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IT Service Desk Support Specialist-logo
IT Service Desk Support Specialist
Booz Allen HamiltonDoral, Florida
IT Service Desk Support Specialist Key Role: Provide in-depth support and lead problem solving and implementation efforts for specific technology products or applications. Apply specific functional knowledge and working and general industry knowledge. Develop or contribute to solutions to a variety of problems of moderate scope and complexity. Work independently with some guidance and review or guide activities of junior employees. Provide a high-level of customer service and support to ensure each customer feels they are getting the attention they need and the IT support for problem resolution. Be responsible for recording, categorizing, prioritizing, and resp ond ing to basic user and system issues, as well as resolving more complex user and system issues. Enter and track tickets for the requesting organization. Maintain responsibility for attending meetings that affect Help Desk processes and procedures. Communicate ticket follow-ups, system updates, improvements, and outages to the customer to ensure they are well informed of status. Solve problems using documented Standard Operating Procedures ( SOPs ) . Provide support to IT systems, including day-to-day operations, monitoring, and problem resolution for all the client, server, storage, and network devices. Provide support for the escalation and communication of status to agency management and global customers. Basic Qualifications: 4+ years of experience as an IT professional 2+ years of experience supporting a help desk or service desk Ability to work weekends and holidays Ability to work shifts in support of 24 / 7 / 365 IT support operations Secret clearance Bachelor's degree Additional Qualifications: Ability to prioritize and execute tasks in a high-pressure environment Ability to work in a team-oriented, collaborative environment Possession of excellent customer service skills Security+ Certification Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information ; Secret clearance is required. Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page. Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $52,900.00 to $108,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date. Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Work Model Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely. If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility. If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.

Posted 3 days ago

Sales Support Associate-logo
Sales Support Associate
Cetera InvestorsWestbury, New York
Description What we need: This role supports the Registered Financial Services Sales Representative’s business with day-to-day administrative assistance while enhancing the service experience of clients*. *This role requires FINRA licensing within 12 months of hire to allow the incumbent to expand the client support provided to the Representative. What you will do: Act as a liaison between the representative and their clients. The type of support is dictated by whether the incumbent is FINRA licensed. As directed by the representative, based on client needs, run product illustrations, graphs, charts, etc. for presentation to the client by the representative. Provide clerical support including the mailing of approved correspondence, photocopying, answering the representative’s telephone and communicating messages. Maintain representative’s file organization. What you will learn: Products and services including Mutual Funds, Annuities and Life Insurance, Retirement products including IRAs and 403(b)s College funding products including ESAs and 529 plans Asset allocation strategy Time value of money Prospecting and telephone techniques (if you become FINRA licensed) Compliance training What you need to have: High School diploma or equivalent Some college preferred FINRA licensing required (S6/S63/Life/Health) with in 12months of hire. Training will be provided. Strong verbal communication skills with a customer-service focus Strong organizational skills Ability to meet deadlines Proficient use of Microsoft Office including Word, Excel and PowerPoint What you should expect: We are a fast-paced but fun environment where you can expect to learn a great deal and can feel good about making a positive difference in the financial lives of individuals across the country. Our competitive Health program offers a comprehensive benefits package that supports healthy lifestyles, preventative care and helps to protect against hardship. Our retirement plan offers our employees the opportunity to plan ahead for a strong financial future well beyond their working years. About Cetera Investors and Cetera Financial Group Cetera Financial Group® ("Cetera") is a leading network of independent retail broker-dealers empowering the delivery of objective financial advice to individuals, families and company retirement plans across the country through trusted financial advisors and financial institutions. Cetera is the second-largest independent financial advisor network in the nation by number of advisors, as well as a leading provider of retail services to the investment programs of banks and credit unions. Through its multiple distinct firms, Cetera offers independent and institutions-based advisors the benefits of a large, established broker-dealer and registered investment adviser, while serving advisors and institutions in a way that is customized to their needs and aspirations. Advisor support resources offered through Cetera include award-winning wealth management and advisory platforms, comprehensive broker-dealer and registered investment adviser services, practice management support and innovative technology. " Cetera Financial Group " refers to the network of retail independent broker-dealers encompassing, among others, Cetera Advisors , Cetera Advisor Networks , Cetera Financial Institutions, Cetera Financial Specialists , First Allied Securities and Summit Brokerage Services . Please Note : Cetera does not accept unsolicited Agency resumes. Any unsolicited resumes received from Agencies will be considered property of Cetera unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

Posted 30+ days ago

Direct Support Professional (DSP) - Group Home-logo
Direct Support Professional (DSP) - Group Home
Easterseals PORTRoanoke Rapids, North Carolina
We are currently hiring for the following locations and shifts: City: Roanoke Rapids Part time: Shifts available: Every other weekend 9am to 9pm to include Saturday & Sunday (24hrs.) Every other weekend 9pm to 9am to include Saturday & Sunday (24hrs.) PRN (as needed): During the week and weekends. What You’ll Do Your care will greatly impact the lives of those you assist. You'll help clients with daily activities, employment support, and social engagement, ensuring their days are meaningful. Daily documentation is required. In a residential group home setting, you may also transport residents to local community activities. You'll support individuals with intellectual and developmental disabilities in gaining skills for greater independence at home, in their program, or in the community. How You’ll Benefit Joining our team means we support and promote your personal growth and development. You'll earn a competitive hourly rate starting at $15/hr, enjoy set shift schedules, and receive paid training to complete the required courses, equipping you with essential skills to best serve our clients. CPR / First Aid Mindset Medication Administration/Infectious Disease/Seizure Management Other training courses relevant to this position and your career growth. Ideal Candidate Attributes To join our team, you must have a willingness to provide care in various community settings. We require proof of a High School Diploma or GED, a valid driver's license, a good driving record and current auto insurance. You must also be willing to successfully complete a background check. If you’re kind-hearted and seek a rewarding career opportunity where you can make a huge difference in the daily lives of the people you will help, then please apply now at our website: www.eastersealsport.com OR by sending your resume to: recruiter@eastersealsucp.com . About Easterseals PORT Health Easterseals PORT Health is a trustworthy, compassionate partner providing disability, behavioral health and addiction treatment services to help our neighbors live their best lives. Our diverse 2,600 team members provide meaningful support to 40,200 kids, adults and families in 11,000 home, facility and community locations across North Carolina and Virginia. Our working environment supports employee & client health with a ‘no tobacco’ use policy (tobacco free and smoke free) in all offices, client facilities, properties, and agency vehicles. We believe that by leveraging the unique strengths and perspectives of our workforce, we can advance our just cause, while building a healthy, sustainable organization. That’s why we listen, seek to understand & act to make ESPH an Inclusive Culture, Different Voices, Embracing Potential, Authentic Self & Learning & Growing (IDEAL) organization. Applicants of all abilities are encouraged to apply!

