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Lead Technology Product Manager - Commercial Drug Information This role follows a hybrid model, offering the flexibility to work remotely while staying connected with your team. We ask that you join your colleagues 8 days per month, either at a Wolters Kluwer office or during internal/external team events. Our key office locations include Waltham (MA), Indianapolis (IN), Chicago (IL), New York City (NY), Madison (WI), and Philadelphia (PA). SUMMARY As part of the Wolters Kluwer Health team, the Lead Technology Product Manager for Medi-Span plays a critical role in advancing our commercial drug information solutions by driving the execution and delivery of product initiatives across the Medi-Span portfolio. Medi-Span delivers trusted drug data through both machine-readable formats and SaaS-based solutions that power decision-making across the healthcare ecosystem. The Lead Product Manager translates customer and market insights into actionable product requirements, collaborates closely with Engineering, Content, and go-to-market teams, and ensures that our solutions meet the needs of commercial healthcare customers-including payers, PBMs, digital health technology companies, and life sciences organizations. This role bridges strategic direction and tactical execution, ensuring product plans are aligned with broader business goals and delivered with impact. The role may also engage with adjacent segments such as retail pharmacies, pharmacy integrators, wholesalers, and healthcare consultants. We recognize that candidates may bring depth in some areas more than others and value diverse experiences across this evolving landscape. Wolters Kluwer Health is an established, fast-growing, and innovation-driven healthcare information technology company that delivers trusted clinical technology and evidence-based solutions to support decision-making and improve outcomes across the healthcare ecosystem. Our flagship products include UpToDate, UpToDate Lexidrug, UpToDate Patient Engagement, and Medi-Span. ESSENTIAL DUTIES AND KEY RESPONSIBILITIES Product Execution & Delivery Manage existing products within your domain, making data-informed decisions to prioritize enhancements, resolve tradeoffs, and grow product value. Translate strategic direction into actionable product requirements and delivery plans in collaboration with technical product owners. Develop business cases for new or enhanced offerings, including market rationale, ROI projections, and alignment with customer needs and organizational goals. Lead the execution of new product features and offerings using an agile, data-driven product lifecycle approach. Customer & Market Insight Define market personas, use cases, adoption targets, ROI metrics, and product success criteria. Conduct ongoing market and competitive research. Engage with customers and internal stakeholders to gather feedback, identify opportunities for enhancements and innovation, and inform product decisions. Build and maintain strong relationships with commercial healthcare customers and industry stakeholders to foster trust, loyalty, and long-term advocacy. Cross-Functional Collaboration Coordinate with Engineering and Content teams to ensure product requirements are well understood, technically feasible, and delivered on time and with quality. Collaborate with go-to-market teams (Marketing, Sales, Pricing, Customer Experience) to ensure product positioning, messaging, and launch readiness align with customer needs and business objectives. OTHER DUTIES Share domain expertise and product knowledge with internal teams through informal coaching, documentation, and collaborative sessions. Support the development of product documentation, training materials, and enablement resources to improve customer onboarding and adoption. Contribute to evolving team and business priorities by supporting cross-functional initiatives, strategic planning efforts, and other responsibilities as needed. JOB QUALIFICATIONS Education: Bachelor's degree in business, computer science, or healthcare or equivalent field Experience: Minimum 5 years hands-on product management experience, taking B2B SaaS and/or embedded data solution ideas from concept through go-to-market launches within the commercial healthcare market such as payers/PBMs, digital health, and/or life sciences. Demonstrated success managing product line projects, including risk mitigation, regulatory awareness, translating customer needs into business requirements, stakeholder engagement, go-to-market planning, and defining and tracking success metrics. Leverage knowledge of US healthcare government and regulatory published drug information and policy data sources (CMS, FDA, etc.) covering drug control/compliance programs, covered programs (Medicare/Medicaid) and other government drug-related policy and program information. Have an in-depth understanding of drug classification systems, drug packaging attributes, drug clinical attributes, pricing and reimbursement data, and regulatory classifications-and how these data types are used in drug data-driven business workflows across commercial healthcare markets. Preferred Experience: Proficiency with tools such as Jira, Confluence, and Smartsheet. Certification in Product Management (e.g., Pragmatic Institute). What We Value in This Role: Customer Empathy & Market Insight: You understand the commercial healthcare landscape, build meaningful relationships with customers, and translate their challenges into actionable product opportunities. Execution-Oriented with Strategic Awareness: You balance day-to-day delivery with a clear understanding of broader product goals. Collaborative Influence: You foster trust and alignment across teams, communicate clearly, and lead through influence rather than authority. Analytical Curiosity: You use data to guide decisions and continuously improve product outcomes. Initiative & Growth Mindset: You take ownership, follow through, and are always learning-about your customers, your product, and your discipline. Leadership Readiness: You demonstrate the mindset and behaviors that position you for future growth into formal leadership roles. TRAVEL REQUIREMENTS This role includes up to 15% travel, typically up to 3 US travel activities per quarter (2-3 days each) for customer engagement or team collaboration. We strive to keep travel purposeful and balanced with flexibility. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $145,500 - $203,900

Senior Information Technology Business Operations Chief of Staff Company: The Boeing Company The Boeing Company is looking for an Senior Information Technology Business Operations Chief of Staff to join the team in Hazelwood, MO; Berkeley, MO; Seattle, WA; Everett, WA; Miami, FL; Plano, TX; Dallas, TX; Huntington Beach, CA; Seal Beach, CA; North Charleston, SC; Mesa, AZ or Ridley Park, PA. The Boeing Company is currently seeking a specialist to join the team and drive organizational operations with clear, connected, and efficient processes. The selected candidate will support the Enterprise Business Systems organization, providing strategic leadership and operational oversight to support multiple executive directors . Position Responsibilities: Collaborate with executive directors to define and implement strategic initiatives that align with the organization's goals Lead the execution of business operations, ensuring efficiency and effectiveness in processes and workflows Facilitate collaboration between various divisions to ensure alignment on priorities and initiatives Develop and maintain performance metrics and dashboards to monitor progress and inform decision-making Support organizational change initiatives, ensuring smooth transitions and effective communication throughout the process Mentor and develop team members, fostering a culture of continuous improvement and professional growth Build and maintain relationships with key stakeholders, ensuring their needs are met and expectations are managed Basic Qualifications (Required Skills/Experience): 5+ years of experience with business operations and/or business process improvements 5+ years of experience with data analysis and/or data mining 5+ years of experience developing presentations for and presenting to executive leadership 5+ years of experience managing or leading the planning and execution of programs and projects 5+ years of experience working in a fast-paced environment with ambiguity 5+ years of experience creating executive level presentations using Word, Power Point and Excel Preferred Qualifications (Desired Skills/Experience): Experience in project or program management Experience in security, governance, risk, and compliance Experience in budgeting and financial management Experience managing global teams Expertise in Microsoft 365 products, communication, and collaboration Experience working in complex environments and matrix organizations Experience in change management and organizational development Experience being proactive, motivated, and initiating high-level tasks or projects independently with limited external direction or encouragement Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies . Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary pay range: $117,300 - $170,200 Language Requirements: Not Applicable Education: Not Applicable Relocation: Relocation assistance is not a negotiable benefit for this position. Export Control Requirement: This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee. Safety Sensitive: This is not a Safety Sensitive Position. Security Clearance: This position does not require a Security Clearance. Visa Sponsorship: Employer will not sponsor applicants for employment visa status. Contingent Upon Award Program This position is not contingent upon program award Shift: Shift 1 (United States of America) Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. EEO is the law Boeing EEO Policy Request an Accommodation Applicant Privacy Boeing Participates in E – Verify E-Verify (English) E-Verify (Spanish) Right to Work Statement Right to Work (English) Right to Work (Spanish)

Job Description: The Health Information Management Technology Adjunct position provides quality instruction and maintains a positive learning environment in the classroom, with major emphasis placed on teaching, supporting and evaluating students. The Adjunct role provides instruction and monitors teaching/learning effectiveness in courses assigned by the Department Chair, or other leadership members. The incumbent must exhibit strong organizational skills and the ability to multitask while engaging large groups of people with complicated material. Instruction & Student Learning Teaches assigned courses as scheduled. Designs curriculum embracing diversity, in all forms, to foster talent in students while modeling inclusive teaching strategies, with an understanding of the socio-cultural issues of traditionally underrepresented groups. Considers individual differences of students in order to design and support a range of appropriate learning activities. Participates in the identification of students with academic or other needs and responds by utilizing an appropriate resource. Uses technology in a manner appropriate to the nature and objectives of courses and programs and communicates clearly to students the expectations concerning the use of such technology. Keeps accurate and appropriate records in accordance with departmental policies. Maintains attendance records, determines and submits grades timely, and in accordance with established policies and procedures of the College, and communicates progress feedback as well as other relevant information to students throughout the semester. Distributes and maintain accurate syllabi that incorporates departmental, college, cross-college, and instructor requirements. Conducts classes punctually and in accordance with the prescribed meeting schedule. Employs appropriate assessment techniques to measure students’ performance in achieving course goals and objectives. Engages in periodic meetings with the department, Lead Instructor, and Chairperson relative to teaching duties and professional development. Student Engagement & Advisement Creates a positive classroom atmosphere that encourages active and collaborative learning, student effort, academic challenge, student and faculty interaction, and support for learners. Uses technology to assist in communication with students. Encourages a sense of community among students for learning both inside and outside the classroom. Refers students to appropriate student and academic support services available at the College or in the community. Culture of Respect Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community. Minimum Qualifications Bachelor’s Degree or completion of a Bachelor’s degree in a closely related field within two years of hire. a nd current certification in one of the following: Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA) or Certified Coding Specialist (CCS) or Certified Coding Specialist-physician based (CCS-P). Preferred Qualification Bachelor's degree + RHIA credential Prior college-level teaching Experience with Blackboard or other Learning Management Systems (LMS) Compensation Details: Compensation: $55.88 per contact hour Contact Hour: Two hours equals one contact hour Hours: Maximum of 12 contact hours per week Full Time/Part Time: Part time

