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Greater Baltimore Medical CenterTowson, MD
$60,150 - $102,256 / year
The Ambulatory Practice Manager is responsible for the day-to-day operations in 1 - 2 designated practices within GBMC Health Partners. Under the direction of the Chief Operating Officer (COO), the Ambulatory Practice Manager proactively assesses and implements appropriate processes to ensure that all facets of ambulatory practice management are effectively addressed. This includes patient access, complete and accurate registration, revenue cycle management, payer contracting compliance, insurance referral and preauthorization requirements, health information management, patient flow, environmental safety, regulatory compliance, patient safety, quality initiatives, and patient experience. The Manager works collaboratively with physicians, advanced practitioners, and staff to ensure timely patient access to care, operational efficiency, practice optimization, and fiscal integrity. The position works with the COO (or their designee) to support the implementation or enhancement of clinic programs and services aligned with the Departments' strategic priorities. Oversees the quality and quantity of work and work method and preparation of budgets. Responsible for daily operations of two or more providers in a single location. This position has management responsibilities (e.g. hiring, terminating, performance management) and completes projects through leadership of others under their direct supervision. Oversees and monitors patient experience metrics for 1 - 2 practices to ensure customer satisfaction related to patient care, quality and customer service. Education Associates Degree in Business Administration, Business Management, Health Administration or related field is required. Combination of experience and education may be considered. Experience 2 years of progressive years progressively responsible professional-level administrative and medical practice management experience is required. Supervisory experience required. Skills Knowledge of ambulatory medical practice/ physician practice operations. Knowledge of and proficiency in the use of Electronic Medical Record systems. EPIC is preferred. Proficiency in Microsoft Office applications - Word, Excel, PowerPoint, etc. Knowledge of clinical and business compliance requirements. Understanding of physician practice billing systems preferred. Organizes and prioritizes work to meet changing priorities. Develops and recommends departmental policies to senior management of the department. Uses sound judgment and data to identify potential problems and works collaboratively with others to achieve improvement. Strong organizational skills in managing multiple priorities. Uses critical thinking skills regarding use of the medical practice/business operations software applications. Highly effective written and verbal communication with the ability to compose, type, proofread and interpret correspondences and reports. Effective interpersonal skills to establish working relationships that foster optimal quality teamwork and learning. Detailed understanding of medical practice/business operations workflows. Ability to effectively lead, supervise and coordinate the work of staff. Ability to delegate tasks to direct and indirect reports. Ability to work with diverse personalities and competing priorities to implement projects and tasks. Excellent customer service skills. Ability for problem solving and addressing issues raised by physicians, employees, and patients Licensures, Certifications CPC, CMPE, CMOM, CMMM, CPPM or CSPPM preferred. Patient & Workplace Safety: Employee has knowledge and understanding of patient and workforce safety as it relates to job duties. Patient Population: Demonstrates competency in the delivery of care and applies the knowledge to meet age-specific needs if applicable. Principal Duties and Responsibilities: Oversees and directs the work of clerical and clinical employees engaged in one or more of the following activities: medical secretarial support, medical transcription, office assistants, administrative support, patient billing and the like. Accountable for budget in coordination with CFO, GBMC Health Partners and COO. Develops and interprets information from a variety of systems and reports. Participates in the continued evaluation and improvement of the patient registration process. Develops innovative means to deliver content knowledge through effective training programs. Directs, supervises and coaches front office and clinical staff daily. Managing the flow of the clinic to insure compliance, efficiency and patient satisfaction. Manages human resources within established productivity guidelines and the personnel budget. Facilitates training and development efforts. Maintains employee competencies. Monitors and reviews work performance of the staff. Interviews and selects personnel. Responsible for carrying out all established policies. Develops and implements work processes for all areas of responsibility. Ensures compliance with institution, state and federal regulations. Processes credentialing material submitted by attending physicians. Maintains credentialing and compliance with participating insurance companies. Compiles data related to operating and capital budgets for assigned areas and develops same. Administers and monitors adherence to budget and notifies superior of significant deviations. Full Profit and Loss responsibility of the physician practice, including revenue, expenses and budgeting Ensures equipment and supply levels are appropriately maintained. Arranges for repair of equipment, order supplies from warehouse and/or vendors, and so forth. Recommends purchase of new supplies and equipment. Maintains a variety of records and logs reflecting department activities, compiles data from same and prepares regular and special reports for superior. Responsible for more complex and sensitive tasks and handles issues of a confidential nature. Maintains and/or oversees multifaceted computerized scheduling system. Oversees the management of 1 - 2 practices with moderate level/FTE producing practices. Evaluation operational needs and providing recommendations to continually improve against budget and standards. Is responsible patient satisfaction in practice(s)? Investigates and responds to patient complaints and modifies office systems to maximize patient satisfaction. Implements changes to improve satisfaction scores. Measures and runs reports from internal and patient satisfaction portals, communicates scores and progress to staff and physicians. Supports and implements ongoing computerization and networking through MIS initiatives. Oversees multifaceted computerized scheduling and billing system. Acts as a super user for the department and assists in onboarding new employees in relation to IT needs. Acts as a first responder for IT issues within the practice(s). Develops staff through coaching, mentoring, rewarding, training and guiding. Completes performance evaluations for direct reports and works with direct reports to establish performance standards for work assignments, monitors work assignments, standards, performance, and goals. Fosters a team environment. Delegates appropriately to subordinates and accepts feedback. Oversees the responsibilities of assistant managers and other practice leads. Participates in monthly quality audits, handles patient grievances, ensures a safe environment for patients and staff. Ensures a safe working environment for patients and staff. Participates in PDSA activities related to patient events and grievances. Redesigns processes to improve staff satisfaction and patient safety based on PDSA results. Communicates concerns with appropriate team members. Participates in monthly and quarterly quality and safety audits. Ensures staff are trained in appropriate competencies (Epic, MA CPR, Lawson, etc.) Requests consultations with other departments, as necessary. Acts as liaison with Finance, Billing, Access Center and other Department stakeholders. Develops and establishes new workflow procedures and standards to improve efficiency and effectiveness within the Practice. Monitors financial information to ensure appropriate utilization of workforce to include patient care coverage, RVU targets and patient satisfaction metrics. Establishes and maintains a working relationship and trust of the physician(s). Works in collaboration with the physician practice lead and informs lead physician, or designee, of all issues which affect the practice. All roles must demonstrate GBMC Values: Respect I will treat everyone with courtesy. I will foster a healing environment. Treats others with fairness, kindness, and respect for personal dignity and privacy Listens and responds appropriately to others' needs, feelings, and capabilities Excellence I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others. Meets and/or exceeds customer expectations Actively pursues learning and self-development Pays attention to detail; follows through Accountability I will be professional in the way I act, look and speak. I will take ownership to solve problems. Sets a positive, professional example for others Takes ownership of problems and does what is needed to solve them Appropriately plans and utilizes required resources for various job duties Reports to work regularly and on time Teamwork I will be engaged and collaborative. I will keep people informed. Works cooperatively and collaboratively with others for the success of the team Addresses and resolves conflict in a positive way Seeks out the ideas of others to reach the best solutions Acknowledges and celebrates the contribution of others Ethical Behavior I will always act with honesty and integrity. I will protect the patient. Demonstrates honesty, integrity and good judgment Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers Results I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals. Embraces change and improvement in the work environment Continuously seeks to improve the quality of products/services Displays flexibility in dealing with new situations or obstacles Achieves results on time by focusing on priorities and manages time efficiently Pay Range $60,150.49 - $102,255.84 Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs. Equal Employment Opportunity GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
Posted 2 weeks ago
Nothing Bundt CakesGlenarden, MD
TITLE: Guest Service Representative/Crafter -- DAY SHIFT LOCATION: Woodmore Towne Centre | 9301 Woodmore Center Drive #511, Glenarden, MD 20706 REPORTS TO: Bakery Manager/Lead Operator At Nothing Bundt Cakes, the Guest Services Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcome, and you'll create an environment of generosity, happiness, and joy in your community. But it gets even better: We close early so you can enjoy your evenings. We offer flexible work schedules. We're keeping it casual. T-shirts and sneakers are where it's at! Cake discounts. Yummm! This job is fun. It's literally a piece of cake! This is a great place to make new friends! You'll get trained. Not only on crafting cake, but on growing your career. We love to celebrate and bring joy to the community. Apply now. Joy is the job. Position Summary: The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest Service Representative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace. Accountabilities/Duties: Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs and follows NbC Sweet Steps of Service to create a superior guest experience. Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions and complementary retail merchandise. Suggests additional merchandise, including balloons, candles and cards, to complete unique celebration. Processes guest orders efficiently and accurately utilizing point-of-sale system and invites guests to join NbC Email Club to benefit from special promotions and remain connected. Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows and other surfaces. Replenishes retail merchandise and cake display case to ensure a strong visual presentation. Assembles cake and balloon orders according to guest specifications for the given celebration and follows NbC cake decorating and presentation standards with precision. Prioritizes workload according to schedule to ensure all orders are complete at the appropriate pick-up or delivery time, and crafts all orders for walk-in guests. Prepares cake decorations, boxes, bows, and other packaging materials in advance to ensure requisite supplies are readily available for cake order demands. Monitors inventory of cake-crafting supplies and notifies management when replenishment is required. Evaluates frosted and decorated cakes to ensure NbC standards are met, and notifies management of any quality control issues. Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene. Maintains a consistent work attendance and punctuality record. Core Values and Competencies: Servant's Heart o Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive. o Keeps the good of the team or guest ahead of personal interests or gain. o Displays humility and empathy in interactions with others. Spirit of a Champion o Demonstrates pride in responsibilities, an intense drive and a passion to succeed. o Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control. o Operates with a strong sense of urgency and adheres to NbC brand standards. Genuine Connections o Projects warmth, enthusiasm and optimism that attracts others. o Builds positive, productive relationships with all team members. o Listens actively and communicates openly, clearly and respectfully. Knowledge, Skills and Abilities: Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative. Enjoys interacting with diverse people and excels at providing a superior guest experience. Can perform multiple tasks simultaneously while maintaining a meticulous attention to detail. Is diligent, organized and self-motivated. Has the ability to understand and carry out oral and written instructions and request clarification when needed. Is comfortable with new technology and has the ability to operate a point-of-sale system. Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency. Has the capacity to stand for extended periods of time and work in a fast-paced environment. Education, Certifications and Work Experience Requirements: Applicants must be 16 years of age or older. While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus. Full-time or part-time opportunities available. Work Availability: Must have the flexibility to work various shifts, including DAYTIME / MORNINGS (mainly), evenings, weekends and holidays, based on changing business demands.