Posted 2 weeks ago

FT Support Associate-logo
FT Support Associate
Tory BurchAllen, Texas
We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company’s guiding principle, expressed through Tory’s collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community. You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you’re prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today! Life @ToryBurch is Special Because: When you join us, you’re joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry. Our culture is welcoming and inclusive -- everyone is empowered to make a difference. We have the best team in the world and believe in paying competitively and rewarding high performance. Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life. We love seeing our employees wear our beautiful collections. You’ll receive a generous employee discount and access to exclusive special offers. We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way We believe in the importance of giving back and you’ll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days. This Role is Tailor-Made for You Because: You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You’re also resourceful and collaborative, highly motivated and efficient. A sense of humor is a plus! A Day in the Life: The typical day is… atypical. You might be acting greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. The consistent thread is that you’ll be working with an amazing team of women and men who share your passion for excellence. To Land This Role: One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts Occasional overnight travel may be required Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time Why You’ll Want to Join Our Team: Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us! How We Work Together Adaptable – We change before we have to Entrepreneurial – We own it Collaborative – There’s no “I” in Tory Client & Brand Focused – We put ourselves in Tory’s shoes Live the Values – We show up for each other Functional Expertise – We’re constantly learning and growing #TeamTory Values We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor. Compensation Range The compensation range for this position is 15.00 USD - 15.00 USD. Our offer will be based on your relevant experience and work location. Benefits Information We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours. E qual Employment Opportunity Statement Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual’s age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment. Disability Accommodation Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact thetalentteam@toryburch.com .

Posted 30+ days ago

Technical Support Analyst (Fundraising Events)-logo
Technical Support Analyst (Fundraising Events)
Cook SystemsMemphis, Tennessee
Launch Your Career with Cook Systems Ready to elevate your career? Cook Systems , a certified veteran-owned IT consulting firm, has been transforming businesses and careers since 1990. Whether you’re aiming to work with a Fortune 500 company or a small business, we’ve got you covered. Our core values—integrity, investment, and innovation—drive everything we do, ensuring you grow and succeed in a dynamic, supportive environment. We understand the importance of work-life balance and personal growth. Our cutting-edge IT consulting partners and FastTrack talent program are designed to help you excel. Join our forward-thinking team where excellence and creativity are valued every day. Check out what our associates have to say on Glassdoor . Ready to take your career to new heights? Cook Systems is where your journey to success begins! COOK SYSTEMS INTERNATIONAL has an IMMEDIATE need for a Technical Support Analyst (Fundraising Events) Job Description: This position requires an experienced, versatile Analyst to support fundraising technology in both an on call and onsite capacity. The person serves as the primary ITS representative in charge of planning and executing technology needs for virtual and in person events. Responsible for the overall event technology success which includes but is not limited to; evaluating the event scope to acquire and coordinate all technology needs whether provided by the organization or a vendor partner, set up of equipment, testing software functionality, network, and telephone connectivity. When onsite, is responsible for set up, maintenance, support, and tear down of all application and hardware technologies. The following skills are required for success in this position: Excellent communication, interpersonal and customer service skills, comfortable interacting both one on one, in groups and in the conduct of meetings. Advanced knowledge of computers, operating systems, working knowledge of network infrastructure and comfort with coding languages. Must have strong knowledge of all Windows Operating Systems as well as Apple OS/iOS and advanced knowledge of iOS operating systems. Previous working experience with ticketing software such as JIRA, collaboration platforms such as Confluence, and the AGILE software development cycle a plus. Must be willing to work outside of normal working hours including nights and weekends as needed. Must possess a valid driver's license. May travel up to 50% of the time Knowledge ordinarily acquired through a Bachelor’s degree and 2 years’ experience combining technical, analytical and functional experience. e/o/e Additional Details: Workplace Setting: Onsite #LI-Onsite Job Type: Contract Seniority Level: Mid-Senior Level Job Function: IT Why Work with Us At Cook Systems, we don’t just offer jobs—we build futures. Our team is the heart of everything we do, and we’re committed to supporting you with benefits that go beyond the basics. We want you to feel secure, valued, and empowered from the very beginning of your journey with us. When you join Cook Systems, here’s what you can look forward to: Your Health, Your Way: Choose from two comprehensive medical plans through Blue Cross Blue Shield, complete with dental and vision coverage. With access to one of the nation’s largest networks, you’ll get the care you need for yourself and your family—wherever life takes you. Peace of Mind, Every Step of the Way: Protect what matters most with life, critical illness, and accident insurance through Unum. Because your loved ones deserve security no matter what the future holds. Flexibility for Life’s Needs: Save money and plan ahead with a Flexible Spending Account and Daycare FSA through Navia, helping you manage healthcare and dependent care expenses on your terms. Bridging the Gaps: Unexpected costs? No problem. Our Health Gap Insurance through Sunlife helps ensure you’re covered when it counts. Your Future Starts Now: Dream big with our 401(k) retirement plan through The Standard. After just six months, you will be eligible to participate, because your future deserves a strong foundation. At Cook Systems, you’re not just another employee—you’re a vital member of our team. Here, your ideas matter, your contributions shine, and your career will thrive. Together, we innovate, grow, and celebrate success every step of the way. Are you ready to be part of something bigger? Let’s build the future together at Cook Systems. #IND1 #LI-CS1

