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C logo
CNA Financial Corp.Timonium, MD

$54,000 - $103,000 / year

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. Under minimal direction, initiates and manages suspected fraudulent underwriting and insurance premium investigations involving the highest complexity matters. Provides advice, direction, and support to underwriters, auditors, business unit leadership, corporate investigations and other stakeholders across the organization on the detection, investigation, and litigation of suspected underwriting matters. JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: Leads the detailed analysis and completion of thorough and timely investigations of suspected underwriting fraud by following Best Practice Guidelines and collaborating with business stakeholders. Develops and executes investigation strategy either independently or in collaboration with underwriting professionals, counsel, experts, insureds, and other stakeholders. Manages investigation activities independently and/or coordinates/oversees vendor service partner activities in the field. Maintains detailed, accurate and timely case records by following established Best Practices for file documentation and by creating comprehensive reports of investigative findings, and conclusions. Makes recommendations for resolution by presenting evidence-based findings and proposing solutions of moderate to complex scope. Identifies opportunities and participates in the design and implementation of process or procedural improvements. Leads or directs efforts to build and enhance and oversees organizational capabilities by developing and delivering fraud awareness or regulatory compliance training and mentoring SIU staff. Leads or directs the preparation of cases for appropriate reporting to outside agencies; leads or directs pursuit of criminal or civil actions through gathering and documenting relevant data, organizing and summarizing facts and testifying on behalf of the company in civil or criminal matters. Continuously develops knowledge and expertise related to insurance fraud by keeping current on related law, regulations, trends, and emerging issues and participating in insurance fraud or related professional associations. May perform additional duties as assigned. Reporting Relationship Typically Manager or Director Skills, Knowledge and Abilities Solid knowledge of property and casualty claim handling practices Strong technical knowledge of practices and techniques related to investigations and fact finding. For roles focused in an area of specialty (medical provider investigations), strong technical knowledge of respective specialty practices is required. Strong interpersonal, oral, and written communication skills; ability to clearly communicate complex issues Ability to interact and collaborate with internal and external business partners, including outside agencies Ability to work independently, exercise good judgment, and make sound business decisions Detail oriented with strong organization and time management skills Strong ability to analyze complex, ambiguous matters and develop effective solutions Proficiency with Microsoft Office applications and similar business software, and understanding of relational databases information querying techniques Ability to adapt to change and value diverse opinions and ideas Developing ability to implement change Ability to travel occasionally (less than 10%) Education and Experience Bachelor's degree or equivalent professional experience. Minimum of three to five years of experience conducting investigations in the area of a) insurance fraud, b) law enforcement, c) civil or criminal litigation, or d) similar field. Professional certification or designation related to fraud investigations strongly preferred (e.g., CFE, CIFI, FCLS, FCLA, or similar). #LI-AR1 #LI-Hybrid In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $54,000 to $103,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact leaveadministration@cna.com.

Posted 3 days ago

Brook Lane logo
Brook LaneHagerstown, MD
Are you passionate about sports medicine and baseball? Join Meritus Health as a Certified Athletic Trainer and play a vital role in keeping the Hagerstown Flying Boxcars in the game! This is an exciting opportunity to work directly with athletes, providing hands-on care and rehabilitation services in a dynamic sports environment. Why Join Us? At Meritus Health, we believe in fostering a supportive and inclusive work environment where your skills are valued, and your professional growth is encouraged. You'll be part of a team that prioritizes exceptional care, teamwork, and innovation. What You'll Do: Under the supervision of the Team Physician and Meritus" Supervisor of Athletic Trainers, you will: Provide athletic training services for the Flying Boxcars, including support for pre-season physicals and training camps. Work alongside medical professionals, team personnel and athletes to review medical conditions of athletes and develop plans to meet athlete goals. This includes prevention, clinical evaluation and diagnosis, immediate care, treatment, rehabilitation, and reconditioning; organization and administration; and professional responsibility. Perform administrative tasks, such as maintaining accurate records of injuries and writing reports on injuries and treatment programs following company documentation protocols. Maintain communications with internal and external partners regarding the progress of the injured athlete as well as informing of Meritus services and locations for continuum of care. Work in a fast-paced, hands-on sports environment where every day brings a new challenge. What You'll Need: Education: Bachelor's or master's degree graduate from an accredited CAATE program. Experience: 1-2 years of experience preferred, but new graduates with BOC certification are welcome to apply! Licensure/Certification: NATA BOC certified and licensed (or license-eligible) in Maryland. BLS (CPR) certification per Meritus policy. This seasonal position is not benefits-eligible Happy to Help At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.

