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D.A. Davidson & Co. - the Strength of Advice Our firm delivers a breadth of quality financial solutions to individual and institutional investors, companies, and government entities. D.A. Davidson Companies provides straightforward, personalized advice, nationally recognized research, and capital market investment banking expertise to clients who need help achieving their strategic financial goals. D.A. Davidson’s investment banking division is a leading full-service investment bank that offers comprehensive financial advisory and capital markets expertise for public and private companies, including M&A, equity and debt offerings. The group has extensive transaction experience serving middle market clients worldwide across five industry verticals: Consumer, Diversified Industrials, Financial Institutions, Real Estate and Technology. Together with its European strategic partner, MCF Corporate Finance, D.A. Davidson originates and executes transatlantic M&A transactions under the common brand of D.A. Davidson MCF International. D.A. Davidson Companies is an employee-owned financial services firm offering a range of financial services and advice to individuals, corporations, institutions and municipalities nationwide. Founded in 1935 and headquartered in Montana, with investment banking offices in Atlanta, Boston, Chicago, Denver, Great Falls, New York, Orange County, Portland and Salt Lake City, the company has approximately 1,400 employees and offices in 27 states. Investment Banking – Experienced Associate 1 or 2 D.A. Davidson & Co. is accepting applicants for Associate Year 1 and 2 positions in the Technology Investment Banking Group. The Associate will play a vital role working with senior bankers on strategic assignments, assisting clients with mergers and acquisitions, public offerings, private placements and other advisory services. Associates start on a four-year program with a deep dive into their industry of focus, receive mentorship and sales and public speaking training. Associates are encouraged to assist in recruiting, college outreach, cultural initiatives and ongoing analyst training. Qualifications: 3 years minimum professional experience working in investment banking, private equity, corporate development, etc. is required Bachelor’s degree, but an MBA is not required Highly motivated, confident, professional, and coachable Proficiency with Capital IQ, PitchBook or Tableau is a plus Advanced knowledge of business software (especially Word, Excel and PowerPoint) Strong knowledge of financial modeling, corporate finance and accounting Excellent verbal and written communications skills including business writing Able to handle multiple projects with competing priorities Strong work ethic and team oriented approach Good judgment in confidential situations and ability to exercise discretion High degree of comfort and confidence interacting with senior executives Ability to train and provide mentorship to analysts and interns Flexibility to work long hours, nights, and weekends, as needed Securities Industry Essentials Exam, Series 79 (Series 7 may be applicable) and 63 licenses required. In this role you will: Work closely with senior bankers to support business development, sourcing and execution of transactions Actively participate in live deals, such as M&A, capital offerings and strategic advisory Supervise investment banking analysts, including mentoring and oversight of the work product Take the lead for developing important technical analysis and presentations Create marketing materials Communicate and interact with clients in executing transactions Travel is required (i.e. client meetings, conferences, etc.) Participate in recruiting efforts The potential pay range for this role is $160,000 - $190,000. This is a salaried, exempt position. The compensation offered will be determined on a case-by-case basis considering a variety of factors including, but not limited to, the skills, relevant work experience, and geographic location of each specific candidate. This range does not include potential bonus compensation. At D.A. Davidson, we are committed to fostering a diverse environment that supports the development and inclusivity of all employees. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Please answer all questions carefully: incomplete or inaccurate answers may impact your potential employment. By clicking Submit Application, you declare that all statements in this application are truthful to the best of your knowledge. California applicants please see D.A. Davidson's California Resident Privacy Policy .

Industry/Sector Not Applicable Specialism IFS - Office of General Counsel (OGC) Management Level Senior Manager Job Description & Summary At PwC, our people in legal services offer comprehensive legal solutions and advice to internal stakeholders and clients, maintaining compliance with regulations and minimising legal risks. These individuals provide strategic guidance and support across various industries. In legal specialties at PwC, you will focus on legal support and advice across specific areas of law, confirming compliance and mitigating legal risks for the organisation. Your work will involve a wide range of specific legal matters and collaborate with different teams to drive business objectives. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story. Apply systems thinking to identify underlying problems and/or opportunities. Validate outcomes with clients, share alternative perspectives, and act on client feedback. Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. Deepen and evolve your expertise with a focus on staying relevant. Initiate open and honest coaching conversations at all levels. Make difficult decisions and take action to resolve issues hindering team effectiveness. Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Global OGC Technology and IP team you will provide knowledgeable legal advice on the delivery of IT services within the PwC network. As a Senior Manager you will lead large projects, innovate processes, and maintain operational excellence while interacting with clients at a significant level to drive project success. This role offers the chance to work with global stakeholders and subject matter specialists, navigating complex technology-related legal matters and contributing to the development of global policies in areas such as cybersecurity and data protection. Responsibilities Draft and analyze legal documents, assessing associated risks Develop and implement policies related to cybersecurity and data protection Navigate regulatory landscapes to secure compliance and mitigate risks Foster teamwork and communication among diverse groups to achieve project goals What You Must Have Juris Doctorate 4 years of extensive experience with complex technology-related legal matters and issues What Sets You Apart Demonstrating in-depth abilities as a team leader Providing seasoned legal advice on global IT initiatives Working effectively with attorneys and business personnel Managing engagements with specialized outside counsel Preparing presentations for stakeholders on technology matters Reviewing and negotiating technology-related agreements Conversational familiarity with advanced IT concepts Contributing to global policies on AI and cybersecurity Experience working in an international environmen Travel Requirements Up to 20% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. The salary range for this position is: $91,000 - $321,500, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Location: 4910 Tiedeman Road - Brooklyn, Ohio 44144 Summer 2026 Key Technology, Operations and Services Internship (Data and Analytics Track) - Cleveland If you are interested in more than one KeyBank Internship opportunity, please consider applying for your top 3 internship roles within 12 months to ensure you are not duplicating efforts and obtaining the best candidate experience. Program Duration: May-August 2026 What does our Internship Program offer? Key's Enterprise Internship is a 10.5-week program that provides meaningful work that matters, offers feedback and coaching, and creates engaging events and conversations that will spark excitement and interest in bringing one's full-time career to Key. Interns are involved in a host of line of business specific projects that directly impact and benefit Key's business and strategic pillars. The program includes networking with Key teammates across all levels of the organization, a series of Learning Labs where internal and external speakers provide insight on Key's competitive landscape, financial wellness, and professional development best practices, and an assigned mentor who shares knowledge, experience, and advice. Key Technology, Operations and Services Overview Key Technology, Operations & Services (KTOS) brings the future of banking to life. KeyBank is equal parts financial institution and technology innovator, and the KTOS team is at the center of creating solutions to solve the vital needs of our clients first. KTOS - made up of more than 5,000 talented teammates - enables the technology needs of business partners and clients across the enterprise. Through efficient, reliable, and secure technology, KTOS delivers a competitive distinction through innovation and collaboration. KTOS plays a significant role in Key's ability to build enduring client relationships through innovative solutions & extraordinary service. KTOS is accountable for a variety of critical functions that are the foundation for Key's day-to-day operations: Business Delivery, providing comprehensive technology solutions to Key's lines of business & functional areas Enterprise Technology including architecture, infrastructure, networks, data centers and cloud technology to ensure stable systems and platforms Enterprise Data and Analytics Services, enabling transformation of customer and market data into valuable insights and analytics Enterprise Operations, spanning Origination through Default Management, Deposit Operations, ACH, Wire & Check Payment Operations, Loan Services Operations, and Treasury Operations Enterprise Security, including Technology Risk Management, Vulnerability Management, Information Security, Cybersecurity, Fraud Detection/Management, Identity Verification, and Physical Security Key Technology, Operations and Services Internship Program Our summer internship program spans 10 weeks in duration and allows you to work alongside KeyBank's experts within Key Technology, Operations & Services (KTOS). The internship provides an opportunity to get hands-on experience with our innovative operations teams. Our internships will equip you with competitive skills, valuable networking and mentoring and exposure to executives through a structured experience. What Our Program Has to Offer You: Work alongside industry experts and professionals on critical projects Exposure to KeyBank and Key Technology, Operations & Services Grow your professional network Training and learning opportunities: On-the-job training, Excel and PowerPoint, Office 365, Microsoft Teams, SharePoint, VBA Enhancing soft skills, problem resolution and critical thinking Opportunities to use industry leading software (examples include: Tableau, ServiceNow, Visual Studio, Jira, Automation Anywhere, Jenkins, PowerShell, HTML, C#, Python, SQL, JavaScript) Upon successful completion of the internship, you will have the opportunity to be considered for placement (after graduation) in our KTOS Rotational Analyst Program. Candidacy for the program will be based on skills demonstrated, performance, career interests, internship experience and business demand Data & Analytics Track Placement Opportunities: KTOS Operations teams deliver world-class operations solutions and continual process improvements while supporting multiple lines of business. Business Analysis & Optimization Continuous Improvement Data Analytics and Reporting Process Improvement Project Management Reporting and Analytics Qualifications Must have completed at least three years toward a four-year, undergraduate degree program with focused coursework in Business, Operations, Data Science, System Administration, Industrial Engineering, Statistics/ Mathematics, or related majors, with an anticipated graduation of May 2027 or December 2026 Outstanding academic achievement (minimum undergraduate 3.0 GPA) Demonstrated leadership and teamwork from past work experience and/or extracurricular activities Bring solid analytical, problem solving, communication and presentation skills Experience in Excel, PowerPoint, Project, or related business software Possess intellectual curiosity, enthusiasm and willingness to learn Compensation and Benefits This position is eligible to earn an hourly rate of $25 per hour. Compensation also includes a $2,000.00 Summer Internship Sign-on Bonus. KeyBank's Internship and Analyst positions are not eligible for employment visa sponsorship (e.g., H-1B visa). This includes, for example, situations where a candidate may have temporary work authorization while enrolled in school or upon graduation (e.g., CPT, OPT) but would need H-1B visa sponsorship within a few years of employment in order to maintain employment eligibility. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com. Job Posting Expiration Date: 08/19/2025 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right. Who We Are: Wolters Kluwer: The world is a big place, find your place here. What We Offer: The Technology Project & Program Manager- Product Owner role offers growth potential opportunities, professional development, an engaging small team environment, a hybrid work opportunity (2-days a week), weekends off, and amazing benefits. Hybrid Office Locations: Contact Wolters Kluwer | Wolters Kluwer If you are a problem-solver who is passionate about ensuring customers are delighted by how products look/feel/work and are looking for a new challenge (as well as an opportunity to make a real difference in how nurse students use our products to become ready for practice), we want to hear from you! What You'll be Doing: As the Technology Project & Program Manager, you will help us in our mission to ensure that nurses, nurse educators, and hospital administrators who use our Nursing digital products continue to benefit from the excellent content and workflow functionality offered in our point-of-care and point-of-learning solutions. This Product Owner will have responsibility for executing the roadmap priorities for key digital offerings in Nursing- Nursing Center and CE Connection. The Product Owner will develop a first-hand, in-depth knowledge of what users of this solution's value and what helps customers in their workflows, to ensure nurses have what they need to ensure the best education and professional development, which ultimately drives the best patient care. The Product Owner manages product development for assigned products/platforms and the relationship between those products and WK Technology. While the Product Owner is not expected to make technology decisions or understand the detail of the coding, they must have sufficient understanding of technology issues as well as an in-depth understanding of the value each release brings to customers and how the release will work. The Product Owner reports to the Director of Product Development, Nursing, and will be part of a team of Product Owners working on products across Nursing. Please note, this is a Jr. level role. Key Tasks: Coordinating with Product Management on activities (e.g., Lean experiments, competitive/market intelligence, customer insights/analysis) designed to ensure deep understanding of customer needs Translating high-level user stories from Product Management into specific technical development items/requests, with clear metrics for success articulated in each requirement Bringing strong organizational skills, as well as ruthless prioritization, to how product backlogs are crafted/maintained/grow Owning the product development lifecycle/schedule, working with Agile/Scrum teams to plan for, and execute on, sprints and releases that deliver on the Product Manager's roadmap priorities Working with the Agile/Scrum teams to maintain the health/performance of assigned products/platforms, such as compliance with required norms and standards for security, privacy, accessibility, and discoverability, as well as integration with other systems (e.g., electronic health record systems, learning management systems) Ensuring that where an assigned product needs to interface with other products or platforms, they partner and closely collaborate with other Product Owners and Technology colleagues to identify opportunities for efficiencies/consistency in development approaches Being the "glue" in the product team who acts as a product's "subject matter expert" for questions and requests for updates (about existing and upcoming features/functionality) from Product Management, Technology, Content, Product Marketing, Sales, Sales Enablement, and Customer Success/Support You're a Great Fit if You Have These Requirements/Can: College degree (BA/BS) or equivalent experience 1 years' experience in digital product development (particularly with Agile/Scrum teams) or equivalent experience in working on products/solutions for the nursing practice market Strong knowledge of every stage of the product development process from concept to post-launch Experience developing and leading the execution of product development is Demonstrated experience understanding user needs and market trends that are successfully translated into practical plans Proven ability to craft workflow and user experience requirements that meet strategic business goals Experience with understanding Technology opportunities, constraints, and choices, and ability to articulate associated risks (and possible mitigation plans) Ability to prioritize and act as a structured thinker who is able to see "the wood from the trees" Strong oral and written communication skills Strong project management skills, including ability to develop schedules and oversee work-in-progress for budgeting compliance General knowledge of the healthcare/nursing market Familiarity with customer contextual inquiry and analysis Familiarity with data analytics and dashboard creation Certification as either a Scrum Master or Product Owner (e.g., from Scrum Alliance) Exposure to simulation/virtual reality products Experience in contributing to customer-facing communication plans, creating product demos for stakeholders, triaging/troubleshooting customer escalations (in collaboration with Support personnel) Familiarity with backlog software (e.g., Jira, VSO, Trello, Wrike) and team communication applications (Slack, MS Teams, etc.) Ability to travel Up to 15% travel required (if not located in Philadelphia or Baltimore office) The above listed qualifications, experience, & education are all requirements- Candidates that do not meet the listed requirements will not be contacted We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference Additional Information: Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available at https://www.mywolterskluwerbenefits.com/index.html Diversity Matters: Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They're not intended to be an exhaustive list of all duties and responsibilities and requirements. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $91,600 - $126,800 Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

COMPANY OVERVIEW KKR is a leading global investment firm that offers alternative asset management as well as capital markets and insurance solutions. KKR aims to generate attractive investment returns by following a patient and disciplined investment approach, employing world-class people, and supporting growth in its portfolio companies and communities. KKR sponsors investment funds that invest in private equity, credit and real assets and has strategic partners that manage hedge funds. KKR's insurance subsidiaries offer retirement, life and reinsurance products under the management of Global Atlantic Financial Group. References to KKR's investments may include the activities of its sponsored funds and insurance subsidiaries. TEAM OVERVIEW The Investment Lifecycle Product team, part of KKR's Technology organization, develops technology solutions for clients and KKR teams with the objective to deliver exceptional experiences, enable firm growth, and mitigate firm risks. It collaborates closely with the Investment teams and other Technology teams, as well as Compliance, Enterprise Risk, Finance, Internal Audit, Legal, and Marketing. POSITION SUMMARY We are seeking a Director of Product with deep expertise in Asset-Based Finance (ABF), risk management, and data analytics to lead the strategy, roadmap, and development of portfolio management, deal modelling and performance platforms supporting our Global ABF investment business. This individual will be responsible for delivering innovative, data-driven solutions that enable Investment Teams and their partners to make informed decisions across a diverse set of ABF asset classes, including consumer credit (auto, credit card, personal loans), residential mortgages (agency/non-agency RMBS), high-grade structured credit (ABS, CLOs), and non-performing loans (charged-off receivables, distressed real estate, restructured debt). As a domain expert, the Director will bring strategic vision, strong relationship-building skills, and cross-functional leadership to ensure risk assessment and mitigation are seamlessly embedded into investment processes. This role requires a blend of product ownership, technical fluency, and user understanding-delivering platforms that combine risk measurement, scenario analysis, visualization, and performance insights. RESPONSIBILITIES Global Product Strategy & Roadmap: Define and drive a comprehensive global product strategy and multi-year roadmap for Asset-Based Finance (ABF), ensuring alignment with firm-wide objectives and regional needs. Establish clear OKRs to track progress and impact, continuously refining the roadmap based on stakeholder input, market dynamics, and evolving risk management priorities. Strategic Product Leadership: Lead a team of product managers focused on ABF tools and platforms. Provide strategic direction across the entire product lifecycle-from ideation and development through launch and iteration-ensuring product alignment across geographies and consistency in user experience throughout the investment lifecycle. Advanced Risk Analytics & Reporting: Spearhead the development of sophisticated risk analytics and real-time reporting tools to support global ABF risk oversight. Define and implement standardized risk metrics and dashboards in partnership with Engineering and external data providers, ensuring high-quality, actionable insights into exposures, mitigation strategies, and investment performance. Cross-Functional Collaboration: Foster deep partnerships with global stakeholders-including Investment Teams, Risk, Operations, Legal, and Technology-to align on strategic goals, gather localized requirements, and ensure adoption of scalable, risk-aligned solutions. Promote a unified product vision while accommodating regional regulatory and business nuances. Vendor and Partner Management: Lead buy vs. build assessments, select the right partners, and manage ongoing vendor relationships to ensure high-quality product solutions for the firm's risk management needs. Platform-Mindset: Advocate for a platform-based approach that emphasizes interoperability, reusability, and scalability across ABF and adjacent investment verticals. Ensure ABF product architecture integrates seamlessly with broader investment and risk management ecosystems. Technology and Company-Wide Contribution: Actively contribute to Technology and company-wide priorities, offering input beyond the immediate product role to support broader company objectives and initiatives. QUALIFICATIONS 10+ years of experience in product management, data analytics, business analysis, asset management, and or software development, with a deep focus on Global Asset-Based Finance (ABF) products. Expertise spans the full spectrum of ABF sub-asset types, including consumer credit (auto loans, credit cards, personal loans), residential mortgages (agency and non-agency RMBS), high-grade structured credit (ABS, CLOs), and non-performing loans (distressed real estate, restructured debt, charged-off receivables). Proven ability to lead product strategy and roadmap execution aligned with firm objectives, balancing innovation with scalable, cost-effective delivery. Hands-on experience using Intex to model, analyze, and evaluate structured deals across RMBS, ABS, and CLOs. Proficient in scenario analysis, tranche modeling, waterfall structures, and cash flow forecasting to support product design, risk management, and investment decision-making. Adept at integrating Intex outputs with proprietary risk analytics for a holistic view of exposures across multiple ABF asset classes. Deep understanding of unique risk characteristics and performance drivers across ABF segments-from delinquency and prepayment in consumer credit, to default timing and severity modeling in non-performing loan pools. Skilled in developing asset-specific KPIs and dashboards to deliver actionable insights for investment and risk stakeholders. Extensive experience working with asset managers, investment professionals, and operations teams to tailor tools for each ABF vertical. Implement structured feedback loops and human-centered design to create intuitive, high-utility solutions that enhance decision-making and operational efficiency. Consistently deliver high-quality, scalable products across complex ABF domains while maintaining rigorous standards in performance, usability, and stakeholder alignment. Experience in launching and maintaining tools supporting both primary issuance and secondary trading of structured credit and distressed assets. Skilled at translating technical ABF concepts into actionable strategies for cross-functional and senior leadership audiences. Proven ability to drive alignment and execution across Product, Engineering, Risk, and Investment teams globally. Work closely with engineering teams to develop scalable architectures supporting structured product workflows. Design and implement data models and workflow automation for asset-specific processes. #LI-ONSITE This is the expected annual base salary range for this New York-based position. Actual salaries may vary based on factors, such as skill, experience, and qualification for the role. Employees may be eligible for a discretionary bonus, based on factors such as individual and team performance. Base Salary Range $150,000 - $200,000 USD KKR is an equal opportunity employer. Individuals seeking employment are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, or any other category protected by applicable law.