Posted 5 days ago

Direct Support Professional / DSP / Day Habilitation Center - Melville-logo
Direct Support Professional / DSP / Day Habilitation Center - Melville
QSAC CareersMelville, New York
"Urgently Hiring!! Looking to fill as soon as possible!!” Job Summary The Direct Support Professional (DSP), such as a Group Leader or Habilitation Specialist, is responsible for assisting the people we support, while following established treatment plans. QSAC’s Day Habilitation program emphasizes the importance of promoting independence and integration into the community through recreational outings and volunteer training opportunities. You will abide by the Direct Support Professional Code of Ethics at all times. The salary range for this position is $18.00 an hour. Shift Information: Early Morning to Late Afternoon, Weekdays Only. Provide Safety & Support Assist the individuals to develop and maintain relationships Promote and protect the health, safety and emotional well-being of the individuals Commit to person-centered supports and honor the personality, preferences, culture and strengths of the individuals Work in partnership with others to support all individuals to lead self-directed lives Implement and adhere to established treatment plans Transport individuals in agency vehicles as needed Administrative & Company Policies Maintain all required certifications May be required to report to alternate work location (e.g. Hospital, Dr.’s Office etc.) Report problems and concerns to supervisors immediately Physical Demands Ability to run, when needed Ability to safely assist lifting individuals of various weights and 20 lb items Education/Qualifications NYS Drivers License Vaccination required High School Diploma or GED Experience working with people with intellectual/developmental disabilities Valid driver’s license and good driving record is highly preferred Mission QSAC is a New York City and Long Island based nonprofit that supports children and adults with autism, together with their families, in achieving greater independence, realizing their future potential, and contributing to their communities in a meaningful way by offering person-centered services. QSAC pursues this mission through direct services that provide a supportive and individualized setting for children and adults with autism to improve their communication, socialization, academic, and functional skills. Benefits Our benefits go beyond health and retirement. You will be joining a passionate community of professionals and staff who support each other in a challenging and rewarding work culture. Competitive salary – Dependent on work experience & valid Driver’s License Medical, Dental and Vision Insurance have very low out of pocket costs (for FT staff) Medical can be as low as $6 dollars per paycheck /( for FT staff) Generous Paid Time Off policy (for full time staff) Start with 24 days annually Group Life Insurance and Long Term Disability (for FT staff) Flexible Spending Accounts (for FT staff) Defensive Driving pay incentive (for positions that require driving) Pre-Tax Commuter Benefits 403(b) Retirement with Discretionary Employer Match Paid Training in the field of human services and ABA Opportunities for career advancement Qualifications are subject to change in accordance with government regulations. Qualifications are subject to change in accordance with government regulations. *This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned. QSAC is an Equal Opportunity Employer (EOE). Mission-Oriented. Results-Driven. Collaborative. Passionate. We Are QSAC. To apply: Please send resumes to jobs@qsac.com INDCLINIC

Posted 30+ days ago

Dynamic PC Support Techician-logo
Dynamic PC Support Techician
Worldwide TechServices OpenKentwood, Michigan
Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver’s License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Posted 2 weeks ago

Dynamic PC Support Techician-logo
Dynamic PC Support Techician
Worldwide TechServices OpenTraverse City, Michigan
Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver’s License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Posted 30+ days ago

Consumer Support Agent - NY - Bilingual - Korean-logo
Consumer Support Agent - NY - Bilingual - Korean
Public Partnerships, LLCAlbany, New York
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Public Partnerships LLC (PPL) helps people with disabilities, chronic illnesses, or other long-term health conditions stay at home and “self-direct” their care. Known as consumer direction in New York, this long-term care model empowers people to take control of who provides their services and where. PPL was selected to be the Statewide Fiscal Intermediary for the New York Consumer Directed Personal Assistance Program (CDPAP) starting in 2025. We, along with a diverse alliance of service partners across the state, will be supporting the delivery of culturally sensitive and disability competent care to CDPAP participants. We are looking for people who share our passion for helping New Yorkers live happy, healthy, and independent lives to support CDPAP consumers and their personal assistants across a broad spectrum of services and functions. Our culture attracts and rewards people who are compassionate, results-oriented, and driven to exceed customer expectations. We desire motivated candidates who are excited to join our fast-paced, consumer-focused environment, and who want to make a difference in helping transform the lives of the people we serve. Learn more about PPL and CDPAP at https://pplfirst.com/cdpap . Duties & Responsibilities: • Responds to inbound/outbound call inquiries. • Initiates outbound calls to respond to inquiries and to follow-up with previous contacts. • Responds to all inquiries in a professional, friendly, and timely manner, public-service oriented and understands the needs and works effectively with persons with disabilities. • Performs support ticket transaction resolution tasks and administrative functions. • Responsible for creating and maintaining excellent documentation of all calls, questions, complaints and mailed inquiries. • Responsible for maintaining adequate records/documentation for audit and internal control purposes. • Routes mail, email, and other administrative support duties as assigned. • Responsible for learning program rules of assigned projects to ensure ability to respond to customer service inquiries. • Responsible for developing excellent working knowledge of operating platforms required to fulfill job responsibilities Required Skills: • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. • Expected to have excellent verbal, written communication, and troubleshooting skills. • Demonstrated understanding and ability to work with persons with disabilities. • Ability to compose reports, business correspondence, and procedure manuals. • Excellent verbal and written communication skills. • Ability to troubleshoot. • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. • Excellent attention to detail and ability to manage time effectively in a fast-paced environment. • Knowledge of Microsoft Windows, Excel and Word preferred. Qualifications: Education: High school degree or equivalent required. Experience: 6-month call center experience preferred; or 1-year customer service. Bilingual required Working Conditions: Remote setting Salary Range: $20.00 To $24.00 Hourly Compensation & Benefits: 401k Retirement Plan Medical, Dental and Vision insurance on first day of employment Generous Paid Time Off Employee Assistance Program and more! Base pay may vary depending on skills, experience, job-related knowledge, and location. Certain positions may also be eligible for a performance-based incentive as part of total compensation. The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities, or skills of personnel so classified Public Partnerships is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PPL, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PPL will not tolerate discrimination or harassment based on any of these characteristics. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Posted 30+ days ago