Posted 30+ days ago

Inovalon logo
InovalonBowie, MD

$225,000 - $300,000 / year

Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building. Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare's greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve. Overview: The SVP, Sales will be responsible to lead, drive and ultimately be responsible for, all planning, implementation, execution, and successful achievement of sales to support our growth strategy, to achieve the targets of market penetration, revenue, new product commercialization and client diversification. Duties and Responsibilities: Develop and maintain an expert level of knowledge regarding products, services, capabilities, infrastructure, and operations of Employer and its affiliates, the marketplace, competition, strategic positioning, threats and direction to achieve optimal insight and success with respect to Employer's (and those of its affiliates) products, services, capabilities, support, functionality requirements, and financial performance; Lead, drive and ultimately be responsible for, all planning, implementation, execution, and successful achievement of sales to support our growth strategy, to achieve the targets of market penetration, revenue, new product commercialization and client diversification, including: Develop and maintain an expert level of knowledge regarding vision, products, services, infrastructure, operations, markets, competitors, and regulations of the Company to achieve optimal insight into the provider unit's goals, opportunities, capabilities, strategies, functionality requirements, compliance and risks; Develop, implement and manage the annual budget in conjunction with the President and Finance team; prepare and submit an annual operational budget for review and approval and manage effectively within this budget; Develop strategic imperatives for business unit and partner with Finance and Data Governance to identify KPI's that support the achievement of business imperatives; Develop sales strategic business plans to drive bookings and revenue and increase market share; Lead with compelling strategic vision that is in alignment with the organization's short and long-term goals. Oversee and provide leadership in the effective identification, recruitment, review process, retention, training, daily coordination, and management of team members; Scale, lead, drive, and manage all personnel teams, tools, processes, policies, procedures, and associated resources to achieve the goals as outlined above; notably including the areas of sales, sales strategy, sales operations, subject matter expertise, proposal development, channel partnerships and management, and strategic relationships; Responsible for the development and implementation of go-to-market strategies for all new and existing products and services to achieve the goals as outlined above; Participate with The Company leadership in the strategic development of initiatives to identify enhancements which may improve products, services, operations, client appeal, process flow, risk exposure, and overall business function, industry reputation, and financial performance; Be responsible for the tracking and reporting (of pipelines, success rates, costs, financial performance, etc.) pertaining to sales efforts in a timely, accurate, and comprehensive fashion; Maintain compliance with Inovalon's policies, procedures and mission statement; Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon's Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Company. Job Requirements: Minimum of 10 years plus experience in sales management and strategy; Demonstrated ability to develop and execute a growth strategy, guide the development of operating plans and drive performance; Strong financial and analytical capabilities, as well as strong strategic and critical thinking skills; Strong experience managing the full scope of operations functions within a high transaction, high availability and complex environment; Proven success leading an organization in bringing new strategies to market including both the development of technology, as well as the associated cultural and business process change required to ensure a successful execution and market adoption; Proven track record of success facilitating progressive organizational change and development within a growing organization; Ability to influence and engage direct reports and peers; and Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively interface with all levels of leadership. Education: Bachelor's degree is required; and Master's degree or equivalent preferred. Physical Demands and Work Environment: Sedentary work (i.e. sitting for long periods of time); Exerting up to 10 pounds of force occasionally and/or negligible amount of force; Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions; Subject to inside environmental conditions; Travel for this position may be up to 25% as needed to perform job responsibilities. Inovalon Offers a Competitive Salary and Benefits Package In addition to the base compensation, this position may be eligible for performance-based incentives. The actual base pay offered may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal equity. At Inovalon, it is not typical for an individual to be hired at or near the top end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. Inovalon invests in associates to help them stay healthy, save for long-term financial goals, and manage the demands of work and personal commitments. That's why Inovalon offers a valuable benefits package with a wide range of choices to meet associate needs, which may include health insurance, life insurance, company-paid disability, 401k, 18+ days of paid time off, and more. Base Compensation Range $225,000-$300,000 USD This position is not eligible for immigration sponsorship (e.g. H-1B, TN, or E-3). Applicants must be authorized to work in the United States as a condition of employment. (This is only applicable for US-based positions) If you don't meet every qualification listed but are excited about our mission and the work described, we encourage you to apply. Inovalon is most interested in finding the best candidate for the job, and you may be just the right person for this or other roles. By embracing inclusion, we enhance our work environment and drive business success. Inovalon strives to provide equal opportunities to the communities where we operate and to our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth. Inovalon is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement. To review the legal requirements, including all labor law posters, please visit this link To review the California Consumer Privacy Statement: Disclosures for California Residents, please visit this link

Posted 30+ days ago

Advance Auto Parts logo
Advance Auto PartsSilver Spring, MD

$15+ / hour

Job Description We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. What is a Store Driver? Entry level store position capable of supporting delivery of parts to commercial customers. The role has the responsibility to deliver parts to our commercial customers and assist with task and inventory processes in the store. This position can be part time or full time and must be fleet safety certified. Primary Responsibilities Safely deliver parts to customers as needed Pick and stage parts for customer orders Pick up returns and cores Drop off weekly / monthly sales flyer Daily collection of credit accounts Secondary Responsibilities Store Cleanliness including floors, bathrooms, facing, dusting, parking lot General stocking including truck stocking and back stock Success Factors Basic driving and navigation ability Ability to use delivery board system Friendly communication Ability to locate and stock parts Safety knowledge and skills Operating inventory systems (Back stock) and store equipment Essential Job Skills Necessary for Success as a Driver Communicate effectively and build strong relationships with customers, peers and management Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Driver up for Success Automotive parts experience is preferred Certificates, Licenses, Registrations Must have a valid driver's license and be fleet safety certified Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. Compensation Range 15.00 USD PER HOUR - 15.00 USD PER HOUR Benefits Information https://jobs.advanceautoparts.com/us/en/benefits California Residents click below for Privacy Notice: https://jobs.advanceautoparts.com/us/en/disclosures

Posted 30+ days ago

Brook Lane logo
Brook LaneHagerstown, MD
Join our team and make a meaningful impact on patient care and public health. At Meritus Health, we're committed to maintaining a clean, safe, and welcoming environment-because excellence starts with the basics. What You'll Do As an EVS Tech, you'll be at the heart of our mission to create a clean, sanitary, and safe facility. Your role will include: Cleaning and disinfecting patient rooms, public areas, restrooms, offices, and specialized spaces such as MRI and Pharmacy Properly handling infectious and non-infectious waste Supporting departmental training for new team members Completing daily checklists and documentation Delivering outstanding customer service to patients, visitors, and staff What You Bring We're looking for someone who is: Detail-oriented and physically capable (must lift up to 50 lbs and operate equipment) Comfortable working from step ladders and moving carts, beds, and gear A team player with solid communication skills Able to read and follow written instructions Experience in housekeeping or cleaning roles is preferred, but not required Work Environment & Physical Demands This role requires: Frequent standing, walking, bending, and lifting Occasional exposure to chemicals, body fluids, and infection risks (C-Diff, COVID-19) Focused attention, multitasking, and both oral and written communication Minimum Qualifications High School diploma or equivalent (preferred) At least 1 year of related experience (preferred) Caring for Our Team We offer a comprehensive benefits package to support our employees' well-being and professional growth. Benefits include health, dental, and vision insurance available starting the first day of the month following 30 days of employment, along with life insurance, short and long-term disability coverage. Paid Time Off begins accruing from day one, and we also provide a 401k plan, an education assistance program, and an employee assistance program. Additionally, employees working evening, night, or weekend shifts may be eligible for a shift differential, adding even more value to your role. Happy to Help At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.

Posted 3 weeks ago

CareBridge logo
CareBridgeHanover, MD

$81,852 - $155,088 / year

Diagnosis Related Group Clinical Validation Auditor-RN (CDI, MS-DRG, AP-DRG and APR-DRG) Virtual: This role enables associates to work virtually full-time, with the exception of required inperson training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Diagnosis Related Group Clinical Validation Auditor is responsible for auditing inpatient medical records to ensure clinical documentation supports the conditions and DRGs billed and reimbursed. Specializes in review of Diagnosis Related Group (DRG) paid claims. How you will make an impact: Analyzes and audits claims by integrating medical chart coding principles, clinical guidelines, and objectivity in the performance of medical audit activities. Draws on advanced ICD-10 coding expertise, mastery of clinical guidelines, and industry knowledge to substantiate conclusions. Utilizes audit tools, auditing workflow systems and reference information to generate audit determinations and formulate detailed audit findings letters. Maintains accuracy and quality standards as established by audit management. Identifies potential documentation and coding errors by recognizing aberrant coding and documentation patterns such as inappropriate billing for readmissions, inpatient admission status, and Hospital-Acquired Conditions (HACs). Suggests and develops high quality, high value, concept and or process improvement and efficiency recommendations. Minimum Requirements: Requires current, active, unrestricted Registered Nurse license in applicable state(s). Requires a minimum of 10 years of experience in claims auditing, quality assurance, or clinical documentation improvement, and a minimum of 5 years of experience working with ICD-9/10CM, MS-DRG, AP-DRG and APR-DRG; or any combination of education and experience, which would provide an equivalent background. Preferred Skills, Capabilities and Experiences: One or more of the following certifications are preferred: Registered Health Information Technician (RHIT), Registered Health Information Administrator (RHIA), Certified Clinical Documentation Specialist (CCDS), Certified Documentation Improvement Practitioner (CDIP), Certified Professional Coder (CPC) or Inpatient Coding Credential such as CCS or CIC. Experience with third party DRG Coding and/or Clinical Validation Audits or hospital clinical documentation improvement experience preferred. Broad knowledge of clinical documentation improvement guidelines, medical claims billing and payment systems, provider billing guidelines, payer reimbursement policies, and coding terminology preferred. For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $81,852 to $155,088 Locations: California; Colorado; District of Columbia (Washington, DC), Illinois, New Jersey; Maryland, Minnesota, Nevada; New York; Washington State In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Posted 30+ days ago

