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Harris Computer Systems logo
Harris Computer SystemsOhio, IL
The Customer Success Manager (CSM) is an education-focused professional whose primary role is to train, foster and build relationships by serving as the first point of contact for customers; ensuring retention, while supporting customers' needs. This position works collaboratively with the Sales & Marketing, Instructional, Product Development, and other internal teams to ensure continuity of service. The CSM will hold the record of all Service Level Agreements (SLAs) and act as an advocate to existing and future customers to ensure a seamless transition post-sale, customer retention year over year, and ensure that the Edison model is effectively implemented. The CSM will work closely to the assigned Sales Professional on securing the renewal of contracts. Essential Duties and Responsibilities: Customer Service and Retention Serve as the first and primary point of contact for customers Train and onboard new clients through the prepared implementation process Train existing customers in new features as they are released Train existing customers as they assign new contacts or expand usage Answer all incoming communication from customers and troubleshoot any issues Build relationships by providing consistent value and fostering customer loyalty Develop relationships with key stakeholders and maintain a focus on business development from customer onboarding through renewal in joint communication with assigned Sales personnel Maintain a record of Service Level Agreements for all customers to ensure proper program implementation through Hubspot Demonstrate product to interested leads Travel to visit clients or attend conference/trade shows as needed to guarantee customer success Speak and present at trade shows and conferences as needed Effectively leverage customer feedback via annual Net Promoter Survey (NPS) results; follow up with all district "Detractors" and develop written mitigation plans/timeframes to address pain points Demonstrate specific understanding of individual district needs to determine solutions that benefit both the customer and our organization Organize and facilitate monthly district achievement meetings to ensure understanding of the needs of the customer's program; drive high levels of customer satisfaction through consultative recommendations (*note: this is in lieu of the bullet point that cites "Attend regular meetings…) Understand and proactively communicate student outcomes and recommend mitigation strategies to effectively address Review district dashboard data on a weekly basis and ensure corresponding and tailored district outreach Consistently engage with and uncover the 'Whys?' behind district feedback Communicate all product enhancements, technological updates, and other pertinent information to districts in a timely, efficient manner and professionally Regularly monitor district attrition risks; outline and document proactive solutions to minimize/mitigate flight risks within assigned customer/district portfolio Manage difficult district feedback with high levels of tact/diplomacy Demonstrate clear understanding of all eCourse offerings and technical requirements of the program Demonstrate excellent verbal and written communication skills Demonstrate high levels of energy and urgency in all district facing and inter-departmental interactions; instill, nurture and expand collaborative partnerships within assigned district portfolio Customer Growth and Expansion Proactively identify customer needs and promote tailored solutions Educate customers on solution value through data-informed relationship building and communication Participate in customer expansion projects as assigned Focus upon the overall value of each customer to consistently strengthen long-term district relationships Identify, document and implement specific district revenue growth opportunities Cooperation with Internal Teams Attend regular internal meetings with staff including Instruction, Sales, Product Development, and Marketing to act as the customer representative to ensure that decisions made are customer-focused and data-informed Assist with customer requests to ensure messaging is consistent and timely and meets the customer's needs Key Behavioral Competencies: Professional Responsibilities Commitment to the mission, vision, and values of EdisonLearning Commitment to the use of best practices and to the use of cutting-edge technology to build and grow the company Communicates with colleagues and supervisors on a regular basis Attends regular staff meetings and actively participates in discussions Maintains confidentiality as required by the school and by law Customer-Focused Responsiveness to customer and colleague needs Easily establishes rapport with customers and other stakeholders and works with enthusiasm, commitment, and a spirit of teamwork with school staff and colleagues Communicates effectively at all organizational levels, building collaborative relationships and enlisting the participation of customers Understands customer preferences and tailors the frequency and style of communication to suit each customer Actively designs and implements service delivery improvements for customers Collaboration Takes the time to get to know other teams and their priorities to build good rapport and establish a common bond Sources and listens to all points of view and respects differing opinions when developing solutions Gives people the feedback they need to succeed, even in difficult situations Leadership and Supervision Willingness to train and mentor staff who show interest in customer success Business-Driven Reliable, consistent, and timely in all actions and decisions. Demonstrates a strong sense of urgency through prioritizing and following through on commitments Drives hard to meet and frequently exceed goals and objectives within tight timeframes. Assumes personal accountability for ensuring resources are effectively used to achieve results Always delivers results via commitment to agreed processes, with rigorous attention to how results are gained Personal Growth Responds to change with a positive attitude and a willingness to learn new ways of working Seeks new skills, behaviors and knowledge to increase personal performance capabilities Background: Minimum Bachelor's degree in education or the various social sciences (counseling, social work, psychology.) Three to five years of working in a traditional (brick & mortar) or virtual school OR previous experience in customer success/sales in an educational setting. Experience facilitating or participating in an e-learning/online learning course preferred Ability to build relationships with educational leaders including principals and superintendents Strong written, verbal, and organizational skills Experience using customer relationship management systems or inbound marketing, sales, and customer service platforms Strong listening and questioning skills to gain a strategic understanding of partner needs and challenges Strong understanding of curriculum and instruction

Posted 1 week ago

P logo
Planet Fitness Inc.Mundelein, IL
Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates to member's accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Assist in maintaining the neatness and cleanliness of the club. Qualifications/Requirements Customer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude! Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occassionally lift up to 50 lbs. Will occasionally encounter toxic chemicals during shift. Compensation: $15.50 per hour JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Posted 30+ days ago

TreeHouse Foods logo
TreeHouse FoodsOak, IL
Employee Type: Full time Location: IL Oak Brook Job Type: Supply Chain Procurement Job Posting Title: Senior Analyst, Procurement About Us: TreeHouse Foods (NYSE: THS) is a leading manufacturer of private label packaged foods and beverages, operating a network of over 20 production facilities and several corporate offices across the United States and Canada. At TreeHouse Foods, our commitment to excellence extends beyond our products and revolves around our people. We are investing in talent and creating a performance-based culture where employees can do their best work and develop their careers, directly impacting our mission to make high quality, affordable food for our customers, communities, and families. We hope you will consider joining the team and being part of our future. Named one of America's Best Large Employers by Forbes Magazine, we are proud to live by a strong set of values and strive to "Engage and Delight- One Customer at a Time." Guided by our values-Own It, Commit to Excellence, Be Agile, Speak Up, and Better Together. We are a diverse team driven by integrity, accountability, and a commitment to exceptional results. We embrace change, prioritize continuous learning, and foster collaboration, transparency, and healthy debate. Together, we set each other up for success to achieve enterprise-wide goals. What You Gain: Competitive compensation and benefits program with no waiting period - you're eligible from your first day! 401(k) program with 5% employer match and 100% vesting as soon as you enroll. Comprehensive paid time off opportunities, including immediate access to four weeks of vacation, five sick days, parental leave and 11 company holidays (including two floating holidays). Leaders who are invested in supporting your accelerated career growth, plus paid training, tuition reimbursement and a robust educational platform- DevelopU - with more than 10,000 free courses to support you along the way. An inclusive working environment where you can build meaningful work relationships with a diverse group of professionals. Take advantage of opportunities to build on our team-oriented culture, such as joining one of our Employee Resource Groups. Access to our wellness and employee assistance programs. Job Description: About the Role: The Procurement Sr Analyst supports the strategic sourcing and procurement operations teams for direct materials across all businesses at TreeHouse Foods. This role plays a critical part in driving data-driven decisions, enhancing supplier performance, monitoring risk, and identifying cost-saving opportunities to support category strategy execution and supply chain resilience. You'll add value to this role by performing various functions including, but not limited to: Gain a deep understanding of the categories and markets they support, the businesses they service, and suppliers they partner with. Analyze procurement data to identify trends, cost-saving opportunities, and supplier performance metrics. Prepare reports, dashboards, and presentations for leadership to support strategic sourcing decisions. Maintain new and existing supplier info and contracts. Support procurement managers with detailed spend analysis by category, supplier, and business. Monitor supplier KPIs such as on-time delivery, pricing accuracy, quality performance, and contract compliance. Maintain supplier scorecards and escalate issues or risks based on data-driven insights. Identify inefficiencies in procurement processes and recommend solutions to improve automation, accuracy, or cycle time. Collaborate with cross-functional teams to implement procurement best practices and standard operating procedures. Maintain data integrity within supplier records, contracts, and master data attributes. Contribute to system enhancements by gathering business requirements and supporting testing activities. Support compliance with procurement policies, audit requirements, and SOX controls as applicable. Conduct market analysis to assess pricing trends, supply chain risks, and potential new suppliers. Support sourcing events by gathering benchmarking data and assisting in the development of negotiation strategies. Important Details: The anticipated compensation for this position ranges from $73,700 to $110,500 annually. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics and business or organizational needs. For certain roles, the successful candidate may be eligible for annual discretionary merit compensation award, bonus and equity pay. This is a full-time, hybrid role on first shift. You'll fit right in if you have: Bachelor's degree in Supply Chain Management, Business, or related field is preferred 1+ years of procurement experience Proficient in SAP, Excel, and Microsoft Tools. Strong analytical, organizational, and communication skills. Ability to manage multiple priorities and work cross-functionally. Your TreeHouse Foods Career is Just a Click Away! Click on the "Apply" button or go directly to www.treehousefoods.com/careers to let us know you're ready to join our team! At TreeHouse Foods, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work to help us "Engage and Delight- One Customer at a Time". TreeHouse Foods is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact disability-accommodations@treehousefoods.com TreeHouse Use Only: #IND1