Direct Support Professional (DSP) - 2nd Shift Part Time (1on1 hours)-logo
Direct Support Professional (DSP) - 2nd Shift Part Time (1on1 hours)
Hope Network CareersLivonia, Michigan
The Direct Support Professional (DSP) supports the individual goals of the person served and helps them become integrated into his/ her community in the least restrictive manner. The DSP may assist in areas of mobility, activities of daily living, communication, cognition, health management, social networking, vocational, leisure time management, and community participation. Why a DSP at Hope… Make a difference in people's lives, including your own. Here are just some of the ways Hope Network invests in you for all that you do: Educational Reimbursement Career Pathing Paid Training Employee referral bonus Generous paid time off Retirement savings plan How you will change lives… The Direct Support Professional will assist in the following areas of personal care and development: Safety Monitor and ensure safety 24/7; this may be eyes- on, one-on-one, 15 or 30 minute checks, etc. Support crisis prevention, intervention, and resolution Relationships Establish collaborative relationships built on trust and empathy through consistent and meaningful communication Foster a spirit of partnership with individuals served, the community, and other professionals Activities and Daily Living Skills Help build effective skills for problem-solving, communication, and independence Assist person served to identify and/or participate in social and leisure interest and activities such as: transport/escort to stores, concerts, movies or in house social events (barbeques, movie nights, games, etc.) Help person served with activities of daily living to include (but not limited to): get to and from places, dressed/undressed, bathe/shower, comb hair, trim nails, restroom assistance, and cooking Health Monitor vitals for any medical condition or illness Promote positive behavior Attend medical appointments and ensure accurate information is relayed between medical provider and care team Understand, read, and assist in the implementation of medical, behavioral, and/or clinical team care plans and provide accurate, timely, and descriptive documentation of such Community Connect person served with opportunities or places in their community to develop relationships with others Support community participation, volunteering, career goals or employment, and educational interests About you… You possess a strong desire to help others with empathy, patience, understanding, enthusiasm, and dedication You exhibit characteristics of trustworthiness, integrity, and honesty You respect diversity and inclusion You demonstrate professionalism in communication, pleasantness, attendance, attention to accuracy and follow through, reliability, teamwork, and punctuality You take part in continuous education, training, and personal development and growth We are Hopeful you have… High school diploma/ GED Valid State of Michigan driver’s license Ability to lift 50 lbs. Ability to become certified in CPR/First Aid Commitment to scheduled shifts, assigned duties, and performance expectations Possess basic computer skills

Posted 30+ days ago

Direct Support Professional-logo
Direct Support Professional
Community OptionsNorth Apollo, Pennsylvania
Community Options, Inc . is a national non-profit agency providing services to individuals with disabilities in 12 states. We are now hiring Full-Time, Part-Time, PRN Direct Support Professionals (DSP), Caregivers, Direct Care Staff, Home Health Aides in North Apollo, PA to provide person-centered care tailored to meet the needs of individuals with intellectual and developmental disabilities. This is a fantastic opportunity for professional growth, while making a difference! No experience required– we provide PAID training! Starting pay is $16.40/hour New hires are eligible for a sign-on bonus of $250.00 payable after working all scheduled hours with no unexcused call outs, complete all required trainings, and fulfill all required trainings. Additionally, must successfully pass the 90-day introductory/probationary period per the ED’s approval including performance standards. Responsibilities Foster a meaningful relationship between the individuals and their community Utilize Person Centered Plans to assess an individual's needs Assist individuals with their daily living and independence skills/personal care Monitor the health and medical needs of individuals and immediately report any concerns Assist with the learning and development of independent and community-based skills Participate with individuals in community, social, and recreational activities Drive individuals to medical appointments and activities in the community Ensure program documentation and billable records are completed accurately and timely Employees must cooperate with the licensee and department staff in any inspection, inquiry or investigation Minimum Requirements High School Diploma or GED Valid driver’s license with a satisfactory driving record Ability to establish a comfortable and supportive relationship with individuals receiving supports Ability to exercise good judgment and remain calm in crisis situations Excellent verbal and written communication skills Excellent time management skills Working Conditions Work in residential programs, day programs, and in the community Transport individuals utilizing your own vehicle or company provided vehicles Schedule may change due to business needs and may include evening and weekend hours Overtime may be required due to business needs May be required to lift or move 25+ pounds Why Community Options? Competitive Insurance Benefits (Medical, Dental, Vision) Paid Holidays—Including a Birthday Holiday Generous PTO Employee Incentive & Discount Programs 403b Retirement Plan Incredible career growth opportunities Send resume to: Resumes-INDIANA@comop.org Community Options is an Equal Opportunity Employer M/F/D/V

