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DLA Piper logo

Sr Ebilling Specialist

DLA PiperChicago, IL

$37 - $58 / hour

DLA Piper is, at its core, bold, exceptional, collaborative and supportive. Our people are the backbone, heart and soul of our firm. Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career. Let's see what we can achieve. Together. Summary The Senior eBilling Specialist, in collaboration with and in support of the firm's strategic initiatives, works with a team of support specialists within both Legal Support Services and Accounting teams to provide effective, streamlined client e-billing account services for the firm. Responsible for handling the most complex domestic and global billing clients. Edits, proofreads and troubleshoots rejected invoices. Research e-Billing client billing data and provides detailed analysis to management and support staff. As part of the team, provides and ensures a cohesive, full-cycle e-billing support solution to billing attorneys and support staff with complex domestic and international billing. Provides training and mentoring to other staff members on all e-billing procedures. Location This position can sit in any of our U.S. offices and offers a hybrid work schedule. Responsibilities Perform a variety of duties to support the full e-billing cycle. Create and maintain complex monthly reporting. Review data for accuracy prior to submitting rates to clients. Liaise with finance counterparts to obtain accurate rate information. Follow-up frequently on open items to ensure timely resolution; escalate as necessary. Gather and update pertinent information based on client requirements. Research and resolve electronic billing rejections related to technical or format issues. Open new matters on vendor sites and monitor status of pending matters. Submit timekeeper data to clients and e-billed vendors. Track and resolve tickets assigned by the e-Billing service Desk daily. Strong attention to detail. Proficient in e-Billing vendor sites such as Legal Tracker, Collaborati, CounselLink, LegalX etc. Provide support, guidance, mentoring and training to staff as needed. Work with billing team to submit finalized invoices electronically based on client requirements when resolving rejections. Work with clients; engagement team, legal staff and finance team on new eBilling client implementations and new Outside counsel Guidelines. Ensure guidelines are documented and updated along with any financial terms to be added to Intapp Terms. Ensure matters are set up in the billing and eBilling system according to the Firm and client guidelines. Maintain weekly updated notes on new matters, rates and new implementations. To have the ability to become a subject matter expert on an assigned client portfolio. Support the e-Billing team when needed due to vacations or unexpected time away. Collaborate with the manager and lead to streamline e-Billing processes. Document e-Billing processes to enhance efficiencies. Serve as a point of escalation to more junior Specialists. Projects and other duties as assigned. Desired Skills Strong communication and interpersonal skills required to interact with clients, billing timekeepers and business professionals. Must be team-oriented and have ability to work effectively and collaboratively in a fast-paced environment. Must be an accurate proofreader and have strong attention to detail. Has ability to work independently and manage time efficiently. Actively listens to positive and critical feedback. Able to adapt to client needs. Eager to develop and achieve scope and requirements for advanced roles and responsibilities. Strong computer skills including proficiency in Excel and accounting systems, Aderant, Billblast and eBilling vendor sites preferred. Minimum Education High School Diploma. Preferred Education Bachelor's degree in Accounting, Finance or similar field. Minimum Years of Experience 5 years' direct ebilling or client accounts experience (to include domestic and global) for a law or professional services organization. Essential Job Expectations While the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to: Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties. Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner. Provide timely, accurate, and quality work product. Successfully meet deadlines, expectations, and perform work duties as required. Foster positive work relationships. Comply with all firm policies and practices. Engage in both physical and sedentary activity, such as (a) working at a computer for extended periods of time, including on-screen reading and typing; (b) participating in digital/virtual conference calls; (c) participating in meetings as needed. Ability to work under pressure and manage competing demands in a fast-paced environment. Perform all other duties, tasks or projects as assigned. Our employees are expected to embrace and uphold our firm values as a part of our DLA Piper culture. We are committed to excellence in how we represent our clients and develop our people. Physical Demands Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Work Environment The individual selected for this position may have the opportunity for a hybrid work arrangement comprised of remote and in-office work, the requirement for which will be determined in coordination with the hiring manager or supervisor and may be modified in the firm's discretion in the future. Disclaimer The purpose of this job description is to provide a concise statement of the work elements and to organize and present the information in a standardized way. It is not intended to describe all the elements of the work that may be performed by every individual in this classification, nor should it serve as the sole criteria for personnel decisions and actions. The job duties, requirements, and expectations for this position may be modified at the Firm's discretion at any time. This job description does not change the at-will nature of employment. Application Process Applicants must apply directly online instead of sending application materials via email. Accommodation Reasonable accommodations may be made upon request to permit individuals with a disability to perform the essential functions and responsibilities of the position or to participate in the job selection process. If you have a request for an accommodation during the application process, please contact careers@us.dlapiper.com. Agency applications will not be considered. No immigration sponsorship is available for this position. The firm's expected hiring range for this position is $36.79 -$58.49 per hour depending on the candidate's geographic market location. Non-exempt positions will be paid on an hourly basis and paid overtime in accordance with applicable laws. The compensation offered for employment will also be dependent on other factors including the candidate's experience, skills, educational and professional background, and overall qualifications. We offer a comprehensive package of benefits including medical/dental/vision insurance, and 401(k). #LI-SB1 #LI-Hybrid DLA Piper is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job applicant poster viewing center.

Posted 1 week ago

F logo

IT Specialist

Four Seasons Hotels Ltd.Hampshire, IL
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Set in a restored 18th-century manor in the English countryside, just 40 minutes away from London, Four Seasons Hotel Hampshire offers a humble, comfortable and welcoming home away from home. With 500 acres of bucolic landscape, our hotel grounds allow you to enjoy an unrivalled sense of escape with unlimited access to nature, wildlife and unique outdoor experiences. Whether you're visiting with your loved one, family or pets, our facilities welcome you with seasonal food and drink options, spa treatments, pop-ups and event spaces with sustainable innovations throughout. About the location: Set in a restored 18th-century manor in the English countryside, just 40 minutes away from London, Four Seasons Hotel Hampshire offers a humble, comfortable and welcoming home away from home. With 500 acres of bucolic landscape, our hotel grounds allow you to enjoy an unrivalled sense of escape with unlimited access to nature, wildlife and unique outdoor experiences. Whether you're visiting with your loved one, family or pets, our facilities welcome you with seasonal food and drink options, spa treatments, pop-ups and event spaces with sustainable innovations throughout. The Four Seasons Hotel Hampshire is a resort hotel in the countryside, just 10 minutes from the town of Fleet and Farnham and 45 minutes from London. With a varied selection of restaurants focusing on use of local produce, banqueting for 200 and with 24-hour room service, our guests have a lovely collection to choose from. About the role Are you passionate about harnessing technology and data to transform the way organisations operate? We are looking for a Technology Innovation and Data Technician to join our team and play a pivotal role in driving digital innovation. This position is ideal for someone who thrives on problem solving, enjoys working with emerging technologies, and wants to make a tangible impact on business performance. You will be at the forefront of our digital transformation journey. Designing, implementing, and supporting solutions that improve efficiency, enhance data-driven decision-making, and future-proof our operations. What you will do: Maintain professional and collaborative relationships with all departments and the Home Office. Deliver exceptional technical support to hotel guests and administrative users in line with Service Level Agreements. Ensure critical systems-including Front Office Property Management System, Call Accounting, HSIA, PABX, and Food & Beverage Point of Sale-are operational 24/7. Provide systems administration support, including user account management, configuration, troubleshooting, and documentation. Assist with server infrastructure management, performance monitoring, OS upgrades, and issue resolution. Support additional property systems such as back office, sales & catering, and HR applications. Diagnose and resolve service outages, manage virus protection, and maintain system security. Promote and uphold Four Seasons core technology standards across all systems. Coordinate technology-related projects, new acquisitions, and corporate-driven implementations. Maintain and support desktop operating systems and applications, including patch management. Provide direct technical support for guests, function rooms, and conference services. Administer communication tools such as Lotus Notes, VPN connections, and other platforms. Assist with system backup and recovery processes to ensure data integrity. Manage relationships with third-party vendors and ensure timely resolution of technical issues. Participate in 24/7 support coverage for mission-critical systems. What you will bring Strong technical knowledge of IT systems, networking, and server infrastructure. Proficiency in troubleshooting hardware, software, and connectivity issues. Experience with property management systems, POS systems, and hospitality technology platforms. Familiarity with desktop operating systems, patch management, and security protocols. Excellent interpersonal and communication skills to engage with guests and staff at all levels. Ability to work under pressure, prioritize tasks, and deliver high-quality service. A proactive approach to problem-solving and continuous improvement. Flexibility to provide 24/7 support for critical systems when required. Previous experience in hospitality IT or a similar technical support role is highly desirable. What we offer: Excellent Training & Career development opportunities. Hotel Service Charge. Up to 20 complimentary nights at any Four Seasons Hotel or Resort around the world with years of service. Free meals at Henry's while on duty including fruits, coffee/tea available throughout the day. Shuttle bus service from the hotel between Fleet & Church Crookham. Holiday entitlement increases with years of service up to 33 days off. Bupa dental plan available after 6 months of service. Opportunities to build a successful career with global potential!! Free uniform dry cleaning available. Annual themed employee party and many social, charitable & sporting events throughout the year. Access to Wagestream - salary advance benefit. Employee recognition programmes.