Posted 30+ days ago

Hot Topic, Inc. logo
Hot Topic, Inc.Schaumburg, IL
At BoxLunch, we're committed using our love of pop culture to do something amazing: eliminate hunger. With every $10 spent, we donate a meal to Feeding America that directly benefits the communities we are in. As a BoxLunch Part-Time Assistant Manager - Level 1, you'll be a huge part of our success by supporting the store leadership team in providing the best customer experience, ensuring that fellow fans can get their hands on the merch they love. You'll use your fandom knowledge to help train new recruits and ensure their success, and also support the management team in daily operations and meeting sales targets. WHAT YOU'LL DO Provide an amazing shopping experience that will encourage customers to return. They'll be impressed by your product knowledge, customer experience skills, and use of the Force Step in and step up when needed. You'll cover the sales floor and provide leadership support when your Manager gets pulled away You've got the keys to the kingdom, and you're not afraid to use them! You'll open and close the store, as needed Work the register; you'll process sales transactions and use your fandom knowledge to drive add-on sales using additional benefits such as BOPIS and curbside pickup. We'll need you to also be able to close out the register and communicate and shortages or overages to your Store Manager Understand store sales plan, comp sales goals, and key KPIs: UPT and ADT Assist with planogram changes including store map, wall, fixture, & merchandising mix Let your voice be heard! You'll communicate fashion trend information to management and respective HQ partners While we welcome wizards, we don't like it when spells are stolen. You'll work with Store Management to ensure there's no misuse of spells and wizardry around theft Support the maintenance of the mother ship; you'll help keep the stock room organized and the store tidy Help develop and retain a super collaborative, passionate team to run your store alongside you Any other activities as assigned by your Store Leader WHAT YOU'LL NEED At least 1 year of retail store experience. If you're passionate about philanthropy & all things pop culture, you're in the right place! You have Avenger-like skills: communication, time management, professionalism, operations, and a drive to develop your peeps You'll have to be at least 18 years of age to join the fandom force A high school diploma or GED equivalent The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds $15.50 - $17.85 an hour Please note the pay range for this position starts as listed in the job posting, but other factors such as an individual's education, location, meeting the minimum job requirements for the role, training and experience, will determine the final salary for potential new hires.

Posted 30+ days ago

Dick's Sporting Goods Inc logo
Dick's Sporting Goods IncMoline, IL
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today! OVERVIEW: Our store teammates are passionate about creating an exceptional shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and ability to prioritize. Greet everyone and proactively approach customers to understand their needs and support their shopping experience. Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc. Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.). Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information. Create an inclusive store environment where everyone (teammates and customer) feels welcome, safe, and is treated with respect. Take an all-hands-on-deck approach to support the team across the store. Perform other tasks as assigned by management. TEAMMATE TRAITS: Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and athlete experience. Here are the traits we look for in our store teammates: Ensures Accountability Customer-Focus Collaborative Instills Trust Decision-Quality/Decision-Making Abilities Action-Oriented QUALIFICATIONS: Prior retail sales, cashier, or customer-focused experience preferred. Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively (up to 25 times per hour). Ability to work extended periods of time (up to 4 hours) standing or walking. Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform. Ability to perform repetitive motions for short periods of time (up to 2 hours continuously). Targeted Pay Range: $15.00 - $22.00. Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.

Posted 30+ days ago

S logo
SBM ManagementMonee, IL
SBM Management is searching for a Recycle Technician. The Recycle Technician will keep assigned recycle and reuse material areas clean and in an orderly condition. Responsibilities Collect, salvage, and sort reusable or recyclable materials or waste materials such as: Paper, Carboard, Packing Materials, Scrap Metal, Glass ETC. Use Equipment such as: Compactors, Vertical Balers, Forklift, Tuggers, Shredders, ETC. Work with ropaks, gaylords, iatas, gondolas and other collection containers. Inspects materials and sorts items or materials according to type, size, condition, coloring, marking, or other characteristics. Weighs materials and containers and keeps records of total amount of waste collected Sweep and pick up trash from around dumpsters, utility courtyards, and fence lines. Monitor hazardous waste collection areas or handle hazardous waste occasionally (less than 33% of day). Qualifications Appearance- Wear the SBM standard uniform and have good hygiene. Attitude- Having a positive, friendly approachable demeanor. Be respectful and make eye contact. Responsiveness- Responding positively to requests in a timely manner. Take initiative and pride in your work. Equipment & Closets- Maintaining your equipment and closest with organization and care. Six months to one year recycling in a company environment or equivalent experience and/or training. Prefer H.S. diploma or GED or equivalent combination of training and experience. Completed all safety and task training certifications Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to speak effectively to customers, co-workers, contactors, and team members. Shift: Sun- Wed 6:00AM - 4:30PM / Sun- Wed 6:00PM - 4:30 AM / Wed- Sat 6:00AM - 4:30PM / Wed- Sat 6:00PM - 4:30 AM Compensation: $15.50-$17.50 SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.

Posted 30+ days ago

Elara Caring logo
Elara CaringOrland Park, IL
Job Description: Pay Range: $16.32/hr Join our Elara Caring family and become a superhero of care! We're on a mission to keep people in their homes safely, one client at a time. Why Choose Elara Caring? We've got an awesome team environment where everyone supports each other. Daily Pay Available! Work today, get paid tomorrow. Need a flexible schedule? We've got you covered. Paid travel time between assignments Yes, please! Paid orientation and training, plus hundreds of free online classes available to support anything you may need. Ready to climb the career ladder? We've got opportunities for advancement waiting for you! Medical, dental, and vision benefits, plus a 401K match. What do you need to bring to the table? A big heart and a passion for helping people with tasks like bathing, housekeeping, and meal prep. Reliable transportation to zoom to your clients' homes and spread joy. You might need to do some occasional heavy lifting (up to 50 pounds) #ElaraPCS We value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families. Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Elara Caring participates in E-Verify and we will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the United States. Employers like Elara Caring can only use E-Verify once you have accepted the job offer and completed the Form I-9. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by reaching out to recruiting@elara.com. Click below for a glimpse into the day in the life of an Elara Caregiver!

