Jobs in Illinois 2026 (Now Hiring) - Smart Auto Apply

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CyrusOne logo

Service Delivery Technician II

CyrusOneWood Dale, IL
The Service Delivery Technician provides direct support to and is a central point of contact for CyrusOne clients. The Service Delivery Technician answers and records calls, e-mail...

Posted 3 days ago

U logo

Carrier Sales Representative (Hybrid: Onsite And Remote) Rosemont Illinois

US Foods Holding Corp.Rosemont, IL

$50,000 - $80,000 / year

ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE Join Our Community of Food People! "The Carrier Sales Representative will source...

Posted 3 days ago

S logo

Custodian

SBM ManagementRichton Park, IL

$15 - $16 / hour

The Custodian is responsible for the cleanliness and sanitation of all areas assigned. We are searching for a hardworking dependable individual to join the team as our company cont...

Posted 30+ days ago

T logo

Marketing Operations Specialist

Tanium Inc.Addison, IL

$55,000 - $160,000 / year

The Basics: The Marketing Operations Specialist role is responsible for helping to manage and optimize our marketing automation platform and its integrations to enable efficient, d...

Posted 1 week ago

Challenge Unlimited logo

Store Worker 1

Challenge UnlimitedMascoutah SAFB, IL

$18+ / hour

Description: Who we are: At Challenge Unlimited, our vision is to become a national leader in providing employment services to people with disabilities that empower them to reach t...

Posted 3 weeks ago

Rossier Park School logo

Special Education Teacher

Rossier Park SchoolWaterman, IL

$55,000 - $80,000 / year

Starting Salary: $55,000 - $80,000 /year based on experience Environment: Alternative Education Program, Elementary School Ombudsman Educational Services, a growing, dynamic organi...

Posted 30+ days ago

Markel Corporation logo

Senior Director/Managing Director: Cyber & Tech E&O Product Line

Markel CorporationChicago, IL

$188,000 - $300,000 / year

What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move for...

Posted 30+ days ago

Dollar Tree logo

Manager, Safety, Sanitation And Compliance

Dollar TreeJoliet, IL

$95,000 - $105,000 / year

Salary Range: $95K - $105K Your leadership, attention to detail, and commitment to safety make you a great fit for our Safety, Sanitation, and Compliance Manager position. Join our...

Posted 2 weeks ago

Gardant logo

Certified Nursing Aide (Cna)- 2Nd Shift

GardantBelmont, IL
Responsibilities: Deliver exceptional and individualized care as determined by each resident's care plan Provide assistance with Activities of Daily Living (ADLs) while promoting i...

Posted 3 weeks ago

Allegion plc logo

Install Technician - Stanley Access Technologies

Allegion plcwolf lake, IL

$34 - $57 / hour

Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 b...

Posted 3 weeks ago

O logo

Senior Substation Commissioning Engineer - Greater Chicago, Illinois Area

Orbital Engineering, Inc.Naperville, IL
Senior Substation Commissioning Engineer - Whiting, Indiana Working with our business partners to create, improve and sustain industry and infrastructure. Orbital Engineering, Inc....

Posted 30+ days ago

Argonne National Laboratory logo

Postdoctoral Appointee - Exascale Molecular Simulations

Argonne National LaboratoryLemont, IL

$72,879 - $121,465 / year

The Computational Science Division (CPS) at Argonne National Laboratory (near Chicago, USA) is seeking a postdoctoral researcher to enable exascale atomistic simulations of ferroel...

Posted 30+ days ago

West Monroe Partners, LLC logo

Senior Consultant, Transaction Advisory (Consumer & Industrial Products)

West Monroe Partners, LLCChicago, IL
West Monroe is seeking an senior consulting analyst with prior experience in and a strong passion for technology Mergers and Acquisitions to join our national Mergers and Acquisiti...

Posted 30+ days ago

Applied Technical Services logo

Calibration Technician (55851)

Applied Technical ServicesMachesney Park, IL
Applied Technical Services, LLC ("ATS" or the "Company") is a leading provider of critical testing, inspection, certification, and compliance services. The Company serves clients a...

Posted 1 week ago

Archer Daniels Midland Company logo

Regional Sales Manager - Baking & Milling - Decatur, IL

Archer Daniels Midland CompanyDecatur, IL
Job Description Regional Sales Manager - Decatur, IL Carbohydrate Business Unit, Milling & Baking Solutions This is a full time, exempt level position. The successful candidate wil...

Posted 3 weeks ago

Ardagh Group logo

Procurement Intern

Ardagh GroupChicago, IL

$21 - $24 / hour

Purpose of the Job: The objective of this role is to develop a supplier training library for various business processes and stakeholders. The candidate will work with the procureme...

