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Quality Control Supervisor

Location: This role is based out of two Chestertown, MD locations, with time balanced between both offices to ensure full departmental support

Work Hours: 8:00 AM to 5:00 PM, Monday through Friday

Salary Range: $65k-$90k per year

Make the Right Connection-Build Your Career with Dixon!

Join The Dixon Group in Chestertown, MD, as an experienced Quality Control Supervisor for our Specialty Products team. In this autonomous role, you will ensure objective oversight by developing and managing our complete quality framework, from standards and audits to root cause analysis. You will be the critical technical liaison between engineering and production, translating complex designs into manufacturable, high-quality components and embedding quality from the initial design. We are looking for a proactive, collaborative self-starter with a passion for continuous improvement who can balance long-term strategic initiatives with daily quality challenges.

About Us: The Dixon Group is a global, family-owned manufacturing company with a history of over 100 years of operation in the U.S.A. Based in Chestertown, Maryland, with distribution centers located worldwide. The company has a diverse workforce and a strong values-based culture. As an innovator in the hose coupling industry, our mission is to provide real solutions for our customers while fostering a supportive and collaborative work environment.

At The Dixon Group, we value the contributions of our Military Veterans and proudly employ our nation's heroes. Veterans are strongly encouraged to apply.

What You'll Do:

• Lead, mentor, and train a team of quality technicians.

• Facilitate regular cross-departmental meetings, bridging gaps between design intent and manufacturing practicality.

• Apply machining, quality, and engineering methods to maintain dimensional tolerances and reduce scrap.

• Ensure adherence to Quality Management System (QMS), policies and procedures.

• Review and approve 2D drawings with manufacturing feasibility in mind; obtain required quality stamps.

• Conduct Root Cause Analysis (RGA) and manage Corrective Action Reports (CAR) for defects, non-conformances, and customer complaints.

• Provide actionable feedback to Engineering and Production.

• Operate and interpret data from advanced basic measuring equipment, including but not limited to:

• Coordinate Measuring Machine (CMM), Optical Comparator

• Micrometers, calipers, gage blocks, radius gages, ring and plug gauges, hardness testers, thread gauges, indicators, and protractors

• Interpret and apply standards such as ANSI, ASTM, API, ISO9001, and ASME Y14.5 (GD&T).

• Manage gauge calibration and maintain calibration databases.

• Perform internal and external quality audits.

What We're Looking For:

• Bachelor's degree in Engineering, Manufacturing Technology, or related technical field; equivalent work experience may be considered.
• Minimum of 2-5 years of experience in quality assurance/control, ideally in a manufacturing or prototyping environment.
• CAD software certificate such as; CSWA (SOLIDWORKS CAD Design Association Certificate) or CSWP (SOLIDWORKS CAD Design Professional Certificate) is helpful
• Proven ability to inspire and mobilize teams toward ambitious goals; a mentor who is passionate about developing talent and fostering an inclusive team environment.
• Strong ability to interpret technical drawings and specifications using GD&T standards.
• Hands-on mechanical aptitude for fitting and assembling parts for functional testing.
• Proficient in software tools including Microsoft Office, SolidWorks, CAM, and PDM systems. Ability to adapt to new platforms as needed.

What We Offer:

• Medical, dental, and vision insurance for you and your family
• Competitive salary
• Bonus programs
• 401K retirement plan
• Training opportunities
• Tuition reimbursement
• Paid vacation, PTO, and holidays
• Gym reimbursements, and more!

Join us and be a part of a team that values your contributions and supports your goals!

The Dixon Group is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices and laws. Accordingly, to the fullest extent required by applicable law, The Dixon Group strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons.

The Dixon Group is committed to protecting the privacy rights of its employees and job applicants to the fullest extent required by applicable law. To that end, personal information will be collected solely for those legitimate business purposes recognized by law, and then maintained in a manner consistent with all applicable laws and regulations pertaining to document retention requirements. The Dixon Group does not sell personal information to third parties, and does not share such personal information with third parties except when authorized by law to do so (e.g., in response to a lawful subpoena; mandatory tax reporting; etc.)