Greater Baltimore Medical Center logo
Greater Baltimore Medical CenterTowson, MD

$31 - $48 / hour

Under general supervision, provides direct patient care to assigned patients. Education: Associate Degree from an accredited School of Nursing required. Licensures/Certifications: Current registration with the Maryland State Board of Examiners of Nurses as a Registered Nurse. Healthcare Provider CPR biennial Additional certifications (i.e. ACLS, PALS, NRP) for specialty care areas are required upon hire Experience: One-year Registered Nurse experience required Skills: Proficiency in developing nursing plan of care, implementing effective nursing care, and evaluating outcome of nursing intervention. Excellent communication and interpersonal skills. Effective planning and organizational skills in order to effectively manage multiple priorities simultaneously Strong analytical skills Effective skills in use of computer programs Demonstrates skill in patient experience and service recovery Principal Duties and Responsibilities: Utilization of Nursing Process A. Assessment. Compiles database and formulates nursing diagnosis. Utilizes physical assessment and interviewing techniques. Anticipates need for intervention by other disciplines. Determines priorities for patient care needs or problems. Reassesses the patient as indicated by changes in condition and/ or response to treatment(s) B. Planning. Initiates and updates a written nursing plan of care for patients by incorporating scientific and psychosocial principles that support the nursing diagnosis. Incorporates information obtained from nursing care planning conferences into written nursing plan of care. Coordinates patient, family, significant other, and health team members in the planning of hospital and post-discharge care. C. Implementation. Performs clinical nursing skills independently. Administers medications, IV therapy and treatments appropriately and accurately. Initiates appropriate emergency procedures as necessary. Appropriately delegates and coordinates the duties of ancillary personnel. Communicates the patient's status and plan of care through written documentation in the patient's medical record. Verbally communicates the patient's status to physicians, nurses and other health care professionals. Communicates in a therapeutic manner with the patient, family and visitors. Applies teaching/learning principles in education of patient and family. D. Patient Care Coordination Manages daily patient assignment by appropriately setting priorities. Delegates responsibility appropriately and monitors the nursing care delivered to patients by ancillary personnel. Coordinates patient activities with other disciplines. E. Teaching and Quality Improvement Develops, documents and implements Patient Teaching and Discharge Planning Record. Participates in established patient, family, staff and/or student education program. Participates in clinical monitoring at the unit level. Identifies unit, staff and patient care problems. Takes action or refers problems to appropriate resources when indicated. F. Professional Excellence Model May participate in activities of the RN 3 with the exception of serving as a facilitator for the Nurse Residency Program If competent, serve as a charge RN and monitor productivity/patient flow If competent, precept new staff All roles must demonstrate GBMC Values: Respect I will treat everyone with courtesy. I will foster a healing environment. Treats others with fairness, kindness, and respect for personal dignity and privacy Listens and responds appropriately to others' needs, feelings, and capabilities Excellence I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others. Meets and/or exceeds customer expectations Actively pursues learning and self-development Pays attention to detail; follows through Accountability I will be professional in the way I act, look and speak. I will take ownership to solve problems. Sets a positive, professional example for others Takes ownership of problems and does what is needed to solve them Appropriately plans and utilizes required resources for various job duties Reports to work regularly and on time Teamwork I will be engaged and collaborative. I will keep people informed. Works cooperatively and collaboratively with others for the success of the team Addresses and resolves conflict in a positive way Seeks out the ideas of others to reach the best solutions Acknowledges and celebrates the contribution of others Ethical Behavior I will always act with honesty and integrity. I will protect the patient. Demonstrates honesty, integrity and good judgment Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers Results I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals. Embraces change and improvement in the work environment Continuously seeks to improve the quality of products/services Displays flexibility in dealing with new situations or obstacles Achieves results on time by focusing on priorities and manages time efficiently Pay Range $31.25 - $48.02 Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs. Equal Employment Opportunity GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

Posted 1 week ago

D logo
Dunkin'Hagerstown, MD
You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. Summary The Assistant Restaurant Manager generally supports the Restaurant Manager in their efforts to develop a team of dedicated people delivering great and friendly guest experiences and profitable top line sales. They assist in the development of Crew and Shift Leaders and fulfill accountabilities assigned by the Restaurant Manager. Responsibilities Include: Team Environment Assist to recruit, hire, onboard and develop employees Communicate job expectations to employees Hold team members accountable for their behavior and performance, addressing concerns promptly Support the development of team members Operations Excellence for Guest Satisfaction Create and maintain a guest first culture in the restaurant Ensure all shifts are appropriately staffed to achieve guest service goals Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws Ensure Brand standards, recipes and systems are executed Help prepare and complete action plans; implement production, productivity, quality and guest service standards Review guest feedback and restaurant assessment results and implement action plans to drive system improvements Profitability Control costs to help maximize profitability Execute all in-restaurant marketing promotions in a timely manner Execute new product roll-outs including team training, marketing and sampling Drive sales goals and track results Profitability Control costs to help maximize profitability Execute all in-restaurant marketing promotions in a timely manner Execute new product roll-outs including team training, marketing and sampling Drive sales goals and track results Qualifications: Skills Fluent in English Restaurant, retail, or supervisory experience Basic computer skills At least 18 years of age (where applicable) Basic writing skills Math and financial management Required Competencies Guest Focus Understands and exceeds guest expectations, needs and requirements Develops and maintains guest relationships Displays a sense of urgency with guests Seeks ways to improve guest satisfaction; asks questions, commits to follow-through Resolves guest concerns by following Brand recommended guest recovery process Passion for Results Sets and maintains high standards for self and others, acts as a role model Consistently meets or exceeds goals Contributes to the overall team performance; understands how his/her role relates to others Sets, prioritizes and maintains focus on important activities Reads and interprets reports to establish goals and deliver results Seeks ideas and best practices from other individuals, teams, and networks and applies this knowledge to achieve results Problem Solving and Decision Making Identifies and resolves issues and problems Uses information at hand to make decisions and solve problems; includes others when necessary Identifies root cause of a problem and implements a solution to prevent from recurring Empowers others to make decisions and resolve issues Interpersonal Relationships & Influence Develops and maintains relationships with team Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments Encourages collaboration and teamwork Leads others; negotiates and takes effective action Building Effective Teams Identifies and communicates team goals Monitors progress, measures results and holds others accountable Creates strong morale and engagement within the team Accepts responsibilities for personal and team commitments Recognizes and rewards employee's strengths, accomplishments and development Listens to others, seeks mutual understanding and welcomes sharing of information, ideas and resources Conflict Management Seeks to understand conflict through active listening Recognizes conflicts as an opportunity to learn and improve Resolves situations using facts involved, ensuring consistency with policies and procedures Escalates issues as appropriate Developing Direct Reports and Others Works collaboratively with employees to create individual development plans to strengthen employee's knowledge and skills Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly Provides challenging assignments for the purpose of developing others Uses coaching and feedback opportunities to improve performance Identifies training needs and supports resources for development opportunities Developing Direct Reports and Others Works collaboratively with employees to create individual development plans to strengthen employee's knowledge and skills Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly Provides challenging assignments for the purpose of developing others Uses coaching and feedback opportunities to improve performance Identifies training needs and supports resources for development opportunities Developing Direct Reports and Others Works collaboratively with employees to create individual development plans to strengthen employee's knowledge and skills Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly Provides challenging assignments for the purpose of developing others Uses coaching and feedback opportunities to improve performance Identifies training needs and supports resources for development opportunities Business and Financial Acumen Understands guest and competition; translates and applies own expertise to address business opportunities Approaches situations with an innovative mind and looks beyond the obvious to deliver solutions and implement change Has a working knowledge of profit and loss and other key financial measurements in order to identify business trends, make adjustments accordingly and set goals Understands, analyzes and communicates the key performance/profit levers and manages to these measures