Posted 30+ days ago
Greater Baltimore Medical CenterHunt Valley, MD
$80,364 - $133,810 / year
Location: Anne Arundel Medical Center Under general supervision, accountable for the clinical management of patients, in accordance with State and National regulatory agency standards. Education Successful completion of a Nurse Practitioner program Experience At least five (5) years of related experience in a healthcare environment. Skills Skill in using computer, familiarity with the use of electronic medical records Effective written and oral communication skills to communicate and relate effectively with patients, family, staff, other home-based providers, the public, physicians, and insurers. Skill in effectively collaborating with a wide variety of service providers who also are working with the patient and with the team members. Skill in effectively working with patient/family with challenging psycho-social, and socio-economic issues and circumstances. Analytical skills in order to assess patients and implement appropriate intervention, care plans, and treatments Able to work under varying degrees of stress and the ability to adjust to changes in the work environment. Licensures, Certifications Current registration with the Maryland State Board of Examiners of Nurses as a Nurse Practitioner, specializing in Adult, Family or Geriatrics; Inpatient position can include Acute care certification. National and State Certification as required for the relevant position (DEA, CDS). Completion of "healthcare provider" CPR course CAPC Designation completion by end of 90-day probation period Principal Duties and Responsibilities Assumes responsibility for the initial evaluation and treatment of patients in assigned areas. Performs initial history and physical as evidenced by appropriate documentation. Writes standard orders in accordance with hospital policy. Writes appropriate orders related to pre-existing conditions. Discusses with the attending physician and nursing staff physical and/or emotional findings, which may interfere with care of the patient. Evaluates patient progress on a continuing basis and in collaboration with the attending physician, and alters treatment modalities as needed. Evaluates nursing, medical, social and educational needs on assigned patients. Initiates referral to appropriate ancillary departments and community resources based on patient need and documents on the progress note. Writes progress notes for each visit documenting pertinent information regarding patient progress and treatment regime. Writes orders appropriate to the patient's care requirements in compliance with existing contract. Establishes medical diagnoses in compliance with contract. Refers to the physician or designee those problems which require consultation and documents same on progress note. Makes immediate referral of acute and or life-threatening patient conditions to physician or designee. Documents physical findings and treatment plan pertaining to same. Performs technical functions as covered by the job description and delegation agreement submitted to BPQA and/or MBON, approved NP agreement and in accordance with hospital policy. Documents results of technical functions performed. Reports to physician or designee any abnormal findings related to it. Monitors patient response related to technical function performed and documents it. Acts as a clinical resource. Actively supports and participates in nursing and/or hospital performance improvement initiatives. Performs activities to meet patient/family educational needs. Participates actively in health teaching of patient and family to include preventative health care as well as current medical condition and treatment regime. Evidence of same by documentation on progress note and/or established flow sheet. Plans and reviews home care instructions with patient and family if needed. Include needs for service provided by community resources and hospital based ancillary services. Assumes responsibility for utilizing opportunities for educational advancement by pursuing activities to meet identified educational needs and those required for continued certification as well as attending mandatory inservice as required. Physical Requirements Work is of medium physical demand; walking and standing most of the time. Valid Driver's License and reliable transportation. Working Conditions Normal office environment with little exposure to excessive noise, dust, or temperature variances. Works in Emergency Department and on Patient units in consulting role. Work hours: 12 hours, on site Workdays: Flexible to include a 3-day weekend, option and discretion of Medical Director and/or Program Needs (Friday- Saturday-Sunday, or Saturday-Sunday-Monday) Conditions of Employment Maintain current licensure and certifications as an RN/Nurse Practitioner. Maintain CME requirements needed for licensure. Comply with conditions of Gilchrist Agreement. All roles must demonstrate GBMC Values GBMC Values Value Description Respect I will treat everyone with courtesy. I will foster a healing environment. Treats others with fairness, kindness, and respect for personal dignity and privacy Listens and responds appropriately to others' needs, feelings, and capabilities Excellence I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others. Meets and/or exceeds customer expectations Actively pursues learning and self-development Pays attention to detail; follows through Accountability I will be professional in the way I act, look and speak. I will take ownership to solve problems. Sets a positive, professional example for others Takes ownership of problems and does what is needed to solve them Appropriately plans and utilizes required resources for various job duties Reports to work regularly and on time Teamwork I will be engaged and collaborative. I will keep people informed. Works cooperatively and collaboratively with others for the success of the team Addresses and resolves conflict in a positive way Seeks out the ideas of others to reach the best solutions Acknowledges and celebrates the contribution of others Ethical Behavior I will always act with honesty and integrity. I will protect the patient. Demonstrates honesty, integrity and good judgment Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers Results I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals. Embraces change and improvement in the work environment Continuously seeks to improve the quality of products/services Displays flexibility in dealing with new situations or obstacles Achieves results on time by focusing on priorities and manages time efficiently Pay Range $80,363.74 - $133,809.65 Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs. COVID-19 Vaccination All applicants must be fully vaccinated against Covid-19 or obtain a GBMC approved medical or religious exemption prior to starting employment at GBMC Healthcare, to include Gilchrist and GBMC Health Partners. Equal Employment Opportunity GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
Posted 30+ days ago
DaVita Inc.Kettering, MD
$45 - $62 / hour
Posting Date 11/14/2025 901 Harry S Truman Dr, Largo, Maryland, 20774-5477, United States of America DaVita is seeking a Registered Nurse to join our outpatient dialysis team. In this role, you'll provide life-saving care to patients with end-stage renal disease or chronic kidney conditions. No dialysis experience required-just a commitment to compassionate, high-quality care. . Responsibilities: Deliver direct patient care in an outpatient dialysis setting Monitor patients, manage treatment plans, and respond to health changes Collaborate with a supportive clinical team, including Patient Care Technicians Educate patients and families on kidney health and treatment options Float to nearby clinics as needed; flexible schedule required What to Expect: Fast-paced, hands-on environment Long-term patient relationships Broad nursing skill application with medically complex patients Paid training provided Schedule: Flexible shifts including mornings, evenings, weekends, and holidays Training may occur at a clinic other than your home location Qualifications: RN license in the state of practice ADN required; BSN preferred Basic computer proficiency Reliable transportation for potential floating Preferred (Not Required): Experience in ICU, CCU, ER, or Med Surg CNN/CDN certification Benefits: Medical, dental, vision, and 401(k) match Paid time off and PTO cash-out Family support: EAP, Headspace, parental leave, backup child/elder care Career growth and tuition support Join DaVita and help patients live better, healthier lives. Apply today. #LI-DA3 At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. This position will be open for a minimum of three days. The Wage Range for the role is $45.00 - $62.00 per hour. Registered Nurse Acute Intermediate: $45.00 - $47.50 per hour. For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.