Posted 30+ days ago

OpenGov logo
OpenGovChicago, IL
OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com. Job Summary: The Solutions Architect plays a pivotal role in translating customer visions into actionable software solutions, guiding OpenGov product implementations from initial scoping through customer launch. As a subject matter expert, the Solutions Architect provides technical oversight and solutions expertise for all projects, acting as a trusted advisor to customers, internal teams, and partners. They leverage deep domain expertise to craft scalable, efficient solutions while ensuring customer success and satisfaction. Responsibilities: Leverage product, domain, and customer expertise to architect tailored deployment solutions. Translate customer requirements into effective product-driven solutions. Design scalable, cloud-based solutions to address complex configuration challenges. Ensure delivery consistency and quality by reinforcing implementation methodology, process documentation, and technical standards. Establish deployment best practices, workflows, and standard libraries to enhance efficiency. Collaborate with Product and Engineering teams to refine and productize proven solutions. Partner with Sales during scoping to align on solution design prior to implementation. Mentor project team members on unique customer use cases and best practices. Serve as a trusted advisor, managing customer expectations and ensuring vision realization Guide customers through change management to drive adoption of proposed solutions Guide project teams through deployments aligned with customer solutions. Act as a thought leader, working with stakeholders across local and state governments and special districts. Gather and share customer feedback to inform internal process improvements and influence product enhancements. Requirements and Preferred Experience: Bachelor's degree preferred or commensurate experience demonstrating the ability to perform the above responsibilities. Minimum of 5 years of experience managing or deploying government technology projects, preferably in a SaaS environment. Strong understanding of asset management and the business processes that support how physical assets are maintained, operated, and evaluated. Experience in workflow design and change management within government contexts. Firm understanding of architectural principles of cloud-based platforms. Demonstrated ability to lead initiatives, align stakeholders, and drive adoption. Ability to explain technical requirements and processes to non-technical users in an approachable and engaging manner. Ability to lead virtual or in-person meetings with customers that result in a clear understanding of configuration requirements and define how the solution will meet their requirements. Experience working with customers or stakeholders at all organizational levels with a high degree of professionalism and business acumen. Proven ability to work across the deployment lifecycle (Sales, Professional Services, Customer Success, and Support). Expert cross-functional communication, including presenting, writing, and visualizing ideas. Strong creative problem-solving and analytical skills for addressing complex challenges. Ability to adapt to a rapidly changing product and respond strategically to customer needs. Practical leadership and management skills to gain alignment on solutions. Ability to travel to customer locations to support successful implementations through discovery sessions, training events, and other onsite sessions as needed. $130k - $140k On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance. The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate's geographical location. Why OpenGov? A Mission That Matters. At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it's the core of our democracy. Opportunity to Innovate The next great wave of innovation is unfolding with AI, and it will impact everything-from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We've touched 2,000 communities so far, and we're just getting started. A Team of Passionate, Driven People This isn't your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune. A Place to Make Your Mark We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within. Benefits That Work for You Enjoy an award-winning workplace with the benefits to match, including: Comprehensive healthcare options for individuals and families Flexible vacation policy and paid company holidays 401(k) with company match (USA only) Paid parental leave, wellness stipends, and HSA contributions Professional development and growth opportunities A collaborative office environment with weekly catered lunches

Posted 3 weeks ago

KinderCare logo
KinderCareVernon Hills, IL
Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, we offer a variety of early education and child care options for families. Whether it's KinderCare Learning Centers, Champions, or Crème de la Crème, we build confidence for kids, families, and the future we share. And we want you to join us in shaping it-in neighborhoods, at work, and in schools nationwide. Our teachers, center staff, and field leaders are the heart and soul of our business. When you join us, you'll be directly supporting children and their education every day and experiencing the trials and triumphs that come with that responsibility. But you'll never be alone. You'll do it all with a village of dedicated and passionate humans who care as much about helping kids reach their highest potential as you do. The best part? Seeing the positive impact you're making on the lives of young learners and their families-and knowing that your work matters. If you're passionate about positively impacting the lives of others and making waves in the world of early childhood education, the Assistant Director role might be for you! Assistant Directors play an integral role in leading our centers to success. With KinderCare's world-class curriculum, center accreditation process, and passionate teaching staff, together, our Assistant Directors and Center Directors are changing the world one achievement at a time. As an Assistant Director, you will educate parents, teachers, and leaders on the value of early childhood education and make that value come to life for the children in your center. When you join our team as an Assistant Center Director, you will: Assist the Center Director in leading teaching staff, supporting families, and achieving enrollment, accreditation, and operational objectives Partner with parents with a shared desire to provide the best care and education for their children Cultivate positive relationships with families, teachers, state licensing authorities, community contacts, and corporate partners Serve in various roles throughout the center as needed, including teacher, cook, and/or driver. Skills, Education, and Experience: At least two years of early childhood education experience required, with an understanding of developmentally appropriate practices and the ability to ensure its use in the classroom Excellent administrative, organizational, verbal, listening, and communication skills required CPR and First Aid Certification or willingness to obtain Meet state specific guidelines for the role Physically able to use a computer with basic proficiency, lift a minimum of 40 pounds, and work indoors or outdoors Able to assume postures in low levels to allow physical and visual contact with children, see and hear well enough to keep children safe, and engage in physical activity Read, write, understand, and speak English to communicate with children and their parents in English Please indicate if you require reasonable accommodation to perform the essential functions of the job Range of pay $15.45 - $39.80 Hourly In the state of Minnesota, we currently provide an additional $3.00 per hour premium on all classroom hours worked in addition to the range of pay listed. This premium is funded through the Minnesota Great Start Grant Compensation Support Program. Our benefits meet you where you are. We're here to help our employees navigate the integration of work and life: Know your whole family is supported with discounted child care benefits. - Breathe easy with medical, dental, and vision benefits for your family (and pets, too!). Feel supported in your mental health and personal growth with employee assistance programs. Feel great and thrive with access to health and wellness programs, paid time off and discounts for work necessities, such as cell phones. … and much more. We operate research-backed, accredited, and customizable programs in more than 2,000 sites and centers across 40 states and the District of Columbia. As we expand, we're matching the needs of more and more families, dynamic work environments, and diverse communities from coast to coast. Because we believe every family deserves access to high-quality child care, no matter who they are or where they live. Every day, you'll help bring this mission to life by building community and delivering exceptional experiences. And if you're anything like us, you'll come for the work, and stay for the people. KinderCare Learning Companies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law. Job Posting End Date : 2025-10-14",

Posted 30+ days ago

UNTUCKit logo
UNTUCKitChicago, IL
"Is your passion in retail?" We are looking for a Sales associate at our store in Chicago, IL. The ideal candidate will have prior Customer Service experience and solid working knowledge in a retail store environment. "Do you have the gift of motivating those around you?" The Sales Associate will have a working knowledge of all things UNTUCKit, along with a strong ability to provide exceptional customer service. CORE VALUES- Be Kind, Own It, Work Together, Communicate, Mentor and HAVE FUN! UNTUCK your Career: Responsibilities Ensure high levels of customer satisfaction through excellent sales service Assess customers needs and provide information on our products, features and benefits Create a fun, relaxed environment for customers to feel comfortable shopping Actively maintain a tidy sales floor and stockroom Be a self-starter when doing tasks Juggle multiple customers at a time A team player who possesses the ability to work together in a learning culture Be a vital part of brand decisions with customer feedback and observations Own personal sales goals, along with team goals Work experience as a sales associate Basic understanding of sales principles and customer service practices Proficiency utilizing Apple technology and Omnichannel POS systems Solid communication and interpersonal skills Customer service focus High school degree; BA/BS degree would be a plus Work Hours Ability to work a flexible schedule based on store/Company needs Dependable attendance and punctuality are required Comfortable working alone and opening/closing the store. Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays Hours: 5 hrs, or more as needed Retirement Plan (401k) Paid Time Off ( & Public Holidays) Training & Development Casual working environment Wellness Resources Pay Range: $17-$18 hourly rate