Greystone is a private national commercial real estate finance company with an established reputation as a leader in multifamily and healthcare finance, with over $12 billion in loan originations in 2024. The firm consistently ranks in the Top 10 for Fannie Mae & Freddie Mac multifamily loan originations and is the #1 Overall HUD Multifamily and Healthcare Lender in the country. Greystone also ranks nationally as a top affordable housing, seniors housing, and small balance loan lender. At Greystone, charity is at the heart of who we are and what we do. At Greystone, everything we do is driven by our purpose of improving others’ lives. As we work hard to maintain our ranking as a top national commercial real estate lender, our culture of caring and support is just as important. We don’t just say “Where People Matter” – we lead with this mantra every day to guide our actions and behaviors. Greystone is committed to fostering and preserving a culture of inclusion. Belonging is at the heart of our culture of caring, integrity and excellence and is a driving force behind our entrepreneurial spirit and creativity.   Greystone IT is seeking an experienced Project Manager (PM). This role is ideal for a hands-on PM who is equally comfortable working with business users, IT teams, and developers to drive technology initiatives in the multifamily loan servicing space. The successful candidate will bring expertise in Agile project methodologies and possess a strong understanding of financial services workflows. This is a high-impact role focused on project delivery, business process improvement, and cross-functional collaboration. Primary Duties and Responsibilities: Lead the end-to-end execution of technology projects supporting all of Greystone’s businesses. Serve as a bridge between business users and IT developers, capturing detailed requirements and translating them into standardized product or project requirements documents, which translate to actionable technical deliverables documented as user stories. Collaborate with subject matter experts and stakeholders to document business processes, identify gaps, and propose technology-based solutions. Facilitate and manage the project teams’ progress via project meetings, Kanban or Scrum boards, and Agile ceremonies (sprint planning, daily stand-ups, reviews, retrospectives). As needed, present project updates and product demonstrations to customers, peers, and executives. Facilitate the development and maintenance of level of effort estimates, status updates, milestones and schedules, budgets, and resource allocation to ensure successful project execution and timely, on-budget delivery. Track project progress using Agile project tools (e.g., Jira,), ensuring deliverables are on time and meet quality expectations. Adhere to and champion project management standards, policies, and procedures established by the PMO to ensure strategic alignment, reporting consistency across all projects. Develop and maintain project documentation, including charters, roadmaps, requirements, test plans, and user acceptance criteria. Support system enhancements and process improvement initiatives within the Greystone business. Maintain strong communication and stakeholder alignment throughout the project lifecycle. Experience, Skills, and Abilities Required: 5+ years of project management experience, preferably in financial services or real estate technology. Proven experience with Agile SCRUM, Kanban and Sprint-based delivery methodologies. Demonstrated ability to gather, document, and translate business requirements for development teams. Strong understanding of multifamily origination, loan servicing, asset management, or related financial domains is highly preferred. Familiarity with loan origination, servicing systems or enterprise applications (e.g., CRM, ERP); experience with Salesforce is a plus. Experience managing software development lifecycles and collaborating with cross-functional technical teams. Excellent organizational and communication skills with a proven ability to work interactively across departments. Familiarity with system integrations, UAT, change management, and business process mapping. Proficiency in tools such as SQL, Excel, Visio, Jira, or similar project and collaboration platforms. Attention to detail and a commitment to delivering high-quality solutions. Strong communication and interpersonal skills with the ability to effectively communicate with diverse teams and executives. Experience driving organizational change and managing resistance to change, with a proactive and collaborative approach to problem-solving. Bachelor’s degree in Business, Information Technology, Finance, or a related field. PMP, PMI-ACP, SAFe, or Scrum Master certification a plus. At Greystone, we believe that finding creative solutions for our clients comes from the collaboration of people with diverse backgrounds and perspectives. We strive to build a work environment that empowers all individuals with opportunities to channel their entrepreneurial spirit. Greystone is an EEO employer. *The firm is the #1* overall HUD multifamily and healthcare lender by firm commitments, and a top 10 Fannie Mae and Freddie Mac multifamily real estate lender.* *For HUD's 2024 fiscal year ending September 30, 2024. Based upon combined firm commitments received by Greystone Funding Company LLC and Greystone Servicing Company LLC and excludes risk sharing and hospital loans.*

Serves as principal academic and administrative leader of the designated School(s) working to achieve the College's mission and strategic plan initiatives. The Dean has the responsibility for, planning, budgeting, scheduling, staffing, curriculum, instruction, program and instructional quality, student academic success and other academic matters. This position actively represents and promotes the School(s) and the College to students, business and industry, parents, professional organizations, secondary and post-secondary articulation partners, and other relevant constituencies. The Dean may deliver assigned classes in accordance with College loading policy and course objectives as needed. Proactively and in collaboration with Corporate College, identifies opportunities and challenges for the School(s) particularly in the context of linkages to economic sectors, current and future workforce needs and instructional resources, the College's Strategic Plan. This position performs all of the essential functions as identified below. Major Responsibilities: LEADERSHIP Work with the Vice Chancellor for Academic Affairs and School Vice President to support the College's mission, strategic planning and College development initiatives. Proactively link with business and industry in regards to current and future College curricula within the division Work with Vice Chancellor, School Vice President, individual program and department chairs, and other faculty to plan for curriculum development, modifications and deletions; set priorities for resource needs and provide program analysis. Recommend instructional and general policies, conduct meetings to facilitate planning and collegial decision-making and to keep staff informed about issues and projects for the overall College instructional program. Maintain current knowledge of trends and innovations in post-secondary education. Participate in scholarly activities related to the discipline/focus. Provide leadership for program improvement, development, and review and recommend changes to maintain relevance of academic programs and to meet student, business and industry, workforce and community needs. Promote excellence in learning centered teaching and promote faculty engagement in scholarly activities. Link the College's Strategic Plan with School strategies, objectives and initiatives. Ensure School's compliance with applicable policies, accreditation standards and legal requirements INSTRUCTION - If a teaching load is assigned: Deliver assigned classes in accordance with College loading policy and course objectives. Develop and maintain course outlines, syllabi, lesson plans, assignments, tests, and other course materials. Maintain student records, attendance, grades, and other documentation as required. Maintain a safe, quality classroom/ lab, including equipment, supplies, inventory and maintenance. ENROLLMENT MANAGEMENT Coordinate with Student Affairs and Marketing and Communications activities for student recruitment, advising, registration, retention, graduation and other promotional activities. Develop secondary and post-secondary linkages, including the facilitation of high school-based dual credit initiatives. Facilitate the development of course schedules conducive to student enrollment. Participate in career services and alumni activities. RESOURCE MANAGEMENT Develop and manage the School budget consistent with college policy and sound financial management principles. Facilitate data-driven analysis of information regarding curriculum related matters. Facilitate program review process in timely manner. Identify and prioritize School needs, secure available funding, and strategically allocate and re-allocate resources. Confer with faculty regarding ideas for program improvement to find resources for development through grants, College development initiatives and special projects. Work with the Regional Development Office to identify and secure specific fundraising opportunities that support the priorities and needs of the School. STAFFING Interview and participate in selecting employees; orient, train, supervise, develop, evaluate, mentor, counsel, and terminate personnel according to established policies and procedures Facilitate assignment of faculty to classes, monitor schedules and workload for accuracy throughout the semester. ADVISING AND STUDENT SUCCESS Work with faculty and staff to assess students and continuously monitor their progress for success. Ensure compliance with College policy to resolve student issues and assist faculty and staff to refer issues (student behavior, grade changes, etc.) to appropriate departments. Provide student advising support as assigned. INSTITUTIONAL AND PROFESSIONAL SERVICE Participate in department, campus and college-wide committees. Serve discipline by providing leadership and participation in appropriate professional associations and organizations. COMMUNITY RELATIONS/OUTREACH Communicate with leaders in the private and public sectors and in educational agencies to determine needs for new courses and programs and establish advisory committees as appropriate. Directly work with Vice Chancellor for Academic Affairs and Division Vice President for promotion of the School and College development initiatives. Facilitate academic partnerships between the School and four-year transfer institutions; assure maximum course articulation for students. Participate and provide professional expertise to aid or lead organizations that create linkages between the college and the community. ORGANIZATIONAL RELATIONSHIP: Position reports to Vice Chancellor for Academic Affairs and matrix reporting structure to School Vice President. Position supervises faculty and staff within their respective School(s), including Department and Program Chairs, full-time faculty, adjunct faculty as needed, and support staff. Schedule: Monday-Friday primarily, although some evenings and weekends will be required for events or during peak enrollment periods. Pay: $87,000-95,000 annually Benefits Offered: No waiting period to enroll in benefits. Employer contribution to retirement plan. Excellent benefits, including voluntary benefits: medical, dental, vision, retirement, life insurance, spouse/child life insurance, Short and Long-Term Disability Insurance, Identity Guard, etc. Paid time off: vacation, sick, volunteer, bereavement. Paid holidays: 9 days plus winter break between December 25th and January 1st. Free tuition at any Ivy Tech location for employee, spouse, and dependents. Professional Development opportunities. Please upload a resume and transcripts and/or credentialing documents in order to be considered for this role Requirements: Master's degree minimum 3 years applicable industry experience minimum five years related teaching experience meets faculty credentials per ASOM 7.1 for at least one program within the division for which oversight is assigned Evidence of ongoing professional development and maintaining currency in the field. Demonstrated competency in supervision and leadership. A combination of industry with teaching/training experience may be considered in lieu of specific years' experience noted above. Preferred Qualifications: Experience with secondary and post-secondary partnerships or community partnerships Evidence of contributions to the community and to the profession Involved in a workforce development initiative, service on an industry council, or other related activity. Selected candidate for employment will be subject to pre-employment background checks, including criminal history check, and any offer of employment will be contingent Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College's Title IX Coordinator or to the US Department of Education Office of Civil Rights.

