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I logo
Independent Case ManagementHuntsville, AR
Flex 40 hours Witter, AR Primary Duties and Responsibilities Providing quality care, direction, guidance, and help to customers with daily activities, such as bathing and bathroom functions, feeding, planning menus, dressing, grooming, taking medication and/or administering treatments, and housework. Help customers make and keep appointments, provide or arrange transportation to run errands and serve as a companion Help customer achieve agreed-upon goals to improve quality of life and integration into the community Provide written daily updates of each shift's activities using an online platform Observe the customer's condition and monitor the surroundings to ensure customer safety and success. This includes monitoring of equipment and materials Perform other duties as assigned Key Competencies Quality decision making Effective communication Superior problem solving Interpersonal effectiveness Receptive to feedback Positive work ethic Instills trust Administrative effectiveness General Requirements for All ICM Employees Understands and endorses ICM's mission and vision Follows all ICM policies, procedures and Standard Operating Procedures (SOPs) and asks for clarification and explanation when needed Understands and complies with all HIPAA regulations Maintains a clean and orderly work environment Must have a high school diploma or equivalent (some positions require additional education) Maintains prompt and regular attendance Work Schedule

Posted 30+ days ago

The Buckle logo
The BuckleDouglasville, GA
Summary The Store Support Teammate is responsible for fulfilling our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, this position completes a variety of sales support tasks assigned by the Store Manager. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greet Guests with a friendly, engaging attitude, and is equipped to answer questions regarding the store and its merchandise. Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs. Complete Guest transactions by operating the Point of Sale (POS) software and bagging purchases. Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Monitor and recognize security risks and thefts, and know how to prevent or handle these situations. Assist the Operations Manager and/or Visual Merchandiser in performing merchandising tasks, such as preparing displays (at heights no greater than ten feet off the ground level), organizing fixtures and shelving, completing price markdowns, and transfers. Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement. Understand and apply Buckle's Code of Ethics and all of Buckle's policies, procedures, and handbooks. Fulfill mission statement by performing job duties with a high level of Guest service while contributing to a positive team spirit. Special projects and other duties as assigned. Supervisory Responsibilities There are no supervisory responsibilities for this position. Education and/or Experience No prior experience or training. Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50 lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center. #LI-Onsite

Posted 30+ days ago

Bryant & Stratton College logo
Bryant & Stratton CollegeBuffalo, NY

$16+ / hour

Federal Work Study needed to provide administrative support to Athletics. Candidates must be professional and possess general office skills, excellent customer service. General duties include filing, copying, data entry and other tasks as assigned. Applicant is required to attend assist the athletic teams with uniforms (practice and games), keep Esports room up to date. Salary: $16 per hour Please note that the compensation information is a good faith estimate of the base pay for this position. Information about the total compensation package for this position will be provided during the interview process. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Bryant & Stratton College is an Equal Opportunity Employer.

Posted 30+ days ago

UFG Insurance logo
UFG InsuranceCedar Rapids, IA

$85,992 - $113,413 / year

UFG is currently hiring for an Underwriting Support Manager to lead a team of supervisor(s) and support staff within the Underwriting Support Department. Key responsibilities include directing and assisting staff in meeting production goals, hiring, and developing new team members and defining and executing business plans, including the development of high-level plans, key deliverables, milestones and Key Performance Indicators (KPIs) to ensure successful implementation of the UFG Plan and other strategic initiatives affecting the Underwriting Support organization. The Underwriting Support manager will identify solutions to meet customer needs, contribute to company initiatives, and operate within a budget. Collaboration with team members to develop, implement, and maintain plans including scheduling, costs, quality, expected impacts, stakeholder satisfaction and change management is expected. A key responsibility for this position will be finding innovative ways to improve our business processes, maximize efficiency, and manage resources effectively to drive business growth. Essential Duties and Responsibilities: Identify opportunities for process improvements and propose strategies to enhance operational efficiency. This includes finding more efficient ways to perform existing tasks and processes. Manage resources effectively to ensure optimal utilization. This includes human resources, financial resources, and technological resources. Align resource allocation and process improvements with business objectives to create the biggest business benefit. This includes cost savings, revenue generation, and strategic alignment. Develop and monitor performance metrics to assess the effectiveness of efficiency improvement initiatives and resource optimization strategies. Collaborate with various teams across the organization to implement efficiency improvements and resource optimization strategies. Work with project teams to establish action plans and timelines and provide direction as needed. Proactively initiate and drive solutions for the Underwriting Support department. Partner with business leaders and stakeholders to identify areas of dependency, risk, and opportunity. Prepare and present relevant content and materials in meetings as needed. Ensure all programs, best practices and activities align with the defined strategic plan initiatives' goals and objectives. Analyze capacity of resources and support leadership team in workforce planning. Provide leadership and guidance to UW Support department leadership team, corporate underwriting, risk control, claims, and strategic planning meetings. Assist with development of employees and department as needed. Provide guidance to UW Support Supervisors to hire, develop and retain UW Support Professionals/team members. Aid team members in achieving their professional potential and career aspirations through leadership, active coaching and mentoring, and recommended technical training. Partner with team members to set goals and expectations aligned with business outcomes. Evaluate team members' performance in context of KPI's, career pathing, identifying performance gaps and development opportunities to achieve desired goals and position objectives. Resolve conflict effectively and recommend personnel actions when needed in partnership with HR and maintain appropriate documentation with regards to team members' performance. Job Specifications: Education: Bachelor's degree in a relevant field required. Certifications/Designations: Active participation in insurance education programs Certificate of General Insurance (AINS) and Supervisory Management (SM) designations required Continue to pursue other applicable industry designations to include AU, ARM, CIC, AIC Experience: 5+ years of insurance experience. 2+ years of experience in an underwriting support role. 2+ years of leadership experience desired. Tableau, Excel, Project Management software/tools knowledge helpful Experience in bringing large projects to successful completion, including experience at every level of the project Working Conditions: Typical office environment with standard office equipment operation, including phone work, video conference and collaborative tools, typing, scanning, copying, emails, etc. Outlook and MS Teams Extended periods of computer work (6+ hours daily) and work with various office technology. Ability to focus for extended periods. Extended hours (beyond regular business hours), when needed to meet deadlines or demands. Occasional travel, as needed. Pay Transparency Statement: UFG Insurance is committed to fair and equitable compensation practices. The base salary range for this position is $85,992 - $113,413 annually, which represents the typical range for new hires in this role. Individual pay within this range will be determined based on a variety of factors, including relevant experience, education, certifications, skills, internal equity, geography and market data. In addition to base salary, UFG Insurance offers a comprehensive total rewards package that includes: Annual incentive compensation Medical, dental, vision & life insurance Accident, critical Illness & short-term disability insurance Retirement plans with employer contributions Generous time-off program Programs designed to support the employee well-being and financial security. This pay range disclosure is provided in accordance with applicable state and local pay transparency laws.

