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Contact Center Technology Director (Ccaas)-logo
PwCHouston, TX
Industry/Sector Not Applicable Specialism Data, Analytics & AI Management Level Director Job Description & Summary At PwC, our people in data and analytics focus on leveraging data to drive insights and make informed business decisions. They utilise advanced analytics techniques to help clients optimise their operations and achieve their strategic goals. In data analysis at PwC, you will focus on utilising advanced analytical techniques to extract insights from large datasets and drive data-driven decision-making. You will leverage skills in data manipulation, visualisation, and statistical modelling to support clients in solving complex business problems. Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Lead in line with our values and brand. Develop new ideas, solutions, and structures; drive thought leadership. Solve problems by exploring multiple angles and using creativity, encouraging others to do the same. Balance long-term, short-term, detail-oriented, and big picture thinking. Make strategic choices and drive change by addressing system-level enablers. Promote technological advances, creating an environment where people and technology thrive together. Identify gaps in the market and convert opportunities to success for the Firm. Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements. The Opportunity As part of the Data and Analytics team you are expected to lead the design and development of Contact Center AI and Technology solutions that improve customer engagement and satisfaction, reduce customer service costs, and increase operational efficiency. As a Director you are expected to set the strategic direction and lead business development efforts, making impactful decisions and overseeing multiple projects, maintaining executive-level client relations. You are also expected to develop and implement Contact Center AI & Conversational AI strategies that drive user engagement and adoption, as well as business growth and revenue. Responsibilities Lead the design and development of Contact Center AI solutions Improve customer engagement and satisfaction through AI technologies Reduce customer service costs and increase operational efficiency Set strategic direction for the Digital Contact Solutions team Oversee multiple projects confirming impactful client relations Drive business development efforts within the AI domain Maintain executive-level client relationships Mentor and guide team members in AI and technology leading practices What You Must Have Bachelor's Degree 12 years of experience What Sets You Apart Leading design and development of Contact Center AI solutions Leading a team of Cloud Contact Center and AI consultants Leading end-to-end solution delivery lifecycle Developing Contact Center AI strategies for business growth Aligning Contact Center solutions with company goals and regulations Demonstrating technical product leadership with AI providers Leading development of proof of concepts for clients Managing global data and analytics teams Structuring and facilitating client presentations Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $155,000 - $410,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 30+ days ago

Global OGC Technology And IP Attorney- Senior Manager-logo
PwCBoston, MA
Industry/Sector Not Applicable Specialism IFS - Office of General Counsel (OGC) Management Level Senior Manager Job Description & Summary At PwC, our people in legal services offer comprehensive legal solutions and advice to internal stakeholders and clients, maintaining compliance with regulations and minimising legal risks. These individuals provide strategic guidance and support across various industries. In legal specialties at PwC, you will focus on legal support and advice across specific areas of law, confirming compliance and mitigating legal risks for the organisation. Your work will involve a wide range of specific legal matters and collaborate with different teams to drive business objectives. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story. Apply systems thinking to identify underlying problems and/or opportunities. Validate outcomes with clients, share alternative perspectives, and act on client feedback. Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. Deepen and evolve your expertise with a focus on staying relevant. Initiate open and honest coaching conversations at all levels. Make difficult decisions and take action to resolve issues hindering team effectiveness. Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Global OGC Technology and IP team you will provide knowledgeable legal advice on the delivery of IT services within the PwC network. As a Senior Manager you will lead large projects, innovate processes, and maintain operational excellence while interacting with clients at a significant level to drive project success. This role offers the chance to work with global stakeholders and subject matter specialists, navigating complex technology-related legal matters and contributing to the development of global policies in areas such as cybersecurity and data protection. Responsibilities Draft and analyze legal documents, assessing associated risks Develop and implement policies related to cybersecurity and data protection Navigate regulatory landscapes to secure compliance and mitigate risks Foster teamwork and communication among diverse groups to achieve project goals What You Must Have Juris Doctorate 4 years of extensive experience with complex technology-related legal matters and issues What Sets You Apart Demonstrating in-depth abilities as a team leader Providing seasoned legal advice on global IT initiatives Working effectively with attorneys and business personnel Managing engagements with specialized outside counsel Preparing presentations for stakeholders on technology matters Reviewing and negotiating technology-related agreements Conversational familiarity with advanced IT concepts Contributing to global policies on AI and cybersecurity Experience working in an international environmen Travel Requirements Up to 20% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. The salary range for this position is: $91,000 - $321,500, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 4 days ago

Managing Director, Marketing Performance, Technology, & Analytics (M3)-logo
Save The ChildrenWashington, DC
Save the Children For over 100 years, Save the Children has been fighting for the rights of children. The right to a healthy start in life. To have access to education. To be in a safe environment, protected from harm. We work in some of the world's hardest-to-reach places - over 100 countries, including the U.S. No matter what your role is, when you join Save the Children, you're creating positive, irreversible change for children, and the future we all share. The Role As the Managing Director, Marketing Performance, Technology, & Analytics, you'll be integral to our work in helping vulnerable children achieve a brighter future. As a senior leader, you will be responsible for shaping and executing the strategic vision for marketing technology, data strategy, and insights to drive marketing performance, supporter engagement, and revenue growth for the Marketing, Communications, and Fundraising division. Reporting to the Head of Mass Market Fundraising & Engagement, you will lead cross-functional teams and external partners in the oversight of financial planning, performance measurement, marketing technology stack, and advanced analytics. You will design the strategic roadmap for marketing data analytics, build and lead a team of analysts and marketing technologists, and embed a culture of insight-driven thinking. You will collaborate closely with the Enterprise Data and Insights teams to ensure alignment, integration, and shared value across the organization. . Location Hybrid - Washington DC, Fairfield, CT or Lexington, KY office locations What You'll Be Doing (Essential Duties)* not inclusive of all role responsibilities. May be subject to change Marketing Analytics & Insights Leadership (25%) Drive the development of integrated analytics, supporter segmentation, and predictive modeling to optimize marketing ROI Lead the design and implementation of dashboards and reporting tools that provide real-time visibility into campaign performance and supporter behavior Translate complex data into strategic, actionable insights by partnering closely with internal data teams, marketing channel managers, and audience leads to ensure analytics are embedded throughout campaign planning and execution-driving decision-making at all levels, from senior leadership to day-to-day operations Oversee the implementation of advanced methodologies including attribution modeling such as Mixed Media Modeling, predictive analytics, and file health monitoring Strategic Leadership & Departmental Planning (20%) Set the vision and strategic direction for marketing analytics and performance management across the Marketing, Communications, and Fundraising division Serve as a key advisor to the Mass Market Fundraising leadership team and MCF Senior Leadership Team on data strategy, investment planning, performance optimization, and long-term growth Partner with senior leadership in Business Technology Solutions to shape and implement the enterprise technology roadmap for integrated marketing platforms, centralized data warehouses, reporting and analytics tools and leveraging artificial intelligence to unlock marketing performance and analysis efficiencies Develop and implement departmental plans that align with enterprise-wide data strategy, divisional priorities, and long-term private fundraising growth objectives Financial Planning & Performance Management (20%) Develop and maintain enterprise-level business models, scenario planning tools, and investment frameworks to support strategic decision-making Lead annual budgeting, reforecasting, and long-term financial modeling in partnership with Finance leaders and MCF's fundraising leads for the Marketing, Communications, and Fundraising division Ensure alignment with Finance on reporting standards, KPIs, and performance benchmarks Lead the development of performance dashboards, KPI frameworks, and quarterly business reviews to drive financial accountability and transparency External Partnerships & Data Infrastructure (20%) Manage relationships with key analytics vendors and partners, including contract oversight, budget planning, and deliverable prioritization Lead internal and external benchmarking initiatives to identify opportunities for innovation and continuous improvement Collaborate with data governance and technology teams to enhance data capture, hygiene, and integration across platforms Serve as a marketing analytics lead on data governance maturation and infrastructure improvement efforts to support evolving analytics needs Oversee the uptake and data integration of propensity models, demographic append data, and other third-party data sources to enhance targeting and performance analysis Team Leadership & Organizational Influence (15%) Design and evolve a new team of analytics, marketing technology, and strategic insights professionals to support marketing performance objectives Partner with cross-functional data colleagues to foster a culture of data literacy, innovation, and performance excellence across MCF Serve on the Expanded MCF SMT and participate in senior management meetings and deliverables as needed, including division meetings, organization wide staff meetings, and board meetings as appropriate Train, develop, coach, lead, and supervise staff, clearly communicating organization, division and department priorities, and how their work contributes to our mission, ensuring that the working environment continually fosters diversity, inclusion, and belonging - supporting Save the Children values Required qualifications for the role Minimum of a bachelor's degree or equivalent experience, plus at least 10 years of relevant experience Progressive leadership experience in marketing analytics, strategic planning, or financial performance management Demonstrated success in leading cross-functional teams and managing complex, multi-dimensional business challenges Expertise in marketing KPIs, attribution modeling, predictive analytics, and supporter segmentation Strong business acumen with the ability to align data strategy with organizational goals Advanced proficiency in data visualization and business intelligence tools (e.g., Tableau, Power BI, Excel) Exceptional communication and influencing skills, including experience presenting complex information to senior decision-makers and non-technical audiences Professional proficiency in MS Office suite Professional proficiency in spoken and written English Preferred qualifications for the role Experience with CRM & Multi-Channel Marketing Hub Platforms (e.g., Blackbaud & Salesforce Products), Familiarity with database structures, data integration tooling, and data lakehouses Understanding of programming languages such as SQL, Python, R, or similar Experience in nonprofit fundraising, marketing or technology Compensation Save the Children is offering the following salary ranges for this position, dependent on candidate location: Geo 1 - NY Metro, DC, and other locations with labor costs significantly above national average: Target Salary for this position is $131,750 - $147,250 base salary Geo 2 - Locations around the US National Labor Cost Average: Target Salary for this position is $119,850 - $133,950 base salary Geo 3 - Locations significantly below the US National Labor Cost Average: Target Salary for this position is $107,950 - $120,650 base salary The salary ranges listed above are for US based candidates. For candidates located outside of the US, salary ranges will be based on the salary scales of the local employer of record. Actual base salary may vary based on, but not limited to, relevant experience, base salary of internal peers, business sector, and geographic location (more information on job structure is available here). About Us We are looking to build an inclusive team at Save the Children. We offer a range of outstanding benefits to support this goal: Flexible schedules and time off: Flexible schedules, generous PTO, 11 paid holidays plus 2 floating holidays and hybrid working opportunities Health: Competitive health care, dental and vision coverage for you and your family Family: A variety of paid leaves: caregiver, parental/adoption, critical child illness and fertility benefits Employee Rewards Program: Annual merit increases and/or additional incentives for eligible employees Retirement: A retirement savings plan with employer contributions (after one year) Wellness: 15 safety and wellness days annually (if hired on or after July 1, safety and wellness days prorated to 8 days), mental health benefits and support through Calm and company-hosted events Employee Assistance Program: free and confidential assessments, short-term counseling, referrals, and follow-up services Learning & Growth: Access to internal and external learning & development opportunities and mentorships Click here to learn more about how Save the Children US will invest in you. Save the Children is committed to conducting its programs and operations in a manner that is safe for the children it serves and helping protect the children with whom we are in contact. All Save the Children representatives are explicitly prohibited from engaging in any activity that may result in any kind of child abuse. Save the Children is committed to minimizing safety and security risks for our valued employees, ensuring all are given training, support and information to reduce their risk exposure while maximizing the impact of our programs for children and families. Our shared duty, both agency and individual, is to seek and maintain safe working conditions for all. If you require disability assistance with the application or recruitment process, please submit a request to applicantsupport@savechildren.org.

