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Broadcom CorporationBroomfield, CO
Please Note: If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) If you already have a Candidate Account, please Sign-In before you apply. Job Description: The VMware Cloud Foundation (VCF) division enables organizations worldwide to run their business critical and modern applications in a secure, resilient, and cost-efficient manner. With our flagship product VMware vSphere, and our industry-leading technologies including vSAN, NSX, and Aria, Broadcom customers receive the scale and agility of a public cloud with the security and performance of a private cloud. Modern infrastructures, accelerated application innovation, and predictable TCO savings and investment returns are just a few benefits of having a private cloud infrastructure powered by VMware Cloud Foundation. Together, our bold group of technology professionals with diverse backgrounds, spanning engineering, products, marketing, partners, professional services, and global support services, focuses on what can be best for the largest enterprises, governments, financial services, healthcare, manufacturing, and educational institutions of the world. The Elevator Pitch: Why will you enjoy this new opportunity? As a part of the Global VCF Support organization, a VCF Support Account Manager (VCF SAM) is responsible for optimizing and personalizing our customer's reactive and proactive support experience by advocating their requirements and priorities that drive sift resolution, and maximum uptime and removing technical blockers. The role provides a unique opportunity to interact daily with top-tier, strategic customer organizations from varied industries and allows you to have a significant impact on the customers' experience and success. You will build strong relationships with the customer(s) and various internal teams, with frequent collaboration across technical, sales, and operational teams to drive adoption and consumption of VCF and ensure that VMware by Broadcom is delivering overall best-in-class Support services. Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing? Within the first 2 months, you will complete onboarding, build familiarity with the tools we use daily in Support, and start to build relationships with key internal and external stakeholders. You will update and maintain an accurate record of your customers' most important activities. You will begin to lead customer-first interactions like kickoff calls and support weekly/quarterly reviews with minimal oversight. You will also start working with customers to understand their VCF objectives and priorities and prepare to obtain a VCP certification before the end of 6 months. Within the first 4 months, you will have a good understanding of your customer's product usage, business use cases, and technical architecture, and build trust among internal teams and customers. You will also have consistent control of low to medium-level escalations and complete the quarterly trainings. Within the first 6-9 months, you will be comfortable being the customer's technical liaison inside the support organization. You will have your VCP Certification in the first 6 months and have the ability to: proactively ensure that Support Requests (SRs) are driven to resolution without any gaps, independently run advanced-level escalations, work with peers for opportunities to enhance process/workflow internally, maintain customer retention rate of 90% or above, identify SR trends and create action plan(s) as required, and increase customer confidence in our platform and Support delivery. The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis? You own and are responsible for driving our premier customers' support experience. The type of work will include but not be limited to the following: Coordinate and lead recurring weekly/biweekly/monthly meetings with your customers to review their SR portfolio, identifying status, dependencies, and prioritization. Actively monitor and manage SR activity and trends using custom reports for additional insights. Update internal records regularly with the latest customer actions, priorities, and sentiment for leadership perusal. Oversee and direct Support Requests to the proper resources. Understand customer environment architecture and business use cases and ensure that information is available to internal teams when necessary to assist with quick problem resolution. Act as the single point of contact for the management and escalation of all Support-related activities by partnering with Account Teams and TAM (where applicable). Drive escalations to resolution within Support and Product Engineering groups by acting as the customer liaison and effectively communicating the technical issues and business impacts internally and externally. Coordinate all remote and onsite support engagements and lead get-well plans for customers to identify negative trends and act accordingly with internal teams to improve the Support experience. Provide advice and guidance to ensure successful ongoing usage and adoption of VCF and its components. Maintain current functional and technical knowledge of at least one product and provide best practice recommendations and answers to informal customer questions. Identify affected customer environments, communicate, and assist with the resolution of any VMware Security Advisories. Work with the Proactive Services team to identify potential issues in customer environments and communicate them to customers along with the impact and steps for resolution. Document and deliver formal and informal root cause analyses as needed for critical customer situations. Participate in Executive Business reviews and provide details that identify issue trends, corrective actions, and training opportunities based on customer SR data. What is the leadership like for this role? What is the structure and culture of the team like? The hiring manager for this role is a part of several Senior leaders in the VCF Support organization with multiple years of experience in customer-facing roles. The team is proud of the unique model within Support that emphasizes collaboration, transparency, and career growth. Additionally, we believe that open and respectful communication between peers and managers establishes a great culture that attracts diversity and promotes inclusion. In this role, expect to be challenged occasionally to bring your best, and your efforts will be widely acknowledged and rewarded. Requirements: Bachelor's degree. Relevant years of experience in lieu of a degree may be considered, plus 5+ years of related experience OR Master's plus 3 years. Notes: This is a full-time in-office position at the posted locations. Must have legal authorization to work in the US. R023498 Additional Job Description: Compensation and Benefits The annual base salary range for this position is $73,100 - $117,000. This position is also eligible for a discretionary annual bonus in accordance with relevant plan documents, and equity in accordance with equity plan documents and equity award agreements. Broadcom offers a competitive and comprehensive benefits package: Medical, dental and vision plans, 401(K) participation including company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company paid holidays, paid sick leave and vacation time. The company follows all applicable laws for Paid Family Leave and other leaves of absence. Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law. If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.
Posted 30+ days ago
Genuine Parts CompanyCO, CO
This is a Delivery Driver opportunity that truly delivers on being a NAPA brand ambassador! Does being out on the open road (not in the office/store all day) get you excited? While it takes some great people to serve our customers from the inside, our Driver jobs are for those who want to be outside serving our customers! A NAPA Delivery Driver is a great opportunity whether you are looking to spend your career with us as a Driver, want to get your foot in the door with us to explore other careers at some point, and or just want to earn some extra income - We welcome you! What you'll be doing: Delivering parts to our Customers with a passion for developing relationships with our customers Picks up parts from vendors, ensure stock room parts are accurately stocked and maintain/check inventory Consistently focused on safety while driving and delivering our parts Serving as a NAPA Brand Ambassador as you meet customers during your deliveries Building long-term relationships with the customers you deliver to Maintain store delivery truck through adherence maintained to safety checklists, ensuring vehicle is clean, and that basic maintenance is done (e.g., correct tire pressure). Other duties as needed This is the right opportunity for you if you Love to work independently, enjoy driving (safely), and also engaging with customers face to face Take pride in the work that you so and focused on safety and reliability each day! Want to be a part of a company that focused on finding fixes for customers and where no 2 days are the same Thrive off being in a very fast-moving environment and being super busy yet being a part of a company where you just may find your "2nd family"! Are a student or retired and want to work with a company that will be flexible with your schedule What you'll need: Agility to bend to floor-level shelves and reach to upper shelves (eight feet) with use of stool or ladder when necessary and the stamina to stand and walk for entire work shift and lift up to 60 lbs of merchandise Able to handle cash charge transactions correctly and core/part returns appropriately Maintaining a distribution log or tracking system to record all deliveries/pickups made Inspecting, protecting and maintaining company assets, merchandise, vehicles, building and people Clear speaking and attentive listening skills Driving throughout the metropolitan area using maps and directions Able to be flexible with your schedule including evenings, weekends and holidays Valid Driver's License What is in it for you: Awesome people and brand Outstanding health benefits and 401K Stable company. Fortune 200 with a "family" feel Family Culture where no 2 days or career paths are the same! Opportunity for accessing multiple career paths, ongoing development, with support from leaders and your teamIf this role sounds like a fit, please take the time to complete our super quick and easy application. We are excited and humbled that you are considering NAPA as hopefully your future employer. This position offers an hourly payrate of $19. Many of our hourly positions have pay progression with set starting rates and you reach the top end of this range within 12 months of hire. For other positions, the starting rate will be determined based on individual skills, experience, and qualifications. We value the unique contributions of each team member and encourage candidates to discuss their backgrounds during the interview process. Health Insurance: Comprehensive medical, dental, and vision plans. Retirement Plan: 401(k) with company match. Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
Posted 1 week ago
Hot Topic, Inc.Grand Junction, CO
Join the loudest store in the mall! We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Seasonal Sales Associate, you'll be a huge part of our success by providing the best customer service, ensuring that fellow fans can get their hands on the merch they love. You'll share your fandom knowledge, stock and replenish products, and help merchandise the store in a visually appealing way, all while being hyper-focused on the in-store experience. WHAT YOU'LL DO Provide an amazing shopping experience that will encourage customers to return. They'll be impressed by your product knowledge, customer experience skills, and use of the Force Cover the sales floor zone and ensure that assigned areas are up to visual standards Work the register - you'll use your fandom knowledge to process sales transactions and drive add-on sales using additional benefits such as BOPIS and curbside pickup Assist with planogram changes including store map, wall, fixture, & merchandising mix Let your voice be heard! You'll communicate fashion & music trend information to management and respective HQ partners While we welcome wizards, we don't like it when spells are stolen. You'll work with Store Management to ensure there's no misuse of spells and wizardry around theft Support the maintenance of the mother ship; you'll help keep the stock room organized and the store tidy Smells like Team Spirit - you love communicating and working as a team to get the job done Any other activities as assigned by your Store Leader WHAT YOU'LL NEED Previous experience working in a retail environment. If you love music and pop culture, you're in the right place! Superpowers in providing customer service and selling You'll have to be at least 16 years of age to join the fandom force Avenger-like collaboration and communication skills The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds $14.85 - $15.35 an hour Please note the pay range for this position starts as listed in the job posting, but other factors such as an individual's education, location, meeting the minimum job requirements for the role, training and experience, will determine the final salary for potential new hires.
