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The position of Lead Ambulatory Care Clinical Pharmacist assumes the same role and responsibilities of the clinical pharmacist with greater emphasis on providing leadership and clinical pharmacist services in ambulatory care settings. This individual will lead and supervise workflow daily, regularly attend designated committee meetings, collaborate with the pharmacy leadership on clinical initiatives, policies, and protocols, and serve as a liaison between pharmacy leadership and clinical pharmacists. The Lead Ambulatory Care Clinical Pharmacist will assist with operationalizing and implementation of clinical policies, as well as assisting with quality improvement and medication safety processes and initiatives. The Lead Ambulatory Care Clinical Pharmacist is expected to work collaboratively with pharmacy personnel, as well as all other medical personnel to ensure that the department is delivering high quality pharmaceutical services to hospital patients in a fiscally responsible manner. The Lead Ambulatory Care Clinical Pharmacist position will split between staffing days and on campus project days. Education: Pharm D from an accredited college or university or BS in Pharmacy from an accredited pharmacy school, with completion of ASHP accredited residency program. If residency is not completed, must have a minimum of three to five years of hospital pharmacy experience. Licensures/Certifications: Current Maryland State Pharmacist License, eligibility Current driver's license and car insurance Experience: Clinical Pharmacy Residency preferred, ideally with a concentration in Ambulatory Care Ambulatory Care Specialty Residency, BCPS or other specialty certification preferred If residency is not completed, must have a minimum of three to five years of hospital pharmacy experience in specialty area Skills: Thorough knowledge of current theory and practice of proper pharmacy services. Ability to access and recommend therapeutic regimens for complex and chronically ill ambulatory care patients. Demonstrated ability to achieve desired therapeutic outcomes while taking into account safety, quality, cost and evidence-based practices. Ability to work collaboratively with multidisciplinary clinicians and care teams to provide safe and effective care. Strong communication skills in order to effectively counsel patients, provide drug information and answer questions. Knowledge of clinical pharmacology, pharmacokinetics, adverse drug reactions and drug interactions and ability to interpret clinical laboratory data. Skill in preparing intravenous admixture solutions such as parenteral nutrition formulations and chemotherapeutic agents. Skill in data analysis and interpretation. Understanding of potential ambulatory care clinical pharmacy issues related to operations, billing systems and other non-clinical topics. Skill in proactively identifying and anticipating issues; ability to escalate issues when necessary. Ability to organize and prioritize the day to day activities to be most efficient when assigned to specific patient care units. Skill in problem assessment and resolution. Ability to coordinate the work of others when tasked. Knowledge of personnel practices such as monitoring attendance, evaluating & improving performance, and handling employee complaints. Skill in managing teams and mentoring pharmacists, students and residents. Skill in oral and written communication. Good critical thinking skills. Principal Duties and Responsibilities: Direct patient care responsibilities, including, but not limited to the following: Leads the provision of safe, efficient, equitable, and patient-centered ambulatory clinical pharmacy services. Assesses, recommends and makes modifications to therapeutic regimens for complex and chronically ill ambulatory care patients so as to achieve desired therapeutic outcomes, taking into account safety, quality, cost, and evidence-based practices. Collaborates with multidisciplinary clinicians and care teams to provide safe and effective care. Evaluates appropriate laboratory tests and utilizes physical assessment skills in support of medication therapy. Provide drug information to patients and health care team members Demonstrates knowledge and communication skills to effectively counsel patients and answer questions. Provides and documents clinical consults and encounters appropriately, and in a manner, that supports the measurement of pharmacist outcomes. Provides medication education in the ambulatory care setting as requested by nursing, providers or other personnel as related to direct patient care. Acts as a well-integrated member of the patient-centered multidisciplinary care teams. Actively participates in advancing the concepts of patient-centered care in the inpatient and ambulatory care settings. Project Day Responsibilities: Participates in strategic development and growth of pharmacy programs, including ambulatory patient care services. Collaborates with Clinical Pharmacy Manager to develop and maintain policies and procedures related to ambulatory clinical pharmacy services. Facilitates, analyzes, and/or implements quality improvement initiatives that align with nationally recognized standards and best practices in ambulatory care, including medication use and clinical outcomes measures. Works toward entering into collaborative practice agreements with physicians/physician groups to provide collaborative drug therapy management Collaborates with Transition of Care pharmacist coordinator in implementing well aligned process of patient's discharge. Actively involved in creating sound medication reconciliation process across all levels of care. Attends designated interdepartmental meetings as pharmacy representative. Provides ambulatory care clinical pharmacy perspective on issues related to operations, billing systems, and other non-clinical topics. Works with the pharmacy operations team to support daily workflow, and helps manage schedules within ambulatory care clinics. Escalates necessary clinical issues to the appropriate management team within the department. Leads pharmacist participation in meaningful scholarship activities through example and mentorship of department pharmacists, students and residents. Staffing and Other Responsibilities: Works collaboratively with all staff to ensure the safe and efficient operation of the Pharmacy. Provide support to transitions of care coordinator in the development and implementation of a consistent and sustainable TOC service Provide guidance to transitions of care coordinator in strategizing the coordination of transitions of care across health care settings Readily accepts challenges and performs assignments utilizing critical thinking skills. Identifies and anticipates issues, takes responsibility for correcting issues with a well-designed solution. Participates in interviewing & hiring new employees, oversees the orientation & training of new & current employees, provides performance feedback periodically and maintains the documentation necessary to support decisions related to performance. Willingly mentors colleagues, co-workers and students. Performs the duties as a preceptor for pharmacy students and residents. Works with Clinical Pharmacy Manager to support staff education Assists with clinical questions from staff. Plans for the department and helps to implement staff competencies. Supports Clinical Pharmacy Manager in meeting the goals for the department. Reports at the monthly clinical meeting. Other Duties as Assigned: Work as staff Clinical Pharmacist in Main Pharmacy and/or Anti-Coagulation Clinic should department coverage be needed. Pay Range $99,878.80 - $179,781.85 Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs. COVID-19 Vaccination All applicants must be fully vaccinated against Covid-19 or obtain a GBMC approved medical or religious exemption prior to starting employment at GBMC Healthcare, to include Gilchrist and GBMC Health Partners. Equal Employment Opportunity GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

Presidio, Where Teamwork and Innovation Shape the Future and strong account management practices. At Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses-and their customers-to achieve more through innovation, automation, and intelligent insights. The Role Presidio has an exciting opportunity for individuals who want to grow their careers as a technology sales professional. The Sales Account Manager position for Presidio is responsible for engaging with customers and technology partners to drive business growth. You will focus on nurturing and expanding relationships with existing clients, as well as prospecting for new business opportunities. A key part of your success will be your ability to manage your accounts with operational efficiency, ensuring smooth delivery of solutions and strong account management practices. Candidates in Northern VA are preferred! Travel Requirements: This position is remote, and thus minimal travel is required outside of team events. 10-15% travel Responsibilities Include: Customer Engagement & Account Growth: Develop and strengthen relationships with existing customers, ensuring high customer satisfaction and identifying upsell/cross-sell opportunities. Prospecting New Business: Identify and engage with prospective customers in target industries, developing new business leads, and converting prospects into long-term clients. Sales Strategy Execution: Develop and execute account plans that align with your sales targets and the customer's business objectives. Collaborate with internal teams to leverage resources and technology solutions. Operational Command: Maintain a strong operational understanding of your accounts, ensuring seamless delivery of services and solutions. Track performance metrics, forecast revenue, and analyze account health. Collaboration with Partners: Build and maintain relationships with Presidio's technology partners, such as AWS, Microsoft, and Cisco, to create joint go-to-market strategies and drive value to your customers. Achieve & Exceed Quotas: Meet or exceed your assigned revenue targets and customer engagement goals through proactive relationship management and consultative selling. Required Skills and Professional Experience: 3-5 years of sales in the technology industry, and experience working with technology partners and leveraging those relationships to drive joint sales opportunities. Proven track record of meeting or exceeding sales targets with a focus on customer retention and new business development. Strong operational skills: Ability to manage multiple accounts with a focus on efficiency, forecasting, and account health tracking. Preferred Skills and Professional Experience: Excellent communication and interpersonal skills: Ability to build relationships at all levels of the customer organization. Bachelor's degree in business, sales, or related field. Highly motivated and results-driven, with a passion for building relationships and delivering customer success. Ability to work both independently and as part of a collaborative team. Problem-solving mindset with a focus on delivering tailored solutions to customer challenges. 3-5 years of sales experience in the technology industry. Bachelor's degree or equivalent experience and/or military experience Your future at Presidio Joining Presidio means stepping into a culture of trailblazers-thinkers, builders, and collaborators-who push the boundaries of what's possible. With our expertise in AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world. Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you'll be part of a team that is shaping the future. Ready to innovate? Let's redefine what's next-together. About Presidio Presidio is committed to hiring the most qualified candidates to join our amazing culture. We aim to attract and hire top talent from all backgrounds, including underrepresented and marginalized communities. We encourage women, people of color, people with disabilities, and veterans to apply for open roles at Presidio. Diversity of skills and thought is a key component to our business success. At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information, visit www.presidio.com Applications will be accepted on a rolling basis. Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state and local statutes, regulations and ordinances. To read more about discrimination protections under Federal Law, please visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to recruitment@presidio.com for assistance. Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to recruitment@presidio.com. Notice to Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our careers email address, Presidio employees or any other means. Presidio is not responsible for any fees related to unsolicited resumes/CVs.

