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Professional Solutions Manager

This role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

Professional Services Manager, HPE Nonstop Custom Solutions

We are seeking a highly motivated and experienced individual to lead professional services engagements within the HPE Nonstop Platform environment. As part of the Business Operations group, this role requires a unique blend of technical understanding, business acumen, and relationship management skills to successfully deliver complex software projects globally.

Key Responsibilities:

• End-to-End Project Management: Manage HPE Nonstop Platform software-related projects from initial business development through project completion and invoicing. This includes defining technical requirements with customers, managing customer relationships, pricing strategies, and overseeing Statements of Work (SOW) and other contract documentation.
• Global Professional Services Coordination: Drive professional services activities across all worldwide regions. Build and maintain strong personal relationships with the Nonstop field teams by being highly responsive and prioritizing direct, clear and timely communication

Business Development & Strategy:

• Identify and manage new business opportunities, including drafting SOWs and change orders.
• Cultivate new vendor relationships with partners to generate new lines of business in emerging areas such as AI and Automation.
• Work closely with Nonstop Solution Architects to collaboratively generate new business and develop compelling customer proposals.

Stakeholder & Relationship Management:

• Serve as the primary liaison for key customers and manage account manager relationships.
• Coordinate effectively with professional colleagues in sales, contracts, legal, finance and operations to create project efficiencies and successful outcomes.
• Stay engaged with existing vendors to identify potential future opportunities.

Contract & Financial Management:

• Collaborate closely with legal and finance departments to create customer proposals efficiently, balancing financial and legal risks with customer demands.
• Manage the issuance of purchase orders to vendors and ensure timely customer invoicing in coordination with the finance team.

Communication & Collaboration:

• Communicate transparently with internal field personnel regarding the rationale for stringent legal and financial requirements while demonstrating sensitivity to customer-facing pressures.
• Manage multiple complex deals simultaneously, maintaining attention to detail and ensuring all action items are tracked and completed without compromise.

Qualifications and Experience:

• Proven experience managing technical professional services projects, ideally serving enterprise, mission-critical customers.
• Strong background in business development, including pricing, contract negotiation (SOWs, change orders), and legal documentation management.
• Excellent relationship management skills, with the ability to build rapport with global field teams, customers, and vendors.
• Demonstrated financial acumen, including managing project costs, revenue tracking, and invoicing processes.
• Ability to balance competing priorities, manage complexity, and drive projects to successful completion in a fast-paced Global environment.
• Experience coordinating with cross-functional teams including Solution Architects, Legal, Finance, and R&D Labs.

Additional Skills:

Accountability, Accountability, Action Planning, Active Learning, Active Listening, Bias, Business Growth, Business Planning, Client Strategy, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 9 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

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#compute, #highperformancecompute

Job:

Services

Job Level:

Master

"The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level.

• United States of America: Annual Salary USD 135,500 - 275,000 in California // 119,500 - 275,000 in Texas

The listed salary range reflects base salary. Variable incentives may also be offered."

Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html

The estimated job application period closure is May 1 2026; this timeline is provided for transparency and internal planning purposes.

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

No Fees Notice & Recruitment Fraud Disclaimer

It has come to HPE's attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates. These scammers often seek to obtain personal information or money from candidates.

Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.