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Harris Computer Systems logo

(Remote) Customer Success Analyst

Harris Computer SystemsTennessee, IL

undefined65,000 - undefined85,000 / year

NorthStar is seeking a Customer Success Analyst to join our growing support team. As a successful candidate you will oversee customer tickets and ensure that customers receive timely responses and updates. You will investigate, manage, track and close client support issues. You will be responsible for contributing to a knowledge base and responding to customers through CHAT. You must have the ability to assess priorities and respond to issues accordingly seeing them through to resolution. In this role, you will report to Manager, Customer Success and you will be supported by a great team in providing exceptional, proactive customer service. This remote role welcomes candidates anywhere in Canada and the USA. Up to 10% travel may be required. A valid passport will be required to travel across Canada, USA, and the Caribbean. Salary: 65K-85K CAD based on experience. What your impact will be: Deliver first line Customer support Operate as primary support liaison between NorthStar and our clients. Effectively respond to and resolve inquiries of both a product and technical nature received by telephone, electronically submitted tickets or through CHAT. Assess various situations, reviewing software configuration, set-up and software code while identifying the correct resolution or escalation according to NorthStar Support guidelines. Report detailed information within the client tracking system and document processes, routines, and programs by following the defined guidelines and team goals & objectives. Regularly review the database of submitted items and proactively follow up with internal and external clients to ensure that their inquiries and/or issues have been satisfactorily resolved. Work closely with other team members as part of a cohesive group exchanging knowledge through peer-to-peer interaction training sessions. Maximize and maintain current knowledge and awareness of applications and related technologies. Develop, monitor, document and maintain best practices. What we are looking for: Preference would be given to any candidates with utility experience. Proven work experience in Software Support role. Strong interpersonal and communication skills. Excellent analytical, research and problem-solving skills with a strong ability to prioritize work effectively. Exceptional attention to detail and the ability to grasp concepts quickly. What we can offer: 3 weeks' vacation and 5 personal days Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment Employee stock ownership and RRSP/401k matching programs Lifestyle rewards Remote work and more! About Harris: Harris is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. ("CSI", symbol CSU on the TSX), Harris has become the cornerstone for CSI's investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment - both in the people and products that we offer and making investments in acquiring new businesses. About Northstar: NorthStar Utilities Solutions is a unique company that has served the utility community in North America and the Caribbean for 50 years. Our team members have enabled us to have continuous growth and innovation. We pride ourselves on delivering impressive customer service and standing apart as an industry leader. We are looking for people who are avid problem solvers, crave challenges, embrace technology and grasp complex ideas. Click here to learn more about NorthStar Utilities Solutions. #LI-remote

Posted 1 week ago

Advance Auto Parts logo

Commercial Parts Pro Store 7655

Advance Auto PartsHomer Glen, IL

$18 - $20 / hour

Job Description Professional level sales position capable of supporting advanced functions on the commercial side of the business. Position is responsible for profitable growth of the commercial business via customer retention and growth. Position partners with GM to manage Team Members. The role has expert knowledge of automotive system and part knowledge. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has the ability to direct the drivers to ensure timely and accurate delivery. Position is full time. Primary Responsibilities Maintain commercial customer relationships Provide GAS2 selling experience commercial customers Achieve personal / store sales goals and service objectives Provide day-to-day supervisory support for Team Members Collaborate with GM on coaching and developmental needs for Team Members Dispatch drivers ensuring delivery standards are achieved Maintain commercial stocking programs Build and maintain a network of second source suppliers Secondary Responsibilities Maintain core bank and commercial returns Maintain commercial credit accounts Partner with GM to ensure proper driver coverage Success Factors Friendly communication Ability to locate and stock parts Safety knowledge and skills Operating inventory systems and store equipment Parts and automotive system knowledge skills Operating POS and Parts lookup systems ASE P2 certified or ASE ready equivalent Advanced solution, project and product quality recommendation ability Ability to source from numerous places including special order, FDO, second source, etc. Advanced selling skills for commercial customers Ability to multi-task and remain organized· Effective communication, listening and problem solving skills Essential Job Skills Necessary for Success as a Commercial Parts Pro Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc. Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence Understand and execute instructions furnished in written, oral, or diagram form Successfully complete the Parts Knowledge Assessment Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Use Microsoft software effectively (Word, Excel required) Strong organizational skills Understand Commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific Commercial customers) Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Commercial Parts Pro up for Success A minimum of 3 years of prior automotive parts experience preferred Proven sales ability with past experience in fulfillment of customer transactions Formal or informal experience leading teams, including supervising daily tasks, and working together to achieve goals Education High school diploma or general education degree (GED) Certificates, Licenses, Registrations ASE certification preferred, but not required Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate. Position is eligible for sales commission based on individual or store performance. Compensation Range 18.15 USD PER HOUR - 19.96 USD PER HOUR Benefits Information https://jobs.advanceautoparts.com/us/en/benefits California Residents click below for Privacy Notice: https://jobs.advanceautoparts.com/us/en/disclosures

Posted 30+ days ago

M logo

Business Analyst, Individual Investor

Morningstar Inc.Chicago, IL

$74,325 - $126,350 / year

About Morningstar and the Individual Investor Business Morningstar's Individual Investor business empowers investors with data, research, and tools to help them make informed financial decisions. Our flagship Morningstar Investor platform provides deep insights, portfolio tracking, and investment research, while Morningstar.com serves as a hub for market news, analysis, and educational content. The Role We are seeking a Business Data Analyst to bring analytical rigor to our product efforts. The role will help us measure performance, analyze visitor and subscriber behavior, and optimize customer acquisition and retention efforts. This role will own data analytics architecture, reporting, forecasting models, user behavior analysis, and work cross-functionally to enhance our product and marketing strategies. You will be responsible for building and tracking KPIs across Morningstar Investor, Morningstar.com, and our broader suite of investor products, implementing analytics solutions, and driving insights that support strategic decision-making. This role will report to the Head of Product, and will partner with the engineering team to ensure seamless tracking and reporting. Key Responsibilities Data Analytics & Reporting Track and analyze daily, weekly, monthly, and yearly KPIs to measure the product's effectiveness and progress toward growth goals. Build, maintain and continuously evolve dashboards that monitor trials, subscriber growth, page views, engagement, and on-site behavior across Morningstar Investor and Morningstar.com to meet the needs of the product. Consolidate data from various sources such as Google suite, Redshift, Stripe, and AWS to create automated reporting solutions that provide actionable insights. Collaborate with the engineering team to design solutions to better surface and analyze these insights. Monitor and validate data from third-party sources to ensure accuracy and reliability. Define baseline targets and use data-driven insights to optimize acquisition, engagement, and retention strategies. Conduct cohort analysis, customer lifetime value (LTV) modeling, and retention analysis to inform product investment decisions. Forecasting & Financial Modeling Develop and maintain financial forecasting models to project revenue growth and subscription trends over the next three years based on historical data and market assumptions. Evaluate the impact of pricing, marketing spend, and customer acquisition efforts on financial performance. Data Infrastructure & Collaboration Work with engineering and data teams to build and maintain a centralized data infrastructure that supports product analytics. Define and implement data tracking solutions using Google Tag Manager (GTM) and SQL-based data pipelines. Qualifications & Skills 2-5 years of experience in data analytics or business intelligence. Strong experience in SQL for querying and analyzing large datasets. Proficiency in Google Marketing Platform (Google Analytics, Google Ads, Looker Studio). Experience working with data visualization tools (Tableau, QuickSight, Looker Studio). Strong analytical skills, including financial modeling, forecasting, and trend analysis. Ability to clean, structure, and interpret large datasets to generate actionable insights. Strong problem-solving skills and ability to translate data into business recommendations. Experience with AWS (Athena, Redshift, QuickSight) for data analysis. Familiarity with A/B testing tools (Google Optimize, Optimizely) and tracking platforms. Programming experience in Python or R for advanced data analysis. Knowledge of subscription-based business models and customer retention metrics. Why Join Us? Be a key driver of growth in a data-driven, insight-rich environment. Work with a team passionate about empowering investors. Collaborate with cross-functional teams. Join a mission-driven company dedicated to transparency and investor education. Compensation and Benefits At Morningstar we believe people are at their best when they are at their healthiest. That's why we champion your wellness through a wide-range of programs that support all stages of your personal and professional life. Here are some examples of the offerings we provide: Financial Health 75% 401k match up to 7% Stock Ownership Potential Company provided life insurance - 1x salary + commission Physical Health Comprehensive health benefits (medical/dental/vision) including potential premium discounts and company-provided HSA contributions (up to $500-$2,000 annually) for specific plans and coverages Additional medical Wellness Incentives - up to $300-$600 annual Company-provided long- and short-term disability insurance Emotional Health Trust-Based Time Off 6-week Paid Sabbatical Program 6-Week Paid Family Caregiving Leave Competitive 8-24 Week Paid Parental Bonding Leave Adoption Assistance Leadership Coaching & Formal Mentorship Opportunities Annual Education Stipend Tuition Reimbursement Social Health Charitable Matching Gifts program Dollars for Doers volunteer program Paid volunteering days 15+ Employee Resource & Affinity Groups Total Cash Compensation Range $74,325.00 - 126,350.00 USD Annual Inclusive of annual base salary and target incentive Morningstar's hybrid work environment gives you the opportunity to collaborate in-person each week as we've found that we're at our best when we're purposely together on a regular basis. In most of our locations, our hybrid work model is four days in-office each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you'll have tools and resources to engage meaningfully with your global colleagues. 001_MstarInc Morningstar Inc. Legal Entity

