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Customer Support Representative-logo
SIMPROCalifornia, MD
First Things First - What We Can Offer You Responsible Time Off Comprehensive medical, dental, vision package with 100% employer paid options 401k/Retirement Plan with 6% employer match Generous Parental Leave Program Home Office Allowance Paid Volunteer Leave Days Public Holiday Exchange Scheme Enjoy up to 4 weeks a year of flexible 'Work from Anywhere' time! Talent Referral Program - get rewarded for referring a friend to join our team! Flexible work environment Diverse training & internal networking opportunities across all of our product lines Opportunities for career progression and development For in-office roles in Broomfield, CO we offer a dog friendly environment, happy hours and office games, and free parking Check out our website for more about working at Simpro Group https://www.simprogroup.com/company/careers The Job The Customer Support Representative is at the frontline of our customer support team, providing professional engagement with Simpro Group customers, and internal stakeholders. What You'll Do Efficiently handle high volume inbound customer support queries via live phone and/or chat, ensuring that support inquiries and software-related issues, are addressed in a timely and effective manner, developing expertise in the Product area you support. Uphold high customer service standards by ensuring that each interaction is customer-centric, empathetic and aims to exceed customer expectations by striving to provide a positive and memorable customer experience in every interaction. Ensure first contact response and resolution for non-complex customer queries is within defined targets. Develop expertise relative to the Product suite you support. Create and update case documents based on the information identified during troubleshooting, maintaining thorough records of customer interactions and issue resolutions. Proactively identify technical issues with the software and accurately report them through our internal escalation channels to our Sr.CSRs, ensuring that they receive the necessary information to address and resolve these issues promptly. This job description is not an exhaustive list of duties and may be modified at the discretion of Simpro Group. What You'll Bring Excellent communication and relationship building skills. A polite and friendly telephone manner. An eagerness and enthusiasm to learn, along with the ability to learn quickly. Good time management and organizational skills. Upbeat and proactive can-do attitude. Ability to demonstrates an understanding of supported product/suite of focus and can explain how configurations affect results. Able to demonstrate troubleshooting abilities by grasping the situation and knowing what part of the application is the likely root cause (profiles, settings, actions/workflows). Able to utilize knowledge base articles. An understanding or insight into trades industries would be advantageous. A good understanding of cloud based technologies and systems would be advantageous. Core values required of all Simpro, AroFlo, BigChange & ClockShark employees: We Are One Team We Are Customer Centric We Are Growth Minded We Are Accountable We Celebrate Success Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. This means that we want everyone to feel welcome with us and to provide equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor. So, if you'd like to join a fun and progressive organization where there are opportunities to develop your career, please apply now with your CV/resume. Please note, no agencies will be accepted in the recruitment of this role. Remote positions are only open to candidates residing in AL, AZ, CA, CO, FL, GA, HI, IL, IN, KY, MA, MN, MO, NJ, NM, NY, OH, OR, PA, RI, SC, TX, WA. Due to legal, tax, and business considerations, we are unable to hire outside these locations at this time. We would like to take this opportunity to thank all candidates for their application. Only candidates who meet the criteria above will be contacted for an interview.

Posted 2 weeks ago

Cook-logo
Five Star Quality Care, Inc.Annapolis, MD
Key Responsibilities The Opportunity Pay Rate: $16.30-$20.20 The Cook position is part of the Culinary Team responsible for providing delicious and nutritious meals for our residents, guests, and team members. What You'll Do ESSENTIAL DUTIES: Prepare meals for residents and their guests in a timely and consistent manner. Cook and assemble meals according to established recipes, portion sizes and presentation standards. Collaborate with culinary staff, nutritionists, and healthcare professionals to accommodate special dietary needs, allergies and food intolerances of residents. Order and inventory food and supplies, monitoring stock levels and rotation to minimize waste. Assist with menu development, recipe tasting, and special event planning. Ensure work environment and stations are clean and sanitized. Inspect food products and supplies as needed. Determine food and supply needs based on menu and dietary needs. Communicate changes or shortages quickly and effectively. Comply with outlined safety regulations, procedures, and 5-Star policies. ESSENTIAL RESPONSIBILITIES: Responsibilities include customer service, inventory, food safety and communication. What You'll Bring POSITION REQUIREMENTS / QUALIFICATIONS: High School Diploma or equivalent preferred. Must be at least 18 years of age. Must pass State and Company criminal background/drug screens. Demonstrates effective time management skills. Experience and/or knowledge of special diets, meal preparation for large groups and safe food handling techniques are required. Ability to read and understand recipes, work in a team environment, work flexible shifts, handle multiple tasks at one time and communicate effectively verbally and/or in writing. Ability to perform detail work involving math calculations, problem solve, handle emergency situations, read and understand menus. Strong working knowledge of food preparation techniques, cooking methods, and safety and sanitation practices. Comfortable standing, stopping, squatting, twisting, and moving frequently. Ability to lift and carry up to 30 pounds. Location Information Somerford House & Place Frederick is a beautiful community in Frederick, MD, with more than 90 units offering assisted living and Alzheimer's care.

Posted 30+ days ago

Data Product Owner-logo
Marsh & McLennan Companies, Inc.Bethesda, MD
Victor Insurance is at the forefront of data innovation, driving transformation across our businesses with a cloud-first and AI-driven approach. We are seeking a strategic leader to join our team as the Data Product Owner focusing on the integration of Databricks and supporting all Victor businesses, initially in the US. Data Product Owner We Will Count on You to: Develop and execute the Victor data strategy, ensuring alignment across all operating companies and MMC's broader cloud-first approach. Drive data governance and quality assurance across Victor's platforms, ensuring high integrity and accuracy. Build a Data Center of Excellence, fostering an environment of innovation, automation, and continuous improvement. Lead the integration of Databricks into Victor's cloud ecosystem while supporting Victor's transition from Dremio. Enhance BI, analytics, and reporting capabilities, delivering insights that support underwriting, financial reporting, and claims analysis. What You Need to Have: 10+ years of experience in data strategy, product management, and analytics. Expertise in Databricks, AWS cloud platforms, and data governance frameworks. Strong problem-solving, prioritization, and leadership skills. Hands-on expertise in data integration, cloud platforms, and analytics. Proven ability to work independently and lead cross-functional teams. Proficiency in Microsoft Power BI and SQL reporting is required. What Makes You Stand Out: Experience with Databricks, AWS Sagemaker, and Dremio is highly preferred. Insurance or financial services experience is a plus. Master's degree or advanced education in a related field preferred. Ability to identify AI and ML opportunities, collaborating with business leads and IT teams to explore predictive analytics use cases. Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X. Victor offers a connected culture of talented, inspired individuals, and a work environment where colleagues can grow and succeed. At Victor, your voice is heard, your skills are sharpened and your ambitions nurtured. We value diversity in thought and background and are looking for individuals who are up for the challenge of creating the insurance enterprise of the future. If that's you, join us on our journey-with us by your side, you'll be ready to tackle tomorrow's challenges. Victor Insurance Managers LLC ("Victor") is one of the world's largest managing general underwriters with locations in the US, Canada, UK, Netherlands, Germany, Italy, and Australia. It handles more than $4 billion USD in premium on behalf of numerous insurance carriers, through a large network of more than 20,000 active insurance agents and brokers. With deep, specialized underwriting expertise, the company delivers a wide range of insurance solutions - from specialty property and casualty and professional liability insurance to group and retiree benefits. Victor is committed to building on 65-plus years of experience to develop products and services that address the complex needs of its customers. For more information, visit www.victorinsurance.com. Victor US is the flagship business of Victor, operating under the legal name, Victor Insurance Managers LLC. It is a leading managing general agent in the US with a rich history in specialty insurance and offering a unique range of products and programs distributed through independent brokers and agents. The company is committed to making insurance easier for brokers, agents and their clients through specialized underwriting expertise, personalized customer service and a responsive, technology-oriented business approach. For more information, visit www.victorinsurance.com. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person. #Victor The applicable base salary range for this role is $131,200 to $262,400. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