Posted 3 weeks ago

Five Below, Inc. logo
Five Below, Inc.Warrenton, VA

$13+ / hour

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! What does the Support Lead do? Under the leadership of the Store Manager/Leader and Customer Service Manager, assists with direction of the Front End Lead(s) (if applicable) and sales associates of the store while the Manager on Duty. The Support Lead is responsible for all key functions of the store as directed. The Support Lead is also responsible to "Wow the Customer", assist with front end operations, cash management, cleanliness, safety, and driving sales. How do they do it? As a Five Below leader, your first priority is to contribute to the success of your store. This means that you not only deliver in your role as the Support Lead, but you also model leadership behaviors and deliver as a manager on duty. As the Manager on Duty, you deliver results during your assigned time, drive key performance indicators and brand loyalty by leading through your team. The Support Lead is part of the management team that sets the tone by embracing and living the Five Below Value! These values translate into creating the coolest brand on the plant, where talented people want to grow their careers…and here is how! Wow the Customer: Put the customer first and make a difference in people's lives Unleash Passion: Check your ego at the door and do what you say you will do Hold the Penny Hostage: Treat Five Below like your own business and hire talent that will do the same Achieve the Impossible: Set the bar high for self and team and make sure to take risks Work Hard, Have Fun, Build a Career: Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts Key Attributes: Customer Service Organization Productivity Ability to multi-task Follows Direction Professionalism Trainer/Developer/Motivator Communication Sales Driver/Goal Oriented RESPONSIBILITIES: Ensures all associates and managers are Wowing the Customer through personal contact with customers Responsible for achieving CSAT score goals provided by the District Manager Responsible for leading Front End Operations Training the staff on the High Fives of Customer Service Ensures that each guest has a fast, friendly, checkout Responsible for maintaining the store cleanliness, recovery, and ready for customers at all times Responsible for opening and closing store procedures Assists with Front End Operations Responsible for performing SM duties in their absence Assists in supervising all Associates Assists in training all Associates Assists in coaching all Associates Assists in developing all Associates Reviews all corporate communications and reacts accordingly Partners with supervisors or corporate office regarding store issues Drives store sales and controls expenses Assists payroll process and ensures payroll is within budget Assists in merchandising procedures Adheres to and holds associates accountable to all Five Below's Standard Operating Procedures(SOP) Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits Authorizes register functions including post voids, returns and discounts Complies with Human Resources policies and procedures Assists in receiving and stocking procedures Unloads merchandise from trucks Checks in shipments Stages merchandise for the sales floor Packs out merchandise Assists front end and queue merchandising Assists in driving Key Metrics: Sales, ADS, CSAT Scores, and Expense Control Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time QUALIFICATIONS: High School Graduate or equivalent. College experience preferred Minimum 1 year of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $12.91 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted 2 weeks ago

P logo
Primrose SchoolDuluth, GA
Benefits: Paid time off Build a brighter future for all children. Teaching is more than a job. It's an opportunity to foster curiosity, creativity and compassion in children-all while helping them develop a lifelong love of learning. As a Support Teacher at Primrose School of Duluth West, you'll help to create a fun, safe environment for little ones as they explore and learn through purposeful play that nurtures their social, emotional, cognitive, creative and physical development. Make a difference every day. Spend your days building genuine relationships with each child. Help children explore the world, improve their motor skills and grow their vocabulary. Work with your co-teacher to implement the lesson plans from the research-informed Balanced Learning curriculum. Maintain a well-kept classroom that encourages children to create, explore and make decisions with confidence. Discover what works best for each child as you teach them about the world around them. Get everything you need to give children everything they need. At Primrose School of Duluth West, you bring the passion, and we'll give you all the tools and training to be successful. Our Balanced Learning approach was developed with early learning experts. It provides clear daily plans so you can focus your time in the classroom on forming connections with the children-and spend your time outside of school focused on yourself. Classrooms come fully stocked with everything you need, and our supportive Leadership Team works every day to create a safe, healthy environment and a culture where all children and team members can thrive. And if that's not enough, just wait until you help a child learn something new and see their face light up with excitement. Let's talk about building a brighter future together.

Posted 30+ days ago

Five Below, Inc. logo
Five Below, Inc.Macon, GA
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! What does the Support Lead do? Under the leadership of the Store Manager/Leader and Customer Service Manager, assists with direction of the Front End Lead(s) (if applicable) and sales associates of the store while the Manager on Duty. The Support Lead is responsible for all key functions of the store as directed. The Support Lead is also responsible to "Wow the Customer", assist with front end operations, cash management, cleanliness, safety, and driving sales. How do they do it? As a Five Below leader, your first priority is to contribute to the success of your store. This means that you not only deliver in your role as the Support Lead, but you also model leadership behaviors and deliver as a manager on duty. As the Manager on Duty, you deliver results during your assigned time, drive key performance indicators and brand loyalty by leading through your team. The Support Lead is part of the management team that sets the tone by embracing and living the Five Below Value! These values translate into creating the coolest brand on the plant, where talented people want to grow their careers…and here is how! Wow the Customer: Put the customer first and make a difference in people's lives Unleash Passion: Check your ego at the door and do what you say you will do Hold the Penny Hostage: Treat Five Below like your own business and hire talent that will do the same Achieve the Impossible: Set the bar high for self and team and make sure to take risks Work Hard, Have Fun, Build a Career: Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts Key Attributes: Customer Service Organization Productivity Ability to multi-task Follows Direction Professionalism Trainer/Developer/Motivator Communication Sales Driver/Goal Oriented RESPONSIBILITIES: Ensures all associates and managers are Wowing the Customer through personal contact with customers Responsible for achieving CSAT score goals provided by the District Manager Responsible for leading Front End Operations Training the staff on the High Fives of Customer Service Ensures that each guest has a fast, friendly, checkout Responsible for maintaining the store cleanliness, recovery, and ready for customers at all times Responsible for opening and closing store procedures Assists with Front End Operations Responsible for performing SM duties in their absence Assists in supervising all Associates Assists in training all Associates Assists in coaching all Associates Assists in developing all Associates Reviews all corporate communications and reacts accordingly Partners with supervisors or corporate office regarding store issues Drives store sales and controls expenses Assists payroll process and ensures payroll is within budget Assists in merchandising procedures Adheres to and holds associates accountable to all Five Below's Standard Operating Procedures(SOP) Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits Authorizes register functions including post voids, returns and discounts Complies with Human Resources policies and procedures Assists in receiving and stocking procedures Unloads merchandise from trucks Checks in shipments Stages merchandise for the sales floor Packs out merchandise Assists front end and queue merchandising Assists in driving Key Metrics: Sales, ADS, CSAT Scores, and Expense Control Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time QUALIFICATIONS: High School Graduate or equivalent. College experience preferred Minimum 1 year of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted 3 days ago

Servicenet logo
ServicenetGreenfield, MA

$18+ / hour

Benefits: Flexible schedule Opportunity for advancement Training & development PER DIEM RECOVERY SUPPORT STAFF Beacon House- for people in Substance Abuse Recovery Location:Greenfield, MA Pay: $17.50 Work within our Recovery Home where you can make a difference for residents in their early recovery from substance abuse. A passion for working with people. Direct experience is great, though we can help you learn what you need to know so long as you have commitment to the work. Primary responsibilities are to assist in the day to day operations of the program. Ability to handle confidential information and understand, empathize and work with the addiction population. Assist with intakes, admissions, and discharges with prospective and current residents. Other requirements of the job include: Basic computer skills. Physical ability to perform the requirements of this position. A valid driver's license and acceptable motor vehicle record. High School Diploma or GED is required. We also conduct a routine background check WHAT WE OFFER Starting wage of 17.50. We provide paid orientation and training for certification in Medication Administration Program (MAP), CPR & First Aid, and Proactive Approaches to Behavioral Challenges (PABC) if applicable. We also offer a generous time-off package; comprehensive health and dental insurance plans; a 403(B) retirement plan, with employer matching; long-term disability benefits; paid life insurance; tuition assistance; and several more benefit options. INTERESTED? We look forward to hearing from you! ServiceNet is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.

