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Director, Event Technology (Sne), Hotel Services -The Edgewater Hotel-logo
Director, Event Technology (Sne), Hotel Services -The Edgewater Hotel
EncoreSeattle, WA
Position Overview The Director, Event Technology (SNE) is responsible for achieving the revenue and profitability goals of an assigned location(s). This position ensures the team delivers World-Class service while cultivating and maintaining relationships with key venue personnel to enhance the overall business relationship with the venue. The DET promotes high performance, accountability and continuous improvement in the team and fosters a collaborative environment that values learning and a commitment to quality. This role will manage less than two Full-time team members, venue revenue less that $3M and report to an Area Director, Venues, Regional Director, Venues or RVP, Venues. Key Job Responsibilities Venue Partner Relationships Develop and maintain strong relationships with clients at all levels of their organization and provide outstanding customer service while focusing on customer retention. Services events and act as a point of escalation when needed. Identify key issues and decision makers that will influence the contract renewal and leverage all available internal resources to facilitate the planning effort for renewing existing business. Consults with Venue Sales Leadership on sales strategies Participates in business review presentations. Financial Management & Reporting Drive Results by managing an efficient and profitable operation with a focused approach on revenue maximization and profitability using cost control measures in accordance with the company's standard operating procedures. Achieve Encore's financial goals for the location(s) by effectively managing labor, equipment sub-rentals and other costs. Understand and utilize operational and financial reports and completes standard and ad hoc reports accurately and on time. Utilize the Company billing system to coordinate invoicing activities and makes certain that billing is reviewed and approved by clients. See the Big Picture by completing the sales forecast at home location, ensuring they are accurate and submitted timely. Participate in business review presentations as needed, in collaboration with regional management. Manage location P & L and develop action plans to address deficiencies/grow the business. Confirms venue partners process all payments to Encore in a timely basis. Operations Management Perform and directs daily floor operations including scheduling and equipment setups, operation, and strikes. Ensure that all equipment and services are delivered on time, in good working condition and as specified by clients and the venue, and in accordance to brand standards. Anticipate equipment challenges and changes in a timely and professional manner. Use inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment. See the Big Picture by efficiently sharing labor and equipment within the local market. Attend all operational venue meetings such as daily stand up meetings with venue operations staff. Technical Ability Understand the technical aspects of the job and applies basic to advanced troubleshooting and problem solving skills to resolve equipment and software issues in a timely and professional manner. Effectively utilizes applicable company computer systems. Act as the solo on-site technician for events, if necessary. Sales Management Create effective strategies to maximize revenue per-event for assigned customers including upsell and cross-sell opportunities. Prepare and deliver compelling presentations that convey the value of Encore and effectively solve customer challenges. Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through www.encoreglobal.com, venue booking system, or other sources as assigned. Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience. Effectively collaborate with vendors and other departments/divisions of the company to capture and service events. Understand event cost structure and incorporate into solution designs according to established profitability guidelines. Attend customer meetings, understanding their goals and responding to their questions, concerns, and challenges. Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times. Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events Create and present information and reports, as needed, to senior management related to performance, pipeline, forecasting, etc. Customer Service Deliver World-Class Service by cultivating and maintaining relationships with customers, small venue personnel and various Encore supporting functions and departments. Position will have oversight to personnel to assist with event execution. Exceed the expectations and needs of internal and external customers. Meet with guests on site to ensure that their needs are met and the equipment setup is accurate and working properly. Monitor small venues and check in on customers throughout the day. Portray a polished and professional image according to the guidelines in the Employee Guide and/or venue standards, and ensures the team adheres to the same standards. People Development Value People by promoting a culture of high performance, accountability and continuous improvement that values learning and a commitment to quality. Embrace and foster the Company's Core Values. Manage performance, addresses employee concerns, maintains adequate staffing levels, and facilitates team development. Manages the human resources activities including selection, performance management, and learning Provide focused and continued coaching to develop the skills of team members. Train employees on Encore standards for service and equipment, and ensures they are properly trained on company computer systems. Recommend team members for training opportunities, as needed. Ensure Encore's D,E &I initiatives are implemented. Job Qualifications This section consists of skills and abilities for an employee to perform the job at a satisfactory level (education, experience, skills & abilities, certifications, languages etc….) Bachelor's degree is preferred or equivalent experience 3+ years of audio visual experience 1+ years of supervisory experience 2+ years of customer service or hospitality experience is preferred. Sales experience is a plus Working knowledge of audio visual equipment in a live show environment Must be able to successfully complete Level 3 Skills training Proficiency with the use of computer hardware Proficiency with computer software and programs, including the Internet and Microsoft Office Effective leadership abilities and customer satisfaction focus. A valid driver's license is required for team members who may operate Company vehicles. Competencies (by Core Values) This section lists the Competencies that are required for this job. Please refer to the Competency Selection Tool to choose 6 - 10 Competencies for this role. Add the selected Competencies to the job description. If you have any questions, contact your HR Business Partner. Hospitality Financial Acumen Responsiveness Safety Conscious Ownership Communicates Effectively Professionalism Ensures Accountability Tech Savvy Instill Trust Physical Requirements Team members must be able to meet the physical demands below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Sitting: 2-3 hours per day Standing: 4-5 hours per day Walking: 4-5 hours per day Stooping: 2-3 hours per day Crawling: 2-3 hours per day Kneeling: 2-3 hours per day Bending: 2-3 hours per day Reaching (above your head): 2-3 hours per day Climbing: 0-1 hour per day Grasping: 4-5 hours per day Lifting Requirements 0 - 15 lbs*: Frequently 16 - 50 lbs*: Frequently 51 - 100 lbs: Occasionally Over 100 lbs: Occasionally Carrying Requirements 0 - 15 lbs*: Frequently 16 - 50 lbs*: Frequently 51 - 100 lbs: Occasionally Over 100 lbs: Occasionally Auditory/Visual Requirements Close Vision: Continuously Distance Vision: Continuously Color Vision: Frequently Peripheral Vision: Occasionally Depth Perception: Frequently Hearing: Continuously Pushing/Pulling Requirements 0 - 15 lbs*: Frequently 16 - 50 lbs*: Frequently 51 - 100 lbs*: Occasionally Over 100 lbs: Occasionally Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Work is performed in a venue/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple venue locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual venue or a representation of venues in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Posted 2 weeks ago

Public Relations Senior Account Executive (B2b Technology, Cybersecurity, Financial Services)-logo
Public Relations Senior Account Executive (B2b Technology, Cybersecurity, Financial Services)
Highwire Public RelationsCharlotte, NC
About us Highwire is a modern strategic communications and digital marketing agency designed for disruptive companies. We work with high-growth technology companies and established brands looking to reinvent themselves. At Highwire, we believe that storytelling fuels transformation. And the most impactful stories represent all voices and perspectives. As a values-driven agency, we foster an inclusive environment where everyone-regardless of age, race/ethnicity, size, shape, gender identity, sexual orientation, religion and different abilities-can feel safe, celebrated and worthy. We ensure every Highwire Walker has unique support to climb to success. Our commitment to diversity, inclusion and belonging is permanent and foundational to our business and culture. We aspire to change our industry and build a better future for all. Our people-first culture is driven by four core values: Team Empowerment Growth Mindset Inclusion Always Fierce Distinction We're looking for individuals with big ideas, strong opinions, and the energy to bring them to life. If you thrive in an environment that values personal accountability, high standards, and boundless motivation, this is the opportunity for you. Be part of our award-winning culture and contribute to an exciting and growing business where you can make a real impact. We are based in San Francisco, with offices in New York and Chicago. We are open to hiring in the following states: California, Connecticut, Florida, llinois, Massachusetts, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Texas, Utah, Virginia, Washington, Washington D.C. ⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯ As a Senior Account Executive, you've worked at an agency or possibly at a start up but most importantly, you've worked with some innovative teams over the course of 3-5 years and been a vital part of some really engaging creative campaigns. We don't have to tell you how to build a plan or find the right influencers to pitch. You have your go-to bloggers and journos in your favorites and tend to be in the fast lane when it comes to the latest trends. You are an exceptional writer and motivational leader, eager to assume more responsibility and looking for the right team to grow in a compelling way. If this sounds like the opportunity you've been waiting for, you should definitely look at Highwire. Key Responsibilities Media/Influencer Relations Strong relationships with more than ten key media across business and industry Ability to identify new media and opportunities for clients and share with teams and across the agency regularly Regular and ongoing proactive pitches that generate coverage for the whole team Coaching of junior staff to improve team relationships Strong grasp and creative use of social media channels to engage and support efforts Experience measuring the ROI of communications activities Experience with social media influencer engagement, content campaigns, and media coverage amplification Client Service/Management Ability to manage projects from concept through executionTrack competitors and flag opportunities and news events for commentary or discussionOwn and direct client PR calls Provide counsel on media opportunities and coverage even under difficult circumstances Develop quarterly campaigns and PR plans including creative campaigns, trendscapes and thought leadership topicsOwn key elements of the PR program (analysts, speaking, content, etc.)Be a solid go to resource for client contactDevelop budget and team priority allocationsParticipate in media training sessions with clients including developing key messages and all follow up from session Writing Proficiencies Ability to generate a plan for a campaign or an entire PR programAbility to generate and edit award submissions, press releases, fact sheets, backgrounders, biographies, tour reports, briefing books, contributed articles, speaking opportunity abstracts, pitches, Q&As, company memorandum and general team correspondence; also responsible for their production and assembly Professional, articulate and timely client communicationDevelopment of consistent, creative, successful pitches Agency OperationsParticipation in new business process including research and presenting at pitchIdentify, attend and encourage others to attend networking eventsMaintain a respectful, enthusiastic, and professional attitude towards coworkers, clients, and outside colleagues and lead team by exampleSupport teams and manage up and downResponsible use of flexible work policiesUses Highwire social channels; writes for Highwire blogMentor junior staff to elevate development Self DevelopmentProactively set up quarterly goals with manager; track against goals and demonstrate growth Effectively prioritize responsibilities based on impact, timelines, workflow and client goalsDrive projects forward independently, eliminating the need for managers to consistent check in re: follow through/ task completionIdentify areas for self-improvement and bring suggestions and solutions to managementConsistently hit deadlines or give enough notice if you won'tAttends regular networking events Highwire Perks Competitive salary Merit-based bonuses and promotions Hybrid work model to suit your schedule and lifestyle Excellent vacation policy including extended break for summer and winter holiday Participate in Empower Hours on Fridays; Team has the ability to log off by 3pm 401K Match Medical and dental benefits/ FSA Paid Parental Leave Commuter Benefit Home office equipment stipend Growth Mindset Stipend of $100 annually for books, exhibitions, etc. Technology reimbursement Wellness benefit Donation Match Mentorship Monthly recognition programs Employee referral bonus New business referral bonus Quarterly Highwire fun events - Thanksgiving is our favorite holiday Dog friendly work environment Extremely supportive, nurturing environment with many opportunities for learning and growth ⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯ The duties delineated above will vary depending on the needs of each specific account, and in no way states or implies that these are the only duties to be performed by this employee. This individual will be required to follow any other instructions and to perform any other duties requested by his or her supervisors. We are actively seeking candidates who possess a genuine passion for tech PR and are excited to expand our team. As we continue to grow our agency, we are proactively building a pipeline of exceptional individuals to connect with and consider for future opportunities. If you are enthusiastic about the world of tech PR and are eager to embark on a rewarding career in this field, we encourage you to start the conversation by applying today. We value your interest in our agency and look forward to hearing from you. Apply now and let's explore the possibilities together! ⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯ Job Alert If you have been targeted by a scammer, you can file a complaint with the Federal Trade Commission here. Highwire will not send recruiting-related emails from any other email domain name or variation other than @highwirepr.com. Highwire will never request your bank account, credit card, or credit score as part of our application process. If you receive a suspicious email not sent from a team member, specifically at our @highwirepr.com email address, or if you receive suspicious outreach on social media, please forward the communication to hwsecurity@highwirepr.com so that we can review and flag the fraudulent domain and user IDs for removal.