Posted 30+ days ago

E logo

Account Director - Ediscovery Sales

Epiq Systems, Inc.Chicago, IL

$110,000 - $140,000 / year

It's fun to work at a company where people truly believe in what they are doing! Job Description: Epiq is a worldwide provider of legal services and technology, serving law firms, corporations, financial institutions and government agencies-helping them manage the complex data and logistics of eDiscovery. No matter how large, small or complex the project, success comes down to managing the details. This principle is only magnified under tight deadlines and unfamiliar challenges. In such situations, choosing the right partner and employees is critical to success for our clients and our organization. We are currently looking for an innovative, strategic Account Director to support their assigned territory. Responsibilities Apply your knowledge, experience and influence to bolster sales of litigation support services for your territory. These services include Electronic Data Discovery, Document Hosting/Coding, Consulting, Managed Review and other Professional Services. Be a trusted advisor for clients while working to identify new opportunities to upsell within their business Partner with Sales Management to align the sales strategies, contacts and account ownership to meet annual revenue targets along with personal earning goals Perform hunting activities to identify the needs of new potential clients Schedule and attend sales calls, customer meetings, presentations and demonstrations Account management of existing client contacts and newly added clients Diligently work to achieve high customer satisfaction ratings Coordinate billing and project activities with all internal teams to support the optimal outcome of client engagements Meet daily sales outstanding goals for your assigned territory Work within company policies to complete sales reports, support junior team members and aid in the direction of new service offering roll outs Requirements Proven high-achiever with a track record of selling success within the litigation support/eDiscovery market where you've consistently met or exceeded goals Ability to produce a sales brag book of continual achievements for quotas and client satisfaction Demonstrated influencer who is well connected within the eDiscovery market Excellent communicator - Presentation of complex technical details, articulate, and able to instill confidence in clients Bachelor's degree or equivalent work experience The Compensation range for this role is 110,000.00 to 140,000.00 USD annually and sales commission plan eligibility. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire Must be authorized to work in the United States for any employer #LI-JA1 #LI-Remote Your specific salary will be determined based on several factors: Location-based market rate for the role Your abilities in relation to the job specification Performance during screening and interview Pay parity with the wider team in the considered location Further details about the package will be provided during the initial screening call with the Talent Acquisition Team. Click here to learn about Epiq's Benefits. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! It is Epiq's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

Posted 30+ days ago

CareBridge logo

Senior Director Enterprise Strategy Consulting

CareBridgeChicago, IL

$157,872 - $258,336 / year

Senior Director Enterprise Strategy Consulting (Strategy Consulting Dir Sr) Location: This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Ideal candidates will be located in New York, NY, Chicago, IL, Atlanta, GA, or Indianapolis, IN. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Alternate locations may be considered if candidate resides within a commutable distance from an office. The Senior Director Enterprise Strategy Consulting is responsible for leading larger engagement teams and high value, complex, enterprise-wide level programs or projects that cross multiple business units while problem-solving difficult challenges with known and unknown solutions. How you will make an impact: Leads teams in conceiving, shaping, refining and prioritizing enterprise wide initiatives and innovation opportunities. Provides and grows technical knowledge and subject matter expertise. Accountable for initiative planning and ongoing account management. Manages portfolio of strategic initiatives and high value projects, managing resources and leading teams. Lead market analyses initiatives targeted to driving growth; develops or manages complex financial and investment models, and participates in or oversees the preparation of ROI analyses for senior management. Demonstrates thought leadership, innovative tendencies, and an ability to execute on strategy through seasoned relationship building and communication acumen, including positive executive level interaction experiences and an ability to engage in difficult conversations. Provide engagement/project oversight, establish and report on key metrics and measurements, and provide general status updates utilizing and developing ASC Team member proficiencies. Facilitates large cross-functional working sessions or meetings to align strategy and plan and will provide individual or work collaboratively in a dedicated account management role for one or more business areas. Develops realistic simulates to capture potential outcomes and future scenarios. Plays a key role in driving enterprise-wide corporate strategy and innovation initiatives as well as short and long-range planning processes. Offer Continuous Improvement coaching, guidance and mentoring to team members, demonstrating and growing project management skills. Ability to travel may be required. Minimum Requirements: Requires BA/BS in a related field and minimum of 6 years experience in management consulting, change management, large scale project management and/or process improvement leadership; or any combination of education and experience, which would provide an equivalent background. Preferred Skills, Capabilities, and Experiences: Healthcare experience strongly preferred. Management consulting or corporate strategy experience strongly preferred. Healthcare services experience strongly preferred. Experience managing others on project work strongly preferred. Excellent computer skills, demonstrating fluency with all key packages, with written, oral and presentation skills necessary to successfully influence senior executives strongly preferred. Self-starter who thrives in a fast-paced and ambiguous environment strongly preferred. Master's Degree preferred. For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $157,872 to $258,336. Locations: Illinois, New York In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the company. The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Posted 30+ days ago

Transunion logo

Senior Analyst, Consumer Lending - Strategy And Planning

TransunionChicago, IL

$62,000 - $90,000 / year

TransUnion's Job Applicant Privacy Notice Personal Information We Collect Your Privacy Choices What We'll Bring: At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius. Come be a part of our team - you'll work with great people, pioneering products and cutting-edge technology. What You'll Bring: Bachelor's degree required, ideally in business, finance, marketing, management, engineering, economics (or relevant work experience) Strong analytical and insight-driven problem-solving skills Solid organizational and project management skills Exceptional attention to detail and high degree of comfort managing multiple assignments simultaneously Strong verbal and written communication skills Structured and logical thinking with ability to synthesize information into key messages appropriate for the audience and focus on what matters most Experience working with senior-level managers and proven track record for completing assignments on time Driven by intellectual curiosity and independent thinking, with positive "can do" self-starter attitude Ability and desire to function at both strategic and tactical levels Ability to effectively develop relationships, engage, advise, and persuasively communicate with leaders, customers, and internal and external partners in face-to-face scenarios demonstrating real-time insight, flexibility and sound judgment Sound working knowledge of software applications such as Microsoft Excel, Word, and PowerPoint, with strong presentation skills Preferred qualifications: Experience working in a matrixed environment preferred, collaborating across teams and functions Prior experience in unsecured consumer lending is a plus Impact You'll Make: You will contribute to TransUnion's efforts to grow its U.S. Consumer Lending line of business such as: Drawing insights from data analysis Mining internal data and performing segmentation and analyses on large population datasets to gain insights about key customer trends Developing forecasting models to support growth initiatives Translating qualitative information from surveys, focus groups, and one-on-one interviews into fact-based actionable recommendations Working with the Sales teams on sales campaign planning and tracking Working with the Solutions and Marketing teams to collect voice of customer, and to plan/execute go to market activities You will develop industry insights by: Conducting market research by collecting and analyzing data to understand better our market, the industries we serve, and our customers and business partners Building a solid understanding of the internal and external data sources available to fuel research projects and support/ refute key hypotheses Maintaining awareness of current industry trends through industry publications, company press releases, and various forms of primary research, and use that information to formulate hypotheses about the future state of the industry You will present conclusions and recommendations to key decision makers such as: Under the guidance of senior team members, defining and creating meaningful business cases to support new products and other growth initiatives based on a fact-based, analytically-driven approach Creating client- and executive-ready materials for the purpose of delivering (and reinforcing) key messages and making key decisions with stakeholders TransUnion complies with all applicable immigration laws and regulations. The Company does not presently provide employer support or sponsorship for an immigration-related employment benefit for this position. Applicants must be authorized to work in the United States on a full-time basis without the need for employer support or sponsorship now or in the future. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act. Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company's reputation are also essential expectations of this position. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. Benefits: TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, up to 12 paid holidays per year, health benefits (including medical, dental, and vision plan options and health spending accounts), mental health support, disability benefits, up to 12 weeks of paid parental leave, adoption assistance, fertility planning coverage, legal benefits, long-term care insurance, commuter benefits, tuition reimbursement, charity gift matching, employee stock purchase plan, 401(k) retirement savings with employer match, and access to TransUnion's Employee Resource Groups. Spousal, domestic partner, and other eligible dependent coverage is available on select health and welfare plans. We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans' Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion's Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting ERCoE@transunion.com. Pay Scale Information : The U.S. base salary range for this position is $62,000.00 - $90,000.00 annually. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual's education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations. Regular, fulltime non-sales positions may be eligible to participate in TransUnion's annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents. TransUnion's Internal Job Title: Sr Analyst, Strategic Planning Company: TransUnion LLC

