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Contact Center Technology Senior Manager (Ccaas)-logo
PwCNew York, NY
Industry/Sector Not Applicable Specialism Data, Analytics & AI Management Level Senior Manager Job Description & Summary At PwC, our people in data and analytics focus on leveraging data to drive insights and make informed business decisions. They utilise advanced analytics techniques to help clients optimise their operations and achieve their strategic goals. In data analysis at PwC, you will focus on utilising advanced analytical techniques to extract insights from large datasets and drive data-driven decision-making. You will leverage skills in data manipulation, visualisation, and statistical modelling to support clients in solving complex business problems. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story. Apply systems thinking to identify underlying problems and/or opportunities. Validate outcomes with clients, share alternative perspectives, and act on client feedback. Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. Deepen and evolve your expertise with a focus on staying relevant. Initiate open and honest coaching conversations at all levels. Make difficult decisions and take action to resolve issues hindering team effectiveness. Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Minimum Degree Required Bachelor's Degree Minimum Year(s) of Experience 9 year(s) The Opportunity As part of the Analytics and Insights team you are expected to lead the design and development of Contact Center AI solutions and Conversational AI solutions that improve customer engagement and satisfaction. As a Senior Manager you are expected to lead large projects, innovate processes, and maintain operational excellence while interacting with clients at a senior level to drive project success. You are also responsible for managing a team of AI consultants, data scientists, developers, and designers, and developing and implementing Contact Center AI & Conversational AI strategies. Responsibilities Lead the design and development of AI solutions for contact centers Enhance customer engagement and satisfaction through innovative AI strategies Manage a team of AI consultants, data scientists, developers, and designers Develop and implement Contact Center AI and Conversational AI strategies Confirm operational excellence and senior client interaction Drive project success through strategic advising and process innovation Motivate and coach teams to solve complex problems Foster a culture of continuous improvement and excellence What You Must Have Bachelor's Degree 9 years of experience What Sets You Apart Bachelor's Degree in Linguistics, Computer and Information Science, Engineering preferred Proficiency in Contact Center AI and Conversational AI solutions Proven success managing AI development lifecycle Thorough understanding of data privacy and security regulations Experience with natural language processing (NLP) and machine learning (ML) Proficiency with cloud platforms like AWS, Google Cloud, or Microsoft Azure Experience with chatbot development frameworks like RASA or Microsoft Bot Framework Ability to lead and mentor a team of AI consultants, data scientists, developers, and designers Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $124,000 - $280,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 30+ days ago

Public Relations Vice President (B2b Technology)-logo
Highwire Public RelationsDallas, TX
About us Highwire is a modern strategic communications and digital marketing agency designed for disruptive companies. We work with high-growth technology companies and established brands looking to reinvent themselves. At Highwire, we believe that storytelling fuels transformation. And the most impactful stories represent all voices and perspectives. As a values-driven agency, we foster an inclusive environment where everyone-regardless of age, race/ethnicity, size, shape, gender identity, sexual orientation, religion and different abilities-can feel safe, celebrated and worthy. We ensure every Highwire Walker has unique support to climb to success. Our commitment to diversity, inclusion and belonging is permanent and foundational to our business and culture. We aspire to change our industry and build a better future for all. Our people-first culture is driven by four core values: Team Empowerment Growth Mindset Inclusion Always Fierce Distinction We're looking for individuals with big ideas, strong opinions, and the energy to bring them to life. If you thrive in an environment that values personal accountability, high standards, and boundless motivation, this is the opportunity for you. Be part of our award-winning culture and contribute to an exciting and growing business where you can make a real impact. ⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯ The Vice President, B2B Technology position is a unique opportunity to become a leader for an innovative PR agency. As a senior member of our management team, our Vice President has to be a visionary creative type with 10+ years of experience growing teams and delighting clients. The Vice President will also be involved in new business development and operational leadership. As a growing boutique public relations firm, the Vice President role is a pivotal position as this individual will serve as a mentor, manager and lead example for all account teams on client management, quality assurance, staff development and strategic guidance. If you have been waiting to discover a role that allows you to be a catalyst in a thriving, meaningful workplace, then Highwire might be just the place for you. Key Responsibilities Develop and implement an integrated strategic communications plan to advance brand identity. Create marketing/public relations strategy that will allow Highwire to cultivate and enhance meaningful relationships with targeted, high-level external audiences, including the media and key influencers Identify challenges and emerging issues faced by the organization. Work with leadership team and staff to recognize internal and external communications opportunities and solutions, and define and execute appropriate strategies to support them. Serve as a spokesperson and lead point person on media interactions that help promote and/or impact the organization. Oversee the day-to-day activities of the communications function including budgeting, planning and staff development. Recruit and manage a communications team to support the development and execution of the communications strategy. Promote a culture of high performance and continuous improvement that values learning and a commitment to quality. Manage, mentor and develop staff using a supportive and collaborative approach on a consistent basis. Establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, conduct annual performance appraisals. Attend networking events, seminars and conferences, including out-of-hours, as required to maintain personal professional development and to build networking and new business contacts. Requirements Bachelor's degree in journalism, communications, or related field is required. Minimum 10 years experience in a senior management role either in-house or with an agency. Demonstrated skill and comfort in proactively building relationships with top tier reporters and editors, and in successfully positioning subject matter with the media to achieve high-impact placements. Extensive successful writing and editing experience (externally focused) with a variety of print and online communications media. Experience with social media influencer engagement, content campaigns, and media coverage amplification. Demonstrated experience and leadership in managing a comprehensive strategic communications, media relations, and marketing program to advance an organization's mission and goals. Creative and thoughtful on how new media technologies can be utilized. Innovative thinker, with a track record for translating strategic thinking into action plans and output. Experience in building, mentoring, and coaching a team of communications specialists. Excellent judgment and creative problem solving skills. Superior management skills; ability to influence and engage direct and indirect reports and peers. Self reliant, good problem solver, results oriented. Ability to make decisions in a changing environment and anticipate future needs. Excellent and persuasive communicator. Experience measuring the ROI of communications activities. Energetic, flexible, collaborative and proactive; a team leader who can positively and productively impact both strategic and tactical finance, and administration initiatives Highwire Perks Competitive salary Merit-based bonuses and promotions Hybrid work model to suit your schedule and lifestyle Excellent vacation policy including extended break for summer and winter holiday Participate in Empower Hours on Fridays; Team has the ability to log off by 3pm 401K Match Medical and dental benefits/ FSA Paid Parental Leave Commuter Benefit Home office equipment stipend Growth Mindset Stipend of $100 annually for books, exhibitions, etc. Technology reimbursement Wellness benefit Donation Match Mentorship Monthly recognition programs Employee referral bonus New business referral bonus Quarterly Highwire fun events - Thanksgiving is our favorite holiday Dog friendly work environment Extremely supportive, nurturing environment with many opportunities for learning and growth ⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯ The duties delineated above will vary depending on the needs of each specific account, and in no way states or implies that these are the only duties to be performed by this employee. This individual will be required to follow any other instructions and to perform any other duties requested by his or her supervisors. We are actively seeking candidates who possess a genuine passion for tech PR and are excited to expand our team. As we continue to grow our agency, we are proactively building a pipeline of exceptional individuals to connect with and consider for future opportunities. If you are enthusiastic about the world of tech PR and are eager to embark on a rewarding career in this field, we encourage you to start the conversation by applying today. We value your interest in our agency and look forward to hearing from you. Apply now and let's explore the possibilities together! ⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯ Job Alert If you have been targeted by a scammer, you can file a complaint with the Federal Trade Commission here. Highwire will not send recruiting-related emails from any other email domain name or variation other than @highwirepr.com. Highwire will never request your bank account, credit card, or credit score as part of our application process. If you receive a suspicious email not sent from a team member, specifically at our @highwirepr.com email address, or if you receive suspicious outreach on social media, please forward the communication to hwsecurity@highwirepr.com so that we can review and flag the fraudulent domain and user IDs for removal.

Posted 30+ days ago

Pharma Technology Consultant Senior Associate-logo
PwCLas Vegas, NV
Industry/Sector Pharma and Life Sciences Specialism Product Innovation Management Level Senior Associate Job Description & Summary At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. In technology delivery at PwC, you will focus on implementing and delivering innovative technology solutions to clients, enabling seamless integration and efficient project execution. You will manage the end-to-end delivery process and collaborate with cross-functional teams to drive successful technology implementations. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Software and Product Innovation team you are responsible for managing the identification and addressing of client needs, including building GenAI and AI solutions, documenting business processes, and designing AI/GenAI architectures. As a Senior Associate you are tasked with analyzing complex problems, mentoring others, and maintaining elevated standards. You are expected to focus on building client relationships, developing a deeper understanding of the business context, and navigating increasingly complex situations to enhance your personal brand and technical knowledge. Responsibilities Document and refine business processes to enhance productivity Mentor and guide team members to foster growth Build and nurture enduring client relationships Analyze intricate problems to develop innovative solutions Maintain exemplary standards of quality and professionalism What You Must Have Bachelor's Degree 3 years of experience What Sets You Apart Master's Degree in Biomedical Engineering, Chemical Engineering, Biology, Business Administration/Management, or Business Analytics, or Statistics preferred Building GenAI and AI solutions Designing AI/GenAI architectures for clients Managing AI/GenAI application development teams Utilizing Python and common LLM development frameworks Experience in Machine Learning and Advanced Learning Understanding Azure, AWS, and Google Cloud platforms Experience with Git Version Control and CI/CD Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $77,000 - $202,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 30+ days ago