Posted 30+ days ago

Molecular Biology Lead Technical Support-logo
Parsons Commercial Technology Group Inc.Frederick, MD
In a world of possibilities, pursue one with endless opportunities. Imagine Next! When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with exceptional people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We've got what you're looking for. Job Description: Parsons is looking for an amazingly talented Molecular Biology Lead Technical Support to join our team! In this role you will get to support our government customer. What You'll Be Doing: Perform work on automation equipment that can handle and process high numbers of samples such as Hamilton STAR and King Fisher liquid handlers. Perform purification of nucleic acids from inactivated viral cultures, animal tissues, and human subject blood. Assist with design and performing nucleic acid-based assays for tissue culture and/or animal tissue samples. Perform research in next generation sequencing (NGS) including Illumina (iseq, miniseq, miseq, nextseq 2000 and novaseq 6000), and Oxford Nanopore Technologies (minion and gridion). Perform nucleic acid extraction, bioanalysis, and quantitation, conventional PCR and QPCR, manual and automated library preparation including RNAseq and DNAseq, and DNA size selection and fractionation including SAGE ELF and Blue Pippin. Additionally, perform molecular biology work including cloning, primer design, Gibson Assembly, restriction enzyme digestion, ligation, site directed mutagenesis, in vitro transcription, and reverse transcription. Operate and analyze data collected on Western Blot equipment such as Protein Simple WES, DNA fragmentation using Covaris systems, Real-Time PCR Detection System such as biorad CFX, and quantification and QC of RNA and DNA using nanodrop 8000, Qubit 3.0 Fluorometer, and Agilent 2200 and 4200 tapestation systems. Maintain mammalian cell cultures including primary and secondary cell lines and cell line cultures in BSL-2, BSL-3 and BSL-4 as required. Evaluate effects of pathogen infection on host (animal models or in vitro cultures) analyzing gene expression using RNAseq protocols (bulk, targeted, single cell or spatial) to identify deregulated signaling pathways that can lead to novel treatment strategies for infectious diseases. Evaluate the pathogen by population genomics and whole genome sequencing. Support animal studies when required by assisting the study personnel to collect and process animal specimens. Analysis may include immunological procedures including Enzyme Linked immunoassay (ELISA), Western blot, Flow Cytometry and RNA/DNA sequencing assays. Train new employees, ensure SOPs are followed, deviations are recorded, and safety procedures are observed. Assist in the preparation of technical reports and manuscripts relating to their research efforts. Present results in written and oral format publicly and internally as requested. Write and review standard operating procedures (SOPs), capture forms, and all supporting documentation in accordance with Good Laboratory Practice (GLP) and Well-Documented (WD) study regulations as required. Be responsible for assessing and maintaining laboratory supplies. Inventory supplies and ensure supply orders are coordinated with Division resources. Ensure that all assigned laboratory space is orderly and compliant with all regulatory guidance. Communicate to the PI or assigned TPOC experimental data, laboratory, or other work-related issues. Communicate with internal maintenance or external vendors for technical support and troubleshooting. Maintain an orderly laboratory environment in compliance with regulations. Assist in maintaining laboratory equipment, specimen and reagent inventories, as well as keep an organized, safe and professional work environment. Participate in regular laboratory decontamination and cleaning to include periodically decontaminating the main laboratory areas, benches and biosafety cabinets to reduce possible sources of contamination. Appropriately dispose of waste and packaging material. Serve as a lab manager, responsible for weekly and monthly cleaning and maintenance of the area assigned as required. This includes testing of emergency showers, eye washes and flushing of laboratory drains. Participate in regular instrumentation washes, cleaning and maintenance. Maintain laboratory records, document sample processing, protocol design and usage, and data management that meet current CGS and Institutional requirements and ensure continuity and collective-sharing of resources. May be required to cross-train and provide laboratory technical support to other areas. Other duties as assigned. What Required Skills You'll Bring: A Master of Science degree is required for this position. Minimum of 6 years of relevant expertise in Genomics. U.S. Citizen. Must pass NACI background check. Must be willing to work in a BSL 3/4 laboratory. Must be eligible to enroll in the BPRP and CS-PRP programs. Security Clearance Requirement: None This position is part of our Federal Solutions team. The Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what's next to deliver the solutions our customers need now. Salary Range: $144,800.00 - $260,600.00 We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle! Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status. We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY! Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/ .

Posted 30+ days ago

Nurse Practitioner Ga-Ggl- Palliative Weekender - Dcmc-logo
Greater Baltimore Medical CenterHunt Valley, MD
Location: Luminis Health Doctor's Community Medical Center (DCMC) Under general supervision, accountable for the clinical management of patients, in accordance with State and National regulatory agency standards. Education Successful completion of a Nurse Practitioner program Experience At least five (5) years of related experience in a healthcare environment. Skills Skill in using computer, familiarity with the use of electronic medical records Effective written and oral communication skills to communicate and relate effectively with patients, family, staff, other home-based providers, the public, physicians, and insurers. Skill in effectively collaborating with a wide variety of service providers who also are working with the patient and with the team members. Skill in effectively working with patient/family with challenging psycho-social, and socio-economic issues and circumstances. Analytical skills in order to assess patients and implement appropriate intervention, care plans, and treatments Able to work under varying degrees of stress and the ability to adjust to changes in the work environment. Licensures, Certifications Current registration with the Maryland State Board of Examiners of Nurses as a Nurse Practitioner, specializing in Adult, Family or Geriatrics; Inpatient position can include Acute care certification. National and State Certification as required for the relevant position (DEA, CDS). Completion of "healthcare provider" CPR course CAPC Designation completion by end of 90-day probation period Principal Duties and Responsibilities Assumes responsibility for the initial evaluation and treatment of patients in assigned areas. Performs initial history and physical as evidenced by appropriate documentation. Writes standard orders in accordance with hospital policy. Writes appropriate orders related to pre-existing conditions. Discusses with the attending physician and nursing staff physical and/or emotional findings, which may interfere with care of the patient. Evaluates patient progress on a continuing basis and in collaboration with the attending physician, and alters treatment modalities as needed. Evaluates nursing, medical, social and educational needs on assigned patients. Initiates referral to appropriate ancillary departments and community resources based on patient need and documents on the progress note. Writes progress notes for each visit documenting pertinent information regarding patient progress and treatment regime. Writes orders appropriate to the patient's care requirements in compliance with existing contract. Establishes medical diagnoses in compliance with contract. Refers to the physician or designee those problems which require consultation and documents same on progress note. Makes immediate referral of acute and or life-threatening patient conditions to physician or designee. Documents physical findings and treatment plan pertaining to same. Performs technical functions as covered by the job description and delegation agreement submitted to BPQA and/or MBON, approved NP agreement and in accordance with hospital policy. Documents results of technical functions performed. Reports to physician or designee any abnormal findings related to it. Monitors patient response related to technical function performed and documents it. Acts as a clinical resource. Actively supports and participates in nursing and/or hospital performance improvement initiatives. Performs activities to meet patient/family educational needs. Participates actively in health teaching of patient and family to include preventative health care as well as current medical condition and treatment regime. Evidence of same by documentation on progress note and/or established flow sheet. Plans and reviews home care instructions with patient and family if needed. Include needs for service provided by community resources and hospital based ancillary services. Assumes responsibility for utilizing opportunities for educational advancement by pursuing activities to meet identified educational needs and those required for continued certification as well as attending mandatory inservice as required. Physical Requirements Work is of medium physical demand; walking and standing most of the time. Valid Driver's License and reliable transportation. Working Conditions Normal office environment with little exposure to excessive noise, dust, or temperature variances. Works in Emergency Department and on Patient units in consulting role. Work hours: 12 hours, on site Workdays: Flexible to include a 3-day weekend, option and discretion of Medical Director and/or Program Needs (Friday- Saturday-Sunday, or Saturday-Sunday-Monday) Conditions of Employment Maintain current licensure and certifications as an RN/Nurse Practitioner. Maintain CME requirements needed for licensure. Comply with conditions of Gilchrist Agreement. All roles must demonstrate GBMC Values GBMC Values Value Description Respect I will treat everyone with courtesy. I will foster a healing environment. Treats others with fairness, kindness, and respect for personal dignity and privacy Listens and responds appropriately to others' needs, feelings, and capabilities Excellence I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others. Meets and/or exceeds customer expectations Actively pursues learning and self-development Pays attention to detail; follows through Accountability I will be professional in the way I act, look and speak. I will take ownership to solve problems. Sets a positive, professional example for others Takes ownership of problems and does what is needed to solve them Appropriately plans and utilizes required resources for various job duties Reports to work regularly and on time Teamwork I will be engaged and collaborative. I will keep people informed. Works cooperatively and collaboratively with others for the success of the team Addresses and resolves conflict in a positive way Seeks out the ideas of others to reach the best solutions Acknowledges and celebrates the contribution of others Ethical Behavior I will always act with honesty and integrity. I will protect the patient. Demonstrates honesty, integrity and good judgment Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers Results I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals. Embraces change and improvement in the work environment Continuously seeks to improve the quality of products/services Displays flexibility in dealing with new situations or obstacles Achieves results on time by focusing on priorities and manages time efficiently Pay Range $80,363.74 - $133,809.65 Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs. COVID-19 Vaccination All applicants must be fully vaccinated against Covid-19 or obtain a GBMC approved medical or religious exemption prior to starting employment at GBMC Healthcare, to include Gilchrist and GBMC Health Partners. Equal Employment Opportunity GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