Posted 30+ days ago

Associate Applied Technology Developer-logo
WebMDNewark, NJ
Medscape, a division of WebMD, develops and hosts physician portals and related mobile applications that make it easier for physicians and healthcare professionals to access clinical reference sources, stay abreast of the latest clinical information, learn about new treatment options, earn continuing medical education credits and communicate with peers. WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law. Responsibilities: Design and build internal tools to support campaign planning, performance optimization, and automation Collaborate closely with Product Leads to translate strategic goals into technical solutions that increase internal efficiency and unlock new business value Own end-to-end development of AI-powered features, such as natural language interfaces, tactic recommendation engines, and data visualization tools Apply machine learning, algorithmic logic, or statistical modeling where appropriate to enhance precision of recommendations and insights Optimize back-end systems for speed, modularity, and scale Participate in architectural planning for scalable internal platforms that can support a growing suite of Applied Technology tools Conduct rapid prototyping and iteration based on feedback from Sales, Strategy, and Measurement teams Qualifications: Education/Certifications: BS/ MS in Computer Science or Machine Learning Desired Experience: 1+ years' of professional or internship experience Proven experience developing Agentic AI systems using multi-agent frameworks like LangGraph or CrewAI Deep understanding of LLM orchestration, including: Memory (summarization, retrieval) Planning frameworks (ReAct, Tree of Thoughts, MRKL) Tool/function calling with OpenAI, Anthropic, or Gemini APIs Reflection and self-evaluation loops Hands-on experience with Retrieval-Augmented Generation (RAG) using FAISS, Weaviate, or Chroma Built and deployed production-grade ML systems, including: Microservices for inference and preprocessing Vector stores + retrievers for internal search and analytics agents Feature stores and ML pipeline orchestration (Feast, Vertex AI) Proficient in end-to-end ML productization, CI/CD, Docker, Kubernetes, and deployment on AWS or GCP Strong SQL skills (joins, CTEs, window functions) with experience in BigQuery Solid frontend development background with React/Next.js and Tailwind CSS Designed AI-driven user interfaces, including copilots, interactive dashboards, and dynamic filtering Familiarity with JavaScript/TypeScript component libraries (e.g., shadcn/ui, Chakra UI) and data viz tools (D3.js, Recharts) Strong foundation in mathematics for machine learning, including linear algebra, calculus, probability, and optimization techniques used in model training and evaluation Formal academic coursework in machine learning, statistical learning, or deep learning, with strong understanding of supervised/unsupervised learning and model evaluation Nice to have: Experience analyzing healthcare data Publication or co-authorship in top-tier AI research venues (e.g., NeurIPS, ICML, CVPR, ACL), demonstrating thought leadership and contribution to cutting-edge ML innovation Compensation range: $60,000-$70,000 per year. Benefits: Employees in this position are eligible to participate in the company sponsored benefit programs, including the following within the first 12 months of employment: Health Insurance (medical, dental, and vision coverage) Paid Time Off (including vacation, sick leave, and flexible holiday days) 401(k) Retirement Plan with employer matching Life and Disability Insurance Employee Assistance Program (EAP) Commuter and/or Transit Benefits (if applicable) Eligibility for specific benefits may vary based on job classification, schedule (e.g., full-time vs. part-time), work location and length of employment.