Project Controls Technology Specialist-logo
HDR, Inc.durham, NC
At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story:' https://www.hdrinc.com/our-story ' Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. HDR is currently seeking a Project Controls Technology Specialist to develop and integrate technology solution and project controls methodologies to enhance project efficiency and success. Who You Are You are a dedicated and forward-thinking professional who thrives in leveraging technology to optimize project management and controls processes. Your analytical mindset, coupled with your passion for process improvement allows you to play a pivotal role in ensuring project success through the integration of cutting-edge tools and methodologies. You will collaborate closely with project managers, engineers, and other stakeholders to streamline processes, optimize resource allocation, and enhance project outcomes. This role involves collaborating closely with cross-functional teams, utilizing advanced project controls tools, and analyzing data to provide valuable insights that drive informed decision-making, seamlessly integrating advanced technology and project controls methodologies to optimize project performance. By implementing and managing project controls systems, tools, and software, this role will ensure efficient monitoring of project parameters like costs, schedules, and quality, while leveraging data analysis to uncover trends, risks, and opportunities. Collaborating with cross-functional teams, they develop and maintain accurate project schedules, manage costs, and contribute to risk mitigation strategies. Additionally, they provide training, foster collaboration, and drive continuous improvement, all aimed at enhancing project outcomes through the strategic use of technology-driven insights. Primary Responsibilities In the role of Project Controls Technology Specialist, we will count on you to: Support our clients' proactive efforts related to program and project controls, including but not limited to reporting, scheduling, cost, and risk management, using tools that provide visibility Develop and monitor project metrics, develop dashboards and collaboration sites to assist with project/program schedule monitoring and status communication to project/program management teams Work with multiple Project Managers and coordinate with multi-disciplinary teams Actively participate and spearhead project controls related topics at project coordination meetings Utilize project schedules in Microsoft Project, Primavera P6 or similar scheduling software and leverage their data in dashboard reporting Perform other duties as needed Cost control duties could include monitoring, analyzing, forecasting, reporting on cost expenditures, trends, processing payment applications/invoices Perform other duties as needed Preferred Qualifications 2 years project controls experience in the engineering and construction industry, including planning, estimating, forecasting, scheduling, cost control, schedule control, and project reporting Leadership skills Understanding of scheduling Understanding of Power Query and Power Automate Understanding of industry best practices Desire to learn new software and processes Experience with cost management and cost control Experience with QuickBase preferred Certifications: MCSA: BI Reporting Required Qualifications Bachelor's degree or equivalent experience in project construction management, engineering, or technology field Introductory experience and aptitude in business data management, processes, analysis Motivated self-starter and ability to think creatively Introductory skill set to include working with Microsoft 365 applications such as SharePoint Online, Excel, power Automate, Forms, Teams or Power BI Experience with converting business requirements into technical specifications and decide the timeline to accomplish tasks Strong decision-making skills Strong oral and written communication skills Strong interpersonal skills Ability to coordinate and prioritize multiple long- and short-term tasks simultaneously Strong organizational, analytical and problem-solving abilities An attitude and commitment to being an active participant of our employee-owned culture is a must What We Believe HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve. Our Commitment As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day. Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ , People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.

Posted 30+ days ago

Safety Technology Coordinator-logo
The Culinary Institute of AmericaHyde Park, NY
The anticipated hiring range for this position is $27 to $32 per hour. Hiring offers will be determined based on the final candidate's qualifications and experience. The recruiter can share more information about what the anticipated hiring rate would be based upon your specific qualifications during the selection process. The CIA offers a substantial benefits package that includes medical coverage available at no cost to qualifying employees, dental insurance, vision insurance, life insurance, short and long term disability insurance, retirement savings plan with high employer contributions, a generous paid time off program, and more! As the benefits package at the CIA results in a significant value above the base hiring rate for this position, we encourage you to apply so that our recruiters can share more information with you about the benefits of working for the CIA. POSITION SUMMARY The Safety Technology Coordinator is responsible for coordinating the functionality of all fire alarms, security, access control, carbon monoxide detection, and fire suppression systems located at the Hyde Park campus. The Safety Technology Coordinator will also assist with the plan for future expansion, ensuring that all new and existing fire alarm and security systems are fully tested and in compliance with all required codes. Additionally, the Safety Technology Coordinator will work in conjunction with the IT department, aiding in the physical installation of new security cameras (cabling and mounting devices), and providing support for the UHF radio system and associated portable devices. ESSENTIAL RESPONSIBILITIES Responsible for the installation, preventative maintenance, repair, troubleshooting, and diagnosis of all fire alarm, access control, and security systems. Aids in the installation and maintenance of security cameras, including the mounting of devices, cabling, setting campus standards, and maintaining parts and material inventories. Manage and maintain campus cable plants, including Ethernet, Fiber Optic, and other low voltage wiring. Assist in installation of security cameras, wireless access points, and other similar devices. Utilize tablet-based interface to generate, assign and close out work orders through the Institutes work order system. Follows blueprints, specifications, manufacturers literature and as directed. Interacts in a positive, professional and helpful manner with all campus stakeholders, including students, chefs, faculty, staff, outside vendors and campus guests. Communicates safety information and other information proactively to the right people and works to make sure that key people know about safety issues and important concerns in a timely and clear manner. Coordinates and conducts work in a way to minimize disruption to classes and other campus activities. Understands and follows all codes and safety practices required by the CIA or governing agencies. Proactively maintains equipment supplies and performs periodic campus-wide quality inspections and develops work orders as needed. Coordinates in-house labor with contracted services as required. Coordinates and oversees the work of contractors, ensuring the job is completed to specifications. Coordinates and schedules testing as required by New York State and other authorities. Remains current with fire codes and recommends courses of action for remedial and long-term planning. Assists in the planning process for new construction and renovation projects, reviewing proposed systems and overseeing the installation. Aids in the development and management of supply and contracted services budgets pertaining to Life Safety Technologies, including the UHF radio system and associated portable devices. Provides training and support to other departments, assisting with service and utilization of access control and security systems. Maintains documentation for all systems supported. Maintains documentation for all systems supported. Any and all other duties as assigned. REQUIRED QUALIFICATIONS Education: High School Diploma or equivalent. Experience: Minimum three (3) years of experience with network/data infrastructure. Minimum five (5) years of experience in the installation, service, and design of fire alarm systems. PREFERRED QUALIFICATIONS Experience working with Ansul and FM-200 fire suppression systems. Completion of trade school or higher education in low voltage/controls, such as fire alarms, security, or a related field. Work experience in higher education and/or commercial kitchens. REQUIRED SKILLS Must be able to read and understand blueprints, wiring diagrams and technical operating manuals. Must be experienced with hand/power tools, meters, installation, replacement, and troubleshooting of low voltage devices. Knowledge of NFPA 72 code. Strong analytical, problem-solving and conceptual skills. Strong teamwork and interpersonal skills; ability to be adaptable, dependable and handle multiple priorities simultaneously. Must be able to work from high places; on ladders, near the edge of roofs and other locations that present risks in a safe manner, following all constraints both formal and informal including OSHA and CIA and other applicable rules, protocols and procedures. Ability to multi-task and handle multiple priorities simultaneously. PREFERRED SKILLS Experience or understanding of supporting trades such as HVAC, electric or building controls. WORKING CONDITIONS Must be available based upon business needs with prior notification to work on evenings and weekends or in the event of an emergency. Under special circumstances, may be required to temporarily work on different shifts or off-hours and report to various supervisors based upon the needs of the Institute. Ability to sit, stand, walk, use hands to grasp, handle and feel materials, reach with hands and arms, stoop, kneel, crouch and taste or smell. Work is physically demanding and often requires heavy lifting of material weighing up to twenty-five (25) pounds and climbing to heights above twenty (20) feet. Ability to work in extreme temperatures, either hot or cold; temperatures can have a wide range including from -10 F to +120 F. Required to work outdoors, sometimes in extreme winter temperatures, in electrical rooms, crawl spaces and confined areas.

Posted 30+ days ago

Venue Technology Assistant-logo
LegendsRidgedale, MO
LEGENDS Founded in 2008 as a hospitality management company, Legends has transformed into a holistic experiential services agency with more than 1,200 full-time and 30,000 seasonal team members globally. Legends has three core divisions operating worldwide: Global Planning, Global Sales and Hospitality, offering clients and partners a 360-degree platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning and realizing exceptional experiences in sports and entertainment. THE ROLE Reporting to the General Manager, the Venue Technology Assistant is primarily responsible for managing technology needs of the Food & Beverage operation at Thunder Ridge Nature Arena, including but not limited to the management of third-party vendors, Point of Sale technology (terminals, peripherals, etc.), Desktop support and event management support. The successful candidate will lead operations of setting up, maintaining, and breaking down POS platforms. ESSENTIAL FUNCTIONS Provide support to all point-of-sale system problems and escalate when necessary Conduct venue walk-through to ensure all POS systems are operational prior to and during all events Managing and optimizing deployment of event-day resources Diagnosis of software, firmware & hardware issues and execution of solutions Replacement of defective hardware before, during and after events Maintain an updated inventory of POI devices Back office systems support Ensure proper recording, documentation and closure of steps taken to resolve issues and fulfill requests Maintain constant communication to effectively log daily issues and remedial actions taken Assess and prioritize issues and requests accordingly to minimize operational impact Maintain a thorough knowledge of the organization and adhere to all standards and practices Initiate and implement improvements to areas of responsibility Performing additional related duties, tasks and responsibilities as required QUALIFICATIONS The successful candidate will have excellent communication skills; effectively influence others, the ability to make decisions quickly, and exhibit a high-level of maturity. Other critical qualifications include: Familiar with POS systems, preferably Clover Sport/Mashgin Solid analytical and problem-solving skills; proven ability to organize, manage, and complete multiple tasks in an efficient and timely fashion; ability to establish and maintain effective working relationships with all internal and external stakeholders. Strong verbal and written communication skills, with the ability to communicate with all levels of staff Ability to motivate and lead teams Must be able to adapt to environment changes immediately Availability open to event-based schedule, including late hours and weekends Basic understanding of PCI risk and compliance Ability to be on feet and walk long distances Ability to lift items up to 50 lbs. Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training. Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