Posted 1 week ago

Paul Davis logo
Paul DavisSalisbury, MD
Paul Davis Restoration of the Delmarva Peninsula is currently looking to hire for the position of Reconstruction Project Coordinator. Project Coordinator Job Description - Works as a liaison for the client to identify project requirements and specifications. The coordinator will oversee and organize Reconstruction jobs. The coordinator will supply support and training to the team, insure KPI compliance, create and assist with scheduling and dispatching. Coordinator must have enthusiasm and passion for identifying better ways to organize and assist jobs to a successful completion in a respectful manner to our customers, project supervisors (PM) and all other team members. Coordinator's primary goal is to get jobs completed per the terms of the contract in a smooth and organized manner including collecting monies owed with all involved. Coordinators direct report is the COO. Coordinator must have the skill set, professionalism and temperament to motivate and assist entire team to work together. Please apply if you think you have what it takes to serve others and deliver a world-class service when others need it the most. We are looking forward to discussing this opportunity with you. Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada. We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do. Our Vision: To Provide Extraordinary Care While Serving People In Their Time Of Need. Our Values: Deliver What You Promise Respect The Individual Have Pride In What You Do Practice Continuous Improvement Our Mission: To provide opportunities for great people to deliver Best in Class results

Posted 30+ days ago

Sunbelt Rentals, Inc. logo
Sunbelt Rentals, Inc.Upper Marlboro, MD
Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition. We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees. As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities! Job Description Summary Base Pay Range: $24.10 - 34.64 Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit https://www.sunbeltrentals.com/careers/ for more information on our benefits and to join our Talent Network. Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes: Health, Dental and Vision plans 401(k) Match Volunteer time off Short-term and long-term disability Accident, Life and Travel insurance, as well as flexible spending Tuition Reimbursement Options Employee Assistance Program (EAP) Length of Service Awards You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement): 12-25 vacation days depending on years of service 5 sick days 6 holidays 2 half day holidays 2 floating holidays 1 inclusion day 1 volunteer day Gear up for an exciting career! Sunbelt Rentals supports service members. Veterans encouraged to apply.

Posted 1 week ago

Guidehouse logo
GuidehouseBethesda, MD

$115,200 - $172,800 / year

Job Family: Research Physicists (PHY) Travel Required: Up to 25% Clearance Required: Ability to Obtain Top Secret SCI with Polygraph What You Will Do: The Quantum Computing Advanced Research SME will support a team of skilled researchers to help drive advancements in quantum science research, including quantum computing, quantum sensing, and quantum communications, for the design and generation of technologies for our federal clients. As part of our team, you'll serve as a strategic technical advisor to program managers supporting our federal client, advising on advanced government-funded research and development programs. You'll work with world-class scientists and engineers to provide strategic assessments of emerging technologies. You will maintain responsibility for producing and presenting findings and recommendations to a team of colleagues and clients on the feasibility and potential impact of future research programs, assisting with the management of current programs, and facilitating the transition of program deliverables to stakeholders. What You Will Need: Must be able to OBTAIN and MAINTAIN a Federal "TOP SECRET/SCI (TS/SCI)" with a polygraph security clearance. Candidates with an ACTIVE "SECRET" or higher-level clearance are preferred. Doctoral Degree a in physics, electrical engineering, computer science, or a related field TWO (2) or more years' post-PhD experience in quantum-information processing and/or quantum computing What Would Be Nice To Have: An ACTIVE and MAINTAINED TS/SCI Federal security clearance with a polygraph SIX (6) or more years of research experience in quantum computing, demonstrating a deep understanding of physical systems, quantum-information processing, error correction, and fault tolerance. Recent experience in managing a quantum-computing effort may substitute for up to two (3) years. TWO (2) or more years' experience as a Technical SETA TWO (2) or more years' experience managing multi-disciplinary, multi-institution research TWO (2) or more years' experience in the IC, including experience with transitioning research products to other organizations. The annual salary range for this position is $115,200.00-$172,800.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Posted 2 weeks ago