Posted 30+ days ago
GustoDenver, CO
About the Role: Gusto moves hundreds of billions of dollars per year. The Sr. Staff Engineer will be part of the Payments team and will be responsible for a.) building new payments and money movement capabilities across US and International, and b.) (re)architecting our payments platform to scale for the future. As a Gusto Software Engineer at this level, you'll be guiding projects end-to-end by influencing initial feature specs, understanding how to take existing systems closer to desired end states, executing on projects, and maintaining code that powers core experiences. You'll collaborate with a talented cross-functional team of Product, Design, and Data partners, focusing on building payments experiences that delight customers. If you're interested in building elegant software with far-reaching effects in our modern economy, join us! About the Team This role is part of the Payments team at Gusto that ensures that our 400,000+ small and medium businesses and millions of their employees are getting paid on time, every time. You will be developing our payments systems that are foundational to the payment solutions offered by Gusto. Here's what you'll do day-to-day: Act as a Technical Lead, supporting and unblocking engineers while contributing to long-term technical direction Design and build financial data platforms, including Gusto's internal ledger and reconciliation systems Partner with Accounting and Product teams to create tools that support billing, compliance, and transparency Help scale one of the largest Ruby on Rails and TypeScript/React applications in the world Mentor and grow engineers across multiple domains and technical levels Drive projects from concept to launch, focusing on clarity, simplicity, and accuracy in financial and product systems Write maintainable, well-documented, and test-driven code Here's what we're looking for: 12+ years of experience building large-scale software systems, with significant experience in fintech, accounting, or enterprise software Experience building or maintaining internal ledgering systems, reconciliation tools, or financial data infrastructure Familiarity with accounting principles and close collaboration with accounting or finance stakeholders Strong full-stack web app experience (70% backend, 30% frontend), including customer-facing product development Deep knowledge of data structures, modeling, and system architecture for mission-critical platforms A track record of engineering excellence and thoughtful tradeoffs in complex system design Passion for creating clarity and simplicity in technically complex domains Enthusiasm for mentoring and collaboration in a highly cross-functional environment Please note that travel to Gusto's Denver office for onboarding is required for this position. If you have any questions regarding this requirement, please share with your recruiter. Our cash compensation amount for this role is targeted at $191,000/yr to $225,000/yr in Denver & most remote locations, and $225,000/yr to $265,000/yr for San Francisco, Seattle & New York. Stock equity is additional. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.
Posted 30+ days ago
American Tire DistributorsDenver, CO
Are you looking for an opportunity to turn your ambition and your people skills into a rewarding career with an industry leader? Join our team at American Tire Distributors! As the nation's premier tire distributor, ATD's coast-to-coast distribution network provides approximately 80,000 customers across the U.S. and Canada with rapid and frequent delivery of high quality tires, custom wheels and shop supplies. Position Description: The Program Success Specialist is responsible for the overall success of program dealers. This role regularly engages with dealers, collaborates with Field Sales, and maintains timely records to ensure dealers reach monthly, quarterly, and annual compliance objectives Key Responsibilities Own the overall success of program dealers, ensuring that they reach monthly, quarterly, and annual compliance objectives. Develop and nurture relationships with dealer locations to foster long-term partnerships and maximize customer retention. Engage with dealers based on established calendar to educate them on program benefits and program compliance status Understand the dealer business challenges which are roadblocks in reaching their goals Identify opportunities for sales growth and effectively communicate these opportunities to dealer locations. Manage customer data via company CRM Resolve complex queries from internal or external customers or suppliers, escalating the most complex issues to the appropriate department Collaborate with Field Sales as appropriate Ensure continued education on all ATD programs and product offerings Assist leadership with coordination of special projects, as needed Competencies Collaborates- Readily involves others to accomplish goals; stays in touch and shares information; discourages "us versus them" thinking; shows appreciation for others' ideas and input. Communicates effectively- Seeks out others' perspectives and asks good questions. Shares information that people want to know; gives appropriate context and details when speaking. Plans and aligns- Plans and prioritizes work to meet commitments aligned with organizational goals. For example, adopts a sequence of activities that allows for optimal efficiency and effective coordination with others. Makes skillful use of resources and support to deliver efficient, high-quality work. Drives results- Devotes considerable effort to surpassing goals and achieving the best possible results; goes above and beyond to achieve excellence. Drives ahead with great focus when faced with obstacles and setbacks; maintains productivity and a positive attitude. Customer focus- Keeps in contact with customers to ensure problems are resolved, or to improve customer service. Studies customer feedback and emerging customer needs and uses these to determine some creative new ideas. Manages complexity- Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, quickly determines the most critical data and focuses analysis there; recognizes even subtle symptoms that indicate problems; probes deeply for root causes; uses systematic problem-solving methods. well. Action oriented- Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. For example, takes timely action on important or difficult issues. Identifies and pursues new opportunities that benefit the organization. Nimble learning- Learns through experimentation when tackling new problems, using both successes and failures as learning fodder. For example, relishes new or unusual problems; seeks others' input and experiments with own ideas. Easily learns the essence of difficult issues and concepts. Investigates and discusses own mistakes to learn from them. Situational adaptability- Swiftly and easily adapts approach to a wide array of different or changing situations. Is inquisitive about evolving situations; identifies how to adapt early. Qualifications High School or GED degree 0-2 years of related experience preferred Bi-lingual required Physical Demands/Working Conditions Physical Demands Category: Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you. Build a challenging and rewarding career with us! American Tire Distributors is an Equal Opportunity Employer and Drug Free Workplace To review our Privacy Policy, click here.
