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Public Relations Account Manager (B2B Technology, Cybersecurity, Financial Services)
HighwireDetroit, MI
About us Highwire is a modern strategic communications and digital marketing agency designed for disruptive companies. We work with high-growth technology companies and established brands looking to reinvent themselves. At Highwire, we believe that storytelling fuels transformation. And the most impactful stories represent all voices and perspectives. As a values-driven agency, we foster an inclusive environment where everyone—regardless of age, race/ethnicity, size, shape, gender identity, sexual orientation, religion and different abilities–can feel safe, celebrated and worthy. We ensure every Highwire Walker has unique support to climb to success. Our commitment to diversity, inclusion and belonging is permanent and foundational to our business and culture. We aspire to change our industry and build a better future for all. Our people-first culture is driven by four core values : • Team Empowerment • Growth Mindset • Inclusion Always • Fierce Distinction We’re looking for individuals with big ideas, strong opinions, and the energy to bring them to life. If you thrive in an environment that values personal accountability, high standards, and boundless motivation, this is the opportunity for you. Be part of our award-winning culture and contribute to an exciting and growing business where you can make a real impact. We are based in San Francisco, with offices in New York and Chicago. We are open to hiring in the following states: California, Connecticut, Florida, llinois, Massachusetts, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Texas, Utah, Virginia, Washington, Washington D.C. ⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯ We’re looking for a visionary, creative type with 5+ years of experience growing teams and delighting clients. As an Account Manager , you will lead 3 to 4 teams doing everything from developing high-level strategy with clients to making magic happen with media, influencers and social media. Rock-solid writing skills, an in-depth knowledge of the technology industry and proficiency with all things digital and social are a must. We also take pride in our passionate and contemporary standard, so you should have a track record of leading edge thinking to develop programs that have a meaningful and relevant business impact. And, we love and adore our staff at all levels so we’re looking for someone to inspire and energize their teams and take Highwire to new heights. Technology background and established relationships with consumer tech media. Key Responsibilities Media/Influencer Relations Strong relationships particularly with business, broadcast and influencer media and ability to direct staff to develop the same. Strong grasp and creative use of social media channels to engage and support efforts. Ongoing engagement of media for the agency (e.g. blog Q&A, lunch talks, etc.) Experience measuring the ROI of communications activities. Experience with social media influencer engagement, content campaigns, and media coverage amplification. Client Service/Management Ability to manage PR Programs from kick off through achieving goals. Ability to set aggressive but achievable goals based on generating news and ongoing coverage. Exceptional client management skills and deep personal investment in client success. Ability to manage through periods of change or challenge. Ability to think clearly and project confidence amid crisis situations or in the face of strong competition. Day to day contact for clients. Develop budget and team priority allocations and identify opportunities to increase budget. Lead media training sessions with clients including developing key messages and all follow up from session. Writing Proficiencies Ability to generate a plan for a campaign or an entire PR program. Ability to generate and edit award submissions, press releases, fact sheets, backgrounders, biographies, tour reports, briefing books, contributed articles, speaking opportunity abstracts, pitches, Q&As, company memorandum and general team correspondence; also responsible for their production and assembly. Professional, articulate and timely client communication. Development of consistent, creative, successful pitches. Agency Operations Maintain 2 direct reports, assist in development of goals for reports, deliver annual reviews and quarterly check ins. Participation in new business process including proactively identifying new targets, research and presenting at pitch. Identify, attend and encourage others to attend networking events. Maintain a respectful, enthusiastic, and professional attitude towards coworkers, clients, and outside colleagues and lead team by example. Support teams and manage up and down. Responsible use of flexible work policies. Uses Highwire social channels; writes for Highwire blog. Mentor junior staff to elevate development. Highwire Perks Competitive salary Merit-based bonuses and promotions Hybrid work model to suit your schedule and lifestyle Excellent vacation policy including extended break for summer and winter holiday Participate in Empower Hours on Fridays; Team has the ability to log off by 3pm 401K Match Medical and dental benefits/ FSA Paid Parental Leave Commuter Benefit Home office equipment stipend Growth Mindset Stipend of $100 annually for books, exhibitions, etc. Technology reimbursement Wellness benefit Donation Match Mentorship Monthly recognition programs Employee referral bonus New business referral bonus Quarterly Highwire fun events – Thanksgiving is our favorite holiday Dog friendly work environment Extremely supportive, nurturing environment with many opportunities for learning and growth ⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯ The duties delineated above will vary depending on the needs of each specific account, and in no way states or implies that these are the only duties to be performed by this employee. This individual will be required to follow any other instructions and to perform any other duties requested by his or her supervisors. We are actively seeking candidates who possess a genuine passion for tech PR and are excited to expand our team. As we continue to grow our agency, we are proactively building a pipeline of exceptional individuals to connect with and consider for future opportunities. If you are enthusiastic about the world of tech PR and are eager to embark on a rewarding career in this field, we encourage you to start the conversation by applying today. We value your interest in our agency and look forward to hearing from you. Apply now and let's explore the possibilities together! ⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯ Job Alert If you have been targeted by a scammer, you can file a complaint with the Federal Trade Commission here . Highwire will not send recruiting-related emails from any other email domain name or variation other than @highwirepr.com . Highwire will never request your bank account, credit card, or credit score as part of our application process. If you receive a suspicious email not sent from a team member, specifically at our @highwirepr.com email address, or if you receive suspicious outreach on social media, please forward the communication to hwsecurity@highwirepr.com so that we can review and flag the fraudulent domain and user IDs for removal.
Posted 6 days ago

Public Relations Account Director (B2B Technology, Cybersecurity, Financial Services)
HighwireRaleigh, NC
About us Highwire is a modern strategic communications and digital marketing agency designed for disruptive companies. We work with high-growth technology companies and established brands looking to reinvent themselves. At Highwire, we believe that storytelling fuels transformation. And the most impactful stories represent all voices and perspectives. As a values-driven agency, we foster an inclusive environment where everyone—regardless of age, race/ethnicity, size, shape, gender identity, sexual orientation, religion and different abilities–can feel safe, celebrated and worthy. We ensure every Highwire Walker has unique support to climb to success. Our commitment to diversity, inclusion and belonging is permanent and foundational to our business and culture. We aspire to change our industry and build a better future for all. Our people-first culture is driven by four core values : • Team Empowerment • Growth Mindset • Inclusion Always • Fierce Distinction We’re looking for individuals with big ideas, strong opinions, and the energy to bring them to life. If you thrive in an environment that values personal accountability, high standards, and boundless motivation, this is the opportunity for you. Be part of our award-winning culture and contribute to an exciting and growing business where you can make a real impact. We are based in San Francisco, with offices in New York and Chicago. We are open to hiring in the following states: California, Connecticut, Florida, llinois, Massachusetts, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Texas, Utah, Virginia, Washington, Washington D.C. ⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯ The Account Director position is a unique opportunity to become a leader for an innovative PR agency. As a member of our management team, this individual has to be a visionary creative type with 7+ years of experience growing teams and delighting clients. The Account Director will lead 4 to 5 teams doing overseeing the development of high-level strategy with clients to ensuring team is successful with media strategies. You will also be involved in new business development and operational leadership. As a member of senior management, this individual will serve as a mentor, manager and lead example for all account teams on client management, quality assurance, staff development and strategic guidance. If you have been waiting to discover a role that allows you to be a catalyst in a thriving, meaningful workplace, then Highwire might be just the place for you. Key Responsibilities Media/Influencer Relations Strong relationships particularly with business, broadcast and influencer media and ability to direct staff to develop the same. Strong grasp and creative use of social media channels to engage and support efforts. Ongoing engagement of media for the agency (e.g. blog Q&A, lunch talks, etc.) Experience measuring the ROI of communications activities. Experience with social media influencer engagement, content campaigns, and media coverage amplification. Client Service/Management Deliver exemplary client service for specified clients. This will include: Developing and maintaining a strong working relationship with the client who listens and values your advice. Developing a strong working knowledge of your clients’ business, their competitors and relevant industry bodies. Identifying key messages and audiences and developing strategic communications plans. Delivering projects and campaigns on time and on budget. Understanding the financials of each account, the allocated hours per month vs. actual fee and managing the accounts according to the resulting servicing levels. Proactively communicating regularly with clients on status of deliverables and budget. Identify relevant opportunities to secure organic growth and hit your revenue targets. Develop and maintain strong relationships with appropriate members of the media. Keep abreast of market trends, new technologies and client needs. Own account management to ensure monthly client billing is accurate, client expenses are recouped, and accounts are current. In addition to leading strategic planning efforts, fully partake in the execution of the programs we develop, as determined appropriate by account, including but not limited to writing/editing, media relations, social media, digital communications and crisis work. Be an ambassador for the agency. Writing Proficiencies Ability to generate a plan for a campaign or an entire PR program. Ability to generate and edit award submissions, press releases, fact sheets, backgrounders, biographies, tour reports, briefing books, contributed articles, speaking opportunity abstracts, pitches, Q&As, company memorandum and general team correspondence; also responsible for their production and assembly. Professional, articulate and timely client communication. Development of consistent, creative, successful pitches. Agency Operations Maintain 2 direct reports, assist in development of goals for reports, deliver annual reviews and quarterly check ins. Participation in new business process including proactively identifying new targets, research and presenting at pitch. Identify, attend and encourage others to attend networking events. Maintain a respectful, enthusiastic, and professional attitude towards coworkers, clients, and outside colleagues and lead team by example. Support teams and manage up and down. Responsible use of flexible work policies. Uses Highwire social channels; writes for Highwire blog. Mentor junior staff to elevate development. Self Development Proactively set up quarterly goals with principal; track against goals and demonstrate growth Effectively prioritize responsibilities based on impact, timelines, workflow and client goals. Drive projects forward independently, eliminating the need for managers to consistent check in re: follow through/ task completion. Identify areas for self-improvement and bring suggestions and solutions to management. Consistently hit deadlines or give enough notice if you won’t. Attends regular networking events. Requirements At least 7 years PR agency experience Record of high academic achievement with good degree and A level results, particularly English and/or Business Core consumer brand PR background with some knowledge of corporate PR and crisis management Experience of running a reactive and proactive press office and handling incoming press enquiries Experience measuring the ROI of communications activities Experience with social media influencer engagement, content campaigns, and media coverage amplification Excellent publicity skills – a strong understanding of the media, editorial requirements and what ‘makes’ a story Ability to demonstrate creativity and innovative thinking A wide network of national consumer and business as well as regional contacts across a broad spectrum of media Experience in delivering impactful PR campaigns from inception through to delivery with a strong cuttings folder to prove it! Ability to build relationships internally and externally, interfacing at all levels Superior people and communication skills, both verbal and written Strong organizational and time management skills Team player who works well under pressure Thrives in an environment of flexibility and change Highwire Perks Competitive salary Merit-based bonuses and promotions Hybrid work model to suit your schedule and lifestyle Excellent vacation policy including extended break for summer and winter holiday Participate in Empower Hours on Fridays; Team has the ability to log off by 3pm 401K Match Medical and dental benefits/ FSA Paid Parental Leave Commuter Benefit Home office equipment stipend Growth Mindset Stipend of $100 annually for books, exhibitions, etc. Technology reimbursement Wellness benefit Donation Match Mentorship Monthly recognition programs Employee referral bonus New business referral bonus Quarterly Highwire fun events – Thanksgiving is our favorite holiday Dog friendly work environment Extremely supportive, nurturing environment with many opportunities for learning and growth ⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯ The duties delineated above will vary depending on the needs of each specific account, and in no way states or implies that these are the only duties to be performed by this employee. This individual will be required to follow any other instructions and to perform any other duties requested by his or her supervisors. We are actively seeking candidates who possess a genuine passion for tech PR and are excited to expand our team. As we continue to grow our agency, we are proactively building a pipeline of exceptional individuals to connect with and consider for future opportunities. If you are enthusiastic about the world of tech PR and are eager to embark on a rewarding career in this field, we encourage you to start the conversation by applying today. We value your interest in our agency and look forward to hearing from you. Apply now and let's explore the possibilities together! ⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯ Job Alert If you have been targeted by a scammer, you can file a complaint with the Federal Trade Commission here . Highwire will not send recruiting-related emails from any other email domain name or variation other than @highwirepr.com . Highwire will never request your bank account, credit card, or credit score as part of our application process. If you receive a suspicious email not sent from a team member, specifically at our @highwirepr.com email address, or if you receive suspicious outreach on social media, please forward the communication to hwsecurity@highwirepr.com so that we can review and flag the fraudulent domain and user IDs for removal.
Posted 6 days ago