Posted 30+ days ago

Chicago Transit Authority logo
Chicago Transit AuthorityChicago, IL
SALARY $80,759.79 POSITION SUMMARY Under direction, front line supervision ensuring cleanliness of CTA's bus fleet by coordinating, supervising and overseeing bus servicers and other staff assigned to the section. Maintains quality standards of cleanliness for our customers in the areas of bus rolling stock cleanliness and various campaign activities. PRIMARY RESPONSIBILITIES Visually surveys buses in the yard to determine if vehicle should be pulled for immediate service or meets appropriate standards to remain in scheduled cleaning cycle. Adjusts cleaning schedule as appropriate. Investigates and responds to complaints from internal and external customers and directs staff accordingly. Coordinates yard and single shop activities of bus servicers and other staff to meet quality and service standards. Conducts random audits of yard activities at bus garage locations across several routes to ensure adherence to schedule, production and quality. Assists management with disciplinary interviews and investigations regarding attendance and work performance. Prepares reports on work shift service and quality in order to provide management with current state of the fleet information. Determines if work techniques and equipment utilization of bus servicers and other staff are appropriate to shift and location in order to maintain consistent standards. Reviews work reports of bus servicers and other staff to determine adherence to instructions. Reviews technical, training and safety bulletins to keep staff informed of procedures. Interfaces with other departments to resolve problems such as: material procurement, vehicle call-ins and personnel issues. Performs related duties as assigned. MANAGEMENT RESPONSIBILITIES Reporting to this position are the following jobs: Job Title Bus Servicer Bus Servicer Apprentice Various incumbents within Bus Maintenance CHALLENGES Maintaining quality service within tight budget constraints compounded by high employee turnover and day-to-day absenteeism. Maintaining a clean fleet of assigned buses under harsh environmental conditions and high public usage. EDUCATION/EXPERIENCE REQUIREMENTS EDUCATION/EXPERIENCE REQUIREMENTS High school diploma required. Experience as a Bus Servicer, other applicable vehicle or facility maintenance experience, or janitorial related experience preferred. One (1) year of experience supervising a large workforce required. Experience working in a union environment preferred. Must possess a valid driver's license. PHYSICAL REQUIREMENTS Extensive moving, positioning self, ascending and descending. Move, transports and maneuvers materials or equipment weighing up to 75 pounds. Must possess the physical strength and agility to negotiate various conditions in a bus yard. Must have the stamina to work excessive hours during emergency situations with duration up to two weeks. Exposed to solvents and solutions used in cleaning, waxing, stripping and graffiti removal Requires remaining in a stationary position for extended periods of time and constantly operating a computer and other office productivity machinery. Service Area Requirement: Exempt (Non-Union) employees must live within the boundaries of the CTA Statutory Service Area either at the time of employment or within 6 months of beginning employment at CTA. KNOWLEDGE, SKILLS, AND ABILITIES General knowledge with collective bargaining agreements and with union contract provisions governing Bus Servicers. Good verbal and written communication skills. Good customer service skills. Good multi-tasking skills to meet deadlines. Basic Microsoft Word, Excel, and PowerPoint skills. Ability to act as a team player. Ability to remain reliable and dependable under pressure. WORKING CONDITIONS Subject to adverse weather conditions related to outside work bus yards. Minimal office environment. May be required to be on-call 24/7, as needed, in order to respond to emergencies. May be required to work various extended hours as necessary during emergencies. Works a majority of time in bus yards. Works in close proximity to moving vehicles. Required to walk in yard areas where footing may be uncertain. Works various hours and shifts subject to change weekly. Vacation and other time off requests are limited in periods of special events and seasonal weather alerts. EQUIPMENT, TOOLS, AND MATERIALS UTILIZED Expected to direct operation of automated tools and equipment including but not limited to bus washers, pumps, floor scrubbers/strippers, electric steamers and buffers. Expected to operate office equipment, 8 channel radio and company/personal vehicle. Required to carry and respond to a pager and company issued cellphone at all times. Required to carry and respond to radio calls while on duty.

Posted 2 weeks ago

Acrisure logo
AcrisureChicago, IL
Job Description About Acrisure Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 19,000 entrepreneurial colleagues in 22 countries and have grown from $38 million to $4.8 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Job Summary: The Manager, Compensation Enablement will build and lead a team of Compensation analysts focused on optimizing and scaling our compensation systems, processes, policies, and education. This role will play a key part in enabling equitable, consistent, and data-driven compensation practices across the organization. The ideal candidate will have a deep understanding of compensation principles, strong project management skills, and a passion for process improvement and stakeholder education. Responsibilities: Lead, mentor, and develop a high-performing, highly engaged team of analysts. Oversee the configuration, optimization, and maintenance of compensation systems. Partner with HRIS, IT, and external consultants to implement Workday Core and Advanced Compensation system upgrades and enhancements. Design and manage compensation-related processes such as annual compensation cycles, job architecture updates, and market benchmarking. Oversee salary survey selection, participation, and integration into systems. Create and deliver compensation training and communication materials for HR partners, people managers, and employees. Assist in defining Acrisure's compensation philosophy, programs, and best practices. Partner closely with Compensation Consultants, HR Business Partners, Talent Acquisition, HR Operations, and Finance to support business needs and cross-functional initiatives. Requirements Effective leadership in a team environment through partnership and collaboration with business stakeholders. Exceptional communication skills, with the ability to convey complex technical issues to non-technical audiences. Flexibility to adapt to shifting priorities and manage stakeholder expectations effectively. Strong consultative and customer relations skills, engaging and communicating at all levels of the organization. Excellent knowledge and experience with Workday Core Compensation and Advanced Compensation modules and related data elements. Builds positive, productive, and trusting partnerships and enjoys collaboration across functions and teams. Able to grow with the company and engage in new projects and assignments. Education/Experience: Bachelor's degree in Human Resources, Business Administration, or a related field. 5+ years of progressive Compensation experience, with 2+ years in a managerial or leadership role. Strong experience with Compensation systems required. Workday Core Compensation, Workday Advanced Compensation, PayFactors and/or MarketPay experience highly preferred. Advanced skills in Microsoft Excel. Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership. Benefits and Perks: Competitive compensation Flexible vacation policy and paid holidays, plus paid sick time off Medical Insurance, Dental Insurance, Vision Insurance, Disability insurance (short-term and long-term), Pet Insurance Employee-paid supplemental insurance options Company-paid group life insurance Employee Assistance Program (EAP) and Calm App subscription Vested 401(k) with company match and financial wellness programs FSA, HSA and commuter benefits options Paid maternity leave, paid paternity leave, and fertility benefits Career growth and learning …and so much more! Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York. Welcome, your new opportunity awaits you. Pay Details: The base compensation range for this position is $130,000 - $170,000. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity. Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant. To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure's property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure's Human Resources Talent Department.

Posted 30+ days ago

Barnhart Crane & Rigging logo
Barnhart Crane & RiggingChicago, IL
About this Job: Are you an elite sales professional who enjoys the challenge of complex selling from the field to the executive offices? Do you desire a long-term career with a company that believes in its Core Values including "Profit with a Purpose"? Are you looking to work for the best and to be the best in a place where culture matters? If so, Barnhart could be the company in which your skills and abilities can provide you a great career and help build industry across the USA. Summary of this Opportunity: We are seeking professional salespersons with the ability to develop accounts in heavy industrial and energy markets with high potential for repeat business. Barnhart is among the largest domestic providers of heavy lift and heavy transport work in America, employing over 1,500 people at over 55 locations across the USA. This team includes a full staff of operational support, including the largest staff of engineers and industry experts geared to help you succeed. We provide transportation and lifting services to move large components via road, rail and water and we work within all types of operating industrial and energy facilities to remove and replace major machinery that require special tools, skills and innovation. Job Description: Develop strategies and tactics to penetrate targeted accounts Create and execute an annual sales plan with defined goals and objectives Prospect and qualify warm leads Conduct discovery meetings with existing and new customers to uncover needs Create and deliver solutions and proposal presentations to customer's decision-making team Develop the potential solutions, estimate and prepare tailored proposals Close sales by selling value and overcoming objections Coordinate front-end project development with our Operations team Barnhart Offers: Competitive salary and performance bonus 401(k) program with company match up to 10% of pay Family medical, dental and vision insurance Paid time off and other benefits Company vehicle Barnhart CARES family care and community service opportunities Preferred Experience and Skills: Proven track record of business development results including prospecting new business and closing profitable work Skilled in identifying, approaching, presenting and building relationships with decision makers within a complex sales environment. Must be comfortable with all levels from field craft to executives Mechanically inclined and a proven track record of success in rigging, lifting, fabrication, maintenance or transportation execution Excellent oral and written communication skills Computer Software and Management Reporting expertise in CRM tools Education- Bachelor's degree or sufficient experience required Experience- Three to five years of experience preferably in industrial sales, construction, manufacturing, or professional services. And the skills to be a self-starting and self-motivated sales professional PURPOSE- Barnhart is built on a strong foundation of serving others. The fruit of our labor is used to grow the company, care for our employees, and serve those in our communities and around the world. MINDS OVER MATTER- Barnhart has built a nationwide reputation for solving problems. We specialize in the lifting, heavy-rigging, and heavy transport of major components used in American industry. NETWORK- Barnhart has built teams that form one of our industry's strongest networks of talent and resources with over 60 branch locations across the U.S. working together to serve our customers. This growing network offers our team members constant opportunity for career growth and professional development. CULTURE- Barnhart has a strong team culture -- the "One TEAM." We are looking for smart, hard-working people who strive for excellence in their work and appreciate collaboration. Join a team that values Safety, Servant Leadership, Quality Service, Innovation, Continuous Improvement, Fairness, and Profit with a Purpose. EOE/AA Minority/Female/Disability/Veteran #LI-HS1