Posted 30+ days ago

CACI International Inc. logo
CACI International Inc.Mclean, VA

$61,600 - $129,300 / year

Senior Specialized Administrative Support Officer Job Category: Administration Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: Up to 25% Type of Travel: Local The Opportunity The Senior Specialized Administrative Support Officer will provide high-level administrative support to senior leaders, ensuring efficient day-to-day operations. This position requires a unique blend of executive support, project management, procurement, and HR tasks, with a preference for candidates who have prior experience supporting similar customers. The ideal candidate will be comfortable working independently with an expectation of taking initiative based on general guidance. Key Responsibilities: Executive Support: Balancing the schedules of C-suite executives with conflicting priorities, ensuring all meetings, appointments, and travel plans are seamless and strategically prioritized. Acting as a Gatekeeper: Screening calls, emails, and visitors, deciding which require the executive's attention and which can be delegated or handled independently. Manage, synchronize, and deconflict executive calendars, schedule meetings across multiple time zones, prepare agendas and materials. Prepare, review, and disseminate reports, presentations, and other documents for internal and external stakeholders. Coordinate domestic and international travel, prepare expense reports, and handle travel logistics. Serve as a key point of contact for executive offices, facilitating communication between departments within the organization and external agencies in the DoD and IC, and maintaining confidentiality. Procurement and Budget Management: Purchase and track office supplies, equipment, and materials in accordance with the organizations policies and budget limitations. Manage cross-functional projects, assisting executives with budget preparation and tracking, summarizing financial reports, and managing purchase orders. Collaborate with finance teams to ensure various budget estimates are prepared and available for senior management review. Project and Schedule Management: Support project managers by tracking project timelines, schedules, and deliverables, ensuring resources are available deadlines met. Optimize project management documentation and organize project-related meetings. Human Resources and Personnel Management: Oversee onboarding new employees, including processing security access and coordinating personnel paperwork. Support HR functions, including employee scheduling, timesheet approvals, and benefits inquiries. Assist in performance evaluations by organizing and maintaining records and ensuring compliance with HR policies. Provides mentorship and guidance to office staff in all aspects of Administrative Support. Confidential Information Management Sensitive Document Handling: Protecting highly confidential company information, executive communications, and strategic documents. Physical Requirements: Physical requirements include handling items weighing up to 50 pounds. Qualifications: Experience: Minimum of 5 years of experience in executive administrative roles. At least two years of experience supporting senior leadership. Education: BA/BS in related field, additional four years of direct experience may replace education requirement. Technical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Experience with government purchasing systems and procedures. Skills: Strong organizational, communication, and multitasking skills with a proven ability to prioritize tasks. Experience managing complex project schedules and deliverables. Knowledge of human resource functions, including onboarding, timesheets, and performance management. CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities. This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI. ____ What You Can Expect: A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy. Your potential is limitless. So is ours. Learn more about CACI here. ____ Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here. Since this position can be worked in more than one location, the range shown is the national average for the position. The proposed salary range for this position is: $61,600-$129,300 CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

Posted 30+ days ago

Five Below, Inc. logo
Five Below, Inc.Schenectady, NY

$16+ / hour

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! What does the Support Lead do? Under the leadership of the Store Manager/Leader and Customer Service Manager, assists with direction of the Front End Lead(s) (if applicable) and sales associates of the store while the Manager on Duty. The Support Lead is responsible for all key functions of the store as directed. The Support Lead is also responsible to "Wow the Customer", assist with front end operations, cash management, cleanliness, safety, and driving sales. How do they do it? As a Five Below leader, your first priority is to contribute to the success of your store. This means that you not only deliver in your role as the Support Lead, but you also model leadership behaviors and deliver as a manager on duty. As the Manager on Duty, you deliver results during your assigned time, drive key performance indicators and brand loyalty by leading through your team. The Support Lead is part of the management team that sets the tone by embracing and living the Five Below Value! These values translate into creating the coolest brand on the plant, where talented people want to grow their careers…and here is how! Wow the Customer: Put the customer first and make a difference in people's lives Unleash Passion: Check your ego at the door and do what you say you will do Hold the Penny Hostage: Treat Five Below like your own business and hire talent that will do the same Achieve the Impossible: Set the bar high for self and team and make sure to take risks Work Hard, Have Fun, Build a Career: Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts Key Attributes: Customer Service Organization Productivity Ability to multi-task Follows Direction Professionalism Trainer/Developer/Motivator Communication Sales Driver/Goal Oriented RESPONSIBILITIES: Ensures all associates and managers are Wowing the Customer through personal contact with customers Responsible for achieving CSAT score goals provided by the District Manager Responsible for leading Front End Operations Training the staff on the High Fives of Customer Service Ensures that each guest has a fast, friendly, checkout Responsible for maintaining the store cleanliness, recovery, and ready for customers at all times Responsible for opening and closing store procedures Assists with Front End Operations Responsible for performing SM duties in their absence Assists in supervising all Associates Assists in training all Associates Assists in coaching all Associates Assists in developing all Associates Reviews all corporate communications and reacts accordingly Partners with supervisors or corporate office regarding store issues Drives store sales and controls expenses Assists payroll process and ensures payroll is within budget Assists in merchandising procedures Adheres to and holds associates accountable to all Five Below's Standard Operating Procedures(SOP) Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits Authorizes register functions including post voids, returns and discounts Complies with Human Resources policies and procedures Assists in receiving and stocking procedures Unloads merchandise from trucks Checks in shipments Stages merchandise for the sales floor Packs out merchandise Assists front end and queue merchandising Assists in driving Key Metrics: Sales, ADS, CSAT Scores, and Expense Control Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time QUALIFICATIONS: High School Graduate or equivalent. College experience preferred Minimum 1 year of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $16.00 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted 30+ days ago

