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Holiday Local Manager- Alton Square Mall-logo
Cherry Hill ProgramsAlton, IL
About Us Cherry Hill Programs brings the magic to every experience by capturing moments that last a lifetime. In partnership with retail locations, tourist attractions, and destinations across North America, Cherry Hill Programs contributes millions of holiday and souvenir experiences for children and families, year after year. As Local Manager, you will create the magic by overseeing daily operations for our photo operations and implement strategies to drive profitability and efficiency at your venue. The ideal candidate will also lead, develop, and motivate the local team to achieve personal, professional, and company goals. Our Local Manager Will Also Promote a positive, collaborative environment and maintain our core values and policies Manage schedules, assign duties, and optimize labor to ensure all locations are staffed for success Determine staffing requirements and oversee hiring, onboarding, and training of all team members Ensure daily operations are maintained as scheduled Respond to all business calls or emails within a timely manner Create and reinforce a sales culture within the location to ensure team is knowledgeable, following proper cash handling procedures, and is maximizing sales potential to reach daily and monthly targets Verify DAILY bank deposits to DM, confirming bank deposit/credit card slips are w/financial paperwork Coach and develop team members to drive revenue, reduce cost and provide world class guest service Establish and maintain positive and successful vendor relations with staff at all locations Partner with host venue to support a seamless, efficient operation with a focus on guest service and profitability Address and resolve customer concerns or service failures appropriately to ensure optimal guest experiences and recovery Ensure accurate/timely preseason setup, breakdown and securing of all equipment at your location Other duties required/assigned as detailed in Employment Agreement What We're Looking For Positive attitude and strong work ethic Team player who can work independently and understands the importance of leadership Excellent time management and problem-solving skills as well as the ability to use good judgment and make strong, independent decisions Ability to process sales transactions and comfortable with cash handling Professional attire and good hygiene are a must Available to attend mandatory pre-season training Flexibility and willingness to work during "peak" retail hours, such as evenings, weekends, and holidays Available to work a minimum of 40 hours a week or as needed Knowledge, Experience & Skill At least 18 years of age High School Diploma Required Previous retail/assistant manager and photography experience preferred Ability to lift and carry equipment up to 10-25 pounds and stand for prolonged periods of time What Else Can You Expect A fun, fast paced, and passionate environment Career advancement opportunities Flexible schedule Referral program One free photo package for friends and family per staff member Must be used 2 weeks before the close of each season We Work Together to Win Together Our mission is simple: to bring magic to every experience by capturing moments that last a lifetime. We believe that building a diverse team, with a variety of backgrounds and experiences, is the best way to bring our mission to life. Cherry Hill Programs strives to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment. Every employee plays a part in our Company's success and makes this a great place to work. Our people are the heart of our organization and the foundation of our success. Driven by our core values of safety, diversity, integrity, and collaboration, we strive to promote a culture that supports and encourages creativity, fairness, and inclusion.

Posted 3 days ago

Assistant Manager-logo
DRM ArbysRockford, IL
$16.19 - $17.00 per hour Employer: DRM Arby's Hourly Assistant Manager (45-Hour Work Week) Why should you join the DReaM Team? To be part of a family focused culture that allows you flexibility in your schedule to achieve your family dreams, improve your quality of life, an inspire the customer! As a member of our team you will have the opportunity and support to develop your professional and personal skills by participating in our free leadership development curriculum. Additional benefits to you can include; free and discounted meal benefits, comfortable working attire (You can wear JEANS!), career advancement opportunities, as well as health benefits! Health/Dental/Vision/Life Insurance* Long Term Disability* Short Term Disability* Paid Time Off* Bonus Opportunities* 401(k) Plan* Employee Referral Bonus Opportunities! What will you be doing in the restaurant? Inspire and supporting your team to provide their best service to the customers in ensuring they meet their hunger needs, to fulfill their DReaM's in making a difference in our communities. Examples including but not limited to: Lead and inspire your team to ensure our customers have a positive and inviting experience by providing positive feedback and setting goals. maintain adequate staffing levels by assisting in the development of weekly team schedules, interviewing, and hiring of new DReaM Team members. Ensure the restaurant remains clean and provides a safe environment by utilizing maintenance and food safety guidelines. Assist in restaurant operations management in inventory control and record keeping. Be adaptable to a variety of situations to support your team's abilities and knowledge to handle their roles in meeting customer needs. Remain calm and utilize your knowledge to help diffuse and resolve customer issues and employee wellness concerns. provide coaching, training, and positive feedback to your team in developing their professional and personal skills to take on new challenges. Make positive and inspiring relationships with customers and coworkers to fulfill yours and their quality of life. Have FUN! What does it take to join the fun & inspiring DReaM Team? The desire to grow and succeed in your personal * professional development. Ex: Display strong, excellent, and effective people orientated relationship skills. Ability to occasionally lift up to 50lbs, and use your hands to prepare the meatiest sandwiches. Display drive, determination, punctuality, and maintain responsibility in working scheduled shifts. Have experience leading a diverse team in a restaurant capacity preferred. Adequate driving record t include valid driver's license & insurance. Ability to work flexible hours an work independently as well with a variety of personalities. Background check completed satisfactorily & be at least 18 years old. Ability to meet tight deadlines and work in a fast-paced environment. DRM is EOE Based on Eligibility

Posted 3 days ago

Cloud Engineer (Aws)-logo
CONTACT GOVERNMENT SERVICESChicago, IL
Cloud Engineer (AWS) Employment Type: Full-Time, Experienced Department: Information technology We are seeking a Cloud Engineer (AWS) who will be responsible for supporting the development of all required documentation necessary to support the engineering, security, and operational processes for a large federal agency. The ideal candidate will possess a strong grasp of cloud computing SaaS, PaaS, and IaaS fundamentals. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: Design solutions that ensure maximum flexibility and scalability, while meeting all required security controls. Support the development of all required documentation necessary to support the engineering, security, and operational processes. Perform business and technical alternative analysis for any/all aspects of the solution, aiding the customer is making decisions along the way. Facilitate the transition of the solution to operations, initially and ongoing ensuring at all times the system is operating within the anticipated operating boundaries. Strong grasp of cloud computing SaaS, PaaS and IaaS fundamentals with experience designing and implementing solutions. Qualifications: Bachelor's Degree in Computer Science, Engineering, or other Engineering or Technical discipline or equivalent relevant experience At least four (4-7) years of professional IT experience performing duties in support of federal government agencies. 4+ years design, implementation and/or support of highly distributed applications demonstrating strong architectural skills to ensure availability, reliability, etc. Hands-on experience with AWS (Required) or other cloud services reinforced with architectural design experience Experience designing and delivering large-scale solutions, most of which that have advanced to the production state. Strong grasp of cloud computing SaaS, PaaS and IaaS fundamentals with experience designing and implementing solutions. Develop cloud base solution designs and implementation plans based on customer needs Familiar with lift-and-shift migrations and migration methodologies for cloud migration Experience in Cloud computing, Networking, Storage, and Identity Management AWS Certification or Cloud Architect Certification (or desire to obtain certification) Ideally, you will also have: Hands-on experience with AWS (required) or other cloud services reinforced with architectural design experience designing and delivering large-scale solutions, most of which that have advanced to the production state. Develop cloud base solution designs and implementation plans based on customer needs Familiar with lift-and-shift migrations and migration methodologies for cloud migration Experience in Cloud Compute, Networking, Storage, and Identity Management AWS Certification or Cloud Architect Certification (or desire to obtain certification) Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. Health, Dental, and Vision Life Insurance 401k Flexible Spending Account (Health, Dependent Care, and Commuter) Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com #CJ $99,008 - $134,368 a year