Posted 1 week ago
Brook LaneHagerstown, MD
4 East is a 28-bed blended Telemetry and Intermediate Care unit caring for patients with cardiac conditions, chronic illnesses, acute medical conditions, and post-surgical recovery needs. The Nursing Assistant supports the nursing team by providing direct patient care, promoting a safe environment, and assisting with essential clinical tasks. Our team prides itself on collaboration, shared expertise, and delivering high-quality, compassionate care. Essential Job Functions Provide for patients' personal care, comfort, and dignity. Assist with bathing, skin care, oral hygiene, and elimination needs. Collect specimens, obtain vital signs, administer enemas, perform non-sterile dressings, assist with surgical prep, and apply heat/ice treatments as directed by the licensed nurse. Document all care provided according to department standards. Maintain a clean, safe, and organized patient care environment. Respond promptly to call lights and anticipate patient needs through regular rounding. Communicate patient observations to the nurse assigned to the patient. Demonstrate professionalism, empathy, and respect for patient rights, values, and beliefs. Minimum Qualifications Education: High school diploma or equivalent preferred Completion of an approved Nursing Assistant Program required Experience: Previous healthcare experience preferred Licensure/Certification: Certified Nursing Assistant (CNA), State of Maryland Current BLS certification Knowledge, Skills & Abilities: Ability to apply professional nursing standards with compassion and empathy Strong communication and organizational skills Basic computer skills required Ability to work collaboratively in a fast-paced clinical environment Physical & Mental Requirements Ability to lift, push, pull, and carry varying weights as required for patient care (1-50+ lbs). Frequent standing, walking, and positioning of patients. Fine hand/eye coordination and hearing acuity required. Ability to concentrate on detailed tasks and manage multiple priorities. Exposure possible to blood, body fluids, and hazardous materials in accordance with safety standards. Why Join Meritus Health and the 4 East Team? Supportive, collaborative team environment Diverse patient population offering opportunities for skill development Meaningful work that directly contributes to patient recovery and well-being Opportunities for professional growth within Meritus Health Caring for Our Team We offer a comprehensive benefits package to support our employees' well-being and professional growth. Benefits include health, dental, and vision insurance available starting the 1st of the month following date of hire, along with life insurance, & short and long-term disability coverage. Paid Time Off begins accruing from day one, and we also provide a 401k plan, an education assistance program, and an employee assistance program. Additionally, employees working evening, night, or weekend shifts may be eligible for a shift differential, adding even more value to your role. Happy to Help At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.
Posted 2 weeks ago
Red Robin International, Inc.Waldorf, MD
$15 - $18 / hour
Line Cook Range: $15.00-$18.08 Red Robin isn't your typical burger restaurant. We're a team filled with unbridled energy, magnetic personalities, and a passion for having fun! Line Cook: You will be preparing food the Red Robin way, which includes cutting, sautéing, broiling, frying, and cooking various meals including meats, fish, poultry, vegetables, soups, salads, and other ingredients. You will be keeping Guests worry-free by adhering to safe food handling and cleanliness rules. In addition to base pay you will also receive a free meal each shift. Must be 17 or older. The role is also eligible to enjoy: Flexible work schedules 50% discount on Red Robin food and 25% for your family Referral bonuses for bringing new members to our team Additional compensation and benefits that are listed below Excellent opportunities to grow with us! Red Robin is an equal opportunity employer. We love hearing from great people who share our passion for unbridled hospitality. Legal Disclosures Pay Range (Base Pay): Pay range disclosed above. Other Types of Compensation: Referral Bonus, Employee Stock Purchase Program (after 1+ years of service, must have 20+ hours/week). Health Insurance: Health, vision, dental, accident, critical illness and hospital indemnity coverage (must be 18+). Retirement Benefits: 401k retirement plan (with company match to 4% of pay) (must be 21+, after 1+ years of service, and 1,000+ hours/year). Paid Time Off: 0.0192 hours for each 1 hour worked (after 1+ years of service, 35+ Hours/week). Application Window: Red Robin accepts applications on an ongoing basis. Red Robin is known for its laid-back atmosphere and uniquely quirky vibe. We love inspiring our guests with burgers beyond yumagination, and we're driven by serving up connection, fun and generosity that's as bottomless as our world-famous steak fries! We value a sense of belonging and welcome both similarities and differences, because Red Robin is for everyone. We are high-volume, full-service restaurant concept that has great growth opportunities. Many of our Managers were hourly Team Members at one time. Our mission is clear: Make it fresh. Make it fun. Make it memorable. And above all, make 'em smile. Become a part of our team today and grow your career with Red Robin Gourmet Burgers and Brews!
Posted 30+ days ago
Taco BellHagerstown, MD
Shift Lead Hagerstown, MD " You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." As a Taco Bell Restaurant Shift Lead, you support the Taco Bell Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed and are willing to help and guide others. Key responsibilities include making sure Restaurant Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You'll also ensure that the restaurant is a safe place for Team Members to work and customers to visit. Taco Bell Restaurant Shift Lead behaviors include: Solving customer complaints quickly and with a smile. Providing feedback to Team Members in a positive manner. Communicating openly and honestly with the Restaurant Management team. Following cash, security, inventory and labor policies and procedures. Job Requirements and Essential Functions High School Diploma or GED Must be at least 18 years old Must pass background check Valid Drivers' License Must have reliable private transportation At least 1 year of management experience. Food service experience is a plus. Able to do basic business math Able to work a varied schedule including late nights and weekends We are a growing company that believes in coaching and supporting every individual to grow to their full capacity. Our Taco Bell Restaurant Shift Lead benefits include: Competitive Starting Pay Advancement Opportunities Free online GED program ECPI University will provide a scholarship match equal to direct payments paid to the University for up to 15% of the total tuition and fee charges Scholarship Opportunities are available Employees can receive discounts on movie tickets, cell phone service, hotels, vacation rentals, restaurants, retail outlets and more 401(k) Savings Plan with Match Voluntary Medical Insurance Voluntary Life & Disability Insurance Voluntary Dental Insurance Vacation Pay Meal Allowance This Summary Overview generally describes key job standards for Taco Bell Corporate employees. It is not all-inclusive, and a similar job at other Brands, Franchise or License locations may be different.
Posted 2 weeks ago
Oshkosh Corp.Hagerstown, MD
$82,000 - $132,800 / year
About JLG, an Oshkosh company JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry. We are a global company, and our products-including mobile elevating work platforms, telehandlers, utility vehicles and accessories-can be found all over the world. The Project Manager is responsible for planning, leading, and executing medium to large-scale projects from initiation through closeout, ensuring alignment with business objectives, stakeholder expectations, and (where applicable) government contract and regulatory requirements. This role involves managing cross-functional teams and ensuring projects are delivered on time, within scope, and on budget. Projects may span product development, capital investment, manufacturing, business initiatives, or government programs. YOUR IMPACT Project Leadership & Execution Define project scope, goals, success criteria, and deliverables in collaboration with stakeholders. Develop and manage detailed project plans, budgets, schedules, and resource allocations. Lead project execution, proactively identifying and resolving issues, risks, and conflicts. Implement corrective actions when performance deviates from plan. Ensure successful project closure, validating all deliverables and outcomes. Cross-Functional & Stakeholder Collaboration Lead cross-functional teams from Engineering, Manufacturing, Supply Chain, Quality, IT, Finance, and external partners. Serve as the primary liaison for customers (including government agencies) on small to mid-size programs or within defined areas of larger programs. Facilitate effective communication across internal teams, suppliers, customers, and executive stakeholders. Prepare and deliver status updates, reports, and briefings to stakeholders, including government customers. Monitoring, Compliance & Documentation Monitor progress using KPIs, earned value metrics (EVM), dashboards, and tracking tools. Maintain comprehensive project documentation, including schedules, risk registers, status reports, issue logs, and performance summaries. Ensure compliance with internal policies, quality standards, and applicable regulations (e.g., ISO, IATF 16949, FAR/DFARS). Support internal/external audits and manage scope change requests in coordination with contracts and legal teams. Risk, Quality & Process Management Identify and mitigate project risks; manage scope changes and implement change control procedures. Monitor adherence to quality and technical requirements. Drive process improvements using Lean, Six Sigma, or other continuous improvement methodologies. Support & Development Support proposal development and cost estimation efforts for new opportunities. Mentor junior team members and contribute to the development of PMO tools, templates, and best practices. MINIMUM QUALIFICATIONS Bachelor's degree in a related field and 3+ years of relevant experience OR 9 years of relevant experience, OR an equivalent combination of education and experience. STANDOUT QUALIFICATIONS PMP or CAPM certification. Experience in government or defense contracting; familiarity with FAR/DFARS. Proficiency with Smartsheet, Primavera P6, Jira, Confluence, and other Atlassian tools. Strong Excel skills (pivot tables, macros, VBA) and reporting experience with Power BI or Tableau. Knowledge of SDLC, Agile/SCRUM, ECNs, and phase gate processes. Understanding of Lean, Six Sigma, or CMMI frameworks. Experience leading cross-functional teams and managing complete project lifecycles. Strong knowledge of Agile and Waterfall methodologies. Excellent communication, time management, and organizational skills. Proficiency in Microsoft Project, Microsoft Office Suite (Excel, Word, PowerPoint), SharePoint. Ability to travel as needed. #LI-AG1 Pay Range: $82,000.00 - $132,800.00 The above pay range reflects the minimum and maximum target pay for the position across all U.S. locations. Within this range, individual pay is determined by various factors, including the scope and responsibilities of the role, the candidate's experience, education and skills, as well as the equity of pay among team members in similar positions. Beyond offering a competitive total rewards package, we prioritize a people-first culture and offer various opportunities to support team member growth and success. Oshkosh is committed to working with and offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability for any part of the employment process, please contact us at corporatetalentacquisition@oshkoshcorp.com. Oshkosh Corporation is a merit-based Equal Opportunity Employer. Job opportunities are open for application to all qualified individuals and selection decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristic. To the extent that information is provided or collected regarding categories as provided by law it will in no way affect the decision regarding an employment application. Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information. Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.
