landing_page-logo
  1. Home
  2. »All Job Categories
  3. »Information Technology Jobs

Auto-apply to these information technology jobs

We've scanned millions of jobs. Simply select your favorites, and we can fill out the applications for you.

U
Upgrade Inc.Phoenix, AZ
Upgrade is a fintech company that provides affordable and responsible credit, mobile banking, and payment products to everyday consumers. We were the fastest growing company in the Americas last year according to the Financial Times and Upgrade Card was the fastest growing credit card in America two years in a row. We have delivered over $33 billion in affordable and responsible credit to our 5.5M customers. The company is backed by some of the most prominent technology investors and was recently valued at $6.3B. We have built an energizing, collaborative and inclusive culture where team members help each other, learn and innovate to move the company and its customers in the right direction, and own the outcome of their efforts. Upgrade has been named a "Best Place to Work in the Bay Area" three years in a row, "Top Companies to work for in Arizona" and one of the "Best Engineering Department" awarded annually by Comparably. We've also received recognition for being a best company for Diversity, Women, Culture, and Veterans. We are looking for new team members who get excited about designing and delivering new and better products to join a team of 1850 talented and dedicated professionals. Come work with us if you like to tackle big problems and make a meaningful difference in people's lives. About the Role: In this role, you will lead a team of specialized Genesys Cloud Engineers and Business Systems Analysts supporting critical tools that power our Business Operations, including our Genesys Cloud contact center platform. You'll also oversee our outbound communications strategy across voice, email, and SMS, ensuring scalability and reliability of the underlying systems. With a focus on strategic planning and execution, you'll drive key technology initiatives that align with business goals and meet the regulatory demands of our fintech environment. What You'll Do: Lead and manage a team of specialized Genesys Cloud CCaaS Engineers and generalized Business Systems Analysts responsible for several systems/tools integral to our Business Operations, including our Genesys Cloud contact center platform, in our fast-paced fintech environment Enable and support our responsibilities in outbound customer communications by leading our Outbound Program Manager, who is responsible for the strategic initiatives related to our outbound communications program across voice, email, and SMS channels - this includes ensuring the soundness and scalability of the Genesys platform dependencies on advancing this program. Drive strategic planning and execution of contact center technology initiatives, ensuring alignment with business objectives and regulatory compliance requirements specific to financial services Serve as the escalation point and decision-maker for complex technical issues related to Genesys Cloud and other systems in our responsibility. Oversee vendor relationships and contract management for critical operational systems, including Genesys Cloud and third-party integrations, ensuring SLA compliance and cost optimization Champion operational excellence by establishing and maintaining best practices, documentation standards, and change management processes across all contact center technologies Collaborate with cross-functional teams including Product, Engineering, Compliance, and Risk Management to ensure seamless integration of contact center operations with core fintech platforms and regulatory requirements Manage budget planning and resource allocation for contact center technology stack, including licensing, infrastructure costs, team staffing, and team development initiatives Lead incident response and business continuity planning for contact center technology operations, ensuring minimal disruption to customer service and regulatory compliance Drive data-driven decisionmaking by collaborating with our Operations Analytics team in establishing KPIs, reporting frameworks, and analytical insights to measure operational performance and identify improvement opportunities Mentor and develop team members, fostering a culture of continuous learning and technical excellence while maintaining high standards for customer service delivery What We Look For: 3+ years of management experience leading technical operations teams, preferably in contact center or customer service environments 1+ years of hands-on experience with Genesys Cloud platform ownership, administration, and configuration. This role requires Genesys Cloud specifically; other Genesys products or legacy on-prem technologies are not relevant towards this role Strong understanding of financial services industry regulations, compliance requirements, and security standards (PCI DSS, SOX, etc.) Experience in financial services, banking, or fintech industry for a direct employer required Experience in additional cloud contact center platforms, digital communication gateways, and contact center AI technologies is preferred Experience with CRM integrations is preferred (Salesforce, HubSpot, custom CRM platforms) Familiarity with workforce management tools (Genesys WFM, Verint, NICE) Understanding of API management and system integrations Understanding of cloud infrastructure (AWS, Azure, GCP) Understanding of identity and access management systems (Okta, Active Directory) Administration experience in key productivity tools such as Jira, Confluence, Opsgenie, Tableau, SQL, Python, Google Workspace Proven experience managing complex vendor relationships and contract negotiations for enterprise software solutions Expertise in project management methodologies (Agile, Scrum, Waterfall) with demonstrated ability to deliver large-scale technical initiatives on time and within budget Strong financial acumen with experience in budget management, cost analysis, and ROI measurement for technology investments Excellent communication and presentation skills with ability to present to C-level or senior executives, as well as translate technical concepts for non-technical stakeholders Excellent leadership skills to manage and guide a diverse array of employees who span technical skillset, business acumen, career level, and tenure, to success in their individual roles and as a collaborative team. Experience with change management processes and ability to drive organizational transformation in fast-paced environments Strong analytical and problem-solving skills with experience using data to drive operational improvements Ability to work effectively under pressure while maintaining attention to detail and quality standards What We Offer You: Competitive salary and stock option plan 100% paid coverage of medical, dental and vision insurance Flexible PTO Competitive 401(k) and RRSP program Opportunities for professional growth and development Paid parental leave Health & wellness initiatives #LI-Onsite For California residents: Upgrade's California Notice at Collection and Privacy Policy describes our practices regarding the collection, use, and disclosure of the personal information of job applicants. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Upgrade does not accept unsolicited resumes from staffing agencies, search firms, or any third parties. Any resume submitted to any employee of Upgrade without a prior written agreement in place will be considered the property of Upgrade, and Upgrade will not be obligated to pay any referral or placement fee. Agencies must obtain advance written approval from Upgrade's Talent Acquisition department to submit resumes and only in conjunction with a valid, fully executed agreement.

Posted 30+ days ago

Sr. Project Manager - Toll Technology-logo
HNTB CorporationSan Diego, CA
What We're Looking For At HNTB, you can create a career that is meaningful to you while building communities that matter to all of us. For more than a century, we have been delivering solutions for some of the largest, most complex infrastructure projects across the country. With our historic growth, it is an exciting time to join our team of employee-owners - especially in the robust toll and express lanes market in Southern California. This opportunity entails providing toll technology and policy planning as well as implementation and operations oversight as an advisor to toll clients and HNTB local offices. Provides consultation during all phases of toll revenue collection system and operations life cycle from assessing current state to planning for the future. Provides assistance and manages the process from developing concept of operations through procurement of systems and services, and subsequently during operations. Provides senior level leadership and consultation to toll technology projects as subject matter expert. Provides senior level direction for the practice and major projects. Ensures effective and profitable outcomes. Leads major tasks for projects and serves as project manager. Provides leadership to staff supporting tasks or projects. What You'll Do: Responsible for overall direction and monitoring of the delivery of toll technology services for HNTB's projects and programs. Responsible for development of the project scope and fee quotation and assists in the preparation of technical proposals and contracts in accordance with HNTB's Sophisticated Contracting Approach (SCA). Serves as the primary client liaison and manages the project team to deliver the scope, schedule, and budgets to completion and to the client's satisfaction. Assists with client project scoping and contract negotiations. Performs technical discipline tasks including toll planning, design, implementation, and operations for assigned projects. Implements the firm's project delivery plan using HNTB's Sophisticated Delivery Approach (SDA) on each project. Leads the development and the execution of the project management plan. Supervises and mentors team to overall project objectives. Responsible for quality assurance and adherence to quality control practices applicable to toll technology projects. Partners with Client Service Leaders and pursuit champions to assist with business development, building client relationships, and pursuit efforts for mega and super mega projects in accordance with HNTB's Sophisticated Sales Approach (SSA). May serve as pursuit champion for assigned projects. Works with the project team and marketing resources to prepare appropriate proposal and presentation materials. Leads proposal development and interview presentations for mega and super-mega projects to the client as well as general presentations within the industry and community. Has direct client communication on a regular basis in project management or advisory role based on areas of expertise. May assist with client audits. Leads or supports toll technology projects and support other senior consultants at multiple points in the project life cycle of toll technology consulting. Leads or supports planning activities such as assisting in the development of feasibility studies, assessments, concept of operations documents, procurement documents such as requests for proposal for toll systems and operations. May provides toll technology and policy planning as well as implementation and operations consulting as an advisor to toll clients and HNTB local offices. May be responsible for the recruitment, hiring, mentoring, development, and retention of staff, including development of plan for staff reporting and workload monitoring, performance and compensation reviews, and succession. Performs other duties as assigned. What You'll Need: Bachelor's degree in Engineering, IT, Accounting/Finance, Planning, Business or related field and 12 years related experience, or In lieu of education, 16 years related experience What We Prefer: Prior toll consulting experience Knowledge and experience working with toll system integrators Familiarity with toll facility planning, design, construction, and operations Additional Information Click here for benefits information: HNTB Total Rewards Click here to learn more about Equal Opportunity Employer/Disability/Veteran Visa sponsorship is not available for this position. #AR #Tolls . Locations: Los Angeles, CA (Figueroa Street), Ontario, CA, San Diego, CA, Santa Ana, CA (Irvine) . . . The approximate pay range for Los Angeles Metro Area and Orange County, CA is $202,620.86 - $323,667.10. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state. . . The approximate pay range for San Diego, Sacramento and Inland Empire, CA is $193,811.25 - $309,594.62. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state. . . . . . . . . . . . . . NOTICE TO THIRD-PARTY AGENCIES: HNTB does not accept unsolicited resumes from recruiters or agencies. Any staffing/employment agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of HNTB. HNTB will have the right to hire that applicant at its discretion and without any fee owed to the submitting staffing/employment agency, person or entity. Staffing/employment agencies who have fee agreements with HNTB must submit applicants to the designated HNTB recruiter to be eligible for placement fees.