Posted 3 days ago

Partner Manager, Technology & Cloud-logo
Partner Manager, Technology & Cloud
OnesignalMA, NY
OneSignal is a leading omnichannel customer engagement solution, powering personalized customer journeys across mobile and web push notifications, in-app messaging, SMS, and email. On a mission to democratize engagement, we enable over a million businesses to keep their users - including readers, fans, players and shoppers - engaged and up to date by delivering billions of messages daily. 1 in 5 new apps launches using OneSignal! We support companies in 140 countries, including Zynga, USA Today, Bitcoin.com, Eventbrite, Tribune, and many more - from startups and small businesses just getting off the ground to established companies communicating with millions of customers. We're Series C, venture-backed by SignalFire, Rakuten Ventures, Y Combinator, HubSpot, and BAM Elevate. We offer remote work as the default option in the United States in California, Colorado, Massachusetts, New York, New Jersey, Oregon, Pennsylvania, Texas, Utah and Washington. As well as in the UK and Singapore - with plans to expand the locations we support in the future. Some roles are hybrid roles and will be listed as such. We have offices in San Mateo, CA and London, UK, and offer flex seating options for employees to work together in-person where we don't have offices. Hiring in Singapore is done in partnership with a local PEO. OneSignal has a lot of the great tech startup qualities you'd expect, but we don't stop there. Our massive scale and small team, emphasis on healthy life balance and kindness in all our interactions, and focus on ownership and personal growth make OneSignal a uniquely great place to work. About the Role This Partner Manager will play a pivotal role in managing and growing OneSignal's global ecosystem of technology partnerships, integrations, and cloud marketplace presence (e.g., AWS, GCP). Reporting to the Head of Partnerships, this person will create and nurture meaningful integration partnerships that solve customer needs, drive high-quality referrals, positively influence opportunity cycles, and contribute to co-marketing initiatives. Additionally, you will own our GCP and AWS Marketplace initiative and drive growth in this channel via internal advocacy and relationship development across the Cloud ecosystem. The ideal candidate is a super networker with a strong aptitude for identifying and implementing new go-to-market strategies, the grit and persistence to make things happen in a startup environment, and enough technical expertise to fluently understand and speak to our integrations across internal-, customer- and partner-facing audiences. What You'll Do Own relationships with both strategic integration partners as well as a long tail of partners that have built 3rd party integrations and comprise our integration ecosystem. Your primary responsibility is to develop, implement, and manage repeatable strategies, in tandem with Sales, to turn product partnerships into reliable sources of referred and influenced opportunities. Your success is measured via referral bookings and influenced bookings. We want partners involved in as many deals as possible. Manage and grow OneSignal's presence on platforms like AWS Marketplace and Google Cloud Platform (GCP) Marketplace. Educate internal teams and external stakeholders on marketplace benefits to drive adoption. Identify opportunities to enhance OneSignal's integration offerings by evaluating customer needs, product gaps, strategic alignment, and market sizing. Identify mutually beneficial co-marketing opportunities (owned internally or externally), secure partner involvement, and pair with Marketing to ensure ROI-positive outcomes. Monitor and analyze adoption metrics to ensure integrations deliver value and meet customer expectations. Track and communicate progress toward partnership OKRs and revenue goals. Skills & Experience 3-5 years experience managing technology partnerships with a revenue focus; Experience driving growth via cloud marketplaces (e.g., AWS, GCP) is a strong plus. Natural enthusiasm for networking and being the super connector between internal sales teams and external partner ecosystems. Strong understanding of APIs, developer ecosystems, and integrations which makes it easy for you to have capability discussions with product and engineering teams. Proven ability to work cross-functionally with Product, Marketing, Engineering, Sales, and Customer Success. Familiarity with Salesforce, Crossbeam, and PRM tools like Impartner or PartnerStack. Exceptional written and verbal communication skills, with the ability to clearly articulate ideas to diverse audiences. Self-starter mentality with the ability to thrive in a fast-paced, startup environment. The New York and California base salary for this full time position is between $115,000 to $125,000, with an expected On Target Earnings (OTE) between $145,000 and $160,000/year. Your exact starting salary is determined by a number of factors such as your experience, skills, and qualifications. In addition to base salary, we also offer a competitive equity program and comprehensive and inclusive benefits. Qualities we look for: Friendliness & Empathy Accountability & Collaboration Proactiveness & Urgency Growth Mindset & Love of Learning In keeping with our beliefs and goals, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on 'protected categories,' we also strive to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place in our workplace. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on OneSignal. Please inform us if you need assistance completing any forms or to otherwise participate in the application and/or interview process. OneSignal collects and processes personal data submitted by job applicants in accordance with our Privacy Policy - including GDPR and CCPA compliance. Please see our privacy notice for job applicants.

Posted 30+ days ago

Practice Director, Technology(P), Saddle Brook, NJ-logo
Practice Director, Technology(P), Saddle Brook, NJ
Robert Half InternationalSaddle Brook, NJ
JOB REQUISITION Practice Director, Technology(P), Saddle Brook, NJ LOCATION NJ SADDLE BROOK JOB DESCRIPTION Job Summary The primary responsibility of the Practice Director is to maintain a consistent above average performance metrics, provide business generation leadership, motivation and direction to direct reports, participate in the recruitment of new hires, and effectively communicate with all levels within the organization. Key Core Competencies: Results and Execution (Drive & Operational Execution) Drive revenue generating activities/practice group performance. Execute operational focus areas. Meet productivity standards, individual and staff. Effectively manage time, plan and multi-task. Make quality decisions. Infrastructure (Resource Management) Reach target performance metrics, individual and staff. Attract and source. Train, develop and retain staff. Business Analysis Achieve pricing goals. Expert knowledge of practice group. Quickly recognize and act upon business trends on daily/weekly basis. Communication/Collaboration Effective communication (feedback, difficult messages and expectations) Promote a culture of collaboration. Motivate, inspire and lead by example. Provide recognition and celebrate successes. Manage change efforts. Facilitate resolution with internal staff, clients and candidates. Conduct effective meetings. Customer Focus Lead customer retention and expansion strategy. Build customer loyalty by providing superior service. Execute and differentiate Core 4 principles. Leadership Approach Leads with character, builds trust, respect and credibility through actions and behaviors. Promote and support an inclusive work environment. Aware of and accepts responsibility for own actions and behaviors. Create a positive, collaborative team culture. Strives to understand and support others. Follow through on commitments. Treats others fairly and consistently. Business and HR Responsibilities: Business generation, revenue and pricing goals: Based on location. Total Headcount: up to 4 including practice director. Qualifications: 1+ years talent solutions and/or management or equivalent experience required. Proven performance in talent manager/director role. Demonstrated success in business generation, leading and driving business development. Excellent communication, presentation and problem-solving skills. Proficient in MS Office, databases and other technology systems. Education: Bachelor's Degree or equivalent, preferred Top Reasons to Work for Robert Half: EXCITING CAREER OPPORTUNITIES WITH THE INDUSTRY LEADER - For more than 75 years, our history of success and strong client relationships provide a level of stability few companies can match. PERFORMANCE = REWARD - We offer exceptional earning potential and a competitive benefits package, including a base salary and bonus pay (for talent professional positions), group health insurance benefits (medical, vision, dental), flexible spending and health savings accounts, life and accident insurance, adoption, surrogacy and fertility assistance, paid parental leave of up to 6 weeks, and short/long term disability. Robert Half provides paid time off for vacation, personal needs, and sick time. The amount of Choice Time Off (CTO) our people receive varies based on their years of service and is pro-rated based on the hours worked per week. A new hire earns up to 17 days of CTO per calendar year. Our people also receive up to 11 paid holidays per calendar year. We also offer the opportunity to contribute to our company 401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions for eligible employees. Learn more at roberthalfbenefits.com. UPWARD MOBILITY - With more than 300 locations worldwide, we provide excellent career advancement potential, both locally and beyond. TOOLS FOR SUCCESS - We provide world-class training, client relationship management tools and advanced technology to help you succeed. RESPECTED WORLDWIDE - Robert Half has appeared on FORTUNE magazine's list of "Most Admired Companies" since 1998, as well as numerous "Best Places to Work" lists around the world. OUTSTANDING CORPORATE RESPONSIBILITY - We believe in an "Ethics First" philosophy, which means we are committed to social responsibility, promoting inclusion in the workplace, and actively participating in communities where we live and work. Learn more by downloading Robert Half's Corporate Responsibility Report at roberthalf.com/about-robert-half/corporate-responsibility. Robert Half is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to HRSolutions@roberthalf.com or call 1.855.744.6947 for assistance. In your email please include the following: The specific accommodation requested to complete the employment application. The location(s) (city, state) to which you would like to apply. For positions located in San Francisco, CA: Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. For positions located in Los Angeles County, CA: Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. JOB LOCATION NJ SADDLE BROOK