Posted 30+ days ago

Pharma Technology Consultant Senior Associate-logo
PwCPhoenix, AZ
Industry/Sector Pharma and Life Sciences Specialism Product Innovation Management Level Senior Associate Job Description & Summary At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. In technology delivery at PwC, you will focus on implementing and delivering innovative technology solutions to clients, enabling seamless integration and efficient project execution. You will manage the end-to-end delivery process and collaborate with cross-functional teams to drive successful technology implementations. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Software and Product Innovation team you are responsible for managing the identification and addressing of client needs, including building GenAI and AI solutions, documenting business processes, and designing AI/GenAI architectures. As a Senior Associate you are tasked with analyzing complex problems, mentoring others, and maintaining elevated standards. You are expected to focus on building client relationships, developing a deeper understanding of the business context, and navigating increasingly complex situations to enhance your personal brand and technical knowledge. Responsibilities Document and refine business processes to enhance productivity Mentor and guide team members to foster growth Build and nurture enduring client relationships Analyze intricate problems to develop innovative solutions Maintain exemplary standards of quality and professionalism What You Must Have Bachelor's Degree 3 years of experience What Sets You Apart Master's Degree in Biomedical Engineering, Chemical Engineering, Biology, Business Administration/Management, or Business Analytics, or Statistics preferred Building GenAI and AI solutions Designing AI/GenAI architectures for clients Managing AI/GenAI application development teams Utilizing Python and common LLM development frameworks Experience in Machine Learning and Advanced Learning Understanding Azure, AWS, and Google Cloud platforms Experience with Git Version Control and CI/CD Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $77,000 - $202,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 30+ days ago

Industrial Technology Instructor (Full Time)-logo
Ivy Tech Community CollegeTell City, IN
Ivy Tech Community College is seeking a passionate and experienced Industrial Technology Instructor to join our faculty in a full-time capacity at our Tell City, Indiana campus. We are looking for candidates with hands-on experience in an industrial setting, particularly with electrical and/or mechanical systems. Qualified candidates may have current job such as Industrial Maintenance Technician or Engineer, Equipment Maintenance Technician, Electrical Technician, Welding Technician, Production Engineer, Automation Technician, or Maintenance Supervisor. Key Responsibilities: Instruction & Program Management: Teach and facilitate student learning in Industrial Technology courses, including subjects such as welding, fluid power systems, and more. Develop and deliver course content, ensuring alignment with course syllabus and program objectives. Maintain accurate student attendance and grading records in compliance with college policies. Submit required documents and reports within established deadlines. Student Engagement: Provide guidance and assistance to students outside of scheduled class hours to support their academic success. Address student concerns and collaborate with the program coordinator to resolve issues effectively. Foster an inclusive and respectful learning environment, embracing diversity of backgrounds, ideas, and learning styles. Technology Use & Classroom Management: Utilize teaching tools such as Canvas, PowerPoint, and other relevant technology to enhance learning. Ensure attendance in all scheduled classes and provide advanced notice in the event of an emergency absence. This is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards. Salary & Benefits: Salary Range: $45,000 - $60,000 per 9-month academic year, based on experience. Comprehensive Benefits: Enjoy year-round medical, dental, vision, life insurance, long-term and short-term disability coverage. Retirement Plan: 10% employer contribution to retirement with no employee match required. Tuition Benefits: Free tuition for employees, spouses, and dependents at Ivy Tech Community College. Tuition assistance available for higher degrees pursued at other institutions by employees. Professional Development: Access to ongoing opportunities for professional growth. Loan Forgiveness Program: Eligible employer under the DOL Public Service Loan Forgiveness program. And more, visit https://careers.ivytech.edu/benefits . Why Join Ivy Tech Community College? Be part of a dynamic educational institution that prioritizes hands-on learning and student success. We offer an inclusive environment, a strong benefits package, and the opportunity to help shape the future workforce in Industrial Technology. Application Instructions: Interested candidates should apply directly at careers.ivytech.edu by submitting a resume, transcripts, and cover letter. Minimum Qualifications: Associate's degree or higher in Industrial Technology or a related field from a regionally accredited institution. Posesses any specialized certifications necessary for the classes being taught. Minimum of 3 years of hands-on experience in an industrial setting with electrical and/or mechanical systems. Ability to teach in-person at the Tell City, Indiana campus. Preferred Qualifications: Bachelor's degree or higher in Industrial Technology or Engineering, or a field directly related to Industrial Technology. Previous teaching experience at the post-secondary level. Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College's Title IX Coordinator or to the US Department of Education Office of Civil Rights.

Posted 3 weeks ago

Senior Software Engineer - Operations Technology-logo
Blue OriginHuntsville, AL
Application close date: Applications will be accepted on an ongoing basis until the requisition is closed. At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We're working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our team of problem solvers as we add new chapters to the history of spaceflight! This role is part of Blue Origin Operations, which is comprised of Integrated Supply Chain, Test Operations, Safety, Quality, and Mission Assurance. This includes Manufacturing and Supply Chain support across all Blue Origin facilities. We are seeking a highly skilled Senior Software Engineer who can apply their technical expertise, leadership skills, and commitment to quality to positively impact safe human spaceflight. Passion for our mission and vision is required! Special Mentions: Relocation provided Interviews will include a technical assessment Multiple positions available Responsibilities include but are not limited to: Write high-quality, efficient, and maintainable code in languages like Java, Python, and Javascript Craft and build web interfaces in frameworks such as React and Angular Collaborate with Data Scientists to implement and deploy ML models in production environments Evaluate, integrate, and extend existing products using GraphQL and REST web services Work with cloud platforms and services, such as AWS, Azure, and Google Cloud Implement containerization and orchestration technologies via services like git, Docker, and Kubernetes Provide technical guidance and mentorship to junior team members, who are located across all of Blue Origin's main sites Maintain comprehensive documentation of tools, processes, and experiments Minimum Qualifications: Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field 7+ years of proven experience writing software and deploying it to a production environment Strong proficiency in coding languages such as Python and Java Demonstrated understanding of deploying web interfaces using React or similar frameworks Experience with cloud computing platforms such as AWS, Azure, or Google Cloud Excellent written and verbal communication skills for clear documentation and cross-team collaboration, with the ability to work with and communicate complex systems to a varying user base Ability to earn trust, maintain positive and professional relationships, and contribute to a culture of inclusion Must be a U.S. citizen or national, U.S. permanent resident (current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum Preferred Qualifications: Proficient in deployment services like git, Docker, and Kubernetes Strong project management skills with the ability to manage multiple priorities Compensation Range for: CA applicants is $177,567.00-$248,593.80;WA applicants is $177,567.00-$248,593.80 Other site ranges may differ Culture Statement Don't meet all desired requirements? Studies have shown that some people are less likely to apply to jobs unless they meet every single desired qualification. At Blue Origin, we are dedicated to building an authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every desired qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Export Control Regulations Applicants for employment at Blue Origin must be a U.S. citizen or national, U.S. permanent resident (i.e. current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Background Check Required for all positions: Blue's Standard Background Check Required for Certain Job Profiles: Defense Biometric Identification System (DBIDS) background check if at any time the role requires one to be on a military installation Required for Certain Job Profiles: Drivers who operate Commercial Motor Vehicles with a Gross Vehicle Weight (GVW), Gross Vehicle Weight Rating (GVWR) or combination of power unit and trailer that meets or exceeds 10,001 lbs. and/or transports placardable amounts of hazardous materials by ground in any vehicle on a public road while in commerce, may be subject to additional Federal Motor Carrier Safety Regulations including: Driver Qualification Files, Medical Certification, Road Test, Hours of Service, Drug and Alcohol Testing (CDL drivers only), vehicle inspection requirements, CDL requirements (if applicable) and hazardous materials transportation/shipping training. Benefits Benefits include: Medical, dental, vision, basic and supplemental life insurance, paid parental leave, short and long-term disability, 401(k) with a company match of up to 5%, and an Education Support Program. Paid Time Off: Up to four (4) weeks per year based on weekly scheduled hours, and up to 14 company-paid holidays. Discretionary bonus: Bonuses are designed to reward individual contributions as well as allow employees to share in company results. Eligibility for benefits varies by role type, please check with your recruiter for a comprehensive list of the benefits available for this role. Equal Employment Opportunity Blue Origin is proud to be an Equal Opportunity/Affirmative Action Employer and is committed to attracting, retaining, and developing a highly qualified and dedicated work force. Blue Origin hires and promotes people on the basis of their qualifications, performance, and abilities. We support the establishment and maintenance of a workplace that fosters trust, equality, and teamwork. We provide all qualified applicants for employment and employees with equal opportunities for hire, promotion, and other terms and conditions of employment, regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin/ethnicity, age, physical or mental disability, genetic factors, military/veteran status, or any other status or characteristic protected by federal, state, and/or local law. Blue Origin will consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state, and local laws, including the Washington Fair Chance Act, the California Fair Chance Act, the Los Angeles Fair Chance in Hiring Ordinance, and other applicable laws. For more information on "Know Your Rights," please see here. Affirmative Action and Disability Accommodation Applicants wishing to receive information on Blue Origin's Affirmative Action Plans, or applicants requiring a reasonable accommodation in order to participate in the application and/or interview process, please contact us at EEOCompliance@blueorigin.com. Please note this is a publicly managed inbox. Please do not include any personal medical information in your request. California Applicant Privacy Notice If you are a California resident, please reference the CA Applicant Privacy Notice here.