Posted 30+ days ago

Senior Category Manager, Technology Strategic Sourcing-logo
Best BuyRichfield, MN
The Senior Category Manager with the Technology Strategic Sourcing team will be responsible for development of category and sourcing strategies, sourcing execution, negotiations, and contracting activities across multiple categories within digital & technology-related areas of spend. This is a high-impact position, with responsibility to commercially manage and strategically source products and/or services within multiple highly complex categories. This position will provide consistent exposure to Best Buy executives, large strategic suppliers, and highly complex agreements. The right candidate will have an opportunity to make an immediate impact with noticeable results. The Best Buy Procurement organization has recently undergone a significant transformation to become a strategic value generating business enabler. Exact categories under the responsibility of this role will be a mix of the following: software, hardware, SaaS, maintenance & support, telecommunications, cloud and professional services. This role is hybrid, which means you will be required to work some days on-site at the Best Buy location listed on this posting and some days virtually from home or other non-Best Buy location. The specific work arrangements vary by role and team. The recruiter or hiring manager will provide more details during the hiring process. What you'll do: Development of category and sourcing strategies, sourcing execution, negotiations, and contracting activities across multiple categories within technology related areas of spend Establishes and maintains strategic relationships with business stakeholders understanding and applying business objectives to category strategies Optimize the total cost of ownership and increase the total value derived from our digital and technology investments for non-merchandise goods and services acquired by Best Buy Interact with all levels of the organization, cross functionally partnering with and influencing business leaders across the Best Buy Enterprise Leading negotiations of $0-$100 million technology contracts Problem solve and search for answers using internal and external network/sources with ability to be agile when faced with setbacks and roadblocks Basic Qualifications: 6 years of experience in strategic sourcing or commensurate experience in related scope functions, including direct experience with technology negotiations of $10-$100 million contracts 3 or more years collaborating with and influencing executive and senior-level stakeholders / business partners 2 years of dedicated experience on complex software licensing agreements Preferred Qualifications: Bachelor's degree in technology, finance or business fields 9 years of experience in strategic sourcing or commensurate experience in related scope functions, including direct experience with technology negotiations of $10-$100 million contracts 5 years of experience working within a matrix fortune 200 organization What's in it for you? We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include: Competitive pay Generous employee discount Physical and mental well-being support About us As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here. Best Buy is an equal opportunity employer.Auto Req. ID994896BR Location Number 900010 Corporate 1 MN Address 7601 Penn Avenue South$91392 - $163302 /yr Pay Range $91392 - $163302 /yr

Posted 1 week ago

Project Design Technology Lead - Aviation-logo
GenslerSan Francisco, CA
Your Role We are seeking experienced design professionals with a passion for leadership, innovation, and problem solving to join a long-term, multi-office high-profile Aviation project delivery. As a Project Design Technology Lead, the focus will be on leading BIM and other digital modeling adoption, implementation, and management at a project level. In this role you will partner with the Project Leadership team to establish goals and strategic plans in support of project objectives. Candidates must have proven experience in leading design teams and external consultants, as well as demonstrating long-term commitment to executing high-profile project delivery. What You Will Do Lead the implementation, management and execution of BIM/digital modeling pipeline on projects throughout all phases of the design process. Partner with Regional Design Technology Leaders to monitor and report on model metrics and other analytical data throughout the life of projects. Identify and resolve opportunities around model-management to optimize performance and user-experience. Establish, communicate, and interpret changes in best practices, protocols, and other related matters. Develop project-specific BIM execution plans derived from the Gensler standards framework set by the Global Design Technology leadership. Recognize the degree and complexity of a project and develop the right design technology strategy to optimize project performance as well as support and integrate a lean project delivery framework. Author / Develop design solutions to address project needs using various tools, scripting, and workflows. Develop and strengthen relationships with client stakeholders, external partners, and project leaders by improving communication, transparency, and involvement throughout the duration of a project. Proactive engagement and response to general design technology support requests at the project level. Identify, develop, and deploy workflows, tools, and efficiencies that will bring value-proposition to our projects. Lead and coordinate project specific BIM training. Research and develop on a continuous basis, innovative methods based on extensive experience and an understanding of current trends / techniques related to design technology. Your Qualifications Minimum of a Bachelor's degree or equivalent technical training or prior work experience in the building industry. 5+ years of experience in a project-specific BIM/digital design role of all phases of design and delivery. Expert knowledge of Autodesk Revit Architecture and Autodesk Construction Cloud. Experience leading on large-scale projects. Design Build experience is preferred. Solid knowledge of Navisworks and AutoCAD. Demonstrated experience with point clouds and as-built model coordination throughout a design build process is preferred. Knowledge of Dynamo is preferred. Highly desired understanding of design applications such as Rhino, Grasshopper, Twinmotion, etc. Knowledge in using data visualization platforms such as Power BI is beneficial. Articulate communicator, able to convey design technology concepts to all levels of design and delivery leadership. Strong interpersonal skills with ability to listen and drive consensus through relationship building and ability to win the trust of teammates and project teams Ability to exercise judgment and discretion and to set priorities and manage competing demands. Demonstrated ability to develop learning material, deliver effective training, and provide ongoing education and technological support to project teams. Punctual, able to adhere to deadlines, and have a strong work ethic. Creative thinker dedicated to problem-solving, research, and innovation. If the position is located in San Francisco, Oakland, or San Jose, CA, the base salary will be estimated between $125,000 - $150,000 annually plus bonuses and benefits and contingent on relevant experience. Life at Gensler At Gensler, we are as committed to enjoying life as we are to delivering best-in-class design. From curated art exhibits to internal design competitions to Wellbeing Week, our offices reflect our people's diverse interests. We encourage every person at Gensler to lead a healthy and balanced life. Our comprehensive benefits include medical, dental, vision, disability, wellness programs, flex spending, paid holidays, and paid time off. We also offer a 401k, profit sharing, employee stock ownership, and twice annual bonus opportunities. Our annual base salary range has been established based on local markets. As part of the firm's commitment to licensure and professional development, Gensler offers reimbursement for certain professional licenses and associated renewals and exam fees. In addition, we reimburse tuition for certain eligible programs or classes. We view our professional development programs as strategic investments in our future.