Posted 30+ days ago

Silver Cross Hospital logo

Patient Services Registrar Registry

Silver Cross HospitalNew Lenox, Illinois, IL

$19+ / hour

Silver Cross Hospital is an extraordinary place to work. We're known for our culture of excellence and delivery of unrivaled experiences for our patients, their families, the communities we serve…and for each other. Come join us! It's the way you want to be treated. Summary: Obtains complete, accurate and relevant patient data for the purpose of registration for the Emergency Department population. Requirements: High School Diploma or equivalent. Basic computer knowledge required. Previous healthcare experience required. Customer service experience required. Work Shift Details: Afternoons, Weekdays vary with weekend and holiday rotation. Primary hours: 2p-1030p, 3p-1130p Availability to pick up days and overnights as well. Location: Cross training between Main Campus and Homer Glen Free Standing ED. Department: REGISTRATION Benefits for You At Silver Cross Hospital, we care about your health and well-being and that is why we work hard to provide quality and affordable benefit options for you and your eligible family members. Silver Cross Hospital and Silver Cross Medical Groups offer a comprehensive benefit package available for Full-time and Part-time employees which includes: Medical, Dental and Vision plans Life Insurance Flexible Spending Account Other voluntary benefit plans PTO and Sick time 401(k) plan with a match Wellness program Tuition Reimbursement Registry employees who meet eligibility may participate in one of our 401(k) Savings plan with a potential match. However, registry employees are ineligible for Health and Welfare benefits. The final pay rate offered may be more than the posted range based on several factors including but not limited to: licensure, certifications, work experience, education, knowledge, demonstrated abilities, internal equity, market data, and more. The expected pay for this position is listed below: $19.46 - $19.46

Posted 30+ days ago

HDR, Inc. logo

Mechanical Team Lead

HDR, Inc.Chicago, IL
At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story:' https://www.hdrinc.com/our-story ' Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. Come join the fast-growing Building Engineering Services Group at HDR. The Building Engineering Services Group (BES) provides industry leading mechanical, electrical, plumbing, site civil, structural, and specialty design services for a wide variety of buildings that include public, municipal, private, and government project types. Projects are a balance of local as well as across the region and the globe. With a team of experienced staff in Datacenters we also have goal of diversifying into Healthcare, Science and Technology, Commercial Real Estate, Finance, Hospitality, Industrial, Municipal, Manufacturing, Transportation, and Federal facilities; we provide engineering excellence for our clients. We are searching for the Mechanical Team Lead at our Chicago, IL office. In the role of Mechanical Team Lead, you'll have the opportunity to: Assist the Mechanical Section Manager (forthcoming) with management and culture of the overall business class by being the direct supervisor of a team of mechanical engineers, EITs and designers with varying degrees of experience Work as a collaborative team with fellow Team Leads and Tech leads and the Mechanical Section Manager for work staffing and project proposals Provide team leadership with a focus on technical excellence, quality, recruiting, mentoring, and staff development Collaborate closely with mechanical market sector leadership to ensure technical excellence in all key markets including commercial, civic, industrial, federal, water, transportation, healthcare, education and laboratories and mission critical facilities Function as design lead or engineering project manager for key projects. Implement, monitor, and support company policy Works collaboratively with other team leads, Section Manager, operations managers, technical directors and marketing managers on business class efforts Actively encourage and participate in work-sharing and structural practice development with a nation-wide network of HDR Mechanical Business Class Assist the Mechanical Section Manager in the recruitment and growth of the business class Perform other duties as needed Preferred Qualifications: Master's degree in Mechanical or Architectural Engineering with Mechanical emphasis Experienced in development and management of diverse teams Preference given to local candidates Required Qualifications Bachelor's degree or equivalent experience A minimum of 7 years experience Professional registration, license or certification may be required based on role Strong communication and listening skills Ability to handle multiple assignments Good leadership and organizational skills An attitude and commitment to being an active participant of our employee-owned culture is a must What We Believe HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve. Our Commitment As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day. Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ , People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.

Posted 30+ days ago

Portillo Restaurant Group logo

Team Member - $15.25/Hr.

Portillo Restaurant GroupBloomingdale, IL

$15+ / hour

Do you relish the opportunity to create lifelong memories with customers? Can you add that extra special ingredient to our staff? At Portillo's, we're looking for crew members to join our family! At the heart of Portillo's, we value Family, Greatness, Energy and Fun. Igniting the senses with unrivaled food and experiences, it all comes together to create lifelong memories for our guests. Job Summary: Greet our guests with a smile, quickly and accurately take their order and payment. Inside and outside (Drive-Up) positions available. Take phone orders or catering orders to help our guests plan their special events. Give out completed orders to guest by calling out numbers with a rhyme. (#29, it's time to dine!) Prepare food to our high-quality standards and maintain a clean and sanitary workspace. Cook food to order, such as, Italian Beef, Burgers, Hot Dogs, Fries, and much more. Follows provided recipes and upholds the Portillo's standard. Ensures proper sanitation practices are in place. Follow the provided recipes to create eye-catching, fresh, made-to-order salads and maintain a clean workspace. What's in it for you? Hot dog! The pay rate for this role is $15.25 per hour. This position is also served with: An additional $2/hour for all hours worked after 11 pm, $2/hour during inclement weather, and $3/hour to work on holidays* Flexible schedules Free shift meals Career advancement opportunities - we're growing! Educational benefits Perks and discounts - access to hundreds of discounts from movie tickets to gym memberships and more Counseling and support resources through our Employee Assistance Program (EAP) Daily Pay: Access your pay when you need it! Monthly "Franks a Lot" Team Member appreciation Working full time (30 hours or more per week)? You'll also be eligible for a bun-believable benefits package that includes: Your choice of health insurance from among three medical plans (including a PPO), two dental plans, and a vision plan A flexible time off program Our 401(k) with company match Paid life insurance Flexible Spending Accounts - healthcare and dependent care Beef Stock - our Employee Stock Purchase Plan Voluntary Benefits like pet insurance, critical illness coverage, and identity theft insurance Learn more about our benefits here Easter, Memorial Day, July 4, Christmas Eve, New Year's Day Must have worked at Portillo's for 1 year with an average of at least 20 hours over a 6-month period