Posted 2 weeks ago

Head Of Finance Technology-logo
Head Of Finance Technology
MassMutual Financial GroupBoston, MA
The Opportunity As the Head of Finance Technology, you'll create and align a technology vision, strategies, objectives, and roadmaps with business strategy in Corporate Finance and a variety of strategic programs which continue to foster and drive a digital transformation. You will be accountable for ensuring successful execution of those strategies and delivering strategic, operational, and BAU business outcomes. You will lead highly complex, cross-functional initiatives across various departments, manage multiple work cells and delivery teams, and ensure cost-effectiveness and transparency for business partners. You will be instrumental in helping Corporate Finance achieve its future vision at MassMutual. This includes leveraging technologies such as automation and artificial intelligence (AI) to transform finance functions, improve processes, redefine the financial close process, and provide key insights for more rapid decision-making that has enterprise-wide impact. You will also engage with the industry and bring relevant insights to MM. Leveraging your deep technology leadership and program management expertise, you will collaborate with other Corporate Technology and Enterprise Technology & Experience (ETX) leaders to align technology strategies, value propositions, and strategic imperatives for growth that can help reduce costs, increase speed-to-market, modernize, optimize, and transform capabilities for Corporate Finance. You will be accountable for delivering projects on time, within budget, and with expected functionality per business partners' requirements. The role will regularly interact with business executives and technology leaders to ensure optimal collaboration, communication, and delivery. You will also collaborate and support the delivery of projects by other delivery leaders within Corporate Technology to ensure adequate leadership backup and succession planning. The Team This role reports to the Head of Corporate Technology. The Corporate Technology Team provides essential platforms that enable strategic capabilities for the Corporate Finance, Investment Management, Enterprise Risk Management, HR & Employee Experience, Law, Procurement, Compliance, and Audit organizations. Our mission is to propel corporate functions to new heights through innovation, collaboration, and achieving excellence in all we do. Our culture emphasizes engineering and operational excellence, transforming our business, and achieving enterprise objectives. The Impact As the Head of Finance Technology, you will: Play a pivotal role on the Corporate Technology leadership team by creating and driving strategic initiatives that identify improvement opportunities, reduce costs, and deliver exceptional technical solutions that enhance business capabilities while fostering innovation. Will have significant impacts on the future vision and strategy for finance, including the utilization of automation and artificial intelligence to streamline processes, enhance accuracy, and provide real-time insights. Provide recommendations for technologies that will enable more efficient and improved decision-making capabilities while driving the long-term growth and sustainability of the finance strategy. Be accountable for the creation and execution of long-term technology strategies, roadmaps, delivery, quality, continuous improvement, and budget management, ensuring alignment with Corporate Finance and Corporate Technology business objectives to enable business growth and expansion. Deliver large-scale initiatives that align with and support strategic goals of the division and Enterprise on time and within budget. Align short to medium term technology strategy with business-based decisions and foster consensus at all levels of the organization to ensure the achievement of business objectives. Be fully accountable for planning, prioritization, and delivery for all Finance Technology teams. Collaborate with business executives to influence and shape technology direction and broad, longer-term strategy. Have knowledge on how to leverage automation and artificial intelligence to support the long-term strategic vision. Influence creation of roadmaps at the division and business unit (BU) level that enable business growth and future business needs. Work with technology and business teams to address financial, operational, and strategic challenges, ensuring implementation of security, privacy, disaster recovery, and business continuity plans. Establish KPIs and service level agreements with partners, ensuring compliance and improving service levels. Attract, retain, and develop diverse talent in an inclusive, data-driven, agile, and collaborative environment. Provide thought leadership and strategic counsel to senior leaders on leveraging technology. Evaluate vendors and technology options including ROI, total cost of ownership, and tradeoffs and share recommendations with ETX and business executives. Collaborate with Corporate business partners and technology teams to develop and maintain sustainable technology platforms that allow for a cost-effective, compliant, and seamless customer experience. The Minimum Qualifications Bachelor's degree in computer science, computer engineering, or a similar technical discipline. Commensurate experience with degree considered. Highly seasoned leader with 15+ years proven success leading and managing teams across multiple domains and ensuring delivery of large-scale, cross-functional initiatives. Skilled in defining vision, strategies, roadmaps, leading and inspiring teams to create high-value products, and driving large-scale initiatives that deliver significant value to internal customers. Effectively balances strategy with tactical execution in ambiguous settings. Expert in change management, technology transformation, and innovative problem-solving. Proven in strategic thinking, planning, and execution with strong analytical skills. Excellent track record of leading technology teams that support complex critical financial systems e.g., SAP, Kyriba, Anaplan, Moody's Axis, FIS/Prophet Enterprise, etc. Effective collaborator and influencer, excelling in innovation, budget management, software engineering, agile, and DevOps practices. Strong understanding of software engineering/development, architecture design, operational and analytical data stores, and implementing enterprise applications to meet business strategy and business requirements. Ability to successfully balance operational management and strategic leadership, doing what it takes to get the job done. Ability to develop people and teams while placing value on developing and maintaining positive relationships with team, peers, and customers. Strong knowledge of agile, DevOps, and large, complex program management oversight. Experienced in managing technology for financial institutions. The Ideal Qualifications Master's degree in computer science, computer engineering, or a similar technical discipline. Experience with cloud platform migration and implementation for improved efficiency, e.g., AWS, Azure, Google Cloud, or similar private clouds. Extensive IT experience including Application Teams, Information Security, Business Process Management, Program and Portfolio Management, IT Partner and Supplier Management, IT Architecture Management, Digital Platforms, IT Infrastructure and Operations, and business intelligence (BI) tools such as Tableau and MicroStrategy. What to Expect as Part of MassMutual and the Team Regular collaboration with the Corporate Technology Leadership Team, key stakeholders from corporate functions, and other Engineering Teams across Enterprise Technology & Experience (ETX) Focused one-on-one meetings with your manager Access to mentorship opportunities Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits #LI-MC Why Join Us. We've been around since 1851. During our history, we've learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard. We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It's more than our company structure - it's our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual. MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.

Posted 3 weeks ago

Knowledge Technology Analyst-logo
Knowledge Technology Analyst
DLA PiperTampa, FL
DLA Piper is, at its core, bold, exceptional, collaborative and supportive. Our people are the backbone, heart and soul of our firm. Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career. Let's see what we can achieve. Together. Summary The Knowledge Technology Analyst (KTA) is responsible for providing technical support, guidance and development work as it relates to complex databases, reporting and content integration efforts in support of the Knowledge Department. The KTA collaborates with management, vendors, consultants and IT to resolve issues and ensure the tools are functioning optimally. They are responsible for maintaining detailed and accurate documentation, providing user support training, and serving as the primary point of contact and technical lead on upgrades and other system changes. Location This position is located in any of our US offices and offers a hybrid work schedule. Responsibilities Responsible for developing, enhancing and supporting numerous reports and dashboards in Power BI. This includes connecting and transforming various data sources, building clear and compelling visualizations, and leveraging tools like Power Automate to automate certain tasks and optimize performance. Responsible for troubleshooting user issues. Provides training to users across all professional levels (from legal secretary to partner; from 1-on-1 calls to large group presentations) on the platform. Responsible for project managing upgrades and system enhancements and working with vendor support to fix any system issues. Collaborate with Knowledge Department and other firm departments to ensure alignment with strategic objectives and may collaborate on other technology projects. Perform other tasks as requested or assigned. Minimum Education High School Diploma or GED Preferred Education Bachelor's Degree Certificates Microsoft certification related to advanced skills in data formatting, modeling, visualization, and analysis in Power BI Minimum Years of Experience 3 years' experience in a technical support, working with both end users at all levels (including senior management) and vendors/contractors to resolve issues; including overseeing complex databases. Prefer 4 years or more of experience with advanced skills in data formatting, modeling, visualization, and analysis in Power BI. Prefer experience in a technical role at a law firm, corporate legal department, or legal software company. Essential Job Expectations While the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to: Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties. Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner. Provide timely, accurate, and quality work product. Successfully meet deadlines, expectations, and perform work duties as required. Foster positive work relationships. Comply with all firm policies and practices. Engage in both physical and sedentary activity, such as (a) working at a computer for extended periods of time, including on-screen reading and typing; (b) participating in digital/virtual conference calls; (c) participating in meetings as needed. Ability to work under pressure and manage competing demands in a fast-paced environment. Perform all other duties, tasks or projects as assigned. Our employees are expected to embrace and uphold our firm values as a part of our DLA Piper culture. We are committed to excellence in how we represent our clients and develop our people. Physical Demands Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Work Environment The individual selected for this position may have the opportunity for a hybrid work arrangement comprised of remote and in-office work, the requirement for which will be determined in coordination with the hiring manager or supervisor and may be modified in the firm's discretion in the future. Disclaimer The purpose of this job description is to provide a concise statement of the work elements and to organize and present the information in a standardized way. It is not intended to describe all the elements of the work that may be performed by every individual in this classification, nor should it serve as the sole criteria for personnel decisions and actions. The job duties, requirements, and expectations for this position may be modified at the Firm's discretion at any time. This job description does not change the at-will nature of employment. Application Process Applicants must apply directly online instead of sending application materials via email. Accommodation Reasonable accommodations may be made upon request to permit individuals with a disability to perform the essential functions and responsibilities of the position or to participate in the job selection process. If you have a request for an accommodation during the application process, please contact careers@us.dlapiper.com. Agency applications will not be considered. No immigration sponsorship is available for this position. The firm's expected hiring range for this position is $78,773 - $125,252 per year depending on the candidate's geographic market location. #LI-KZ1 DLA Piper is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job applicant poster viewing center.