Posted 1 week ago

Carrols Restaurant Group, Inc. logo

Team Member

Carrols Restaurant Group, Inc.Decatur, IL
Team Member Opportunity Awaits! Carrols owns and operates more than 1,000 Burger King Restaurants, and we need great people on our team! As a Team Member, you will become an important member of a fast-paced team that serves up the best burgers around and has a great time doing it! At Burger King you are not only making food, but also making friends that work together to help customers have it their way. What Does a TEAM MEMBER do? Serves our sizzling burgers to hungry customers Welcomes the customer, takes accurate orders and manages their payments operating a cash register Restrooms, dining area and kitchen all need to be kept clean and meet safety and health standards Our stores get flaming busy! Our Team Members need be able to work as a team in a fast paced environment to keep our guests happy and full. Your part of the team effort includes packaging food and drinks, and making sure the restaurant is clean and maintains health and safety standards. We always want our customers to be happy, so you may have to answer a question or two, or resolve issues every once in a while. Our People are Made To Order We are looking for awesome people to be on our team! You must be at least 16 years old You must be able to work in a fast-paced environment with your team Working Hard! The Team Member Position requires several physical demands including: Remaining on your feet for several hours at a time Lifting and carrying up to 25 pounds Manual dexterity as it pertains to pressing and grabbing Ability to communicate and read Frequent bending, kneeling, stooping and reaching Carrols Cares We start our Team Members with competitive pay. Have it your way and enjoy flexible scheduling and sizzling benefits! Carrols participates in the BKC student scholarship program started by the founder, Jim McLamore. Jim believed in higher education and so do we! By awarding over $7 million in scholarships to over 24,000 students each year, BKC plays a big part in making students' dreams of going to college a reality! Real Good Food Carrols is committed upholding the Burger King Brand and to serving our customers the exact sandwich they want, made to order and delivered quickly by a friendly team member! Success never tasted so good! If you want to unwrap your new career in a business that sizzles with potential, and have a great time doing it, click APPLY to submit your application today!

Posted 30+ days ago

A logo

Senior Consultant, Finance And Accounting Advisory Services

Armanino McKenna Certified Public Accountants & ConsultantsChicago, IL

$79,000 - $125,000 / year

At Armanino, you determine your career path. This means it's possible to pursue challenges you are passionate about, in industries you care about. Armanino is proud to be Among the top 20 Largest Accounting and Consulting Firms in the Nation and one of the Best Places to Work. We have a community of resources that are ready and willing to support your ideas, build your skills and expand your professional network. We want you to integrate all aspects of your life with your career. At Armanino, we know you don't check-out of life when you check-in at work. That's why we've created a unique work environment where your passions, work, and family & friends can overlap. We want to help you achieve growth by giving you access to a network of smart and supportive people, willing to listen to your ideas. Our CFO Advisory Services team helps our clients scale for growth and manage significant business transactions. We combine our depth of technical and business consulting expertise to help meet our client's strategic goals. We're looking for a hardworking, self-starter to join the Armanino's CFO Advisory team. This is the perfect position for someone who enjoys being a trusted advisor to clients, is a resourceful self-starter and wants to join a fast-paced and challenging environment. Job Responsibilities Financial Planning and Analysis, including forecasting, budgeting, and preparation of pro-forma financial information Provide technical expertise for US GAAP and SEC requirements including accounting research, documentation, and presentation to clients Prepare accurate external financial reports to client, auditors, or the SEC, including the preparation, review, submission, and distribution of periodic financial reports, such as 10-K, 10-Q, 8K's and proxy statements Assist in the in the design and implementation of new accounting policies and procedures Assess and improve financial accounting close process, including accelerating and streamlining monthly and quarterly reporting processes Liaison on behalf of the client with external auditors and internal decision makers to assist with Audit preparation Assist with Cash to Accrual Accounting after a transaction, Opening Balance Sheet preparation and Purchase Accounting Lead and manage projects while coordinating directly with clients Foster proactive working relationships with clients and cross-functional departments Make timely and effective performance feedback and training Requirements BS degree in Accounting, Finance, Business-related field or relevant work experience. Preference for 2-4 years' experience in a public accounting firm, consulting firm, or operational accounting role Strong Excel and PowerPoint skills A strong and up-to date knowledge of US GAAP (exposure to IFRS is a plus), with deep technical understanding of topics such as ASC 606 revenue recognition, lease transactions, purchase accounting, etc. and experience within the technical accounting or SEC reporting team of a company is a plus Exceptional writing, communication, interpersonal, presentation, organizational, management, analytical, decision-making and research skills. Self-motivated individual with the ability to meet project deliverables Excellent organizational, management, analytical, decision-making and research skills Ability to work well within a team structure and effect change cross functionally Preferred Qualifications CPA "Armanino" is the brand name under which Armanino LLP and Armanino Advisory LLC, independently owned entities, provide professional services in an alternative practice structure in accordance with law, regulations, and professional standards. Armanino LLP is a licensed independent CPA firm that provides attest services, and Armanino Advisory LLC and its subsidiary entities provide tax, advisory, and business consulting services. Armanino Advisory LLC and its subsidiary entities are not licensed CPA firms. Armanino provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Armanino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Armanino expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Armanino employees to perform their job duties may result in discipline up to and including discharge. Armanino does not accept unsolicited candidates, referrals, or resumes from any staffing agency, recruiting service, sourcing entity, or third-party paid service at any time. Any referrals, resumes, or candidates submitted to Armanino or any employee or owner of Armanino without a pre-existing agreement signed by both parties covering the submission will be considered the property of Armanino and not subject to any fees or charges. For existing agreements, a role must be approved and open to external search; otherwise, unsolicited and unapproved submittals and referrals will be considered Armanino property and free of fees. In addition, Talent Acquisition is the sole point of contact, and contacting others in our organization without Talent Acquisition's knowledge will result in termination of contract. Certain states require us to disclose the pay range and benefits summary for job openings. For Colorado residents, the compensation range for this position: $79,000 - $125,000. For Illinois residents, Washington residents, New York residents, and Southern California residents, the compensation range for this position: $96,000 - $137,000. For Northern California residents, the compensation range for this position: $100,000 - $144,000. Compensation may vary based on skills, role, and location. Eligible employees at certain levels can participate in a discretionary long-term financial incentive plan, subject to plan participation rules. Armanino has a robust offering of benefits, including: Medical, dental, vision Generous PTO plan and paid sick time Flexible work arrangements 401K with Profit Sharing Wellness program Generous parental leave 11 paid holidays For positions based in San Francisco, consistent with the SF Fair Chance Ordinance, an arrest and conviction record will not automatically disqualify a qualified applicant from consideration. For Individuals who would be working within the City of Los Angeles, Armanino will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance To view our Consumer Notice at Collection for job applicants, please visit: https://www.armanino.com/terms/ccpa-employee-notice/ We have a community of resources that are ready and willing to support your ideas, build your skills and expand your professional network.