Posted 30+ days ago

PwC logo

Oracle EPM - Senior Associate

PwCRosemont, IL

$77,000 - $202,000 / year

Industry/Sector Not Applicable Specialism Oracle Management Level Senior Associate Job Description & Summary A career in our Enterprise Performance Management team, within our Oracle consulting practice, will provide the opportunity to work alongside CEOs, CFOs, controllers and business leaders to drive value throughout the organization. Our team helps clients reduce costs and cycle times while providing game-changing business insights through the implementation of leading practices and Oracle's modern planning and reporting applications. Creating a well-controlled platform for growth and increased regulatory requirements through the implementation of leading practices and Oracle's modern consolidation, account reconciliation and data management applications. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Use feedback and reflection to develop self awareness, personal strengths and address development areas. Delegate to others to provide stretch opportunities, coaching them to deliver results. Demonstrate critical thinking and the ability to bring order to unstructured problems. Use a broad range of tools and techniques to extract insights from current industry or sector trends. Review your work and that of others for quality, accuracy and relevance. Know how and when to use tools available for a given situation and can explain the reasons for this choice. Seek and embrace opportunities which give exposure to different situations, environments and perspectives. Use straightforward communication, in a structured way, when influencing and connecting with others. Able to read situations and modify behavior to build quality relationships. Uphold the firm's code of ethics and business conduct. Job Requirements and Preferences: Basic Qualifications: Minimum Degree Required: Bachelor Degree Required Fields of Study: Accounting, Finance Minimum Years of Experience: 3 year(s) with advisory client facing Oracle EPM Consulting experience. Preferred Qualifications: Degree Preferred: Master of Business Administration Certification(s) Preferred: EPBCS FCCS ARCS EDMCS CPA Preferred Knowledge/Skills: Demonstrates thorough abilities and/or a proven record of success as a team leader, leading practices in the following areas: Budgeting and Forecasting, Long Range Planning, Rolling Forecasting KPIs, Management Reporting Month End Consolidation, SEC and Statutory Reporting; Financial Master Data Management; and, Account Reconciliations. Demonstrates thorough abilities and/or a proven record of success as a team leader, leading technical implementation of EPM (Enterprise Performance Management) tools: Oracle Cloud EPM; EPBCS - Enterprise Planning, Budgeting Cloud Services FCCS - Financial Consolidation & Close Cloud Services; EDMCS - Enterprise Data Management Cloud Services; ARCS - Account Reconciliation Cloud Services; PCMCS - Profitability and Cost Management Cloud Services; and, Narrative Reporting. Demonstrates thorough abilities and/or a proven record of success as a team leader, leading technical development of: General Oracle EPM configuration; Business Rule / Calculation Development; Data Integration, EPM automate, EPM Integration Agent; Master Data Management; User Security Configuration and Management; and, Report Development. Demonstrates thorough abilities and/or a proven record of success as a team member, identifying and addressing client needs: building relationships with clients; developing an awareness of Firm services; communicating with the client in an organized and knowledgeable manner; delivering clear requests for information; demonstrating flexibility in prioritizing and completing tasks; and communicating potential conflicts to a supervisor. Demonstrates thorough abilities and/or a proven record of success as a team leader: understanding personal and team roles; contributing to a positive working environment by building relationships with team members; proactively seeking guidance, clarification and feedback; providing guidance, clarification and feedback to less-experienced staff. Demonstrates thorough abilities and/or a proven record of success as a team leader, working with cloud based collaboration and project management tools. Demonstrates efficient and effective communication through MS Office (Word, Excel, PowerPoint). Travel Requirements Up to 60% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $77,000 - $202,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 2 weeks ago

J logo

Senior Project Engineer I - Land Development

J.A. WattsLisle, IL
Description J. A. Watts, Inc. (JWI) is a woman-owned professional services firm that believes in treating its clients and employees like family at every level of our company. Our family culture is what we're known for, and we work to stay true to who we are. That's how we manage our projects and how we recruit THE Best People in our industry. Our clients come from all walks of life, and so do we, which makes us stronger together. The Senior Project Engineer - Land Development is responsible for directly impacting Engineering project management through preparing, scheduling, coordinating and monitoring a variety of projects in the Engineering industry. They will manage all areas of projects including oversight and engineering design, procurement, and construction inspection. Our Senior Project Engineer I - Land Development will lead and support a multi-discipline team for the performance of planning and design services for land development focused projects. This role will be active in the development of plans, specifications, estimates and reports. The expectation is to report to the Lisle office or to a project site a minimum of three (3) days per week as required by the project or as directed by their manager. Remote candidates will be considered. Duties and Responsibilities Oversee and coordinate all technical aspects of a project including contract submission, designs, testing, and data collection and analysis. Advise and provide suggestions as applicable Review project plans and proposals and suggest updates or maintain changes as needed Responsible for performing complex technical assignments throughout assigned projects including construction layout, calculating and verifying engineering calculations, inspecting construction work, and conducting field tests Perform complex technical assignments throughout assigned projects including construction layout, calculating and verifying engineering calculations, inspecting construction work, and conducting field tests. Prepare and distribute specifications and timeline of the project to both internal and external clients Provide status reports of projects on timeline and budget Allocate project resources appropriately and within the project budget and provide suggestions or adjustments as needed Oversee work completed including external contractors and act as the point person for the project Perform overall quality control of the work and regularly report on project status Interact daily with the clients and propose project updates as needed Maintain project integrity and reputation through compliance with state and federal regulations Cooperate and communicate effectively with team members to provide assistance and support Perform other duties as required/directed Requirements Bachelor of Science in Engineering or related degree from an ABET accredited program Professional Engineer (PE) license or ability to complete within first year of employment 7+ years years' professional project experience with land development projects through all phases start to finish Ability to work methodically and analytically in a quantitative problem-solving environment and demonstrated critical thinking skills Ability to work in multi-discipline engineering teams Strong written and verbal communication skills Clear analytical approach to problem-solving and strong decision making abilities Strong time management skills, works well in a fast-paced environment, and be able to handle multiple tasks at a time Strong attention to detail, facilitation, team building, collaboration, organization and problem solving skills Knowledgeable with rules, regulations, best practices, standard engineering techniques, and performance standards Proficient computer skills (e.g. Microsoft Office Suite) Knowledge of and experience using AutoCAD or MicroStation design software Company Benefits Medical, Dental, Vision insurance options for employee and family Health Savings and Flexible Spending Account options available Company-provided group life, short and long-term disability, and voluntary life options Matching 401(k) retirement plan Paid time off and holidays Student debt repayment resources available ID Theft protection Professional development and tuition assistance Company-sponsored social events Equal Opportunity Employer Veterans/Disabled An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Posted 2 weeks ago

Exclusive Networks logo

24X7 Support Engineer

Exclusive NetworksAlton, IL
Exclusive Networks (EXN) is a global cybersecurity specialist that provides partners and end-customers with a wide range of services and product portfolios via proven routes to market. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine a local perspective with the scale and delivery of a single global organization. Our best-in-class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving technologies and changing business models. For more information visit www.exclusive-networks.com. At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our clients, doing our part to create a prosperous and trusted digital world, and helping our people to realize their potential. Our company benefits are as follows: 24 days holiday plus Bank holidays, increasing with service up to 30 days and we want you to take them . Your birthday off Pay care scheme 5% Matched pension scheme Beer fridge Friday and quarterly social events Cycle to work scheme Free parking Enhanced maternity and paternity leave and more… DUTIES AND RESPONSIBILITIES | About the role The 24x7 Support engineers are the first contact our customers have when requiring technical support. The Support team will manage customer service and expectations, while delivering technical support for our portfolio of Network Security products. As the 24x7 Support Engineer, you will: Respond to telephone or email problems logged by our customers. Work technical problems/cases related to certified security products to resolution or escalate to 2nd line engineers as appropriate. Create customer technical environments in our lab and recreate problems where appropriate. Input and manage support work in our case system, clearly and concisely. Managing the hardware replacement process to strict deadlines. Work shift pattern to ensure 24x7 support cover, however majority of shifts are within office hours (Mon-Fri 9am - 5.30pm) QUALIFICATIONS AND EXPERIENCE | About you The ideal candidate will have : Previous technical support experience (1 year+). Networking related certification (CCNA, CompTIA N+, etc.). Networking related degree. Any work experience demonstrating customer service (1 year+). Great communication skills and ability to articulate well with customers. Ability to manage own time and workload. Working both as part of a dynamic team, and independently. Resilient to the stress of a busy and challenging work environment. Interest in continuous learning in technical support and products is essential. Become certified and maintain certification on our security products (primarily firewalls) through our in-house training courses and self-learning. Development includes enrolment into the Exclusive Networks Academy which outlines training and progression paths. 24x7 Support Engineers will receive technical product training and are encouraged to work independently but they need to ensure that they meet deadlines / SLAs for our customers. They will need to appropriately identify when cases need to be escalated to the 2nd line team or to the Technical Support Manager, for example when help is required to meet SLAs or to resolve more complex cases. The role is based in Alton, Hampshire. There is the option to work from home, with some regular office-based work. As such candidates are required to have their own transport if commuting, or live locally to meet shift working requirements WHO IS EXCLUSIVE NETWORKS? | Why work for us We are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our Mission is to drive the transition to a totally trusted digital world for all people and organizations. Visit our website www.exclusive-networks.com. We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need. Please click here to review our Diversity and Inclusion Policy for further information. We care about your data: please click here to read our Recruitment Data Protection Policy prior to applying, and therefore sharing your data with us. Good Luck! If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success.