Posted 30+ days ago

Technology Project & Program Manager - Product Owner-logo
Wolters KluwerEwing, NJ
Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right. Who We Are: Wolters Kluwer: The world is a big place, find your place here. What We Offer: The Technology Project & Program Manager- Product Owner role offers growth potential opportunities, professional development, an engaging small team environment, a hybrid work opportunity (2-days a week), weekends off, and amazing benefits. Hybrid Office Locations: Contact Wolters Kluwer | Wolters Kluwer If you are a problem-solver who is passionate about ensuring customers are delighted by how products look/feel/work and are looking for a new challenge (as well as an opportunity to make a real difference in how nurse students use our products to become ready for practice), we want to hear from you! What You'll be Doing: As the Technology Project & Program Manager, you will help us in our mission to ensure that nurses, nurse educators, and hospital administrators who use our Nursing digital products continue to benefit from the excellent content and workflow functionality offered in our point-of-care and point-of-learning solutions. This Product Owner will have responsibility for executing the roadmap priorities for key digital offerings in Nursing- Nursing Center and CE Connection. The Product Owner will develop a first-hand, in-depth knowledge of what users of this solution's value and what helps customers in their workflows, to ensure nurses have what they need to ensure the best education and professional development, which ultimately drives the best patient care. The Product Owner manages product development for assigned products/platforms and the relationship between those products and WK Technology. While the Product Owner is not expected to make technology decisions or understand the detail of the coding, they must have sufficient understanding of technology issues as well as an in-depth understanding of the value each release brings to customers and how the release will work. The Product Owner reports to the Director of Product Development, Nursing, and will be part of a team of Product Owners working on products across Nursing. Please note, this is a Jr. level role. Key Tasks: Coordinating with Product Management on activities (e.g., Lean experiments, competitive/market intelligence, customer insights/analysis) designed to ensure deep understanding of customer needs Translating high-level user stories from Product Management into specific technical development items/requests, with clear metrics for success articulated in each requirement Bringing strong organizational skills, as well as ruthless prioritization, to how product backlogs are crafted/maintained/grow Owning the product development lifecycle/schedule, working with Agile/Scrum teams to plan for, and execute on, sprints and releases that deliver on the Product Manager's roadmap priorities Working with the Agile/Scrum teams to maintain the health/performance of assigned products/platforms, such as compliance with required norms and standards for security, privacy, accessibility, and discoverability, as well as integration with other systems (e.g., electronic health record systems, learning management systems) Ensuring that where an assigned product needs to interface with other products or platforms, they partner and closely collaborate with other Product Owners and Technology colleagues to identify opportunities for efficiencies/consistency in development approaches Being the "glue" in the product team who acts as a product's "subject matter expert" for questions and requests for updates (about existing and upcoming features/functionality) from Product Management, Technology, Content, Product Marketing, Sales, Sales Enablement, and Customer Success/Support You're a Great Fit if You Have These Requirements/Can: College degree (BA/BS) or equivalent experience 1 years' experience in digital product development (particularly with Agile/Scrum teams) or equivalent experience in working on products/solutions for the nursing practice market Strong knowledge of every stage of the product development process from concept to post-launch Experience developing and leading the execution of product development is Demonstrated experience understanding user needs and market trends that are successfully translated into practical plans Proven ability to craft workflow and user experience requirements that meet strategic business goals Experience with understanding Technology opportunities, constraints, and choices, and ability to articulate associated risks (and possible mitigation plans) Ability to prioritize and act as a structured thinker who is able to see "the wood from the trees" Strong oral and written communication skills Strong project management skills, including ability to develop schedules and oversee work-in-progress for budgeting compliance General knowledge of the healthcare/nursing market Familiarity with customer contextual inquiry and analysis Familiarity with data analytics and dashboard creation Certification as either a Scrum Master or Product Owner (e.g., from Scrum Alliance) Exposure to simulation/virtual reality products Experience in contributing to customer-facing communication plans, creating product demos for stakeholders, triaging/troubleshooting customer escalations (in collaboration with Support personnel) Familiarity with backlog software (e.g., Jira, VSO, Trello, Wrike) and team communication applications (Slack, MS Teams, etc.) Ability to travel Up to 15% travel required (if not located in Philadelphia or Baltimore office) The above listed qualifications, experience, & education are all requirements- Candidates that do not meet the listed requirements will not be contacted We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference Additional Information: Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available at https://www.mywolterskluwerbenefits.com/index.html Diversity Matters: Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They're not intended to be an exhaustive list of all duties and responsibilities and requirements. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $91,600 - $126,800 Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

Posted 1 week ago

Senior Software Engineer - Operations Technology-logo
Blue OriginSpace Coast, FL
Application close date: Applications will be accepted on an ongoing basis until the requisition is closed. At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We're working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our team of problem solvers as we add new chapters to the history of spaceflight! This role is part of Blue Origin Operations, which is comprised of Integrated Supply Chain, Test Operations, Safety, Quality, and Mission Assurance. This includes Manufacturing and Supply Chain support across all Blue Origin facilities. We are seeking a highly skilled Senior Software Engineer who can apply their technical expertise, leadership skills, and commitment to quality to positively impact safe human spaceflight. Passion for our mission and vision is required! Special Mentions: Relocation provided Interviews will include a technical assessment Multiple positions available Responsibilities include but are not limited to: Write high-quality, efficient, and maintainable code in languages like Java, Python, and Javascript Craft and build web interfaces in frameworks such as React and Angular Collaborate with Data Scientists to implement and deploy ML models in production environments Evaluate, integrate, and extend existing products using GraphQL and REST web services Work with cloud platforms and services, such as AWS, Azure, and Google Cloud Implement containerization and orchestration technologies via services like git, Docker, and Kubernetes Provide technical guidance and mentorship to junior team members, who are located across all of Blue Origin's main sites Maintain comprehensive documentation of tools, processes, and experiments Minimum Qualifications: Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field 7+ years of proven experience writing software and deploying it to a production environment Strong proficiency in coding languages such as Python and Java Demonstrated understanding of deploying web interfaces using React or similar frameworks Experience with cloud computing platforms such as AWS, Azure, or Google Cloud Excellent written and verbal communication skills for clear documentation and cross-team collaboration, with the ability to work with and communicate complex systems to a varying user base Ability to earn trust, maintain positive and professional relationships, and contribute to a culture of inclusion Must be a U.S. citizen or national, U.S. permanent resident (current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum Preferred Qualifications: Proficient in deployment services like git, Docker, and Kubernetes Strong project management skills with the ability to manage multiple priorities Compensation Range for: CA applicants is $177,567.00-$248,593.80;WA applicants is $177,567.00-$248,593.80 Other site ranges may differ Culture Statement Don't meet all desired requirements? Studies have shown that some people are less likely to apply to jobs unless they meet every single desired qualification. At Blue Origin, we are dedicated to building an authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every desired qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Export Control Regulations Applicants for employment at Blue Origin must be a U.S. citizen or national, U.S. permanent resident (i.e. current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Background Check Required for all positions: Blue's Standard Background Check Required for Certain Job Profiles: Defense Biometric Identification System (DBIDS) background check if at any time the role requires one to be on a military installation Required for Certain Job Profiles: Drivers who operate Commercial Motor Vehicles with a Gross Vehicle Weight (GVW), Gross Vehicle Weight Rating (GVWR) or combination of power unit and trailer that meets or exceeds 10,001 lbs. and/or transports placardable amounts of hazardous materials by ground in any vehicle on a public road while in commerce, may be subject to additional Federal Motor Carrier Safety Regulations including: Driver Qualification Files, Medical Certification, Road Test, Hours of Service, Drug and Alcohol Testing (CDL drivers only), vehicle inspection requirements, CDL requirements (if applicable) and hazardous materials transportation/shipping training. Benefits Benefits include: Medical, dental, vision, basic and supplemental life insurance, paid parental leave, short and long-term disability, 401(k) with a company match of up to 5%, and an Education Support Program. Paid Time Off: Up to four (4) weeks per year based on weekly scheduled hours, and up to 14 company-paid holidays. Discretionary bonus: Bonuses are designed to reward individual contributions as well as allow employees to share in company results. Eligibility for benefits varies by role type, please check with your recruiter for a comprehensive list of the benefits available for this role. Equal Employment Opportunity Blue Origin is proud to be an Equal Opportunity/Affirmative Action Employer and is committed to attracting, retaining, and developing a highly qualified and dedicated work force. Blue Origin hires and promotes people on the basis of their qualifications, performance, and abilities. We support the establishment and maintenance of a workplace that fosters trust, equality, and teamwork. We provide all qualified applicants for employment and employees with equal opportunities for hire, promotion, and other terms and conditions of employment, regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin/ethnicity, age, physical or mental disability, genetic factors, military/veteran status, or any other status or characteristic protected by federal, state, and/or local law. Blue Origin will consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state, and local laws, including the Washington Fair Chance Act, the California Fair Chance Act, the Los Angeles Fair Chance in Hiring Ordinance, and other applicable laws. For more information on "Know Your Rights," please see here. Affirmative Action and Disability Accommodation Applicants wishing to receive information on Blue Origin's Affirmative Action Plans, or applicants requiring a reasonable accommodation in order to participate in the application and/or interview process, please contact us at EEOCompliance@blueorigin.com. Please note this is a publicly managed inbox. Please do not include any personal medical information in your request. California Applicant Privacy Notice If you are a California resident, please reference the CA Applicant Privacy Notice here.

