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From the beginning, our goal was to establish an advisory firm that stands apart from the rest – one that is grounded in our Core Values and dedicated to creating a positive experience not just for our clients, but for our people too. We firmly believe in the strength of collaboration, enthusiasm, generosity, and perseverance as the driving forces behind our success. With advisory solutions spanning accounting and risk, technology-enabled transformation, and transactions, we partner with our clients to solve today’s challenges and deliver present and future value. Our commitment to our people has earned us numerous awards including Inc5000's Fastest Growing Companies and Glassdoor's Best Places to Work. Explore what our employees have to say about our unique culture by clicking here . By joining our rapidly growing Risk Advisory practice you will serve as a trusted partner to our clients. You’ll bring your first-hand experience, unique perspectives, and functional knowledge to deliver tailored integrated solutions that help our clients solve today's challenges and set the foundation for future success. As an Associate Director at CrossCountry Consulting you will be responsible for a mix of client delivery, leading teams and developing junior team members, and participating in business development activities. In this role, you will deliver and develop a range of Technology Risk advisory services, including IT controls; IT governance, risk, and compliance; cybersecurity; cloud; and emerging technologies. What You'll Do: Oversee projects with multiple workstreams, taking ownership of project planning and budgeting, ensuring quality control and oversight, providing leadership to the delivery team, and managing client relationships Conduct thorough assessments of clients' technology landscapes, processes, and associated risks to facilitate transformation and enhance agility Perform comprehensive assessments, test controls, and evaluate systems and processes against industry best practice standards and frameworks Develop strategies and roadmaps, actively assisting clients in achieving robust compliance, risk reduction, and enhanced security Oversee client accounts and engagements, meticulously maintaining work plans, resources, timelines, and budgets throughout all phases Oversee teams and individuals, monitor and guide performance in alignment with objectives, and promptly address issues, risks, and conflicts as they arise Support the practice’s strategic direction by proactively monitoring industry trends, identifying emerging opportunities, and evaluating potential impact Assist in generating new and add-on business opportunities, developing delivery methodologies, and introducing new service offerings Actively participate in business development opportunities and market a full range of services to prospective clients including using existing relationships to generate new opportunities What You'll Bring: 9+ years of external consulting or corporate experience performing and managing IT audits, information security assessments, or other IT advisory/consulting projects Expertise working with risks and internal controls, cybersecurity topics, and/or emerging technologies Technical knowledge of the various IT layers, including servers, databases, applications, middleware and networks Ability to create strong relationships with cross-functional teams across an organization Active understanding of application-layer security controls, including authorization, logging, configuration management, data protection, and workflow management. Experience mentoring and developing junior team members and helping project teams resolve multi-faceted issues Excellent credibility with senior clients and a record of building and sustaining client relationships Travel: Willingness to travel domestically up to 20% - 30% (travel varies based on client preferences) Ability to participate in a hybrid office environment (be present in the office or on client site 3 days a week) Education: Bachelor’s degree from an accredited university Active holder of (or planned pursuit of) professional certification such as CISA, CISM, or CISSP For applicants located in Seattle, Washington, CrossCountry Consulting is required to include an estimate of the compensation range for this role. The following range takes into account a wide range of factors including but not limited to skills, experience, education, licenses, certifications, business needs, and internal equity. An estimate of the current range is $142,5000 - $278,000 per year + annual bonus + additional benefits. #LI-Hybrid #LI-MH1 Benefits Summary The CrossCountry total rewards package includes comprehensive healthcare options, including medical, dental, and vision coverage; flexible spending accounts; and a 401(k) with company matching. Additionally, employees can take advantage of generous parental and maternity leave policies, technology stipends, and wellness reimbursement programs, all designed to support both professional growth and personal well-being. Equal Employment Opportunity (EEO) CrossCountry provides equal employment opportunities (EEO) to all employees and applicants for employment and believes that respect and fair treatment are critical to creating a productive, diverse, and inclusive workplace. As an equal opportunity employer, CrossCountry is fully committed to comply with all federal, state, and local laws and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, pregnancy, genetics, sexual orientation, protected veteran status, gender identity or expression or any other characteristic protected by federal, state or local laws. This policy also complies with pay transparency and labor laws and applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

From the beginning, our goal was to establish an advisory firm that stands apart from the rest – one that is grounded in our Core Values and dedicated to creating a positive experience not just for our clients, but for our people too. We firmly believe in the strength of collaboration, enthusiasm, generosity, and perseverance as the driving forces behind our success. With advisory solutions spanning accounting and risk, technology-enabled transformation, and transactions, we partner with our clients to solve today’s challenges and deliver present and future value. Our commitment to our people has earned us numerous awards including Inc5000's Fastest Growing Companies and Glassdoor's Best Places to Work. Explore what our employees have to say about our unique culture by clicking here . By joining our rapidly growing Risk Advisory practice you will serve as a trusted partner to our clients. You’ll bring your first-hand experience, unique perspectives, and functional knowledge to deliver tailored integrated solutions that solve today's challenges and set the foundation for future success. With support from experienced leaders and a dedicated coach, you will join a collaborative community that invites you to contribute beyond the scope of client delivery. In this role, you’ll have the opportunity to work on a variety of projects across one or more of the following Technology Risk areas: including IT controls; IT governance, risk, and compliance; cybersecurity; cloud; and emerging technologies. What You'll Do: Serve as an analyst on a broad range of technology risk projects, conducting fieldwork, and testing controls Assess clients' technology landscapes, processes, and associated risks, providing valuable insights for strategic decision-making Engage in program and control-level audits, assessments, and technical testing, generate findings and recommendations, and produce deliverables that offer actionable insights to clients Assist Managing Consultants in driving operational excellence by actively participating in ongoing projects, including engagement planning, budget development, progress monitoring, and quality control of deliverables Cultivate new client relationships and deepen existing ones, leveraging a deep understanding of their business, and delivering exceptional results Collaborate seamlessly with CrossCountry and client team members to address business obstacles, explore potential solutions, and create impactful deliverables What You'll Bring: 3+ years of professional services experience in a client-facing role at an accounting firm, consulting firm, or commensurate experience An understanding of technology risk domains and industry frameworks and standards Excellent written and verbal communications and analytical thinking skills Qualifications: A bachelor’s degree from an accredited university #LI-CD1 #LI-Hybrid For applicants located in New York, CrossCountry Consulting is required to include an estimate of the compensation range for this role. The following range takes into account a wide range of factors including but not limited to, skills, experience, education, licenses, certifications, business needs, and internal equity. An estimate of the current range is $80,000 - $175,600 per year + annual bonus + additional benefits. Benefits Summary The CrossCountry total rewards package includes comprehensive healthcare options, including medical, dental, and vision coverage; flexible spending accounts; and a 401(k) with company matching. Additionally, employees can take advantage of generous parental and maternity leave policies, technology stipends, and wellness reimbursement programs, all designed to support both professional growth and personal well-being. For detailed information about benefits at CrossCountry, please visit our dedicated benefits site: https://www.crosscountry-consulting.com/careers/benefits/ . Equal Employment Opportunity (EEO) CrossCountry provides equal employment opportunities (EEO) to all employees and applicants for employment and believes that respect and fair treatment are critical to creating a productive and inclusive workplace. As an equal opportunity employer, CrossCountry is fully committed to comply with all federal, state, and local laws and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, pregnancy, genetics, sexual orientation, veteran status, gender identity or expression or any other protected characteristic. The company also complies with pay transparency and labor laws applicable to all terms and conditions of employment.

Point B is a business innovation firm that takes the guesswork out of transformation. We engineer your future by combining advanced technologies and industry expertise to help you reimagine your business and its processes to get ahead and stay ahead. We're consulting done different. While others might say it, we live it—your success is our success. We start with the challenges you face, then partner to drive to what’s right for your business, your people, and your future. The proof is in our world-class NPS score that consistently triples our competitors. We know how to listen carefully, respond with agility, and accelerate time to value. When you partner with Point B, you’ll experience the speed and confidence needed to spot critical pivots, navigate complexity with ease, and tailor technology to fit your needs. We're ready to start generating your future today. WHAT YOU'LL GET TO DO: As a Manager at Point B, you will have an opportunity to own your career development—pursuing projects, clients, and opportunities that you are most interested in and developing the expertise you need to take the next step on your career journey. You will be asked to apply the expertise you have developed during your time in the professional world to new challenges, driving growth for our clients, company, and yourself. WHAT WE OFFER: The ability to chart your career path based on expertise and passions An environment that encourages you to identify new opportunities and supports you in reaching your goals The chance to have a balanced lifestyle by working with local or national clients in a flexible consulting model The opportunity to further enable fun and collaborative culture with teams that are as passionate about their communities as they are about their clients A comprehensive, flexible Total Rewards program that supports and recognizes each person’s unique needs and contributions to the firm Opportunity to lead and manage digital transformation initiatives, aligning technology solutions with business goals to drive innovation and efficiency. Potential to manage team of associates 8 years of delivering years of experience in Digital Transformation and Enterprise Application modernization initiatives. Hands-on client facing leadership in advisory, strategy, and execution of enterprise application modernization and digital transformation projects. Developed holistic strategies (people, process, technology) for client Enterprise-wide Applications initiatives Experience in Enterprise application solutions and platforms: (CRM, CPQ, ERP, SCM, POS, FP&A, HCM…) Preferred experience in tier-one software technologies (e.g. NetSuite, Oracle, Microsoft Dynamics, SAP, OneStream) Functional expertise or formal education across domains such as Finance, Accounting, Supply Chain and Human Resources. Experience facilitating client working sessions, including: Requirements gathering, writing use cases, user stories. Functional design decision workshops Conference room pilots Deployment and adoption planning Manage engagement budgets Functional Enterprise Architecture experience, comfortable planning, leading the selection, & implementation services Formal consulting experience is a plus (big 4, top 20 or boutique). Experience working across different departments and teams in an enterprise environment Strong documentation, analytical, organizational, digital agility, and presentation skills Demonstrated ability to drive progress with little to no oversight Preferable experience in Retail, Restaurant, Automotive, Utility, Energy, Healthcare and/or Financial Services in technology industries THE KIND OF PEOPLE WE LOOK FOR: Ideally located in an existing Point B market with flexibility and willingness to travel up to 80%. Versatile consultants who are passionate about technology and thrive on variety and challenge Comfortable transitioning between strategic and execution responsibilities to maximize client value Utility-type players willing to work in an emerging market kind of environment (e.g., business development, market start-up activities) Innate problem solvers who want to grow in a flexible, collaborative culture Engaging leaders who make a positive impact on their firm, clients, and communities Accomplished consultants with a growth mindset who want to use their networking and relationship-building skills to help grow the firm Enterprise Software certifications desired Scrum Master and/or Product Owner certifications desired B.A. or B.S. degree MBA/MS desired The estimated salary range for this role is $96,500 - $215,500 USD per year. This salary range is provided as required by local and state law as applicable. Individual salaries vary on a number of factors including but not limited to geography, skills, education, experience and unique qualifications where applicable. Bonuses are awarded at Point B’s discretion and are based upon individual contributions and overall firm performance. INTRIGUED TO LEARN MORE? When you apply for this role, your information will be personally reviewed by our talent acquisition team (not by a robot). You can expect to hear back from us with feedback if we think there could be a fit and what next steps look like. WHAT MAKES POINT B DIFFERENT? We put our passion for change to work, using our purpose and values as our north star. Our teams help organizations solve their greatest challenges and created an inclusive culture that attracts and retains the world’s best talent. Be part of a collaborative culture where we build lasting relationships with each other, our customers, and our communities. Benefits – Point B rewards high performance with a total rewards approach that includes competitive base pay, benefits, and short-and long-term incentives — as well as flexibility, leadership development opportunities, and a culture designed to help our diverse team of individuals flourish. Employee Ownership – We give employees a voice in directing their careers and the growth of our company. Our Employee Stock Ownership Plan (ESOP) is a non-contributory retirement vehicle that grows over time from annual allocations (based on individual compensation) and the value of our company. Award winning – Point B has been consistently recognized as one of the best places to work by Fortune magazine, Great Place to Work, Consulting Magazine, BuiltIn, and many others. We are proud to be named a Best Workplace in the US by Fortune magazine, Best Workplaces for Millennials, and Best Workplaces for Women in addition to other awards regarding our workplace inclusivity. Point B is an equal-opportunity employer committed to a diverse workforce. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. You can read more about our commitment to diversity on our website . Point B is committed to providing equal opportunities for persons with disabilities or religious observances, which includes providing reasonable accommodation for in any individuals with disabilities or for religious purposes. Applicants with disabilities may contact our Accommodations team at applicantaccommodations@pointb.com or 206-517-5000 to request and arrange for accommodations through the application and/or recruiting process. If you need assistance to accommodate a disability or religious observance, you may request an accommodation at any time. Please note: This mailbox is only for accommodation requests or questions. Please use the Contact Us form for any recruiting inquires. Legal Information for Job Seekers can be accessed on our Careers Website. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Oliver Wyman helps industry leaders in the communications, media, and technology industries develop value growth strategies, improve operations, and maximize organizational effectiveness. Our clients are some of the world's most successful companies: wireless and wireline equipment and communications service providers: enterprise IT, consumer electronics, and semiconductor companies; and broadcasters, publishers, platform operators, online and entertainment companies. We work collaboratively with our clients' leaders, employees, stakeholders, and customers to jointly define, design, and achieve lasting results. Communications: Oliver Wyman helps players in the converged communications industry (fixed-line operators, Internet-service providers, cable TV operators, mobile operators, wholesale operators, and private equity groups) to develop value growth strategies, improve their offers and go-to-market performance, and maximize organizational effectiveness. Media & Entertainment: Oliver Wyman's global Media & Entertainment practice assists industry leaders in creating significant and lasting value by developing and implementing innovative corporate, product, and marketing strategies and effecting significant operational improvements. With deep industry expertise, our consulting team helps clients stay ahead of the competition by working with them on their most challenging problems around strategic growth, digital transformation, operational improvement, and organizational effectiveness. Technology: Oliver Wyman's technology practice collaborates with clients to create sustainable shareholder value through anticipating Value Migration shifts, developing innovative business models and product/solution offerings, and improving operational excellence. We serve the enterprise computing, software, communications & business equipment, consumer electronics, semiconductor, and IT services industries. We are seeking individuals who also have experience with deep industry expertise to tackle disruption and create impact in the CM&T industries. Our Communications, Media, and Technology teams work globally to augment our clients' expertise and capabilities. Our focus is on helping clients compete smartly, serve customers better and more profitably, operate faster and at a lower cost, invest more rationally, and innovate with a business purpose. We are independent thinkers who challenge prevailing views, but are committed to working hands-on as part of clients' teams. Role Engagement Managers are critical leaders within our consulting team, working side-by-side with our clients. The position offers excellent career and growth opportunities for talented, highly motivated professionals with relevant prior experience. Initial responsibilities typically include: Providing day to day leadership of client projects and aspects of the client relationship and commercial process within those relationships, teaming with Partners and shares responsibility for the success of a specific engagement(s) Leading and managing complex programs to ensure on-time delivery that meets agreed upon goals, leveraging Oliver Wyman best practice, their own expertise and the firm's technical competence Guiding and influencing clients in an informed way across all situations including execution of the commercial process, becoming trusted advisors. Engaging fully in building business by identifying new and expanded opportunities Creating exciting and additive intellectual capital through thought leadership, and are knowledgeable on a broad range of adjacent topics. Developing others and build a followership as part of their asset building for the firm Leading firm building activities, seen as a role model for firm values with a strong personal brand within and outside of the firm and are well regarded by Partners, peers, and clients Overseeing and guiding the consulting team as they develop hypotheses, review client information, and conduct client interviews, derive insights, and produce deliverables Supporting Partners in project execution through excellent project management, including work planning, workflow management, and coaching / developing more junior team members Desired Skills and Experience Just as every client project is different, we recognize and value the diversity of backgrounds and skillsets for successful Engagement Manager candidates. We are seeking high-caliber individuals who want to join our winning team. Preference will be given to candidates with: 4-7 years of relevant experience in strategy consulting with a top-tier strategy consulting firm (or other similar organization) Track record of leading and managing teams, and delivering results in fast-paced, demanding environments Strong background in strategic problem solving with demonstrable analytical skills Outstanding written and verbal communication skills Undergraduate or advanced degree from a top academic program Client management experience A passion for the creative process and a love for expansive and creative thinking An analytical and rigorous approach to uncovering insights Excellent verbal/written communication, facilitation and presentation skills Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm Impeccable judgment with the ability to make timely and sound decisions A balance of humility and confidence, always seeking truth from a place of inquiry Highly motivated and committed to excellence An undergraduate or advanced degree from a top academic program Willingness to travel 50% of the time, including internationally Our Values and Culture Our Values & Culture: We're serious about making OW a rewarding, progressive, enjoyable and balanced place to work. Self-starters and free thinkers who work well in a team: We are self-starting, motivated, energetic, entrepreneurial about what we do Common aspiration, collective endeavor, shared success: We have the common aspiration to have an impact, leave a legacy and change the world. We have no interest in running a steady-state business. We want to build, grow and shape the environment around us Straightforward, open, respectful interaction: We value an environment where every member of Oliver Wyman is encouraged and expected to voice his or her opinion Opportunity without artificial barriers: We value merit and believe that to create a true meritocracy we need to remove artificial barriers to opportunity Balanced lives: We value people whose lives balance work and non-work activities because we believe they are both more interesting colleagues and are able to make better contributions to the Firm. We push ourselves hard to deliver excellence, but we also work to extract the maximum benefit from the flexibility of a project-based business. We provide the ability to take career breaks for personal or family reasons. We fundamentally value each other's time and are sensitive to how it is used. We are an output not input-based culture, have respect for people's personal decisions, and believe that one's workload must be sustainable. We seek balance for ourselves and our colleagues. Oliver Wyman is an equal opportunity employer. Our commitment to diversity is genuine, deep and growing. We're not perfect yet, but we're working hard right now to make our teams balanced, representative and diverse. Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. Unrestricted U.S. work authorization is required for U.S. office locations. Oliver Wyman does not offer sponsorship for this position. Please note that CPT and OPT are restricted forms of work authorization. About Oliver Wyman Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 6,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a business of Marsh McLennan [NYSE: MMC]. For more information, visit www.oliverwyman.com. Follow Oliver Wyman on Twitter @OliverWyman. Marsh McLennan and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. The applicable base salary range for this role is $200K -$240K The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs. Oliver Wyman, a business of Marsh McLennan (NYSE: MMC), is a management consulting firm combining deep industry knowledge with specialized expertise to help clients optimize their business, improve operations and accelerate performance. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

About us Highwire is a modern strategic communications and digital marketing agency designed for disruptive companies. We work with high-growth technology companies and established brands looking to reinvent themselves. At Highwire, we believe that storytelling fuels transformation. And the most impactful stories represent all voices and perspectives. As a values-driven agency, we foster an inclusive environment where everyone—regardless of age, race/ethnicity, size, shape, gender identity, sexual orientation, religion and different abilities–can feel safe, celebrated and worthy. We ensure every Highwire Walker has unique support to climb to success. Our commitment to diversity, inclusion and belonging is permanent and foundational to our business and culture. We aspire to change our industry and build a better future for all. Our people-first culture is driven by four core values : • Team Empowerment • Growth Mindset • Inclusion Always • Fierce Distinction We’re looking for individuals with big ideas, strong opinions, and the energy to bring them to life. If you thrive in an environment that values personal accountability, high standards, and boundless motivation, this is the opportunity for you. Be part of our award-winning culture and contribute to an exciting and growing business where you can make a real impact. We are based in San Francisco, with offices in New York and Chicago. We are open to hiring in the following states: California, Connecticut, Florida, llinois, Massachusetts, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Texas, Utah, Virginia, Washington, Washington D.C. ⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯ We’re looking for a visionary, creative type with 5+ years of experience growing teams and delighting clients. As an Account Manager , you will lead 3 to 4 teams doing everything from developing high-level strategy with clients to making magic happen with media, influencers and social media. Rock-solid writing skills, an in-depth knowledge of the technology industry and proficiency with all things digital and social are a must. We also take pride in our passionate and contemporary standard, so you should have a track record of leading edge thinking to develop programs that have a meaningful and relevant business impact. And, we love and adore our staff at all levels so we’re looking for someone to inspire and energize their teams and take Highwire to new heights. Technology background and established relationships with consumer tech media. Key Responsibilities Media/Influencer Relations Strong relationships particularly with business, broadcast and influencer media and ability to direct staff to develop the same. Strong grasp and creative use of social media channels to engage and support efforts. Ongoing engagement of media for the agency (e.g. blog Q&A, lunch talks, etc.) Experience measuring the ROI of communications activities. Experience with social media influencer engagement, content campaigns, and media coverage amplification. Client Service/Management Ability to manage PR Programs from kick off through achieving goals. Ability to set aggressive but achievable goals based on generating news and ongoing coverage. Exceptional client management skills and deep personal investment in client success. Ability to manage through periods of change or challenge. Ability to think clearly and project confidence amid crisis situations or in the face of strong competition. Day to day contact for clients. Develop budget and team priority allocations and identify opportunities to increase budget. Lead media training sessions with clients including developing key messages and all follow up from session. Writing Proficiencies Ability to generate a plan for a campaign or an entire PR program. Ability to generate and edit award submissions, press releases, fact sheets, backgrounders, biographies, tour reports, briefing books, contributed articles, speaking opportunity abstracts, pitches, Q&As, company memorandum and general team correspondence; also responsible for their production and assembly. Professional, articulate and timely client communication. Development of consistent, creative, successful pitches. Agency Operations Maintain 2 direct reports, assist in development of goals for reports, deliver annual reviews and quarterly check ins. Participation in new business process including proactively identifying new targets, research and presenting at pitch. Identify, attend and encourage others to attend networking events. Maintain a respectful, enthusiastic, and professional attitude towards coworkers, clients, and outside colleagues and lead team by example. Support teams and manage up and down. Responsible use of flexible work policies. Uses Highwire social channels; writes for Highwire blog. Mentor junior staff to elevate development. Highwire Perks Competitive salary Merit-based bonuses and promotions Hybrid work model to suit your schedule and lifestyle Excellent vacation policy including extended break for summer and winter holiday Participate in Empower Hours on Fridays; Team has the ability to log off by 3pm 401K Match Medical and dental benefits/ FSA Paid Parental Leave Commuter Benefit Home office equipment stipend Growth Mindset Stipend of $100 annually for books, exhibitions, etc. Technology reimbursement Wellness benefit Donation Match Mentorship Monthly recognition programs Employee referral bonus New business referral bonus Quarterly Highwire fun events – Thanksgiving is our favorite holiday Dog friendly work environment Extremely supportive, nurturing environment with many opportunities for learning and growth ⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯ The duties delineated above will vary depending on the needs of each specific account, and in no way states or implies that these are the only duties to be performed by this employee. This individual will be required to follow any other instructions and to perform any other duties requested by his or her supervisors. We are actively seeking candidates who possess a genuine passion for tech PR and are excited to expand our team. As we continue to grow our agency, we are proactively building a pipeline of exceptional individuals to connect with and consider for future opportunities. If you are enthusiastic about the world of tech PR and are eager to embark on a rewarding career in this field, we encourage you to start the conversation by applying today. We value your interest in our agency and look forward to hearing from you. Apply now and let's explore the possibilities together! ⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯ Job Alert If you have been targeted by a scammer, you can file a complaint with the Federal Trade Commission here . Highwire will not send recruiting-related emails from any other email domain name or variation other than @highwirepr.com . Highwire will never request your bank account, credit card, or credit score as part of our application process. If you receive a suspicious email not sent from a team member, specifically at our @highwirepr.com email address, or if you receive suspicious outreach on social media, please forward the communication to hwsecurity@highwirepr.com so that we can review and flag the fraudulent domain and user IDs for removal.