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AprioAtlanta, GA
Work with a nationally ranked CPA and advisory firm that is passionate for what's next. Aprio has 30 U.S. office locations, one in the Philippines and more than 2,100 team members that speak 60+ languages across the globe. By bringing together proven expertise, deep understanding, and strategic foresight for fast-growing industries, Aprio ensures clients are prepared for wherever life or business may take them. Discover a top-rated culture, vast growth opportunities and your next big career move with Aprio. Join Aprio's Growth Team and you will help clients maximize their opportunities. Aprio is a progressive, fast-growing firm looking for a Sales Support Manager to join their dynamic team. The Sales Support Manager plays an important role in supporting strategic sales pursuits to ensure Aprio is highly competitive in the market place. This is a hands-on role for a person with experience developing high impact collateral for all stages of the sales process selling B2B services to C-suite buyers. This person will work with client-facing deal owners across the firm to improve sales results by developing attractive, high quality meeting materials and proposals in a timely manner. Position Responsibilities: Pursuit Support Develop thorough understanding of Aprio's services and the leaders of different industry groups and service lines Organize and participate in pursuit team meetings for strategic pursuits Educate deal owners across the firm regarding what tools are available to support their pursuits Advise pursuit teams about best practices Manage development of key pursuit proposals with strong attention to detail with high sense of urgency Assist service line leaders with the development and maintenance of proposal templates in Word and PPT Support creation of placemats, slide decks and other materials for meetings Ensure quality of meeting materials and proposals Ensure service sales materials are kept up to date in the sales tool library Manage US and off-shore resources to develop and QC proposals and other meeting materials Qualifications: CRM:Knowledge of Hubspot helpful Microsoft Suite: Strong Word, PPT and Excel skills, Canva a plus Task Management: Ability to prioritize and manage multiple tasks efficiently. Scheduling: Create timelines and schedules to ensure timely project completion. Documentation: Maintain comprehensive project documentation and records. Sales support: 5 years of experience in B2B sales support, ideally in a professional services environment Minimum of 2 years of experience in a sales role with a proven track record of independently closing deals Why work for Aprio: Whether you are just starting out, looking to advance into management or searching for your next leadership role, Aprio offers an opportunity to grow with a future-focused, innovative firm. Perks/Benefits we offer for full-time team members: Medical, Dental, and Vision Insurance on the first day of employment Flexible Spending Account and Dependent Care Account 401k with Profit Sharing 9+ holidays and discretionary time off structure Parental Leave - coverage for both primary and secondary caregivers Tuition Assistance Program and CPA support program with cash incentive upon completion Discretionary incentive compensation based on firm, group and individual performance Incentive compensation related to origination of new client sales Top rated wellness program Flexible working environment including remote and hybrid options What's in it for you: Working with an industry leader: Be part of a high-growth firm that is passionate for what's next. An awesome culture: Thirty-one fundamental behaviors guide our culture every day ensuring we always deliver an exceptional team-member and client experience. We call it the Aprio Way. This shared mindset creates lasting relationships between team members and with clients. A great team: Work with a high-energy, passionate, caring and ambitious team of professionals in a collaborative culture. Entrepreneurship: Have the freedom to innovate and bring your ideas to help us grow to become the CPA firm of choice nationally. Growth opportunities: Grow professionally in an environment that fosters continuous learning and advancement. Competitive compensation: You will be rewarded with competitive compensation, industry-leading benefits and a flexible work environment to enjoy work/life balance. EQUAL OPPORTUNITY EMPLOYER Aprio is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex; pregnancy; sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law. Aprio, LLP and Aprio Advisory Group, LLC, operate in an alternative business structure, with Aprio Advisory Group, LLC providing non-attest tax and consulting services, and Aprio, LLP providing CPA firm services.

Posted 1 week ago

Surgical Information Systems logo
Surgical Information SystemsAtlanta, GA
For over 29 years, Surgical Information Systems (SIS) has empowered surgical providers to Operate Smart by delivering innovative software and services that drive clinical, financial, and operational success. For ambulatory surgery centers (ASCs), SIS provides comprehensive software and services, including ASC management, electronic health records (EHRs), patient engagement capabilities, compliance technology, and revenue cycle management and transcription services, all built specifically for ASCs. For hospital perioperative teams, SIS offers an easy-to-use anesthesia information management system (AIMS). Serving over 2,700 surgical facilities, SIS is committed to delivering solutions that enable surgical providers to focus on what matters most: delivering exceptional patient care and outcomes. Recognized as the No. 1 ASC EHR vendor by Black Book for 10 consecutive years and honored with the Best in KLAS Award for ASC Solutions in 2025, 2023, and 2022, SIS remains the trusted choice for surgical providers seeking to enhance their performance. Discover how SIS can help you Operate Smart at sisfirst.com. This position located in our corporate HQ in Alpharetta, GA is responsible for assisting the Client Base by providing technical support on the solution via telephone and email. This position requires managing a variety of assignments throughout the life-cycle of a client's engagement with the Company including assisting on implementations, go-lives, post go-live, and after-hours technical support. Must be able to diagnose and communicate to clients about requirements and deliverables for successful issue resolution. ESSENTIAL DUTIES/ RESPONSIBILITIES: Manage client questions and concerns through a ticketing system from creation to completion. Follow established policies and procedures to assist clients most effectively. Provide clear and concise communications, both verbally and written, to clients. Effectively diagnose and troubleshoot cases by searching for solutions and providing education as well as issue resolution. Set realistic expectations with clients on timeline and budget for issue resolution. Identify possible issues with systems and present opportunities for the solutions to be improved or for the services for billable work. Assist in the creation of Knowledge Base Articles (KBAs) for Support team. Maintain detailed records on client work including communication transactions, problems, remedial actions taken, and issue resolution. Read technical manuals, confer with users, and conduct computer diagnostics to investigate and resolve issues or to provide technical assistance and support to a group of remotely based clients. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time SPECIFIC KNOWLEDGE & SKILLS REQUIRED: Knowledge of computers and electronics in order to understand how to diagnose and assess software solutions. Knowledge of customer service in order to best serve clients with a primary objective of ensuring high client satisfaction. Skill in active listening in order to accurately diagnose client issues. Skill in time management in order to effectively manage more than one ongoing project. Skill in instructing in order to teach others how to do things. Ability to communicate effectively through oral, written, and typed mediums. Ability to reason deductively by applying general rules to specific problems to produce answers that make sense. Ability to speak clearly and to understand speech in order to assist clients over the phone. Ability to tell when something is wrong or likely to go wrong in order to anticipate problems. Experience with medical billing, coding, A/R and/or collections is a plus Must have a minimum of 50Mbps internet download speed to effectively run SIS Systems Will be required to work in the Alpharetta office every Tuesday and Thursday and 1 (one) additional day assigned by SIS for a total of 3 days in the office each week. BENEFITS: Benefit package including Medical, Vision, Dental, Short Term Disability, Long Term Disability, and Life Insurance Vacation/Sick time 401(k) retirement plan with company match Paid Holidays SIS Cares Day Hybrid environment depending on the role We believe employees are our greatest asset and we empower them to make a difference in our business. Diversity and inclusion makes us all better. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, protected veteran status, and all other protected statuses Surgical Information Systems is an Equal Opportunity Employer and complies with applicable employment laws. M/F/D/V/SO are encouraged to apply. At this time we are unable to sponsor H1B candidates