Posted 3 days ago

Merchandise Manager-logo
Five Below, Inc.Plainfield, IL
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! RESPONSIBILITIES Oversees the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor Manages the setup and maintenance of displays for specific store sections, ensuring signage is accurate and promotions are properly highlighted, following corporate guidelines for resets and seasonal updates. Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation. Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues. Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service. Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance. Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service. Executes the market plan by arranging products and signage according to corporate guidelines, ensuring promotional materials are displayed properly and updated regularly. Ensures the execution of company Inventory Integrity process QUALIFICATIONS High School Graduate or equivalent College experience preferred Minimum 2 years of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure ESSENTIAL JOB FUNCTIONS Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required) Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $18.00 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted 3 days ago

Senior Project Manager - Professional Services-logo
Broadcom CorporationLisle, IL
Please Note: If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) If you already have a Candidate Account, please Sign-In before you apply. Job Description: The Role VMware by Broadcom's Professional Services Organization (PSO) seeks an experienced Senior Project Manager to lead customer-facing projects in the Applications & Network Security Business Unit. You will deliver solutions like vDefend Security and Avi Load Balancing, ensuring customer business needs are met with exceptional quality. As a Senior Project Manager, you will manage multiple engagements, controlling scope, timelines, budgets, risks, and resources to drive project success. Collaborating with Sales, Technical Delivery, Business Operations, and other stakeholders, you'll ensure projects align with contracts and promote customer adoption and satisfaction. The ideal candidate is driven, holds a PMP certification, and has a proven track record in complex software delivery projects. Strong communication, leadership, and technical aptitude are essential, with prior security clearance highly desirable for U.S. government projects. Responsibilities Plan and execute projects to deliver high-quality results, managing scope, timelines, budgets, communications, and resources (internal or subcontracted). Identify, assess, and mitigate project risks using structured processes. Communicate effectively with stakeholders to align and drive project progress. Lead multi-role, multi-location, and multi-cultural teams, resolving dependencies and issues. Manage changes to seize sales opportunities and expand PSO's footprint. Take ownership and accountability for project success. Adhere to PMO standards, maintaining detailed documentation, including scope, reports, and timesheets. Stay updated on VMW by BC products, business flows, and delivery processes. Contribute thought leadership to enhance the Applications & Network Security PSO practice. Stay within the contracted scope, demonstrating commercial awareness. Thrive in a fast-paced environment as a self-starter and team player. Pre-Requisites Location: US East Coast or Central time zones On-site at Office Location: near some of Broadcom's offices, required to work onsite during the whole work week. English is required, and fluency in Spanish is desirable Ability to travel up to 20% if required. Legal authorization to work in the U.S. is required Security Clearance for work with U.S. government entities is highly desirable. Bachelor's and 12+ years of related experience in IT Project Mgmt with recent, real-world experience in large, complex design, deployment, and migration projects (Master's Degree preferred) PMP (Project Management Professional by PMI) or equivalent certification is required A strong technical background in networking, load balancing, and security is required, with technical certifications being desirable. Additional Job Description: Compensation and Benefits The annual base salary range for this position is $106,900 - $171,000 This position is also eligible for a discretionary annual bonus in accordance with relevant plan documents, and equity in accordance with equity plan documents and equity award agreements. Broadcom offers a competitive and comprehensive benefits package: Medical, dental and vision plans, 401(K) participation including company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company paid holidays, paid sick leave and vacation time. The company follows all applicable laws for Paid Family Leave and other leaves of absence. Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law. If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.

Posted 3 days ago

Senior Underwriting Assistant-logo
American International GroupChicago, IL
Your future team AIG's underwriters develop insurance solutions that address the exposures of companies and individuals, and embody AIG's tradition of innovation, bringing to market ground-breaking insurance solutions for our changing world. AIG's underwriters help to find insurance solutions for risks from a range of areas including life insurance, commercial property and business interruption, aviation, financial lines, casualty, environmental, catastrophic events, high net worth individuals, and boardroom liabilities. AIG has an exciting opportunity to join the Property underwriting support team and assist the Wholesale Property field underwriters. Your contribution at AIG You will contribute to the growth and profitability of the Wholesale Property unit by providing underwriting and administration support to allocated underwriters as well as the global property underwriting community. Ensure exceptional customer service to both internal and external parties and consistently meet service levels and performance targets in terms of volume, accuracy and quality. This role reports to a cross regional Underwriting Analyst Manager within Property Operations. Key Accountabilities and Responsibilities Partner with regional underwriters for end-to-end processing of new and renewal business. Works closely with field underwriters and CoE partners to develop and deliver tailored solutions. Work with allocated underwriters to set-up systems and underwriting platforms. Review location data and CAT modeling results are reported accurately. Preform data analytics, remodeling when necessary, referral documentation preparation and completion, as well as form checklist and working approval. Quote, binder/slip, policy, and endorsement preparation and issuance. Participate in post-binding and servicing activities. Complete all delegated projects in the manner expected and requested by the Manager. What we are looking for Bachelor's degree preferred or equivalent work experience. Prioritizing - able to navigate and switch between multiple proprietary, vendor, web-based and standard computer systems. Microsoft Office - proficiency in Excel, Word and Power point Learning Agility - willingness to learn from experiences and new situations. Client Servicing - ability to anticipate client (internal and external) needs and act proactively. Problem Solving - identify problems and solutions matched to the appropriate solutions. Attention to Detail - demonstrate attention to detail to ensure accurate documentation is maintained. #LI-CY1 At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike. Enjoy benefits that take care of what matters At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family. Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become. Welcome to a culture of inclusion We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com. Functional Area: UW - Underwriting AIG PC Global Services, Inc.

Posted 3 days ago

Director of Strategic Accounts - Chicago-logo
TaniumChicago, IL
D SA– Enterprise Sales The Basics As a Director of Strategic Accounts (DSA) on the Tanium field sales team, you will be responsible for generating opportunities to position the Tanium platform within an assigned territory and/or accounts. You’ll be equally as comfortable with the CIO, CISO or VP Ops as you would hosting a room of Red Team members; from talking business benefits to bits and bytes. The successful DSA drives a superior customer experience by delivering technology solutions tailored to customer needs and is able to exceed their assigned quota.   What you’ll do Articulate the value of the Tanium platform to decision makers and expertly manage the complex sales cycle   Nurture and develop relationships within the assigned territory and/or accounts, presenting to the C-suite the value of the Tanium platform   Work with the Partner and Marketing teams to define and support prospecting and sales efforts within assigned territory and/or accounts   Generate appropriate sales development activity to ensure healthy pipeline management   Accurately forecast, maintaining excellent SFDC hygiene   Conduct online webinars or in-person presentations to generate qualified leads   Travel as needed   We’re looking for someone with Significant enterprise software sales experience, generating and closing large & complex software transactions with the biggest customers in the region   A strong team mentality - selling is a team sport at Tanium, where managing and using virtual resources to tackle large and complex sales cycles is a must have skill   Proven track record of exceeding quota   Experience calling on and presenting to C-Suite level contacts   Background building and cultivating relationships with partner ecosystems to bring a partner-centric go-to-market approach to our customers   The ability to evangelize and build new business opportunities within an assigned territory and/or accounts.   Excellent communication and presentation skills   About Tanium  Tanium delivers the industry's only true real-time cloud-based endpoint management and security offering. Its platform is real-time, seamless, and autonomous, allowing security-conscious organizations to break down silos between IT and Security operations that results in reduced complexity, cost, and risk. Securing more than 32M endpoints around the world, Tanium's customers include Fortune 100 organizations, top US retailers, top US commercial banks, and branches of the U.S. Military. It also partners with the world's biggest technology companies, system integrators, and managed service providers to help customers realize the full potential of their IT investments. Tanium has been named to the Forbes Cloud 100 list for nine consecutive years and ranks on the Fortune 100 Best Companies to Work For. For more information on The Power of Certainty™, visit www.tanium.com and follow us on LinkedIn and X .   On a mission. Together.  At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.     We are an organization with stakeholders around the world and it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things.   Taking care of our team members  Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.  What you’ll get The annual base salary range for this full-time position is $85,000 to $255,000 and this position will also be commission eligible. This range is an estimate for what Tanium will pay a new hire. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience.  In addition to an annual base salary, team members will receive equity awards and a generous benefits package consisting of medical, dental and vision plan, family planning benefits, health savings account, flexible spending account, transportation savings account, 401(k) retirement savings plan with company match, life, accident and disability coverage, business travel accident insurance, employee assistance programs, disability insurance, and other well-being benefits.   For more information on how Tanium processes your personal data, please see our  Privacy Policy.