Posted 3 days ago

Portillo Restaurant Group logo

Team Member - $15.25/Hr.

Portillo Restaurant GroupArlington Heights, IL

$15+ / hour

Do you relish the opportunity to create lifelong memories with customers? Can you add that extra special ingredient to our staff? At Portillo's, we're looking for crew members to join our family! At the heart of Portillo's, we value Family, Greatness, Energy and Fun. Igniting the senses with unrivaled food and experiences, it all comes together to create lifelong memories for our guests. Job Summary: Greet our guests with a smile, quickly and accurately take their order and payment. Inside and outside (Drive-Up) positions available. Take phone orders or catering orders to help our guests plan their special events. Give out completed orders to guest by calling out numbers with a rhyme. (#29, it's time to dine!) Prepare food to our high-quality standards and maintain a clean and sanitary workspace. Cook food to order, such as, Italian Beef, Burgers, Hot Dogs, Fries, and much more. Follows provided recipes and upholds the Portillo's standard. Ensures proper sanitation practices are in place. Follow the provided recipes to create eye-catching, fresh, made-to-order salads and maintain a clean workspace. What's in it for you? Hot dog! The pay rate for this role is $15.25 per hour. This position is also served with: An additional $2/hour for all hours worked after 11 pm, $2/hour during inclement weather, and $3/hour to work on holidays* Flexible schedules Free shift meals Career advancement opportunities - we're growing! Educational benefits Perks and discounts - access to hundreds of discounts from movie tickets to gym memberships and more Counseling and support resources through our Employee Assistance Program (EAP) Daily Pay: Access your pay when you need it! Monthly "Franks a Lot" Team Member appreciation Working full time (30 hours or more per week)? You'll also be eligible for a bun-believable benefits package that includes: Your choice of health insurance from among three medical plans (including a PPO), two dental plans, and a vision plan A flexible time off program Our 401(k) with company match Paid life insurance Flexible Spending Accounts - healthcare and dependent care Beef Stock - our Employee Stock Purchase Plan Voluntary Benefits like pet insurance, critical illness coverage, and identity theft insurance Learn more about our benefits here Easter, Memorial Day, July 4, Christmas Eve, New Year's Day Must have worked at Portillo's for 1 year with an average of at least 20 hours over a 6-month period

Posted 30+ days ago

Wolters Kluwer logo

Senior Major And Strategic Account Executive

Wolters KluwerRiverwoods, IL

$89,600 - $157,000 / year

The Sr. Strategic Account & Relationship Management Executive will be responsible for managing and growing existing Commercial Customer relationships in a defined, US-based territory. Core functions include fostering relationships within account base, securing renewals, growing revenue through both price increases and application upsells, providing ongoing training and support to maximize usage. inner departmental account touches pertaining to account base and the communication of new enhancements to solutions and existing applications. Essential Duties and responsibilities Opportunity Identification & Development Identify target opportunity and stakeholders Facilitate outreach and background information collection with new opportunity Identify and build relationships with key stakeholders Conduct customer needs assessment Qualify target opportunity based upon account value, threats, and barriers Record accurate customer data in the CRM system. Build effective sales pipelines. Prepare activity and forecast reports. Attend conferences and tradeshows to promote product visibility and generate leads Active Selling Meet and exceed monthly, quarterly and yearly revenue targets through complete ownership of a assigned book of business Create and update a Book of Business Plan to include strategy, tactics and milestones as it relates to hitting goals set by the company. Customize and communicate product value proposition and solution design Develop and review implementation scope Coordinate with Sales Operations team in executing supporting active selling functions including contract creation, terms and conditions development, quoting, and modifications Conduct contract reviews, pricing, and negotiation Obtain final signature and finalize order Customer Retention & Satisfaction Build lasting customer relationships to retain and grow existing commercial customer base Review account utilization management reporting and provide recommendations Conduct regular account review meetings Collaborate with marketing in account communications planning and marketing campaigns Identify cross-sell and up-sell opportunities Work closely with other Commercial Sales colleagues on new implementation, training of customers Manage all aspects of trial and subscription usage activity to ensure the customer realizes the full value of our services Trains all new clients and proactively seeks out training opportunities with existing clients who demonstrate low product usage. Client usage stats must be reviewed during the monthly meetings with the Account Manager to identify renewal concerns and the need for additional training opportunities. Responds promptly and professionally to customer inquiries, and seeks out opportunities to provide a high level of customer service. Collaborate with marketing in account communications planning and marketing campaigns. Sales Leadership Provide territory coverage as needed Other Duties Assist and communicate effectively with all departments as it relates to the company selling process Comply with established sales policies, pricing guidelines, and best practices Maintain the highest standards of integrity and respect for co-workers and customers Special projects as assigned Act as liaison between the marketplace and Wolters Kluwer Product Development Team by actively seeking out and documenting product and market feedback Participating in new system user acceptance testing Job Qualifications Education: Bachelor's degree or equivalent years of experience. Experience: A minimum of 5 years of sales experience preferably in healthcare or IT related sales with a track record of success in building relationships throughout relevant customer disciplines and departments, meeting goals and presenting to high level decision makers. Other Knowledge, Skills, Abilities or Certifications: Strong computer skills (Internet, Excel, PowerPoint, Word, CRM Programs) Experience demonstrating and selling sophisticated and complex products/technologies Possess strong product knowledge of all CE applications that are sold in the commercial market Strong telephone, presentation and written communication skills Valid US driver's license and Passport to manage overnight travel up to 30% - 35% in territory Travel requirements Travel to an assigned territory in the US and Canada to meet with Commercial Customers. This position requires approximately 30%-35% overnight travel. Open to locations East of the Mississippi #LI-Hybrid Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $89,600.00 - $157,000.00 USD This role is eligible for Commission. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

Posted 1 week ago

D logo

Restaurant Manager

Dunkin'Johnsburg, IL
You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. Dunkin Donuts Restaurant Manager As a Restaurant Manager, you are key to our business. You will be responsible to Maintain and manage the restaurant environment by monitoring store presentation, supporting brand consistency and implementing the store strategy and action plan. Additional duties of a Restaurant Manager include; Motivating team to complete the sales process, ensure customer satisfaction, comply with company procedures, and maximize productivity and profitability, hiring, training, and monitoring the development of staff. A Restaurant Manager is required to have 3-5 years experience in food & beverage service, management, hospitality, or retail environment. A qualified candidate must also have a high school diploma or equivalent, reliable transportation and a flexible schedule. This position requires one to lift 30 to 50 pounds and also requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists. Apply now to join one of the most exciting brands in America!

Posted 2 weeks ago

Advance Auto Parts logo

Retail Parts Pro Store 4076

Advance Auto PartsPeoria, IL

$16 - $18 / hour

Job Description We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time. Primary Responsibilities Provide GAS2 selling experience for DIY customer visits and phone calls Achieve personal / store sales goals and service objectives Manage DIY services including battery installation, testing, wiper installs, etc. Ensure high standards of customer service and store appearance standards Key holder responsibilities (task assignment and completion, safety, open/close duties) Secondary Responsibilities Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc. Store Cleanliness including floors, bathrooms, facing, dusting, parking lot Provide DIY services including battery installation, testing, wiper installs, etc. Success Factors Friendly communication Ability to locate and stock parts Safety knowledge and skills Operating inventory systems and store equipment Parts and automotive system knowledge skills Operating POS and Parts lookup systems Expert at testing and diagnostic equipment for DIY services ASE P2 certified or ASE ready equivalent Advanced solution, project and product quality recommendation ability Advanced parts lookup and sourcing Advanced selling skills for DIY Essential Job Skills Necessary for Success as a Retail Parts Pro Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc. Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence Understand and execute instructions furnished in written, oral, or diagram form Successfully complete the Parts Knowledge Assessment Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Use Microsoft software effectively (Word, Excel required) Strong organizational skills Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Retail Parts Pro up for Success 3-5 years of prior automotive parts experience Proven sales ability with past experience in fulfillment of customer transactions Education Certificates, Licenses, Registrations Must have a valid driver's license ASE certification preferred, but not required Physical Demands We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. Compensation Range 16.45 USD PER HOUR - 18.10 USD PER HOUR Benefits Information https://jobs.advanceautoparts.com/us/en/benefits California Residents click below for Privacy Notice: https://jobs.advanceautoparts.com/us/en/disclosures