Posted 1 week ago
CompassusDenver, CO
Company: Compassus Position Summary The Hospice Care Consultant (HCC) is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The Hospice Care Consultant (HCC) is responsible for growing Compassus' market share within a defined Book of Business to help more patients get the care they need. This role focuses on growing hospice admissions by building strong relationships with healthcare providers, identifying eligible patients, and helping to ensure they are admitted quickly and appropriately. This dynamic, high-performing sales professional is expected to meet or exceed clear admissions and market share growth goals. These goals are met by identifying and opening new accounts, and by growing share within existing accounts. Success in this role requires more than strong sales abilities. The HCC must bring compassion, resilience, and the ability to support patients, families, and healthcare partners during highly sensitive and emotional times. The ideal candidate is highly-motivated to achieve growth objectives, confident in navigating complex, emotional conversations, and comfortable working through difficult situations with professionalism and care. They take complete ownership of their work, stay organized under pressure, and bring a passion for helping people receive high-quality care when they need it most. Position Specific Responsibilities • Drive significant growth within the assigned book of business by opening new accounts and expanding existing accounts. Leverage Compassus-provided tools to identify new opportunities through detailed market analysis Secure referrals from physicians, staff, and administrators and partner with the operations team to ensure all clinically-eligible patients are rapidly admitted Take full ownership of meeting or exceeding weekly performance goals. Grow productivity levels on / ahead of pace with tenure-based company expectations Cultivate and manage strong, trust-based relationships with referral sources leveraging a personal, needs-based consultative sales approach Show genuine compassion and empathy to patients and families. Maintain resilience in the face of the significant emotional challenges inherent to working in hospice care Always prioritize the patient. Be ready / willing to work outside standard business hours, including evenings and weekends, to ensure timely support and service for patients in need Seek out feedback from referral sources on service levels, quality, patients, etc. and demonstrate rapid, attentive responsiveness to protect the referral source relationship. Relay valuable insights to the operations team and help facilitate change where it is needed Demonstrate adaptability and readily embrace change (e.g. business priorities, team structure, and market dynamics) if / when it arises. Be ready to do what's required to best-support the team / business Provide clinical training and education to referral partners to help improve understanding of hospice care Education and/or Experience Bachelor's degree in Business strongly preferred. An equivalent combination of education and experience will be considered. At least five (5) plus years of successful sales experience in relevant roles Proven track record of meeting / exceeding sales goals, with the ability to find and grow new accounts Excellent customer relationship management skills that drive continued growth in long-standing accounts Experience in Hospice, Home Health, or Healthcare industry preferred, but top-performing sales professionals who understand and accept the challenges of hospice care are encouraged to apply Skills Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage. Language Skills: Ability to use communication methods and strategies that influence desired results at senior levels within the assigned Accounts. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, team members, investors, and external parties. Proven effective verbal, computer, written, and presentation/communication skills. Other Skills and Abilities: Ability to understand, read, write, and speak English. Articulates and embraces hospice philosophy. Ability to quickly adapt and respond to job, environmental, and industry changes. Ability to effectively manage assigned accounts in terms of driving utilization, customer relationship management, problem resolution, and business planning. Strong clinical knowledge, with the confidence to knowledgeably engage key stakeholders such as physicians, clinical staff, nurses, and department managers to present a value proposition. A professional presence that influences desired results with both external and internal stakeholders. Physical Demands and Work Environment: The demands of this role necessitate a team member to effectively perform essential functions. Adaptations can be made to accommodate team members with disabilities. Regular standing, walking, and manual dexterity are fundamental, along with the ability to lift and move objects up to 25 pounds. Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. This description provides a general overview and may vary by role and department, capturing the nuanced demands and conditions inherent to positions in our organization. At Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success. We are committed to creating a fair work environment where our team members feel welcomed, highly valued, and respected. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Build a Rewarding Career with Compassus At Compassus, we care for our team members as much as we care for our patients and their families. Through our Care for Who I Am culture, we show compassion, respect, and appreciation for every individual. Embark on a career that cares for you while you care for others. Your Career Journey Matters We're dedicated to helping you grow and succeed. Whether you're pursuing leadership roles, specialized training, or exploring new career paths, we provide the tools and support you need to thrive. The Compassus Advantage Meaningful Work: Make an impact every day by honoring the quality of life of our patients, supporting them and their families with compassion, and creating moments that truly matter. Career Development: Access leadership pathways, mentorship, and personalized professional development. Innovation Meets Compassion: Collaborate with a supportive team using the latest tools and technologies to deliver exceptional care. Enhanced Benefits: Enjoy competitive pay, flexible time off, tuition reimbursement, and wellness programs designed for your well-being. Recognition and Support: Be celebrated for your contributions through recognition programs that honor your dedication. A Culture of Belonging: Thrive in a culture where you can be your authentic self, valued for your unique contributions and supported in a community that embraces diversity and inclusion. Ready to Join? At Compassus, your career is more than a job-it's an opportunity to make a lasting impact. Take the next step and join a team that empowers you to grow, innovate, and thrive.
Posted 2 weeks ago
Everside HealthPueblo, CO
Marathon Health is a leading provider of advanced primary care in the U.S., serving 2.5 million eligible patients through approximately 630 employer and union-sponsored clients. Our comprehensive services include advanced primary care, mental health, occupational health, musculoskeletal, and pharmacy services, delivered through our 680+ health centers across 41 states. We also offer virtual primary care and mental health services accessible in all 50 states. Transforming healthcare delivery with a patient-first approach, we prioritize convenient access to both in-person and virtual care, resulting in improved health outcomes and significant cost savings. Committed to inclusivity and collaboration, we foster a positive work environment and recruit exceptional talent to ensure expertise and compassion in healthcare delivery. Marathon has been recognized as a five-time Modern Healthcare Best Places to Work in Healthcare winner and a six-time Best in KLAS award winner for employer-sponsored healthcare services. We normalize balance, not burnout at Marathon Health: Smaller patient panel size More time with your patients: appointments range from 20 to 60 minutes Strong focus on prevention and wellness, acute and chronic disease management Fewer administrative and insurance-related tasks Success is measured by health outcomes, not patient volume and billing (Not a Fee for Service Model) About Us At Marathon Health we are building the most trusted, accessible and personalized healthcare experience alongside our patients and clients. With 20+ years' experience from our shared organizations, we hold a unified goal of building deep, trusted and lasting relationships with our patients and clients. As Marathon Health, we are guided by our core principles of Patients First, Courage, Ingenuity, Community, and Fun. Day in the Life: As an Marathon Health provider you practice relationship-based medicine at the top of your license. You offer wholistic care including prevention, chronic disease management and health education to your patients. You'll have great resources (like UpToDate and RubiconMD) at your fingertips, that are free of charge to you and your patients. You work autonomously with a company that puts PATIENTS first, and values ingenuity, courage, community and FUN! Marathon Health offers providers: Non-production-based compensation package Comprehensive benefits, including CME, medical license, DEA, and malpractice coverage Regular provider meetings, such as journal clubs and grand rounds, for ongoing learning, development, and team collaboration Competitive health benefits that start 1st of month after start date Minimum Job Requirements for Nurse Practitioner: Active license & current ANCC or AANP board certification required Independent practice provider preferred, where applicable per State regulation. Federal DEA number preferred; may be required for full prescribing ability. CPR/BLS certification required at time of start date Independent family practice experience including routine wellness care, chronic care management, and urgent visit, preferred Minimum Job Requirements for Physician Associate: Active license & current NCCPA board certification required. Independent practice provider preferred, where applicable per State regulation. Federal DEA number preferred; may be required for full prescribing ability. CPR/BLS certification required at time of start date Independent family practice experience including routine wellness care, chronic care management, and urgent visit, preferred Pay Range: $120,000 - $145,000/yr The actual offer may vary dependent upon geographic location and the candidate's years of experience and/or skill level. We are accepting applications for this position until a candidate has been selected. To apply to this position and learn more about open jobs at Marathon Health, visit our careers page. Marathon Benefits Summary We believe in empowering teammates to do their best work and build better healthcare. Below are some of our benefit offerings. Eligibility is based on 24/hr week. Health and Well-Being: Free Marathon membership for in person and virtual care, employer paid life and disability insurance, and choice in medical/dental plans, vision, employer funded HSA, FSA, and voluntary illness, accident and hospitalization plans. Benefits are effective on the first of the month following date of hire. Financial Support: Competitive compensation, 401k match, access to financial coaching through our Employee Assistance Program Lifestyle: Paid time off for vacation, sick leave, and more, holiday schedule Learn more at our careers page!