About us Highwire is a modern strategic communications and digital marketing agency designed for disruptive companies. We work with high-growth technology companies and established brands looking to reinvent themselves. At Highwire, we believe that storytelling fuels transformation. And the most impactful stories represent all voices and perspectives. As a values-driven agency, we foster an inclusive environment where everyone—regardless of age, race/ethnicity, size, shape, gender identity, sexual orientation, religion and different abilities–can feel safe, celebrated and worthy. We ensure every Highwire Walker has unique support to climb to success. Our commitment to diversity, inclusion and belonging is permanent and foundational to our business and culture. We aspire to change our industry and build a better future for all. Our people-first culture is driven by four core values : • Team Empowerment • Growth Mindset • Inclusion Always • Fierce Distinction We’re looking for individuals with big ideas, strong opinions, and the energy to bring them to life. If you thrive in an environment that values personal accountability, high standards, and boundless motivation, this is the opportunity for you. Be part of our award-winning culture and contribute to an exciting and growing business where you can make a real impact. We are based in San Francisco, with offices in New York and Chicago. We are open to hiring in the following states: California, Connecticut, Florida, llinois, Massachusetts, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Texas, Utah, Virginia, Washington, Washington D.C. ⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯ We’re looking for a visionary, creative type with 5+ years of experience growing teams and delighting clients. As an Account Manager , you will lead 3 to 4 teams doing everything from developing high-level strategy with clients to making magic happen with media, influencers and social media. Rock-solid writing skills, an in-depth knowledge of the technology industry and proficiency with all things digital and social are a must. We also take pride in our passionate and contemporary standard, so you should have a track record of leading edge thinking to develop programs that have a meaningful and relevant business impact. And, we love and adore our staff at all levels so we’re looking for someone to inspire and energize their teams and take Highwire to new heights. Technology background and established relationships with consumer tech media. Key Responsibilities Media/Influencer Relations Strong relationships particularly with business, broadcast and influencer media and ability to direct staff to develop the same. Strong grasp and creative use of social media channels to engage and support efforts. Ongoing engagement of media for the agency (e.g. blog Q&A, lunch talks, etc.) Experience measuring the ROI of communications activities. Experience with social media influencer engagement, content campaigns, and media coverage amplification. Client Service/Management Ability to manage PR Programs from kick off through achieving goals. Ability to set aggressive but achievable goals based on generating news and ongoing coverage. Exceptional client management skills and deep personal investment in client success. Ability to manage through periods of change or challenge. Ability to think clearly and project confidence amid crisis situations or in the face of strong competition. Day to day contact for clients. Develop budget and team priority allocations and identify opportunities to increase budget. Lead media training sessions with clients including developing key messages and all follow up from session. Writing Proficiencies Ability to generate a plan for a campaign or an entire PR program. Ability to generate and edit award submissions, press releases, fact sheets, backgrounders, biographies, tour reports, briefing books, contributed articles, speaking opportunity abstracts, pitches, Q&As, company memorandum and general team correspondence; also responsible for their production and assembly. Professional, articulate and timely client communication. Development of consistent, creative, successful pitches. Agency Operations Maintain 2 direct reports, assist in development of goals for reports, deliver annual reviews and quarterly check ins. Participation in new business process including proactively identifying new targets, research and presenting at pitch. Identify, attend and encourage others to attend networking events. Maintain a respectful, enthusiastic, and professional attitude towards coworkers, clients, and outside colleagues and lead team by example. Support teams and manage up and down. Responsible use of flexible work policies. Uses Highwire social channels; writes for Highwire blog. Mentor junior staff to elevate development. Highwire Perks Competitive salary Merit-based bonuses and promotions Hybrid work model to suit your schedule and lifestyle Excellent vacation policy including extended break for summer and winter holiday Participate in Empower Hours on Fridays; Team has the ability to log off by 3pm 401K Match Medical and dental benefits/ FSA Paid Parental Leave Commuter Benefit Home office equipment stipend Growth Mindset Stipend of $100 annually for books, exhibitions, etc. Technology reimbursement Wellness benefit Donation Match Mentorship Monthly recognition programs Employee referral bonus New business referral bonus Quarterly Highwire fun events – Thanksgiving is our favorite holiday Dog friendly work environment Extremely supportive, nurturing environment with many opportunities for learning and growth ⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯ The duties delineated above will vary depending on the needs of each specific account, and in no way states or implies that these are the only duties to be performed by this employee. This individual will be required to follow any other instructions and to perform any other duties requested by his or her supervisors. We are actively seeking candidates who possess a genuine passion for tech PR and are excited to expand our team. As we continue to grow our agency, we are proactively building a pipeline of exceptional individuals to connect with and consider for future opportunities. If you are enthusiastic about the world of tech PR and are eager to embark on a rewarding career in this field, we encourage you to start the conversation by applying today. We value your interest in our agency and look forward to hearing from you. Apply now and let's explore the possibilities together! ⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯ Job Alert If you have been targeted by a scammer, you can file a complaint with the Federal Trade Commission here . Highwire will not send recruiting-related emails from any other email domain name or variation other than @highwirepr.com . Highwire will never request your bank account, credit card, or credit score as part of our application process. If you receive a suspicious email not sent from a team member, specifically at our @highwirepr.com email address, or if you receive suspicious outreach on social media, please forward the communication to hwsecurity@highwirepr.com so that we can review and flag the fraudulent domain and user IDs for removal.

About us Highwire is a modern strategic communications and digital marketing agency designed for disruptive companies. We work with high-growth technology companies and established brands looking to reinvent themselves. At Highwire, we believe that storytelling fuels transformation. And the most impactful stories represent all voices and perspectives. As a values-driven agency, we foster an inclusive environment where everyone—regardless of age, race/ethnicity, size, shape, gender identity, sexual orientation, religion and different abilities–can feel safe, celebrated and worthy. We ensure every Highwire Walker has unique support to climb to success. Our commitment to diversity, inclusion and belonging is permanent and foundational to our business and culture. We aspire to change our industry and build a better future for all. Our people-first culture is driven by four core values : • Team Empowerment • Growth Mindset • Inclusion Always • Fierce Distinction We’re looking for individuals with big ideas, strong opinions, and the energy to bring them to life. If you thrive in an environment that values personal accountability, high standards, and boundless motivation, this is the opportunity for you. Be part of our award-winning culture and contribute to an exciting and growing business where you can make a real impact. We are based in San Francisco, with offices in New York and Chicago. We are open to hiring in the following states: California, Connecticut, Florida, llinois, Massachusetts, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Texas, Utah, Virginia, Washington, Washington D.C. ⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯ The Account Director position is a unique opportunity to become a leader for an innovative PR agency. As a member of our management team, this individual has to be a visionary creative type with 7+ years of experience growing teams and delighting clients. The Account Director will lead 4 to 5 teams doing overseeing the development of high-level strategy with clients to ensuring team is successful with media strategies. You will also be involved in new business development and operational leadership. As a member of senior management, this individual will serve as a mentor, manager and lead example for all account teams on client management, quality assurance, staff development and strategic guidance. If you have been waiting to discover a role that allows you to be a catalyst in a thriving, meaningful workplace, then Highwire might be just the place for you. Key Responsibilities Media/Influencer Relations Strong relationships particularly with business, broadcast and influencer media and ability to direct staff to develop the same. Strong grasp and creative use of social media channels to engage and support efforts. Ongoing engagement of media for the agency (e.g. blog Q&A, lunch talks, etc.) Experience measuring the ROI of communications activities. Experience with social media influencer engagement, content campaigns, and media coverage amplification. Client Service/Management Deliver exemplary client service for specified clients. This will include: Developing and maintaining a strong working relationship with the client who listens and values your advice. Developing a strong working knowledge of your clients’ business, their competitors and relevant industry bodies. Identifying key messages and audiences and developing strategic communications plans. Delivering projects and campaigns on time and on budget. Understanding the financials of each account, the allocated hours per month vs. actual fee and managing the accounts according to the resulting servicing levels. Proactively communicating regularly with clients on status of deliverables and budget. Identify relevant opportunities to secure organic growth and hit your revenue targets. Develop and maintain strong relationships with appropriate members of the media. Keep abreast of market trends, new technologies and client needs. Own account management to ensure monthly client billing is accurate, client expenses are recouped, and accounts are current. In addition to leading strategic planning efforts, fully partake in the execution of the programs we develop, as determined appropriate by account, including but not limited to writing/editing, media relations, social media, digital communications and crisis work. Be an ambassador for the agency. Writing Proficiencies Ability to generate a plan for a campaign or an entire PR program. Ability to generate and edit award submissions, press releases, fact sheets, backgrounders, biographies, tour reports, briefing books, contributed articles, speaking opportunity abstracts, pitches, Q&As, company memorandum and general team correspondence; also responsible for their production and assembly. Professional, articulate and timely client communication. Development of consistent, creative, successful pitches. Agency Operations Maintain 2 direct reports, assist in development of goals for reports, deliver annual reviews and quarterly check ins. Participation in new business process including proactively identifying new targets, research and presenting at pitch. Identify, attend and encourage others to attend networking events. Maintain a respectful, enthusiastic, and professional attitude towards coworkers, clients, and outside colleagues and lead team by example. Support teams and manage up and down. Responsible use of flexible work policies. Uses Highwire social channels; writes for Highwire blog. Mentor junior staff to elevate development. Self Development Proactively set up quarterly goals with principal; track against goals and demonstrate growth Effectively prioritize responsibilities based on impact, timelines, workflow and client goals. Drive projects forward independently, eliminating the need for managers to consistent check in re: follow through/ task completion. Identify areas for self-improvement and bring suggestions and solutions to management. Consistently hit deadlines or give enough notice if you won’t. Attends regular networking events. Requirements At least 7 years PR agency experience Record of high academic achievement with good degree and A level results, particularly English and/or Business Core consumer brand PR background with some knowledge of corporate PR and crisis management Experience of running a reactive and proactive press office and handling incoming press enquiries Experience measuring the ROI of communications activities Experience with social media influencer engagement, content campaigns, and media coverage amplification Excellent publicity skills – a strong understanding of the media, editorial requirements and what ‘makes’ a story Ability to demonstrate creativity and innovative thinking A wide network of national consumer and business as well as regional contacts across a broad spectrum of media Experience in delivering impactful PR campaigns from inception through to delivery with a strong cuttings folder to prove it! Ability to build relationships internally and externally, interfacing at all levels Superior people and communication skills, both verbal and written Strong organizational and time management skills Team player who works well under pressure Thrives in an environment of flexibility and change Highwire Perks Competitive salary Merit-based bonuses and promotions Hybrid work model to suit your schedule and lifestyle Excellent vacation policy including extended break for summer and winter holiday Participate in Empower Hours on Fridays; Team has the ability to log off by 3pm 401K Match Medical and dental benefits/ FSA Paid Parental Leave Commuter Benefit Home office equipment stipend Growth Mindset Stipend of $100 annually for books, exhibitions, etc. Technology reimbursement Wellness benefit Donation Match Mentorship Monthly recognition programs Employee referral bonus New business referral bonus Quarterly Highwire fun events – Thanksgiving is our favorite holiday Dog friendly work environment Extremely supportive, nurturing environment with many opportunities for learning and growth ⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯ The duties delineated above will vary depending on the needs of each specific account, and in no way states or implies that these are the only duties to be performed by this employee. This individual will be required to follow any other instructions and to perform any other duties requested by his or her supervisors. We are actively seeking candidates who possess a genuine passion for tech PR and are excited to expand our team. As we continue to grow our agency, we are proactively building a pipeline of exceptional individuals to connect with and consider for future opportunities. If you are enthusiastic about the world of tech PR and are eager to embark on a rewarding career in this field, we encourage you to start the conversation by applying today. We value your interest in our agency and look forward to hearing from you. Apply now and let's explore the possibilities together! ⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯ Job Alert If you have been targeted by a scammer, you can file a complaint with the Federal Trade Commission here . Highwire will not send recruiting-related emails from any other email domain name or variation other than @highwirepr.com . Highwire will never request your bank account, credit card, or credit score as part of our application process. If you receive a suspicious email not sent from a team member, specifically at our @highwirepr.com email address, or if you receive suspicious outreach on social media, please forward the communication to hwsecurity@highwirepr.com so that we can review and flag the fraudulent domain and user IDs for removal.

About us Highwire is a modern strategic communications and digital marketing agency designed for disruptive companies. We work with high-growth technology companies and established brands looking to reinvent themselves. At Highwire, we believe that storytelling fuels transformation. And the most impactful stories represent all voices and perspectives. As a values-driven agency, we foster an inclusive environment where everyone—regardless of age, race/ethnicity, size, shape, gender identity, sexual orientation, religion and different abilities–can feel safe, celebrated and worthy. We ensure every Highwire Walker has unique support to climb to success. Our commitment to diversity, inclusion and belonging is permanent and foundational to our business and culture. We aspire to change our industry and build a better future for all. Our people-first culture is driven by four core values : • Team Empowerment • Growth Mindset • Inclusion Always • Fierce Distinction We’re looking for individuals with big ideas, strong opinions, and the energy to bring them to life. If you thrive in an environment that values personal accountability, high standards, and boundless motivation, this is the opportunity for you. Be part of our award-winning culture and contribute to an exciting and growing business where you can make a real impact. We are based in San Francisco, with offices in New York and Chicago. We are open to hiring in the following states: California, Connecticut, Florida, llinois, Massachusetts, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Texas, Utah, Virginia, Washington, Washington D.C. ⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯ The Vice President, B2B Technology position is a unique opportunity to become a leader for an innovative PR agency. As a senior member of our management team, our Vice President has to be a visionary creative type with 10+ years of experience growing teams and delighting clients. The Vice President will also be involved in new business development and operational leadership. As a growing boutique public relations firm, the Vice President role is a pivotal position as this individual will serve as a mentor, manager and lead example for all account teams on client management, quality assurance, staff development and strategic guidance. If you have been waiting to discover a role that allows you to be a catalyst in a thriving, meaningful workplace, then Highwire might be just the place for you. Key Responsibilities Develop and implement an integrated strategic communications plan to advance brand identity. Create marketing/public relations strategy that will allow Highwire to cultivate and enhance meaningful relationships with targeted, high-level external audiences, including the media and key influencers Identify challenges and emerging issues faced by the organization. Work with leadership team and staff to recognize internal and external communications opportunities and solutions, and define and execute appropriate strategies to support them. Serve as a spokesperson and lead point person on media interactions that help promote and/or impact the organization. Oversee the day-to-day activities of the communications function including budgeting, planning and staff development. Recruit and manage a communications team to support the development and execution of the communications strategy. Promote a culture of high performance and continuous improvement that values learning and a commitment to quality. Manage, mentor and develop staff using a supportive and collaborative approach on a consistent basis. Establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, conduct annual performance appraisals. Attend networking events, seminars and conferences, including out-of-hours, as required to maintain personal professional development and to build networking and new business contacts. Requirements Bachelor’s degree in journalism, communications, or related field is required. Minimum 10 years experience in a senior management role either in-house or with an agency. Demonstrated skill and comfort in proactively building relationships with top tier reporters and editors, and in successfully positioning subject matter with the media to achieve high-impact placements. Extensive successful writing and editing experience (externally focused) with a variety of print and online communications media. Experience with social media influencer engagement, content campaigns, and media coverage amplification. Demonstrated experience and leadership in managing a comprehensive strategic communications, media relations, and marketing program to advance an organization’s mission and goals. Creative and thoughtful on how new media technologies can be utilized. Innovative thinker, with a track record for translating strategic thinking into action plans and output. Experience in building, mentoring, and coaching a team of communications specialists. Excellent judgment and creative problem solving skills. Superior management skills; ability to influence and engage direct and indirect reports and peers. Self reliant, good problem solver, results oriented. Ability to make decisions in a changing environment and anticipate future needs. Excellent and persuasive communicator. Experience measuring the ROI of communications activities. Energetic, flexible, collaborative and proactive; a team leader who can positively and productively impact both strategic and tactical finance, and administration initiatives Highwire Perks Competitive salary Merit-based bonuses and promotions Hybrid work model to suit your schedule and lifestyle Excellent vacation policy including extended break for summer and winter holiday Participate in Empower Hours on Fridays; Team has the ability to log off by 3pm 401K Match Medical and dental benefits/ FSA Paid Parental Leave Commuter Benefit Home office equipment stipend Growth Mindset Stipend of $100 annually for books, exhibitions, etc. Technology reimbursement Wellness benefit Donation Match Mentorship Monthly recognition programs Employee referral bonus New business referral bonus Quarterly Highwire fun events – Thanksgiving is our favorite holiday Dog friendly work environment Extremely supportive, nurturing environment with many opportunities for learning and growth ⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯ The duties delineated above will vary depending on the needs of each specific account, and in no way states or implies that these are the only duties to be performed by this employee. This individual will be required to follow any other instructions and to perform any other duties requested by his or her supervisors. We are actively seeking candidates who possess a genuine passion for tech PR and are excited to expand our team. As we continue to grow our agency, we are proactively building a pipeline of exceptional individuals to connect with and consider for future opportunities. If you are enthusiastic about the world of tech PR and are eager to embark on a rewarding career in this field, we encourage you to start the conversation by applying today. We value your interest in our agency and look forward to hearing from you. Apply now and let's explore the possibilities together! ⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯ Job Alert If you have been targeted by a scammer, you can file a complaint with the Federal Trade Commission here . Highwire will not send recruiting-related emails from any other email domain name or variation other than @highwirepr.com . Highwire will never request your bank account, credit card, or credit score as part of our application process. If you receive a suspicious email not sent from a team member, specifically at our @highwirepr.com email address, or if you receive suspicious outreach on social media, please forward the communication to hwsecurity@highwirepr.com so that we can review and flag the fraudulent domain and user IDs for removal.

About us Highwire is a modern strategic communications and digital marketing agency designed for disruptive companies. We work with high-growth technology companies and established brands looking to reinvent themselves. At Highwire, we believe that storytelling fuels transformation. And the most impactful stories represent all voices and perspectives. As a values-driven agency, we foster an inclusive environment where everyone—regardless of age, race/ethnicity, size, shape, gender identity, sexual orientation, religion and different abilities–can feel safe, celebrated and worthy. We ensure every Highwire Walker has unique support to climb to success. Our commitment to diversity, inclusion and belonging is permanent and foundational to our business and culture. We aspire to change our industry and build a better future for all. Our people-first culture is driven by four core values : • Team Empowerment • Growth Mindset • Inclusion Always • Fierce Distinction We’re looking for individuals with big ideas, strong opinions, and the energy to bring them to life. If you thrive in an environment that values personal accountability, high standards, and boundless motivation, this is the opportunity for you. Be part of our award-winning culture and contribute to an exciting and growing business where you can make a real impact. We are based in San Francisco, with offices in New York and Chicago. We are open to hiring in the following states: California, Connecticut, Florida, llinois, Massachusetts, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Texas, Utah, Virginia, Washington, Washington D.C. ⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯ The Account Director position is a unique opportunity to become a leader for an innovative PR agency. As a member of our management team, this individual has to be a visionary creative type with 7+ years of experience growing teams and delighting clients. The Account Director will lead 4 to 5 teams doing overseeing the development of high-level strategy with clients to ensuring team is successful with media strategies. You will also be involved in new business development and operational leadership. As a member of senior management, this individual will serve as a mentor, manager and lead example for all account teams on client management, quality assurance, staff development and strategic guidance. If you have been waiting to discover a role that allows you to be a catalyst in a thriving, meaningful workplace, then Highwire might be just the place for you. Key Responsibilities Media/Influencer Relations Strong relationships particularly with business, broadcast and influencer media and ability to direct staff to develop the same. Strong grasp and creative use of social media channels to engage and support efforts. Ongoing engagement of media for the agency (e.g. blog Q&A, lunch talks, etc.) Experience measuring the ROI of communications activities. Experience with social media influencer engagement, content campaigns, and media coverage amplification. Client Service/Management Deliver exemplary client service for specified clients. This will include: Developing and maintaining a strong working relationship with the client who listens and values your advice. Developing a strong working knowledge of your clients’ business, their competitors and relevant industry bodies. Identifying key messages and audiences and developing strategic communications plans. Delivering projects and campaigns on time and on budget. Understanding the financials of each account, the allocated hours per month vs. actual fee and managing the accounts according to the resulting servicing levels. Proactively communicating regularly with clients on status of deliverables and budget. Identify relevant opportunities to secure organic growth and hit your revenue targets. Develop and maintain strong relationships with appropriate members of the media. Keep abreast of market trends, new technologies and client needs. Own account management to ensure monthly client billing is accurate, client expenses are recouped, and accounts are current. In addition to leading strategic planning efforts, fully partake in the execution of the programs we develop, as determined appropriate by account, including but not limited to writing/editing, media relations, social media, digital communications and crisis work. Be an ambassador for the agency. Writing Proficiencies Ability to generate a plan for a campaign or an entire PR program. Ability to generate and edit award submissions, press releases, fact sheets, backgrounders, biographies, tour reports, briefing books, contributed articles, speaking opportunity abstracts, pitches, Q&As, company memorandum and general team correspondence; also responsible for their production and assembly. Professional, articulate and timely client communication. Development of consistent, creative, successful pitches. Agency Operations Maintain 2 direct reports, assist in development of goals for reports, deliver annual reviews and quarterly check ins. Participation in new business process including proactively identifying new targets, research and presenting at pitch. Identify, attend and encourage others to attend networking events. Maintain a respectful, enthusiastic, and professional attitude towards coworkers, clients, and outside colleagues and lead team by example. Support teams and manage up and down. Responsible use of flexible work policies. Uses Highwire social channels; writes for Highwire blog. Mentor junior staff to elevate development. Self Development Proactively set up quarterly goals with principal; track against goals and demonstrate growth Effectively prioritize responsibilities based on impact, timelines, workflow and client goals. Drive projects forward independently, eliminating the need for managers to consistent check in re: follow through/ task completion. Identify areas for self-improvement and bring suggestions and solutions to management. Consistently hit deadlines or give enough notice if you won’t. Attends regular networking events. Requirements At least 7 years PR agency experience Record of high academic achievement with good degree and A level results, particularly English and/or Business Core consumer brand PR background with some knowledge of corporate PR and crisis management Experience of running a reactive and proactive press office and handling incoming press enquiries Experience measuring the ROI of communications activities Experience with social media influencer engagement, content campaigns, and media coverage amplification Excellent publicity skills – a strong understanding of the media, editorial requirements and what ‘makes’ a story Ability to demonstrate creativity and innovative thinking A wide network of national consumer and business as well as regional contacts across a broad spectrum of media Experience in delivering impactful PR campaigns from inception through to delivery with a strong cuttings folder to prove it! Ability to build relationships internally and externally, interfacing at all levels Superior people and communication skills, both verbal and written Strong organizational and time management skills Team player who works well under pressure Thrives in an environment of flexibility and change Highwire Perks Competitive salary Merit-based bonuses and promotions Hybrid work model to suit your schedule and lifestyle Excellent vacation policy including extended break for summer and winter holiday Participate in Empower Hours on Fridays; Team has the ability to log off by 3pm 401K Match Medical and dental benefits/ FSA Paid Parental Leave Commuter Benefit Growth Mindset Stipend of $100 annually for books, exhibitions, etc. Technology reimbursement Wellness benefit Donation Match Mentorship Monthly recognition programs Employee referral bonus New business referral bonus Quarterly Highwire fun events – Thanksgiving is our favorite holiday Dog friendly work environment Extremely supportive, nurturing environment with many opportunities for learning and growth Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geography. ⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯ The duties delineated above will vary depending on the needs of each specific account, and in no way states or implies that these are the only duties to be performed by this employee. This individual will be required to follow any other instructions and to perform any other duties requested by his or her supervisors. We are actively seeking candidates who possess a genuine passion for tech PR and are excited to expand our team. As we continue to grow our agency, we are proactively building a pipeline of exceptional individuals to connect with and consider for future opportunities. If you are enthusiastic about the world of tech PR and are eager to embark on a rewarding career in this field, we encourage you to start the conversation by applying today. We value your interest in our agency and look forward to hearing from you. Apply now and let's explore the possibilities together! ⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯ Job Alert If you have been targeted by a scammer, you can file a complaint with the Federal Trade Commission here . Highwire will not send recruiting-related emails from any other email domain name or variation other than @highwirepr.com . Highwire will never request your bank account, credit card, or credit score as part of our application process. If you receive a suspicious email not sent from a team member, specifically at our @highwirepr.com email address, or if you receive suspicious outreach on social media, please forward the communication to hwsecurity@highwirepr.com so that we can review and flag the fraudulent domain and user IDs for removal.

About Mastery: Founded in 2001, Mastery Schools is a public charter network of 23 K-12 schools in Philadelphia and Camden, serving more than 14,000 students. At Mastery, we’re on a mission to provide all students with the academic and personal skills they need to succeed after graduation and pursue their dreams. Student achievement is not just a goal for our organization; it's the reason we exist, and every member of our team is dedicated to securing student success. We are also committed to pursuing equity, actively disrupting systemic racism, and addressing the disparities that limit our students' choices. Our culture is built on respect, service, and the belief that the success of our students, their families, and the communities we serve will help us achieve our mission. We foster a positive, open, and inclusive environment where honesty, humor, and continuous improvement are celebrated. Join us in creating a model urban school district that serves all students with excellence. Together, we can make a lasting impact. This role is eligible for signing and relocation bonuses. New teachers start at $60,000, with Mastery offering up to $82,000 based on experience and education. Salaries range from $60,000 to $106,500, with growth opportunities as your career progresses. The Opportunity: We are seeking inspired and dynamic educators to join our team and provide a top-quality education for all of our students. As we embark on an exciting new chapter with the launch of our Technology program, we are looking for individuals who are passionate about shaping the future of digital literacy and Computer Science (CS) education. Whether you are starting your teaching career or are looking to launch a new chapter - your passion for technology, your experience, and your commitment to making a difference will be deeply valued. At our school, opportunities for growth and impact are limitless, and we are committed to closing the gap in access to CS for students of color by building a comprehensive K-12 CS pathway. Your role will be crucial in ensuring students learn the digital literacy skills required for post-secondary success. Through our new Creative Computing course, open to students in grades 9-12, you will have the opportunity to spark interest in CS and encourage students to pursue additional CS courses in the future. This one-semester course covers the foundations of CS, including the basics of HTML, CSS, and JavaScript, utilizing the CodeHS curriculum. Your natural talents will be fostered in this innovative environment, and we will provide the training and support to help you become an incredibly effective teacher. At Mastery we value Continuous Improvement and want you to learn and grow in your craft. We utilize a team of Assistant Principals, central-office coaches, and school-based content teams to provide every teacher coaching and feedback. We have professional development or peer collaboration time built into our staff calendar. Qualifications: Genuine interest, belief, and care for students’ personal and academic success The ability to motivate, support, and challenge students in a student-centered, standards-driven classroom community Commitment to professional growth, self-reflection, receptiveness to feedback, and a desire to continuously improve A positive mindset and a drive for personal excellence A strong sense of professional responsibility as well as personal accountability for student achievement Solutions-oriented resiliency to respond positively and effectively to challenges Outstanding instructional skills driven by data and delivered through rigorous and engaging strategies Duties and Responsibilities: Commit to ongoing professional development in the spirit of continuous improvement Develop rigorous and appropriate lesson plans, assignments, and assessments in cooperation with Mastery school-based leadership and curricular resources developed by Mastery’s Central Office Academic Team Work closely with school leaders to analyze student assessment data to measure progress and use data to inform instruction Collaborate in grade level teams to discuss student work, share best practices, plan events for joy and humor, and ensure student mastery of standards Engage families in their children’s education by building relationships and maintaining regular communication Education and Experience: Bachelor’s degree required with a record of personal, professional, and/or academic achievement Teacher certification- completed or in process Commitment to and experience working with underserved communities Determination to drive student achievement and set high expectations for all students Demonstrated expertise in subject area Physical Requirements: Ability to physically perform the essential duties of the role, and to work in the environmental conditions required, such as: traveling to network campuses; maneuvering in office spaces (including standing, walking, sitting for long periods of time, speaking loudly and clearly, seeing and hearing things both near and far away); stooping, kneeling, reaching file cabinets/shelves; fine finger and hand manipulation in use of computer, chalkboard, dry erase, &/or projectors; filing, faxing, scanning, coping, typing, mailing, and making phone calls; sitting for up to two (2) hours looking at a computer monitor, using a keyboard/mouse, and typing. Mastery's Benefits Package: We offer a full benefits program and opportunities for professional growth. Some of our most popular benefits include our 403(b) retirement plan for PA employees (with a 5% match from Mastery), enrollment in the State of New Jersey Pension Plan for NJ employees, a robust Employee Assistance Program, mental health and counseling programs, an annual Professional Development Fund, and discounts and perks at a myriad of retailers, travel organizations, insurance providers, and so much more, as well as a Benefits VIP Helpdesk to help you navigate various benefits-related topics. Please go here to see all of our Benefits offerings ! Annual Calendar: As you plan to make Mastery your new work home, please feel free to review our Calendar for the 24/25 School Year . We like to think our calendar is a benefit of working here too! Why You Should Apply: Studies have shown that women and people of color are less likely to apply for jobs unless they believe they can perform every job description task. We are most interested in finding the best candidate for the job, and that candidate may come from a less traditional background. Mastery may consider an equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.

About Us: We are a global leader in data center solutions, offering a comprehensive range of colocation, interconnectivity, and cloud services designed to empower businesses in their digital transformation journeys. With a focus on delivering exceptional service, we support multinational enterprises and fast-growing technology companies as they scale operations globally. Position Summary: As a Global Sales Account Manager, you will be responsible for driving business growth by managing and expanding relationships with US-based multinational companies and rapidly growing global technology firms. This role requires a deep understanding of the data center industry, a strategic approach to sales, and the ability to deliver tailored solutions that meet the unique needs of these dynamic organizations. Key Responsibilities: 1. Sales Strategy & Revenue Generation Develop and execute sales strategies to achieve revenue targets in the US multinational and global technology verticals. Identify, qualify, and pursue new business opportunities with prospective and existing clients. Lead the sales process, from initial engagement through contract negotiation and closure. 2. Account Management & Relationship Building Build and maintain strong relationships with key decision-makers and influencers at client organizations. Act as the primary point of contact for assigned accounts, providing strategic guidance and support. Conduct regular account reviews, offering insights and recommendations to maximize customer value. 3. Industry Expertise & Solution Selling Understand the challenges and requirements of multinational companies and technology firms, including scalability, connectivity, and compliance. Present customized solutions that align with client objectives, leveraging our global data center footprint. Stay informed on industry trends, emerging technologies, and competitive offerings. 4. Collaboration & Internal Coordination Work closely with internal teams, including product management, marketing, and operations, to deliver exceptional customer experiences. Provide regular sales forecasts, pipeline updates, and market intelligence to leadership. Participate in account planning sessions and contribute to the overall sales strategy for global accounts. 5. Market Development & Brand Representation Represent the company at industry events, trade shows, and customer meetings to promote our brand and solutions. Develop and deliver compelling proposals, RFP responses, and presentations tailored to client needs. Collaborate with cross-border teams to unlock opportunities for global account expansion. Required Qualifications: Bachelor’s degree in Business, Sales, Technology, or a related field. MBA is a plus. 5+ years of sales experience in the data center, cloud, or IT infrastructure industries, with a focus on enterprise and multinational accounts. Proven track record of achieving or exceeding sales quotas, particularly with US-based multinational and technology companies. Strong understanding of the requirements and challenges faced by global technology firms, including scalability and compliance. Excellent negotiation, communication, and presentation skills. Experience working in global sales environments with cross-functional teams. Proficiency in CRM tools (e.g., Salesforce) and other sales enablement platforms. Willingness to travel as needed to meet with clients and teams (up to 50%). Preferred Qualifications: Experience working with large, high-growth technology companies or Fortune 500 enterprises. Familiarity with global colocation, hybrid cloud, and interconnectivity solutions. Certification or training in sales methodologies such as SPIN, MEDDIC, or Challenger. Benefits Medical & Dental & Vision- Full Time Only Basic Life Insurance and AD&D Short-Term Disability Insurance Flexible Spending Account (FSA) Employee 401 (K) Savings Plan Vacation Time 1st year Ten (10) days Prorated 2nd year (12) days 3rd year (14) days 4th year (16) days 5th year (18) days 6th and after (20) twenty days Thirteen Paid Holidays per year Sick Time Tuition Reimbursement Program KDDI America , headquartered in New York, is the US presence of Japan's KDDI Group, a Fortune Global 500 company and leading provider of international IT and communications services. KDDI America was established in 1989 and started as a telecommunications business supporting Japanese multinationals. We have now evolved into a company that provides networks, data centers, system integration, as well as managed service solutions across all industries. Our ability to customize solutions in a major city offering scalability and service that are unparalleled set KDDI America apart from the competition. We provide Ethernet network uptimes of more than 99.999% between regions and guaranteed high performance no matter where. For more information on the information we collect about our applicants and how we use it, see our Privacy Notice at https://us.kddi.com/privacypolicy/

    Venture Global LNG (“Venture Global”) is a long-term, low-cost provider of American-produced liquefied natural gas. The company’s two Louisiana-based export projects service the global demand for North American natural gas and support the long-term development of clean and reliable North American energy supplies. Using reliable, proven technology in an innovative plant design configuration, Venture Global’s modular, mid-scale plant design will replace traditional designs as it allows for the same efficiency and operational reliability at significantly lower capital cost. This role reports to the Sr. Manager of Plant Technology and Telecoms Systems Integration. The successful candidate will be self-motivated and shall have direct knowledge and experience with Network and Server Infrastructure, Firewalls, Industrial Control Systems, Industrial Networks, and associate software applications.  Additional knowledge of TSI systems (i.e.: PAGA, CCTV, and ACS) is a plus. This position will be a main contributor to ensuring LNG PT systems are ready for operations and deployed per specification(s). The PT Administrator is also responsible for working closely with the VG Project Management Team and providing timely reporting to VG Leadership. Responsibilities: On-site presence in Cameron, LA with availability to travel to current and future VG LNG Sites or Corporate Locations as needed Work closely with the Sr. Manager of PT and Telecoms Systems Integration Work with EPC and TSI vendors to ensure systems are being deployed and function as designed Actively participate in break/fix activities related to PT and TSI systems Actively participate in installation and upgrade activities related to PT and TSI systems Coordinate and interface with onsite IT as needed Support site PT construction, installation, and commissioning activities Support active operations within the context of PT Recommend options to reduce or maintain costs in PT Infrastructure hardware, software, and deployment Qualifications: Bachelor’s degree in information technology or related technical field 5 years’ hands-on experience in PT systems on premise and software domains Excellent documentation skills Proficient in at least 3 of the following domains with demonstrated accomplishments (PAGA, CCTV, Access Control, Firewalls, L3 Networking, Server Infrastructure, Visualization, Data Aggregation) Demonstrated technical, analytical, and troubleshooting skills Understanding of project management methodologies as it pertains to this role Excellent communication and interpersonal skills   Venture Global LNG is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. #LI-Onsite         #LI-Onsite  

Industry/Sector Not Applicable Specialism IFS - Office of General Counsel (OGC) Management Level Senior Manager Job Description & Summary At PwC, our people in legal services offer comprehensive legal solutions and advice to internal stakeholders and clients, maintaining compliance with regulations and minimising legal risks. These individuals provide strategic guidance and support across various industries. In legal specialties at PwC, you will focus on legal support and advice across specific areas of law, confirming compliance and mitigating legal risks for the organisation. Your work will involve a wide range of specific legal matters and collaborate with different teams to drive business objectives. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story. Apply systems thinking to identify underlying problems and/or opportunities. Validate outcomes with clients, share alternative perspectives, and act on client feedback. Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. Deepen and evolve your expertise with a focus on staying relevant. Initiate open and honest coaching conversations at all levels. Make difficult decisions and take action to resolve issues hindering team effectiveness. Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Global OGC Technology and IP team you will provide knowledgeable legal advice on the delivery of IT services within the PwC network. As a Senior Manager you will lead large projects, innovate processes, and maintain operational excellence while interacting with clients at a significant level to drive project success. This role offers the chance to work with global stakeholders and subject matter specialists, navigating complex technology-related legal matters and contributing to the development of global policies in areas such as cybersecurity and data protection. Responsibilities Draft and analyze legal documents, assessing associated risks Develop and implement policies related to cybersecurity and data protection Navigate regulatory landscapes to secure compliance and mitigate risks Foster teamwork and communication among diverse groups to achieve project goals What You Must Have Juris Doctorate 4 years of extensive experience with complex technology-related legal matters and issues What Sets You Apart Demonstrating in-depth abilities as a team leader Providing seasoned legal advice on global IT initiatives Working effectively with attorneys and business personnel Managing engagements with specialized outside counsel Preparing presentations for stakeholders on technology matters Reviewing and negotiating technology-related agreements Conversational familiarity with advanced IT concepts Contributing to global policies on AI and cybersecurity Experience working in an international environmen Travel Requirements Up to 20% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. The salary range for this position is: $91,000 - $321,500, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Location: 4910 Tiedeman Road - Brooklyn, Ohio 44144 Summer 2026 Key Technology, Operations and Services Internship (Data and Analytics Track) - Cleveland If you are interested in more than one KeyBank Internship opportunity, please consider applying for your top 3 internship roles within 12 months to ensure you are not duplicating efforts and obtaining the best candidate experience. Program Duration: May-August 2026 What does our Internship Program offer? Key's Enterprise Internship is a 10.5-week program that provides meaningful work that matters, offers feedback and coaching, and creates engaging events and conversations that will spark excitement and interest in bringing one's full-time career to Key. Interns are involved in a host of line of business specific projects that directly impact and benefit Key's business and strategic pillars. The program includes networking with Key teammates across all levels of the organization, a series of Learning Labs where internal and external speakers provide insight on Key's competitive landscape, financial wellness, and professional development best practices, and an assigned mentor who shares knowledge, experience, and advice. Key Technology, Operations and Services Overview Key Technology, Operations & Services (KTOS) brings the future of banking to life. KeyBank is equal parts financial institution and technology innovator, and the KTOS team is at the center of creating solutions to solve the vital needs of our clients first. KTOS - made up of more than 5,000 talented teammates - enables the technology needs of business partners and clients across the enterprise. Through efficient, reliable, and secure technology, KTOS delivers a competitive distinction through innovation and collaboration. KTOS plays a significant role in Key's ability to build enduring client relationships through innovative solutions & extraordinary service. KTOS is accountable for a variety of critical functions that are the foundation for Key's day-to-day operations: Business Delivery, providing comprehensive technology solutions to Key's lines of business & functional areas Enterprise Technology including architecture, infrastructure, networks, data centers and cloud technology to ensure stable systems and platforms Enterprise Data and Analytics Services, enabling transformation of customer and market data into valuable insights and analytics Enterprise Operations, spanning Origination through Default Management, Deposit Operations, ACH, Wire & Check Payment Operations, Loan Services Operations, and Treasury Operations Enterprise Security, including Technology Risk Management, Vulnerability Management, Information Security, Cybersecurity, Fraud Detection/Management, Identity Verification, and Physical Security Key Technology, Operations and Services Internship Program Our summer internship program spans 10 weeks in duration and allows you to work alongside KeyBank's experts within Key Technology, Operations & Services (KTOS). The internship provides an opportunity to get hands-on experience with our innovative operations teams. Our internships will equip you with competitive skills, valuable networking and mentoring and exposure to executives through a structured experience. What Our Program Has to Offer You: Work alongside industry experts and professionals on critical projects Exposure to KeyBank and Key Technology, Operations & Services Grow your professional network Training and learning opportunities: On-the-job training, Excel and PowerPoint, Office 365, Microsoft Teams, SharePoint, VBA Enhancing soft skills, problem resolution and critical thinking Opportunities to use industry leading software (examples include: Tableau, ServiceNow, Visual Studio, Jira, Automation Anywhere, Jenkins, PowerShell, HTML, C#, Python, SQL, JavaScript) Upon successful completion of the internship, you will have the opportunity to be considered for placement (after graduation) in our KTOS Rotational Analyst Program. Candidacy for the program will be based on skills demonstrated, performance, career interests, internship experience and business demand Data & Analytics Track Placement Opportunities: KTOS Operations teams deliver world-class operations solutions and continual process improvements while supporting multiple lines of business. Business Analysis & Optimization Continuous Improvement Data Analytics and Reporting Process Improvement Project Management Reporting and Analytics Qualifications Must have completed at least three years toward a four-year, undergraduate degree program with focused coursework in Business, Operations, Data Science, System Administration, Industrial Engineering, Statistics/ Mathematics, or related majors, with an anticipated graduation of May 2027 or December 2026 Outstanding academic achievement (minimum undergraduate 3.0 GPA) Demonstrated leadership and teamwork from past work experience and/or extracurricular activities Bring solid analytical, problem solving, communication and presentation skills Experience in Excel, PowerPoint, Project, or related business software Possess intellectual curiosity, enthusiasm and willingness to learn Compensation and Benefits This position is eligible to earn an hourly rate of $25 per hour. Compensation also includes a $2,000.00 Summer Internship Sign-on Bonus. KeyBank's Internship and Analyst positions are not eligible for employment visa sponsorship (e.g., H-1B visa). This includes, for example, situations where a candidate may have temporary work authorization while enrolled in school or upon graduation (e.g., CPT, OPT) but would need H-1B visa sponsorship within a few years of employment in order to maintain employment eligibility. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com. Job Posting Expiration Date: 08/19/2025 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right. Who We Are: Wolters Kluwer: The world is a big place, find your place here. What We Offer: The Technology Project & Program Manager- Product Owner role offers growth potential opportunities, professional development, an engaging small team environment, a hybrid work opportunity (2-days a week), weekends off, and amazing benefits. Hybrid Office Locations: Contact Wolters Kluwer | Wolters Kluwer If you are a problem-solver who is passionate about ensuring customers are delighted by how products look/feel/work and are looking for a new challenge (as well as an opportunity to make a real difference in how nurse students use our products to become ready for practice), we want to hear from you! What You'll be Doing: As the Technology Project & Program Manager, you will help us in our mission to ensure that nurses, nurse educators, and hospital administrators who use our Nursing digital products continue to benefit from the excellent content and workflow functionality offered in our point-of-care and point-of-learning solutions. This Product Owner will have responsibility for executing the roadmap priorities for key digital offerings in Nursing- Nursing Center and CE Connection. The Product Owner will develop a first-hand, in-depth knowledge of what users of this solution's value and what helps customers in their workflows, to ensure nurses have what they need to ensure the best education and professional development, which ultimately drives the best patient care. The Product Owner manages product development for assigned products/platforms and the relationship between those products and WK Technology. While the Product Owner is not expected to make technology decisions or understand the detail of the coding, they must have sufficient understanding of technology issues as well as an in-depth understanding of the value each release brings to customers and how the release will work. The Product Owner reports to the Director of Product Development, Nursing, and will be part of a team of Product Owners working on products across Nursing. Please note, this is a Jr. level role. Key Tasks: Coordinating with Product Management on activities (e.g., Lean experiments, competitive/market intelligence, customer insights/analysis) designed to ensure deep understanding of customer needs Translating high-level user stories from Product Management into specific technical development items/requests, with clear metrics for success articulated in each requirement Bringing strong organizational skills, as well as ruthless prioritization, to how product backlogs are crafted/maintained/grow Owning the product development lifecycle/schedule, working with Agile/Scrum teams to plan for, and execute on, sprints and releases that deliver on the Product Manager's roadmap priorities Working with the Agile/Scrum teams to maintain the health/performance of assigned products/platforms, such as compliance with required norms and standards for security, privacy, accessibility, and discoverability, as well as integration with other systems (e.g., electronic health record systems, learning management systems) Ensuring that where an assigned product needs to interface with other products or platforms, they partner and closely collaborate with other Product Owners and Technology colleagues to identify opportunities for efficiencies/consistency in development approaches Being the "glue" in the product team who acts as a product's "subject matter expert" for questions and requests for updates (about existing and upcoming features/functionality) from Product Management, Technology, Content, Product Marketing, Sales, Sales Enablement, and Customer Success/Support You're a Great Fit if You Have These Requirements/Can: College degree (BA/BS) or equivalent experience 1 years' experience in digital product development (particularly with Agile/Scrum teams) or equivalent experience in working on products/solutions for the nursing practice market Strong knowledge of every stage of the product development process from concept to post-launch Experience developing and leading the execution of product development is Demonstrated experience understanding user needs and market trends that are successfully translated into practical plans Proven ability to craft workflow and user experience requirements that meet strategic business goals Experience with understanding Technology opportunities, constraints, and choices, and ability to articulate associated risks (and possible mitigation plans) Ability to prioritize and act as a structured thinker who is able to see "the wood from the trees" Strong oral and written communication skills Strong project management skills, including ability to develop schedules and oversee work-in-progress for budgeting compliance General knowledge of the healthcare/nursing market Familiarity with customer contextual inquiry and analysis Familiarity with data analytics and dashboard creation Certification as either a Scrum Master or Product Owner (e.g., from Scrum Alliance) Exposure to simulation/virtual reality products Experience in contributing to customer-facing communication plans, creating product demos for stakeholders, triaging/troubleshooting customer escalations (in collaboration with Support personnel) Familiarity with backlog software (e.g., Jira, VSO, Trello, Wrike) and team communication applications (Slack, MS Teams, etc.) Ability to travel Up to 15% travel required (if not located in Philadelphia or Baltimore office) The above listed qualifications, experience, & education are all requirements- Candidates that do not meet the listed requirements will not be contacted We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference Additional Information: Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available at https://www.mywolterskluwerbenefits.com/index.html Diversity Matters: Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They're not intended to be an exhaustive list of all duties and responsibilities and requirements. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $91,600 - $126,800 Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

COMPANY OVERVIEW KKR is a leading global investment firm that offers alternative asset management as well as capital markets and insurance solutions. KKR aims to generate attractive investment returns by following a patient and disciplined investment approach, employing world-class people, and supporting growth in its portfolio companies and communities. KKR sponsors investment funds that invest in private equity, credit and real assets and has strategic partners that manage hedge funds. KKR's insurance subsidiaries offer retirement, life and reinsurance products under the management of Global Atlantic Financial Group. References to KKR's investments may include the activities of its sponsored funds and insurance subsidiaries. TEAM OVERVIEW The Investment Lifecycle Product team, part of KKR's Technology organization, develops technology solutions for clients and KKR teams with the objective to deliver exceptional experiences, enable firm growth, and mitigate firm risks. It collaborates closely with the Investment teams and other Technology teams, as well as Compliance, Enterprise Risk, Finance, Internal Audit, Legal, and Marketing. POSITION SUMMARY We are seeking a Director of Product with deep expertise in Asset-Based Finance (ABF), risk management, and data analytics to lead the strategy, roadmap, and development of portfolio management, deal modelling and performance platforms supporting our Global ABF investment business. This individual will be responsible for delivering innovative, data-driven solutions that enable Investment Teams and their partners to make informed decisions across a diverse set of ABF asset classes, including consumer credit (auto, credit card, personal loans), residential mortgages (agency/non-agency RMBS), high-grade structured credit (ABS, CLOs), and non-performing loans (charged-off receivables, distressed real estate, restructured debt). As a domain expert, the Director will bring strategic vision, strong relationship-building skills, and cross-functional leadership to ensure risk assessment and mitigation are seamlessly embedded into investment processes. This role requires a blend of product ownership, technical fluency, and user understanding-delivering platforms that combine risk measurement, scenario analysis, visualization, and performance insights. RESPONSIBILITIES Global Product Strategy & Roadmap: Define and drive a comprehensive global product strategy and multi-year roadmap for Asset-Based Finance (ABF), ensuring alignment with firm-wide objectives and regional needs. Establish clear OKRs to track progress and impact, continuously refining the roadmap based on stakeholder input, market dynamics, and evolving risk management priorities. Strategic Product Leadership: Lead a team of product managers focused on ABF tools and platforms. Provide strategic direction across the entire product lifecycle-from ideation and development through launch and iteration-ensuring product alignment across geographies and consistency in user experience throughout the investment lifecycle. Advanced Risk Analytics & Reporting: Spearhead the development of sophisticated risk analytics and real-time reporting tools to support global ABF risk oversight. Define and implement standardized risk metrics and dashboards in partnership with Engineering and external data providers, ensuring high-quality, actionable insights into exposures, mitigation strategies, and investment performance. Cross-Functional Collaboration: Foster deep partnerships with global stakeholders-including Investment Teams, Risk, Operations, Legal, and Technology-to align on strategic goals, gather localized requirements, and ensure adoption of scalable, risk-aligned solutions. Promote a unified product vision while accommodating regional regulatory and business nuances. Vendor and Partner Management: Lead buy vs. build assessments, select the right partners, and manage ongoing vendor relationships to ensure high-quality product solutions for the firm's risk management needs. Platform-Mindset: Advocate for a platform-based approach that emphasizes interoperability, reusability, and scalability across ABF and adjacent investment verticals. Ensure ABF product architecture integrates seamlessly with broader investment and risk management ecosystems. Technology and Company-Wide Contribution: Actively contribute to Technology and company-wide priorities, offering input beyond the immediate product role to support broader company objectives and initiatives. QUALIFICATIONS 10+ years of experience in product management, data analytics, business analysis, asset management, and or software development, with a deep focus on Global Asset-Based Finance (ABF) products. Expertise spans the full spectrum of ABF sub-asset types, including consumer credit (auto loans, credit cards, personal loans), residential mortgages (agency and non-agency RMBS), high-grade structured credit (ABS, CLOs), and non-performing loans (distressed real estate, restructured debt, charged-off receivables). Proven ability to lead product strategy and roadmap execution aligned with firm objectives, balancing innovation with scalable, cost-effective delivery. Hands-on experience using Intex to model, analyze, and evaluate structured deals across RMBS, ABS, and CLOs. Proficient in scenario analysis, tranche modeling, waterfall structures, and cash flow forecasting to support product design, risk management, and investment decision-making. Adept at integrating Intex outputs with proprietary risk analytics for a holistic view of exposures across multiple ABF asset classes. Deep understanding of unique risk characteristics and performance drivers across ABF segments-from delinquency and prepayment in consumer credit, to default timing and severity modeling in non-performing loan pools. Skilled in developing asset-specific KPIs and dashboards to deliver actionable insights for investment and risk stakeholders. Extensive experience working with asset managers, investment professionals, and operations teams to tailor tools for each ABF vertical. Implement structured feedback loops and human-centered design to create intuitive, high-utility solutions that enhance decision-making and operational efficiency. Consistently deliver high-quality, scalable products across complex ABF domains while maintaining rigorous standards in performance, usability, and stakeholder alignment. Experience in launching and maintaining tools supporting both primary issuance and secondary trading of structured credit and distressed assets. Skilled at translating technical ABF concepts into actionable strategies for cross-functional and senior leadership audiences. Proven ability to drive alignment and execution across Product, Engineering, Risk, and Investment teams globally. Work closely with engineering teams to develop scalable architectures supporting structured product workflows. Design and implement data models and workflow automation for asset-specific processes. #LI-ONSITE This is the expected annual base salary range for this New York-based position. Actual salaries may vary based on factors, such as skill, experience, and qualification for the role. Employees may be eligible for a discretionary bonus, based on factors such as individual and team performance. Base Salary Range $150,000 - $200,000 USD KKR is an equal opportunity employer. Individuals seeking employment are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, or any other category protected by applicable law.

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: Responsible for the planning, organizing and implementation of large, complex, strategic programs and projects across Enterprise Technology. These are typically highly visible initiatives with significant impact and ranging across multiple disciplines, businesses, and/or organizations. Oversee change execution governance teams utilizing enterprise intake standards and practices to deliver the best possible teammate and client experience while managing risks. Responsible for executive reporting of change health across Enterprise Technology and to stakeholders across the Enterprise (where applicable) to collectively deliver against Truist Strategic Initiatives. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Lead teams to work cross-functionally to drive initiation, planning, execution, monitoring and realization of priority initiatives in assigned Enterprise Technology portfolio. Build and manage the prioritized portfolio of initiatives in alignment with Enterprise Technology strategic and operating plans. Identify, track and manage project risks and resolve blocking issues to produce successful outcomes. Represent Enterprise Technology, as needed, on Truist enterprise-wide strategic projects within Truist Enterprise Change & Transformation operating model (i.e. governance, cadences, and processes)/ Lead and coordinate cross-functional teams to effectively execute change. Provide detailed status reporting on all projects to stakeholders, Executive Management and Regulators as needed. Manage dependencies within Risk Management portfolio and across other business unit and technology portfolios of change to mitigate risks and avoid conflicts within or across independent initiatives. Develop and refine operating cadences, routines, and rhythms to support efficiency, decisioning, and communication. Drive continuous improvement by utilizing industry-proven frameworks/methodologies, collecting feedback and metrics (quality, delivery rate, etc.) and developing resource capabilities. Establish strong collaboration, working partnerships and alignment across teams in Truist. Develop a strong "we deliver together" culture. Build the Technology Change Execution Governance organization, including implementing resource and hiring plans, performing regular skill assessments and training/certifications, and recruiting/hiring/developing talent in key positions. QUALIFICATIONS Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree in Business, Computer Science, or an equivalent combination of education and work experience 15 years progressive related experience in leading and executing large, complex programs and budgets Demonstrated experience in technology organization management, financial management, risk management, people management, issue resolution, influencing team members and other stakeholders, conducting difficult negotiations, and managing to stringent timelines for project deliverables Superior understanding of business and technology organization, resources, priorities, needs, and policies Deep specialized and/or broad functional knowledge of portfolio management Executive level verbal and written communication skills Experience managing a team of professionals, focused on business management or technology initiatives Preferred Qualifications: Advanced Business Degree (MBA, MS, MA, etc.) Project Management Professional (PMP) Certification and/or Six-Sigma Certification Change Management Certifications (e.g. Certified Change Management Professional (CCMP), Prosci Certified Change Practitioner) Experienced in significant business change and ambiguity in a highly regulated environment General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: Engage with Technology Business Unit leaders in its identification, remediation and management of risks and controls as well as its execution of risk program requirements. Execute, facilitate and/or monitor execution of Risk Program requirements (e.g., RCSA, KRIs, etc.) within the Business Unit's Risk Manager. Provide strategic insight, risk advice and influence to assigned Business Unit. Concur with material risk taking by the Business Unit and escalate unacceptable risks. Aggregate, integrate, correlate and report risks for assigned Business Unit. Present risk aggregation, key risks and emerging risks to senior Business Unit Leadership. Identify and opine on remediation to address weaknesses related to inadequate or failed processes, people, and systems, or external events and ensure effective remediation. Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Provide strategic and tactical effective challenge for all risks present within the Technology Business Unit (BU). Concur with key risk decisions and escalate unacceptable or key emerging risks to Business Unit Chief Risk Officer(BU CRO) and/or Business Unit Risk Committee. Guide risk-taking behavior. Provide counsel and advice to BU and senior BU leaders. Monitor risk exposures, concentrations and limits. Ensure risk levels stay within risk appetite. Opine on new or revised risk program requirements to confirm they are consistent with the Bank's risk appetite, regulator expectations and industry standard. Identify areas of opportunity to improve risk visibility within BU; develop and implement plan to transform opportunity into new processes and activities. Assist in the development and opine on Risk Appetite Framework metrics and Key Risk Indicators within the BU as well as those defined by the BU for implementation across Truist (where applicable). Advocate the Bank's risk culture, compliance with enterprise risk initiatives and promote sound risk management practices. Provide connectivity between the output of risk programs as appropriate. Coordinate with stakeholders to resolve highly complex or challenging issues. Advise on the effectiveness of BU risk and control environment Provide direction and guidance in the development of controls and governance mechanisms within the BU. Execute, facilitate and monitor risk governance mechanisms, including but not limited to, Compliance Risk and Control Self-Assessment (C-RCSA), Risk and Control Self-Assessment (RCSA), key risk indicators, policies, risk committees and other elements of the Enterprise Risk Framework. Monitor issues (all types) assigned to BU, as well as those that have downstream or upstream impact to the BU, and ensure appropriate remediation. In conjunction with Compliance Risk Management and Legal, monitor BU adherence to applicable policies, laws and regulations. Aggregate, integrate, correlate and report risks. Test controls to confirm design is adequate and they are operating effectively. Communicate to BU senior leadership, regulators and Executive Committees key activities, trends, and events pertaining to risk, regulatory and audit reviews. Continue to promote various risk initiatives and their supporting metrics. Develop and maintain effective ongoing communication with other leaders in the BU and leaders of relevant BUs. Foster a spirit of continuous improvement and offer recommendations to refine and/or enhance Business Unit and BURM processes as necessary. Make recommendations for assigned personnel regarding employment, career development, performance evaluations, salary changes, promotions, transfers and terminations within established policies and guidelines. Other duties, as needed. Qualifications Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree in Accounting, Business, Finance or related field, or equivalent education and related training 10 years of experience in a financial institution with emphasis on risk management, audit, operations, process engineering or line of business specialty and/or equivalent education, training and experience. Experience in compliance and operational risk mitigation and remediation Strong communication, interpersonal, presentation and negotiation skills Proven leadership and management skills Strong analytical, problem solving and decision making skills in complex environments and with senior leadership Strong time management and organizational skills adaptable to a dynamic and complex work environment; Capable of handling multiple projects concurrently Demonstrated proficiency in basic computer applications, such as Microsoft Office software products Ability to travel, occasionally overnight Preferred Qualifications: Master's degree in Finance or Business, or professional certifications (e.g. FRM, CISSP, CRISC) preferred. 15 years of banking or relevant experience Relevant technology experience in application development or comparable delivery organization. Technology Audit experience Professional designation related to risk management or field of assigned business unit(s) Strong knowledge in field of assigned business unit(s) Knowledge of financial accounting and reporting systems Experience with Archer and ServiceNow. General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify

Position Overview The Director, Event Technology II (DET II) is responsible for leading a successful sales and operations team to achieve the revenue and profitability goals of an assigned location(s). This position ensures the team delivers World-Class service while cultivating and maintaining relationships with key venue personnel to enhance the overall business relationship with the venue. The DET II promotes high performance, accountability and continuous improvement in the team and fosters a collaborative environment that values learning and a commitment to quality. This role manages venue(s) with $1 M - $8M in revenue and will report to a Regional Director, Venues or an RVP, Venues. Key Job Responsibilities Venue Partner Relationships Develop and maintain strong relationships with clients at all levels of their organization and provide outstanding customer service while focusing on customer retention. Service high profile/visibility events and act as a point of escalation when needed. Identify key issues and decision makers that will influence the contract renewal and leverage all available internal resources to facilitate the planning effort for renewing existing business. Partners with Venue Sales Leadership on sales strategies Creates and participate in business review presentations. Financial Management & Reporting Drive Results by managing an efficient and profitable operation with a focused approach on revenue maximization and profitability using cost control measures in accordance with the company's standard operating procedures. Strategically ensure event profitability is maintained based on proper staffing per event Achieves Encore's financial goals for the location(s) by effectively directing the management of labor, equipment sub-rentals and other costs. Train and directs operations and sales managers to complete standard and ad hoc reports. Complete and analyze reports to effectively manage the business. Enforce the utilization of the company billing system, coordination of invoicing activities and that billing is reviewed and approved by clients. Review location P & L and develops action plans to address deficiencies/grow the business Confirm venue partners process all payments to Encore in a timely basis. Operations Management Responsible for the strategic, long-term direction of large and small high tech, high volume events at the property Direct operations team to manage daily floor operations including scheduling and equipment setups, operation, and strikes are completed, and in accordance to brand standards. Confirm operations team is using inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment. See the Big Picture by efficiently sharing labor and equipment within the local market. Guarantees a Encore management presence at all venue meetings, such as daily stand ups or sales meetings. See the Big Picture by analyzing schedules and available labor and equipment resources and makes recommendations for labor and equipment sharing within local markets. Technical Ability Act as a resource or point of escalation for technical support for sales and operations leadership team Ensures staff understands the technical aspects of the job Effectively utilizes applicable company computer systems. Sales Management Hold Sales Team accountable for maintaining a healthy pipeline at all times to achieve established revenue targets. Confirm all known opportunities are in CRM and completed accurately and updated at all times. See the Big Picture by leading the sales forecasting efforts at home location(s), ensuring they are accurate and submitted timely. Create and present information and reports, as needed, to senior management related to performance, pipeline, forecasting, etc. Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events.Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events Create and present information and reports, as needed, to senior management related to performance, pipeline, forecasting, etc. Customer Service Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments. Lead the team to exceed the expectations and needs of internal and external customers. Meet with guests on site or assigns this to a team member, and verify equipment is setup accurately and working properly to customer needs, and verify the team is monitoring each event and checking in on customers throughout the day. Enforce the guidelines in the Employee Guide and/or venue standards for the team to portray a polished and professional image. People Development Value People by promoting a culture of high performance, accountability and continuous improvement that values learning and a commitment to quality. Embrace and foster the company's Core Values. Directs and Manages performance, addresses employee concerns, maintains adequate staffing levels, and facilitates team development. Navigate the union labor market and associated management dynamics, where applicable. Directs and Manages the human resources activities including selection, performance management, and learning. Directs and provides focused and continued coaching to develop the skills of team members. Verifies that employees are trained on Encore standards for service and equipment, and properly trained on company computer systems. Recommends team members for training opportunities, as needed Ensure Encore's D,E &I initiatives are implemented. Job Qualifications Bachelor's degree is preferred or equivalent experience 5+ years of audio visual experience 3+ years of operations supervisory/management experience 3+ years of customer service or hospitality experience Sales experience is a plus Working knowledge of audio visual equipment in a live show environment Ops 200 & Leadership 200 Certification Proficiency with the use of computer hardware Proficiency with computer software and programs, including the Internet and Microsoft Office Effective leadership abilities and customer satisfaction and people development focus. A valid driver's license is required for team members who may operate Company vehicles. Competencies (by Core Values) Builds Effective Teams Manages Conflict Ensures Accountability Instills Trust Decision Quality Demonstrates Self-Awareness Financial Acumen Drives Vision and Purpose Develops Talent Drives Engagement Builds Effective Teams Manages Conflict Ensures Accountability Instills Trust Decision Quality Demonstrates Self-Awareness Financial Acumen Drives Vision and Purpose Develops Talent Drives Engagement Physical Requirements Team members must be able to meet the physical demands below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Sitting: 2-3 hours per day Standing: 4-5 hours per day Walking: 4-5 hours per day Stooping: 0-1 hour per day Crawling: 0-1 hour per day Kneeling: 0-1 hour per day Bending: 0-1 hour per day Reaching (above your head): 2-3 hours per day Climbing: 0-1 hour per day Grasping: 4-5 hours per day Lifting Requirements 0 - 15 lbs*: Frequently 16 - 50 lbs*: Frequently 51 - 100 lbs: Occasionally Over 100 lbs: Occasionally Carrying Requirements 0 - 15 lbs*: Frequently 16 - 50 lbs*: Frequently 51 - 100 lbs: Occasionally Over 100 lbs: Occasionally Auditory/Visual Requirements Close Vision: Continuously Distance Vision: Continuously Color Vision: Frequently Peripheral Vision: Occasionally Depth Perception: Frequently Hearing: Continuously Pushing/Pulling Requirements 0 - 15 lbs*: Frequently 16 - 50 lbs*: Frequently 51 - 100 lbs*: Occasionally Over 100 lbs: Occasionally Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Work is performed in a venue/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple venue locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual venue or a representation of venues in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.