Compensation Type: Salaried Compensation: $60.00 Job Summary The Non-Credit Instructor in Information Technology is responsible for delivering instruction and training to a variety of students for the purpose of increasing their employability in technical or non-technical career fields. Instruction and training delivery may be accomplished in settings requiring in person, hybrid, or virtual presence on a regular basis throughout the duration of an assigned course or program. The Non-Credit Instructor may also meet with College or business partner representatives to learn business, occupation or industry-specific training needs pertinent to the courses the instructor has been assigned to teach. ESSENTIAL JOB FUNCTIONS Instruction & Student Learning Delivers and facilitates assigned training curriculum, which includes classroom instruction, whether virtually delivered and/or in-person (as defined per course), and may occur at a customer site, a partner site, remotely (work-from-home), or at a college-owned or leased location. Delivers and facilitates approved safety, technical, and skills curriculum using adult learning delivery methods and classroom audio/visual equipment while effectively managing class time. Assists in identifying, planning, and implementing learning activities appropriate to student needs. Performs active learning lessons as needed or directed for assessing skills needed to perform specific tasks during lab/practical evaluations. Conducts refresher training or one-on-one sessions with students as needed or requested. Assists in the maintenance of course materials as appropriate. Employs appropriate assessment techniques to measure student performance in achieving course goals and objectives. Conducts student surveys of the education and training experience for the purpose of continuous improvement. Facilitation & Classroom Support Reports to site or online class environment, whether during assigned class sessions or scheduled instructor-led study sessions, on time and prepared as directed. Demonstrates professional behavior and exceptional customer service, teamwork, and professionalism in all interactions with college employees, students, client company employees, training participants, associated project vendors, and community members. Keeps accurate and appropriate records of attendance and scores in accordance with established college and departmental policies and procedures. Handles student concerns with respect; follows guidelines, processes, and procedures; and reports any issues to leadership. Crafts supplementary learning materials as needed in conjunction with our instructional designer, such as participant manuals, facilitator guides, and other learning tools, with such materials finalized at least one week prior to the first delivery session. Possesses and maintains the required training certifications and knowledge that enable delivery of assigned content while engaged with the Office of Talent Strategy delivery. May be assigned secondary documentation responsibilities as requested by department leadership. Adheres to agreed-upon deadlines as outlined in the Letter of Agreement. Culture of Respect Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community. Minimum Qualifications Bachelor's Degree in a related field Three (3) years of industry experience OR In Lieu of a Bachelor's Degree requirement, five (5) years of relevant industry experience may be accepted. Knowledge, Skills, & Abilities Knowledge of: mastery level of adult learning theory; delivering adult instruction; communication and computer; organizing and coordinating training programs; Java software development; Python; Statistics; Databases/SQL; Networking; Linux; Data Analytics/Visualization; Cybersecurity (ISC2 SSCP or CISSP req'd); Artificial Intelligence; Machine Learning, NLP/LLM. Skilled in: providing quality instruction; learning technologies and the use of multi-media technology to enhance student learning; instructional planning and presentation; incorporating critical thinking, effective communication, and other general education outcomes in course content; effective time management; online communication and record-keeping. Ability to: effectively communicate and use interpersonal skills; create engaging learning environments that respect a wide variety of viewpoints; be sensitive to the needs and concerns of the student population, including socio-economic, cultural and ethnic backgrounds and students with disabilities; work independently without ongoing direct supervision; meet deadlines; evaluate student learning outcomes; maintain confidential and sensitive information, including FERPA. Scheduled Hours 5 hours per week teaching an 8-week course, sometimes no more than once per year. Additional Information State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s). Working Conditions Typical office/academic environment. Regular exposure to moderate noise typical to business offices. Must travel to various Columbus State campuses and client sites. CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment. Full Time/Part Time: Part time Union (If Applicable): Scheduled Hours: 20 Additional Information In order to ensure your application is complete, you must complete the following: Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication. Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process. Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.

As the Director of Information Technology at Vise, you will set and execute the IT strategy while managing the systems and infrastructure that support our employees and business operations. You will implement best-in-class tools to build a scalable IT foundation, ensuring security, efficiency, and a seamless technology experience for our growing team. This role will be the go-to person for all Corporate IT functions, working closely with Engineering, Compliance, People Ops, and other key stakeholders to maintain a secure and productive IT environment. This role is onsite in NYC, in our SoHo office. What you bring on day one: 8-10+ years of progressive IT leadership experience, with 5+ years in financial services, fintech, or a related regulated industry. Deep understanding of how the various functions of a regulated financial services business operate (e.g. Compliance, Finance, Risk, Treasury, Audit, Outsourcing). Expertise in scaling SaaS-based, Apple/macOS-first environments, including identity and access management, endpoint security, and compliance frameworks. Strong security-first mindset, with hands-on knowledge of modern protocols (SAML, OAuth, SCIM), email security standards (SPF, DKIM, DMARC), endpoint protection, and cloud platforms (AWS, Azure). Proven experience driving SOC 2 readiness and audits, and aligning IT processes with industry regulations and compliance standards. Proven success in building and leading high-performing teams, managing vendors and budgets, and driving cross-functional collaboration in fast-paced environments. Technical acumen to partner with engineering and security teams, with proficiency in scripting (Python, Bash, etc.) and understanding of adversary tactics and security best practices. Track record of driving operational excellence at scale-balancing strategic vision with execution, favoring automation, and ensuring security, compliance, and risk reduction. Exceptional communication and leadership skills, with the ability to bring clarity to ambiguity, influence at the executive level, and act as a trusted thought partner to technical leaders. What you will own: Define and execute Vise's corporate IT strategy, ensuring scalability, resilience, and security as the company grows. Oversee all corporate systems and infrastructure, including productivity tools, identity and access management, endpoint management, and office/network environments. Lead IT support operations, covering asset lifecycle, onboarding, distributed workforce support, and employee technology experience. Drive security and compliance initiatives, including SOC 2 readiness, risk management, and alignment with regulatory requirements; embed "secure by default" and "zero trust" principles into IT operations. Partner with Engineering, Legal, Compliance, and People Ops to ensure cross-functional alignment on security and regulatory priorities. Manage IT vendors, consultants, and budgets to optimize operational efficiency and security posture. Build, manage, and grow a high-performing IT team, providing mentorship, setting clear goals, and fostering professional development. Oversee and deliver key IT projects and programs, including infrastructure upgrades, office buildouts, and business continuity planning. Act as a strategic advisor to leadership on IT governance, emerging risks, and opportunities to leverage technology for business advantage. Why join Vise: Opportunity to make a significant impact at a hyper-growth fintech start-up Competitive salary and equity Unlimited PTO and great benefits, including $1 medical insurance 401k plan with generous matching and self-directed brokerage account option Access to investment management and free financial advice from one of our partner RIA firms Paid lunches at our NYC office Career growth and development opportunities Through the internal and market data Vise has collected, we expect the salary range for this position to be $135,000 - $155,000 per year, plus a competitive equity package. Your actual compensation will be determined based on your skills, qualifications, and experience. In addition, Vise offers a wide range of comprehensive and inclusive employee benefits. About Vise: Vise is an artificial intelligence (AI) powered asset management platform designed specifically for financial advisors to build, manage and explain personalized portfolios. In today's world, AI is driving personalization across various industries, enhancing the way we shop, consume content, and engage with technology. Embracing this trend, Vise is leading the charge to bring this level of personalization to how we invest. Vise ushers in Wealth 3.0, moving beyond mutual funds and ETFs to offer personalized and automated portfolios. By harnessing the power of AI, Vise enables financial advisors to create tailored investment strategies that cater to each client's unique financial needs and goals. Financial advisors are at the heart of this transformation, as their relationships with clients are essential to understanding and meeting each client's unique financial needs. With Vise, advisors can focus on nurturing these relationships instead of spending time building and managing portfolios. Our platform empowers advisors to create institutional-grade, personalized portfolios, automate their management, and explain valuable insights that enhance their expertise and service to clients. Vise is the outsourced sub-advisor, doing trading, rebalancing, and managing client portfolios fully automated on the advisor's behalf; Vise charges an AUM fee for its services. Our exceptional New York team comprises world-class Ph.D. quants, investment researchers, and engineers with experience at industry-leading firms like Citadel, Blackrock, Stripe, and Stanford. Combining top financial and engineering talent, we pride ourselves on delivering products faster and understanding our customers' needs better than anyone else in the market. Vise has garnered the support of prominent venture capital firms, raising over $130M from Sequoia Capital and Founders Fund, among others. Vise celebrates and embraces diversity and is committed to building a team that represents a variety of experiences, backgrounds, and skills. We do not discriminate on the basis of race, color, religion, marital status, age, gender identity, gender expression, sexual orientation, non-disqualifying physical or mental disability, national origin, veteran status, or other applicable legally protected characteristics.