Posted 1 week ago

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CareBridgeAsheville, NC
#HealthyBlueCareTogetherCFSP We are partnering with North Carolina DHHS to operationalize a statewide Medicaid Plan designed to support Medicaid-enrolled infants, children, youth, young adults, and families served by the child welfare system so that they receive seamless, integrated, and coordinated health care. Within the Children and Families Specialty Plan (CFSP), and regardless of where a member lives, they will have access to the same basic benefits and services, including Physical health, Behavioral health, Pharmacy, Intellectual/Developmental Disabilities (I/DD) services, long term services and supports, Unmet health-related resource needs, and Integrated care management. We envision a North Carolina where all children and families thrive in safe, stable, and nurturing homes. Sign-on Bonus - $1,500 LOCATION: This is a field role for Region 1, covering the areas of Swain/Graham/Cherokee counties. You must reside in one of these areas. HOURS: General business hours, Monday through Friday. TRAVEL: Travel within these areas is required. When you are not in the field, you will work virtually from your home. This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Care Extender (Peer Support Specialist-FC) is responsible for engaging with community partners, providing education, and strengthening relationships. This position plays a crucial role in supporting individuals and families by navigating the CFSP Foster Care program. You will utilize your professional expertise and lived experiences to guide and connect members and caregivers with those who can provide insight and expertise to assist in overcoming challenges. Primary duties may include, but are not limited to: Engage in general outreach, engagement, and follow-up with members and their caregivers and families to support care management efforts. Support care managers as they advocate for foster parents and other caregivers, addressing their needs or challenges with various agencies and systems. Coordinate services and appointments, such as wellness reminders and arranging transportation. Assist the care manager in assessing and addressing unmet health-related need For the State of North Carolina, in accordance with federal/state law, scope of practice regulations or contract, the requirements are: Requires a HS diploma or equivalent and a minimum 2 years of related experience; or any combination of education and experience, which would provide an equivalent background. Preferred Qualifications: Lived experience that provides valuable insights into navigating similar challenges is a must! Peer Support Certification is preferred. Excellent skills in maintaining professionalism and effective communication when interacting with individuals, providers, and stakeholders. Skilled in articulating ideas clearly and concisely, both verbally and in writing. Ability to build respectful and appropriate relationships with individuals across a wide range of disabilities and health conditions, as well as with their families. Strong capacity to collaborate effectively within a team environment and follow guidance from the Care Manager and the Care Management department. #HealthyBlueCareTogetherCFSP Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Posted 30+ days ago

Franklin Resources logo
Franklin ResourcesNew York, NY

$80,000 - $90,000 / year

Royce Investment Partners, an affiliate of Franklin Templeton, is hiring an experienced System Engineer (Tech Support). The System Engineer should possess deep and broad technical knowledge, the ability to communicate effectively, comprehend issues, and explain solutions. The System Engineer must be customer-oriented as well as patient to deal with a wide range of customers and situations. Customers include internal Royce employees and leaders within the organization. Responsibilities: Provide on-site technical support and customer service for the New York, NY office Serve as the first point of contact for customers seeking technical assistance over the phone, email, in person or other methods Perform in person and remote troubleshooting through diagnostic techniques and investigative questions Determine and execute best solutions based on the issue and details provided by customers Walk customers through the problem solving process Take ownership of issues through to completion Direct unresolved issues to the next level of support personnel Be an active advocate for the customer within IT and with outside technical groups Provide accurate information about IT products or services Record events and problems and resolutions in logs Follow up and update customer status and information Pass on any feedback or suggestions by customers to the appropriate internal team(s) Identify and suggest possible improvements on procedures Provide audio/visual setup (A/V) and support for technologies used in conference rooms Participate in projects and actively participate in team meetings Assist in office moves Requirements and Skills: Bachelor's Degree preferred but may be substituted for applicable work experience 3-5 years experience Proven experience as a help desk technician or other technical customer support role Broad and deep understanding of various computer systems, mobile devices and other technology products. This could include Microsoft Windows, Microsoft 365, VPN, Remote Desktop, Adobe Acrobat and Creative Cloud Ability to be resourceful, diagnose and resolve basic and complex technical issues A security mindset and critical thinking capabilities Documentation of all activities via issue/project tracking software Documentation of knowledge via wiki Organizational and time management skills to prioritize multiple help desk, project, ad-hoc and other priorities Customer-oriented and even-tempered Flexibility with working hours, including after hours and weekend work as needed Ability to work on-site five days per week (fully on-site) Ability to work in the U.S. without needing sponsorship as we are unable to provide visa support or sponsorship for this role Royce Investment Partners offers employees a competitive and valuable range of total rewards-monetary and non-monetary-designed to support the whole person and to recognize their time, talents, and results. Along with base compensation, other compensation is offered such as a discretionary bonus, 401k plan, health insurance, and other perks. There are several factors taken into consideration in making compensation decisions including but not limited to location, job-related knowledge, skills, and experience. At Royce Investment Partners, we apply a total reward philosophy where all aspects of compensation and benefits are taken into consideration in determining compensation. We expect the base salary for this position to range between $80K - $90K per year plus an opportunity to earn a bonus. Our Firm: Royce Investment Partners are pioneers in small-cap investing who've been actively managing portfolios since 1972. We specialize in actively managed strategies that invest in the broad and diverse small-cap universe with unparalleled knowledge and experience gained through more than four decades of investing. In 2020, Franklin Templeton acquired Legg Mason Inc, parent company to Royce Investment Partners. Learn more about our firm by visiting us online, Royce Investment Partners. #LI-US #Associate