Posted 30+ days ago

Staff Engineer - Technology Expert-logo
Geico InsuranceSeattle, WA
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Position Responsibilities As a Staff Engineer, you will: Focus on multiple areas and provide leadership to the engineering teams Collaborate across team members and across the tech organization to solve our toughest problems Develop and execute technical software development strategy Lead the high-level and low-level designs of a foundational area of the insurance marketplace - particularly around data exchange with internal and external partners -- and be responsible and accountable for the quality, reliability and performance of the solutions Write and test product or system development code Review code developed by other developers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency). Contribute to existing documentation or educational content and adapt content based on product/program updates and user feedback. Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on hardware, network, or service operations and quality. Be a role model and mentor, helping to coach and strengthen the technical expertise and know-how of our engineering and product community Influence and educate executives Consistently share best practices and improve processes within and across teams Analyze cost and forecast, incorporating them into business plans Determine and support resource requirements, evaluate operational processes, measure outcomes to ensure desired results, demonstrate adaptability and sponsor continuous learning Qualifications Experience partnering with engineering teams and transferring research to production Extensive experience in leading and building full-stack application. Proven expertise in designing and developing microservices using graphQL, gRPC, Java, Python, with a deep understanding of both API and event-driven architectures. Proven experience designing and delivering highly-resilient event-driven and messaging based solutions at scale with minimal latency. Fluency and Specialization with at least two modern OOP languages such as Java, C#, C++, or Python including object-oriented design Familiarity and comfort with front-end technologies as well as back-end, including technologies like React, Flutter, Angular, Html, Javascript. Great understanding of open-source databases like MySQL, PostgreSQL, etc. And strong foundation with No-SQL databases like PostGres, Cassandra etc. In-depth knowledge of CS data structures and algorithms Knowledge of developer tooling across the software development life cycle (task management, source code, building, deployment, operations, real-time communication) Experience with Micro-services-oriented architecture and extensible REST APIs Experience building the architecture and design (architecture, design patterns, reliability, and scaling) of new and current systems Experience in implementing security protocols across services and products: Understanding of Active Directory, Windows Authentication, SAML, OAuth Ability to excel in a fast-paced, startup-like environment Experience with application monitoring tools and performance assessments Experience 6+ years of professional software engineering experience 3+ years of experience with architecture and design 2+ years of experience with AWS, GCP, Azure, or another cloud service 2+ years of experience in open-source frameworks Annual Salary $110,000.00 - $230,000.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. GEICO will consider sponsoring a new qualified applicant for employment authorization for this position. The GEICO Pledge: Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs. We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives. Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels. Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers. Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being. Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance. Access to additional benefits like mental healthcare as well as fertility and adoption assistance. Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

Posted 3 weeks ago

Enterprise Account Executive - Technology (Remote)-logo
AxiomSan Francisco, CA
Business Development Representative (Hybrid working) Chicago, Illinois, United States Axiom is seeking a Business Development Representative to join our Chicago Office. Our new hires: Receive hands-on coaching from a direct manager and a mentor. Embrace real responsibility: tangible meeting goals, relationships with executive-level clients at Fortune 500 companies, and leadership opportunities. Nurture their ongoing career goals inside of a talent-incubating team that has boasted over 20 promotions in the past 2 years. AXIOM Axiom, a leading global marketplace for on-demand legal talent, is leading a revolution in the legal industry. The Axiom model disrupts the traditional allocation of work to law firms and in-house teams. By matching highly credentialed lawyers and legal talent with legal work across industries and practice areas, Axiom enables clients to become more agile and efficient and empowers lawyers and legal talent to pursue more of the work they love. Axiom serves over half the Fortune 100 with market leading NPS ratings from both its clients and employees. THE ROLE As we continue our expansion, we're looking for a team member who can share Axiom's story with prospective clients and set up revenue-generating meeting opportunities for the sales team. This is a position for an aspiring sales professional who is excited to jump-start their career as a Business Development Representative. Our ideal candidate is someone who loves to connect with sophisticated stakeholders, exhibits outstanding judgment, maturity, confidence, and professionalism, and thrives in a fast-paced and entrepreneurial environment within a close-knit team. Specifically, this role will be responsible for: Strategically researching/identifying potential client contacts, generating leads, and uncovering high-value opportunities Communicating Axiom's business model to potential clients in an impactful way and demonstrating why a meeting with Axiom would be beneficial to their business Driving business through outbound phone calls, preparing and sending strategic e-mails to prospective clients specific to their business or legal needs Successfully diagnosing the client's key business needs to ensure a high quality of interaction in the first sales meeting Supporting Sales in all aspects of the sales cycle, including scheduling follow-up meetings and managing the pipelines of completed meetings to ensure all prospective clients are being contacted throughout the year OUR IDEAL CANDIDATE First and foremost, successful candidates must be fits for our unique operating environment and culture: high-growth, innovative, lean, and values-driven. As such, successful candidates must be ready to develop professionally, serious about pursuing a career in sales, and highly capable in each the following dimensions (among others): adaptability, curiosity, resourcefulness, analytical thinking/problem solving, proactivity, taking initiative, teamwork, thought leadership, credibility, and operating with/through a lean team. Beyond these characteristics, here are the required skills, knowledge, capabilities, and education: Goal and action orientation, with a sense of urgency, drive, and commitment to routinely exceed monthly activity metrics Exemplary service ethic when contributing to individual and team goals Highly persuasive verbal communication skills, and excellent written communication skills Poise, confidence, and maturity to interact with senior client levels Tenacity and resilience with a will to keep going despite rejections Forward-thinking and solutions-oriented approach at all times Strong MS office skills Bachelor's degree from an accredited school or equivalent experience Axiom's total rewards philosophy is to be transparent and equitable with all job candidates. The annual on target earnings for an Analyst level role in Business Development is $77,780. Please note that the final compensation is determined by several considerations, including the quality of your experience and expertise, your ability to immediately contribute to Axiom, your potential to move up to the next level, the market you are located in, and other business considerations. You can also participate in our benefits programs that include healthcare, life and disability coverage, 401K with company match, paid sick and personal time off, paid parental leave and more. Accommodation for Individuals with Disabilities: Upon request and consistent with applicable laws, Axiom will attempt to provide reasonable accommodations for individuals with disabilities who require an accommodation to participate in the application process. To request an accommodation to complete the application form, please contact us at benefits@axiomlaw.com and include "Applicant Accommodation" in the subject line.