Posted 30+ days ago
Vanda Pharmaceuticals Inc.Columbia, MD
Vanda Pharmaceuticals (NASDAQ: VNDA) is a specialty pharmaceutical company focused on the development and commercialization of novel therapies to address high unmet medical needs and improve the lives of patients. We are looking for a Neuroscience Account Manager who wants to join an innovative and dynamic sales organization. We are seeking top talent to join our high-performance sales team to make a difference in patients' lives every day and be part of building a great company. The primary responsibility of the Neuroscience Account Manager, which reports to the Neuroscience District Sales Manager, is to exceed the established goals by delivering real value to our customers through differentiated products and services. Primary Responsibilities: Execute and promote products in alignment to sales strategy in the assigned territory. Frequent collaboration with the District Sales Manager to respond to their day-to-day sales and strategy direction related to product promotion activities. Analyze local market, develop, execute, and monitor performance and results to maximize the appropriate use of the product in defined territory. Maintain a high and current level of product, disease, competitive and market reimbursement knowledge. Determine, implement, and monitor optimal resource (i.e., budgets, time, etc.) allocation within assigned territory. Effectively and persuasively communicate using advanced selling and negotiation skills, relevant information to identified target audiences. Identify, build, and leverage advocacy channels. Secure product access and reimbursement within institutional systems as needed. Manage travel and promotional budget. Fulfill all monitoring and reporting requirements including expenses and call reporting using approved systems and processes. Maintain full compliance with all laws, regulations, and Vanda Policies. Continued employment requires meeting and complying with reasonable industry-standard credentialing requirements of healthcare providers, customer facilities, and state/local governments. Additional, ad-hoc projects, as needed. Education & Experience Requirements: BS or BA with GPA greater than 3.0. Minimum 3 years of pharmaceutical sales experience preferred. Candidates not meeting the work experience requirements may be considered for the "Associate" role. Atypical anti-psychotic experience and/or orphan drug experience preferred. Preferred specialty experience in psychiatry, bipolar, depression, CNS or pain management will be considered. Reimbursement experience preferred. Existing relationships (or those within 24 months) with psychiatrists and/or Community Mental Health Centers in the assigned territory is preferred. Valid driver's license and a clean driving history. Self-Starter, Goal and Results driven - proven track record of above average results. Possess fortitude to sell and compete and driven with 'hunter' mentality. Strong relationships and knowledge of the territory preferred. Ability to travel (may include overnights). Out-of-territory travel to HQs, training, and sales meetings may be required. Work hours may include meetings scheduled outside of normal working hours. Must reside within territory geography. Performance Competencies: Goal and results driven - proven record of above average results. Highly clinical, patient centric and tactical with excellent communication skills (interpersonal, verbal, written). Ability to navigate complex markets and organizations. Outstanding work ethic and organizational skills. Dynamic, high-impact individual with effective selling and presentation skills. Ability to manage multiple priorities independently and make sound decisions. Ability to read situations quickly and adjust for roadblocks. Customer-focused, self-motivated, and computer proficient. Must possess and maintain a valid driver's license and an acceptable driving record, and be able to operate a motor vehicle as required for local, regional, and occasional overnight travel. May occasionally require lifting and/or moving items up to 15 pounds. Must be able to perform the essential functions of the position, with or without reasonable accommodation; however, reasonable accommodations will be provided for qualified individuals with disabilities unless doing so would impose undue hardship. The total compensation package for this position will also include incentive compensation and benefits such as health insurance, unlimited paid time off, parental leave, a 401k matching program, a car allowance, and other benefits to its employees. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other characteristic protected by law. If you reside in a state or locality with enacted pay transparency laws, you are entitled to request and receive additional details regarding compensation and benefits. For assistance, please contact us at 202-524-8238 between 8:00 AM and 5:30 PM ET, Monday through Friday.
Posted 2 weeks ago
Truist Financial CorporationManchester, MD
$45,760 - $56,000 / year
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: Responsible for providing an industry leading client service experience both in person and on the phone through the development and expansion of new and existing client relationships. Provides financial solutions that meet client needs based on consultative conversations and referrals to other business partners for additional business growth opportunities. Will be cross trained to perform required teller duties as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor to include teller transactions, which are not mentioned below. Specific activities may change from time to time. Exercises advanced proficiency with routine client maintenance requests, problem resolution and advanced sales functions regarding deposit, credit, convenience and other product and service lines. Contributes to meeting or exceeding client service as well as individual and branch sales targets by offering products and services with a focus on developing, expanding and retaining relationships. Supports team sales process by conducting consultative conversations and acting upon or referring more complex client needs or financial goals to other internal specialists. Participates fully in all components of the established Truist Retail Community Bank Leadership Routines Commits to advancing individual knowledge of sales techniques and product knowledge to better serve consumer and business clients by attending sales, service and product knowledge meetings, applicable training classes and web-based learning. Advises on consumer lending options and takes loan applications. Adheres to internal controls, operational procedures and risk management policies. Stays informed of all changes in policies and procedures to ensure compliance with current guidelines. Ensures a consistent client service experience by engaging clients with smiling, courteous conversation while conducting transactions and uncovering needs. This may include handling teller transactions and sharing responsibility for greeting clients and helping them navigate within the branch. QUALIFICATIONS Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or equivalent education 2 years of client sales and service experience Experience with sourcing and prospecting for new clients and client relationship building Excellent interpersonal and communication skills, including a desire to interact with clients and prospects Demonstrated proficiency in basic computer applications, such as Microsoft Office Must be SAFE (Mortgage Licensing Act) compliant within 30 days of employment in this role, including new or transfer of registration and applicable NMLS background check which includes meeting applicable financial responsibility, character, credit fitness and criminal background standards. Successful candidates must also meet ongoing regulatory requirements Ability to multi-task under time constraints Ability to travel to accommodate temporary staffing needs as required to include temporary assignment or locale changes Ability to work weekends and/or extended hours with occasional travel and overnights may be included Preferred Qualifications: Associate's degree or higher Demonstrated ability to handle multiple priorities under time constraints Excellent verbal and written communication skills Ability to respond in a professional manner with a high level of service quality Experience with discussing, recommending and selling various deposit, credit and retirement products to consumer and small business clients Demonstrated ability in meeting or exceeding sales goals General understanding of bank operations, policies and procedures Relationship Banker The annual base salary for this position is $45,760-$56,000 Senior Relationship Banker The annual base salary for this position is $45,760-$65,000 General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law E-Verify IER Right to Work
Posted 1 week ago
Meso Scale DiscoveryRockville, MD
$59,100 - $87,900 / year
POSITION SUMMARY: This position is responsible for the maintenance and repair of process equipment, developing and implementing preventive maintenance programs, and supporting ongoing manufacturing activities. DUTIES AND RESPONSIBILITIES: Responsible for supporting a variety of experiments for process development Conducting validation and testing activities Completion of test protocols as written by engineering staff Conduct installation qualifications on new equipment Support ongoing manufacturing activities, particularly development and/or improvement of current manufacturing techniques Upgrade and develop manufacturing work instructions Perform preventive and predictive maintenance activities on process equipment Perform troubleshooting on process equipment May write and maintain SOPs and/or work instructions Write and maintain work instructions for preventive and predictive maintenance activities Develop and maintain equipment logs Maintain inventory for maintenance items Understand and follow laboratory safety precautions and ensure compliance with company safety policies Specific duties may vary depending upon departmental requirements EXPERIENCE AND QUALIFICATIONS: Bachelor's degree in engineering, biotechnology or related discipline preferred o High school diploma with minimum 5 years of experience may be substituted for a Bachelor's degree Minimum 3 years of experience Familiar with ISO Standards and Good Manufacturing Practices Experience using basic hand tools and inspection equipment required A demonstrated level of consistency in performance and aptitude for managing additional responsibility and accountability are required for next level consideration KNOWLEDGE, SKILLS AND ABILITIES: Strong mechanical/electrical fundamentals and analytical background Logical problem solving and demonstrated ability to organize and move project tasks forward in an orderly and structured fashion Excellent oral, written communication and interpersonal skills o Effectively communicate issues/problems and results that impact schedules, accuracy and reliability of data, and product quality Track record of successful development and implementation of preventive maintenance programs Proficiency in MS Office Suite and the quantitative background to advance this knowledge on the job is expected A wide degree of creativity and latitude is expected including the ability to multi-task and work productively in a demanding production environment with changing priorities o Ability to independently complete assignments with minimal supervision PHYSICAL DEMANDS: This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the work place Occasional lifting of up to 40 lbs WORK ENVIRONMENT: This position is performed in a traditional production environment and/or light-manufacturing facility. COMPENSATION SUMMARY The annual base salary for this position ranges