Public Relations Vice President (B2B Technology)
HighwireDallas, TX
About us Highwire is a modern strategic communications and digital marketing agency designed for disruptive companies. We work with high-growth technology companies and established brands looking to reinvent themselves. At Highwire, we believe that storytelling fuels transformation. And the most impactful stories represent all voices and perspectives. As a values-driven agency, we foster an inclusive environment where everyone—regardless of age, race/ethnicity, size, shape, gender identity, sexual orientation, religion and different abilities–can feel safe, celebrated and worthy. We ensure every Highwire Walker has unique support to climb to success. Our commitment to diversity, inclusion and belonging is permanent and foundational to our business and culture. We aspire to change our industry and build a better future for all. Our people-first culture is driven by four core values : • Team Empowerment • Growth Mindset • Inclusion Always • Fierce Distinction We’re looking for individuals with big ideas, strong opinions, and the energy to bring them to life. If you thrive in an environment that values personal accountability, high standards, and boundless motivation, this is the opportunity for you. Be part of our award-winning culture and contribute to an exciting and growing business where you can make a real impact. We are based in San Francisco, with offices in New York and Chicago. We are open to hiring in the following states: California, Connecticut, Florida, llinois, Massachusetts, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Texas, Utah, Virginia, Washington, Washington D.C. ⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯ The Vice President, B2B Technology position is a unique opportunity to become a leader for an innovative PR agency. As a senior member of our management team, our Vice President has to be a visionary creative type with 10+ years of experience growing teams and delighting clients. The Vice President will also be involved in new business development and operational leadership. As a growing boutique public relations firm, the Vice President role is a pivotal position as this individual will serve as a mentor, manager and lead example for all account teams on client management, quality assurance, staff development and strategic guidance. If you have been waiting to discover a role that allows you to be a catalyst in a thriving, meaningful workplace, then Highwire might be just the place for you. Key Responsibilities Develop and implement an integrated strategic communications plan to advance brand identity. Create marketing/public relations strategy that will allow Highwire to cultivate and enhance meaningful relationships with targeted, high-level external audiences, including the media and key influencers Identify challenges and emerging issues faced by the organization. Work with leadership team and staff to recognize internal and external communications opportunities and solutions, and define and execute appropriate strategies to support them. Serve as a spokesperson and lead point person on media interactions that help promote and/or impact the organization. Oversee the day-to-day activities of the communications function including budgeting, planning and staff development. Recruit and manage a communications team to support the development and execution of the communications strategy. Promote a culture of high performance and continuous improvement that values learning and a commitment to quality. Manage, mentor and develop staff using a supportive and collaborative approach on a consistent basis. Establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, conduct annual performance appraisals. Attend networking events, seminars and conferences, including out-of-hours, as required to maintain personal professional development and to build networking and new business contacts. Requirements Bachelor’s degree in journalism, communications, or related field is required. Minimum 10 years experience in a senior management role either in-house or with an agency. Demonstrated skill and comfort in proactively building relationships with top tier reporters and editors, and in successfully positioning subject matter with the media to achieve high-impact placements. Extensive successful writing and editing experience (externally focused) with a variety of print and online communications media. Experience with social media influencer engagement, content campaigns, and media coverage amplification. Demonstrated experience and leadership in managing a comprehensive strategic communications, media relations, and marketing program to advance an organization’s mission and goals. Creative and thoughtful on how new media technologies can be utilized. Innovative thinker, with a track record for translating strategic thinking into action plans and output. Experience in building, mentoring, and coaching a team of communications specialists. Excellent judgment and creative problem solving skills. Superior management skills; ability to influence and engage direct and indirect reports and peers. Self reliant, good problem solver, results oriented. Ability to make decisions in a changing environment and anticipate future needs. Excellent and persuasive communicator. Experience measuring the ROI of communications activities. Energetic, flexible, collaborative and proactive; a team leader who can positively and productively impact both strategic and tactical finance, and administration initiatives Highwire Perks Competitive salary Merit-based bonuses and promotions Hybrid work model to suit your schedule and lifestyle Excellent vacation policy including extended break for summer and winter holiday Participate in Empower Hours on Fridays; Team has the ability to log off by 3pm 401K Match Medical and dental benefits/ FSA Paid Parental Leave Commuter Benefit Home office equipment stipend Growth Mindset Stipend of $100 annually for books, exhibitions, etc. Technology reimbursement Wellness benefit Donation Match Mentorship Monthly recognition programs Employee referral bonus New business referral bonus Quarterly Highwire fun events – Thanksgiving is our favorite holiday Dog friendly work environment Extremely supportive, nurturing environment with many opportunities for learning and growth ⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯ The duties delineated above will vary depending on the needs of each specific account, and in no way states or implies that these are the only duties to be performed by this employee. This individual will be required to follow any other instructions and to perform any other duties requested by his or her supervisors. We are actively seeking candidates who possess a genuine passion for tech PR and are excited to expand our team. As we continue to grow our agency, we are proactively building a pipeline of exceptional individuals to connect with and consider for future opportunities. If you are enthusiastic about the world of tech PR and are eager to embark on a rewarding career in this field, we encourage you to start the conversation by applying today. We value your interest in our agency and look forward to hearing from you. Apply now and let's explore the possibilities together! ⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯ Job Alert If you have been targeted by a scammer, you can file a complaint with the Federal Trade Commission here . Highwire will not send recruiting-related emails from any other email domain name or variation other than @highwirepr.com . Highwire will never request your bank account, credit card, or credit score as part of our application process. If you receive a suspicious email not sent from a team member, specifically at our @highwirepr.com email address, or if you receive suspicious outreach on social media, please forward the communication to hwsecurity@highwirepr.com so that we can review and flag the fraudulent domain and user IDs for removal.
Posted 6 days ago

Public Relations Account Director (B2B Technology, Cybersecurity, Financial Services)
HighwireSan Francisco, CA
About us Highwire is a modern strategic communications and digital marketing agency designed for disruptive companies. We work with high-growth technology companies and established brands looking to reinvent themselves. At Highwire, we believe that storytelling fuels transformation. And the most impactful stories represent all voices and perspectives. As a values-driven agency, we foster an inclusive environment where everyone—regardless of age, race/ethnicity, size, shape, gender identity, sexual orientation, religion and different abilities–can feel safe, celebrated and worthy. We ensure every Highwire Walker has unique support to climb to success. Our commitment to diversity, inclusion and belonging is permanent and foundational to our business and culture. We aspire to change our industry and build a better future for all. Our people-first culture is driven by four core values : • Team Empowerment • Growth Mindset • Inclusion Always • Fierce Distinction We’re looking for individuals with big ideas, strong opinions, and the energy to bring them to life. If you thrive in an environment that values personal accountability, high standards, and boundless motivation, this is the opportunity for you. Be part of our award-winning culture and contribute to an exciting and growing business where you can make a real impact. We are based in San Francisco, with offices in New York and Chicago. We are open to hiring in the following states: California, Connecticut, Florida, llinois, Massachusetts, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Texas, Utah, Virginia, Washington, Washington D.C. ⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯ The Account Director position is a unique opportunity to become a leader for an innovative PR agency. As a member of our management team, this individual has to be a visionary creative type with 7+ years of experience growing teams and delighting clients. The Account Director will lead 4 to 5 teams doing overseeing the development of high-level strategy with clients to ensuring team is successful with media strategies. You will also be involved in new business development and operational leadership. As a member of senior management, this individual will serve as a mentor, manager and lead example for all account teams on client management, quality assurance, staff development and strategic guidance. If you have been waiting to discover a role that allows you to be a catalyst in a thriving, meaningful workplace, then Highwire might be just the place for you. Key Responsibilities Media/Influencer Relations Strong relationships particularly with business, broadcast and influencer media and ability to direct staff to develop the same. Strong grasp and creative use of social media channels to engage and support efforts. Ongoing engagement of media for the agency (e.g. blog Q&A, lunch talks, etc.) Experience measuring the ROI of communications activities. Experience with social media influencer engagement, content campaigns, and media coverage amplification. Client Service/Management Deliver exemplary client service for specified clients. This will include: Developing and maintaining a strong working relationship with the client who listens and values your advice. Developing a strong working knowledge of your clients’ business, their competitors and relevant industry bodies. Identifying key messages and audiences and developing strategic communications plans. Delivering projects and campaigns on time and on budget. Understanding the financials of each account, the allocated hours per month vs. actual fee and managing the accounts according to the resulting servicing levels. Proactively communicating regularly with clients on status of deliverables and budget. Identify relevant opportunities to secure organic growth and hit your revenue targets. Develop and maintain strong relationships with appropriate members of the media. Keep abreast of market trends, new technologies and client needs. Own account management to ensure monthly client billing is accurate, client expenses are recouped, and accounts are current. In addition to leading strategic planning efforts, fully partake in the execution of the programs we develop, as determined appropriate by account, including but not limited to writing/editing, media relations, social media, digital communications and crisis work. Be an ambassador for the agency. Writing Proficiencies Ability to generate a plan for a campaign or an entire PR program. Ability to generate and edit award submissions, press releases, fact sheets, backgrounders, biographies, tour reports, briefing books, contributed articles, speaking opportunity abstracts, pitches, Q&As, company memorandum and general team correspondence; also responsible for their production and assembly. Professional, articulate and timely client communication. Development of consistent, creative, successful pitches. Agency Operations Maintain 2 direct reports, assist in development of goals for reports, deliver annual reviews and quarterly check ins. Participation in new business process including proactively identifying new targets, research and presenting at pitch. Identify, attend and encourage others to attend networking events. Maintain a respectful, enthusiastic, and professional attitude towards coworkers, clients, and outside colleagues and lead team by example. Support teams and manage up and down. Responsible use of flexible work policies. Uses Highwire social channels; writes for Highwire blog. Mentor junior staff to elevate development. Self Development Proactively set up quarterly goals with principal; track against goals and demonstrate growth Effectively prioritize responsibilities based on impact, timelines, workflow and client goals. Drive projects forward independently, eliminating the need for managers to consistent check in re: follow through/ task completion. Identify areas for self-improvement and bring suggestions and solutions to management. Consistently hit deadlines or give enough notice if you won’t. Attends regular networking events. Requirements At least 7 years PR agency experience Record of high academic achievement with good degree and A level results, particularly English and/or Business Core consumer brand PR background with some knowledge of corporate PR and crisis management Experience of running a reactive and proactive press office and handling incoming press enquiries Experience measuring the ROI of communications activities Experience with social media influencer engagement, content campaigns, and media coverage amplification Excellent publicity skills – a strong understanding of the media, editorial requirements and what ‘makes’ a story Ability to demonstrate creativity and innovative thinking A wide network of national consumer and business as well as regional contacts across a broad spectrum of media Experience in delivering impactful PR campaigns from inception through to delivery with a strong cuttings folder to prove it! Ability to build relationships internally and externally, interfacing at all levels Superior people and communication skills, both verbal and written Strong organizational and time management skills Team player who works well under pressure Thrives in an environment of flexibility and change Highwire Perks Competitive salary Merit-based bonuses and promotions Hybrid work model to suit your schedule and lifestyle Excellent vacation policy including extended break for summer and winter holiday Participate in Empower Hours on Fridays; Team has the ability to log off by 3pm 401K Match Medical and dental benefits/ FSA Paid Parental Leave Commuter Benefit Growth Mindset Stipend of $100 annually for books, exhibitions, etc. Technology reimbursement Wellness benefit Donation Match Mentorship Monthly recognition programs Employee referral bonus New business referral bonus Quarterly Highwire fun events – Thanksgiving is our favorite holiday Dog friendly work environment Extremely supportive, nurturing environment with many opportunities for learning and growth Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geography. ⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯ The duties delineated above will vary depending on the needs of each specific account, and in no way states or implies that these are the only duties to be performed by this employee. This individual will be required to follow any other instructions and to perform any other duties requested by his or her supervisors. We are actively seeking candidates who possess a genuine passion for tech PR and are excited to expand our team. As we continue to grow our agency, we are proactively building a pipeline of exceptional individuals to connect with and consider for future opportunities. If you are enthusiastic about the world of tech PR and are eager to embark on a rewarding career in this field, we encourage you to start the conversation by applying today. We value your interest in our agency and look forward to hearing from you. Apply now and let's explore the possibilities together! ⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯ Job Alert If you have been targeted by a scammer, you can file a complaint with the Federal Trade Commission here . Highwire will not send recruiting-related emails from any other email domain name or variation other than @highwirepr.com . Highwire will never request your bank account, credit card, or credit score as part of our application process. If you receive a suspicious email not sent from a team member, specifically at our @highwirepr.com email address, or if you receive suspicious outreach on social media, please forward the communication to hwsecurity@highwirepr.com so that we can review and flag the fraudulent domain and user IDs for removal.
Posted 6 days ago