Posted 1 week ago

Optician, Part-Time - Southport Ave-logo
Warby ParkerChicago, IL
Job Status: Part-Time Warby Parker is searching for skilled and enthusiastic Opticians to join our growing team of in-house optical all-stars and play an integral part in what we’re all about—helping people see! In this role, you’ll become an expert in our brand and our glasses (take a peek at  how they’re made ). Whether you’re helping longtime Warby Parker fans or first-time wearers, you’ll deliver extraordinary customer service to leave them excited and confident about our glasses. Along the way, you’ll partner with motivated, collaborative individuals who take their work (but not themselves) seriously. You’ll also expand your current skill set with a slew of career-advancing resources and benefits. Our ideal candidate is a lifelong learner who’s eager to help Warby Parker grow. Sound a lot like you? Wonderful—read on! What you'll do: Work directly with customers to help meet all of their eyewear needs Take and record measurements, adjust and fit eyewear, and execute these details with flawless accuracy Check that our finished eyewear meets our optical standards, as well as customer requirements and requests Use your expertise to explain prescription terminology and product offerings to customers Work with your team to make sure all customers receive exceptional service Help customers choose the best frames and lenses based on their prescription needs, face fit, personal style, and lifestyle Collaborate with your team to form best practices for sales and customer service that can be implemented throughout the organization Represent our brand to help educate others and get them excited about our values and mission Who you are: A licensed dispensing optician in states that require a license (or an ABO-certified optician in non-licensing states) Passionate about the eyewear and retail industries A clear, effective, and professional communicator—you can break down technical terms for customers to easily understand Dedicated to going above-and-beyond to make customers (and your teammates!) happy An energetic, positive team player who’s able to adapt in a fast-paced, ever-changing work environment Extremely detail-oriented and capable of juggling a wide range of responsibilities Open-minded—you’re constantly learning and challenging what you know Someone who takes your work very seriously, but not yourself Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE) Warby Parker, in good faith, believes that the posted hourly range is accurate for this role at the time of posting. Warby Parker may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications, and location, among others. This range may be modified in the future. In addition to the hourly rate, this role is also eligible to receive a cash bonus as part of the total compensation package. Details and eligibility will be discussed during the application process. Pay Range $18.75 — $20.75 USD Warby Parker is proud to be an equal opportunity employer. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, military status, or any other applicable legally protected characteristic.   About Us: Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style. We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal. Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we’re there to make exceptional vision care simple and accessible. (Delightful, too.) Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.

Posted 30+ days ago

Account Executive, Scale-logo
AppboyChicago, IL
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you. WHAT YOU’LL DO As an Account Executive on our Scale team, you will own the full sales cycle from prospecting to closing, working as a relentless “hunter” to identify, prioritize, outreach to and ultimately close new business. Additionally, you will have the opportunity to work side-by-side with several Braze customers, operating as a trusted advisor as they look to Braze to grow and scale their business. Join a scaling, diverse, and tight knit team that’s working directly with Marketing, Product, and Technical executives and their teams to help them forge human connections between consumers and the brands they love. Our team has a variety of backgrounds, but are united by a commitment to mutual collaboration, growth mindset, and relentless optimism in pursuit of success.  WHO YOU ARE You have at least 2 years of field sales experience selling SaaS solutions that involve technically integrated products. You excel at generating and managing your own pipeline, thinking both strategically and creatively about how to drive desired outcomes through effective and persistent outreach. You’re on top of many moving parts.  Your customers describe your selling as consultative and human. You’re a natural story-teller and an attentive listener.  You demonstrate the mechanics of a value-first conversation including the steps necessary to get there: strong and ongoing discovery, a solid understanding of the business pain, what outcomes they are hoping to achieve and how Braze is best positioned to provide differentiated value.  You’re analytical and data-driven. Your approach is grounded in examples and defined by testing and iterating. You harbor a desire to understand and make sense of complex systems and concepts. You know how to help buyers navigate large SaaS investments, including how to mobilize distributed, global organizations and accelerate cycles. Among many stakeholders, you identify and influence key people. Being a fast-growth company, things here change pretty fast. You’re comfortable learning new things (tech, process, people)  and navigating high-change environments. Bonus if you’ve sold to Growth/Marketing teams, or have a background in analytics, CRM, marketing automation, data storage/agility or content marketing solutions (but not required). For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $80,000 - $90,000/year with an expected On Target Earnings (OTE) between $160,000 - $180,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.  WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching  Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work® ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty. Braze is proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore. In 2025, we were recognized as one of Built In’s Best Places to Work. In 2024, we were included in U.S. News & World Report’s Best Companies to Work For (Top 10%) and recognized in Great Place to Work’s Fortune Best Medium Workplaces, Fortune Best Workplaces in Technology, Fortune Best Workplaces for Parents, and Fortune Best Workplaces for Women. Additionally, we were featured in Great Place to Work UK’s Best Workplaces, Best Workplaces in Europe, Best Workplaces for Development, Best Workplaces for Wellbeing, Best Workplaces for Women, and Best Workplaces in Technology. You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, Singapore, São Paulo, Seoul, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you . We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you. Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Posted 4 weeks ago