Posted 2 weeks ago

A logo
AZEK Company Inc.Chicago, IL
Senior Product Manager- Fasteners The AZEK Company Location: Chicago, IL The AZEK Company (www.azekco.com) is a $1.4+ billion and growing manufacturer of beautiful, low-maintenance building products, and is highly committed to accelerating the use of recycled materials. We use our expertise in materials science to engineer and manufacture high-quality, sustainable residential and commercial building products that improve lives and businesses. All of AZEK's products are designed to replace wood, metal and other traditional materials in a variety of applications. In June 2020, we completed a highly successful IPO (NYSE: AZEK). At AZEK, we don't just accept diversity - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. AZEK is proud to be an equal opportunity workplace and is an affirmative action employer. This position is based at our corporate headquarters in Chicago's West Fulton Market District. The expectation is that this position would be primarily in-office or at our other business locations at least 4 days per week with flexibility to work from home or remotely on occasion. Position will require moderate travel (25-35%). An employee shuttle to and from Ogilvy Transportation and Union Station is provided, as well as subsidized parking in our buildings attached garage. The Product Management Team for the Deck & Accessories category has responsibility for the overall lifecycle, sales and financial performance of these products. These include the full line of Deck, Porch, Accessories and Adjacencies (e.g. decking substructure). Position Summary: Reporting to the Sr. Director of Product Management for the Deck & Accessories, this role will have direct responsibility for all of our fastener products within the decking product category as well as certain fasteners for the Exteriors category (e.g. AZEK Trim). These products include primarily mechanical fasteners (screws, clamps/clips, etc.) made of metal or plastic composites, as well as the tools or systems used for installing these fasteners. The Senior Product Manager is responsible for the creation of a product roadmap, market/competitive research and analysis, new product development and testing, technical support, supplier management (co-owned with our Sourcing Team), pricing/profitability analysis and product rationalization. The Product Manager is ultimately the subject matter expert for their category and responsible for the financial results of the product line and must ensure that the product line is meeting the goals of the company. The Product Management team members are also advocates for our customers and continually find ways to add value to all stakeholders responsible for the manufacturing, marketing, distribution, sales and installation of the product. AZEK does not directly manufacture any of the fasteners that we sell today. However, we do play a direct, leading role in the product development process from concept, product definition, design/engineering, development and testing. Therefore, this position works primarily with key supplier-partners, outside engineering/design resources and AZEK's Legal (IP), Sourcing and R&D/Applications organizations to drive the development and testing of these products. The Product Manager also works cross-functionally to successfully launch new products to the market and manages the complete life-cycle of existing products. The ideal candidate will be passionate about helping to drive sales growth and gross margin improvement of our products. This candidate should be highly organized, able to manage multiple projects and priorities simultaneously, focus on the technical and other details and drive cross-functional execution for the category while also understanding and engaging at the strategic level as well. Finally, the candidate will also display a strong commitment to our Core Values. ESSENTIAL FUNCTIONS: Work with the Product Management, Sales, Sourcing and overall business leadership teams to develop a successful product and business strategy for the assigned products, including a multi-generational product roadmap. Lead the execution of that strategy for the Fasteners product category. This includes engaging cross-functionally across all aspects of product development and on-going product management (product development, manufacturing, logistics, quality, code compliance, applications testing, marketing, sales, customer service, demand forecasting, reporting and analysis, margin improvement, pricing and promotions, including event support). Engage with and effectively lead/manage outside engineering, product design, development, testing and other technical service providers and suppliers as applicable. Conduct regular business and project reviews with suppliers. Conduct regular and ad-hoc analysis of product line performance (sales trends, regional and geographic customer analysis, revenue, margin and other basic financial and performance metrics). Conduct monthly business reviews using that information and analysis combined with on-going market and competitive analysis. Become the subject matter expert within the product category for the business and provide input and support to the Sourcing, Sales, Marketing, Customer Service and SIOP/Supply Chain teams. Conduct regular product data audits/maintenance, product costing and pricing support. Help to develop (and occasionally deliver) training programs to be used to educate the sales team, distributors, dealers and contractors on the features, benefits and applications of our products. Partner with the Product Marketing team to update all sales, marketing and technical collateral including product literature, sample materials, displays, sales presentations and collateral, product databases, installation guides and installation videos, technical data sheets and AIA presentations. Work with our Technical Services and Installation/Applications teams to develop and conduct product qualification testing, installation and other field tests and of new and existing products. Identify and evaluate new and emerging fastener technologies to determine potential product, strategic and business fit. Position Qualifications: Team/Cultural Fit: Self-motivated, hard-working, intellectually curious, willing and happy to roll-up your sleeves and get your hands dirty, driven to succeed individually but also as a team (e.g. help yourself and help others), ability to figure out how to get things done without "ownership" of resources or organizational power. Ability to make and hit commitments and deadlines. Responsive to changing business priorities or short-term business needs without losing focus on what's most important for the long term. Education:Bachelor's Degree in product design, mechanical engineering or a related field; MBA desired. Equivalent work experience, aptitude and a strong track record of success in technical and product development roles would also be considered in lieu of a technical degree. Skills: Strong project management skills, cross-functional coordination and communication, financial/analytical acumen, customer orientation, strategic and execution mindset. Strong computer skills to include: Word, Excel, PowerPoint and ad-hoc reporting tools. Technical engineering and design software skills strongly preferred (e.g. Solidworks). Experience:7+ years in Product Design, Engineering, Product Management or demonstrated experience over a longer time frame and across other business functions that are directly related to the core responsibilities of the position (e.g. Project management, operations, marketing). Direct experience with management of tangible products such as building materials is a plus. Experience with ERP software tools is a plus. Compensation for roles at AZEK varies depending on a wide range of factors including but not limited to the specific office location, role, skill set and level of experience. The annual salary for this role is $140,000 to $150,000. In addition to base salary, we offer generous bonus and incentive opportunities that significantly increase earning potential. AZEK provides a comprehensive benefits package that includes medical, dental, vision, basic life insurance, short- and long-term disability, a 401(k) plan, an employee stock purchase program, and a variety of additional voluntary benefit options. For more details, please visit Benefits @ AZEK or Benefits @ AZEK (Spanish Version). "Are you concerned that you don't meet every requirement listed above? Don't let that stop you from applying! Studies reveal that some applicants refrain from applying for jobs unless they fulfill every single requirement. We don't believe in the notion of a "perfect" candidate. If you are confident in your ability to excel in the role, adapt swiftly, and are committed to contributing to our mission of building a more sustainable future, we warmly welcome your application."

