and manage a variety of tasks. Strong leadership qualities. Bi-lingual English/Spanish (preferred). Travel Requirements Type of Travel Required: Local Amount of Travel Required: Physical Requirements Work is performed in a typical office environment and may require standing, bending, lifting boxes or packages under 10 lbs., and remaining in a stationary position for long periods of time. Work requires regularly inputting/retrieving words or data into or from an automated/computer system. Your Benefits We care about the health and safety of all employees and provide a range of benefits to assist in prioritizing your wellbeing. Listed below are a few of our available benefits: Competitive Compensation Medical, Dental and Vision Strive Wellness Program 401(k) Matching Paid Holiday and Paid Time Off (PTO) for all positions AssuredExcellence: minimal to no cost medical care and prescription drugs Flexible Spending Accounts (FSA): Healthcare and Dependent care Health Spending Account (HSA): with employer contribution Life & Disability Insurance Employee Assistance Program (EAP): in-person counseling, assistance and resources for family matters, legal and financial issues, etc. Employee Referral Bonus Paid Military Leave Tuition Reimbursement Length of Service Award TopBuild Corp. (NYSE: BLD) is the leading installer and distributor of insulation and building material services nationwide. TruTeam is part of the TopBuild family of companies, which comprises of approximately over 450 branch locations across the United States and Canada. As a company, we actively engage in corporate social responsibility through our commitment to Environmental, Social, and Governance (ESG) practices. Additionally, we prioritize diversity and inclusion in our organization. If this interests you, we encourage you to join our company and find a variety of career opportunities awaiting you! TopBuild Corp. is an equal opportunity employer (EOE), this includes protected Veterans/Disability. The employee must be able to perform the essential functions of the position. Upon request and absent undue hardship, reasonable accommodation will be offered to enable employees with disabilities to perform the essential functions of the job.

Posted 30+ days ago

Support Lead Part Time-logo
Support Lead Part Time
Five Below, Inc.Fort Worth, TX
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! RESPONSIBILITIES Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience. Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service. Assists with the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues. Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation. Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance. Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service. Partners with the entire store leadership team in merchandising procedures and World Recovery. Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. QUALIFICATIONS High School Graduate or equivalent College experience preferred Minimum 1 years of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure ESSENTIAL JOB FUNCTIONS Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required) Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $11.50 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted 2 weeks ago

Manager, Product Development Support-logo
Manager, Product Development Support
Guardian LifeNew York, NY
Summary: As Manager, Life Insurance & Annuity Product Competition, you will lead a team of professionals that provide the Guardian field force with life insurance sales and conservation support, build product pricing benchmarks in support of the product development department, create/ update marketing materials, and present at agency trainings and field WebEx's. Demonstrate Guardian values which are, "We do the right thing, We believe people count, We courageously shape our future together and We go above and beyond for the people we serve." You are: A strong leader with an expert-level understanding of the life and annuity market, illustrations, and products. Able to establish, and leverage, industry contacts to ensure best practices. Customer focused with a natural curiosity, who enjoys collaboration with both home office colleagues and field associates (General Agents, Financial Representatives, Brokers). You have: Thorough knowledge of the life insurance and annuity industry with emphasis on whole life products, Guardian Life products and the target markets they serve. Analytical thinking Information seeking Respect for diversity Strong interpersonal skills Excellent verbal and written communication skills, with key strength in presentation and effective public speaking. Four-year college degree or equivalent business experience CLU, ChFC, CFP, RICP, or other professional designations are a plus. Understanding of the general agency distribution system. Familiarity with Life Insurance & Annuity Illustration software. Minimum 5 years industry experience preferred. You will: Provide General Agents, agents, staff members and brokers with individualized case consultations via phone and e-mail offering competition support for new business and conservation, including traditional and variable life products. Develop effective sales support materials, including client pieces, competitor analysis, and other related materials. Keep abreast of, and benchmark, industry pricing and development for product, riders and features. Work with the product development team to ensure Guardian's products and riders remain differentiated and appropriately positioned. Continually learn new sales support functions and new life and annuity products/ trends as a means to provide the best possible service to stakeholders. Reporting Relationship: As Manager, Life Insurance & Annuity Product Competition, you will report to the Head of Life Product Management. Location: The Primary location for this position is New York, NY, Holmdel, NJ, Bethlehem, PA . Salary Range: $101,180.00 - $166,220.00 The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation. Our Promise At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. Inspire Well-Being As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits. Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits. Equal Employment Opportunity Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. Accommodations Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com. Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.