SVP, Global Customer Success-logo
AppboyChicago, IL
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you. WHAT WE’RE LOOKING FOR As the Senior Vice President of Customer Success, you will be responsible for leading the global Customer Success department at Braze. This strategic role is critical in driving customer retention, satisfaction, and growth across all markets. The ideal candidate will develop and implement customer success strategies that align with Braze’s business objectives, ensuring that our customers derive maximum value from their investment in our platform. Your leadership will foster a culture of excellence, collaboration, and continuous improvement within the Customer Success team. Key Responsibilities: Strategic Vision: Define and execute a comprehensive Customer Success strategy that aligns with Braze’s overall business goals, focusing on customer retention, satisfaction, and revenue growth. Global Leadership: Lead and manage the global Customer Success team, ensuring alignment across regions and fostering a high-performance culture that prioritizes customer outcomes. Customer Advocacy: Build and maintain strong relationships with key customers, acting as their advocate within the organization to ensure their needs and feedback are prioritized in product development and strategic planning. Customer Value Achievement: Deploy strategies across the global Customer Success team that focus on customer value identification and accelerated value realization, ensuring all customers are achieving success with the Braze platform. Cross-Functional Collaboration: Collaborate closely with Sales, Product, Customer Support, Professional Services, and Marketing teams to drive customer engagement and ensure a seamless customer journey from onboarding through renewal. Revenue Optimization: Identify and capitalize on upselling and cross-selling opportunities, working in partnership with the Sales team to maximize customer lifetime value and drive revenue growth. Data-Driven Insights: Utilize customer feedback and data analytics to identify trends, challenges, and opportunities for improvement, leveraging insights to inform strategic decisions and enhance customer experiences. Performance Metrics: Establish and monitor key performance indicators (KPIs) to measure the effectiveness of customer success initiatives, ensuring accountability and continuous improvement. Industry Leadership: Stay abreast of industry trends and best practices in customer success, continuously seeking innovative approaches to enhance customer engagement and satisfaction. WHO YOU ARE Experience: Bachelor’s Degree required; MBA or advanced degree preferred. 15+ years of experience in customer success, account management, ideally in a B2B SaaS environment, with at least 7 years in a senior leadership role. Proven Leader: Demonstrated success in managing and developing high-performing teams, with the ability to inspire and motivate team members across diverse regions. Customer-Centric Focus: Strong commitment to customer satisfaction and retention, with a passion for delivering exceptional service and value. Strategic Thinker: Ability to think strategically about customer engagement and account management, aligning initiatives with broader business objectives. Excellent Communicator: Exceptional interpersonal skills, with the ability to build relationships with customers and stakeholders at all levels, including executive leadership. Analytical Mindset: Strong analytical skills to assess customer data and feedback, driving actionable insights and improvements. Collaborative: Ability to thrive in a cross-functional environment while managing multiple responsibilities and priorities. Decisive: Assess situations, gather insight, make decisions, and act with conviction and clarity. Domain Knowledge:  Mobile, Web, Marketing Automation and Marketing Analytics are a plus. For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $234,000 - $281,400/year with an expected On Target Earnings (OTE) between $350,000 - $420,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering flexible environments, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and tuition reimbursement Community engagement opportunities throughout the year, including an annual company-wide Volunteer Week Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work® ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty. Braze is proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore. In 2025, we were recognized as one of Built In’s Best Places to Work. In 2024, we were included in U.S. News & World Report’s Best Companies to Work For (Top 10%) and recognized in Great Place to Work’s Fortune Best Medium Workplaces, Fortune Best Workplaces in Technology, Fortune Best Workplaces for Parents, and Fortune Best Workplaces for Women. Additionally, we were featured in Great Place to Work UK’s Best Workplaces, Best Workplaces in Europe, Best Workplaces for Development, Best Workplaces for Wellbeing, Best Workplaces for Women, and Best Workplaces in Technology. You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, Singapore, São Paulo, Seoul, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you . We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you. Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Posted 4 weeks ago

Senior Account Executive, Scale-logo
AppboyChicago, IL
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you. WHAT YOU’LL DO As a Senior Account Executive on our Scale team, you will own the full sales cycle from prospecting to closing, working as a relentless “hunter” to identify, prioritize, outreach to and ultimately close new business. Additionally, you will have the opportunity to work side-by-side with several Braze customers, operating as a trusted advisor as they look to Braze to grow and scale their business. Join a scaling, diverse, and tight knit team that’s working directly with Marketing, Product, and Technical executives and their teams to help them forge human connections between consumers and the brands they love. Our team has a variety of backgrounds, but are united by a commitment to mutual collaboration, growth mindset, and relentless optimism in pursuit of success.  WHO YOU ARE You have at least 3-5 years of field sales experience selling SaaS solutions that involve technically integrated products. You excel at generating and managing your own pipeline, thinking both strategically and creatively about how to drive desired outcomes through effective and persistent outreach. You’re on top of many moving parts.  Your customers describe your selling as consultative and human. You’re a natural story-teller and an attentive listener.  You demonstrate the mechanics of a value-first conversation including the steps necessary to get there: strong and ongoing discovery, a solid understanding of the business pain, what outcomes they are hoping to achieve and how Braze is best positioned to provide differentiated value.  You’re analytical and data-driven. Your approach is grounded in examples and defined by testing and iterating. You harbor a desire to understand and make sense of complex systems and concepts. You know how to help buyers navigate large SaaS investments, including how to mobilize distributed, global organizations and accelerate cycles. Among many stakeholders, you identify and influence key people. Being a fast-growth company, things here change pretty fast. You’re comfortable learning new things (tech, process, people)  and navigating high-change environments. Bonus if you’ve sold to Growth/Marketing teams, or have a background in analytics, CRM, marketing automation, data storage/agility or content marketing solutions (but not required). For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $90,000 and $110,000/year with an expected On Target Earnings (OTE) between $180,000 and $220,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.  WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching  Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work® ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty. Braze is proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore. In 2025, we were recognized as one of Built In’s Best Places to Work. In 2024, we were included in U.S. News & World Report’s Best Companies to Work For (Top 10%) and recognized in Great Place to Work’s Fortune Best Medium Workplaces, Fortune Best Workplaces in Technology, Fortune Best Workplaces for Parents, and Fortune Best Workplaces for Women. Additionally, we were featured in Great Place to Work UK’s Best Workplaces, Best Workplaces in Europe, Best Workplaces for Development, Best Workplaces for Wellbeing, Best Workplaces for Women, and Best Workplaces in Technology. You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, Singapore, São Paulo, Seoul, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you . We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you. Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Posted 4 weeks ago

Account Executive, Scale-logo
AppboyChicago, IL
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you. WHAT YOU’LL DO As an Account Executive on our Scale team, you will own the full sales cycle from prospecting to closing, working as a relentless “hunter” to identify, prioritize, outreach to and ultimately close new business. Additionally, you will have the opportunity to work side-by-side with several Braze customers, operating as a trusted advisor as they look to Braze to grow and scale their business. Join a scaling, diverse, and tight knit team that’s working directly with Marketing, Product, and Technical executives and their teams to help them forge human connections between consumers and the brands they love. Our team has a variety of backgrounds, but are united by a commitment to mutual collaboration, growth mindset, and relentless optimism in pursuit of success.  WHO YOU ARE You have at least 2 years of field sales experience selling SaaS solutions that involve technically integrated products. You excel at generating and managing your own pipeline, thinking both strategically and creatively about how to drive desired outcomes through effective and persistent outreach. You’re on top of many moving parts.  Your customers describe your selling as consultative and human. You’re a natural story-teller and an attentive listener.  You demonstrate the mechanics of a value-first conversation including the steps necessary to get there: strong and ongoing discovery, a solid understanding of the business pain, what outcomes they are hoping to achieve and how Braze is best positioned to provide differentiated value.  You’re analytical and data-driven. Your approach is grounded in examples and defined by testing and iterating. You harbor a desire to understand and make sense of complex systems and concepts. You know how to help buyers navigate large SaaS investments, including how to mobilize distributed, global organizations and accelerate cycles. Among many stakeholders, you identify and influence key people. Being a fast-growth company, things here change pretty fast. You’re comfortable learning new things (tech, process, people)  and navigating high-change environments. Bonus if you’ve sold to Growth/Marketing teams, or have a background in analytics, CRM, marketing automation, data storage/agility or content marketing solutions (but not required). For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $84,100 - $93,500/year with an expected On Target Earnings (OTE) between $168,200 - $186,900/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.  WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching  Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work® ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty. Braze is proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore. In 2025, we were recognized as one of Built In’s Best Places to Work. In 2024, we were included in U.S. News & World Report’s Best Companies to Work For (Top 10%) and recognized in Great Place to Work’s Fortune Best Medium Workplaces, Fortune Best Workplaces in Technology, Fortune Best Workplaces for Parents, and Fortune Best Workplaces for Women. Additionally, we were featured in Great Place to Work UK’s Best Workplaces, Best Workplaces in Europe, Best Workplaces for Development, Best Workplaces for Wellbeing, Best Workplaces for Women, and Best Workplaces in Technology. You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, Singapore, São Paulo, Seoul, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you . We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you. Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Posted 3 weeks ago