Position Summary: The Biorepository Technician I will assist in shipment & receipt, the retrieval and preservation of biological samples that arrive daily or are stored in the repository. Essential functions of the job include but are not limited to: Monitoring of freezers: Respond to freezer alarms in accordance with standard operating procedures Monitor freezers, refrigerator and room temperatures as assigned by Manager Receive biological samples: Unpack specimens and record all pertinent information in Incoming Shipment Batch and incoming folder Create a folder to house all associated paperwork Store at appropriate temperature following guidelines set by procedures Distribute confirmation of shipment receipt form if required by project Receive supplies into inventory: Verify shipment contents against packing list Quarantine Raw Materials for release by QA department Inventory of Frozen Biological Samples: Check information on sample vial against information provided by the study site Scan samples into data management system, BSI Correct paperwork where necessary and inform supervisor/manager of any discrepancies by generating a discrepancy report Assist in the inventory of returned specimens Aliquot frozen specimens utilizing aseptic technique Retrieve Frozen Samples from Inventory and Ship: Pull samples according to requisition, SOP, and instructions Perform quality control verification of outgoing samples Update Outgoing Batch Record Contact receiving labs prior to shipment to confirm shipping address and ensure contact will be available to receive specimens Ship samples (dangerous and non-dangerous goods) by Commercial or local courier Complete all paperwork (link-up forms, aliquot forms, return forms or BSI data collection sheets and any other forms which may be necessary) Miscellaneous: Label vials and shipping boxes Perform dry shipper QC Keep current on IATA Shipping Regulations and maintain certification and standards Carry out other duties/projects as assigned Qualifications: Minimum Required: High School Diploma or equivalent combination of education and experience 2 years' of general working experience Other Required: Requires good attention to detail, excellent documentation skills and must work well in a group environment Familiarity with excel and basic functions with the program Must be a flexible agile team player who can change activities and directions quickly and respond to a variety of assignment and changing business needs Ability to lift and carry between 31-50 lbs.; Ability to lift up to 50 lbs. overhead with assistance; frequently required to sit, stand and walk for prolonged periods; occasionally required to squat, bend, stoop, push, kneel, reach and perform tasks with repetitive motion; Will be exposed to a cold freezer environment (Freezer temperatures range between -20ºC -196ºC) Must be able to read, write, speak fluently and comprehend the English language Preferred: 1 year of relevant lab experience Basic laboratory skills Trained in aseptic technique Precision is required by law in some states or cities to include a reasonable estimate of the compensation range for this role. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. Reasonable estimate of the current range $18-$18 USD Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice. Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at QuestionForHR@precisionmedicinegrp.com. It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.

About Us: ProShares has been at the forefront of the ETF revolution since 2006. ProShares now offers one of the largest lineups of ETFs, with over $75 billion in assets. The company is a leader in strategies such as crypto-linked, dividend growth, interest rate hedged bond and geared (leveraged and inverse) ETF investing. ProShares continues to innovate with products that provide strategic and tactical opportunities for investors to manage risk and enhance returns. Position Summary: The Senior Specialist, Accounting position will be responsible for maintaining the accuracy and integrity of financial records, specifically related to general ledger entries and accounts payable entries. Additional responsibilities will include assisting management with the preparation of financial reports and assisting in projects to improve and streamline accounting processes. The ideal candidate will be proactive in handling financial transactions, ensuring compliance, and finding ways to enhance efficiency and accuracy in accounting procedures. Essential Job Functions[1]: Ensures the accuracy of information maintained in the general ledger, including journal entries, cash entries and entries posted through accounts payable and expense reports. Researches and resolves issues relating to transactions processed in the general ledger. Reconciles all balance sheet accounts including cash, fixed asset and intercompany accounts, and ensures all reconciling items are cleared timely and appropriately. Coordinates payment of Trust invoices with 3rd party administrators and prepares quarterly bills to be reimbursed by the Trusts. Reconciles monthly credit card statements, ensuring all transactions are recorded in the ERP and that appropriate support has been received. Proposes process improvements to automate/streamline the process. Assists in the preparation of monthly, quarterly financial reports and annual audited financial statements. Assists in Tax compliance reporting and returns. Assists in the preparation of Actual vs Budget reporting and any other FP&A related reporting, as required. Manages the Purchase Order (PO) process to include annual roll forward of PO's based on approved budgets, monitoring invoice matching and ensure timely closure of fully utilized Purchase Orders in Concur. Documents key finance Policies and Procedures to enhance controls and avoid key man risk. Supports departmental initiatives, ad-hoc projects and process improvement initiatives, as required. Education and Experience: BA/BS degree. 4+ years of experience in a corporate accounting role with solid understanding of general ledger accounting principles and practices and experience with accounts payable processing and reconciliations. Knowledge, Skills and Abilities: Experience with accounting related software (Sage & Concur preferred) as well as knowledge of MS Office software, specifically Excel spreadsheets. Strong analytical skills and close attention to detail. A customer-service attitude towards responsibilities and well-developed communications and interpersonal skills. Good planning and organization skills. Ability to work independently on assigned tasks as well as to accept direction on given assignments. Exemplifies our values: Tenacious Support of our Customers, Challenges Everything, Nimbleness, Teamwork, Personal Responsibility Be able to prioritize work effectively. Understands the needs of internal stakeholders in order to meet expectations. The compensation for this position includes salary and incentive pay. The annual base salary range for this role is $75,000-$115,000 (USD), which does not include discretionary bonus compensation. Total compensation may vary based on experience, role, location, department, and individual performance. Our Benefits: Competitive pay and discretionary bonus Paid time off Health care benefits (medical, dental & vision) Additional insurance includes basic life, accidental death and dismemberment, supplemental life, disability and legal benefit 401(k) retirement plan with matching contribution Spending Accounts (Health Care, Dependent Care, and Transportation) Wellness Programs (fitness reimbursement, Employee Assistance Program) Education assistance Hybrid work schedule Additional Programs include peer recognition, corporate matching gift [1] These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Additional privacy information for CA residents EOE STATEMENT ProShare Advisors LLC and its affiliates are equal opportunity employers and do not discriminate against otherwise qualified applicants on the basis of age, race, color, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), marital or family status, national origin, ancestry, physical or mental disability, mental condition, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable law.