Posted 30+ days ago

Associate Manager, Customer Experience Technology-logo
Meijer, Inc.Grand Rapids, MI
As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family - take care of your career and your community! Meijer Rewards Weekly pay Scheduling flexibility Paid parental leave Paid education assistance Team member discount Development programs for advancement and career growth Please review the job profile below and apply today! The Associate Manager, Customer Experience Technology is a leadership role in an agile environment, responsible for developing a high functioning team and coaching team members to support skills development and career growth. The Associate Manager is responsible for planning and managing all projects and budgets within assigned business areas to deliver business value. The Customer Experience organization within Meijer's Technology department is responsible for all in-store customer-facing technology solutions. Within our Retail Technology team, our mission is to drive measurable value in the solutions we deliver for our store team and customers. We are the bridge between operations and technology with pillars of innovation, stability, continuous improvement, and radical ownership. Position will follow our hybrid schedule: Monday-Wednesday in office, Thursday-Friday remote. Minimal travel may also be required. What You'll Be Doing: Managing one or more software development teams, including architects, developers, scrum masters and technical product owners. Responsible for talent development, including active coaching to support team member's technical and functional skills and career growth. Develops resourcing strategies, allocating budget, staff (on-site, off-shore & vendor), tools and specialized support necessary for cost-effective implementation and successful projects. Drives and maintains a technology roadmap that supports business objectives. Ensures delivery of business value including strategy for support and participation in on-call rotation. Manages strong relationships with business partners and external vendors. Assesses project viability and recommends strategies and tactics to satisfy customer needs. Manages the execution and delivery of projects. Provides direction to project teams and integrates activities with other IT functions to ensure successful implementation and support of project efforts. Facilitates the removal of agile train blockers and impediments. Ensures that application systems are developed and integrated in a way that complies with security and architectural standards and established methodologies. Monitors and provides updates on the status of multiple, concurrent project efforts. Responsible for team member staffing and selection. This job profile is not meant to be all inclusive of the responsibilities of this position; may perform other duties as assigned or required. What You Bring with You (Qualifications): Bachelor's degree in Computer Science, Computer Information Systems, Business Information Systems, Engineering or related discipline or equivalent work experience and technical training is required. 5 years of experience working on a software development team. Prior experience the retail industry. Experience with high availability systems and customer-facing (especially Point-of-Sale) applications is highly desirable. Demonstrated ability to build and develop high performing teams. Strong communication and interpersonal skills. Experience with organizing, planning, and executing multiple large-scale projects. Familiarity with managing budgets and understanding impact of financial decisions to P&L. Knowledge of common software development frameworks with a deep understanding of agile development methodologies. Involvement with building and/or implementing applications using new and emerging technologies. Competent at presenting efficient and effective solutions to diverse and complex business problems.

Posted 3 weeks ago

Science & Technology Leader-logo
DLR GroupAtlanta, GA
DLR Group is an integrated design firm with a promise to elevate the human experience through design. This fuels the work we do around the world and inspires our mission to improve the lives of our clients, our communities, and our planet. If this sparks your interest, you're in the right place. We have an opening for a Science + Technology Leader. This role can be based in the following cities: San Diego Los Angeles Austin Dallas Houston Charlotte Durham New York Washington DC Nashville Orlando Boston Other locations may be considered Position Summary The Science + Technology Leader is a principal-level position responsible for driving the growth and success of DLR Group's Science + Technology practice across the firm, focusing on higher education, workplace, and healthcare sectors. This role requires a recognized leader in the field, capable of developing new business opportunities, fostering client relationships, recruiting and mentoring staff, and delivering high-quality, innovative design solutions. The Science+Technology Leader will collaborate with regional sector leaders and the Global Science+Technology Leader to align strategies and ensure consistent excellence across the firm's Science+Technology practice. What you will do: Contribute to the development and execution of a strategic plan for Science + Technology growth within the assigned region, in alignment with the firm's overall business plan goals. Lead business development efforts, working with region sector leaders to identify opportunities and secure commissions within higher education, workplace, and healthcare sectors. Serve as a trusted advisor to clients, ensuring projects align with their vision and operational needs. Oversee design excellence and technical quality in project execution, working closely with interdisciplinary teams. Recruit, mentor and develop staff, fostering a collaborative and high-performing team culture. Monitor and manage financial performance, ensuring profitability and operational efficiency. Represent DLR Group in industry events, conferences, and professional organizations to enhance brand presence and thought leadership. Required Qualifications: Bachelor's or master's degree in architecture, engineering, or a related field. Minimum 15 years of professional experience, with significant leadership experience in Science+Technology projects. Licensed Architect or Professional Engineer required. Proficient in Microsoft Office Suite, Bluebeam Expertise in designing high-performance Science+Technology environments, with a focus on sustainability and adaptability. Strong leadership, communication, and client relationship management skills. Preferred Qualifications: LEED, WELL, or other sustainability certifications preferred. Member of the International Institute for Sustainable Labs. Planifi and/or Deltek Vantagepoint experience. DLR Group is an integrated design firm delivering architecture, engineering, interiors, planning, and building optimization for new builds, renovations, and adaptive reuse projects. We are 100% employee-owned: every employee is literally invested in our clients' success. At the core of our firm are interdisciplinary teams engaged in every step of project lifecycles. Our teams champion true collaboration, open information sharing, shared risk and reward, value-based decision making, and proficient use of technology to deliver exceptional design. We are pursuing the goals of the 2030 Challenge, the ME2040, and the SE2050, and are an initial signatory of the China Accord and the AIA 2030 Commitment. Through our values - commitment, creativity, environmental stewardship, fun, integrity, ownership, sharing, teamwork - we elevate the human experience through design, together. DLR Group follows a four-day in-office work model, with employees having the flexibility to work somewhere other than the office on Fridays. We are proud to be an Equal Opportunity/Affirmative Action/M/F/Veteran/Disabled employer.

Posted 1 week ago

Pharma Technology Consultant Manager-logo
PwCMilwaukee, WI
Industry/Sector Pharma and Life Sciences Specialism Product Innovation Management Level Manager Job Description & Summary At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. In technology delivery at PwC, you will focus on implementing and delivering innovative technology solutions to clients, enabling seamless integration and efficient project execution. You will manage the end-to-end delivery process and collaborate with cross-functional teams to drive successful technology implementations. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Analyse and identify the linkages and interactions between the component parts of an entire system. Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. Develop skills outside your comfort zone, and encourage others to do the same. Effectively mentor others. Use the review of work as an opportunity to deepen the expertise of team members. Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Digital Architecture and Delivery team you are expected to provide client-facing support utilizing Microsoft Azure, Office 365, and Windows 10 technologies. As a Manager you are expected to supervise, develop, and coach teams, manage client service accounts, and drive client engagement workstreams by independently solving and analyzing complex problems to develop exceptional deliverables. You are expected to leverage your troubleshooting skills and knowledge of network management to support daily operations and resolve technology incidents. Responsibilities Provide client-facing support utilizing Microsoft Azure, Office 365, and Windows 10 technologies Supervise, develop, and coach teams to deliver top-quality work Manage client service accounts and drive engagement workstreams Leverage troubleshooting skills and knowledge of network management Support daily operations and resolve technology incidents Independently solve and analyze complex problems Develop top-quality deliverables Oversee successful planning, budgeting, execution, and completion of projects What You Must Have Bachelor's Degree 7 years of experience What Sets You Apart Troubleshooting skills in Windows 10 Experience with Microsoft Azure and Office 365 Knowledge of TCP/IP, DHCP, and DNS configuration Client-facing support utilizing Microsoft technologies Experience with IT support ticketing systems Preventative maintenance services experience Professional communication and customer engagement Documenting issues and resolutions in detail Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $99,000 - $232,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 30+ days ago