Posted 30+ days ago

Harris Computer Systems logo

(Remote) Account Manager, Install Base Sales

Harris Computer SystemsKansas, IL
A division of Harris, Advanced is seeking a dedicated and results-driven Account Manager to join our dynamic team in the utility billing sector. In this pivotal role, you will focus exclusively on supporting the install base sales team, driving growth by developing and executing targeted account strategies in partnership with Regional Sales Directors. You will play a critical role in identifying and advancing cross-sell and up-sell opportunities across interoperable Harris platforms and preferred third-party partner solutions within the surrounding utility ecosystem. If you possess strong strategic thinking, relationship-building skills, and a solid understanding of utility operations and enterprise software, this is an excellent opportunity to contribute directly to the company's growth and customer success. This remote role welcomes candidates anywhere in Canada and the US. Up to 50% of travel within North America is required for this role. A valid passport/visa is required for travel. Salary: 80-100K What your impact will be: Strategic Account Planning Collaborate closely with Regional Sales Directors to develop and execute target account sales strategies that expand solution adoption within existing utility customers. Leverage data and insights from Salesforce (SF.com) and other corporate systems to prioritize opportunities, identify whitespace, and drive account-based sales strategies with precision and discipline. Identify cross-sell and up-sell opportunities within the broader utility ecosystem, including Harris solutions and third-party preferred partners. Sales Enablement & Partner Collaboration Work with internal and external solution partners to develop compelling, tailored proposals and solution recommendations. Coordinate and support customer-facing webinars, thought leadership sessions, and joint partner campaigns to drive awareness and pipeline growth. Sales Execution Support Prepare meeting materials, solution overviews, and supporting documentation for onsite and virtual customer engagements. Participate in select onsite customer meetings, supporting Regional Sales Directors during presentations, demonstrations, and follow-up activities. Ensure timely and high-quality post-meeting follow-up to advance opportunities through the sales cycle. Event & Conference Support Serve as a key support function for regional, industry, and corporate conferences, helping coordinate booth activity, customer engagement schedules, and follow-up actions. Represent the company professionally to strengthen relationships with existing customers and ecosystem partners. Market & Product Insight Stay current on Harris and partner solution capabilities, competitive offerings, and industry trends to effectively position the value of integrated solutions. Provide feedback from customer interactions to internal stakeholders to help refine sales strategies and product roadmaps. What we are looking for: Bachelor's degree in business, Computer Science, or a related experience. Proven experience in enterprise sales, account management, or business development, ideally in the utility billing or enterprise software sector. A foundational understanding of utility operations and meter-to-cash processes. Demonstrated success in cross-selling, upselling, or expanding footprint within existing accounts. Experience collaborating with cross-functional teams and external solution partners to develop joint proposals. Proficiency with Salesforce and corporate CRM tools, with a data-driven approach to managing opportunities, forecasting, and account planning. A curiosity about Artificial Intelligence (AI) and a willingness to explore ways to leverage AI to drive sales automation, operational efficiency, and process improvement within the team. Willingness to travel for customer meetings and industry events as required (up to 50%). What we can offer: 3 weeks' vacation and 5 personal days Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment Employee stock ownership and RRSP/401k matching programs Lifestyle rewards Remote work and more! About Harris: Harris is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. ("CSI", symbol CSU on the TSX), Harris has become the cornerstone for CSI's investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment - both in the people and products that we offer and making investments in acquiring new businesses. About Advanced Utility Systems: Advanced Utility Systems was established in 1997 to provide Customer Information and Billing solutions exclusively to municipal, investor owned and cooperative utilities. With more than 150 successful customer deployments across North America, Central America, South America and the Caribbean, Advanced has the experience required to deliver a successful implementation of your mission critical CIS. #LI-remote

Posted 3 weeks ago

P logo

Regional Manager

Planet Fitness Inc.Chicago, IL
Job Overview: Planet Fitness is looking for a dynamic Regional Manager to join our growing team! The person must have proven experience driving revenue, training and developing employees and managing multi-unit facilities. The Regional Manager will also be responsible to ensure consistent growth of the ancillary revenue streams. This is an excellent opportunity to own the market growth and development of Fitness' Leading brand. Responsibilities: Drive revenue of the region in all areas of business. Ensure the region is fully staffed from the Club Manager through the front desk staff. Partner with all of the Club Managers in the region to ensure their personal development in the organization as a manager; this includes reoccurring meetings, development plans, bench planning etc. Work cross functionally with the Planet Fitness Executive team to execute all initiatives in the field. Support KPI initiatives and metrics through daily, weekly, and monthly review. Maximize member retention through ensuring high levels of customer service and cleanliness, as well as a variety of innovative and educational programs, continual upgrades of exercise equipment and responsiveness to member needs and suggestions Manage the expense goals of the clubs through working with Club Managers and Assistant Club Managers on payroll and supply ordering. Work with each club to ensure they are delivering the cleanest clubs for our members. Develop partnerships with local community members and participate in local events to build brand awareness. Understand the local competition and keep current on changes in the fitness landscape. Qualifications: 3 years of successful unit management experience which includes P&L management, driving top line revenue and the ability to hire train and build successful teams. Excellent verbal and written communication skills. Ability to utilize new techniques, ideas and problem solving skill. Possess honesty and personal integrity. Enthusiastic, energetic and personable. Passionate and knowledgeable regarding the fitness industry. Ambitious and driven. Able to lead and inspire a wide group of individuals. Proven financial, business and human resource management. Deep knowledge of all the club's job descriptions, SOP and the company's brand and mission. Computer literate. Excellent time management, organizational and follow-up skills. Has a sense of urgency. Compensation and Benefits: Competitive Base Salary Complimentary Planet Fitness membership Comprehensive benefits package And more Compensation: Competitive Pay, $50,000+ JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Posted 1 week ago

Morgan Stanley logo

Active Trader Relationship Manager

Morgan StanleyChicago, IL

$65,000 - $110,000 / year

The Active Trader Relationship Manager (ATRM) will be responsible for the retention and growth of ETRADE's Active Trader client segment. ATRM's will focus on deepening relationships through frequent and proactive outreach catered to client's unique trading needs, goals and objectives. The ATRM team is highly skilled in sophisticated trading strategies, utilizing margin, options PET platforms and is responsible for delivering a best-in-class experience to their book of clients. Role Responsibilities: Provide tailored education and trading support on margin treatment, strategy employment, and risk management Proactive outreach to make clients aware of open margin calls, ITM options on day of expiration, quarterly relationship development calls Grow Active Trader segment by uncovering outside assets and overseeing the onboarding journey Customized PET platform demos Comprehensive support including product education, trade facilitation and asset gathering Exhibit critical thinking / problem solving skills to address client issues and questions Act as a liaison between internal support teams to ensure our client's service needs are met timely Demonstrate a thorough understanding of all ETRADE & Morgan Stanley products / services and be responsible for identifying opportunities to maximize all aspects of the firm Focus on the bottom-line performance and constantly look at ways to improve overall performance, sales, customer satisfaction and the entire customer experience Priority review on workflow requests, operational items Skills: Thorough understanding of the securities industry including equity, margin, and option trading Excellent organizational skills, with the ability to handle multiple tasks Ability to work flexible shift assignments Ability to remain calm, professional, and in control in a volatile business environment Must be dedicated to exceeding the expectations of clients, have a passion to excel, and outstanding oral/written communication skills Utilize independent decision-making skills to handle and resolve issues Minimum Qualifications: Registrations: SIE, Series 7, Series 63, Mass Registration, Trader Certification Minimum Years of Experience: 1+ years Preferred Qualifications: Bachelor's Degree preferred WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser. For Illinois: Salary range for the position: $65,000.00 and $110,000.00 per year. The successful candidate may be eligible for an annual discretionary incentive compensation award. The successful candidate may be eligible to participate in the relevant business unit's incentive compensation plan, which also may include a discretionary bonus component. Morgan Stanley offers a full spectrum of benefits, including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Sick Leave consistent with state and local law, Parental Leave and 20 Vacation Days annually), 10 Paid Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our employees. Please visit mybenefits.morganstanley.com to learn more about our benefit offerings. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