from $59,100. to $87,900. This salary range represents a general guideline as MSD considers other factors when presenting an offer of employment, such as scope and responsibilities of the position, external market factors, and the candidate's knowledge, skills, abilities, education and experience. Employees may qualify for a discretionary or non-discretionary bonus in addition to their base salary. These annual bonuses are intended to recognize individual performance and enable employees to benefit from the Company's overall success. BENEFITS SUMMARY At MSD, we offer a comprehensive benefits package to support our employees' well-being and financial security. In addition to competitive salaries, our benefits include medical, dental, and vision coverage, along with prescription benefits. We provide a 401(k) plan with company matching, flexible spending accounts, and company-paid short- and long-term disability insurance as well as group life and accidental death and dismemberment insurance. Our offerings also encompass paid vacation, paid sick leave, paid holidays, and paid parental leave, along with an employee assistance program. Additional voluntary perks include a fitness club membership contribution, pet insurance, identity theft protection, home and auto insurance discounts, and optional supplemental life insurance. EEO/AA STATEMENT MSD is an Equal Opportunity/Affirmative Action Employer. We are committed to fostering a diverse and inclusive workplace where all individuals are treated with respect and dignity. We welcome applications from all qualified candidates, making employment decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, genetic information, marital status, national origin, age, protected veteran status, pregnancy, disability status, or any other protected characteristic. For our full EEO/AA and Pay Transparency statement, please visit here. Meso Scale Diagnostics uses E-Verify to validate the work eligibility of candidates.
Posted 30+ days ago
Compass Group USA IncBaltimore, MD
$17+ / hour
Levy Sector Position Title: [[title]] Pay Range: $17.21 to $17.21 We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1460438. The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app. From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country. For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/ Job Summary Summary: Receives, stores and distributes material, tools, equipment and products. Essential Duties and Responsibilities: Reads production schedule, customer order, work order, shipping order or requisition to determine items to be moved, gathered or distributed. Conveys materials from receiving or production areas to storage or other designated areas. Places materials/goods on racks, shelves and bins or in refrigerated rooms according to predetermined sequence such as size, type, style, color or product code. Fills requisitions, work orders or requests for materials, tools or other stock items and distributes items to production workers or assembly line. Assembles customer orders from stock and places orders on pallets or shelves; conveys orders to packing station or shipping department. Marks materials with identifying information. Opens bales, crates and other containers. Records amounts of materials or items received or distributed. Weighs or counts items for distribution within plant to ensure conformance to company standards. Arranges stock parts in specified sequence for assembly by other workers. Uses computer to enter records. Compiles worksheets or tickets from customer specifications. Drives vehicle to transport stored items or to pick up items. Completes requisition forms to order supplies from other plant departments. Prepares parcels for mailing. Maintains inventory records. Performs other duties as assigned. Ensures proper presentation, portion control and maintenance of serving temperatures; follows HACCP standards. Personal commitment to your own safety and that of others. Abides by all Company policies and procedures including but not limited to: The use of a medium weight cut gloves when handling or using knives, peelers, choppers, mandolins or cleaning a slicer. The use of oven mitts, fryer gloves or steamer gloves when handling hot pans from ovens, warmers or steamtables. The use of slip-resistant shoes and proper lifting techniques. Apply to Levy today! Levy is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Associates of Levy are offered many fantastic benefits. Instapay (early access to your wages) and high interest savings both through the EVEN app Associate Shopping Program Health and Wellness Program Discount Marketplace Employee Assistance Program Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Posted 1 week ago
GuidehouseBethesda, MD
Job Family: Program Management Travel Required: None Clearance Required: Ability to Obtain Public Trust What You Will Do: We are searching for a Program Policy Expert. This role will provide high-level expertise in support of NIH prioritization of human-based research and efforts to reduce/replace the use of animals in biomedical research, drug development, and regulatory testing. They will bridge policy development, analysis, and implementation; anticipate scientific/regulatory challenges and strategies; develop long-term plans; identify infrastructure needs; and support internal and external community-building activities to accelerate a transition toward human-relevant, non-animal methods. The individual will work with intramural and extramural stakeholders, regulatory scientists, and the broader research community to identify barriers, develop solutions, and advance innovative technologies to modernize science and improve public health outcomes. This is a full-time hybrid opportunity supporting the office in Bethesda, MD. Provide subject matter expertise on special cross-cutting and ad hoc projects, attend special regional, annual and ad hoc meetings and participate in working groups. Build and support effective communication strategies for the Division and public presentations of the program and its constituent activities. Prepare progress reports, summaries, descriptions, and other materials to communicate with internal and external stakeholders. Develop summaries of project status and performance for review with upper management. Stay abreast of related projects to identify opportunities to improve and accelerate progress. What You Will Need: Bachelor's degree Minimum of EIGHT (8) years of experience biomedical research and/or policy/program management. Demonstrated expertise in non-animal research models. Strong background in policy development, implementation, and analysis. Skilled in strategic planning and program alignment. Experience preparing policy briefs and technical reports. Proficient in project management, including website content oversight. Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). What Would Be Nice To Have: Bachelor's degree in Public Policy preferred. Prior experience with NIH or HHS agencies preferred. Proven ability in community engagement and capacity building. The annual salary range for this position is $0.00-$0.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Parental Leave 401(k) Retirement Plan Group Term Life and Travel Assistance Voluntary Life and AD&D Insurance Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts Transit and Parking Commuter Benefits Short-Term & Long-Term Disability Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities Employee Referral Program Corporate Sponsored Events & Community Outreach Care.com annual membership Employee Assistance Program Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.) Position may be eligible for a discretionary variable incentive bonus About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Posted 3 days ago
Compass Group USA IncHyattsville, MD
$24+ / hour
Levy Sector Position Title: Front of the House Club Supervisor Pay Range: $24.00 We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1418298. The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app. From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country. For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/ Job Summary Provides the first level of supervision of food, beverage, and meal services while also overseeing production. Essential Duties and Responsibilities: Ensures high quality, good-tasting and well-presented food and beverages are served within established time frames. Reviews menu and other production needs to oversee and manage daily functions. Monitors staff daily to ensure all systems, protocols and quality assurance tools are utilized correctly. Visits guest service areas to assess satisfaction levels. Communicates to staff regularly, both formally and informally. Enforces safety standards with employees. Ensures sanitation standards are enforced daily and signs-off on cleaning procedures. Performs other duties as assigned. Apply to Levy today! Levy is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Associates of Levy are offered many fantastic benefits. Instapay (early access to your wages) and high interest savings both through the EVEN app Associate Shopping Program Health and Wellness Program Discount Marketplace Employee Assistance Program Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Posted 30+ days ago
Trinity Health CorporationGermantown, MD
Employment Type: Full time Shift: 12 Hour Night Shift Description: Job Title: Clinical Nurse- Critical Care (ICU/IMC) Employment Type: Full time / 36 hours weekly Shift: Night / 7pm- 7 am Location: Germantown, MD Position Highlights: Competitive pay; Sign-On Bonus available to qualified applicants Benefits- Medical, Dental & Vision, PTO, Free Parking, Metro Access, Tuition Reimbursement, 403(b) Quality of Life: Flexible work schedules Advancement: Opportunities to advance through the Clinical Advancement Program Description: Reporting to the Director of the ICU/IMC, the Clinical Nurse demonstrates and applies the nursing process to plan and manage the care of patients in a critical care setting, which requires split-second decision-making skills. Responsibilities include: Assessing patients' conditions and designing and implementing their care plans. Observing and recording patient vital signs. Administering intravenous fluids and medications. Ensuring that ventilators, monitors and other types of medical equipment function properly Ordering diagnostic tests. Collaborating with other team members. Applying nursing protocols to life-saving situations. What you will need Required: Graduation from an accredited nursing program; basic professional nursing degree (BSN or MSN) preferred. Note, if the BSN or MSN degree is not present on hire, the employee must sign an agreement to obtain a within a specific time frame. Current licensure by the Maryland State Board of Nursing or Compact State as a Registered Nurse. BLS certification (issued through the American Heart Association) At least 1 year of nursing experience in an acute care setting Preferred: BSN or MSN Pay Range: $35.41 - $54.19 Pay is based on experience, skills and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location. About us: Holy Cross Health is a Catholic, not-for-profit health system that serves more than 240,000 individuals each year from Maryland's two largest counties- Montgomery and Prince George's counties. Holy Cross Health earns numerous national awards, clinical designations and accreditations across a wide range of specialties for providing innovative, high-quality health care services. Holy Cross Hospital has received the award and achievement of being one of Healthgrades America's 100 Best Hospitals for 2021 and 2022. Holy Cross Health is an Equal Employment Opportunity (EEO) employer. Qualified applicants are considered for employment without regard to Minority/Females/disabled/Veteran (M/F/D/V) status. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Posted 30+ days ago