Posted 30+ days ago
Aims Community CollegeGreeley, CO
Are you a current Aims Employee, Temporary Worker? If so, to help avoid future access issues, please apply through your Workday account using "Browse Jobs" in the in the Workday search field located on the top center of the screen. Are you a current Aims Student? If so, to help avoid future access issues, please apply through your Workday account using the Aims Jobs app on your Workday home page. Are you both an Employee and a Student? If so, to help avoid future access issues, please apply through your Workday account using "Browse Jobs" in the in the Workday search field located on the top center of the screen. For assistance, please contact the recruitment team at 970-378-3720. Minimum Hourly Rate: $23.06 Part-time employees also receive some benefits depending on the number of hours worked. Tuition waiver for employee on Aims courses Access to the PERC (Aims gym) for employee & one guest Aims Discount program Free parking on all campuses PERA employer (see www.copera.org for comprehensive benefits) Additional supplemental benefits & retirement programs available Job Description: Aims Community College actively supports an environment that embraces the College's Mission, Vision, Values and a culture of innovation and care. The College embraces and seeks to hire individuals who want to be a part of this environment and have the skill sets necessary to be successful in this position. This embedded tutor position focuses on learner-centered support, boosting students' confidence and success. You'll guide students in developing independent learning skills while maintaining effective communication with the individual faculty members. The role emphasizes maintaining accurate documentation and actively participating in tutor training and observations. Additionally, you'll attend tutor training sponsored by either/and the Tutoring Program Coordinator or GDRM faculty, create a learner-centered environment, and promote the use of campus resources. Flexibility is expected, and adherence to Aims Community College's student and staff policies is required. Job Duties: Attends classes (as needed) for Photoshop (MGD 1011), Illustrator (MGD 1012), and InDesign (MGD 1013) and assists students during class activities (about 3.75 hours per week in the fall and 3.75 hours per week in the spring semester). Arrives to class an hour before and/or after class to help students with their work (3.75 hours per week). Provides individual/group tutoring as requested by students (up to 3 hours per week). Willing to be observed by the department chair in the classroom once a semester. Completes a written timesheet in addition to the electronic Workday timesheet for the Perkins Grant. Approaches tutoring with a learner-centered focus to increase confidence and success in students. Guides students on how to develop active and independent learning skills. Has strong oral and written skills. Communicates with Program Coordinator to ensure effective tutoring methodologies. Understands and supports the student-faculty relationship. Maintains accurate and timely documentation of tutoring sessions. Actively contributes to and participates in regular tutor trainings. Self-reflects on role of tutor and tutor trainings. Participates in observations by the supervisor and other tutors. Attends one-on-one meetings with the Program Coordinator and subject-area faculty. Creates a clean and learner-centered environment. Promotes student use of campus resources. Performs other duties as assigned by the Program Coordinator. Adheres to student and staff policies as determined by Aims Community College. Minimum Qualifications: Documented two-year degree from an institution or its equivalent (junior level status at a college or university). Ability to establish and maintain effective working relationships with students and staff from diverse backgrounds. Ability to work with minimal supervision. Interest in professional development and being a life-long learner. Have previously taken the specific course or courses or has equivalent course work (ideally with a grade of "A" or "B" or job experience in the individual subject matter. Required Documents: Cover Letter Resume Copy of Transcripts All Applicants: Compare your previous work experience to the job duties listed on the job positing under job description. Enter the job duties you have performed under the "Work Experience" section on your job application. We evaluate your experience based on this information. Please make sure you state whether work experience (aka work history) is part time or full time employment by listing the average number of hours worked per week. This information is used to determine your new annual salary. Be sure to upload all the required documents listed at the above in "Additional Job Description" section. This can be uploaded as part of your application materials in the "My Experience" section. If there are missing documents, your incomplete application will not be considered. Per the Colorado Job Application Fairness Act, you may redact information that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. For information on our hiring practices, please visit our resource page: https://www.aims.edu/departments/human-resources/hiring-process . Aims Community College is an equal opportunity employer. Selection will be based solely on merit and will be without discrimination based on age, ancestry, color, creed, disability, ethnicity, familial status, gender, gender identity, genetic information, marital status, national origin, sex, sexual orientation, race, religion, or veteran's status. All application materials must be submitted by the closing date posted and become the property of Aims Community College. The screening committee will select finalists for interviews. The goal of Aims Community College is to enhance the diversity present in the district we serve. To comply with the Immigration Reform and Control Act of 1986, if hired, you will be required to provide documents within three (3) business days of hire date to show your identity and your authorization to work. This law applies to all persons hired. Screening/Selection: To be considered, please provide a thorough and complete application. Initial screening will be conducted by a committee based on completed application materials. Employees in these positions may be asked to participate in temporary assignments lasting less than nine (9) months (such as curriculum development, short term projects, meetings and substitute duties) which could amount to additional temporary pay. Upon hire, all positions at Aims Community College require a criminal background check and may require industry specific screenings such as an MVR, physical and/or drug screen. Keep in mind, a conviction does not automatically preclude candidates from being employed. The nature of a conviction will be considered relative to the duties of the position.
Posted 2 weeks ago
Murphy USA, Inc.Northglenn, CO
Job Posting As one of the largest national gasoline and convenience retailers with more than 1,700 stores in 27 states, we know that without our committed team, we are simply another retailer. Ready to be empowered to grow? Hiring immediately for full-time and part-time cashiers - we're ready for you! BENEFITS: Daily pay - work today, get paid tomorrow (easy access to a portion of earned wages after completed shifts)Healthcare- medical and prescription, dental, vision insuranceRetirement- 401K plan, company matches 6% plus annual retirement contribution, 100% funded by murphy and valued at 3% of base payPTO- time accrues based on hours you work and how long you've been part of our teamEducation assistance- 100% of GED costs covered by MurphyCareer advancement opportunities - promotion from Cashier to Assistant Manager can be done in as quickly as 6 monthsDiverse and inclusive culture putting people first - rated one of America's Best Employers for Diversity RESPONSIBILITIES: In this role, you'll make meaningful connections as the face of Murphy USA by: Assisting customers with purchases and fuel transactionsOperating cash registerRestocking merchandise REQUIREMENTS: This is an entry level role. No experience required! Whether you've worked as a retail sales associate, a gas station attendant or if this is your first job, apply today!Must be 18+ Years of age, 19 in Indiana, 20 in Kentucky and 21 in Illinois, Arkansas, Kansas, and Alabama Murphy Oil USA, Inc is an equal opportunity employer. Qualified applicants are considered for all positions without regard to race, color, religion, gender, national origin, disability, veteran status, age, or any other class or category protected by federal, state, or local law.
Posted 3 weeks ago
U-HaulDenver, CO
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education. Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. U-Haul Offers: Career stability Opportunities for advancement Mindset App Reimbursement Gym Reimbursement Program Health insurance & Prescription plans, if eligible Paid holidays, vacation, and sick days, if eligible Life insurance MetLaw Legal program MetLife auto and home insurance Discounts on Apple products, Dell computers, cell phone plans, hotels, and more 401(k) Savings Plan Employee Stock Ownership Plan (ESOP) 24-hour physician available for kids Dental & Vision Plans Business travel insurance You Matter EAP LifeLock Identity Theft Protection Critical Illness/Group Accident Insurance Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: Assist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trailers. Clean and inspect equipment on the lot including checking fluid levels. Answer questions and educate customers regarding products and services. Prepare rental invoices and accept equipment returned from rental. Install hitches and trailer wiring. Fill propane (certification offered through U-Haul upon employment) Drive a forklift (certification offered through U-Haul upon employment) Other duties as assigned Participate in ongoing continuous U-Haul education through U-Haul University. Customer Service Representative Minimum Qualifications: Valid driver's license and ability to maintain a good driving record High school diploma or equivalent Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted. Pay Range is: $12.32 - $20.00 Hourly U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
Posted 30+ days ago
The Learning ExperienceTimnath, CO
Benefits: 401(k) Competitive salary Dental insurance Employee discounts Flexible schedule Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance We are looking for a passionate child care teacher to join our team of early childhood educators. Pay: $19 - 22 per hour Hours: Full Time (Monday - Friday) Age Group: Infants/ Toddlers Do you want to make a difference in the life of a child? Join our growing community of Early Childhood Education Teachers at The Learning Experience. Lead Teachers influence the growth and development of children. They create an environment of collaboration and community, encouraging everyone to thrive. Role Responsibilities: Lead, coach, and mentor co-teachers in your classroom; model behaviors and provide feedback. Responsible for the overall classroom management, leading a safe, nurturing, and engaging learning environment. Serve as a role model, using a growth mindset to develop young minds and inspire a love of learning Implement our proprietary L.E.A.P. Curriculum, working with Infants, Toddlers, and/or Preschool children in a way that is consistent with the unique needs of each child. Create a safe, nurturing environment where children can play and learn. Communicate regularly with parents, sharing their children's latest adventures and achievements through a variety of avenues, including mobile apps and personal discussions. Support your center's success, partnering with center staff and leadership to achieve goals around enrollment and engagement. Build relationships with families and coworkers and create a dynamic environment where play and learning happen seamlessly. Qualifications: 1 year of professional teaching experience preferred. At least six months of professional teaching experience required. Associate degree or higher in ECE or related degree preferred. High school diploma/GED required. Demonstrated knowledge of developmentally appropriate practices (DAP). CPR and First Aide certification preferred Must meet state specific guidelines for the role