Posted 30+ days ago

Manager, Veeva Quality Vault Test Lead, Business Insights & Technology-logo
Bristol Myers SquibbNew Brunswick, NJ
Working with Us Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us. Position Summary: Key Responsibilities: Strategy & Planning: Serve as a thought leader, collaborating with business leaders to ensure future digital testing capabilities are incorporated into strategic plans. Develop and prioritize multi-year test strategies and capability roadmaps, managing the portfolio and budget in line with enterprise objectives. Lead the creation of strong business cases for quality and testing investments, setting and measuring business outcomes. Maintain awareness of external trends in quality testing and regulatory technology, identifying opportunities for innovation and value. Leadership: Build and maintain collaborative partnerships across business and IT teams, acting as a trusted advisor and safeguarding digital assets. Establish and manage effective relationships at all levels, ensuring clear communication and alignment during project execution. Demonstrate matrix leadership, ensuring all IT functions are aligned in service delivery to Quality Systems and Regulatory Compliance organizations. Execution: Lead the development and execution of comprehensive test strategies for Veeva Quality Vault, including validation, regression, and user acceptance testing. Ensure alignment with GxP, 21 CFR Part 11, Annex 11, and other regulatory requirements. Drive change management-plan, communicate, and implement process updates to maximize value from digital investments. Empower and lead test/QA teams, promoting a culture of high performance, accountability, and continuous improvement. Oversee defect management using JIRA or other tools; ensure timely resolution through collaboration with functional and technical teams. Leverage automation tools and best practices to improve efficiency and effectiveness of testing activities. Track and report key testing metrics, providing executives with actionable insights, risk escalations, and recommendations. Required Experience and Qualifications: Bachelor's Degree, preferably in Computer Science, Engineering, Life Sciences or related field. 2-5 years of hands-on experience leading quality systems testing and validation, preferably with Veeva Vault QualityDocs, QMS, or TrackWise. Ability to lead a team of testers, set testing parameters, and coordinate with developers and stakeholders. Proven ability to identify and address issues during testing, ensuring software meets quality standards. Ability to coordinate testing parameters for accuracy and ensure thorough monitoring during testing. Strong business knowledge of quality, regulatory, manufacturing, and compliance systems in the pharmaceutical industry. Strong business knowledge of quality, regulatory, manufacturing, and compliance systems in the pharmaceutical industry. Demonstrated experience developing and executing testing, validation, and change management plans in regulated environments. Expertise in testing methodologies, tools and. Knowledge of the software development life cycle (SDLC) and quality assurance methodologies is essential Proven ability to influence, communicate, and partner effectively with business and IT colleagues at all levels. Familiarity with test automation tools and methodologies; experience overseeing or implementing automation preferred. Experienced in using ALMor similar tools for test case management and defect tracking. Experienced in using JIRA, Agile Scrum Strong financial acumen with budget management, business case development, and value realization. Ability to deliver complex solutions for multiple geographies and business units in a matrix environment. Demonstrates executive presence, strong leadership, and influencing skills. Preferred Qualifications: Multiple successful implementations of complex digital capabilities in Quality, Manufacturing, or Compliance settings. Thorough understanding of GxP, 21 CFR Part 11, HIPAA, and other relevant regulations. Experience establishing and reporting on testing and quality KPIs. Key Traits for Success: Results-driven, comfortable leading with urgency and decisiveness. Collaborative, with strong stakeholder engagement and matrix leadership skills. Innovative, seeking process improvements and leveraging technology to drive business value. Skilled in risk management, compliance, and delivering reliable, secure solutions. The starting compensation for this job is a range from $120,000 - $140,000, plus incentive cash and stock opportunities (based on eligibility). The starting pay rate takes into account characteristics of the job, such as required skills and where the job is performed. Final, individual compensation will be decided based on demonstrated experience. Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/ . Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year's holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program. If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career. Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as "Transforming patients' lives through science ", every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues. On-site Protocol BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role: Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function. BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement. BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters. BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/ Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Posted 2 weeks ago

Pharma Technology Consultant Senior Associate-logo
PwCMelville, NY
Industry/Sector Pharma and Life Sciences Specialism Product Innovation Management Level Senior Associate Job Description & Summary At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. In technology delivery at PwC, you will focus on implementing and delivering innovative technology solutions to clients, enabling seamless integration and efficient project execution. You will manage the end-to-end delivery process and collaborate with cross-functional teams to drive successful technology implementations. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Software and Product Innovation team you are responsible for managing the identification and addressing of client needs, including building GenAI and AI solutions, documenting business processes, and designing AI/GenAI architectures. As a Senior Associate you are tasked with analyzing complex problems, mentoring others, and maintaining elevated standards. You are expected to focus on building client relationships, developing a deeper understanding of the business context, and navigating increasingly complex situations to enhance your personal brand and technical knowledge. Responsibilities Document and refine business processes to enhance productivity Mentor and guide team members to foster growth Build and nurture enduring client relationships Analyze intricate problems to develop innovative solutions Maintain exemplary standards of quality and professionalism What You Must Have Bachelor's Degree 3 years of experience What Sets You Apart Master's Degree in Biomedical Engineering, Chemical Engineering, Biology, Business Administration/Management, or Business Analytics, or Statistics preferred Building GenAI and AI solutions Designing AI/GenAI architectures for clients Managing AI/GenAI application development teams Utilizing Python and common LLM development frameworks Experience in Machine Learning and Advanced Learning Understanding Azure, AWS, and Google Cloud platforms Experience with Git Version Control and CI/CD Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $77,000 - $202,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 30+ days ago

Adjunct Faculty - Diesel Technology-logo
Ivy Tech Community CollegeEast Chicago, IN
Ivy Tech Lake County is searching for qualified Diesel Technicians or Diesel Mechanics to help teach our students! Make a difference in your community and help shape the next generation of Diesel Techs! Adjunct instructors are contracted on an as needed basis and have the flexibility to work within their availability. Join our team today! Location: East Chicago, IN Pay: $47.35/classroom hour Schedule: Depending on candidate availability, course schedule, and enrollment. Fee Remission: Adjunct faculty members who work at least 2 semesters qualify for free tuition at Ivy Tech! The employee, their spouse, and qualifying dependents can take up to 6 credit hours per semester on us! Major Responsibilities: PROGRAM OPERATION: Perform all instructional duties necessary to teach and facilitate student learning in assigned classes. Provide syllabus appropriate to course(s) being taught to students and follows syllabus content and requirements. Maintain student attendance and grading records according to College policy as outlined in the Adjunct Handbook. Submit requested information within established timelines. STUDENTS: Be available to students outside scheduled class time to answer questions or provide assistance. Deal with student concerns and, if necessary, consult with program coordinator to resolve issues. INSTRUCTION: Meet all scheduled classes of contracted course(s). Use technology such as Canvas, PowerPoint, etc. as appropriate. In event of emergency absence, notifies program/department chair. Candidates can qualify through one of three routes: Have an Associates Degree in Diesel Technology or related field + 3 years of relevant work experience + relevant industry certification (if applicable) Have a Bachelor's degree in a related field + 2 years of related work experience + relevant industry certification (if applicable) Have a Bachelor's degree in any field + 5 years of related work experience + relevant industry certification (if applicable) Teaching or training experience is preferred. Candidates must submit copy of credentials with application in order to be considered. Employment is contingent on acceptable criminal background check results. Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College's Title IX Coordinator or to the US Department of Education Office of Civil Rights.

Posted 5 days ago

Lecturer In Electric Vehicle Technology-logo
Benjamin Franklin Cummings Institute of TechnologyBoston, MA
Description Who We Are: Are you ready to work at a dynamic institution that believes in higher education with lower obstacles? Benjamin Franklin Cummings Institute of Technology (now known as Franklin Cummings Tech) is a nationally accredited non-profit, technical college serving Eastern Massachusetts and beyond. The college was seeded in 1791 with funds from the estate of Benjamin Franklin given to the City of Boston to proliferate access to education and level the playing field for aspiring talent with meager financial means. Today, Franklin Cummings Tech continues to build on that legacy by offering post-secondary education in high-demand technical and skilled trade fields that lead to excellent careers. Our majors intentionally focus on select industries connected to sustainability and the clean energy transition including electric vehicle technology, smart manufacturing, practical electricity, power engineering, heat pumps/HVAC, biotechnology, automation, construction management, and more. With a mission to deliver transformative technical and trade education that leads to economic advancement, we offer a unique mix of certificate and degree-granting programs that appeal to enterprising students and respond to employer's demand for a well-prepared workforce. Intentional partnerships with the industries we serve coupled with high graduation and job placement rates, recently attracted the largest philanthropic gift in the history of the college from the Cummings Foundation. Last year, Franklin Cummings Tech educated more than 1,000 learners across three student types: 1) certificate and degree seekers, 2) continuing education clients, and 3) high schoolers pursuing early college. As further evidence that our mission holds resonance, this year the college tracked a 25% year-over-year jump in fall new student enrollment and applications soared. We seek team members who are optimistic, entrepreneurial, data-informed, and excited about the prospect of continuing to strategically increase student success outcomes and total enrollment from 1,000 learners today to at least 1,500 learners by 2030. Join us in this mission-driven work! Requirements Key Responsibilities: Teach credit hours per semester as noted on the faculty employment agreement *Courses, listed in the College catalog, may include introductory level courses outside one's degree area. Regularly hold three office hours a week, not including paid tutoring hours in the Academic Success Center (ASC). Participate in departmental curriculum development, and review and update course curricula as needed Demonstrate committed participation in student learning outcome assessment and college-wide initiatives, including data collection, analysis, curriculum changes, and goal setting Respond to chair and administrative requests in a timely manner and complete all responsibilities effectively; prompt in keeping appointments, attending meetings, beginning classes, and holding classes the appropriate length of time Evaluate student achievement and provide weekly feedback while maintaining accurate student records in the Canvas Learning Management System and J1 faculty portal Provide adequate support to students and maintain a respectful, professional rapport Demonstrate effective teaching as evidenced by formal chair evaluation, including preparation, meeting course goals, organization, and presentation of material, student involvement, and classroom management Participation in communications with the College and department. This includes utilizing the College Dropout Detective Retention Solutions warning system to alert advisors when students falter. Maintain a culture of accountability and innovation; maintain the College policies and procedures, as outlined in the course catalog, employee and student handbooks Meet departmental needs as outlined by the chair Qualifications: Minimum Qualifications: Associate Degree from a recognized college or university and a Certified License to practice in the subject area to be taught. Certified License to practice in the automotive industry. Five (5) years of industry experience in the automotive. Existing faculty may be grandfathered regarding the educational credentials required when hired. Preferred Qualifications: One (1) year teaching experience and five (5) years of industry experience. Requirements Application Process: Review of applications will begin immediately. COVID-19 Vaccination Requirement: Benjamin Franklin Cummings Institute of Technology complies with all state and federal guidelines that pertain to Covid-19. All employees must be fully Covid-19 vaccinated upon hire. Currently, BFCIT maintains a mask mandate for work and all on-campus events and activities.