Posted 2 weeks ago

S logo

System Operator

Symbotic Inc.Joliet, IL

$27+ / hour

Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system - reinventing warehouse automation for increased efficiency, speed and flexibility. What we need Symbotic is currently seeking a talented Automation System Operator who would be responsible for monitoring the operation of our automated material handling system, while coordinating on-site troubleshooting efforts and escalating complex issues to internal subject matter experts. What we do The system operator is part of the site operations team, which is part of the Customer Operations organization. The Customer Operations organization is responsible for leading the day-to-day operations of Symbotic's robotic material handling system. The Customer Operations organization drives operational excellence by engaging and partnering with our onsite customers to drive best-in-class quality, safety and system performance. What you'll do Ensure that the safety commitments in compliance with OSHA, Symbotic, and our customers' processes and procedures are met daily. Monitor system performance and availability of both personnel and automated robotic vehicles. Work with customer to schedule and produce orders and receive inventory. Troubleshoot system stoppages and determine best course of action to maintain system up-time. Effectively communicate and troubleshoot software issues with off-site Symbotic software engineers and on-site management team. Operate system via custom GUI. Ensure safe and proper operation of system. Plan daily activities and coordinate system maintenance with maintenance personnel and Automation Manager based upon daily needs of warehouse operations. Maintain accurate logs of major events. Become the on-site software expert with an excellent understanding of system interrelations and consequences. Assess cause of automated robotic vehicle failure, examine log files and take detailed notes and alert service personnel. Assist and train other automation team operators in troubleshooting and repairs of any equipment as required, consistent with level of experience and training. Communicate with tier support to drive system production. Other duties as assigned by leadership. What you'll need Minimum of 3 years in a computer or automation environment desired. Ability to direct and guide employees daily standard work. Effective detail-oriented communicator. A desire to learn new equipment and assist team members as needed. Takes critical feedback and recognition positively. Ability to multi-task and perform multiple job functions at once. A high sense of urgency. Must be literate, written and verbal, in English Language. Our Environment There will be steep stairs to climb into the structure. You will regularly be near railings that are high off the ground. Subject to environmental conditions, protection from weather conditions but not necessarily temperature changes. Must be capable of working in temperatures ranging from 105° to 32° Fahrenheit. If the site location is in construction, you will be required to wear proper PPE (hard hat, safety vest, steel toes, eyeglasses, ear protection, fall protection (e.g., safety harness). Frequent ability to safely and efficiently lift items weighing up to 50lbs and move items weighing up to 80lbs. Stand/walk for up to 10-12 hours and is frequently required to walk and reach with hands and arms. The employee is routinely required to work at heights of up to 45 feet and within restrictive areas of 24 inches. to stand; climb or balance and stoop, kneel, crouch, or crawl. Must be capable of occasional and/or continuous feeling, seeing, hearing, bending, twisting, stooping, pushing, pulling, balancing, gripping, climbing, crawling, sitting, handling objects, and repetitive movement using both hands and feet. Must comply with all safety requirements and protocols, including without limitation Lock out tag out safety protocols and fall protection safety protocols. #LI-DM1 #LI-Onsite About Symbotic Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world's largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com. We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work - for you and the world. That's why we're proud to be an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information. The base range for this position in the posted location is $27.00 - $27.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.

Posted 2 weeks ago

Portillo Restaurant Group logo

Dishwasher - $15.25/Hr.

Portillo Restaurant GroupSpringfield, IL

$15+ / hour

At Portillo's we strive to create lifelong memories for both our guests and our Team Members, and that means providing a safe, welcoming workplace where we can live our Values of Family, Greatness, Energy and Fun. Dishwasher responsibilities: Obsessed with cleanliness? Put your skills to work and help keep Portillo's a well-oiled machine! Clean and sanitize all containers, pots, pans and utensils Work as a team player to help and serve others (team member and guests) Able to work with a sense of urgency to make our long lines look like a piece of cake, chocolate of course Maintain a highly organized workspace all while following proper sanitation procedures. No experience, no problem - we'll beef up your knowledge - see what we did there? What's in it for you? Hot dog! The pay rate for this role is $15.25 per hour. This position is also served with: An additional $2/hour for all hours worked after 11 pm, $2/hour during inclement weather, and $3/hour to work on holidays* Flexible schedules Free shift meals Career advancement opportunities - we're growing! Educational benefits Perks and discounts - access to hundreds of discounts from movie tickets to gym memberships and more Counseling and support resources through our Employee Assistance Program (EAP) Daily Pay: Access your pay when you need it! Monthly "Franks a Lot" Team Member appreciation Working full time (30 hours or more per week)? You'll also be eligible for a bun-believable benefits package that includes: Your choice of health insurance from among three medical plans (including a PPO), two dental plans, and a vision plan A flexible time off program Our 401(k) with company match Paid life insurance Flexible Spending Accounts - healthcare and dependent care Beef Stock - our Employee Stock Purchase Plan Voluntary Benefits like pet insurance, critical illness coverage, and identity theft insurance Learn more about our benefits here Easter, Memorial Day, July 4, Christmas Eve, New Year's Day Must have worked at Portillo's for 1 year with an average of at least 20 hours over a 6-month period

Posted 30+ days ago

P logo

Supply Chain & Operations Leadership Development Internship Program - Summer 2026

Pentair, PlcNorth Aurora, IL
Job Description: Ignite your Career Journey with Pentair's Leadership Development Internship Program! Are you ready to dive into a world of innovation and hands-on learning? Pentair invites ambitious and forward-thinking students to apply to join our summer internship program. What Awaits You Embark on a 12-week experience where innovation, creativity and professionalism prosper. As an intern at Pentair, you will be provided with an immersive and collaborative career development experience guided by Pentair leaders who are invested in your growth. Make a Difference Each intern will be assigned to an impactful, value-added, strategic business projects that you will be immersed in for the summer. Your work will directly help Pentair achieve our mission of a more sustainable future. Interns will present their project objectives, processes, and overall results and impact to leadership at the internship program's end. Professional Cohort Development As a Pentair intern, you will participate in a formal mentorship program, one-on-one coffee chats with Pentair leaders, personalized technical and leadership development plans, weekly sessions with Business Unit Presidents and much more! Network with industry leaders, enhance your skills through workshops and gain insights from cohort events to fuel your career aspirations. About Pentair: At Pentair, we believe the health of our world depends on reliable access to clean water. We design, manufacture, and deliver a comprehensive range of smart, sustainable water solutions to homes, business, and industries around the world. Whether it is improving, moving, or enjoying water, we help manage the world's most precious resource. Pentair Will: Provide the opportunity to work with supply leaders in understanding supply analytics, commodity management, and NPD Sourcing/VAVE Sourcing/Strategic Sourcing events and projects Provide the opportunity to support operations leaders with continuous improvement projects that will improve safety, deliver, quality, cost, cash (SQDCC) for the manufacturing site Provide on the job training and mentoring in Pentair's proven standard methodologies Offer competitive pay Offer a variety of professional development, social, and volunteer events to help you make valuable connections throughout the summer months Provide the opportunity to deliver a professional presentation of your key learnings to the Pentair senior leadership team with the potential for a full-time position upon graduation Minimum Qualifications: Be pursuing a Bachelor's Degree in Industrial Engineering, Manufacturing Engineering, Mechanical Engineering, Supply Chain, Logistics, Business or Operations Management from an accredited university Be enrolled as a junior undergraduate (Preferred Graduation Date: Spring 2027) Have a strong desire to become a leader at Pentair in the future Have a strong interest in pursuing Pentair's full-time Supply Chain & Operations Leadership Development Program upon graduation Willing to relocate and work in locations throughout the United States while in Pentair's Leadership Development Program Be proficient in Microsoft Word, Excel, and PowerPoint Must be legally authorized to work in the United States without sponsorship now or in the future Key Internship Information: 12-week internship program (late May - early August, 2026) This position pays an hourly rate of $27.00 / hour. Interns work approximately 40-hours each week during the internship. Financial support may be offered to those relocating for Pentair's Summer 2026 Internship Program. If your internship is located in California, you will receive a Cost of Living Allowance (COLA). The COLA is designed to subsidize the difference between the costs of goods and services in your departure location and California. Ready to dive in? The adventure starts here! Apply now and set course for an unforgettable summer with Pentair! Posting End Date: March 1st, 2026 Pentair is an Equal Opportunity Employer Equal Opportunity Employer Pentair is an Equal Opportunity Employer. With our expanding global presence, cross-cultural insight and competence are essential for our ongoing success. We believe that a diverse workforce contributes different perspectives and creative ideas that enable us to continue to improve every day.