Posted 30+ days ago
Northrop GrummanColorado Springs, CO
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE TYPE: Secret TRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Join Northrop Grumman on our continued mission to push the boundaries of possible across land, sea, air, space, and cyberspace. Enjoy a culture where your voice is valued and start contributing to our team of passionate professionals providing real-life solutions to our world's biggest challenges. We take pride in creating purposeful work and allowing our employees to grow and achieve their goals every day by Defining Possible. With our competitive pay and comprehensive benefits, we have the right opportunities to fit your life and launch your career today. Northrop Grumman Defense Systems is seeking to hire a Sr. Principal Systems Engineer to join its team of diverse and qualified individuals. This position will be located in Colorado Springs, CO and will support the Sentinel (GBSD) program in the Strategic Deterrent Systems (SDS) division. Northrop Grumman supports the Air Force's sustainment, development, production and deployment of hardware and system modifications for Intercontinental Ballistic Missile (ICBM) Ground and Airborne Launch Control Systems, Launch Facilities and associated infrastructure. The Sentinel program has an exciting opportunity for a Systems Engineer to join the team supporting activities including use case development, requirements definition / allocation, functional decomposition, interface definition, verification & validation, and requirements traceability. Roles and Responsibilities Collaborate with program IPT counterparts to develop supporting systems engineering and design artifacts. Work with both technical teams and stakeholders to develop and mature architecture content of large programs design. Help develop and incorporate the appropriate requirements for the system and ensure that they are properly represented in the model. Develop systems architecture using Cameo Enterprise Architecture (behavioral, structural, analytical). Contribute to system requirements development, management, and analysis. Develop unifying model techniques, procedures, and processes (for model development, tool integration, and team integration) Basic Qualifications Must be a U.S. citizen with an active DoD Secret security clearance at time of application, current and within scope, with an ability to obtain and maintain Special Access Program (SAP) approval within a reasonable period of time, as determined by the company to meet its business need Requires a bachelor's degree in a STEM (Science, Technology, Engineering or Mathematics) discipline from an accredited university and 8 years of related experience; a master's degree with 6 years; or a PhD with 4 years Requires 3 years of experience developing or reviewing requirements within DOORS or similar tool Requires 2 years' experience in ICBM (MMIII or Sentinel) OR complex aerospace/defense systems Requires 2 years' experience in team environments with leadership responsibilities Requires 1 year of experience creating, updating, and maintaining system performance documentation Preferred Qualifications Large scale / complex system development experience across multiple phases of a development program: preliminary design, detailed design, integration and test, verification and sell off, transition to production. Experience with implementing and using model-based systems engineering (MBSE) tools, practices, and methods. Strong understanding and broad application of complex engineering systems (engineering standards, configuration management, material review board, process control, tooling, facilities, software, etc.) for the development of complex systems of systems. Strong oral and written communication skills, including demonstrated experience with high value customer presentations, with ability to focus on multiple projects with competing priorities. Position Benefits As a full-time employee of Northrop Grumman Defense Systems, you are eligible for our robust benefits package including: Medical, Dental & Vision coverage 401k Educational Assistance Life Insurance Employee Assistance Programs & Work/Life Solutions Paid Time Off Health & Wellness Resources Employee Discounts This position's standard work schedule is 9/80. The 9/80 schedule allows employees who work a nine-hour day Monday through Thursday to take every other Friday off. This role may offer a competitive relocation assistance package. #Sentinelsystems Primary Level Salary Range: $124,900.00 - $187,300.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO . U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
Posted 1 week ago
US BankDenver, CO
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often-that's what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at-all from Day One. As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals-no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we're building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other. Job Description The Product Design Analyst is responsible for ensuring the successful realization of technical product initiatives across Elavon's Solutions Consulting organization. As an individual contributor in a newly created role, we are looking for a pioneering, meticulous teammate who can pair business acumen with technology mastery to drive measurable solution progression, feature delivery, and procedural optimization in a fast-paced, demanding environment. The ideal candidate brings extensive, demonstrable, hands-on proficiency across business, product, and technology disciplines balanced with tenacious customer advocacy, all of which will be required to meet the expectations of a high-profile team delivering market-leading solutions. You will be tasked with: working directly with the product and technology leads as well as peers and stakeholders across the entire organization to ensure peerless delivery of high visibility initiatives. writes effective user stories applying an open mind / ability to consider different perspectives and possibilities critical thinking in addition to pattern identification and information assessment(s) quickly grasping emerging technology, products, and solutions having a bias for urgency, automation, and data validated outcomes defining appropriate metrics and best practices to ensure goals and SLA's are exceeded monitoring and continually improves technology investment ROI, processes, communication, and automation to ensure speed to revenue developing scalable strategies capable of maintaining support levels during growth Ideal application/tool proficiency Jira (write effective user stories and test scenarios, collaboratively manage workflow…) Figma (screen designs, UI/UX design concepts…) CSS and HTML Excel (advanced formulas, macros...) PowerPoint (informative, compelling content + ability to visually communicate…) Visual Studio or comparable IDE What will set you apart quick study and self-starter who exceeds goals with minimal supervision customer focused mindset excels within highly matrixed environment amongst competing stakeholders relentless desire to improve ability to simplify the complex This is a growth position: the candidate will be expected to rapidly emerge as a subject matter expert and grow into a champion for team initiatives and solutions. Basic Qualifications: Bachelor's degree, or equivalent work experience Eight to ten years of professional experience Preferred Skills/Experience: Computer Science degree or equivalent experience RESTful API development and/or integration Direct data analysis (SQL, R/Python…) Hands-on coding experience in one or more contemporary languages Demonstrative experience one or more software development frameworks If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $98,175.00 - $115,500.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.
Posted 30+ days ago
Elevations CreditUnionBroomfield, CO
When joining Elevations, you can expect to work for a company with: A leadership team that strives to make this the best place you've ever worked! A focus on supporting our employees' mental, physical, and financial well-being A commitment to diversity, equity, and inclusion recognized by the Denver Business Journal and Colorado Association of Realtors A highly engaged workforce devoted to innovation, continuous improvement, and collaboration A reputation for excellence, as evidenced by being a two-time recipient of the Malcolm Baldrige National Quality Award A passion for consistently providing amazing experiences and creating raving fans If you join our team, here are some of the perks you can expect: A competitive total rewards package with 4 weeks paid time off for full-time employees, work anniversary paid time off, paid volunteer time off, and 12 paid holidays Comprehensive medical, dental, and vision plans with employer contributions to supercharge your Health Savings Account Up to a 4% match on 401(k) contributions Up to twelve weeks of fully paid parental leave An extensive Employee Assistance Program that provides personalized care options for your whole household Ample opportunity to learn, develop and grow with access to LinkedIn Learning, career and leadership development programs, job shadowing, a mentor program, and tuition reimbursement up to $5,250/year Location Hybrid: Elevations Credit Union- Broomfield Basecamp Employees who are able to perform the essential functions of their jobs away from an Elevations location may do so with the expectation that they are onsite at least fifty percent of the time over a two-week pay period. Summary/Objective Our members rely upon the Member Solutions Guide (MSG) to be their trusted go-to source for help with any account maintenance, transactions, products, online assistance and account troubleshooting. An MSG continually demonstrates a superior approach to service as they engage internal and external members over the phone by providing the highest level of member service. In so doing they will create raving fans and amazing experiences-every member, every time. Essential Functions. Exhibits passion for Elevations Credit Union (ECU) and demonstrates Elevations' core values, Integrity, Respect, Passion, Creativity, and Excellence. Demonstrates the PEAK'T service model while engaging with internal and external members, utilizing open ended questions to understand and identify appropriate solutions to their immediate or underlying needs. In so doing, seeking to achieve first call resolution while protecting the integrity of our member's accounts. Demonstrates operational excellence through compliance of established policies, procedures, and processes. Has knowledge of products including but not limited to deposit accounts such as checking, savings, and CDs, etc. as well as loans- auto, personal, home, etc. Assists members with not only their existing products but identifying opportunities to educate them on online self-service capabilities and/or new products. Performs a variety of support and off phone tasks including but not limited to member survey follow up, service events, and online compliance courses. Reports To Contact Center Manager Manages: This role does not have supervisory responsibility. Required Skills, Education and Experience Bilingual English/Spanish speaking required- includes $150/month bilingual bonus after passing aptitude assessment High School diploma or equivalent GED. Minimum of one year in fast-paced customer service, sales, or banking experience Excellent written and verbal communication, to include written and verbal instructions Understanding of Apple, Android, PC and Mac systems Demonstrated adherence to Federal and State laws and regulations governing applicable to the Credit Union, including the Bank Secrecy Act. Work Environment Elevations uses multi-factor authentication to keep our data safe. As such, a personal smartphone is a requirement for employment with us. This job operates in an office setting and routinely uses standard office equipment. Physical Requirements All other positions: Sitting frequently, walking occasionally, use of hands frequently, hearing constantly, talking frequently, exerting up to 10 lbs of force occasionally to lift, carry, push, pull, or move objects Position Type/Expected Hours of Work Full time 40 hours per week Days of work: Monday - Friday 9:00 am to 6:00 pm and every 3rd Saturday 8:00 am to 1:00 pm Classification: Non-Exempt Compensation: The base pay of the budgeted range is $20.30 per hour + annual bonus. Actual compensation offered may vary from the posted hiring range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer. Anticipated Application Window: This role is anticipated to close within 25 days from the date of posting. However, if the position has not been filled, Elevations may keep the application period open longer. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. About Us: Elevations Credit Union is a member-owned not-for-profit financial institution serving Colorado's Front Range. Founded in 1952, we've grown from 12 members and less than $100 in assets to an institution with 15 branches and more than 170,000 members that manages over $3 billion in assets and is the No. 1 credit union mortgage lender in Colorado. At Elevations, we've made a commitment to move away from a product-centered business model and focus instead on creating consumer solutions. Our objective is to provide our members, as well as the entire community, with unbiased consumer information. EEO Statement: The Credit Union is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race (including traits historically associated with race, such as hair texture and length, protective hairstyles), sex, sexual orientation, gender identity, gender expression, color, religion, creed, national origin, ancestry, disability, military status, genetic information, marital status, or any other status protected by applicable state or local law. Candidates for certain positions may be required to submit to a credit history report in determining qualification for employment with Elevations Credit Union. If the position you are applying for requires a credit history report, any information received in such a report will not be the sole factor in making an employment decision. A history of personal financial irresponsibility may be reason for disqualification insofar as it relates to your potential job duties. Elevations Credit Union is aware that occasionally there are extenuating circumstances that may affect an individual's credit history. We comply with the Fair Credit Reporting Act and the Colorado Employment Opportunity Act. ELEVATIONS CREDIT UNION'S COMMITMENT TO PRIVACY Your privacy is important to us. When you use this Careers site to apply for a job at Elevations Credit Union ("we" and "us"), we collect your personal information. Examples of personal information collected on the Careers site include your name, contact details, and information you provide for purposes of job applications. We do not sell your personal information to a third party. We may share your information with a third party who is performing a service for us related to job applicants. If you have any questions about this privacy statement, please contact us. Applicants have rights under Federal Employment Laws Know Your Rights Poster Employee Polygraph Protection Act (EPPA)
Posted 30+ days ago
Isys TechnologiesLittleton, CO
Minimum Clearance Required US Citizen Responsibilities I2X Technologies is a reputable technology services company to the Federal Government. Whether the focus is on space exploration, national security, cyber security, or cutting-edge engineering applications, I2X is ready to offer you the chance to make a real-world impact in your field and for your country. We provide long-term growth and development. Headquartered in Colorado, I2X is engaged in programs across the country and in more than 20 states. Our programs support multiple Federal agencies, the Department of Defense and often focused on the space initiatives of our government customers. Functional Responsibilities: I2X Technologies is seeking a Part Time Sourcer for our Littleton, CO office. This Sourcer role is an exciting opportunity to source top talent for some of the nation's most important projects. The Sourcer will work closely with the Talent Acqusition team to develop and execute tactical sourcing strategies aimed at recruiting and hiring qualified candidates that meet overall recruiting goals and objectives. Candidate must be local to I2X Technologies. Job Duties: Search for resumes or profiles through a variety of databases such as LinkedIn Coordinate phone screens with candidates to determine interest and fit based on qualifications Collaborate with the Talent Acquisition team on sourcing and recruiting best practices Communicate candidate and requisition updates with the hiring team Complete reference checks to verify employment record Qualifications Experience Requirements: Excellent verbal and written communication skills Ability to multi-task and contribute to team goals and objectives Have the ability to manage time and responsibilities effectively and independently Familiarity with social media, resume databases and professional networks Ability to work on-site in Corporate Headquarters 3 days per week (Tuesday - Thursday) Essential Requirements: US Citizenship is required. In compliance with Colorado's Equal Pay for Equal Work Act, the annual base salary range for this position is listed . Please note that the salary information is a general guideline only. I2X Technologies considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation. While performing the duties of this job, the employee will regularly sit, walk, stand and climb stairs and steps. May require walking long distance from parking to work station. Occasionally, movement that requires twisting at the neck and/or trunk more than the average person, squatting/ stooping/kneeling, reaching above the head, and forward motion will be required. The employee will continuously be required to repeat the same hand, arm, or finger motion many times. Manual and finger dexterity are essential to this position. Specific vision abilities required by this job include close, distance, depth perception and telling differences among colors. The employee must be able to communicate through speech with clients and public. Hearing requirements include conversation in both quiet and noisy environments. Lifting may require floor to waist, waist to shoulder, or shoulder to overhead movement of up to 20 pounds. This position demands tolerance for various levels of mental stress. I2X Technologies is an Engineering and Information Technology Company focused on providing Services to the Federal and State Government. I2X offers a competitive compensation program and comprehensive benefits package to our employees.
Posted 30+ days ago
AllHealth NetworkHighlands Ranch, CO
Registered Nurse - Outpatient $5K Sign-on Bonus AllHealth Network is currently looking for qualified Registered Nurses to join our Nursing team of behavioral health service professionals. As a team we strive every day to nurture growth and recovery by caring for each other, our clients, and our future. Pay: $75,000 - $85,000 annually $5,000 Sign On Bonus Please keep in mind that while sign-on bonuses may be advertised, AllHealth Network maintains a policy of not offering these bonuses to current internal employees. We appreciate your understanding and continued commitment to our team The base salary range represents the low and high end of the AllHealth Network salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to experience, education, training, merit, and the ability to embody the AllHealth Network mission and values. The range listed is just one component of AllHealth Networks' total compensation package for employees. Other rewards may include short-term and long-term incentives as well as a generous benefits package detailed below. Job Description: Registered Nurse Work positively and cohesively as a member of the Medication Services team to effectively and efficiently meet the needs of clients. Communicate effectively and work positively as a liaison to other internal and external providers to optimize care coordination and integration of care. Communicate effectively to establish supportive therapeutic relationships with clients in order to evaluate, screen, educate and provide therapeutic interventions and care coordination to best meet client treatment goals. Screen clients for health issues related to the use of psychotropic medications as well as other medical concerns, provide education regarding managing chronic illnesses, and make referrals to ongoing care as indicated. Skillfully observe, assess and accurately document client's mental status and progress; provide appropriate interventions and communication to other involved team members. In consultation with medical providers, monitor all client lab work. Consult with medical provider regarding any changes or concerns and document lab results accurately. Triage and respond in a timely, efficient manner to client questions, concerns and needs as well as questions and requests from external providers regarding client care and medication treatment to best support clients in using their medications safely and effectively and in attaining their identified goals. Attend staff meetings and participate as an active member of the Medication Services team. Complete all required paperwork accurately, legibly and within established timelines. Follow all AllHealth Network policies and procedures. Perform other duties as required within the scope of the position and the experience, education and ability of the employee. Qualifications: Registered Nurse with current Colorado license BSN preferred Minimum of 2 years of related clinical nursing practice experience with diverse populations in a behavioral health setting is preferred Demonstrated ability in nursing assessment including evaluation and interpretation of medical and behavioral health information Knowledge and familiarity of nursing care management concepts, and psychotropic medications Possess advanced written and oral communication, decision making and problem-solving skills, efficient time management with multi-tasking ability Excellent interpersonal skills, the ability to work independently and as part of a team; collaborating with other internal and external teams Ability to operate PC-based software programs including proficiency in Word, Excel and other computer-based systems AllHealth Network does not employ former or current clients or family members of clients receiving treatment at any AllHealth Network facilities Shift/Location: Full Time Split between two locations: Highlands Ranch, CO and Littleton, CO Benefits & Perks: First, you would be joining one of Denver's Top Places to Work! We are honored to receive this amazing award, and we know it is recognition from our engaged staff who believe they are taken care of, listened to, and believe they are part of something bigger. Our facility is approved by the Colorado Health Service Corps (CHSC), and we offer our employees the opportunity to participate in our Loan Repayment Program. Additionally, we provide a comprehensive compensation and benefits package which includes: Positive, collaborative team culture RN supervisor support until 1am We have a fun supportive overnight culture between nurses, techs, and security team including potlucks! Competitive compensation structure Medical Insurance, Dental Insurance, Basic Life and AD&D Insurance, Short- and Long-Term Disability Insurance, Flexible Spending Accounts Retirement Savings 401k, company match up to 50% of the first 6% contributed Relocation Assistance/Sign-On Bonus Please keep in mind that while sign-on bonuses may be advertised, AllHealth Network maintains a policy of not offering these bonuses to current internal employees. We appreciate your understanding and continued commitment to our team Excellent Paid Time Off & Paid Holidays Off Additional Benefits Please apply and you will be joining the amazing mission to be the most impactful growth and recovery provider with communities that need us most.