Posted 30+ days ago

Burrell Behavioral Health logo
Burrell Behavioral HealthSpringfield, MO
Job Description: Job Title: Peer Support Specialist- Military Services Location: Springfield, Missouri Department: Adult Community Services Employment Type: Full-time Job Summary: Are you a passionate individual looking to make a significant impact in the lives of military personnel? As a Peer Support Specialist in Military Services, you will play a crucial role in helping individuals cultivate recovery skills and fully engage in their personal journey towards healing. By leveraging your lived experience, you will inspire hope and motivation in those you serve, ensuring they find the necessary tools and support to succeed in their recovery. Join our dedicated team, where compassionate collaboration and understanding are at the heart of what we do. Your unique insights will drive the success of our community-focused initiatives, providing invaluable assistance to our clients as they work towards healthier, more fulfilling lives. In this role, you will collaborate closely with clients, families, and multidisciplinary teams to foster connections with essential resources, guiding clients through the various stages of recovery and helping them achieve their goals. This position offers… Employee Assistance Program- 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost Mileage Reimbursement- Company paid for work functions requiring travel Employee Discounts- Hotels, Theme Parks & Attractions, College Tuition Workplace Culture- An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce Additional Perks & Benefits- Scroll down to the bottom of this post to learn more Key Responsibilities: Collaborate with individuals to develop personalized treatment plans that address their specific needs. Maintain regular communication with referral sources and guardians to discuss progress, transition planning, and relevant clinical matters. Participate in meetings to ensure continuity of care for individuals. Assist in researching and referring individuals to outside resources when necessary. Schedule treatment appointments and provide transportation to and from Recovery Support Services and community-based services. Support clients in accessing medical services and document all services in accordance with state and CARF standards. Offer crisis intervention and facilitate group education sessions as scheduled. Foster recovery and resilience in individuals with mental health and substance use disorders through peer support. Help individuals identify their strengths and resources for recovery. Encourage clients to live a healthy, productive, and sober lifestyle during and after their time in the facility. Education, Experience, and/or Credential Qualifications: Must be willing to self-identify as a present or former client of mental health and/or substance use services or self-identify as a person in recovery from mental health and/or substance use disorder. Requires one year of direct and personal experience with the mental health system as a primary consumer of services. Able to complete a state-approved Certified Peer Support training program and other required trainings within six months of employment. High School Diploma or equivalent is required. Certification as a Recovery Support Specialist (CRSS) is preferred but not required. Additional Qualifications: Successful completion of background checks, including criminal record, driving record, abuse/neglect, and fingerprint check. Current driver's license, acceptable driving record, and current auto insurance. Must be 21 years of age or older. Minimum one (1) year of recovery. Physical Requirements: ADA Consideration- Light work: Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently to move objects. Requires walking or standing to a significant degree, or entails working at a production pace that involves the constant pushing and/or pulling of materials, even though the weight of those materials may be negligible. Keywords: Peer Support Specialist, Military Services, Recovery Support, Mental Health, Community Support, Substance Use Disorder, Resilience, Crisis Intervention, Treatment Plans, Behavioral Health. Position Perks & Benefits: Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness. Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace. We are an Equal Employment Opportunity Employer. Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.

Posted 30+ days ago

Advance Auto Parts logo
Advance Auto Partsdurham, NC

$14 - $15 / hour

Job Description Job Description The Retail Customer Care Phone Support Operator is considered the front-line representative, providing best in class service to our customers and store team members. This individual will answer incoming phone calls, return voicemails and respond to emails. The Retail Customer Care Phone Support Operator is primarily responsible for locating proof of purchase for items bought in store, assists with return/exchange refusals, experiences within a store location and partnering with our store leadership via email and phone to resolve opportunities. The Retail Customer Care Phone Support Operator is able to provide resolutions to most concerns or partner with our store team members to find the best resolution for the customer. The operator is also tasked with navigating through many computer applications with speed and accuracy to provide timely customer resolutions. The major directive is to successfully serve our Customers and store Team Members better than anyone and assist them in the proper handling of questions, concerns and procedural opportunities. Our extensive training program provides analysts with the tools they need to make judgment calls in the moment to offer exceptional customer service with their own style. This role requires a stable internet connection to get you throughout the Workday. You must live within the Eastern Time Zone to be eligible for this role. Essential Duties and Responsibilities: Maintains composure while de-escalating customer issues Maintains and updates customers information in a case management system Close sales, upsell and process credit card payments Provide first level website technical support Follows up on outstanding items to issue completion Document each customer interaction in a case management system Meet or exceed company set targets for calls/chats handled, Team KPIs, customer satisfaction score, adhering to schedule and QA scores Provide guidance through the Advance Auto Parts in-store shopping experience Partner with other departments and store team members to resolve customers concerns Responsible for working incoming cases Provide knowledgeable answers to questions about company policies and procedures Maintain Advance Auto Parts product and policy knowledge Notify business partners of potential opportunities taken place within a store location Complete training courses by company set due date Requirements: Excellent written communication skills Must be able to multi-task Typing speed of at least 45 words per minute Must be available to work any shift between Monday-Friday 9:00am-6:00pm EST or until queue is cleared for closing shifts. Must be available to work holidays. We are closed on Christmas Day and Thanksgiving Day. Must thrive and be adaptable to an ever-changing fast pace environment Regular, dependable attendance and punctuality Demonstrated ability to work well with other departments, peers and business partners Excellent problem-solving skills, with a demonstrated ability to identify operational problems, recommend optimum solutions and follow through to resolution Must be available to attend entire paid training class Pass Background Check Location Eligibility: You must live within the Eastern Time Zone to be eligible for this role. Hours of operation: 8:30am - 5:30pm EST What does Advance have to offer you? 401k Retirement Savings Plan with competitive company match Paid Time Off and Sick Time Opportunity for overtime Special Recognition awards Opportunity for growth and promotion Career Path Opportunities: Most of our trainers, quality control coaches, managers and leaders began their career as Customer Service Operator Employee Discount Program Health, Dental, Vision and Prescription Drug Insurance Health Savings Account Medical and Dental Flexible Spending Accounts Employee Assistance Program Company paid Life insurance Company paid short & long term disability insurance Annual increase based on performance Positive work environment Team Member Networks available Volunteer Opportunities Military Leave, Jury Duty and Bereavement Pay Paid Disability Leave Due to Childbirth and Paid Parental Bonding Leave Visit our benefits website to view the many other benefits we offer: https://www.advanceautoparts.jobs/en-US/page/benefits Education and/or Experience High school diploma or General Education Degree (GED); and Minimum of 2 years related experience and/or training or equivalent combination of education and experience Call Center or Customer Service experience preferred but not required French/English or Spanish/English desired but not required Automotive Knowledge desired but not required Supervisory Responsibilities: None Certificates, Licenses, Registrations: None Required, ASE preferred Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Compensation Range 13.50 USD PER HOUR - 15.25 USD PER HOUR Benefits Information https://jobs.advanceautoparts.com/us/en/benefits California Residents click below for Privacy Notice: https://jobs.advanceautoparts.com/us/en/disclosures

