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Creating Peace of Mind by Pioneering Safety and Security

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world.

Mid-Market Account Executive- Chicago, IL

Waitwhile is on a mission to eliminate the 1 trillion hours people spend waiting in lines every year. Our industry-leading queue management and appointment scheduling platform empowers businesses to streamline their operations and deliver exceptional customer experiences. Waitwhile is trusted by 10,000 companies worldwide and has helped more than 250 million people enjoy a radically better waiting experience at places like IKEA, Louis Vuitton, Costco, Delta Airlines, and many more.

As an Account Executive at Waitwhile, you'll serve as a trusted advisor to our most valued customers across the North America region. In this role, you will become the go-to expert on our product, gaining a deep understanding of each customer's business goals, challenges, and the solutions that deliver measurable value through our platform. You will collaborate closely with our Sales, Support, Product and Engineering teams to ensure seamless product implementations, sharing innovative best practices, and conducting strategic sessions to set goals and uncover improvement opportunities.

We recognize that great talent and breakthrough ideas can come from anywhere. That's why this position offers a flexible remote work arrangement, with occasional on-site visits as needed based on the role. Whether you're working remotely or collaborating in person, we're committed to providing the tools, support, and dynamic environment you need to succeed. At Allegion, your career thrives where innovation meets flexibility, empowering you to achieve your goals while maintaining a healthy work-life balance.

While this is the current structure and we currently have no plans to change, we reserve the right to make changes to the remote schedule as needed at the Company's discretion.

Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position.

What You Will Do:

As a Mid-Market Account Executive, you'll own the full sales cycle - from prospecting and discovery to negotiation and close - with a focus on mid-market customers across key industries like retail, finance, government, education and healthcare. You'll work closely with marketing and customer success teams to build pipeline, run tailored demos, and help shape the next stage of Waitwhile's growth story.

• Own the full sales cycle

• Manage opportunities from first conversation to close.

• Focus on deals in the $30K-$150K ARR range.

• Build pipeline strategically

• Partner with BDRs and Marketing to target the right accounts and industries.

• You will be expected to drive pipeline through inbound and self-sourced outbound opportunities.

• Run world-class demos and presentations

• Partner with sales engineers to build custom tailored demos

• Tailor messaging and ROI storytelling to each buyer persona

• Be an expert on Waitwhile and the value that it brings each buyer persona

• Negotiate and close deals

• Deliver deals that create value for our customers and Waitwhile

• Ensure that a deal is a good fit for Waitwhile and that we will continue to drive value over time

• Collaborate cross-functionally

• Partner with Sales, Marketing, and RevOps to ensure alignment across campaigns, handoffs, and messaging.

• Provide feedback from frontline prospecting to inform content, targeting, and product positioning with Marketing, Product, and CS to ensure smooth handoffs and impactful onboarding.

• Track and forecast

• Track all leads from top of funnel to close accurately in CRM (Hubspot) and contribute to data-driven pipeline reviews.

• Own timelines and estimated closes for all deals.

What You Need to Succeed:

• High School Diploma required, Bachelor's degree preferred

• 4-6+ years of B2B SaaS sales experience, with proven success in closing mid-market or upper-SMB deals.

• Consistent track record of meeting or exceeding quota.

• Excellent communication, negotiation, and storytelling skills.

• Strong understanding of consultative and value-based selling.

• Ability to navigate complex buying committees and multithread deals.

• Experience selling to retail, education, or enterprise services is a plus.

• Familiarity with tools like ZoomInfo, HubSpot, Chorus, and Notion.

• Ideal candidate will live in Greater Chicago, Illinois

Why You'll Love Waitwhile:

• Opportunity to design and own a brand-new outbound motion at a fast-growing SaaS company.

• Fully remote team with flexible hours and an inclusive culture.

• Collaborative, low-ego environment where new ideas are welcomed and tested.

• Chance to work with globally recognized brands and make a visible impact on growth.

• Backed by Allegion (NYSE:ALLE), a $3B global leader in access management, we have financial stability, extremely good benefits and resources to grow.

Waitwhile has a positive, diverse, and supportive culture-we look for people who are curious, inventive, and work to be a little better every single day. We aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, why not say hello?

Why Work for Us?

Allegion is a Great Place to Grow your Career if:

• You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there's plenty of room to make an impact. As our values state, "this is your business, run with it".

• You're looking for a company that will invest in your professional development. As we grow, we want you to grow with us.

• You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work!

• You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential

What You'll Get from Us:

• Health, dental and vision insurance coverage, helping you "be safe, be healthy"

• Unlimited Paid Time Off

• A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period

• Health Savings Accounts- Tax-advantaged savings account used for healthcare expenses

• Flexible Spending Accounts- Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses

• Disability Insurance- Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury

• Life Insurance- Term life coverage with the option to purchase supplemental coverage

• Tuition Reimbursement

• Voluntary Wellness Program- Simply complete wellness activities and earn up to $2,000 in rewards

• Employee Discounts through Perks at Work

• Community involvement and opportunities to give back so you can "serve others, not yourself"

• Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching

Compensation: This range is provided by Allegion. Your actual pay will be based on your skills and experience.

• The expected Base Salary Range: $80,000-$100,000; OTE: $160,000-$200,000. The actual compensation will be determined based on experience and other factors permitted by law.

At Allegion (NYSE: ALLE), we design and manufacture innovative security and access solutions that help keep people safe where they live, learn, work and connect. We're pioneering safety with our strong legacy of brands like CISA, Interflex, LCN, Schlage, SimonsVoss, Von Duprin and [insert your local brand(s) here]. Our comprehensive portfolio of hardware, software and electronic solutions is sold around the world and spans residential and commercial locks, door closer and exit devices, steel doors and frames, access control and workforce productivity systems. For more, visit www.allegion.com.

Apply Today!

Join our team of experts today and help us make tomorrow's world a safer place!

Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you're excited about this role but your past experience doesn't align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role.

We Celebrate Who We Are!

Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we're required to, but because it's the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team.

Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland

REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370

Allegion is an equal opportunity and affirmative action employer

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