Posted 30+ days ago

I
Innovation Works, Inc.Pittsburgh, PA
THE OPPORTUNITY: Exosome isolation technology Development Technician LOCATION: Pittsburgh, PA Captis Diagnostics is a biotechnology company on a mission to transform cancer detection and monitoring through liquid biopsy. We are developing next-generation, non-invasive cancer diagnostic tools using extracellular vesicles (EVs)/exosomes. We're looking for a motivated Technician to join our R&D team and contribute to the advancement of our proprietary exosome isolation and molecular diagnostic technologies. What You'll Do: Develop and optimize EV/exosome isolation workflows. Perform droplet digital PCR (ddPCR), qPCR, and RT-qPCR assays to support exosome isolation technology. Support development of sequencing-based assays (Illumina, PacBio, Nanopore). Maintain accurate lab records, reagent inventory, and lab cleanliness. Collaborate with scientists and engineers in a dynamic startup environment. What We're Looking For: Associate's degree or higher in biology, molecular biology, genetics, or related field (Bachelor's preferred). Hands-on lab experience with PCR, molecular assays, or sequencing. Familiarity with EV/exosome research is a strong plus. Organized, detail-oriented, and team-focused. Entrepreneurial mindset with a passion for innovation and diagnostics. How to Apply: Email your resume and a short cover letter (include your desired salary range) to Dr. Simon He at [email protected]. Subject: Exosome Isolation Technology Development Application. Captis Diagnostics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted 2 weeks ago

A
AprioMooresville, NC
Work with a nationally ranked CPA and advisory firm that is passionate for what's next. Aprio has 30 U.S. office locations, one in the Philippines and more than 2,100 team members that speak 60+ languages across the globe. By bringing together proven expertise, deep understanding, and strategic foresight for fast-growing industries, Aprio ensures clients are prepared for wherever life or business may take them. Discover a top-rated culture, vast growth opportunities and your next big career move with Aprio. Join Aprio's Technology Advisory team and you will help clients maximize their opportunities. Aprio is a progressive, fast-growing firm looking for a Manager, Technology Advisory to join their dynamic team. As an Implementation Consultant Manager in our Sage Intacct practice, you will play a key role in delivering successful implementations of Sage Intacct cloud accounting software. You'll work directly with clients to ensure high levels of satisfaction and drive successful adoption of the platform. In this role, you'll continuously develop your expertise in Sage Intacct, becoming a trusted advisor to a wide range of businesses and industries seeking to modernize and optimize their finance and accounting operations. We're looking for someone with a curious mindset and strong project management skills. You will be responsible for leading projects from initiation through completion, managing multiple tasks simultaneously, defining tailored solutions, training clients and team members, performing data mapping and loading, and configuring both core and advanced modules within the software. Additional responsibilities include supporting third-party integrations, troubleshooting client issues, building custom reports and dashboards, and helping to improve our professional services processes and tools. Position Responsibilities: As a Sage Intacct Implementation Consultant, you will be responsible for configuring and deploying the Sage Intacct accounting platform using a structured, prescriptive methodology that ensures projects are delivered on time, within scope, and within budget-while maintaining high levels of customer satisfaction and adoption. Your role involves consulting directly with clients to understand and document accounting workflows and functional requirements. You'll translate those needs into system solutions, drawing on your expertise in Sage Intacct's features-particularly those aligned with specific industry verticals. A key part of your work includes performing end-to-end data conversions from legacy systems such as QuickBooks, including data cleansing, mapping, translation, validation, and testing. You'll design and develop tailored reports, dashboards, and industry-specific key performance indicators, while also conducting hands-on training for client teams at all organizational levels. Ongoing client support will be part of your responsibilities, including responding to technical issues and managing the resolution of support tickets. In addition to implementation, you'll collaborate with internal and external consultants, third-party vendors, and firm leadership to ensure seamless project execution. You will help define project scope and statements of work, estimate labor and budget requirements, and manage delivery to those parameters. You'll also play a lead role in business development efforts by providing technical expertise and scoping support. Leadership responsibilities include supervising and mentoring consultants, managing client engagements, and providing assistance with back-office compliance and financial services. You'll also participate in researching emerging technologies, support urgent client needs as they arise, and continuously build both technical and soft skills. Throughout all engagements, you are expected to deliver exceptional service and foster strong, long-term relationships with clients through clear, responsive, and professional communication. Qualifications: Bachelor's degree in accounting, finance, or MIS CPA, CMA, or PMP certification is preferred Sage Intacct Certifications: Core Implementation is required and advanced certifications preferred Five (5) + years' experience in one or more of the following areas: Consulting and implementing Sage Intacct, Restaurant365, NetSuite, Acumatica, or similar SaaS financial applications for multiple clients Project Management of ERP and SAAS related implementation projects Experience in a professional services firm or private industry experience focused on the financial and/or accounting space In-depth understanding of accounting standards, general ledger/subledger concepts, and financial close procedures Advanced proficiency with Excel (pivot tables, VLOOKUP's, macros, etc.) for efficient data mapping, integration, and migration of customer data Ability to work effectively and professionally with employees at all levels of a client's organization, including executive leadership Self-motivated with excellent organization, communication, and collaboration skills Excellent attention to detail, written and verbal communication, and high personal quality expectations Ability to successfully multi-task across projects, customers, and internal activities Highly enthusiastic, proactive, positive-minded, customer-focused, and service-oriented Ability to work collaboratively in a team environment Why work for Aprio: Whether you are just starting out, looking to advance into management or searching for your next leadership role, Aprio offers an opportunity to grow with a future-focused, innovative firm. Perks/Benefits we offer for full-time team members: Medical, Dental, and Vision Insurance on the first day of employment Flexible Spending Account and Dependent Care Account 401k with Profit Sharing 9+ holidays and discretionary time off structure Parental Leave - coverage for both primary and secondary caregivers Tuition Assistance Program and CPA support program with cash incentive upon completion Discretionary incentive compensation based on firm, group and individual performance Incentive compensation related to origination of new client sales Top rated wellness program Flexible working environment including remote and hybrid options What's in it for you: Working with an industry leader: Be part of a high-growth firm that is passionate for what's next. An awesome culture: Thirty-one fundamental behaviors guide our culture every day ensuring we always deliver an exceptional team-member and client experience. We call it the Aprio Way. This shared mindset creates lasting relationships between team members and with clients. A great team: Work with a high-energy, passionate, caring and ambitious team of professionals in a collaborative culture. Entrepreneurship: Have the freedom to innovate and bring your ideas to help us grow to become the CPA firm of choice nationally. Growth opportunities: Grow professionally in an environment that fosters continuous learning and advancement. Competitive compensation: You will be rewarded with competitive compensation, industry-leading benefits and a flexible work environment to enjoy work/life balance. EQUAL OPPORTUNITY EMPLOYER Aprio is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex; pregnancy; sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law. Aprio, LLP and Aprio Advisory Group, LLC, operate in an alternative business structure, with Aprio Advisory Group, LLC providing non-attest tax and consulting services, and Aprio, LLP providing CPA firm services.