S logo
Skechers USA Inc.Queenstown, MD

$17 - $18 / hour

WHO WE ARE: Headquartered in Southern California, Skechers-the Comfort Technology Company-has spent over 30 years helping men, women, and kids everywhere look and feel good. Comfort innovation is at the core of everything we do, driving the development of stylish, high-quality products at a great value. From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: As a Sales Associate, better known as a "Product Specialist," at Skechers, you're not just working a job-you're joining a team where growth, customer connections, fashion, and comfort are at the core. In this entry-level retail role, you'll engage with customers, provide exceptional customer service, and contribute to the success of the store. Whether you're passionate about retail sales, skilled as a cashier, or looking for a position with a flexible schedule, this opportunity offers room to grow. COMPENSATION RATE: STARTING RATE: $17.00 HOURLY PAY RANGE: $17.00 - $18.04 BENEFIT HIGHLIGHTS AS A SALES ASSOCIATE: Competitive pay with regular pay increases. Generous discounts on Skechers footwear, apparel, and accessories (including exclusive discounts for Friends and Family!) Flexible schedule for work-life balance. On-the-job training to build skills in retail sales, customer service, and cashier duties. Additional Benefits & Perks to be reviewed during the interview process. Potential for growth within Skechers global brand WHAT YOU WILL DO: Customer Service: Engage with customers to provide personalized advice on Skechers products, making sure each customer walks away with the perfect choice. Exceptional customer service is our top priority. Retail Sales Goals: Actively contribute to achieving store and individual sales goals. As a Sales Associate, you'll have the opportunity to develop your skills in retail sales and learn about our product offerings. Store Operations: Keep the store looking its best by organizing displays, restocking shelves, and managing merchandise. This role involves lifting and carrying shoes and boxes (occasional lifting up to 50 pounds) and staying on your feet throughout most of your shift. Cashier Duties: Handle cashier responsibilities, accurately processing payments, and ensuring customers leave with a great final impression. Product Knowledge: Stay informed on Skechers latest footwear, apparel, and accessories sharing product details to improve the customer experience and boost sales. Team Collaboration: Work alongside other employees to create an inviting store environment that reflects the Skechers brand and meets company standards. WHAT WE NEED FROM YOU: Eager to deliver top-notch customer service in an entry-level retail role. Driven to meet and exceed retail sales goals. Reliable, detail-oriented, and comfortable with cashier responsibilities. Able to work a flexible schedule with evening and weekend availability. Excitement to represent the Skechers brand with energy, enthusiasm and a sense of urgency! REQUIREMENTS: High school diploma or equivalent preferred but not required. Experience in retail sales, customer service, or cashier roles is a plus but not essential. Must be at least 18 years of age at time of application. Kickstart your career in retail sales with Skechers! About Skechers Skechers, a global Fortune 500 company, develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,300 Skechers retail locations. Equal Employment Opportunity Skechers is committed to providing a safe, inclusive, and respectful work environment. Skechers provides equal employment opportunities for all employees and applicants for employment without regard race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation, or any other protected characteristic established by local, state or federal law. Reasonable Accommodation Applicants for employment who require a reasonable accommodation to apply for a job should request appropriate accommodation by emailing benefits@skechers.com. To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The skills, abilities and physical demands described are representative of those duties that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified for the job position, to perform the essential functions.

Posted 4 weeks ago

City of Baltimore, MD logo
City of Baltimore, MDBaltimore, MD

$13 - $20 / hour

THIS IS A NON-CIVIL SERVICE POSITION SALARY RANGE: $13.25 - $19.90 Hourly Get to Know Us Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or are interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits JOB SUMMARY A Community Aide - Parts Driver position with the Fleet Division in the Department of General Services (DGS), Baltimore City, typically involves transporting automotive parts, supplies, and equipment to and from various locations to support fleet maintenance and repair operations. Below is a general job description The Parts Driver is responsible for the timely and efficient delivery and pickup of automotive parts, tools, and supplies necessary for the maintenance and repair of the city's fleet vehicles. The role requires strong time management skills, attention to detail, and the ability to navigate Baltimore City and surrounding areas effectively. Pick up and deliver automotive parts, tools, and supplies to and from fleet maintenance shops, vendors, and other city departments. Maintain accurate records of deliveries, invoices, and receipts. Ensure the safe and secure transportation of parts, preventing damage or loss. Perform basic inspections on the delivery vehicle, such as checking fluid levels, tire pressure, and overall condition. Keep the vehicle clean and report any maintenance or repair needs to supervisors. Assist with inventory management by organizing parts and supplies in the warehouse or stockroom. Communicate effectively with fleet technicians, supervisors, and vendors to coordinate deliveries. Follow all safety and traffic regulations while operating city vehicles. ESSENTIAL FUNCTION Primarily operates a city-owned vehicle for deliveries. Some work in warehouse or fleet maintenance facilities. May be exposed to varying weather conditions while making deliveries. Verify incoming shipments for quality, accuracy and quantity. Bar codes and inputs stock information into computer system Stores parts in designated areas Rotates stock as required and maintains orderly storeroom. Issues parts and materials, packs and unpacks parts, maintains records for MSDS book. Prepares parts for vendor return and auction. Performs inventory counts. Performs general housekeeping duties. MINIMUM QUALIFICATIONS: On or before the date of filing the application, each candidate must: EDUCATION: Have a high school diploma or GED preferred. AND EXPERIENCE: Have years of experience in delivery driving, automotive parts handling, or a related field is a plus. LICENSES, REGISTRATIONS AND CERTIFICATES: Have a valid Maryland class C Noncommercial driver's license or an equivalent driver's license and eligible to obtain a Baltimore City driver's permit with a clean driving record. PROVISIONAL DRIVER'S LICENSE ARE NOT ACCEPTABLE. NOTE: YOU MUST UPLOAD A COPY OF YOUR VALID DRIVER'S LICENSE WITH APPLICATION AT TIME OF APPLYING. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of receiving, storing and shipping procedures of automotive parts and materials. Ability to operate material handling equipment. Possess basic organizational and computer skills. Knowledge of Baltimore City streets and surrounding areas. Ability to lift and carry automotive parts weighing up to 50 lbs. Basic understanding of vehicle maintenance and parts terminology preferred. Strong organizational and time management skills. Excellent customer service and communication skills. ADDITIONAL INFORMATION Background Check Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening and must be successfully completed. Probation All persons, including current City employees, selected for this position must complete a 6-month mandatory probation. Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression, or any other characteristic protected by federal, state, or local laws. Applicants requiring accommodation during the hiring process should contact the Department of Human Resources directly. Requests for accommodation should not be attached to the application. BALTIMORE CITY AN EQUAL OPPORTUNITY EMPLOYER

Posted 30+ days ago

University Of Maryland Eastern Shore logo
University Of Maryland Eastern ShorePrincess Anne, MD