Posted 30+ days ago

Project44 logo

Senior Manager, Revenue Operations

Project44Chicago, IL
Why project44? At project44, we believe in better. We challenge the status quo because we know a better supply chain isn't just possible-it's essential. Better for our customers. Better for their business. Better for the world. With our Decision Intelligence Platform, Movement, we're redefining how global supply chains operate. By transforming fragmented logistics data into real-time, AI-powered insights, we empower companies to connect instantly, see clearly, act decisively, and automate intelligently. Our Supply Chain AI enhances visibility, drives smarter execution, and unlocks next-gen applications that keep businesses moving forward. Headquartered in Chicago, IL, with a 2nd HQ in Bengaluru, India, we are powered by a diverse global team that is tackling the toughest logistics challenges with innovation, urgency, and purpose. If you're driven to solve meaningful problems, leverage AI to scale rapidly, drive impact daily, and be part of a high-performance team - we should talk. About the Role: As Senior Manager, Revenue Operations, you will lead and scale go-to-market operations across Sales, Marketing, and Customer Success. This role serves as a strategic partner to Sales leadership and GTM executives, ensuring the systems, data, and operating rhythms are in place to drive predictable growth. This is a hands-on leadership role for someone who can balance strategy with execution. You will own core revenue operations processes, drive data integrity and insight, and translate GTM strategy into scalable, repeatable execution across the revenue lifecycle. Key Accountabilities: Revenue Operations Leadership Own and evolve core RevOps processes including pipeline management, forecasting, territory planning, and deal execution. Partner closely with Sales leadership to ensure pipeline health, forecast accuracy, and consistent operating cadence. Serve as a trusted operational advisor to GTM leaders, proactively identifying risks and opportunities. Data, Systems & Tooling Own data accuracy, governance, and hygiene across Salesforce and the broader GTM tech stack. Lead data integration and enrichment initiatives to improve pipeline visibility, account intelligence, and decision-making. Partner with systems and IT teams to streamline workflows, improve automation, and scale tooling as the business grows. Evaluate and implement AI-enabled tools that support revenue workflows and productivity. Analytics & Insights Build and oversee dashboards and reporting for pipeline, performance, forecasting, and revenue trends. Translate complex data into clear, actionable insights for executives and GTM leaders. Establish consistent metrics and reporting standards to support data-driven decision-making. Cross-Functional GTM Alignment Partner with Sales, Marketing, and Customer Success to ensure alignment across the full revenue lifecycle. Support pricing strategy, deal approval workflows, and commission-related processes as needed. Lead cross-functional GTM initiatives that require strong operational coordination and change management. Team Leadership & Scale Mentor and develop RevOps and Sales Ops talent as the function grows. Establish best practices, documentation, and scalable processes to support global GTM teams. Requirements & Preferred Skills 8-12+ years of experience in SaaS revenue operations, sales operations, or go-to-market roles. Proven experience leading RevOps functions and partnering with senior Sales and GTM leadership. Deep hands-on expertise with Salesforce; experience with broader GTM tools strongly preferred. Strong data analytics, reporting, and data hygiene expertise. Experience leading data integration, enrichment, and automation initiatives. Strong understanding of RevOps operating models in a SaaS environment. Comfort working with and scaling AI-enabled tools to support revenue workflows. Excellent communication skills with the ability to influence at the executive level. Highly organized, detail-oriented, and comfortable operating in a fast-paced, scaling environment. In-Office Commitment In-office Commitment: Our office is where ideas spark, connections thrive, and innovation comes alive. We are looking for candidates who are enthusiastic and committed to joining our team on-site, in our beautiful headquarters four days a week. Together, we're building something extraordinary-learn, grow, and thrive in our fast-paced, transformative environment. Relocation offered: We're proud to call Chicago home - a walkable downtown, amazing food, and a team that makes big ideas move fast. And we're ready to help you make it yours, project44 offers relocation assistance for team members joining us from outside the area. Diversity & Inclusion We're designing the future of how the world moves and is connected through trade and global supply chains. We can only deliver a truly world-class product and experience if our teams are as diverse and unique as the communities we are building for. It's up to us to create a company where anyone can bring their authentic self to work every day. We're constantly working to improve, and we accept our responsibility to elevate the voices left in the margins. It's on every one of us. Our focus on inclusion manifests in the way we hire, the customers we serve, and the regions we prioritize. We're building a company that every one of us at project44 is proud to work for: a company that celebrates you for being you. We pride ourselves on celebrating everyone - project44 is an equal opportunity employer actively working on creating a diverse and inclusive work environment where underrepresented groups can thrive. If you share our values and our passion for helping the way the world moves, we'd love to review your application! For any accommodations needed during the hiring process, please email recruiting@project44.com. Even if you don't meet 100% of the above qualifications, you should still seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role's requirements.

Posted 2 weeks ago

University of Chicago logo

Alumni News Editor, Alumni Magazine

University of ChicagoChicago, IL

$58,650 - $69,000 / year

Department ADV Alumni Magazine 2 About the Department The Advancement Office engages alumni (~220k), current students, parents, and friends of the University through intellectual, professional and social activities on campus, around the world and online. Advancement raises $600 Million annually to support faculty and researchers, practitioners and patients, and students and programs across the University. Our work supports priorities in every division, school, department, and institute. The Communications team works with partners across Advancement and the University to create fundraising and engagement materials for University of Chicago alumni, parents and friends. Within Communications, the Publications team produces several print periodicals, e-newsletters, and other written communications including the flagship University of Chicago Magazine, a quarterly publication now in its 118th consecutive volume. Job Summary The Alumni News Editor is a member of the University of Chicago Magazine editorial staff with responsibility for the Peer Review section, the volunteer class correspondents, and telephone, email, and mail queries to the Magazine. This position reports to the senior associate editor of the University of Chicago Magazine. This role provides professional support and solves straightforward problems in large scale editorial and/or publishing projects. With guidance from others, collaborates with authors to coordinate manuscript elements supplied by many departments, using existing procedures to solve problems that may arise. Responsibilities Produces the Peer Review section of the University of Chicago Magazine, which includes personal and professional news submitted by alumni, as well as content produced by Magazine editorial staff. Works closely with a team of 70-plus alumni volunteers who serve as the Magazine's College class correspondents. Sets deadlines for these partners and edits the columns they submit, about 20 printed pages per issue, for consistency with Magazine style, correct usage, and appropriateness. Works with the fact-checker to ensure accuracy of all materials. Writes Peer Review Opener (section introduction), Notes (brief items about alumni in the news), Releases (a roundup of alumni books, films, and recordings), alumni and faculty obituaries, and other copy as assigned. Finds appropriate art for the Peer Review section, identifying archival photos pertinent to different class years to publish as sidebars. Researches and writes captions for these images. Using InDesign and working with a designer as needed, lays out the Peer Review section, making adjustments as necessary to fit the space. Enters final corrections into the layout and uploads completed files to the printer. Participates in the Magazine's story and issue planning meetings, contributing story ideas. Participates in editing Magazine content. Monitors the Magazine's main email account and responds to a high volume of telephone, email, and mail requests, in consultation with the editor, senior associate editor, and managing editor of the Magazine. Coordinates campus distribution of finished issues to contributors, advertisers, and campus partners. Assists editors throughout ARD Communications with other projects as assigned, including web stories and social media, donor proposals, and stories for other department publications. Keeps up with stories and trends in academia through regular reading of newspapers, professional publications and scholarly journals, academic reviews, and other alumni publications. Keeps familiar with current issues at the University by reading student and department publications. Seeks opportunities for professional development that will enhance job performance including attending webinars, seminars, building networks within the University and with colleagues at peer institutions. Edits books, journals, or other written materials with some guidance from others. Establishes editing schedules. Collaborates with authors to resolve routine and moderate problems using existing procedures and to clarify meaning. Assists with quality control by proofreading edited manuscripts. Performs other related work as needed. Minimum Qualifications Education: Minimum requirements include a college or university degree in related field. Work Experience: Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline. Certifications: -- Preferred Qualifications Education: Bachelor's degree. Experience: Minimum two years of experience writing or editing professionally. Technical Skills or Knowledge: Demonstrated skill and knowledge of, or ability to learn quickly, the internal workings of the University as well as the technology tools available to Advancement, including the University's donor relationship management system. Proficient in Microsoft Office Suite. Familiarity with the Chicago Manual of Style. Proficient in Adobe InDesign. Preferred Competencies Manage confidential information with discretion and tact. Act with integrity, professionalism, and confidentiality. Work collegially and collaboratively in a team setting. Prioritize multiple projects and independently follow through with detail. Outstanding interpersonal and communications skills characterized by the ability to listen, speak, and write effectively. Self-motivated and take initiative. Communicate complex ideas to an educated general audience in clear and engaging prose. Working Conditions This position has a hybrid work schedule which includes weekly in office presence. Standard office environment. Travel to campus and/or non-campus locations for University business. Work evenings and weekends as needed. This position is located in Hyde Park at 5235 South Harper Court. Application Documents Resume/CV (required) Cover Letter, addressed to Susie Allen (required) When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application. Job Family Communications Role Impact Individual Contributor Scheduled Weekly Hours 37.5 Drug Test Required No Health Screen Required No Motor Vehicle Record Inquiry Required No Pay Rate Type Salary FLSA Status Exempt Pay Range $58,650.00 - $69,000.00 The included pay rate or range represents the University's good faith estimate of the possible compensation offer for this role at the time of posting. Benefits Eligible Yes The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook. Posting Statement The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination. Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form. All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position. The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu . Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.