Posted 3 weeks ago

Product Manager - Go To Market Lead-logo
Huntington Bancshares IncHagerstown, MD
Description Summary: The Product Group Manager develops and implements the strategic direction, which integrates with corporate strategy, for a product group or geographic region. Duties and Responsibilities: Formulates and implements marketing and communications programs to promote products and services to customers and to support bank officers. Identifies and sets priorities for product development/modifications, pricing and product positioning. Maintains contact with clients, sales professionals, marketing areas, product managers and other bank personnel. Manages product group or geographic region's profitability and quality standards. May manage a diverse group of marketing, sales and/or product development professionals as well as an administrative and technical staff. Performs other duties as assigned. Basic Qualifications: 7+ years of product management experience Bachelor's Degree Preferred Qualifications: Master's degree Experience with and a strong understanding of consumer lending, overdraft income management or credit risk Proven analytical ability (data mining/manipulation, forecasting) Must have the appropriate financial management experience and analytical capability to translate hard data into strategic plans Demonstrated ability to quickly analyze situations and risks, determine paths of action, and execute flawlessly Experience in project planning and management, with the ability to manage multiple projects in a fast-paced environment and meet deadlines Excellent skills with MS Word, Excel and PowerPoint Candid and concise communication skills Excellent executive-level presentation skills Must be savvy and passionate about driving results and innovation Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Compensation Range: $93,000-$189,000 Annual Salary The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Posted 1 week ago

System Engineer - IA Systems-logo
CACI International Inc.Annapolis Junction, MD
System Engineer - IA Systems Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: None Type of Travel: None CACI is a leading provider of innovative IT solutions dedicated to delivering cutting-edge technology services for national security and defense. We focus on providing advanced systems engineering services that meet the most critical and complex mission requirements. Join us as we help shape the future of technology. We are looking for a highly skilled Senior Systems Engineer to join our team. The ideal candidate will be responsible for participating in Information Assurance (IA) system, hardware, and software design activities, with a focus on leading the evaluation of requirements generation, allocation, and tracking throughout the development cycle to ensure supportability for security certification. Responsibilities: Lead the evaluation and design of IA systems, focusing on system security and certification requirements. Troubleshoot and identify issues within existing systems, design and implement new systems, and enhance current infrastructure. Participate in the analysis, design, and construction of next-generation IT systems. Understand customer needs and align those with commercially available IT products to create effective requirements for the development team. Work with a range of technologies, including telecommunications (TCP/IP, OIS/CMIP/X25), operating systems (Windows, UNIX, and Linux), databases (Oracle, MS Access, Sybase), and applications (Tivoli, PeopleSoft). Apply ITIL, SEI/CMM principles to engineering work. Oversee and manage systems engineering teams, ensuring projects are on track and meet customer expectations. Qualifications: Required Skills and Experience: Bachelor's degree in a related field with at least 8 years of relevant experience, OR an Associate's degree with 12 years of relevant experience. Proven experience as a systems engineer across one or more IT platforms. Strong understanding of DoD 8570 compliance with IASAE Level I certification. Computing Environment (CE) certification, such as Microsoft OS, Cent OS, or Red Hat OS. Experience with key technologies such as Active Directory, Identity Management, SCCM, DNS, Group Policy, Active Role Servers, Privileged Account Management (PAM), and MS Exchange. If assigned to Desktop & Enclave Services: Understanding of mission islands, Trusted Thin Client, and enhanced VDI (e.g., remote GPU and memory scaling). TS/SCI with Polygraph This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI. ____ What You Can Expect: A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy. Your potential is limitless. So is ours. Learn more about CACI here. ____ Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here. The proposed salary range for this position is: $113,200 - $237,800 CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

Posted 30+ days ago

A
Antwerpen Auton GroupColumbia, MD
AUTOMOTIVE SERVICE ADVISOR Dealership Antwerpen Hyundai of Clarksville 12440 Auto Dr, Clarksville Job Type: Full-Time NOW HIRING!!! Experienced Service Advisors who would like to write service and join our team here at our Hyundai Dealership in the Columbia Auto Park. Qualified applicants must have great commination skills who would like to be part of a team that enjoys taking care of customers. Job Summary We are looking for an Automotive Service Advisor to join our growing team! The right candidate will be ambitious, have excellent interpersonal skills, and the ability to meet and exceed goals. Day-to-day tasks will include developing client relationships and providing product solutions that best meet our customer's needs. Benefits Sundays Off Competitive Pay Aggressive Pay Plan with No Caps Room for Advancement and career growth Sales Training and Certification Program Medical/Dental/Vision 401K Requirements Excellent customer service skills are a MUST Previous Service Advisor experience required - 2 years preferred Reynolds and Reynolds experience highly preferred Clean driving record and valid driver's license Self-starter mentality and ambitious spirit preferred Professional groomed personal appearance Ready to waste no time on learning new product and eager to improve Job Duties: Understand Customers' problems and arrange for appropriate service Prioritize required services, and offer options Set and manage the expectations of the service delivery for both the customers and mechanics Continuously keep the customer updated on repair needs and completion times