Posted 1 week ago

Rimkus Consulting Group logo
Sr. Business Support Specialist-Crm
Rimkus Consulting GroupHouston, TX
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Job Description

Join Rimkus and unlock your potential with endless opportunities for growth, learning, and making a difference!

Rimkus (www.rimkus.com) is a worldwide leader in Engineering and Technical Consulting. Rimkus experts specialize in building envelope, engineering, forensic consulting, dispute resolution, construction management services, and solutions built for the environment.

NOW IS THE TIME to join this growing and stable company! We offer our full-time employees a competitive salary, bonus opportunities and a full benefits package that includes medical, dental, vision, life, disability, employer-matching 401(k), and opportunities for advancement!

OVERVIEW:

The Sr. Business Support Specialist for our CRM will partner with the business users and the CRM administration team to improve the quality of our business data used in Dynamics365 through ongoing data cleansing activity and governance. You will establish best practices and an operating cadence to maintain and optimize CRM data integrity. You should have strong CRM skills (Dynamics365, SFDC etc), advanced Microsoft Excel skills and strong data analysis, governance, and modeling capabilities. In addition, you will partner with management to identify and drive opportunities for CRM efficiency and adoption.

ESSENTIAL JOB FUNCTIONS:

  • Need a team player who can come in with the experience required and hit the ground running to ensure we establish a new baseline for data quality in our CRM instance and help us develop an ongoing data quality process and business adoption.
  • Commitment and attention to detail is a must.
  • Demonstrated ability to logically problem solve.
  • Clean current invalid and inconsistent data through various means, such as de-duping, data merge, data validation and data standardization etc. This will include extensive in-application manual clean up.
  • Work with users to ensure proper use of the CRM including new user training and retraining activities such as routine office hours.
  • Create and maintain training documentation.
  • Communication and rollout new enhancements and associated training.
  • Create reports to analyze data and provide recommendations.
  • Collaborate with the business around data quality and determine the data that needs updating or corrections.
  • Prepare routine CRM reporting for executive management.

REQUIRED EXPERIENCE, EDUCATION and CERTIFICATIONS:

  • Minimum 5+ years in a similar role with industry leading CRM platforms such as Dynamics 365 or Salesforce.com required.
  • Managing CRM Adoption and success within a business environment, this is not and IT role.
  • Bachelors' degree an analytical field such as Business/Management Information Systems, Data Science preferred.

REQUIRED SKILLS and ABILITIES:

  • Demonstrated ability to be solution-oriented, solve problems, and think out of the box
  • Proven self-starter, highly motivated and entrepreneurial
  • Strong problem solving skills
  • Demonstrated ability to collate multiple data streams for the purpose of managing data hygiene, holistic updates and problem solving.
  • Thrives in a fast-paced, ambiguous work environment.
  • Outstanding verbal and written communication skills
  • Cross functional, collaborative mindset in all that you do.
  • Inquisitive and personally committed to continuous learning and open to alternative perspectives.
  • Extensive knowledge of Excel

PHYSICAL DEMANDS, OVERTIME, and TRAVEL:

Physical Demands- Standard (TAC will add)

Overtime- Standard (TAC will add)

Travel Requirements -

  • % Overnight travel? NO
  • % In office? Remote
  • % In field? N/A

The Salary Range for this position is $66,600 - $100,000 and is dependent on education, experience, location and certifications/licensure.

At Rimkus, we value a diverse and inclusive workplace where all employees feel valued and respected. We are committed to creating a work environment that supports and celebrates the unique perspectives and experiences of all employees. If you share our commitment to diversity and inclusivity and are excited about joining a welcoming and supportive team, we encourage you to apply for our open positions.

Rimkus is an EEO/Affirmative Action Employee and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, or protected veteran status.

THIS JOB DESCRIPTION IS SUBJECT TO CHANGE AND DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT OR A GUARANTEE OF CONTINUED EMPLOYMENT.

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