Global Sales Account Manager – US Multinational & Global Technology Companies
KDDI AmericaSan Francisco, CA
About Us: We are a global leader in data center solutions, offering a comprehensive range of colocation, interconnectivity, and cloud services designed to empower businesses in their digital transformation journeys. With a focus on delivering exceptional service, we support multinational enterprises and fast-growing technology companies as they scale operations globally. Position Summary: As a Global Sales Account Manager, you will be responsible for driving business growth by managing and expanding relationships with US-based multinational companies and rapidly growing global technology firms. This role requires a deep understanding of the data center industry, a strategic approach to sales, and the ability to deliver tailored solutions that meet the unique needs of these dynamic organizations. Key Responsibilities: 1. Sales Strategy & Revenue Generation Develop and execute sales strategies to achieve revenue targets in the US multinational and global technology verticals. Identify, qualify, and pursue new business opportunities with prospective and existing clients. Lead the sales process, from initial engagement through contract negotiation and closure. 2. Account Management & Relationship Building Build and maintain strong relationships with key decision-makers and influencers at client organizations. Act as the primary point of contact for assigned accounts, providing strategic guidance and support. Conduct regular account reviews, offering insights and recommendations to maximize customer value. 3. Industry Expertise & Solution Selling Understand the challenges and requirements of multinational companies and technology firms, including scalability, connectivity, and compliance. Present customized solutions that align with client objectives, leveraging our global data center footprint. Stay informed on industry trends, emerging technologies, and competitive offerings. 4. Collaboration & Internal Coordination Work closely with internal teams, including product management, marketing, and operations, to deliver exceptional customer experiences. Provide regular sales forecasts, pipeline updates, and market intelligence to leadership. Participate in account planning sessions and contribute to the overall sales strategy for global accounts. 5. Market Development & Brand Representation Represent the company at industry events, trade shows, and customer meetings to promote our brand and solutions. Develop and deliver compelling proposals, RFP responses, and presentations tailored to client needs. Collaborate with cross-border teams to unlock opportunities for global account expansion. Required Qualifications: Bachelor’s degree in Business, Sales, Technology, or a related field. MBA is a plus. 5+ years of sales experience in the data center, cloud, or IT infrastructure industries, with a focus on enterprise and multinational accounts. Proven track record of achieving or exceeding sales quotas, particularly with US-based multinational and technology companies. Strong understanding of the requirements and challenges faced by global technology firms, including scalability and compliance. Excellent negotiation, communication, and presentation skills. Experience working in global sales environments with cross-functional teams. Proficiency in CRM tools (e.g., Salesforce) and other sales enablement platforms. Willingness to travel as needed to meet with clients and teams (up to 50%). Preferred Qualifications: Experience working with large, high-growth technology companies or Fortune 500 enterprises. Familiarity with global colocation, hybrid cloud, and interconnectivity solutions. Certification or training in sales methodologies such as SPIN, MEDDIC, or Challenger. Benefits Medical & Dental & Vision- Full Time Only Basic Life Insurance and AD&D Short-Term Disability Insurance Flexible Spending Account (FSA) Employee 401 (K) Savings Plan Vacation Time 1st year Ten (10) days Prorated 2nd year (12) days 3rd year (14) days 4th year (16) days 5th year (18) days 6th and after (20) twenty days Thirteen Paid Holidays per year Sick Time Tuition Reimbursement Program KDDI America , headquartered in New York, is the US presence of Japan's KDDI Group, a Fortune Global 500 company and leading provider of international IT and communications services. KDDI America was established in 1989 and started as a telecommunications business supporting Japanese multinationals. We have now evolved into a company that provides networks, data centers, system integration, as well as managed service solutions across all industries. Our ability to customize solutions in a major city offering scalability and service that are unparalleled set KDDI America apart from the competition. We provide Ethernet network uptimes of more than 99.999% between regions and guaranteed high performance no matter where. For more information on the information we collect about our applicants and how we use it, see our Privacy Notice at https://us.kddi.com/privacypolicy/
Posted 30+ days ago

Technology Contracts Attorney (fixed-term contract)
Topaz LabsDallas, TX
We’re Topaz Labs, and we’re building a new way to edit photos with our product Photo AI. Over 1M creative professionals trust us with their work, including teams at Apple, Netflix, NASA, and more. We've processed over 1 billion images, achieved 1000% revenue growth in the last 4 years, and we're just getting started. About us Over 1 million customers (including companies like Apple, NASA, Netflix) have used us for over 1 billion photos. Our tech has been covered by Fast Company, The Verge, Engadget, Mashable, BBC, and more. We’re building a new way to edit photos that will make us a household name for creators in a few years, we have rocketship growth and opportunity for impact, and a world-class team that executes quickly, obsesses about the customer experience, and promotes from within. We're also profitable with infinite runway. About the role In this role, you’ll manage tasks within several different categories: supporting our CEO and sales team manage enterprise technology contracts, terms, and partnership agreements. You'll liaise between our teams, our partners and customers, and external law firms. This is a role that requires a lot of energy, creativity, and independence. We’re a small group of builders, and we’re passionate about building the best software possible. About you Assist Topaz Labs with the drafting, review, and negotiation of a variety of technology contracts, including but not limited to: Software as a Service (SaaS) agreements License agreements Vendor agreements Non-disclosure agreements (NDAs) Master Service Agreements (MSAs) and Statements of Work (SOWs) Data processing agreements (DPAs) Other legal documents Preferred Bachelor's degree or Paralegal Certificate from an ABA-approved program. 5+ years of experience as a paralegal, with a significant focus on technology contracts. Strong understanding of common legal terms and contract structures in the tech industry. Familiarity with data privacy laws (e.g., GDPR, CCPA) Experience managing contracts and relationships subject to SOC2 and other security frameworks Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and contract management software. Excellent written and verbal communication skills. Ability to operate independently Please note this is a contract role (3-6 months) with the possibility of extension or converting for the right candidate.
Posted 5 days ago

High School Technology Teacher - 9th-12th Grade 2025/2026 School Year
Mastery Charter SchoolsCamden, NJ
About Mastery: Founded in 2001, Mastery Schools is a public charter network of 23 K-12 schools in Philadelphia and Camden, serving more than 14,000 students. At Mastery, we’re on a mission to provide all students with the academic and personal skills they need to succeed after graduation and pursue their dreams. Student achievement is not just a goal for our organization; it's the reason we exist, and every member of our team is dedicated to securing student success. We are also committed to pursuing equity, actively disrupting systemic racism, and addressing the disparities that limit our students' choices. Our culture is built on respect, service, and the belief that the success of our students, their families, and the communities we serve will help us achieve our mission. We foster a positive, open, and inclusive environment where honesty, humor, and continuous improvement are celebrated. Join us in creating a model urban school district that serves all students with excellence. Together, we can make a lasting impact. This role is eligible for signing and relocation bonuses. New teachers start at $60,000, with Mastery offering up to $82,000 based on experience and education. Salaries range from $60,000 to $106,500, with growth opportunities as your career progresses. The Opportunity: We are seeking inspired and dynamic educators to join our team and provide a top-quality education for all of our students. As we embark on an exciting new chapter with the launch of our Technology program, we are looking for individuals who are passionate about shaping the future of digital literacy and Computer Science (CS) education. Whether you are starting your teaching career or are looking to launch a new chapter - your passion for technology, your experience, and your commitment to making a difference will be deeply valued. At our school, opportunities for growth and impact are limitless, and we are committed to closing the gap in access to CS for students of color by building a comprehensive K-12 CS pathway. Your role will be crucial in ensuring students learn the digital literacy skills required for post-secondary success. Through our new Creative Computing course, open to students in grades 9-12, you will have the opportunity to spark interest in CS and encourage students to pursue additional CS courses in the future. This one-semester course covers the foundations of CS, including the basics of HTML, CSS, and JavaScript, utilizing the CodeHS curriculum. Your natural talents will be fostered in this innovative environment, and we will provide the training and support to help you become an incredibly effective teacher. At Mastery we value Continuous Improvement and want you to learn and grow in your craft. We utilize a team of Assistant Principals, central-office coaches, and school-based content teams to provide every teacher coaching and feedback. We have professional development or peer collaboration time built into our staff calendar. Qualifications: Genuine interest, belief, and care for students’ personal and academic success The ability to motivate, support, and challenge students in a student-centered, standards-driven classroom community Commitment to professional growth, self-reflection, receptiveness to feedback, and a desire to continuously improve A positive mindset and a drive for personal excellence A strong sense of professional responsibility as well as personal accountability for student achievement Solutions-oriented resiliency to respond positively and effectively to challenges Outstanding instructional skills driven by data and delivered through rigorous and engaging strategies Duties and Responsibilities: Commit to ongoing professional development in the spirit of continuous improvement Develop rigorous and appropriate lesson plans, assignments, and assessments in cooperation with Mastery school-based leadership and curricular resources developed by Mastery’s Central Office Academic Team Work closely with school leaders to analyze student assessment data to measure progress and use data to inform instruction Collaborate in grade level teams to discuss student work, share best practices, plan events for joy and humor, and ensure student mastery of standards Engage families in their children’s education by building relationships and maintaining regular communication Education and Experience: Bachelor’s degree required with a record of personal, professional, and/or academic achievement Teacher certification- completed or in process Commitment to and experience working with underserved communities Determination to drive student achievement and set high expectations for all students Demonstrated expertise in subject area Physical Requirements: Ability to physically perform the essential duties of the role, and to work in the environmental conditions required, such as: traveling to network campuses; maneuvering in office spaces (including standing, walking, sitting for long periods of time, speaking loudly and clearly, seeing and hearing things both near and far away); stooping, kneeling, reaching file cabinets/shelves; fine finger and hand manipulation in use of computer, chalkboard, dry erase, &/or projectors; filing, faxing, scanning, coping, typing, mailing, and making phone calls; sitting for up to two (2) hours looking at a computer monitor, using a keyboard/mouse, and typing. Mastery's Benefits Package: We offer a full benefits program and opportunities for professional growth. Some of our most popular benefits include our 403(b) retirement plan for PA employees (with a 5% match from Mastery), enrollment in the State of New Jersey Pension Plan for NJ employees, a robust Employee Assistance Program, mental health and counseling programs, an annual Professional Development Fund, and discounts and perks at a myriad of retailers, travel organizations, insurance providers, and so much more, as well as a Benefits VIP Helpdesk to help you navigate various benefits-related topics. Please go here to see all of our Benefits offerings ! Annual Calendar: As you plan to make Mastery your new work home, please feel free to review our Calendar for the 24/25 School Year . We like to think our calendar is a benefit of working here too! Why You Should Apply: Studies have shown that women and people of color are less likely to apply for jobs unless they believe they can perform every job description task. We are most interested in finding the best candidate for the job, and that candidate may come from a less traditional background. Mastery may consider an equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.
Posted 30+ days ago

Manufacturing Sciences & Technology (MSAT) Process Engineer
Orca BioSacramento, CA
More than one million people in the United States today are fighting blood cancer. While a traditional allogeneic stem cell transplant has been the best hope for many, the transplant itself can prove fatal or lead to serious conditions, such as graft vs. host disease. Orca Bio is a late-stage biotechnology company redefining the transplant process by developing next-generation cell therapies with the goal of providing significantly better survival rates with dramatically fewer risks. With our purified, high-precision investigational cell therapies we hope to not only replace patients' blood and immune systems with healthy ones, but also restore their lives. We have built a state-of-the-art, 100,000-square-foot manufacturing facility in Sacramento, CA (7910 Metro Air Pkwy) to ensure the consistent and reliable delivery of our high-precision cell therapy products. This site is essential to advancing our clinical pipeline and supporting future commercial availability of our life-saving therapies. Summary of Role: The MSAT Process Engineer works to improve the efficiency and safety of the drug product manufacturing process. This role is responsible for life cycle management of commercial products including process monitoring and troubleshooting, implementation and validation of process improvements and changes, and supporting investigations and corrective/preventive actions. Responsibilities Performs ongoing monitoring of existing commercial products and processes Generate metrics and reports for process monitoring and continuous process verification Support process improvements and changes including electronic batch record creation and modifications Investigates process events and implements corrective and preventive actions Provides troubleshooting support for manufacturing events, equipment performance and material issues Performs root cause analysis to isolate cause of events and determine appropriate corrective actions Authors, executes and owns change controls, technical protocols, reports and activities to support improvements Writes and ensure proper execution of validation protocols and testing in line with required life cycle management activities Education & Experience Requirements B.S. in Engineering or similar fields 3+ years of experience with manufacturing processes and equipment in related fields: biologics, pharmaceutical fill and finish or drug substance manufacturing, Chemical or food industries Prior experience in regulated, GMP manufacturing operations Experience in biotechnology and cell therapy manufacturing preferred Strong communication and problem solving skills, with a desire to improve upon established processes Personal Qualities & Physical Demands Highly detail oriented with special attention to quality, compliance and safety Ability to multitask and handle multiple responsibilities simultaneously; able to prioritize Demonstrates strong work ethic, curiosity to learn and contribute Strong interpersonal skills and ability to communicate effectively Ability to work in a collegial and collaborative manner, independently and as part of a team Ability to work in a fast-paced start-up environment while following SOPs Highly tolerant and respectful of all team members A sense of humor is always appreciated Follow cleanroom protocols, e.g. no cosmetics including make-up, painted nails, jewelry or piercings, and must disclose any shedding skin condition Occasional need to ascend/descend stairs within workspace; job requires standing/walking The anticipated annual salary range for this job is based on prior experience in the role/industry, education, location, internal equity, and other job-related factors as permitted by law. You will also be eligible to receive pre-IPO equity, in addition to medical, dental, and vision benefits, flexible PTO, 401(k) plan, life and accidental death and disability coverage, and parental leave benefits. Other perks include free daily lunches and snacks at our on-site locations. Who we are We are driven by a passion for science and compassion for patients. We act with urgency to ensure our treatments are one day accessible to all who need them. We live by our core values of passion, courage, and integrity. Excellence in our work means the chance to unlock a better quality of life for our patients, and with that comes tremendous responsibility. We innovate on a path that hasn’t been paved. We embrace an entrepreneurial spirit and take calculated risks to achieve our mission. We aren’t afraid to ask “why not” and challenge the status quo. We maintain a start-up culture of camaraderie and leadership by example, regardless of title. We’re proud to be an equal opportunity employer, and recognize that celebrating our differences creates stronger, lasting solutions that better serve our team, our patients and their healthcare providers. To learn more: https://orcabio.com/join-our-team/ The anticipated annual salary range for this job is based on prior experience in the role/industry, education, location, internal equity, and other job-related factors as permitted by law. For remote-based positions, this range may vary based on your local market. You will also be eligible to receive pre-IPO equity, in addition to competitive medical, dental, and vision benefits, flexible PTO, 401(k) plan, life and accidental death and disability coverage, and parental leave benefits. Other perks include free daily lunches and snacks at our on-site locations. Who we are We are driven by a passion for science and compassion for patients. We act with urgency to ensure our treatments are one day accessible to all who need them. We live by our core values of passion, courage, and integrity. Excellence in our work means the chance to unlock a better quality of life for our patients, and with that comes tremendous responsibility. We innovate on a path that hasn’t been paved. We embrace an entrepreneurial spirit and take calculated risks to achieve our mission. We aren’t afraid to ask “why not” and challenge the status quo. We maintain a start-up culture of camaraderie and leadership by example, regardless of title. We’re proud to be an equal opportunity employer, and recognize that celebrating our differences creates stronger, lasting solutions that better serve our team, our patients and their healthcare providers. Notice to staffing firms Orca Bio does not accept resumes from staffing agencies with which we do not have a written agreement and specific engagement for a particular opening. Our employment activities, inquiries and offers are managed through our HR/Talent team, and all candidates are presented through this channel only. We do not accept unsolicited resumes, and we rarely outsource recruitment.
Posted 2 weeks ago

Associate Director, Learning Technology & Design
CSL BehringBoca Raton, Florida
The Opportunity: Reporting to the Director, Learning Operations, as the Associate Director of Learning Technology & Design , you will play a pivotal role in shaping learning strategies and experiences for the organization. You will lead the design, implementation, and evaluation of innovative learning solutions that align with business objectives and learner needs. You will have expertise in instructional design, learning technologies, and data-driven measurement strategies, combined with strong leadership and project management skills. You will stay abreast of learning content best practices and emerging technologies to drive innovation in learning and development initiatives. You will collaborate closely with learning departments across CSL functions and manage strategic oversight and governance of the enterprise LMS/LXP system. This is a dynamic and impactful role, offering the opportunity to lead innovation in learning strategies and technology, and contribute to the organization’s growth and success. This is a hybrid role, which offers a combination of an onsite and remote work schedule . #LI-hybrid The Role: Learning Technology Strategy & Implementation: Lead the evaluation, selection, and implementation of learning technologies, including Learning Management/Experience Systems (LMS/LXP), content creation tools, and emerging digital learning platforms. Drive innovation by integrating cutting-edge technology solutions (e.g., micro-learning, AI) to enhance learner engagement and accessibility. Liaise with business units to strategize innovative learning tools and technology and provide best practices for leveraging Workday Learning. Partner with Quality/Veeva and other LMS System owners to ensure enterprise alignment. Lead change, training and communications for Workday Learning enhancements. Responsible for measurement and reporting from Workday Learning. Instructional Design & Learning Experience Development: Oversee the design and development of effective, scalable, and engaging learning experiences using instructional design best practices. Apply learning theories and design frameworks to create multimodal learning solutions such as e-learning courses, virtual workshops, and performance support materials. Manage instructional design vendor partnerships. Measurement & Analytics: Develop and implement data-driven strategies to measure the effectiveness and ROI of learning initiatives, incorporating both quantitative and qualitative approaches. Analyze learning data to assess engagement, knowledge retention, and performance improvement, providing actionable insights to stakeholders. Drive measurement & analytics standardization and best practices across other business unit learning functions where possible. Leadership & Collaboration: Collaborate closely with and provide guidance to HR’s Employee Experience & Services Workday Learning support team. Manage selection and deployment of instructional designers to HR and non-HR business projects as needed via third party vendor(s). Collaborate with key stakeholders across departments to align learning initiatives with organizational goals. Provide expertise to key stakeholders around the most effective training approaches to fit their learning objectives. Project & Stakeholder Management: Lead complex learning projects from inception to completion, ensuring timely delivery and high-quality outcomes. Build strong partnerships with internal business units and external vendors to deliver impactful learning solutions. Your Skills and Experience: Bachelor’s degree in Instructional Design, Learning Technology, Learning & Development or a related field (Master’s degree preferred). 8+ years of experience in learning design, instructional technology, learning analytics or a related field. Workday Learning experience is required. Proven track record of designing and implementing learning solutions using digital technologies. Strong experience with learning management and learning experience systems (LMS/LXP), authoring tools, and analytics platforms. Expertise in data analysis and measurement techniques for evaluating learning effectiveness. Extensive program design/delivery experience across multiple topics, geographies/cultures, and learning modalities, including e-learning, instructor-led training, and virtual instructor-led training. Project management experience, including managing timelines, budgets, and stakeholder communications. Capable of influencing others and organizational outcomes without direct authority. Strong knowledge of instructional design models such as ADDIE, SAM, and design thinking approaches. Familiarity with e-learning standards (SCORM, xAPI, etc.). Experience with data visualization tools to present learning insights. Knowledge of adult learning principles and learner engagement strategies. Excellent written, verbal, and interpersonal communication skills. Proactive problem solver with a results-driven mindset. Creative thinking and problem-solving skills, with a focus on driving innovation in learning solutions. Ability to thrive in a fast-paced environment, balancing strategic priorities with operational demands. Travel Requirements: Domestic and International travel may be required from time to time. Our Benefits CSL employees that work at least 30 hours per week are eligible for benefits effective day 1. We are committed to the wellbeing of our employees and their loved ones. CSL offers resources and benefits, from health care to financial protection, so you can focus on doing work that matters. Our benefits are designed to support the needs of our employees at every stage of their life. Whether you are considering starting a family, need help paying for emergency back up care or summer camp, looking for mental health resources, planning for your financial future, or supporting your favorite charity with a matching contribution, CSL has many benefits to help achieve your goals. Please take the time to review our benefits site to see what’s available to you as a CSL employee. About CSL Behring CSL Behring is a global leader in developing and delivering high-quality medicines that treat people with rare and serious diseases. Our treatments offer promise for people in more than 100 countries living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. Learn more about CSL Behring . We want CSL to reflect the world around us As a global organization with employees in 35+ countries, CSL embraces inclusion and belonging. Learn more about Inclusion & Belonging at CSL. Do work that matters at CSL Behring!
Posted 1 week ago

Orlando Technology Audit & Advisory Senior Consultant
ProtivitiOrlando, Florida
JOB REQUISITION Orlando Technology Audit & Advisory Senior Consultant LOCATION ORLANDO ADDITIONAL LOCATION(S) JOB DESCRIPTION You Belong Here T he Protiviti Career provides opportunity to learn, inspire, and advance within a collaborative and inclusive culture . We hire curious individuals for whom learning is a passion. We lean into our mission: We Care. We Collaborate. We Deliver. At every level, we champion leaders who live our values of integrity, inclusion, innovation, and commitment to success . Imagining our work as a journey, we believe integrity guides our way, inclusion moves us forward together, innovation creates new destinations, and our commitment to success empowers us to deliver on our vision to be the most trusted global consulting firm . Where We Need You: Protiviti is looking for a Technology Audit & Advisory Senior Consultant to join our grow ing team . What You Can Expect: As a Senior Consultant, you will be a mentor, trainer, and coach to Interns and Consultants a s you facilitate the successful completion of project work plans. You’ll identify areas of risk and opportunities to increase efficiency. You’ll strengthen relationship s and deepen your abilities to communicate, gain trust, and network with client personnel and professional associates. At the direction of M anagers, you may accept responsibility for decision-making in areas including establishing project scope and work plans, project staffing, preparation of deliverables , and application of methodologies. At Protiviti, Technology Audit & Advisory focuses on: Helping clients better manage risks associated with their use of technology, to protect and lead enterprise value. Innovation: new ways of thinking and new ways of doing. Technology enablement: analytics, automation and other new tools and methods. Staying current: building skills in all areas of evolving technology. Senior Consultants in Technology Audit & Advisory work with clients to assess, identify risk, advise, and consult on different technology related topics, including: IT General Controls (ITGC) IT Frameworks Cybersecurity Cloud Audit Data Governance & Privacy Enterprise Applications Technology Resilience Disaster Recovery IT SOX Analytics Emerging Technologies Control programs Technology Enablement What Will Help You Be Successful: You enjoy identifying areas of business and technology risk, and opportunities to improve efficiency , increase performance, and help clients better utilize all technologies. You are motivated to learn and interested in all things related to data and technology, including the latest trends and developments. You are passionate about build ing relationships with clients and providing clients with exceptional experiences. You have an inherent interest in project management and team leadership. You c ontribute to a positive team culture that fosters open communication among all engagement team members. You create development opportunities for others and ways for your team to improve our clients and communities. You have i nterest in working with a diverse portfolio of clients across multiple industries. Do Your Talents Include the Following? Experience with or understanding of: IT audit methodologies and developing necessary audit deliverables, including process flows, work programs, audit reports, and control summaries. Commonly used internal control frameworks, including COBIT, ISO 27001, NIST CSF, CIS, ITIL, etc. Sarbanes-Oxley Act provisions and methodologies for achieving compliance, in particular the technology implications and requirements. Exposure to and/or interest in: The latest trends and developments in data and technology, including high-growth topics of cybersecurity, cloud, data governance, privacy, analytics, enterprise applications (e.g., SAP, Oracle, Workday, Salesforce, Microsoft Dynamics etc.), disaster recovery, systems development methodologies etc. Analytics and technology enablement (automation, AI/ML etc.). Evaluating, summarizing, organizing, and interpreting data. Establishing and cultivating business relationships and a professional network. Ability to translate and communicate technology topics and audit issues to client personnel, including executives. Supervisory experience of teams including mentoring, oversight and review of work, coordination across teams, and understanding how to motivate. E xperience performing documentation of findings and summarizing recommendations. Your Educational and Professional Qualifications: Bachelor’s degree in a relevant discipline ( e.g., Accounting, Finance, Information Technology, Cybersecurity, or b usiness- r elated f ield). 2 + years working in internal audit, consulting, assurance services, risk and control programs, or related field, either in professional services or industry. Proficiency in Microsoft Office suite applications with specific emphasis on Word, Excel and PowerPoint. Secondary emphasis on Visio and Access. Proficiency in PowerBI , Tableau, Alteryx, SQL, Python, and/or RPA Solutions a plus . Professional c ertification such as CIA, CRMA, CISA, CISM, CISSP, or similar preferred. Our Hyb rid Workplace Protiviti practices a hybrid model, which is a combination of working in person with a purpose and working remotely. This model creates meaningful experiences for our people and our clients while offering a flexible environment. The ratio of remote to in-person requirements varies by client, project, team, and other business factors. Our people work both in-person in local Protiviti offices and on client sites, which can include local or out-of-state travel based on our projects and client requests and commitments . #LI-Hybrid Protiviti is not registered to hire or employ personnel in the following states – West Virginia, Alaska. Starting salary is based on a full-time equivalent schedule. Placement in the range is dependent upon experience, skills and geographic work location. Below is the salary range for this job. $87,000.00 - $130,000.00 Our annual bonus plan provides eligible employees additional cash and/or discretionary stock compensation opportunities. Below is the bonus target opportunity for this job. 10% The total cash range is estimated from the sum of the base salary range plus the bonus target opportunity. Below is the estimated total cash range for this job. $95,700.00 - $143,000.00 Employees are eligible for medical, dental, and vision coverages, FSA and HSA healthcare accounts, life and accident insurance, adoption and fertility assistance, paid parental leave up to 10 weeks, and short/long term disability. We offer eligible employees a company 401(k) savings and investment plan with an employer match of 50% on the first 6% of your contributions. We provide Choice Time Off (CTO) for vacation, personal needs, and sick time. The amount of (CTO) varies based on years of service. New hires receive up to 20 days of CTO per calendar year. Protiviti also recognizes up to 11 paid holidays each calendar year. Learn more about the variety of rewards we offer at Protiviti at https://www.protiviti.com/sites/default/files/2025-01/2025_u.s._benefit_highlights.pdf . Any benefits outlined are part of our reward offerings for full-time employees in the U.S. Your Open Enrollment materials, insurance contracts, plan documents and Summary Plan Descriptions together comprise the official plan document which legally governs the administration of your benefit plans. Protiviti reserves the right to terminate or amend your benefit plans in any way and at any time. Protiviti is an Equal Opportunity Employer. M/F/Disability/Veteran As part of Protiviti’s employment process, any offer of employment is contingent upon successful completion of a background check. Protiviti is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to HRSolutions@roberthalf.com or call 1.855.744.6947 for assistance. In your email please include the following: The specific accommodation requested to complete the employment application. The location(s) (city, state) to which you would like to apply. For positions located in San Francisco, CA: Protiviti will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. For positions located in Los Angeles County, CA: Protiviti will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Protiviti is not registered to hire or employ personnel in the following states – West Virginia, Alaska. Protiviti is not licensed or registered as a public accounting firm and does not issue opinions on financial statements or offer attestation services. JOB LOCATION FL ORLANDO
Posted 30+ days ago

Benefit Technology Associate
Hub International Insurance ServicesNewport Beach, California
Job Description IGNITE YOUR PASSION * IMPACT WHAT MATTERS WHO WE ARE. Breaking Boundaries for 25 years - and counting. The world is rapidly changing, and HUB is here to advise businesses and individuals on how to prepare for the unexpected. With more than 530 HUB offices across North America and ranked 5th among the world’s largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected through unrelenting advocacy and tailored insurance solutions. Our growing team of professionals across North America represents a broad, deep, and one-of-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community. WE LOVE OUR PEOPLE & OUR PEOPLE LOVE US. We have the competitive, exciting, and friendly work environment you are seeking. We strategically position our employees for longevity and success by investing in their future and providing continuous opportunities for growth and development . Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. We welcome ALL candidates and are proud of our wonderfully diverse employee population. What our people say about HUB: “HUB LAOC is a place where I have every opportunity to share my voice and be part of the diverse culture in our organization. I feel very confident as my authentic self and know I have a place at HUB where my ideas and contributions are welcomed, valued, and respected.” Glenn - VP, Constituent Experience “My life at HUB. You become a part of an organization that strives for excellence, a strong sense of community and gives back. There is never a dull moment, and I've learned so much in such a short period of time. HUB LAOC does a great job at organizing events to include everyone where I get to meet and collaborate with other team members.” LaKeisha - Account Manager WE’LL TAKE CARE OF YOU. We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help you reach your health, retirement, and professional goals. Our suite of benefits includes PPOs, HMO, HSA, FSA, vision coverage, dental coverage, pet insurance, paid time off, a generous 401k plan and more! In the Benefits Technology Associate role, the successful candidate thrives in a team environment supporting the Benefit Technology Team with a high volume of administrative responsibilities, performing the following duties: Administrative support for the Team Setup, maintain and update Broker Management System and Project Management System. Process requests on Benefit Technology platforms. Request information from carriers and vendors as needed. Assist with running various reports for Team and clients. Assist with managing intake process. Assist with researching requests for Team and clients. Provide high quality of work with a professional demeanor, technical accuracy and conformity to company policies. FACTORS FOR SUCCESS: 1 year of related customer service experience and/or training in health care or benefits administration; or equivalent education and experience. Bachelor’s degree is preferred. Strong technical knowledge and ability to learn new applications quickly. Strong customer service skills. Problem Solving – Identify and resolve problems in a timely manner; Gather and analyze information skillfully; Develop alternative solutions; Work well in group problem solving situations; Use reason even when dealing with emotional topics. Customer Service – Manage difficult or emotional customer situations; Respond promptly to customer needs; Solicit customer feedback to improve service; Respond to requests for service and assistance; Meet commitments. Strong ability to multi-task and handle a high volume of work. Teamwork – Support everyone’s efforts to succeed. Correctly follow HUB International policies and procedures, escalation protocol, communications best practices and documentation standards. *Position can be a hybrid role (3 days in the office and 2 days at home) * The expected hourly rate for this position is $22.00 to $24.00 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity and commissions for some positions. TAKE THE FIRST STEP TOWARD AN AMAZING FUTURE. We want to meet you! Apply today and start your journey to a better tomorrow. #LI-DD Department Account Management & Service Required Experience: 1-2 years of relevant experience Required Travel: No Travel Required Required Education: High school or equivalent HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Posted 1 day ago

Product Manager - Construction Technology
RDO Equipment Co.Salt Lake City, UT
This individual will provide leadership and product expertise on specific technology equipment lines and build long term relationships to maximize company profitability and market share. This individual will be expected to specialize in the equipment lines and provide support to store leadership, sales professionals, and account managers on the products. This candidate can be located out of any of our Mountain Construction locations. $90000 - $120000 / year Compensation & Benefits: Bonus potential Comprehensive benefits package Training and development, as well as opportunities to grow within the organization Specific Duties Include: Demonstrate leadership in all aspects of the of the product line. Partner with General and Store Managers to execute and support the Field Technology Leadership Assessment process. Coach, mentor and build our technology dedicated sales teams. Provide leadership to the Positioning team. Create and manage technology programs and support regional management in their execution. Provide oversight and support of inventory, aging, rental utilization and turn for each region. Lead ordering and negotiations with manufacturer partners. Participate in manufacturer partner leadership events and councils as required. Targeted large account technology engagement. Support the training plan process for RDO Equipment Co. Construction, Compact Construction, and Technology sales teams. Direct and motivate a professional sales team to accomplish the company's objectives. Manage activity in S2, expense reporting, and cross-functional reporting (i.e. service, parts, etc.). Ensure all RDO Equipment Co. policies and procedures are followed within the product line. Advise sales team throughout the sales process, including but not limited to prospecting and closing; performing research and acquiring information on target customers; developing goals, quotas, and forecasts; analyzing sales statistics; and developing sales campaigns. Coach and mentor sales team on the following topics, including but not limited to needs/features/benefits, closing, time and territory management, negotiating, product knowledge, productivity, and gross margin. Create and monitor annual sales department benchmarks and budget, in alignment with the organization's financial and operational objectives. Ensure customer satisfaction. Work with the sales team to know the customer's current and future expectations and work with all store departments to resolve customer concerns. Work with all stores to make sure their parts and service staff is trained on this product. Lead the sales team to effectively understand and use manufacturers' products and programs to attain acceptable market share levels. Manage inventory and assets. Ensure that appropriate communications take place throughout the location/s by facilitating/participating in monthly open-book meetings, conducting regular team meetings, encouraging an open-door policy, and proactively seeking feedback from team members. Foster an engaged work environment within the location/s, encouraging accountability, open communication, teamwork, and a commitment to serving the customer. Lead and manage all business and/or department activities related to ensuring the customer experience is positive and that all team members are committed to creating solutions and long term relationships with customers. Ensure that the company/location reputation and image in the community is consistent with RDO Core Values, and that business relationships with all stakeholders are not compromised. Manage the evaluation, allocation, and management of physical and financial resources and administer the hiring, development/training, management, evaluation, and effective assignment of people resources. Responsible for ensuring that sound and safe business practices and processes are implemented and continuously improved to effectively and efficiently achieve ethical business objectives. Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook. Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set. Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service. Perform all other duties as assigned by management in a professional and efficient manner. Job Requirements: Previous supervisory/management experience preferred Industry experience; 5+ years preferred Solid understanding of market conditions Excellent customer service skills Excellent oral and written communication skills Strong computer skills College degree preferred
Posted 30+ days ago

Head Of Vehicle Technology Innovation And Testing
Safelite AutoGlassLansing, MI
Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. Head of Vehicle Technology Innovation and Testing Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. A Brief Overview The Manager of Vehicle Technology Innovation and Testing will be responsible for leading, developing, testing, and implementing all official processes and solutions related to the recalibration and resetting segment of the business. This role will ensure adherence to the defined Belron testing protocols and will be responsible for ownership of the Belron Way of Recalibration, including all definitions, technology solutions, and service processes. The Manager of Vehicle Technology Innovation and Testing will provide leadership and guidance to multiple teams, continuously creating, maintaining and evolving recalibration service solutions across all business units in response to evolving vehicle technology in the marketplace. What you will do Define and develop vehicle technology solutions, including the required hardware, software and processes Draft, publish, and maintain technical processes and documentation relating to recalibration. Work with our external technology partners to accelerate the development of required solutions Accelerate the implementation of developed solutions through building up a network of internal business experts Validate the business benefit of technology solutions through testing in the regional R&D facilities (currently in US, Germany and Australia) Deliver business benefit through targeted business unit pilots Accelerate global benefit through developing and leading implementation plans that include initial availability and country roll out data and a robust communication strategy will all key stakeholders Lead vehicle technology solution testing within the R&D centers, which includes (but not limited to): o Competitor recalibration solution comparisons o New Belron recalibration or reset technology evaluation o Problem vehicle solution testing Lead and execute the testing of vehicle safety system recalibration/adjustment/resetting solutions across the multiple international R&D facilities, in accordance with the defined Belron testing protocols. Provide leadership and guidance to three different teams as they perform testing and benchmarking Build and maintain strong partnerships with a network of internal experts Build and maintain strong partnerships with key external technology experts Develop and lead global communications on relevant topics with key stakeholders based on a defined plan Act as the Chairperson for an international recalibration and tool testing committee Draft, publish and maintain Belron Global Tool Testing and Calibration Testing protocols and results. Support the Belron testing center network with analysis of global processes/products. Support client/internal stakeholder visits to the R&D Center to showcase technical excellence. Education Qualifications Relevant technology or science related degree Required Master's Degree or PhD in same Preferred Experience Qualifications [5+ years] Automotive Technology / Engineering/ Diagnostics [5+ years] Experienced in product Research and Development / Testing Has worked for a vehicle manufacturer in the research and development area Preferred Skills and Abilities Proven expertise in automotive electronic systems, their functionality and fault diagnosis Proven experience in leading and executing testing of vehicle safety systems. Strong understanding of OEM repair methods and requirements. Experience in developing and implementing technology solutions and service processes. Excellent leadership and team management skills. Ability to collaborate with international teams and committees. Vehicle OEM Software / Service Information and Aftermarket Software / Hardware Track record of being able to refine/identify opportunities by isolating variables Ability to multitask, comfortable with changing priorities, self-starting, problem solving Ability to collaborate with a global team High communication skills both verbal and written and ability to present technical material Microsoft Word/Excel/PowerPoint Available for regular travel Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you. #LI-HL1 #Hybrid - Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'. Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at Safelite.com/Careers. Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment. This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices. -
Posted 2 weeks ago

Technology Change Management Strategic Advisor
Truist Financial CorporationAtlanta, GA
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: This position is on-site The Technology Change Management Strategic Advisor is responsible for managing and coordinating changes to IT systems and infrastructure in a controlled and systematic way, ensuring minimal disruption to services and aligning with business priorities. This role supports the development, implementation, and continuous improvement of change management policies, procedures, and best practices. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Develop, implement, and maintain IT change management processes in alignment with ITIL standards. Evaluate, coordinate, and communicate all change requests across infrastructure, applications, and services. Facilitate Change Advisory Board (CAB) meetings, ensuring all stakeholders are informed and consulted. Maintain the change calendar, tracking all changes and ensuring conflicts are identified and resolved. Ensure that risk assessments, test plans, and rollback procedures are in place for all changes. Collaborate with service owners, project teams, and technical leads to assess and prioritize changes. Monitor change implementation and perform post-change reviews to assess impact and success. Provide regular reporting on change activity, success rates, and areas for improvement. Contribute to audits and compliance initiatives by maintaining accurate documentation and controls. QUALIFICATIONS Required Qualifications: Bachelor's degree in Business, Management, or Management Information Systems-related field, or equivalent education and related training 7 to 10 years of progressively responsible leadership experience in technology; 10 years of experience in technology strategy and/or architectural domains Comprehensive experience with various architectural domains such as application, data, infrastructure, security and integration Broad understanding of technology and architectural concepts Ability to interact effectively with Executive Management Strong interpersonal, collaboration and communication skills Ability to think and act strategically Substantial experience as a senior-level negotiator for contract/vendor management Demonstrated proficiency in basic computer applications, such as Microsoft Office software products Preferred Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience). 3-5 years of experience in IT service management or change management roles. Strong knowledge of ITIL processes; ITIL Foundation certification preferred. Experience with change management tools (e.g., ServiceNow, Remedy, Jira). Excellent organizational and communication skills, with the ability to influence stakeholders. Strong analytical skills and attention to detail. Experience in financial services or other highly regulated industries. Familiarity with Agile and DevOps environments. Certification in ITIL Intermediate (Service Transition or Service Operation) or Change Management. Experience with stakeholder management, risk assessment, problem solving, communication and facilitation, continuous improvement, compliance and audit readiness General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify
Posted 1 week ago

Technology Operations & Billing Support Manager
American International GroupCharlotte, NC
Technology Manager, Global Legal, Compliance & Regulatory (GLCR) Service Delivery Who we are: American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide financial security. Get to know the business: The Global Legal, Compliance & Regulatory (GLCR) Service Delivery team is dedicated to meeting the foundational business, operations, and technology management needs of department through the delivery of advice, tools, and processes that help our business clients deliver legal, regulatory and compliance services in the most effective manner possible. About the role: Reporting to the Head of Technology for Global, Legal, Compliance & Regulatory (GLCR) within the GLCR Service Delivery team, the Technology Operations & Billing Support Manager will be responsible for supporting and improving the department's processes, tools and technologies in order to maximize the efficiency and effectiveness of the department; providing project support for key initiatives; and managing all business, operations and technology aspects of the Global Legal, Compliance and Regulatory Affairs technology application stack; including relationship management with external technology vendors and acting as a primary liaison with Corporate IT to align with AIG enterprise technology standards. You'll contribute to the group's transformation agenda, particularly in support of digitizing key GLCR documents and improving overall attorney and support professional workflow, ensuring the team is positioned to positively impact the Company's strategic direction. The Technology Manager will also oversee the billing support function to ensure high-quality, timely payments to our law firms and vendors. Specific Responsibilities Include: Drive increased automation, adoption and effective use of technology and subscription solutions, including recommending and implementing solutions related to legal, compliance, regulatory tools, including eBilling, matter management, entity management, collaboration, knowledge management, contract management, and other critical department applications, as well as recommendations for retiring ineffective or outdated applications. Manage and support legal operations continual improvement projects: Analyze emerging legal operations trends and develop roadmap to advise on upgrades and improvements to business processes and tools. Oversee and maximize use of the function's automated electronic billing tool, including strategy, support and workflow; maintain accurate permissions, controls, engagement terms and invoicing guidelines; partner with e-billing vendor to ensure all enhancements are made and recorded in a timely fashion Ensure critical data elements are captured accurately and efficiently to enable reporting and analytics Qualifications: 5+ years of progressive technology and/or legal operations BA degree or equivalent; Masters degree is preferred Interest in law firm/legal vendor management Experience with Billing support functions and process/ticketing management Ability to work independently and succeed in fast-paced environment Experience managing and prioritizing multiple concurrent projects Demonstrated analytical mindset and ability to synthesize information A look at our benefits At AIG, we have a 100-year legacy of working to make the world a better place. And that begins with our employees. We're proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection, and wellbeing. We provide a variety of leaves for personal, health, family, and military needs. For example, the "Giving Back" program allows you to take up to 16 hours a year to volunteer in your community. We also believe in fostering our employees' development and offer a range of learning opportunities for employees to hone their professional skills to position themselves for the next steps of their careers. AIG also has a tuition reimbursement program for eligible employees to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress. We are an Equal Opportunity Employer It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At AIG, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives. Enjoy benefits that take care of what matters At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family. Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become. Welcome to a culture of belonging We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com. Functional Area: LG - Legal, Regulatory & Gov't Affairs AIG Employee Services, Inc.
Posted 30+ days ago

Pwc Technology - Salesforce System Architect
PwCHouston, TX
Industry/Sector Not Applicable Specialism IFS - Information Technology (IT) Management Level Senior Manager Job Description & Summary At PwC, our people in integration and platform architecture focus on designing and implementing seamless integration solutions and robust platform architectures for clients. They enable efficient data flow and optimise technology infrastructure for enhanced business performance. Those in solution architecture at PwC will design and implement innovative technology solutions to meet clients' business needs. You will leverage your experience in analysing requirements, developing technical designs to enable the successful delivery of solutions. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story. Apply systems thinking to identify underlying problems and/or opportunities. Validate outcomes with clients, share alternative perspectives, and act on client feedback. Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. Deepen and evolve your expertise with a focus on staying relevant. Initiate open and honest coaching conversations at all levels. Make difficult decisions and take action to resolve issues hindering team effectiveness. Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. As part of the System Architecture team you are expected to make IT design recommendations and manage IT architecture and engineering designs and domains. As a Senior Manager you are expected to lead large projects, innovate processes, and maintain operational excellence while interacting with clients at a senior level to drive project success. You are expected to collaborate with other Architects and Developers to provide technical design guidance to align with strategy and applicable technical standards. Responsibilities Make IT design recommendations Manage IT architecture and engineering designs Lead large projects confirming operational excellence Interact with clients at a strategic level to drive success Collaborate with architects and developers for technical design Align technical standards with strategic goals Innovate processes to enhance project outcomes Provide strategic guidance in technical domains What You Must Have High School Diploma 6 years of experience in progressive roles managing IT architecture and engineering designs and domains What Sets You Apart Bachelor's Degree in Information Technology, Computer Systems Analysis, Management Information Systems, Computer Applications, Computer Engineering, Computer Programming preferred Making IT design recommendations Established Software Development Lifecycles and methodologies Analytical thinking skills Lean IT principles and data driven approaches Protection of intellectual property and disaster recovery planning Architectural domain knowledge including cloud application architecture Business acumen to translate goals into technical specifications Building and maintaining relationships with senior leaders Travel Requirements Up to 20% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $89,000 - $315,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
Posted 1 week ago

Pwc Technology - Adobe System Architect
PwCCincinnati, OH
Industry/Sector Not Applicable Specialism IFS - Information Technology (IT) Management Level Senior Manager Job Description & Summary At PwC, our people in integration and platform architecture focus on designing and implementing seamless integration solutions and robust platform architectures for clients. They enable efficient data flow and optimise technology infrastructure for enhanced business performance. Those in solution architecture at PwC will design and implement innovative technology solutions to meet clients' business needs. You will leverage your experience in analysing requirements, developing technical designs to enable the successful delivery of solutions. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story. Apply systems thinking to identify underlying problems and/or opportunities. Validate outcomes with clients, share alternative perspectives, and act on client feedback. Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. Deepen and evolve your expertise with a focus on staying relevant. Initiate open and honest coaching conversations at all levels. Make difficult decisions and take action to resolve issues hindering team effectiveness. Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. As part of the System Architecture team you are expected to make IT design recommendations and manage IT architecture and engineering designs and domains. As a Senior Manager you are expected to lead large projects, innovate processes, and maintain operational excellence while interacting with clients at a senior level to drive project success. You are expected to collaborate with other Architects and Developers to provide technical design guidance to align with strategy and applicable technical standards. Responsibilities Make IT design recommendations Manage IT architecture and engineering designs Lead large projects confirming operational excellence Interact with clients at a strategic level to drive success Collaborate with architects and developers for technical design Align technical standards with strategic goals Innovate processes to enhance project outcomes Provide strategic guidance in technical domains What You Must Have High School Diploma 6 years of experience in progressive roles managing IT architecture and engineering designs and domains What Sets You Apart Bachelor's Degree in Information Technology, Computer Systems Analysis, Management Information Systems, Computer Applications, Computer Engineering, Computer Programming preferred Making IT design recommendations Established Software Development Lifecycles and methodologies Analytical thinking skills Lean IT principles and data driven approaches Protection of intellectual property and disaster recovery planning Architectural domain knowledge including cloud application architecture Business acumen to translate goals into technical specifications Building and maintaining relationships with senior leaders Travel Requirements Up to 20% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $89,000 - $315,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
Posted 1 week ago

Computational RF Engineer, Quantum Technology
HRLMalibu, CA
Essential Duties: We're looking for someone to join a team committed to understanding and improving the operation of quantum-dot-based spin qubit systems by working at the forefront of advanced spin qubit measurements. This research staff member will be contributing to the design, analysis and validation of complex broadband assemblies, with a focus on signal integrity (SI) and electromagnetic (EM) effects used to control highly complex Quantum Systems. Work closely with other domain experts performing related functional analyses (e.g. packaging design and analysis, circuit design, thermal/mechanical analysis, etc.). Required Skills: Experience or familiarity with one the following scientific and modeling tools: CAD / simulation, HSPICE, HFSS, Q3D, SI-Wave, CST Studio, Sonnet, ADS, Sigrity, etc. Solid understanding of core computer science fundamentals including data structures, algorithms, and computer architectures. (We use Python and GitLab) Ability and desire to work in a collaborative, team-based environment that integrates computer science, data science, physics, and engineering. Required Education: BS + 2 years of experience, or MS in Electrical Engineering, Applied Physics, Physics, Computer Science or related field. Candidates with different experience levels will be considered for other positions. Physical Requirements: Must be able to climb ladders to use elevated test equipment. Must be able to work safely in a laboratory environment, and be on-site at least 4 days a week. Special Requirements: U.S. Citizenship. Must have or be willing to apply for and maintain security clearance. Compensation: The base salary range for this full-time position is $99,705 - $124,683 + bonus + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range during the hiring process. Please note that the compensation details listed reflect the base salary only, and do not include potential bonus or benefits. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Posted 3 weeks ago

Project Controls Technology Specialist
HDR, Inc.durham, NC
At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story:' https://www.hdrinc.com/our-story ' Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. HDR is currently seeking a Project Controls Technology Specialist to develop and integrate technology solution and project controls methodologies to enhance project efficiency and success. Who You Are You are a dedicated and forward-thinking professional who thrives in leveraging technology to optimize project management and controls processes. Your analytical mindset, coupled with your passion for process improvement allows you to play a pivotal role in ensuring project success through the integration of cutting-edge tools and methodologies. You will collaborate closely with project managers, engineers, and other stakeholders to streamline processes, optimize resource allocation, and enhance project outcomes. This role involves collaborating closely with cross-functional teams, utilizing advanced project controls tools, and analyzing data to provide valuable insights that drive informed decision-making, seamlessly integrating advanced technology and project controls methodologies to optimize project performance. By implementing and managing project controls systems, tools, and software, this role will ensure efficient monitoring of project parameters like costs, schedules, and quality, while leveraging data analysis to uncover trends, risks, and opportunities. Collaborating with cross-functional teams, they develop and maintain accurate project schedules, manage costs, and contribute to risk mitigation strategies. Additionally, they provide training, foster collaboration, and drive continuous improvement, all aimed at enhancing project outcomes through the strategic use of technology-driven insights. Primary Responsibilities In the role of Project Controls Technology Specialist, we will count on you to: Support our clients' proactive efforts related to program and project controls, including but not limited to reporting, scheduling, cost, and risk management, using tools that provide visibility Develop and monitor project metrics, develop dashboards and collaboration sites to assist with project/program schedule monitoring and status communication to project/program management teams Work with multiple Project Managers and coordinate with multi-disciplinary teams Actively participate and spearhead project controls related topics at project coordination meetings Utilize project schedules in Microsoft Project, Primavera P6 or similar scheduling software and leverage their data in dashboard reporting Perform other duties as needed Cost control duties could include monitoring, analyzing, forecasting, reporting on cost expenditures, trends, processing payment applications/invoices Perform other duties as needed Preferred Qualifications 2 years project controls experience in the engineering and construction industry, including planning, estimating, forecasting, scheduling, cost control, schedule control, and project reporting Leadership skills Understanding of scheduling Understanding of Power Query and Power Automate Understanding of industry best practices Desire to learn new software and processes Experience with cost management and cost control Experience with QuickBase preferred Certifications: MCSA: BI Reporting Required Qualifications Bachelor's degree or equivalent experience in project construction management, engineering, or technology field Introductory experience and aptitude in business data management, processes, analysis Motivated self-starter and ability to think creatively Introductory skill set to include working with Microsoft 365 applications such as SharePoint Online, Excel, power Automate, Forms, Teams or Power BI Experience with converting business requirements into technical specifications and decide the timeline to accomplish tasks Strong decision-making skills Strong oral and written communication skills Strong interpersonal skills Ability to coordinate and prioritize multiple long- and short-term tasks simultaneously Strong organizational, analytical and problem-solving abilities An attitude and commitment to being an active participant of our employee-owned culture is a must What We Believe HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve. Our Commitment As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day. Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ , People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.
Posted 1 week ago