Posted 30+ days ago

Parking Operations Consultant-logo
Walker Parking ConsultantsRockville, MD
How Your Role Will Shape Our Success In this position, you will manage and conduct high-quality projects to continually improve service to our clients. You will consult on projects in areas of concentration such as parking operations and parking equipment technologies. Walker is the firm that invented parking planning and design, and after 50+ years, we are still the leader in this dynamic field. This position reports to the local office managing principal, with practice-related guidance from others. What Sets Us Apart? Walker is 100% employee-owned! Join us and become part of a company where you have a direct stake in our success. What makes this opportunity even more exciting is our true ownership program. At Walker, our equity-based model allows shareholders to directly benefit from the firm's success, rather than a traditional ESOP that focuses only on stock appreciation. It's a unique chance to grow with a company that values its people. What You'll Do Lead or assist in the development of project proposals for parking operations consulting projects. Lead parking operations consulting engagements, including: Parking Operator RFP Parking Operations Planning Parking Audit, operational and/or financial Parking Pro-Forma Development or Peer Review Valet Parking Planning Development of Parking Operations Standards or Policies & Procedures Establish, monitor, and implement project plans, including budget, staffing requirements, and schedule. Manage activities of professional and support staff assigned to the project team. Coordinate data collection and/or collect data pertinent to the project. Develop a plan or other information and deliverables to improve mobility and parking conditions. Complete and maintain all project documentation and conduct postmortems. Other duties as assigned. What You Bring Education Requirements: Accredited bachelor's degree or higher in appropriate fields of study. Other Requirements: A minimum of 20 years of professional experience as a manager in commercial parking operations. Experience with parking audits, parking pro-forma development, development of standard operating procedures for parking, valet parking planning, and self-parking planning. Experience managing projects (schedule, budget, client relationships, deliverables). Experience with operating parking technologies, such as reviewing reports, making system changes, and interfacing with maintenance personnel. Strong technical writing background and experience developing and recruiting new business. Excellent interpersonal skills. Willingness and availability to travel. Travel time is variable and project-dependent. Preferred Skills and Experience: Experience with acquiring and implementing parking technologies, such as gated parking controls, gateless parking controls, parking occupancy detection systems, and parking-related mobile applications. Experience with public-private partnerships. We offer a robust total compensation and rewards package designed to support our employees' well-being, growth, and diverse needs, including: Annual discretionary bonus program Opportunity to purchase Walker stock - Walker is 100% employee-owned! Medical, dental, vision, company-paid life insurance Mental wellness benefits Health Savings Account with company contribution 401(k) with company match Flexible Spending Accounts and Commuter Spending Accounts 529 college savings plan A minimum of 3 weeks of Paid Time Off per year 9 paid holidays per year, including 3 paid floating holidays 5 days of bereavement leave and PTO Donation Bank to help during difficult times 100% compensation replacement during short-term disability leaves Paid parental leave that allows an additional week of paid time alongside short-term disability leave and/or applicable state paid leave programs Paid community involvement hours Tuition and licensure reimbursement and sponsorship of professional memberships Internal conferences and professional development opportunities Employee Resource Groups and Affinity Groups $100,000 - $125,000 a year At Walker Consultants, we are committed to maintaining fairness and equity in our pay practices. For this role, the estimated base salary range is $100,000 - $125,000 per year. The final salary offered may vary based on factors such as experience, qualifications, skills, location, internal equity, and other considerations permitted by law. We value open conversations about compensation and welcome the opportunity to discuss more about base salary and Walker's total rewards philosophy during the recruiting process. Why Walker Consultants? Join Walker and be a driving force in revolutionizing access and connectivity through impactful transportation solutions. Your efforts will shape how individuals and communities traverse and engage from inception to realization. Beyond transportation, Walker's influence extends to crafting dynamic communities; as a curb management specialist, you'll be instrumental in fashioning inclusive, secure, and vibrant communal domains that enhance lives. Our commitment to optimizing client assets means your input converts to tangible value, showcasing your ideas and strategies to elevate client triumph. Engage with cutting-edge trends and technologies, embedding them in practical situations to surmount intricate quandaries. Upholding equity and inclusivity, Walker harmonizes public and private aspirations, constructing impartial solutions that enhance access, service, and sustainable revenue streams for diverse users. Join Us! We know that great talent comes in many forms. If you're excited about this role but don't meet every single requirement, we still encourage you to apply! You might just be the right person for this role-or another opportunity on our team. At Walker Consultants, we are committed to fostering an inclusive workplace where everyone can thrive. We welcome and encourage applications from individuals of all abilities. If you require any accommodations during the application or interview process, or in the workplace, please let us know-we will work with you to ensure a fair and accessible experience. Walker Consultants is an Equal Opportunity Employer (EOE). We invite all qualified applicants to apply and do not discriminate against individuals because of their race, color, religion, national origin, gender, physical or mental disability, veteran status, or age.

Posted 30+ days ago

M
Mile One AutomotiveBaltimore, MD
Job Description Heritage Subaru is now hiring Sales Associates at all levels! Become a part of a winning team! Experience Everything MileOne has to Offer: Competitive compensation $31,200.00 - $100,000.00 + with unlimited earning potential 5 Day Work Week Training and mentoring Great opportunities for advancement Positive, success-driven work environment State-of-the-art CRM, Inventory management & Internet resources Large dealership inventories Our MileOne Employee Advantage: MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers several exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace. MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program, and more. Sales Associate Responsibilities: Accurately present and demonstrate features and benefits of dealership vehicles Develop and maintain strong relationships with clients via email, phone, internet requests, and other lead sources Present pricing options and negotiate pricing Provide a high level of customer service before and after the sale Conduct business in an ethical and professional manner Invest time in continuous product knowledge training Sales Associate Qualifications: Self-starter with strong initiative with a firm commitment to maximizing customer satisfaction Sales or related commission-based experience in a retail or hospitality industry Excellent multitasking and prioritization skills Valid Driver's License MileOne Benefits: https://www.mileonejobs.com/our-benefits.htm MileOne Autogroup is an equal opportunity employer and maintains a drug-free work environment. By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications. #hide New Sales Salary Range $31,200.00 - $100,000.00 Heritage Imports Owings Mills Post Externally Only Zip Code 21117

Posted 4 weeks ago

Project Engineer-logo
Helix ElectricBethesda, MD
Helix Electric was founded in 1985 and is now one of the nation's largest and most successful electrical contracting companies. Our commitment to empowering people and powering projects is realized by our exceptional team of dedicated and highly skilled experts working together and never settling for good enough. We are proud of the team-oriented and employee-empowered business approach that defines our unique character. Our Project Engineer assists their Project Manager on projects and is the liaison between the field and the office. In this role, the PE is responsible for defining the project's objectives by planning, executing and finalizing projects according to the schedule while keeping within the budget. DUTIES & SCOPE: Close support of senior project management team. Develop project teams while delivering quality output, meeting customer expectations, managing to scope, delivering on time, and delivering within budget. Develop and support project management techniques and schedule goals, procurement and contractual requirements, personnel assignments, and capacity planning. Evaluate and continually improve the systems and processes used by the department to effectively meet customer requirements and profitability goals with an emphasis on strong internal unit tracking methods. Manage, mentor, and develop colleagues. Ensure schedule requirements are met. Readily adjust priorities and milestones based upon changing customer needs, resource availability, and job requirements. Interact with the customer to validate expectations are understood and met before, during, and after project completion. Provide close support and oversight for third-party construction firms and subcontractors. Manage project review process with particular emphasis on financial forecasting. Ensure high-quality engineering, studies, and Helix project delivery. Proactively and systematically communicate challenges, risks, and successes. Oversee monthly invoicing process per project terms and negotiate appropriate change orders. Coordination with Site Superintendent(s) to understand and assess installation methods, labor needs, and manpower forecasts. Close support and oversight on adherence to the Quality Control process. Close support to ensure that all downstream team members are meeting deadlines on assigned tasks. QUALIFICATIONS: Minimum 3 years of project engineer experience in heavy commercial/private electrical construction. Understand engineering in electric power. Field experience coordinating with construction management. Extensive knowledge of project scheduling, bids, take-offs, change orders and contracts. Demonstrated ability to develop relationships and assist in winning projects. Demonstrated ability to closely support the running of a profitable portfolio. Exceptional initiative, execution, and communication skills, both oral and written. Exceptional analytical, motivational, and leadership skills. Electrical Engineering or Construction Management degrees are strongly preferred. Journeyman or Master Electrician's license a plus. Helix Electric provides a comprehensive benefits package that includes the following: Medical Plans Dental Plans Vision Plan Life Insurance Disability Insurance Accident Insurance Critical Illness Insurance Hospital Insurance Pet insurance 401(k) Plan with Match Employee Discount Program through PerkSpot Tax Savings Accounts - FSA, HSA, DCFSA and CSA Tuition Reimbursement Scholarships #LI-SS1