Posted 4 days ago

Stevens Industries logo

Custodian

Stevens IndustriesTeutopolis, IL

$18+ / hour

Apply Job Type Full-time Description We are looking for a responsible custodian to maintain our facilities. The external and internal appearance of a building reflects on the occupants. It is important for a custodian, or janitor, to be careful and thorough in working, cleaning and tidying the premises. The ideal candidate will be experienced in a custodian role focused on building upkeep. They will have great physical endurance to cover a large space. A keen eye for detail and diligence are imperative in custodial maintenance jobs. This position has flexible hours on either day shift or night shift. ESSENTIAL FUNCTIONS: Ensure spaces are prepared for the next day by taking out trash, tidying furniture and dusting surfaces Sweep and mop floors and vacuum carpets Wash and sanitize toilets, sinks and showers and restock disposables (e.g. soap, toilet paper, paper towels) Wipe mirrors and windows Maintain outer premises by watering plants and cleaning entrances Report major damages and oversee repairs Undertake occasional custodial and janitorial tasks (shoveling snow from the sidewalk, lifting heavy items, moving chairs etc.) Requirements Proven experience as custodian, janitor or in a similar role Knowledge of use and maintenance of industrial cleaning equipment and appliances Knowledge of safe disposal of chemical liquids and other hazardous components Familiarity with basic landscaping and handyman practices Attention to detail and conscientiousness Very good physical condition and strength High school diploma is preferred but not required BENFITS: Highly competitive pay includes a 10% shift differential and bonuses On-Demand Pay - Access your earned pay prior to payday 100% Company-Paid Employee Health Insurance, Life Insurance, & Disability Insurance Competitive Paid Time Off Plan plus 9 Paid Holidays 200% Company 401(K) Match Company Stock Options Dental & Vision Insurance Health Savings Account with Company match On-site Childcare for Employees' Children and Grandchildren Educational Assistance Plan Recognized as one of the fastest growing furniture and cabinet manufacturers in the United States, Stevens Industries, Inc. is a world-class manufacturer of wood and laminated products. We're dedicated to innovation, technological advancement, and beauty in functionality. Founded in 1956 and 100% employee owned, we credit our achievements to a focused path and our talented, passionate employee owners. 100% Employee Owned! No THC Testing for Pre-Employment * Stevens Industries, Inc. and Tot Mate Central are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Salary Description $18/hour

Posted 3 weeks ago

Golden Corral logo

Restaurant Team Member

Golden CorralJoliet, IL
Our franchise organization, Himalaya Holdings, LLC dba Golden Corral, is currently seeking energetic, friendly individuals to join our team! Golden Corral restaurants are currently accepting applications for the opportunity to join our team with our family buffet restaurant chain with nearly 500 company and franchise restaurants located across the United States. Come be a part of our team while contributing to our vision "To be the leader in family dining by making pleasurable dining affordable to every guest, at every restaurant, every day." Golden Corral restaurant Co-worker positions consist of Bakers, Buffet Attendants, Bussers, Catering, Guest Experience Attendant, Grill, Fry, and Hot Cooks, Line, Local Store Marketing Coordinator, Host/Cashier, Prep Person, ProStart Intern, Meat Cutter, Utility Person, and Servers. Opportunities may vary based on location. If a current position is not available at a location in which you are interested, your information will be retained for future consideration. As a new Co-worker, you will begin orientation and practice in one skill position and can track your own progress to becoming certified in this position. After being certified in a position, Co-workers may cross-train in other skill positions as part of our FastTracks training program. It's this camaraderie and team spirit that makes working here so rewarding. There are plenty of other rewards for full or part-time employees too including: Great pay Flexible schedules Fun, friendly team environment Training aimed at advancement Recognition for achievement We value the diversity of our employees, franchisees, guests and suppliers by demonstrating respect for the individual and providing a meaningful, inclusive team environment where everyone has an equal opportunity to be successful and productive. Thank you for your interest in Golden Corral. Upon completion of your online application, you may be directed to complete an additional online questionnaire that is specific to the position in which you are applying. The job posting listed on this page has been posted by an independent franchisee of Golden Corral Corporation. Golden Corral Corporation does not hire or employ any individuals at this franchise location. The franchisee will make all decisions with respect to applications for the position listed on this page. The name of the franchisee appears in this job posting. All questions concerning this job opportunity should be directed to the franchisee.

Posted 3 days ago

PwC logo

Oracle Alliance Driver Manager - CX

PwCChicago, IL

$73,500 - $212,280 / year

Industry/Sector Not Applicable Specialism IFS - Internal Firm Services - Other Management Level Manager Job Description & Summary At PwC, our people in brand management, marketing and sales focus on collaboration to develop and execute strategic sales and marketing initiatives. These individuals focus on driving revenue growth, promoting the Firm's services, enhancing brand visibility, and capturing new business opportunities. They utilise market research, digital marketing, creative campaigns, and effective sales strategies to engage clients, enhance the firm's brand and market presence, and achieve organisational targets. Those in Alliance at PwC will be responsible for establishing partnerships with companies to better serve our client's needs. You will build relationships to complement PwC's strategy through execution capabilities that allow PwC to deliver multi competency programmes and solve client's most critical business issues. Working in this area, you will develop and execute the strategy and business plan, focus on market penetration and revenue growth, and identify opportunities for solution development and industry alignment. You will also build relationships with key Alliance executives, identify synergies between the technology and the Firm and collaborate with cross-functional teams. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Analyse and identify the linkages and interactions between the component parts of an entire system. Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. Develop skills outside your comfort zone, and encourage others to do the same. Effectively mentor others. Use the review of work as an opportunity to deepen the expertise of team members. Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Alliance team you can develop and manage strategic alliances that enhance PwC's client service capabilities. As a Manager you can lead teams and manage client accounts, focusing on strategic planning and mentoring junior staff. You can be responsible for creating, collaborating on, and supporting joint go-to-market business plans with alliance partners, aligned with PwC's strategy to deliver multi-competency solutions for clients' key business challenges. Responsibilities Cultivate and manage strategic alliances to enhance client service capabilities Lead teams and manage client accounts with a focus on strategic planning Mentor junior staff to develop their skills and knowledge Create and support joint go-to-market business plans with alliance partners Working with partners to deliver multi-competency solutions for client challenges Aligning business plans with PwC's strategy and objectives Identifying opportunities for growth and innovation within alliances Assessing top-quality deliverables and maintaining professional standards What You Must Have Bachelor's Degree 5 years of experience in Partner & Alliance Management, relationship management or related field, with a track record of driving demand generation and driving successful programs What Sets You Apart Master's Degree preferred Exhibiting proficiency in managing and enhancing resell programs Utilizing proven skills in risk management and operational excellence Delivering executive-level reporting and performance tracking Building and maintaining relationships with alliance stakeholders Supporting key interactions between PwC and alliance executives Developing joint business strategies and go-to-market plans Aligning alliance plans with PwC sector and account priorities Leading cross-functional teams and large-scale initiatives Travel Requirements Up to 20% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. The salary range for this position is: $73,500 - $212,280. For residents of Washington state the salary range for this position is: $73,500 - $244,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 30+ days ago

Portillo Restaurant Group logo

Cook / Kitchen - $15.25/Hr.

Portillo Restaurant GroupRosemont, IL

$15+ / hour

At Portillo's we strive to create lifelong memories for both our guests and our Team Members, and that means providing a safe, welcoming workplace where we can live our Values of Family, Greatness, Energy and Fun. Cook / Kitchen responsibilities include: Obsessed with our food? Learn how to make it! We're looking for someone to prepare all the classics to order, including Italian Beef, Burgers, Hot Dogs, Fries and much more. Prepare fresh vegetables, sauces and so much more by following provided recipes and upholding our commitments to quality and sanitation. You are part of the show, have some fun and keep your stage, I mean station spotless. Work as a team player to help and serve others (team member and guests) Able to work with a sense of urgency to make our long lines look like a piece of cake, chocolate of course. Maintain proper portion control and monitor food levels throughout the shift - no worries, we will beef up your knowledge. What's in it for you? Hot dog! The pay rate for this role is $15.25 per hour. This position is also served with: An additional $2/hour for all hours worked after 11 pm, $2/hour during inclement weather, and $3/hour to work on holidays* Flexible schedules Free shift meals Career advancement opportunities - we're growing! Educational benefits Perks and discounts - access to hundreds of discounts from movie tickets to gym memberships and more Counseling and support resources through our Employee Assistance Program (EAP) Daily Pay: Access your pay when you need it! Monthly "Franks a Lot" Team Member appreciation Working full time (30 hours or more per week)? You'll also be eligible for a bun-believable benefits package that includes: Your choice of health insurance from among three medical plans (including a PPO), two dental plans, and a vision plan A flexible time off program Our 401(k) with company match Paid life insurance Flexible Spending Accounts - healthcare and dependent care Beef Stock - our Employee Stock Purchase Plan Voluntary Benefits like pet insurance, critical illness coverage, and identity theft insurance Learn more about our benefits here Easter, Memorial Day, July 4, Christmas Eve, New Year's Day Must have worked at Portillo's for 1 year with an average of at least 20 hours over a 6-month period