Posted 30+ days ago

Customer Support Administrator-logo
Customer Support Administrator
MarelLenexa, Kansas
Customer Support Administrator The CSA performs various administration tasks related to Service Billing. Tasks are performed in a professional, efficient, and timely way following JBT Marel processes and standards. The CSA works in close cooperation with Customer Support Coordinators and Spare Parts Coordinators as needed. Primary focus of the CSA is to ensure invoicing of service-related activities including paid service, spare parts, contracts, and intercompany invoicing performed following the JBT Marel processes and standards. This includes, but is not limited to preparing invoices, ensure invoices are sent, manually entering invoices on the portals, portal issue resolution and support. Research outstanding invoices for Accounts Receivables to ensure customer is liable and make any portal corrections as needed. Answer questions related to invoices from internal groups and process credit invoices as needed. Support Finance as needed to ensure data flow through. Special projects as needed to support Service goals, revenue generation or finance reporting. This position is located in the Lenexa, KS area. What you will be doing: Complete all invoicing activities for spare parts sales and service visits, including labor and expenses, for both intercompany and customer direct billing Update cases and work orders as required by global processes after invoicing is complete Complete the necessary updates in customer portals as required Communicate invoicing discrepancies and support in resolution when applicable Process credit invoices as needed and approved Process timesheets on a weekly basis and resolve any errors that prevent hours flowing into SAP Support the Customer Support Coordinator, Customer Care Manager, Accounts Receivables, and other internal stakeholders regarding customer inquiries on invoices Other duties assigned due to need of the business What we are looking for: Time Management Organizational skills with an emphasis on efficiency Detail focused and accurate Ability to work well with a team as well as independently to get things done under deadline Very strong communication skills, written and verbal Strong need for teamwork and a ‘let’s find a solution’ attitude Who are we? We are the kind of people who find purpose in fixing things, creating things and innovation. Our mission is to transform the future of food by creating a world where quality food is produced sustainably and affordably. Being the world leader in advanced food processing solutions, we’re in the unique position to make it happen but we need individuals with diverse perspectives and skills to help us get the most out of this opportunity. What’s in it for you? There is nothing like the feeling you get when you do something worthwhile for a living. Coming home from work knowing you made a difference is just one of the great things you can experience at Marel. You can expect: · Freedom to take initiative and make a real impact in a growing global business. · An environment of trust and respect with space to explore and fail, or better, succeed! · A network of specialists who are always willing to help · A healthy work-life balance. · Endless possibilities to keep learning such as; access to LinkedIn Learning and language learning, mentorships and on-going training, along with tuition reimbursement. · To get a career instead of a job. We have many opportunities for internal growth, and we encourage it! Interested? Please apply via the Apply Button on our website and upload your resume. For more information contact: Eric Barre at Eric.Barre@Marel.com To find out more about Marel, click on https://marel.com/en/about-marel Marel is an equal opportunity employer and values diversity in the workplace. We encourage all qualified individuals to apply. Applicants must be legally authorized to work in the United States on a full-time basis. Marel will only sponsor applicants for the following visas: H-1B transfer, L-1A, L-1B

Posted 6 days ago

Direct Support Professional/ Day Hab    Massapequa location   Mon-Fri 7:30-3:30p     40 hrs per week-logo
Direct Support Professional/ Day Hab Massapequa location Mon-Fri 7:30-3:30p 40 hrs per week
AHRC Nassau CareerMassapequa, New York
Direct Support Professional/Dayhab Massapequa location Mon-Fri 7:30-3:30p 40 hours per week Family Friendly Daytime Hours Starting pay scale is $15.00, with experience up to $16.00 AHRC Nassau provides OPWDD-approved Day Habilitation Services in over 30 locations across Nassau County. We provide no cost door-to door transportation, medical oversight by registered nurses and an engaged staff who provide meaningful and person-centered experiences each and every day. Qualifications: High School Diploma or Equivalent preferred Good oral and written communication skills required. Valid NYS Driver’s License and needs to be and remain a QUALIFIED driver. AMAP/First Aid/CPR/SCIP-R Training preferred. A minimum of one year experience supporting people with intellectual and other developmental disabilities preferred. Physical Aspects: May include, but are not limited to, lifting and transferring of an adult volunteer. Transportation/Driving as needed, inclusive of wheelchair vehicle/lockdowns Primary duties and responsibilities include but not limited to : Transports volunteers to and from program site, as well as to volunteer job opportunity locations, or other community based activities. Assists volunteers in achieving success and satisfaction in personal growth and their community based endeavors. Ensures safety of program volunteers while at program site; agency locations, community volunteer jobs and all other hubs sites Transports volunteers to and from primary site location, residences, community volunteers jobs, and additional hub site locations. Acts as liaison between the volunteers job site staff and program volunteers.