Posted 30+ days ago

Portillo Restaurant Group logo
Portillo Restaurant GroupDowners Grove, IL
Do you relish the opportunity to create lifelong memories with customers? Can you add that extra special ingredient to our staff of high-performing leaders? At Portillo's, we're looking for Shift Leaders to join our team! You will be responsible for assisting with the operation of the restaurant by directing hourly crew in food production, equipment maintenance as well as inventory costs and controls. At the heart of Portillo's, we value Family, Greatness, Energy and Fun. Igniting the senses with unrivaled food and experiences, it all comes together to create lifelong memories for our guests. What's in it for you? Hot dog! The pay rate for this role is $18.25/hour. This position is also served with: Participation in a discretionary bonus program based on restaurant performance, among other ingredients An additional $2/hour for all hours worked after 11pm, $2/hour during inclement weather, and $3/hour to work on holidays* Free shift meals Career advancement opportunities - we're growing! Dedicated Shift Leader learning & development plus educational benefits Perks and discounts - access to hundreds of discounts from movie tickets to gym memberships and more Counseling and support resources through our Employee Assistance Program (EAP) DailyPay: Access your pay when you need it! Monthly "Franks a Lot" employee appreciation Working full time (30 hours or more per week)? You'll also be eligible for a bun-believable benefits package that includes: Your choice of health insurance from among three medical plans (including a PPO), two dental plans, and a vision plan A flexible time off program Our 401(k) with company match Paid life insurance Flexible Spending Accounts - healthcare and dependent care Beef Stock - our Employee Stock Purchase Plan Voluntary Benefits like pet insurance, critical illness coverage, and identity theft insurance · Learn more about our benefits here Easter, Memorial Day, July 4, Christmas Eve, New Year's Day Must have worked at Portillo's for 1 year with an average of at least 20 hours over a 6-month period

Posted 30+ days ago

Insomnia Cookies logo
Insomnia CookiesEvanston, IL
As a member of the Cookie Crew at our Evanston store located at 1725 N Sherman Ave Evanston, IL 60201, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well! SOME OF OUR SWEET PERKS: Pay rate: Up to $16.00/hr Flexible part-time work schedules Free cookies & Employee Discount Paid Time Off Pet insurance for your furry loved ones Excellent training Job stability with a rapidly growing and reputable company Achievable growth/promotion opportunities You get to work in a fun, exciting team environment WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW? Promptly greet guests entering the store and take their orders according to procedure Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy Give each customer a warm experience with a smile in person & over the phone Bake our delicious cookies to perfection & a scoop of ice cream Ensure fast, warm, and correct delivery orders are packaged and sent out Handle cash and payments accurately and have no shortages or overages Cleaning, sanitizing, and maintaining the bakery DESIRED SKILLS/EXPERIENCE: Prior experience in a customer service focused role - preferred Personable, genuine, outgoing demeanor Ambitious nature Great communication and organizational skills Must be 18 years or older to be employed Must be able to work nights, weekends and holidays Legally eligible to work in the United States About us: Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia's warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, "sweet-easy" concept as the brand's flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What's Possible"!

Posted 30+ days ago

Celtic Health Care logo
Celtic Health CareEvanston, IL
Job Title Hospice CNA $2,500 Bonus Location Evanston, IL, USA Additional Location(s) Employee Type Employee Working Hours Per Week 40 Job Description At Residential Home Health and Hospice ('Residential'), we're looking to add to our extraordinary care team. Grounded by our belief that outstanding care is best delivered in a team-based environment, our Hospice Certified Nursing Assistants collaborate to provide management and delivery of patient care plans. With our 20-year track record, Residential is a strong leader in the industry. We are consistently named a Top Workplace by our employees and genuinely care where you are in your career path. This position supports patients in Evanston, IL and surrounding areas. Our high value rewards package: Up to 23 paid holiday and personal days off in year one 401k plan with matching contributions DailyPay: Access your money when you want it! Industry-leading 360 You benefits program The option to lease a new Toyota or Ford vehicle at a significantly discounted price below MSRP Certain benefits may vary based on your employment status. Our supportive environment includes: A comprehensive onboarding program Clinical educators, preceptors, and supervisors to mentor and guide Up to 90% off higher education (degrees, certifications) and test preparation for you and your family Dedicated schedulers to support flexible scheduling options Tools to support career mobility and growth A company provided tablet and smart phone with 24/7/365 IT support Company paid emotional health and wellness support for you and your family We are looking for compassionate Certified Nursing Assistants with: Certified Nursing Assistant Certification in the state you work High School diploma or equivalent preferred Hospice experience preferred Current driver's license and ability to spend ~20% of your day driving to/from patient locations The skills needed to self-manage your time and schedule Demonstrated experience with tablets, mobile phones and EMR software Questions? Call us at (888) 444-0454. We are an equal opportunity employer and value diversity at our company. NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana. By supplying your phone number, you agree to receive communication via phone or text. By submitting your application, you are confirming that you are legally authorized to work in the United States. Residential Home Health and Residential Hospice is an Equal Opportunity Employer

Posted 2 weeks ago

Cresco Labs logo
Cresco LabsLincoln, IL
COMPANY OVERVIEW Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features some of the highest quality, most awarded and most popular cannabis products in America. With dozens of locations nationwide, our owned and operated Sunnyside dispensaries provide a welcoming, positive, judgement-free place to shop for anyone at any point on their cannabis journey. Founded in 2013, Cresco Labs' mission is to normalize and professionalize cannabis through our passionate employees. As stewards of the cannabis industry, our teams are constantly focused on supporting the needs of our fellow colleagues, consumers, customers, and communities alike. With a focus on Social Equity and Educational Development, our SEEDTM initiative ensures that our company reflects the communities in which we serve, ensuring equal opportunity for all to have the knowledge and resources to work in and own businesses in cannabis. At Cresco Labs, we aim to revolutionize and lead the nation's cannabis industry with a focus on quality and consistency of product, and to bring legitimacy to the industry with the highest level of integrity and professionalism. If you're interested in joining our mission, click the below links to join our team today! MISSION STATEMENT At Cresco, we aim to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to. SCHEDULE Monday to Friday, 6:30am - 3:00pm JOB SUMMARY The Processing Technician is responsible for operating equipment to process and sort harvest material while ensuring smooth workflow and maintaining quality standards. The ideal candidate must have demonstrated experience working in an operation that adheres to strict health and safety policies and procedures. Candidates must have at least 1 year of experience working in a food production or similar manufacturing environment. CORE JOB DUTIES Processing harvest flower material by hand and with the assistance of trimming and sorting machine Demonstrate a working knowledge and operation of trimming and sorting machine Partner closely with sorting team to ensure smooth transition of product and maximize efficiencies Grating and sorting processed material Weighing and logging material Collecting samples and performing tests to ensure quality Ensure machine is cleaned and sanitized between each run and end of shift; maintain a sanitary work environment Safely transport products from workspace to storage area Ensure that all functions are performed to the highest standard of quality and compliance Contribute to different functions across the operation, ensuring flexibility in supporting changing demands. REQUIRED EXPERIENCE, EDUCATION AND SKILLS Candidates must have at least 1 year of experience working in a food production or similar manufacturing environment. General knowledge of machine safety and lockout/tagout practices Strong attention to detail and ability to adhere to strict policies and procedure Ability to measure, package and label in a precise manner Effective time-management skills and ability to multi-task Ability to work in a fast-paced, changing, loud and challenging environment Requires work around plant material, which could include exposure to plant pollen and/or dust. Requires ability to sit, stand, kneel and/or do repetitive actions with your hands for long periods of time. Requires ability to lift up to 50 lbs to torso level. BENEFITS Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position. In accordance with any local and state compensation laws, the compensation listed is the current estimated range for the position. Final offer details and future compensation may be determined by multiple factors including but not limited to, geographic location, market compensation data, skills, experience, and other relevant factors. For questions about this please discuss with your recruiter during the interview process. Pay Range $18-$18 USD ADDITIONAL REQUIREMENTS Must be 21 years of age or older to apply Must comply with all legal or company regulations for working in the industry Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California Consumer Privacy Act ("CCPA") Notice to Applicants: Please read the California Employee Privacy Notice ("CA Privacy Notice") regarding Sunnyside and its affiliate Cresco Labs' policies pertaining to the collection, use, and disclosure of personal information. This CA Privacy Notice supplements the information contained in the Sunnyside Privacy Policy and applies to California resident employees and job applicants. Applicants with disabilities may access this notice in an alternative format by contacting CCPAnotice@crescolabs.com Reporting a Scam: Cresco Labs is aware of fictitious employment offers being circulated from various sources. Many of these schemes consist of an alleged offer of employment with Cresco Labs with the intention of gaining personal information, including payment and/or banking information. Be aware that fraudulent job offers and correspondence may appear legitimate: they may feature a Cresco Labs logo, they may appear to originate from an official-looking email address or web site, or they may be sent by individuals purporting to represent Cresco Labs or an entity which includes the word Cresco Labs in its name. Please note that Cresco Labs does not ask for payment or personal banking information as a condition of employment. Any personal information is requested for payroll or state badging purposes only. Applications can be securely submitted through our career's pages. We are working diligently to block this from happening. Beware if an offer of employment looks too good to be true. Never divulge personal and banking information or send money if you are unsure of the authenticity of an email or other communication in the name of Cresco Labs. If you are in doubt, please contact us at Report-a-spam@crescolabs.com with questions.