The Apothecarium, founded in 2011, is a full-service medical and recreational cannabis dispensary with 4 locations in California, 6 locations in Pennsylvania, 4 locations in Maryland, and 3 locations in New Jersey. The Apothecarium prides itself on giving customers access to a wide variety of appropriately priced cannabis products in a safe, well-appointed setting. We believe in, invest in, and deliver, skilled and trained cannabis consultations and consumer experiences that enhance and enrich our customers' lives and wellness. Come see why our patients and customers choose The Apothecarium for their cannabis buying experience! Our next part time Wellness Associate will provide compassionate, friendly, and professional customer services to our patients. Wellness Associates assist our patients, caregivers and customers with cannabis recommendations through the process of product selection, affects, potency, dosing, methods of consumption, and administration. Where you'll be planted This position will be on-site in our Burtonsville, MD. Our hours of operation are 9am - 9pm 7 days/week. This role will require availability during nights, weekends, and some holidays. Pay: $16/hr w/ additional tips not included in base pay listed. Physical Requirements Stand constantly Walk frequently Reach and twist/turn with hands and arms Climb or balance and stoop, kneel, crouch or crawl Frequently lift and/or move up to 20 pounds Occasionally lift and/or move up to 50 pounds Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus To be blunt, this role will be about: Assist patients, caregivers and customers with cannabis recommendations through the process of product selection, affects, potency, dosing, methods of consumption, and administration. Management of patient records through the systems. Maintain thorough product knowledge and answer concerns and/or questions promptly and efficiently, referring to a dispensary healthcare practitioner or management team when appropriate. Maintain knowledge of state regulatory requirements and guidelines. Provide excellent customer service practices to deliver a distinctive and delightful customer/patient experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and ensure patient/customer confidentiality and security. Develop and maintain strong relationships with patients, caregivers and customers by anticipating needs. Follow established policies and procedures for customer service, staff management, patient and visitor management, inventory management, cash handling, state compliance, and safety and security guidelines. Complete the required state mandated training program. Any other tasks assigned by Management. To be successful in this role we know you'll need (Requirements): Must meet age requirements by state as determined by the Department of Health or State Regulatory Commission At least one (1) year of customer service, retail, or related experience preferred Cannabis experience a plus Must be flexible regarding work schedule, including evenings, weekends, and holidays Ability to work well within a team environment $16 - $16 an hour Wellness Associate's receive Tips. Background Check Requirement * As a condition of employment, a complete background investigation will be conducted based on the rules of the specific State in which the employee is hired. Typically, the state investigative process includes a state and federal background check. EEO Statement At TerrAscend, employees and applicants are evaluated based on their qualifications, skills, and ability to perform the duties and responsibilities of the position. TerrAscend is committed to assuring equal employment opportunities to all employees and applicants. TerrAscend is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination based on race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic information, sexual orientation, to include gay, lesbian, bisexual, transgender and gender identity, or any other consideration protected by federal, state or local laws. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and coworkers. Disclaimer This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. The list of job responsibilities, skills, duties, requirements, and the like is not exhaustive, rather it is illustrative of the current essential functions required for the position. This organization participates in E-Verify. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. E-Verify Works for Everyone For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS. Esta Organización Participa en E-Verify. Este empleador participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU.. Si E-Verify no puede confirmar que usted está autorizado para trabajar, este empleador está requerido a darle instrucciones por escrito y una oportunidad de contactar al Departamento de Seguridad Nacional (DHS) o a la Administración del Seguro Social (SSA) para que pueda empezar a resolver el problema antes de que el empleador pueda tomar cualquier acción en su contra, incluyendo la terminación de su empleo. Los empleadores sólo pueden utilizar E-Verify una vez que usted haya aceptado una oferta de trabajo y completado el Formulario I-9. Para más información sobre E-Verify, o si usted cree que su empleador ha violado sus responsabilidades de E-Verify, por favor contacte a DHS. Statement on External Recruiting Agencies TerrAscend and all affiliates do not accept blind resume submissions from external recruiting agencies. No fee will be paid to agencies who submit candidates without being under contract for an active search with TerrAscend.

Ultrasound Technologist I - Inpatient Part Time- 24 hours biweekly Performs a variety of Ultrasound tests, including vascular and general sonogoraphy, for patients of all ages. Applies principles, theories and techniques of Ultrasound to provide reliable test results. Ability to work with patients of all age groups (neonates, infants, children, adolescents, adults and geriatric) US techs must be able to demonstrate knowledge of a variety of diagnostic imaging and therapeutic equipment, including set-up, utilization, troubleshooting and proper care of equipment, assemble all relevant patient data including but not limited to clinical history, identify, assess and resolve problems for overall process improvement, prepare room and equipment and review all clinical requisitions and verify orders. Minimum Qualifications: Education- Specialized training in ultrasound. Graduate of an accredited ultrasound training program. Licensure/Certification- Preparing for ARRT or ARDMS certification in ultrasound. Note: must become ARRT or ARDMS ultrasound certified within two (2) years of hire into this position. Current BLS (CPR) in compliance with policy. Knowledge/Skills/Abilities- Comprehensive knowledge of anatomy, positioning and US techniques Knowledge of Ultrasound physics. Knowledge of medical terminology. Ability to determine machine parameters to achieve optimum US images. Ability to examine US images for the purpose of evaluation techniques, positions, and other related qualities. Ability to exercise discretion and good judgment with patients during ultrasound procedures. Ability to position patient and adjust equipment to produce desired or optimum images of desired anatomy. Skill in safe and efficient operation of US equipment. Ability to deviate from normal techniques when necessary to develop new and better techniques to keep the department up to date. Ability to determine proper sequences and protocols to achieve optimum diagnostic images with high degree of efficiency. Caring for Our Team We are committed to supporting the well-being and professional development of our team members through a comprehensive benefits package, which includes: Health, Dental, and Vision Insurance Coverage begins on the first of the month following your hire date. Life Insurance & Disability Coverage Includes company-paid life insurance, as well as short- and long-term disability benefits to provide peace of mind. Paid Time Off (PTO) A generous PTO program designed to help you recharge and maintain a healthy work-life balance. 401(k) Retirement Plan Benefit from a robust company match to support your long-term financial goals. Education Assistance & Tuition Reimbursement Support for your continued learning and career growth. Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) Options to save pre-tax dollars for eligible healthcare and dependent care expenses. Shift Differential Pay Team members working evening, night, or weekend shifts may be eligible for additional pay. Happy to Help At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.

PharmaCann, Inc. owns and operates best-in-class production facilities and retail dispensaries for cannabis-based products. We currently operate in the States of Illinois, New York, Massachusetts, Ohio, Pennsylvania, Maryland, Colorado and Michigan as a medical and/or adult use cannabis provider to patients and customers. We are looking for energetic, results-driven individuals to join our rapidly growing team and industry. Purpose This position is responsible for executing their daily role performing farming tasks within the Farm department to achieve the weekly objectives in the cannabis cultivation. The Farmer role must participate in their job with professionalism and safety, consistently. The Farmer will report to the Lead of Farm and Supervisor of Farm. Starting pay is $17.00 an hour Essential Duties Procedures & Tasks This position is responsible for performing different farming tasks at a large scale cannabis cultivation. Tasks may include farming plants, transferring plants at points of lifecycle, harvesting plants, and cleaning of the cultivation. Supporting the perpetual cannabis production workflow. This position will be trained thoroughly to perform the assigned tasks. Tasks include a variety of ergonomic positions, lifting, sitting, and reporting data to support the upkeep of the cultivation. This position is expected to perform tasks in a timely manner, accurately, safely, and compliant. This position will be responsible for participating in their role throughout the scheduled shift, consistently. Cleaning and maintaining all areas, equipment, and material throughout the cultivation. Other duties as assigned, including, but not limited to assisting other departments to help facilitate the additional and/or supplemental work, such as, Production dept tasks, Post Harvest dept tasks, cleaning, and light maintenance as needed throughout the facility. Training Requirements This position will follow the direction and training by the Lead of Farm and/or Supervisor of Farm assigned to the Lothian, MD cultivation facility. The role is expected to engage in proactive participation to be able to achieve the cultivation practices, consistently and compliant. Training towards PharmaCann's mission statement and leadership development. Understanding how to compliantly operate within the cultivation based on the state laws and regulations. Workspace and Material Maintenance This position is responsible for the upkeep of the cannabis cultivation, and reporting of malfunctions within the cultivation area. This position is responsible for utilizing equipment and supplies provided by leadership properly, as trained. This position must report to leadership when the equipment operating with is malfunctioning. Responsible for sanitizing, cleaning, and maintaining of cultivation equipment and cultivation area as instructed. Direct the communication and reporting of plant health issue concerns with the Manager of Farm for proper awareness of organization and analysis. Compliance and Reporting Take instruction from Farm leadership towards upholding current laws and regulations for the cultivation facility. Adapt to updated laws and regulations to implement safe and effective practices to sustain highest quality standards and efficiencies. Support the organizing and securing of all METRC tags and harvest batches. Take instruction from leadership with updating and tracking all required information in the Farm department logs and spreadsheets daily. Any compliance or safety mistake or error created must be addressed, reported, and resolved. Communication with appropriate leadership to ensure resolution. Supervision Works under the direct supervision of the Lead of Farm and Supervisor of Farm This position is expected to follow and obey the company policies Working Conditions Able to use a computer and/or hand tools while sitting or standing for extended periods of time. Able to move about an indoor agricultural, typical manufacturing and warehouse environment. This position is part of a fast paced environment. Working in warmer, agricultural conditions, wearing cover-all uniforms for protective layering. Able to kneel, bend, reach, rotate, and stoop on an intermittent to regular basis daily. Able to lift and move up to 50 pounds occasionally. Consistent on-time attendance for all scheduled shifts. Prepared for full 40 hour week working scheduled shifts with occasional overtime shifts to complete daily and weekly objectives. Job Qualifications Work Experience Preferred at least 1 year of prior agricultural or manufacturing experience to apply. Experience working in a fast-paced production environment required. Demonstrates ability to consistently achieve productivity and performance requirements. Demonstrates professional and respectful demeanor towards others. Demonstrates respectful verbal and written communication capability. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office, handle various types of media and equipment, and visually or otherwise identify, observe, and assess. Knowledge of local, state, regional states, and federal employment laws relating to key areas of responsibility. Education High School Diploma or equivalent required. Skill Sets Preferred for Position: Manufacturing or agricultural experience Problem solving team player Professional, quality, compliant, and safe decision making Willing to take direction Thrives in a fast paced environment Notice: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job. We are an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