Posted 30+ days ago

Y logo

Clinical Intern - Wellness Network

YWCA ChicagoChicago, IL

$800+ / project

Apply Job Type Internship Description POSITION TITLE: Clinical Intern STATUS: Intern DEPT/PROGRAM NAME: Wellness Network REPORTS TO: Clinical Program Manager SUPERVISES: N/A SUMMARY: The YWCA Metropolitan Chicago is dedicated to eliminating racism, empowering women, and promoting peace, justice, freedom, and dignity for all. The Clinical Program is part of the Wellness Network Program of the YWCA. The Wellness Network program provides crisis counseling and long-term individual, couple, family, and group therapy to the Southside community across the lifespan (ages 3+). The program operates out of Woodlawn, Chicago. All services are confidential, and grant funded. The program accepts interns from Master's level Social Work, Counseling, and Expressive Therapy programs (final year placements). The Wellness Network program strives to have a culturally and ethnically diverse professional staff to best meet the needs of clients. Ideal candidates should be aware of cultural considerations and enjoy working with adults, children and families. Candidate will receive an $800 stipend for completion of a full academic year internship. COLLABORATES WITH: Wellness Network Counseling Team ESSENTIAL RESPONSIBILITIES: Manage a caseload of 5-7 individual cases (dependent on client availability). At least one evening availability. Manage intake line and screen clients for appropriateness of services. Co-facilitate one to two therapy groups and/or client workshops Provide walk-in crisis intervention, information, and referrals as needed Attend a required 40-hour Sexual Assault Crisis Intervention training prior to, or at the beginning of, the internship Participate in and/or create projects based on agency need and intern interest Participate in monthly team meetings and case consultations NON-ESSENTIAL RESPONSIBILITIES: Develop trauma-informed and client-centered clinical skills. Learn relational/psychodynamic and trauma therapy approaches and explore other treatment models. Access to YWCA's clinical training library and reading materials. Participate in and/or create projects based on agency need and intern interest. OTHER DUTIES AS ASSIGNED: QUALIFICATIONS: Candidate must be in second or final year of Master's program. Attend required 40-hour Sexual Assault Crisis Intervention training prior to, or at the beginning of, the internship. Commitment to internship from mid-August to June. Commitment to a minimum of 16-20 hours/week with two weekday evenings until 7pm and attendance at monthly Team Meetings and intern group supervision on the first Friday of the month. Participate in weekly 1.5-hour individual reflective supervision conducted by a licensed clinician and monthly 1-hour intern group supervision. Ability to work independently when appropriate, with ongoing supervision. EDUCATION REQUIRED: Second or final year of Master's program in Social Work, Counseling, or Art Therapy CERTIFICATION(s) REQUIRED: Intern is required to complete a 40-hour Sexual Crisis Intervention training prior to, or at the beginning of, their internship. OTHER REQUIREMENTS: WORK ENVIRONMENT: Hybrid format of providing in-person and telehealth counseling services. Interns will both work independently under the supervision of a licensed clinical therapist. WORK SCHEDULE: Choose two- or three-days Monday through Friday:16-20 hours/week with two weekday evenings until 7pm. Also, third Friday of the month from 10am to 11am to attend Team Meeting and Group Intern Supervision every first Friday of the month.

Posted 2 weeks ago

World Finance logo

Financial Services Representative

World FinanceOttawa, IL

$15 - $18 / hour

World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a Financial Services Representative to guide customers on their financial journey. As a Financial Services Representative, you're the face of World Finance - empathizing, empowering, and engaging with our customers. The primary responsibility of the Financial Services Representative is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth. This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts. This position is also responsible for providing excellent customer service which is an essential part of marketing the branch and Company culture. Hourly Pay: $15 - $18 What you'll do: Guide customers toward upward credit mobility through good financial choices. Provide top-tier customer service, assisting customers with questions, concerns, and products. Process and prepare loan applications. Take and process payments. Prepare loan documents and execute loan closing on current renewal loans. Balance assigned cash drawer daily. Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank. Maintain strong customer relationships and build community within your branch. Other duties include but are not limited to: Call approved and unmade applications to close loans daily. Help build tax clientele and provide tax services. Send complete and accurate credit denial letters within 30 days from the date of application. Pay branch expenses as instructed by Branch Manager. Experience (and Requirements) that will WOW us! Must be able to demonstrate self-confidence and organizational skills. A history of choosing kindness, showing compassion, and helping others. The willingness to seek quality-driven solutions and embrace new ideas. Absolute team player - pitching in when needed and accepting help, too. To perform this job successfully, an employee must have basic computer skills. A valid driver's license & access to a dependable vehicle. Must possess a valid driver's license & reliable transportation to independently transport bank deposits and fulfill other required job responsibilities. Why World? We hire from within: we want to see you grow and climb in this company. Each year, we promote 80% of Financial Services Reps to management. 75% of World's Operations Executives moved up from a similar role. We pay you to give back: employees get paid volunteer hours each year. Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days. Paid holidays, vacation time, and a 401(k) plan (including company match). Be part of a team with clear values, strong community, and a sense of belonging. We'll get you home for dinner: your life outside of work is priority #1 You'll make a positive impact on the lives of the customers you serve. Who is World? Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually - turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,200 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care. Physical Demands and Working Conditions: Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching. Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force (e.g., opening file drawers). Requires regular use of vision, hearing, fine motor skills, and verbal/written communication. Fast-paced, high-demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration. Occasional local travel; may include extended hours, evenings, or weekends. Standard indoor office setting with shared workspace, typical noise, lighting, and temperature. Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically. Regular, reliable attendance and punctuality are essential. Disclaimers: Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship. Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The employer reserves the right to modify, assign, or reassign duties, responsibilities, and activities at any time with or without notice as needed to meet business needs. It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.