Posted 30+ days ago

Senior Data Architect-logo
Marsh & McLennan Companies, Inc.Columbia, MD
Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 11,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Senior Data Architect at Marsh McLennan Agency (MMA). MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As a Senior Data Architect on the Data team, you'll establish consistent data standards, reference architectures, patterns, and practices across the organization for both OLTP and OLAP (Data warehouse, Data Lake house) MDM and AI/ML technologies. You will define reference data architecture and work with agile teams to ensure the documented best practices are used in data platform development. Additionally, you'll create strategies and design solutions for a wide variety of use cases like Data Migration (end-to-end ETL process), database optimization, and data architectural solutions for Analytics Data Projects. You will also design, develop, and troubleshoot highly complex technical problems in OLAP/OLTP/DW, Analytics, and provide solutions for Enterprise-level Applications utilizing Azure Data Platform. Our future colleague. We'd love to meet you if your professional track record includes these skills: 10+ or more years of experience in Information Technology. 5 to 10 years of experience in Enterprise data architecture, Data, Modelling, Data management and Data strategy 5 to 7 years of experience in Cloud database technologies. 7 to 10 years of experience as a data architect Solid understanding of databases and the strengths and weaknesses of platforms and products, with the ability to provide a trusted voice at the decision-making table Expertise in creating ER (Entity Relationship), Logical, Physical, and Conceptual data models for an enterprise Experience in data modeling, streaming skills, and data architecture for operational and analytical datastores Proficiency in the design of batch and streaming data ingestion Knowledge in designing solutions with Data Quality, Data Lineage, and Data Catalogs Experience with solving performance challenges for a variety of velocities, latencies, and volumes of data Designing and maintaining the data models, including conceptual, logical, and physical data models Experience with SOA data layer utilizing data access frameworks and exposing data via web services Experience with Business Intelligence and data mart architecture Experience creating a data architecture vision between lines of business and IT Demonstrated competency in communicating the value of data architecture to stakeholders and senior management Experience in SDLC processes, database patterns, and development frameworks Strong interpersonal, verbal, and written communication skills, with the ability to develop and conduct executive-level presentations Experience crafting solutions that leverage data in NoSQL and SQL datastores for high availability and disaster tolerance Preferred experience with Kubernetes, Cloud Native ecosystem, and Data Lake/Data Warehouse technologies Deep expertise in Data engineering capabilities involving architecture, modeling (physical and logical), data governance, storage, security, resilience, and replication Knowledge of Informatica - IICS task flows development and maintenance Experience with MongoDB or another NoSQL database, PostgreSQL, or any relational database Experience with Azure, Data Lake, Databricks, SQL, ETL, and MDM Experience with data integration services such as Azure Data Factory Experience with business intelligence tools; Power BI or Qlik is preferred Experience in designing and building large-scale, enterprise systems in a highly available, scalable, performant, and distributed environment These additional qualifications are a plus, but not required to apply: Knowledge of Agency Management systems like Applied EPIC and Vertafore Sagitta, Benefit Point Microsoft Azure Data Engineer or other cloud certifications Data bricks experience and certification We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfillment outside of work. Some benefits included in this role are: Generous time off, including personal and volunteering Tuition reimbursement and professional development opportunities Remote work Charitable contribution match programs Stock purchase opportunities To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw Follow us on social media to meet our colleagues and see what makes us tick: https://www.instagram.com/lifeatmma/ https://www.facebook.com/LifeatMMA https://www.linkedin.com/company/marsh-mclennan-agency/ Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages, and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #LI-Remote The applicable base salary range for this role is $113,000 to $197,800. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs. Applications will be accepted until: August 25, 2025

Posted 3 weeks ago

Sales Associate-logo
Five Below, Inc.Clinton, MD
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! RESPONSIBILITIES Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently. Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability. Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales. Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible. Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner. Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment. QUALIFICATIONS At least 16 years old Available to work a flexible schedule Comfortable with or willing to learn technology (such as cash registers, hand-held and mobile devices) Good communicator with the ability to engage with customers Able to handle customer interactions and potential issues/concerns courteously and professionally Use basic information-gathering skills to solve problems Ability to learn procedural knowledge acquired through on- the-job training ESSENTIAL JOB FUNCTIONS Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required) Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $15.00 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Posted 3 weeks ago

Part-Time Sales Teammate-logo
The BuckleAnnapolis, MD
Summary The Sales Teammate position's primary responsibility is to fulfill our mission statement: "To create the most enjoyable shopping experience possible for our Guests." Additionally, Sales Teammates perform a variety of sales, merchandising and operational tasks assigned by Store Management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Compensation: Pay range: $15-$17/hr The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons. For sales positions, Buckle pays a base rate plus commission on sales. The range listed is the estimated base rate plus commission for Teammates in this position. Essential Duties and Responsibilities This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sales Generation and Guest Service Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest. Answer questions regarding the store and its merchandise. Recommend, select, and help locate or obtain merchandise based on Guest needs and desires. Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience. Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team. Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG) . Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management. Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area. Help Guests try on or fit merchandise. Check out and bag purchases. Prepare merchandise for alterations. Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity. Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals. Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect. Place Special Orders or call other stores to find desired merchandise. Maintain and build good Guest relationships to develop a client based business. Develop and maintain knowledge of Buckle's customer service expectations in order to meet the needs of every Guest. Consistently perform leadership actions and maintain high standards, whether or not the Manager is present. Teammate Recruiting, Training and Development Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend. Create relationships through Guest Loyalty and Guest Preferred. Maintain a professional and respectful attitude at all times creating a positive floor culture. Visual Merchandise Management Present merchandise in a manner that will maximize sales and achieve optimum merchandise turn. Stay current on product range. Work with other Teammates and Guests to identify product improvements, new product ideas and new product feedback. Ensure sales floor is consistently sized and new freight is appropriately displayed. Operations Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs. Open and close cash registers, use magnetic card readers, perform tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits. Watch for and recognize security risks and thefts, and know how to prevent or handle these situations. Follow all Loss Prevention guidelines, including daily bag and purse checks. Develop and maintain knowledge of Point of Sale ("POS") procedures. Understand and execute all policies regarding payments, exchanges and Loss Prevention practices. Perform merchandising tasks, such as handling freight, re-merchandising, preparing displays, completing price markdowns, and transfers. Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement. Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns. Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner. Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbooks. Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit. Special projects and other duties as assigned. Supervisory Responsibilities This job has no supervisory responsibilities. Part-time Benefits Benefits Available (after applicable waiting period): Teammate Discount Performance Bonuses Employee Assistance Program 401(k) (subject to additional requirements) Paid Sick Time (where required by state) Education and/or Experience No prior experience or training required. Physical Demands The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 30lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment While performing the duties of this job, the Teammate regularly works in a retail store. The noise level in the work environment is usually moderate. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center. #LI-Onsite