Posted 30+ days ago

D logo
Diageo PlcPlainfield, IL
Job Description : North American Director of Engineering & Strategic Projects Diageo is a global leader in alcohol with an outstanding collection of brands including Johnnie Walker, Crown Royal, Bulleit and Buchanan's whiskies, Smirnoff, Ciroc and Ketel One vodkas, Captain Morgan, Baileys, Don Julio, Casamigos, Tanqueray, and Guinness! Our performance ambition is to be one of the best performing, most trusted and respected consumer products companies in the world. We are proud of the brands we make and the enjoyment they give to millions. We are passionate about alcohol playing a positive role in society as part of a balanced lifestyle. It is central to our purpose to celebrate life, every day, everywhere! Diageo is listed on both the New York Stock Exchange (Deo) and the London Stock Exchange (DGE). For more information about Diageo, our people, our brands, and performance, visit us at www.diageo.com. Visit Diageo's global responsible drinking resource, www.DRINKiQ.com, for information, initiatives, and ways to share standard methodology. Context/Scope: Position requires a strong knowledge of high-speed bottling, canning, and beverage alcohol distillation plant operations in a variety of subjects, fields and duties including liquid processing, packaging, distillation, procurement, and project management. A strong leadership, communication and interpersonal skills are critical for this role. This position is responsible for and leads the delivery and implementation of the Diageo North America's capital budget ($200MM+ annually) across all areas of the business. The ideal candidate must be able to work in a multi-functional role to achieve business objectives with the technical, plant, finance and procurement functions across the US, Canada, and US Virgin Islands. The incumbent assumes responsibility for successfully accomplishing work objectives and delivering business results, setting high standards of performance for self and others. The ability to prioritize and balance multiple projects, tasks and organizational needs in an environment that is always multifaceted is a critical success factor. The Engineering Director needs to be diverse enough to understand and track the needs of the business at the most economic cost and highest quality. Clearly communicates parameters to delegated responsibility, including decision-making authority, and required actions or deadlines. This individual must drive effective leadership and communication to all team members including, but not limited to; contractors, consultants, vendors, and the project partners to coordinate all aspects of initiatives and input at all phases of development. Depending on the project, this position may act as a project/program manager for substantial initiatives and is accountable for overall engineering leadership. The position is accountable for delivering upon long-term business objectives and capacity needs in partnership with the executive management team. Purpose of Role: The Director of Engineering will have overall responsibility for project, packaging, and process engineering for the company. They are accountable for Diageo North America's capital budget, capital master planning (5-year), development, capital engineering, process/early engineering, project management standards and implementation/post-implementation support. Further, the role sets and supports Diageo's diversity, sustainability (2030 ambition), and reliability standards. The role is responsible for leading the execution and delivery of projects and strategic programs across multiple NA sites. To technical and engineering support to Manufacturing, Technical Operations, Brand Innovation, Brand Change and Procurement organizations. Decision Making & Financial Responsibility The Engineering director is accountable for evaluating engineering and technical solutions to support projects across the North American region. The role is required to make and support decisions within North America, negotiate with suppliers or internal customers to help deliver the expectations for the benefit of Diageo, within policies and guidelines, delivering North America's company objectives. Management Responsibility Develop and mentor talent across engineering and technical operations and instill a high-performance work environment and a culture of accountability. The Engineering Director will provide support, coaching, and technical expertise to the broader North American engineering team across the region. This role intends to support Diageo North America's engineering community and the engineering team across the network. Key Outputs for Success Establish and effectively manage project budgets and objectives. Includes developing, supporting, and enforcing standardized project management requirements such as change control, training, construction management, scope development and consensus with partners on user requirements, justification, constraints and assumptions. Must be able to communicate project status, needs, and critical metrics to wide range of partners across the business. Determine areas of opportunity for improvement in line efficiencies, safety, quality, food safety, cost, processes, and personnel Coordinates, leads, and implements equipment qualifications, installation activities such as FAT's, SAT's, IQ's, OQ's, PQ's and other process specifications as required. Requires technical writing skills for reports of packaging process and equipment design activities, test data, and other pertinent information Work within established engineering policies/procedures and maintain quality of work in accordance with internal standards. Travel to Vendors or Represent company at Trade Organizations as required. Run or perform Field personnel supervision for work performed at the plants. Develop and mentor talent across engineering and technical operations and instill a high-performance diverse work environment and a culture of accountability. Lead through major installations in current facilities and greenfield/brownfield expansions of packaging and distillation. Ensure all capital projects are accurately scoped, estimated and are technically feasible and meet business objectives. Develop existing and new vendor and contractor relationships. Partner with the procurement team to develop RFP for large programs and site builds. Actively partner in vendor selection and contract design to ensure appropriate risk management. Communicate and collaborate with all partners and other functions (Operations, R&D, Quality, Finance) to ensure capital project objectives are clearly defined and achieved. Lead partner input and rigor of project management consistent with the phase of development. Provide guidance and support to the engineering community for sites regarding design concepts, specifications, and requirements to best employ equipment and manufacturing process. Responsible for financial control, delivery, and management of project schedules of all capital projects Reputation of the team, i.e., how the project was achieved Responsible for understanding the manufacturing processes of the company and identifying areas where the cost/ benefit favors technology and automation. Effectiveness of team, build team, lead interpersonal opportunities Keeps abreast of best-in-class practices and procedures, and current or emerging manufacturing technologies to determine options and recommend improvements. Flexible Working Statement: Flexibility is key to our success. From part-time and compressed hours to different locations, our people work flexibly in ways to suit them. Talk to us about what flexibility means to you so that you're supported from day one. Rewards & Benefits Statement: We recognise and value performance, offering our people a highly competitive Rewards and Benefits package including: [Recruiter to list relevant market/region benefits]. Diversity statement: Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this. We embrace diversity in the broadest possible sense. This means that you'll be welcomed and celebrated for who you are just by being you. You'll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, and more. Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world. Feel inspired? Then this may be the opportunity for you. If you require a reasonable adjustment, please ensure that you capture this information when you submit your application. Worker Type : Regular Primary Location: Plainfield Tech Centre Additional Locations : Job Posting Start Date : 2025-08-25 Salary Range: Minimum Salary: $137813 Maximum Salary: $229688 At Diageo certain roles are eligible for additional rewards, including annual incentive payment and stock awards. US-based employees are eligible for healthcare benefits, retirement benefits , short-term and long-term disability coverage, basic life insurance, wellness benefits and industry leading parental leave, among others. (Benefits/perks listed may vary depending on the nature of your employment with Diageo and the country where you work.) The salary range displayed is the salary range for the role's primary location.