Strategic Customer Success Manager, Global Strategic-logo
AppboyChicago, IL
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you. As a Strategic Customer Success Manager you will work closely with some of the world’s best known brands that are part of Braze’s Global Strategic Account Program to help them realize value from their investment in Braze. WHAT YOU'LL DO Own and assume ultimate responsibility for client renewals, retention and net retention targets for your customers Be your customers’ main point of contact and trusted advisor at Braze Partner with Account Executives, taking a lead role to ensure excellent customer experience and commercial alignment Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze Be a strategic thought leader for your customers, analyzing use-cases and recommending market/vertical best practices to enhance client marketing programs. Proactively analyze your customer product usage to identify opportunities and risks to account health  You may be a Lead CSM on global group accounts coordinating internationally across other Braze CSMs, along with diverse customer teams, to create a seamless customer experience assisting customers in developing Centers of Excellence and benefiting from knowledge sharing across their group Maintain ongoing regular contact with your customers via ad-hoc communications, regular check-ins, events, and Executive Business Reviews. Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze. In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support for your direct accounts coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly Work with Onboarding Managers and other Customer Success Partners to seamlessly transition clients from onboarding to ongoing activity. You will likely spend time onsite with customers and travel internationally Please note this job description cannot possibly cover every duty you may need to undertake, you may be asked by your line manager to handle other reasonable responsibilities commensurate with the role. WHO YOU ARE You are an established customer success professional who finds satisfaction in helping your customers achieve great things. You have an excellent track record in customer success or a related role and are excited to work with complex multinational businesses. You have significant project management experience and/or formal certifications (PMP, Agile, etc) You have exemplary written and verbal communication skills coupled with unparalleled follow up skills. Clients have the impression that you listen and understand their problems You’re known for being a “team player.” We just can’t emphasize this enough High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others You have strong technical domain knowledge of two or more of the following:  SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Analytics or Programming (HTML etc) 3-6 years experience managing complex accounts (Fortune 100, FTSE, DAX, etc. - ACV of $500K or more) across multiple senior client stakeholders at a SaaS company For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $82,200 and $91,400/year with an expected On Target Earnings (OTE) between $102,800 and $114,200/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching  Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work® ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty. Braze is proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore. In 2025, we were recognized as one of Built In’s Best Places to Work. In 2024, we were included in U.S. News & World Report’s Best Companies to Work For (Top 10%) and recognized in Great Place to Work’s Fortune Best Medium Workplaces, Fortune Best Workplaces in Technology, Fortune Best Workplaces for Parents, and Fortune Best Workplaces for Women. Additionally, we were featured in Great Place to Work UK’s Best Workplaces, Best Workplaces in Europe, Best Workplaces for Development, Best Workplaces for Wellbeing, Best Workplaces for Women, and Best Workplaces in Technology. You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, Singapore, São Paulo, Seoul, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you . We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you. Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Posted 1 week ago

Sales Associate, Part-Time - Gold Coast-logo
Warby ParkerChicago, IL
Job Status: Part-Time Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. (At other brands, you might see similar roles called Sales Associate.) In supporting our retail locations across the country (and Canada!), Advisors have a direct, immediate impact on the success of Warby Parker through customer interactions, process ideation and improvement, and various special projects. We've grown to who we are today thanks in no small part to them! In this role, you'll get to show folks firsthand what Warby Parker is all about while making glasses shopping a goosebump-inducing experience. Sound cool? Read on! What you'll do: Communicate Warby Parker's values and brand philosophy on the sales floor Delight customers through nothing-but-wonderful service Demonstrate unparalleled product knowledge and offer exceptional style advice Dream up ways to reinvent retail and the glasses-shopping experience Anticipate the needs of your team and customers alike, and be at the ready to lend a hand Help foster an inclusive culture by treating customers and colleagues with respect Who you are: Excited to work and learn at a fast-paced, high-growth company Backed by customer-facing experience in a service-minded environment A proactive, adaptable problem-solver who reacts quickly in unexpected situations A positive team player who leads by example Able to effectively communicate with a variety of people Organized, attentive, and detail-oriented An energetic self-starter with an entrepreneurial spirit Interested in fashion and technology Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE) Warby Parker, in good faith, believes that the posted hourly rate is accurate for this role at the time of posting. This rate may be modified in the future. In addition to the hourly rate, this role is also eligible to receive a cash bonus as part of the total compensation package. Details and eligibility will be discussed during the application process. Pay Range $16.40 — $16.40 USD Warby Parker is proud to be an equal opportunity employer. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, military status, or any other applicable legally protected characteristic.   About Us: Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style. We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal. Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we’re there to make exceptional vision care simple and accessible. (Delightful, too.) Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.

Posted 30+ days ago

Vendor Manager-logo
MintelChicago, IL
The Vendor Manager is responsible for the oversight of Mintel’s vendor partners, as well as continuing to develop our vendor management program. This role is ideally suited for someone with experience managing and nurturing multiple vendor relationships in a largely digital environment. Qualities needed for this role are excellent communications skills, highly organized, great attention to detail, creativity, persistence, ability to work with people across a wide variety of jobs levels and backgrounds. What You Will Be Doing: Continue to improve and strengthen our partnerships with vendors Implement processes that allow for more effective vendor management Oversight of 10 – 15 key relationships Identify potential vendors and conduct research to determine the best options for Mintel Manage contract lifecycle with vendors Support internal stakeholders in resolving any issues with the vendors Produce regular management reports on key performance indicators for executive leadership Traveling nationally/internationally to vendor sites as needed (10% or less travel time) We Are Looking for People Who Are:   Commercially-minded : You are easily able to identify improvement opportunities and you can comfortably and enthusiastically pitch your new ideas to leadership. You thrive on making a lasting impact on an organization. Knowledgeable in Vendor Management: You have significant experience with vendor management, project management or business development. People Smart: You are able to easily adapt to different personalities and levels within an organization. Committed to Personal Growth: You are committed to continuous learning and growth, constantly pushing yourself outside of your comfort zone to develop your skillset. Naturally curious: You are naturally curious and great at navigating external conversations, asking second and third level questions to get at the heart of a products challenges and goals. Humble: You are humble, yet confident. You willingly admit when you need help, and you know how and when to utilize the resources and people around you. You are also willing to share your own knowledge for the benefit of the team. Self-Directed : You take initiative to solve problems and uncover opportunities, and you are eager to take ownership and accountability for the success of the programs you develop. You have proven ability to balance big-picture thinking with daily details and deliverables. Great Communicator : You have extremely polished verbal and written communication skills, and can adapt your communication style to suit each client and internal business partner. Tech-savvy : You are quick to learn new technologies and also have deep experience with Excel. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets The below reflects the range of base salary for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to, skills, experience, and qualifications. The salary range for this role is: $66,000 USD to $82,000 USD.  Alongside salary, Mintel offers a comprehensive benefits package including medical/dental/vision insurance, flexible spending accounts, health savings accounts, employer paid life and disability insurance, 401(k) with employer match and paid time off. We are invested in our employees' wellbeing which is why we also offer flexible working hours, ClassPass subsidy, mental health benefit through Modern Health, paid volunteer time off, paid birthday leave and paid parental leave. #LI-BF1