Posted 30+ days ago

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Glean Technologies, Inc.New York City, NY
About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry's most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles. At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean's agentic capabilities - AI agents that automate real work across teams by accessing the industry's broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level. Recognized by Fast Company as one of the World's Most Innovative Companies (Top 10, 2025), by CNBC's Disruptor 50, Bloomberg's AI Startups to Watch (2026), Forbes AI 50, and Gartner's Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we're helping the world's largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality. If you're excited to shape how the world works, you'll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You'll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company. About the Role: Glean is looking for a talented Technical Support Engineer to join our rapidly expanding, venture-backed startup, to support our growing customer base by providing them with a superior support experience to pair with our amazing product. As a Technical Support Engineer, you will partner with the Field team and customer to drive successful outcomes to all levels of inquiries and issues they may encounter in their Glean journey. You will be part of a team of motivated, seasoned support professionals - this team lives and breathes our company value "customer-obsessed". You will: Please note that this role will support customers globally and we are flexible to have the work start time aligned to either US-East or US-West business hours Provide high-quality customer communication, technical troubleshooting, resolution, and follow-through for all assigned customer issues and inquiries, ensuring we meet or exceed all customer and internal SLA's Assist customers with new product features & configurations along with onboarding new datasources and integrations into Glean to increase the content and knowledge for their users' search and assistant experience Educate customers on the use of Glean product features as needed Identify customer system health issues by analyzing key metrics and dashboards, then devising and executing a remediation plan while coordinating and updating the customer throughout Resolve customer-impacting alerts and drive customer change requests by coordinating activities with customer administrators Contribute to customer help articles and internal runbooks to improve overall support delivery Provide root cause analysis documents to explain high-impact incidents when needed Work closely with teams across Glean to drive product, process, and service improvements About you: Interpersonal skills: Communication: professional presentation and interaction skills with both customers and internal teams Project planning: plan and execute implementation of customer projects, including configuration and customization with integrations to SaaS-based systems Self-motivated: proactive approach to delivering service to customers Detail-oriented: highly organized and methodical, ensuring all issues are managed to completion Data-driven: utilize metrics and objective measurements to assess success and improvement opportunities for customers Fluency English required, fluency in a foreign language a huge plus CSM Experience in a product-led or SaaS company is a plus Technical skills: Problem-solving: troubleshoot and identify the root cause of issues utilizing all elements of the technical stack from network, system, database, storage, and application through to the end-user device Experience in at least one of the following disciplines: Customer Success Management, Support Engineering, Professional Services, Technical Project Management Experience in a customer-facing role in at least one of the following: Search technologies, Knowledge technologies, SaaS-based system integrations Experience with Cloud technologies in at least one of the following: Google Cloud Platform (GCP), Amazon Web Services (AWS) or Microsoft Azure. Education & Experience Bachelor's Degree with at least 3 years of industry experience or Masters with at least 1 year of industry experience. We are hiring at all role levels, from junior to principal level. Compensation & Benefits: Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits. We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused. We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

Posted 30+ days ago

Via of the Lehigh Valley logo
Via of the Lehigh ValleyBethlehem, PA

$17 - $18 / hour

Apply Description Join a team that's been recognized as a Top Workplace three years in a row- 2023, 2024, and 2025! Via is hiring a part-time Community Coach who is passionate about supporting individuals with disabilities in achieving greater independence, confidence, and connection. Success comes in this role from having a genuine interest or passion for working with individuals with disabilities. The Community Coach position starts at $17/hour for a High School Diploma or equivalent, $17.50/hour for an Associate's Degree and $18/hour for a Bachelor's Degree. Additionally, earn up to $1.75 more per hour by completing all three levels of the National Alliance of Direct Support Professionals (NADSP) Career Ladder Program-a nationally recognized credentialing path that celebrates your growth and commitment. You will ENJOY the following when working at VIA: Flexible Work Schedule. Weekends are not required. Casual work attire. Education assistance up to $3,125 per year for part-time employees. Education incentive: earn MORE when you obtain a degree or certification. Professional Development Opportunities: NADSP Career Ladder Program - earn an additional $1.75/hour once all three levels have been completed. Special employee events such as raffles, work anniversary celebrations, recognition awards and monthly celebration events. Paid Training and mileage reimbursement. As a part-time Community Coach- Direct Support Professional you will: Assist individuals with disabilities in attaining their social and work-related goals. Work independently in the community. Visit museums, attend local events, and help participants volunteer. Use your creativity to plan activities for the individuals you support. Collaborate with fellow team members. Qualifications and Requirements: High School Diploma or equivalent is required. Ability to work in a variety of settings and function in an ever-changing environment. Standing, sitting, lifting, walking is required daily. Ability to lift up to 50 pounds is required. Must have a valid driver's license, personal vehicle and appropriate vehicle insurance. Traveling in the community is required. Flexibility in work hours is required to meet department demands, including availability for evening. Use of technology platforms such as Setworks, Paylocity, Microsoft Office, and email is required daily. Ability to adapt to changing schedules while maintaining productivity and efficiency. Must be flexible and able to adapt to a variety of environments. We invest in our team through training, career development and educational assistance. Our team enjoys a supportive work environment that encourages the success of the individuals we serve and our employees. This success comes from living our values: People, Growth, Teamwork, Community, Diversity, Shared Ideas and Advocacy. Join our team and grow a fulfilling career with us! CHANGE LIVES. WORK FOR VIA. Via of the Lehigh Valley is an Equal Opportunity Employer of Women, Minorities, Protected Veterans, and Individuals with Disabilities.

Posted 30+ days ago

Tekmetric logo
TekmetricHouston, TX
About Tekmetric Tekmetric is the all-in-one, cloud-based platform helping auto repair shops run smarter, grow faster, and serve customers better. Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive - not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service, earning trust, and growing sustainably. Officially founded in Houston in 2017, Tekmetric has grown from a single shop's vision to the industry's leading solution - all by staying true to our values of transparency, integrity, innovation, and a service-first mindset. But we're not just building software. We're building a movement. We're empowering repair shops to rise above the daily grind, create meaningful connections with their customers, and lead the industry forward - one interaction at a time. Come build with us. Join the journey. Shape the future of auto repair. What You'll Do In this role, you lead our Customer Support department with the goal of driving successful outcomes and long term customer satisfaction. You know what it takes to provide world-class customer support, and you can do all the above while keeping an eye on the KPIs and outcomes for your team (including response times, CSAT, NPS, and renewal rates) You will be responsible for: Maintain best in class SLA's for customer support communication channels, including phone, chat, and email Establish quarterly strategy and corresponding KPIs, prioritize work and monitor team performance Drive operational efficiencies in support that allow us to continuously resolve prioritized issues faster, more effectively (higher customer satisfaction score) and with less resources. Manage critical customer escalations to successful outcomes that enable credible reference ability and build trusted customer relationships. Gather results, analysis, quality control metrics, client feedback, questions, audit results and other forms of output in order to monitor, manage and implement additional training and support services as required to ensure the highest quality of services to the customer. Work collaboratively with internal stakeholders such as product, sales, and other departments along with external partners to build customer success programs for new product offerings. Partner cross-functionally to ensure milestones and deliverables are met/delivered on-time and within budget. Lead collaboration and change management with other teams to ensure support-related requirements are successfully created, defined, and approved What You'll Bring You are a proven, empathetic and dynamic leader that motives those around you. You will combine business acumen, executive presence and exceptional leadership skills, and a pursuit of quality and delivery excellence. You enjoy a fast paced environment where technology change and innovation are constant. 5+ years of experience in a leadership role overseeing customer support, preferably in a SaaS environment. Expertise in customer service operations, processes, and infrastructure in support. Experience in addressing customer needs by leveraging AI tools. Ability to gain deep understanding of customers' concerns and thoughts regarding the use of products, and the ability to troubleshoot as needed. Prior success in establishing and analyzing business processes that drove higher business operational efficiencies and customer satisfaction. Experience successfully recruiting, building, training, and promoting world class teammates. Excellent collaboration skills and team focus. Clear understanding of core drivers of Customer Success. Candidates must be local to Houston; this is a hybrid work model The Tekmetric Way At Tekmetric, we're building a culture where winning matters - not for ego, but because when our customers win, we win together. We move fast as a team, remain curious, and take full ownership of our results - no excuses, no finger-pointing. If you thrive in ambiguity, take initiative, and value honest feedback as a tool for growth, you'll feel right at home here. We're direct but respectful, ambitious yet grounded, and collaborative at every level. Everyone leads through impact and is encouraged to speak up, share ideas, challenge assumptions (even your manager's), and push for better outcomes. This is a place for builders, not bystanders. Success here requires focus, follow-through, and a willingness to roll up your sleeves - but, if you're motivated by meaningful work and real results, the experience is deeply rewarding. You'll join a team that cares about the work, supports one another, and isn't afraid to take smart risks to achieve bold goals. If that fires you up rather than intimidates you - we can't wait to meet you! Why You'll Love Working With Us Health & Wellness That Have You Covered: Enjoy the flexibility of remote work Competitive base salaries that reflect your value. Generous Paid Time Off, because we know you do your best work when you're well-rested. Support for every stage of life-with paid maternity, parental bonding, and medical leave for you or your loved ones. Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families. Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp. Investing in Your Future (and Present): 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% - so your future self will thank you. Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further. Life and Accidental Death & Dismemberment (AD&D) Insurance for added peace of mind. Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best. After one year of employment, enjoy a $300 home office setup bonus to help make your space work for you. Keep growing with support for continuing education - we're invested in your development. Most importantly, we have a stellar team of coworkers, a really cool office, and lots of fun activities! Tekmetric is an equal opportunity employer. We hire hard working individuals, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Posted 30+ days ago