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: Responsible for the planning, organizing and implementation of large, complex, strategic programs and projects across Enterprise Technology. These are typically highly visible initiatives with significant impact and ranging across multiple disciplines, businesses, and/or organizations. Oversee change execution governance teams utilizing enterprise intake standards and practices to deliver the best possible teammate and client experience while managing risks. Responsible for executive reporting of change health across Enterprise Technology and to stakeholders across the Enterprise (where applicable) to collectively deliver against Truist Strategic Initiatives. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Lead teams to work cross-functionally to drive initiation, planning, execution, monitoring and realization of priority initiatives in assigned Enterprise Technology portfolio. Build and manage the prioritized portfolio of initiatives in alignment with Enterprise Technology strategic and operating plans. Identify, track and manage project risks and resolve blocking issues to produce successful outcomes. Represent Enterprise Technology, as needed, on Truist enterprise-wide strategic projects within Truist Enterprise Change & Transformation operating model (i.e. governance, cadences, and processes)/ Lead and coordinate cross-functional teams to effectively execute change. Provide detailed status reporting on all projects to stakeholders, Executive Management and Regulators as needed. Manage dependencies within Risk Management portfolio and across other business unit and technology portfolios of change to mitigate risks and avoid conflicts within or across independent initiatives. Develop and refine operating cadences, routines, and rhythms to support efficiency, decisioning, and communication. Drive continuous improvement by utilizing industry-proven frameworks/methodologies, collecting feedback and metrics (quality, delivery rate, etc.) and developing resource capabilities. Establish strong collaboration, working partnerships and alignment across teams in Truist. Develop a strong "we deliver together" culture. Build the Technology Change Execution Governance organization, including implementing resource and hiring plans, performing regular skill assessments and training/certifications, and recruiting/hiring/developing talent in key positions. QUALIFICATIONS Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree in Business, Computer Science, or an equivalent combination of education and work experience 15 years progressive related experience in leading and executing large, complex programs and budgets Demonstrated experience in technology organization management, financial management, risk management, people management, issue resolution, influencing team members and other stakeholders, conducting difficult negotiations, and managing to stringent timelines for project deliverables Superior understanding of business and technology organization, resources, priorities, needs, and policies Deep specialized and/or broad functional knowledge of portfolio management Executive level verbal and written communication skills Experience managing a team of professionals, focused on business management or technology initiatives Preferred Qualifications: Advanced Business Degree (MBA, MS, MA, etc.) Project Management Professional (PMP) Certification and/or Six-Sigma Certification Change Management Certifications (e.g. Certified Change Management Professional (CCMP), Prosci Certified Change Practitioner) Experienced in significant business change and ambiguity in a highly regulated environment General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: Engage with Technology Business Unit leaders in its identification, remediation and management of risks and controls as well as its execution of risk program requirements. Execute, facilitate and/or monitor execution of Risk Program requirements (e.g., RCSA, KRIs, etc.) within the Business Unit's Risk Manager. Provide strategic insight, risk advice and influence to assigned Business Unit. Concur with material risk taking by the Business Unit and escalate unacceptable risks. Aggregate, integrate, correlate and report risks for assigned Business Unit. Present risk aggregation, key risks and emerging risks to senior Business Unit Leadership. Identify and opine on remediation to address weaknesses related to inadequate or failed processes, people, and systems, or external events and ensure effective remediation. Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Provide strategic and tactical effective challenge for all risks present within the Technology Business Unit (BU). Concur with key risk decisions and escalate unacceptable or key emerging risks to Business Unit Chief Risk Officer(BU CRO) and/or Business Unit Risk Committee. Guide risk-taking behavior. Provide counsel and advice to BU and senior BU leaders. Monitor risk exposures, concentrations and limits. Ensure risk levels stay within risk appetite. Opine on new or revised risk program requirements to confirm they are consistent with the Bank's risk appetite, regulator expectations and industry standard. Identify areas of opportunity to improve risk visibility within BU; develop and implement plan to transform opportunity into new processes and activities. Assist in the development and opine on Risk Appetite Framework metrics and Key Risk Indicators within the BU as well as those defined by the BU for implementation across Truist (where applicable). Advocate the Bank's risk culture, compliance with enterprise risk initiatives and promote sound risk management practices. Provide connectivity between the output of risk programs as appropriate. Coordinate with stakeholders to resolve highly complex or challenging issues. Advise on the effectiveness of BU risk and control environment Provide direction and guidance in the development of controls and governance mechanisms within the BU. Execute, facilitate and monitor risk governance mechanisms, including but not limited to, Compliance Risk and Control Self-Assessment (C-RCSA), Risk and Control Self-Assessment (RCSA), key risk indicators, policies, risk committees and other elements of the Enterprise Risk Framework. Monitor issues (all types) assigned to BU, as well as those that have downstream or upstream impact to the BU, and ensure appropriate remediation. In conjunction with Compliance Risk Management and Legal, monitor BU adherence to applicable policies, laws and regulations. Aggregate, integrate, correlate and report risks. Test controls to confirm design is adequate and they are operating effectively. Communicate to BU senior leadership, regulators and Executive Committees key activities, trends, and events pertaining to risk, regulatory and audit reviews. Continue to promote various risk initiatives and their supporting metrics. Develop and maintain effective ongoing communication with other leaders in the BU and leaders of relevant BUs. Foster a spirit of continuous improvement and offer recommendations to refine and/or enhance Business Unit and BURM processes as necessary. Make recommendations for assigned personnel regarding employment, career development, performance evaluations, salary changes, promotions, transfers and terminations within established policies and guidelines. Other duties, as needed. Qualifications Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree in Accounting, Business, Finance or related field, or equivalent education and related training 10 years of experience in a financial institution with emphasis on risk management, audit, operations, process engineering or line of business specialty and/or equivalent education, training and experience. Experience in compliance and operational risk mitigation and remediation Strong communication, interpersonal, presentation and negotiation skills Proven leadership and management skills Strong analytical, problem solving and decision making skills in complex environments and with senior leadership Strong time management and organizational skills adaptable to a dynamic and complex work environment; Capable of handling multiple projects concurrently Demonstrated proficiency in basic computer applications, such as Microsoft Office software products Ability to travel, occasionally overnight Preferred Qualifications: Master's degree in Finance or Business, or professional certifications (e.g. FRM, CISSP, CRISC) preferred. 15 years of banking or relevant experience Relevant technology experience in application development or comparable delivery organization. Technology Audit experience Professional designation related to risk management or field of assigned business unit(s) Strong knowledge in field of assigned business unit(s) Knowledge of financial accounting and reporting systems Experience with Archer and ServiceNow. General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify

Position Overview The Director, Event Technology II (DET II) is responsible for leading a successful sales and operations team to achieve the revenue and profitability goals of an assigned location(s). This position ensures the team delivers World-Class service while cultivating and maintaining relationships with key venue personnel to enhance the overall business relationship with the venue. The DET II promotes high performance, accountability and continuous improvement in the team and fosters a collaborative environment that values learning and a commitment to quality. This role manages venue(s) with $1 M - $8M in revenue and will report to a Regional Director, Venues or an RVP, Venues. Key Job Responsibilities Venue Partner Relationships Develop and maintain strong relationships with clients at all levels of their organization and provide outstanding customer service while focusing on customer retention. Service high profile/visibility events and act as a point of escalation when needed. Identify key issues and decision makers that will influence the contract renewal and leverage all available internal resources to facilitate the planning effort for renewing existing business. Partners with Venue Sales Leadership on sales strategies Creates and participate in business review presentations. Financial Management & Reporting Drive Results by managing an efficient and profitable operation with a focused approach on revenue maximization and profitability using cost control measures in accordance with the company's standard operating procedures. Strategically ensure event profitability is maintained based on proper staffing per event Achieves Encore's financial goals for the location(s) by effectively directing the management of labor, equipment sub-rentals and other costs. Train and directs operations and sales managers to complete standard and ad hoc reports. Complete and analyze reports to effectively manage the business. Enforce the utilization of the company billing system, coordination of invoicing activities and that billing is reviewed and approved by clients. Review location P & L and develops action plans to address deficiencies/grow the business Confirm venue partners process all payments to Encore in a timely basis. Operations Management Responsible for the strategic, long-term direction of large and small high tech, high volume events at the property Direct operations team to manage daily floor operations including scheduling and equipment setups, operation, and strikes are completed, and in accordance to brand standards. Confirm operations team is using inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment. See the Big Picture by efficiently sharing labor and equipment within the local market. Guarantees a Encore management presence at all venue meetings, such as daily stand ups or sales meetings. See the Big Picture by analyzing schedules and available labor and equipment resources and makes recommendations for labor and equipment sharing within local markets. Technical Ability Act as a resource or point of escalation for technical support for sales and operations leadership team Ensures staff understands the technical aspects of the job Effectively utilizes applicable company computer systems. Sales Management Hold Sales Team accountable for maintaining a healthy pipeline at all times to achieve established revenue targets. Confirm all known opportunities are in CRM and completed accurately and updated at all times. See the Big Picture by leading the sales forecasting efforts at home location(s), ensuring they are accurate and submitted timely. Create and present information and reports, as needed, to senior management related to performance, pipeline, forecasting, etc. Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events.Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events Create and present information and reports, as needed, to senior management related to performance, pipeline, forecasting, etc. Customer Service Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments. Lead the team to exceed the expectations and needs of internal and external customers. Meet with guests on site or assigns this to a team member, and verify equipment is setup accurately and working properly to customer needs, and verify the team is monitoring each event and checking in on customers throughout the day. Enforce the guidelines in the Employee Guide and/or venue standards for the team to portray a polished and professional image. People Development Value People by promoting a culture of high performance, accountability and continuous improvement that values learning and a commitment to quality. Embrace and foster the company's Core Values. Directs and Manages performance, addresses employee concerns, maintains adequate staffing levels, and facilitates team development. Navigate the union labor market and associated management dynamics, where applicable. Directs and Manages the human resources activities including selection, performance management, and learning. Directs and provides focused and continued coaching to develop the skills of team members. Verifies that employees are trained on Encore standards for service and equipment, and properly trained on company computer systems. Recommends team members for training opportunities, as needed Ensure Encore's D,E &I initiatives are implemented. Job Qualifications Bachelor's degree is preferred or equivalent experience 5+ years of audio visual experience 3+ years of operations supervisory/management experience 3+ years of customer service or hospitality experience Sales experience is a plus Working knowledge of audio visual equipment in a live show environment Ops 200 & Leadership 200 Certification Proficiency with the use of computer hardware Proficiency with computer software and programs, including the Internet and Microsoft Office Effective leadership abilities and customer satisfaction and people development focus. A valid driver's license is required for team members who may operate Company vehicles. Competencies (by Core Values) Builds Effective Teams Manages Conflict Ensures Accountability Instills Trust Decision Quality Demonstrates Self-Awareness Financial Acumen Drives Vision and Purpose Develops Talent Drives Engagement Builds Effective Teams Manages Conflict Ensures Accountability Instills Trust Decision Quality Demonstrates Self-Awareness Financial Acumen Drives Vision and Purpose Develops Talent Drives Engagement Physical Requirements Team members must be able to meet the physical demands below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Sitting: 2-3 hours per day Standing: 4-5 hours per day Walking: 4-5 hours per day Stooping: 0-1 hour per day Crawling: 0-1 hour per day Kneeling: 0-1 hour per day Bending: 0-1 hour per day Reaching (above your head): 2-3 hours per day Climbing: 0-1 hour per day Grasping: 4-5 hours per day Lifting Requirements 0 - 15 lbs*: Frequently 16 - 50 lbs*: Frequently 51 - 100 lbs: Occasionally Over 100 lbs: Occasionally Carrying Requirements 0 - 15 lbs*: Frequently 16 - 50 lbs*: Frequently 51 - 100 lbs: Occasionally Over 100 lbs: Occasionally Auditory/Visual Requirements Close Vision: Continuously Distance Vision: Continuously Color Vision: Frequently Peripheral Vision: Occasionally Depth Perception: Frequently Hearing: Continuously Pushing/Pulling Requirements 0 - 15 lbs*: Frequently 16 - 50 lbs*: Frequently 51 - 100 lbs*: Occasionally Over 100 lbs: Occasionally Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Work is performed in a venue/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple venue locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual venue or a representation of venues in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

The Enterprise Technology Manager at GHX, reporting to the ED of IT Service Management, is a working manager responsible for leading a single team within the Corporate IT discipline, overseeing critical programs and processes related to employee technical support and helpdesk operations. This includes fostering close collaboration with end-user support leadership in India and the EU to ensure consistent global service delivery. This role involves not only managing team activities but also actively participating in the resolution of IT helpdesk tickets. The ideal candidate will be highly organized and adept at fostering a positive team environment, championing best-in-class customer support, driving continuous improvement in helpdesk operations, and leveraging their technical expertise to provide direct support and guidance. This is a hybrid role, requiring a combination of on-site work at our Louisville, Colorado headquarters at least 3 days per week in the office, and remote work, with residency required in the Colorado area. Key Responsibilities: Team Management & Leadership: Manage the activities of the US IT Helpdesk team, including coaching, development, and performance management. Successfully develop individuals within the team and hold team members accountable for their actions. Inspire and guide the team by consistently upholding and championing GHX values and expected behaviors, prioritizing exceptional customer experiences. Plays a key role in the comprehensive talent management lifecycle for the team, encompassing acquisition, retention, and fostering strong employee engagement. Foster a positive team dynamic and promote collaboration among team members. Technical Support & Operational Management: Actively contribute to the resolution of internal end user IT helpdesk tickets, including troubleshooting hardware, software, network, and access issues. Champion best-in-class customer support, ensuring a focus on helpfulness and proactive service. Provide guidance and hands-on assistance for on-site issues. Ensure timely resolution of tickets and manage the overall helpdesk queue effectively, implementing strategies to address high ticket volumes in alignment with established Service Level Agreements (SLAs) and contributing to the achievement of departmental Objectives and Key Results (OKRs). Follow established processes and policies in selecting methods and techniques for developing solutions for helpdesk operations. Continually evaluate and improve helpdesk processes to create new efficiencies and enhance operations. Manage changing circumstances and conditions within helpdesk operations and adjust resources to minimize immediate risk. Work with others to mitigate risk and communicate to impacted teams regarding operational changes or issues. Communication & Collaboration: Effectively communicate with all levels of the organization, from individual team members to cross-functional stakeholders and senior leadership, tailoring messages for clarity and impact Build internal working relationships based on mutual trust and support. Work collaboratively to resolve problems by partnering on projects and processes. Ensure clear and efficient communication (e.g., emails/presentations) regarding helpdesk status, issues, and initiatives. Consistently able to influence cross-functional peers and/or senior leaders in high-stakes situations. Project Execution: Execute strategic plans set at the functional level to deliver tactical results related to helpdesk projects and initiatives. Work within strict constraints of budget and resources set at the product line/functional level for helpdesk programs. Provide input and contributions to managing costs related to the helpdesk unit. Strategic Contribution: Contribute to the team's success through management of higher complexity tasks in their area of specialization often requiring analysis and problem solving. Continuously analyze departmental data to pinpoint areas for process refinement, explore new tools, and proactively drive efficiencies within operational execution. Identify and communicate areas of risk within helpdesk operations and work with leaders to develop mitigation plans. Required Qualifications: 5-7 years of relevant IT management experience, including oversight of technical support teams. Demonstrated technical proficiency in providing Tier 1 - Tier 2 IT support for both Windows and Mac environments, including troubleshooting hardware, software, network, and access issues. In-depth knowledge and hands-on experience with Microsoft 365 (M365) administration and support, including Exchange Online, SharePoint Online, Teams, and OneDrive. Strong proficiency in Active Directory (AD) and Azure Active Directory (AAD) user and group management, troubleshooting authentication issues, and understanding group policies. Experience with cloud environments (e.g., Azure, AWS) and associated user access/support. Experience supporting and troubleshooting common business applications such as Adobe Creative Suite products, Microsoft Office applications, and other enterprise software. Experience in the administration and support of collaboration and communication platforms like Slack. Strong understanding of helpdesk operations, ticket management systems, and IT service management (ITSM) best practices. Highly organized with a proven ability to manage multiple priorities, projects, and tasks effectively. Ability to recognize changing circumstances and adjust resources to minimize immediate risk. Excellent communication, interpersonal, and leadership skills. Demonstrated ability to develop and mentor team members. Experience working within budget and resource constraints. Strong problem-solving and analytical abilities. Must reside within commuting distance of the GHX headquarters in Louisville, Colorado. Preferred Qualifications: Demonstrated experience with IT procurement processes Certifications in ITIL, CompTIA A+, or other relevant IT support disciplines. Proficiency with project management tools (e.g., Teams task view, Kanban boards, or similar platforms) for tracking and organizing project work. Proficiency in leveraging Jira Service Management (JSM) for comprehensive reporting and data analysis to gain insights into helpdesk operations, identify trends, and drive continuous improvement. The compensation for this role is: $87,400- $116,500 plus bonus The base salary range represents the anticipated low and high end of the GHX's salary range for this position. Actual salaries will vary based on various factors, such as the candidate's qualifications, skills, competencies and proficiency for the role. The base salary is one component of GHX's total compensation package for employees. Other rewards and benefits include: health, vision, and dental insurance, accident and life insurance, 401k matching, paid-time off, and education reimbursement, to name a few. To view more details of our benefits, visit us here: https://www.ghx.com/about/careers/ #LI-KL #LI-Hybrid GHX: It's the way you do business in healthcare Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes. GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions. It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe. Disclaimer Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, "GHX") provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement. GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX's employees to perform their expected job duties is absolutely not tolerated.