Job Title Information Technology Co-Op/Internship Spring 2026 Position Overview Shaw Industries is looking for a curious student who enjoys learning how things work and collaborating toward solutions to complex problems! Our ideal candidate wants to work on projects that have an immediate and lasting impact for external and internal customers, has a passion for technology and a can-do positive, proactive attitude. Other important characteristics are a strong desire to learn and develop in addition to strong written & verbal communication skills. We need a candidate who can be a valued team member for hardware and software needs and is great at providing front line user support for all of Shaw's internal tools and technologies. Are you looking for the opportunity to work on diverse products and projects while you apply classroom learning to real world problems? Do you want to experience troubleshooting, respond to inquiries, and find solutions to technical challenges? Do you want to work on strategic and value add projects? Do you want to develop a network of contacts and mentors through other interns and employees and gain experience and impact the future of work? Would you like to spend time participating in fun, social events to connect with peers, build community, network, experience Shaw's culture, leadership and executives? If this sounds like you, then connect with us to attempt things you never thought were possible! If selected you will be working in one of the below areas: IT Fulfillment- Receive hands-on experience installing and supporting computing devices in the field -- including PC's, Macs, tablets, phones, network routers/switches, servers, and peripherals. IT Technology- Receive hands-on experience installing and configuring enterprise technology platforms that might include: Windows Server 2008/2012/2016; Linux (CentOS, Red Hat Enterprise Linux) servers; Desktop and client operating systems such as Windows 7/10 and macOS, Microsoft Deployment Toolkit imaging, and Microsoft PowerShell scripting. Service Desk / Operations- Provide technical support and troubleshooting services to corporate end-users who need assistance with their computer hardware, software, or critical systems. This is a front-line team position with opportunity for exposure to all aspects of Shaw's business. Security- Responsible for understanding and planning for risks to the security of information or data, safeguarding information system assets by proactively identifying, mitigating and solving potential security concerns, as well as triaging actual security concerns. HR Technology- Receive hands-on experience in a dynamic business environment, using one of the leading Human Capital Management (HCM) solutions- Workday. Work with colleagues in HR, HR Technology and IT on appropriate technology initiatives and in the standardization, documentation and organization of existing HR Technology solutions (e.g. reports, processes, etc.) Backend development- Design and code servers, services, applications and databases that are reusable, scalable and meet critical architecture goals. Create Application Programming Interfaces (APIs) that are clean, well-documented, and easy to use. Client-Facing Assistance and Solution Development- Own the customer experience by solving complex business problems. Work directly with the customer to understand and troubleshoot issues, collect data, elicit detailed requirements, then design and implement innovative solutions. Business Insights and Analytics- Capture value by uncovering, communicating, and implementing actionable insights through a variety of tools and technologies. Create data driven solutions, automation, data visualizations or statistical models. Automation Development and Testing- Enable continuous deployment and availability by designing, developing and creating automated frameworks, processes and test cases based on functional and non-functional requirements. Build and manage testing environments, assisting in debugging application issues. Front End Development- Create high-quality web applications or implement solutions containing rich content that provide a delightful user experience along with high performance, security, quality, and stability. Requirements: Minimum GPA 2.5 Must have completed at least 3 or more semesters of college coursework Must be a full-time student and registered with your university's co-op or career services office Obtaining a degree in Computer Science or other related field Work Shift 8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AM Shaw Industries is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. Xometry is seeking a Senior Systems Administrator to join our Information Technology team. The ideal candidate will have strong hands-on expertise in JAMF, as this is a must-have for the role. This person will play a key role in managing endpoint systems, supporting a SaaS-first environment, and automating IT processes. They will also contribute to infrastructure administration, onboarding flows, application access management, and serve as an escalation point for the helpdesk team. Additional experience with Intune, Okta, Google Workspace, and Meraki networks is a plus. Responsibilities: Work closely with members of the IT team on day-to-day infrastructure administration, projects, migrations, new technology deployments, and process improvements Contribute to managing Okta, including troubleshooting issues and configuring new applications, policies, and features Lead the administration and management of endpoint systems via MDM (JAMF and Intune) including zero-touch configuration, vulnerability/patch management, and policy changes Ensure the IT onboarding and offboarding automation process runs smoothly while improving and adding functionality Manage application access for a comprehensive SaaS stack including Atlassian, Adobe Cloud, Zoom, Github, Slack, and others (We embrace a SaaS-first approach) Monitor and support our Meraki corporate network across multiple locations Identify opportunities for automation (Automate all the things!) Create and maintain internal technical documentation and runbooks, while also creating user-facing knowledge base documents Serve as an escalation point and offer mentorship to colleagues on the IT Helpdesk There will be times when this role is required to occasionally support go-lives or maintenance that occurs off-hours and on weekends Qualifications: Minimum of 8 years of experience in System Administration or Engineering Hands-on expertise with JAMF and Intune for endpoint management Proficient in Okta administration and configuration Experience managing Google Workspace Enterprise and performing common administrative tasks Strong understanding of networking concepts (DHCP, DNS, VLANs, subnets) and best practices Knowledge of IT process automation, including APIs, webhooks, workflows, and triggers Ability to research and analyze IT problems, issues, and project requirements effectively Experience with bulk user migrations, acquisitions, and ZScaler (not required, but a plus). Attention to detail Proactive in identifying improvement opportunities Strong customer service, time management, and problem-solving skills Excellent documentation abilities Proven ability to work independently and collaboratively Creative problem-solving for complex challenges #LI-Hybrid Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

SALARY RANGE: $104,550.00 - $141,450.00 DISTINGUISHING FEATURES OF THE CLASS: The work involves assisting in the planning, designing, implementing and advising on technical aspects in the Health Information Technology Department at the Erie County Medical Center Corporation (ECMCC). The incumbent plans and implements new and updates to existing information systems, develops systems processes and procedures, analyzes systems and technology needs, and integrates security and infrastructure systems applications into the existing framework. This class differs from that of Information Technology Systems Architect as this class supports the work performed by Information Technology Systems Architect and other higher-level incumbents. Work is performed under the general supervision of the Information Technology Systems Architect or a higher-level Health Information Systems employee. Supervision is exercised over lower-level technical and clerical employees. Does related work as required. TYPICAL WORK ACTIVITIES: Participates in the development of ECMCC's Information Technology technical strategic direction; Assists in the planning, designing and implementing of new and updates to information technology hardware, software systems and processes; Designs, implements and monitors various systems applications and components that support the overall framework for preventing vulnerabilities, operating at optimal efficiency and maintaining compliance on regulatory matters; Performs analysis on current systems and technology in order to recommend potential changes to assist in adhering to technological strategic direction; Creates processes and procedures for integrating new information systems with existing systems and that support information technology security, disaster recovery and business continuity needs; Keeps abreast of industry information and trends related to information technology systems and information security; attends and participates in continuing professional education courses and programs; Defines and performs functionality tests; reviews and analyzes tests results and develops corrective solutions; Assigns and oversees technical and security operations work to lower-level staff and may participate in performing such work; Trains lower-level staff on technical matters; Develops and leads implementation and monitoring of information technology controls for remediating possible vulnerabilities or audit discrepancies; Monitors ECMCC's information technology and security assets; Monitors work for compliance with applicable procedures, laws, rules, regulations and accreditation standards; Assists in developing applicable components of departmental annual budgets and short-/long-term planning initiatives; manages applicable vendor contracts; Prepares and presents various reports related to systems and related technology; Attends and participates in meetings, committees, seminars, training sessions and in-services. ADDITIONALLY, IF ASSIGNED TO INFORMATON SECURITY AND AVAILABILITY FUNCTION: Creates and deploys information technology security and availability strategies and plans; performs security and availability testing on systems and environments; prepares reports to document the effectiveness of security and availability plans; makes recommendations for strategic improvement and risk mitigation caused by security vulnerabilities and exposures; makes presentations concerning security and availability strategies and plans. ASSISTANT INFORMATION TECHNOLOGY SYSTEMS ARCHITECT (continued....) Page 2 ADDITIONALLY, IF ASSIGNED TO TECHNOLOGY INFRASTRUCTURE FUNCTION: Performs systems analysis and architecture design related to all aspects of technology infrastructure and network security. FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS: Thorough knowledge of project management techniques; good knowledge of large hospital clinical operations and workflow that relate to information systems; good knowledge of applicable laws, rules, regulations and accreditation standards as they relate to information technology systems and information security; ability to respond to information technology systems disruptions and security events; ability to research and understand trends in information technology and security; ability to comprehend, interpret and incorporate healthcare providers' needs in systems design and analysis; ability to interpret and apply technical information; ability to develop solutions to complex problems in a creative and logical manner; ability to supervise and train lower-level employees; ability to communicate effectively, both orally and in writing; ability to establish and maintain effective working relationships with a diverse constituency; sound professional judgment; capable of performing the essential functions of the position with or without reasonable accommodation. ADDITIONALLY, IF ASSIGNED TO INFORMATION SECURITY FUNCTION: Thorough knowledge of information technology security and availability protocol, practices, risks, solutions and products; ability to perform information technology risk assessments; ADDITIONALLY, IF ASSIGNED TO TECHNOLOGY INFRASTRUCTURE FUNCTION: Thorough knowledge of the analysis, design, development, implementation and operation of networks; thorough knowledge of firewalls and firewall concepts as they apply to a large healthcare setting; thorough knowledge of systems virtualization technologies; good knowledge of converged Internet Protocol-based communications; working knowledge of enterprise architecture frameworks such as TOGAF enterprise architecture methodology; ability to perform network administration in a virtual environment. MINIMUM QUALIFICATIONS: Possession of a Master's Degree* and two (2) years of any of the following information technology experience: systems analysis, systems engineering, data security or disaster recovery, of which one (1) year included administrative or supervisory responsibility; or: Possession of a Bachelor's Degree* and four (4) years of any of the following information technology experience: systems analysis, systems engineering, data security or disaster recovery, of which one (1) year included administrative or supervisory responsibility; or: An equivalent combination of training and experience as defined by the limits of (A) and (B). NOTE*: Your degree must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education. If your degree was awarded by an educational institution outside the United States and its territories, you must provide independent verification of equivalency. A list of acceptable companies who provide this service can be found on the Internet at http://www.cs.ny.gov/jobseeker/degrees.cfm . You must pay the required evaluation fee. NOTE 2: Verifiable part-time and/or volunteer experience will be pro-rated toward meeting full-time experience requirements. @Approved by Erie County

In a world of possibilities, pursue one with endless opportunities. Imagine Next! When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with exceptional people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We've got what you're looking for. Job Description: Parsons has emerged as a leader in the development of cutting-edge solutions for the Department of Defense and Intelligence Community. Our tremendous success can be attributed to our people and our priorities. We hire the best; we make them a priority and we never lose focus on the mission. It's why we're here. We have built this cultural legacy by working closely with analysts and operators to understand their needs and delivering meaningful value through innovative, cost effective and intuitive software solutions. Our Space Operations directorate is passionate about making America the undisputed leader in Space because we understand that ensuring our nation's security for future generations depends on it. Parsons creates game-changing space solutions by teaming highly respected subject matter experts with brilliant technologists. Are you an experienced Systems Engineer looking to grow your skillset and work on a project that has real world impact? Do you want to be part of a team that is helping the government solve major national security challenges in the space domain? We need your help. The Information Technology System Administrator will provide dedicated IT support to the Space Warfighting and Analysis Center (SWAC) and the Space Security and Defense Program (SSDP) as a member of the Enduring High-Level Cell (EHLC) Advanced Concepts & Wargaming (AC&W) team at multiple operating locations, primarily in Colorado Springs. The qualified applicant will develop and maintain advanced computing infrastructures to support wargaming applications and mission-critical operations. The role involves establishing cybersecurity protocols and integrating COTS and GOTS products with responsibilities for troubleshooting network issues and optimizing application performance. The position involves adapting to changing priorities while solving problems effectively and collaborating directly with customers and team members during critical IT initiatives implementation. Duties and Responsibilities: Provides support of the following supported platforms: MS Hyper-V, VMWare, ESXi, and Xen Hypervisors Has technical competency in Microsoft Windows Server 2019/2022, and Windows 10/11 - Group Policy configuration, WSUS, and Bitlocker Manages system and server resources including performance, capacity, availability, serviceability, and recoverability Research and recommend upgrades, patches, new applications, equipment, and tool sets that enhance the systems capabilities Experience in Zero Client technology such as 10ZIG Troubleshoot hardware/software interface and interoperability problems Contribute to planning, risk analysis, certification, and awareness activities for system and network operations Assist in the development and evaluation of information system security policies, with an emphasis on SAP network integration Strong ability to produce and maintain varied technical documentation Maintain security, backup, and redundancy strategies for mission resilience Build and maintain operational checklists (daily, weekly, monthly, yearly) as well as TTPs and SOPs Adapt to shifting requirements and recommend system enhancements and risk mitigations Directly interface with government and contractor team members to address nebulous requirements Required Skills: 2 years of IT System Engineering experience Bachelor's degree in Computer Science, Information Technology, or equivalent experience (4 years) Possess a DoD 8140.03/8570.01 Information Assurance Technical II certification or able to obtain within 6 months of hire: Cisco Certified Network Associate-Security (CCNA-Security), Cybersecurity Analyst Plus (CySA+), Global Industrial Cyber Security Professional (GICSP), GIAC Security Essentials (GSEC), CompTIA Security+ (Security+), Certified Network Defender (CND), or Systems Security Certified Practioneer (SSCP) TS/SCI with eligibility for access to Special Access Program Information Willingness to submit to a Counterintelligence polygraph within 6 months of hire Expert knowledge of DoD, National, and applicable service and agency security policies and standards Strong critical thinking, problem-solving, and customer engagement skills Ability to work independently or as part of a team to meet mission objectives Able to contribute technical expertise throughout the system lifecycle, including design, integration, testing, and delivery to operations Desired Skills: Expertise in designing, implementing, and sustaining complex software applications Knowledge of Cloud Computing, Amazon Web Services (AWS), Microsoft Azure Security Clearance Requirement: An active Top Secret SCI security clearance is required for this position. This position is part of our Federal Solutions team. The Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what's next to deliver the solutions our customers need now. Salary Range: $86,700.00 - $151,700.00 We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle! This position will be posted for a minimum of 3 days and will continue to be posted for an average of 30 days until a qualified applicant is selected or the position has been cancelled. Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status. We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY! Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/ .

Looking for more than just a job? You've found it. At Pekin Insurance, you're not a number-you're part of something bigger. For over 100 years, we've built a community where people are valued, supported, and empowered to grow. Here, you'll find a workplace where collaboration is real, ideas are welcome, and the work you do truly matters. We're proud to help people through life's toughest moments-and it's our people who make that possible. From day one, you'll be encouraged to bring your whole self to work, take on meaningful challenges, and grow in ways that matter to you. This is your opportunity to belong, thrive, and make a difference-right here at Pekin Insurance. See what Pekin Insurance has to offer by viewing a short video here. Position Overview The IT Project Manager is responsible for leading the successful delivery of strategic, cross-functional, and transformational projects that align with enterprise goals. This role is accountable for planning, executing, monitoring, and closing projects of varying scope and complexity, ensuring that initiatives are delivered on time, within scope and budget, and meet stakeholder expectations. The IT Project Manager collaborates with internal teams, leadership, and external partners to drive business value, foster alignment, and support change across departments. This role plays a key part in building enterprise project maturity and advancing organizational priorities. Essential Job Functions Leads the planning, execution, and delivery of projects, including defining scope, objectives, and success metrics Develops and maintains project plans, timelines, resource allocations, budgets, and communication strategies Facilitates stakeholder engagement and manages relationships across diverse departments and disciplines Identifies and mitigates risks, manages issues and dependencies, and adapts plans to achieve intended outcomes Tracks project performance and provides updates through dashboards, reports, and executive briefings Ensures alignment with internal governance, compliance, and change management protocols Coordinates cross-functional teams and third-party partners to ensure effective execution and delivery Conducts project kickoff and closure activities, including documentation, lessons learned, and handoffs Supports knowledge transfer, process improvement, and the creation and adoption of project management best practices Makes decisions related to day-to-day project execution within approved scope, budget, and timeline Escalates high-risk issues, scope changes, or resourcing challenges to IT leaders and project sponsors Performs other duties as assigned Education & Experience Required Bachelor's degree in related field, specialized training or equivalent work experience required 3+ years of experience managing projects, including software, infrastructure, or systems Familiarity with Agile tools (Jira, etc.) and enterprise architecture Preferred Experience delivering initiatives leveraging agile methodology Technical management experience in a dynamic high-paced environment Experience in insurance, financial services, or regulated industries PMO (Program Management Office) a plus Insurance background a plus Must have skills: Agile and other project methodologies such as LEAN, SAFe, Waterfall, Solid command of JIRA, PowerPoint, Excel Excellent communication and presentation skills to multiple audiences Good to have skills: Former roles as Scrum Master, Product Owner, other IT related roles/skills. Certifications & Licenses PMP Six Sigma, SAFe, Certified Scrum Master, Release Train Engineer - preferred Knowledge, Skills & Abilities Demonstrated knowledge of: Project lifecycle management and governance frameworks Stakeholder engagement and change enablement strategies Business operations and strategic execution principles Demonstrated skills in: Planning and resource management Communication and influence across diverse audiences and all levels of the organization Strong facilitation skills including resolution of risks, issues, and decision making Budget tracking and risk mitigation Demonstrated ability to: Drive cross-functional collaboration and alignment Translate goals into actionable project plans Adapt approaches to meet evolving business needs Present insights and recommendations to senior leadership Applicants must be authorized to work in the U.S. without sponsorship now or in the future. Pay Range: $108,000.00 - $148,000.00 per year This range is based on the expected level of experience and skills for this position. Final compensation will depend on individual Benefits: Health, Dental and Vision Insurance Generous 401(k) with company match Paid Time Off (PTO) with Paid Holidays Flexible/Hybrid Work Schedule Paid Volunteer Program For more information about the benefits we offer, please visit our Careers Page.

Job Category Adjunct Faculty FVTC Worksite Appleton Main Campus, Oshkosh Riverside Campus Hours Per Week 8.75 Note to internal applicants: Do not apply via this portal. Login to your Workday Account and Find Internal Career Opportunities through the Internal Portal. Fox Valley Technical College celebrates diversity, supports equity and inclusiveness, and encourages individual expression in our workplace. Job Description Summary Fox Valley Technical College adjunct faculty are dynamic partners for both students and the College. An adjunct instructor works with students beyond the classroom to ensure their success, models FVTC core values, and demonstrates commitment to excellence in program/course content and delivery. The position embraces working within a collaborative environment and a willingness to innovate and change to meet evolving program and industry needs; as well as exhibits competency in the use of technology that supports learning and teaching. Job Description Essential Functions and Responsibilities The following duties are primarily performed and are essential for this position. Employees are expected to be able to perform each of these job duties satisfactorily and successfully to be qualified for the position. Other duties may be required and assigned. Learning Facilitation- Foster student learning by developing appropriate instructional strategies to meet diverse student needs and support student engagement. Employ learning experiences that integrate multiple delivery methodologies and instructional technologies to maximize student success. Assessment- Assess student learning, provide timely, growth-focused feedback, and use data to implement improvement strategies that support diverse learners. Classroom Management- Fulfill assigned schedule, maintain accurate student attendance, and grade records, maintain instructional environment with emphasis on safety, housekeeping, and equipment security, and ensure opportunities for student/engagement evaluation. Team Participation- Support the college by engaging with the department, as well as staying current with internal and external changes and initiatives. Demonstrate a commitment to the college's mission, vision, and values. Student Success and Support- Provide guidance and support to students facing challenges related to assignments, exams, grades, course material, career planning, or other academic concerns. Business & Community Engagement- Build and maintain ongoing relationships with community and industry partners. Proactively promote the College and our programs. Professional Development- Continually improve knowledge and skills in emerging trends, current occupational practices and teaching through professional development activities, and current employment in the field. Maintain Faculty Quality Assurance System requirements and licensure required to maintain individual and program accreditation. Minimum Qualifications Education and/or Experience Requirements: Associate degree or the degree/licensure level at which the adjunct instructor is teaching at minimum (Bachelor's Degree in Computer Science, Management Information Systems or in related and appropriate field preferred). Minimum of at least 4,000 hours occupational experience in a target job for the program being taught within the last five years. Four years of occupational experience preferred. Prior teaching or training experience preferred. Qualified per FVTC requirements at the time of, and throughout employment as an instructor. Must also meet and maintain Higher Learning Commission (HLC) requirements, Faculty Quality Assurance Standards (FQAS), and/or other job-specific licensing standards. Licenses, Certifications, and Other Requirements: Possess industry-recognized certifications relevant to the program (preferred). Proficient in the use of educational technology and learning management systems. Skilled in integrating multicultural perspectives into course content and delivery. Communicate effectively and professionally with individuals from diverse socio-economic, racial, and ability backgrounds. Adapt quickly to changing demands, assignments, and circumstances to meet student needs. Prior to hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. In evaluating candidates for this position, Fox Valley Technical College may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position. Physical Requirements Sitting: This role requires extended periods of sitting and standing while performing tasks and utilizing computer systems. Mobility: Maneuvering around the classroom is necessary for instructing some courses. Lifting and Carrying: The role may require occasional carrying of light to moderate items (of up to 25 pounds). Fine Motor Skills: This role may need precise hand movements or manual dexterity for activities such as writing on a whiteboard, demonstrations, or using instructional technology like computers. Repetitive Motions: Capacity to perform repetitive motions, such as typing, without discomfort or injury. Communication: Clear verbal and written communication skills are essential for interacting with employees, candidates, and stakeholders, both in-person and through electronic means. Work Environment Work is typically performed in a classroom during day or nighttime hours. However, work may also be required online, and/or in a hybrid environment. Work environment may change based upon college needs. EOE/ADA Statement Fox Valley Technical College (FVTC) is an Equal Opportunity Employer (EOE). In compliance with the Americans with Disabilities Act (ADA), FVTC will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Nothing in this job description limits management's right to assign or reassign duties and responsibilities to this job at any time. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement or affect the at-will nature of the employment arrangement between the employee and company and is subject to change by the employer as the needs of the employer and requirements of the job change. Additional Information Hourly pay rate: $45.00 per hour. Pay is based on a multitude of factors, including experience, qualifications, education, relevant certifications, internal equity, and market data. Thank you for your interest in Adjunct Faculty opportunities with Fox Valley Technical College. Upon successful submission of your application, cover letter, and resume, you will be considered for future adjunct faculty opportunities. FVTC will keep your application in our files as a POTENTIAL candidate who could possibly fill a position when or if the need arises. ONLY if the need shall arise, you will be contacted via the contact information provided on your application, otherwise you will not receive any further contact from FVTC. Adjunct instructors are hired on a per course basis. The total hours for an adjunct instructor range from approximately 3 hours per week to no more than 8 hours per week. Hours vary and can include both day, evening, and weekend classes. Courses are taught in traditional classroom and alternative delivery formats. If you should have any questions regarding adjunct teaching opportunities for this position, please contact Brooke Sumner at brooke.sumner6195@fvtc.edu. At Fox Valley Technical College, we recognize employees as key contributors to our mission and are committed to fostering a culture of fairness, transparency, and excellence. Our total rewards philosophy ensures equitable compensation and benefits, supporting a highly engaged workforce. In this position you will automatically be enrolled in the FICA Alternative Retirement Plan which helps you start save for retirement. Work-life balance is supported through flexible schedules or remote work options (for some positions) and wellbeing programs. Professional development opportunities include training. Additional perks at the Appleton Main Campus include an onsite dental clinic, fitness center, Parent/Child Center (onsite child care), library, café, printing services, Trilogy Salon & Spa, and more. Will accept applications on an ongoing basis. Fox Valley Technical College is an Equal Opportunity/Affirmative Action institution, providing equal opportunity to all persons, including members of underrepresented racial and ethnic backgrounds, females, veterans and individuals of all abilities. For questions regarding the College's nondiscrimination policy, contact: Rayon Brown - rayon.brown6751@fvtc.edu (Affirmative Action), TitleIX@fvtc.edu (sex-based discrimination or harassment), or Dan Squires - daniel.squires3328@fvtc.edu (Disability related discrimination).

We are Proud to be SJE! At SJE, we are more than a company - we are a family of brands with a shared vision and mission to provide industry-leading, innovative, and reliable control and monitoring solutions that improve efficiencies, protect the environment, and deliver dependable solutions to our valued customers. We are looking for a Director of Information Technology to support our corporation. This role will work out of our Plymouth, MN location, but we may consider other SJE locations. The job: As our Director of Information Technology, your will oversee the overall vision, strategy, and leadership of SJE's enterprise infrastructure and information security functions. You will provide strategic direction and operational oversight for the IT infrastructure while ensuring a robust cybersecurity posture aligned with industry best practices. You will collaborate with the CIO and senior business leaders to ensure that IT systems meet business objectives and security requirements. You will lead a diverse team of technical professionals and manage key vendor relationships to ensure high-performing, secure, and cost-effective IT services across the company. The skills, education, and experience you need: To succeed in this role, you must: Have a good understanding of technology Be familiar with IT Infrastructure and security Have managed a team of employees Be experienced in setting and managing a budget Be proactive, organized and driven Possess excellent communication skills both verbal and non-verbal Be willing to work in an office setting Be willing to travel 25% of the time A 4-year degree in Business Administration or Computer Technology or equivalent degree and 7-10 years of experience are required. Answering your questions: When you are considering a new job, it is normal to have a ton of questions. Here are a few questions we are asked all the time. What are the hours? Monday- Friday 8:00 am- 5:00 pm. What is your Paid Time Off and holiday policy? This position is eligible for our Flexible Time Off Program, in addition to 8 paid holidays. What is the starting wage? The starting salary for this position is $130,000 - $170,000/year depending on experience. What benefits do you offer? We offer a robust benefits package including health, life, short-term and long-term disability insurance as well as dental and vision programs you need to take care of your family, along with other benefit options. Check out our full benefits package! What is my commute? Plug this address into Google Maps: 13005 16th Avenue North, #100, Plymouth, MN 55441. We will answer more of your questions during the first interview. Expect to hear about the next steps if you meet the job requirements. Why Work With Us At SJE, we believe in empowering our employees to grow professionally while making a real impact. We offer competitive pay, excellent benefits, and a collaborative culture that encourages creativity and problem-solving. Join us and become a part of something bigger. Join a company where you're not just working-you're building a legacy! Learn more and apply on-line at www.sjeinc.com. SJE is an Equal Opportunity Employer.

The Information Technology Support Associate works onsite and forms part of the globally distributed End-User Support team, supporting all day-to-day operational requests. The Information Technology Support Associate also assists in the design, build, implementation, and maintenance of NOIRLab's information technology systems and operations, including ticket handling, system documentation, end-user hardware and software deployment, and general support. This position requires the ability to assess and assist customers with organizational needs. Provides the primary IT end-user support, responding to helpdesk tickets and interacting directly with NOIRLab Staff Essential Functions Assists with testing and validation of system designs and enhancements. Contributes to the design and definition of standards, processes, and procedures by which NOIRLab's information technology systems conform and operate. Provides primary support via service desk platform for Linux, Mac, and Windows end-user computers, video conferencing equipment and rooms, and initial support for virtualization, network, and storage systems. Assists in defining end-user equipment standards and follows through on purchasing and delivering end-user devices that adhere to those standards. Supports execution of initiatives in system capacity planning, performance analysis, and tuning. Provides project assistance with consultation and execution of delivering technological innovation to the observatory and/or support successful and sustainable ongoing operations. Possesses an awareness and knowledge of new technologies, systems, methods, and processes and channels this information throughout ITOps to pursue system innovation, efficiency, stability, and scalability. Assists with technical documentation of system designs and architecture. Utilizes processes, procedures, checklists, best practices, and presentations. Observes change/configuration control systems. All AURA employees are responsible for the proper management and control of all AURA property within their work area, whether assigned to them or someone else. This responsibility includes reporting any known missing, stolen, or non-working property in their work area to their supervisor or the AURA Property Officer. Responsible for ensuring compliance with government award terms and conditions assigned to this position or subordinates of this position. Other Functions Other duties as assigned Requirements Bachelor's degree in computer science, related field, or equivalent experience. 2-3 years of experience in enterprise-scale information technology support (Linux, Mac, Windows, virtualization, network, and storage systems). Should possess current professional/technical certifications in support of their primary disciplines (ITIL, CompTIA, CCST) Experience with customer service desk systems and methodologies. Working knowledge of enterprise-scale storage, virtualization, and networking technologies and the ability to provide related support and integration. Knowledge of industry-standard platforms and the ability to provide integration and support for Windows, Mac, and Linux server/client platforms. Ability to communicate and work well with customers and stakeholders. Ability to work independently and as part of a team. Strong problem-solving skills in identifying root causes and offering solutions. Able to do multiple tasks/projects simultaneously. Able to work with continual deadline pressure, handle technical issues, and provide timely solutions. Possess skills and background related to supporting enterprise-scale information systems. Possess the ability to assist with complex projects. Must have a valid Driver's License; clean driving record; ability to drive a 4-wheel drive vehicle Desired Knowledge of Spanish is a plus Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk; or hear. The employee is occasionally required to stand; walk; reach with hands and arms and stoop; kneel; crouch; or crawl. The employee must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus. Must possess - sufficient mobility, strength, or dexterity in both arms and hands and both legs to a) reach upward, sideways, downward to work with paper files; b) sufficient mobility and dexterity to utilize computer systems, fax machines, copiers, and other office machines. Must possess- 1) ability to read and understand instructions, drawings, safety guides, and other written materials necessary to perform job; 2) sufficient visual capacity to perform the applicable functions without assistance of visual aids other than eye contacts or eye glasses; 3) sufficient spoken aural capacity to hear and understand instructions, warning bells, fire alarms, or shouted instructions without assistance of auditory aids other than a hearing aid; and 4) ability to impart information orally so that others understand and can respond appropriately. Must possess sufficient mobility, strength or dexterity in both arms and hands and both legs to a) grasp, push, pull, turn or otherwise manipulate tools and mechanisms; b) push, shove, pull or otherwise safely and efficiently manipulate tools or mechanisms; c) lift, hold, maneuver, objects of 50 lbs or more; d) maintain balance while performing work; e) remove parts, systems, tools of 50 lbs or more Occasional work at summit locations ranging from 6,800' to 14,000' altitude Salary Range $26.35 - $30.00 per hour. The final salary will depend on skills, qualification, experience and job location. AURA offers an excellent benefits package including paid time off and retirement contributions, competitive salary commensurate with experience, and a very attractive work environment. Details on benefits can be found at Benefits by Location- Aura Human Resources. How to Apply Apply by August 8, 2025 for priority consideration. This position will remain open until it is filled. Please submit a cover letter and a CV or resume, PDF files preferred. Please name any attachments with the following format: LastName DocName. Individuals needing assistance with the employment process can request assistance at employment@aura-astronomy.org

The IT Intern is responsible for providing help desk support to end users across the organization as it relates to hardware, software and telephone system issues. Responsibilities: Serves as first and primary contact for users on hardware and software Help Desk issues. Receive and troubleshoot user help desk calls through to successful resolution. Handles day-to-day user administration on all systems including the telephone system Trouble shoots equipment problems and place service calls with the appropriate maintenance vendors when necessary. Coordinates outside vendor support for desktop and laptop computers. Maintains pc images and updates/deploys them when necessary. Makes recommendations regarding hardware and software to meet identified business needs. Personally, keep current with application updates and industry trends in order to maximize IEWC's investment in computerized systems Performs and assumes other duties and responsibilities as may be required at the direction of the Director Information Services and Technology. Perform other duties as assigned. Qualifications: Preferred college student actively pursuing a Bachelor's degree or an associate's degree in Information Technology. The ideal candidate must be a highly motivated, self-directed individual capable of working under pressure within tight time frames. Must possess a high level of initiative and energy, an enthusiasm for learning, the capability to work with minimal supervision and have a client service approach to supporting users. Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical and business information and deal with several abstract and concrete variables. Ability to work in a Windows environment, to work with your department's business applications and with standard current computer applications.

Champions Group is looking for a motivated, talented, and qualified Information Technology (IT) Manager to lead and manage our IT team. The manager will be tasked with providing unparalleled customer service, focusing on timely and comprehensive resolutions to our users' technical needs. IT operations are carried out through a mix of internal and external teams and third-party service providers. As IT Manager, you will provide technical expertise and support for all IT-related matters, including network, servers, phone systems, cloud technologies, end-user computing devices, software, peripherals, desk phones, and mobile devices. The candidate will be responsible for deploying new tools/services and managing the day-to-day workload of service desk personnel. This individual will be the point of escalation for service issues between internal and external teams and facilitate external teams with knowledge documents for expanding their support capability. This hands-on position requires a solid technical background, proven customer service experience, and a strong management background. This includes the ability to strategically solve problems and motivate the team to achieve specific business-centered goals. Proven strategic and tactical leadership, communication, and organizational skills are essential to perform well in this position. Primary Responsibilities: Provide IT support by communicating effectively across multiple levels of the organization. Provide leadership to maintain standard operating procedures, ensure best practices, and develop guidelines for delivering high-quality support. Maintain effective partnerships and influence management, peers, and staff through an inclusive style and leadership ability. Establish best practices throughout the entire technical support process Develop daily, weekly, and monthly reports (from our systems) to measure service efficiency, steer productivity, and share such reports with the management team regularly. Set up high customer service standards and ensure that the team is set up to deliver accordingly. Ensure customer service requests (tickets) are handled in a timely manner and followed through for completion. Prioritize projects and operations tasks effectively to deliver within the defined SLA Manage, install, configure, and troubleshoot IT issues related to networks, connectivity, and security, laptops, workstations, printers, phones, video conference units, and mobile devices. Respond promptly to escalations for technical assistance via phone, email, and in person as needed. Contribute to improving customer support by involving yourself in situations that fall below these standards. Manage the IT service desk team members and evaluate performance against established expectation Qualifications: BS degree in Computer Science or Information Technology, higher education required. 5+ years of experience in desktop support in a multi-unit environment is highly preferred. 3+ years of experience in managing an enterprise IT team, including service/help desk, system administrators and MSP. Excellent knowledge of managing Enterprise Networking stack, Cloud Infrastructure, UCAAS/CAAS solutions, Conference Room Technologies, and Physical Security Technologies. Excellent Knowledge of Active Directory, Microsoft 365, Exchange Online, and Microsoft EntraID administration. Highly proficient with SharePoint / Teams / OneDrive – Implementation, rollout, and day-to-day administration experience are necessary. Sound knowledge of essential Cybersecurity tools and best practices is required. Experience in managing various mobile devices and mobile device management software is required. Excellent leadership, problem-solving, and customer service skills. Strong organizational, communication, and project management abilities. Physical Demands: Regularly required to sit; use hands to handle or feel and type. Speaking and hearing ability; heavy communication through talking and listening to employees and clients directly as well as through telephone conversations to resolving issues Frequently required to reach with hands and arms. Occasionally required to stand; walk and stoop, kneel, crouch, or crawl. May lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. We make hiring decisions based solely on qualifications, merit, and business needs at the time. Pay Range $125,000 - $150,000 USD About Champions Group: Champions Group is a nationwide leading provider of essential home services specializing in heating, air conditioning and plumbing services. With the mission to maintain long term relationships with its customers, Champions Group is dedicated to delivering timely, high-quality services across a comprehensive suite of HVAC, plumbing and electrical products. Champions Group Holdings includes brands from across the country, including Adeedo!, ASI, Bee's Plumbing, Bell Brothers, Fetch-A-Tech, HELP, Hobaica, Howard Air, JW Plumbing Heating and Air, M and M Heating, Cooling, Plumbing & Electrical, McAfee Heating and Air, Moore Home Services, ProSkill Services, Scottsdale Air, Seatown Electric, Plumbing, Heating & Air, Service Champions, Service Wizard, Sierra Air, Swan Plumbing, Heating & Air Conditioning and Timo’s Air Conditioning & Heating. We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Champions Group Privacy Policy