Global Security Technology Manager-logo
Ecolab Inc.Saint Paul, MN
Our Global Security team is looking for a Global Security Technology Manager with deep technical expertise, strong operational leadership, and a proactive approach to enterprise security systems. This individual will be instrumental in managing and evolving our global physical security technology stack, ensuring the protection of our people, property, and brand reputation across all facilities. Location: St. Paul, MN What's in it For You: Starting on Day 1: Access to our comprehensive benefits package including medical, dental, vision, matching 401K, company-paid pension, stock purchase plan, paid parental leave, select discounted childcare resources, and more The opportunity to take on some of the world's most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments. The ability to make an impact and shape your career with a company that is passionate about growth The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best. What You Will Do: Lead the global strategy, implementation, and continuous improvement of physical security technologies across Ecolab's global footprint. Serve as the business application owner for the enterprise security technology suite, ensuring system performance and integration with internal partners. Oversee the design, deployment, and advanced programming of systems including Genetec (Synergis, Omnicast), Bosch, Axis, Hanwha, and AI Phone Intercoms. Deliver training to operators and develop virtual/micro-learning modules for global teams. Evaluate and implement new technologies to enhance security operations and system efficiency. Manage third-party vendors and integrators to ensure successful project execution and system support. Provide direct support to facilities, ensuring physical security technology designs are completed and optimized. Travel domestically and internationally up to 30% to support global initiatives. Minimum Qualifications: High school diploma or GED and 12 years of professional experience 10 years of experience installing, programming, and supporting physical security technologies (Access Control, CCTV, Intrusion Detection, Visitor Management). 10 years of experience managing physical security projects for both new and existing facilities. Strong customer service orientation and 5 years of leading and acting decisively in complex environments. Up to 30% travel 5 years of direct experience or certifications in: Genetec Enterprise, Synergis, Omnicast must be certified in both Bosch intrusion detection and cameras Axis or Hanwha cameras AI Phone Intercom systems 10 years of Experience managing third-party vendors and consultants. Immigration sponsorship and relocation are not available for this position. Preferred Qualifications: Bachelor's degree Strong analytical and problem-solving skills. Ability to work independently and collaboratively across global teams. Motivation for continuous learning and innovation in security technology Certifications in other technology related to physical security Experience doing on-site security risk assessments Annual or Hourly Compensation Range The base salary range for this position is $117,200.00 - $175,800.00. This position is eligible for annual bonus pay based on performance, per plan terms. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws. Benefits Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits. If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here. Potential Customer Requirements Notice To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to: Undergo additional background screens and/or drug/alcohol testing for customer credentialing. Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab. Americans with Disabilities Act (ADA) Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.

Posted 2 weeks ago

Senior Site Reliability Engineer - Enterprise Technology-logo
Hudson River TradingNew York, NY
Hudson River Trading (HRT) is looking for a Senior Site Reliability Engineer to join our growing Enterprise Technology group. The SRE team sits within Enterprise Technology and is responsible for operating and optimizing corporate productivity & collaboration infrastructure for the entire firm, both on-prem and in the cloud. As one of Enterprise Technology's first SREs, you will help to establish and grow our site reliability engineering practice in addition to ensuring the availability and reliability of systems within our stack. This role requires a deep Linux operating system and application administration skill set, proficiency in Python, and solid experience with configuration management/IaC. Successful candidates should also have exceptional organizational, communication, and project management skills, as well as the ability to troubleshoot complex technical issues. Responsibilities Manage on-premise containerized web services, and a multitude of bridge services, integrations and batch processes that interconnect the elements of our productivity ecosystem Proactively eliminate sources of operational work. Engineering not firefighting Automate and troubleshoot a broad range of technical infrastructure both on-prem and in the cloud Develop and implement monitoring solutions to ensure high system uptime and reliability Enable transparency and high development velocity within the firm while maintaining a high bar for security. Find ways to reduce user friction, and make sure HRTers have access to the tools and data they need when they need it Break down complexity, iterate, and communicate progress to a wide variety of leads and stakeholders Qualifications 5+ years of experience in site reliability engineering or related disciplines Proficiency with Python Experience managing and monitoring containerized infrastructure Experience working with CI/CD tools such as Jenkins, GitHub Actions, or ArgoCD Expert experience with IaC and configuration management tools such as Terraform, SaltStack, Chef, Puppet, or Ansible Annual base salary range of $150,000 to $250,000. Pay (base and bonus) may vary depending on job-related skills and experience. A sign-on and discretionary performance bonus may be provided as part of the total compensation package, in addition to company-paid medical and/or other benefits. Culture Hudson River Trading (HRT) brings a scientific approach to trading financial products. We have built one of the world's most sophisticated computing environments for research and development. Our researchers are at the forefront of innovation in the world of algorithmic trading. At HRT we welcome a variety of expertise: mathematics and computer science, physics and engineering, media and tech. We're a community of self-starters who are motivated by the excitement of being at the cutting edge of automation in every part of our organization-from trading, to business operations, to recruiting and beyond. We value openness and transparency, and celebrate great ideas from HRT veterans and new hires alike. At HRT we're friends and colleagues - whether we are sharing a meal, playing the latest board game, or writing elegant code. We embrace a culture of togetherness that extends far beyond the walls of our office. Feel like you belong at HRT? Our goal is to find the best people and bring them together to do great work in a place where everyone is valued. HRT is proud of our diverse staff; we have offices all over the globe and benefit from our varied and unique perspectives. HRT is an equal opportunity employer; so whoever you are we'd love to get to know you.

Posted 30+ days ago

CSV Manager, Quality Systems Technology (Qst)-logo
Corcept TherapeuticsRedwood City, CA
Corcept is leading the way in the research and development of cortisol modulators, molecules that regulate cortisol activity at the glucocorticoid receptor (GR). To date, we have discovered more than 1,000 selective proprietary cortisol modulators. In 2012, we received FDA approval of Korlym (mifepristone), the first approved treatment for hypercortisolism (Cushing's syndrome). Today, our team and collaborators continue to unlock the possibilities of cortisol modulation as a way to treat serious diseases. With more than 30 ongoing studies across a wide range of disease areas, including endocrinology, oncology, metabolism, and neurology, we remain dedicated to advancing the possibilities of cortisol modulation. What began as a ripple of scientific truth is now poised to unleash a sea change of discovery representing a fundamental shift in the way we understand and treat disease. We are looking for a Computer Systems Validation (CSV) Manager who thrives in managing validated systems, compliance initiatives, and system enhancements. This role is a great opportunity for someone who enjoys working at the intersection of technology, quality, and regulatory compliance, ensuring that validated systems supporting GxP activities are reliable, efficient, and compliant! This is a hybrid role typically requiring on-site presence at least 3 days per week. Responsibilities: Drive continuous improvement initiatives for Corcept's Quality Management System (QMS) and support enhancements to validated GxP systems such as Veeva, Argus, SAS and ComplianceWire Collaborate with IT and QA teams to enforce requirements for validated systems Monitor and perform periodic system reviews, identify compliance gaps, and implement corrective actions Prepare for regulatory inspections and support audits by ensuring validated systems meet compliance requirements (GxP, 21 CFR Part 11, and EU Annex 11 requirements) Support Inspection Remediation activities and CAPA closure Evaluate the impact of system updates, patches, and configuration changes, ensuring compliance with GxP regulations and data integrity principles and implement the update Collaborate with cross-functional teams to optimize workflows, reporting capabilities, and system usability to meet business and compliance needs Coordinate vendor release activities and assist in resolving system issues with software and consulting vendors Develop GxP SOPs and support training efforts for personnel on those SOPs and related regulations Preferred Skills, Qualifications and Technical Proficiencies: Thorough understanding of quality systems that support internal GxP activities for pre-clinical, clinical, and commercial products Proficiency in the use of GxP-validated systems such as Veeva (eTMF, Quality, and RIM), SAS, and ComplianceWire Hands-on experience with QMS system implementations or other GXP systems Experience developing GxP SOPs and training personnel regarding those SOPs and the corresponding government regulations Customer-focused and able to prioritize with competing priorities Preferred Education and Experience: 8+ years' experience in the development and maintenance of quality systems in clinical and commercial-stage pharmaceutical companies Deep knowledge of ICH Q10 & GAMP 5, 21 CFR Part 11 and Annex 11 Familiarity with risk-based computer system validation (CSV/CSA) strategies The pay range that the Company reasonably expects to pay for this headquarters-based position is $154,100 - $181,300; the pay ultimately offered may vary based on legitimate considerations, including geographic location, job-related knowledge, skills, experience, and education. Applicants must be currently authorized to work in the United States on a full-time basis. For information on how Corcept collects, uses, discloses, protects, and otherwise processes personal information and an explanation of the rights and choices available to you with respect to your personal information, please refer to our Privacy Notice link. Corcept appreciates the commitment and hard work of all our team members as we strive to discover and develop novel treatments for patients with serious unmet medical needs. Please visit our website at: https://www.corcept.com/ Corcept is an Equal Opportunity Employer Corcept will not conduct interviews via text message or messaging platforms and will not ask you to download anything as part of your interview. Though we use third-party tools to help with advertising our jobs, please be vigilant in checking that the communication is in fact coming from Corcept.