GBMC Health Partners Family Care Associates is looking for an experienced Primary Care Advanced Practicing Clinician to treat patients of all ages. This fulltime position is available as a valued physician moves into retirement. Become a member of this bustling practice and enjoy working with experienced, supportive colleagues, all while providing your patients with exceptional care. Education Certified Nurse Practitioner Program OR Physician Assistant Program Skills A high level of analytical ability required for assessing patients and implementing appropriate intervention. Substantial interpersonal skills required to effectively interact with staff, physicians, patients, and family members. Licensures, Certifications Current registration with the Maryland State Board of Examiners of Nurses as a Certified Adult or Family Nurse Practitioner OR Licensed Physician Assistant. Valid contract with preceptors. Completion of "Healthcare Provider" CPR course, yearly. Physical Requirements Ability to concentrate and pay close attention to detail for up to eighty percent of work time in performing duties and dealing with patients and families often during stressful situations. Ability to stand and walk for prolonged periods. Working Conditions Normal patient care environment with possible exposure to excessive noise, dust , temperature. Exposure to adverse working conditions due to performance of patient care activities, and exposure to communicable diseases. Patient & Workplace Safety: Employee has knowledge and understanding of patient and workforce safety as it relates to job duties. Patient Population: Demonstrates competency in the delivery of care and applies the knowledge to meet age-specific needs if applicable. Principal Duties and Responsibilities Assumes responsibility for the initial evaluation and treatment of patients in assigned areas. Performs initial history and physical as evidenced by appropriate documentation. Writes standard orders in accordance with hospital policy. Writes appropriate orders related to pre-existing conditions. Discusses with the attending physician and nursing staff physical and/or emotional findings, which may interfere with care of the patient. Evaluates patient progress on a continuing basis and in collaboration with the attending physician, and alters treatment modalities as needed. Evaluates nursing, medical, social and educational needs on assigned patients. Initiates referral to appropriate ancillary departments and community resources based on patient need and documents on the progress note. Writes progress notes for each visit documenting pertinent information regarding patient progress and treatment regime. Writes orders appropriate to the patient's care requirements in compliance with existing contract. Establishes medical diagnoses in compliance with contract. Refers to the physician or designee those problems which require consultation and documents same on progress note. Makes immediate referral of acute and or life threatening patient conditions to physician or designee. Documents physical findings and treatment plan pertaining to same. Performs technical functions as covered by the job description and delegation agreement submitted to BPQA and/or MBON, approved NP agreement and in accordance with hospital policy. Documents results of technical functions performed. Reports to physician or designee any abnormal findings related to it. Monitors patient response related to technical function performed and documents it. Acts as a clinical resource. Actively supports and participates in nursing and/or hospital performance improvement initiatives. Performs activities to meet patient/family educational needs. Participates actively in health teaching of patient and family to include preventative health care as well as current medical condition and treatment regime. Evidence of same by documentation on progress note and/or established flow sheet. Plans and reviews home care instructions with patient and family if needed. Include needs for service provided by community resources and hospital based ancillary services. Assumes responsibility for utilizing opportunities for educational advancement by pursuing activities to meet identified educational needs and those required for continue certification as well as attending mandatory inservice as required. All roles must demonstrate GBMC Values: Respect I will treat everyone with courtesy. I will foster a healing environment. Treats others with fairness, kindness, and respect for personal dignity and privacy Listens and responds appropriately to others' needs, feelings, and capabilities Excellence I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others. Meets and/or exceeds customer expectations Actively pursues learning and self-development Pays attention to detail; follows through Accountability I will be professional in the way I act, look and speak. I will take ownership to solve problems. Sets a positive, professional example for others Takes ownership of problems and does what is needed to solve them Appropriately plans and utilizes required resources for various job duties Reports to work regularly and on time Teamwork I will be engaged and collaborative. I will keep people informed. Works cooperatively and collaboratively with others for the success of the team Addresses and resolves conflict in a positive way Seeks out the ideas of others to reach the best solutions Acknowledges and celebrates the contribution of others Ethical Behavior I will always act with honesty and integrity. I will protect the patient. Demonstrates honesty, integrity and good judgment Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers Results I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals. Embraces change and improvement in the work environment Continuously seeks to improve the quality of products/services Displays flexibility in dealing with new situations or obstacles Achieves results on time by focusing on priorities and manages time efficiently Pay Range $80,363.74 - $133,809.65 Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs. COVID-19 Vaccination All applicants must be fully vaccinated against Covid-19 or obtain a GBMC approved medical or religious exemption prior to starting employment at GBMC Healthcare, to include Gilchrist and GBMC Health Partners. Equal Employment Opportunity GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

Thank you for your interest in working for our Company. Recruiting the right talent is crucial to our goals. On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. We are still in the process of updating our Careers Page and applicant documents, which currently have 3M branding. Please bear with us. In the interim, our Privacy Policy here: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ continues to apply to any personal information you submit, and the 3M-branded positions listed on our Careers Page are for Solventum positions. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job Description: Software Support Analyst (Solventum) 3M Health Care is now Solventum At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you. The Impact You'll Make in this Role The person hired for the position of Software Support Analyst will provide outstanding client support for Solventum customers who are using the Solventum coding product line. Each day brings new challenges as our close-knit team collaborates across product, development, and cloud hosting to support our clients As a(n) Software Support Analyst, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by: Primary Responsibilities include but are not limited to the following: Takes inbound technical customer support calls for the Solventum HIS software solutions, which may involve multiple client phone conversations to fully understand and resolve issues Identifies and resolves customer software problems, software failures, and complex problems which require independent action to correct and/or prevent Implements software changes to resolve customer issues Builds credibility and trust with Solventum HIS customers and departments by providing solutions to software issues, inquiries and problems Participates in the on-call rotation as a required part of the role Assists in the escalation process to Development or Systems Engineering for tickets which cannot be resolved internally Actively participates in relevant corporate programs/initiatives, complies with professional and quality standards complies with corporate policies and procedures, and acts in a manner consistent with Solventum's values and ethical standards. Analyzes and recommend alternative solutions to meet customer needs Identifies areas of opportunity to improve communication and efficiency to enhance customer satisfaction Supports the team process and participate on cross-functional teams Your Skills and Expertise To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications: Bachelor's Degree or higher AND (2) two years experience in a private, public, government or military environment OR High School Diploma/GED from AND (7) seven years of experience in a private, public, government or military environment AND Minimum of one (1+) years of supporting a windows based web server that utilized one or more of the following technologies Apace, Tomcat or IIS Additional qualifications that could help you succeed even further in this role include: Related experience in consulting, software development, 2nd or 3rd tier technical support, technical project management, training development Ability to solve problems in a logical, methodical, and time efficient manner Preferred 1 year of Microsoft SQL database experience Understanding of the health care industry, and medical coding specifically Knowledge and experience with XML Ability to work independently as well as part of a team Knowledge and experience with interfaces, particularly HL7, XML, JSON Work location: Hybrid -USA (Job Duties allow for some remote work but require travel to Murray, UT or Silver Spring, MD at least 1 day per week) Travel: May include up to 10% [domestic/international] Relocation Assistance: Not authorized Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status). Supporting Your Well-being Solventum offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope. Applicable to US Applicants Only:The expected compensation range for this position is $82,370 - $100,675, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: https://www.solventum.com/en-us/home/our-company/careers/#Total-Rewards Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties. Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers. Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains. Solventum is an equal opportunity employer. Solventum will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly. Solventum Global Terms of Use and Privacy Statement Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms.