Posted 30+ days ago

Camp Technology Teacher At Greenwich-logo
ESF Summer CampsGreenwich, CT
Join our Sacred Heart team in Greenwich, CT as a Technology Teacher and inspire young minds at camp! Are you ready for an unforgettable summer adventure? At ESF Camps, we are on a mission to create an extraordinary summer experience for campers from preschool to 8th grade, and we are looking for energetic, passionate people to join us and make a positive impact while having a blast! A STEM Teacher can teach in the following programs: ESF offers science & technology programs for fun, hands-on experiences. Curriculum and supplies are provided. Science Programs: Campers are immersed in science activities including experiments, dissections, and more! Technology Camps: Campers are immersed in various technologies, including coding, digital arts, photography, game design, robotics, and more! Why ESF? Inspire Young Minds: Make a meaningful difference in the lives of children while receiving comprehensive training and support. Unleash Your Potential: We offer opportunities for internships, fieldwork, and continuing education credits. Become a Leader: Gain valuable leadership experience as you supervise and mentor children. Positive Environment: Experience being part of a team guided by ESF Core Values. Extra Perks: Convenient Summer Schedule: Enjoy nights and weekends off. Employee Referral Bonus Program: Increase your earnings through referrals from your network. Free Certifications: Reimbursements available for qualified roles. Camp Tuition: Enjoy a significantly discounted tuition rate exclusively for Team members' children. Requirements: Science and or Technology Background: Preferably possess a science and/or technology background. Education: Completion of a minimum of two (2) years of college; teaching certification is desirable. Experience: We are looking for experience teaching and working with children. Previous experience in classroom teaching, fieldwork, or a minimum of two (2) years of ESF experience. Previous experience working with children in a camp setting is preferred. Hours: Typically, from 8:15 am to 3:45 pm, Monday to Friday, with opportunities for extended hours. Schedule Commitment: Any schedule changes must be pre-approved by the site director. Required Training: Complete all required ESF and state-mandated training and onboarding. Dress Code: Maintain the "ESF Look" (camp uniform) and embody the spirit of the camp. Essential Job Responsibilities: Teach & Inspire: Implement ESF curriculum. Actively engage campers, offer support, and provide guidance to bring lesson plans to life. Dive Into the Camp Day! Promote and lead daily activities and projects with enthusiasm, collaborating effectively with counselors and fellow instructors. Safety & Positive Group Management: Ensure the safety and well-being of campers with emphasis on positive behavior and effective group management. Promptly report any concerns to the Site Director. Be the Ultimate Role Model: Supervise campers, while fostering a positive and safe environment. Demonstrate ESF Core Values & Code daily, from "Gratitude" to "Bring It" daily. Model the ESF Virtues of Character (Gratitude, Respect, Trustworthiness, Effort, Kindness, Positivity, Resilience, Community) in camp daily. Adhere to all company policies. Communication: Maintain clear, concise, and engaging communication with campers, families, peers, and our leadership team. Reporting Relationships: Directly report to and take guidance from the Camp Director, with additional accountability to the Site Director. Additional Responsibilities: Push/pull, lift, and carry a minimum of thirty-five (35) pounds across campus. Work outside, upright, and mobile for six (6) to eight (8) hours per day Respond to emergencies, including running (up to 1 mile in some cases) and ascending stairs without undue exertion. This job description is subject to change at any time.

Posted 30+ days ago

Pharma Technology Consultant Manager-logo
PwCAlbany, NY
Industry/Sector Pharma and Life Sciences Specialism Product Innovation Management Level Manager Job Description & Summary At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. In technology delivery at PwC, you will focus on implementing and delivering innovative technology solutions to clients, enabling seamless integration and efficient project execution. You will manage the end-to-end delivery process and collaborate with cross-functional teams to drive successful technology implementations. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Analyse and identify the linkages and interactions between the component parts of an entire system. Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. Develop skills outside your comfort zone, and encourage others to do the same. Effectively mentor others. Use the review of work as an opportunity to deepen the expertise of team members. Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Digital Architecture and Delivery team you are expected to provide client-facing support utilizing Microsoft Azure, Office 365, and Windows 10 technologies. As a Manager you are expected to supervise, develop, and coach teams, manage client service accounts, and drive client engagement workstreams by independently solving and analyzing complex problems to develop exceptional deliverables. You are expected to leverage your troubleshooting skills and knowledge of network management to support daily operations and resolve technology incidents. Responsibilities Provide client-facing support utilizing Microsoft Azure, Office 365, and Windows 10 technologies Supervise, develop, and coach teams to deliver top-quality work Manage client service accounts and drive engagement workstreams Leverage troubleshooting skills and knowledge of network management Support daily operations and resolve technology incidents Independently solve and analyze complex problems Develop top-quality deliverables Oversee successful planning, budgeting, execution, and completion of projects What You Must Have Bachelor's Degree 7 years of experience What Sets You Apart Troubleshooting skills in Windows 10 Experience with Microsoft Azure and Office 365 Knowledge of TCP/IP, DHCP, and DNS configuration Client-facing support utilizing Microsoft technologies Experience with IT support ticketing systems Preventative maintenance services experience Professional communication and customer engagement Documenting issues and resolutions in detail Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $99,000 - $232,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 30+ days ago

Senior Research Technology Specialist-logo
University of ChicagoChicago, IL
Department BSD SRF - Custom Anti-body Technique About the Department The Cytometry and Antibody Technology (CAT) Facility serves the faculty by providing access to state-of-the-art technology in quantitative analytical approaches to measure molecular and cellular function. The facility is designed to meet the widespread needs for specialized cytometric analysis and continues to respond to the demand for new and improved technology. Job Summary The University of Chicago Flow Cytometry Core Facility offers state of the art instrumentation and expertise in the measurements of cells and their products to the community of UChicago scientists on campus as well as neighboring universities and biotechnology companies. This position will require the candidate to provide excellent customer service by maintaining cell sorters and analysis software, assisting the users in developing fluorescence assays and participate in the maintenance of the facility's instruments. This role participates in scientific research projects. Ensures compliance of research activities with institutional, state, and federal regulatory policies, procedures, directives and mandates. Analyzes possible solutions using standard procedures. Writes articles, reports and manuscripts. Assists in drafting presentations on research findings. Responsibilities Operates and maintains cell sorter for the University of Chicago community of researchers. Diagnoses and troubleshoots technical issues on the instruments hosted in the facility. Assists the facility's users in the operation of the facility's instruments and advises on the most appropriate techniques and protocols. Trains users on the operation on benchtop analyzers and cell sorters. Supports and trains CAT Facility staff in the proper use of the facility's equipment. Assists the Associate Scientific Director with ongoing scientific projects. Operates and maintains benchtop flow cytometers. Performs the maintenance and quality control protocols on benchtop flow cytometers. Applies research principles and relevant subject matter knowledge relevant to administer a research project. With a moderate level of direction, manages lab and/or research-related duties and tasks. Helps develop, design and conduct research projects according to plan. Supports data collection and analytical needs of research projects. Conducts literature reviews and helps write reports and manuscripts. Ensures project compliance with different policies, procedures, directives, and mandates. Takes responsibility for the following laboratory duties: recognizing abnormal results and varying conditions or procedures to correct problems; setting up and performing experiments. Analyze the meaning, significance, causes, and effects of the subject. Performs other related work as needed. Minimum Qualifications Education: Minimum requirements include a college or university degree in related field. Work Experience: Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline. Certifications: -- Preferred Qualifications Education: Bachelor's degree in biology, physics or related field. Experience: Proficiency in Flow Cytometry and cell sorting is an absolute requirement. Mastery of acquisition platforms BD FACSDIVA, Agilent NovoExpress, Amnis Inspire, Cytek SpectroFlo, FlowJo, OIMQ, and FCS Express is essential. Previous laboratory experience. Technical Skills or Knowledge: Reading and writing documents, including protocol and SOPs. Independently learn new software and instrumentation. Possess basic math skills. Preferred Competencies Possess good organizational and communication skills, initiative and independence, and interact with all faculty members, students and staff who utilize the facility. Possess an aptitude for working with computers, electronics and software. Clear and proficient communication with facility users. Respect confidentiality. Scientific and technological problem-solving skills. Daily operation of computers. Efficient at multi-tasking. Working Conditions Operating at a computer desk. Using fine motor skills (fingers) to operate/maintain instrumentation. Work with low power lasers. Sight for data analysis. Light lifting. Sit for some period of time, at a minimum for one hour. Limited walking to nearby buildings. Laboratory work. Application Documents Resume/CV (required) Cover Letter (preferred) When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application. Job Family Research Role Impact Individual Contributor Scheduled Weekly Hours 40 Drug Test Required No Health Screen Required Yes Motor Vehicle Record Inquiry Required No Pay Rate Type Salary FLSA Status Exempt Pay Range $60,000.00 - $80,000.00 The included pay rate or range represents the University's good faith estimate of the possible compensation offer for this role at the time of posting. Benefits Eligible Yes The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook. Posting Statement The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination. Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form. All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position. The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu . Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.