Posted 30+ days ago

Risk Technology, Senior Developer, Chicago-logo
Fitch RatingsChicago, IL
Fitch Group is currently seeking a Senior Software Developer - Emp. Experience and Risk Technology based out of our Chicago office. As a leading, global financial information services provider, Fitch Group delivers vital credit and risk insights, robust data, and dynamic tools to champion more efficient, transparent financial markets. With over 100 years of experience and colleagues in over 30 countries, Fitch Group's culture of credibility, independence, and transparency is embedded throughout its structure, which includes Fitch Ratings, one of the world's top three credit ratings agencies, and Fitch Solutions, a leading provider of insights, data and analytics. With dual headquarters in London and New York, Fitch Group is owned by Hearst. Fitch's Technology & Data Team is a dynamic department where innovation meets impact. Our team includes the Chief Data Office, Chief Software Office, Chief Technology Office, Emerging Technology, Shared Technology Services, Technology, Risk and the Executive Program Management Office (EPMO). Driven by our investment in cutting-edge technologies like AI and cloud solutions, we're home to a diverse range of roles and backgrounds united by a shared passion for leveraging modern technology to drive projects that matter to our organization and clients. We are also proud to be recognized by Built In as a "Best Place to Work in Technology" 3 years in a row. Whether you're an experienced professional or just starting your career, we offer an exciting and supportive environment where you can grow, innovate, and make a difference. Want to learn more about a career in technology and data at Fitch? Visit: https://careers.fitch.group/content/Technology-and-Data/ About the Team: Join a high-performing and collaborative team focused on delivering impactful employee experience and risk technology solutions. The environment emphasizes continuous learning, innovative problem-solving and balanced work-life integration. Gain exposure to emerging technologies while contributing to meaningful transformation projects. How You'll Make an Impact: Act as a senior technical contributor across the Employee Experience and Risk Technology stack, supporting tools such as MetricStream, AuditBoard, MyComplianceOffice, and PolicyTech. Design, implement, and maintain robust front-end applications using modern frameworks like React, Angular, or Vue.js. Build and optimize server-side components using Node.js, Python (Flask/Django), Java, or Ruby on Rails. Integrate RESTful APIs and work with both SQL (PostgreSQL, MySQL) and NoSQL (MongoDB) databases. Create SOP documentation and training materials for technical and business users. Support upgrades, troubleshooting, and seamless deployment of SaaS applications in a fast-paced environment. Develop performance dashboards and reporting tools to track operational effectiveness. Contribute to full-stack solutioning that incorporates AI/ML workflows to streamline business operations. Embrace a hands-on, "roll-up-the-sleeves" approach to debugging, optimizing, and enhancing technical systems. You May be a Good Fit if: Holds a Bachelor's or Master's degree in Computer Science, Engineering, or a related technical discipline. Brings 7+ years of experience in SaaS product configuration, administration, QA, and enterprise-level development. Skilled in cloud-based, event-driven microservices architecture, preferably using AWS serverless technologies. Experienced in embedding AI/ML APIs into scalable platforms for automation and insight generation. Knowledgeable in GRC systems, with a strong grasp of compliance and regulatory technology best practices. Demonstrates strong problem-solving and critical thinking skills, with a history of breaking down complex requirements into executable milestones. Adept at identifying workflow improvement opportunities, building automation pipelines, and aligning with business goals. Capable of preparing high-impact compliance dashboards and reports for executive stakeholders. Familiar with Agile methodologies and modern software development lifecycles. What Would Make You Stand Out: Certifications such as CRISC, CISM, CISA, or technical credentials in Python, SQL or AWS. Strong independent working ability with proven multitasking across multiple priorities and projects. Deep hands-on experience with MetricStream, AuditBoard, PolicyTech, and MyComplianceOffice. A proactive mindset with an eye for continuous improvement, innovation, and digital transformation in GRC and employee engagement domains. Strong communication skills, capable of translating technical solutions into business value. Why Choose Fitch: Hybrid Work Environment: 2 to 3 days a week in office required based on your line of business and location A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch's credibility and reputation, our employees must take every precaution to avoid conflicts of interest or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work. Fitch is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law. FOR CHICAGO AND ROLES ONLY: Expected base pay rates for the role will be between $110,000 and $130,000 per year. Actual salaries will be determined on an individualized basis and may vary based on factors including but not limited to education, training, experience, past performance, and other job-related factors. Base pay is one part of Fitch's total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, long-term incentives, and other benefits sponsored by Fitch Nearest Major Market: Chicago

Posted 30+ days ago

Field Technology Consultant-logo
Ameriprise FinancialCharlotte, NC
The role will act as a key technology liaison between AFG, AAG, AFIG practices and Ameriprise Technology. In this role, FTC's will provide high-touch technology, project, and practice management support across all advisor channels. Key Responsibilities Trend Analysis: Provide regular updates to key Field Leader positions (Field Engagement and Implementation, Regional Director of Operations, Field Vice President) through Business Intelligence dashboard and technology support issues/analysis on the health of each region. Provide thought leadership and continuous improvement opportunities on how to address technology challenges. Experienced Advisor Recruiting (EAR): In conjunction with corporate and regional recruiting personnel, represent Ameriprise Technology as a subject matter expert. Attend all Foundation and Discovery calls, providing guidance for the technical execution of the onboard. Lead the new advisor/staff technology onboarding process by ordering, configuring, and installing computer equipment, hardware, mobile phones, printers and software applications. Drive the execution of the onboard through either remote assistance, vendor management, or when applicable, traveling onsite. Risk Mitigation: Working with Ameriprise Information Security, Supervision, Compliance, and applicable 3rd parties, own the remediation process for discovered technology risk. Execute random internal checks as it pertains to technology adherence. Seek opportunities to further harden technology across all practices. Problem Management: Provide end-to-end oversight of critical technology incidents. Coordinate efforts of support teams to drive service restoration targets. Collaborate with technology teams to develop corrective action or workarounds to resolve incidents. Ensure action plans are established to address recurring issues, including escalation and effective hand-off to other teams as required. Ensure compliance with incident management processes, procedures, and regulatory adherence. Enable the adoption of Ameriprise technology solutions by proactively coordinating, communicating and providing 1:1 support for important corporate driven technology changes and implementations. Support the introduction of new hardware/software or changes/enhancements for users of Ameriprise technology products by helping them understand how to leverage technology within their practice. In partnership with the field ops team, communicate and share important information with each branch office. Required Qualifications Bachelors degree or equivalent with a degree focus in Business, Computer Science, Information Technology or related field; or equivalent work experience. 3-5 years of relevant experience. 3-5+ years of incident management experience including hardware/software/network configuration, and incident management support. Excellent written, verbal, and presentation skills, as well as the ability to communicate technical information in a non-technical manner. Excellent organizational and time management skills especially in the case of fluid or conflicting priorities. Expert level customer service/support skills and the ability to proactively anticipate, critically think through, and resolve technical problems. Up to 40% travel required. Preferred Qualifications Strong, technical, understanding of supporting Microsoft operating systems. Azure Active Directory, MS Office, Power BI, with associated certifications (e.g. MSP, MCSA). IBM ServiceNow experience specific to incident, knowledge, and process management. Proficient, or able to gain proficiency with, a broad array of security software, business applications and tools. (Symantec DLP, zScaler, Sumo Logic, CyberArk, web proxy filtering tools). Strong background deploying and documenting technology solutions to support security processes, audits, international and third-party business relationships. About Our Company We're a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of 2024. With our team of more than 20,000 people in 20 countries, we advise, manage and protect assets and income of more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world. Base Pay Salary The estimated base salary for this role is $74,800 - $100,000 a year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances. Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Exempt/Non-Exempt Exempt Job Family Group Technology Line of Business TECH Technology

Posted 3 weeks ago

Superintendent - Advanced Technology-logo
DPR ConstructionAtlanta, GA
Job Description DPR Construction is seeking a Superintendent with at least 5 years of Advanced Technology or Data Center construction experience. Superintendents work closely with all members of the project team and supervise all craft employees. They will be responsible for the following: Oversee, manage, and mentor assistant superintendents. Create construction schedules, perform regular updates, monitor logic relationships, and insert new activities and impacts. Coordinate jobsite logistics and maintain relationships with neighboring occupants. Negotiate with authorities having jurisdiction to achieve project occupancy milestones. Lead DPR's injury-free environment safety program. Coordinate subcontractor work scopes, scheduling, and resource-loading in conjunction with DPR's self-perform work crews. Foster the development of foreman to grow into future superintendents. Professionally represent DPR field operations as primary interface with owner and design team. Qualifications We are looking for a flexible, detail-oriented team player with the ability to manage multiple tasks, produce quality work, and consistently meet deadlines. The successful candidate will possess: Excellent listening skills and strong communication skills. Ability to identify and resolve complex issues. Effective participation in a team environment. Proficient computer skills in Microsoft Office Suite, project management software (Prolog or similar), and scheduling software (Primavera or similar). 5+ years of experience as a commercial construction superintendent, preferably within DPR's core market projects. Bachelor's degree a plus but not required. A strong work ethic and a "can-do" attitude. This position is salaried. #LI-RH DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. Founded in 1990, DPR is a great story of entrepreneurial success as a private, employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world. Working at DPR, you'll have the chance to try new things, explore unique paths and shape your future. Here, we build opportunity together-by harnessing our talents, enabling curiosity and pursuing our collective ambition to make the best ideas happen. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek. Explore our open opportunities at www.dpr.com/careers.