Posted 3 weeks ago
RK IndustriesHenderson, CO
Shop Pipefitters are essential to our fabrication success, delivering precision, quality, and craftsmanship that power every RK project. From interpreting complex spool sheets to executing high-accuracy fit-ups, your work ensures our piping systems are built right the first time. Whether you're honing your skills or stepping into a more advanced role, you'll find opportunities to learn, lead, and thrive. With competitive pay, a $1,000 sign-on bonus, up to $5,000 in relocation assistance, and access to cutting-edge training and tools, RK is where your pipefitting career can truly take shape. Pipefitters at RK are trusted experts. Their ability to work efficiently, think critically, and contribute to a collaborative team makes them vital to every project's success. RK Overview As a second-generation, family-owned enterprise, RK Industries, LLC (RK) offers a diverse range of construction, manufacturing, advanced fabrication, and building services. Led by Rick and Jon Kinning, RK comprises seven distinct business units that collaborate to deliver seamless project execution. Our exclusive building methodologies, accredited safety standards, and professional excellence enable us to turn our customers' boldest ideas into reality. Position Summary We are seeking a skilled Pipefitter to join our fabrication team. The Pipefitter will be responsible for interpreting complex drawings and executing high-precision pipe layout, fitting, and tack welding in alignment with project specifications. This role plays a key part in delivering quality prefabricated piping systems and ensuring safety and efficiency in every task. Role Responsibilities Read and follow blueprints, drawings, and sketches to meet the project specifications Interpret and work from isometric drawings, spool sheets, and blueprints for precise pipe layout and fitting. Perform accurate tack welding and pipe assembly for prefabrication projects, ensuring adherence to specifications and tolerances. Utilize tools such as bevellers, grinders, tape measures, levels, and center finders for pipe preparation and assembly. Collaborate with welders and QA inspectors to ensure assemblies meet quality and dimensional standards. Follow all shop safety protocols and use proper PPE. Maintain a clean and organized workspace, aligned with RK's 6S shop practices. Take direction from Shop Supervisors, Foremen, and Training Supervisors and incorporate feedback effectively. Assist in mentoring and training less experienced team members. Meet project deadlines while upholding quality craftsmanship. Perform additional duties as assigned. 1st and 2nd Shift- 15% Shift Differential Qualifications Perform additional duties as assigned. Minimum 3 years of pipefitting experience, preferably in a fabrication shop or industrial setting. Proficient in tacking and pipe layout techniques. Experience with welding or fitting using a rotator. Knowledge of metallurgy and both manual and mechanical welding techniques. Must be able to pass a GMAW-MC pipe tacking test post-hire. Familiarity with trade tools such as Two-Hole Pins, Pipe wraps, Center-finders, and Angle finders. Able to work independently under minimal supervision with sound judgment. Strong verbal and written communication skills. Minimum Physical Requirements and Accountability Must be able to lift, move, and carry up to 50 lbs. Work in a variety of environments including indoors, outdoors, confined spaces, and elevated areas. Climb, balance, squat, kneel, and crouch as needed. Tolerate exposure to dust, noise, and varying weather conditions. Possess working knowledge of all relevant tools and materials. Responsible for personal safety and empowered to stop work if unsafe conditions exist. What Sets RK Industries Apart Safety: Our unmatched culture of safety is our foremost core value, guiding everything we do each day: Health, Safety, & Environmental Awards: Whether in Construction, Manufacturing, Fabrication, or Service, RK Industries is highly recognized and accredited throughout the industry: Accreditations & Recognition Benefits: RK Industries offers competitive benefits to support your growth and well-being: Benefits & Rewards Philanthropy: RK Industries not only builds our community through our projects, but also invests in it by supporting local services for over a decade through the RK Foundation: RK Foundation Development: Through RK University, we provide hands-on training and development opportunities that empower employees to advance their careers and grow within the company, to include leadership and technical learning opportunities, we well as our accredited apprentice program: RK University & RK Apprenticeship Program Applications are accepted on an ongoing basis.
Posted 30+ days ago
CoreSite Realty Corp.Denver, CO
About Coresite At CoreSite, we empower a more connected future through high-performance data centers and interconnection solutions. Recognized as a trusted partner in digital transformation, our strategically located facilities and innovative services enable businesses to connect, collaborate, and grow in an ever-evolving technological landscape. Our culture is defined by operational excellence and a relentless drive for innovation. We foster a collaborative, inclusive environment where every team member is valued, wins are celebrated as a team, and ownership is part of our DNA. At CoreSite, we're not just building state-of-the-art infrastructure-we're creating a community of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences. At CoreSite not only are we Committed to Excellence, but we also Build Connections, Own It, Do the Right Thing, Have Fun, and Win as a Team. Join us and be part of a team that is shaping the future of digital infrastructure while nurturing your professional growth and success. This position starts the beginning of November 2025. Data Center Technician IV Role: The Data Center Technician IV must possess an expert level of knowledge and will be responsible for the operational integrity and regulatory compliance of the data center electrical, mechanical, fire life safety systems, and communications infrastructure. We are currently hiring for the Night Shift. Mechanical responsibilities will include chilled water systems and components, HVAC systems such as roof top units, CRAC/CRAH units, and humidification systems. Electrical responsibilities will include electrical/critical power distribution from the Utility/Generator main switchgear through the UPS systems out to the customer load. Fire Life Safety responsibilities will include wet sprinkler systems and pre-action sprinkler systems as well as their associated detection devices. Communications Infrastructure responsibilities will include IFD / MDF / MMR management, structured cabling and supporting infrastructure ownership, and customer space management. This position will also be directly responsible for the processes that maximize customer uptime in the most cost-effective way by working very closely with the Data Center Manager. Technicians must ensure that data center problems are identified and repaired quickly, contractors deliver quality services, and internal customer demands are met. A Tier IV technician develops creative approaches to keep operational costs to a minimum, improve efficiency, and implement new strategies. Duties: Data center subject matter expert for electrical, mechanical, controls, and fire life safety systems. Operate, monitor, maintain, and respond to abnormal conditions in facilities systems. Areas include: Electrical, Mechanical, Communications, Building Monitoring and Control. Tracking and trending operational characteristics. Mentoring of junior staff. Work with the site Data Center Manager to track and complete an aggressive preventive and predicative maintenance schedule Work with and provides guidance, to the site Data Center Manager to determine maintenance requirements for mechanical and electrical systems Ensure data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies, and improving overall efficiency and cost reduction. Ideal candidate will have a demonstrated technical ability and innovative thinking cross functionally, including integrated systems and IT Manage systems to avoid unplanned, customer-impacting outages Manage the data floor and back of house mechanical loading capacity thereby ensuring that the cooling system is operating at its highest efficiency Provide applied mechanical and integrated control expertise for the entire data center Work as a primary knowledge expert in regard to fire and electrical codes. Serve in a technical writing capacity in regard to the derivation of procedures for preventative or corrective maintenance activities. Assist Data Center Manager with the database management of maintenance discrepancies and work with Operations management to resolve site issues based on agreed upon priorities. Trouble Ticket Management Work Order Completion Process Infrastructure projects (Internal/Customer) Cage Build-Outs Overhead Installations Rack and Stack Navigate and utilize a CMMS system. Use developed procedures to solve problems Assist in asset and consumable inventory management. Responsible for the tracking and proper labeling of all equipment per established procedures. Ensures that processes are completed in a timely manner pertaining to Service Level Agreements (SLA) and data is uploaded to the OSS accordingly. Provide physical security within the CoreSite premises. Provide day-to-day exceptional customer service and support. Incident escalation and report writing Monitor the building fire alarm system. Maintain and complete regular facility and security tours documenting and responding to found issues. Adhere to and promote CoreSite's Principles of Operational Excellence, culture, and 8 Guiding Principles.