Posted 30+ days ago

Pwc Technology - Salesforce System Architect-logo
Pwc Technology - Salesforce System Architect
PwCMiami, FL
Industry/Sector Not Applicable Specialism IFS - Information Technology (IT) Management Level Senior Manager Job Description & Summary At PwC, our people in integration and platform architecture focus on designing and implementing seamless integration solutions and robust platform architectures for clients. They enable efficient data flow and optimise technology infrastructure for enhanced business performance. Those in solution architecture at PwC will design and implement innovative technology solutions to meet clients' business needs. You will leverage your experience in analysing requirements, developing technical designs to enable the successful delivery of solutions. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story. Apply systems thinking to identify underlying problems and/or opportunities. Validate outcomes with clients, share alternative perspectives, and act on client feedback. Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. Deepen and evolve your expertise with a focus on staying relevant. Initiate open and honest coaching conversations at all levels. Make difficult decisions and take action to resolve issues hindering team effectiveness. Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. As part of the System Architecture team you are expected to make IT design recommendations and manage IT architecture and engineering designs and domains. As a Senior Manager you are expected to lead large projects, innovate processes, and maintain operational excellence while interacting with clients at a senior level to drive project success. You are expected to collaborate with other Architects and Developers to provide technical design guidance to align with strategy and applicable technical standards. Responsibilities Make IT design recommendations Manage IT architecture and engineering designs Lead large projects confirming operational excellence Interact with clients at a strategic level to drive success Collaborate with architects and developers for technical design Align technical standards with strategic goals Innovate processes to enhance project outcomes Provide strategic guidance in technical domains What You Must Have High School Diploma 6 years of experience in progressive roles managing IT architecture and engineering designs and domains What Sets You Apart Bachelor's Degree in Information Technology, Computer Systems Analysis, Management Information Systems, Computer Applications, Computer Engineering, Computer Programming preferred Making IT design recommendations Established Software Development Lifecycles and methodologies Analytical thinking skills Lean IT principles and data driven approaches Protection of intellectual property and disaster recovery planning Architectural domain knowledge including cloud application architecture Business acumen to translate goals into technical specifications Building and maintaining relationships with senior leaders Travel Requirements Up to 20% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $89,000 - $315,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 1 week ago

Adjunct Faculty-Automotive Technology-logo
Adjunct Faculty-Automotive Technology
Ivy Tech Community CollegeLafayette, IN
Adjunct Faculty positions are temporary, part-time positions hired each semester on an as-needed basis. The adjunct faculty member will be responsible for creating a learning environment that assists students in reaching their goals; and for providing effective instruction and assessment within the framework of common syllabi provided by the School. PROGRAM OPERATION: Perform all instructional duties necessary to teach and facilitate student learning in assigned classes. Provide syllabus appropriate to course(s) being taught to students and follows syllabus content and requirements. Maintain student attendance and grading records according to College policy as outlined in the Adjunct Handbook. Submits requested information within established timelines. STUDENTS: Is available to students outside scheduled class time to answer questions/provide assistance. Deal with student concerns and, if necessary, consult with program coordinator to resolve issues. INSTRUCTION: Meet all scheduled classes of contracted course(s). Use technology such as Canvas, PowerPoint, etc. as appropriate. In event of emergency absence, notifies program/department chair. Conduct all activities with an appreciation and respect for diversity of people, styles, and views. Promote same as an integral part of one's work. Minimum Qualifications: Must have strong working knowledge of current technologies appropriate to area of instruction, faculty credentials as outlined in the ASOM 7.1 as applicable to the specific area of instruction. A qualified faculty member in automotive technology is one who has an earned baccalaureate or higher degree, from a regionally accredited institution, in technology or engineering, or an associate degree in automotive technology, with a baccalaureate or higher degree in supervision, business, or industrial/vocational education, with academic preparation appropriate to the course and/or specialty being taught, or, has an earned baccalaureate or higher degree, from a regionally accredited institution with an advanced level, national certification appropriate to the course being taught, and has one of the following: a) Professional certification in the field b) Two years of directly related work experience Other Requirements: Selected candidate for employment will be subject to pre-employment background checks, including criminal history check, and any offer of employment will be contingent upon that outcome. In addition to the Lafayette campus, positions may also be available in Crawfordsville, Frankfort, Monticello, and Morocco. Please state the location(s) you are interested in teaching at in your cover letter. Copies of transcripts may be required at time of interview. Original hard copies of transcripts will be required at time of hire. Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College's Title IX Coordinator or to the US Department of Education Office of Civil Rights.

Posted 30+ days ago

Knowledge Technology Analyst-logo
Knowledge Technology Analyst
DLA PiperBoston, MA
DLA Piper is, at its core, bold, exceptional, collaborative and supportive. Our people are the backbone, heart and soul of our firm. Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career. Let's see what we can achieve. Together. Summary The Knowledge Technology Analyst (KTA) is responsible for providing technical support, guidance and development work as it relates to complex databases, reporting and content integration efforts in support of the Knowledge Department. The KTA collaborates with management, vendors, consultants and IT to resolve issues and ensure the tools are functioning optimally. They are responsible for maintaining detailed and accurate documentation, providing user support training, and serving as the primary point of contact and technical lead on upgrades and other system changes. Location This position is located in any of our US offices and offers a hybrid work schedule. Responsibilities Responsible for developing, enhancing and supporting numerous reports and dashboards in Power BI. This includes connecting and transforming various data sources, building clear and compelling visualizations, and leveraging tools like Power Automate to automate certain tasks and optimize performance. Responsible for troubleshooting user issues. Provides training to users across all professional levels (from legal secretary to partner; from 1-on-1 calls to large group presentations) on the platform. Responsible for project managing upgrades and system enhancements and working with vendor support to fix any system issues. Collaborate with Knowledge Department and other firm departments to ensure alignment with strategic objectives and may collaborate on other technology projects. Perform other tasks as requested or assigned. Minimum Education High School Diploma or GED Preferred Education Bachelor's Degree Certificates Microsoft certification related to advanced skills in data formatting, modeling, visualization, and analysis in Power BI Minimum Years of Experience 3 years' experience in a technical support, working with both end users at all levels (including senior management) and vendors/contractors to resolve issues; including overseeing complex databases. Prefer 4 years or more of experience with advanced skills in data formatting, modeling, visualization, and analysis in Power BI. Prefer experience in a technical role at a law firm, corporate legal department, or legal software company. Essential Job Expectations While the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to: Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties. Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner. Provide timely, accurate, and quality work product. Successfully meet deadlines, expectations, and perform work duties as required. Foster positive work relationships. Comply with all firm policies and practices. Engage in both physical and sedentary activity, such as (a) working at a computer for extended periods of time, including on-screen reading and typing; (b) participating in digital/virtual conference calls; (c) participating in meetings as needed. Ability to work under pressure and manage competing demands in a fast-paced environment. Perform all other duties, tasks or projects as assigned. Our employees are expected to embrace and uphold our firm values as a part of our DLA Piper culture. We are committed to excellence in how we represent our clients and develop our people. Physical Demands Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Work Environment The individual selected for this position may have the opportunity for a hybrid work arrangement comprised of remote and in-office work, the requirement for which will be determined in coordination with the hiring manager or supervisor and may be modified in the firm's discretion in the future. Disclaimer The purpose of this job description is to provide a concise statement of the work elements and to organize and present the information in a standardized way. It is not intended to describe all the elements of the work that may be performed by every individual in this classification, nor should it serve as the sole criteria for personnel decisions and actions. The job duties, requirements, and expectations for this position may be modified at the Firm's discretion at any time. This job description does not change the at-will nature of employment. Application Process Applicants must apply directly online instead of sending application materials via email. Accommodation Reasonable accommodations may be made upon request to permit individuals with a disability to perform the essential functions and responsibilities of the position or to participate in the job selection process. If you have a request for an accommodation during the application process, please contact careers@us.dlapiper.com. Agency applications will not be considered. No immigration sponsorship is available for this position. The firm's expected hiring range for this position is $78,773 - $125,252 per year depending on the candidate's geographic market location. #LI-KZ1 DLA Piper is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job applicant poster viewing center.