Posted 30+ days ago

M logo

Police Officer

Moody Bible Institute, ILChicago, IL

$26 - $27 / hour

Location: Onsite - Chicago Campus Job Type: Full-Time Compensation Range: $26.00 - $27.00 USD Hourly The compensation above is the estimated hiring range for this position. Final offers are determined based on a variety of factors including skills, experience, qualifications, internal equity, and other job-related considerations. To access a list of benefits for full-time jobs, please visit www.moodybible.org/careers/benefits/. What You Will Be Doing Function under the supervision of the Chief of Public Safety to perform duties related to the security of Moody Bible Institute's Chicago campus. The most important and essential job function of the position is attitude which includes the following: interacting positively and cooperating with co-workers, responding politely to customers, working as a team member, functioning under intense time pressure and responding in a positive manner to supervision. A police officer in this position is required to meet the primary duties of the pursuit, apprehension, and arrest of law violators or suspected law violators until custody is transferred to the Chicago Police Department. Essential Functions Act as a primary responder for all campus incidents; controlling the scene of all incidents and provide emergency care, specifically related to police, medical and fire incidents. Perform foot and vehicle patrols of campus in effort to deter and detect suspicious activity. Assist all emergency personnel and city officials that are engaged in business on our campus. Respond to campus alarm systems and 911-notifications and write incident reports. Type and electronically submit incident report as necessary, professionally and accurately documenting officer involvement and the conclusion of the incident. Perform ancillary duties as assigned and report progress on a monthly basis. Oversee all part-time security staff during your shift, including the responsibilities of dispatch. Enforce Institute and public parking and traffic policies by issuing tickets and submitting them appropriately in a timely fashion. Provide officer presence for special events on campus to detect and deter disturbances. Observe events, report and respond appropriately. Assist the Institute community's needs by directing them to the appropriate internal staff or departments or providing them with contact information for outside agencies. Issue trespass notices as necessary to unauthorized individuals on campus effect arrests and testify in a court of law. Provide Security escorts for currency operations and executive protection as assigned. Maintain issued equipment and firearm. Perform related and specific duties as assigned by the Chief of Public Safety or Lieutenant of Operations. Minimum Requirements A college degree or two years of job-related experience A valid driver's license and responsible driving record 21 years of age No felony convictions; must pass a thorough background check including fingerprinting Pass complete basic police academy training & complete on-the-job field officer training probation period. Pass required physical fitness standard, written examination, oral interview, medical exam and psychological evaluation. Preferred Requirements Physically fit Criminal Justice Degree Illinois PERC Illinois FOID Be able to control a fire, medical and crime related scene Sufficient writing skills to prepare incident reports Sufficient human relation skills to resolve confrontation, affect behavior of others, assert oneself, and convey a positive image of the Department Work Environment/Conditions Moody Bible Institute is a Christian-based Higher Education and Media Ministry. We exist to equip people with the Truth of God's Word. If you are mission-minded, and have a servant's heart, join us as we look to further impact the Kingdom of God. A college campus in downtown Chicago Primarily outdoors On foot, on bike, in vehicles and some desk responsibilities Shift work - rotating 12-hour shifts Physical acts requiring strength and endurance may be required Works during inclement weather Involves exposure to dangerous and sometimes life threatening situations, events or persons Works under extreme varying degrees of stress Subject to call 24 hours a day Some exposure to morbid crime scenes involving the human body Works with a firearm and other required weapons Works with a great deal of autonomy requiring discretion and field decision-making May have to inflict injury that would cause great bodily harm or death Physical Requirements: Jump Climb Lift/drag/carry 150 lbs. Crawl Bend/squat Walk Run Sit for long periods Stand for long periods See at normal range or with accommodation Hear at normal level or with accommodation Speak English understandably Sense of smell Manual dexterity Recognize colors Ambulate independently Agility Mobility Withstand chemical odor Strength to loosen lug nuts Full range of motion Steady hands Ability to distinguish colors Upper body strength Endurance Continence Endure climatic extremes Balance Additional Information Moody Bible Institute is a Christ-centered, multicultural community that values and seeks faculty and staff who are committed to diversity, work effectively with diverse populations, and engage others in ways that honor our rich cultural mosaic and biblical foundation. Candidates must align with MBI's Christian identity. Employees are expected to sign a Statement of Faith and adhere to the Community Standards. We comply with all applicable laws pertaining to nondiscrimination on the basis of race, color, national origin, sex, age, disability, and any other applicable legally protected category. As a religious institution, we have the right to, and do, require that employees hold beliefs consistent with our Doctrinal Statement and conduct themselves in a manner consistent with our religious beliefs, as explained in our Community Standards.

Posted 3 weeks ago

Vistex logo

Senior Platform Engineer

VistexHoffman Estates, IL
Senior Platform Engineer is responsible for designing and maintaining reliable .NET 8 systems with a focus on secure authentication and authorization. The engineer will advise and develop platform-level features (e.g., Kafka, HTTP proxy services) while analyzing architectural trade-offs to ensure optimal designs. The role also requires hands-on experience with cloud-native technologies and key Kubernetes resources (manifests, operators, ingresses, pods, secrets, configmaps). It involves participating in the full software development lifecycle, collaborating with cross-functional teams in an agile, ad-hoc environment. Every year, Vistex continues to grow! To ensure our organizations' ability to proactively respond to its' needs, we have created ongoing positions. Although we may not have an opening today, the Talent Acquisition team continues to have conversations with candidates who could potentially join our organization within 3, 6 or 9 months, depending on customer needs. As you look at your next career move-think about a great working atmosphere, collaborative teammates, a SAP recognized and awarded Partner, and personal and professional success come together. Vistex | Now It All Adds Up Key Responsibilities: Design, build, and maintain scalable .NET 8 applications, supporting implementations of authentication and authorization protocols (including OAuth, SAML, and OIDC) for secure identity management. Demonstrated ability to conceptualize how different components of a system fit together (e.g., front-end, back-end, databases, services). Capable of weighing pros and cons of various architectural approaches to arrive at optimal solutions. Work with Kubernetes manifests and operators for deploying and managing containerized workloads. Be well-versed in core Kubernetes resources such as ingresses, pods, secrets, and configmaps. Collaborate with DevOps teams to ensure smooth container orchestration and cloud-native adoption. Develop efficient and secure APIs, proactively keeping them secure based on the latest industry security vulnerability reports and ensure their integration within the ecosystem. Create and modify existing pipelines, including Azure Pipelines and GitOps processes, to support continuous integration and deployment. Collaborate with cross-functional teams, including colleagues across Europe, India, and the United States, as well as vendors, to understand business requirements and translate them into technical solutions. Conduct code reviews and provide technical guidance to other team members. Participate actively in agile ceremonies and contribute to improving team processes and delivery outcomes. Ability to write shell scripts as needed given reasonable time and resources. Create and update technical documentation to support engineering activities and ensure knowledge sharing. The compensation for this position is $100k to $130k annually. Base pay will vary depending on factors, including but not limited to, a candidate's location, job-related knowledge, skills and work experience. Vistex provides highly competitive benefits, including a comprehensive healthcare plan, 401(k), and paid time off, including paid volunteerism days! About us: The Vistex platform helps businesses finally get control of all their different promotions, rebates, SPAs, discounts, and other incentives. With so many programs across so many partner relationships, it can be impossible to see where all the money is going, let alone how much difference it's actually making to revenue. With Vistex, business leaders can see the numbers, see what really works, and see what to do next - so they can make sure every dollar they spend really is driving more growth, not just more costs. It's why global enterprises ranging from Coca-Cola to Sony to Grainger rely on Vistex every day. Vistex | Now it all adds up. Qualifications Education Degree: Bachelors Experience Experience in software engineering with expertise in .NET technologies. Strong experience with .NET 6 or newer (preferably .NET 8), including familiarity with authentication and authorization protocols and their supporting implementations. Familiarity with agile methodologies and a commitment to working collaboratively. Experience with RESTful APIs, integration with external systems, and authentication protocols (OAuth2, OpenID Connect). Strong understanding of software engineering principles and design patterns Experience with GitOps practices, platform engineering, MongoDB, Kubernetes, and Google Cloud. Familiarity with continuous integration and delivery pipelines. Experience in cloud-native development and container orchestration.