Posted 30+ days ago

Contact Center Technology Director (Ccaas)-logo
PwCSilicon Valley, CA
Industry/Sector Not Applicable Specialism Data, Analytics & AI Management Level Director Job Description & Summary At PwC, our people in data and analytics focus on leveraging data to drive insights and make informed business decisions. They utilise advanced analytics techniques to help clients optimise their operations and achieve their strategic goals. In data analysis at PwC, you will focus on utilising advanced analytical techniques to extract insights from large datasets and drive data-driven decision-making. You will leverage skills in data manipulation, visualisation, and statistical modelling to support clients in solving complex business problems. Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Lead in line with our values and brand. Develop new ideas, solutions, and structures; drive thought leadership. Solve problems by exploring multiple angles and using creativity, encouraging others to do the same. Balance long-term, short-term, detail-oriented, and big picture thinking. Make strategic choices and drive change by addressing system-level enablers. Promote technological advances, creating an environment where people and technology thrive together. Identify gaps in the market and convert opportunities to success for the Firm. Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements. The Opportunity As part of the Data and Analytics team you are expected to lead the design and development of Contact Center AI and Technology solutions that improve customer engagement and satisfaction, reduce customer service costs, and increase operational efficiency. As a Director you are expected to set the strategic direction and lead business development efforts, making impactful decisions and overseeing multiple projects, maintaining executive-level client relations. You are also expected to develop and implement Contact Center AI & Conversational AI strategies that drive user engagement and adoption, as well as business growth and revenue. Responsibilities Lead the design and development of Contact Center AI solutions Improve customer engagement and satisfaction through AI technologies Reduce customer service costs and increase operational efficiency Set strategic direction for the Digital Contact Solutions team Oversee multiple projects confirming impactful client relations Drive business development efforts within the AI domain Maintain executive-level client relationships Mentor and guide team members in AI and technology leading practices What You Must Have Bachelor's Degree 12 years of experience What Sets You Apart Leading design and development of Contact Center AI solutions Leading a team of Cloud Contact Center and AI consultants Leading end-to-end solution delivery lifecycle Developing Contact Center AI strategies for business growth Aligning Contact Center solutions with company goals and regulations Demonstrating technical product leadership with AI providers Leading development of proof of concepts for clients Managing global data and analytics teams Structuring and facilitating client presentations Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $155,000 - $410,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 30+ days ago

Sales Professional - Ag Technology-logo
RDO Equipment Co.Moses Lake, WA
$80000 - $100000 / year Compensation & Benefits: Average $80,000 to $100,000+ your first year, with top earners well into six figures Guaranteed base salary plus commissions Comprehensive benefits package Training and development, as well as opportunities to grow within the organization This individual will develop long term partnerships with our customers to build win/win solutions within an assigned territory while promoting all aspects of RDO Equipment Co. in a professional manner. Specific Duties Include: Use Company provided systems/tools (i.e. S2) to fully document, track, record, follow-up and capture all related sales activity in a timely and accurate manner. Use of the system should contribute directly to the proposal process, winning the sale, volume, territory awareness, participation, and customer satisfaction. Effectively understand and use manufacturers' programs and resources to attain acceptable market share levels. Sell whole-goods, parts, service and effectively promote and sell machine technology solutions to include Machine Control, telematics and machine maintenance monitoring as a customer solution. Build long term relationships within their territory to maximize customer productivity and efficiency as well as company profitability. Develop a keen awareness of the competition and competitive products, as well as business and industry trends. Coordinate and/or conduct field demonstrations as well as operate machinery at customer work site Maintain strong knowledge of used equipment values and be able to evaluate properly for trading purposes. Work in conjunction with the Sales Manager and the Sales Support department, responsible for follow-up and expediting of whole good orders. Accountable for timely follow up on each sale to ensure customer satisfaction. Coordinating and/or communicating with customers and applicable departments ensuring timely delivery. Coordinate pickup and delivery of equipment as needed. Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook. Conduct self in the presence of customers and community so as to present a professional image of RDO Equipment Co. Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set. Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts. Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service. Perform all other duties as assigned by management in a professional and efficient manner. Job Requirements: Prior sales experience and/or training Solid understanding of local market conditions Knowledge of resale values of particular machinery a plus Strong communication and interpersonal skills required Excellent customer service skills Excellent computer skills Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Posted 30+ days ago

N
Northeast Wisconsin Technical CollegeGreen, OH
Northeast Wisconsin Technical College is a nationally recognized and locally trusted college dedicated to advancing the success of all students and economic vitality of the communities we serve through access, high-quality education, and strategic partnerships. The community that we serve is home to people with a rich range of backgrounds and experiences. We are committed to supporting an environment where all students and employees thrive and succeed. We believe every team member enriches our organization with unique skills, perspectives, and solutions. We seek applicants who are motivated and equipped to support all students, to work effectively with colleagues from a range of backgrounds, and to build the vibrancy of our community. You belong here. See why you will love working at NWTC. Department: Trades & Engineering Technologies Reports To: Dean, Associate LOCATION: Green Bay, WI Position requires availability to instruct on campus and in flexible delivery modes. Courses are delivered in a variety of formats. To learn more, click HERE. CLASS START DATE: August 2025, October, 2025, or January 2026 COURSE OFFERINGS: There are a variety of classes being offered in fall semester. Please review the class information and indicate what you would be interested in teaching on your resume. If none of the classes work with your schedule, you can still apply to indicate your interest for future classes. SALARY: $45.00 per class hour contracted POSITION SUMMARY Northeast Wisconsin Technical College is an innovative leading-edge college dedicated to student success. Part-Time faculty are an integral part of the College's staff, helping us provide all learners with the highest quality learning opportunities when, where and how they want it. ESSENTIAL FUNCTIONS Responsible for planning, preparing, and delivering instruction and assessment of learning outcomes. Utilize engaging instructional strategies and methodologies which foster student success both in and outside of the classroom. Maintain accurate student records and communication. Advise and support students as a mentor and role model in the achievement of their learning and career goals. This includes being accessible to students outside of scheduled classroom time. Provide educational leadership and work effectively with faculty, administration, and campus support staff. Maintain Faculty Quality Assurance System requirements and licensure required by other agencies to maintain individual and program accreditation. Comply with College policies and practices related to instruction, assessment, and delivery. Additional duties and responsibilities will be discussed as needs arise. Additional Duties and Responsibilities: Maintain surveying lab and equipment. Calibrating and configuring total stations and GNSS receivers. Obtain continuing education to maintain Professional Land Surveyor licensure. MINIMUM QUALIFICATIONS AND WORK EXPERIENCE An Associates Degree in Civil Engineering Technology or related field Five years direct occupational experience. At a minimum, occupational experience has to have occurred at least 1 year within the last 5 years. One year of related occupational experience may be waived if the occupational instructor has at least 2 years of post-secondary teaching experience in the appropriate occupational field within the last 5 years. Registered Land Surveyor in the State of Wisconsin. A good working knowledge with Global Positioning equipment, Total Stations, Robotic Total Stations, Automatic Levels, Digital Levels and Data Collectors. Past experience in supervising several surveying crews. Experienced in performing boundary surveys, subdivision plats, certified survey maps and construction layout. Experienced in working with computer software such as AutoCAD, AutoCAD Civil 3D, Trimble Access, Trimble Business Center, and other related software. Able to walk 2 miles per day supervising students and be able to lift 50lbs. Preferred Qualifications: Bachelor's Degree in Land Surveying Previous teaching experience with adult learners is preferred An active FAA Part 107 Small UAS license or the ability to obtain one. Be an active proctor the NSPS Certified Survey Technician Exam or the ability to become one. Active member of the Wisconsin Society of Land Surveyors (WSLS) or the ability to become one. Skills and Abilities: Student Success: Demonstrate behaviors and actions that support student recruitment, retention, and student success initiatives. Values: Demonstrate behaviors and action that support the College's values Collaboration: Demonstrate behaviors and actions that create respectful environments and services for all, and the ability to work effectively across differences in background and experience. PHYSICAL DEMANDS Extended Sitting: Ability to sit for extended periods while working on a computer or attending meetings Mobility: Ability to move around the campus to attend meetings and events Manual Dexterity: Proficiency in using hands and fingers to handle or operate office equipment, tools, or controls. Visual and Auditory: Ability to read documents and communicate effectively with students and staff. Light Lifting: Capability to lift and carry materials weighing up to 25 pounds. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. We strive to accommodate any individual who requires adjustments to ensure a fair and equal employment process. If you require specific accommodations during the application and/or screening process due to a disability or other reasons, please contact Talent and Culture at talentandculture@nwtc.edu or 920-498-6286. Northeast Wisconsin Technical College does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Talent and Culture. NWTC does not discriminate on the basis of political affiliation, age, race, creed, marital status, color, religion, national origin, disability, veteran status, sex, sexual orientation, gender, genetic testing or other applicable legislated categories. Inquiries regarding the College's nondiscrimination policies may be directed to the Associate Vice President of Student Affairs at 920-498-6823 or nondiscrimination@nwtc.edu.