Posted 30+ days ago

Server-logo
AvoltaBaltimore, MD
With a career at HMSHost, you really benefit! We Offer Health, dental and vision insurance Generous paid time off (vacation, flex or sick) Holiday pay Meal and Transportation Benefits *401(k) retirement plan with company match *Company paid life insurance *Tuition reimbursement Employee assistance program Training and exciting career growth opportunities Referral program - refer a friend and earn a bonus Benefits may vary by position so ask your recruiter for details. Airport Location: Baltimore F&B Advertised Compensation: $4.48 to $5.00 Summary: The Server is responsible for taking food and beverage orders; entering orders quickly and in proper sequence; serving food and beverages for guests in their section as well as other sections; coordinating with the kitchen to ensure timely service and quality of the food; and providing the highest quality of service to the customer at all times; performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager, Assistant Store Manager, or General Manager depending up local requirements. Essential Functions: Takes food and beverage orders, places orders, delivers orders, checks back after delivery of food to ensure guest satisfaction, observes guests to respond to any additional needs Maintains table appearance by pre-bussing, checks drink levels, removes clutter and provides adequate napkins, etc Presents check for payment and provides change as needed Follows HMSHost customer service, adult beverage and cash handling policies and procedures Keeps station clean, sets up and takes down station tables appropriately Minimum Qualifications, Knowledge, Skills, and Work Environment: Must meet state minimum age for serving alcoholic beverages Requires at least 6 months of closely related serving experience, work experience in high volume or fast casual dining restaurant environment preferred Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner Requires the ability to lift and/or move up to 20 lbs Requires the ability to walk, bend, twist, and stand to perform normal job functions Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers Frequently immerses hands in water and water diluted with chemical solutions Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal opportunity employer. It is the Company's policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as "protected characteristics"). Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal opportunity employer. It is the Company's policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as "protected characteristics"). Nearest Major Market: Baltimore

Posted 30+ days ago

Junior Graphic Designer-logo
ProSharesBethesda, MD
ProShares has been at the forefront of the ETF revolution since 2006. ProShares now offers one of the largest lineups of ETFs, with over $85 billion in assets. The company is a leader in strategies such as crypto-linked, dividend growth, interest rate hedged bond and geared (leveraged and inverse) ETF investing. ProShares continues to innovate with products that provide strategic and tactical opportunities for investors to manage risk and enhance returns. Position Summary: We are seeking a creative Junior Graphic Designer to create clear, impactful visual content across digital and print platforms. The ideal candidate has a strong foundation in design principles, a sharp eye, and an interest in translating complex ideas such as financial data, charts, and investment concepts into polished, professional materials. This role offers the opportunity to grow as a designer in a collaborative, fast-paced environment that values creative thinking and strategic design. An interest in motion graphics and animation is a plus as we expand our visual capabilities. Essential Job Functions[1]: Creative Asset Development: Assist in creating high-impact visual assets including social media graphics, email graphics, website visuals, digital ads, print collateral, presentations, and more, ensuring they align with brand guidelines and campaign goals. Brand Consistency: Uphold and help evolve our visual identity across all materials, ensuring a cohesive brand experience. Production & Execution: Prepare and package files for web, print, and other distribution formats; optimize assets for responsive layouts and cross-platform use. Collaborative Approach: Work closely with internal teams, including Marketing, Investment Strategy, Product, Sales, etc., to translate feedback into refined design solutions that align with business goals and project timelines. Idea Sharing: Share ideas and design perspectives during team meetings and creative discussions, helping shape how we visually approach campaigns and complex content. Motion Graphics: Contribute to basic animation or video design projects. Trendspotting: Stay up to date on design trends, AI-powered creative tools, and emerging technologies to bring fresh, modern ideas to the team and keep us on the leading edge of effective marketing. Education and Experience: Bachelor's degree in Graphic Design, Visual Communications, or a related field. 1-2 years of professional or internship experience in graphic design, ideally within a marketing or creative services team. Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign); familiarity with After Effects and Figma is a plus. A strong portfolio demonstrating design skills, with an emphasis on branding and layout projects within a corporate setting. Refined design sense with an emphasis on strategic visual communication, typography, color, and composition. Adaptable and flexible in managing multiple projects and shifting priorities while maintaining quality and meeting deadlines. Effective communication complemented by a proactive, can-do attitude. The compensation for this position includes salary and incentive pay. The annual base salary range for this role is $60,000-$70,000 (USD), which does not include discretionary bonus compensation. Total compensation may vary based on experience, role, location, department, and individual performance. [1] These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Additional privacy information for CA residents EOE STATEMENT ProShare Advisors LLC and its affiliates are equal opportunity employers and do not discriminate against otherwise qualified applicants on the basis of age, race, color, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), marital or family status, national origin, ancestry, physical or mental disability, mental condition, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable law.

Posted 2 weeks ago

Salesperson-logo
Advance Auto PartsAberdeen, MD
Job Description We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system knowledge and basic part knowledge. The role has the basic ability to source from stores, hubs, pdq, and external suppliers. The role has in-depth knowledge of the store inventory and maintenance processes. Position can be part time or full time. Fleet safety certification preferred. Primary Responsibilities Provide excellent selling experience for DIY customer visits and phone calls Achieve personal sales goal and help store achieve its sales goals Provide DIY services including battery installation, testing, wiper installs, etc. Maintain store product and operational standards Responsible for inventory processes including truck put away, shoot outs, cycle counts, Back stock, etc. Secondary Responsibilities Store Cleanliness including floors, bathrooms, facing, dusting, parking lot General stocking including truck stocking and back stock Safely deliver parts to customers as needed Success Factors Basic driving and navigation ability Ability to use delivery board system Friendly communication Ability to locate and stock parts Safety knowledge and skills Operating inventory systems and store equipment Parts and automotive system knowledge skills Operating POS and Parts lookup systems Expert at testing and diagnostic equipment for DIY service Essential Job Skills Necessary for Success as a Salesperson Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Salesperson up for Success 2-3 years of successful sales experience in a diverse retail environment, providing superior customer experiences Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. Compensation Range 15.00 USD PER HOUR - 15.41 USD PER HOUR Benefits Information https://jobs.advanceautoparts.com/us/en/benefits California Residents click below for Privacy Notice: https://jobs.advanceautoparts.com/us/en/disclosures