Posted 30+ days ago

Chicago Board Options Exchange logo

Surveillance Analyst

Chicago Board Options ExchangeChicago, IL

$59,500 - $73,500 / year

Job Description: Building trusted markets - powered by our people At Cboe Global Markets, we inspire our people to solve complex challenges together because what we do matters. We provide the financial infrastructure that powers the global economy. As a leading provider of market infrastructure and tradable products, Cboe delivers cutting-edge trading, clearing and investment solutions to market participants around the world. We're building meaningful ways to support professional and personal development while strengthening the trust we've earned as a global market leader. Our teams are empowered to share ideas, actively pursue them and bring on a challenge. As champions of internal mobility and access to opportunity, we encourage our people to "go for it" and equip our managers with the training to coach their teams to the next level. We strive to provide employees a safe space to network, share ideas and create opportunities. Sound like the place for you? Join us! Location: Chicago office (flex hybrid) Position Summary: The Surveillance Analyst role will include real-time and pattern-based surveillance of the Cboe option markets to detect possible violations of Cboe and SEC rules and policies. The position will be based in Chicago, IL. Duties and Responsibilities: Performs a combination of the following duties according to Department and Division guidelines: Conduct real-time surveillance and analysis of option securities traded on the Cboe Exchanges to detect possible violations of Cboe and SEC rules and policies. Conduct real-time monitoring of Cboe trading systems to ensure compliance with Cboe rules. Collaborate with various Cboe teams to further enhance the Regulatory Program. Assist in responding to inquiries from the SEC and other regulatory bodies. Assist in the maintenance of internal policies and procedures related to the Cboe Surveillance Program. Stay apprised of industry concepts and events while contributing in the creation of surveillance concepts that address potential regulatory concerns. Build and maintain an understanding of the Exchanges' regulatory environment, relevant rules and regulations, technologies and systems, processes and operational methodologies, investigative and examination techniques. Work Experience: Financial markets experience preferred but not required. Market experience may be gained through positions with banks, exchanges, asset managers, broker-dealers, hedge funds, mutual funds, or similar institutions. Directly related experience in a regulatory, compliance, surveillance, or investigative role is a plus. Knowledge, Skills and Abilities: Knowledge of general securities industry, derivatives markets industry, and/or Cboe, C2, BZX, or EDGX rules and regulations. Knowledge of the following preferred: exchange regulatory and rules requirements as well as regulatory nuances; exchange data structures and regulatory design, including some systems elements. Must be proficient in Excel and/or other applications that are utilized to analyze data and trends. Must have strong analytical and research skills. Experience with SMARTS Trade System Surveillance Software is a plus. Ability to: Organize and prioritize tasks and work assignments; complete multiple tasks simultaneously with accuracy and quality; adjust to changes in priorities and situations; complete work under pressure; meet deadlines. Interact in a professional manner with internal and external contacts; communicate clearly with all levels of management and staff; use tact and diplomacy; maintain confidentiality; and appropriately handle and communicate controversial or sensitive information. Be thorough and precise when accomplishing a task; double-check accuracy to consistently provide high-quality work with minimal errors; compare work to what is expected to find and correct inconsistencies; remain aware and take care of details for all aspects of the job involved, even those easy to overlook. Learn new information and concepts quickly and independently; take initiative to seek knowledge needed for the job or assignment. Evaluate, analyze, and summarize data and facts in a manner that clearly documents the review conducted and the decisions made for the particular matter. Work cooperatively in group situations; balance team and individual responsibilities; and exhibit objectivity and openness to others' views. Education: Bachelor's degree in Finance, Business, Computer Science, or related field. Benefits and Perks We value the total wellbeing of our people - including health, financial, personal and social wellness. We believe standard benefits like health insurance and fair pay are given at any organization. Still, you should know what we offer: Medical Coverage Prescription Drug Coverage Additional Medical Benefit Dental Coverage Vision Coverage 401K or Pension Company Match Spending Accounts Life and AD&D Insurance Retirement Savings Plan Employee Stock Purchase Plan (ESPP) Voluntary & Additional Benefits Paid Time Off More About Cboe Global Markets We're reimagining the future of the workplace by focusing on what matters most, our people. Our journey is an inclusive one. We're investing deeply in leadership programs and career development initiatives that ensure everyone has an equal chance to succeed. We work with purpose, solving problems with ingenuity, collaboration, and a lot of passion. We're an engaged and excited team connecting markets across borders and embracing growth in all its forms to achieve incredible outcomes. Learn more about life at Cboe on our website and LinkedIn. Equal Employment Opportunity We're proud to be an equal opportunity employer do not discriminate against any employee or applicant for employment based on any legally protected characteristic, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or Veteran status. We are committed to fostering a workplace where all individuals are valued and respected. #LI-JS1 #LI-HYBRID This position is not eligible for visa sponsorship. Candidates must be legally authorized to work in the United States without the need for employer sponsorship now or in the future. Our pay ranges are determined by a number of factors, including, but not limited to, role, experience, level, and location. The national new hire base pay range for this job in the United States is $59,500-$73,500. This range represents the minimum and maximum base pay the company expects to offer for new hires working in the position full time. If you live in one of the following areas or if you work in a Cboe office in the following areas, the range may be higher according to the geographic differentials listed below: US Geographic Differentials: 110%: Austin TX, Chicago IL, Denver CO, San Diego CA 115%: Los Angeles CA, Seattle WA 120%: Boston MA, Washington DC 125%: New York City NY 130%: San Francisco CA Within the range, individual pay is determined by a number of factors, including, but not limited to, work location, job-related skills, experience, and relevant education or training. In addition to base pay, our total rewards program includes an annual variable pay program and benefits including healthcare (medical, dental and vision), 401 (k) with a generous company match, life and disability insurance, paid time off, market-leading tuition assistance, and much more! Your recruiter will provide more details about the total compensation package, including variable pay and benefits, during the hiring process. For further information on our total rewards program, visit TOTAL REWARDS @CBOE. Any communication from Cboe regarding this position will only come from a Cboe recruiter who has a @cboe.com email or via LinkedIn Recruiter. Cboe does not use any other third party communication tools for recruiting purposes.

Posted 30+ days ago

Silver Cross Hospital logo

Certified Nurse Assistant - Observation Unit (1-7)

Silver Cross HospitalNew Lenox, Illinois, IL

$18 - $21 / hour

Silver Cross Hospital is an extraordinary place to work. We're known for our culture of excellence and delivery of unrivaled experiences for our patients, their families, the communities we serve…and for each other. Come join us! It's the way you want to be treated. Summary: Supports and complements the nursing process under the direction of a Registered Nurse by providing patient care in a fast-paced environment. Requirements: Currently certified by the state of Illinois as a CNA. Current CPR card. Excellent customer service skills. Ability to care for patients with compassion and maintain quality in a fast pace environment. Previous hospital experience strongly preferred. Benefits for You: At Silver Cross Hospital, we care about your health and well-being and that's why we work hard to provide quality and affordable benefit options for you and your family. Our comprehensive benefit package includes Blue Cross Blue Shield Medical plans as well as dental, vision and life insurances. Other benefits our employees enjoy include PTO & Sick Banks, Tuition Reimbursement, Flexible Spending Accounts, Employee Assistance Program and our 401(k) Savings plan with a match. Benefits are available for our part-time and full-time staff. Work Shift Details: Nights -12 Hours, 7p-7a Department: OBV MED SURG NURSING Benefits for You At Silver Cross Hospital, we care about your health and well-being and that is why we work hard to provide quality and affordable benefit options for you and your eligible family members. Silver Cross Hospital and Silver Cross Medical Groups offer a comprehensive benefit package available for Full-time and Part-time employees which includes: Medical, Dental and Vision plans Life Insurance Flexible Spending Account Other voluntary benefit plans PTO and Sick time 401(k) plan with a match Wellness program Tuition Reimbursement Registry employees who meet eligibility may participate in one of our 401(k) Savings plan with a potential match. However, registry employees are ineligible for Health and Welfare benefits. The final pay rate offered may be more than the posted range based on several factors including but not limited to: licensure, certifications, work experience, education, knowledge, demonstrated abilities, internal equity, market data, and more. The expected pay for this position is listed below: $18.00 - $21.00

Posted 4 weeks ago

T logo

Account Representative-Launch | 2026 Early Career Program - Bilingual Mexico Branch