CareBridgeHanover, MD
$131,880 - $226,080 / year
AI Engineer Lead Location: This role requires associates to be in-office 1 day per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Ideal candidates will be able to report to one of our Pulse Point locations in Atlanta, GA, Hanover, MD, Mason, OH, Indianapolis, IN, Ashburn, VA, Norfolk, VA or New York, NY. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The AI Engineer Lead is responsible for full delivery of end-to-end system development and maintenance on medium Enterprise wide technology platforms. How you will make an impact: Maintains active relationships with customers to determine business requirements and leads requirements gathering meetings. Leads requirements gathering meetings and reviews designs with the business. Leads efforts with Web and marketing team to increase the presence of web products. Implements improvements in stability, performance, and scalability across major business-critical systems. Implements process to reduce barriers and roadblocks in projects, services, and processes in order to operate more efficiently. Owns the change request process and coordinates with other teams, as necessary. Develops and owns list of final enhancements. Develops and defines application scope and objectives and supervises the preparation of technical and/or functional specifications from with programs will be written. Performs technical design reviews and code reviews. Ensures unit test is completed and meets the test plan requirements, system testing is completed, and system is implemented according to plan. Delivers application technology solutions and data information planning effort. Coordinates and manages on-call support and owns the system monitoring process. Owns the technical development environment and works on the Enterprise team. Leads multiple or large projects and facilitates large group JAD sessions for requirements, modeling in several disciplines. Leads vendor evaluation and analysis. Minimum Requirements: Requires an BA/BS degree in Information Technology, Computer Science or related field of study and a minimum of 7 years related experience; multi platform, multi-dimensional experience, and expert level experience with business and technical applications; or any combination of education and experience, which would provide an equivalent background. Preferred Skills, Capabilities and Experiences: Experience mentoring others and provide troubleshooting support highly preferred. Multi database and/or multi language highly preferred. AI experience highly preferred. Data architect experience highly preferred. Cloud experience highly preferred. For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $131,880 to $226,080. Locations: Hanover, MD, New York, NY In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Posted 30+ days ago
Kaizen Approach.Annapolis Junction, MD
$107,100 - $161,800 / year
Are you mission focused and ready to be with a company that truly values your contributions? We are currently looking to hire an experienced Research Scientist to support mission critical training programs. In this role, you will use different measurement approaches to evaluate performance, perform psychometrics, use scientific survey methodologies, perform validations, and develop legally defensible talent evaluation programs. Requirements: Strong written and oral communication skills Experience leading a team and developing research strategy and program on how to efficiently evaluate talent Experience developing and iterating on testing, experimenting and evaluating content prior to program launch Experience conducting psychometric analyses to evaluate the integrity and practical application of various methods Understanding of Kirkpatrick Model to support the development of performance-based assessments Six (6) years of documented experience in developing assessment and performance evaluations Bachelor's Degree (or equivalent) in Industrial Organization or a directly related field from an accredited college or university Active TS/SCI Clearance with Polygraph Highly Preferred: Master's Degree (or equivalent) in Industrial Organization or related field from an accredited college or university, and two years of test development and survey analysis experience. Salary Range: A variety of factors can impact the final salary offered, including, but not limited to, geographic location, Federal Government contract labor categories and wage rates, relevant work experience, specialized skills and competencies, education, and certifications. The expected salary range for this position is: $107,100.00 - $161,800.00 About Kaizen Approach At Kaizen Approach, we truly care about our team, offering flexibility for a balanced life, competitive compensation, and a robust benefits package that supports you and your family. We prioritize well-being with premium healthcare, financial and family support, retirement planning, and ongoing learning. With 4 weeks of PTO, 11 holidays, gifted 401k, profit sharing, and paid training, we're committed to your growth and happiness-both at work and beyond! Kaizen Approach is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other protected characteristic.
Posted 30+ days ago
Greater Baltimore Medical CenterTowson, MD
$80,364 - $133,810 / year
Under general supervision is accountable for the clinical management of patients. Education: Certified Nurse Practitioner Program OR Physician Assistant Program Skills: A high level of analytical ability required for assessing patients and implementing appropriate intervention. Substantial interpersonal skills required to effectively interact with staff, physicians, patients, and family members. Licensures, Certifications: Current registration with the Maryland State Board of Examiners of Nurses as a Certified Adult or Family Nurse Practitioner OR Licensed Physician Assistant. Valid contract with preceptors. Completion of "Healthcare Provider" CPR course, yearly. Physical Requirements: Ability to concentrate and pay close attention to detail for up to eighty percent of work time in performing duties and dealing with patients and families often during stressful situations. Ability to stand and walk for prolonged periods. Working Conditions: Normal patient care environment with possible exposure to excessive noise, dust , temperature. Exposure to adverse working conditions due to performance of patient care activities, and exposure to communicable diseases. Patient & Workplace Safety: Employee has knowledge and understanding of patient and workforce safety as it relates to job duties. Patient Population: Demonstrates competency in the delivery of care and applies the knowledge to meet age-specific needs if applicable. Principal Duties and Responsibilities: Assumes responsibility for the initial evaluation and treatment of patients in assigned areas. Performs initial history and physical as evidenced by appropriate documentation. Writes standard orders in accordance with hospital policy. Writes appropriate orders related to pre-existing conditions. Discusses with the attending physician and nursing staff physical and/or emotional findings, which may interfere with care of the patient. Evaluates patient progress on a continuing basis and in collaboration with the attending physician, and alters treatment modalities as needed. Evaluates nursing, medical, social and educational needs on assigned patients. Initiates referral to appropriate ancillary departments and community resources based on patient need and documents on the progress note. Writes progress notes for each visit documenting pertinent information regarding patient progress and treatment regime. Writes orders appropriate to the patient's care requirements in compliance with existing contract. Establishes medical diagnoses in compliance with contract. Refers to the physician or designee those problems which require consultation and documents same on progress note. Makes immediate referral of acute and or life threatening patient conditions to physician or designee. Documents physical findings and treatment plan pertaining to same. Performs technical functions as covered by the job description and delegation agreement submitted to BPQA and/or MBON, approved NP agreement and in accordance with hospital policy. Documents results of technical functions performed. Reports to physician or designee any abnormal findings related to it. Monitors patient response related to technical function performed and documents it. Acts as a clinical resource. Actively supports and participates in nursing and/or hospital performance improvement initiatives. Performs activities to meet patient/family educational needs. Participates actively in health teaching of patient and family to include preventative health care as well as current medical condition and treatment regime. Evidence of same by documentation on progress note and/or established flow sheet. Plans and reviews home care instructions with patient and family if needed. Include needs for service provided by community resources and hospital based ancillary services. Assumes responsibility for utilizing opportunities for educational advancement by pursuing activities to meet identified educational needs and those required for continue certification as well as attending mandatory inservice as required. All roles must demonstrate GBMC Values: Respect I will treat everyone with courtesy. I will foster a healing environment. Treats others with fairness, kindness, and respect for personal dignity and privacy Listens and responds appropriately to others' needs, feelings, and capabilities Excellence I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others. Meets and/or exceeds customer expectations Actively pursues learning and self-development Pays attention to detail; follows through Accountability I will be professional in the way I act, look and speak. I will take ownership to solve problems. Sets a positive, professional example for others Takes ownership of problems and does what is needed to solve them Appropriately plans and utilizes required resources for various job duties Reports to work regularly and on time Teamwork I will be engaged and collaborative. I will keep people informed. Works cooperatively and collaboratively with others for the success of the team Addresses and resolves conflict in a positive way Seeks out the ideas of others to reach the best solutions Acknowledges and celebrates the contribution of others Ethical Behavior I will always act with honesty and integrity. I will protect the patient. Demonstrates honesty, integrity and good judgment Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers Results I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals. Embraces change and improvement in the work environment Continuously seeks to improve the quality of products/services Displays flexibility in dealing with new situations or obstacles Achieves results on time by focusing on priorities and manages time efficiently Pay Range $80,363.74 - $133,809.65 Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs. Equal Employment Opportunity GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
Posted 30+ days ago
Krispy KremeWestlake, MD