$15 - $55 / hour

Job Description Summary Organization's Summary Statement: Accepting applications ongoing for general contractual positions. There are no benefits associated with the positions. Positions are filled as needed. Duties may vary based on assigned department and level of responsibilities. Required Application Materials: Application. Please visit our website https://umd.wd1.myworkdayjobs.com/UMES Best Consideration Date:01/30/2025 Posting Close Date: N/A Open Until Filled: Yes Physical Demands: May be required to perform physical work requiring bending, stooping, reaching, carrying, and frequent heavy lifting; to work in adverse weather conditions; to wear and work in personal protective equipment. Preferences: N/A Licenses/ Certifications: May be required based on assigned duties. Minimum Qualifications MINIMUM QUALIFICATIONS: May vary depending on assigned duties. REQUIRED KNOWLEDGE/SKILLS/ABILITIES: Ability to read, write and follow instructions. Some positions may require demonstration of specific attributes or abilities to perform assigned work. OTHER: Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience. Additional Job Details Worker Sub-Type Staff Contractual (C1) (Fixed Term) Salary Range $15.00 - $55 EEO Statement UMES is an EEO/AA employer and will not discriminate against any employee or applicant because of race, age, sex, color, sexual orientation, religion, national origin, marital status, genetic information, or political affiliation. Minorities, women, veterans, and persons with disabilities are encouraged to apply. The successful candidate must be able to show acceptable documentation establishing the right to accept employment in the United States of America without employer sponsorship. Diversity Statement The University of Maryland Eastern Shore (UMES) is an equal access, equal opportunity institution fully committed to diversity in education and employment. All students, employees, and the campus community at UMES are valued, respected, and have the opportunity to receive an equitable experience in an inclusive, welcoming environment of openness and appreciation. Title IX Statement It is the policy of the University of Maryland Eastern Shore (UMES) to comply with Title IX of the Education Amendments of 1972, which prohibits discrimination (including sexual harassment and sexual violence) based on sex in the University's educational programs and activities. Title IX also prohibits retaliation for asserting or otherwise participating in claims of sex discriminations or harassment.

Posted 30+ days ago

U-Haul logo
U-HaulBaltimore, MD
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education. Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. U-Haul Offers: Career stability Opportunities for advancement Mindset App Reimbursement Gym Reimbursement Program Health insurance & Prescription plans, if eligible Paid holidays, vacation, and sick days, if eligible Life insurance MetLaw Legal program MetLife auto and home insurance Discounts on Apple products, Dell computers, cell phone plans, hotels, and more 401(k) Savings Plan Employee Stock Ownership Plan (ESOP) 24-hour physician available for kids Dental & Vision Plans Business travel insurance You Matter EAP LifeLock Identity Theft Protection Critical Illness/Group Accident Insurance Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: Assist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trailers. Clean and inspect equipment on the lot including checking fluid levels. Answer questions and educate customers regarding products and services. Prepare rental invoices and accept equipment returned from rental. Install hitches and trailer wiring. Fill propane (certification offered through U-Haul upon employment) Drive a forklift (certification offered through U-Haul upon employment) Other duties as assigned Participate in ongoing continuous U-Haul education through U-Haul University. Customer Service Representative Minimum Qualifications: Valid driver's license and ability to maintain a good driving record High school diploma or equivalent Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted. U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Posted 30+ days ago

Taco Bell logo
Taco BellHagerstown, MD
Assistant General Manager Hagerstown, MD " You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." JOB SCOPE: The Assistant Restaurant General Manager (AGM) is the primary assistant to the Restaurant General Manager and is responsible and accountable for the overall leadership and supervision of a single Taco Bell or Dual Branded unit. Key Objectives are the meeting or exceeding of the guest metrics, Employee Satisfaction, and Shareholder Equity in the assigned unit. The AGM directly performs hands on operational work (as necessary) to train employees, respond to guest needs and to ensure proper financial returns are achieved. CORE RESPONSIBILITIES: Products are made to standard. Ensures all Guest Metrics are followed. Ensures all Food Safety Standards are in compliance, including the physical plant. Assists in proper execution of all new product training rollouts. Assists in the hiring, training, and development of new Team Members. Assists in achieving all financial goals of the restaurant. Tracks and Analyzes sales, labor, inventory, and controls daily. Takes corrective action to ensure the Restaurant exceeds targets. Provides feedback to the management team on new hire performance. Ensures maintenance of equipment, facility, and grounds through use of preventative maintenance program. Understands language on Coaching Report. Job Requirements and Essential Functions: High School Diploma or GED Must be at least 18 years old Must pass background check Valid Drivers' License Must have reliable private transportation At least 1 year of Assistant Management experience. Food service experience is a plus. Able to do basic business math Basic computer literacy Able to work a varied schedule including late nights and weekends We are a growing company that believes in coaching and supporting every individual to grow to their full capacity. Our Taco Bell Restaurant Assistant General Manager benefits include: Competitive Starting Pay Advancement Opportunities Bonus Potential ECPI University will provide a scholarship match equal to direct payments paid to the University for up to 15% of the total tuition and fee charges Scholarship Opportunities are available Employees can receive discounts on movie tickets, cell phone service, hotels, vacation rentals, restaurants, retail outlets and more 401(k) Savings Plan with Match Voluntary Medical Insurance Voluntary Life & Disability Insurance Voluntary Dental Insurance Vacation Pay Meal Allowance This Summary Overview generally describes key job standards for Taco Bell Corporate employees. It is not all-inclusive, and a similar job at other Brands, Franchise or License locations may be different.

Posted 2 weeks ago

Baskin-Robbins logo
Baskin-RobbinsAnnapolis, MD

$18 - $21 / hour

Position Title: Assistant Restaurant Manager Franchise Organization/Location: Maritime Coffee Time/Annapolis Area Reports To: Restaurant Manager ?Overview An Assistant Restaurant Manager is generally responsible for supporting the Restaurant Manager, Shift leaders and Team. They perform all duties of the Restaurant Manager in their absence. Primary duties generally include floor operations, and Brand Training programs. Generally responsible for providing strong, positive leadership to his/ her team to deliver great friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They support the Restaurant Manager in the overall operation of the restaurant according to Dunkin' standards, franchisee policies and procedures and in compliance with all applicable laws. Responsibilities Include: Able to perform all responsibilities of restaurant team members Lead team meetings, along with Restaurant Manager Oversee Brand Training Programs, schedule, train, validate, certify team and shift lead staff Ensure Brand standards, recipes and systems are executed Create and maintain a guest focused culture in the restaurant Review guest feedback results and implement action plans to drive improvement Communicates restaurant priorities, goals and results to restaurant team members Execute along with RM, new product rollouts including training, marketing and sampling where applicable Execution of Point of Purchase instore set up per Brand standards Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws Control costs to help maximize profitability Completion of inventory on a periodic basis as determined by Franchisee Support RM in completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards Support RM in assigning staff and deployment Support to RM in completion of supplier and other vendor orders Conduct self-assessments and corresponding action plans Ensure restaurant budget is met as determined by Franchisee Manages cash over/short in restaurant and ensures team members are following franchisee's cash management policies Engages with Dunkin' Brands Field Operations team as appropriate Management Responsibilities Include: Recruit, hire, onboard and develop restaurant team members Assist team and shift lead performance appraisal process Coach restaurant team members to drive sales, improve profitability and guest satisfaction Education/Experience: Basic computer skills Fluent in spoken and written English Basic math and financial management Previous leadership experience in retail, restaurant or hospitality PAY: $18-21*+Tips Pay is based upon experience and availability. If candidates have open availability (i.e. opening, mid, closing shift and weekends) and previous experience as an Assistant Manager - they will be considered for the higher range of pay. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10784893"},"datePosted":"2025-10-13T18:49:02.663564+00:00","employmentType":["FULL_TIME"],"hiringOrganization":{"@type":"Organization","name":"Baskin Robbins","sameAs":" https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_1743491292322/1743491292322.png"},"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","streetAddress":"38 West Street","addressLocality":"Annapolis","addressRegion":"MD","postalCode":"21401","addressCountry":"US"}}],"baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"minValue":0,"maxValue":0,"unitText":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer Careers Overview Working at Baskin-Robbins Culture Benefits & Perks Training & Development Dunkin's cup Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close Careers Home Working at Baskin-Robbins Culture Benefits & Perks Training & Development Purpose and Values Search Careers Back Assistant Manager