Posted 30+ days ago

Head Of Emerging Technology-logo
Massmutual Financial GroupNew York, NY
The Opportunity MassMutual is at the forefront of innovation in the financial services and insurance industry. Our commitment to leveraging cutting-edge technology to deliver exceptional customer experiences and drive business growth sets us apart. We are seeking a highly skilled and visionary leader to join MassMutual's Research & Development (R&D) organization as the Head of Emerging Technology. In this key role, you will be responsible for defining and executing a research program on the development and adoption of next-generation capabilities in emerging technology. This program will span augmented and virtual reality, sensors and IoT, blockchain, and similar nascent capabilities. The Team The Research and Development organization is focused on delivering transformational change for MassMutual and its clients, financial professionals, and policyholders. We are a team of data scientists, engineers, social scientists, and product and project managers committed to innovation. We value creativity, courage, and accountability as well as our close partnerships with academia, government agencies, and the broader fintech community. The Impact: Establish and lead a research program spanning advanced and emerging state of the art topics in domains such as blockchain, Augmented and Virtual Reality, and IoT. Develop roadmaps for projects and pilots and ensure their successful and timely completion. Partner closely with Enterprise Architecture and the broader technology team to develop long-term strategies and roadmaps, including cost-benefit analysis and current state implications Partner with senior leadership to ensure alignment of research initiatives and company strategy Work across business stakeholders to identify relevant, high impact use cases to implement new technologies to drive business value Collaborate with inter-disciplinary teams across MassMutual to translate findings into actionable business opportunities Design and analyze experiments, conduct their execution and report on results, findings and learnings as appropriate. Disseminate findings to internal and external audiences through a variety of media, including interactive visualizations, reports and presentations Attract, develop, and retain a high performing team of engineers and scientists Mentor junior team members, manage financials, and stay on top of emerging technologies and methodologies The Minimum Qualifications Advanced degree in engineering, computer science, or related disciplines 7+ years of relevant research experience. 3+ years of experience in managing engineering or research teams Exceptional problem-solving skills and willingness to learn new concepts, methods, and technologies Ability to work in a highly collaborative environment Outstanding written and verbal communication skills The Ideal Qualifications Financial Industry knowledge Strong publication history in area of expertise Demonstrated ability to translate research into business impact What to Expect as Part of MassMutual and the Team Regular meetings with the Research and Development team Focused one-on-one meetings with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits #LI-MC1 Salary Range: $176,400.00-$231,500.00 At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. Why Join Us. We've been around since 1851. During our history, we've learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard. We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It's more than our company structure - it's our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual. MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.

Posted 30+ days ago

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Oshkosh Corp.Mcconnellsburg, PA
At Oshkosh, we build, serve and protect people and communities around the world by designing and manufacturing some of the toughest specialty trucks and access equipment. We employ over 18,000 team members all united by a common purpose. Our engineering and product innovation help keep soldiers and firefighters safe, is critical in building and keeping communities clean and helps people do their jobs every day. SUMMARY: Oshkosh Corporation is seeking a Senior Client Engineer to join our Digital Operations team. In this role, you will lead initiatives focused on systems integration and automation, helping modernize and optimize enterprise technology platforms. You'll work closely with cross functional teams to ensure reliable, scalable, and secure digital services that support business operations and customer outcomes. WORK LOCATION This position follows Oshkosh Corporation's hybrid work model, with three days in-office and two days remote each week. We are open to candidates based out of the following U.S. office locations: Frederick, MD Hagerstown, MD McConnellsburg, PA Orlando, FL Oshkosh, WI - Global Headquarters YOUR IMPACT: Design, implement, and support integration and automation solutions across enterprise systems and tools. Collaborate with IT and business stakeholders to identify automation opportunities and deliver scalable solutions. Lead development of custom scripts, workflows, and integrations using modern tools (e.g., PowerShell, Python, APIs, Ansible, etc.). Provide technical leadership and mentoring for junior engineers and support staff. Maintain system documentation and ensure alignment with security and compliance policies. Monitor and troubleshoot integration and automation processes to ensure high availability and performance. Evaluate new technologies and recommend improvements to drive operational excellence. MINIMUM QUALIFICATIONS: Four (4) or more years of experience in the field or in a related area. Monitoring, troubleshooting, customer service, problem solving, cross team collaboration, risk analysis, analytical, operating systems, hardware. Written and communication skills, problem solving, time management, teamwork. STANDOUT QUALIFICATIONS: Bachelor's degree in information technology or related field. Familiarity with ITIL or other service management frameworks. Prior work in manufacturing, defense, or similar industries is a plus. ServiceNow Experience Pay Range: $82,000.00 - $132,800.00 The above pay range reflects the minimum and maximum target pay for the position across all U.S. locations. Within this range, individual pay is determined by various factors, including the scope and responsibilities of the role, the candidate's experience, education and skills, as well as the equity of pay among team members in similar positions. Beyond offering a competitive total rewards package, we prioritize a people-first culture and offer various opportunities to support team member growth and success. Oshkosh is committed to working with and offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability for any part of the employment process, please contact us at corporatetalentacquisition@oshkoshcorp.com. Oshkosh Corporation is a merit-based Equal Opportunity Employer. Job opportunities are open for application to all qualified individuals and selection decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristic. To the extent that information is provided or collected regarding categories as provided by law it will in no way affect the decision regarding an employment application. Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information. Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.

Posted 1 week ago

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Space Exploration TechnologiesBastrop, TX
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. SR. IC PACKAGING ENGINEER, SILICON TECHNOLOGY (STARLINK) SpaceX is leveraging its experience in building rockets and spacecraft to deploy Starlink, the world's most advanced broadband internet system. Starlink is the world's largest satellite constellation and is providing fast, reliable internet to 4M+ users worldwide. We design, build, test, and operate all parts of the system - thousands of satellites, consumer receivers that allow users to connect within minutes of unboxing, and the software that brings it all together. We've only begun to scratch the surface of Starlink's potential global impact. As we continue to upgrade and expand the constellation, we're looking for best-in-class engineers to join the team. In true SpaceX fashion, Starlink is taking the next step in vertical integration by bringing integrated circuit packaging and assembly in-house for development and manufacturing. We are looking for hands-on and dynamic engineers with expertise in semiconductor packaging design, process development, equipment, and test. You will assume full ownership of packaging products and process modules and take them from concept to mass production as we strive to make Starlink more affordable to those who need it most. RESPONSIBILITIES: Own packaging assembly processes from concept to mass production including equipment and material selection for wafer-level and chip-level systems Develop new technologies and establish baselines for assembly and packaging including wafer grinding, wafer dicing, lithography, lamination, plating, etching, SMT, flip chip, bonding, molding, underfill, dispense, sputter, lid attach, and solder ball attach Bring-up for new product introduction (NPI) and new technology introduction (NTI) for assembly packaging lines Own packaging prototypes, product development and release to production Select equipment and material to meet quality, reliability, cost, yield, and production targets Interface with equipment and material suppliers including continuous improvement plans, cost reduction, and productivity improvements Cross-functional interface with IC design, materials, thermal, systems, and production teams Implement advanced packaging solutions into SpaceX next generation products BASIC QUALIFICATIONS: Bachelor's degree in electrical engineering, mechanical engineering, chemical engineering, materials science, physics, or other applied engineering discipline 5+ years of professional experience in semiconductor assembly and packaging PREFERRED SKILLS AND EXPERIENCE: Advanced technical degree 7+ years industry experience with microelectronics packaging development Packaging familiarity with flip-chip, BGA, fcCSP, WLCSP, fan out FO processes, system-in-package SiP, multi-chip modules MCM, panel level packaging, heterogenous and chiplet integration Hands-on packaging, PCB, PCBA, or SMT assembly experience OSAT (outsource semiconductor assembly and test) experience a plus ITAR REQUIREMENTS: To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here. SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. Applicants wishing to view a copy of SpaceX's Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com.