Posted 30+ days ago

Public Relations Account Manager (B2b Technology, Cybersecurity, Financial Services)-logo
Highwire Public RelationsNew York, NY
About us Highwire is a modern strategic communications and digital marketing agency designed for disruptive companies. We work with high-growth technology companies and established brands looking to reinvent themselves. At Highwire, we believe that storytelling fuels transformation. And the most impactful stories represent all voices and perspectives. As a values-driven agency, we foster an inclusive environment where everyone-regardless of age, race/ethnicity, size, shape, gender identity, sexual orientation, religion and different abilities-can feel safe, celebrated and worthy. We ensure every Highwire Walker has unique support to climb to success. Our commitment to diversity, inclusion and belonging is permanent and foundational to our business and culture. We aspire to change our industry and build a better future for all. Our people-first culture is driven by four core values: Team Empowerment Growth Mindset Inclusion Always Fierce Distinction We're looking for individuals with big ideas, strong opinions, and the energy to bring them to life. If you thrive in an environment that values personal accountability, high standards, and boundless motivation, this is the opportunity for you. Be part of our award-winning culture and contribute to an exciting and growing business where you can make a real impact. ⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯ We're looking for a visionary, creative type with 5+ years of experience growing teams and delighting clients. As an Account Manager, you will lead 3 to 4 teams doing everything from developing high-level strategy with clients to making magic happen with media, influencers and social media. Rock-solid writing skills, an in-depth knowledge of the technology industry and proficiency with all things digital and social are a must. We also take pride in our passionate and contemporary standard, so you should have a track record of leading edge thinking to develop programs that have a meaningful and relevant business impact. And, we love and adore our staff at all levels so we're looking for someone to inspire and energize their teams and take Highwire to new heights. Technology background and established relationships with consumer tech media. Key Responsibilities Media/Influencer Relations Strong relationships particularly with business, broadcast and influencer media and ability to direct staff to develop the same. Strong grasp and creative use of social media channels to engage and support efforts. Ongoing engagement of media for the agency (e.g. blog Q&A, lunch talks, etc.) Experience measuring the ROI of communications activities. Experience with social media influencer engagement, content campaigns, and media coverage amplification. Client Service/Management Ability to manage PR Programs from kick off through achieving goals. Ability to set aggressive but achievable goals based on generating news and ongoing coverage. Exceptional client management skills and deep personal investment in client success. Ability to manage through periods of change or challenge. Ability to think clearly and project confidence amid crisis situations or in the face of strong competition. Day to day contact for clients. Develop budget and team priority allocations and identify opportunities to increase budget. Lead media training sessions with clients including developing key messages and all follow up from session. Writing Proficiencies Ability to generate a plan for a campaign or an entire PR program. Ability to generate and edit award submissions, press releases, fact sheets, backgrounders, biographies, tour reports, briefing books, contributed articles, speaking opportunity abstracts, pitches, Q&As, company memorandum and general team correspondence; also responsible for their production and assembly. Professional, articulate and timely client communication. Development of consistent, creative, successful pitches. Agency Operations Maintain 2 direct reports, assist in development of goals for reports, deliver annual reviews and quarterly check ins. Participation in new business process including proactively identifying new targets, research and presenting at pitch. Identify, attend and encourage others to attend networking events. Maintain a respectful, enthusiastic, and professional attitude towards coworkers, clients, and outside colleagues and lead team by example. Support teams and manage up and down. Responsible use of flexible work policies. Uses Highwire social channels; writes for Highwire blog. Mentor junior staff to elevate development. Highwire Perks Competitive salary Merit-based bonuses and promotions Hybrid work model to suit your schedule and lifestyle Excellent vacation policy including extended break for summer and winter holiday Participate in Empower Hours on Fridays; Team has the ability to log off by 3pm 401K Match Medical and dental benefits/ FSA Paid Parental Leave Commuter Benefit Growth Mindset Stipend of $100 annually for books, exhibitions, etc. Technology reimbursement Wellness benefit Donation Match Mentorship Monthly recognition programs Employee referral bonus New business referral bonus Quarterly Highwire fun events - Thanksgiving is our favorite holiday Dog friendly work environment Extremely supportive, nurturing environment with many opportunities for learning and growth $90,000 - $105,000 a year Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geography. ⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯ The duties delineated above will vary depending on the needs of each specific account, and in no way states or implies that these are the only duties to be performed by this employee. This individual will be required to follow any other instructions and to perform any other duties requested by his or her supervisors. We are actively seeking candidates who possess a genuine passion for tech PR and are excited to expand our team. As we continue to grow our agency, we are proactively building a pipeline of exceptional individuals to connect with and consider for future opportunities. If you are enthusiastic about the world of tech PR and are eager to embark on a rewarding career in this field, we encourage you to start the conversation by applying today. We value your interest in our agency and look forward to hearing from you. Apply now and let's explore the possibilities together! ⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯ Job Alert If you have been targeted by a scammer, you can file a complaint with the Federal Trade Commission here. Highwire will not send recruiting-related emails from any other email domain name or variation other than @highwirepr.com. Highwire will never request your bank account, credit card, or credit score as part of our application process. If you receive a suspicious email not sent from a team member, specifically at our @highwirepr.com email address, or if you receive suspicious outreach on social media, please forward the communication to hwsecurity@highwirepr.com so that we can review and flag the fraudulent domain and user IDs for removal.

Posted 30+ days ago

Practice Director (Technology Perm) Washington DC-logo
Robert Half InternationalWashington, DC
JOB REQUISITION Practice Director (Technology Perm) Washington DC LOCATION DC WASHINGTON DC JOB DESCRIPTION Job Summary The primary responsibility of the Practice Director is to maintain a consistent above average performance metrics, provide business generation leadership, motivation and direction to direct reports, participate in the recruitment of new hires, and effectively communicate with all levels within the organization. Key Core Competencies: Results and Execution (Drive & Operational Execution) Drive revenue generating activities/practice group performance. Execute operational focus areas. Meet productivity standards, individual and staff. Effectively manage time, plan and multi-task. Make quality decisions. Infrastructure (Resource Management) Reach target performance metrics, individual and staff. Attract and source. Train, develop and retain staff. Business Analysis Achieve pricing goals. Expert knowledge of practice group. Quickly recognize and act upon business trends on daily/weekly basis. Communication/Collaboration Effective communication (feedback, difficult messages and expectations) Promote a culture of collaboration. Motivate, inspire and lead by example. Provide recognition and celebrate successes. Manage change efforts. Facilitate resolution with internal staff, clients and candidates. Conduct effective meetings. Customer Focus Lead customer retention and expansion strategy. Build customer loyalty by providing superior service. Leadership Approach Leads with character, builds trust, respect and credibility through actions and behaviors. Promote and support an inclusive work environment. Aware of and accepts responsibility for own actions and behaviors. Create a positive, collaborative team culture. Strives to understand and support others. Follow through on commitments. Treats others fairly and consistently. Business and HR Responsibilities: Business generation, revenue and pricing goals: Based on location. Total Headcount: up to 4 including practice director. Qualifications: 1+ years talent solutions and/or management or equivalent experience required. Proven performance in talent manager/director role. Demonstrated success in business generation, leading and driving business development. Excellent communication, presentation and problem-solving skills. Proficient in MS Office, databases and other technology systems. Education: Bachelor's Degree or equivalent, preferred The typical salary range for this position is $65,000 to $110,000. The salary is negotiable depending upon experience and location. The position is eligible for a bonus based upon achievement of performance objectives. Top Reasons to Work for Robert Half: EXCITING CAREER OPPORTUNITIES WITH THE INDUSTRY LEADER - For more than 75 years, our history of success and strong client relationships provide a level of stability few companies can match. PERFORMANCE = REWARD - We offer exceptional earning potential and a competitive benefits package, including a base salary and bonus pay (for talent professional positions), group health insurance benefits (medical, vision, dental), flexible spending and health savings accounts, life and accident insurance, adoption, surrogacy and fertility assistance, paid parental leave of up to 6 weeks, and short/long term disability. Robert Half provides paid time off for vacation, personal needs, and sick time. The amount of Choice Time Off (CTO) our people receive varies based on their years of service and is pro-rated based on the hours worked per week. A new hire earns up to 17 days of CTO per calendar year. Our people also receive up to 11 paid holidays per calendar year. We also offer the opportunity to contribute to our company 401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions for eligible employees. Learn more at roberthalfbenefits.com. UPWARD MOBILITY - With more than 300 locations worldwide, we provide excellent career advancement potential, both locally and beyond. TOOLS FOR SUCCESS - We provide world-class training, client relationship management tools and advanced technology to help you succeed. RESPECTED WORLDWIDE - Robert Half has appeared on FORTUNE magazine's list of "Most Admired Companies" since 1998, as well as numerous "Best Places to Work" lists around the world. OUTSTANDING CORPORATE RESPONSIBILITY - We believe in an "Ethics First" philosophy, which means we are committed to social responsibility, promoting inclusion in the workplace, and actively participating in communities where we live and work. Learn more by downloading Robert Half's Corporate Responsibility Report at roberthalf.com/about-robert-half/corporate-responsibility. Robert Half is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to HRSolutions@roberthalf.com or call 1.855.744.6947 for assistance. In your email please include the following: The specific accommodation requested to complete the employment application. The location(s) (city, state) to which you would like to apply. For positions located in San Francisco, CA: Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. For positions located in Los Angeles County, CA: Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. JOB LOCATION DC WASHINGTON DC

Posted 1 week ago

Technology Project & Program Manager - Product Owner-logo
Wolters KluwerColumbus, OH
Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right. Who We Are: Wolters Kluwer: The world is a big place, find your place here. What We Offer: The Technology Project & Program Manager- Product Owner role offers growth potential opportunities, professional development, an engaging small team environment, a hybrid work opportunity (2-days a week), weekends off, and amazing benefits. Hybrid Office Locations: Contact Wolters Kluwer | Wolters Kluwer If you are a problem-solver who is passionate about ensuring customers are delighted by how products look/feel/work and are looking for a new challenge (as well as an opportunity to make a real difference in how nurse students use our products to become ready for practice), we want to hear from you! What You'll be Doing: As the Technology Project & Program Manager, you will help us in our mission to ensure that nurses, nurse educators, and hospital administrators who use our Nursing digital products continue to benefit from the excellent content and workflow functionality offered in our point-of-care and point-of-learning solutions. This Product Owner will have responsibility for executing the roadmap priorities for key digital offerings in Nursing- Nursing Center and CE Connection. The Product Owner will develop a first-hand, in-depth knowledge of what users of this solution's value and what helps customers in their workflows, to ensure nurses have what they need to ensure the best education and professional development, which ultimately drives the best patient care. The Product Owner manages product development for assigned products/platforms and the relationship between those products and WK Technology. While the Product Owner is not expected to make technology decisions or understand the detail of the coding, they must have sufficient understanding of technology issues as well as an in-depth understanding of the value each release brings to customers and how the release will work. The Product Owner reports to the Director of Product Development, Nursing, and will be part of a team of Product Owners working on products across Nursing. Please note, this is a Jr. level role. Key Tasks: Coordinating with Product Management on activities (e.g., Lean experiments, competitive/market intelligence, customer insights/analysis) designed to ensure deep understanding of customer needs Translating high-level user stories from Product Management into specific technical development items/requests, with clear metrics for success articulated in each requirement Bringing strong organizational skills, as well as ruthless prioritization, to how product backlogs are crafted/maintained/grow Owning the product development lifecycle/schedule, working with Agile/Scrum teams to plan for, and execute on, sprints and releases that deliver on the Product Manager's roadmap priorities Working with the Agile/Scrum teams to maintain the health/performance of assigned products/platforms, such as compliance with required norms and standards for security, privacy, accessibility, and discoverability, as well as integration with other systems (e.g., electronic health record systems, learning management systems) Ensuring that where an assigned product needs to interface with other products or platforms, they partner and closely collaborate with other Product Owners and Technology colleagues to identify opportunities for efficiencies/consistency in development approaches Being the "glue" in the product team who acts as a product's "subject matter expert" for questions and requests for updates (about existing and upcoming features/functionality) from Product Management, Technology, Content, Product Marketing, Sales, Sales Enablement, and Customer Success/Support You're a Great Fit if You Have These Requirements/Can: College degree (BA/BS) or equivalent experience 1 years' experience in digital product development (particularly with Agile/Scrum teams) or equivalent experience in working on products/solutions for the nursing practice market Strong knowledge of every stage of the product development process from concept to post-launch Experience developing and leading the execution of product development is Demonstrated experience understanding user needs and market trends that are successfully translated into practical plans Proven ability to craft workflow and user experience requirements that meet strategic business goals Experience with understanding Technology opportunities, constraints, and choices, and ability to articulate associated risks (and possible mitigation plans) Ability to prioritize and act as a structured thinker who is able to see "the wood from the trees" Strong oral and written communication skills Strong project management skills, including ability to develop schedules and oversee work-in-progress for budgeting compliance General knowledge of the healthcare/nursing market Familiarity with customer contextual inquiry and analysis Familiarity with data analytics and dashboard creation Certification as either a Scrum Master or Product Owner (e.g., from Scrum Alliance) Exposure to simulation/virtual reality products Experience in contributing to customer-facing communication plans, creating product demos for stakeholders, triaging/troubleshooting customer escalations (in collaboration with Support personnel) Familiarity with backlog software (e.g., Jira, VSO, Trello, Wrike) and team communication applications (Slack, MS Teams, etc.) Ability to travel Up to 15% travel required (if not located in Philadelphia or Baltimore office) The above listed qualifications, experience, & education are all requirements- Candidates that do not meet the listed requirements will not be contacted We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference Additional Information: Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available at https://www.mywolterskluwerbenefits.com/index.html Diversity Matters: Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They're not intended to be an exhaustive list of all duties and responsibilities and requirements. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $91,600 - $126,800 Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