Posted 30+ days ago

CONTACT GOVERNMENT SERVICES logo
CONTACT GOVERNMENT SERVICESBaltimore, MD
Agile Coach Employment Type: Full-Time, Experienced Department: Project Management CGS is seeking an experienced, enthusiastic team member to act as an Agile Coach within our team supporting a large federal agency. The agency is committed to an operating model based on Agile, Product-focus, and DevSecOps in pursuit of increasing efficiency, efficacy, and overall success of various IT verticals and missions. The ideal candidate should embody an Agile mindset and be passionate about empowering an Agile culture through experience coaching, guiding, and supporting executives, managers, product owners, Scrum Masters, and others. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: Oversee the Agile transformation for multiple teams at both the team and program level to enable successful delivery of large strategic system development initiatives. Facilitate team workshops to help new teams understand Agile and Lean principles, Scrum, Kanban, individual and team roles and responsibilities. Lead in the creation, delivery, and strategy of Agile Training to government stakeholders and contractors regarding agency Agile processes, tools, and policies Help teams with sprint planning and implementation, as well as provide ongoing Agile Coaching support for new Agile teams throughout multiple iterations. Provide ad hoc coaching to teams that have implemented Agile but need assistance to refine their processes. Provide practical hands-on mentoring to Scrum Masters, Product Owners, and team members of new and existing Agile teams. Help teams set up their team boards, workflow automation, and automated reporting. Assist organizations to define, prioritize, and decompose requirements in Product and Program Backlogs Evolve and maintain the Agile Maturity Assessment model, Assess team performance and Agile maturity, and report findings. Provide feedback on processes, policies, procedures, training, and tooling changes to better support the enterprise's Agile transformation. Facilitate and coordinate cross-team planning workshops and coach other scrum masters to facilitate cross-team planning workshops. Facilitate and coordinate cross-team grooming sessions. Lead and participate in Agile communities of practices. Prepare and/or update organization-wide Agile artifacts and methodology documentation. Help iterate on and provide recommendations to advance the Agile Transformation Roadmap. Embed an agile culture using techniques from a wide range of agile and lean methodologies and frameworks. Ensure Agile project metrics are being tracked and monitored for indications of potential problem areas and assist teams in identifying and implementing solutions to address the problems. Oversee the coaching and planning of multiple high-performing Agile development teams and large-scale programs across the enterprise. Qualifications: Familiar with DevSecOps tools and techniques such as modern IDE's, GitHub, containerization, everything as code, and zero-trust. Ability to demonstrate superior organizational skills with an acute attention to detail. Ability to work effectively under pressure in time-sensitive situations and prioritize multiple projects with similar deadlines. Agile coaching experience. Minimum of 5 years of practical Agile experience. Strong understanding of Agile concepts with an emphasis on SAFe including Scrum, Kanban, Product Ownership, and Agile Scaling. Experience as a hands-on organizational change agent working across multiple teams Experience with assisting leadership and team members with removing barriers and embracing transformation by assisting each organization to customize its own path, approach, and solutions to becoming Agile.. Experience with launching Agile Release Trains, building a Continuous Delivery Pipeline with DevOps culture, empowering a Lean Portfolio, and clearly understanding what it takes to successfully implement SAFe in the enterprise (starting with teams' / Program levels and scaling up to Large Solutions and Portfolio levels). Experience supporting and executing PI Planning events and coordinating multiple Agile Release Trains (ARTs). Ideally, you will also have: Master's degree or other higher education degree in Information Technology-related field. Certifications including or equivalent to Scaled Agile Framework- SPC - ScrumAlliance- CST - ICAgile- ICE-AC / ICP-CAT- Equivalent Expert / Senior Coaching Certifications. Secure coding knowledge. Open-source tools management. SEI-CMMI and NIST experience. Project Management Training or Education such as PMP program. Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. Health, Dental, and Vision Life Insurance 401k Flexible Spending Account (Health, Dependent Care, and Commuter) Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: [email protected] #CJ $81,536 - $110,656 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Posted 30+ days ago

Adventist HealthCare logo
Adventist HealthCareRockville, MD

$19 - $24 / hour

Shady Grove Medical Center If you are a current Adventist HealthCare employee, please click this link to apply through your Workday account. Adventist HealthCare seeks to hire an experienced Cook II who will embrace our mission to extend God's care through the ministry of physical, mental and spiritual healing. As a Cook II you will: Responsible for cooking food and following standardized recipes 100% of the time Responsible for preparing food Responsible for adhering to HACCP guidelines. Responsible for Hazard Analysis and Critical Control Points Must follow Department Policies and Procedures on cleaning Other Duties as Assigned Qualifications include: High School diploma or GED preferred 2 to 4 years of professional food service experience, Hospital or Healthcare experience preferred (but not mandatory). ServSafe or be able to pass ServSafe within 60 days Work Schedule: Monday through Friday, shifts vary 6:30 AM - 3:00 PM, 10:30 AM - 7:00 PM, or 11:30 AM - 8:00 PM; every other weekend availability mandatory. Pay Range: $18.80 - $24.18 If the salary range is listed as $0 or if the position is Per Diem (with a fixed rate), salary discussions will take place during the screening process. Under the Fair Labor Standards Act (FLSA), this position is classified as: United States of America (Non-Exempt) At Adventist HealthCare our job is to care for you. We do this by offering: Work life balance through nonrotating shifts Recognition and rewards for professional expertise Free Employee parking Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available) Paid Time Off Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance Subsidized childcare at participating childcare centers Tuition Reimbursement Employee Assistance Program (EAP) support As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County. If you want to make a difference in someone's life every day, consider a position with a team of professionals who are doing just that, making a difference. Join the Adventist HealthCare team today, apply now to be considered! COVID-19 Vaccination Adventist HealthCare strongly recommends all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination. Tobacco and Drug Statement Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use. While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act. As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result. Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing. ("Nicotine products" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.). Equal Employment Opportunity Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background. AHC does not discriminate in employment opportunities or practices on the basis of race, ethnicity, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, pregnancy and related medical conditions, protected veteran status, or any other characteristic protected by law. Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law. Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants' religious beliefs. Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.