CareBridge logo
CareBridgeRaleigh, NC
#HealthyBlueCareTogetherCFSP Placement Support Coordinator $2,500 SIGN ON BONUS We are partnering with North Carolina DHHS to operationalize a statewide Medicaid Plan designed to support Medicaid-enrolled infants, children, youth, young adults, and families served by the child welfare system so that they receive seamless, integrated, and coordinated health care. Within the Children and Families Specialty Plan (CFSP), and regardless of where a member lives, they will have access to the same basic benefits and services, including Physical health, Behavioral health, Pharmacy, Intellectual/Developmental Disabilities (I/DD) services, long term services and supports, Unmet health-related resource needs, and Integrated care management. We envision a North Carolina where all children and families thrive in safe, stable, and nurturing homes. North Carolina residency is required! Location: We are currently seeking people throughout the State of North Carolina in the following DSS Regions: Region 1 counties: Buncombe, Cherokee, Clay, Graham, Haywood, Henderson, Madison, Polk, Swain, Transylvania, Yancey, Macon, Jackson, Mitchell. Region 2 counties: Alexander, Alleghany, Ashe, Avery, Burke, Caldwell, Catawba, Cleveland, Gaston, Iredell, Lincoln, McDowell, Rutherford, Watauga, Wilkes. Region 3 counties: Alamance, Caswell, Chatham, Davidson, Davie, Durham, Forsyth, Guilford, Orange, Person, Randolph, Rockingham, Stokes, Surry, Yadkin. Region 4 counties: Anson, Cabarrus, Harnett, Hoke, Lee, Mecklenburg, Montgomery, Moore, Richmond, Robeson, Rowan, Scotland, Stanly, Union. Region 5 counties: Edgecombe, Franklin, Granville, Halifax, Johnston, Nash, Northampton, Pitt, Vance, Wake, Warren, Wayne, Wilson, Greene. Region 6 counties: Bladen, Brunswick, Carteret, Columbus, Craven, Cumberland, Duplin, Jones, Lenoir, New Hanover, Onslow, Pamlico, Pender, Perquimans, and Sampson Region 7 counties: Beaufort, Bertie, Camden, Chowan, Currituck, Dare, Gates, Hertford, Hyde, Martin, Pasquotank, Perquimans, Tyrrell, and Washington. Travel within your assigned DSS Region is required. When you are not in the field, you will work virtually from your home. These roles are statewide field-based and requires you to interact with patients, members, or providers in person four to five days per week. This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Placement Support Coordinator plays a critical role in the Foster Care team by ensuring that children are placed in appropriate and caring foster homes. This role requires excellent communication skills, empathy, and a strong sense of responsibility to match children with the most suitable foster families. The coordinator works closely with case managers, foster families, and other stakeholders to facilitate placements and provide ongoing support. How you will make an impact: Perform case management telephonically and/or through home visits within the scope of licensure for special programs like Foster Care. Assess and identify appropriate foster home placements considering each child's specific needs and circumstances. Develop comprehensive care plans to address objectives and goals identified during assessments. Facilitate pre-placement visits and introductions to help children and families transition smoothly. Coordinate with internal and external resources to meet the integrated (physical and behavioral) whole person care needs of the member. Maintain strong relationships with foster families, providing support and guidance throughout the placement process. Support members' access to appropriate quality and cost-effective care, modifying plans as needed. Maintain accurate records of placements and communications following organizational and legal requirements. For the State of North Carolina, in accordance with federal/state law, scope of practice regulations or contract, the requirements are: Requires an active and current license as an LCSW, LCMHC, LPA, LMFT, or RN issued by the state of North Carolina. Requires a MS/MA in social work, counseling, or a related behavioral health field, or a degree in nursing. Requires three (3) years of experience providing care management, case management, or care coordination to individuals served by the child welfare system. Preferred: Previous experience in foster care, social work, or related fields is strongly preferred. Strong understanding of the foster care system and child welfare policies is strongly preferred. Excellent interpersonal and communication skills, with an ability to work collaboratively is strongly preferred. Proficiency in Microsoft Office Suite and experience with child welfare databases is strongly preferred. Empathy, compassion, and a strong commitment to child welfare is strongly preferred. We are unable to accommodate LCSW-A, LCMHC-A or any other associate level licenses #HealthyBlueCareTogetherCFSP Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Posted 30+ days ago

I logo

Direct Support Professional

Independent Case ManagementHuntsville, AR

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Job Description

Flex 40 hours Witter, AR

Primary Duties and Responsibilities

  • Providing quality care, direction, guidance, and help to customers with daily activities, such as bathing and bathroom functions, feeding, planning menus, dressing, grooming, taking medication and/or administering treatments, and housework.
  • Help customers make and keep appointments, provide or arrange transportation to run errands and serve as a companion
  • Help customer achieve agreed-upon goals to improve quality of life and integration into the community
  • Provide written daily updates of each shift's activities using an online platform
  • Observe the customer's condition and monitor the surroundings to ensure customer safety and success. This includes monitoring of equipment and materials
  • Perform other duties as assigned

Key Competencies

  • Quality decision making
  • Effective communication
  • Superior problem solving
  • Interpersonal effectiveness
  • Receptive to feedback
  • Positive work ethic
  • Instills trust
  • Administrative effectiveness

General Requirements for All ICM Employees

  • Understands and endorses ICM's mission and vision
  • Follows all ICM policies, procedures and Standard Operating Procedures (SOPs) and asks for clarification and explanation when needed
  • Understands and complies with all HIPAA regulations
  • Maintains a clean and orderly work environment
  • Must have a high school diploma or equivalent (some positions require additional education)
  • Maintains prompt and regular attendance

Work Schedule

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