Posted 30+ days ago

Technology Consultant I-logo
Technology Consultant I
Armanino Mckenna Certified Public Accountants & ConsultantsBoca Raton, FL
At Armanino, you determine your career path. This means it's possible to pursue challenges you are passionate about, in industries you care about. Armanino is proud to be Among the top 20 Largest Accounting and Consulting Firms in the Nation and one of the Best Places to Work. We have a community of resources that are ready and willing to support your ideas, build your skills and expand your professional network. We want you to integrate all aspects of your life with your career. At Armanino, we know you don't check-out of life when you check-in at work. That's why we've created a unique work environment where your passions, work, and family & friends can overlap. We want to help you achieve growth by giving you access to a network of smart and supportive people, willing to listen to your ideas. Job Responsibilities Provide support and maintenance for Microsoft Dynamics GP, Dynamics 365, and CRM software, including implementation, installation, and upgrades. Deliver remote and on-site support, manage client installations, service packs, and monthly maintenance schedules. Offer end-user training, documentation, and after-hours support when required. Administer and troubleshoot network and system infrastructure, including MS SQL Server and SharePoint Services. Execute data backup and restoration procedures, manage special projects, and provide in-house computer support. Maintain documentation and deliver outstanding customer service while staying proactive with new technologies. Requirements Experience with Microsoft Dynamics GP / Dynamics 365 / CRM or equivalent work experience Experience with SQL database systems and software implementation Bachelor's degree in Information Systems, Management Information Systems, or Finance, or equivalent work experience Microsoft Certifications (MCSE, MCP, MCSA, MCDBA) completed or in progress Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future This is a 100% in-office position Preferred Qualifications Experience with SharePoint Services and SSRS report writing Business and accounting background Network administration experience Strong analytical, organizational, and time management skills Ability to manage multiple projects and work independently Final graduation date between June 2024 and June 2025 strongly preferred "Armanino" is the brand name under which Armanino LLP, Armanino CPA LLP, and Armanino Advisory LLC, independently owned entities, provide professional services in an alternative practice structure in accordance with law, regulations, and professional standards. Armanino LLP and Armanino CPA LLP are licensed independent CPA firms that provide attest services, and Armanino Advisory LLC and its subsidiary entities provide tax, advisory, and business consulting services. Armanino Advisory LLC and its subsidiary entities are not licensed CPA firms. Armanino provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Armanino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Armanino expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Armanino employees to perform their job duties may result in discipline up to and including discharge. Armanino does not accept unsolicited candidates, referrals, or resumes from any staffing agency, recruiting service, sourcing entity, or third-party paid service at any time. Any referrals, resumes, or candidates submitted to Armanino or any employee or owner of Armanino without a pre-existing agreement signed by both parties covering the submission will be considered the property of Armanino and not subject to any fees or charges. For existing agreements, a role must be approved and open to external search; otherwise, unsolicited and unapproved submittals and referrals will be considered Armanino property and free of fees. In addition, Talent Acquisition is the sole point of contact, and contacting others in our organization without Talent Acquisition's knowledge will result in termination of contract. Certain states require us to disclose the pay range and benefits summary for job openings. The compensation range for this position: $62,000. Compensation may vary based on skills, role, and location. Eligible employees at certain levels can participate in a discretionary long-term financial incentive plan, subject to plan participation rules. Armanino has a robust offering of benefits, including: Medical, dental, vision Generous PTO plan and paid sick time Flexible work arrangements 401K with Profit Sharing Wellness program Generous parental leave 11 paid holidays For positions based in San Francisco, consistent with the SF Fair Chance Ordinance, an arrest and conviction record will not automatically disqualify a qualified applicant from consideration. For Individuals who would be working within the City of Los Angeles, Armanino will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance To view our Consumer Notice at Collection for job applicants, please visit: https://www.armanino.com/terms/ccpa-employee-notice/ We have a community of resources that are ready and willing to support your ideas, build your skills and expand your professional network.

Posted 30+ days ago

Technology, Media & Telecom: Commercial Analytics & Insights Senior Manager-logo
Technology, Media & Telecom: Commercial Analytics & Insights Senior Manager
PwCBaltimore, MD
Industry/Sector Not Applicable Specialism IFS - Clients & Markets Management Level Senior Manager Job Description & Summary At PwC, our people in data and analytics focus on leveraging data to drive insights and make informed business decisions. They utilise advanced analytics techniques to help clients optimise their operations and achieve their strategic goals. In business intelligence at PwC, you will focus on leveraging data and analytics to provide strategic insights and drive informed decision-making for clients. You will develop and implement innovative solutions to optimise business performance and enhance competitive advantage. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story. Apply systems thinking to identify underlying problems and/or opportunities. Validate outcomes with clients, share alternative perspectives, and act on client feedback. Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. Deepen and evolve your expertise with a focus on staying relevant. Initiate open and honest coaching conversations at all levels. Make difficult decisions and take action to resolve issues hindering team effectiveness. Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Technology, Media & Telecommunications team you play a crucial role in organizing and maintaining proprietary datasets while transforming data into insights and visualizations to drive strategic decisions for clients and the firm. As a Senior Manager, you lead large projects and innovate processes, focusing on achieving results and maintaining operational excellence while interacting with clients at a very elevated level. Responsibilities Work with cross-functional teams to enhance client solutions Develop impactful insights for thought leadership and media engagement Support client pursuits with data-driven insights and recommendations Foster a culture of innovation and continuous improvement in analytics What You Must Have High School Diploma 6 years of experience What Sets You Apart Bachelor's Degree in Statistics, Computer Science, Economics, Mathematics, Data Processing/Analytics/Science preferred Experience managing data science and analytics teams Demonstrating proficiency in SQL, Alteryx, Python, and/or R Building predictive models and data-led tools Designing and conducting experiments for digital initiatives Developing dashboards using Tableau, Power BI, or Looker Staying updated on industry trends and emerging technologies Explaining complex TMT data concepts to non-technical stakeholders Experience with TMT datasets such as Nielsen or Comscore Travel Requirements Up to 20% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $89,000 - $315,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 6 days ago

Senior Manager-Technology Risk-logo
Senior Manager-Technology Risk
Ameriprise FinancialCharlotte, NC
Lead and monitor the Technology operating model. Engage Technology and its business, risk, compliance and audit partners to implement and maintain an integrated operating model that effectively drives Technology performance while meeting other stakeholder needs. Subject matter expert in Technology risk and controls and provide people leadership in the Technology Risk Office. Key Responsibilities Help drive the Operational Risk Management (ORM) process for technology organization. Guide key contacts in Technology teams through completion of ORM deliverables with a focus on identifying key risks and controls in processes deemed vital for the reliably delivering services and solutions. Identify new risks and keep action plans current for high risk items. Provide in depth technology operational risk subject matter expertise and engage Technology's leaders and their business, risk, compliance and audit partners to further operationalize our technology risk framework. Help drive Technology risk management practices through consulting and thought leadership. Provide leadership of at least one direct report as well as provide direction to less experienced band 35's. Represent the Technology Risk Office in presentations and meetings with leaders. Be a 'go to' person in Technology Risk Office when Director is unavailable. Leverage the organization's Technology Control Framework and comprehensive risk catalog to collectively help drive Technology performance while meeting other stakeholder needs. Implement and support approach to drive Technology Risk Office functions, including documented processes, risks and controls, and provide reporting of status. Build out current reporting to provide the CIO leadership team a view into current status of effort. Implement and support approach to drive Technology Risk Office functions, including documented processes, risks and controls, and provide reporting of status. Build out current reporting to provide the CIO leadership team a view into current status of effort. Facilitate deployment and maintenance of Technology risk and controls model with assigned Technology teams using industry standard models (e.g., COBIT5, ITIL, NIST) as references. Support Technology teams to deploy, monitor and improve their critical functions in alignment with the model requirements. Communicate requirements to Technology teams and, supporting leaders in complying and soliciting areas for improvement. Help drive the Operational Risk Management (ORM) process for technology organization. Guide key contacts in Technology teams through completion of ORM deliverables with a focus on identifying key risks and controls in processes deemed vital for the reliably delivering services and solutions. Identify new risks and keep action plans current for high risk items. Work with Risk & Control Services (RCS) and other audit and compliance functions to align work and deliverables with the Technology Risk Office operating model. Provide assurance that work remains focused on risks and controls deemed vital for the reliably delivering services and solutions. Design materials and conduct any Technology Risk-related training. Facilitate the inclusion of Technology Risk Office principles into awareness and training programs on topics such as performance management, quality management, risk management, compliance, etc.. Required Qualifications Bachelors degree in related field; or equivalent work experience. Minimum 3 years of relevant work experience including day-to-day management/supervision and mentoring of a team of risk management professionals. Experience and proven success identifying and implementing opportunities for improvement to procedures, process and technology to optimize services and operations. Experience working in the financial services industry or other similar, highly regulated environment. Excellent written and verbal communication skills with the ability to translate technical information to non-technical audiences and vice versa. Strong business acumen with experience participating in financial planning process and using technology to drive and support the business. Preferred Qualifications CISA, CGEIT, CRISC About Our Company We're a diversified financial services leader with more than $1 trillion in assets under management and administration as of 2022. Our team of 20,000 people in more than 20 countries, advise and manage assets and income of more than 2 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world. Base Pay Salary The estimated base salary for this role is $112,200 - $151,500 / year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances. Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Exempt/Non-Exempt Exempt Job Family Group Technology Line of Business TECH Technology

Posted 3 weeks ago

Pwc Technology - Salesforce System Architect-logo
Pwc Technology - Salesforce System Architect
PwCRosemont, IL
Industry/Sector Not Applicable Specialism IFS - Information Technology (IT) Management Level Senior Manager Job Description & Summary At PwC, our people in integration and platform architecture focus on designing and implementing seamless integration solutions and robust platform architectures for clients. They enable efficient data flow and optimise technology infrastructure for enhanced business performance. Those in solution architecture at PwC will design and implement innovative technology solutions to meet clients' business needs. You will leverage your experience in analysing requirements, developing technical designs to enable the successful delivery of solutions. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story. Apply systems thinking to identify underlying problems and/or opportunities. Validate outcomes with clients, share alternative perspectives, and act on client feedback. Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. Deepen and evolve your expertise with a focus on staying relevant. Initiate open and honest coaching conversations at all levels. Make difficult decisions and take action to resolve issues hindering team effectiveness. Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. As part of the System Architecture team you are expected to make IT design recommendations and manage IT architecture and engineering designs and domains. As a Senior Manager you are expected to lead large projects, innovate processes, and maintain operational excellence while interacting with clients at a senior level to drive project success. You are expected to collaborate with other Architects and Developers to provide technical design guidance to align with strategy and applicable technical standards. Responsibilities Make IT design recommendations Manage IT architecture and engineering designs Lead large projects confirming operational excellence Interact with clients at a strategic level to drive success Collaborate with architects and developers for technical design Align technical standards with strategic goals Innovate processes to enhance project outcomes Provide strategic guidance in technical domains What You Must Have High School Diploma 6 years of experience in progressive roles managing IT architecture and engineering designs and domains What Sets You Apart Bachelor's Degree in Information Technology, Computer Systems Analysis, Management Information Systems, Computer Applications, Computer Engineering, Computer Programming preferred Making IT design recommendations Established Software Development Lifecycles and methodologies Analytical thinking skills Lean IT principles and data driven approaches Protection of intellectual property and disaster recovery planning Architectural domain knowledge including cloud application architecture Business acumen to translate goals into technical specifications Building and maintaining relationships with senior leaders Travel Requirements Up to 20% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $89,000 - $315,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Posted 1 week ago