Posted 1 week ago

Technology Project & Program Manager - Product Owner-logo
Wolters KluwerAlbany, NY
Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right. Who We Are: Wolters Kluwer: The world is a big place, find your place here. What We Offer: The Technology Project & Program Manager- Product Owner role offers growth potential opportunities, professional development, an engaging small team environment, a hybrid work opportunity (2-days a week), weekends off, and amazing benefits. Hybrid Office Locations: Contact Wolters Kluwer | Wolters Kluwer If you are a problem-solver who is passionate about ensuring customers are delighted by how products look/feel/work and are looking for a new challenge (as well as an opportunity to make a real difference in how nurse students use our products to become ready for practice), we want to hear from you! What You'll be Doing: As the Technology Project & Program Manager, you will help us in our mission to ensure that nurses, nurse educators, and hospital administrators who use our Nursing digital products continue to benefit from the excellent content and workflow functionality offered in our point-of-care and point-of-learning solutions. This Product Owner will have responsibility for executing the roadmap priorities for key digital offerings in Nursing- Nursing Center and CE Connection. The Product Owner will develop a first-hand, in-depth knowledge of what users of this solution's value and what helps customers in their workflows, to ensure nurses have what they need to ensure the best education and professional development, which ultimately drives the best patient care. The Product Owner manages product development for assigned products/platforms and the relationship between those products and WK Technology. While the Product Owner is not expected to make technology decisions or understand the detail of the coding, they must have sufficient understanding of technology issues as well as an in-depth understanding of the value each release brings to customers and how the release will work. The Product Owner reports to the Director of Product Development, Nursing, and will be part of a team of Product Owners working on products across Nursing. Please note, this is a Jr. level role. Key Tasks: Coordinating with Product Management on activities (e.g., Lean experiments, competitive/market intelligence, customer insights/analysis) designed to ensure deep understanding of customer needs Translating high-level user stories from Product Management into specific technical development items/requests, with clear metrics for success articulated in each requirement Bringing strong organizational skills, as well as ruthless prioritization, to how product backlogs are crafted/maintained/grow Owning the product development lifecycle/schedule, working with Agile/Scrum teams to plan for, and execute on, sprints and releases that deliver on the Product Manager's roadmap priorities Working with the Agile/Scrum teams to maintain the health/performance of assigned products/platforms, such as compliance with required norms and standards for security, privacy, accessibility, and discoverability, as well as integration with other systems (e.g., electronic health record systems, learning management systems) Ensuring that where an assigned product needs to interface with other products or platforms, they partner and closely collaborate with other Product Owners and Technology colleagues to identify opportunities for efficiencies/consistency in development approaches Being the "glue" in the product team who acts as a product's "subject matter expert" for questions and requests for updates (about existing and upcoming features/functionality) from Product Management, Technology, Content, Product Marketing, Sales, Sales Enablement, and Customer Success/Support You're a Great Fit if You Have These Requirements/Can: College degree (BA/BS) or equivalent experience 1 years' experience in digital product development (particularly with Agile/Scrum teams) or equivalent experience in working on products/solutions for the nursing practice market Strong knowledge of every stage of the product development process from concept to post-launch Experience developing and leading the execution of product development is Demonstrated experience understanding user needs and market trends that are successfully translated into practical plans Proven ability to craft workflow and user experience requirements that meet strategic business goals Experience with understanding Technology opportunities, constraints, and choices, and ability to articulate associated risks (and possible mitigation plans) Ability to prioritize and act as a structured thinker who is able to see "the wood from the trees" Strong oral and written communication skills Strong project management skills, including ability to develop schedules and oversee work-in-progress for budgeting compliance General knowledge of the healthcare/nursing market Familiarity with customer contextual inquiry and analysis Familiarity with data analytics and dashboard creation Certification as either a Scrum Master or Product Owner (e.g., from Scrum Alliance) Exposure to simulation/virtual reality products Experience in contributing to customer-facing communication plans, creating product demos for stakeholders, triaging/troubleshooting customer escalations (in collaboration with Support personnel) Familiarity with backlog software (e.g., Jira, VSO, Trello, Wrike) and team communication applications (Slack, MS Teams, etc.) Ability to travel Up to 15% travel required (if not located in Philadelphia or Baltimore office) The above listed qualifications, experience, & education are all requirements- Candidates that do not meet the listed requirements will not be contacted We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference Additional Information: Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available at https://www.mywolterskluwerbenefits.com/index.html Diversity Matters: Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They're not intended to be an exhaustive list of all duties and responsibilities and requirements. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $91,600 - $126,800 Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

Posted 1 week ago

PT Lab Assistant - Design Technology-logo
Ivy Tech Community CollegeLafayette, IN
This position is a part-time, temporary position filled each semester on an as-needed basis. Major Responsibilities include: Maintain a safe lab environment Maintain lab equipment (3D printers, Desktop Printer, Large Plotter, Laser Cutters) Assist students in the operation of equipment and lab activities Lab projects Maintain logs Maintain materials Minimum Qualifications: High school diploma required; good communication skills; ability to work independently Familiarity with Design Projects Familiarity with 3D printing Familiarity with printing Basic CAD knowledge (AutoCAD, SolidWorks, and Fusion 360 Basic troubleshooting skills Preferred Qualifications: Experience with 3D printing, including changing settings and experimenting with different techniques Experience with editing printing settings Advanced CAD knowledge (AutoCAD, SolidWorks, and Fusion 360 Other Requirements: Selected candidate for employment will be subject to pre-employment background checks, including criminal history check, and any offer of employment will be contingent upon that outcome. Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College's Title IX Coordinator or to the US Department of Education Office of Civil Rights.

Posted 30+ days ago

Recruiting Manager (Technology)-logo
Robert Half InternationalFort Worth, TX
JOB REQUISITION Recruiting Manager (Technology) LOCATION TX FORT WORTH JOB DESCRIPTION Job Summary As a Recruiting Manager, your responsibilities will include developing and growing a client base and new business opportunities, introducing our services via video, telephone and in-person meetings with new and existing clients to expand the utilization of our services. Recruiting, evaluating and placing technology professionals in full-time positions with our clients. Delivering outstanding customer service to both clients and candidates. Providing consistent communication and career guidance to candidates. Participating in industry trade associations to increase our presence within the local technology community. Qualifications: 2+ years of experience in technology and/or successful permanent placement recruiting experience required. Successful candidates will have a proven track record of success, excellent communication skills and a high sense of urgency. The ability to leverage technology experience to manage and grow the business. Top Reasons to Work for Robert Half: EXCITING CAREER OPPORTUNITIES WITH THE INDUSTRY LEADER - For more than 75 years, our history of success and strong client relationships provide a level of stability few companies can match. PERFORMANCE = REWARD - We offer exceptional earning potential and a competitive benefits package, including a base salary and bonus pay (for talent professional positions), group health insurance benefits (medical, vision, dental), flexible spending and health savings accounts, life and accident insurance, adoption, surrogacy and fertility assistance, paid parental leave of up to 6 weeks, and short/long term disability. Robert Half provides paid time off for vacation, personal needs, and sick time. The amount of Choice Time Off (CTO) our people receive varies based on their years of service and is pro-rated based on the hours worked per week. A new hire earns up to 17 days of CTO per calendar year. Our people also receive up to 11 paid holidays per calendar year. We also offer the opportunity to contribute to our company 401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions for eligible employees. Learn more at roberthalfbenefits.com. UPWARD MOBILITY - With more than 300 locations worldwide, we provide excellent career advancement potential, both locally and beyond. TOOLS FOR SUCCESS - We provide world-class training, client relationship management tools and advanced technology to help you succeed. RESPECTED WORLDWIDE - Robert Half has appeared on FORTUNE magazine's list of "Most Admired Companies" since 1998, as well as numerous "Best Places to Work" lists around the world. OUTSTANDING CORPORATE RESPONSIBILITY - We believe in an "Ethics First" philosophy, which means we are committed to social responsibility, promoting inclusion in the workplace, and actively participating in communities where we live and work. Learn more by downloading Robert Half's Corporate Responsibility Report at roberthalf.com/about-robert-half/corporate-responsibility. Robert Half is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to HRSolutions@roberthalf.com or call 1.855.744.6947 for assistance. In your email please include the following: The specific accommodation requested to complete the employment application. The location(s) (city, state) to which you would like to apply. For positions located in San Francisco, CA: Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. For positions located in Los Angeles County, CA: Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. JOB LOCATION TX FORT WORTH