Posted 3 weeks ago
Camping WorldWheat Ridge, CO
Camping World is seeking a Service Technician (Flat-Rate) for our growing team. We are ideally looking for someone with advanced diagnostic and repair skills for Recreational Vehicle (RV) coach systems, generators and coach body repairs. Someone who is passionate about fixing mechanical, plumbing, HVAC, electrical, and maintenance problems would be ideal. A successful Recreational Vehicle (RV) Technician will have strong attention to detail, be self-motivated and well-versed in all maintenance and repairs. Camping World will pay to certify individuals not already certified. If you have experience in Any or all of these following fields ...we want to talk to you: Plumbing-Carpentry-HVAC-Electrical-Mechanical-RV Service. What You'll Do: Provide and document complete diagnostic test and repair or replacement services to customers Perform electrical, plumbing, carpentry and appliance maintenance Track all parts and materials used in repairs or replacements Keep supervisor appraised of work progress Ensure that the final work product meets quality standards and is inspected by supervisor or designee Maintain a safe and clean work area for customers and coworkers What You'll Need to Have for the Role: Certification from college or technical school in trade field (HVAC, Electrical, Plumbing, Maintenance, etc.) is certainly helpful but, we also consider applicable work experience Minimum of 1-year service technician experience or related fields preferred RVIA certification helpful but not required RVIA certification helpful but not required Potential exposure to heights and hazards related to working with electrical and welding equipment Possible exposure to environmental conditions including heat, cold, humidity, noise, dust and wetness Prolonged periods of standing, stooping, crawling and bending Must furnish own hand/shop tools Must be able to lift up to 25 lbs and/or move up to 50 lbs. with assistive devices Valid driver's license May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices Prolonged periods of standing, stooping, crawling, and bending Exposure to heights and hazards related to working with electrical and welding equipment Environmental conditions include heat, cold, humidity, noise, dust and wetness General Compensation Disclosure The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Camping World, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the current range is listed below. Pay Range: $22.00-$42.00 Hourly In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
Posted 30+ days ago
ClinicaLafayette, CO
"It's so rewarding to help someone love their smile, understand why they're getting cavities and how to floss the right way. It's also great to teach them how to take care of their dental needs, and make a real difference, especially if it's their first dental visit." Jennifer Castanon, Dental Assistant Team Manager Dental Assistant Job Profile: Do you have experience in a fast-paced environment where you are on a tight schedule? Are you passionate about educating patients about oral health and giving back to your community through your dental skills? Is working at the top of your skill level exciting for you? Have you been in an environment where you've had to ask questions and be the one giving answers? Are you bilingual in English and Spanish? What You Get to Do: You will build relationship with the dentist to anticipate their needs and save time. You will be one step ahead of the dentist to pass them instruments for the procedure, having checked in beforehand to see if they need additional instruments. You will work with a team of 2-3 other assistants to help each other with tasks that keep on schedule, such as help clean the rooms, sterilize instruments, load the x-ray, do notes, and set up for the next patient. You get to help the patient learn about oral health care by showing them how to brush and floss, help them understand why it's important to follow up with cleanings and post-op care. You get to serve your community - you are here for the patients, and they are very grateful. Compensation: Approximately $21.00 - $24.55 per hour. All individual pay rates are calculated based on the candidate's experience and internal equity. Extended Duties Dental Assistant (EDDA): $21.13 - $26.27 per hour. What We Need to for this Job: 1 year of dental experience. X-ray certification per state requirements (we can help you get it if you have 1-year chairside experience). Training on tooth anatomy, tooth numbers, procedures, and potential procedure complications. Extended Duties Dental Assistant (EDDA) encouraged to apply. What We Offer: Comprehensive Benefits: Medical Dental Vision FSA/HSA Life and Disability Accident/Hospital Plans Retirement with Employer Contributions Vacation, sick, and extended illness time off options Open communication with leadership and mission-focused engagement Training and growth opportunities with a supportive team invested in your success We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. CFHSDA
Posted 30+ days ago
VCF Support Account Manager (Vcf Sam)
Broadcom CorporationBroomfield, CO
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Job Description
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Job Description:
The VMware Cloud Foundation (VCF) division enables organizations worldwide to run their business critical and modern applications in a secure, resilient, and cost-efficient manner.
With our flagship product VMware vSphere, and our industry-leading technologies including vSAN, NSX, and Aria, Broadcom customers receive the scale and agility of a public cloud with the security and performance of a private cloud. Modern infrastructures, accelerated application innovation, and predictable TCO savings and investment returns are just a few benefits of having a private cloud infrastructure powered by VMware Cloud Foundation.
Together, our bold group of technology professionals with diverse backgrounds, spanning engineering, products, marketing, partners, professional services, and global support services, focuses on what can be best for the largest enterprises, governments, financial services, healthcare, manufacturing, and educational institutions of the world.
The Elevator Pitch: Why will you enjoy this new opportunity?
As a part of the Global VCF Support organization, a VCF Support Account Manager (VCF SAM) is responsible for optimizing and personalizing our customer's reactive and proactive support experience by advocating their requirements and priorities that drive sift resolution, and maximum uptime and removing technical blockers. The role provides a unique opportunity to interact daily with top-tier, strategic customer organizations from varied industries and allows you to have a significant impact on the customers' experience and success. You will build strong relationships with the customer(s) and various internal teams, with frequent collaboration across technical, sales, and operational teams to drive adoption and consumption of VCF and ensure that VMware by Broadcom is delivering overall best-in-class Support services.
Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?
Within the first 2 months, you will complete onboarding, build familiarity with the tools we use daily in Support, and start to build relationships with key internal and external stakeholders. You will update and maintain an accurate record of your customers' most important activities. You will begin to lead customer-first interactions like kickoff calls and support weekly/quarterly reviews with minimal oversight. You will also start working with customers to understand their VCF objectives and priorities and prepare to obtain a VCP certification before the end of 6 months.
Within the first 4 months, you will have a good understanding of your customer's product usage, business use cases, and technical architecture, and build trust among internal teams and customers. You will also have consistent control of low to medium-level escalations and complete the quarterly trainings.
Within the first 6-9 months, you will be comfortable being the customer's technical liaison inside the support organization. You will have your VCP Certification in the first 6 months and have the ability to: proactively ensure that Support Requests (SRs) are driven to resolution without any gaps, independently run advanced-level escalations, work with peers for opportunities to enhance process/workflow internally, maintain customer retention rate of 90% or above, identify SR trends and create action plan(s) as required, and increase customer confidence in our platform and Support delivery.
The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?
You own and are responsible for driving our premier customers' support experience. The type of work will include but not be limited to the following:
Coordinate and lead recurring weekly/biweekly/monthly meetings with your customers to review their SR portfolio, identifying status, dependencies, and prioritization. Actively monitor and manage SR activity and trends using custom reports for additional insights. Update internal records regularly with the latest customer actions, priorities, and sentiment for leadership perusal.
Oversee and direct Support Requests to the proper resources. Understand customer environment architecture and business use cases and ensure that information is available to internal teams when necessary to assist with quick problem resolution.
Act as the single point of contact for the management and escalation of all Support-related activities by partnering with Account Teams and TAM (where applicable). Drive escalations to resolution within Support and Product Engineering groups by acting as the customer liaison and effectively communicating the technical issues and business impacts internally and externally.
Coordinate all remote and onsite support engagements and lead get-well plans for customers to identify negative trends and act accordingly with internal teams to improve the Support experience.
Provide advice and guidance to ensure successful ongoing usage and adoption of VCF and its components. Maintain current functional and technical knowledge of at least one product and provide best practice recommendations and answers to informal customer questions.
Identify affected customer environments, communicate, and assist with the resolution of any VMware Security Advisories.
Work with the Proactive Services team to identify potential issues in customer environments and communicate them to customers along with the impact and steps for resolution.
Document and deliver formal and informal root cause analyses as needed for critical customer situations.
Participate in Executive Business reviews and provide details that identify issue trends, corrective actions, and training opportunities based on customer SR data.
What is the leadership like for this role? What is the structure and culture of the team like?
The hiring manager for this role is a part of several Senior leaders in the VCF Support organization with multiple years of experience in customer-facing roles. The team is proud of the unique model within Support that emphasizes collaboration, transparency, and career growth. Additionally, we believe that open and respectful communication between peers and managers establishes a great culture that attracts diversity and promotes inclusion. In this role, expect to be challenged occasionally to bring your best, and your efforts will be widely acknowledged and rewarded.
Requirements:
Bachelor's degree. Relevant years of experience in lieu of a degree may be considered, plus 5+ years of related experience OR Master's plus 3 years.
Notes:
This is a full-time in-office position at the posted locations.
Must have legal authorization to work in the US.
R023498
Additional Job Description:
Compensation and Benefits
The annual base salary range for this position is $73,100 - $117,000.
This position is also eligible for a discretionary annual bonus in accordance with relevant plan documents, and equity in accordance with equity plan documents and equity award agreements.
Broadcom offers a competitive and comprehensive benefits package: Medical, dental and vision plans, 401(K) participation including company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company paid holidays, paid sick leave and vacation time. The company follows all applicable laws for Paid Family Leave and other leaves of absence.
Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law.
If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.
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