Posted 1 week ago

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Multimedia Account Executive

Nexstar Media Group Inc.Chicago, IL

$50,000 - $85,000 / year

WGN Radio is looking to hire a full-time Multimedia Account Executive. We offer a competitive salary, attractive benefits, top-tier training, and an exhilarating work environment. The Multimedia Account Executive generates advertising revenue by calling on established agencies and businesses, cold-calling new prospects, and convincing potential clients of the merits of digital, audio, and video advertising. Pay Range: $50,000.00-85,000.00 annualized with commissions-commensurate with applicant's experience and skill level with bonus potential. Benefits: Our comprehensive benefits package includes but not limited to medical (with multiple plan options), dental, and vision insurance, paid time off, a 401(k) with company matching contributions, life insurance, Paid Parental Leave and more. Additional Details: New Business Development: Drive growth within the local market by proactively seeking new business opportunities. Identify client needs and deliver strategic advertising solutions across multiple platforms. Build relationships with prospective clients and agencies. End-to-End Sales Process Ownership: Lead the sales cycle from prospecting and proposal development to closing and post-sale follow-up, ensuring sustained client relationships and business growth. Collaborative Campaign Development: Partner with clients and internal teams to create integrated, customized advertising campaigns that span audio, digital, and other media channels. Achieve Sales Targets: Consistently exceed revenue goals on a monthly, quarterly, and annual basis by providing excellent account management and leveraging strategic growth initiatives. Client Relationship Management: Regularly engage with clients to review goals, provide performance insights, and offer media strategy guidance that aligns with their business objectives. Understand competitors, continued education and awareness of digital media trends. Ability to obtain customers by cold calling, networking, prospecting, and successful negotiations. Ability to make decisions and solve problems, while collaborating with teammates, utilizing all resources available. Must be well organized, display a professional demeanor, exude high energy, and show attention to detail. Must be confident, flexible, multi-tasker, and be able to work independently. Understanding of google analytics and Google Ad Manager. Must be able to juggle multiple tasks from multiple sources at one time and will work on multiple projects simultaneously in a fast-paced office environment. Requirements & Skills: Expert Communication & Presentation Skills: Skilled in creating and delivering persuasive sales presentations that clearly communicate value to clients. Tech-Savvy & Adaptable: Proficient in Microsoft Office (Word, PowerPoint, Excel, Outlook) and quick to adapt to new tools and technologies. Collaborative Team Player: Strong ability to collaborate within a team-selling environment and work cross-functionally to deliver the best outcomes for clients. Educational Background: A Bachelor's Degree, or equivalent experience in sales. Valid Driver's License: A clean driving record and the ability to travel locally as needed. Preferred Qualifications: Digital Media Expertise: Experience with SEM, CTV, native advertising, or social media campaigns is highly preferred. Experience with Wide Orbit Traffic and knowledge with Nielsen and Scarborough is preferred. Mission Statement: Nexstar Media Group, Inc. is a leading diversified media company that produces and distributes engaging local and national news, sports and entertainment content across its television and digital platforms, including more than 316,000 hours of programming produced annually by its business units. Nexstar owns America's largest local broadcasting group comprised of top network affiliates, with more than 200 owned or partner stations in 116 U.S. markets reaching 220 million people. Learn more at www.Nexstar.tv. EEO Statement: Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Posted 6 days ago

DLA Piper logo

Sr Ebilling Specialist

DLA PiperChicago, IL

$37 - $58 / hour

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Overview

Schedule
Full-time
Career level
Senior-level
Remote
Hybrid remote
Compensation
$37-$58/hour
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

DLA Piper is, at its core, bold, exceptional, collaborative and supportive. Our people are the backbone, heart and soul of our firm. Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career. Let's see what we can achieve. Together.

Summary

The Senior eBilling Specialist, in collaboration with and in support of the firm's strategic initiatives, works with a team of support specialists within both Legal Support Services and Accounting teams to provide effective, streamlined client e-billing account services for the firm. Responsible for handling the most complex domestic and global billing clients. Edits, proofreads and troubleshoots rejected invoices. Research e-Billing client billing data and provides detailed analysis to management and support staff. As part of the team, provides and ensures a cohesive, full-cycle e-billing support solution to billing attorneys and support staff with complex domestic and international billing. Provides training and mentoring to other staff members on all e-billing procedures.

Location

This position can sit in any of our U.S. offices and offers a hybrid work schedule.

Responsibilities

  • Perform a variety of duties to support the full e-billing cycle.

  • Create and maintain complex monthly reporting. Review data for accuracy prior to submitting rates to clients.

  • Liaise with finance counterparts to obtain accurate rate information.

  • Follow-up frequently on open items to ensure timely resolution; escalate as necessary.

  • Gather and update pertinent information based on client requirements.

  • Research and resolve electronic billing rejections related to technical or format issues.

  • Open new matters on vendor sites and monitor status of pending matters.

  • Submit timekeeper data to clients and e-billed vendors.

  • Track and resolve tickets assigned by the e-Billing service Desk daily.

  • Strong attention to detail.

  • Proficient in e-Billing vendor sites such as Legal Tracker, Collaborati, CounselLink, LegalX etc.

  • Provide support, guidance, mentoring and training to staff as needed.

  • Work with billing team to submit finalized invoices electronically based on client requirements when resolving rejections.

  • Work with clients; engagement team, legal staff and finance team on new eBilling client implementations and new Outside counsel Guidelines.

  • Ensure guidelines are documented and updated along with any financial terms to be added to Intapp Terms.

  • Ensure matters are set up in the billing and eBilling system according to the Firm and client guidelines.

  • Maintain weekly updated notes on new matters, rates and new implementations.

  • To have the ability to become a subject matter expert on an assigned client portfolio.

  • Support the e-Billing team when needed due to vacations or unexpected time away.

  • Collaborate with the manager and lead to streamline e-Billing processes.

  • Document e-Billing processes to enhance efficiencies.

  • Serve as a point of escalation to more junior Specialists.

  • Projects and other duties as assigned.

Desired Skills

Strong communication and interpersonal skills required to interact with clients, billing timekeepers and business professionals. Must be team-oriented and have ability to work effectively and collaboratively in a fast-paced environment. Must be an accurate proofreader and have strong attention to detail. Has ability to work independently and manage time efficiently. Actively listens to positive and critical feedback. Able to adapt to client needs. Eager to develop and achieve scope and requirements for advanced roles and responsibilities. Strong computer skills including proficiency in Excel and accounting systems, Aderant, Billblast and eBilling vendor sites preferred.

Minimum Education

  • High School Diploma.

Preferred Education

  • Bachelor's degree in Accounting, Finance or similar field.

Minimum Years of Experience

  • 5 years' direct ebilling or client accounts experience (to include domestic and global) for a law or professional services organization.

Essential Job Expectations

While the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to:

  • Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties.

  • Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner.

  • Provide timely, accurate, and quality work product.

  • Successfully meet deadlines, expectations, and perform work duties as required.

  • Foster positive work relationships.

  • Comply with all firm policies and practices.

  • Engage in both physical and sedentary activity, such as (a) working at a computer for extended periods of time, including on-screen reading and typing; (b) participating in digital/virtual conference calls; (c) participating in meetings as needed.

  • Ability to work under pressure and manage competing demands in a fast-paced environment.

  • Perform all other duties, tasks or projects as assigned.

Our employees are expected to embrace and uphold our firm values as a part of our DLA Piper culture. We are committed to excellence in how we represent our clients and develop our people.

Physical Demands

Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Work Environment

The individual selected for this position may have the opportunity for a hybrid work arrangement comprised of remote and in-office work, the requirement for which will be determined in coordination with the hiring manager or supervisor and may be modified in the firm's discretion in the future.

Disclaimer

The purpose of this job description is to provide a concise statement of the work elements and to organize and present the information in a standardized way. It is not intended to describe all the elements of the work that may be performed by every individual in this classification, nor should it serve as the sole criteria for personnel decisions and actions. The job duties, requirements, and expectations for this position may be modified at the Firm's discretion at any time. This job description does not change the at-will nature of employment.

Application Process

Applicants must apply directly online instead of sending application materials via email.

Accommodation

Reasonable accommodations may be made upon request to permit individuals with a disability to perform the essential functions and responsibilities of the position or to participate in the job selection process. If you have a request for an accommodation during the application process, please contact careers@us.dlapiper.com.

Agency applications will not be considered.

No immigration sponsorship is available for this position.

The firm's expected hiring range for this position is $36.79 -$58.49 per hour depending on the candidate's geographic market location. Non-exempt positions will be paid on an hourly basis and paid overtime in accordance with applicable laws.

The compensation offered for employment will also be dependent on other factors including the candidate's experience, skills, educational and professional background, and overall qualifications. We offer a comprehensive package of benefits including medical/dental/vision insurance, and 401(k).

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DLA Piper is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job applicant poster viewing center.

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