At Havenly, we believe everyone deserves a home they love. Since 2014, we’ve grown into the country’s leading interior design service. Through our brand Interior Define , we’re transforming how people shop for custom furniture by combining design expertise with a seamless sales process. We are expanding our Interior Define Studio in Baltimore, MD and seeking a sales-driven Design Expert to play a critical role in delivering a high-end, personalized customer experience while driving sales growth. If you’re passionate about interior design, thrive in a fast-paced environment, and love exceeding sales goals, this opportunity is for you! What You’ll Do: Achieve Sales Targets: Meet and exceed monthly sales quotas by delivering exceptional customer service and expert product knowledge. Client Consultations: Engage clients both in-store and virtually, consulting them on furniture selections and design choices tailored to their needs. Lead the Sales Process: Own the entire customer journey, from initial inquiry to purchase execution, ensuring a smooth, efficient, and personalized experience. Drive Sales Growth: Identify and act on opportunities to enhance sales and improve the overall customer experience within the studio. Product Expertise: Master the details of our product offerings and design services, confidently guiding clients through their purchasing decisions. Spatial Planning & Design Mood Board Creation: Work with clients to complete their room design, and ensure proper size and fit of all selected furniture pieces. Experience with 2D and 3D design softwares is a plus.  Follow-Up & Retention: Maintain proactive and timely communication with clients post-purchase to ensure their satisfaction and encourage repeat business. Market Engagement: Act as a brand ambassador to cultivate a strong community presence in Baltimore, MD and build local customer relationships. Who You Are: Sales Experience: You have 2-3 years of experience in sales (preferably in furniture or interior design) and are passionate about hitting and exceeding targets. Interior Design Experience: You have experience in the Interior Design and/or home furnishings industry. Are able to speak to and create mood boards, and floor plans for clients.  Customer-Centric: You excel in creating memorable and meaningful customer experiences that result in sales conversions. Team Player: You thrive in a collaborative environment, helping the team meet shared goals while also driving individual sales success. Goal-Oriented: Proven track record of meeting or exceeding sales targets with a consultative selling approach. Organized & Efficient: You manage multiple clients and projects efficiently, ensuring timelines are met and customer expectations are exceeded. Tech-Savvy: Proficient with tools like Canva, interior design floor planning software, and Google Suite, and comfortable adapting to new platforms in a tech-driven environment. CRM experience preferred.  Adaptable: You’re flexible, solutions-focused, and able to thrive in a fast-paced, startup-like setting. Passionate About Design: You stay informed on the latest trends in interior design and furniture and have a strong eye for aesthetics. Why Join Us? Competitive Compensation: On target earnings of $70-80,000+ per year (60/40 split between base salary and commissions based on performance). Benefits: PTO, health benefits (medical, dental, vision), 401K, company equity, and employee discounts on furniture and design services. Growth Opportunities: Be part of a fast-growing company that values your professional development and offers opportunities for advancement. Additional Details: This is a full-time position based in our Baltimore Studio, including standard retail hours, and weekend availability . The role includes standing, bending, and maneuvering in the studio to assist clients and arrange product displays. Ability to lift up to 50 lbs. and handle furniture items as needed. At Havenly, we’re committed to diversity and inclusion. We encourage all qualified candidates to apply, even if you don’t meet every requirement. If you’re driven, eager to learn, and passionate about sales and design, we want to hear from you.

NASA Federal Credit Union is in search of a Consumer Loan Servicing Team Lead II to assist the Consumer Loan Servicing Manager with daily operations of the department and mentors Loan Servicing representatives (LSRs) I-III. The Consumer Loan Servicing Team Lead II will provide assistance and acts as the information resource for LSRs I-III. This position will resolve account issues and handles escalated member contacts, as well as participate in all LSR I-III duties and responsibilities as needed. It will maintain a thorough knowledge of regulations and compliance related to consumer servicing and the associated internal policies and procedures. The CLS Team Lead II will deliver exceptional customer service via telephone, mail, and email, including assisting members with NASA FCU lending products and services. This position will maintain accurate data in the loan servicing systems for consumer loans as well as acts as a member and branch liaison for all consumer loan transaction-related questions, while identifying system and workflow improvements to enhance the team's efficiency and recommends updates to management. The CLS Team Lead II will complete special projects as assigned and prepare and present reports, while working in a fast-paced environment and manages multiple priorities while meeting deadlines. Essential Duties and Responsibilities: include the following with other duties as assigned. Remains cognizant of and adheres to Credit Union policies and procedures, and regulations pertaining to the Bank Secrecy Act. Complies with applicable federal, state and local laws and regulations. Level I: Acts as a positive role model for all LSRs by demonstrating appropriate behaviors regarding professionalism, dress code, attendance, and most importantly a consistent sense of urgency in providing exemplary member service Acts as the first level of assistance/contact for LSRs I-III issues Assists with vendor system(s) based updates/release projects; participates on core system updates/release projects for Consumer loan products (lines/loans) Possesses thorough knowledge of all Credit Union loan products and services Recommends ways to streamline processes and improve member service based on observations and feedback from LSRs and members Assists with new employee training on Consumer Loan Servicing processes Conducts monthly Individual Dialogs with LSRs I-III and reviews with Consumer Loan Servicing Manager Assists the Consumer Loan Servicing Manager with the preparation of performance appraisals for LSRs I-III and may attend subsequent meetings. Communicates with 3rd party vendors being used by Consumer Loan Servicing as needed Assists with tests and reviews of software updates applicable to department processes and/or support department and corporate projects. May also be responsible for all or part of the duties of the Consumer Loan Servicing Representative I, II and III positions May be in training to learn the job duties of the Consumer Loan Servicing Team Lead II position Level II: (In addition to the requirements of Level I) Monitors the daily workload of LSRs and recommends adjustments to ensure adequate coverage is in place Performs detailed quality checks and associated output of work to ensure processes are being maintained and completed on time Creates and modifies reports to support department processes Works with management to ensure system and product changes are updated according to changing department needs, volumes, and regulatory changes, as required Assists LSRs with decision making and troubleshooting complex requests Conducts regular refresher training sessions Researches and resolves accounting inquiries Follows-up on various system exception reports to validate data integrity and compliance Leads or supports department level projects as assigned Acts a back-up for all duties of the Consumer Loan Servicing Team Lead I position May also be responsible for all or part of the duties of the Consumer Loan Servicing Representative I, II and III Positions (the Consumer Loan Servicing Team Lead II will not quality control their own work performed as a Consumer Loan Servicing Representative I, II or III.) Education and Experience: Level I: Two+ years of directly related consumer servicing experience Strong knowledge of consumer systems and procedures, credit union and governmental agency regulations and policies Bachelor’s degree a plus Level II: (In addition to the requirements of Level I) Two+ years of directly related consumer servicing experience and one-year supervisory experience Strong knowledge of consumer systems and procedures, credit union and governmental agency regulations and policies Bachelor’s degree a plus Supervisory Experience: This position will train, mentor, support and coach all LSR’s as required by the Consumer Loan Servicing Manager. Our generous benefit package includes: NASA Federal Credit Union offers an array of benefits including comprehensive healthcare, 401(k), paid leave, remote work options for applicable positions, and more. +Insurance coverage begins the 1st day of the month, following 30 days after hire date. *100% Credit Union-Paid Full-Time Employee Benefits (Includes all Part-Time benefits listed below) Health Insurance (Choice of two nationwide PPO plans) High Deductible Plan: 100% employer contribution toward premium. (HSA and FSA compatible)+* Low Deductible Plan: Generous employer contribution toward premium. (FSA compatible)+ Dental Insurance: Generous employer contribution toward premium+ Vision Insurance: Generous employer contribution toward premium+ Long-term Disability Insurance+* Flexible Spending Medical Account (FSA)+ Flexible Spending Dependent Care Account+ Health Savings Account (HSA)+ Voluntary Supplemental Life Insurance+ Voluntary Dependent Life Insurance+ Voluntary Short-term Disability Insurance+ Voluntary Long-term Care Insurance+ Remote or Remote / Hybrid work options based on position Part-Time Employee Benefits 401(k) with employer match up to 6% and immediate 100% vesting Gain Sharing Bonus (eligibility rules apply)* Life Insurance/AD&D+* Vacation Leave (excluding Outside Loan Officers) Sick and Safe Leave 11 Paid Holidays Education Assistance Employee Referral Bonus* Credit Union Membership Eligible Employee Assistance Program+* Identity Theft Protection (Additional fee to add family members)+* Pet Health Insurance Employee Discount Program Remote or Remote / Hybrid work options based on position All benefits are based on meeting NASA Federal Credit Union’s eligibility requirements and the carrier’s terms and conditions. Posted: 3/14/25