Posted 30+ days ago

Fogo De Chao logo

Kitchen Prep

Fogo De ChaoOrland Park, IL

$15 - $18 / hour

At Fogo de Chão, we strive to give our guests an unforgettable dining experience of discovery while showcasing the Culinary Art of Churrasco. Our mission is to ignite fire and joy...

Posted 3 weeks ago

D logo

Crew Member

Dunkin'Hampshire, IL
Crew Members play a vital role in delivering a great guest experiences. They prepare products according to operational and quality standards, and serve them with enthusiasm in a cl...

Posted 2 weeks ago

Gray Television logo

Multimedia Journalist - Wgem

Gray TelevisionQuincy, IL

$19 - $20 / hour

About Gray Media: Gray Media, or Gray, is a multimedia company headquartered in Atlanta, Georgia, formally known as Gray Television, Inc. The company is the nation's largest owner...

Posted 3 days ago

CONTACT GOVERNMENT SERVICES logo

Digital Forensic Analyst I

CONTACT GOVERNMENT SERVICESChicago, IL

$80,000 - $120,000 / year

Digital Forensic Analyst Employment Type: Full-Time, Mid-Level Department: Forensics CGS is seeking a Digital Forensic Analyst whose primary focus will be on the preservation & col...

Posted 1 week ago

CyrusOne logo

Service Delivery Technician II

CyrusOneWood Dale, IL

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Overview

Schedule
Full-time
Career level
Senior-level

Job Description

The Service Delivery Technician provides direct support to and is a central point of contact for CyrusOne clients. The Service Delivery Technician answers and records calls, e-mail requests and alerts from monitoring platforms, resolves client issues, opens and takes ownership of problems and opens changes. The position also handles fulfilling the requests that are phoned or emailed in which consists of non-complex IT tasks and facility requests.

Essential Functions:

Respond to and open tickets for all incoming calls, e-mail and alerts generated from monitoring platform

  • Monitor e-mail queue and log all e-mails within the ticketing system

  • Monitor ticket queue and follow-up on open tickets within designated time frame

  • Maintain proper escalation procedures

  • Evaluate

  • Communicate

  • Use independent thinking for resolution for level 1 alerts

  • Escalate issues when appropriate

  • Act as "Smart Hands and Feet" for client requests

  • Perform Level 1 response on Windows servers for non-managed and managed clients

  • Level 1 response consists of initial troubleshooting of incidents reported by the client or the monitoring platform:

  • Initial troubleshooting of incidents

  • Reboot

  • Hardware swap

  • Setting up new customers

  • Review and understand the change & problem management processes

  • Provide regular feedback to the client on outstanding requests

  • Report process failures to the supervisor (i.e. lack of updates)

  • Manage client communications and set appropriate expectations (i.e. delivery date)

  • Coordinate outage schedules and change documentation

  • Provide clear shift turnover communication

  • Install customer orders including cabinet or cage setup, office setup, cross-connects and cable tests.

  • Assist in supply management of enclosures, cage materials, tools, fasteners, and fiber/copper cabling.

  • Troubleshoot issues related to the critical cabling infrastructure using test equipment.

  • Ability to certify a circuit end to end with test equipment

  • Performing next steps of repair/replacement of issue at hand

  • Perform related services including, but not limited to, janitorial, inventory and internal department tasks.

  • Assume the role of change & problem resolution owner and notification point for service requests

  • Engage next level support staff using established processes

  • Build circuits in online database network management tool, perform circuit audits and assist in special projects as required.

Minimum Requirements:

  • Demonstrated desire to provide the highest levels of customer service
  • Cheerful and enthusiastic attitude
  • Strong verbal and written communication skills
  • Good problem solving, decision-making skills
  • Strong PC skills including word processing and spreadsheets
  • Ability to learn quickly and develop new product skills independently
  • Ability to manage multiple projects and shifting workloads in a fast-paced environment
  • Knowledge of reflectance, length and decibel loss within test equipment
  • Knowledge of Visio, AutoCad a plus
  • Knowledge of ITIL framework and service level standards a plus
  • Willingness to adjust hours as required by the business to include being onsite for extended hours during emergency situations such as hurricane
  • Willingness to work on call rotation

Experience/Skills: 3-5 years customer service experience in a technology company and/or 2 years technical experience in a customer-centric company

Education: Minimum education requirement of High-School diploma or GED equivalent. College degree preferred but will consider applicants with equivalent work-related experience

Work Environment and Physical Demands:

  • May involve lifting of equipment and supplies (up to 50 pounds).
  • Considerable walking, bending and standing.
  • Must be able to accomplish all physical requirements and activities applicable to the role.

Certifications: None

CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume.

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