Posted 30+ days ago

Director, Technology Solutions-logo
WeaverAustin, TX
The Weaver Experience Weaver is a full-service national accounting, advisory and consulting firm with opportunities for professionals in many different fields. We seek to bring a human element to the world of accounting, which includes creating a diverse, collaborative, and entrepreneurial workplace culture. Our leaders truly care about the well-being of all our employees and encourage them to pursue their ambitions. While our business is based in numbers, our success is truly based on people. It's why we commit to supporting our people not just in their professional growth, but also in their ability to lead balanced, integrated lives. At the foundation of that commitment are our core values. Weaver's core values were created specifically to empower our people to deliver extraordinary service and be their best selves. Our goal is to balance high development with high performance in order to meet the long-term goals of each individual, team, and our firm. Learn more about our services, industry experience and culture at weaver.com. Position Profile The Director of Technology Solutions is a strategic and technical leadership role responsible for the architecture, development, implementation, and support of technology solutions across the firm. This includes both practice-specific service delivery tools for Audit, Tax, and Advisory services, and enterprise-wide systems that support firm operations. The role oversees a hybrid portfolio of commercially available SaaS platforms and internally developed applications, ensuring seamless integration, data flows, and consumption of data across systems. This position leads three key functional groups: Practice Solutions Dynamics (Microsoft Dynamics 365 platform) Enterprise Tools and Automations Additionally, the Director manages the technology supplier management function and plays a direct role in guiding technical design and development standards, ensuring alignment with firm goals. The role collaborates closely with the National Offices of Tax and Audit/Advisory to identify, evaluate, and implement tools that enhance service delivery and operational efficiency. Key Responsibilities: Strategic Leadership & Planning Define and execute the firm's technology solutions strategy in alignment with business objectives Lead cross-functional initiatives to modernize and optimize practice and enterprise tools Drive architectural decisions and technical roadmaps for custom and integrated solutions Partner with firm leadership to identify emerging technology needs and opportunities Team Management Lead and mentor the Practice Solutions, Dynamics, and Business Tools and Automations team members Foster a culture of innovation, accountability, and continuous improvement Promote technical excellence and development best practices across teams Technology Implementation & Integration Oversee the selection, deployment, and integration of SaaS and custom-built solutions Evaluate third-party tools from a technical perspective, ensuring compatibility with internal architecture Be a key participant in the identification, prioritization, and development of automations to improve the efficiency and accuracy of service delivery and operational activities Lead the design and development of custom applications and automations, ensuring scalability and maintainability Collaborate with National Offices, firm project management team, and learning and development staff to drive user adoption through effective change management and training strategies Stakeholder Collaboration Work closely with National Tax and Audit-Advisory leadership and Operations leadership to understand needs Translate business requirements into scalable technology solutions Collaborate with user groups to facilitate adoption and optimized use of technology solutions Vendor & Supplier Management Manage relationships with technology vendors and service providers Negotiate contracts, monitor performance, and ensure compliance with SLAs Monitor adoption and usage of technology solutions Establish and monitor budgets for firm and practice software expenses Governance & Risk Management Ensure solutions meet security, compliance, and data governance standards Implement code quality, testing, and deployment standards for internally developed solutions Establish and monitor KPIs to measure solution effectiveness and ROI To be successful in this role, the following qualifications are required: Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field 15+ years of progressive experience in IT leadership roles with a solid foundation in software development, systems architecture, and application lifecycle management Proven history of managing enterprise and service delivery-specific technology portfolios, including direct involvement in technical solution design and development Strong understanding of SaaS platforms, custom application development frameworks, and systems integrationKnowledge of enterprise applications and automation tools (e.g., Power Platform, RPA, AI) Deep knowledge of software development methodologies (Agile, DevOps) and modern architecture patterns (e.g., microservices, APIs) Excellent leadership, communication, and stakeholder management skills Ability to manage multiple priorities in a fast-paced, matrixed environment Additionally, the following qualifications are preferred: PMP, ITIL, or similar project/IT management certifications Microsoft certifications related to Dynamics 365 or Azure Experience in a public accounting or other professional/B2B services environment strongly preferred Weaver Benefits At Weaver, our most valuable resource is our people. We take the time to evaluate our employees' wants and needs and invest our resources accordingly. Weaver goes beyond offering competitive health benefits, such as medical, dental, vision, disability, life insurance, and a 401(k) plan. Learn more here - Weaver benefits. We support our employees by offering flexible scheduled time off (STO), minimum of 56 hours of sick and safe leave, 11 holidays, and 2 scheduled recharge days! We also offer in-house CPE and learning opportunities through our internal Learning & Development department. Our multi-faceted internal learning program including technical improvement, practice development, management/leadership training, and whole-life growth. Our goal is to balance both high development with high performance to meet the long-term goals of each individual, team, and our firm. WeaverLEAD We are committed to investing in the strength of our team. That is why we have created an internal leadership coaching program to train leaders to support other leaders at every level of the organization. The goal of WeaverLEAD is to inspire the growth and development of our leaders by: Leaning into the experience of exploring new ideas for each individual's growth as a leader. Engaging the coaching mindset at work with new ways of thinking about challenges and opportunities. Adapting to the transformation that takes place as a result of participating in the program. Developing yourself and others with coaching competencies to create a firm-wide culture of coaching. People are our formula! At Weaver, we recognize that everyone brings different strengths, backgrounds, and working styles to our team. We cultivate a safe and inclusive work environment that celebrates each individual's unique qualities through visibility, progression, advocacy, and support. We are proudly an equal opportunity employer. What's next? Interested applicants should apply directly to the job posting. You may apply to multiple roles. Be sure to upload your most recent resume and ensure that it is attached to your application. By registering, you are only activating an account and creating a presence. Please apply directly to a position of interest. You will receive a confirmation email after completing an application for a role. After reviewing your application, a friendly Weaver Recruiter will contact you soon and walk you through the hiring process. Thank you for exploring a career with us. We look forward to meeting you! Currently, we are not accepting resume submissions from third-party staffing agencies for this role. This role is Employee Referral Program eligible.

Posted 30+ days ago

A
AprioHackensack, NJ
Work with a nationally ranked CPA and advisory firm that is passionate for what's next. Aprio has 30 U.S. office locations, one in the Philippines and more than 2,100 team members that speak 60+ languages across the globe. By bringing together proven expertise, deep understanding, and strategic foresight for fast-growing industries, Aprio ensures clients are prepared for wherever life or business may take them. Discover a top-rated culture, vast growth opportunities and your next big career move with Aprio. Join Aprio's Tax team and you will help clients maximize their opportunities. Aprio, LLP is a progressive, fast-growing firm looking for a Senior Tax Manager to join their dynamic team. Position Responsibilities: Interacting closely with clients to provide tax planning, consulting, and compliance services. Working closely with partners on delivering innovative tax planning strategies. Working with various departments in Aprio to provide service solutions to the client. Research and interpret tax laws and regulations and provide guidance to internal stakeholders on tax issues. Manage and mentor tax team members, providing guidance and support as needed, and fostering a culture of continuous learning and development within the team. Qualifications: Bachelor's degree in Accounting or equivalent Masters degree in taxation preferred, but not required Experience in Technology (SaaS, PaaS, IaaS), manufacturing is preferred Recent experience working in a public accounting firm 8+ years of professional experience of federal tax consulting and/or compliance experience in public accounting Experience working with companies that have multi-state and international tax footprint A CPA required for this role Experience with Partnership and or S-Corp returns Exceptional verbal and written communication skills Exceptional excel skills are preferred Computer expertise including knowledge of tax software and technology Experience in multistate tax returns Exceptional verbal and written communication skills Computer expertise including knowledge of tax software and technology such as CCH Access, Go Systems, or an equivalent $125,000 - $220,000 a year The salary range for this opportunity is stated above. As such, an actual salary may fall closer to one or the other end of the range, and in certain circumstances, may wind up being outside of the listed salary range. The application window is anticipated to close on March 28th and may be extended as needed. Why work for Aprio: Whether you are just starting out, looking to advance into management or searching for your next leadership role, Aprio offers an opportunity to grow with a future-focused, innovative firm. Perks/Benefits we offer for full-time team members: Medical, Dental, and Vision Insurance on the first day of employment Flexible Spending Account and Dependent Care Account 401k with Profit Sharing 9+ holidays and discretionary time off structure Parental Leave - coverage for both primary and secondary caregivers Tuition Assistance Program and CPA support program with cash incentive upon completion Discretionary incentive compensation based on firm, group and individual performance Incentive compensation related to origination of new client sales Top rated wellness program Flexible working environment including remote and hybrid options What's in it for you: Working with an industry leader: Be part of a high-growth firm that is passionate for what's next. An awesome culture: Thirty-one fundamental behaviors guide our culture every day ensuring we always deliver an exceptional team-member and client experience. We call it the Aprio Way. This shared mindset creates lasting relationships between team members and with clients. A great team: Work with a high-energy, passionate, caring and ambitious team of professionals in a collaborative culture. Entrepreneurship: Have the freedom to innovate and bring your ideas to help us grow to become the CPA firm of choice nationally. Growth opportunities: Grow professionally in an environment that fosters continuous learning and advancement. Competitive compensation: You will be rewarded with competitive compensation, industry-leading benefits and a flexible work environment to enjoy work/life balance. EQUAL OPPORTUNITY EMPLOYER Aprio is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex; pregnancy; sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law. Aprio, LLP and Aprio Advisory Group, LLC, operate in an alternative business structure, with Aprio Advisory Group, LLC providing non-attest tax and consulting services, and Aprio, LLP providing CPA firm services.