Enterprise Business Development - Benefits Technology-logo
Enterprise Business Development - Benefits Technology
NayyaNew York, NY
About Nayya Founded in 2019, Nayya is on a mission to connect people's most important information, so they can thrive in their health and wealth. Powered by AI and advanced analytics, Nayya's platform transforms complex benefits experiences into intuitive, seamless, and ongoing interactions-meeting people meeting people's real world needs. As a trusted platform and partner to leading employers, benefits solutions, and HR tech providers, Nayya unlocks long-term value through helping employees live more resilient lives. Backed by strategic investors like ICONIQ, Felicis Ventures, SemperVirens, Workday Ventures, MetLife Nextgen Ventures, and ADP Ventures, Nayya is ushering in the future of health and wealth for all. Job Overview: Nayya is seeking a motivated and adaptable professional to join our team as an Enterprise Business Development - Benefits Technology. In this essential role, you will focus on driving growth and strategic relationships with enterprise-level clients, ensuring that Nayya's products meet their complex needs and help them unlock their full potential. You will be instrumental in expanding Nayya's presence in large organizations, fostering lasting relationships, and ensuring that enterprise clients maximize the value of our offerings. Key Responsibilities: Enterprise Client Relationship Management Build and maintain strong, long-term relationships with key decision-makers within enterprise clients, in partnership with HR tech sales reps. Understand the unique challenges and objectives of large clients, working closely with partner sales teams to tailor Nayya's solutions to meet their specific needs. Act as the primary point of contact for HR tech partners and their enterprise clients, ensuring smooth communication, timely issue resolution, and exceptional service delivery. Collaborate with partner sales teams and internal teams to customize solutions and ensure the successful implementation of Nayya products across large organizations. Driving Nayya's Adoption within Enterprises Collaborate closely with sales representatives from Nayya's HR tech partners to identify opportunities within large organizations and drive the adoption of Nayya products. Partner with and enable HR tech sales teams, providing them with the tools, resources, and support to co-sell Nayya solutions effectively. Facilitate virtual and in-person meetings with partner sales teams to support the introduction and scaling of Nayya's offerings within their enterprise client base. Co-sell with partners, delivering compelling presentations and demonstrations to key stakeholders, showcasing the value of Nayya's solutions. Client Enablement and Support Partner with HR tech sales teams to identify prospect opportunities, pull referrals, and co-sell deals. Act as the primary Nayya sales representative responsible for selling deals directly to clients. Work closely with sales teams to assess client needs, ensuring Nayya products are positioned effectively to drive sales and adoption. Collaborate with sales teams to identify areas where clients may require additional support or product integration, and help close deals effectively. Industry and Product Expertise Stay up-to-date on Nayya's product offerings, industry trends, and competitor landscape to provide clients with cutting-edge solutions. Share valuable market insights and product updates with enterprise clients to support their decision-making process and enhance product adoption. Collaborative Teamwork Collaborate with cross-functional teams such as sales, marketing, and account management to ensure a seamless experience for enterprise clients. Foster a collaborative and supportive environment within the organization to ensure consistent communication and efficient execution. Qualifications: 7+ years of experience in enterprise account management, sales, or business development, preferably in the employee benefits or insurance industry. Deep understanding of the enterprise sales cycle and the complexities of selling to large organizations. Experience working with senior-level decision-makers in large organizations, including HR, benefits managers, and C-suite executives. Proven success in driving enterprise adoption of new solutions and technologies. Strong understanding of account management and business development processes. Exceptional communication, negotiation, and interpersonal skills. Ability to prioritize and manage multiple high-value accounts simultaneously. The salary range for New York-based candidates for this role is $150,000-$175,000. We use a location factor to adjust this range for candidates located outside the geographic region of our New York office. Placement within the salary band is determined based on experience. Nayya is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics

Posted 30+ days ago

Site Reliability Engineer, Technology-logo
Site Reliability Engineer, Technology
Point72New York, NY
A Career with Point72's Technology Team As Point72 reimagines the future of investing, our Technology group is constantly improving our company's IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We're a team of experts experimenting, discovering new ways to harness the power of open source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity. What you'll do You will play a key role in ensuring the reliability and performance of our global trading platform. You'll have the opportunity to work in a dynamic environment, collaborating with top professionals and leveraging your skills to make a significant impact. Specifically, you will: Monitor and maintain the health of our global trading platform to ensure high availability and performance. Analyze system performance and implement improvements to optimize trading operations. Develop and maintain automation tools to streamline operations and improve system efficiency. Respond to incidents, troubleshoot issues, and implement solutions to minimize downtime and prevent recurrence. Work closely with software engineering, support, and investment professionals to understand requirements and implement reliable solutions. What's required 3-5 years experience in programming, system administration, and cloud platforms Proficiency in programming languages such as Java, Kotlin, and Python. Strong knowledge of Linux/Unix systems. Experience with monitoring and logging tools (e.g., Prometheus, Grafana). Familiarity with cloud platforms (e.g., AWS). Experience in building, deploying, and supporting large-scale distributed applications Experience with CI/CD pipelines, SDLC, and testing methodologies. Excellent problem-solving skills and the ability to work under pressure. Strong communication skills, a team player mentality, and attention to detail. Commitment to the highest ethical standard We take care of our people We invest in our people, their careers, their health, and their well-being. When you work here, we provide: Fully-paid health care benefits Generous parental and family leave policies Volunteer opportunities Support for employee-led affinity groups representing women, people of color and the LGBT+ community Mental and physical wellness programs Tuition assistance A 401(k) savings program with an employer match and more About Point72 Point72 Asset Management is a global firm led by Steven Cohen that invests in multiple asset classes and strategies worldwide. Resting on more than a quarter-century of investing experience, we seek to be the industry's premier asset manager through delivering superior risk-adjusted returns, adhering to the highest ethical standards, and offering the greatest opportunities to the industry's brightest talent. For more information, visit www.Point72.com/working-here. The annual base salary range for this role is $175,000-$250,000 (USD) , which does not include discretionary bonus compensation or our comprehensive benefits package. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things.

Posted 30+ days ago

Systems Technology Lead-logo
Systems Technology Lead
Brown Brothers HarrimanJersey City, NJ
At BBH, Partnership is more than a form of ownership-it's our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what's next, this is the right place to build a fulfilling career. BBH is looking for a highly motivated individual to join our Enterprise Data Platform team as a Systems Technology Lead. As part of the IT Shared Services, the Enterprise Data Platform team provide innovative data solutions across several business units. As an Enterprise Data Platform Tech Lead, you will join and lead a full-systems service team inclusive of Java Developers, SQL Developers, Systems Analysts and Quality Assurance Analysts. You must be highly skilled, team oriented, and eager to learn to contribute in a mature and proactive way to all phases of a project lifecycle. Responsibilities: Act as a hands-on Technical Lead to drive the architecture, design decisions for a products development Consistent practice in coding and unit testing Conduct code reviews for the team and have well establish standards and practices for the team Work with distributed teams (infrastructure, network, etc.) and act as subject matter expert Provide technical leadership on best practices for chosen architecture and technology Identify issues and risks and proactively add to the iterative discussion Communicate efficiently within and outside the team Strong organizational, time management Qualifications & Technical Skills: Minimum of 3 years in leading a team of engineers to develop and deliver new services. Minimum of 10 years of professional experience as a software engineer in a full-stack capacity Demonstrate critical thinking and drive application architecture and design decisions Java - must be proficient in the language, core libraries & design patterns (Spring, Spring Boot, Spring Cloud, Spring Security, Spring Data, Spring Integration) Experience working with technical management, product owners, and operations Experience establishing work relationships across multi-disciplinary teams and multiple partners in different time zones. Hands-on with strong organizational skills and great attention to detail Experience with WebServices (REST) Experience with ORM frameworks (JPA, Hibernate, OpenJPA) Experience with test frameworks: JUnit, TestNG, Mockito Experience with version control practices using Git Experience with micro-service architecture Experience with iterative and agile methodology Improve the code quality with effective testing and review process. Design and develop scalable technical implementations. Experience with one or more modern front-end frameworks/libraries such as Angular, React is a plus Excellent problem solving and analytical skills Good communicator, keen to collaborate and share knowledge Salary Range $155,000 - $185,000 BBH's compensation program includes base salary, discretionary bonuses, and profit-sharing. The anticipated base salary range(s) shown above are only for the indicated location(s) and may differ in other locations due to cost of living and labor considerations. Base salaries may vary based on factors such as skill, experience and qualification for the role. BBH's total rewards package recognizes your contributions with more than just a paycheck-providing you with benefits that enhance your experience at BBH from long-term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well-being. We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn't followed a traditional path, includes alternative experiences, or doesn't meet every qualification or skill listed in the job description, please do go ahead and apply. About BBH: Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us. We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development-so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice-creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another. We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often-pushing the boundaries of innovation. As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours. Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.

Posted 3 weeks ago

Manager, Technology Consultants-logo
Manager, Technology Consultants
Rockwell Automation, Inc.Troy, MI
Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us! Job Description The Manager of Technology Consultants drives the growth of Rockwell Automation's Software & Control business in the Eastern U.S. region. You will lead a team of technical and commercial experts, guiding them in supporting complex sales opportunities, developing new business, and delivering value to customers through innovative automation solutions. You will work in a hybrid environment from one of our Rockwell location offices and report to the Regional Vice President, Software Control Solutions. Your Responsibilities: Team Leadership & Development Coach and develop Technology Consultants and Team Leads. Ensure team members have development plans to maintain and grow technical competencies. Promote a culture of collaboration, innovation, and continuous improvement. Sales & Business Growth Support sales teams in identifying and closing complex technical opportunities. Guide the team in developing compelling sales proposals and system solutions. Collaborate with business units and other domain experts to implement strategic win strategies. Lead the launch of new products to internal teams, customers, and partners. Promote Rockwell's offerings to all customer segments and partners. Strategic Planning & Execution Understand market opportunities, industry trends, and the competitive landscape. Define product differentiators and customer value propositions. Experiment with and refine strategies to drive business growth. Provide feedback to the business on market dynamics and future needs. Operational Excellence Ensure accurate and consistent use of CRM and other sales tools. Execute commercial programs related to assigned products and services. Participate in trade shows, seminars, and marketing events, ensuring technical readiness. Cross-Functional Collaboration Work with Sales Leadership and Business Management to ensure proper resourcing and competency coverage. Coordinate with multiple stakeholders to remove barriers and drive execution. Share insights and best practices with regional and global peers The Essentials- You Will Have: Bachelors degree or equivalent years of relevant work. Legal authorization to work in the U.S. We will not sponsor individuals for employment visas, now or in the future, for this job opening. The ability to travel 35% of the time. The Preferred- You Might Also Have: 5+ years of Leadership experience of technical resources 5+ years of experience in sales, domain expertise, or business unit roles within industrial automation. Bachelor of Science in Engineering or Business. Strong understanding of manufacturing industries and their business drivers. Familiarity with outcome-based selling and KPI-driven strategies. Knowledge of the competitive landscape controllers, software, HMI/EOI, and networks. Proven ability to articulate the value of automation technologies to diverse audiences. Experience coordinating cross-functional teams to drive account or business growth. This position is part of a job family. Experience will be the determining factor for position level and compensation What We Offer: Health Insurance including Medical, Dental and Vision 401k Paid Time off Parental and Caregiver Leave Flexible Work Schedule where you will work with your manager to set a schedule flexible with your personal life. To learn more about our benefits package, please visit at www.raquickfind.com. At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles. #LI-JG1 #LI-Hybrid #LifeatROK We are an Equal Opportunity Employer including disability and veterans. If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247. Rockwell Automation's hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.

Posted 5 days ago

Assurance Principal - Technology-logo
Assurance Principal - Technology
Baker Tilly Virchow Krause, LLPNew York, NY
Overview Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Visit bakertilly.com or join the conversation on LinkedIn, Facebook and Instagram. Please discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring. Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law. Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e-mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system. Job Description: Technology Audit Principal Responsibilities Are you interested in joining one of the fastest growing public accounting firms? If yes, consider joining Baker Tilly (BT) as an Audit Partner in our Technology industry practice based in Manhattan. This is a great opportunity to be a valued business advisor delivering industry-focused audit and other assurance services to Technology clients in the New York City area. You will work side-by-side with firm leadership to serve clients and build the business, having a direct impact on the firm's success. Additionally, you will be a mentor and coach to a group of talented staff, utilizing your expertise to help develop their technical and professional skills. If you are invigorated by these exciting challenges, then this could be the right opportunity for you! As one of the fastest growing firms in the nation, BT has the ability to offer you upward career trajectory, flexibility in how and where you get your work done and meaningful relationships with clients, teammates and leadership who truly care about you and your development. You will enjoy this role if: You are looking for an opportunity to continue to build your book of business and be an expert to the clients you serve You can see yourself as a trusted business advisor, working face-to-face with clients to find creative solutions to complex accounting and business challenges You want to work for a leading CPA advisory firm that you will have a direct impact on building out clients and teams You want to contribute to your engagement team's professional growth and develop your own leadership skills to build a career with endless opportunities now, for tomorrow What You Will Do: Be a trusted member of the engagement team providing various assurance and consulting services to Technology industry clients in Manhattan and the immediate surrounding area, positively impacting their financial statements, profitability, and business operations through: Proactively engaging with your clients throughout the year to understand business goals and challenges Being a valued business advisor, leading client relationships on day-to-day assurance matters with various clients ranging from middle market to multinational Developing and implementing appropriate testing to assess deficiencies of internal controls and make recommendations for improvement Managing all fieldwork to ensure quality service and timely delivery of results Playing an active role in providing valuable financial statement guidance and business recommendations based upon various testing performed and information gathered Delivering business insight through thoughtful review, analysis, and discussion Manage client engagement staffing, billings/collections, and ensure client profitability targets are met Utilize your entrepreneurial skills to network and build strong relationships internally and externally with the goal of acquiring new clients, projects, and revenue Invest in your professional development individually and through participation in firm wide learning and development programs Support the growth and development of team members helping meet their professional goals Qualifications Bachelor's degree in accounting required, masters or advanced degree desirable A demonstrated network in the Technology industry space in the New York City area CPA required Thirteen (13+) years experience providing financial statement auditing services in a professional services firm desired and have proven success building a book of business Five (5)+ years' of supervisory experience, mentoring and counseling associates desired Recent experience in a senior role in a professional services firm Demonstrated management, analytical, organization, interpersonal, project management, communication skills Ability to lead and supervise others, provide exceptional client service, demonstrate commitment to continuous learning in order to stay current regarding applicable strategies, see the "big picture" as well as the details, display appropriate ethical knowledge and commitment, and exhibit a sense of urgency and commitment to quality and the timely completion of projects Eligibility to work in the U.S. without sponsorship preferred

Posted 30+ days ago

Consultant, Technology Engineer - Mainframe Storage Engineer-logo
Consultant, Technology Engineer - Mainframe Storage Engineer
NationwideDes Moines, IA
If you're passionate about innovation and love working in an environment where you can constantly improve and adopt new technologies to drive business results, then Nationwide's Information Technology team could be the place for you! At Nationwide, "on your side" goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care. Join Our Team as a Mainframe Storage Senior Lead Engineer and Shape the Future of Data Management! Are you a seasoned Mainframe Storage Engineer with a passion for innovation and leadership? We are seeking a dynamic and experienced professional to join our team and take charge of our mainframe storage systems. In this role, you will not only manage and optimize our storage infrastructure but also lead a team of talented engineers, driving strategic initiatives and ensuring the highest levels of performance and reliability. Key Responsibilities: Lead and mentor a team of mainframe storage engineers, fostering a collaborative and innovative environment. Manage and optimize mainframe storage systems to ensure peak performance and reliability. Drive strategic initiatives to enhance data management practices and infrastructure. Collaborate with cross-functional teams to design and implement cutting-edge storage solutions. Provide technical expertise and guidance on mainframe storage technologies and best practices. Ensure compliance with industry standards and regulatory requirements. Qualifications: Proven experience as a Mainframe Storage Engineer with a strong technical background. Demonstrated leadership skills with experience managing and mentoring engineering teams. In-depth knowledge of mainframe storage systems, technologies, and best practices. Strong problem-solving skills and the ability to drive strategic initiatives. Excellent communication and collaboration skills. Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). Why Join Us? Be a key player in shaping the future of our data management practices. Work in a dynamic and innovative environment with opportunities for professional growth. Collaborate with a talented and passionate team dedicated to excellence. Compensation grade G5 Job Description Summary If you're enthusiastic about delivering secure technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Nationwide's industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you! As a Consultant, Technology Engineer, you deliver standard and custom supportable technology products. The solutions you build are based on Nationwide's architectural standards, technology roadmaps, industry trends and business requirements. You'll focus on collaboration, data, systems, storage, middleware, network, security and contact center technology products. You'll also be accountable for the operational aspects and management for the above products according to the business requirements and defined service level agreements (SLAs). Job Description Key Responsibilities: Collaborates with Technology Architecture professionals to develop technology product roadmaps. Responsible for applying secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities. Designs and implements standard builds/templates for all technology platforms. Drives product improvements through optimization, enhancements and the implementation of new features and functions. Works continuously with other Technology Engineering teams and Technology Architecture to ensure the success of products. Conducts "proof of concept" labs for enhancements, new solutions and competitive bake-offs. Designs standard and custom technology solutions for business partner projects, including pre- production testing, performance tuning, handoffs and certification. Conducts proactive and reactive monitoring to detect, predict and resolve abnormal conditions in the environment. Collaborates with vendors to help drive design innovation in product enhancements and improvements. Executes on production engineering processes, incident management, root cause analysis, problem management, change management, release management and knowledge management. Provides complex production support for all technology platforms. Provides oversight for technical labs and development environments. May perform other responsibilities as assigned. Reporting Relationships: Reports to AVP, Director or Manager Technology Engineering Manager/Technology Product Manager. Typical Skills and Experiences: Education: Undergraduate studies in computer science, management information systems or a related field is preferred. License/Certification/Designation: Technology certifications or designation are not required, but encouraged (i.e., AWS, Azure, scripting and development languages, delivery methods, security). Experience: Six years or more experience with the most complex integrated solutions with an ability to design and develop and modify new and existing solutions for specialized needs. Experience with multiple technologies and within one or more domains. Experience with automation of deployment of solution configurations. Experience in training/guiding less experienced staff. Experience with solutions: IaaS, PaaS, SaaS and package solutions. Knowledge, Abilities and Skills: Strong communication skills, knowledge of planning, management and execution of Accelerated Solutions Deliver framework, Information Security acumen. Influencing, negotiating and priority setting needed. Insurance/financial services industry knowledge a plus. Other criteria, including leadership skills, competencies and experiences may take precedence. Staffing exceptions to the above must be approved by the Vice President and HR Business Partner. Values: Regularly and consistently demonstrates the Nationwide Values. Job Conditions: Overtime Eligibility: Exempt (Not Eligible) Working Conditions: Normal office environment. Some travel maybe required. ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties. Benefits We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here. Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law. Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247. NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Posted 1 week ago