Posted 1 day ago

Legal Assistant-logo
MintelChicago, IL
Mintel is an international leader in providing consumer market research and competitive intelligence tools as well as in delivering customized consulting solutions to top-tier organizations.  With global headquarters in London and US headquarters in Chicago, Mintel has been a market leader for over fifty years.  As a result of consistent year over year growth and significant future market opportunity, we now seek a Legal Assistant to join the Legal Department in Chicago to work on projects both domestic and foreign. This position contributes to our success by fulfilling the roles of administrator and processor.  As an administrator, you will win the confidence of colleagues with competent management of databases for contracts, trademarks, and copyrights and with your timely, regular reporting from those information troves.  As a processor, you will relish the detail in and production of your timely written work and satisfy your conscientious bent by making and implementing process-improvements based on best-practice, research, and analysis. This role is based in Chicago and requires the individual to work a hybrid schedule of 2 days in-office and 3 days remote weekly. What You Will Be Doing: Maintain databases of contracts, trademarks, and copyrights, and prepare and timely distribute reports Prepare and submit corporate annual reports; maintain business licenses and certificates of insurance Maintain and improve the Mintel Legal knowledge center Prepare, review, and process legal documents, including order forms, standard terms and conditions, NDAs, POAs, GDPR addenda, and contract amendments, within defined parameters Implement language changes across legal forms cache Communicate with various intra-company departments and external contacts (including customer procurement and legal counsel) to clarify and resolve contract issues Perform research projects associated with commercial arrangements and intellectual property  Coach legal interns Who We Are Looking For: While we may have a wish list, we are always open to looking at different profiles for our roles, so please don’t hesitate in applying even if your experience does not check all of the boxes. We believe there is no one perfect resume for a role, but there is a perfect candidate for us, and that could be you. Education: Bachelor’s degree with strong academic record Driven: You are passionate about client service and motivated to help your internal and external clients resolve problems in a timely manner. People Smart: You are able to easily adapt to different personalities and levels within an organization. Naturally curious: You are naturally curious and takes initiative to identify, evangelize, and systematize new efficiencies Learner: You are humble, yet confident. You willingly admit when you need help, and you know how and when to utilize the resources and people around you. You are also willing to share your own knowledge for the benefit of the team. Self-Directed : You take initiative to solve problems and uncover opportunities, and you work well in a document intensive and time sensitive environment Great communicator : You have extremely polished verbal and written communication skills, and can adapt your communication style to suit each client and internal business partner.  Tech-savvy : You are able to find creative ways to help clients. Ideally you have experience with e-commerce, privacy, and intellectual property. Experience with Salesforce.com and contract lifecycle management system a plus Industry Expert : You will have experience in market research, e-commerce, or intellectual property a plus  Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets The below reflects the range of hourly pay for this role at the time of this posting. An employee’s position within the range will be based on several factors including, but not limited to, skills, experience, and qualifications. The hourly pay range for this role is: $18.00 to $23.00/hour USD.  Alongside salary, Mintel offers a comprehensive benefits package including medical/dental/vision insurance, flexible spending accounts, health savings accounts, employer paid life and disability insurance, 401(k) with employer match and paid time off. We are invested in our employees' wellbeing which is why we also offer flexible working hours, ClassPass subsidy, mental health benefit through Modern Health, paid volunteer time off, paid birthday leave and paid parental leave. #LI-BF1

Posted 30+ days ago

Part-Time Seasonal Editor (Sales Associate), Chicago-logo
GlossierChicago, IL
Overview Glossier is a people-first beauty company on a mission to give everyone a voice through beauty. We create physical, digital, and offline experiences inspired by our community that foster connection, inspire a sense of belonging, and invite people to participate in Glossier.  We are inclusive, customer-devoted, curious, courageous, discerning, and results-driven. Our store teams operate in environments fueled by our people-first employee experience philosophy rooted in authenticity, integrity, inclusion, equity, and empathy. As an Editor, it is your job to ensure the customer experience lives through with our product, its presentation, packaging, and care. Driven by an authentic desire to collaborate and engage with others, you will inspire and create exceptional experiences for our customers as they discover and deepen their connection with our brand through our products - whether in-store, picking up an online order, or processing a return or exchange. As an avid team player, you will collaborate with all members of the store team to ensure every customer touchpoint throughout their experience is cohesive and seamless. Known for being optimistic and able to find joy with everyday interactions, you will help set the tone for the overall culture within the store team - joy is our language! Editors will be part of a team of impassioned storytellers, driven by curiosity and the power of the Glossier community, reimagining the future of beauty one experience at a time. As part of the store’s team, you will be fully immersed in every aspect of our customers’ journeys as they visit our stores. Therefore, as an Editor, you will be trained in all aspects of the store operation, including our customer-facing and back-of-house operations. You will assist with coverage and will be equipped to work in both environments, front and back of the house. Having a holistic understanding of the customer journey, from start to finish, will strengthen our team’s abilities when assisting customers with any and all inquiries - with leadership guidance and support as needed.  Performance expectations include but are not limited to the following: Customer Experience Model and coach Glossier’s customer experience principles, ensuring consistently memorable and inspiring experiences. Embody our core values of Devoted to the Customer, Inclusive, Courageous, Curious, Discerning, and Results-Driven in everything you do.  Become an expert on the entire portfolio of products, with an active working knowledge on product basics, key benefits, application, formula, customer recommendations, and care. Fulfill customer order requests in an expeditious, thoughtful, branded, and accurate manner. Develop and nurture relationships with repeat customers, frequently engaging them pre and post visits (communication on promotional events, follow-up on purchases, just checking in!). Master all of our customer service expectations, following our training fundamentals, becoming an exemplary Editor and advisor to new team members. Monitor customer feedback, working with your store’s leadership team, to share information with key stakeholders accordingly. Become a brand ambassador, fully versed in all aspects of the Glossier brand and experience! Teamwork Operate with optimism and joy— having fun is not only allowed, it’s encouraged! Be a safety champion for all! Safely completing all work responsibilities and ensuring the work environment is free of safety hazards, immediately reporting any concerns to management when applicable. Partner with store leadership to effectively communicate feedback on inventory logistics, packaging, and customer feedback regarding their physical experience with our products. Serve as a product guru and an added resource for product demonstrations (e.g., to our guests and new hires, cross-training team members on new product launches), in partnership with store leadership. Outstanding collaborator, able to partner with all members of the leadership and store team in the fulfillment of special projects and/or assignments. Operational Excellence Adherence to safety standards (e.g., COVID-19) as defined by the store leadership team in accordance with public health guidelines, federal, and state guidelines.  Restock and replenish inventory in accordance with business and operational standards by leveraging the expertise of inventory management systems, inventory reporting, and store logistics. Focus on inventory accuracy, following a meticulous, yet expeditious, mindset when fulfilling customer orders. Carefully receive, manage, and inspect shipment deliveries to ensure accuracy and quality, and diligently report discrepancies accordingly. Active participant in visual projects (e.g., new display activations, floor moves, product launches, brand events, etc.). Uphold all uniform standards, closely following presentation guidelines. Become an expert in all operational procedures of the store, both front and back of house, with a focus on providing support to newly hired team members. Observe strict confidentiality, particularly as it pertains to handling sensitive information (such as credit card data, customer information). Skillful multitasker, able to accommodate multiple customer requests at a time without compromising service standards of excellence. Qualifications  2+ years of experience in a fast-paced customer service operation, such as retail or hospitality environment, is preferred. Prior experience, in an advisory or sales capacity, within the beauty/skincare space is preferred. Ability to work a flexible schedule, including evenings, weekends, and bank holidays is required. Passion for creating memorable experiences through meaningful personal interactions.  An advocate for all members of our community, promoting inclusion and belonging always. Demonstrated ability to show empathy and understanding while still driving action. Driven by operational excellence, understanding the logistics of a retail operation in order for the customer experience to be one that is operationally seamless and memorable. Desire and willingness to roll up your sleeves and jump in when the situation requires it. A true collaborator in nature, driven by the power of teamwork, who thrives in group settings. Positive, willing to learn and grow, and motivated to perform in fast-paced environments. Highly adaptable with an impeccable ability to multitask. Prior experience with POS (point of sale) or inventory management systems is a plus. Click here to view the candidate privacy policy under FAQ's We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of Glossier not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, and termination.  