Since its founding in 1937, Krispy Kreme's focus has remained the same - making fresh doughnuts using our founder's original recipe. The brand's iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line. Do you like to make things sparkly clean? If so, we need you to create a clean, sparkling environment for our A-Glazing customers! You have the responsibility of cleaning and sanitizing the inside of the store, the parking lot, and the area around the building. We love creating a welcoming environment for our customers, and that begins with the cleanliness of our locations. A TASTE OF WHAT YOU WILL BE DOING: You will sweep all required areas inside and outside of the store. Responsible for mopping all required areas inside the store You will be tasked with spraying the parking lots and washing our shop windows. Clean, sanitize and stock our bathrooms. Make sure our customer area is clean and all tables and chairs are sanitized. Keep the supplies in the stockroom in an orderly fashion. YOUR RECIPE FOR SUCCESS: No previous experience necessary Must be 18 years of age or over. Has a steadfast commitment to nurture an equitable, unbiased culture where our peeps are empowered to showcase their originality. Effective communication skills, both written and verbal Must be authorized to work in the US without sponsorship. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Exposure to internal and external environmental conditions Shop - fluctuating temperatures and noise levels Exposure to known allergens including but not limited to nuts. Noise of a production and/or processing area The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. The official job description will be provided during the application/interview process. BENEFITS: Weekly Pay Career opportunities - we are growing! Comprehensive benefits (medical, vision, and dental insurance) Employee discount program 401K plan PTO Company events Education Reimbursement Adoption Assistance Life Insurance FSA/HSA Plans Pet Insurance Learn more at www.kkbenefits.com WHY KRISPY KREME? At Krispy Kreme, we focus on: Loving People: Our global culture is best captured by our Leadership Mix, a dozen behaviors that define how we work with one another across the world and give back to our communities. Check out our leadership mix here. Belonging happens once each Krispy Kremer knows their bold authentic self is welcomed, dignified, and loved, where their wonderfully original identities flourish and thrive. Loving Communities: At Krispy Kreme, sharing joy is at the center of everything we do, and we strive to inspire this in our communities. Our brand purpose truly shines through our Acts of Joy and community fundraising initiatives. In the U.S., we have been donating unsold doughnuts to local food banks, with a goal of bringing a smile to our consumers as they enjoy a small, sweet treat. We partner with Feeding America and Convoy of Hope, who in turn partner with organizations nationwide to distribute donations to people in need through diverse types of programs and services. In 2022, we helped community groups raise $40 million globally. Last year in the U.S., we supported more than 83,000 fundraising events, raising nearly $37 million. Loving Planet: We have been conducting a multi-year global GHG emissions assessment to establish an emissions baseline, using this foundation to soon set goals for greenhouse gas emission reductions. We are working on reducing food waste through donation efforts, animal feed, and composting programs. Krispy Kreme is an Equal Opportunity Employer: At Krispy Kreme, we believe that your originality sweetens our recipe. We value the diverse ingredients of the ethnicity, national origin, race, age, sex, gender, intersex, or veteran status of every individual. We strive for an inclusive culture that allows each of our peeps to bring their bold authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability. About Krispy Kreme Headquartered in Charlotte, N.C., Krispy Kreme is one of the most beloved and well-known sweet treat brands in the world. Our iconic Original Glazed doughnut is universally recognized for its hot-off-the-line, melt-in-your-mouth experience. Krispy Kreme operates in more than 35 countries through its unique network of fresh doughnut shops, partnerships with leading retailers, and a rapidly growing Ecommerce and delivery business with more than 14,000 fresh points of access. Our purpose of touching and enhancing lives through the joy that is Krispy Kreme guides how we operate every day and is reflected in the love we have for our people, our communities and the planet. Connect with Krispy Kreme Doughnuts at www.KrispyKreme.com, or on one of its many social media channels, including www.Facebook.com/KrispyKreme and www.Twitter.com/KrispyKreme.
Posted 30+ days ago
Morgan StanleyBaltimore, MD
$95,000 - $165,000 / year
We are seeking someone to join our team as a Global Financial Crimes (GFC) : Change Management Officer. In the Legal & Compliance division, we assist the Firm in achieving its business objectives by facilitating and overseeing the Firm's management of legal, regulatory and franchise risk. This is a Vice President level position within the GFC Change Management group which is responsible for, driving new initiatives to control and mitigate financial crimes exposure, reduce regulatory risks, and support the Firm's business strategy. Enhancing target operating model for control processes and developing, prioritizing, and implementing strategic enhancements to GFC technology while driving business integrations for GFC, identifying cross-functional impacts, dependencies and tracking integrations to completion. Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world. Global Financial Crimes (GFC) coordinates day-to-day implementation of the Firm's enterprise-wide financial crime prevention efforts. GFC includes several legal and compliance disciplines and has responsibility for governance, oversight and execution of the Firm's Anti-Money Laundering (AML), Economic Sanctions, Anti-Corruption and Government and Political Activities Compliance programs. GFC also develops and/or assists in the development of appropriate policies and procedures, including those designed to assist the business units to know their clients and conduct appropriate due diligence and to prevent, detect and report potentially suspicious activity. What you'll do in the role: > Implement complex, strategic initiatives for GFC across Morgan Stanley regions and businesses > Identify opportunities to enhance GFC processes to identify and resolve key financial crimes risks, including the KYC, CIP,CDD, and enhanced due diligence processes. > Develop strong expertise in tools supporting GFC program > Develop project documentation (e.g., project plans, business requirements, user stories) and review related documentation (e.g., test scripts, QA results) > Drive meetings with global stakeholders to review project status and potential risks > Improve the GFC program by identifying process efficiency gains and presenting solutions to GFC and Technology management > Partner with the GFC teams, Operations, and Technology to ensure the successful execution of GFC projects > Perform post implementation reviews to identify areas for improvement and implement identified recommendations into future projects > Maintain Change Management JIRA board. > Prepare professional & engaging materials for presentation to senior management. > Identify, develop, and track key performance and key risk metrics related to Change Management. > Identify opportunities to optimize processes, and enhance efficiency, while ensuring broader functional goals are achieved. {D Part 2: Scope of Role ?What you?ll bring? + JA Tier expected minimum experience} What you'll bring to the role:? > Have 8+ years of experience with Bank Secrecy Act (BSA)/AML regulations within the financial services industry, at a financial services regulator (e.g., Federal Reserve, Office of the Comptroller of the Currency, Securities and Exchange Commission, Financial Industry Regulatory Authority, etc.), or at a consulting firm (PwC, Ernst & Yong, etc.) > Have a 4 year college degree with outstanding academic credentials > Maintain awareness of current legislative and regulatory requirements > Have experience in performing or improving Know Your Customer Enhanced Due Diligence processes > Have an understanding of project management life cycle and Agile methodology > Have a proven ability to lead and multitask including oversight of several special projects and change initiatives related to GFC process enhancements > Have proven experience developing partnerships with and successfully coordinating across various Legal, Risk, Technology and Operations partners and stakeholders > Have excellent time management skills and ability to execute tasks within tight deadlines > Have highly effective communication skills, including excellent writing and presentation skills > Have excellent interpersonal skills necessary to work effectively with colleagues both in-person and via conference calls > Have the ability to facilitate meetings among stakeholders with diverse points of view both in-person and via conference calls > Ability to research and resolve issues independently while working across teams to acquire information > Ability to attend after hours conference calls and meetings > Experience with institutional business (e.g., Sales & Trading, Investment Banking) > Be certified as an Anti-Money Laundering Specialist by ACAMS or equivalent AML certification/license - or certification within 15 months of hire Where You'll be Working This role will require in office attendance 3 days/week. Two of those days will be Anchor Days where you will be in the office with your teammates to learn, grow, and collaborate in person. Equal Opportunities Statement Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents. WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser. Job Posting Pay Range Salary range for the position: $95000 - $165000 Yr. The successful candidate may be eligible for an annual discretionary incentive compensation award. The successful candidate may be eligible to participate in the relevant business unit's incentive compensation plan, which also may include a discretionary bonus component. Morgan Stanley offers a full spectrum of benefits, including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Sick Leave consistent with state and local law, Parental Leave and X Vacation Days annually), 10 Paid Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our employees. Please visit mybenefits.morganstanley.com to learn more about our benefit offerings. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
Posted 3 weeks ago
Ambulatory Practice Manager
Greater Baltimore Medical CenterTowson, MD
$60,150 - $102,256 / year
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Job Description
The Ambulatory Practice Manager is responsible for the day-to-day operations in 1 - 2 designated practices within GBMC Health Partners. Under the direction of the Chief Operating Officer (COO), the Ambulatory Practice Manager proactively assesses and implements appropriate processes to ensure that all facets of ambulatory practice management are effectively addressed. This includes patient access, complete and accurate registration, revenue cycle management, payer contracting compliance, insurance referral and preauthorization requirements, health information management, patient flow, environmental safety, regulatory compliance, patient safety, quality initiatives, and patient experience. The Manager works collaboratively with physicians, advanced practitioners, and staff to ensure timely patient access to care, operational efficiency, practice optimization, and fiscal integrity. The position works with the COO (or their designee) to support the implementation or enhancement of clinic programs and services aligned with the Departments' strategic priorities. Oversees the quality and quantity of work and work method and preparation of budgets. Responsible for daily operations of two or more providers in a single location. This position has management responsibilities (e.g. hiring, terminating, performance management) and completes projects through leadership of others under their direct supervision. Oversees and monitors patient experience metrics for 1 - 2 practices to ensure customer satisfaction related to patient care, quality and customer service.