TTI, Inc.Schaumburg, IL

$55,000 - $80,000 / year

As part of the TTI Inc. Career Launch Program, the Account Representative (Launch) will attend and participate in an intensive training program to gain knowledge through classroom and practical hands-on application in the Corporate office (North Fort Worth, TX). After completion of the program, the Account Representative (Launch) will transition into the Sales organization and be based in one of our branch office locations. The Account Representative (Launch) sells company products and services via telephone, internet, e-mail, and fax. Works in conjunction with Field Sales Representatives, Product Management, and Sales Management to increase customer penetration and sales opportunities. Success is measured by meeting defined sales objectives and performing all duties with a high ethical standard and exceeding all customer requirements. Headquartered in Fort Worth, TX, TTI, Inc. is the world's leading authorized distributor of passive, connector, electromechanical, and discrete components. Celebrating more than 50 years, this Berkshire Hathaway company is ever-growing and has over 100 locations in North America, Europe, and Asia! Join a winning team in a growing global organization! Our Account Representatives Team: Sells products and services offered by TTI. This includes, but is not limited to, product lines, AIM programs, quality, and value-added services. The sale is attained by building relationships and tailoring the sales approach to meet and inquire on the customers needs. This is measured through monthly sales reporting, quality objectives and regular management reviews. Provides price and delivery quotes within customer timeline to customers within assigned geographic territory by working with the branch or corporate product manager and the manufacturers to get the most competitive pricing by utilizing communication by telephone, fax and email. The Account Reps success is measured by booking the business at the highest gross profit margin. Processes the customer's order by entering it into the sales database for quote processing and delivery schedules. Requires eye for detail, proof reading for accuracy, and maintaining quality expectations. Failure to process and review in a timely manner can result to a loss of parts and lead time with factories. This is measured by your customers on time delivery and RMA rate. Expands product knowledge by utilizing all resources including product literature, factory representatives, product managers, sales managers, and other sales representatives to be able to discuss product options with customers and sell TTI strengths. Participates in the TTI Total Quality process by following defined policies and procedures to maintain efficient sales cycle, following logical and systematic approaches, while the goal being to reduce sales errors and uphold quality to the highest level. This is measured by how many lines are shipped per salesperson and determined how many lines were on time and crossed checked for errors. Increases customer account base by compiling list of prospective customer leads from various sources and makes cold calls. Number of new customers should grow based on this activity. Provides management with information regarding sales, marketing techniques, new products, and market strategy by preparing forecast and activity reports on account territory. Participates and attends sales calls with Field Sales Representatives to develop sales relationship and trust with the customer and TTI. Increased sales are result of good relationship sales. If performing duties as a designated quality representative, processes and resolves discrepant issues identified within the job function in an expeditious manner by researching the issue, determining appropriate resolution and by providing disposition for nonconforming product to the appropriate parties. Performs other related duties as assigned. Education and Experience Requirements: Bachelor's degree with 0 to 2 years of experience in sales, customer service, or a related field (internship experience accepted). Candidates must have graduated from a bachelor's degree program within the past two years of the start of the Launch program. Bilingual - English/Spanish Spoken and Written Required What we look for: Exhibits exceptional knowledge of company products and services. Demonstrates persuasiveness, tenacity, and strong selling skills. Possesses excellent verbal and written communication skills, including excellent presentation skills. Exhibits strong analytical, problem solving and negotiation skills. Must be organized and able to prioritize and manage multiple tasks. Ability to calculate discounts, commissions, proportions and percentages. Ability to write reports and correspondence proficiently and professionally. Reads, analyzes, and interprets business periodicals, professional journals, technical procedures and government regulations. Able to work with minimum supervision and make responsible decisions. Possesses working knowledge of company policies, procedures and computer systems. Ability to type 40 words per minute. Knowledge of Microsoft Office applications (Excel and Word) at a basic level required. This is a summary of the primary accountabilities and requirements for this position. The company reserves the right to modify or amend accountabilities and requirements at any time at its sole discretion based on business needs. Any part of this job description is subject to possible modification to reasonably accommodate individuals with disabilities. This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e., 'Green Card Holder'), Political Asylee, or Refugee. Visa sponsorship is not available for this role. Only candidates authorized to work in the United States will be considered. Total compensation for this position is a combination of base plus commission. Base pay is $55,000. Total compensation targeted for this role is $70,000 to $80,000. The actual compensation offered to candidate may vary from posted hiring range based on geographic location, work experience, education, and/or skill level. The pay ratio between base pay and incentive target will be finalized at offer. Please note, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. TTI also offers a comprehensive benefits package including two CDHP plans and a PPO plan for medical/pharmacy , dental, vision, life, disability coverages, and paid parental leave. HSA and FSA offerings are available depending on type of medical plan selected. Also, TTI offers a Safe Harbor 401(k) Plan with matching contribution and a wide variety of other benefits including tuition reimbursement plan, vacation, fixed and floating holidays , PTO or sick time, bereavement, jury duty, and an employee assistance plan. A more detailed description of our benefit offerings can be found at: Benefits & Culture | TTI, Inc. This will be posted for a minimum of 5 days. What we offer our team members: A great benefits package that includes (but is not limited to) Medical/ Dental/ Vision, 401(k)/Roth plan with matching, and Healthcare Savings Accounts. Educational Assistance (Tuition Reimbursement). Ongoing training throughout your employment with opportunities to participate in professional and personal development programs. A strong focus on giving back to our communities through philanthropic opportunities. Want to learn more? Visit us at Working at TTI, Inc. We are an Equal Opportunity Employer, and we support protected veterans and individuals with disabilities through our affirmative action program. #LI-AS1

Posted 2 weeks ago

Harris Computer Systems logo

(Remote) Customer Success Analyst

Harris Computer SystemsTennessee, IL

undefined65,000 - undefined85,000 / year

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Overview

Schedule
Full-time
Career level
Senior-level
Remote
Remote
Compensation
undefined65,000-undefined85,000/year
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

NorthStar is seeking a Customer Success Analyst to join our growing support team. As a successful candidate you will oversee customer tickets and ensure that customers receive timely responses and updates. You will investigate, manage, track and close client support issues. You will be responsible for contributing to a knowledge base and responding to customers through CHAT. You must have the ability to assess priorities and respond to issues accordingly seeing them through to resolution.

In this role, you will report to Manager, Customer Success and you will be supported by a great team in providing exceptional, proactive customer service.

This remote role welcomes candidates anywhere in Canada and the USA. Up to 10% travel may be required. A valid passport will be required to travel across Canada, USA, and the Caribbean.

Salary: 65K-85K CAD based on experience.

What your impact will be:

  • Deliver first line Customer support Operate as primary support liaison between NorthStar and our clients. Effectively respond to and resolve inquiries of both a product and technical nature received by telephone, electronically submitted tickets or through CHAT.
  • Assess various situations, reviewing software configuration, set-up and software code while identifying the correct resolution or escalation according to NorthStar Support guidelines.
  • Report detailed information within the client tracking system and document processes, routines, and programs by following the defined guidelines and team goals & objectives.
  • Regularly review the database of submitted items and proactively follow up with internal and external clients to ensure that their inquiries and/or issues have been satisfactorily resolved.
  • Work closely with other team members as part of a cohesive group exchanging knowledge through peer-to-peer interaction training sessions.
  • Maximize and maintain current knowledge and awareness of applications and related technologies.
  • Develop, monitor, document and maintain best practices.

What we are looking for:

  • Preference would be given to any candidates with utility experience.
  • Proven work experience in Software Support role.
  • Strong interpersonal and communication skills.
  • Excellent analytical, research and problem-solving skills with a strong ability to prioritize work effectively.
  • Exceptional attention to detail and the ability to grasp concepts quickly.

What we can offer:

  • 3 weeks' vacation and 5 personal days
  • Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment
  • Employee stock ownership and RRSP/401k matching programs
  • Lifestyle rewards
  • Remote work and more!

About Harris:

Harris is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. ("CSI", symbol CSU on the TSX), Harris has become the cornerstone for CSI's investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment - both in the people and products that we offer and making investments in acquiring new businesses.

About Northstar:

NorthStar Utilities Solutions is a unique company that has served the utility community in North America and the Caribbean for 50 years. Our team members have enabled us to have continuous growth and innovation. We pride ourselves on delivering impressive customer service and standing apart as an industry leader. We are looking for people who are avid problem solvers, crave challenges, embrace technology and grasp complex ideas.

Click here to learn more about NorthStar Utilities Solutions.

#LI-remote

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