Posted 30+ days ago

Senior Bacterial Core Technical Support-logo
Senior Bacterial Core Technical Support
Parsons Technical ServicesFrederick, Maryland
In a world of possibilities, pursue one with endless opportunities. Imagine Next! When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with exceptional people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We’ve got what you’re looking for. Job Description: Parsons is seeking a Senior Bacterial Core Technical Support professional to provide senior-level technical support for bacterial core research. The successful candidate will assist in laboratory procedures and sample processing, maintain laboratory equipment and supplies, ensure compliance with safety and regulatory standards, and provide training and guidance to junior staff. What You'll Be Doing: Providing senior-level technical support for bacterial core research. Assisting in laboratory procedures and sample processing. Maintaining laboratory equipment and supplies. Ensuring compliance with safety and regulatory standards. Providing training and guidance to junior staff. What Required Skills You'll Bring: Bachelor's degree with 5-7 years of experience, Master's degree with 3-5 years of experience, or Ph.D. with 0-2 years of experience in a relevant field. U.S. Citizen Must pass NACI background check. Must be willing to work in a BSL 3/4 laboratory. Must be eligible to enroll in the BPRP and CS-PRP programs. What Desired Skills You'll Bring: Extensive experience in providing technical support for bacterial research. Proficiency in laboratory procedures and sample processing. Strong background in maintaining laboratory equipment and supplies. In-depth knowledge of safety and regulatory standards in a laboratory setting. Excellent skills in training and guiding junior staff. Strong attention to detail and organizational skills. Effective communication and teamwork abilities. Security Clearance Requirement: None This position is part of our Federal Solutions team. The Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what’s next to deliver the solutions our customers need now. Salary Range: $35.05 - $61.35 We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle! Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status. We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY! Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/ .

Posted 2 weeks ago

Workplace Support Specialist-logo
Workplace Support Specialist
RocketCleveland, Ohio
The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech, sports, entertainment, real estate, startups and more. We’re united by our culture – a drive to find a better way that fuels our commitment to our clients, our community and our team members. We believe in and build inclusive workplaces, where every voice is heard and diverse perspectives are welcomed. Working for a company in the Family is about more than just a job – it’s about having the opportunity to become the best version of yourself. As a Workplace Support Specialist, you’ll maintain a safe, clean, organized, functional and hospitable environment by providing hands-on support for the physical workspace and the people within. About the role Create a positive experience for clients by addressing needs and answering questions with urgency Maintain functionality and appearance of the physical office by repairing furniture and equipment and replenishing supplies Assist office reorganization and special events through furniture and equipment moves Assist internal communication efforts by posting, delivering and removing signage Deliver and set up essential technology equipment such as monitors, PC hardware and keyboards Provide essential troubleshooting services for clients such as setting up multiple displays, screen sharing and Microsoft Teams functions Manage work order processes, coordinate site services vendors and schedule preventative maintenance Proactively identify and resolve issues and anticipate client needs Collaborate with the Workplace Experience team, building maintenance, client-related projects and the Events team to provide facilities-related support where needed Manage incoming and outgoing mail, ensuring accurate and timely distribution of documents to support loan processing and team communication. About you 2 years of experience in customer service, hospitality or a relevant field Experience finding solutions for clients and meeting client expectations Understanding of challenges associated with physical workspace planning Experience in delivering professional written and verbal communication Proficiency in the Microsoft Office suite Ability to work a flexible schedule, including into the evening or occasional weekends Experience with desktop computers, desk hardware installation and setup Basic experience with software troubleshooting Ability to push and maneuver heavy carts Ability to lift and carry 50 lbs. or more Valid driver's license What you’ll get Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We’ve got your back. Check out our full list of Benefits and Perks . About us Rocket is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage®, which was founded in 1985. Today, we’re a publicly traded company involved in many different industries, including mortgages, fintech, real estate and more. We’re insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals. This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team at Careers@myrocketcareer.com . The Company is an Equal Employment Opportunity employer, and does not discriminate in any hiring or employment practices. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law. Applicants requiring reasonable accommodation in completing the application and/or participating in the employment application process should notify a representative of the Human Resources Team, The Pulse, at Careers@myrocketcareer.com.

Posted 6 days ago

Material Support Person 7 - 2nd Shift (Temp to Hire)-logo
Material Support Person 7 - 2nd Shift (Temp to Hire)
Hill-Rom Manufacturing UsaBatesville, Indiana
This is where you save and sustain lives At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare. Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. Join us at the intersection of saving and sustaining lives— where your purpose accelerates our mission. Your Role at Baxter This is where my hands make life-sustaining products You are driven by the knowledge that the products you help make saves and sustain lives. You can move quickly, address questions, and encourage teammates, all while getting quality products out on time. You are calm, positive, and a key part of a fast-paced environment that emphasizes camaraderie and teamwork. As a Material Support Person - 7, you are happiest when you are moving, and we will not disappoint! Baxter is known for its speed and high-quality product. Our manufacturing operations are around-the-clock to meet the needs of our customers. Our high-caliber talent works through the challenges at hand while pushing toward meeting client order needs. Different shift assignments allow for flexibility and safety. Your team Baxter is focused on saving and sustaining lives by manufacturing high-quality products. We strive to create quality products for our customers each day. Delivering life-saving products is about getting them right, and attention to detail is how we make sure we meet that challenge. We are a team that supports each other throughout each shift. Working together in a supportive and open culture makes our processes evolve for the better and engages our workforce. You'll be offered extensive training, and the tight-knit working environment within the Manufacturing team means employees get additional training from their direct manager and peers when needed. What You'll Be Doing Perform all required duties in connection with receiving products and parts into warehouse Pull products and parts from location and move them to appropriate areas Drive tractor/trailer, van, straight truck, lift truck or other vehicles to pick-up and deliver parts, product, scrap, supplies, dies, equipment etc. between company plants, vendors and other designated destinations. Load, unload trucks arranging load for proper space and weight distribution, block and secure load as the need arises to prevent shifting or damage in transit. Complete loading documents, and follow verbal instructions. Perform various material handling duties including, but not limited to: counting, weighing, sorting, locating, stocking and delivering parts, materials, fabricated in-process stock, supplies, tools or equipment to required areas. Determine location and accurate identification of parts and products. What You'll Bring High School Diploma or equivalent (applies to anyone hired after 1997) Must have current, valid driver’s license, CDL license and pass tow motor physical We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all our employees, and we strive to be more transparent with our pay practices. To that end, this position has a pay rate of $23.04 an hour. US Benefits at Baxter (except for Puerto Rico) This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter Equal Employment Opportunity Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Know Your Rights: Workplace Discrimination is Illegal Reasonable Accommodations Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Recruitment Fraud Notice Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice .

Posted 1 week ago

Direct Support Professional-logo
Direct Support Professional
unity BAY UpdatedMoncks Corner, South Carolina
$17 per hour **** * Shift- Full Time (37 hours) ***** * Monday-Friday 2:00pm-7:00pm & Sunday 8am-8pm**** * Location: Moncks Corner (Willow Crest) **** * No experience necessary - Paid Training provided *** * Overtime Available *** SUMMARY The Direct Support Professional will provide support, training, and supervision to people with intellectual disabilities in an Intermediate Care Facility (ICF) or Community Training Home (CTH). POSITION INFORMATION SUPERVISED BY: Qualified Intellectual Disability Professional or Residential Coordinator POSITION TYPE: Non-Exempt ESSENTIAL RESPONSIBILITIES & DUTIES: Behavior should be professional at all times and consistent with the Agency’s, mission and policies and procedures, including treating individuals/consumers with dignity and respect Exhibit appropriate work behavior with consumers, co-workers, families, consultants and other professionals in all settings. Will remain on duty until relief staff arrive. Assist consumers in maintaining safe and healthy lifestyles Monitor and report changes in consumers’ general health, appearance, behaviors and patterns of activities to include eating, sleeping and toileting activities. Provide training and assistance to all consumers in making healthy dietary choices and following any pre-established orders by medical professionals Maintain individual safety and well-being, conduct safety drills/training, evacuations, etc. Use adaptive supplies/equipment as prescribed Provide the prescribed level of supervision and accountability throughout the individual’s daily routine (including dining, bathing, awake and sleeping hours) Assist, as needed using approved prompting techniques, with individual’s bathing, toileting, grooming and other daily living and self-care activities. Follow proper lifting techniques to ensure proper care of individuals who are non-ambulatory Record and discuss individuals’ health status with nursing staff Provide well maintained living environment, promptly report all maintenance needs to supervisor and complete necessary housekeeping duties to include sweeping, mopping, laundry, dusting, taking out garbage, cleaning bathrooms and kitchen, etc. Prepare meals and snacks according to menu and approved diets of individuals Plan, support and perform skills training activities to individuals in all daily living life skill areas to include: chores, fitness activities, money management, recreation, etc. Provide naturally occurring opportunities for individuals to learn Keep individuals actively involved according to individuals’ active treatment plan Document data during formal training sections as specified in the individual’s objectives Reinforce informal training throughout daily routine of the individual Inform supervisor of all individual injuries at time of occurrence and complete General Event Report (GER) in Therap. Record understandable notes in various Therap modules and paper reports as required (includes T-Logs, SComms, ISP data, GER, supervision logs, staff duty sheets, etc.) as specified in the individual’s plan. Implement Behavior Support Programs, as written, to include documentation of all behavioral incidents. May require physical intervention and the use of MANDT techniques Safely transport consumers to and from leisure/recreational activities, errands, work, and personal appointments and comply with the Agency’s vehicle safety, maintenance and cell phone use policies. Operate wheelchair lifts and safety restraints as trained. Provide medications and treatments as ordered following Agency procedures, complete MAR, follow procedure to dispose expired medications and inform nurse of shortage of medications, med. errors and need to give over-the-counter medications when working in facilities not staffed by a nurse assigned specifically for consumer medication assistance. Assist consumers with their finances according to Agency procedures to include paying bills, reconcile cash on hand with receipts and withdrawals/deposits, maintain checkbooks, be an authorized co-signer on consumer accounts, coordinate reviews with Finance Dept., etc. Maintain thorough understanding of agency policies and procedures and conduct self accordingly to include: job attendance, job performance, safety protocol, etc. Attend staff meetings and complete on-going training requirements within required timeframes and meeting required competency levels. Maintain confidentiality of consumer information and personal passcodes Use electronic equipment and Agency software (including messaging) in a professional and ethical manner and for business purposes only. Other duties as assigned. Lead DSP Duties: Monitor Medication Administration Records (MAR) performed by staff to ensure it is completed timely and accurately in a CTH setting. Reports issues/errors/concerns to supervisor and records as a General Event Report (GER) in Therap. Complete household Purchase Orders, grocery shopping, and work orders as required for consumer and residence needs and function dictates for operation. Complete daily census reports in DDSN software portal in an ICF setting. TYPICAL PHYSICAL DEMANDS: The Direct Support Professional may be required to perform lifting of objects weighing less than 50 pounds. The Direct Support Professional may be responsible for lifting adult individuals with assistance to provide aide with hygiene activities. Must be capable of effective verbal and written communication with individuals served, families, co-workers and visitors. Must be capable of moving intermittently throughout the day and performing such activities as climbing, balancing, kneeling, crouching, crawling, reaching, pushing, pulling, repetitive motions, standing, bending, walking, sitting and stooping. TYPICAL WORKING CONDITIONS: Direct Support Professional is involved on a regular basis with personnel, visitors, contracting businesses and people with disabilities receiving services. The Direct Support Professional may be required to work in other locations and program areas as needed; is subject to exposure to communicable diseases and physical assault. The Direct Support Professional is subject to a variety of work settings such as indoors, outdoors, varying temperature extremes, varying levels of noise, and may be required to wear a variety of safety/protective equipment such as eye protection, gloves, personal hearing protection and respiratory protection. The Direct Support Professional must be able to safely operate agency owned vehicles including driving during night hours. PERFORMANCE REQUIREMENTS: Knowledge, Skills, and Abilities: Ability to write the English language in a legible manner, ability to relate harmoniously with co-workers and families, ability to follow directions, ability to work independently, ability to complete quality work in a timely manner, ability to exercise independent judgment. Education: High School Diploma or GED, minimum years of age is 18. Experience: One-year experience working with people with developmental or related disabilities preferred. Certificate/License: None required. Other: Must possess a valid South Carolina Driver’s License and maintain an acceptable driving record. Category: This positon is designated as Essential. In an emergency, Essential personnel may be required to report for duty to maintain the health, safety and security of individuals receiving supports, or to provide essential Agency functions, despite official governmental declarations.