POSITION SUMMARY THE ROLE The Client Development Analyst (CDA) will be responsible for supporting varied client development and business generation projects for the Technology, Media, Telecommunications & Services (TMTS) Practice in North America and globally. Working closely with consultants, senior associates and associates primarily in the TMTS as well as interacting with other Industry & Functional Practices. The Analyst will perform in-depth research, prepare original analysis and insights, develop bespoke capabilities documents (quals), handle other assignments as directed and ensure content is adequately and regularly stored and distributed to relevant audiences. Over time, it is expected that the Analyst will develop expertise in tracking industry trends, CEO succession and assisting in developing insights. We are looking for someone who is energized by a full plate, thrives on momentum, and instinctively looks for ways to add value without being asked. This role will be based in any North America city with a Spencer Stuart office, supporting the whole of the North America TMTS region (U.S., Canada and Mexico). KEY RELATIONSHIPS Reports to Client Development Manager, NA TMTS Practice Team Members Global Practice Director, TMTS Client Development Senior Analyst, NA TMTS Other key relationships TMTS North America Practice Leader TMTS Practice Consultants, Associates, Analysts, Executive Engagement Administrators Other Client Development Managers, Analysts & Senior Analysts across Practices and Regions KEY RESPONSIBILITIES Support the creation of business development content and insights for pitches, relationship building and strategic account planning. Assist in the creation of tailored pitch decks and client-facing business development materials, based on a solid understanding of the potential client/client's industry, including specific information regarding the "value proposition" (strategy, competitive landscape, culture insights, etc.). Develop insightful and sophisticated presentation materials in partnership with consultants, Client Development Manager and/or cross-function client development teams. Carry out research and analysis and liaise with consultants and client development team to support the creation and presentation of talent insights and market trends across all stages of prospecting - from new leads to competitive presentations. Assist in managing the practice's knowledge infrastructure and content libraries. Help maintain tools and systems to assist in centralizing and organizing business development materials and presentations, credential lists, case studies, etc. Share learnings from pitches and business development initiatives across the CDT team to ensure we are continuously refining and improving our processes, responsiveness and pitch effectiveness. Respond to content queries received from consultants and teams and deliver resources that prepare them for success. Conduct research to support the creation of intellectual capital/value adding thought pieces. Use quantitative and qualitative information to clearly communicate and present data/details, as part of building talent insights, market trends and thought pieces. Develop a solid understanding of the TMTS industry and its sectors, as well as the firm's service offerings and the "SSI value proposition" (differentiation, competitive landscape, strengths, and weaknesses). Synthesize information accurately, so that it is easily incorporated into a readable, client-ready documents, pitches and RFPs. Monitor and track relevant market developments within the TMT&S industry, including competitive intelligence, company updates, and executive transitions across the Americas, as part of proactive BD initiatives. IDEAL CANDIDATE The CDA will be a proactive client-service oriented business partner with a passion for research and delivering timely, high-quality results. He/she will possess outstanding analytical and problem solving skills, with a track record of performing business research and impactfully presenting findings. The ideal candidate will be graceful under pressure, an excellent multitasker, and thrive in fast-paced environments where competing demands are the norm. 1-3 years of work experience in a corporate environment, preferably in a research or marketing function, ideally within executive search, management consulting, other professional services, or market research. Strong client servicing and the ability to manage multiple projects toward tight timelines in an environment where competing demands are the norm. Proficiency with MS Office applications (Excel, PowerPoint, and Word), with ability to create client-ready presentations in PowerPoint. Brings experience and strong interest in designing and building compelling presentations on PowerPoint. Strong verbal and written communication skills in English. Advanced research, analysis, and synthesis skills and experience. Bachelor's or master's degree from a top tier University. REQUIRED QUALIFICATIONS Successful candidates will be self-directed, collaborative, team-spirited, comfortable with ambiguity, highly organized, detail-oriented and demonstrate strong project management skills. In addition, they will demonstrate passion and ability for working with people, communicating clearly, approaching challenges with maturity and a positive attitude, and collaborating within a global team to drive greater business performance. They will be graceful under pressure, enjoy fast-paced environments, and be excellent multitaskers to partner directly with our consultants and associates across the TMTS Practice. Finally, successful candidates will demonstrate business acumen and good problem-solving skills. Work Experience Minimal 1-3 years of full-time experience in an international corporate environment, ideally at a professional services or consulting Firm. Knowledge of (or a strong interest in) Technology, Media, Telecommunications, Technology services and Consulting; leadership and talent consulting is a bonus. Tools Proficiency with MS Office applications (Excel, PowerPoint, Word, and CoPilot or other AI tools), with ability to create sharp and thoughtfully designed client-ready presentations in PowerPoint. Ideally, has experience contributing to research efforts that include analyses of business and industry trends and has delivered research-driven, client ready insights in a visual, impactful way. Experience with Tableau is a bonus. Experience with collecting and organizing information from databases and/or internet resources. Ability to analyze and synthesize data into other formats. Familiar with business reference resources such as Capital IQ, LinkedIn, BoardEx etc. Education An undergraduate/Bachelor's degree. CRITICAL CAPABILITIES FOR SUCCESS Work Management: Is client-minded; understands and demonstrates the requirements (skills and know-how) of the role; is efficient (prioritizes own time and manages resources) and productive (focuses on driving results). Successful analysts do this through their: Results-oriented mindset Time management capabilities. Can efficiently manage multiple deadlines Ownership and accountability Attention to detail, accuracy Problem Solving Synthesizes research for business development initiatives, client-facing materials or intellectual capital initiatives and provides an insightful point of view as measured by quality and timeliness of contribution to the project objectives. The successful candidate will do this while dealing with short timelines and limited information by: Listening and asking insightful questions Leveraging knowledge of appropriate resources to gather relevant information Effectively using the available Firm resources (Firm's proprietary database, Capital IQ, Factiva, BoardEx, LinkedIn, leading management consulting publications, etc.) Subjecting researched facts to extensive analysis and interpretation before drawing conclusions Using effective business writing skills to create succinct, client-ready analyses and documentation Stakeholder Management: Communicates effectively both in writing and verbally; has mature presence and is able to build broad-based relationships. Demonstrates strong networking capabilities. Successful analysts do this by leveraging their: Ability to build strong working relationships with colleagues Strong communication skills Global mindset Industry & Functional Knowledge: Obtains and incorporates knowledge to build a meaningful area of expertise. Is comfortable in navigating industry contexts, stays informed on sector developments, effectively leverages the Firm's capabilities. Successful Analysts do this by leveraging: Domain knowledge; maintaining strong awareness of industry dynamics Business acumen; identifying and understanding key business issues, translating insights into actionable strategies that align with client and organizational goals Firm offerings & capabilities; understanding what the Firm can offer in different situations and is not afraid to make recommendations Developing Self and Others: Seeks and provides feedback, coaching and mentoring to improve performance and productivity, modifying own performance or behavior based on input; engages and empowers others. Successful Analysts do by: Understanding that effective teamwork and collaboration are the key to successful performance. Seeking and being open to feedback from peers, placing value on self-development efforts; seeking opportunities for growth. Being flexible and adaptable to fast-paced pressured environments. Firm Values: Works well in a team and encourages teamwork. Brings cultural awareness and sensitivity to each interaction with colleagues. Conducts themselves in a way that is consistent with the Firm's values. The base compensation range for this position is $65,000 - 70,000 per year. The actual base compensation offered within this range will be dependent on the individual's skills, experiences, and qualifications. This position will be eligible to participate in our annual discretionary bonus program. Spencer Stuart also offers a competitive benefits package, which includes: Retirement savings plan with discretionary profit sharing contribution and employer match; PTO (minimum 15 days per year, increases with tenure), paid sick time (10 days per year), company holidays (12 days per year), and paid leaves of absence when applicable; Comprehensive health benefits, including medical, dental, and vision insurance, and healthcare flexible spending account; Life Insurance, and short-term and long-term disability insurance; Wellness benefits, including an employee assistance program, virtual mental health program, and mindfulness program; and Voluntary benefit options, including supplemental life insurance, identity theft protection, and whole life insurance with long-term care and critical illness coverage. Spencer Stuart is a proud equal opportunity and affirmative action employer. We are committed to non-discrimination without regard to actual or perceived race, ethnicity, creed, color, religion, gender (including pregnancy, childbirth or related medical conditions), national origin, immigration status, ancestry, age, marital status, protected veteran status, physical or mental disability, medical condition, genetic information, sexual orientation, gender identity, or any basis prohibited under applicable federal, state or local law.

Adjunct Faculty positions are temporary, part-time positions hired each semester on an as-needed basis. The adjunct faculty member will be responsible for creating a learning environment that assists students in reaching their goals; and for providing effective instruction and assessment within the framework of common syllabi provided by the School. This position and the posting will stay open continuously in order to build a pool of qualified candidates for future openings as Adjunct Instructors. Applicants will not be notified unless there is an actual need to fill the position or if the candidate does not meet minimum requirements. PROGRAM OPERATION: Perform all instructional duties necessary to teach and facilitate student learning in assigned classes. Work from statewide course syllabus for the course being taught to students and follow syllabus content and requirements. Maintain student attendance and grading records according to College policy as outlined in the Adjunct Handbook. Submit requested information within established timelines. STUDENTS: Is available to students outside scheduled class time to answer questions/provide assistance. Deal with student concerns and, if necessary, consult with Program Chair to resolve issues. INSTRUCTION: Meet all scheduled classes of contracted course(s). Use technology such as Canvas (Ivy Learn), Microsoft Office, etc. as appropriate. In event of emergency absence, notifies program/department chair. Conduct all activities with an appreciation and respect for diversity of people, styles, and views. Promote same as an integral part of one's work. Minimum Qualifications: Must have strong working knowledge of current technologies appropriate to area of instruction, faculty credentials as outlined in the ASOM 7.1 as applicable to the specific area of instruction. Welding Course Standard: A qualified faculty member in the Welding program meets all five of the following criteria: Meets the Industrial Technology program standard, or Possesses a Department of Labors, Bureau of Apprenticeship Training recognized journeyman's card in the discipline, and in journeyman status for two years or more, or Possesses a Certified Welding Inspector/Educator credential with two years or more years' experience; or Possesses a professional certification in the field with preparation appropriate to the course with five years directly related work experience and; or Holds a current Workplace Specialist License granted by Indiana Department of Education in Trade and Industrial Education: Welding Technology Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College's Title IX Coordinator or to the US Department of Education Office of Civil Rights.