Posted 2 weeks ago

Assistant Manager-logo
J CrewTowson, MD
Our Story We make timeless clothes that last a lifetime…then pair them with of-the-moment styles season after season, decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We believe in feel-good color… Even if black or navy makes you feel best, we're here for that. We're the experts in signature categories: cashmere, coats, blazers, pants-and we also collaborate with the coolest brands out there because we know that creativity is contagious. We consider leopard a neutral, speak stripes fluently and live for a great gingham. We believe in looking like a million bucks, not spending it-which is why we go the extra mile to source the absolute best fabrics at the most accessible prices. We also know that we have a responsibility to the planet and to humanity to choose eco-friendly fabrics and to support our factory workers, without compromise. Job Summary As an Assistant Manager, you are a key member of the leadership team. You're responsible for supporting a profitable business--focusing on creating genuine connections that foster customer loyalty, love of the brand, and strong community engagement. You're responsible for providing in-the-moment feedback and coaching so each team member can contribute at their highest potential. You'll partner with your leadership team to make adjustments when needed to drive the business forward, while seamlessly stepping in on tasks when needed. Job Responsibilities Be the role model for creating personalized connections with customers that drive loyalty and excitement for the brand. Observe associate performance on the selling floor and assist if necessary to make a connection or sale. Lead fit sessions that enhance product knowledge and fuel a style obsession. Help associates make the most of each customer interaction by sharing specific actions to improve outcomes. Ensure the team is always on track to make their goals and exceed customer expectations. Own the selling floor and ensure that the right people are in the right place at the right time. Be ready to step in for another manager as needed. Plan and execute local events that tie to the community and fuel incremental traffic and sales. Act in a manner that aligns with our values. (About you) You'll be great in the role if you … Love our brand, customers and teams. Have a great fashion aesthetic and are plugged in to what's happening in the industry and community. Have a track record of setting and achieving goals. Are energized by change; shift gears quickly and rally the team behind new strategies and projects. Make smart decisions by: actively listening, understanding data and looking beyond the obvious. Have a high school diploma or equivalent combo of education and experience. Have 2 or more years of experience with similar scope, specialty retail preferred. Communicate effectively and confidently. Process information and operate store systems accurately. Are available when we are busy, including: nights, weekends and holidays. Are adept with technology and apps and familiar with industry-related blogs and feeds. Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos. Must regularly move around all store areas and be accessible to customers. Before we wrap, a word about a few of our way cool perks… Competitive base pay and bonus programs Flexible days and hours Amazing merchandise discounts 24/7 free confidential help with a variety of personal and work concerns Personal and professional development Giving back -volunteer program, disaster relief funds, charitable matching donations* Medical, dental, vision, life insurance, pet insurance, legal plan, ID theft, commuter benefit* Time Away - paid time off, holidays, parental leave, disability leave, bereavement* 401(k) plan with company matching contributions* Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements. Hourly Range: $19.50 - $24.35 At J.Crew Group (JCG) we aim to pay competitively for our company's size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate's geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group's competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks. One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds. JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.

Posted 1 week ago

Professional Learning Specialist (Southern California, Math)-logo
Imagine Learning IncCalifornia, MD
Professional Learning Specialist (Southern California, Math) Education and TrainingRemote, California Apply Description Position at Imagine Learning Great Purpose. Great People. Great Opportunities. At Imagine Learning we empower potential by creating educational solutions that inspire boundless possibilities for every student, every day. We are passionate about innovating together to support educators in creating those special moments when students experience the joy of learning at its best. We also empower our team through a strong culture focused on career growth and development, flexible work from home arrangements, interesting and meaningful work, and a supportive and connected team. As a remote-friendly company, hybrid and remote team members work from states across the U.S. and internationally. The majority of our US employees enjoy the opportunity to work from home, or in a hybrid capacity in our offices in Tempe, AZ (headquarters), Austin, TX, Petaluma, CA, Rock Rapids, IA, Grand Rapids, MI, or Bloomington, MN. Imagine Your Impact. The Professional Learning Specialist is an experienced and successful professional educator who provides content specific support, training, and guidance in the implementation of Imagine Learning's core, blended and online learning programs. This role supports improvements in teaching and learning by collaborating with district leaders, school administration and teachers to plan, implement and sustain the successful adoption of our solutions throughout the customer lifecycle. For more information on what it's like to work at Imagine Learning, including our culture, benefits, and products, visit us HERE. To learn more about a typical applicant journey at Imagine Learning, click HERE. Position Information: This is a regular, full-time position, reporting to the Professional Learning Solutions Director. Compensation: Base pay is anticipated to be between $64,678 and $88,500 per year. Eligible employees may also receive incentive/commission/annual bonus pay based on individual and/or company performance. Compensation may vary based on factors such as, but not limited to, individual skills, experience, training, education/certifications, geographic location, internal equity, and local market conditions. Location: In this US-based position your location will be remote. To be considered for this role, you must reside in Southern California, south of Ventura, CA. Travel: You can also expect up to approximately 60% travel (up to 90% during peak season), so be sure you have a valid driver's license and automobile insurance and a clean driving record for at least the preceding 39 months. Benefits: Imagine Learning provides a comprehensive benefits program to eligible employees, including: Multiple health, dental, and vision plans, including medical plans with zero employee premiums 401k plan with a company match 16 paid holidays, which include 2 floating holidays and a winter shutdown from Christmas Eve through New Year's Day Paid Time Off Comprehensive maternity and fertility/family building benefits Paid bonding leave when a new child joins your family Access to on-demand mental health resources Life and short and long-term disability insurance Pre-tax savings plans Paid volunteer time off A wide variety of professional development programs, including tuition reimbursement Work from home opportunities that foster work/life balance Envision Your Experience. In this role you'll have the opportunity to: Deliver fee-based, engaging, small and large group presentations, both in-person and virtually, centered on district/school teaching and learning recommendations while modeling instructional best practices. Develop professional learning plans and implement strategies to support clients throughout their journey, from initial interest to renewal. Prepare presentations, to include account set-up verification, confirming session learning outcomes and expectations for teachers and administrators, personalization of delivery materials, and confirmation of travel. Submit Training Requests, update and maintain customer records with session summaries and recommendations for the next steps. Collaborate closely with internal teams, including Customer Service and Sales. Respond to internal and external customer communication as part of a matrixed service team. Engage in a solution focused Professional Learning Community where the Professional Learning Specialist will be both a learner and a leader. Professional Learning Specialists continuously hone their craft by working with one another to both share best practices and information, as well as to learn new skills and approaches to deliver professional learning with impact. Manage multiple districts and additional projects simultaneously while focusing on the forecasted delivery of services reflecting seasonal deviations of activity. Maintain the ability and availability to work flexible hours and travel, including overnight travel up to 3 nights per week (which will increase to 90% or 4-5 nights at seasonal peaks); driving and maintaining a valid Motor Vehicle Driver License in state of residence and an acceptable driving record. Fulfill any other responsibilities as needed to support team objectives. Share Your Expertise. Experience, education, and qualifications essential for success in this role, include: Bachelor's degree in education, or a relevant field, and at least 5 years of experience with grades 6-12 Math in a blended and/or online learning environment: or an acceptable combination of education and experience. Master's degree in education, Educational Technology or a relevant field is preferred. Illustrative Math teaching experience. Instructional coaching experience. Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, ZOOM and TEAMS. Experience delivering successful professional development, training, and/ or consulting services in an educational environment. Strong multi-tasking, project management, and proactive problem-solving abilities. Strong organizational and time management skills, ability to self-motivate and be self-directed and ability to handle multiple priorities with demanding timeframes. Ability to work collaboratively with colleagues and staff to create a high-quality results-driven, team-oriented environment Our Commitment to Diversity, Equity, Inclusion, and Belonging. Diversity and inclusivity strengthen our Imagine Learning team, enrich our lives, and help us design equitable educational experiences where learners see themselves and can also learn about people, cultures, experiences, and perspectives different from their own. Imagine Learning is proud to offer diversity, equity, and inclusion (DEI) workplace initiatives, including the DEI employee council, annual DEI conference, employee resource groups, and other opportunities for employees to connect with and support DEI initiatives throughout the year. Imagine Learning is an Equal Opportunity Employer committed to providing equal employment and advancement opportunities to qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, sex (including pregnancy, childbirth, lactation, or related medical conditions), gender identity or expression, transgender status (including whether or not you are transitioning or have transitioned), sexual orientation, marital status, religion (including religion dress and grooming practices), age 40 and over, physical or mental disability, medical condition, genetic information (including results of genetic testing and characteristics), veteran and/or military status, or service in the military, and any other basis or status protected under applicable federal, state, or local laws. To all recruitment agencies: Imagine Learning does not accept agency resumes. Please do not submit candidates for consideration via our online application system, to Imagine Learning employees, or to any other organization location. Imagine Learning is not responsible for any fees related to unsolicited resumes.