Posted 3 weeks ago

C.H. Robinson Worldwide, Inc. logo
C.H. Robinson Worldwide, Inc.Chicago, IL
C.H. Robinson is looking to add an Associate Sales Development Representative to our team. In this role, you will grow C.H. Robinson's business with the organization's ideal prospects, primarily shippers based in North America. Your main responsibility will be cultivating qualified leads through research, outreach, and effective engagement. You'll engage in meaningful discussions with leaders, aiming to establish connections that grant our commercial organization access while gaining valuable insights into their businesses and supply chains. Your contributions will not only drive our growth but also shape the future of our organization, making a significant impact within the supply chain landscape. Join us and grow your career at C.H. Robinson! Responsibilities: Generate qualified leads and set sales appointments to boost business closing rates by providing sales with qualified, ready-to-engage leads Leverage cold calling and/or lead generation experience to communicate with a high daily volume of potential clients Use lead generation tools to routinely extract contacts and craft accurate and targeted lists of prospects Engage leaders in targeted prospect accounts and orchestrate discussions around their business needs Partner with marketing to provide fast, consistent follow-up on inbound leads Collaborate closely with sales to develop and implement prospect communications Build, manage, and nurture a sales pipeline of interested prospects Maintain and grow relationships with internal teams and subject matter experts to support the sales process Other duties or responsibilities as assigned according to the team and/or country specific requirements Required Qualifications: High School diploma or GED Preferred Qualifications: Minimum of 1 year of professional experience in cold calling or sales development position Bachelor's degree from an accredited college or university Outstanding organizational, prioritization and time management skills Sales oriented and results driven with strong commitment to customer satisfaction Can do attitude with a positive problem-solving ability Excellent verbal and written communication skills Professional and positive with excellent active listening skills Strong critical-thinking skills; ability to assess and evaluate information in real-time Outstanding organizational, time management and prioritization skills Thrives in a fast-paced environment with competing priorities and last-minute requests Ability to manage a large volume of inbound leads Knowledge of any of the following industry sectors: Retail, Food & Beverage, Automotive, Chemicals Values a diverse and inclusive work environment We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience. Compensation Range $16.11 - $33.46 The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across all U.S. locations. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation. Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we're building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit! Equal Opportunity C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected. EOE//Disabled/Veteran Benefits Your Health, Wealth and Self Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including: Two medical plans (including a High Deductible Health Plan) Prescription drug coverage Enhanced Fertility benefits Flexible Spending Accounts Health Savings Account (including employer contribution) Dental and Vision Basic and Supplemental Life Insurance Short-Term and Long-Term Disability Paid and floating holidays Paid time off (PTO) Paid parental leave Paid time off to volunteer in your community Charitable Giving Match Program 401(k) with 6% company matching Employee Stock Purchase Plan Plus a broad range of career development, networking, and team-building opportunities Dig in to our full list of benefits on OUR CULTURE page.

Posted 30+ days ago

Harris Computer Systems logo

Customer Success Manager

Harris Computer SystemsOhio, IL

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Job Description

The Customer Success Manager (CSM) is an education-focused professional whose primary role is to train, foster and build relationships by serving as the first point of contact for customers; ensuring retention, while supporting customers' needs. This position works collaboratively with the Sales & Marketing, Instructional, Product Development, and other internal teams to ensure continuity of service. The CSM will hold the record of all Service Level Agreements (SLAs) and act as an advocate to existing and future customers to ensure a seamless transition post-sale, customer retention year over year, and ensure that the Edison model is effectively implemented. The CSM will work closely to the assigned Sales Professional on securing the renewal of contracts.

Essential Duties and Responsibilities:

Customer Service and Retention

  • Serve as the first and primary point of contact for customers
  • Train and onboard new clients through the prepared implementation process
  • Train existing customers in new features as they are released
  • Train existing customers as they assign new contacts or expand usage
  • Answer all incoming communication from customers and troubleshoot any issues
  • Build relationships by providing consistent value and fostering customer loyalty
  • Develop relationships with key stakeholders and maintain a focus on business development from customer onboarding through renewal in joint communication with assigned Sales personnel
  • Maintain a record of Service Level Agreements for all customers to ensure proper program implementation through Hubspot
  • Demonstrate product to interested leads
  • Travel to visit clients or attend conference/trade shows as needed to guarantee customer success
  • Speak and present at trade shows and conferences as needed
  • Effectively leverage customer feedback via annual Net Promoter Survey (NPS) results; follow up with all district "Detractors" and develop written mitigation plans/timeframes to address pain points
  • Demonstrate specific understanding of individual district needs to determine solutions that benefit both the customer and our organization
  • Organize and facilitate monthly district achievement meetings to ensure understanding of the needs of the customer's program; drive high levels of customer satisfaction through consultative recommendations (*note: this is in lieu of the bullet point that cites "Attend regular meetings…)
  • Understand and proactively communicate student outcomes and recommend mitigation strategies to effectively address
  • Review district dashboard data on a weekly basis and ensure corresponding and tailored district outreach
  • Consistently engage with and uncover the 'Whys?' behind district feedback
  • Communicate all product enhancements, technological updates, and other pertinent information to districts in a timely, efficient manner
  • and professionally
  • Regularly monitor district attrition risks; outline and document proactive solutions to minimize/mitigate flight risks within assigned customer/district portfolio
  • Manage difficult district feedback with high levels of tact/diplomacy
  • Demonstrate clear understanding of all eCourse offerings and technical requirements of the program
  • Demonstrate excellent verbal and written communication skills
  • Demonstrate high levels of energy and urgency in all district facing and inter-departmental interactions; instill, nurture and expand collaborative partnerships within assigned district portfolio

Customer Growth and Expansion

  • Proactively identify customer needs and promote tailored solutions
  • Educate customers on solution value through data-informed relationship building and communication
  • Participate in customer expansion projects as assigned
  • Focus upon the overall value of each customer to consistently strengthen long-term district relationships
  • Identify, document and implement specific district revenue growth opportunities

Cooperation with Internal Teams

  • Attend regular internal meetings with staff including Instruction, Sales, Product Development, and Marketing to act as the customer representative to ensure that decisions made are customer-focused and data-informed
  • Assist with customer requests to ensure messaging is consistent and timely and meets the customer's needs

Key Behavioral Competencies:

Professional Responsibilities

  • Commitment to the mission, vision, and values of EdisonLearning
  • Commitment to the use of best practices and to the use of cutting-edge technology to build and grow the company
  • Communicates with colleagues and supervisors on a regular basis
  • Attends regular staff meetings and actively participates in discussions
  • Maintains confidentiality as required by the school and by law

Customer-Focused

  • Responsiveness to customer and colleague needs
  • Easily establishes rapport with customers and other stakeholders and works with enthusiasm, commitment, and a spirit of teamwork with school staff and colleagues
  • Communicates effectively at all organizational levels, building collaborative relationships and enlisting the participation of customers
  • Understands customer preferences and tailors the frequency and style of communication to suit each customer
  • Actively designs and implements service delivery improvements for customers

Collaboration

  • Takes the time to get to know other teams and their priorities to build good rapport and establish a common bond
  • Sources and listens to all points of view and respects differing opinions when developing solutions
  • Gives people the feedback they need to succeed, even in difficult situations

Leadership and Supervision

  • Willingness to train and mentor staff who show interest in customer success
  • Business-Driven
  • Reliable, consistent, and timely in all actions and decisions.
  • Demonstrates a strong sense of urgency through prioritizing and following through on commitments
  • Drives hard to meet and frequently exceed goals and objectives within tight timeframes.
  • Assumes personal accountability for ensuring resources are effectively used to achieve results
  • Always delivers results via commitment to agreed processes, with rigorous attention to how results are gained
  • Personal Growth
  • Responds to change with a positive attitude and a willingness to learn new ways of working
  • Seeks new skills, behaviors and knowledge to increase personal performance capabilities

Background:

  • Minimum Bachelor's degree in education or the various social sciences (counseling, social work, psychology.)
  • Three to five years of working in a traditional (brick & mortar) or virtual school OR previous experience in customer success/sales in an educational setting.
  • Experience facilitating or participating in an e-learning/online learning course preferred
  • Ability to build relationships with educational leaders including principals and superintendents
  • Strong written, verbal, and organizational skills
  • Experience using customer relationship management systems or inbound marketing, sales, and customer service platforms
  • Strong listening and questioning skills to gain a strategic understanding of partner needs and challenges
  • Strong understanding of curriculum and instruction

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