Company Description At Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency. Our employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively. Job Description We are looking for a dedicated and experienced sales leader to play a critical role in the growth of Alertus solution in the Healthcare market. This role will report to the VP, National Accounts and is responsible for the entire sales life cycle from direct prospecting to a deployed customer in an assigned market. This is a strategic, long-term position where building strong relationships will be key to success in this role. Travel to our Baltimore HQ is required for onboarding, training, and other in-person team/company activities. Candidates must be located in the Baltimore, MD area and/or within driving distance to our headquarters. A Day in the Life: Allocate a significant portion of your day engaging in salesforce activities, including qualifying leads, developing opportunities, scheduling demos, and closing deals. Conduct online and in-person presentations to key stakeholders and decision-makers Understand the customer’s needs and help provide advanced Emergency Communication Systems to meet their requirements. Learn the “pains” of our customers and help them find solutions that fit within their budget. Develop a strong understanding of key influencers, decision-makers, and the target market Become an expert in the Alertus solution and all of our product offerings Establish a business plan focused on market expansion and engagement Prospect and identify new opportunities to continuously grow your pipeline through direct and channel sales. Drive end-user sales and renewals with a focus on net new business development Engage existing customers through their 12-month service contract making sure they see value in the Alertus solution which, in turn, leads to customer retention Understand, overcome, and innovate new methods to proactively combat common roadblocks within an assigned market Required Skills: Excellent Salesforce skills. You have developed good habits for logging activity, cleaning pipelines and accurately forecasting revenue. A good grasp of technology with a basic understanding of computer networking, IP technology, and electronics. Implementation of solution sales techniques focused on creating value and trust. Willingness to be coached as well as take initiative and act independently depending on the situation. Demonstrated ability to identify and sell to multiple buyers within an organization. Experience prospecting through phone driven initiatives, demoing through web applications, and closing deals through in-person presentations or meetings at the enterprise level. Hands-on experience using sales enablement tools like Salesforce, DiscoverOrg, and ZoomInfo. Ability to handle and overcome long-sales cycles. Education and Experience: Bachelor’s degree or equivalent experience 3+ years of sales/business development experience, preferably in IT or technology-based solutions Alertus Career Advantages: Unlimited Paid Time Off Paid Holidays 401(k) Retirement Plan Medical, Dental, and Vision Plans Short-term Disability, Accident, Hospital, and Cancer Insurance Live Near Your Work Homebuying Incentive Program Employee Referral Bonuses Flex Scheduling *Additional compensation consists of sales incentives including commissions and bonuses totaling $0-$85,000 annually The referenced base salary range represents the low and high end of Alertus’ salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Additional Information: All applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date. Protecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19. Alertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All your information will be kept confidential according to EEO guidelines. AT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP

Company Description At Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency. Our employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively. Job Description We are looking for a motivated troubleshooter to play a critical role in driving Alertus' rapid growth. The Technical Support Analyst I will report to the Technical Support Manager and will be a key player in bringing our mission to life. In this role, you will be responsible for keeping our customers’ installed Alertus systems at full readiness by combining deep technical knowledge with exceptional customer service. Our ideal candidate is a technical, versatile problem-solver with a strong desire to always provide the best and most efficient customer service. This position may possibly require adjusted work hours. Technical support coverage ranges from 7am-7pm EST. A Day in the Life: Answer incoming Support calls Research, analyze & resolve Alertus hardware & software issues escalated from lower-tiered support Support lower-tiered Support Analysts assisting customers via phone, email, and screen share Collaborate with Support Lead & colleagues to identify, diagnose, & resolve software or hardware issues Prioritize assigned cases & escalate to higher-tiered support or Support Lead as needed Support colleagues during testing, troubleshooting, and problem replication phases of product life cycles Provide guidance to customers on installing & configuring Alertus solutions Collect & analyze detailed information to categorize and document requests Create, review & update knowledge base articles for both internal and customer use Conduct Assurance Reviews with Alertus customers Leverage knowledge & experiences to grow the Alertus knowledge base Leverage skills in technical leadership / case management Required Skills: Flexibility to work different shifts Ability to participate in mandatory on-call rotation to maintain support coverage during nights, weekends, & company holidays Ability to communicate technical topics to both technical & non-technical audiences via phone, email, etc. Strong customer service mindset Strong analytical and critical thinking skills to diagnose root cause of issues Ability to work independently and as part of a team Proficient understanding of IT concepts including networking, databases and application architecture Strong understanding of networking concepts such as DNS, DHCP, HTTP(S), TLS/SSL Certificates Proficient in Root Cause & Server Log Analysis Ability to multitask & prioritize in a fast-paced, ever changing environment Understanding of IT Security Principles and Policies that impact network environments Experience with ticketing systems and remote support tools Desired Skills: Understanding of Windows, Linux and/or macOS Administration Application Support involving REST and API integrations Windows Workstation Deployment and Administration skills Web Application support Cisco and/or Avaya VoIP solutions suport Small electronics or IoT device support experience Windows Domain & Active Directory Services Scripting & Automation knowledge (Powershell, Python, etc.) Education and Experience: Bachelor’s Degree in Computer Science, Computer or Electrical Engineering, Information Technology or related field A+, Net+, ITIL Foundation or similar certification(s) 4 - 7 years prior experience working in a technical help desk environment Alertus Career Advantages: Unlimited Paid Time Off Paid Holidays 401(k) Retirement Plan Medical, Dental, and Vision Plans Short-term Disability, Accident, Hospital, and Cancer Insurance Live Near Your Work HomeBuying Incentive Employee Referral Bonuses Flex Scheduling The referenced base salary range represents the low and high end of Alertus’ salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Additional Information: All applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date. Protecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19. Alertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All your information will be kept confidential according to EEO guidelines. AT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP

Company Description At Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency. Our employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively. Job Description In this role, you will be responsible for ensuring that we are maximizing efficiency and capitalizing on the full features and benefits of the Salesforce system keeping in mind the different internal audiences and stakeholders who use Salesforce on a daily basis. This is a data-driven role where you will leverage your Salesforce expertise with the unique needs of Alertus to deliver an effective user experience as well as align with current business processes. Our ideal candidate is a highly organized individual who thrives in a high-impact role where they will work cross-departmentally to provide strategic insight into the full customer life cycle through Salesforce best practices. A Day in the Life: Acting as an administrator for Salesforce through managing user access, adoption, security, permissions, data integrity, and forecasting accuracy Developing relationships with key executives in the Marketing, Sales, Production, Accounting, and Client Services teams as well as the CEO Creating standard operating procedures around Salesforce reporting that can be used by all internal users as needed Evaluating how Alertus currently uses Salesforce and suggest and implement new processes to improve better meet company objectives Understanding the Alertus full customer life cycle from pre-sales to post-implementation feedback to effectively serve our internal and external customers Owning the Salesforce training for all internal users as well as periodically providing company-wide system training Using your technical expertise in Salesforce to ensure all of Alertus is operating at peak efficiency through establishing consistent protocols and processes Required Skills: Excellent written, verbal, and interpersonal communication skills to both technical and non-technical audiences Experience utilizing Salesforce as a sales and marketing analysis tool In-depth understanding of the platform, with the ability to build custom apps and objects, formula fields, and custom views Extensive experience with reporting and dashboards Thorough knowledge of Workflows, Process Builder, and Flows Strong understanding of Communities, Knowledge, and Data Categories Experience with Sales Cloud and Service Cloud Experience with re-engineering and updating an existing SFDC configuration to provide solutions for reporting, workflows, process builders, custom objects and enhanced functions Data Loader experience Desired Skills: Salesforce Advanced Administrator Certification Experience with Pardot Education and Experience: Bachelor’s Degree or equivalent experience Minimum of 2-4 years of Salesforce Administration experience Salesforce Administrator certification Alertus Career Advantages: Unlimited Paid Time Off Paid Holidays 401(k) Retirement Plan Medical, Dental, and Vision Plans Short-term Disability, Accident, Hospital, and Cancer Insurance Live Near Your Work Homebuying Incentive Program Employee Referral Bonuses Flex Scheduling The referenced base salary range represents the low and high end of Alertus' salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Additional Information: All applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date. Protecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19. Alertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All your information will be kept confidential according to EEO guidelines. AT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP

Company Description At Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency. Our employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively. Job Description We are currently looking for a talented Electrical Engineer to make a meaningful impact on Alertus, its customers, and the mass emergency notification industry. The Electrical Engineer will report to the VP, Product Development, and be a key player in bringing our mission to life. In this role, you will be responsible for developing, maintaining, and improving innovative life safety solutions. Our ideal candidate is an experienced, detail-oriented person used to working on a team and contributing to the project's ongoing success. A Day in the Life: Work with other engineers to develop embedded electronic solutions Design, prototype, and document these solutions, which can be standalone elements or parts of larger systems Create necessary packages for transfer to Production and Implementations teams, including bill(s) of materials, assembly instructions, test plans, and user documentation Work with QA to ensure product developments meet requirements and are ready to transition to Production team Provide high-level technical assistance to Sales team(s) for existing and legacy product(s) as necessary Required Skills: Experience with digital and analog design techniques, including best practices for volume production repeatability and reliability Electrical design experience using schematic capture tools Experience with design of multilayer and controlled impedance PCBs Design experience with mixed voltage systems and various serial protocols Experience with prototype debug tools such as oscilloscope and logic analyzer as well as techniques to identify and resolve issues Working experience with embedded firmware development and repository systems Desired Skills: Experience with LCD Display technologies Knowledge of network operation and infrastructure Some experience working with Industrial Designers to develop product packaging Experience with low power design/battery-powered design/design to cost concepts Working knowledge of techniques to reduce EMI/ESD/Susceptibility issues. Some experience working with Contract Manufacturers Strong written and oral communication skills with understanding how to engage both technical and non-technical audiences Education and Experience: 4-year degree in Electrical Engineering or related field. Equivalent experience will be considered 5-8 years of hands-on product and system design experience Alertus Career Advantages: Unlimited Paid Time Off Paid Holidays 401(k) Retirement Plan Medical, Dental, and Vision Plans Short-term Disability, Accident, Hospital, and Cancer Insurance Live Near Your Work Homebuying Incentive Program Employee Referral Bonuses Flex Scheduling The referenced base salary range represents the low and high end of Alertus' salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Additional Information: All applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date. Protecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19. Alertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All your information will be kept confidential according to EEO guidelines. AT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP

Company Description Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency. Our employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively. Job Description We are looking for a high energy professional to make a meaningful impact on Alertus, its customers, and the mass emergency notification industry. In this role, you will be responsible for developing and applying product knowledge specific to Alertus Technologies’ emergency notification products and services while serving as the subject matter expert on assigned products and services. You will be responsible for supporting technical publications, product training, product management activities, solution design, and product demonstrations. Our ideal candidate possesses a technical aptitude, a strong work ethic, collaborative communication skills, and an ability to thrive in a fast-paced environment. Additionally, the candidate will be someone who finds purpose in providing the best possible solution to mitigate gaps in our customers’ critical communication strategy. A Day in the Life: Work with the Director of Product Management and the Sales Engineering Team to develop product knowledge and assist in maintaining Alertus’ many demo environments Assist the Director of Product Management in identifying customer requirements and conveying requirements to the product development teams to ensure requirement understanding Conduct market research using tools such as surveys, desktop research, and customer calls to assist in analyzing market trends, customer feedback, and other sources to influence product strategy Participate in sales and product meetings as assigned by the Director of Product Management to collaborate and strategize with business and engineering teams Demonstrate Alertus’ core products and services as assigned by the Director of Product Participate in qualifying system integration opportunities and assist in implementing, testing, and documenting integrations Assist the Technical Writing Team in drafting and reviewing product documentation Participate in product training development and delivery to support Alertus employee professional development Assist with new product releases and events Required Skills: Basic understanding of application programming interfaces (APIs) and webhooks Ability to learn complex concepts and communicate them to technical and non-technical individuals Energy, passion, enthusiasm, and a positive attitude Exceptional organization, time management, and prioritization skills Unmatched verbal, written, and interpersonal communication skills Ability to become an expert assigned to Alertus products and services Education and Experience: BA/BS in Computer Science, Information Technology, or Electrical Engineering Academic or practical experience with Java and Python Demonstrated ability to articulate the value proposition of product functionalities Alertus Career Advantages: Unlimited Paid Time Off Paid Holidays 401(k) Retirement Plan Medical, Dental, and Vision Plans Short-term Disability, Accident, Hospital, and Cancer Insurance Live Near Your Work Homebuying Incentive Program Employee Referral Bonuses Flex Scheduling The referenced base salary range represents the low and high end of Alertus’ salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Additional Information: All applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date. Protecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19. Alertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All your information will be kept confidential according to EEO guidelines. AT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP

Company Description When minutes matter, seconds count. As a pioneer and market leader in mass notification, our mission is to empower organizations to protect lives, secure assets, and maintain business continuity. Alertus is experiencing unprecedented growth in all markets, and we're looking for like-minded individuals who take pride in offering well-developed and invaluable life safety products to an engaged customer base. Job Description We are looking for an all-star to play a critical role in driving Alertus' rapid growth. The Sales Development Representative (SDR) will report to the SDR Manager and will be a key team player in bringing our mission to life. In this role, you will be responsible for lead generation, delivering the Alertus value proposition, and new customer acquisition. This role will put you on the front lines of the company increasing product awareness and helping provide our life-saving solutions to various target markets. Our ideal candidate is a fantastic communicator with an unmatched ability to overcome challenges. A Day in the Life: Use various methods (phone/email/etc.) to create interest in and schedule demonstrations for the Alertus solution. Communicate the Alertus value proposition in an effective and flawless manner in order to schedule demonstrations of Alertus solutions Identify new accounts, contacts, and business opportunities Own the prospecting life cycle from researching and profiling strategic accounts to scheduling demonstrations Adeptly overcome objections and drive prospective customers into the sales funnel Promote and market the Alertus solution through persistent outbound sales efforts Collaborate with Regional Sales Managers to create and maintain an effective territory plan Become a key individual contributor as well as a mentor to other members of the SDR team Required Skills: Energy, passion, enthusiasm, and a positive attitude A confident and fearless approach to cold, outbound calling Willingness to hop on the phone with new people every day to explain the Alertus value proposition Exceptional organizational, time management, and prioritization skills Unmatched verbal, written, and interpersonal communication skills Vision, drive, and determination to win through being coachable and resilient Education and Experience: Bachelor’s degree or equivalent experience 1-2 years experience in a sales or customer service position Alertus Career Advantages: Unlimited Paid Time Off Paid Holidays 401(k) Retirement Plan Medical, Dental, and Vision Plans Short-term Disability, Accident, Hospital, and Cancer Insurance Live Near Your Work Homebuying Incentive Program Employee Referral Bonuses Flex Scheduling *Additional compensation consists of sales incentives including commissions and bonuses totaling $0-$5,000 annually The referenced base salary range represents the low and high end of Alertus' salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Additional Information: All applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date. Protecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19. Alertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All your information will be kept confidential according to EEO guidelines. AT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP

Company Description At Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency. Our employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively. Job Description This role reports to the VP, Client Services, and is responsible for ensuring departmental goals are met in support of the corporate mission. This is a highly-visible role critical to the overall growth and success of our organization. Our ideal candidate has a passion for customer engagement and will stop at nothing to understand and address the needs of our customer base. A Day in the Life: Management Initiatives : Works directly with the VP, Client Services to manage the day-to-day operations of the Client Services teams to provide exceptional service and support to all customers. Supports recruitment efforts, onboarding, and management of all Client Services roles. Fosters the growth of the Client Services Department through continual guidance and training to individual contributors, ensuring they are on track to meet individual and departmental goals. Ensures departmental goals are met to support the corporate mission. Occasionally makes quality control calls to customers for follow up to see how your teams are doing. Manages and nurtures existing customers to avoid customer attrition through various strategic initiatives, e.g., customer education and training, engagement calls, surveys, etc. Ensures the proper use of Salesforce and/or other databases and tools for accurate reporting and record keeping both internally to the CSM department and externally to the other Alertus departments. Create QBRs for the company on the state of the customer Training Initiatives: Oversee training operations including curriculum management Track training goals and metrics to drive continuous improvement in content and expand curriculums as needed to accommodate advancements in technology Ensure all new customer receive New Customer Training as part of their onboarding Manage digital event programs including content development, delivery resources and scheduling. Customer Experience Initiatives : Act as a customer advocate and gain insight into customer strategies to help drive success for both them and the company. Manage customer feedback strategies including surveys, Customer Advisory Board, CX Reporting and User Groups to drive NPS and ensure customer feedback is documented accurately and, appropriately conveyed to all necessary internal stakeholders allowing for process improvement and informing training/coaching opportunities. Work with Product, Sales and Technical Departments to investigate, evaluate, and improve processes to better service our customers. Develops strong relationships with internal and external stakeholders in order to drive product adoption as well as product “stickiness”. Personally delivers customer health checks-ins along with the CE team to continuously build the best strategies for engagement calls and to develop a comprehensive understanding of our customer base personally managing a book of key accounts. Develops and manages customer appreciation programs/initiatives such as determining a method for delivering gifts of customer swag and food. Coordinates customer conversations around product upgrades and new releases to support marketing directives and corporate initiatives. Cross-departmental Initiatives: Partner with senior management to implement strategies which improve client satisfaction and avoid customer attrition through various strategic initiatives Support cross-departmental initiatives to ensure promises to customers are delivered, including timely completion of Customer Assurance Reviews performed by the Technical Support team, User Group initiatives are met by our Marketing team, as well as other customer initiatives that are developed. Work with QA team to analyze product adoption and utilization trends and deliver service level recommendations based on user experience and feature requests. Support the renewal processes across the company to ensure all the renewals are successfully captured and our customers are retained. Track trends for root causes of delays in ease or cancellations of customer renewals. Oversee Incident Management operations to ensure proper adherence to process and reporting is maintained Manage Customer Experience data in CRM to deliver data driven recommendations for improvement Required Skills: Willingness to travel 10-15% of the time Customer-first mindset Highly Analytical Ability to lead a team Ability to effectively communicate difficult/sensitive information tactfully Ability to understand customers’ needs and manage client expectations Exceptional soft skills Exceptional time management skills and the ability to meet deadlines Ability to manage multiple projects simultaneously Ability to problem solve and facilitate resolution of client issues Organized and reliable: able to work independently with little direction when necessary Ability to operate in fast paced environment Ability to manage multiple projects simultaneously Education and Experience: Bachelor’s degree or equivalent experience 6+ years of experience in Customer Success, Client Services, Customer Experience, Executive Support roles or similar customer-facing role Proven experience in a management role Alertus Career Advantages: Unlimited Paid Time Off Paid Holidays 401(k) Retirement Plan Medical, Dental, and Vision Plans Short-term Disability, Accident, Hospital, and Cancer Insurance Live Near Your Work Homebuying Incentive Program Employee Referral Bonuses Flex Scheduling The referenced base salary range represents the low and high end of Alertus’ salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Additional Information: All applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date. Protecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19. Alertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All your information will be kept confidential according to EEO guidelines. AT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP

Be Challenged and Make a Difference In a world of technology, people make the difference. We believe if we invest in great people, then great things will happen. At AnaVation, we provide unmatched value to our customers and employees through innovative solutions and an engaging culture. Description of Task to be Performed: AnaVation is looking for a talented Deployment Staff Officer who is passionate about supporting National Security missions. The ideal candidate appreciates partnering with our customer and a group of intelligence and cybersecurity experts to oversee travel coordination and related administrative tasks. This position is full time on-site in Linthicum Heights, Maryland. Position Responsibilities: Works closely with the program travelers and uses the Defense Travel System (DTS) to make necessary reservations for travelers and at the conclusion of travel, the contractor shall assist the traveler with completing and submitting the necessary documentation in DTS to ensure the traveler and the Government travel charge card are properly reimbursed. Performs as the Organizational Defense Travel Administrator (ODTA) and will be responsible for assisting, providing guidance and training concerning DTS. Performs as the Program Coordinator responsible for the transitioning, maintenance, and all related activity of Government cards for the program. Assists personnel with the initiation and routing of DTS authorizations and vouchers. Works closely with travelers and approving officials to resolve any discrepancies and/or problems. Supports the designated Center, Office, and Task Force with administrative functions and deployment processes. Supports activity and data modeling, development of modern business methods, identification of best practices, and creating and assessing standard operation procedures performance. Provides group facilitation, training, and additional forms of knowledge transfer if required. Requires a practical knowledge of DTS gained through experience dealing with the program, regulations (specifically the Joint Travel Regulation), guidelines, and policies. Required Qualifications: Clearance: U.S. Citizen, SCI cleared within last 2 years. Location: Full time on-site in Linthicum Heights, Maryland. Education: Bachelor's Degree or 4 years of additional relevant experience Experience and knowledge: Experience using the Defense Travel System (DTS) Exceptional organizational skills. Demonstrates exceptional oral and written communication skills and the ability to work in a fast-paced environment. Preferred Qualifications: Clearance: Polygraph within last year Education: Bachelor's Degree and 4 years of DTS experience. Experience and Knowledge : Experience supporting USCYBERCOM missions/programs. Experience creating and maintaining standard operating procedures. Successful examples of process improvements. Experience communicating and working with technical and non-technical audiences. Benefits · Generous cost sharing for medical insurance for the employee and dependents · 100% company paid dental insurance for employees and dependents · 100% company paid long-term and short term disability insurance · 100% company paid vision insurance for employees and dependents · 401k plan with generous match and 100% immediate vesting · Competitive Pay · Generous paid leave and holiday package · Tuition and training reimbursement · Life and AD&D Insurance About AnaVation AnaVation is the leader in solving the most complex technical challenges for collection and processing in the U.S. Federal Intelligence Community. We are a US owned company headquartered in Chantilly, Virginia. We deliver groundbreaking research with advanced software and systems engineering that provides an information advantage to contribute to the mission and operational success of our customers. We offer complex challenges, a top-notch work environment, and a world-class, collaborative team. If you want to grow your career and make a difference while doing it, AnaVation is the perfect fit for you! AnaVation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.