As a leading provider of insurance and reinsurance with worldwide operations and employees in Bermuda, U.S., U.K., Continental Europe and Asia, we recognize that our success is derived directly from those who matter the most: our people. At Sompo International, our values of integrity, collaboration, agility, execution and excellence underpin our culture and our commitment to providing an employee experience that attracts and engages the best talent in the industry. As we continue to grow, we strive to find diverse, innovative and driven professionals to join our teams and offer a broad range of career and development opportunities at all levels, in multiple business areas, in each of our locations throughout the world. Our compensation and benefits programs are market driven and competitive, with excellent family friendly policies and flexible working provisions. Job Description We are seeking an Information Technology Intern for our Purchase, NY; Conshohocken, PA; Charlotte, NC; or Alpharetta, GA locations. Our Internship Program will allow students to gain corporate experience, learn about IT systems and business applications, and prepare students with the kind of experience needed for careers in technology and digital transformation. As an IT Intern, you will collaborate with our technology teams to support critical business applications and infrastructure. You will have opportunities to work on system enhancements, troubleshoot issues, and contribute to projects that improve efficiency, security, and overall employee experience. The Sompo Internship Experience Throughout the program, you will have the opportunity to gain meaningful, hands-on experience within your assigned function, working directly on projects that contribute to our business. You will also take part in structured professional development, participate in our global Executive Speaker Series, and join networking activities with fellow interns, peers, and leaders across the organization. Our program is designed to give you both functional knowledge and broad exposure to the insurance industry, while building skills that will support your future career. Duties and Responsibilities Gain knowledge of the insurance industry and how your function contributes to organizational success Contribute to team projects, analysis, and reporting Support the execution of day-to-day activities and special initiatives within your function Participate in problem-solving and process improvement efforts Communicate effectively with team members and share insights with managers and mentors Qualifications Sophomore or Junior enrolled in an accredited university working toward a bachelor's degree in a relevant field (e.g., Business, Finance, Economics, Accounting, Mathematics, Information Technology, Computer Science, Risk Management, or related disciplines) Minimum GPA of 3.0 on a 4.0 scale Proficient in Microsoft Word, Excel, and PowerPoint (or similar tools) Strong attention to detail and accuracy Ability to think critically, analyze information, and contribute ideas Effective interpersonal and communication skills Ability to work in a fast-paced team environment with shifting priorities Must be at least 18 years old and authorized to work in the United States without restriction Local to the desired office location or able to secure housing and transportation in the area Alignment with Core Values Accountability- Raises the Bar: Takes ownership of work, follows through on commitments, and delivers high-quality results. Agility- Keeps It Simple: Learns quickly, adapts to change, and approaches challenges with a positive, solutions-focused mindset. Collaboration- Builds Relationships: Works effectively with peers and mentors, communicates openly, and contributes to a supportive team environment. Development- Is Curious: Seeks opportunities to learn, asks questions, and shows enthusiasm for gaining new skills and knowledge. Integrity- Is Trustworthy: Demonstrates honesty, respect, and ethical behavior in all interactions. Salary Range: $20- $22/hr. Actual compensation for this role will depend on several factors including the cost of living associated with your work location, your qualifications, skills, competencies, and relevant experience. We are Sompo, a global provider of property, casualty, and specialty insurance and reinsurance. Building on Sompo Holding's 135 years of innovation, we seek to deliver a unified approach to servicing and providing customized solutions for our clients, ensuring that we meet their needs effectively and consistently. We strive to strengthen engagement with our clients and business partners every day by using the in-depth knowledge and insights of our experts to swiftly navigate the ever-shifting risk landscape in a fast and agile way - providing them with the products and coverages they need - underpinned by exceptional levels of service. Around the world, our 9,500+ employees use their expertise to learn, improve and find clear answers for your complex challenges. Because when you choose Sompo, you choose the ease of expertise. Sompo is an equal opportunity employer and we intentionally value inclusion and diversity. Above all, we want you to work in an environment that respects everyone's unique contributions - we are passionately committed to equal opportunities. We do not discriminate based on race, color, religion, sex orientation, national origin, or age.

Earn up to $3,000 in incentive pay during your first year of employment! Are you a motivated, results-oriented candidate seeking to put your talents, skills, and experience to work as part of a mission-driven, customer-focused organization? If so, we invite you to join UMOS’ diverse and dedicated team of over 1,000 professionals making a positive difference across more than 60 offices in seven states. Whether you are passionate about facilitating early childhood development; providing training and career planning for a parent; aiding a farmworker in accessing basic needs and new opportunities; educating at-risk individuals in HIV prevention; or supporting those fleeing domestic violence or human trafficking, UMOS is the place where you can fulfill your passion for helping families, businesses, and communities build better futures. Benefits: To support its team members, UMOS offers highly competitive compensation as well as a benefits package including: Paid time off that will increase over your years of service 15 paid holidays annually A robust range of insurance covering health, dental, vision, life, short- and long-term disability, and accidental death & dismemberment The options to establish either a Health Savings Account or Flexible Spending Account, which can be used to cover deductibles, prescriptions, and other healthcare expenses A variety of support services to promote well-being through the employee assistance program Retirement plan options, including 401(k) and Roth IRA, allowing you to make pre-tax or after-tax contributions. For those participating in the 401(k) Retirement Plan, UMOS annually contributes at least 3% of employees’ eligible compensation. Helpdesk Support Services Manager Job Compensation: $81,059.78 to $101,324.72 Salary Exempt Per Year (Depending on Experience). Helpdesk Support Services Manager Job Responsibilities: ​​ Supervisory/Administrative ​Lead a multi-location team of 5+ Helpdesk Support Specialists supporting users across 50+ locations nation-wide. ​Provide ongoing performance, feedback and coaching to Helpdesk team members via coaching and recurring team and 1:1 meetings. ​Lead projects focused on continuously improving Corporate IT services. ​Recommend and implement process improvements, guide team on required process documentation and related metrics. ​Create standards for process documentation. ​Stay current on emerging service desk trends and best practices to ensure that the service desk is constantly developing a proactive service model. ​Develop and maintain positive relationships with teams across the organization. ​Prepares written and electronic reports, correspondence, and other documents as needed. ​Obtain feedback from internal customers to ensure operational effectiveness goals are being maintained. ​Maintains high level of technical knowledge through interactions with other IT personnel, vendors, technical resources, and training. ​Attends meetings, conferences, and other workshops as assigned. ​ ​End User Support ​Work hands-on with the Help Desk team, acting as an escalation point for issues, supporting your team in finding solutions to complex problems. Uses experience and knowledge to determine root causes of observed trends and/or repeated incidents. ​Utilize corporate reporting system to ensure quality of service delivery of calls, ticket documentation, and output of Helpdesk processes. ​Direct and lead by example, ensuring the team follows established Helpdesk policies, practices, and procedures. Ensures team members thoroughly record and track issues from outset to their resolution, while maintaining communication with the requestor(s) as necessary. ​Maintains awareness of overall network and systems availability. ​Ensures cyber safety protocols and procedures are followed. Reports potentially risky/unsafe conditions or behavior. ​Guide the Helpdesk Team to independently research, troubleshoot, and resolve trouble tickets to maintain a healthy ticket age. ​Works with team members to ensure appropriate and timely escalation occurs on issues as needed for timely resolution, ensuring SLAs are met. ​Analyzes end user’s needs to provide recommendations related to most appropriate and efficient use of technology required to accomplish user’s tasks. ​Provides input and recommendations on technological changes based on observations of user and organizational needs. ​Recommends long-term solutions based on applied knowledge of computer software, hardware, and procedures; incident research; collaboration with peers/team members to recommend long-term solutions. ​Reviews and revises technical and user documentation, processes, and procedures. ​Assists with infrastructure backup and restore procedures according to provided instructions and IT business practices. ​Maintains confidentiality of network users, data, lists, rights, and permissions. ​ ​Asset Management and Support ​Responsible for lifecycle management of user-based computing hardware and peripherals. ​Facilitates repair/replacement/maintenance and updates of equipment and software. ​Oversees and assists team with the installation of software, computer systems, and peripheral equipment. ​Ensures use of technology hardware, software, and cloud services are used and configured following appropriate organization and cyber safety practices. ​Assists with software and hardware testing to evaluate ease of use and effectiveness for user needs.​ Helpdesk Support Services Manager Job Qualifications: ​​Bachelor's degree in Information Technology, Computer Science, or related field. ​Minimum of five years of progressive, relevant IT experience supporting end-users with at least three years recent experience supervising and leading a multi-location team of Help Desk support staff. ​Minimum of five years delivering user system support including but not limited to: Microsoft Windows 10/11, Microsoft Active Directory, Microsoft Entra ID, Microsoft Intune, Office 2019/365, audio & video conferencing technologies/platforms. ​Minimum of three years of experience leading technical projects from start to finish. ​Advanced knowledge of company supported software and user hardware including desktops, notebooks, iOS tablets/phones, and peripherals. ​Working knowledge of IP based enterprise networks. ​Industry recognized IT Support Certifications a plus ​Excellent communication and organizational skills with ability to tailor support for all members of the organization with variable technical knowledge. ​Able to work with confidential information. Demonstrated ability, through experience or education, to work independently and in a team environment, to analyze and understand detailed information. ​Bilingual (Spanish) a plus. ​Must have and maintain valid state issued driver’s license and reliable insured transportation for travel to and from remote UMOS locations as needed.​ Work Environment, Physical, and Sensory Demands: The demands described here are representative of those that must be met by an employee to successfully perform the job functions. Reasonable accommodations will be considered to enable individuals with disabilities to perform essential job functions. Physical Demands: ​​Requires manual dexterity necessary to operate computer keyboard and to install system hardware. ​Employee is frequently required to stand, walk, sit, bend. ​Occasionally required to lift and/or move up to 20 lbs. ​Occasionally required to lift and/or move over 20 lbs. with assistance. ​Occasionally required to drive. ​Frequently exposed to moderate temperature generally encountered in a controlled temperature environment. ​Noise level in this work is usually quiet to moderate. ​​ Tools & Equipment Used: ​​iPad, iPhone, laptop/desktop computer, ​Projectors, multi-functional scan/fax/copy machine. ​Use first aid equipment, fire extinguisher. ​Usage varies by position. ​​ Additional Eligibility Requirements: Employment with UMOS is contingent upon the successful completion of a criminal background check prior to starting. UMOS is an equal opportunity Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.