Education
- Associates Degree in Business Administration, Business Management, Health Administration or related field is required. Combination of experience and education may be considered.
Experience
- 2 years of progressive years progressively responsible professional-level administrative and medical practice management experience is required. Supervisory experience required.
Skills
- Knowledge of ambulatory medical practice/ physician practice operations.
- Knowledge of and proficiency in the use of Electronic Medical Record systems. EPIC is preferred.
- Proficiency in Microsoft Office applications - Word, Excel, PowerPoint, etc.
- Knowledge of clinical and business compliance requirements.
- Understanding of physician practice billing systems preferred.
- Organizes and prioritizes work to meet changing priorities.
- Develops and recommends departmental policies to senior management of the department.
- Uses sound judgment and data to identify potential problems and works collaboratively with others to achieve improvement.
- Strong organizational skills in managing multiple priorities.
- Uses critical thinking skills regarding use of the medical practice/business operations software applications.
- Highly effective written and verbal communication with the ability to compose, type, proofread and interpret correspondences and reports.
- Effective interpersonal skills to establish working relationships that foster optimal quality teamwork and learning.
- Detailed understanding of medical practice/business operations workflows.
- Ability to effectively lead, supervise and coordinate the work of staff.
- Ability to delegate tasks to direct and indirect reports.
- Ability to work with diverse personalities and competing priorities to implement projects and tasks.
- Excellent customer service skills.
- Ability for problem solving and addressing issues raised by physicians, employees, and patients
Licensures, Certifications
CPC, CMPE, CMOM, CMMM, CPPM or CSPPM preferred.
Patient & Workplace Safety:
- Employee has knowledge and understanding of patient and workforce safety as it relates to job duties.
Patient Population:
- Demonstrates competency in the delivery of care and applies the knowledge to meet age-specific needs if applicable.
Principal Duties and Responsibilities:
Oversees and directs the work of clerical and clinical employees engaged in one or more of the following activities: medical secretarial support, medical transcription, office assistants, administrative support, patient billing and the like.
Accountable for budget in coordination with CFO, GBMC Health Partners and COO.
Develops and interprets information from a variety of systems and reports.
Participates in the continued evaluation and improvement of the patient registration process.
Develops innovative means to deliver content knowledge through effective training programs.
Directs, supervises and coaches front office and clinical staff daily.
Managing the flow of the clinic to insure compliance, efficiency and patient satisfaction.
Manages human resources within established productivity guidelines and the personnel budget. Facilitates training and development efforts. Maintains employee competencies. Monitors and reviews work performance of the staff. Interviews and selects personnel. Responsible for carrying out all established policies.
Develops and implements work processes for all areas of responsibility. Ensures compliance with institution, state and federal regulations.
Processes credentialing material submitted by attending physicians. Maintains credentialing and compliance with participating insurance companies.
Compiles data related to operating and capital budgets for assigned areas and develops same. Administers and monitors adherence to budget and notifies superior of significant deviations.
Full Profit and Loss responsibility of the physician practice, including revenue, expenses and budgeting
Ensures equipment and supply levels are appropriately maintained. Arranges for repair of equipment, order supplies from warehouse and/or vendors, and so forth. Recommends purchase of new supplies and equipment.
Maintains a variety of records and logs reflecting department activities, compiles data from same and prepares regular and special reports for superior.
Responsible for more complex and sensitive tasks and handles issues of a confidential nature.
Maintains and/or oversees multifaceted computerized scheduling system.
Oversees the management of 1 - 2 practices with moderate level/FTE producing practices. Evaluation operational needs and providing recommendations to continually improve against budget and standards.
Is responsible patient satisfaction in practice(s)? Investigates and responds to patient complaints and modifies office systems to maximize patient satisfaction. Implements changes to improve satisfaction scores. Measures and runs reports from internal and patient satisfaction portals, communicates scores and progress to staff and physicians.
Supports and implements ongoing computerization and networking through MIS initiatives. Oversees multifaceted computerized scheduling and billing system. Acts as a super user for the department and assists in onboarding new employees in relation to IT needs. Acts as a first responder for IT issues within the practice(s).
Develops staff through coaching, mentoring, rewarding, training and guiding. Completes performance evaluations for direct reports and works with direct reports to establish performance standards for work assignments, monitors work assignments, standards, performance, and goals. Fosters a team environment. Delegates appropriately to subordinates and accepts feedback. Oversees the responsibilities of assistant managers and other practice leads.
Participates in monthly quality audits, handles patient grievances, ensures a safe environment for patients and staff.
Ensures a safe working environment for patients and staff. Participates in PDSA activities related to patient events and grievances. Redesigns processes to improve staff satisfaction and patient safety based on PDSA results. Communicates concerns with appropriate team members. Participates in monthly and quarterly quality and safety audits.
Ensures staff are trained in appropriate competencies (Epic, MA CPR, Lawson, etc.)
Requests consultations with other departments, as necessary. Acts as liaison with Finance, Billing, Access Center and other Department stakeholders.
Develops and establishes new workflow procedures and standards to improve efficiency and effectiveness within the Practice.
Monitors financial information to ensure appropriate utilization of workforce to include patient care coverage, RVU targets and patient satisfaction metrics.
Establishes and maintains a working relationship and trust of the physician(s). Works in collaboration with the physician practice lead and informs lead physician, or designee, of all issues which affect the practice.
All roles must demonstrate GBMC Values:
Respect
I will treat everyone with courtesy. I will foster a healing environment.
- Treats others with fairness, kindness, and respect for personal dignity and privacy
- Listens and responds appropriately to others' needs, feelings, and capabilities
Excellence
I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others.
- Meets and/or exceeds customer expectations
- Actively pursues learning and self-development
- Pays attention to detail; follows through
Accountability
I will be professional in the way I act, look and speak. I will take ownership to solve problems.
- Sets a positive, professional example for others
- Takes ownership of problems and does what is needed to solve them
- Appropriately plans and utilizes required resources for various job duties
- Reports to work regularly and on time
Teamwork
I will be engaged and collaborative. I will keep people informed.
- Works cooperatively and collaboratively with others for the success of the team
- Addresses and resolves conflict in a positive way
- Seeks out the ideas of others to reach the best solutions
- Acknowledges and celebrates the contribution of others
Ethical Behavior
I will always act with honesty and integrity. I will protect the patient.
- Demonstrates honesty, integrity and good judgment
- Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers
Results
I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals.
- Embraces change and improvement in the work environment
- Continuously seeks to improve the quality of products/services
- Displays flexibility in dealing with new situations or obstacles
- Achieves results on time by focusing on priorities and manages time efficiently
Pay Range
$60,150.49 - $102,255.84
Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.
Equal Employment Opportunity
GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
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