Posted 30+ days ago

Director, Technology Solutions-logo
WeaverAustin, TX
The Weaver Experience Weaver is a full-service national accounting, advisory and consulting firm with opportunities for professionals in many different fields. We seek to bring a human element to the world of accounting, which includes creating a diverse, collaborative, and entrepreneurial workplace culture. Our leaders truly care about the well-being of all our employees and encourage them to pursue their ambitions. While our business is based in numbers, our success is truly based on people. It's why we commit to supporting our people not just in their professional growth, but also in their ability to lead balanced, integrated lives. At the foundation of that commitment are our core values. Weaver's core values were created specifically to empower our people to deliver extraordinary service and be their best selves. Our goal is to balance high development with high performance in order to meet the long-term goals of each individual, team, and our firm. Learn more about our services, industry experience and culture at weaver.com. Position Profile The Director of Technology Solutions is a strategic and technical leadership role responsible for the architecture, development, implementation, and support of technology solutions across the firm. This includes both practice-specific service delivery tools for Audit, Tax, and Advisory services, and enterprise-wide systems that support firm operations. The role oversees a hybrid portfolio of commercially available SaaS platforms and internally developed applications, ensuring seamless integration, data flows, and consumption of data across systems. This position leads three key functional groups: Practice Solutions Dynamics (Microsoft Dynamics 365 platform) Enterprise Tools and Automations Additionally, the Director manages the technology supplier management function and plays a direct role in guiding technical design and development standards, ensuring alignment with firm goals. The role collaborates closely with the National Offices of Tax and Audit/Advisory to identify, evaluate, and implement tools that enhance service delivery and operational efficiency. Key Responsibilities: Strategic Leadership & Planning Define and execute the firm's technology solutions strategy in alignment with business objectives Lead cross-functional initiatives to modernize and optimize practice and enterprise tools Drive architectural decisions and technical roadmaps for custom and integrated solutions Partner with firm leadership to identify emerging technology needs and opportunities Team Management Lead and mentor the Practice Solutions, Dynamics, and Business Tools and Automations team members Foster a culture of innovation, accountability, and continuous improvement Promote technical excellence and development best practices across teams Technology Implementation & Integration Oversee the selection, deployment, and integration of SaaS and custom-built solutions Evaluate third-party tools from a technical perspective, ensuring compatibility with internal architecture Be a key participant in the identification, prioritization, and development of automations to improve the efficiency and accuracy of service delivery and operational activities Lead the design and development of custom applications and automations, ensuring scalability and maintainability Collaborate with National Offices, firm project management team, and learning and development staff to drive user adoption through effective change management and training strategies Stakeholder Collaboration Work closely with National Tax and Audit-Advisory leadership and Operations leadership to understand needs Translate business requirements into scalable technology solutions Collaborate with user groups to facilitate adoption and optimized use of technology solutions Vendor & Supplier Management Manage relationships with technology vendors and service providers Negotiate contracts, monitor performance, and ensure compliance with SLAs Monitor adoption and usage of technology solutions Establish and monitor budgets for firm and practice software expenses Governance & Risk Management Ensure solutions meet security, compliance, and data governance standards Implement code quality, testing, and deployment standards for internally developed solutions Establish and monitor KPIs to measure solution effectiveness and ROI To be successful in this role, the following qualifications are required: Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field 15+ years of progressive experience in IT leadership roles with a solid foundation in software development, systems architecture, and application lifecycle management Proven history of managing enterprise and service delivery-specific technology portfolios, including direct involvement in technical solution design and development Strong understanding of SaaS platforms, custom application development frameworks, and systems integrationKnowledge of enterprise applications and automation tools (e.g., Power Platform, RPA, AI) Deep knowledge of software development methodologies (Agile, DevOps) and modern architecture patterns (e.g., microservices, APIs) Excellent leadership, communication, and stakeholder management skills Ability to manage multiple priorities in a fast-paced, matrixed environment Additionally, the following qualifications are preferred: PMP, ITIL, or similar project/IT management certifications Microsoft certifications related to Dynamics 365 or Azure Experience in a public accounting or other professional/B2B services environment strongly preferred Weaver Benefits At Weaver, our most valuable resource is our people. We take the time to evaluate our employees' wants and needs and invest our resources accordingly. Weaver goes beyond offering competitive health benefits, such as medical, dental, vision, disability, life insurance, and a 401(k) plan. Learn more here - Weaver benefits. We support our employees by offering flexible scheduled time off (STO), minimum of 56 hours of sick and safe leave, 11 holidays, and 2 scheduled recharge days! We also offer in-house CPE and learning opportunities through our internal Learning & Development department. Our multi-faceted internal learning program including technical improvement, practice development, management/leadership training, and whole-life growth. Our goal is to balance both high development with high performance to meet the long-term goals of each individual, team, and our firm. WeaverLEAD We are committed to investing in the strength of our team. That is why we have created an internal leadership coaching program to train leaders to support other leaders at every level of the organization. The goal of WeaverLEAD is to inspire the growth and development of our leaders by: Leaning into the experience of exploring new ideas for each individual's growth as a leader. Engaging the coaching mindset at work with new ways of thinking about challenges and opportunities. Adapting to the transformation that takes place as a result of participating in the program. Developing yourself and others with coaching competencies to create a firm-wide culture of coaching. People are our formula! At Weaver, we recognize that everyone brings different strengths, backgrounds, and working styles to our team. We cultivate a safe and inclusive work environment that celebrates each individual's unique qualities through visibility, progression, advocacy, and support. We are proudly an equal opportunity employer. What's next? Interested applicants should apply directly to the job posting. You may apply to multiple roles. Be sure to upload your most recent resume and ensure that it is attached to your application. By registering, you are only activating an account and creating a presence. Please apply directly to a position of interest. You will receive a confirmation email after completing an application for a role. After reviewing your application, a friendly Weaver Recruiter will contact you soon and walk you through the hiring process. Thank you for exploring a career with us. We look forward to meeting you! Currently, we are not accepting resume submissions from third-party staffing agencies for this role. This role is Employee Referral Program eligible.

Posted 30+ days ago

PwC logo

Contact Center Technology Director (Ccaas)

PwCHouston, TX

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Job Description

Industry/Sector

Not Applicable

Specialism

Data, Analytics & AI

Management Level

Director

Job Description & Summary

At PwC, our people in data and analytics focus on leveraging data to drive insights and make informed business decisions. They utilise advanced analytics techniques to help clients optimise their operations and achieve their strategic goals.

In data analysis at PwC, you will focus on utilising advanced analytical techniques to extract insights from large datasets and drive data-driven decision-making. You will leverage skills in data manipulation, visualisation, and statistical modelling to support clients in solving complex business problems.

Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

  • Lead in line with our values and brand.
  • Develop new ideas, solutions, and structures; drive thought leadership.
  • Solve problems by exploring multiple angles and using creativity, encouraging others to do the same.
  • Balance long-term, short-term, detail-oriented, and big picture thinking.
  • Make strategic choices and drive change by addressing system-level enablers.
  • Promote technological advances, creating an environment where people and technology thrive together.
  • Identify gaps in the market and convert opportunities to success for the Firm.
  • Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements.

The Opportunity

As part of the Data and Analytics team you are expected to lead the design and development of Contact Center AI and Technology solutions that improve customer engagement and satisfaction, reduce customer service costs, and increase operational efficiency. As a Director you are expected to set the strategic direction and lead business development efforts, making impactful decisions and overseeing multiple projects, maintaining executive-level client relations. You are also expected to develop and implement Contact Center AI & Conversational AI strategies that drive user engagement and adoption, as well as business growth and revenue.

Responsibilities

  • Lead the design and development of Contact Center AI solutions
  • Improve customer engagement and satisfaction through AI technologies
  • Reduce customer service costs and increase operational efficiency
  • Set strategic direction for the Digital Contact Solutions team
  • Oversee multiple projects confirming impactful client relations
  • Drive business development efforts within the AI domain
  • Maintain executive-level client relationships
  • Mentor and guide team members in AI and technology leading practices

What You Must Have

  • Bachelor's Degree
  • 12 years of experience

What Sets You Apart

  • Leading design and development of Contact Center AI solutions
  • Leading a team of Cloud Contact Center and AI consultants
  • Leading end-to-end solution delivery lifecycle
  • Developing Contact Center AI strategies for business growth
  • Aligning Contact Center solutions with company goals and regulations
  • Demonstrating technical product leadership with AI providers
  • Leading development of proof of concepts for clients
  • Managing global data and analytics teams
  • Structuring and facilitating client presentations

Travel Requirements

Up to 80%

Job Posting End Date

Learn more about how we work: https://pwc.to/how-we-work

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.

For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.

Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

The salary range for this position is: $155,000 - $410,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

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