Posted 30+ days ago

Associate Store Director, Chicago-logo
GlossierChicago, IL
Overview We are a people-powered beauty ecosystem, leveraging unique and engaging online and offline experiences as well as consumer participation to fuel our growth. In 10 years, we have built an iconic brand that has revolutionized how consumers, and how the industry, think of beauty. The foundational DNA of our brand is resonant across generations, timeless, and ripe for building upon. Our next step is to bring Glossier to more people in more places. We are inclusive, customer-devoted, curious, courageous, discerning, and results-driven. Our store leaders will help drive our people-first employee experience philosophy rooted in authenticity, integrity, inclusion, equity, and empathy. As an Assistant Store Director, it’s your job to lead, inspire, and develop a best-in-class team to create inspiring and exceptional customer experiences, and help set the tone for the store team as they help customers discover and deepen their connection with Glossier throughout their visit and beyond. As an experienced lead with a hospitality mindset, you foster and maintain a safe, equitable, and inclusive environment for both store teams and customers, while providing support to the Store Director in executing all people and business objectives. Finally, acting as a people advocate and constant presence on the floor, you will help create an environment in which employees can develop their full potential, fulfilling all core talent competencies and embodying our company values. As part of the store’s leadership team, you will be fully immersed in the development of the store’s talent culture, with direct impact to the employee and customer experience. Performance expectations include but are not limited to the following: Team Leadership Drive a culture anchored in our people-first employee experience philosophy rooted in authenticity, integrity, inclusion, equity, and empathy. Deeply understand, model, and coach Glossier’s mission, vision and values: Devoted to the Customer, Inclusive, Curious, Courageous, and Discerning. Partner with the store’s leadership team and HR Generalist to drive an inclusive and equitable talent acquisition strategy, and actively work in building a continuous candidate pipeline. Develop and empower the store’s team by providing effective and frequent coaching, feedback, recognition and encouragement. Support an inclusive and equitable work environment and uphold our Code of Conduct and commitment to a work environment that is free from discri mination, harassment, bullying, and intimidation. Support the efforts of creating a culture of clear and open communication with your team, ensuring all team members are equipped with information they need to thrive and effectively share feedback, ideas, and concerns. Support and drive the store’s recognition initiatives, in partnership with the HR Generalist, fostering a work environment of collaboration, camaraderie, and fun — joy is our language! Serve as a deeply knowledgeable advocate for our product philosophy and portfolio, and inspiring and coaching your team to facilitate customer-led discovery journeys. Identify areas of potential growth within your teams and coach accordingly to strengthen and further develop these in alignment to core competencies and performance expectations. Promote, participate, and drive the completion rate of all Glossier training initiatives.  Customer Experience Leadership Model and coach Glossier’s customer experience principles, ensuring consistently memorable and inspiring customer experiences.  Develop and support a culture of accountability for expected service levels, coaching to performance standards, maintaining a constant presence on the floor and facilitating ongoing and constructive feedback. Support the testing and implementation of new customer experiences in collaboration with HQ teams to innovate on the Glossier retail experience. Identify key customer trends and requests; communicate effectively to Store Director and relevant corporate partners to support continuous improvement and innovation of the Glossier retail experience and product assortment. Monitor and analyze customer feedback, working with your Store Director and fellow Associate Store Directors to develop and implement customer experience strategies. Spend at least 60% of your time throughout the week on the sales floor, working directly with customers and your team, working at least 3-4 Manager on Duty (MOD) shifts per week. Business Leadership Analyze business results, in partnership with the Store Director, to identify strategies to improve overall store operations and drive results. Create effective and strategic team schedules to support the customer experience and meet payroll targets. Develop operational knowledge and ultimate mastery of the assigned Division of Responsibility (DOR). The assigned DOR can be one of the following: Product (the product knowledge champion at the store, supporting the team’s efforts in becoming well-versed in the entire product assortment and new launches and provides support to all product training initiatives); Customer Experience (the coach on the fulfillment of Glossier’s service fundamentals in providing magical and memorable experiences to our customers); Logistics (the go-to expert on all inventory logistics, overseeing the efficient flow of inventory into the store, and serves as the store’s Safety Captain); Visual Merchandising (responsible for the adherence of all visual merchandising standards); Operations (owns the operational processes of the store, managing supplies and equipment, and serves as the retail tech subject matter expert); or Partnerships & Facilities (maintains close connectivity with corporate teams, ensuring there are direct lines of productive communication and collaboration between the store team and company headquarters partners). After a defined period of time, Associate Store Directors will rotate DORs to facilitate well-rounded expertise in all areas of the operation. Serve as the store’s champion within the assigned Division of Responsibility, developing and executing specific initiatives that will help drive a more efficient operation in performing to business objectives and goals. Participate in the management of the store’s budgets, in partnership with the Store Director, to ensure operational SOPs are followed consistently in order to support customer, team, business, and compliance goals. Deliver on Glossier’s unique retail experience philosophy, optimizing first and foremost for excellence in customer experience, and in turn driving the operational and financial results that follow. Qualifications  3+ years of experience leading teams in a fast-paced retail or hospitality environment. Demonstrated experience in growing highly capable, diverse teams and investing deeply in the development of managers and team members. Experience in promoting a people-first employee culture, fostering an engaging, welcoming, and inclusive environment. Demonstrated ability to employ outstanding communication practices that are ongoing, clear, and structured, promoting transparency, accountability, and understanding of performance and business expectations. Proven ability to motivate and inspire teams, maintaining high levels of engagement and strong employee morale. Demonstrated ability to show empathy and understanding while still driving action. Desire and willingness to roll up your sleeves and jump in when the situation requires it. Track record of delivering measurable financial, operational, and customer experience results. Ability to make difficult tradeoffs, balancing short- and long-term objectives in pursuit of business vision and goals. Desire and willingness to roll up your sleeves and jump in when the situation requires it. Passion for building exceptional, detail-oriented, customer and employee experiences. Passion for beauty as a conduit for connection and personal narrative; excitement for creating environments and experiences that celebrate everyone’s unique beauty journey.  Ability to work a flexible schedule, including evenings, weekends, and holidays required. Highly skilled in defining and executing operational efficiencies a plus.  Experience in a scaling/start-up environment and testing new experiential concepts in a customer-facing environment a plus. Click here to view the candidate privacy policy under FAQ's We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of Glossier not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, and termination.

Posted 2 weeks ago

S
Shirley Ryan Ability LabChicago, IL
By joining our team, you'll be part of our life-changing Mission and Vision. You'll work in a truly inclusive environment where diversity and equity are championed through words and actions. You'll contribute to an innovative culture that is second to none, one that embraces curiosity, discovery and compassion. You'll play a role in something that's never been done before as we integrate science and clinical care to help patients achieve better, faster outcomes - as we Advance Human Ability, together. Job Description Summary The Clinical Dietitian will develop therapeutic diet plans for patients in accordance with physician's orders. Meets with patients and families in order to assist in menu selection as needed. Provides for conformity to dietary plan. The Clinical Dietitian will consistently demonstrate support of the Shirley Ryan AbilityLab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute. The Clinical Dietitian will demonstrate Shirley Ryan AbilityLab Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and Core Values (Hope, Compassion, Discovery, Collaboration, and Commitment to Excellence) while fulfilling job duties. Job Description The Clinical Dietitian will: Assesses and evaluates patient's nutritional needs based on physician's orders, conferences with health team, clinical data and patient nutritional history in order to plan and implement a proper dietary program. Instructs and informs patients and/or their families regarding diet therapy to be utilized. Coordinates nutritional care given by the Patient Dining Assistants. Participates in the Department's Quality Assurance programs by collecting and analyzing data which evaluates dietary service for conformance to quality standards. Establishes and implements Department clinical policies and procedures that correlate clinical services with timely production services. Acts as liaison between patient units, production kitchen and diet office as needed. Provides nutrition education and training programs for appropriate hospital personnel, dietetic students and the community. May review patient menus for accuracy and nutritional adequacy as needed, offering suggestions to patients regarding menu selections as necessary. Perform all other duties that may be assigned in the best interest of the Shirley Ryan AbilityLab. Reporting Relationships: Reports directly to the Contract Food Service Manager Knowledge, Skills & Abilities Required: Must be a registered dietician with the American Dietetic Association or be eligible for registration. Requires approximately one month of on-the-job experience in order to gain thorough knowledge of Department policies and procedures and learn the Institute's therapeutic dietary functions. Requires analytical skills necessary to interpret physician's orders, assess patient condition, plan suitable diet and evaluate patient responses. Requires interpersonal skills necessary to communicate with patients, families, employees and medical staff in explaining and providing nutritional care. Ability to interpret, evaluate and utilize current research to ensure provision of quality nutritional care and follow-up. Demonstrated competency in understanding the growth and development of infant, child, adolescent and geriatric patients as measured by specific performance standards and as described by department/unit policies and procedures. Demonstrated the ability to interpret growth and development related information to ensure patient needs are met. Working Conditions: Normal office environment with little or no exposure to dust or extreme temperature. Occasional (less than ten percent of work time) exposure to contagious diseases or infection from patient contact procedures that correlate clinical services with timely production services. Acts as liaison between patient units, production kitchen and diet office as needed. Provides nutrition education and training programs for appropriate hospital personnel, dietetic students and the community. Pay and Benefits*: Pay Range: $35 per hour Benefits: Shirley Ryan AbilityLab offers a comprehensive benefits program that is competitive with our industry peers in our geographic locations: https://www.sralab.org/benefits Benefits and benefits' eligibility can vary by position. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Equal Employment Opportunity ShirleyRyan AbilityLab is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Posted 2 days ago

