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White Oak Medical Center

If you are a current Adventist HealthCare employee, please click this link to apply through your Workday account.

White Oak Medical Center seeks to hire an experienced Quality Advisor RN for our Quality Department who will embrace our mission to extend God's care through the ministry of physical, mental, and spiritual healing.

As a Quality Advisor, you will:

• Provide one-on-one customer service and area-specific coaching to assigned departments regarding Tracer findings, compliance with regulatory requirements (e.g. TJC, CMS, Maryland Office of Healthcare Quality (OHCQ), Maryland Healthcare Commission (MHCC)) and education/ awareness of Sentinel Events/ alerts from TJC and CMS
• Facilitate focused quality and performance improvement efforts in accordance with AHC's documented Performance Improvement System (DMAIC) for assigned departments, units and committees. Effectively lead projects and project teams to ensure timely, fiscally sound, quality improvement projects.
• Partner with assigned areas to support continuous accreditation readiness (e.g. Mock surveys, Inter-Cycle Monitoring, Survey, etc.) Conduct Tracers and mini Tracers to ensure compliance with Entity and AHC policy, TJC standards, and CMS/ DHMH regulations
• Monitor and assist in the preparation of status reports for assigned monthly project review (measure monitoring)
• Support assigned committees
• Support Peer Review efforts for nursing and LIPs by providing quality data and educating the nurse leadership and department chairs on quality data, accreditation and regulatory standards.
• Supports activities/tasks resulting from patient safety incidents/ findings
• Participate in RCA's in assigned areas
• Interacts with people effectively. Able and willing to share and receive information.
• Co-operates within the group and across groups.
• Supports group decisions and puts group goals ahead of own goals
• Expresses ideas effectively.
• Organizes and delivers information appropriately.
• Listens actively.
• Adapts to changing work environments, work priorities and organizational needs.
• Able to effectively deal with change and diverse people
• Takes action to influence events.
• Generates ideas for improvement, takes advantage of opportunities, suggests innovations.
• Does more than required.
• Analyzes problem by gathering and organizing all relevant information.
• Identifies cause and effect relationships.
• Comes up with appropriate solutions.
• Sets and maintains high performance standards.
• Pays close attention to detail, accuracy and completeness.
• Shows concern for all aspects of the job and follows up on work outputs.
• Plans and organizes tasks and work responsibilities to achieve objectives.
• Sets priorities. Schedules activities.
• Allocates and uses resources properly.
• Displays energy and enthusiasm in approaching the job.
• Commits to putting in additional effort.
• Maintains high level of productivity and self-direction.

Qualifications include:

• RN required, Master's Degree preferred
• Project management experience in the health care industry
• Strong knowledge of clinical operations
• Behavioral health experience, strongly preferred
• Experience interacting with cross functional teams
• Proficient in Microsoft Office Suite
• RN license required
• Six Sigma Green Belt or higher-must be obtained if hired within 1 yr of hire
• CPHQ preferred
• Excellent communication, relationship building and interpersonal skills
• Excellent organizational and priority setting skills

Work Schedule:

• Employment Type: Full-time

• Hours per Week: 40 hrs/week

• Typical Daily Schedule: 6:45a-7:15p Monday through Friday

• Shift Type: Day

• Holiday Requirements: Follow company holiday calendar

• Shift Differential Eligible: Yes

Pay Range:

$71,932.12 - $107,889.60

If the salary range is listed as $0 or if the position is Per Diem (with a fixed rate), salary discussions will take place during the screening process.

Under the Fair Labor Standards Act (FLSA), this position is classified as:

United States of America (Exempt)

At Adventist HealthCare our job is to care for you.

We do this by offering:

• Work life balance through nonrotating shifts

• Recognition and rewards for professional expertise

• Free Employee parking

• Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire

• Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)

• Paid Time Off

• Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period

• Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance

• Subsidized childcare at participating childcare centers

• Tuition Reimbursement

• Employee Assistance Program (EAP) support

As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.

If you want to make a difference in someone's life every day, consider a position with a team of professionals who are doing just that, making a difference.

Join the Adventist HealthCare team today, apply now to be considered!

COVID-19 Vaccination

Adventist HealthCare strongly recommends all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination.

Tobacco and Drug Statement

Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use.

While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act. As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result.

Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing. ("Nicotine products" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.).

Equal Employment Opportunity

Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background. AHC does not discriminate in employment opportunities or practices on the basis of race, ethnicity, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, pregnancy and related medical conditions, protected veteran status, or any other characteristic protected by law.

Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law. Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants' religious beliefs.

Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.