Posted 1 week ago

Dynamic PC Support Techician-logo
Dynamic PC Support Techician
Worldwide TechServices OpenBloomington, Illinois
Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver’s License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Posted 30+ days ago

Pcr Core Laboratory Technical Support-logo
Pcr Core Laboratory Technical Support
Parsons Technical ServicesFrederick, Maryland
In a world of possibilities, pursue one with endless opportunities. Imagine Next! When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with exceptional people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We’ve got what you’re looking for. Job Description: Parsons is looking for an amazingly talented PCR Core Laboratory Technical Support professional to join our team! In this role you will get to provide technical support for PCR core laboratory projects. What You'll Be Doing: Providing technical support for PCR core laboratory projects. Assisting in PCR assay development and optimization. Maintaining laboratory equipment and supplies. Ensuring compliance with safety and regulatory standards. What Required Skills You'll Bring: High School diploma with 0-1 year of experience in a relevant field. U.S. Citizen Must pass NACI background check. Must be willing to work in a BSL 3/4 laboratory. Must be eligible to enroll in the BPRP and CS-PRP programs. Security Clearance Requirement: None This position is part of our Federal Solutions team. The Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what’s next to deliver the solutions our customers need now. Salary Range: $13.80 - $23.46 We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle! Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status. We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY! Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/ .

Posted 2 weeks ago

Peer Support Specialist - MRSS 4 county-logo
Peer Support Specialist - MRSS 4 county
Unison HealthDefiance, Ohio
Peer Support Specialist – Mobile Response Stabilization Services (Child & Family) Location: Serving Fulton, Henry, Defiance, and Williams Counties Make a meaningful difference in the lives of youth and families. Unison Health is seeking a Peer Support Specialist to join our Mobile Response Stabilization Services (MRSS) team, supporting children, youth, and families with immediate, community-based care in moments of emotional or behavioral crisis. This role offers flexible scheduling options , including 3- or 4-day work weeks, and no productivity or direct time requirements —allowing you to focus on what matters most: client care and connection. Position Overview: As a MRSS Peer Support Specialist , you will provide: Advocacy and emotional support Crisis stabilization services Short-term care coordination Immediate, mobile response interventions in alignment with the MRSS model You will play a key role in ensuring youth and families feel safe, supported, and connected to long-term resources and services. Qualifications: Associate or Bachelor’s degree in Social Work, Psychology, or related field; LPN or QHHS status accepted Must meet certification requirements for Peer Support Prior experience in behavioral health or peer support preferred Strong understanding of mental health recovery, with the ability to de-escalate crises and build therapeutic relationships Why Join Unison Health? We care for our team the same way we care for our clients—by creating a supportive, balanced, and mission-driven environment. We offer: Competitive salary 9 paid holidays Medical, dental, and vision insurance Life insurance & disability coverage 403(b) retirement plan with base contribution and match Tuition reimbursement On-site training & continuing education Ready to join a team that’s committed to making lives better—every day? Apply now and bring hope, care, and support to families across Northwest Ohio. Unison Health is an Equal Opportunity Employer.

Posted 3 days ago

Booz Allen Hamilton logo
IT Service Desk Support Specialist
Booz Allen HamiltonDoral, Florida
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Job Description

IT Service Desk Support Specialist

Key Role:

Provide in-depth support and lead problem solving and implementation efforts for specific technology products or applications. Apply specific functional knowledge and working and general industry knowledge. Develop or contribute to solutions to a variety of problems of moderate scope and complexity. Work independently with some guidance and review or guide activities of junior employees. Provide a high-level of customer service and support to ensure each customer feels they are getting the attention they need and the IT support for problem resolution. Be responsible for recording, categorizing, prioritizing, and responding to basic user and system issues, as well as resolving more complex user and system issues. Enter and track tickets for the requesting organization. Maintain responsibility for attending meetings that affect Help Desk processes and procedures. Communicate ticket follow-ups, system updates, improvements, and outages to the customer to ensure they are well informed of status. Solve problems using documented Standard Operating Procedures (SOPs). Provide support to IT systems, including day-to-day operations, monitoring, and problem resolution for all the client, server, storage, and network devices. Provide support for the escalation and communication of status to agency management and global customers.

Basic Qualifications: 

  • 4+ years of experience as an IT professional
  • 2+ years of experience supporting a help desk or service desk
  • Ability to work weekends and holidays
  • Ability to work shifts in support of 24/7/365 IT support operations
  • Secret clearance
  • Bachelor's degree

Additional Qualifications: 

  • Ability to prioritize and execute tasks in a high-pressure environment
  • Ability to work in a team-oriented, collaborative environment
  • Possession of excellent customer service skills
  • Security+ Certification

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $52,900.00 to $108,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

  • If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.
  • If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.