Posted 30+ days ago

M
Metropolitan Transportation AuthorityJamaica, NY
Position at MTA Headquarters Department: MTAHQ - IT Location: 144-41 9TH Ave, Jamaica, NY 11435 Position Title: Technology & Engineer Fellow, IT Transportation Products Hourly Rate: $21.00 (Undergraduate) OVERVIEW OF DEPARTMENT: Transportation Systems oversees the development and maintenance of applications related to onboard train systems, train makeup, train maintenance and train tracking. The Fleet team supports applications for both the Long Island Railroad and Metro-North Railroad. RESPONSIBILITIES: Assist in modernizing the yard management applications by developing and refactoring code using React and Node.js. Map and document existing features from the legacy Train Management System (TMS) application to the new React-based application to ensure functional parity. Write and execute unit tests to validate the functionality of developed features and maintain code quality. Collaborate with the cybersecurity team to identify vulnerabilities and help implement recommended security enhancements. Participate in Agile development activities, including daily stand-ups, sprint planning, and code reviews. Support the testing and deployment of software releases, including troubleshooting and resolving bugs in web applications. Develop and update user manuals and job aids to support end users of the modernized application. Work closely with team members to learn and apply best practices in DevOps, CI/CD pipelines, and modern web development workflows. PROJECTS: The intern will assist in maintaining and updating the existing fleet applications to ensure compliance with cybersecurity standards and incorporate new features. Additionally, the intern will support the team in testing software releases. The intern will track and map current features in the legacy TMS application to new React application being developed to ensure feature coverage. REQUIRED QUALIFICATIONS: Proficiency in Microsoft Office Suite is a must. The candidate should possess organizational, analytical and communication skills. The candidate should be able to work well under pressure and prioritize tasks effectively. The candidate should have a keen eye for detail and be able to work independently while being an active team player. Some experience in Agile development, React, Node.js programming, and DevOps. REQUIRED EDUCATION: Matriculated in an undergraduate program in good standing with at least 2.5 GPA AND/OR matriculated in a graduate program in good standing with at least 2.8 GPA Major(s) Preferred: Computer Science, Computer Engineering, Information Systems, Software Engineering, Information Technology, or related field. All applicants must be authorized to work in the United States at the time of application. Students' transcript must be submitted. Equal Employment Opportunity MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

Posted 3 weeks ago

Pharma Technology Consultant Manager-logo
PwCPhiladelphia, PA
Industry/Sector Pharma and Life Sciences Specialism Product Innovation Management Level Manager Job Description & Summary At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. In technology delivery at PwC, you will focus on implementing and delivering innovative technology solutions to clients, enabling seamless integration and efficient project execution. You will manage the end-to-end delivery process and collaborate with cross-functional teams to drive successful technology implementations. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Analyse and identify the linkages and interactions between the component parts of an entire system. Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. Develop skills outside your comfort zone, and encourage others to do the same. Effectively mentor others. Use the review of work as an opportunity to deepen the expertise of team members. Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Digital Architecture and Delivery team you are expected to provide client-facing support utilizing Microsoft Azure, Office 365, and Windows 10 technologies. As a Manager you are expected to supervise, develop, and coach teams, manage client service accounts, and drive client engagement workstreams by independently solving and analyzing complex problems to develop exceptional deliverables. You are expected to leverage your troubleshooting skills and knowledge of network management to support daily operations and resolve technology incidents. Responsibilities Provide client-facing support utilizing Microsoft Azure, Office 365, and Windows 10 technologies Supervise, develop, and coach teams to deliver top-quality work Manage client service accounts and drive engagement workstreams Leverage troubleshooting skills and knowledge of network management Support daily operations and resolve technology incidents Independently solve and analyze complex problems Develop top-quality deliverables Oversee successful planning, budgeting, execution, and completion of projects What You Must Have Bachelor's Degree 7 years of experience What Sets You Apart Troubleshooting skills in Windows 10 Experience with Microsoft Azure and Office 365 Knowledge of TCP/IP, DHCP, and DNS configuration Client-facing support utilizing Microsoft technologies Experience with IT support ticketing systems Preventative maintenance services experience Professional communication and customer engagement Documenting issues and resolutions in detail Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $99,000 - $232,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 30+ days ago

Pharma Technology Consultant Manager-logo
PwCBirmingham, AL
Industry/Sector Pharma and Life Sciences Specialism Product Innovation Management Level Manager Job Description & Summary At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. In technology delivery at PwC, you will focus on implementing and delivering innovative technology solutions to clients, enabling seamless integration and efficient project execution. You will manage the end-to-end delivery process and collaborate with cross-functional teams to drive successful technology implementations. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Analyse and identify the linkages and interactions between the component parts of an entire system. Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. Develop skills outside your comfort zone, and encourage others to do the same. Effectively mentor others. Use the review of work as an opportunity to deepen the expertise of team members. Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Digital Architecture and Delivery team you are expected to provide client-facing support utilizing Microsoft Azure, Office 365, and Windows 10 technologies. As a Manager you are expected to supervise, develop, and coach teams, manage client service accounts, and drive client engagement workstreams by independently solving and analyzing complex problems to develop exceptional deliverables. You are expected to leverage your troubleshooting skills and knowledge of network management to support daily operations and resolve technology incidents. Responsibilities Provide client-facing support utilizing Microsoft Azure, Office 365, and Windows 10 technologies Supervise, develop, and coach teams to deliver top-quality work Manage client service accounts and drive engagement workstreams Leverage troubleshooting skills and knowledge of network management Support daily operations and resolve technology incidents Independently solve and analyze complex problems Develop top-quality deliverables Oversee successful planning, budgeting, execution, and completion of projects What You Must Have Bachelor's Degree 7 years of experience What Sets You Apart Troubleshooting skills in Windows 10 Experience with Microsoft Azure and Office 365 Knowledge of TCP/IP, DHCP, and DNS configuration Client-facing support utilizing Microsoft technologies Experience with IT support ticketing systems Preventative maintenance services experience Professional communication and customer engagement Documenting issues and resolutions in detail Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $99,000 - $232,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 30+ days ago

Contact Center Technology Senior Manager (Ccaas)-logo
PwCBoston, MA
Industry/Sector Not Applicable Specialism Data, Analytics & AI Management Level Senior Manager Job Description & Summary At PwC, our people in data and analytics focus on leveraging data to drive insights and make informed business decisions. They utilise advanced analytics techniques to help clients optimise their operations and achieve their strategic goals. In data analysis at PwC, you will focus on utilising advanced analytical techniques to extract insights from large datasets and drive data-driven decision-making. You will leverage skills in data manipulation, visualisation, and statistical modelling to support clients in solving complex business problems. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story. Apply systems thinking to identify underlying problems and/or opportunities. Validate outcomes with clients, share alternative perspectives, and act on client feedback. Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. Deepen and evolve your expertise with a focus on staying relevant. Initiate open and honest coaching conversations at all levels. Make difficult decisions and take action to resolve issues hindering team effectiveness. Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Minimum Degree Required Bachelor's Degree Minimum Year(s) of Experience 9 year(s) The Opportunity As part of the Analytics and Insights team you are expected to lead the design and development of Contact Center AI solutions and Conversational AI solutions that improve customer engagement and satisfaction. As a Senior Manager you are expected to lead large projects, innovate processes, and maintain operational excellence while interacting with clients at a senior level to drive project success. You are also responsible for managing a team of AI consultants, data scientists, developers, and designers, and developing and implementing Contact Center AI & Conversational AI strategies. Responsibilities Lead the design and development of AI solutions for contact centers Enhance customer engagement and satisfaction through innovative AI strategies Manage a team of AI consultants, data scientists, developers, and designers Develop and implement Contact Center AI and Conversational AI strategies Confirm operational excellence and senior client interaction Drive project success through strategic advising and process innovation Motivate and coach teams to solve complex problems Foster a culture of continuous improvement and excellence What You Must Have Bachelor's Degree 9 years of experience What Sets You Apart Bachelor's Degree in Linguistics, Computer and Information Science, Engineering preferred Proficiency in Contact Center AI and Conversational AI solutions Proven success managing AI development lifecycle Thorough understanding of data privacy and security regulations Experience with natural language processing (NLP) and machine learning (ML) Proficiency with cloud platforms like AWS, Google Cloud, or Microsoft Azure Experience with chatbot development frameworks like RASA or Microsoft Bot Framework Ability to lead and mentor a team of AI consultants, data scientists, developers, and designers Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $124,000 - $280,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 30+ days ago