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: Provide first line of defense risk leadership, oversight and support for Enterprise Technology (ET) business unit segments assigned in the execution of enterprise risk and operational risk programs. Collaborate with leadership, third line of defense audit teams, second line of defense risk partners and other applicable areas of the bank to execute on risk program deliverables. Execute and support risk program and reporting deliverables. Assist business line management with identifying, assessing, controlling, mitigating, and communicating risks associated with business processes and decisions for the applicable business units. For this opportunity, Truist will not sponsor an applicant for work visa status or employment authorization, nor will we offer any immigration-related support for this position (including, but not limited to H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN-1 or TN-2, E-3, O-1, or future sponsorship for U.S. lawful permanent residence status.) Office centric role which is 4 days in office. Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Liaison between ET leaders/SMEs and Risk Partners (e.g., Internal Audit, Issues Mgmt, Risk Advisors, 2LOD Risk) to provide end-to-end support of internal audits within ET. Including cross functional coordination efforts with ET leaders/SMEs and Risk Partners to: Monitor and facilitate where necessary the management of audit requests to ensure timely and appropriate response throughout the audit lifecycle. Draft management responses / remediation plans as draft issues are identified throughout the audit process. Ensure the management responses / remediation plans to the Draft Audit Report sufficiently addresses recommendations across lines-of-defense and are submitted to Audit within the required deadline for Final Audit Report publication. Ensure Internal Audit Continuous Monitoring (CM) materials are sufficiently prepared and delivered to Audit in support of routine CM engagement activities. Support delivery of audit preparedness guidance and advisory with ET leaders/SMEs and Risk Advisors to apply lessons learned from prior audits, proactively prepare key materials, and identify opportunities for enhancement. Performs comprehensive and risk-based monitoring and remediation for assigned business unit(s) as delegated including all tasks involved in the execution of the monitoring and remediation (e.g. scoping, report writing, vetting findings, documenting systems and work paper documentation) to ensure Truist's processes and procedures are compliant and pose low and/or acceptable material inherent or residue risk. Coordinating mitigation or remediation activities where appropriate. Partner with ET Business Unit Risk Leadership in the aggregation, escalation, and presentation of risk reporting for assigned business units including the coordination and support for Risk Committees, Risk working groups, regulatory updates and other special assessments and reporting as directed by management. Execute a robust, high-quality issues management oversight program and Policy and procedure quality control process in adherence with enterprise standards. Develop relationships and partner with BU Chief Risk Officer, Audit, Operational Risk Management, Compliance, Enterprise Risk Management, Legal and other 2nd Line Risk areas to ensure accurate and comprehensive risk management practices within the assigned business units. Document the governance and reporting program including methodologies, processes and procedures, report writing, conventions for consistently vetting and documenting findings and working papers. Assist in the development and maintenance processes and procedures to ensure the accuracy of the reports produced by the team. Evaluate control weakness or key indicators exceeding risk limits and perform root cause analysis. Build a working knowledge of the business units strategic plan, key objectives, risk appetite statement, and RSCA process to understand the risks identified and controls applied to mitigate them to execute ad hoc risk management initiatives and controls testing. Assist in the detection of emerging and/or under recognized risks. Demonstrate Truist's risk culture. Qualifications Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelors degree in Business, Finance, Communications or equivalent education and related training. 6-8 years of financial services or risk management experience or demonstrated equivalent proficiency, and/or equivalent education, training and experience. Excellent verbal, written and interpersonal skills and the ability to communicate and interact with all levels of management. Strong knowledge and leadership skills and the ability to own projects and drive process change. Ability to manage implementation of risk program requirements over multiple LOBs. Independent thinker with strong analytical skills and the ability to make decisions. Excellent time management and organizational skills. Ability to operate in an independent manner without close supervision. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products. Preferred Qualifications: Audit and/or Regulatory examination experience Familiarity with financial services technology-related laws, rules, regulations, and risk management standards (e.g., Federal Financial Institutions Examination Council (FFIEC), Control Objectives for Information and Related Technology (COBIT), Information Technology Infrastructure Library (ITIL)) 5+ years of risk related experience Strong experience developing reporting and process documentation Familiarity with enterprise Governance Risk and Compliance (eGRC) platforms and tools (e.g., RSA Archer) Professional designation related to risk management and/or technology (e.g., Certified Information Systems Auditor (CISA), Certified in Risk and Information Systems Control (CRISC), Certified Public Accountant (CPA), Certified Internal Auditor (CIA)) General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify

Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right. Who We Are: Wolters Kluwer: The world is a big place, find your place here. What We Offer: The Technology Project & Program Manager- Product Owner role offers growth potential opportunities, professional development, an engaging small team environment, a hybrid work opportunity (2-days a week), weekends off, and amazing benefits. Hybrid Office Locations: Contact Wolters Kluwer | Wolters Kluwer If you are a problem-solver who is passionate about ensuring customers are delighted by how products look/feel/work and are looking for a new challenge (as well as an opportunity to make a real difference in how nurse students use our products to become ready for practice), we want to hear from you! What You'll be Doing: As the Technology Project & Program Manager, you will help us in our mission to ensure that nurses, nurse educators, and hospital administrators who use our Nursing digital products continue to benefit from the excellent content and workflow functionality offered in our point-of-care and point-of-learning solutions. This Product Owner will have responsibility for executing the roadmap priorities for key digital offerings in Nursing- Nursing Center and CE Connection. The Product Owner will develop a first-hand, in-depth knowledge of what users of this solution's value and what helps customers in their workflows, to ensure nurses have what they need to ensure the best education and professional development, which ultimately drives the best patient care. The Product Owner manages product development for assigned products/platforms and the relationship between those products and WK Technology. While the Product Owner is not expected to make technology decisions or understand the detail of the coding, they must have sufficient understanding of technology issues as well as an in-depth understanding of the value each release brings to customers and how the release will work. The Product Owner reports to the Director of Product Development, Nursing, and will be part of a team of Product Owners working on products across Nursing. Please note, this is a Jr. level role. Key Tasks: Coordinating with Product Management on activities (e.g., Lean experiments, competitive/market intelligence, customer insights/analysis) designed to ensure deep understanding of customer needs Translating high-level user stories from Product Management into specific technical development items/requests, with clear metrics for success articulated in each requirement Bringing strong organizational skills, as well as ruthless prioritization, to how product backlogs are crafted/maintained/grow Owning the product development lifecycle/schedule, working with Agile/Scrum teams to plan for, and execute on, sprints and releases that deliver on the Product Manager's roadmap priorities Working with the Agile/Scrum teams to maintain the health/performance of assigned products/platforms, such as compliance with required norms and standards for security, privacy, accessibility, and discoverability, as well as integration with other systems (e.g., electronic health record systems, learning management systems) Ensuring that where an assigned product needs to interface with other products or platforms, they partner and closely collaborate with other Product Owners and Technology colleagues to identify opportunities for efficiencies/consistency in development approaches Being the "glue" in the product team who acts as a product's "subject matter expert" for questions and requests for updates (about existing and upcoming features/functionality) from Product Management, Technology, Content, Product Marketing, Sales, Sales Enablement, and Customer Success/Support You're a Great Fit if You Have These Requirements/Can: College degree (BA/BS) or equivalent experience 1 years' experience in digital product development (particularly with Agile/Scrum teams) or equivalent experience in working on products/solutions for the nursing practice market Strong knowledge of every stage of the product development process from concept to post-launch Experience developing and leading the execution of product development is Demonstrated experience understanding user needs and market trends that are successfully translated into practical plans Proven ability to craft workflow and user experience requirements that meet strategic business goals Experience with understanding Technology opportunities, constraints, and choices, and ability to articulate associated risks (and possible mitigation plans) Ability to prioritize and act as a structured thinker who is able to see "the wood from the trees" Strong oral and written communication skills Strong project management skills, including ability to develop schedules and oversee work-in-progress for budgeting compliance General knowledge of the healthcare/nursing market Familiarity with customer contextual inquiry and analysis Familiarity with data analytics and dashboard creation Certification as either a Scrum Master or Product Owner (e.g., from Scrum Alliance) Exposure to simulation/virtual reality products Experience in contributing to customer-facing communication plans, creating product demos for stakeholders, triaging/troubleshooting customer escalations (in collaboration with Support personnel) Familiarity with backlog software (e.g., Jira, VSO, Trello, Wrike) and team communication applications (Slack, MS Teams, etc.) Ability to travel Up to 15% travel required (if not located in Philadelphia or Baltimore office) The above listed qualifications, experience, & education are all requirements- Candidates that do not meet the listed requirements will not be contacted We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference Additional Information: Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available at https://www.mywolterskluwerbenefits.com/index.html Diversity Matters: Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They're not intended to be an exhaustive list of all duties and responsibilities and requirements. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $91,600 - $126,800 Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

Position Overview The Director, Event Technology II (DET II) is responsible for achieving the revenue and profitability goals of an assigned location(s). This position ensures the team delivers World-Class service while cultivating and maintaining relationships with key venue personnel to enhance the overall business relationship with the venue. The DET promotes high performance, accountability and continuous improvement in the team and fosters a collaborative environment that values learning and a commitment to quality. The DET II will manage venue revenues between $900k - $3.75M and will report to the Area Director, Venues or RVP, Venues. Key Job Responsibilities Financial Management and Reporting Drive Results by managing an efficient and profitable operation with a focused approach on revenue maximization and profitability using cost control measures in accordance with the company's standard operating procedures. Achieve Encore's financial goals for the location(s) by effectively managing labor, equipment sub-rentals and other costs. Understand and utilize operational and financial reports and completes standard and ad hoc reports accurately and on time. Utilize the Company billing system to coordinate invoicing activities and makes certain that billing is reviewed and approved by clients. See the Big Picture by completing the sales forecast at home location, ensuring they are accurate and submitted timely. Participate in business review presentations as needed, in collaboration with regional management. Review and manage location P & L and develops action plans to address deficiencies/grow the business Confirms venue partners process all payments to Encore in a timely basis. Operations Management Perform daily floor operations including scheduling and equipment setups, operation, and strikes. Assist on the floor as needed. Ensure that all equipment and services are delivered on time, in good working condition and as specified by clients and the venue, and in accordance with brand standards. Anticipate equipment challenges and changes in a timely and professional manner. Use inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment. See the Big Picture by efficiently sharing labor and equipment within the local market. Attend all operational venue meetings such as daily stand-up meetings with venue operations staff. Sales Management Work with Regional Sales Director to create effective sales strategies to maximize revenue per-event for assigned customers including upsell and cross-sell opportunities. Prepare and deliver compelling presentations that convey the value of Encore and effectively solve customer challenges. Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through www.encoreglobal.com, venue booking system, or other sources as assigned. Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience. Collaborate with vendors and other departments/divisions of the company to capture and service events. Understand event cost structure and incorporate into solution designs according to established profitability guidelines. Attend customer meetings, understanding their goals and responding to their questions, concerns, and challenges. Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times. Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events. Create and present information and reports, as needed, to senior management related to performance, pipeline, forecasting, etc. Customer Service Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments. Position will have oversight to personnel to assist with event execution. Exceed the expectations and needs of internal and external customers. Meet with guests on site to confirm that their needs are met, and the equipment setup is accurate and working properly. Monitor small to medium size events and check in on customers throughout the day. Enforce the guidelines in the Employee Guide and/or venue standards for the team to portray a polished and professional image. Technical Ability Understand and oversees the technical aspects of the job and applies basic to advanced troubleshooting and problem-solving skills to guide technicians in resolving equipment and software issues in a timely and professional manner. Effectively utilizes applicable company computer systems. Act as on-site technical expert as needed for events. Assist on the floor with operations as needed. People Development Value People by promoting a culture of high performance, accountability and continuous improvement that values learning and a commitment to quality. Manage performance, addresses employee concerns, maintains adequate staffing levels, and facilitates team development. Manage the human resources activities including selection, performance management, and learning. Provide focused and continued coaching to develop the skills of team members. Train employees on Encore standards for service and equipment, and verifies they are properly trained on company computer systems. Recommend team members for training opportunities, as needed. Job Qualifications Bachelor's degree is preferred or equivalent experience. 3+ years of audio-visual experience. 2+ years of operations/supervisory experience. 3+ years of customer service or hospitality experience is preferred. Sales experience is a plus. Working knowledge of audio-visual equipment in a live show environment. Proficiency with the use of computer hardware. Proficiency with computer software and programs, including the Internet and Microsoft Office. Effective leadership abilities and customer satisfaction focus. A valid driver's license is required for team members who may operate Company vehicles. Competencies Deliver World Class Service Hospitality Do The Right Thing Courage Drive Results Optimizes & Aligns Work See The Big Picture Strategic Mindset Value People Organizational Savvy Values Diversity Develops Talent For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link ( https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx ). Physical Requirements Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequency options consist of: Continuously, Frequently, Occasionally and Never. General Physical Activities Sitting: 2-3 hours per day Standing: 4-5 hours per day Walking: 4-5 hours per day Stooping: 2-3 hours per day Crawling: 2-3 hours per day Kneeling: 2-3 hours per day Bending: 2-3 hours per day Reaching (above your head): 2-3 hours per day Climbing: 0-1 hour per day Grasping: 4-5 hours per day Lifting Requirements 0 - 15 lbs*: Frequently 16 - 50 lbs*: Frequently 51 - 100 lbs: Occasionally Over 100 lbs: Occasionally Carrying Requirements 0 - 15 lbs*: Frequently 16 - 50 lbs*: Frequently 51 - 100 lbs: Occasionally Over 100 lbs: Occasionally Auditory/Visual Requirements Close Vision: Continuously Distance Vision: Continuously Color Vision: Frequently Peripheral Vision: Occasionally Depth Perception: Frequently Hearing: Continuously Pushing/Pulling Requirements 0 - 15 lbs*: Frequently 16 - 50 lbs*: Frequently 51 - 100 lbs*: Occasionally Over 100 lbs: Occasionally Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. #LI-AM1 #INDOPR

Purchasing & Procurement Associate Director (Strategic Sourcing | Technology) - R0049352 USA | GBS | Sourcing- Wolters Kluwer Job Description As a Purchasing & Procurement Associate Director, you will lead complex procurement projects with significant autonomy, providing expert guidance and supporting strategic planning. This role involves high-level procurement activities and aligning procurement functions with the organization's strategic vision. Work Arrangement Hybrid: Eight days a month we come together in the closest office within 50 miles to experience the value of connecting with colleagues. You will report to the Purchasing & Procurement Director, and work under the leadership of the VP & Chief Procurement Officer. This role is a part of GBS | Sourcing- Wolters Kluwer Please view the site office location directory for potential office preferences nationwide. https://bit.ly/Find_A_WK_Office Division/BU About Us: https://www.wolterskluwer.com/en/about-us Required Job Qualifications (Min. 5yr experience) Minimum of 5 years of working experience in Sourcing: The preferred candidate should have a minimum of 5 years of experience in strategic sourcing and procurement. This experience should include managing various sourcing projects and dealing with different categories of goods and services. Large deal negotiation experience (exceeding 5 million Euro or Dollars) and spend under management of at least 50 million: The ideal candidate should have a proven track record of successfully negotiating and managing large deals with a total contract value exceeding 5 million Euro or Dollars. Additionally, they should have experience managing spend under management of at least 50 million, demonstrating their ability to handle significant financial responsibilities. Technology buying experience (Infrastructure and Software): The candidate should have hands-on experience in sourcing and procuring technology-related services, including infrastructure and software (specifically hyperscalers GCP, AWS, and Azure). This experience should cover various aspects such as recommendations for optimization commercially, vendor selection, contract negotiation, and ongoing vendor management for cloud vendors. Supplier management and sourcing management experience: The candidate should have a solid background in supplier management and sourcing management. This includes managing relationships with suppliers at different tiers, conducting supplier evaluations, and implementing effective supplier performance management processes. Strategy and Transformation skills (creating and implementing strategies, transformation strategies): The candidate should have experience in developing and implementing sourcing strategies. This includes creating comprehensive strategies to optimize procurement processes, identifying cost-saving opportunities, and implementing transformation strategies to drive organizational change and improve efficiency. Ability to build rapport with stakeholders, key partners, and management are requirements. Working in a complex international environment with a multi-divisional and business unit structure across various regions globally: The candidate should have experience working in a complex international environment with a multi-divisional and business unit structure. This includes managing sourcing projects across different regions, collaborating with diverse teams, and navigating cultural differences. Excellent project management and stakeholder communication skills: The candidate should possess strong project management skills to effectively plan, execute, and monitor sourcing projects. Additionally, they should have exceptional stakeholder communication skills to manage expectations, provide regular updates, and ensure alignment with internal stakeholders throughout the sourcing process. Presenting in executive meetings and developing a strong executive presence: The candidate should have experience presenting in executive meetings and possess a strong executive presence. They should be able to effectively communicate complex sourcing strategies, present findings and recommendations, and build credibility with senior stakeholders. Preferred Job Qualifications (Min 5yr experience) Progression within current company (promotion within four years): The ideal candidate should have a track record of progression within their current company, ideally being promoted to a higher role within three years. This progression demonstrates their ability to take on increasing responsibilities and grow within the organization. Working in a dynamic and multicultural environment across various regions: The candidate should have experience working in a dynamic and multicultural environment, collaborating with teams across various regions. This includes adapting to different cultural norms, understanding local market dynamics, and effectively working with diverse stakeholders. Additional Information Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available: https://www.mywolterskluwerbenefits.com/index.html Company Overview Wolters Kluwer (EURONEXT: WKL) is a global leader in professional information, software solutions, and services for the healthcare, tax and accounting, financial and corporate compliance, legal and regulatory, and corporate performance and ESG sectors. We help our customers make important decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services. Wolters Kluwer reported 2022 annual revenues of €5.5 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 20,000 people worldwide. We are headquartered in Alphen aan den Rijn, the Netherlands. Ranked by Forbes Magazine as among America's Best Large Employers for 2022 - #84 Wolters Kluwer secures 2nd place in Newsweek's Most Trustworthy Companies List 2023 WK #1 for gender equality in the workplace in the Netherlands & #47 worldwide for 2023 Disclaimer: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and requirements. The job description provided is subject to revision and modification at any time. DE- Wilmington, Orange St FL - Tampa, West Boy Scout Blvd GA - Kennesaw, Chastain Meadows Ct NW IN - Indianapolis, Woodfield Crossing Blvd KS- Wichita, East Douglas MO - Clayton, South Central Ave PA - Philadelphia, Market St TX - Austin, Brazos St TX - Austin, Southwest Pkwy TX - Coppell, Rombauer Rd TX - Houston, Allen Pkwy WI - Madison, Junction Rd #LI-Hybrid Category Manager Procurement Manager Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

The Opportunity Join our dynamic team as a Product Owner, where you'll play a pivotal role in driving the execution of our technology strategy. As a key collaborator, you will lead complex, high-impact programs across the organization. In this role, you will be responsible for overseeing cross-functional teams and managing multiple, large-scale initiatives from concept to completion. The ideal candidate will have a proven track record of driving successful program execution, ensuring alignment with organizational objectives, and delivering measurable business results. You will work closely with executive leadership, stakeholders, and project teams to ensure the timely and efficient delivery of key programs. If you're passionate about making a meaningful impact and thrive in a fast-paced, collaborative environment, we invite you to be part of our journey towards excellence. The Team You'll be an integral part of our esteemed Corporate Technology Team, focused on Finance Technology. Our team operates on a global scale, driving innovation and excellence across diverse areas of expertise. As a Senior Product Owner, you'll play a pivotal role in high impact Corporate Technology Finance Initiatives, ensuring alignment with organizational objectives and driving impactful outcomes. This is a high-visibility position, offering the opportunity to collaborate closely with our esteemed Corporate Technology leadership team. Our team thrives on collaboration, innovation, and a shared commitment to excellence. Together, we're shaping the future of technology within our organization and making a lasting impact on a global scale. Join us and be part of a dynamic team where your contributions will be valued and your potential unleashed. The Impact: Strategic Product Leadership Define and own the product vision and multi-year roadmap for finance systems across Actuarial, Financial Planning. Lead transformation initiatives for policy accounting, claims financial integration, investment ledger systems, and GAAP/STAT reporting platforms. End-to-End Product Ownership Prioritize and manage the product backlog, ensuring traceable and compliant financial system requirements. Translate complex regulatory, actuarial, and financial needs into actionable features and technical stories. Own delivery of key product milestones related to Financial Modeling, ALM, Actuarial applications and Treasury functionality Stakeholder Collaboration Partner with finance, actuarial, reinsurance, investments, IT, and compliance leaders to align product delivery with strategic business objectives. Lead cross-functional working groups with business SMEs and technology teams. Execution Oversight & Delivery Guide Agile development teams through sprint planning, refinement, testing, and deployment cycles. Ensure high-quality documentation, audit-ability, and financial data integrity within and across systems e.g., GL, sub-ledgers, actuarial tools, data lakes. Insurance Compliance and Data Governance Ensure products meet compliance mandates from regulators. Implement strong financial controls and data governance for downstream reporting, including support for actuarial models and investment reporting systems. Continuous Innovation Champion modernization initiatives including cloud implementations, robotic process automation (RPA), smart reconciliation, and AI-enhanced forecasting tailored for insurance finance functions. Benchmark technology capabilities against industry peers and bring forward new ideas to enable scalability and compliance efficiency. The Minimum Qualifications Bachelors degree 8+ years of product management experience, with at least 5 years focused on finance technology in the insurance sector. 2+ years of deep domain knowledge of insurance financial processes, including premium billing, claims reserving, actuarial feeds, investment accounting, and reinsurance settlements. 2+ years of experience with ERP platforms e.g., Oracle, SAP, Workday and insurance systems e.g., Guidewire, Duck Creek, FIS, Moody's AXIS, or custom-built tools. The Ideal Qualifications Masters Degree in Finance, Accounting, Information Systems, or Actuarial Science. Solid understanding of insurance regulatory frameworks e.g., GAAP, STAT and LDTI. Agile certification (e.g., CSPO) and proven track record leading high-performing Agile teams. CPA, CFA, or CPCU designation is a strong plus. Hands-on experience with finance data lakes, insurance data warehouses, and cloud-native financial platforms. Experience integrating financial systems with actuarial, policy administration, and claims platforms. Familiarity with reinsurance finance processes and tools e.g, TAI. Exceptional leadership, communication, and interpersonal skills. Strong analytical and problem-solving abilities. Ability to influence and motivate teams without direct authority. Excellent time management and organizational skills, with the ability to prioritize multiple initiatives. #LI-SC1 Salary Range: $131,100.00-$172,000.00 At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. Why Join Us. We've been around since 1851. During our history, we've learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard. We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It's more than our company structure - it's our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual. MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.

Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right. Who We Are: Wolters Kluwer: The world is a big place, find your place here. What We Offer: The Technology Project & Program Manager- Product Owner role offers growth potential opportunities, professional development, an engaging small team environment, a hybrid work opportunity (2-days a week), weekends off, and amazing benefits. Hybrid Office Locations: Contact Wolters Kluwer | Wolters Kluwer If you are a problem-solver who is passionate about ensuring customers are delighted by how products look/feel/work and are looking for a new challenge (as well as an opportunity to make a real difference in how nurse students use our products to become ready for practice), we want to hear from you! What You'll be Doing: As the Technology Project & Program Manager, you will help us in our mission to ensure that nurses, nurse educators, and hospital administrators who use our Nursing digital products continue to benefit from the excellent content and workflow functionality offered in our point-of-care and point-of-learning solutions. This Product Owner will have responsibility for executing the roadmap priorities for key digital offerings in Nursing- Nursing Center and CE Connection. The Product Owner will develop a first-hand, in-depth knowledge of what users of this solution's value and what helps customers in their workflows, to ensure nurses have what they need to ensure the best education and professional development, which ultimately drives the best patient care. The Product Owner manages product development for assigned products/platforms and the relationship between those products and WK Technology. While the Product Owner is not expected to make technology decisions or understand the detail of the coding, they must have sufficient understanding of technology issues as well as an in-depth understanding of the value each release brings to customers and how the release will work. The Product Owner reports to the Director of Product Development, Nursing, and will be part of a team of Product Owners working on products across Nursing. Please note, this is a Jr. level role. Key Tasks: Coordinating with Product Management on activities (e.g., Lean experiments, competitive/market intelligence, customer insights/analysis) designed to ensure deep understanding of customer needs Translating high-level user stories from Product Management into specific technical development items/requests, with clear metrics for success articulated in each requirement Bringing strong organizational skills, as well as ruthless prioritization, to how product backlogs are crafted/maintained/grow Owning the product development lifecycle/schedule, working with Agile/Scrum teams to plan for, and execute on, sprints and releases that deliver on the Product Manager's roadmap priorities Working with the Agile/Scrum teams to maintain the health/performance of assigned products/platforms, such as compliance with required norms and standards for security, privacy, accessibility, and discoverability, as well as integration with other systems (e.g., electronic health record systems, learning management systems) Ensuring that where an assigned product needs to interface with other products or platforms, they partner and closely collaborate with other Product Owners and Technology colleagues to identify opportunities for efficiencies/consistency in development approaches Being the "glue" in the product team who acts as a product's "subject matter expert" for questions and requests for updates (about existing and upcoming features/functionality) from Product Management, Technology, Content, Product Marketing, Sales, Sales Enablement, and Customer Success/Support You're a Great Fit if You Have These Requirements/Can: College degree (BA/BS) or equivalent experience 1 years' experience in digital product development (particularly with Agile/Scrum teams) or equivalent experience in working on products/solutions for the nursing practice market Strong knowledge of every stage of the product development process from concept to post-launch Experience developing and leading the execution of product development is Demonstrated experience understanding user needs and market trends that are successfully translated into practical plans Proven ability to craft workflow and user experience requirements that meet strategic business goals Experience with understanding Technology opportunities, constraints, and choices, and ability to articulate associated risks (and possible mitigation plans) Ability to prioritize and act as a structured thinker who is able to see "the wood from the trees" Strong oral and written communication skills Strong project management skills, including ability to develop schedules and oversee work-in-progress for budgeting compliance General knowledge of the healthcare/nursing market Familiarity with customer contextual inquiry and analysis Familiarity with data analytics and dashboard creation Certification as either a Scrum Master or Product Owner (e.g., from Scrum Alliance) Exposure to simulation/virtual reality products Experience in contributing to customer-facing communication plans, creating product demos for stakeholders, triaging/troubleshooting customer escalations (in collaboration with Support personnel) Familiarity with backlog software (e.g., Jira, VSO, Trello, Wrike) and team communication applications (Slack, MS Teams, etc.) Ability to travel Up to 15% travel required (if not located in Philadelphia or Baltimore office) The above listed qualifications, experience, & education are all requirements- Candidates that do not meet the listed requirements will not be contacted We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference Additional Information: Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available at https://www.mywolterskluwerbenefits.com/index.html Diversity Matters: Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They're not intended to be an exhaustive list of all duties and responsibilities and requirements. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $91,600 - $126,800 Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

Industry/Sector Not Applicable Specialism Data, Analytics & AI Management Level Senior Manager Job Description & Summary At PwC, our people in data and analytics focus on leveraging data to drive insights and make informed business decisions. They utilise advanced analytics techniques to help clients optimise their operations and achieve their strategic goals. In data analysis at PwC, you will focus on utilising advanced analytical techniques to extract insights from large datasets and drive data-driven decision-making. You will leverage skills in data manipulation, visualisation, and statistical modelling to support clients in solving complex business problems. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story. Apply systems thinking to identify underlying problems and/or opportunities. Validate outcomes with clients, share alternative perspectives, and act on client feedback. Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. Deepen and evolve your expertise with a focus on staying relevant. Initiate open and honest coaching conversations at all levels. Make difficult decisions and take action to resolve issues hindering team effectiveness. Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Minimum Degree Required Bachelor's Degree Minimum Year(s) of Experience 9 year(s) The Opportunity As part of the Analytics and Insights team you are expected to lead the design and development of Contact Center AI solutions and Conversational AI solutions that improve customer engagement and satisfaction. As a Senior Manager you are expected to lead large projects, innovate processes, and maintain operational excellence while interacting with clients at a senior level to drive project success. You are also responsible for managing a team of AI consultants, data scientists, developers, and designers, and developing and implementing Contact Center AI & Conversational AI strategies. Responsibilities Lead the design and development of AI solutions for contact centers Enhance customer engagement and satisfaction through innovative AI strategies Manage a team of AI consultants, data scientists, developers, and designers Develop and implement Contact Center AI and Conversational AI strategies Confirm operational excellence and senior client interaction Drive project success through strategic advising and process innovation Motivate and coach teams to solve complex problems Foster a culture of continuous improvement and excellence What You Must Have Bachelor's Degree 9 years of experience What Sets You Apart Bachelor's Degree in Linguistics, Computer and Information Science, Engineering preferred Proficiency in Contact Center AI and Conversational AI solutions Proven success managing AI development lifecycle Thorough understanding of data privacy and security regulations Experience with natural language processing (NLP) and machine learning (ML) Proficiency with cloud platforms like AWS, Google Cloud, or Microsoft Azure Experience with chatbot development frameworks like RASA or Microsoft Bot Framework Ability to lead and mentor a team of AI consultants, data scientists, developers, and designers Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $124,000 - $280,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Industry/Sector Not Applicable Specialism Data, Analytics & AI Management Level Senior Manager Job Description & Summary At PwC, our people in data and analytics focus on leveraging data to drive insights and make informed business decisions. They utilise advanced analytics techniques to help clients optimise their operations and achieve their strategic goals. In data analysis at PwC, you will focus on utilising advanced analytical techniques to extract insights from large datasets and drive data-driven decision-making. You will leverage skills in data manipulation, visualisation, and statistical modelling to support clients in solving complex business problems. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story. Apply systems thinking to identify underlying problems and/or opportunities. Validate outcomes with clients, share alternative perspectives, and act on client feedback. Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. Deepen and evolve your expertise with a focus on staying relevant. Initiate open and honest coaching conversations at all levels. Make difficult decisions and take action to resolve issues hindering team effectiveness. Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Minimum Degree Required Bachelor's Degree Minimum Year(s) of Experience 9 year(s) The Opportunity As part of the Analytics and Insights team you are expected to lead the design and development of Contact Center AI solutions and Conversational AI solutions that improve customer engagement and satisfaction. As a Senior Manager you are expected to lead large projects, innovate processes, and maintain operational excellence while interacting with clients at a senior level to drive project success. You are also responsible for managing a team of AI consultants, data scientists, developers, and designers, and developing and implementing Contact Center AI & Conversational AI strategies. Responsibilities Lead the design and development of AI solutions for contact centers Enhance customer engagement and satisfaction through innovative AI strategies Manage a team of AI consultants, data scientists, developers, and designers Develop and implement Contact Center AI and Conversational AI strategies Confirm operational excellence and senior client interaction Drive project success through strategic advising and process innovation Motivate and coach teams to solve complex problems Foster a culture of continuous improvement and excellence What You Must Have Bachelor's Degree 9 years of experience What Sets You Apart Bachelor's Degree in Linguistics, Computer and Information Science, Engineering preferred Proficiency in Contact Center AI and Conversational AI solutions Proven success managing AI development lifecycle Thorough understanding of data privacy and security regulations Experience with natural language processing (NLP) and machine learning (ML) Proficiency with cloud platforms like AWS, Google Cloud, or Microsoft Azure Experience with chatbot development frameworks like RASA or Microsoft Bot Framework Ability to lead and mentor a team of AI consultants, data scientists, developers, and designers Travel Requirements Up to 80% Job Posting End Date Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $124,000 - $280,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance