Information Technology Jobs 2026 (Now Hiring) – Smart Auto Apply

• Represent Ethium by EControls' core values, delivering a superior “Service After the Sale” experience.
• Promote Ethium’s value-added benefits as a single-source supplier for MHE battery solutions.
• Support growth and retention of key accounts through technical engagement with both new and existing customers.
• Collaborate with the quotation and sales teams to develop technically sound, customer-specific solutions aligned with strategic opportunities.

• Provide technical training including diagnostics, repair procedures, and operational guidance tailored to customer applications and key account technicians.
• Support installation, commissioning, and field integration of battery systems to ensure reliable performance.
• Conduct site surveys to assess customer environments, operational needs, and integration readiness.
• Develop and maintain service support strategies for all product lines, ensuring uptime, safety, and product performance.
• Identify service requirements for specific products and drive implementation to ensure customer readiness.

• Troubleshoot technical issues with customers and support resolution of existing product challenges in the field.
• Communicate product specifications, issues, and project milestones clearly across internal and external stakeholders.
• Gather feedback and advise on customer, market, and competitive issues, providing recommendations for resolution.
• Collaborate with Product Managers to assess customer needs and inform future product development efforts.

• Collaborate with cross-functional teams to integrate lithium battery systems into material handling equipment, ensuring seamless compatibility and optimal performance.
• Analyze system-level requirements and provide engineering support during design, implementation, and testing phases.
• Participate in prototype development and field testing, delivering feedback to improve product design and performance.
• Document integration processes, test results, and technical findings to support internal engineering teams and maintain regulatory compliance.

• 3+ years of relevant experience, preferably in instrumentation and systems for the material handling equipment (MHE) industry
• BSEE/EET or BSME degree, with an electrical background, preferred
• Must have proficient computer skills including experience utilizing Outlook, Word, Excel, and PowerPoint
• Ability to travel extensively (50%) with a clean driving record

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