Posted 30+ days ago

Public Relations Vice President (B2b Technology)-logo
Highwire Public RelationsDetroit, MI
About us Highwire is a modern strategic communications and digital marketing agency designed for disruptive companies. We work with high-growth technology companies and established brands looking to reinvent themselves. At Highwire, we believe that storytelling fuels transformation. And the most impactful stories represent all voices and perspectives. As a values-driven agency, we foster an inclusive environment where everyone-regardless of age, race/ethnicity, size, shape, gender identity, sexual orientation, religion and different abilities-can feel safe, celebrated and worthy. We ensure every Highwire Walker has unique support to climb to success. Our commitment to diversity, inclusion and belonging is permanent and foundational to our business and culture. We aspire to change our industry and build a better future for all. Our people-first culture is driven by four core values: Team Empowerment Growth Mindset Inclusion Always Fierce Distinction We're looking for individuals with big ideas, strong opinions, and the energy to bring them to life. If you thrive in an environment that values personal accountability, high standards, and boundless motivation, this is the opportunity for you. Be part of our award-winning culture and contribute to an exciting and growing business where you can make a real impact. ⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯ The Vice President, B2B Technology position is a unique opportunity to become a leader for an innovative PR agency. As a senior member of our management team, our Vice President has to be a visionary creative type with 10+ years of experience growing teams and delighting clients. The Vice President will also be involved in new business development and operational leadership. As a growing boutique public relations firm, the Vice President role is a pivotal position as this individual will serve as a mentor, manager and lead example for all account teams on client management, quality assurance, staff development and strategic guidance. If you have been waiting to discover a role that allows you to be a catalyst in a thriving, meaningful workplace, then Highwire might be just the place for you. Key Responsibilities Develop and implement an integrated strategic communications plan to advance brand identity. Create marketing/public relations strategy that will allow Highwire to cultivate and enhance meaningful relationships with targeted, high-level external audiences, including the media and key influencers Identify challenges and emerging issues faced by the organization. Work with leadership team and staff to recognize internal and external communications opportunities and solutions, and define and execute appropriate strategies to support them. Serve as a spokesperson and lead point person on media interactions that help promote and/or impact the organization. Oversee the day-to-day activities of the communications function including budgeting, planning and staff development. Recruit and manage a communications team to support the development and execution of the communications strategy. Promote a culture of high performance and continuous improvement that values learning and a commitment to quality. Manage, mentor and develop staff using a supportive and collaborative approach on a consistent basis. Establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, conduct annual performance appraisals. Attend networking events, seminars and conferences, including out-of-hours, as required to maintain personal professional development and to build networking and new business contacts. Requirements Bachelor's degree in journalism, communications, or related field is required. Minimum 10 years experience in a senior management role either in-house or with an agency. Demonstrated skill and comfort in proactively building relationships with top tier reporters and editors, and in successfully positioning subject matter with the media to achieve high-impact placements. Extensive successful writing and editing experience (externally focused) with a variety of print and online communications media. Experience with social media influencer engagement, content campaigns, and media coverage amplification. Demonstrated experience and leadership in managing a comprehensive strategic communications, media relations, and marketing program to advance an organization's mission and goals. Creative and thoughtful on how new media technologies can be utilized. Innovative thinker, with a track record for translating strategic thinking into action plans and output. Experience in building, mentoring, and coaching a team of communications specialists. Excellent judgment and creative problem solving skills. Superior management skills; ability to influence and engage direct and indirect reports and peers. Self reliant, good problem solver, results oriented. Ability to make decisions in a changing environment and anticipate future needs. Excellent and persuasive communicator. Experience measuring the ROI of communications activities. Energetic, flexible, collaborative and proactive; a team leader who can positively and productively impact both strategic and tactical finance, and administration initiatives Highwire Perks Competitive salary Merit-based bonuses and promotions Hybrid work model to suit your schedule and lifestyle Excellent vacation policy including extended break for summer and winter holiday Participate in Empower Hours on Fridays; Team has the ability to log off by 3pm 401K Match Medical and dental benefits/ FSA Paid Parental Leave Commuter Benefit Home office equipment stipend Growth Mindset Stipend of $100 annually for books, exhibitions, etc. Technology reimbursement Wellness benefit Donation Match Mentorship Monthly recognition programs Employee referral bonus New business referral bonus Quarterly Highwire fun events - Thanksgiving is our favorite holiday Dog friendly work environment Extremely supportive, nurturing environment with many opportunities for learning and growth ⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯ The duties delineated above will vary depending on the needs of each specific account, and in no way states or implies that these are the only duties to be performed by this employee. This individual will be required to follow any other instructions and to perform any other duties requested by his or her supervisors. We are actively seeking candidates who possess a genuine passion for tech PR and are excited to expand our team. As we continue to grow our agency, we are proactively building a pipeline of exceptional individuals to connect with and consider for future opportunities. If you are enthusiastic about the world of tech PR and are eager to embark on a rewarding career in this field, we encourage you to start the conversation by applying today. We value your interest in our agency and look forward to hearing from you. Apply now and let's explore the possibilities together! ⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯ Job Alert If you have been targeted by a scammer, you can file a complaint with the Federal Trade Commission here. Highwire will not send recruiting-related emails from any other email domain name or variation other than @highwirepr.com. Highwire will never request your bank account, credit card, or credit score as part of our application process. If you receive a suspicious email not sent from a team member, specifically at our @highwirepr.com email address, or if you receive suspicious outreach on social media, please forward the communication to hwsecurity@highwirepr.com so that we can review and flag the fraudulent domain and user IDs for removal.

Posted 30+ days ago

PwC logo

Contact Center Technology Senior Manager (Ccaas)

PwCNew York, NY

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Job Description

Industry/Sector

Not Applicable

Specialism

Data, Analytics & AI

Management Level

Senior Manager

Job Description & Summary

At PwC, our people in data and analytics focus on leveraging data to drive insights and make informed business decisions. They utilise advanced analytics techniques to help clients optimise their operations and achieve their strategic goals.

In data analysis at PwC, you will focus on utilising advanced analytical techniques to extract insights from large datasets and drive data-driven decision-making. You will leverage skills in data manipulation, visualisation, and statistical modelling to support clients in solving complex business problems.

Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

  • Craft and convey clear, impactful and engaging messages that tell a holistic story.
  • Apply systems thinking to identify underlying problems and/or opportunities.
  • Validate outcomes with clients, share alternative perspectives, and act on client feedback.
  • Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.
  • Deepen and evolve your expertise with a focus on staying relevant.
  • Initiate open and honest coaching conversations at all levels.
  • Make difficult decisions and take action to resolve issues hindering team effectiveness.
  • Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Minimum Degree Required

Bachelor's Degree

Minimum Year(s) of Experience

9 year(s)

The Opportunity

As part of the Analytics and Insights team you are expected to lead the design and development of Contact Center AI solutions and Conversational AI solutions that improve customer engagement and satisfaction. As a Senior Manager you are expected to lead large projects, innovate processes, and maintain operational excellence while interacting with clients at a senior level to drive project success. You are also responsible for managing a team of AI consultants, data scientists, developers, and designers, and developing and implementing Contact Center AI & Conversational AI strategies.

Responsibilities

  • Lead the design and development of AI solutions for contact centers
  • Enhance customer engagement and satisfaction through innovative AI strategies
  • Manage a team of AI consultants, data scientists, developers, and designers
  • Develop and implement Contact Center AI and Conversational AI strategies
  • Confirm operational excellence and senior client interaction
  • Drive project success through strategic advising and process innovation
  • Motivate and coach teams to solve complex problems
  • Foster a culture of continuous improvement and excellence

What You Must Have

  • Bachelor's Degree
  • 9 years of experience

What Sets You Apart

  • Bachelor's Degree in Linguistics, Computer and Information Science, Engineering preferred
  • Proficiency in Contact Center AI and Conversational AI solutions
  • Proven success managing AI development lifecycle
  • Thorough understanding of data privacy and security regulations
  • Experience with natural language processing (NLP) and machine learning (ML)
  • Proficiency with cloud platforms like AWS, Google Cloud, or Microsoft Azure
  • Experience with chatbot development frameworks like RASA or Microsoft Bot Framework
  • Ability to lead and mentor a team of AI consultants, data scientists, developers, and designers

Travel Requirements

Up to 80%

Job Posting End Date

Learn more about how we work: https://pwc.to/how-we-work

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.

For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.

Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

The salary range for this position is: $124,000 - $280,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

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