Safety Technology Coordinator
The Culinary Institute of AmericaHyde Park, NY
The anticipated hiring range for this position is $27 to $32 per hour. Hiring offers will be determined based on the final candidate's qualifications and experience. The recruiter can share more information about what the anticipated hiring rate would be based upon your specific qualifications during the selection process. The CIA offers a substantial benefits package that includes medical coverage available at no cost to qualifying employees, dental insurance, vision insurance, life insurance, short and long term disability insurance, retirement savings plan with high employer contributions, a generous paid time off program, and more! As the benefits package at the CIA results in a significant value above the base hiring rate for this position, we encourage you to apply so that our recruiters can share more information with you about the benefits of working for the CIA. POSITION SUMMARY The Safety Technology Coordinator is responsible for coordinating the functionality of all fire alarms, security, access control, carbon monoxide detection, and fire suppression systems located at the Hyde Park campus. The Safety Technology Coordinator will also assist with the plan for future expansion, ensuring that all new and existing fire alarm and security systems are fully tested and in compliance with all required codes. Additionally, the Safety Technology Coordinator will work in conjunction with the IT department, aiding in the physical installation of new security cameras (cabling and mounting devices), and providing support for the UHF radio system and associated portable devices. ESSENTIAL RESPONSIBILITIES Responsible for the installation, preventative maintenance, repair, troubleshooting, and diagnosis of all fire alarm, access control, and security systems. Aids in the installation and maintenance of security cameras, including the mounting of devices, cabling, setting campus standards, and maintaining parts and material inventories. Manage and maintain campus cable plants, including Ethernet, Fiber Optic, and other low voltage wiring. Assist in installation of security cameras, wireless access points, and other similar devices. Utilize tablet-based interface to generate, assign and close out work orders through the Institutes work order system. Follows blueprints, specifications, manufacturers literature and as directed. Interacts in a positive, professional and helpful manner with all campus stakeholders, including students, chefs, faculty, staff, outside vendors and campus guests. Communicates safety information and other information proactively to the right people and works to make sure that key people know about safety issues and important concerns in a timely and clear manner. Coordinates and conducts work in a way to minimize disruption to classes and other campus activities. Understands and follows all codes and safety practices required by the CIA or governing agencies. Proactively maintains equipment supplies and performs periodic campus-wide quality inspections and develops work orders as needed. Coordinates in-house labor with contracted services as required. Coordinates and oversees the work of contractors, ensuring the job is completed to specifications. Coordinates and schedules testing as required by New York State and other authorities. Remains current with fire codes and recommends courses of action for remedial and long-term planning. Assists in the planning process for new construction and renovation projects, reviewing proposed systems and overseeing the installation. Aids in the development and management of supply and contracted services budgets pertaining to Life Safety Technologies, including the UHF radio system and associated portable devices. Provides training and support to other departments, assisting with service and utilization of access control and security systems. Maintains documentation for all systems supported. Maintains documentation for all systems supported. Any and all other duties as assigned. REQUIRED QUALIFICATIONS Education: High School Diploma or equivalent. Experience: Minimum three (3) years of experience with network/data infrastructure. Minimum five (5) years of experience in the installation, service, and design of fire alarm systems. PREFERRED QUALIFICATIONS Experience working with Ansul and FM-200 fire suppression systems. Completion of trade school or higher education in low voltage/controls, such as fire alarms, security, or a related field. Work experience in higher education and/or commercial kitchens. REQUIRED SKILLS Must be able to read and understand blueprints, wiring diagrams and technical operating manuals. Must be experienced with hand/power tools, meters, installation, replacement, and troubleshooting of low voltage devices. Knowledge of NFPA 72 code. Strong analytical, problem-solving and conceptual skills. Strong teamwork and interpersonal skills; ability to be adaptable, dependable and handle multiple priorities simultaneously. Must be able to work from high places; on ladders, near the edge of roofs and other locations that present risks in a safe manner, following all constraints both formal and informal including OSHA and CIA and other applicable rules, protocols and procedures. Ability to multi-task and handle multiple priorities simultaneously. PREFERRED SKILLS Experience or understanding of supporting trades such as HVAC, electric or building controls. WORKING CONDITIONS Must be available based upon business needs with prior notification to work on evenings and weekends or in the event of an emergency. Under special circumstances, may be required to temporarily work on different shifts or off-hours and report to various supervisors based upon the needs of the Institute. Ability to sit, stand, walk, use hands to grasp, handle and feel materials, reach with hands and arms, stoop, kneel, crouch and taste or smell. Work is physically demanding and often requires heavy lifting of material weighing up to twenty-five (25) pounds and climbing to heights above twenty (20) feet. Ability to work in extreme temperatures, either hot or cold; temperatures can have a wide range including from -10 F to +120 F. Required to work outdoors, sometimes in extreme winter temperatures, in electrical rooms, crawl spaces and confined areas.
Posted 1 week ago

Public Relations Account Manager (B2B Technology, Cybersecurity, Financial Services)
HighwireDetroit, MI
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Job Description
About us
Highwire is a modern strategic communications and digital marketing agency designed for disruptive companies. We work with high-growth technology companies and established brands looking to reinvent themselves.
At Highwire, we believe that storytelling fuels transformation. And the most impactful stories represent all voices and perspectives. As a values-driven agency, we foster an inclusive environment where everyone—regardless of age, race/ethnicity, size, shape, gender identity, sexual orientation, religion and different abilities–can feel safe, celebrated and worthy.
We ensure every Highwire Walker has unique support to climb to success. Our commitment to diversity, inclusion and belonging is permanent and foundational to our business and culture. We aspire to change our industry and build a better future for all.
Our people-first culture is driven by four core values:
• Team Empowerment
• Growth Mindset
• Inclusion Always
• Fierce Distinction
We’re looking for individuals with big ideas, strong opinions, and the energy to bring them to life. If you thrive in an environment that values personal accountability, high standards, and boundless motivation, this is the opportunity for you. Be part of our award-winning culture and contribute to an exciting and growing business where you can make a real impact.
We are based in San Francisco, with offices in New York and Chicago. We are open to hiring in the following states: California, Connecticut, Florida, llinois, Massachusetts, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Texas, Utah, Virginia, Washington, Washington D.C.
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We’re looking for a visionary, creative type with 5+ years of experience growing teams and delighting clients. As an Account Manager, you will lead 3 to 4 teams doing everything from developing high-level strategy with clients to making magic happen with media, influencers and social media. Rock-solid writing skills, an in-depth knowledge of the technology industry and proficiency with all things digital and social are a must. We also take pride in our passionate and contemporary standard, so you should have a track record of leading edge thinking to develop programs that have a meaningful and relevant business impact. And, we love and adore our staff at all levels so we’re looking for someone to inspire and energize their teams and take Highwire to new heights. Technology background and established relationships with consumer tech media.
Key Responsibilities
- Media/Influencer Relations
- Strong relationships particularly with business, broadcast and influencer media and ability to direct staff to develop the same.
- Strong grasp and creative use of social media channels to engage and support efforts.
- Ongoing engagement of media for the agency (e.g. blog Q&A, lunch talks, etc.)
- Experience measuring the ROI of communications activities.
- Experience with social media influencer engagement, content campaigns, and media coverage amplification.
- Client Service/Management
- Ability to manage PR Programs from kick off through achieving goals.
- Ability to set aggressive but achievable goals based on generating news and ongoing coverage.
- Exceptional client management skills and deep personal investment in client success.
- Ability to manage through periods of change or challenge.
- Ability to think clearly and project confidence amid crisis situations or in the face of strong competition.
- Day to day contact for clients.
- Develop budget and team priority allocations and identify opportunities to increase budget.
- Lead media training sessions with clients including developing key messages and all follow up from session.
- Writing Proficiencies
- Ability to generate a plan for a campaign or an entire PR program.
- Ability to generate and edit award submissions, press releases, fact sheets, backgrounders, biographies, tour reports, briefing books, contributed articles, speaking opportunity abstracts, pitches, Q&As, company memorandum and general team correspondence; also responsible for their production and assembly.
- Professional, articulate and timely client communication. Development of consistent, creative, successful pitches.
- Agency Operations
- Maintain 2 direct reports, assist in development of goals for reports, deliver annual reviews and quarterly check ins.
- Participation in new business process including proactively identifying new targets, research and presenting at pitch. Identify, attend and encourage others to attend networking events.
- Maintain a respectful, enthusiastic, and professional attitude towards coworkers, clients, and outside colleagues and lead team by example.
- Support teams and manage up and down.
- Responsible use of flexible work policies.
- Uses Highwire social channels; writes for Highwire blog.
- Mentor junior staff to elevate development.
Highwire Perks
- Competitive salary
- Merit-based bonuses and promotions
- Hybrid work model to suit your schedule and lifestyle
- Excellent vacation policy including extended break for summer and winter holiday
- Participate in Empower Hours on Fridays; Team has the ability to log off by 3pm
- 401K Match
- Medical and dental benefits/ FSA
- Paid Parental Leave
- Commuter Benefit
- Home office equipment stipend
- Growth Mindset Stipend of $100 annually for books, exhibitions, etc.
- Technology reimbursement
- Wellness benefit
- Donation Match
- Mentorship
- Monthly recognition programs
- Employee referral bonus
- New business referral bonus
- Quarterly Highwire fun events – Thanksgiving is our favorite holiday
- Dog friendly work environment
- Extremely supportive, nurturing environment with many opportunities for learning and growth
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The duties delineated above will vary depending on the needs of each specific account, and in no way states or implies that these are the only duties to be performed by this employee. This individual will be required to follow any other instructions and to perform any other duties requested by his or her supervisors.
We are actively seeking candidates who possess a genuine passion for tech PR and are excited to expand our team. As we continue to grow our agency, we are proactively building a pipeline of exceptional individuals to connect with and consider for future opportunities.
If you are enthusiastic about the world of tech PR and are eager to embark on a rewarding career in this field, we encourage you to start the conversation by applying today. We value your interest in our agency and look forward to hearing from you.
Apply now and let's explore the possibilities together!
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Job Alert
If you have been targeted by a scammer, you can file a complaint with the Federal Trade Commission here. Highwire will not send recruiting-related emails from any other email domain name or variation other than @highwirepr.com. Highwire will never request your bank account, credit card, or credit score as part of our application process. If you receive a suspicious email not sent from a team member, specifically at our @highwirepr.com email address, or if you receive suspicious outreach on social media, please forward the communication to hwsecurity@highwirepr.com so that we can review and flag the fraudulent domain and user IDs for removal.