Deputy Technology Editor-logo
PoliticoArlington, VA
POLITICO is seeking a creative and entrepreneurial editor to help lead its coverage of technology - one of the most consequential and fastest-moving stories on the planet. Our team covers the relationship between the tech industry and government as the two power bases rapidly converge. From Capitol Hill and the White House to state governments and Silicon Valley itself, we track the way the collision of tech and politics shapes everything from AI to industrial policy to our political discourse - all set against the global contest to dominate the next wave of AI growth. You'll work with our Global Technology Editor and our Washington staff, as well as a wide cast of colleagues in major state capitals, Canada and Europe, to edit competitive daily scoops on Congress and the administration, as well as pulling back to brainstorm original, insightful deep dives into the bigger trends driving the moment. Tech is a fast-moving beat that rewards imagination and curiosity, and to that end you'll also help POLITICO craft new coverage lines, products and approaches to meet the challenge with the highest possible impact. We believe the best journalists not only report the news but hold those in power accountable for their actions - with the definition of "power" being reshaped every year - and we're looking for someone to help a team of creative and enterprising reporters achieve that goal. What You'll Do: Assign and edit breaking news for both subscribers and the POLITICO homepage Plan and edit original, in-depth stories that take readers inside the relationship between the tech industry, governments and the public Work with colleagues across the Washington newsroom to guide this coverage across POLITICO's platforms: Politico.com, our must-read newsletters and our premium subscriber service Work with POLITICO's newsrooms in California and overseas to build out our transatlantic presence on tech policy Work across POLITICO's teams to brainstorm events, big-idea showcases, and new approaches to the coverage What You'll Need: A drive to understand and illuminate the intersection of technology and politics, demonstrated through reporting or editing A track record managing or covering technology or policy news, domestically or globally Strong organizational skills to keep projects on track while coaching reporters to distill complex subjects on daily deadlines Experience developing innovative coverage and executing enterprise journalism that breaks news for influential audiences A collaborative spirit, and an eagerness to work across teams to drive ambitious news storylines To apply, please submit a resume, cover letter and 3-5 editing clips. We value our people. Click here for more on what we offer and what it's like to work for POLITICO. Let's keep in touch. You can view our list of open positions here and email us careers@politico.com. We hope to see your application soon!

Posted 1 week ago

U

Manager, Contact Center Technology

Upgrade Inc.Phoenix, AZ

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.1

Reclaim your time by letting our AI handle the grunt work of job searching.

We continuously scan millions of openings to find your top matches.

pay-wall

Job Description

Upgrade is a fintech company that provides affordable and responsible credit, mobile banking, and payment products to everyday consumers. We were the fastest growing company in the Americas last year according to the Financial Times and Upgrade Card was the fastest growing credit card in America two years in a row. We have delivered over $33 billion in affordable and responsible credit to our 5.5M customers. The company is backed by some of the most prominent technology investors and was recently valued at $6.3B.

We have built an energizing, collaborative and inclusive culture where team members help each other, learn and innovate to move the company and its customers in the right direction, and own the outcome of their efforts.

Upgrade has been named a "Best Place to Work in the Bay Area" three years in a row, "Top Companies to work for in Arizona" and one of the "Best Engineering Department" awarded annually by Comparably. We've also received recognition for being a best company for Diversity, Women, Culture, and Veterans.

We are looking for new team members who get excited about designing and delivering new and better products to join a team of 1850 talented and dedicated professionals. Come work with us if you like to tackle big problems and make a meaningful difference in people's lives.

About the Role:

In this role, you will lead a team of specialized Genesys Cloud Engineers and Business Systems Analysts supporting critical tools that power our Business Operations, including our Genesys Cloud contact center platform. You'll also oversee our outbound communications strategy across voice, email, and SMS, ensuring scalability and reliability of the underlying systems. With a focus on strategic planning and execution, you'll drive key technology initiatives that align with business goals and meet the regulatory demands of our fintech environment.

What You'll Do:

  • Lead and manage a team of specialized Genesys Cloud CCaaS Engineers and generalized Business Systems Analysts responsible for several systems/tools integral to our Business Operations, including our Genesys Cloud contact center platform, in our fast-paced fintech environment
  • Enable and support our responsibilities in outbound customer communications by leading our Outbound Program Manager, who is responsible for the strategic initiatives related to our outbound communications program across voice, email, and SMS channels - this includes ensuring the soundness and scalability of the Genesys platform dependencies on advancing this program.
  • Drive strategic planning and execution of contact center technology initiatives, ensuring alignment with business objectives and regulatory compliance requirements specific to financial services
  • Serve as the escalation point and decision-maker for complex technical issues related to Genesys Cloud and other systems in our responsibility.
  • Oversee vendor relationships and contract management for critical operational systems, including Genesys Cloud and third-party integrations, ensuring SLA compliance and cost optimization
  • Champion operational excellence by establishing and maintaining best practices, documentation standards, and change management processes across all contact center technologies
  • Collaborate with cross-functional teams including Product, Engineering, Compliance, and Risk Management to ensure seamless integration of contact center operations with core fintech platforms and regulatory requirements
  • Manage budget planning and resource allocation for contact center technology stack, including licensing, infrastructure costs, team staffing, and team development initiatives
  • Lead incident response and business continuity planning for contact center technology operations, ensuring minimal disruption to customer service and regulatory compliance
  • Drive data-driven decisionmaking by collaborating with our Operations Analytics team in establishing KPIs, reporting frameworks, and analytical insights to measure operational performance and identify improvement opportunities
  • Mentor and develop team members, fostering a culture of continuous learning and technical excellence while maintaining high standards for customer service delivery

What We Look For:

  • 3+ years of management experience leading technical operations teams, preferably in contact center or customer service environments
  • 1+ years of hands-on experience with Genesys Cloud platform ownership, administration, and configuration. This role requires Genesys Cloud specifically; other Genesys products or legacy on-prem technologies are not relevant towards this role
  • Strong understanding of financial services industry regulations, compliance requirements, and security standards (PCI DSS, SOX, etc.)
  • Experience in financial services, banking, or fintech industry for a direct employer required
  • Experience in additional cloud contact center platforms, digital communication gateways, and contact center AI technologies is preferred
  • Experience with CRM integrations is preferred (Salesforce, HubSpot, custom CRM platforms)
  • Familiarity with workforce management tools (Genesys WFM, Verint, NICE)
  • Understanding of API management and system integrations
  • Understanding of cloud infrastructure (AWS, Azure, GCP)
  • Understanding of identity and access management systems (Okta, Active Directory)
  • Administration experience in key productivity tools such as Jira, Confluence, Opsgenie, Tableau, SQL, Python, Google Workspace
  • Proven experience managing complex vendor relationships and contract negotiations for enterprise software solutions
  • Expertise in project management methodologies (Agile, Scrum, Waterfall) with demonstrated ability to deliver large-scale technical initiatives on time and within budget
  • Strong financial acumen with experience in budget management, cost analysis, and ROI measurement for technology investments
  • Excellent communication and presentation skills with ability to present to C-level or senior executives, as well as translate technical concepts for non-technical stakeholders
  • Excellent leadership skills to manage and guide a diverse array of employees who span technical skillset, business acumen, career level, and tenure, to success in their individual roles and as a collaborative team.
  • Experience with change management processes and ability to drive organizational transformation in fast-paced environments
  • Strong analytical and problem-solving skills with experience using data to drive operational improvements
  • Ability to work effectively under pressure while maintaining attention to detail and quality standards

What We Offer You:

  • Competitive salary and stock option plan
  • 100% paid coverage of medical, dental and vision insurance
  • Flexible PTO
  • Competitive 401(k) and RRSP program
  • Opportunities for professional growth and development
  • Paid parental leave
  • Health & wellness initiatives

#LI-Onsite

For California residents: Upgrade's California Notice at Collection and Privacy Policy describes our practices regarding the collection, use, and disclosure of the personal information of job applicants.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Upgrade does not accept unsolicited resumes from staffing agencies, search firms, or any third parties. Any resume submitted to any employee of Upgrade without a prior written agreement in place will be considered the property of Upgrade, and Upgrade will not be obligated to pay any referral or placement fee. Agencies must obtain advance written approval from Upgrade's Talent Acquisition department to submit resumes and only in conjunction with a valid, fully executed agreement.

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

pay-wall