Posted 30+ days ago

Greater Baltimore Medical Center logo
Greater Baltimore Medical CenterTowson, MD

$31 - $48 / hour

Under general supervision, provides direct patient care to assigned patients. Education: Associate Degree from an accredited School of Nursing required. Licensures/Certifications: Current registration with the Maryland State Board of Examiners of Nurses as a Registered Nurse. Completion of "Healthcare Provider" CPR course, bi-annually. Experience: One-year Registered Nurse experience required Skills: Proficiency in developing nursing plan of care, implementing effective nursing care, and evaluating outcome of nursing intervention. Excellent communication and interpersonal skills. Effective planning and organizational skills in order to effectively manage multiple priorities simultaneously Strong analytical skills Effective skills in use of computer programs Demonstrates skill in patient experience and service recovery Principal Duties and Responsibilities: Utilization of Nursing Process A. Assessment. Compiles database and formulates nursing diagnosis. Utilizes physical assessment and interviewing techniques. Anticipates need for intervention by other disciplines. Determines priorities for patient care needs or problems. Reassesses the patient as indicated by changes in condition and/ or response to treatment(s) B. Planning. Initiates and updates a written nursing plan of care for patients by incorporating scientific and psychosocial principles that support the nursing diagnosis. Incorporates information obtained from nursing care planning conferences into written nursing plan of care. Coordinates patient, family, significant other, and health team members in the planning of hospital and post-discharge care. C. Implementation. Performs clinical nursing skills independently. Administers medications, IV therapy and treatments appropriately and accurately. Initiates appropriate emergency procedures as necessary. Appropriately delegates and coordinates the duties of ancillary personnel. Communicates the patient's status and plan of care through written documentation in the patient's medical record. Verbally communicates the patient's status to physicians, nurses and other health care professionals. Communicates in a therapeutic manner with the patient, family and visitors. Applies teaching/learning principles in education of patient and family. II. Patient Care Coordination Manages daily patient assignment by appropriately setting priorities. Delegates responsibility appropriately and monitors the nursing care delivered to patients by ancillary personnel. Coordinates patient activities with other disciplines. III. Teaching and Quality Improvement Develops, documents and implements Patient Teaching and Discharge Planning Record. Participates in established patient, family, staff and/or student education program. Participates in clinical monitoring at the unit level. Identifies unit, staff and patient care problems. Takes action or refers problems to appropriate resources when indicated. IV Professional Excellence Model May participate in activities of the RN 3 with the exception of serving as a facilitator for the Nurse Residency Program If competent, serve as a charge RN and monitor productivity/patient flow If competent, precept new staff All roles must demonstrate GBMC Values: Respect I will treat everyone with courtesy. I will foster a healing environment. Treats others with fairness, kindness, and respect for personal dignity and privacy Listens and responds appropriately to others' needs, feelings, and capabilities Excellence I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others. Meets and/or exceeds customer expectations Actively pursues learning and self-development Pays attention to detail; follows through Accountability I will be professional in the way I act, look and speak. I will take ownership to solve problems. Sets a positive, professional example for others Takes ownership of problems and does what is needed to solve them Appropriately plans and utilizes required resources for various job duties Reports to work regularly and on time Teamwork I will be engaged and collaborative. I will keep people informed. Works cooperatively and collaboratively with others for the success of the team Addresses and resolves conflict in a positive way Seeks out the ideas of others to reach the best solutions Acknowledges and celebrates the contribution of others Ethical Behavior I will always act with honesty and integrity. I will protect the patient. Demonstrates honesty, integrity and good judgment Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers Results I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals. Embraces change and improvement in the work environment Continuously seeks to improve the quality of products/services Displays flexibility in dealing with new situations or obstacles Achieves results on time by focusing on priorities and manages time efficiently Pay Range $31.25 - $48.02 Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs. Equal Employment Opportunity GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

Posted 30+ days ago

C logo

SIU Investigator - Underwriting & Premium Fraud

CNA Financial Corp.Timonium, MD

$54,000 - $103,000 / year

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Job Description

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.

Under minimal direction, initiates and manages suspected fraudulent underwriting and insurance premium investigations involving the highest complexity matters. Provides advice, direction, and support to underwriters, auditors, business unit leadership, corporate investigations and other stakeholders across the organization on the detection, investigation, and litigation of suspected underwriting matters.

JOB DESCRIPTION:

Essential Duties & Responsibilities

Performs a combination of duties in accordance with departmental guidelines:

  • Leads the detailed analysis and completion of thorough and timely investigations of suspected underwriting fraud by following Best Practice Guidelines and collaborating with business stakeholders.

  • Develops and executes investigation strategy either independently or in collaboration with underwriting professionals, counsel, experts, insureds, and other stakeholders.

  • Manages investigation activities independently and/or coordinates/oversees vendor service partner activities in the field.

  • Maintains detailed, accurate and timely case records by following established Best Practices for file documentation and by creating comprehensive reports of investigative findings, and conclusions.

  • Makes recommendations for resolution by presenting evidence-based findings and proposing solutions of moderate to complex scope.

  • Identifies opportunities and participates in the design and implementation of process or procedural improvements.

  • Leads or directs efforts to build and enhance and oversees organizational capabilities by developing and delivering fraud awareness or regulatory compliance training and mentoring SIU staff.

  • Leads or directs the preparation of cases for appropriate reporting to outside agencies; leads or directs pursuit of criminal or civil actions through gathering and documenting relevant data, organizing and summarizing facts and testifying on behalf of the company in civil or criminal matters.

  • Continuously develops knowledge and expertise related to insurance fraud by keeping current on related law, regulations, trends, and emerging issues and participating in insurance fraud or related professional associations.

May perform additional duties as assigned.

Reporting Relationship

Typically Manager or Director

Skills, Knowledge and Abilities

  • Solid knowledge of property and casualty claim handling practices

  • Strong technical knowledge of practices and techniques related to investigations and fact finding. For roles focused in an area of specialty (medical provider investigations), strong technical knowledge of respective specialty practices is required.

  • Strong interpersonal, oral, and written communication skills; ability to clearly communicate complex issues

  • Ability to interact and collaborate with internal and external business partners, including outside agencies

  • Ability to work independently, exercise good judgment, and make sound business decisions

  • Detail oriented with strong organization and time management skills

  • Strong ability to analyze complex, ambiguous matters and develop effective solutions

  • Proficiency with Microsoft Office applications and similar business software, and understanding of relational databases information querying techniques

  • Ability to adapt to change and value diverse opinions and ideas

  • Developing ability to implement change

  • Ability to travel occasionally (less than 10%)

Education and Experience

  • Bachelor's degree or equivalent professional experience.

  • Minimum of three to five years of experience conducting investigations in the area of a) insurance fraud, b) law enforcement, c) civil or criminal litigation, or d) similar field.

  • Professional certification or designation related to fraud investigations strongly preferred (e.g., CFE, CIFI, FCLS, FCLA, or similar).

#LI-AR1

#LI-Hybrid

In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $54,000 to $103,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com.

CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact leaveadministration@cna.com.

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