Laboratory Manager-logo
University of ChicagoChicago, IL
Department BSD E&E - Moran Lab About the Department The Department of Ecology and Evolution hosts diverse faculty and student interests in the ecological and evolutionary processes that underlie patterns of life on earth. The research interests of our faculty include population genetics, molecular evolution, quantitative genetics, animal behavior, plant and animal ecology, evolutionary theory, systematic paleontology, and related subjects. A common theme in E&E is the application of quantitative techniques and current technologies to probe the conceptual foundations of ecology and evolution. Researchers in E&E apply empirical and theoretical approaches across a wide variety of microbes, plants, and animals. While some research is focused on demystifying the ever-increasing genomic databases for diverse taxa, other researchers probe the factors that define species or make use of field experiments to understand species interactions and fates. Our focus is on the importance of basic science, while we also work to see sound applications of our research in the areas of genetically modified organisms, resource management, climate change, and the genetics of disease. Job Summary The Moran Laboratory in the Department of Ecology & Evolution at The University of Chicago is seeking a Laboratory Manager to begin when the laboratory opens September 1, 2025. Responsibilities This position provides technical support activities related to scientific research projects. Assists with molecular lab work (e.g., DNA and RNA extractions, IHC, FISH) as needed. Ensures compliance of research activities with institutional, state, and federal regulatory policies, procedures, directives and mandates. Oversees management of fish room. Training new lab personnel and managing laboratory records. Assists in drafting presentations on research findings. Applies research principles and relevant subject matter knowledge relevant to administer a research project. With a moderate level of direction, manages lab and/or research-related duties and tasks. Helps develop, design and conduct research projects according to plan. Supports data collection and analytical needs of research projects. Conducts literature reviews and helps write reports and manuscripts. Ensures project compliance with different policies, procedures, directives, and mandates. Takes responsibility for the following laboratory duties: recognizing abnormal results and varying conditions or procedures to correct problems; setting up and performing experiments. Analyze the meaning, significance, causes, and effects of the subject. Performs other related work as needed. Minimum Qualifications Education: Minimum requirements include a college or university degree in related field. Work Experience: Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline. Certifications: -- Preferred Qualifications Education: MS degree in Biology or related field. Experience: Knowledge and skills developed through 2-5 years of work experience in a related job discipline. Preferred Competencies Experience with animal husbandry (preferably freshwater fishes). Experience in conducting basic molecular lab protocols (including RNA and DNA extractions, running gel electrophoresis, immunohistochemistry, in situ hybridization). Experience in imaging with fluorescent microscopy. Working Conditions Laboratory Environment. Application Documents Resume (required) Cover Letter (preferred) When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application. Job Family Research Role Impact Individual Contributor Scheduled Weekly Hours 40 Drug Test Required No Health Screen Required No Motor Vehicle Record Inquiry Required No Pay Rate Type Salary FLSA Status Exempt Pay Range $60,000.00 - $80,000.00 The included pay rate or range represents the University's good faith estimate of the possible compensation offer for this role at the time of posting. Benefits Eligible Yes The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook. Posting Statement The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination. Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form. All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position. The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu . Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.

Posted 2 days ago

Cherry Hill Programs logo
Holiday Local Manager- Alton Square Mall
Cherry Hill ProgramsAlton, IL

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Job Description

About Us

Cherry Hill Programs brings the magic to every experience by capturing moments that last a lifetime. In partnership with retail locations, tourist attractions, and destinations across North America, Cherry Hill Programs contributes millions of holiday and souvenir experiences for children and families, year after year.

As Local Manager, you will create the magic by overseeing daily operations for our photo operations and implement strategies to drive profitability and efficiency at your venue. The ideal candidate will also lead, develop, and motivate the local team to achieve personal, professional, and company goals.

Our Local Manager Will Also

  • Promote a positive, collaborative environment and maintain our core values and policies
  • Manage schedules, assign duties, and optimize labor to ensure all locations are staffed for success
  • Determine staffing requirements and oversee hiring, onboarding, and training of all team members
  • Ensure daily operations are maintained as scheduled
  • Respond to all business calls or emails within a timely manner
  • Create and reinforce a sales culture within the location to ensure team is knowledgeable, following proper cash handling procedures, and is maximizing sales potential to reach daily and monthly targets
  • Verify DAILY bank deposits to DM, confirming bank deposit/credit card slips are w/financial paperwork
  • Coach and develop team members to drive revenue, reduce cost and provide world class guest service
  • Establish and maintain positive and successful vendor relations with staff at all locations
  • Partner with host venue to support a seamless, efficient operation with a focus on guest service and profitability
  • Address and resolve customer concerns or service failures appropriately to ensure optimal guest experiences and recovery
  • Ensure accurate/timely preseason setup, breakdown and securing of all equipment at your location
  • Other duties required/assigned as detailed in Employment Agreement

What We're Looking For

  • Positive attitude and strong work ethic
  • Team player who can work independently and understands the importance of leadership
  • Excellent time management and problem-solving skills as well as the ability to use good judgment and make strong, independent decisions
  • Ability to process sales transactions and comfortable with cash handling
  • Professional attire and good hygiene are a must
  • Available to attend mandatory pre-season training
  • Flexibility and willingness to work during "peak" retail hours, such as evenings, weekends, and holidays
  • Available to work a minimum of 40 hours a week or as needed

Knowledge, Experience & Skill

  • At least 18 years of age
  • High School Diploma Required
  • Previous retail/assistant manager and photography experience preferred
  • Ability to lift and carry equipment up to 10-25 pounds and stand for prolonged periods of time

What Else Can You Expect

  • A fun, fast paced, and passionate environment
  • Career advancement opportunities
  • Flexible schedule
  • Referral program
  • One free photo package for friends and family per staff member
  • Must be used 2 weeks before the close of each season

We Work Together to Win Together

Our mission is simple: to bring magic to every experience by capturing moments that last a lifetime. We believe that building a diverse team, with a variety of backgrounds and experiences, is the best way to bring our mission to life.

Cherry Hill Programs strives to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment. Every employee plays a part in our Company's success and makes this a great place to work. Our people are the heart of our organization and the foundation of our success. Driven by our core values of safety, diversity, integrity, and collaboration, we strive to promote a culture that supports and encourages creativity, fairness, and inclusion.

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