Posted 2 weeks ago

Certified Nurse Midwife (Cnm) - $5,000 Sign-On Bonus! - Part-Time & Full-Time Positions Available-logo
Advantia HealthBel Air, MD
Susquehanna OB/GYN and Nurse Midwifery is seeking a Certified Nurse Midwife with solid GYN experience and antepartum, intrapartum, and postpartum experience that includes patients with varying medical conditions (diabetes, hypertension, etc.). Both full-time and part-time positions are available, and office-only and L&D-only options will be considered. A strong candidate will have at least one year of experience as a practicing midwife. The practice is the preferred provider of maternity care in the region, practicing out of offices in Havre de Grace and Bel Air and delivering exclusively at the Upper Chesapeake Medical Center (UCMC) in Bel Air. UCMC maintains a level II nursery with in-house anesthesia, pediatric and obstetrical back-up. Job Responsibilities: Provide full scope nurse-midwifery services including antepartum, intrapartum and postpartum care, as well as well woman care and family planning according to established protocols and per agreement with the collaborating physician. Maintain a productivity level necessary to reach the mandated annual level of client encounters. Participate/lead appropriate interdisciplinary teams. Contribute toward development of annual action plan health care plan as appropriate. Perform history and physical exams on new and returning clients. Manage acute and chronic illness' according to established protocols in collaboration with physicians. Refer patients to follow-up health care providers or community agencies as necessary. Order and interpret diagnostic tests, such as ultrasounds and blood tests. Provide emotional support and guidance during labor and pregnancy. Monitor maternal and fetal vital signs as well as identifying high-risk pregnancies. Monitor and administer medication, injections, and intravenous infusions during labor. Provide postpartum care to both mothers and newborns. Help parents to cope with miscarriage, termination, stillbirth and neonatal death. Maintain accurate and up-to-date medical records for all patients. Maintain active hospital delivery privileges as requested. Qualifications: Active license as a Registered Nurse and Certified Nurse Midwife Certification by the American Midwifery Certification Board Active DEA and NPI Number Authorized to work and practice in the United States Ability to work flexible hours, between office and hospital Previous experience in OB/GYN practices and as a Certified Nurse Midwife preferred CPR Certification and NRP certification are preferred About Susquehanna OB/GYN and Nurse Midwifery: Susquehanna OB/GYN is particularly proud of its Nurse Midwifery program, one of the most established in the State of Maryland. We deliver more babies and offer more birth options than any other practice in the region. Through our experienced physicians and nurse midwives, Susquehanna OB/GYN offers a family-centered approach to the birth process. Every woman and pregnancy is unique. Susquehanna recognizes and provides exceptional care for each patient, with a focus on education and counseling. Harford County, Maryland offers a remarkably attractive environment in which to live and work. Good schools, affordable housing and cultural/recreational opportunities, along with easy access to major metropolises as well as the Chesapeake Bay all make our community one of the best kept secrets on the East Coast. Learn more at: Benefits: Competitive">www.sogmd.org Benefits: Competitive">Benefits: Competitive Compensation Health, Dental, and Vision Insurance Health Savings Account (HSA) and Flexible Savings Account (FSA) Option 401k Retirement Plan Life and Disability Insurances Paid holidays/PTO $5,000 Bonus Available! Compensation Range: $110,000-$155,000/year Please note compensation is based on years of experience. Please note: Advantia Health is dedicated to providing unparalleled healthcare to our customers by employing the most highly-qualified individuals. If you are selected for further consideration, you will be subject to a background investigation. COVID-19 and Flu vaccination or an approved request for accommodation is required as a condition of employment. Advantia Health is an Equal Opportunity Employer that is committed to global diversity: It is a place where good people want to work, and customers want to continue to engage EOE M/F/D/V.

Posted 30+ days ago

SIMPRO logo
Customer Support Representative
SIMPROCalifornia, MD

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Job Description

First Things First - What We Can Offer You

  • Responsible Time Off
  • Comprehensive medical, dental, vision package with 100% employer paid options
  • 401k/Retirement Plan with 6% employer match
  • Generous Parental Leave Program
  • Home Office Allowance
  • Paid Volunteer Leave Days
  • Public Holiday Exchange Scheme
  • Enjoy up to 4 weeks a year of flexible 'Work from Anywhere' time!
  • Talent Referral Program - get rewarded for referring a friend to join our team!
  • Flexible work environment
  • Diverse training & internal networking opportunities across all of our product lines
  • Opportunities for career progression and development
  • For in-office roles in Broomfield, CO we offer a dog friendly environment, happy hours and office games, and free parking
  • Check out our website for more about working at Simpro Group https://www.simprogroup.com/company/careers

The Job

The Customer Support Representative is at the frontline of our customer support team, providing professional engagement with Simpro Group customers, and internal stakeholders.

What You'll Do

  • Efficiently handle high volume inbound customer support queries via live phone and/or chat, ensuring that support inquiries and software-related issues, are addressed in a timely and effective manner, developing expertise in the Product area you support.

  • Uphold high customer service standards by ensuring that each interaction is customer-centric, empathetic and aims to exceed customer expectations by striving to provide a positive and memorable customer experience in every interaction.

  • Ensure first contact response and resolution for non-complex customer queries is within defined targets.

  • Develop expertise relative to the Product suite you support.

  • Create and update case documents based on the information identified during troubleshooting, maintaining thorough records of customer interactions and issue resolutions.

  • Proactively identify technical issues with the software and accurately report them through our internal escalation channels to our Sr.CSRs, ensuring that they receive the necessary information to address and resolve these issues promptly.

  • This job description is not an exhaustive list of duties and may be modified at the discretion of Simpro Group.

What You'll Bring

  • Excellent communication and relationship building skills.

  • A polite and friendly telephone manner.

  • An eagerness and enthusiasm to learn, along with the ability to learn quickly.

  • Good time management and organizational skills.

  • Upbeat and proactive can-do attitude.

  • Ability to demonstrates an understanding of supported product/suite of focus and can explain how configurations affect results.

  • Able to demonstrate troubleshooting abilities by grasping the situation and knowing what part of the application is the likely root cause (profiles, settings, actions/workflows).

  • Able to utilize knowledge base articles.

  • An understanding or insight into trades industries would be advantageous.

  • A good understanding of cloud based technologies and systems would be advantageous.

Core values required of all Simpro, AroFlo, BigChange & ClockShark employees:

We Are One Team

We Are Customer Centric

We Are Growth Minded

We Are Accountable

We Celebrate Success

Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. This means that we want everyone to feel welcome with us and to provide equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor.

So, if you'd like to join a fun and progressive organization where there are opportunities to develop your career, please apply now with your CV/resume.

  • Please note, no agencies will be accepted in the recruitment of this role. Remote positions are only open to candidates residing in AL, AZ, CA, CO, FL, GA, HI, IL, IN, KY, MA, MN, MO, NJ, NM, NY, OH, OR, PA, RI, SC, TX, WA. Due to legal, tax, and business considerations, we are unable to hire outside these locations at this time. We would like to take this opportunity to thank all candidates for their application. Only candidates who meet the criteria above will be contacted for an interview.

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