Sr. Project Manager - Toll Technology-logo
Sr. Project Manager - Toll Technology
HNTB CorporationSanta Ana, CA
What We're Looking For At HNTB, you can create a career that is meaningful to you while building communities that matter to all of us. For more than a century, we have been delivering solutions for some of the largest, most complex infrastructure projects across the country. With our historic growth, it is an exciting time to join our team of employee-owners - especially in the robust toll and express lanes market in Southern California. This opportunity entails providing toll technology and policy planning as well as implementation and operations oversight as an advisor to toll clients and HNTB local offices. Provides consultation during all phases of toll revenue collection system and operations life cycle from assessing current state to planning for the future. Provides assistance and manages the process from developing concept of operations through procurement of systems and services, and subsequently during operations. Provides senior level leadership and consultation to toll technology projects as subject matter expert. Provides senior level direction for the practice and major projects. Ensures effective and profitable outcomes. Leads major tasks for projects and serves as project manager. Provides leadership to staff supporting tasks or projects. What You'll Do: Responsible for overall direction and monitoring of the delivery of toll technology services for HNTB's projects and programs. Responsible for development of the project scope and fee quotation and assists in the preparation of technical proposals and contracts in accordance with HNTB's Sophisticated Contracting Approach (SCA). Serves as the primary client liaison and manages the project team to deliver the scope, schedule, and budgets to completion and to the client's satisfaction. Assists with client project scoping and contract negotiations. Performs technical discipline tasks including toll planning, design, implementation, and operations for assigned projects. Implements the firm's project delivery plan using HNTB's Sophisticated Delivery Approach (SDA) on each project. Leads the development and the execution of the project management plan. Supervises and mentors team to overall project objectives. Responsible for quality assurance and adherence to quality control practices applicable to toll technology projects. Partners with Client Service Leaders and pursuit champions to assist with business development, building client relationships, and pursuit efforts for mega and super mega projects in accordance with HNTB's Sophisticated Sales Approach (SSA). May serve as pursuit champion for assigned projects. Works with the project team and marketing resources to prepare appropriate proposal and presentation materials. Leads proposal development and interview presentations for mega and super-mega projects to the client as well as general presentations within the industry and community. Has direct client communication on a regular basis in project management or advisory role based on areas of expertise. May assist with client audits. Leads or supports toll technology projects and support other senior consultants at multiple points in the project life cycle of toll technology consulting. Leads or supports planning activities such as assisting in the development of feasibility studies, assessments, concept of operations documents, procurement documents such as requests for proposal for toll systems and operations. May provides toll technology and policy planning as well as implementation and operations consulting as an advisor to toll clients and HNTB local offices. May be responsible for the recruitment, hiring, mentoring, development, and retention of staff, including development of plan for staff reporting and workload monitoring, performance and compensation reviews, and succession. Performs other duties as assigned. What You'll Need: Bachelor's degree in Engineering, IT, Accounting/Finance, Planning, Business or related field and 12 years related experience, or In lieu of education, 16 years related experience What We Prefer: Prior toll consulting experience Knowledge and experience working with toll system integrators Familiarity with toll facility planning, design, construction, and operations Additional Information Click here for benefits information: HNTB Total Rewards Click here to learn more about Equal Opportunity Employer/Disability/Veteran Visa sponsorship is not available for this position. #AR #Tolls . Locations: Los Angeles, CA (Figueroa Street), Ontario, CA, San Diego, CA, Santa Ana, CA (Irvine) . . . The approximate pay range for Los Angeles Metro Area and Orange County, CA is $202,620.86 - $323,667.10. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state. . . The approximate pay range for San Diego, Sacramento and Inland Empire, CA is $193,811.25 - $309,594.62. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state. . . . . . . . . . . . . . NOTICE TO THIRD-PARTY AGENCIES: HNTB does not accept unsolicited resumes from recruiters or agencies. Any staffing/employment agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of HNTB. HNTB will have the right to hire that applicant at its discretion and without any fee owed to the submitting staffing/employment agency, person or entity. Staffing/employment agencies who have fee agreements with HNTB must submit applicants to the designated HNTB recruiter to be eligible for placement fees.

Posted 1 week ago

Encore logo
Director, Event Technology (Sne), Hotel Services -The Edgewater Hotel
EncoreSeattle, WA
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Job Description

Position Overview

The Director, Event Technology (SNE) is responsible for achieving the revenue and profitability goals of an assigned location(s). This position ensures the team delivers World-Class service while cultivating and maintaining relationships with key venue personnel to enhance the overall business relationship with the venue. The DET promotes high performance, accountability and continuous improvement in the team and fosters a collaborative environment that values learning and a commitment to quality. This role will manage less than two Full-time team members, venue revenue less that $3M and report to an Area Director, Venues, Regional Director, Venues or RVP, Venues.

Key Job Responsibilities

Venue Partner Relationships

  • Develop and maintain strong relationships with clients at all levels of their organization and provide outstanding customer service while focusing on customer retention.
  • Services events and act as a point of escalation when needed.
  • Identify key issues and decision makers that will influence the contract renewal and leverage all available internal resources to facilitate the planning effort for renewing existing business.
  • Consults with Venue Sales Leadership on sales strategies
  • Participates in business review presentations.

Financial Management & Reporting

  • Drive Results by managing an efficient and profitable operation with a focused approach on revenue maximization and profitability using cost control measures in accordance with the company's standard operating procedures.
  • Achieve Encore's financial goals for the location(s) by effectively managing labor, equipment sub-rentals and other costs.
  • Understand and utilize operational and financial reports and completes standard and ad hoc reports accurately and on time.
  • Utilize the Company billing system to coordinate invoicing activities and makes certain that billing is reviewed and approved by clients.
  • See the Big Picture by completing the sales forecast at home location, ensuring they are accurate and submitted timely.
  • Participate in business review presentations as needed, in collaboration with regional management.
  • Manage location P & L and develop action plans to address deficiencies/grow the business.
  • Confirms venue partners process all payments to Encore in a timely basis.

Operations Management

  • Perform and directs daily floor operations including scheduling and equipment setups, operation, and strikes.
  • Ensure that all equipment and services are delivered on time, in good working condition and as specified by clients and the venue, and in accordance to brand standards.
  • Anticipate equipment challenges and changes in a timely and professional manner.
  • Use inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment.
  • See the Big Picture by efficiently sharing labor and equipment within the local market.
  • Attend all operational venue meetings such as daily stand up meetings with venue operations staff.

Technical Ability

  • Understand the technical aspects of the job and applies basic to advanced troubleshooting and problem solving skills to resolve equipment and software issues in a timely and professional manner.
  • Effectively utilizes applicable company computer systems.
  • Act as the solo on-site technician for events, if necessary.

Sales Management

  • Create effective strategies to maximize revenue per-event for assigned customers including upsell and cross-sell opportunities.
  • Prepare and deliver compelling presentations that convey the value of Encore and effectively solve customer challenges.
  • Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through www.encoreglobal.com, venue booking system, or other sources as assigned.
  • Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience.
  • Effectively collaborate with vendors and other departments/divisions of the company to capture and service events.
  • Understand event cost structure and incorporate into solution designs according to established profitability guidelines.
  • Attend customer meetings, understanding their goals and responding to their questions, concerns, and challenges.
  • Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times.
  • Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events
  • Create and present information and reports, as needed, to senior management related to performance, pipeline, forecasting, etc.

Customer Service

  • Deliver World-Class Service by cultivating and maintaining relationships with customers, small venue personnel and various Encore supporting functions and departments.
  • Position will have oversight to personnel to assist with event execution.
  • Exceed the expectations and needs of internal and external customers.
  • Meet with guests on site to ensure that their needs are met and the equipment setup is accurate and working properly.
  • Monitor small venues and check in on customers throughout the day.
  • Portray a polished and professional image according to the guidelines in the Employee Guide and/or venue standards, and ensures the team adheres to the same standards.

People Development

  • Value People by promoting a culture of high performance, accountability and continuous improvement that values learning and a commitment to quality.
  • Embrace and foster the Company's Core Values.
  • Manage performance, addresses employee concerns, maintains adequate staffing levels, and facilitates team development.
  • Manages the human resources activities including selection, performance management, and learning
  • Provide focused and continued coaching to develop the skills of team members.
  • Train employees on Encore standards for service and equipment, and ensures they are properly trained on company computer systems.
  • Recommend team members for training opportunities, as needed.
  • Ensure Encore's D,E &I initiatives are implemented.

Job Qualifications

This section consists of skills and abilities for an employee to perform the job at a satisfactory level (education, experience, skills & abilities, certifications, languages etc….)

  • Bachelor's degree is preferred or equivalent experience
  • 3+ years of audio visual experience
  • 1+ years of supervisory experience
  • 2+ years of customer service or hospitality experience is preferred.
  • Sales experience is a plus
  • Working knowledge of audio visual equipment in a live show environment
  • Must be able to successfully complete Level 3 Skills training
  • Proficiency with the use of computer hardware
  • Proficiency with computer software and programs, including the Internet and Microsoft Office
  • Effective leadership abilities and customer satisfaction focus.
  • A valid driver's license is required for team members who may operate Company vehicles.

Competencies (by Core Values)

This section lists the Competencies that are required for this job. Please refer to the Competency Selection Tool to choose 6 - 10 Competencies for this role. Add the selected Competencies to the job description. If you have any questions, contact your HR Business Partner.

Hospitality

Financial Acumen

Responsiveness

Safety Conscious

Ownership

Communicates Effectively

Professionalism

Ensures Accountability

Tech Savvy

Instill Trust

Physical Requirements

Team members must be able to meet the physical demands below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

  • Sitting: 2-3 hours per day
  • Standing: 4-5 hours per day
  • Walking: 4-5 hours per day
  • Stooping: 2-3 hours per day
  • Crawling: 2-3 hours per day
  • Kneeling: 2-3 hours per day
  • Bending: 2-3 hours per day
  • Reaching (above your head): 2-3 hours per day
  • Climbing: 0-1 hour per day
  • Grasping: 4-5 hours per day

Lifting Requirements

  • 0 - 15 lbs*: Frequently
  • 16 - 50 lbs*: Frequently
  • 51 - 100 lbs: Occasionally
  • Over 100 lbs: Occasionally

Carrying Requirements

  • 0 - 15 lbs*: Frequently
  • 16 - 50 lbs*: Frequently
  • 51 - 100 lbs: Occasionally
  • Over 100 lbs: Occasionally

Auditory/Visual Requirements

  • Close Vision: Continuously
  • Distance Vision: Continuously
  • Color Vision: Frequently
  • Peripheral Vision: Occasionally
  • Depth Perception: Frequently
  • Hearing: Continuously

Pushing/Pulling Requirements

  • 0 - 15 lbs*: Frequently
  • 16 - 50 lbs*: Frequently
  • 51 - 100 lbs*: Occasionally
  • Over 100 lbs: Occasionally

Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.*

Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

Work is performed in a venue/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple venue locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual venue or a representation of venues in that city or area.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.